{"id":35381,"date":"2023-01-31T01:41:49","date_gmt":"2023-01-31T00:41:49","guid":{"rendered":"https:\/\/www.investglass.com\/?page_id=35381"},"modified":"2026-08-22T16:42:42","modified_gmt":"2026-08-22T14:42:42","slug":"%e5%b7%a5%e4%b8%9a","status":"publish","type":"page","link":"https:\/\/www.investglass.com\/zh\/industries\/","title":{"rendered":"InvestGlass - \u884c\u4e1a\u4e13\u7528 CRM \u89e3\u51b3\u65b9\u6848"},"content":{"rendered":"<div>\n<section class=\"uk-section uk-section-xlarge uk-section-default\" id=\"industries-overview\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large uk-flex-middle\" uk-grid>\n<div class=\"uk-width-3-5@m\">\n<p class=\"uk-text-meta uk-text-primary\">Industry-specific CRM solutions<\/p>\n<h1 class=\"uk-heading-medium uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Connect_every_client_journey_with_CRM_software_built_around_your_industry\"><\/span>Connect every client journey with CRM software built around your industry<span class=\"ez-toc-section-end\"><\/span><\/h1>\n<p class=\"uk-text-lead uk-margin-medium-top\">InvestGlass brings together digital onboarding, CRM, workflow automation, portfolio management and portal experiences, so your teams can design a connected journey for the people they serve.<\/p>\n<div class=\"uk-margin-medium-top uk-flex uk-flex-wrap uk-flex-middle uk-grid-small\" uk-grid>\n<div><a class=\"uk-button uk-button-primary uk-button-large\" href=\"https:\/\/www.investglass.com\/contact-our-sales-team\/\">Discuss your industry workflow<\/a><\/div>\n<div><a class=\"uk-button uk-button-default uk-button-large\" href=\"#industries\">Explore industry solutions<\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"uk-width-2-5@m\">\n<div class=\"uk-card uk-card-default uk-card-body uk-border-rounded\">\n<p class=\"uk-text-meta uk-text-primary\">One connected operating model<\/p>\n<h2 class=\"uk-h3 uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Design_a_clear_path_from_first_contact_to_ongoing_service\"><\/span>Design a clear path from first contact to ongoing service.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<div class=\"uk-grid-small uk-child-width-1-2@s uk-margin-medium-top\" uk-grid>\n<div>\n<div class=\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\"><span class=\"uk-label\">01<\/span><\/p>\n<p class=\"uk-margin-small-top uk-margin-remove-bottom\">Capture the right data and documents from the start.<\/p>\n<\/div>\n<\/div>\n<div>\n<div class=\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\"><span class=\"uk-label\">02<\/span><\/p>\n<p class=\"uk-margin-small-top uk-margin-remove-bottom\">Give teams a shared view of the client journey.<\/p>\n<\/div>\n<\/div>\n<div>\n<div class=\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\"><span class=\"uk-label\">03<\/span><\/p>\n<p class=\"uk-margin-small-top uk-margin-remove-bottom\">Route work and approvals with clear ownership.<\/p>\n<\/div>\n<\/div>\n<div>\n<div class=\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\"><span class=\"uk-label\">04<\/span><\/p>\n<p class=\"uk-margin-small-top uk-margin-remove-bottom\">Create a more consistent experience across channels.<\/p>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-small uk-section-muted\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-divider uk-child-width-1-3@m uk-grid-medium\" uk-grid>\n<div>\n<p class=\"uk-text-bold uk-margin-remove-bottom\">Digital onboarding<\/p>\n<p class=\"uk-text-small uk-margin-small-top uk-margin-remove-bottom\">Logic-based forms and document collection for client journeys.<\/p>\n<\/div>\n<div>\n<p class=\"uk-text-bold uk-margin-remove-bottom\">Connected CRM<\/p>\n<p class=\"uk-text-small uk-margin-small-top uk-margin-remove-bottom\">Client information, interactions and activities in one operating model.<\/p>\n<\/div>\n<div>\n<p class=\"uk-text-bold uk-margin-remove-bottom\">Configurable workflows<\/p>\n<p class=\"uk-text-small uk-margin-small-top uk-margin-remove-bottom\">Repeatable routing, approvals and follow-up work for your teams.<\/p>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large\">\n<div class=\"uk-container uk-container-small\">\n<p class=\"uk-text-meta uk-text-primary\">A direct answer for buyers<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"What_is_an_industry-specific_CRM_platform\"><\/span>What is an industry-specific CRM platform?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"uk-text-lead\"><strong>An industry-specific CRM is a customer relationship management platform configured around the data, workflows and client journeys that matter in a particular sector.<\/strong> Instead of forcing your teams into generic processes, it gives you a practical way to connect customer information, onboarding, collaboration and service work around how your organisation operates.<\/p>\n<div class=\"uk-grid-small uk-child-width-1-4@m uk-grid-match uk-margin-medium-top\" uk-grid>\n<div>\n<div class=\"uk-card uk-card-primary uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-h4 uk-margin-remove-top\"><span class=\"ez-toc-section\" id=\"Start_with_the_journey\"><\/span>Start with the journey<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Focus your evaluation on a real workflow rather than a feature checklist alone.<\/p>\n<\/div>\n<\/div>\n<div>\n<div class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-h4 uk-margin-remove-top\"><span class=\"ez-toc-section\" id=\"Connect_the_hand-offs\"><\/span>Connect the hand-offs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Map how information moves between the client, your teams and your systems.<\/p>\n<\/div>\n<\/div>\n<div>\n<div class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-h4 uk-margin-remove-top\"><span class=\"ez-toc-section\" id=\"Configure_for_relevance\"><\/span>Configure for relevance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Use forms, records, rules and views that match your industry context.<\/p>\n<\/div>\n<\/div>\n<div>\n<div class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-h4 uk-margin-remove-top\"><span class=\"ez-toc-section\" id=\"Expand_with_confidence\"><\/span>Expand with confidence<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Begin with a priority use case, learn from adoption, then extend the model.<\/p>\n<\/div>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large\" id=\"industries\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large uk-flex-bottom\" uk-grid>\n<div class=\"uk-width-3-5@m\">\n<p class=\"uk-text-meta uk-text-primary\">Choose your solution pathway<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"What_industries_does_InvestGlass_support\"><\/span>What industries does InvestGlass support?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/p><\/div>\n<div class=\"uk-width-2-5@m\">\n<p class=\"uk-margin-remove-bottom\"><strong>InvestGlass provides industry CRM pathways for organisations that need a more connected approach to customer acquisition, onboarding, relationship management and service.<\/strong> Select the route closest to your operating model to explore more relevant workflows and conversations.<\/p>\n<\/div><\/div>\n<div class=\"uk-grid-medium uk-grid-match uk-child-width-1-3@m uk-margin-large-top\" uk-grid>\n<div class=\"uk-width-2-3@m\">\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Financial services<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Financial_services\"><\/span>Financial services<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Connect prospect information, client relationships and workflow coordination across a relationship-led financial-services journey.<\/p>\n<p><a class=\"uk-button uk-button-default uk-button-small uk-margin-small-top\" href=\"https:\/\/www.investglass.com\/banking-software\/\">Explore financial services<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Banking<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Corporate_banking\"><\/span>Corporate banking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Give corporate-banking teams a clearer way to coordinate relationship activity, client information and operational follow-up.