{"id":38048,"date":"2023-08-23T14:58:28","date_gmt":"2023-08-23T12:58:28","guid":{"rendered":"https:\/\/www.investglass.com\/?p=38048"},"modified":"2026-01-10T22:25:32","modified_gmt":"2026-01-10T21:25:32","slug":"bankalar-chatgpt-ve-roboti%cc%87k-surec-otomasyonu-rpa-i%cc%87le-neler-yapiyor","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/tr\/what-are-banks-doing-with-chatgpt-and-robotic-process-automation-rpa\/","title":{"rendered":"Bankalar ChatGPT ile Ne Yap\u0131yor?"},"content":{"rendered":"

Yapay zekan\u0131n (AI) bankac\u0131l\u0131k sekt\u00f6r\u00fcne entegrasyonu, m\u00fc\u015fteri hizmetlerini, risk y\u00f6netimini ve genel finansal operasyonlar\u0131 \u00f6nemli \u00f6l\u00e7\u00fcde d\u00f6n\u00fc\u015ft\u00fcrd\u00fc. Kayda de\u011fer bir \u00f6rnek\u00a0JPMorgan Chase<\/strong>, nerede bitti\u00a0200.000 \u00e7al\u0131\u015fan<\/strong>yapay zeka ara\u00e7lar\u0131n\u0131 aktif olarak kullan\u0131yor <\/a>Verimlili\u011fi ve m\u00fc\u015fteri etkile\u015fimlerini art\u0131rmak i\u00e7in.\u00a0\u00a0<\/p>\n\n\n\n

Ayn\u0131 \u015fekilde,\u00a0BBVA<\/strong>\u00a0kabul etti\u00a03,300 ChatGPT Kurumsal lisanslar\u0131<\/strong>, ile\u00a080% \u00e7al\u0131\u015fan say\u0131s\u0131<\/strong>\u00a0ChatGPT'nin kendilerine haftada iki saatten fazla zaman kazand\u0131rd\u0131\u011f\u0131n\u0131 ve \u00e7e\u015fitli departmanlarda verimlili\u011fi art\u0131rd\u0131\u011f\u0131n\u0131 bildiriyor. Bu geli\u015fmeler, yapay zekan\u0131n bankac\u0131l\u0131k sekt\u00f6r\u00fcnde devrim yaratma konusundaki \u00f6nemli rol\u00fcn\u00fcn alt\u0131n\u0131 \u00e7iziyor.<\/a> <\/p>\n\n\n\n

At\u00a0InvestGlass<\/strong>, Yapay zekan\u0131n benimsenmesi konusunda m\u00fc\u015fteriler aras\u0131nda farkl\u0131 davran\u0131\u015flar g\u00f6zlemledik. Bankalar ChatGPT'den a\u015fa\u011f\u0131dakiler i\u00e7in yararlanabilir\u00a0geli\u015fmi\u015f m\u00fc\u015fteri deste\u011fi<\/strong>, doland\u0131r\u0131c\u0131l\u0131k tespiti,\u00a0kredi\u0307 onay s\u00fcre\u00e7leri\u0307<\/strong>,\u00a0ki\u0307\u015fi\u0307selle\u015fti\u0307ri\u0307lmi\u0307\u015f servet y\u00f6neti\u0307mi\u0307<\/a>,\u00a0uygunluk izleme<\/strong>, ve\u00a0R\u0130SK Y\u00d6NET\u0130M\u0130<\/a>. Finans kurumlar\u0131, yapay zekay\u0131 stratejik olarak uygulayarak verimlili\u011fi art\u0131rabilir, maliyetleri d\u00fc\u015f\u00fcrebilir ve m\u00fc\u015fteri deneyimlerini geli\u015ftirebilir.<\/p>\n\n\n\n

