{"id":30333,"date":"2021-06-29T06:39:03","date_gmt":"2021-06-29T04:39:03","guid":{"rendered":"https:\/\/www.investglass.com\/?p=30333"},"modified":"2025-03-20T06:21:02","modified_gmt":"2025-03-20T05:21:02","slug":"%d0%ba%d0%b0%d0%ba-%d0%b2%d0%bd%d0%b5%d0%b4%d1%80%d1%8f%d0%b5%d1%82%d1%81%d1%8f-crm-%d0%b2-%d0%b1%d0%b0%d0%bd%d0%ba%d0%be%d0%b2%d1%81%d0%ba%d0%be%d0%b9-%d1%81%d1%84%d0%b5%d1%80%d0%b5","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/ru\/how-is-crm-implemented-in-the-banking-industry\/","title":{"rendered":"\u041a\u0430\u043a CRM \u0432\u043d\u0435\u0434\u0440\u044f\u0435\u0442\u0441\u044f \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0439 \u0441\u0444\u0435\u0440\u0435?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u042d\u0432\u043e\u043b\u044e\u0446\u0438\u044f <strong>\u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0430\u044f \u043e\u0442\u0440\u0430\u0441\u043b\u044c<\/strong> \u042d\u0442\u043e \u043c\u043e\u0436\u043d\u043e \u043f\u0440\u043e\u0441\u043b\u0435\u0434\u0438\u0442\u044c \u043d\u0430 \u043f\u0440\u0438\u043c\u0435\u0440\u0435 \u043f\u0435\u0440\u0435\u0445\u043e\u0434\u0430 \u043e\u0442 \u043f\u043e\u043b\u043d\u043e\u0441\u0442\u044c\u044e \u043a\u043e\u043c\u043f\u044c\u044e\u0442\u0435\u0440\u043d\u043e\u0439 \u043f\u043e\u0434\u0434\u0435\u0440\u0436\u043a\u0438 \u043a \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u044f\u043c, \u0432 \u0431\u043e\u043b\u044c\u0448\u0435\u0439 \u0441\u0442\u0435\u043f\u0435\u043d\u0438 \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u043c \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0430. \u0412 \u043e\u0441\u043d\u043e\u0432\u0435 \u044d\u0442\u043e\u0433\u043e \u043f\u0435\u0440\u0435\u0445\u043e\u0434\u0430 \u043b\u0435\u0436\u0438\u0442 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 <strong><a href=\"https:\/\/www.investglass.com\/ru\/crm-%d0%b8-clm-%d1%8d%d1%82%d0%be-%d0%be%d0%b4%d0%bd%d0%be-%d0%b8-%d1%82%d0%be-%d0%b6%d0%b5\/\">\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0432\u0437\u0430\u0438\u043c\u043e\u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f\u043c\u0438 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 (CRM)<\/a><\/strong> \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u043c \u0441\u0435\u043a\u0442\u043e\u0440\u0435. \u0422\u0435\u043f\u0435\u0440\u044c \u0440\u0435\u0447\u044c \u0438\u0434\u0435\u0442 \u043d\u0435 \u043f\u0440\u043e\u0441\u0442\u043e \u043e\u0431 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u044f\u0445, \u0430 \u043e \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0438 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0438 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f\u043c\u0438.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u043c \u0434\u0435\u043b\u0435 - \u044d\u0442\u043e \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0447\u0435\u0441\u043a\u0438\u0439 \u0448\u0430\u0433, \u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u044b\u0439 \u043d\u0430 \u043f\u0440\u0438\u043e\u0440\u0438\u0442\u0435\u0442\u043d\u043e\u0435 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u0438\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439, \u043e\u0436\u0438\u0434\u0430\u043d\u0438\u0439 \u0438 \u043f\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u044f \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432. \u041f\u043e \u0441\u0432\u043e\u0435\u0439 \u0441\u0443\u0442\u0438 <a href=\"https:\/\/www.investglass.com\/ru\/crm-%d0%b4%d0%bb%d1%8f-%d1%87%d0%b0%d1%81%d1%82%d0%bd%d0%be%d0%b3%d0%be-%d0%b1%d0%b0%d0%bd%d0%ba%d0%b0\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"1270\">\u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0439 CRM<\/a> \u0420\u0430\u0431\u043e\u0442\u0430\u0435\u0442 \u043a\u0430\u043a \u043f\u0435\u0440\u0435\u0441\u0435\u0447\u0435\u043d\u0438\u0435 \u0442\u0435\u0445\u043d\u043e\u043b\u043e\u0433\u0438\u0439 \u0438 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0438 \u0434\u043b\u044f \u0443\u043b\u0443\u0447\u0448\u0435\u043d\u0438\u044f \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0439 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u043f\u043e\u0432\u044b\u0448\u0435\u043d\u0438\u044f \u043f\u0440\u043e\u0434\u0430\u0436 \u0438 \u0443\u043b\u0443\u0447\u0448\u0435\u043d\u0438\u044f \u043e\u0431\u0449\u0435\u0433\u043e \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-the-essence-of-banking-crm-software\"><strong>\u0421\u0443\u0442\u044c \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0433\u043e CRM-\u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0420\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u044f&nbsp;<strong>\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435 CRM \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0439 \u0441\u0444\u0435\u0440\u0435<\/strong>&nbsp;\u043e\u043f\u0442\u0438\u043c\u0438\u0437\u0438\u0440\u0443\u0435\u0442 \u0431\u0438\u0437\u043d\u0435\u0441-\u043f\u0440\u043e\u0446\u0435\u0441\u0441\u044b, \u043d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u043f\u0440\u043e\u0434\u0430\u0436\u0438, <a class=\"wpil_keyword_link\" href=\"https:\/\/www.investglass.com\/ru\/%d0%bc%d0%b0%d1%80%d0%ba%d0%b5%d1%82%d0%b8%d0%bd%d0%b3%d0%be%d0%b2%d1%8b%d0%b5-%d0%b8%d0%bd%d1%81%d1%82%d1%80%d1%83%d0%bc%d0%b5%d0%bd%d1%82%d1%8b\/\" target=\"_blank\" rel=\"noopener\" title=\"\u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"5023\">\u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433<\/a> \u0438 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432. \u041d\u0430\u043f\u0440\u0438\u043c\u0435\u0440, \u0431\u0430\u043d\u043a\u0438, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u0443\u044e\u0449\u0438\u0435 CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u044b, \u043c\u043e\u0433\u0443\u0442 \u0434\u043e\u0441\u0442\u0438\u0447\u044c \u0431\u043e\u043b\u0435\u0435&nbsp;<strong>20% \u0440\u043e\u0441\u0442 \u0447\u0438\u0441\u043b\u0430 \u043d\u043e\u0432\u044b\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/strong>&nbsp;\u0438 \u0441\u043e\u0445\u0440\u0430\u043d\u044f\u0442\u044c<a href=\"https:\/\/www.lucentasolutions.com\/blog\/benefits-of-crm-in-banking-sector\/\">&nbsp;<strong>60-70% \u0438\u0437 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445<\/strong>.&nbsp;&nbsp;<\/a>\u041a\u0440\u043e\u043c\u0435 \u0442\u043e\u0433\u043e, CRM-\u0440\u0435\u0448\u0435\u043d\u0438\u044f \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u044e\u0442&nbsp;<strong><a href=\"https:\/\/toolyt.com\/blog\/banking\/crm-in-banking-sector\/\">360-\u0433\u0440\u0430\u0434\u0443\u0441\u043d\u043e\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e \u043a\u0430\u0436\u0434\u043e\u043c \u043a\u043b\u0438\u0435\u043d\u0442\u0435<\/a><\/strong>, \u042d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0431\u0430\u043d\u043a\u0430\u043c \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e \u0430\u0434\u0430\u043f\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u0443\u0441\u043b\u0443\u0433\u0438.  \u0422\u0430\u043a\u043e\u0439 \u043a\u043e\u043c\u043f\u043b\u0435\u043a\u0441\u043d\u044b\u0439 \u043f\u043e\u0434\u0445\u043e\u0434 \u043f\u043e\u0432\u044b\u0448\u0430\u0435\u0442 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0438 \u043b\u043e\u044f\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0447\u0442\u043e \u0432\u0435\u0434\u0435\u0442 \u043a \u0443\u0432\u0435\u043b\u0438\u0447\u0435\u043d\u0438\u044e \u043f\u0440\u0438\u0431\u044b\u043b\u044c\u043d\u043e\u0441\u0442\u0438.<a href=\"https:\/\/www.lucentasolutions.com\/blog\/benefits-of-crm-in-banking-sector\/\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0422\u0438\u043f\u0438\u0447\u043d\u044b\u0439 <strong>\u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0435 CRM-\u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435<\/strong> \u0421\u0438\u0441\u0442\u0435\u043c\u0430 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u044b\u043c \u0443\u0447\u0440\u0435\u0436\u0434\u0435\u043d\u0438\u044f\u043c:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0425\u0440\u0430\u043d\u0438\u0442\u0435 \u0434\u0430\u043d\u043d\u044b\u0435 \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445:<\/strong> \u042d\u0442\u043e \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u0443\u0435\u0442, \u0447\u0442\u043e \u043a\u0430\u0436\u0434\u043e\u0435 \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0435 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043c, \u043e\u0442 \u043f\u0440\u043e\u0434\u0430\u0436\u0438 <a href=\"https:\/\/www.investglass.com\/ru\/%d1%87%d1%82%d0%be-%d0%b1%d0%b0%d0%bd%d0%ba%d0%b8-%d0%b4%d0%b5%d0%bb%d0%b0%d1%8e%d1%82-%d1%81-chatgpt-%d0%b8-%d1%80%d0%be%d0%b1%d0%be%d1%82%d0%b8%d0%b7%d0%b8%d1%80%d0%be%d0%b2%d0%b0%d0%bd%d0%bd%d0%be\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"1090\">\u043e\u0431\u0441\u0443\u0436\u0434\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432 \u0432 \u0438\u043d\u0442\u0435\u0440\u043d\u0435\u0442-\u0431\u0430\u043d\u043a\u0435<\/a> \u0440\u0435\u0448\u0435\u043d\u0438\u044f, \u043f\u043e\u0434\u043a\u0440\u0435\u043f\u043b\u0435\u043d\u043d\u044b\u0435 \u0434\u0430\u043d\u043d\u044b\u043c\u0438. \u042d\u0442\u043e \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u0443\u0435\u0442, \u0447\u0442\u043e <strong>\u043f\u043e\u043b\u043d\u043e\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0435<\/strong> \u042d\u0442\u043e \u0434\u0430\u043d\u043d\u044b\u0435 \u043e\u0431 \u0443\u0447\u0435\u0442\u043d\u044b\u0445 \u0437\u0430\u043f\u0438\u0441\u044f\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0438\u0445 \u043f\u0440\u043e\u0444\u0438\u043b\u044f\u0445, \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u044f\u0445, \u0441\u0435\u0440\u0432\u0438\u0441\u043d\u044b\u0445 \u0437\u0430\u044f\u0432\u043a\u0430\u0445 \u0438 \u0434\u0430\u0436\u0435 \u0442\u0435\u043d\u0434\u0435\u043d\u0446\u0438\u044f\u0445 \u043f\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u044f.<\/li>\n\n\n\n<li><strong>\u041f\u0440\u0435\u0434\u0432\u043e\u0441\u0445\u0438\u0449\u0430\u0439\u0442\u0435 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432:<\/strong> \u0421\u043e\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u044b\u0435 CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u044b \u043f\u043e\u043c\u043e\u0433\u0430\u044e\u0442 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u043c \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f\u043c \u043f\u0440\u043e\u0433\u043d\u043e\u0437\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043f\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432. \u0410\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u0443\u044f \u0434\u0430\u043d\u043d\u044b\u0435 \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445, \u0431\u0430\u043d\u043a\u0438 \u043c\u043e\u0433\u0443\u0442 \u043f\u0440\u043e\u0430\u043a\u0442\u0438\u0432\u043d\u043e \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0442\u044c \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0435 \u0443\u0441\u043b\u0443\u0433\u0438, \u043f\u0440\u0435\u0432\u043e\u0441\u0445\u043e\u0434\u044f \u043e\u0436\u0438\u0434\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438 \u0442\u0435\u043c \u0441\u0430\u043c\u044b\u043c \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u044f <strong>\u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/strong>.<\/li>\n\n\n\n<li><strong>\u0421\u0438\u043d\u0435\u0440\u0433\u0438\u044f \u043f\u0440\u043e\u0434\u0430\u0436 \u0438 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u0430:<\/strong> <a href=\"https:\/\/www.investglass.com\/ru\/crm-%d0%b4%d0%bb%d1%8f-%d0%bd%d0%b5%d1%84%d1%82%d0%b5%d0%b3%d0%b0%d0%b7%d0%be%d0%b2%d0%be%d0%b9-%d0%bf%d1%80%d0%be%d0%bc%d1%8b%d1%88%d0%bb%d0%b5%d0%bd%d0%bd%d0%be%d1%81%d1%82%d0%b8\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"786\">CRM \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0439 \u0441\u0444\u0435\u0440\u0435<\/a> \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0435\u0442 \u0441\u043e\u0433\u043b\u0430\u0441\u043e\u0432\u0430\u043d\u043d\u043e\u0441\u0442\u044c \u0443\u0441\u0438\u043b\u0438\u0439 \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u043f\u0440\u043e\u0434\u0430\u0436 \u0438 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u0430. \u041e\u0442 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043a\u043e\u043d\u0432\u0435\u0439\u0435\u0440\u043e\u043c \u043f\u0440\u043e\u0434\u0430\u0436 \u0438 \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043b\u0438\u0434\u0430\u043c\u0438 \u0434\u043e \u0437\u0430\u043f\u0443\u0441\u043a\u0430 \u0446\u0435\u043b\u0435\u0432\u044b\u0445 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u043e\u0432\u044b\u0445 \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0439, \u0430 <strong>CRM-\u0440\u0435\u0448\u0435\u043d\u0438\u0435<\/strong> \u043c\u043e\u0436\u0435\u0442 \u0437\u043d\u0430\u0447\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u043f\u043e\u0432\u044b\u0441\u0438\u0442\u044c \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u044c \u044d\u0442\u0438\u0445 \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u043e\u0432.