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-corporate-banking\/\">Explore corporate banking<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Banking<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Private_banking\"><\/span>Private banking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Organise high-touch client interactions and connect portfolio, relationship and onboarding work around a more complete client view.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-private-bank\/\">Explore private banking<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Banking<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Retail_banking\"><\/span>Retail banking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Design more consistent acquisition, onboarding and service experiences across the channels used by retail-banking customers.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-retail-banking\/\">Explore retail banking<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Insurance<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Insurance\"><\/span>Insurance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Bring customer information, forms, documents and team follow-up into a configurable journey for insurance operations.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-insurance-companies\/\">Explore insurance CRM<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Public sector<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Government_and_public_sector\"><\/span>Government and public sector<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Support structured service requests, constituent journeys and cross-team coordination with a shared operational view.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-government\/\">Explore public sector CRM<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Mission-led organisations<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Nonprofit_and_fundraising\"><\/span>Nonprofit and fundraising<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Organise supporter, donor and stakeholder journeys with relevant information, communications and follow-up activities.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-fundraising\/\">Explore fundraising CRM<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Energy<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Energy_and_utilities\"><\/span>Energy and utilities<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Bring relationship data, service activity and workflow coordination into one clearer view for energy-focused teams.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-oil-and-gas-industry\/\">Explore energy CRM<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Commerce<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Retail_and_online_business\"><\/span>Retail and online business<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Connect audience, customer and service workflows so commercial teams can manage a more coherent customer experience.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-online-retail\/\">Explore retail CRM<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Property<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Real_estate\"><\/span>Real estate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Coordinate investor, buyer and stakeholder interactions through clearer records, communication and portal-led experiences.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/real-estate-investor-portal\/\">Explore real estate<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Life sciences<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Healthcare_and_life_sciences\"><\/span>Healthcare and life sciences<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Structure relationship data and team workflows around the people, information and requests that matter to your organisation.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-healthcare\/\">Explore healthcare CRM<\/a><\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">Media<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Media_and_communications\"><\/span>Media and communications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Coordinate contacts, campaigns and relationship activity through a flexible CRM approach for audience-facing teams.<\/p>\n<p><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/crm-for-media-and-entertainment\/\">Explore media CRM<\/a><\/article>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large uk-flex-middle\" uk-grid>\n<div class=\"uk-width-2-5@m\">\n<div class=\"uk-card uk-card-primary uk-card-body uk-border-rounded\">\n<p class=\"uk-text-meta\">A connected client journey<\/p>\n<ul class=\"uk-list uk-list-divider\">\n<li><strong>01. Capture<\/strong><br \/>Collect relevant information and documents.<\/li>\n<li><strong>02. Review &amp; route<\/strong><br \/>Assign work and coordinate decisions.<\/li>\n<li><strong>03. Manage<\/strong><br \/>Maintain a shared relationship record.<\/li>\n<li><strong>04. Serve &amp; grow<\/strong><br \/>Continue relevant, timely interactions.<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<div class=\"uk-width-3-5@m\">\n<p class=\"uk-text-meta uk-text-primary\">From first contact to ongoing service<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"How_does_InvestGlass_connect_the_client_lifecycle\"><\/span>How does InvestGlass connect the client lifecycle?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"uk-text-lead\"><strong>InvestGlass can bring your digital onboarding, CRM, automation, portfolio-management and portal requirements into one designed client journey.<\/strong><\/p>\n<p>A strong solution starts with the work that is currently fragmented. Map the information you collect, the decisions that follow, the people who own each hand-off and the experience you want the client to receive.<\/p>\n<ul class=\"uk-list uk-list-bullet uk-margin-medium-top\">\n<li><strong>Digital onboarding:<\/strong> collect targeted details and documents with logic-based forms.<\/li>\n<li><strong>CRM:<\/strong> give teams a shared record of interactions, activity and relationship context.<\/li>\n<li><strong>Workflow automation:<\/strong> route the right next step to the right team at the right time.<\/li>\n<li><strong>Client portal:<\/strong> create a more connected digital experience for appropriate client interactions.<\/li>\n<\/ul>\n<p>        <a class=\"uk-button uk-button-default uk-margin-top\" href=\"https:\/\/www.investglass.com\/digital-onboarding\/\">Explore digital onboarding<\/a>\n      <\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large uk-section-muted\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large\" uk-grid>\n<div class=\"uk-width-2-5@m\">\n<p class=\"uk-text-meta uk-text-primary\">Build around real work<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Which_capabilities_should_an_industry_CRM_solution_include\"><\/span>Which capabilities should an industry CRM solution include?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/p><\/div>\n<div class=\"uk-width-3-5@m\">\n<p class=\"uk-text-lead uk-margin-remove-top\"><strong>The right industry CRM should let you make the client journey clearer for both customers and teams.<\/strong> Prioritise capabilities that reflect your data needs, operating rules and the experience you intend to deliver, rather than adding features without a defined use case.