Finans alan\u0131nda ChatGPT'nin gelece\u011fi nedir?<\/strong><\/p>\n\n\n\n

Makine \u00f6\u011frenimi ve do\u011fal dil i\u015flemenin g\u00fcc\u00fcnden yararlanan ChatGPT, m\u00fc\u015fteri deneyiminin yeniden tan\u0131mlanmas\u0131nda \u00e7ok \u00f6nemli bir rol oynam\u0131\u015ft\u0131r. Bu sadece kullan\u0131c\u0131 sorgular\u0131na insan benzeri yan\u0131tlar \u00fcretmek veya do\u011fru m\u00fc\u015fteri deste\u011fi sa\u011flamakla ilgili de\u011fildir. Bu, i\u015fletme y\u00f6neticilerinin CX'i (m\u00fc\u015fteri deneyimi) alg\u0131lama bi\u00e7iminde ve \u00fcst y\u00f6netimin m\u00fc\u015fteri deneyiminin rol\u00fcn\u00fc yeterince anlama bi\u00e7iminde devrim yaratmakla ilgilidir. di\u0307ji\u0307tal bankacilik<\/a> YAPAY ZEKA. Son kat\u0131l\u0131mc\u0131lar, Avro B\u00f6lgesi ortalamas\u0131n\u0131n yar\u0131s\u0131n\u0131 a\u015fan yapay zeka kullan\u0131m\u0131n\u0131 bildirerek h\u0131zl\u0131 bir benimsemeye i\u015faret ediyor.<\/p>\n\n\n\n

\u00dcretti\u011fimiz ilk test a\u00e7\u0131k AI sohbet GPT ile yap\u0131ld\u0131. Elbette burada, veriler ABD merkezli sunuculara gidece\u011fi i\u00e7in potansiyel risklerimiz var. Bu nedenle bir\u00e7ok m\u00fc\u015fterimiz ChatGPT'yi CRM sistemi i\u00e7inde kullanmak konusunda isteksizdi veya PMS<\/a>. \u015eu anda \u00e7\u00f6z\u00fcm\u00fc kendi tesislerimiz i\u00e7ine ekledi\u011fimiz i\u00e7in yapay zeka<\/a> g\u00fcvenle kullan\u0131labilir. Finansal kurumlar<\/a> LLM'yi do\u011frudan kendi sunucular\u0131nda bar\u0131nd\u0131rmaktan memnuniyet duyacakt\u0131r.<\/p>\n\n\n\n

\"InvestGlass
InvestGlass portf\u00f6y y\u00f6netim sistemi i\u00e7inde ChatGPT<\/figcaption><\/figure>\n\n\n\n

Bankalar m\u00fc\u015fteri verilerini nas\u0131l koruyabilir?<\/strong><\/p>\n\n\n\n

Risk y\u00f6netimi konusunda her zaman tetikte olan finans kurulu\u015flar\u0131, \u00f6zellikle kara para aklamayla m\u00fccadele<\/a>, doland\u0131r\u0131c\u0131l\u0131k tespiti ve potansiyel risk fakt\u00f6rlerinin belirlenmesi, kullan\u0131c\u0131 i\u015flemlerini izlemek, verileri analiz etmek ve hatta potansiyel uyum ihlallerini belirlemek i\u00e7in ChatGPT ve temel teknolojisinden yararlan\u0131n. Dahas\u0131, ChatGPT gibi sanal asistanlar\u0131n kullan\u0131m\u0131yla bankalar, daha az tatmin edici olmayan m\u00fc\u015fteri kar\u015f\u0131la\u015fmas\u0131 sa\u011flayarak ve do\u011fru ve yetkin cevaplar vererek maliyetli para cezalar\u0131ndan ka\u00e7\u0131n\u0131rlar. Mesele sadece g\u00fcvenlik sa\u011flamak de\u011fil; mesele i\u015fleri kolayla\u015ft\u0131rmak operasyonlar ve potansiyel risklerin y\u00f6netilmesi<\/a>. \u00dcretken dil ara\u00e7lar\u0131ndan yararlanmak i\u00e7in, ilk olarak InvestGlass sabit kodlu kurallarla veya yumu\u015fak kodsuz kurallarla amac\u0131 \u00e7al\u0131\u015ft\u0131r\u0131yoruz bankalar\u0131n otomasyon arac\u0131<\/a> kendilerini \u00f6zelle\u015ftirebilirler. Nihayetinde, yaln\u0131zca yerel sunucu m\u00fc\u015fterilerinin verilerini bar\u0131nd\u0131r\u0131r.<\/p>\n\n\n

\n
\"InvestGlass'ta
InvestGlass'ta Risk \u0130zleme<\/figcaption><\/figure>\n<\/div>\n\n\n

ChatGPT bankac\u0131l\u0131k karl\u0131l\u0131\u011f\u0131n\u0131 nas\u0131l etkileyecek?<\/strong><\/p>\n\n\n\n

