{"id":107,"count":1,"description":"Customer onboarding is the process of a customer's first visit to a bank, where they are introduced to the bank's products and services. The goal of customer onboarding is to provide a smooth and efficient experience for the customer, so that they are more likely to return in the future.\r\n\r\nInvestGlass is a software that helps banks to manage and automate the customer onboarding process. It allows banks to collect and store customer data, and to create and send personalized welcome messages. 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