<\/li>\n\n\n\n<li><strong>\u0423\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0430\u043c\u0438:<\/strong> \u0411\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0430\u044f \u0434\u0435\u044f\u0442\u0435\u043b\u044c\u043d\u043e\u0441\u0442\u044c \u043f\u0440\u0435\u0434\u043f\u043e\u043b\u0430\u0433\u0430\u0435\u0442 \u043d\u0430\u043b\u0438\u0447\u0438\u0435 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u0430 \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u043e\u0432. \u0421 \u043f\u043e\u043c\u043e\u0449\u044c\u044e CRM \u0438 \u0434\u0440\u0443\u0433\u0438\u0445 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0445 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c, \u0442\u0430\u043a\u0438\u0445 \u043a\u0430\u043a \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0434\u043e\u043a\u0443\u043c\u0435\u043d\u0442\u0430\u043c\u0438, \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u044b\u0435 \u0438 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0435 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u043c\u043e\u0433\u0443\u0442 \u043b\u0435\u0433\u043a\u043e \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u0442\u044c \u0438\u0445, \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u043e\u0432\u0430\u043d\u043d\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-driving-customer-satisfaction-with-crm\"><strong>\u041f\u043e\u0432\u044b\u0448\u0435\u043d\u0438\u0435 \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e CRM:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0412 \u0442\u0430\u043a\u043e\u0439 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u043e\u0439 \u043e\u0442\u0440\u0430\u0441\u043b\u0438, \u043a\u0430\u043a \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0435 \u0434\u0435\u043b\u043e, \u0443\u0434\u043e\u0432\u043b\u0435\u0442\u0432\u043e\u0440\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0438\u043c\u0435\u0435\u0442 \u043f\u0435\u0440\u0432\u043e\u0441\u0442\u0435\u043f\u0435\u043d\u043d\u043e\u0435 \u0437\u043d\u0430\u0447\u0435\u043d\u0438\u0435. \u0412\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f CRM \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043f\u043e\u043d\u044f\u0442\u044c \u043e\u0436\u0438\u0434\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0441\u043e\u0437\u0434\u0430\u0442\u044c \u043f\u043e\u0434\u0440\u043e\u0431\u043d\u0443\u044e <strong>\u043f\u0440\u043e\u0444\u0438\u043b\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432<\/strong>, \u0418 \u0437\u0430\u0442\u0435\u043c, \u043e\u0441\u043d\u043e\u0432\u044b\u0432\u0430\u044f\u0441\u044c \u043d\u0430 \u044d\u0442\u043e\u043c \u043f\u043e\u043d\u0438\u043c\u0430\u043d\u0438\u0438, \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c \u0441\u0435\u0440\u0432\u0438\u0441\u044b.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.investglass.com\/ru\/%d0%ba%d0%b0%d0%ba-%d1%81%d0%be%d0%b7%d0%b4%d0%b0%d1%82%d1%8c-%d1%86%d0%b8%d1%84%d1%80%d0%be%d0%b2%d1%83%d1%8e-%d0%b1%d0%b0%d0%bd%d0%ba%d0%be%d0%b2%d1%81%d0%ba%d1%83%d1%8e-%d0%bf%d0%bb%d0%b0%d1%82\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"980\">\u0411\u0430\u043d\u043a\u0438 \u043c\u043e\u0433\u0443\u0442 \u043b\u0435\u0433\u043a\u043e \u0441\u043e\u0437\u0434\u0430\u0432\u0430\u0442\u044c<\/a> \u043e\u0442\u0447\u0435\u0442\u044b \u043e \u0432\u0437\u0430\u0438\u043c\u043e\u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0438 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u0437\u0430\u043f\u0438\u0441\u044c \u0437\u0430\u043c\u0435\u0442\u043e\u043a \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445 \u0438 \u0434\u0430\u0436\u0435 \u043e\u0442\u0441\u043b\u0435\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u043e\u0432\u044b\u0445 \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0439. \u0422\u0430\u043a\u0430\u044f \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u044f \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043b\u0443\u0447\u0448\u0435 \u043f\u0435\u0440\u0441\u043e\u043d\u0430\u043b\u0438\u0437\u0438\u0440\u043e\u0432\u0430\u0442\u044c \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u043e\u0432\u044b\u0435 \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u0438, \u043f\u043e\u043c\u043e\u0433\u0430\u044f \u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043a\u0430\u043a \u043d\u0430 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445, \u0442\u0430\u043a \u0438 \u043d\u0430 \u043f\u043e\u0442\u0435\u043d\u0446\u0438\u0430\u043b\u044c\u043d\u044b\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041a\u0440\u043e\u043c\u0435 \u0442\u043e\u0433\u043e, \u0438\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 CRM-\u0440\u0435\u0448\u0435\u043d\u0438\u0439 \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u0431\u0430\u043d\u043a\u0430\u043c \u0441\u043f\u0440\u0430\u0432\u043b\u044f\u0442\u044c\u0441\u044f \u0441 \u043f\u043e\u0432\u0442\u043e\u0440\u044f\u044e\u0449\u0438\u043c\u0438\u0441\u044f \u0430\u0434\u043c\u0438\u043d\u0438\u0441\u0442\u0440\u0430\u0442\u0438\u0432\u043d\u044b\u043c\u0438 \u0437\u0430\u0434\u0430\u0447\u0430\u043c\u0438. \u042d\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u0443\u0434\u0435\u043b\u044f\u0442\u044c \u0431\u043e\u043b\u044c\u0448\u0435 \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u044e \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0439 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u0430 \u043d\u0435 \u0440\u0443\u0442\u0438\u043d\u043d\u044b\u043c \u043f\u0440\u043e\u0446\u0435\u0441\u0441\u0430\u043c.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-leveraging-crm-for-cross-selling-and-retention\"><strong>\u0418\u0441\u043f\u043e\u043b\u044c\u0437\u043e\u0432\u0430\u043d\u0438\u0435 CRM \u0434\u043b\u044f \u043f\u0435\u0440\u0435\u043a\u0440\u0435\u0441\u0442\u043d\u044b\u0445 \u043f\u0440\u043e\u0434\u0430\u0436 \u0438 \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u041e\u0434\u0438\u043d \u0438\u0437 \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u0445 <a href=\"https:\/\/www.investglass.com\/ru\/7-%d0%bf%d1%80%d0%b5%d0%b8%d0%bc%d1%83%d1%89%d0%b5%d1%81%d1%82%d0%b2-%d1%86%d0%b8%d1%84%d1%80%d0%be%d0%b2%d0%be%d0%b3%d0%be-%d0%b1%d0%b0%d0%bd%d0%ba%d0%b8%d0%bd%d0%b3%d0%b0-%d0%b2-2025-%d0%b3%d0%be\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u041f\u0440\u0435\u0438\u043c\u0443\u0449\u0435\u0441\u0442\u0432\u0430 CRM-\u0441\u0438\u0441\u0442\u0435\u043c \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0439 \u0441\u0444\u0435\u0440\u0435<\/a> \u0441\u0435\u043a\u0442\u043e\u0440 - \u044d\u0442\u043e \u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u044c \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043b\u0438\u0434\u0430\u043c\u0438 \u0438 \u043f\u0435\u0440\u0435\u043a\u0440\u0435\u0441\u0442\u043d\u044b\u043c\u0438 \u043f\u0440\u043e\u0434\u0430\u0436\u0430\u043c\u0438. \u0411\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f \u0434\u0435\u0442\u0430\u043b\u044c\u043d\u043e\u043c\u0443 \u043f\u043e\u043d\u0438\u043c\u0430\u043d\u0438\u044e \u043f\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0431\u0430\u043d\u043a\u0438 \u0442\u0435\u043f\u0435\u0440\u044c \u043c\u043e\u0433\u0443\u0442 \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0442\u044c \u0434\u043e\u043f\u043e\u043b\u043d\u0438\u0442\u0435\u043b\u044c\u043d\u044b\u0435 \u0443\u0441\u043b\u0443\u0433\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0434\u0435\u0439\u0441\u0442\u0432\u0438\u0442\u0435\u043b\u044c\u043d\u043e \u0430\u043a\u0442\u0443\u0430\u043b\u044c\u043d\u044b \u0434\u043b\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u0430. \u042d\u0442\u043e \u043f\u043e\u043c\u043e\u0433\u0430\u0435\u0442 \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0432 \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u0438\u0438 \u043f\u0440\u0438\u0431\u044b\u043b\u0438, \u043d\u043e \u0438 \u0432 \u0444\u043e\u0440\u043c\u0438\u0440\u043e\u0432\u0430\u043d\u0438\u0438 \u0434\u043e\u043b\u0433\u043e\u0441\u0440\u043e\u0447\u043d\u044b\u0445 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0439.