Tag: Digital onboarding

What problem does digitalization solve? Myth, Cost, Adoption

What problem does digitalization solve? We are looking forward to seeing you at this unique presentation organize with Investglass CEO Alexander.

During this presentation, we will highlight our latest findings in digitization trends what are the cost of digitalization and most importantly how to get your digitalization implemented right.

What problem does digitalisation solve? Myth, Cost, Adoption

What is the impact of digitalization?

Why is digitalization necessary?

Is transparency the magical cure to trust?

What are the challenges of digitalization?

How does digitalization affect banking, insurance and sales?

Digitalization is not only for client-facing as you might think it’s also inside your organization. You will discover that building a robot advisor means getting a plan B ready for those reluctant to this type of onboarding.

Therefore we will illustrate this presentation with specific use cases in the banking, insurance and sales brokerage industry. We will see how automation and approval processes can effectively enhance your productivity. We will look into the setup patterns to make sure that you are automation and digitization will reduce any type of friction. We will debunk the known and unknown apprehension in this digitalization process.

The digital tools can be connected to InvestGlass CRM.

automation, Digital onboarding, fintech, KYC

How to build an Islamic neo bank?

With about 2 billion Muslims globally in the world, this represents a quarter of the world’s population. Adapting wealth management and asset management tools for this client segment is currently a very hot topic. Interestingly, we can join this topic with sustainable investment strategies. This is an interesting paradox but something we can actually look into more closely. The rules that govern the Shasha are actually quite similar to the framework you could find in sustainable investing. The trend of the Islamic neobank is also something we will see definitely with existing neobanks they will come as a buy products or a niche product for most of them. The Islamic digital banking provider is now focusing on expanding its remit to allow Europeans outside of Germany to use its services. You can watch the growth ot the altevative Islamic Digital Banking Rizq is the UK’s first alternative Islamic digital banking app

The worldwide Islamic finance industry is expected to grow by 10 to 15% over the next year.

Islamic funds will be quite similar to ESG principles. The blueprint of sharia investment is driven by the general rules of sharia investing from the Coran. Complements of these multi-factor investing concepts can be captured in five principles.

Combined Sharia law compliance and global sustainable equity model

The first principle is to promote anything which benefits society. This is interesting as you can easily include investments related to climate change and renewable energy into your fund. A prohibition of interest bearing ( interest free banking model) instruments and practices prevent and gains such as speculation, short selling, and excessive risk-taking. Investment strategy should follow specific rules and you will agree that this is quite similar to sustainable finance. Of course, this fund will also exclude harmful to humans companies and companies distributing or producing pork, alcohol, gambling, drugs… As of 2021, public joint-stock companies listed on the Abu Dhabi Securities Exchange (ADX) or the Dubai Financial Market (DFM) must publish an annual sustainability report covering the impact of their operations on the environment, contributions to social justice, and the local economy!

Islamic Banking
Islamic Banking

Fund managers and digital onboarding

With the tools developed by Investglass, you will easily collect client preferences and highlights Islamic finance preferences. From the platform, you can easily create your own digital onboarding into which you will ask sustainable investments questions.

Answers will be associated with a number of points which the audience will calculate a score. The score is usually used for the client with the classification of a client. You can also use the score to assess the E.S.G. investments interest. Building this type of digital form it’s also a way to show to your investor that you are a certified financial planner specializing in shariah compliance law and sustainable investing. We can suggest you to have a look at our fintech partner Neuroprofiler for a better type of gamifiyed onboarding. This widget you can connect to InvestGlass CRM is using their investor behavior data to build and improve financial service. 

Promoting asset classes with a digital onboarding tool is also very friendly to all types of investors. We believe that digital tools should be used not only for millennials investors but also for institutional clients. Digital tools are the must-have wealth management arms. Wealth management divisions cannot acquire new leads and increase net money without digital onboarding tools.

Digital onboarding questionnaires it’s also entertaining as you will be able to play quickly with your investment portfolio and illustrate the portfolio with videos. Our clients usually meet their high net worth individuals on the on premise and host that digital on-boarding on their ipad tablets. Digital on boarding includes passport and acid recognition, anti-money laundering tools, and digital signature.

Islamic neobank and Zakat

The zakat year begins on the date on which you were first in possession of wealth above the NIsab. Investors will then decide to sit date and calculate with the frustration of the wealth that is in their position. We built with Investglass tools and forms a system which calculates automatically the assets and amount that should be distributed. Is calculus takes into consideration the following elements:

Value of Gold
Value of Silver

Cash

In hand and in bank accounts
Deposited for some future purpose, e.g. Hajj
Given out in loans
Business investments, shares, saving certificates, pensions funded by money in one’s possession

Trade Goods

Value of stock

Liabilities

Borrowed money, goods bought on credit
Wages due to employees
Taxes, rent, utility bills due immediately

Although we don’t talk about cryptocurrency’s we think it’s fair to add the cryptocurrencies into his calculus too. For example, the Dubai-based INABLR, a member of the Central Bank of Bahrain’s regulatory sandbox confirmed that it is building the infrastructure platform on the Tezos blockchain. This platform will enable individuals to invest and directly own fractional units of secondary market traded bonds and Sukuk for as little as USD 1000.