Sanal asistanlar, daha geni\u015f bankac\u0131l\u0131k yapay zeka sahnesinin bir y\u00f6n\u00fc olarak, bankac\u0131l\u0131k i\u015flemlerinin daha verimli \u00e7al\u0131\u015fmas\u0131n\u0131 sa\u011flar. Hesap bakiyesi sorgulamalar\u0131, i\u015flem ge\u00e7mi\u015fi kontrolleri ve hatta finansal haber g\u00fcncellemeleri gibi rutin g\u00f6revler h\u0131zla yerine getirilerek m\u00fc\u015fteri hizmetleri temsilcilerinin daha karma\u015f\u0131k g\u00f6revlere odaklanmas\u0131 sa\u011flan\u0131r. Bu, yaln\u0131zca b\u00fcy\u00fck m\u00fc\u015fteri destek ekiplerini s\u00fcrd\u00fcrmek i\u00e7in genel maliyetleri azaltmakla kalmaz, ayn\u0131 zamanda daha ki\u015fiselle\u015ftirilmi\u015f m\u00fc\u015fteri hizmetlerine olanak tan\u0131yarak kullan\u0131c\u0131lar\u0131n finansal sa\u011fl\u0131\u011f\u0131n\u0131n iyile\u015ftirilmesine yol a\u00e7ar.<\/p>\n\n\n\n

Biz \u015funa inan\u0131yoruz banka i\u015flemlerinin izlenmesi<\/a> hala sabit kodlu otomasyon olacakt\u0131r. Ancak, kullan\u0131c\u0131 i\u015flemlerinin ve potansiyel risklerin izlenmesi bir makine \u00f6\u011frenimi algoritmas\u0131 ile geli\u015ftirilebilir.<\/p>\n\n\n\n

Nas\u0131l oluyor da robotik s\u00fcre\u00e7 otomasyonu<\/a> finans sekt\u00f6r\u00fcn\u00fc etkiler mi?<\/strong><\/p>\n\n\n\n

Raporlara g\u00f6re, bankac\u0131l\u0131k sekt\u00f6r\u00fcnde RPA'n\u0131n 2025 y\u0131l\u0131na kadar $1,12 milyara ula\u015fmas\u0131 bekleniyor. Ayr\u0131ca bankac\u0131l\u0131k sekt\u00f6r\u00fc, RPA ile birlikte yapay zeka teknolojisinden yararlanarak karma\u015f\u0131k s\u00fcre\u00e7lerde otomasyon uygulayabilir. karar verme bankacilik s\u00fcreci\u0307<\/a> doland\u0131r\u0131c\u0131l\u0131k tespiti ve kara para aklaman\u0131n \u00f6nlenmesi gibi.<\/p>\n\n\n\n

Bankac\u0131l\u0131k Kurumlar\u0131nda M\u00fc\u015fteri Hizmetlerinin Geli\u015ftirilmesi<\/strong><\/p>\n\n\n\n

Finans kurumlar\u0131 her g\u00fcn hesap \u00f6zelliklerinden ba\u015fvuru durumlar\u0131na ve bakiye sorgulamalar\u0131na kadar pek \u00e7ok sorguyu y\u00f6netmektedir. Bu nedenle bankalar i\u00e7in zorluk<\/a> bu sorgular\u0131n en az gecikmeyle ele al\u0131nmas\u0131nda yatmaktad\u0131r. Bir Deloitte ara\u015ft\u0131rmas\u0131 bu zorlu\u011fa \u0131\u015f\u0131k tutuyor: \u00f6nceki 12 ay i\u00e7inde \u00fcr\u00fcnle ilgili sorular i\u00e7in sohbet robotlar\u0131n\u0131 kullanan m\u00fc\u015fterilerin 80%'sinden fazlas\u0131 bunlar\u0131 tekrar kullanmak istemedi\u011fini ifade etti. Ayr\u0131ca, 46% fiziksel \u015fube etkile\u015fimlerini tercih etti\u011fini dile getirmi\u015ftir. Robotik S\u00fcre\u00e7 Otomasyonu (RPA), ger\u00e7ek zamanl\u0131 yan\u0131tlar sunmak i\u00e7in standartla\u015ft\u0131r\u0131lm\u0131\u015f s\u00fcre\u00e7leri otomatikle\u015ftirerek ve b\u00f6ylece yan\u0131t s\u00fcresini \u00f6nemli \u00f6l\u00e7\u00fcde azaltarak bu konuda devrim yaratma potansiyeline sahiptir. Bu sadece sorgu \u00e7\u00f6z\u00fcm\u00fcn\u00fc h\u0131zland\u0131rmakla kalmaz, ayn\u0131 zamanda insan kaynaklar\u0131n\u0131 daha acil g\u00f6revler i\u00e7in serbest b\u0131rak\u0131r. Yapay zeka ile desteklenen RPA, muhakeme gerektiren sorgular\u0131n \u00fcstesinden gelmekte ustad\u0131r. Do\u011fal Dil \u0130\u015fleme ile Chatbot Otomasyonu, botlar\u0131n m\u00fc\u015fteri konu\u015fmalar\u0131n\u0131 anlamas\u0131n\u0131 ve insan benzeri bir \u015fekilde yan\u0131t vermesini sa\u011flar.<\/p>\n\n\n\n