<\/p>\n<\/div><\/div>\n<div class=\"uk-grid-small uk-grid-match uk-child-width-1-2@m uk-margin-large-top\" uk-grid>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-card-title\"><span class=\"ez-toc-section\" id=\"Relevant_data_capture\"><\/span>Relevant data capture<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Use targeted forms and records that request the information relevant to your products, services and client type.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-card-title\"><span class=\"ez-toc-section\" id=\"Document-aware_onboarding\"><\/span>Document-aware onboarding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Design a process for collecting required documents and coordinating the work that follows their submission.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-card-title\"><span class=\"ez-toc-section\" id=\"Clear_routing_and_ownership\"><\/span>Clear routing and ownership<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Make actions, reviews and approvals easier to follow through explicit assignments and workflow stages.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-card-title\"><span class=\"ez-toc-section\" id=\"Shared_relationship_context\"><\/span>Shared relationship context<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Help authorised teams work from consistent client information and recent interaction history.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-card-title\"><span class=\"ez-toc-section\" id=\"Configurable_communication\"><\/span>Configurable communication<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Support relevant outreach and follow-up based on the client journey your teams have designed.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\">\n<h3 class=\"uk-card-title\"><span class=\"ez-toc-section\" id=\"Room_to_evolve\"><\/span>Room to evolve<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Start with a priority process, measure adoption and expand your operating model when the team is ready.<\/p>\n<\/article>\n<\/div><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large\" uk-grid>\n<div class=\"uk-width-2-5@m\">\n<p class=\"uk-text-meta uk-text-primary\">Make the buying decision practical<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"How_should_you_evaluate_an_industry_CRM_platform\"><\/span>How should you evaluate an industry CRM platform?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<\/p><\/div>\n<div class=\"uk-width-3-5@m\">\n<p class=\"uk-text-lead uk-margin-remove-top\"><strong>Evaluate an industry CRM against a real client journey, not a generic product tour.<\/strong> The most useful demonstration should show how the platform handles your data, documents, hand-offs and follow-up in a scenario your teams recognise.<\/p>\n<\/div><\/div>\n<div class=\"uk-overflow-auto uk-margin-large-top\">\n<table class=\"uk-table uk-table-divider uk-table-middle uk-table-responsive\">\n<caption class=\"uk-hidden\">Industry CRM evaluation framework<\/caption>\n<thead>\n<tr>\n<th>Evaluation area<\/th>\n<th>Question to ask<\/th>\n<th>What a useful answer looks like<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><strong>Client journey<\/strong><\/td>\n<td>Can the solution demonstrate one of our real workflows?<\/td>\n<td>The journey shows the people, information, decisions and hand-offs your teams manage today.<\/td>\n<\/tr>\n<tr>\n<td><strong>Data and documents<\/strong><\/td>\n<td>Can we collect the right information without creating unnecessary friction?<\/td>\n<td>Forms, records and document requests reflect the specific details your process requires.<\/td>\n<\/tr>\n<tr>\n<td><strong>Team workflow<\/strong><\/td>\n<td>How will work be assigned, reviewed and progressed?<\/td>\n<td>Ownership, status and next actions are clear across the teams involved.<\/td>\n<\/tr>\n<tr>\n<td><strong>Customer experience<\/strong><\/td>\n<td>What will the client see and do at each stage?<\/td>\n<td>The experience supports a straightforward path, relevant communication and appropriate digital access.<\/td>\n<\/tr>\n<tr>\n<td><strong>Adoption and scale<\/strong><\/td>\n<td>Can we start with a priority use case and build from it?<\/td>\n<td>The implementation focuses on a defined first outcome, with a clear plan for iteration.<\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<div class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-margin-medium-top\">\n<p class=\"uk-margin-remove-bottom\"><strong>Pro tip:<\/strong> Bring an anonymised form, a sample client journey and one difficult hand-off to your product conversation. These materials turn a vague software discussion into a test of whether the solution fits the work that matters.<\/p>\n<\/div><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large uk-section-muted\">\n<div class=\"uk-container uk-container-large\">\n<p class=\"uk-text-meta uk-text-primary\">A practical first step<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Start_with_one_high-value_workflow_then_expand\"><\/span>Start with one high-value workflow, then expand<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"uk-text-lead uk-width-2-3@m\"><strong>You do not need to redesign every client process at once.<\/strong> Begin with a journey that has visible friction, meaningful business value and a clearly accountable team. Use the result to establish a repeatable approach for the next workflow.<\/p>\n<div class=\"uk-grid-medium uk-grid-match uk-child-width-1-3@m uk-margin-large-top\" uk-grid>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">01. Prioritise<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Choose_the_journey\"><\/span>Choose the journey<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Select a process such as enquiry capture, onboarding, service requests or periodic review where better coordination would be valuable.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">02. Design<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Map_the_operating_model\"><\/span>Map the operating model<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Identify the information, people, documents, decisions and client touchpoints that define the journey.<\/p>\n<\/article>\n<\/div>\n<div>\n<article class=\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\"><span class=\"uk-label\">03. Improve<\/span><\/p>\n<h3 class=\"uk-card-title uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Learn_and_extend\"><\/span>Learn and extend<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p class=\"uk-margin-remove-bottom\">Review adoption and workflow outcomes with the team, then apply the lessons to the next priority journey.<\/p>\n<\/article>\n<\/div><\/div>\n<div class=\"uk-flex uk-flex-wrap uk-grid-small uk-margin-medium-top\" uk-grid>\n<div><a class=\"uk-button uk-button-default\" href=\"https:\/\/www.investglass.com\/sales-tools\/\">Explore InvestGlass CRM<\/a><\/div>\n<div><a class=\"uk-button uk-button-default\" href=\"https:\/\/www.investglass.com\/automation-tools\/\">Explore automation &amp; AI<\/a><\/div>\n<div><a class=\"uk-button uk-button-default\" href=\"https:\/\/www.investglass.com\/collaborative-portal\/\">Explore client portals<\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-large\" id=\"faq\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large\" uk-grid>\n<div class=\"uk-width-1-3@m\">\n<p class=\"uk-text-meta uk-text-primary\">Frequently asked questions<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Questions_about_industry_CRM_solutions\"><\/span>Questions about industry CRM solutions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>These answers explain how to think about InvestGlass industry solutions. For a tailored assessment, bring your workflow, data and client-experience requirements to a conversation with an InvestGlass specialist.<\/p>\n<p>        <a class=\"uk-button uk-button-default uk-margin-top\" href=\"https:\/\/www.investglass.com\/contact-our-sales-team\/\">Talk to an expert<\/a>\n      <\/div>\n<div class=\"uk-width-expand@m\">\n<ul class=\"uk-accordion\" uk-accordion>\n<li><a class=\"uk-accordion-title\" href=\"#\">What is an industry-specific CRM?