Once clients are onboarded you can start managing their assets with the Investglass portfolio management tool.

Showcase Islamic global equity fund on your client portal

Investglass portfolio management tool is made to generate investment solicitations and quarterly reporting. Those reporting are made to facilitate the presentation including benchmark tools to compare your fund performance against global ESG assets funds, global broad market index, third party sharia-compliant fund, sustainable and sharia investing benchmarks…

Positions and portfolio feed for those portfolios are usually coming from brokers or banks. As you wish to show this investment lifecycle to your investors InvestGlass investment solutions offer multiple reporting formats PDF, Word reporting but also a digital solution with the client portal.

Nowadays, sharia sensible investors are looking to leverage the client portal capabilities to understand the investment process and reporting of your Shira compliance strategy. With one solution, InvestGlass offers an all-in-one investment life cycle solution. The sharia investment industry can be reflected with dynamic media pushing inside the platform related to investments you make.

The client portal is also a nice way to present fund managers’ notes and illustrate Islamic investing opportunities. With media platforms, investors can understand the financial world with PDF or Videos that will resonate with their conscience. A portfolio can be directly reflected from an omnibus feed or a separately managed account. Each portfolio reflects socially conscious values. These digital forms can be customized for any Islamic banking and sophisticated business banking.

With Investglass all in one platform financial service organizations are now perfectly arms with the right tools. InvestGlass channels investor capital in a modern and beautiful way.

Debit or credit card for your Islamic digital bank?

If you want to have a debit or a credit card to the type of license will be very much. Based on your ambitions and budget we will suggest you first a debit card offering … then a credit card offers. Nomo for example aims to propel Islamic digital banking towards a more innovative future where the priority is customer convenience on an international scale. Most neobank will go for credit card so get ready with sufficient funding to support this type of service. We have seen the California-based Fardows has already started establishing partnerships with numerous financial institutions and is ready to offer its investors Islamic financial products, including debit cards and other payment systems.

Sharia compliant investments know has a powerful tool called InvestGlass. Contact us and give build your own asset management or digital bank.Islamic digital banks in Europe is a market which has seen an exponential rise in conventional digital banking service

Digital onboarding, Islamic banking, sharia compliant

The Ultimate Guide to Digital Onboarding for Banking

Follow Us

Digital onboarding for banking

02 February, 2021

Digital onboarding is a critical part of the customer experience for financial institutions. As a result, it’s important to have an effective customer onboarding process in place that will engage new customers and help them get up to speed with your company quickly. In this post, we explore how you can create an engaging digital onboarding process for banking by following these six steps:

1) Define your target audience

It’s important to know who you are targeting in order to create an engaging experience for them. From professionals in the financial industry to younger generations from the digital age, you need to clearly identify the characteristics of your potential customer base and current platform customers. Targeting the audience is to make sure that they will easily onboard themselves without creating frustrations.

Neobank usually uses mobile device-friendly onboarding. InvestGlass is working with Onfido. Onfido offers a tool for identity verification. Identity verification is an important part of the onboarding process, as it helps to ensure that new customers are who they say they are. By verifying the identities of new customers, neobanks can help to protect their customers and themselves from fraud.

Liveness detection help banks to detect whether or not the person trying to open an account is actually who they say they are. By verifying the identities of new customers, banks can help to protect their customers and themselves from fraud.

This first step is an essential part of conversion rates as older clients might not get all the required documents during this type of mobile experience onboarding. You should have different route of onboarding.

2) Create contract based on their needs

The contract is king and the biggest factor in ensuring a successful digital onboarding experience for your target audience. When setting a new account the content on your customer onboarding software should be customer-friendly and based on their needs.

With InvestGlass forms, we created a package system which gathers all forms and documents based on new clients’ needs. For instance, if the new customer wants a retail account in Spain, she might need two forms, if they are asking for a safe box, and direct access to trading it will be two additional forms. No need of hours of brainstorming about digital transformation here. With a tag system, you will simply add digital onboarding elements when it’s needed. This facilitates AML client onboarding in banking and offers a frictionless due diligence and service.

This means that banks must verify the identities of their customers as part of their onboarding process. One way to do this is by using liveness detection. Liveness detection is a technology that uses facial recognition and other biometric data to verify that the person trying to open an account is actually who they say they are. By using liveness detection, banks can help to protect their customers from fraud.

How banks can implement onboarding for existing customers

Timeframe

It’s important to have a vendor who understands the business domain in order to create a successful digital onboarding experience. Vendors who are familiar with the banking and financial industry will be able to create forms and documents that are customer-friendly and based on their needs. They will also be able to create a contract that is king and will ensure a successful onboarding experience.

Human resources

Creating a successful digital onboarding experience for your target audience requires the help of a specialist. Our InvestGlass of experts will help you to create a contract that is king and will ensure a successful onboarding experience for your target audience.