Bankac\u0131l\u0131kta Mevzuata Uyum<\/strong><\/p>\n\n\n\n

Bankac\u0131l\u0131\u011f\u0131n ekonomik \u00e7er\u00e7eve i\u00e7indeki \u00f6nemli rol\u00fc, \u00e7ok \u00e7e\u015fitli uyumluluk y\u00fck\u00fcml\u00fcl\u00fcklerine titizlikle uyulmas\u0131n\u0131 gerektirmektedir. 2016'da yap\u0131lan bir Accenture anketi, kat\u0131l\u0131mc\u0131lar\u0131n 73% gibi \u00f6nemli bir k\u0131sm\u0131n\u0131n RPA'y\u0131 uyumluluk alan\u0131nda d\u00f6n\u00fc\u015ft\u00fcr\u00fcc\u00fc bir ara\u00e7 olarak alg\u0131lad\u0131\u011f\u0131n\u0131 g\u00f6stermi\u015ftir. Yorulmadan \u00e7al\u0131\u015fan RPA \u00fcretkenli\u011fi art\u0131r\u0131r<\/a> kusursuz hassasiyet sa\u011flarken, uyumluluk s\u00fcrecinin kalitesini de iyile\u015ftirir.<\/p>\n\n\n\n

Bor\u00e7 Hesaplar\u0131 ve Operasyonel Verimlilik<\/strong><\/p>\n\n\n\n

Bankac\u0131l\u0131ktaki \u00f6denecek hesaplar alan\u0131, tekrarlanabilirli\u011fi ile karakterize edilir. Sat\u0131c\u0131 bilgilerinin \u00e7\u0131kar\u0131lmas\u0131n\u0131, do\u011frulanmas\u0131n\u0131 ve daha sonra i\u015flenmesini zorunlu k\u0131lar. Robotik S\u00fcre\u00e7 Otomasyonu<\/a>, Optik Karakter Tan\u0131ma (OCR) teknolojileri ile desteklenen bu sistem, bunu kolayla\u015ft\u0131r\u0131r. OCR, sat\u0131c\u0131 bilgilerini dijital veya fiziksel formlardan ay\u0131rt eder ve bu verileri do\u011frulamadan sonra \u00f6demeleri i\u015fleyen RPA sistemine sa\u011flar. Tutars\u0131zl\u0131k durumunda, RPA sistemi ilgili y\u00f6neticileri uyar\u0131r.<\/p>\n\n\n

\n
\"InvestGlass
InvestGlass Formlar\u0131 ile Kredi Olu\u015fturma<\/figcaption><\/figure>\n<\/div>\n\n\n

Kolayla\u015ft\u0131r\u0131lm\u0131\u015f Kredi Kart\u0131 ve Mortgage Kredisi<\/a> \u0130\u015fleme<\/strong><\/p>\n\n\n\n