<\/a>\n<div class=\"uk-accordion-content\">\n<p>An industry-specific CRM is a customer relationship management platform configured around the data, workflows and client journeys that matter in a particular sector. It helps teams replace generic processes with relevant forms, approvals, records and customer interactions.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">Which industries can use InvestGlass?<\/a>\n<div class=\"uk-accordion-content\">\n<p>InvestGlass provides industry CRM pathways for financial services, corporate banking, private banking, retail banking, insurance, government, nonprofit, energy, retail, real estate, healthcare, and media. The right starting point depends on your client journey and operating workflow.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">How does InvestGlass support digital onboarding?<\/a>\n<div class=\"uk-accordion-content\">\n<p>InvestGlass digital onboarding uses personalised, logic-based forms to collect relevant information and request documents. Teams can configure the journey to guide prospects, route reviews and coordinate follow-up work.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">Can I connect CRM, onboarding and a client portal?<\/a>\n<div class=\"uk-accordion-content\">\n<p>InvestGlass brings product areas including CRM, digital onboarding, workflow automation, portfolio management and client portal experiences into a connected operating model. Your solution design should be scoped with an InvestGlass specialist around your selected workflows.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">Can we begin with one workflow?<\/a>\n<div class=\"uk-accordion-content\">\n<p>Yes. A practical starting point is a single high-value journey, such as enquiry capture, client onboarding, service requests or periodic review. Define the people, information, decisions and hand-offs involved, then expand based on adoption and operational priorities.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">What should I evaluate in an industry CRM platform?<\/a>\n<div class=\"uk-accordion-content\">\n<p>Evaluate the platform against your actual client journey, user roles, data model, document needs, approvals, automation opportunities, integrations and reporting requirements. Ask vendors to demonstrate the workflow using a realistic scenario rather than a generic product tour.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">Does InvestGlass offer CRM for banks?<\/a>\n<div class=\"uk-accordion-content\">\n<p>InvestGlass has dedicated pages for banking, corporate banking, private banking and retail banking. These pathways help banking teams explore relevant CRM, onboarding, portfolio and workflow capabilities with an InvestGlass specialist.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">Can InvestGlass support insurance client journeys?<\/a>\n<div class=\"uk-accordion-content\">\n<p>InvestGlass offers an insurance CRM solution pathway focused on organising customer information and supporting connected customer journeys. The final workflow design should reflect your organisation&#8217;s products, decision processes and systems.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">How do I choose the right InvestGlass industry solution?<\/a>\n<div class=\"uk-accordion-content\">\n<p>Choose the pathway closest to your organisation&#8217;s client lifecycle, then use a discovery conversation to map the first journey you want to improve. Bring examples of forms, documents, approval rules and reporting needs so the solution can be assessed against real work.<\/p>\n<\/div>\n<\/li>\n<li><a class=\"uk-accordion-title\" href=\"#\">How can I request an InvestGlass demonstration?<\/a>\n<div class=\"uk-accordion-content\">\n<p>You can request a conversation with InvestGlass through the contact page or begin with the free-start option. Explain your industry, the workflow you want to improve and the outcomes you need to evaluate.<\/p>\n<\/div>\n<\/li>\n<\/ul><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"uk-section uk-section-xlarge uk-section-primary\">\n<div class=\"uk-container uk-container-large\">\n<div class=\"uk-grid-large uk-flex-middle\" uk-grid>\n<div class=\"uk-width-expand@m\">\n<p class=\"uk-text-meta\">Make your next workflow easier to run<\/p>\n<h2 class=\"uk-heading-small uk-margin-small-top\"><span class=\"ez-toc-section\" id=\"Build_an_industry_CRM_solution_around_the_journey_that_matters_most\"><\/span>Build an industry CRM solution around the journey that matters most<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p class=\"uk-text-lead\">Tell us which industry you serve, what clients experience today and where teams lose time. We can start the conversation with a workflow that is specific to your organisation.<\/p>\n<\/p><\/div>\n<div class=\"uk-width-auto@m\">\n<div class=\"uk-flex uk-flex-wrap uk-grid-small\" uk-grid>\n<div><a class=\"uk-button uk-button-default uk-button-large\" href=\"https:\/\/www.investglass.com\/contact-our-sales-team\/\">Talk to an expert<\/a><\/div>\n<div><a class=\"uk-button uk-button-text\" href=\"https:\/\/www.investglass.com\/get-started-free\/\">Start for free<\/a><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<\/div>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"html\",\"props\":{\"content\":\"\n\n<section class=\\\"uk-section uk-section-xlarge uk-section-default\\\" id=\\\"industries-overview\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large uk-flex-middle\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-3-5@m\\\">\\n        \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">Industry-specific CRM solutions<\/p>\n\n\\n        \n\n<h1 class=\\\"uk-heading-medium uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Connect_every_client_journey_with_CRM_software_built_around_your_industry-2\"><\/span>Connect every client journey with CRM software built around your industry<span class=\"ez-toc-section-end\"><\/span><\/h1>\n\n\\n        \n\n<p class=\\\"uk-text-lead uk-margin-medium-top\\\">InvestGlass brings together digital onboarding, CRM, workflow automation, portfolio management and portal experiences, so your teams can design a connected journey for the people they serve.<\/p>\n\n\\n        \n\n<div class=\\\"uk-margin-medium-top uk-flex uk-flex-wrap uk-flex-middle uk-grid-small\\\" uk-grid>\\n          \n\n<div><a class=\\\"uk-button uk-button-primary uk-button-large\\\" href=\\\"https:\/\/www.investglass.com\/contact-our-sales-team\/\\\">Discuss your industry workflow<\/a><\/div>\n\n\\n          \n\n<div><a class=\\\"uk-button uk-button-default uk-button-large\\\" href=\\\"#industries\\\">Explore industry solutions<\/a><\/div>\n\n\\n        <\/div>\n\n\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-2-5@m\\\">\\n        \n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded\\\">\\n          \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">One connected operating model<\/p>\n\n\\n          \n\n<h2 class=\\\"uk-h3 uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Design_a_clear_path_from_first_contact_to_ongoing_service-2\"><\/span>Design a clear path from first contact to ongoing service.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n          \n\n<div class=\\\"uk-grid-small uk-child-width-1-2@s uk-margin-medium-top\\\" uk-grid>\\n            \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\\\"><span class=\\\"uk-label\\\">01<\/span>\n\n<p class=\\\"uk-margin-small-top uk-margin-remove-bottom\\\">Capture the right data and documents from the start.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n            \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\\\"><span class=\\\"uk-label\\\">02<\/span>\n\n<p class=\\\"uk-margin-small-top uk-margin-remove-bottom\\\">Give teams a shared view of the client journey.