{"id":31254,"date":"2022-02-03T06:26:32","date_gmt":"2022-02-03T05:26:32","guid":{"rendered":"https:\/\/www.investglass.com\/?p=31254"},"modified":"2026-04-24T10:10:14","modified_gmt":"2026-04-24T08:10:14","slug":"musteri-destegi-icin-canli-sohbet-nasil-uygulanir","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/tr\/how-to-implement-live-chat-for-customer-support\/","title":{"rendered":"M\u00fc\u015fteri deste\u011fi i\u00e7in canl\u0131 sohbet nas\u0131l uygulan\u0131r?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">M\u00fc\u015fterinizin zaman\u0131 para oldu\u011fu i\u00e7in... M\u00fc\u015fterinizin zaman\u0131 alt\u0131nd\u0131r demeliyim, \u0130svi\u00e7re'de bar\u0131nd\u0131r\u0131lan inan\u0131lmaz yeni bir \u00f6zellik olan InvestGlass Canl\u0131 M\u00fc\u015fteri Sohbetini hayata ge\u00e7irdik.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Evet, InvestGlass T\u00fcrkiye'deki tek<a href=\"https:\/\/www.investglass.com\/tr\/swiss-hosted-crm-neden-investglass-egemen-terci%cc%87h\/\"> \u0130svi\u00e7re'de bar\u0131nd\u0131r\u0131lan cha<\/a>t. Sunucular\u0131m\u0131z \u0130svi\u00e7re'nin Cenevre ve Vaud Kantonunda yer almaktad\u0131r. Bu e\u015fsiz bir \u00f6zelliktir. Canl\u0131 sohbet, m\u00fc\u015fterilerinizle ileti\u015fim kurman\u0131n en dinamik yoludur. Canl\u0131 sohbet etkile\u015fimleri InvestGlass m\u00fc\u015fteri portal\u0131nda kesinlikle kodlama olmadan a\u00e7\u0131labilir. Canl\u0131 sohbet \u00e7\u00f6z\u00fcm\u00fc, y\u00fcksek kaliteli anlar, unutulmaz deneyimler ve daha uzun s\u00fcreli i\u015f ili\u015fkileri kurman\u0131za yard\u0131mc\u0131 olacakt\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteriler canl\u0131 sohbeti sever. Asl\u0131nda, m\u00fc\u015fteri memnuniyeti derecelendirmeleri canl\u0131 sohbet i\u00e7in ortalama 90% <a href=\"https:\/\/www.investglass.com\/tr\/geri-odeme-musterilerini-desteklemek-icin-musteri-hizmetleri-e-posta-sablonlari\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"751\">m\u00fc\u015fteri deste\u011fi<\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/investglass-live-customer-chat-2-1024x606.png\" alt=\"\" class=\"wp-image-31269\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/investglass-live-customer-chat-2-1024x606.png 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/investglass-live-customer-chat-2-300x177.png 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/investglass-live-customer-chat-2-768x454.png 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/investglass-live-customer-chat-2-1536x908.png 1536w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/investglass-live-customer-chat-2.png 1806w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-is-live-customer-chat\"><strong>Canl\u0131 m\u00fc\u015fteri sohbeti nedir?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Canl\u0131 m\u00fc\u015fteri sohbeti, bir m\u00fc\u015fteri taraf\u0131ndan ba\u015flat\u0131lan ve bir temsilci taraf\u0131ndan ger\u00e7ek zamanl\u0131 olarak yan\u0131tlanan bir sohbet oturumudur. Bu t\u00fcr bir sohbet, m\u00fc\u015fterilerin evlerinin rahatl\u0131\u011f\u0131nda veya hareket halindeyken, ellerine telefon almak zorunda kalmadan i\u015fletmelerle ileti\u015fim kurmalar\u0131na olanak tan\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Canl\u0131 sohbette \u015fikayetleri, \u00fcr\u00fcnle ilgili sorular\u0131, teslimat\u0131 ve \u00e7ok daha fazlas\u0131n\u0131 yan\u0131tlayabilirsiniz. Canl\u0131 sohbetlerin en g\u00fczel yan\u0131, m\u00fc\u015fteriler ve i\u015fletmeler aras\u0131nda ki\u015fisel bir ba\u011flant\u0131 sa\u011flamas\u0131d\u0131r. Bu t\u00fcr bir ileti\u015fim, sat\u0131\u015flar\u0131n yan\u0131 s\u0131ra m\u00fc\u015fteri memnuniyet oranlar\u0131n\u0131 da