Product & Engineering
About us
At InvestGlass, we’re building the sales communication platform of the future. InvestGlass is #1 Swiss-based CRM, PMS, Client Portal, Digital onboarding tools platform. Since our founding in 2014, we’ve grown to become a profitable, 100% globally distributed team of ~15 high-performing, happy and smart people, dedicated to building a product our customers love!
We are looking for Software Engineer to Full Stack Ruby on Rails. InvestGlass is a web-based solution built with RoR.
Are you willing to take part of this adventure?
As part of your role, you will develop new features and maintain our platform but will also be key in the definition of architecture and design of our technology.
The Hard Facts
Experience: 2+ years
Location: Remote in Europe – or better in Geneva, Switzerland
Team – 8dev
Your profile
- Expert in Ruby on Rails
- Strong understanding of building and consuming APIs
- Familiarity with code versioning tools and branching strategies (GitFlow)
- Knowledge of Continuous Integration / Continuous Delivery
- Knowledge of database design principles (SQL, e, MongoDB, etc)
- Strong knowledge of software architecture and design patterns (SOA, MVC)
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- GPT NEO GPT 3 knowledge if a nice to have.
- Fluent English, French nice to have.
Soft Skills
- Proficient research abilities, referring to official documentation and source code
- Excellent oral and written communication skills to effectively interact with customers and other team members
- Ability to understand business requirements and translate them into technical requirements Ability to prioritize efforts and communicate the “why” of prioritization
Why join InvestGlass
- Unique fintech career and challenge
- An international experience with a global customer base
- A dynamic environment with motivated colleagues
- The opportunity to be a part of an exciting fintech adventure
- This is an exceptional opportunity to join a fast growing fintech. We are located in Geneva Cornavin.
About us
At InvestGlass, we’re building the sales communication platform of the future. InvestGlass is #1 Swiss-based CRM, PMS, Client Portal, Digital onboarding tools platform. Since our founding in 2014, we’ve grown to become a profitable, 100% globally distributed team of ~15 high-performing, happy and smart people, dedicated to building a product our customers love!
We are looking for Software Engineer to Full Stack Python. InvestGlass is a web-based solution built with Python.
Are you willing to take part of this adventure?
As part of your role, you will develop new features and maintain our platform but will also be key in the definition of architecture and design of our technology.
The Hard Facts
Experience: 2+ years
Location: Remote in Europe – or better in Geneva, Switzerland
Team – 8dev
Your profile
- Expert in Python
- Strong understanding of building and consuming APIs
- Familiarity with code versioning tools and branching strategies (GitFlow)
- Knowledge of Continuous Integration / Continuous Delivery
- Knowledge of database design principles (SQL, e, MongoDB, etc)
- Strong knowledge of software architecture and design patterns (SOA, MVC)
- Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
- GPT NEO GPT 3 knowledge if a nice to have.
- Fluent English, French nice to have.
Soft Skills
- Proficient research abilities, referring to official documentation and source code
- Excellent oral and written communication skills to effectively interact with customers and other team members
- Ability to understand business requirements and translate them into technical requirements Ability to prioritize efforts and communicate the “why” of prioritization
Why join InvestGlass
- Unique fintech career and challenge
- An international experience with a global customer base
- A dynamic environment with motivated colleagues
- The opportunity to be a part of an exciting fintech adventure
- This is an exceptional opportunity to join a fast growing fintech. We are located in Geneva Cornavin.
Success
Customer Success Manager (100% Remote)
EUROPE / EASTERN AMERICAS / SUCCESS / FULL-TIME/ REMOTE ⚠️ PLEASE NOTE: This position has been filled. We are still accepting applications for any future openings.
About Us InvestGlass is a bootstrapped, profitable, 100% remote, ~60 person team of thoughtful individuals who value autonomy and impact. We’re dedicated to creating a product our customers can’t help but fall in love with.
We ❤️ startups & banks. Since 2014, we’ve been developing a CRM, PMS that emphasizes seamless communication, eliminating the inconvenience of manual data entry or complicated UI.