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n            \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\\\"><span class=\\\"uk-label\\\">03<\/span>\n\n<p class=\\\"uk-margin-small-top uk-margin-remove-bottom\\\">Route work and approvals with clear ownership.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n            \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-small uk-card-body uk-border-rounded\\\"><span class=\\\"uk-label\\\">04<\/span>\n\n<p class=\\\"uk-margin-small-top uk-margin-remove-bottom\\\">Create a more consistent experience across channels.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n          <\/div>\n\n\\n        <\/div>\n\n\\n      <\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-small uk-section-muted\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-divider uk-child-width-1-3@m uk-grid-medium\\\" uk-grid>\\n      \n\n<div>\n\n<p class=\\\"uk-text-bold uk-margin-remove-bottom\\\">Digital onboarding<\/p>\n\n\n\n<p class=\\\"uk-text-small uk-margin-small-top uk-margin-remove-bottom\\\">Logic-based forms and document collection for client journeys.<\/p>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<p class=\\\"uk-text-bold uk-margin-remove-bottom\\\">Connected CRM<\/p>\n\n\n\n<p class=\\\"uk-text-small uk-margin-small-top uk-margin-remove-bottom\\\">Client information, interactions and activities in one operating model.<\/p>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<p class=\\\"uk-text-bold uk-margin-remove-bottom\\\">Configurable workflows<\/p>\n\n\n\n<p class=\\\"uk-text-small uk-margin-small-top uk-margin-remove-bottom\\\">Repeatable routing, approvals and follow-up work for your teams.<\/p>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large\\\">\\n  \n\n<div class=\\\"uk-container uk-container-small\\\">\\n    \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">A direct answer for buyers<\/p>\n\n\\n    \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"What_is_an_industry-specific_CRM_platform-2\"><\/span>What is an industry-specific CRM platform?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n    \n\n<p class=\\\"uk-text-lead\\\"><strong>An industry-specific CRM is a customer relationship management platform configured around the data, workflows and client journeys that matter in a particular sector.<\/strong> Instead of forcing your teams into generic processes, it gives you a practical way to connect customer information, onboarding, collaboration and service work around how your organisation operates.<\/p>\n\n\\n    \n\n<div class=\\\"uk-grid-small uk-child-width-1-4@m uk-grid-match uk-margin-medium-top\\\" uk-grid>\\n      \n\n<div>\n\n<div class=\\\"uk-card uk-card-primary uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-h4 uk-margin-remove-top\\\"><span class=\"ez-toc-section\" id=\"Start_with_the_journey-2\"><\/span>Start with the journey<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Focus your evaluation on a real workflow rather than a feature checklist alone.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-h4 uk-margin-remove-top\\\"><span class=\"ez-toc-section\" id=\"Connect_the_hand-offs-2\"><\/span>Connect the hand-offs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Map how information moves between the client, your teams and your systems.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-h4 uk-margin-remove-top\\\"><span class=\"ez-toc-section\" id=\"Configure_for_relevance-2\"><\/span>Configure for relevance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Use forms, records, rules and views that match your industry context.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-h4 uk-margin-remove-top\\\"><span class=\"ez-toc-section\" id=\"Expand_with_confidence-2\"><\/span>Expand with confidence<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Begin with a priority use case, learn from adoption, then extend the model.<\/p>\n\n<\/div>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large\\\" id=\\\"industries\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large uk-flex-bottom\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-3-5@m\\\">\\n        \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">Choose your solution pathway<\/p>\n\n\\n        \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"What_industries_does_InvestGlass_support-2\"><\/span>What industries does InvestGlass support?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-2-5@m\\\">\n\n<p class=\\\"uk-margin-remove-bottom\\\"><strong>InvestGlass provides industry CRM pathways for organisations that need a more connected approach to customer acquisition, onboarding, relationship management and service.<\/strong> Select the route closest to your operating model to explore more relevant workflows and conversations.<\/p>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n    \n\n<div class=\\\"uk-grid-medium uk-grid-match uk-child-width-1-3@m uk-margin-large-top\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-2-3@m\\\">\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Financial services<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Financial_services-2\"><\/span>Financial services<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Connect prospect information, client relationships and workflow coordination across a relationship-led financial-services journey.<\/p>\n\n<a class=\\\"uk-button uk-button-default uk-button-small uk-margin-small-top\\\" href=\\\"https:\/\/www.investglass.com\/banking-software\/\\\">Explore financial services<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Banking<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Corporate_banking-2\"><\/span>Corporate banking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Give corporate-banking teams a clearer way to coordinate relationship activity, client information and operational follow-up.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-corporate-banking\/\\\">Explore corporate banking<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Banking<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Private_banking-2\"><\/span>Private banking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Organise high-touch client interactions and connect portfolio, relationship and onboarding work around a more complete client view.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-private-bank\/\\\">Explore private banking<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Banking<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Retail_banking-2\"><\/span>Retail banking<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Design more consistent acquisition, onboarding and service experiences across the channels used by retail-banking customers.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-retail-banking\/\\\">Explore retail banking<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Insurance<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Insurance-2\"><\/span>Insurance<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Bring customer information, forms, documents and team follow-up into a configurable journey for insurance operations.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-insurance-companies\/\\\">Explore insurance CRM<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Public sector<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Government_and_public_sector-2\"><\/span>Government and public sector<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Support structured service requests, constituent journeys and cross-team coordination with a shared operational view.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-government\/\\\">Explore public sector CRM<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Mission-led organisations<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Nonprofit_and_fundraising-2\"><\/span>Nonprofit and fundraising<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Organise supporter, donor and stakeholder journeys with relevant information, communications and follow-up activities.