art\u0131rmaya yard\u0131mc\u0131 olabilir. Canl\u0131 sohbet, temel performans g\u00f6stergelerine ba\u011flanmal\u0131d\u0131r. Anahtar <a href=\"https:\/\/www.investglass.com\/tr\/2022de-satis-ekibinizi-nasil-buyutebilirsiniz\/\">performans g\u00f6stergeleri (KPI)<\/a> canl\u0131 sohbetinizin ba\u015far\u0131s\u0131n\u0131 \u00f6l\u00e7mek i\u00e7in izledi\u011finiz fakt\u00f6rlerdir. KPI, temsilci performans\u0131 ile m\u00fc\u015fteri aras\u0131nda sofistike bir kar\u0131\u015f\u0131md\u0131r. anl\u0131k memnuniyet duygusu ve davran\u0131\u015f\u0131 m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7er.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Canl\u0131 sohbetler i\u00e7in baz\u0131 temel performans g\u00f6stergeleri \u015funlard\u0131r:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- Yeni bir sohbet g\u00f6r\u00fc\u015fmesi i\u00e7in ortalama yan\u0131t s\u00fcresi<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- Web sohbetinde ilk temas \u00e7\u00f6z\u00fcm oran\u0131<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- Destek ekibinden m\u00fc\u015fteri memnuniyeti de\u011ferlendirmesi<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- \u0130leti\u015fim sayfas\u0131ndan, fiyatland\u0131rma sayfas\u0131ndan ve m\u00fc\u015fteri portal\u0131ndan sat\u0131\u015f d\u00f6n\u00fc\u015f\u00fcm oran\u0131<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ayr\u0131ca a\u015fa\u011f\u0131daki KPI'dan da bahsedebilirsiniz <a href=\"https:\/\/www.investglass.com\/tr\/bankacilik-sektorunde-crm-nasil-uygulaniyor\/\">bankac\u0131l\u0131k sekt\u00f6r\u00fc<\/a><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Canl\u0131 sohbet etkile\u015fimi veya \u00e7\u00f6z\u00fcm\u00fc sonras\u0131nda m\u00fc\u015fteri memnuniyetini \u00f6l\u00e7mek i\u00e7in M\u00fc\u015fteri Memnuniyeti Puan\u0131 (CSAT) ve Net Tavsiye Skoru (NPS)<\/li><li>Canl\u0131 sohbet yerle\u015ftirme ve etkile\u015fim Temsilcilerinin etkinli\u011fini \u00f6l\u00e7mek i\u00e7in Sohbet Terk Etme Oran\u0131.<\/li><li>Canl\u0131 sohbet destek s\u00fcrelerini end\u00fcstri standartlar\u0131na g\u00f6re \u00f6l\u00e7mek i\u00e7in Ortalama Bekleme S\u00fcresi ve Ortalama Yan\u0131t S\u00fcresi<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130yi bir yan\u0131t m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede verilmelidir. H\u0131z, m\u00fc\u015fteri memnuniyetini 80% oran\u0131nda art\u0131racakt\u0131r.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"819\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-1024x819.jpg\" alt=\"g\u00fcnd\u00fcz vakti kahverengi ah\u015fap r\u0131ht\u0131m\u0131n yan\u0131nda su \u00fczerinde kahverengi ve beyaz tekne\" class=\"wp-image-31258\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-1024x819.jpg 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-300x240.jpg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-768x614.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-1080x864.jpg 1080w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-1280x1024.jpg 1280w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-980x784.jpg 980w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass-480x384.jpg 480w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/switzerland-investglass.jpg 1500w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">K\u0131sa bir s\u00fcre \u00f6nce \u0130svi\u00e7re Sunucusunda bar\u0131nd\u0131r\u0131lan InvestGlass Canl\u0131 M\u00fc\u015fteri Sohbeti adl\u0131 benzersiz \u0130svi\u00e7re'de bar\u0131nd\u0131r\u0131lan sohbet arac\u0131m\u0131z\u0131 kullan\u0131ma sunduk. InvestGlass Canl\u0131 M\u00fc\u015fteri Sohbeti kendi m\u00fc\u015fteri portal\u0131n\u0131zda bar\u0131nd\u0131r\u0131labilir. InvestGlass