Preparation

Thus, it is important for banks to also focus on their employees when creating a digital onboarding experience. Employees need to be able to use the new system in order to help new customers. They also need to be able to understand the system in order to answer any questions that new customers might have.

In order to create a successful digital onboarding experience for your target audience, you need to consider both your customers and your employees. The system should be customer-friendly and based on their needs, and it should also be easy for employees to use.

4) Make sure everything is easy to find during your digital onboarding process

It’s important that you make things as simple as possible by creating a very smooth digital customer onboarding. The navigation should be very easy and the available tools should not need further explanation. For example, you can link to the FAQ page of your bank’s mobile banking app to see some screens that include onboarding your customers. You need to efficiently digitize your onboarding process.

5) Increase engagement for your customer onboarding experience

The digital customer onboarding process should include mechanics like gamification and social media integration to increase engagement. You should implement digital onboarding to every aspect of the process in order to increase further engagement with your potential customer acquisition. This could be achieved for example through integrated social media throughout the onboarding process.

6) Monitor success metrics and make improvements over time

Enable straight-through processing (STP) through your customer onboarding process in order to derive useful information and insights from your data. KPIs and success metrics can be a really useful source of information along with the so many banking transactions and processes that can really help you make future improvements to your products, interface, and operations.

If you’re looking for new digital tools that will help with your onboarding process, then InvestGlass has got you covered. We offer a variety of resources to support every step in the customer journey from the first contact all the way through conversion and beyond. These include everything from our interactive forms and CRM software to automation and sales tools.

Alexander Gaillard

Founder, CEO

banking onboarding, digital banking, Digital onboarding, fintech

Continue reading

Generation Z: How Millennials are different and what we should know?

Millennials are at the forefront of marketing and advertising. They’re easy to understand, they have high purchasing power, and they’re tech-savvy. But there’s a new generation on the horizon: Generation Z, the generation born after 1995. This new group is about to enter adulthood in the next decade or so–and it’s time marketers start getting ready for them. Are you looking to build a neo bank for generation Z?

What do we know about this new generation?

We will present in this article eight pivotal differences. They are also known as post-millennials and they are a bit different than millennials. There’s a lot to be learned about this group of consumers, so here are some things you should know if you’re marketing to them:

1) Generation Z is much more entrepreneurial than previous generations – 43% want to start their own business

Gen Z is a generation hungry for entrepreneurship and pursues the creation of its own impact in society and the business world. They prefer to have their own workspace, they are digital natives, they prefer offline workplace communications and flat organizational structure. They also tend to seek employers with a similar on-demand culture and do-it-yourself mentality. They are the only generation that deeply wants to impact organizational structure, they explore education alternatives, and firm understanding while always prefer to communicate face to face. Gen Z understands that 0 paper business is key.

person holding babys hand

2) Generation Z (Gen Z) has been described as “civic” or “global citizens” because they care about social issues and problems in the world.

Generation Z is different from the Millennial generation when it comes to significant global events related to environmental and social issues. They not only care for their own people and country but also for young adults and young people from around the world. They are the most sensible generation with regards to ESG factors from any other generation that is precedent. InvestGlass portfolio management tool has been built to offer “template” for each customer segments. Like this you can offer a different view for clients looking for ESG or bond investors.

3) The majority of generation z prefer face-to-face communication over digital platforms

Gen z is the post-millennial generation, and the only group of the young generation, that are the digital natives of the digital age. They are the first global generation that they were born in the era of multiple digital communication tools, search engines, how-to youtube tutorials, on-demand video, and instant messaging. But in contrast to younger generations of today that live online forever, they also prefer to live in the physical world.

tezos coin

4) Realistic (Gen z) vs Optimistic (Baby Boomers)

Seventy-seven percent of Generation Z expect to work harder than previous generations. Millennials became optimistic thanks to their encouraging Baby Boomer parents and growing up in a time of prosperity and opportunity. Generation Z will be realistic thanks to their skeptical and straight-shooting Generation X parents while growing up in a recession. You sales approach and sales cycle will be different.

5) More trust to government than in businesses.

Gen Z is more likely than older generations to look to government to solve problems, rather than businesses and individuals. Fully seven-in-ten Gen Zers say the government should do more to solve problems, while 29% say the government is doing too many things better left to businesses and individuals. On the other hand, older generations place more trust in individuals and their global peers compared to generation z.

6) Private life vs Public life

Gen z has pivotal differences from the Millennials and Baby Boomers generation in many ways. One of those being their attitudes towards privacy and personal information on social networks. Millennials were digital pioneers in the modern age. They witnessed the introduction and rise of social media, instant messaging, smartphones, search engines, and the mobile revolution. Generation Z did not witness these innovations, but rather, they were born into them. Ubiquitous connectivity, powerful mobile devices, highly curated global information, and 24/7 news cycles are native to Generation Z. Seventy percent of Generation Z would rather share personal information with their pet than with their boss.

three women walking on brown wooden dock near high rise building during daytime

7) Lower birthrate with regards to generation Z’s parents

This emerging generation will be a smaller group than their older counterparts due to birth rates being at an all-time low. This will result in a smaller target group that is at the moment only 12% of the Western population. This is an issue that most probably will continue to the next generation too. COVID can still change the behavior but millennials and gen z will be looking for different marketing campaigns.