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-fundraising\/\\\">Explore fundraising CRM<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Energy<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Energy_and_utilities-2\"><\/span>Energy and utilities<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Bring relationship data, service activity and workflow coordination into one clearer view for energy-focused teams.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-oil-and-gas-industry\/\\\">Explore energy CRM<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Commerce<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Retail_and_online_business-2\"><\/span>Retail and online business<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Connect audience, customer and service workflows so commercial teams can manage a more coherent customer experience.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-online-retail\/\\\">Explore retail CRM<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Property<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Real_estate-2\"><\/span>Real estate<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Coordinate investor, buyer and stakeholder interactions through clearer records, communication and portal-led experiences.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/real-estate-investor-portal\/\\\">Explore real estate<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Life sciences<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Healthcare_and_life_sciences-2\"><\/span>Healthcare and life sciences<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Structure relationship data and team workflows around the people, information and requests that matter to your organisation.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-healthcare\/\\\">Explore healthcare CRM<\/a><\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">Media<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Media_and_communications-2\"><\/span>Media and communications<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Coordinate contacts, campaigns and relationship activity through a flexible CRM approach for audience-facing teams.<\/p>\n\n<a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/crm-for-media-and-entertainment\/\\\">Explore media CRM<\/a><\/article>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large uk-flex-middle\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-2-5@m\\\">\\n        \n\n<div class=\\\"uk-card uk-card-primary uk-card-body uk-border-rounded\\\">\\n          \n\n<p class=\\\"uk-text-meta\\\">A connected client journey<\/p>\n\n\\n          \n\n<ul class=\\\"uk-list uk-list-divider\\\">\\n            \n\n<li><strong>01. Capture<\/strong><br \/>Collect relevant information and documents.<\/li>\n\n\\n            \n\n<li><strong>02. Review &amp; route<\/strong><br \/>Assign work and coordinate decisions.<\/li>\n\n\\n            \n\n<li><strong>03. Manage<\/strong><br \/>Maintain a shared relationship record.<\/li>\n\n\\n            \n\n<li><strong>04. Serve &amp; grow<\/strong><br \/>Continue relevant, timely interactions.<\/li>\n\n\\n          <\/ul>\n\n\\n        <\/div>\n\n\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-3-5@m\\\">\\n        \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">From first contact to ongoing service<\/p>\n\n\\n        \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"How_does_InvestGlass_connect_the_client_lifecycle-2\"><\/span>How does InvestGlass connect the client lifecycle?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n        \n\n<p class=\\\"uk-text-lead\\\"><strong>InvestGlass can bring your digital onboarding, CRM, automation, portfolio-management and portal requirements into one designed client journey.<\/strong><\/p>\n\n\\n        \n\n<p>A strong solution starts with the work that is currently fragmented. Map the information you collect, the decisions that follow, the people who own each hand-off and the experience you want the client to receive.<\/p>\n\n\\n        \n\n<ul class=\\\"uk-list uk-list-bullet uk-margin-medium-top\\\">\\n          \n\n<li><strong>Digital onboarding:<\/strong> collect targeted details and documents with logic-based forms.<\/li>\n\n\\n          \n\n<li><strong>CRM:<\/strong> give teams a shared record of interactions, activity and relationship context.<\/li>\n\n\\n          \n\n<li><strong>Workflow automation:<\/strong> route the right next step to the right team at the right time.<\/li>\n\n\\n          \n\n<li><strong>Client portal:<\/strong> create a more connected digital experience for appropriate client interactions.<\/li>\n\n\\n        <\/ul>\n\n\\n        <a class=\\\"uk-button uk-button-default uk-margin-top\\\" href=\\\"https:\/\/www.investglass.com\/digital-onboarding\/\\\">Explore digital onboarding<\/a>\\n      <\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large uk-section-muted\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-2-5@m\\\">\\n        \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">Build around real work<\/p>\n\n\\n        \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Which_capabilities_should_an_industry_CRM_solution_include-2\"><\/span>Which capabilities should an industry CRM solution include?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-3-5@m\\\">\n\n<p class=\\\"uk-text-lead uk-margin-remove-top\\\"><strong>The right industry CRM should let you make the client journey clearer for both customers and teams.<\/strong> Prioritise capabilities that reflect your data needs, operating rules and the experience you intend to deliver, rather than adding features without a defined use case.<\/p>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n    \n\n<div class=\\\"uk-grid-small uk-grid-match uk-child-width-1-2@m uk-margin-large-top\\\" uk-grid>\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-card-title\\\"><span class=\"ez-toc-section\" id=\"Relevant_data_capture-2\"><\/span>Relevant data capture<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Use targeted forms and records that request the information relevant to your products, services and client type.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-card-title\\\"><span class=\"ez-toc-section\" id=\"Document-aware_onboarding-2\"><\/span>Document-aware onboarding<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Design a process for collecting required documents and coordinating the work that follows their submission.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-card-title\\\"><span class=\"ez-toc-section\" id=\"Clear_routing_and_ownership-2\"><\/span>Clear routing and ownership<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Make actions, reviews and approvals easier to follow through explicit assignments and workflow stages.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-card-title\\\"><span class=\"ez-toc-section\" id=\"Shared_relationship_context-2\"><\/span>Shared relationship context<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Help authorised teams work from consistent client information and recent interaction history.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-card-title\\\"><span class=\"ez-toc-section\" id=\"Configurable_communication-2\"><\/span>Configurable communication<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Support relevant outreach and follow-up based on the client journey your teams have designed.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\">\n\n<h3 class=\\\"uk-card-title\\\"><span class=\"ez-toc-section\" id=\"Room_to_evolve-2\"><\/span>Room to evolve<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Start with a priority process, measure adoption and expand your operating model when the team is ready.