Canl\u0131 M\u00fc\u015fteri Sohbeti, kendi web sitenize y\u00fckleyebilece\u011finiz bir m\u00fc\u015fteri destek sohbet arac\u0131d\u0131r. H\u0131zl\u0131, g\u00fcvenilir ve g\u00fcvenlidir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">InvetGlass Canl\u0131 M\u00fc\u015fteri Sohbeti \u015funlar\u0131 yapman\u0131z\u0131 sa\u011flar:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- M\u00fc\u015fterilerle ger\u00e7ek zamanl\u0131 ileti\u015fim kurun<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- M\u00fc\u015fteri memnuniyet oranlar\u0131n\u0131 art\u0131r\u0131n<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- Sat\u0131\u015flar\u0131 ve d\u00f6n\u00fc\u015f\u00fcmleri art\u0131r\u0131n<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">- M\u00fc\u015fteriden geri bildirim al\u0131n<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0130\u015fte \u00fcst\u00fcn bir m\u00fc\u015fteri deneyimi sunman\u0131za yard\u0131mc\u0131 olmas\u0131 i\u00e7in canl\u0131 sohbeti kullanman\u0131n 5 yolu.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-implement-live-chat-for-customer-support\">M\u00fc\u015fteri deste\u011fi i\u00e7in canl\u0131 sohbet nas\u0131l uygulan\u0131r?<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-1-help-customers-simultaneously-to-deliver-fast-service-in-real-time-with-swiss-servers\"><strong>1. Swiss Servers ile ger\u00e7ek zamanl\u0131 olarak h\u0131zl\u0131 hizmet sunmak i\u00e7in m\u00fc\u015fterilere ayn\u0131 anda yard\u0131mc\u0131 olun<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sohbet deste\u011fi art\u0131k her m\u00fc\u015fteri taraf\u0131ndan bekleniyor. Canl\u0131 sohbet, m\u00fc\u015fterilerle ba\u011flant\u0131 kurman\u0131n ve sorunlar\u0131n\u0131 h\u0131zl\u0131 bir \u015fekilde \u00e7\u00f6zmeye yard\u0131mc\u0131 olman\u0131n harika bir yoludur. G\u00fcn\u00fcm\u00fcz\u00fcn ba\u011flant\u0131l\u0131 ekonomisinde m\u00fc\u015fteriler aptal de\u011fil, sadece iyi harcanan zaman i\u00e7in \u00fccretlendirilmek istiyorlar. M\u00fc\u015fteri beklentileri ve m\u00fc\u015fteri geri bildirimleri, aktif destek ekipleriyle izlemeye devam etti\u011finiz bir destek kanal\u0131nda toplanmal\u0131d\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">InvestGlass Canl\u0131 Sohbet ile - m\u00fc\u015fteri portal\u0131nda bar\u0131nd\u0131rabilece\u011finiz bir sohbet penceresi sunuyoruz. T\u00fcm konu\u015fmalar \u0130svi\u00e7re Sunucular\u0131nda kaydedilir, bu da sohbet aktar\u0131m\u0131 ABD'deki sunuculara aktar\u0131lmad\u0131\u011f\u0131 i\u00e7in \u00e7ok \u00f6nemlidir. Sohbet transkriptleri, m\u00fc\u015fteri hizmetleri temsilcileri ve uyumluluk ekibinin izlemesi i\u00e7in kullan\u0131lacak ileti\u015fim raporlar\u0131na d\u00f6n\u00fc\u015ft\u00fcr\u00fcl\u00fcr.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-2-integrate-chat-with-your-investglass-crm-and-pms-to-provide-a-personalized-service\"><strong>2. Ki\u015fiselle\u015ftirilmi\u015f bir hizmet sa\u011flamak i\u00e7in sohbeti InvestGlass CRM ve PMS ile entegre edin<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sohbet konu\u015fmalar\u0131 kaydedilir ve InvestGlass CRM ve portf\u00f6y y\u00f6netim arac\u0131 ile her zaman hiper hedefli tavsiyelere bir t\u0131klama ile ula\u015f\u0131rs\u0131n\u0131z. InvestGlass CRM ile ileti\u015fim bilgileri, sipari\u015f ge\u00e7mi\u015fi gibi t\u00fcm m\u00fc\u015fteri profil bilgilerine eri\u015febileceksiniz, <a href=\"https:\/\/www.investglass.com\/tr\/portfoyleri-yonetmek\/\">portf\u00f6y varliklari<\/a>, ve tabii ki \u00f6nceki sohbet d\u00f6k\u00fcmleri. M\u00fc\u015fteri hizmetleri ekibini daha ak\u0131ll\u0131, daha h\u0131zl\u0131 ve daha ilgili hale getirecek olan her zaman k\u00fc\u00e7\u00fck ayr\u0131nt\u0131lard\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Canl\u0131 sohbet kanal\u0131 yeterli olmad\u0131\u011f\u0131nda, InvestGlass yan\u0131t s\u00fcresini k\u0131saltmak ve de\u011fi\u015fim verimlili\u011fini art\u0131rmak i\u00e7in bir web sitesi formu, e-posta destek kanal\u0131 ve telefon VOIP ba\u011flant\u0131s\u0131 sunar.