Our aim: amplify the productivity of every sales rep.
We are expanding our Customer Success Team of 4 to reach more customers! Specifically, we’re in search of someone who can aid in the onboarding of new customers and identify our high-growth ones.
About You
You thrive in dynamic settings alongside a small and skilled team, with ample support to further your professional growth. Time management, efficient communication, and collaboration in a wholly distributed team come naturally to you.
Your written and verbal communication skills are top-notch. You can function autonomously in an asynchronous, remote environment. High emotional intelligence enables you to resonate with and understand others’ needs. While amicable, you exude a firm presence. Experience in a startup environment will give you an edge.
You are based in either European or Eastern American Time Zones.
About the Role
The latest addition to the Customer Success team will engage closely with our high-growth customers, ensuring they are equipped with the knowledge and tools for success with InvestGlass and in sales. Primarily, you’ll be interacting 1:1 with individual customers, but will also play a part in the team’s digital engagement strategy. The role will be reporting to the CEO, Alexandre Gaillard
Key Responsibilities
- Guide new customers, emphasizing a robust sales process and effective mapping of their data. Onboarding includes tailored sales process recommendations, sales training, data consultations, and imparting the InvestGlass sales approach.
- Collaborate with current customers to maximize the benefits they derive from our service. Recognize and devise action plans for those experiencing rapid growth or needing extra attention.
- Foster robust customer relations, leveraging them to negotiate and finalize annual renewal agreements with high-growth customers, thus securing their enduring commitment to our platform.
- Team up with other Success team members and departments (Sales, Support, Partnerships, Marketing, Product) to mobilize resources for customers and fetch insights for the company as required.
- Organize roundtables, webinars, and other online events to enhance information and resources for the InvestGlass community.
- Contribute to the virtual engagement strategy by crafting and participating in content on platform best practices and the InvestGlass sales methodology.
Requirements
- 3 years in a Customer Success or implementations role in B2B SaaS
- A tech enthusiast
- Profound knowledge of the SaaS product ecosystem, especially those catering to startups and banks.
- Additional consideration for those with:
- At least one year of frontline sales experience, enabling them to act as reliable sales advisors.
- Past work with a CRM platform or sales enablement tool.
- Technical aptitude.
🌏 Why InvestGlass?
- Catch a glimpse of our culture in our recent video featuring our yearly team retreat in Italy.
- A 100% remote enterprise
- Opt between working 5 days a week (standard full-time) or 4 days at 80% pay.
- Our story and team 🚀
- Our Values:
- Build a home you’d want to live in – Emphasize long-term planning and action.
- No shortcuts – Uphold transparency and honesty, especially during challenges.
- Invest in relationships – Strengthen ties with coworkers and customers.
- Consistency is key – Honor your commitments.
- Aim high – Always challenge yourself and those around you.
How We Work Together
- Emphasize Productivity, Quality & Impact: Hours aren’t our focus. We trust you to prioritize, meet targets, and deliver quality.
- Prioritize Asynchronous communication & collaboration: Our global team works in diverse time zones. We value async communication. Typically, internal meetings range from 2-5 hours weekly.
- Value Deep Work: Ensure it happens during your regular work hours.
- Autonomy & Freedom: We trust our team members and grant them considerable responsibility from day one.
- At InvestGlass, everyone’s opinion matters. We advocate transparency and champion a mature work ethic. Rather than strict policies, we have guiding principles. Balance in work and personal life is vital – you’re at your best at work when you’re also at your best personally.
Spanning 20+ countries on 5 continents, our diverse team is a rich mix of backgrounds, lifestyles, and cultures. Annually, we come together at a global location to bond. Such meetings reinforce our global community ties.
Our hiring process is designed to be impartial and equitable. Initial questions mirror first-interview queries to understand you better from the get-go. Every application undergoes two reviews by separate reviewers. Regardless of the outcome, you’ll receive feedback from us.
If InvestGlass intrigues you but this role isn’t quite right, do explore our other positions.