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-2-5@m\\\">\\n        \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">Make the buying decision practical<\/p>\n\n\\n        \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"How_should_you_evaluate_an_industry_CRM_platform-2\"><\/span>How should you evaluate an industry CRM platform?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-3-5@m\\\">\n\n<p class=\\\"uk-text-lead uk-margin-remove-top\\\"><strong>Evaluate an industry CRM against a real client journey, not a generic product tour.<\/strong> The most useful demonstration should show how the platform handles your data, documents, hand-offs and follow-up in a scenario your teams recognise.<\/p>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n    \n\n<div class=\\\"uk-overflow-auto uk-margin-large-top\\\">\\n      \n\n<table class=\\\"uk-table uk-table-divider uk-table-middle uk-table-responsive\\\">\\n        \n\n<caption class=\\\"uk-hidden\\\">Industry CRM evaluation framework<\/caption>\n\n\\n        \n\n<thead>\n\n<tr>\n\n<th>Evaluation area<\/th>\n\n\n\n<th>Question to ask<\/th>\n\n\n\n<th>What a useful answer looks like<\/th>\n\n<\/tr>\n\n<\/thead>\n\n\\n        \n\n<tbody>\\n          \n\n<tr>\n\n<td><strong>Client journey<\/strong><\/td>\n\n\n\n<td>Can the solution demonstrate one of our real workflows?<\/td>\n\n\n\n<td>The journey shows the people, information, decisions and hand-offs your teams manage today.<\/td>\n\n<\/tr>\n\n\\n          \n\n<tr>\n\n<td><strong>Data and documents<\/strong><\/td>\n\n\n\n<td>Can we collect the right information without creating unnecessary friction?<\/td>\n\n\n\n<td>Forms, records and document requests reflect the specific details your process requires.<\/td>\n\n<\/tr>\n\n\\n          \n\n<tr>\n\n<td><strong>Team workflow<\/strong><\/td>\n\n\n\n<td>How will work be assigned, reviewed and progressed?<\/td>\n\n\n\n<td>Ownership, status and next actions are clear across the teams involved.<\/td>\n\n<\/tr>\n\n\\n          \n\n<tr>\n\n<td><strong>Customer experience<\/strong><\/td>\n\n\n\n<td>What will the client see and do at each stage?<\/td>\n\n\n\n<td>The experience supports a straightforward path, relevant communication and appropriate digital access.<\/td>\n\n<\/tr>\n\n\\n          \n\n<tr>\n\n<td><strong>Adoption and scale<\/strong><\/td>\n\n\n\n<td>Can we start with a priority use case and build from it?<\/td>\n\n\n\n<td>The implementation focuses on a defined first outcome, with a clear plan for iteration.<\/td>\n\n<\/tr>\n\n\\n        <\/tbody>\n\n\\n      <\/table>\n\n\\n    <\/div>\n\n\\n    \n\n<div class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-margin-medium-top\\\">\n\n<p class=\\\"uk-margin-remove-bottom\\\"><strong>Pro tip:<\/strong> Bring an anonymised form, a sample client journey and one difficult hand-off to your product conversation. These materials turn a vague software discussion into a test of whether the solution fits the work that matters.<\/p>\n\n<\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large uk-section-muted\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">A practical first step<\/p>\n\n\\n    \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Start_with_one_high-value_workflow_then_expand-2\"><\/span>Start with one high-value workflow, then expand<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n    \n\n<p class=\\\"uk-text-lead uk-width-2-3@m\\\"><strong>You do not need to redesign every client process at once.<\/strong> Begin with a journey that has visible friction, meaningful business value and a clearly accountable team. Use the result to establish a repeatable approach for the next workflow.<\/p>\n\n\\n    \n\n<div class=\\\"uk-grid-medium uk-grid-match uk-child-width-1-3@m uk-margin-large-top\\\" uk-grid>\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">01. Prioritise<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Choose_the_journey-2\"><\/span>Choose the journey<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Select a process such as enquiry capture, onboarding, service requests or periodic review where better coordination would be valuable.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-card-hover uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">02. Design<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Map_the_operating_model-2\"><\/span>Map the operating model<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Identify the information, people, documents, decisions and client touchpoints that define the journey.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n      \n\n<div>\n\n<article class=\\\"uk-card uk-card-default uk-card-body uk-border-rounded uk-height-1-1\\\"><span class=\\\"uk-label\\\">03. Improve<\/span>\n\n<h3 class=\\\"uk-card-title uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Learn_and_extend-2\"><\/span>Learn and extend<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\\\"uk-margin-remove-bottom\\\">Review adoption and workflow outcomes with the team, then apply the lessons to the next priority journey.<\/p>\n\n<\/article>\n\n<\/div>\n\n\\n    <\/div>\n\n\\n    \n\n<div class=\\\"uk-flex uk-flex-wrap uk-grid-small uk-margin-medium-top\\\" uk-grid>\\n      \n\n<div><a class=\\\"uk-button uk-button-default\\\" href=\\\"https:\/\/www.investglass.com\/sales-tools\/\\\">Explore InvestGlass CRM<\/a><\/div>\n\n\\n      \n\n<div><a class=\\\"uk-button uk-button-default\\\" href=\\\"https:\/\/www.investglass.com\/automation-tools\/\\\">Explore automation &amp; AI<\/a><\/div>\n\n\\n      \n\n<div><a class=\\\"uk-button uk-button-default\\\" href=\\\"https:\/\/www.investglass.com\/collaborative-portal\/\\\">Explore client portals<\/a><\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-large\\\" id=\\\"faq\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-1-3@m\\\">\\n        \n\n<p class=\\\"uk-text-meta uk-text-primary\\\">Frequently asked questions<\/p>\n\n\\n        \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Questions_about_industry_CRM_solutions-2\"><\/span>Questions about industry CRM solutions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n        \n\n<p>These answers explain how to think about InvestGlass industry solutions. For a tailored assessment, bring your workflow, data and client-experience requirements to a conversation with an InvestGlass specialist.<\/p>\n\n\\n        <a class=\\\"uk-button uk-button-default uk-margin-top\\\" href=\\\"https:\/\/www.investglass.com\/contact-our-sales-team\/\\\">Talk to an expert<\/a>\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-expand@m\\\">\\n        \n\n<ul class=\\\"uk-accordion\\\" uk-accordion>\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">What is an industry-specific CRM?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>An industry-specific CRM is a customer relationship management platform configured around the data, workflows and client journeys that matter in a particular sector. It helps teams replace generic processes with relevant forms, approvals, records and customer interactions.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">Which industries can use InvestGlass?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>InvestGlass provides industry CRM pathways for financial services, corporate banking, private banking, retail banking, insurance, government, nonprofit, energy, retail, real estate, healthcare, and media. The right starting point depends on your client journey and operating workflow.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">How does InvestGlass support digital onboarding?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>InvestGlass digital onboarding uses personalised, logic-based forms to collect relevant information and request documents. Teams can configure the journey to guide prospects, route reviews and coordinate follow-up work.