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-3-live-chat-widget-is-made-to-answer-questions-to-eliminate-doubts-and-fears\"><strong>3. Canl\u0131 sohbet widget'\u0131, \u015f\u00fcpheleri ve korkular\u0131 ortadan kald\u0131rmak i\u00e7in sorular\u0131 yan\u0131tlamak \u00fczere yap\u0131lm\u0131\u015ft\u0131r<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yat\u0131r\u0131mc\u0131lar\u0131n veya herhangi bir m\u00fc\u015fterinin sundu\u011funuz hizmet hakk\u0131nda \u015f\u00fcpheleri olabilir. Canl\u0131 sohbet yaz\u0131l\u0131m\u0131, ortalama bekleme s\u00fcresini azaltman\u0131n ve dolay\u0131s\u0131yla endi\u015feyi azaltman\u0131n en iyi yoludur. Destek temsilcileri, geri bildirim toplamak i\u00e7in canl\u0131 sohbetleri, sohbet kuyruklar\u0131n\u0131, birden fazla sohbeti takdir edeceklerdir.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri portal\u0131n\u0131zdaki canl\u0131 sohbet widget'\u0131 ile, insanlar\u0131n belirli sayfalar\u0131 veya \u00fcr\u00fcnleri ararken do\u011fru yere gitmelerine yard\u0131mc\u0131 olabilirsiniz. Bu nedenle, portf\u00f6y sayfas\u0131, bilgi taban\u0131 s\u00f6zl\u00fc\u011f\u00fc, bir g\u00fcvenlik\/\u00fcr\u00fcn sayfas\u0131 gibi m\u00fc\u015fterilerinizin en \u00e7ok ziyaret etti\u011fi sayfalara sohbet eklemek mant\u0131kl\u0131d\u0131r... E\u011fer fon veya \u00fcr\u00fcn sat\u0131yorsan\u0131z <a href=\"https:\/\/www.investglass.com\/tr\/gayri%cc%87menkul-yatirimci-portali\/\" target=\"_blank\" rel=\"noopener\"  data-wpil-monitor-id=\"1158\">emlak<\/a>, Canl\u0131 sohbet, e-posta ve \u00e7a\u011fr\u0131 gibi halihaz\u0131rda kulland\u0131\u011f\u0131n\u0131z destek kanallar\u0131na etkili bir alternatiftir. Asl\u0131nda, \u015firketler web sitesi ziyaret\u00e7ilerini yakalamak i\u00e7in canl\u0131 sohbeti kullan\u0131yor, <a href=\"https:\/\/www.investglass.com\/tr\/erisiminizi-destekleyecek-5-yararli-satis-e-postasi-araci\/\">Onlar\u0131 s\u0131radan avc\u0131lardan aktif potansiyel m\u00fc\u015fterilere d\u00f6n\u00fc\u015ft\u00fcrmek.<\/a><\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"681\" height=\"1024\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass-681x1024.jpg\" alt=\"beyaz bal\u0131k\u00e7\u0131 yaka kazakl\u0131 adam elinde ak\u0131ll\u0131 telefon\" class=\"wp-image-31257\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass-681x1024.jpg 681w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass-200x300.jpg 200w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass-768x1155.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass-480x722.jpg 480w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass.jpg 798w\" sizes=\"(max-width: 681px) 100vw, 681px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-4-recommend-faq-s-so-customers-can-help-themselves-and-bring-them-to-chat-widget\"><strong>4. M\u00fc\u015fterilerin kendilerine yard\u0131mc\u0131 olabilmeleri ve onlar\u0131 sohbet widget'\u0131na getirebilmeleri i\u00e7in SSS'leri \u00f6nerin<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">InvestGlass canl\u0131 sohbet ile m\u00fc\u015fterilerinize yard\u0131m ve destek sunacaks\u0131n\u0131z. Buna ek olarak, web sitenizde m\u00fc\u015fterilerin kendilerine yard\u0131mc\u0131 olmalar\u0131na yard\u0131mc\u0131 olacak SSS'ler sa\u011flayabilirsiniz. Bu, \u00fczerinizdeki bask\u0131n\u0131n bir k\u0131sm\u0131n\u0131 alacak ve di\u011fer g\u00f6revlerle ilgilenmeniz i\u00e7in size zaman kazand\u0131racakt\u0131r.