8) Sharing information

Findings show that while Gen Z is the next generation that has view significant global events, and although they are very open to sharing information, their attitudes towards online safety and security are mixed. For marketers who might be wondering how best to approach generation z consumers, one thing seems certain: Teens don’t care about privacy, but they should because it could affect them in the future in many ways.

This is no silent generation, generations differ but there is no ideal generation for your business…. it’s time to act! Members of gen z will anticipate challenges working with large companies and will certainly be more careful at large student debt. Gen Z employees will also consider their leisure in a different way and you will feel it when managing your human resources and retaining talents. Generational differences are shrinking so investing in your digital tools it’s not a generational bet.

Luckily for you, InvestGlass has invested heavily in knowledge to help businesses like yours understand what it takes to convert these consumers successfully so that your company can grow with them! With tools and services designed specifically for GenZers and millennials, we’re confident that you’ll be able to meet their demands while still maintaining an excellent experience through every step of the funnel–all without breaking the bank on marketing budgets or hiring new employees. Are you ready?

Start your free trial of InvestGlass App today!

CRM, Digital onboarding

The Effective Onboarding Strategy that Works for Every Bank

Onboarding is a process that banks use to get new customers up and running with the bank’s services. A successful onboarding strategy can be the difference between your customers staying or leaving you for another bank. However, some of these strategies are more effective than others in converting new customers into long-term clients. In this blog post, we will discuss what makes an effective customer onboarding strategy in order to understand which one might work best for your bank!

The customer journey can be different for private and retail banks.

Private banks typically have a more in-depth customer journey, which is often broken down into three stages: opening an account, engaging with the bank, and receiving financial advice. The onboarding strategy for private banks should include all of these steps so that customers are fully engaged from day one. A digital strategy will work with emails too.

Retail banking can be much simpler since the service is simpler and the customer journey is shorter. The retail bank onboarding strategy should be primarily focused on acquisition and retention, with the goal of keeping customers as active as possible for a long period of time.

In order to choose an effective customer onboarding strategy that works for your bank, you need to know what type of bank you are!

What kind of onboarding process should you have?

We recommend limiting the onboarding to a simple 10-30 minutes maximum to make sure that you will comply with regulations while delivering a successful onboarding to new customer. The customer onboarding process should be collecting just the right documents and information.

The risk if you add more complexity is that your forms are too complex and new customers drop the onboarding because it’s too complex.

Bank onboarding made simple

With InvestGlass CRM we build a customizable onboarding process. No code is needed. The compliance department can work easily with marketing teams to make sure that the onboarding process will include customer data and onboarding for the product or service you are selling.

Forms will help the new customers to subscribe to their right solution. The new customer journey is made simpler and easier to understand. Good documentation and sales will help new customers to focus on your value and not the software you are using or the KYC complexity

The solution is cloud-based and InvestGlass CRM technology is easy to use. We provide a free trial and banking-related support to build your ideal customer onboarding process turning your paper into a digital experience.

Customer onboarding is so easy

Let’s get started today with pre-built resources for banks and asset managers. The form builder doesn’t require any programming. To create the forms you just need to have an existing process or we will help you with our templates.

We strongly suggest you start your onboarding process by collecting the risk and legal department requirements! The future of KYC is now and InvestGlass can help.

An effective customer onboarding strategy is paramount for the success of any bank, but it’s not always easy to implement. The first step in the process is understanding your ideal customer profile because this will dictate what type of paperwork you require from them before they can access their accounts or make a trade.

Get Started with your InvestGlass free trial.

best digital onboarding, Digital onboarding, retail bank onboarding

The SAAS Fintech Banking Platform

A SAAS Fintech Banking Platform is a software-as-a-service platform that provides banking services to businesses. These platforms are designed to make it easier for the people in your organization to process business transactions and send money, all while keeping your data secure. If you’re looking for one of these systems, here are five features that you should look out for:

1) Easy integration with other applications 2) Secure data storage 3) Customizable workflows 4) Completely mobile 5) Fully customizable reports

1 ­– Go digital it’s never too late

The global pandemic has tremendously impacted the speed of technology adoption. Indeed, lockdowns and remote work has made face-to-face encounters rarer. This trend forces executives and managers to, if not yet the case, accelerate digital adoption and offer digital products and services. In the wealth management industry, this implies a greater focus on digital advisory.

The global pandemic disrupted the means of communicating and satisfying clients. Besides, it also modified clients’ demands and approaches. The economic crisis and the ongoing uncertainty have led to increasing demand for financial advisory. InvestGlass provides the means for wealth managers to offer digital advising, be it via their workforce or artificial intelligence, and, thus, to develop a clear competitive advantage over laggards. With this pandemic – private banking – previously the most reluctant to move are running to catch up.