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">Can I connect CRM, onboarding and a client portal?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>InvestGlass brings product areas including CRM, digital onboarding, workflow automation, portfolio management and client portal experiences into a connected operating model. Your solution design should be scoped with an InvestGlass specialist around your selected workflows.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">Can we begin with one workflow?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>Yes. A practical starting point is a single high-value journey, such as enquiry capture, client onboarding, service requests or periodic review. Define the people, information, decisions and hand-offs involved, then expand based on adoption and operational priorities.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">What should I evaluate in an industry CRM platform?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>Evaluate the platform against your actual client journey, user roles, data model, document needs, approvals, automation opportunities, integrations and reporting requirements. Ask vendors to demonstrate the workflow using a realistic scenario rather than a generic product tour.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">Does InvestGlass offer CRM for banks?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>InvestGlass has dedicated pages for banking, corporate banking, private banking and retail banking. These pathways help banking teams explore relevant CRM, onboarding, portfolio and workflow capabilities with an InvestGlass specialist.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">Can InvestGlass support insurance client journeys?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>InvestGlass offers an insurance CRM solution pathway focused on organising customer information and supporting connected customer journeys. The final workflow design should reflect your organisation's products, decision processes and systems.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">How do I choose the right InvestGlass industry solution?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>Choose the pathway closest to your organisation's client lifecycle, then use a discovery conversation to map the first journey you want to improve. Bring examples of forms, documents, approval rules and reporting needs so the solution can be assessed against real work.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n          \n\n<li><a class=\\\"uk-accordion-title\\\" href=\\\"#\\\">How can I request an InvestGlass demonstration?<\/a>\n\n<div class=\\\"uk-accordion-content\\\">\n\n<p>You can request a conversation with InvestGlass through the contact page or begin with the free-start option. Explain your industry, the workflow you want to improve and the outcomes you need to evaluate.<\/p>\n\n<\/div>\n\n<\/li>\n\n\\n        <\/ul>\n\n\\n      <\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\\n\\n\n\n<section class=\\\"uk-section uk-section-xlarge uk-section-primary\\\">\\n  \n\n<div class=\\\"uk-container uk-container-large\\\">\\n    \n\n<div class=\\\"uk-grid-large uk-flex-middle\\\" uk-grid>\\n      \n\n<div class=\\\"uk-width-expand@m\\\">\\n        \n\n<p class=\\\"uk-text-meta\\\">Make your next workflow easier to run<\/p>\n\n\\n        \n\n<h2 class=\\\"uk-heading-small uk-margin-small-top\\\"><span class=\"ez-toc-section\" id=\"Build_an_industry_CRM_solution_around_the_journey_that_matters_most-2\"><\/span>Build an industry CRM solution around the journey that matters most<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\\n        \n\n<p class=\\\"uk-text-lead\\\">Tell us which industry you serve, what clients experience today and where teams lose time. We can start the conversation with a workflow that is specific to your organisation.<\/p>\n\n\\n      <\/div>\n\n\\n      \n\n<div class=\\\"uk-width-auto@m\\\">\\n        \n\n<div class=\\\"uk-flex uk-flex-wrap uk-grid-small\\\" uk-grid>\\n          \n\n<div><a class=\\\"uk-button uk-button-default uk-button-large\\\" href=\\\"https:\/\/www.investglass.com\/contact-our-sales-team\/\\\">Talk to an expert<\/a><\/div>\n\n\\n          \n\n<div><a class=\\\"uk-button uk-button-text\\\" href=\\\"https:\/\/www.investglass.com\/get-started-free\/\\\">Start for free<\/a><\/div>\n\n\\n        <\/div>\n\n\\n      <\/div>\n\n\\n    <\/div>\n\n\\n  <\/div>\n\n\\n<\/section>\n\n\"}}]}]}]}],\"version\":\"5.0.41\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Industry-specific CRM solutions Connect every client journey with CRM software built around your industry InvestGlass brings together digital onboarding, CRM, workflow automation, portfolio management and portal experiences, so your teams can design a connected journey for the people they serve. Discuss your industry workflow Explore industry solutions One connected operating model Design a clear path [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-35381","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>InvestGlass - Industry-Specific CRM Solutions | InvestGlass<\/title>\n<meta name=\"description\" content=\"Boost your digital transformation with InvestGlass #1 Swiss CRM Platform. Any industry, any size, every advantage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investglass.com\/zh\/\u5de5\u4e1a\/\" \/>\n<meta property=\"og:locale\" content=\"zh_CN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"InvestGlass - Industry-Specific CRM Solutions\" \/>\n<meta property=\"og:description\" content=\"Industry-specific CRM solutions Connect every client journey with CRM software built around your industry InvestGlass brings together digital onboarding,\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.investglass.com\/zh\/\u5de5\u4e1a\/\" \/>\n<meta property=\"og:site_name\" content=\"InvestGlass\" \/>\n<meta property=\"article:modified_time\" content=\"2026-08-22T14:42:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/09\/Alexandre-Gaillard-InvestGlass.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1746\" \/>\n\t<meta property=\"og:image:height\" content=\"1076\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@investglass\" \/>\n<meta name=\"twitter:label1\" content=\"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 \u5206\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"InvestGlass - \u884c\u4e1a\u4e13\u7528 CRM \u89e3\u51b3\u65b9\u6848 | InvestGlass","description":"InvestGlass #1 \u745e\u58eb\u5ba2\u6237\u5173\u7cfb\u7ba1\u7406\u5e73\u53f0\u52a9\u60a8\u5b9e\u73b0\u6570\u5b57\u5316\u8f6c\u578b\u3002\u4efb\u4f55\u884c\u4e1a\u3001\u4efb\u4f55\u89c4\u6a21\u3001\u4efb\u4f55\u4f18\u52bf\u3002.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.investglass.com\/zh\/\u5de5\u4e1a\/","og_locale":"zh_CN","og_type":"article","og_title":"InvestGlass - Industry-Specific CRM Solutions","og_description":"Industry-specific CRM solutions Connect every client journey with CRM software built around your industry InvestGlass brings together digital onboarding,","og_url":"https:\/\/www.investglass.com\/zh\/\u5de5\u4e1a\/","og_site_name":"InvestGlass","article_modified_time":"2026-08-22T14:42:42+00:00","og_image":[{"width":1746,"height":1076,"url":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/09\/Alexandre-Gaillard-InvestGlass.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@investglass","twitter_misc":{"\u9884\u8ba1\u9605\u8bfb\u65f6\u95f4":"6 \u5206"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.investglass.com\/industries\/#article","isPartOf":{"@id":"https:\/\/www.investglass.com\/industries\/"},"author":{"name":"InvestGlass","@id":"https:\/\/www.investglass.com\/#\/schema\/person\/4682ebae5d718a2ed1b77c9dab0a1f24"},"headline":"InvestGlass &#8211; 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