Ge\u00e7mi\u015fte, kredi kart\u0131 ba\u015fvuru i\u015flemlerinin sonu\u00e7land\u0131r\u0131lmas\u0131 haftalar s\u00fcren zorlu bir \u00e7abayd\u0131. Bu uzun zaman dilimi hem m\u00fc\u015fteri memnuniyeti hem de banka harcamalar\u0131 i\u00e7in zararl\u0131yd\u0131. Ancak RPA'n\u0131n devreye girmesi bu s\u00fcreyi sadece saatlere indirdi. RPA, birden fazla sistemle e\u015fzamanl\u0131 \u00e7apraz referanslama yaparak gerekli belgeleri do\u011fruluyor, ge\u00e7mi\u015f ve kredi kontrolleri yap\u0131yor ve belirlenen kriterlere g\u00f6re karar veriyor. Benzer \u015fekilde, ABD'de ipotek kredisi i\u015flemleri, birden fazla kontrol noktas\u0131ndan ge\u00e7erek ortalama 50 ila 53 g\u00fcn aras\u0131nda s\u00fcrmektedir. RPA ile bu s\u00fcrecin s\u00fcresi \u00f6nemli \u00f6l\u00e7\u00fcde k\u0131salt\u0131labilir ve olas\u0131 darbo\u011fazlar en aza indirilebilir.<\/p>\n\n\n\n

Risk Y\u00f6netimi ve Suistimal Tespiti<\/strong><\/p>\n\n\n\n

\u0130\u00e7inde bulundu\u011fumuz dijital \u00e7a\u011fda bankalar, her yerde mevcut olan doland\u0131r\u0131c\u0131l\u0131k faaliyetleri tehdidiyle bo\u011fu\u015fuyor. Potansiyel suistimalleri tespit etmek i\u00e7in her i\u015flemi izlemek zorlu bir m\u00fccadeledir. RPA, ger\u00e7ek zamanl\u0131 g\u00f6zetimi ile anormal i\u015flem modellerini tan\u0131mlar ve i\u015faretler, hatta baz\u0131 durumlarda \u00f6nleyici tedbirler uygulayarak doland\u0131r\u0131c\u0131l\u0131k faaliyetlerini engeller.<\/p>\n\n\n\n

KYC S\u00fcreci ve Genel Muhasebe Y\u00f6netiminin Kolayla\u015ft\u0131r\u0131lmas\u0131<\/strong><\/p>\n\n\n\n

Bu M\u00fc\u015fterinizi Tan\u0131y\u0131n (KYC)<\/a> prosed\u00fcr\u00fc bankalar i\u00e7in pazarl\u0131k konusu de\u011fildir ve genellikle m\u00fc\u015fteri incelemesi i\u00e7in \u00f6nemli bir i\u015fg\u00fcc\u00fc istihdam eder. Manuel s\u00fcre\u00e7lerin b\u00fcy\u00fckl\u00fc\u011f\u00fc g\u00f6z \u00f6n\u00fcne al\u0131nd\u0131\u011f\u0131nda, bir\u00e7ok banka verimli ve do\u011fru KYC prosed\u00fcrleri i\u00e7in RPA'ya y\u00f6nelmi\u015ftir. Benzer \u015fekilde bankalar, farkl\u0131 eski sistemlere dayand\u0131\u011f\u0131 i\u00e7in potansiyel hatalarla dolu bir g\u00f6rev olan titiz bir genel muhasebe defteri tutmal\u0131d\u0131r. Teknolojiden ba\u011f\u0131ms\u0131z olan RPA, \u00e7e\u015fitli sistemlerden gelen verileri birle\u015ftirerek do\u011frulu\u011fu sa\u011flar.<\/p>\n\n\n\n

RPA ile Rapor Olu\u015fturma, Hesap Y\u00f6netimi ve Underwriting'de Devrim<\/strong><\/p>\n\n\n\n

RPA'n\u0131n \u00e7ok y\u00f6nl\u00fcl\u00fc\u011f\u00fc, hatas\u0131z ve h\u0131zl\u0131 belge olu\u015fturmay\u0131 kolayla\u015ft\u0131ran otomatik rapor olu\u015fturmaya kadar uzan\u0131r. Hesap y\u00f6netimi a\u00e7\u0131s\u0131ndan, \u00f6zellikle kapatma gerektiren senaryolarda, RPA hesaplar\u0131 verimli bir \u015fekilde izler, bildirimleri otomatikle\u015ftirir ve hatta belirli ko\u015fullar alt\u0131nda kapatmalar\u0131 kolayla\u015ft\u0131r\u0131r. Finansal i\u015flem risklerini de\u011ferlendirmeye y\u00f6nelik karma\u015f\u0131k bir prosed\u00fcr olan underwriting, RPA ile \u00f6nemli \u00f6l\u00e7\u00fcde optimize edilmi\u015f, manuel hatalar ve \u00f6nyarg\u0131lar azalt\u0131lm\u0131\u015f ve veriye dayal\u0131 kararlar al\u0131nmas\u0131na olanak sa\u011flanm\u0131\u015ft\u0131r.<\/p>\n\n\n\n