2 – Nurture all customer segments we mean ALL

Over the past years, the role of wealth managers, as well as their client targeting, has changed. From a pure wealth focus, wealth managers are now considering other customer segments. Pricing structures of wealth managers are shifting to include lower balance prospects. Indeed, in order to succeed and be able to provide their service to all market segments by reducing costs or improving efficiency, wealth managers need to partner with Artificial Intelligence advisory providers or similar fintech solutions and SAAS solutions.

Correspondingly, these previously underserved markets are surging as key interests for the future. Women’s and mass affluents’ presence in the financial markets is getting important and the trend can be assumed to grow. The increasing interest in underserved markets enhances the wealth managers’ need to reformulate their pricing strategies to convince these customer segments and partner with InvestGlass. We provide an all-in-one CRM as the cheapest solution on the market and enable offering your service to other segments.

3 – Trust me I am your banker!

Studying the clients’ expectations and behaviour, only 27% of Swiss individuals have worked with a financial advisor and over 50% manage their finances internally. This trend of behavior is a worrying aspect for wealth managers with the rise of new, more efficient, advisors such as Artificial Intelligence and Fin-tech companies.

The Swiss financial environment clearly showcases a duality: most use a bank but choose other means to manage their wealth. This opens a large array of opportunities to convince sceptics, yet, it also conveys long-term risks.

The challenge for wealth managers is that every decision of any individual is now demanding some kind of advice, ranging from buying a house to which insurance a client is selecting. This is where wealth managers need to evolve in the future, in order to gain market shares and fulfil clients’ expectations more thoroughly.

InvestGlass’s platform enables compliance with the need of the market by providing the means to make fast and efficient investment decisions. Satisfy your clients’ expectations starting today!

4 – Marketing hyper-personalization and All-in-one solution

Our customer-focused society has long supported mass customization. This trend is slowly but surely impacting financial services and wealth managers and has been exacerbated by the pandemic as the health crisis creates and enhances a plurality of needs within customer segments. Wealth managers are thus expected to connect with Artificial Intelligence and digital advisory fintech to tailor their offering to each customer. The two main focuses are going to be risk assessing firms, whose technology can interpret a client’s risk profile, and predictive analytics firms, which are expected to have extreme growth potential within the wealth management industry. Use InvestGlass CRM and tailor your offering to each customer with our customizable client portal.

Additionally, customers’ expectations have been changing and shifting towards all-in-one solutions. Indeed, clients and prospects aim at the most inclusive offer on the market. Therefore, wealth managers and financial companies, in general, need to include supplementary services or products in order to compete against inclusive competitors. Wealth managers, who can recognize this trend and act on it, will experience higher client satisfaction and retention. InvestGlass’s all-in-one solution, fin-tech ecosystem and open API embrace the trend.

5 – Get out with trendy thematics – even if you don’t share them. It’s the client first!

Over the last decades, before the pandemic became the main topic of discussion, the sustainability and sustainable investment trend were gaining ground. Global warming, child labor, and, more generally, ethical and environmental issues were increasingly important for investors. The pandemic accelerated the trend and wealth managers’ clients consider ESG (environmental, social, and corporate governance) criteria more closely than in the past. The focus is thus to understand clearly the values and needs of your clients.

Consequently, wealth managers are expected to strengthen their sustainability offerings and showcase priority in sustainable compliant products. InvestGlass provides the means and ends to integrate ESG criteria in your offering as well as an AI rebalancing advisor to match your investment strategy.

6 – Next-Gen Reporting when less is more – or maybe not

For any business, the tech-age our society is in has redefined competition. Firms, companies, stores, and individuals are fighting for awareness and attention. In order to foster engagement and attention from clients, processes have to be easy to use, interactive, and customer friendly. Therefore, technologies and innovations try to enhance clients’ attention by providing visualizable data, graphs, and images to engage and interact with them. Similar account aggregation makes a more friendly and comprehensive view of the clients’ assets.

Consequently, wealth managers can, via the InvestGlass module, deal with clients’ expectations to implement wealth tech which encompasses gamification in forecasting strategies and interaction in client wealth reporting.

7 – Instant Data is not flying cars

Data is the most important source of information for any sales manager. For wealth managers, it is imperative to know your customer and, thus, to base your advice and product propositions on data. The more data is gathered, the better tailored your service or product will be to the client and higher will be his/her satisfaction. As the way to gather such data is limited, advisors and wealth managers are now aiming for an alternative source of information such as behavioral data or localization data.  Additionally, machine learning is an important asset when pursuing predictive analytics and alternative data collection. E.g., Artificial Intelligence can scan the web and extract complex data on sentiments and social network critical trends.

Hence, it is clear that wealth managers will have to develop competencies and capabilities to deal with alternative data and to support machine learning processes, capabilities inherent to InvestGlass solution.

7 Benefits Of Digital Banking In 2021  > Key Takeaways

Digitalization: Digital transformation has been accelerated by the pandemic. It becomes a crucial point for wealth managers and the financial industry, in general, to innovate and embrace the revolution.

Nurture all segments: the range of potential customers for wealth managers is rapidly growing. The industry must understand this trend and change its offering to include lower balance prospects

Financial Trust: Individuals are lacking trust and interest in financial advisory. This leaves room for opportunities and threats within the industry.