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Investglass ayn\u0131 zamanda bir i\u00e7erik y\u00f6netim sistemi oldu\u011fundan, m\u00fc\u015fteri verilerini g\u00fcvenlik ve \u00fcr\u00fcn verileriyle \u00e7aprazlamak \u00e7ok kolayd\u0131r. Bu, proaktif sohbetleri kolayla\u015ft\u0131racakt\u0131r. Sohbet sonras\u0131 anketler i\u00e7in Investglass formlar\u0131n\u0131 da kullanabilirsiniz. Ba\u015far\u0131l\u0131 bir sohbet genellikle bir veri toplama i\u015flemidir. <a class=\"wpil_keyword_link\" href=\"https:\/\/www.investglass.com\/tr\/pazarlama-araclari\/\" target=\"_blank\" rel=\"noopener\" title=\"pazarlama\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"648\">pazarlama<\/a> Bu canl\u0131 sohbet uygulamas\u0131nda toplad\u0131\u011f\u0131n\u0131z verilerin fark\u0131nda olan ekip.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-5-live-chat-implementation-and-post-service-after-the-chat-window\"><strong>5. Canl\u0131 sohbet uygulamas\u0131 ve sohbet penceresinden sonra hizmet sonras\u0131<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">InvestGlass Cloud \u00e7\u00f6z\u00fcm\u00fc ile canl\u0131 sohbet uygulamas\u0131 kolay ve kodsuzdur. InvestGlass, video ak\u0131\u015f\u0131 ve sanal ger\u00e7eklik dahil olmak \u00fczere birden fazla kanal toplaman\u0131za yard\u0131mc\u0131 olacakt\u0131r! Web sitenizin ziyaret\u00e7ileri, m\u00fc\u015fteri destek ekibinizle canl\u0131 etkile\u015fimlerin keyfini \u00e7\u0131karacak. InvestGlass, m\u00fc\u015fteri hizmetleri temsilcilerini bir sonraki etkile\u015fimde y\u00f6nlendirmek i\u00e7in bir sohbet kuyru\u011fu y\u00f6netir. Canl\u0131 sohbet di\u011fer<a href=\"https:\/\/www.investglass.com\/tr\/otomasyon-araclari\/\"> otomasyon ara\u00e7lar\u0131.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Yapabilirsin <a href=\"https:\/\/www.investglass.com\/tr\/ainin-isletmeler-tarafindan-fiyatlari-belirlemek-icin-nasil-kullanildigi-ve-enflasyon-uzerindeki-etkileri\/\" target=\"_blank\" rel=\"noopener\"  data-wpil-monitor-id=\"1792\">a\u00e7\u0131k i\u015fletme ile canl\u0131 sohbet deste\u011fi kurun<\/a> M\u00fc\u015fteri hizmetleri ekipleri \u00e7al\u0131\u015fm\u0131yorsa, bu kanaldaki acil sorular\u0131 \u00f6nlemek i\u00e7in saatler. InvestGlass sohbet yaz\u0131l\u0131m\u0131 proaktif sohbet i\u00e7in de kullan\u0131labilir, ancak \u00f6ncesinde sat\u0131\u015f hunisini tam olarak anlaman\u0131z gerekir. Mevcut m\u00fc\u015fteriler sizin bilgi birikiminiz kadar bilgi sahibi olabilir ve proaktif sohbet deste\u011fi ka\u00e7\u0131r\u0131lan bir sohbete d\u00f6n\u00fc\u015febilir.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/trading-investglass.jpeg\" alt=\"\" class=\"wp-image-31270\" width=\"724\" height=\"482\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/trading-investglass.jpeg 500w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/trading-investglass-300x200.jpeg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/trading-investglass-480x320.jpeg 480w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><\/figure><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-investglass-live-chat-is-a-great-way-to-communicate-directly-with-your-customers-with-a-conversation-fully-hosted-on-swiss-servers\">InvestGlass Canl\u0131 sohbet, tamamen \u0130svi\u00e7re Sunucular\u0131nda bar\u0131nd\u0131r\u0131lan bir konu\u015fma ile m\u00fc\u015fterilerinizle do\u011frudan ileti\u015fim kurman\u0131n harika bir yoludur!