Nakit Tahsilat\u0131, Mevduat ve Hesap A\u00e7ma \u0130\u015flemlerinin Optimize Edilmesi<\/strong><\/p>\n\n\n\n

Nakit toplama ve yat\u0131rma i\u015flemleri zorluklarla doludur. RPA, kay\u0131tlar\u0131 merkezile\u015ftirerek ve i\u015flem g\u00fcvenli\u011fini art\u0131rarak benzeri g\u00f6r\u00fclmemi\u015f bir verimlilik sa\u011flar. Geleneksel olarak uzun bir prosed\u00fcr olan hesap olu\u015fturma s\u00fcreci, RPA ile h\u0131zland\u0131r\u0131larak daha h\u0131zl\u0131 kredi s\u00fcre\u00e7leri ve d\u00fczenleyici \u015fartlara ba\u011fl\u0131l\u0131k sa\u011flan\u0131r.<\/p>\n\n\n\n

Sonu\u00e7 olarak, RPA'n\u0131n bankac\u0131l\u0131\u011fa entegrasyonu, kapsaml\u0131 insan kaynaklar\u0131na olan ihtiyac\u0131 azalt\u0131rken operasyonlar\u0131 art\u0131rma potansiyelini ortaya koymaktad\u0131r. PricewaterhouseCoopers taraf\u0131ndan finans sekt\u00f6r\u00fcnde yap\u0131lan bir anket bu evrimin alt\u0131n\u0131 \u00e7izmi\u015ftir: Kat\u0131l\u0131mc\u0131lar\u0131n 30%'si RPA'y\u0131 a\u015famal\u0131 olarak benimsiyor ve bir\u00e7o\u011fu kurumsal \u00e7apta benimsemeye do\u011fru ilerliyor.<\/p>\n\n\n\n

Bankalar ki\u015fiselle\u015ftirilmi\u015f finansal tavsiyeler ve m\u00fc\u015fteri sorgulamalar\u0131 sa\u011flamak i\u00e7in InvestGlass'\u0131 nas\u0131l kullan\u0131yor?<\/strong><\/p>\n\n\n\n

InvestGlass, ChatGPT ile birlikte bankalar\u0131n ki\u015fiselle\u015ftirilmi\u015f finansal tavsiyeler sunmas\u0131 i\u00e7in g\u00fc\u00e7l\u00fc bir kombinasyondur. Yapay zeka ara\u00e7lar\u0131 m\u00fc\u015fteri verilerini analiz ederek gelecekteki m\u00fc\u015fteri davran\u0131\u015flar\u0131, finansal hedefler hakk\u0131nda i\u00e7g\u00f6r\u00fc sa\u011flar ve hatta ki\u015fiselle\u015ftirilmi\u015f finansal \u00fcr\u00fcnlerin geli\u015ftirilmesine yard\u0131mc\u0131 olur. Bankalar, \u00fcretici dil ara\u00e7lar\u0131ndan yararlanarak yaln\u0131zca ki\u015fiselle\u015ftirilmi\u015f finansal tavsiyeler sunmak i\u00e7in donan\u0131ml\u0131 olmakla kalmaz, ayn\u0131 zamanda m\u00fc\u015fterilerinin daha bilin\u00e7li finansal kararlar almas\u0131n\u0131 sa\u011flayarak \u00f6zelle\u015ftirilmi\u015f finansal tavsiyeler de sunabilir.<\/p>\n\n\n\n

Bu sistem sayesinde art\u0131k iste\u011fe ba\u011fl\u0131 portf\u00f6y y\u00f6netimi isteyen m\u00fc\u015fterilerimize dan\u0131\u015fmanl\u0131k hizmeti sunabiliyoruz. InvestGlass SA gibi bir ara\u00e7 olmadan m\u00fc\u015fteri verilerini analiz etmek zor olaca\u011f\u0131ndan bu durum y\u0131llard\u0131r uyumsuzdu. InvestGlass t\u00fcm verileri harmanl\u0131yor CRM<\/a> + PMS<\/a> Daha \u00f6nce hi\u00e7 olmad\u0131\u011f\u0131 kadar ki\u015fiselle\u015ftirilmi\u015f finansal tavsiyeler sunmak i\u00e7in + KYC + Yat\u0131r\u0131m.<\/p>\n\n\n\n