Hyper-personalization and all-in-one solution: the mass-customization trend is also affecting customers’ expectations in the retail banking industry. Products should be customizable and integrate all relevant services via an ecosystem and integration.

Values and Sustainable investment: Competition and matching clients’ needs is a key focus during uncertain times. Recognizing the ESG trend and values within customer segments is the next focal point.

Next-Gen reporting: Interact with your clients. Clients are demanding gamification of performance reporting in order to increase their engagement with your product.

Discuss with InvestGlass team today.

baas, Digital onboarding, neobank

10 Best stock Trading Apps for 2021

[et_pb_section admin_label=”section”] [et_pb_row admin_label=”row”] [et_pb_column type=”4_4″][et_pb_text admin_label=”Text”]

There are tons of trading apps out there, but not all of them are made equal. We compiled a list of the best platforms for you to choose from based on your needs and preferences. If you’re looking for an app that is really easy to use or if you need one with advanced features then this article is perfect for you!

What to Consider When Choosing a Stock Trading App

Top 12 Stock Trading Apps best for beginners or retails investors

1. eToro a fantastic platform for mutual funds and trend following

2. E trade mobile top trading app for beginners

3. Charles Schwab an easy trading platforms

4. Plus500 good for stock and etfs but also options trades

5. Robinhood well know for “free trades”

Best trading application for professionals?

1. Interactive Brokers perfect for stock traders

2. MetaTrader 5 for forex and stock trading experience saavy

3. Itiviti tools for professional investors

4. TD Ameritrade mobile app with a great customer service

5.Tradingscreen Quo for banks and asset managers

stock trading app allows you to buy and sell shares in a company, commodity or currency from the comfort of your home.

A good trading application is one that provides you with all the information needed to make an informed decision about when to buy, hold or sell stocks. The best platforms are those which can help traders maximize their profits while reducing risk as much as possible.

What to Consider When Choosing a Stock Trading Apps?

When deciding on which app is best for you, consider the following:

  • Knowledge level – are you a beginner or an experienced trader?
  • Fees  – what are the fees and commissions for using this app?
  • Platforms available – is your favourite mobile platform on offer, or do you need to use a desktop computer instead?
  • Ease of Use – how easy will it be to get started with trading from this application,

Are you looking for investments for retirement to help you reach your long-term goals?

Are you looking to trade with ETF or derivatives? ETF are exchange-traded funds they are built up of different stocks and you can trade them on the stock market. If you are buying traditional funds then you should also consider the quality of the broker customer service. You might not find this quality service in robinhood like solution for retail investors.

Derivatives are an agreement between two parties, where they agree to exchange one thing for another at a certain date in the future, with there being no physical transfer of goods or money.

All this could be too complex and you might simply be looking for robo advisors. Robo advisors are a type of automated investment service, that usually provides online personal finance management. They are not made for active traders or options trading. Open an account is usually easier with those robot solutions because they are made as app for beginners. When you are opening an account with a more traditional broker, the brokerage account process can be slower however you will be able to trade with a large choice than simple stocks and etfs.

Most stock trading apps offer market research and some kind of commission-free trades…. but as you know they are no free lunch! So be careful when picking your stock broker apps.

What will be your minimum deposit for the best stock trading apps?

If you are looking for a minimum deposit or simulator we suggest you try eToro but if you are looking for larger tickets with ETF trades or even larger risk with options trading then you should consider Interactive Brokers. If you are opening a large trading account why not calling stockbrokers to make them compete on the pricing?

What the best trading apps for 2021?

As you see you see investors will find a different trading app for different investors’ objectives. From traditional Fidelity investments to a modern eToro you have a large choice of the trading platform.

We hope that this article has helped you to decide which app is best for you. If not, just take a look at our top five trading apps and see what’s right for your needs!

 The information is being presented without consideration of the investment objectives, risk tolerance or financial circumstances of any specific investor and might not be suitable for all investors. Past performance is not indicative of future results. Investing involves risk including the possible loss of principal.

[/et_pb_text][/et_pb_column] [/et_pb_row] [/et_pb_section]

Digital onboarding, ETF, stock trading apps

7 Benefits Of Digital Banking In 2021

1 ­– Go digital it’s never too late

The global pandemic has tremendously impacted the speed of technology adoption. Indeed, lockdowns and remote work has made face-to-face encounters rarer. This trend forces executives and managers to, if not yet the case, accelerate digital adoption and offer digital products and services. In the wealth management industry, this implies a greater focus on digital advisory.

The global pandemic disrupted the means of communicating and satisfying clients. Besides, it also modified clients’ demands and approaches. The economic crisis and the ongoing uncertainty have led to increasing demand for financial advisory. InvestGlass provides the means for wealth managers to offer digital advising, be it via their workforce or artificial intelligence, and, thus, to develop a clear competitive advantage over laggards. With this pandemic – private banking – previously the most reluctant to move are running to catch up.