<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteriler ihtiya\u00e7 duyduklar\u0131 yard\u0131m\u0131 h\u0131zl\u0131 bir \u015fekilde al\u0131rlar. Canl\u0131 sohbet i\u015flevselli\u011finin kullan\u0131m\u0131 sezgiseldir ve kodlama gerektirmez. M\u00fc\u015fteri konu\u015fmalar\u0131n\u0131 yakalamak ve pazarlama ve sat\u0131\u015flar\u0131n\u0131z\u0131 geli\u015ftirmek i\u00e7in m\u00fckemmel bir ara\u00e7t\u0131r. Bir web sitesi ziyaret\u00e7isi bunu sevecektir. Sat\u0131\u015f ekibiniz bay\u0131lacak. Canl\u0131 sohbet arac\u0131 di\u011fer kanallarla uyumludur ve CRM InvestGlass bu ara\u00e7lar aras\u0131nda ge\u00e7i\u015f yapar. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00c7\u00f6z\u00fcm\u00fcm\u00fcz hakk\u0131nda daha fazla bilgi edinmek i\u00e7in<a href=\"https:\/\/www.investglass.com\/tr\/ucretsiz-baslayin\/\">, \u00fccretsiz deneme i\u00e7in InvestGlass'a kaydolun.<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Because your customer time is money&#8230; I should say your customer time is gold, we implemented an amazing new feature InvestGlass Live Customer Chat hosted in Switzerland. Yes, InvestGlass is the only Swiss-hosted chat. Our servers are located in Geneva and Vaud Canton in Switzerland. This is unique. Live chat is the most dynamic way [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":31257,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[204,131,203],"class_list":["post-31254","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-chat-for-broker-dealers","tag-live-chat","tag-live-chat-for-retail-banking"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to implement live chat for customer support? | InvestGlass<\/title>\n<meta name=\"description\" content=\"Learn how to set up live chat for customer support, boost response times, and enhance user experience with practical steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investglass.com\/tr\/musteri-destegi-icin-canli-sohbet-nasil-uygulanir\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to implement live chat for customer support?\" \/>\n<meta property=\"og:description\" content=\"Because your customer time is money... I should say your customer time is gold, we implemented an amazing new feature InvestGlass Live Customer Chat\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.investglass.com\/tr\/musteri-destegi-icin-canli-sohbet-nasil-uygulanir\/\" \/>\n<meta property=\"og:site_name\" content=\"InvestGlass\" \/>\n<meta property=\"article:published_time\" content=\"2022-02-03T05:26:32+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-24T08:10:14+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/02\/smile-woman-investglass.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"798\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"InvestGlass\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@investglass\" \/>\n<meta name=\"twitter:site\" content=\"@investglass\" \/>\n<meta name=\"twitter:label1\" content=\"Yazan:\" \/>\n\t<meta name=\"twitter:data1\" content=\"InvestGlass\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tahmini okuma s\u00fcresi\" \/>\n\t<meta name=\"twitter:data2\" content=\"8 dakika\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"M\u00fc\u015fteri deste\u011fi i\u00e7in canl\u0131 sohbet nas\u0131l uygulan\u0131r? | InvestGlass","description":"Pratik ad\u0131mlarla m\u00fc\u015fteri deste\u011fi i\u00e7in canl\u0131 sohbetin nas\u0131l kurulaca\u011f\u0131n\u0131, yan\u0131t s\u00fcrelerinin nas\u0131l art\u0131r\u0131laca\u011f\u0131n\u0131 ve kullan\u0131c\u0131 deneyiminin nas\u0131l geli\u015ftirilece\u011fini \u00f6\u011frenin.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.investglass.com\/tr\/musteri-destegi-icin-canli-sohbet-nasil-uygulanir\/","og_locale":"tr_TR","og_type":"article","og_title":"How to implement live chat for customer support?","og_description":"Because your customer time is money... 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