InvestGlass ve ChatGPT ile Otomasyon Devrimi<\/strong><\/p>\n\n\n\n

InvestGlass, geli\u015fmi\u015f otomasyon yetenekleriyle bankac\u0131l\u0131k sekt\u00f6r\u00fcnde \u00e7ok y\u00f6nl\u00fc bir devrim yarat\u0131yor. \u00dcretken dil ara\u00e7lar\u0131ndan yararlanarak, bankalar\u0131n benzersiz bir verimlilikle ki\u015fiselle\u015ftirilmi\u015f m\u00fc\u015fteri hizmetleri sunmas\u0131n\u0131 sa\u011fl\u0131yor. Yaln\u0131zca insan m\u00fc\u015fteri hizmetleri temsilcilerine g\u00fcvenmek yerine, InvestGlass taraf\u0131ndan kolayla\u015ft\u0131r\u0131lan otomatik m\u00fc\u015fteri hizmetleri, bankac\u0131l\u0131k kullan\u0131c\u0131lar\u0131n\u0131n sahip olabilece\u011fi hesap sorular\u0131n\u0131 h\u0131zl\u0131 ve do\u011fru bir \u015fekilde ele al\u0131r. Bu, basit hesap bakiyelerinden daha karma\u015f\u0131k yat\u0131r\u0131m tavsiyelerine kadar uzan\u0131r ve b\u00f6ylece genel m\u00fc\u015fteri deneyimini geli\u015ftirir.<\/p>\n\n\n\n

\"Otomasyon2\"
InvestGlass'ta Otomasyon<\/figcaption><\/figure>\n\n\n\n

Yapay zeka, bankalara yard\u0131mc\u0131 olmak veya m\u00fc\u015fteri hizmetleri ve deste\u011fini tahmin etmek i\u00e7in kullan\u0131labilir. \u201cS\u0131rada kim var... Yat\u0131r\u0131m fikirleri nas\u0131l ifade edilir...<\/p>\n\n\n\n

Ayr\u0131ca, InvestGlass bankalara birden fazla boyutta yard\u0131mc\u0131 olur. Yaln\u0131zca bireysel kullan\u0131c\u0131 ihtiya\u00e7lar\u0131na g\u00f6re uyarlanm\u0131\u015f ki\u015fiselle\u015ftirilmi\u015f finansal \u00fcr\u00fcnlerin geli\u015ftirilmesine yard\u0131mc\u0131 olmakla kalmaz, ayn\u0131 zamanda potansiyel uyum ihlallerinin belirlenmesinde de \u00f6nemli bir rol oynar. K\u00fcresel finans\u0131n giderek artan karma\u015f\u0131kl\u0131\u011f\u0131yla birlikte, risk y\u00f6netimi yapay zekas\u0131 arac\u0131l\u0131\u011f\u0131yla banka i\u015flemlerini izleme, potansiyel doland\u0131r\u0131c\u0131l\u0131\u011f\u0131 belirleme ve d\u00fczenlemelere uyumu sa\u011flama becerisi hayati \u00f6nem ta\u015f\u0131yor. Bu durum, \u00fcst y\u00f6netimin mevzuat karma\u015fas\u0131 labirentini yeterince anlamaya ve bu labirentte gezinmeye \u00e7al\u0131\u015ft\u0131\u011f\u0131 i\u00e7in \u00f6zellikle \u00f6nemlidir.<\/p>\n\n\n

\n
\"Bankalara
Bankalara ve dan\u0131\u015fmanlara yard\u0131mc\u0131 olmak i\u00e7in InvestGlass ile ChatGPT entegrasyonu<\/figcaption><\/figure>\n<\/div>\n\n\n

