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Sales Marketing Coordinator

 About us

At InvestGlass, we’re building the sales communication platform of the future. InvestGlass is #1 Swiss-based CRM, PMS, Client Portal, Digital onboarding tools platform. Since our founding in 2014, we’ve grown to become a profitable, 100% globally distributed team of 15 high-performing, happy and smart people, dedicated to building a product our customers love!

We are seeking a Marketing Coordinator that will be instrumental in supporting InvestGlass team with content production, promotion, and the optimization of our marketing workflow. This position requires a highly motivated individual with strong writing, research, and organization skills.

You are in a European time zone.

Promotion

  • Drive traffic and brand awareness by identifying and executing on content marketing promotion/distribution
  • Drive initiatives to get InvestGlass content linked to and/or included on external sites
  • Share InvestGlass content in relevant online communities
  • Identify and connect with influencers in our space for promotion
  • Alert brands and individuals that are featured in our content
  • Execution of social strategy across multiple channels: Write/publish social media posts 
  • Respond and/or route customer and prospect inquiries 
  • Be a brand ambassador by engaging and interacting in relevant online communities 

Production

  • Work alongside Content Marketing on the creation of blog and resource content
  • Repurpose existing content into alternate content types (resources, blog posts, videos, etc)
  • Update existing content marketing collateral for better search visibility/recency with AI tools
  • Stage, QA, and publish all blog posts on our content management system
  • Collaborate on the creation of marketing materials to support our website, content marketing, email, and other campaigns
  • Write our weekly email newsletter together and ensure it goes out on time and without errors

Coordination

  • Work alongside the CEO and IT teams
  • Live Field requests for marketing assistance from other business units
  • Ensure all marketing expenses are tracked and reported

Requirements

  • Updated knowledge of social media platforms
  • Fluent English writing skills
  • Adept at using Movies Mac, Keynote, Monday, Google Workspace tools (Docs, Sheets), Adobe Creative Cloud (Photoshop)
  • Super high energy and able to multi task
  • Work well under pressure and tight deadlines
  • Ability to dive into projects with minimal oversight
  • Communicate clearly and confidently – written and verbal
  • Comfortable working remotely

Why join InvestGlass

  • Unique fintech career and challenge
  • An international experience with a global customer base
  • A dynamic environment with motivated colleagues
  • The opportunity to be a part of an exciting fintech adventure
  • This is an exceptional opportunity to join a fast-growing fintech.
Full Stack Ruby on Rails

About us

At InvestGlass, we’re building the sales communication platform of the future. InvestGlass is #1 Swiss-based CRM, PMS, Client Portal, Digital onboarding tools platform.  Since our founding in 2014, we’ve grown to become a profitable, 100% globally distributed team of ~15 high-performing, happy and smart people, dedicated to building a product our customers love!

We are looking for Software Engineer to Full Stack Ruby on Rails. InvestGlass is a web-based solution built with RoR.

Are you willing to take part of this adventure?

As part of your role, you will develop new features and maintain our platform but will also be key in the definition of architecture and design of our technology.

The Hard Facts

Experience: 2+ years

Location: Remote in Europe – or better in Geneva, Switzerland

Team – 8dev

Your profile

  • Expert in Ruby on Rails
  • Strong understanding of building and consuming APIs
  • Familiarity with code versioning tools and branching strategies (GitFlow)
  • Knowledge of Continuous Integration / Continuous Delivery
  • Knowledge of database design principles (SQL, e, MongoDB, etc)
  • Strong knowledge of software architecture and design patterns (SOA, MVC)
  • Understanding of front-end technologies, such as JavaScript, HTML5, and CSS3.
  • GPT NEO GPT 3 knowledge if a nice to have.
  • Fluent English, French nice to have.

Soft Skills

  • Proficient research abilities, referring to official documentation and source code
  • Excellent oral and written communication skills to effectively interact with customers and other team members
  • Ability to understand business requirements and translate them into technical requirements Ability to prioritize efforts and communicate the “why” of prioritization

Why join InvestGlass

  • Unique fintech career and challenge
  • An international experience with a global customer base
  • A dynamic environment with motivated colleagues
  • The opportunity to be a part of an exciting fintech adventure
  • This is an exceptional opportunity to join a fast growing fintech. We are located in Geneva Centre Eaux-Vives. 
Customer Success Manager

Overview

You have at least three years of experience with B2B SaaS in a customer success or implementation role. You are passionate about technology and are extremely well-informed in the SaaS product ecosystem, particularly those products that cater to startups and fintech. Preference is given to candidates with:

1) Frontline sales experience of a minimum one year that you can rely on to act as a trusted sales advisor for our customers

2) Experience working for a CRM platform or a sales enablement tool

3) Technical aptitude and capability

You are someone with high emotional intelligence, having the ability to understand and empathize with the needs of others. You have a friendly, but strong demeanor. You must be located in EUROPE – and preference Switzerland and available to work normal Central European business hours. You should have experience working in a startup environment and as a remote worker.

Responsibilities

  • Onboard new customers with an emphasis on creating a solid sales process and strategically mapping new customer data.
  • Work with existing customers to increase the value they receive from InvestGlass service and identify and create an action plan for those customers who are rapidly growing and who may need extra care.
  • Coordinate with third party vendors and API to enforce quality journeys.
  • Host roundtables, webinars and other types of virtual events to boost information and resources for the InvestGlass community.
  • The team members you’ll be working most directly with are Alexandre Gaillard, Charles Henry Stas Boyeldieu.
  • Conduct client journey testing. Adapt process to new financial regulations.

Qualifications

  • Fluent in French and English is a must.
  • 3+ years pro experience
  • Appeal for SAAS and CRM, fintech
  • Financial knowledge is a plus (CFA, CAIA)
  • Outstanding communication skills (written, verbal)

  • Comfortable working independently in a fast-paced environment

  • Experience with project management tools (Jira, Monday.com)

Why work with us?

  • 100% remote company (we believe in trust and autonomy)
  • Choose between working 5 days/wk (standard full-time) or 4 days/wk @ 80% pay 

  • Annual team retreats in Switzerland Mountains 

  • 1 month paid sabbatical every 5 years

Ready to get started?

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