2 – Nurture all customer segments we mean ALL

Over the past years, the role of wealth managers, as well as their client targeting, has changed. From a pure wealth focus, wealth managers are now considering other customer segments. Pricing structures of wealth managers are shifting to include lower balance prospects. Indeed, in order to succeed and be able to provide their service to all market segments by reducing costs or improving efficiency, wealth managers need to partner with Artificial Intelligence advisory providers or similar fintech solutions and SAAS solutions.

Correspondingly, these previously underserved markets are surging as key interests for the future. Women’s and mass-affluents’ presence in the financial markets is getting important and the trend can be assumed to grow. The increasing interest in underserved markets enhances the wealth managers’ need to reformulate their pricing strategies to convince these customer segments and partner with InvestGlass. We provide an all-in-one CRM as the cheapest solution on the market and enable offering your service to other segments.

3 – Trust me i am your banker!

Studying the clients’ expectations and behaviour, only 27% of Swiss individuals have worked with a financial advisor and over 50% manage their finances internally. This trend of behaviour is a worrying aspect for wealth managers with the rise of new, more efficient, advisors such as Artificial Intelligence and Fin-tech companies.

The Swiss financial environment clearly showcases a duality: most use a bank but choose other means to manage their wealth. This opens a large array of opportunities to convince sceptics, yet, it also conveys long-term risks.

The challenge for wealth managers is that every decision of any individual is now demanding some kind of advice, ranging from buying a house to which insurance a client is selecting. This is where wealth managers need to evolve in the future, in order to gain market shares and fulfil clients’ expectations more thoroughly.

InvestGlass’s platform enables compliance with the need of the market by providing the means to make fast and efficient investment decisions. Satisfy your clients’ expectations starting today!

4 – Marketing hyper-personalization and All-in-one solution

Our customer-focused society has long supported mass customization. This trend is slowly but surely impacting financial services and wealth managers and has been exacerbated by the pandemic as the health crisis creates and enhances a plurality of needs within customer segments. Wealth managers are thus expected to connect with Artificial Intelligence and digital advisory fintech to tailor their offering to each customer. The two main focuses are going to be risk assessing firms, whose technology can interpret a client’s risk profile, and predictive analytics firms, which are expected to have extreme growth potential within the wealth management industry. Use InvestGlass CRM and tailor your offering to each customer with our customizable client portal.

Additionally, customers’ expectations have been changing and shifting towards all-in-one solutions. Indeed, clients and prospects aim at the most inclusive offer on the market. Therefore, wealth managers and financial companies, in general, need to include supplementary services or products in order to compete against inclusive competitors. Wealth managers, who can recognize this trend and act on it, will experience higher client satisfaction and retention. InvestGlass’s all-in-one solution, fin-tech ecosystem and open API embrace the trend.

5 – Get out with trendy thematics – even if you don’t share them. It’s the client first!

Over the last decades, before the pandemic became the main topic of discussion, the sustainability and sustainable investment trend were gaining ground. Global warming, child labor, and, more generally, ethical and environmental issues were increasingly important for investors. The pandemic accelerated the trend and wealth managers’ clients consider ESG (environmental, social, and corporate governance) criteria more closely than in the past. The focus is thus to understand clearly the values and needs of your clients.

Consequently, wealth managers are expected to strengthen their sustainability offerings and showcase priority in sustainable compliant products. InvestGlass provides the means and ends to integrate ESG criteria in your offering as well as an AI rebalancing advisor to match your investment strategy.

6 – Next-Gen Reporting when less is more – or maybe not

For any business, the tech-age our society is in has redefined competition. Firms, companies, stores, and individuals are fighting for awareness and attention. In order to foster engagement and attention from clients, processes have to be easy to use, interactive, and customer friendly. Therefore, technologies and innovations try to enhance clients’ attention by providing visualizable data, graphs, and images to engage and interact with them. Similar account aggregation makes a more friendly and comprehensive view of the clients’ assets.

Consequently, wealth managers can, via the InvestGlass module, deal with clients’ expectations to implement wealth tech which encompasses gamification in forecasting strategies and interaction in client wealth reporting.

7 – Instant Data is not flying cars

Data is the most important source of information for any sales manager. For wealth managers, it is imperative to know your customer and, thus, to base your advice and product propositions on data. The more data is gathered, the better tailored your service or product will be to the client and higher will be his/her satisfaction. As the way to gather such data is limited, advisors and wealth managers are now aiming for an alternative source of information such as behavioral data or localization data.  Additionally, machine learning is an important asset when pursuing predictive analytics and alternative data collection. E.g., Artificial Intelligence can scan the web and extract complex data on sentiments and social network critical trends.

Hence, it is clear that wealth managers will have to develop competencies and capabilities to deal with alternative data and to support machine learning processes, capabilities inherent to the InvestGlass solution.

7 Benefits Of Digital Banking In 2021  – Key Takeaways

Digitalization: Digital transformation has been accelerated by the pandemic. It becomes a crucial point for wealth managers and the financial industry, in general, to innovate and embrace the revolution.