InvestGlass'\u0131n otomasyonunu entegre ederek, finansal dan\u0131\u015fmanlar s\u0131radan g\u00f6revler yerine ki\u015fiselle\u015ftirilmi\u015f varl\u0131k y\u00f6netimi hizmetleri sunmak gibi rollerinin daha incelikli y\u00f6nlerine odaklanabilirler. Teknoloji ve insan dokunu\u015funun bu kusursuz birle\u015fimi, yaln\u0131zca verimli m\u00fc\u015fteri hizmeti sa\u011flamakla kalmaz, ayn\u0131 zamanda m\u00fc\u015fteri sorular\u0131n\u0131 hassasiyetle ele alarak ve g\u00fcveni te\u015fvik ederek kullan\u0131c\u0131lar\u0131n finansal sa\u011fl\u0131\u011f\u0131n\u0131 iyile\u015ftirmeye \u00e7al\u0131\u015f\u0131r.<\/p>\n\n\n\n

Sonu\u00e7 olarak m\u00fc\u015fteri verileri ile ba\u015flayacak<\/h2>\n\n\n\n

K\u00fcresel finans sekt\u00f6r\u00fcn\u00fcn s\u00fcrekli geli\u015fen ortam\u0131nda, ChatGPT gibi geli\u015fmi\u015f teknolojilerin entegrasyonu sadece bir l\u00fcks de\u011fil, ayn\u0131 zamanda bir gereklilik haline geliyor. Bankalar ve finans kurumlar\u0131 m\u00fc\u015fteri deneyimini geli\u015ftirmek, operasyonlar\u0131 kolayla\u015ft\u0131rmak ve risk y\u00f6netimini g\u00fc\u00e7lendirmek i\u00e7in \u00e7abalarken, ChatGPT gibi yapay zeka ara\u00e7lar\u0131ndan yararlanmak \u00e7ok \u00f6nemlidir. InvestGlass gibi platformlarla birle\u015fti\u011finde, bankalar art\u0131k sadece verimli de\u011fil, ayn\u0131 zamanda son derece ki\u015fiselle\u015ftirilmi\u015f hizmetler sunmak i\u00e7in benzersiz bir yetene\u011fe sahip.<\/p>\n\n\n\n

InvestGlass olarak k\u00fcresel bankac\u0131l\u0131k alan\u0131n\u0131n yeni hizmetler, daha iyi finansal g\u00f6revler ve geli\u015fmi\u015f gelecekteki bankac\u0131l\u0131k kullan\u0131c\u0131 deneyimi ile geni\u015fleyece\u011fine inan\u0131yoruz. K\u00fc\u00e7\u00fck \u00f6l\u00e7ekli bankalar\u0131n insan benzeri yan\u0131tlar ve potansiyel risk fakt\u00f6rlerinin azalt\u0131lmas\u0131yla sa\u011flayaca\u011f\u0131 pek \u00e7ok finansal hizmet.<\/p>\n\n\n\n

Bu yeni bir d\u00f6nemin \u015fafa\u011f\u0131. bankac\u0131l\u0131kta \u00e7a\u011f<\/a>, Yapay zeka odakl\u0131 \u00e7\u00f6z\u00fcmlerin m\u00fc\u015fteri etkile\u015fimlerini, finansal tavsiyeleri ve bankac\u0131l\u0131k operasyonlar\u0131n\u0131n \u00f6z\u00fcn\u00fc yeniden tan\u0131mlad\u0131\u011f\u0131 bir gelecek. Gelece\u011fe bakt\u0131\u011f\u0131m\u0131zda, bu t\u00fcr yenilikleri benimsemek \u015f\u00fcphesiz ba\u015far\u0131l\u0131, modern ve ileri g\u00f6r\u00fc\u015fl\u00fc bir finans kurumunun temel ta\u015f\u0131 olacakt\u0131r.<\/p>","protected":false},"excerpt":{"rendered":"

The integration of artificial intelligence (AI) into the banking industry has significantly transformed customer service, risk management, and overall financial operations.\u00a0A notable example is\u00a0JPMorgan Chase, where over\u00a0200,000 employeesare actively utilizing AI tools to enhance productivity and customer interactions.\u00a0\u00a0 Similarly,\u00a0BBVA\u00a0has adopted\u00a03,300 ChatGPT Enterprise licenses, with\u00a080% of employees\u00a0reporting that ChatGPT saves them more than two hours weekly, […]<\/p>\n","protected":false},"author":1,"featured_media":38049,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[515],"class_list":["post-38048","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-banks-and-chatgpt"],"yoast_head":"\nWhat Are Banks Doing with ChatGPT? | InvestGlass<\/title>\n<meta name=\"description\" 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