Nurture all segments: the range of potential customers for wealth managers is rapidly growing. The industry must understand this trend and change its offering to include lower balance prospects

Financial Trust: Individuals are lacking trust and interest in financial advisory. This leaves room for opportunities and threats within the industry.

Hyper-personalization and all-in-one solution: the mass-customization trend is also affecting customers’ expectations in the retail banking industry. Products should be customizable and integrate all relevant services via an ecosystem and integration.

Values and Sustainable investment: Competition and matching clients’ needs is a key focus during uncertain times. Recognizing the ESG trend and values within customer segments is the next focal point.

Next-Gen reporting: Interact with your clients. Clients are demanding gamification of performance reporting in order to increase their engagement with your product.

Instant Data: It is imperative to know your customer and, thus, to base your advice and product propositions on data. Sources of data collection increase and your awareness should too.

Digital onboarding, neobank

How to efficiently digitalize your onboarding process?

Digital onboarding is a widely used term in all sectors; yet, its meaning varies. In banking and financial services, digital onboarding means the creation of banking accounts or similar records online. Focusing on CRM, the meaning is closely connected to the one of the businesses using the CRM system and its onboarding tools.

Since 2016, FINMA has enabled customer onboarding in purely digital form. Identity verification solutions made the onboarding process secure and the customer identity verifiable via machine learning technology.

Digital onboarding will in a medium to long term view overtake paper forms and traditional KYC data gathering. This digitalization enables the reduction of the workforce and costs for firms and companies, especially in the banking industry and bank accounts opening workflows. Once on board, customers are easily managed and become users of the CRM interface. Indeed, providing a client portal, KYC remediation, or supplementary onboarding necessities, such as file upload (ID, proof of address, and so forth) can be shared via the platform.

Using the CRM software, employees can customize the onboarding solution and influence the onboarding journey. Employee onboarding can also enhance the company’s capabilities by enabling flexibility of the human resources team with efficient talent management at hires.

Digital onboarding – financial services with InvestGlass


At InvestGlass, we provide an all-in-one CRM solution that incorporates a complete onboarding process. Our clients have the choice between full digital onboarding, full paper onboarding, or a mix of both; even if remaining with paper increase the manual workload. Digital onboarding can be split into three main stages. First, the customer needs to fill in a form or multiple forms to enter his/her information correctly into the machine. Second, approval processes and ID verifications are launched. Finally, KYC remediation may have to be pursued at a later stage.

The invitation to data collection may take several forms depending on the wanted user experience. Banks need to digitalize their onboarding forms which can then be dispatched to the specific prospects. You can send these forms per email or embed simple signing forms into your website. Depending on the organization’s privacy policy, prospects may already be granted a client portal, in which case the forms may be shared directly via the portal. Prospects simply fill in the necessary information and files via the forms and you receive a notification once their job is done.

InvestGlass Campaign tool built for KYC remediations and digital onboarding

Digital onboarding aims to simply customers’ and consumers’ adoption by deciding whether to accept or reject said prospect. Businesses also want to verify the identity of prospects and check their names in AML and warning lists. In order to verify individuals and people filling the forms, you can use a variety of partners from AML checks to facial recognition ID verification. These checks can be automated or launched manually depending on your needs. Once a prospect is categorized, e.g. low risk, medium risk, or PEP individual, you can launch (again automatically or not) an approval process. Approval processes allow accepting or rejecting prospects depending on their answers, risk level, and so forth. You set the rules of the game.

Once a prospect is accepted, you can create a client portal access, launch communication, share documents, create investment proposals, and use all the features and products of the solution to create strong and long-lasting relationships. More importantly, you can create marketing automation and easily develop KYC remediation processes. E.g., you may want to set a KYC remediation check if a user changes his address, nationality, or marital status. KYC remediation represents checking customers’ information. It is usually made timely or at special events. Via InvestGlass, remediation can be notified on any device, and remediation forms can be shared via email or client portal. Obviously, traditional ways such as phone calls or in-person meetings are still doable but we want to turn digital!!

person walking holding brown leather bag

Do not forget the client is human!


Let’s focus on tricks and tips when onboarding prospects. Whether you are a challenger bank or an established one, they might trigger your interest.

The organization is everything. When setting up your forms and onboarding process, make sure that the workflow and each step are clear and complete.


Remain simple and fast. You should not ask a prospect to fill in a form for more than 10min.
Spread onboarding. In order to maintain the engagement of your prospect, spread your process over several steps or stages.
Set clear expectations and goals. This will help you to assess metrics and your onboarding quality. Thus, helping you maximize your customer acquisition.


Get feedback regularly. Enable feedback from your prospects and clients in order to improve your workflows.
Adopt digital onboarding and expect an 80% increase in your retention rates! Yet, monitor closely your process as 60% of customers abandoned digital onboarding last year for multiple reasons such as complexity, length, etc.

Let’s get started with your InvestGlass free trial

Digital onboarding, digitalize your onboarding process, employee onboarding, investor onboarding

Start Automating Your Life Using InvestGlass

With Swiss digital tools to make every part of your process more human.

Copyright © 2022 InvestGlass SA. All rights reserved.
Made in Switzerland 🇨🇭