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>CRM \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0439 \u0441\u0444\u0435\u0440\u0435<\/strong> \u0442\u0430\u043a\u0436\u0435 \u0438\u0433\u0440\u0430\u0435\u0442 \u043a\u043b\u044e\u0447\u0435\u0432\u0443\u044e \u0440\u043e\u043b\u044c \u0432 \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432. \u041f\u043e\u043d\u0438\u043c\u0430\u044f \u043d\u044e\u0430\u043d\u0441\u044b \u043f\u043e\u0432\u0435\u0434\u0435\u043d\u0438\u044f \u0438 \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u0435\u0439 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0431\u0430\u043d\u043a\u0438 \u043c\u043e\u0433\u0443\u0442 \u043f\u0440\u0435\u0434\u0432\u0438\u0434\u0435\u0442\u044c, \u0447\u0442\u043e \u043d\u0443\u0436\u043d\u043e \u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c, \u0438 \u0442\u0435\u043c \u0441\u0430\u043c\u044b\u043c \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u0442\u044c \u0443\u043f\u0440\u0435\u0436\u0434\u0430\u044e\u0449\u0438\u0435 \u0440\u0435\u0448\u0435\u043d\u0438\u044f \u0438 \u0443\u0441\u043b\u0443\u0433\u0438.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<div class=\"geodir-embed-container\"><iframe loading=\"lazy\" title=\"\u041f\u043e\u0447\u0435\u043c\u0443 \u0440\u0438\u0442\u0443\u0430\u043b\u044b \u044f\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u043c\u0438 \u0434\u043b\u044f \u0443\u0441\u043f\u0435\u0445\u0430 NeoBank?\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/r5DgrgbuXq4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<\/div><figcaption class=\"wp-element-caption\">\u041f\u043e\u0447\u0435\u043c\u0443 \u0440\u0438\u0442\u0443\u0430\u043b\u044b \u044f\u0432\u043b\u044f\u044e\u0442\u0441\u044f \u043a\u043b\u044e\u0447\u0435\u0432\u044b\u043c\u0438 \u0434\u043b\u044f \u0443\u0441\u043f\u0435\u0445\u0430 NeoBank?<\/figcaption><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-enhancing-crm-implementation-with-investglass\"><strong>\u041f\u043e\u0432\u044b\u0448\u0435\u043d\u0438\u0435 \u044d\u0444\u0444\u0435\u043a\u0442\u0438\u0432\u043d\u043e\u0441\u0442\u0438 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f CRM \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e InvestGlass:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0414\u043b\u044f <strong>\u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u0430\u044f \u0438 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0430\u044f \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f<\/strong>, \u043f\u0440\u0438\u043d\u044f\u0432 \u043d\u0430\u0434\u0435\u0436\u043d\u044b\u0439 <strong>\u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0434\u043b\u044f \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u0432\u0437\u0430\u0438\u043c\u043e\u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u044f\u043c\u0438 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438<\/strong> \u042d\u0442\u043e \u043e\u0447\u0435\u043d\u044c \u0432\u0430\u0436\u043d\u043e, \u043d\u043e \u043d\u0430 \u0441\u0430\u043c\u043e\u043c \u0434\u0435\u043b\u0435 \u0437\u0430\u0434\u0430\u0447\u0430 \u0437\u0430\u043a\u043b\u044e\u0447\u0430\u0435\u0442\u0441\u044f \u0432 \u0441\u0432\u043e\u0435\u0432\u0440\u0435\u043c\u0435\u043d\u043d\u043e\u043c \u0438 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0435\u043d\u043d\u043e\u043c \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0438 \u0441\u0438\u0441\u0442\u0435\u043c\u044b. \u041a\u043e\u043c\u0430\u043d\u0434\u0430 InvestGlass, \u043e\u0431\u043b\u0430\u0434\u0430\u044f \u043e\u043f\u044b\u0442\u043e\u043c \u0438 \u0437\u043d\u0430\u043d\u0438\u044f\u043c\u0438 \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 <strong>\u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0435 CRM-\u0440\u0435\u0448\u0435\u043d\u0438\u044f<\/strong>, CRM \u043c\u043e\u0436\u0435\u0442 \u0441\u044b\u0433\u0440\u0430\u0442\u044c \u0440\u0435\u0448\u0430\u044e\u0449\u0443\u044e \u0440\u043e\u043b\u044c \u0432 \u0443\u0441\u0442\u0440\u0430\u043d\u0435\u043d\u0438\u0438 \u044d\u0442\u043e\u0433\u043e \u043f\u0440\u043e\u0431\u0435\u043b\u0430. \u0423\u043f\u0440\u043e\u0449\u0430\u044f \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044e \u0437\u0430\u044f\u0432\u043e\u043a \u043d\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u0435 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u044f \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u043e\u0432\u044b\u043c\u0438 \u043a\u0430\u043c\u043f\u0430\u043d\u0438\u044f\u043c\u0438 \u0438 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438 \u043e \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u0445 \u0432 CRM-\u0441\u0438\u0441\u0442\u0435\u043c\u0443, \u043a\u043e\u043c\u0430\u043d\u0434\u0430 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0438\u0432\u0430\u0435\u0442 \u0431\u0435\u0441\u043f\u0435\u0440\u0435\u0431\u043e\u0439\u043d\u044b\u0439 \u043f\u043e\u0442\u043e\u043a \u0434\u0430\u043d\u043d\u044b\u0445 \u0447\u0435\u0440\u0435\u0437 \u043c\u043d\u043e\u0436\u0435\u0441\u0442\u0432\u043e \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c. \u0422\u0430\u043a\u043e\u0439 \u0438\u043d\u0442\u0435\u0433\u0440\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u043f\u043e\u0434\u0445\u043e\u0434 \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0441\u043e\u043a\u0440\u0430\u0449\u0430\u0435\u0442 \u0438\u0437\u0431\u044b\u0442\u043e\u0447\u043d\u043e\u0441\u0442\u044c, \u043d\u043e \u0438 \u0434\u0430\u0435\u0442 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u044b\u043c \u0443\u0447\u0440\u0435\u0436\u0434\u0435\u043d\u0438\u044f\u043c \u043f\u043e\u043b\u043d\u043e\u0435 \u043f\u0440\u0435\u0434\u0441\u0442\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043e \u043a\u043e\u043d\u0442\u0430\u043a\u0442\u0430\u0445 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u044f \u0431\u043e\u043b\u0435\u0435 \u0446\u0435\u043b\u0435\u043d\u0430\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u043d\u043e \u043f\u043e\u0434\u0445\u043e\u0434\u0438\u0442\u044c \u043a \u0440\u0435\u0430\u043b\u0438\u0437\u0430\u0446\u0438\u0438 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u0445 \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u0439.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0426\u0435\u043d\u043d\u043e\u0441\u0442\u044c \u0432\u0440\u0435\u043c\u0435\u043d\u0438, \u043f\u043e\u0442\u0440\u0430\u0447\u0435\u043d\u043d\u043e\u0433\u043e \u043d\u0430 \u0443\u043a\u0440\u0435\u043f\u043b\u0435\u043d\u0438\u0435 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0439 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u043d\u0435\u0432\u043e\u0437\u043c\u043e\u0436\u043d\u043e \u043f\u0435\u0440\u0435\u043e\u0446\u0435\u043d\u0438\u0442\u044c. \u0411\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f \u043e\u043f\u044b\u0442\u0443 InvestGlass \u0432 \u043e\u0431\u043b\u0430\u0441\u0442\u0438 \u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u044f CRM-\u0441\u0438\u0441\u0442\u0435\u043c \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u0435 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u0438 \u043c\u043e\u0433\u0443\u0442 \u0443\u0434\u0435\u043b\u044f\u0442\u044c \u0431\u043e\u043b\u044c\u0448\u0435 \u0432\u0440\u0435\u043c\u0435\u043d\u0438 \u043f\u043e\u0441\u0442\u0440\u043e\u0435\u043d\u0438\u044e \u0438 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u044e \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0439 \u0441 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438, \u0430 \u043d\u0435 \u043f\u0440\u0435\u043e\u0434\u043e\u043b\u0435\u043d\u0438\u044e \u0442\u0435\u0445\u043d\u0438\u0447\u0435\u0441\u043a\u0438\u0445 \u043f\u0440\u0435\u043f\u044f\u0442\u0441\u0442\u0432\u0438\u0439. \u041f\u043e \u043c\u0435\u0440\u0435 \u0442\u043e\u0433\u043e \u043a\u0430\u043a \u0431\u0443\u0434\u0443\u0449\u0438\u0435 \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433\u043e\u0432\u044b\u0435 \u0443\u0441\u0438\u043b\u0438\u044f \u0431\u0443\u0434\u0443\u0442 \u0441\u043e\u0432\u0435\u0440\u0448\u0435\u043d\u0441\u0442\u0432\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u0441 \u0443\u0447\u0435\u0442\u043e\u043c \u043f\u0440\u0430\u043a\u0442\u0438\u0447\u0435\u0441\u043a\u043e\u0439 \u0438\u043d\u0444\u043e\u0440\u043c\u0430\u0446\u0438\u0438, \u043f\u043e\u043b\u0443\u0447\u0435\u043d\u043d\u043e\u0439 \u0441 \u043f\u043e\u043c\u043e\u0449\u044c\u044e CRM, \u043f\u043e\u0442\u0435\u043d\u0446\u0438\u0430\u043b \u0443\u043b\u0443\u0447\u0448\u0435\u043d\u0438\u044f \u0443\u0434\u0435\u0440\u0436\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0443\u043a\u0440\u0435\u043f\u043b\u0435\u043d\u0438\u044f \u0434\u043e\u043b\u0433\u043e\u0441\u0440\u043e\u0447\u043d\u044b\u0445 \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0439 \u0438 \u043f\u043e\u0432\u044b\u0448\u0435\u043d\u0438\u044f \u043e\u0431\u0449\u0435\u0433\u043e \u0443\u0440\u043e\u0432\u043d\u044f \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u043c\u043d\u043e\u0433\u043e\u043a\u0440\u0430\u0442\u043d\u043e \u0432\u043e\u0437\u0440\u0430\u0441\u0442\u0435\u0442.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u041a\u0440\u043e\u043c\u0435 \u0442\u043e\u0433\u043e, \u0431\u043b\u0430\u0433\u043e\u0434\u0430\u0440\u044f \u0430\u0434\u0430\u043f\u0442\u0430\u0446\u0438\u0438 CRM \u043a \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u043c <a href=\"https:\/\/www.investglass.com\/ru\/5-%d0%bb%d1%83%d1%87%d1%88%d0%b8%d1%85-%d1%83%d0%bd%d0%b8%d0%b2%d0%b5%d1%80%d1%81%d0%b8%d1%82%d0%b5%d1%82%d0%be%d0%b2-%d0%b4%d0%bb%d1%8f-%d1%83%d1%81%d0%bf%d0%b5%d1%88%d0%bd%d0%be%d0%b9-%d1%80%d0%b0\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"382\">CRM<\/a> InvestGlass \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u0443\u0435\u0442, \u0447\u0442\u043e \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u043e\u0435 \u0443\u0447\u0440\u0435\u0436\u0434\u0435\u043d\u0438\u0435 \u0441\u043c\u043e\u0436\u0435\u0442 \u0431\u044b\u0441\u0442\u0440\u043e \u0432\u043d\u0435\u0434\u0440\u0438\u0442\u044c \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0435 \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u0435 CRM \u0438 \u043b\u0435\u0433\u043a\u043e \u043f\u0435\u0440\u0435\u0439\u0442\u0438 \u043d\u0430 \u043d\u0435\u0433\u043e, \u0447\u0442\u043e \u043f\u043e\u0437\u0432\u043e\u043b\u0438\u0442 \u043d\u0435\u043c\u0435\u0434\u043b\u0435\u043d\u043d\u043e \u0443\u0441\u043e\u0432\u0435\u0440\u0448\u0435\u043d\u0441\u0442\u0432\u043e\u0432\u0430\u0442\u044c \u0441\u0442\u0440\u0430\u0442\u0435\u0433\u0438\u044e \u0438 \u043e\u043f\u0435\u0440\u0430\u0446\u0438\u0438. \u041a\u043e\u043d\u0435\u0447\u043d\u0430\u044f \u0446\u0435\u043b\u044c \u0437\u0430\u043a\u043b\u044e\u0447\u0430\u0435\u0442\u0441\u044f \u0432 \u0442\u043e\u043c, \u0447\u0442\u043e\u0431\u044b \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u0438\u0442\u044c \u0431\u0430\u043d\u043a\u0430\u043c \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442\u044b, \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u044b\u0435 \u0438\u043c \u0434\u043b\u044f \u0442\u043e\u0433\u043e, \u0447\u0442\u043e\u0431\u044b \u043e\u0441\u0442\u0430\u0432\u0430\u0442\u044c\u0441\u044f \u0432\u043f\u0435\u0440\u0435\u0434\u0438 \u0432 \u0441\u0432\u043e\u0438\u0445 \u0443\u0441\u0438\u043b\u0438\u044f\u0445 \u043f\u043e \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044e \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u0437\u0430\u043a\u043b\u0430\u0434\u044b\u0432\u0430\u044f \u043e\u0441\u043d\u043e\u0432\u0443 \u0434\u043b\u044f \u043d\u0435\u043f\u0440\u0435\u0432\u0437\u043e\u0439\u0434\u0435\u043d\u043d\u043e\u0433\u043e \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0433\u043e \u043e\u043f\u044b\u0442\u0430.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-conclusion\"><strong>\u0417\u0430\u043a\u043b\u044e\u0447\u0435\u043d\u0438\u0435:<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u041f\u043e \u043c\u0435\u0440\u0435 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u044f \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0433\u043e \u0441\u0435\u043a\u0442\u043e\u0440\u0430 \u0441\u0442\u0430\u043d\u043e\u0432\u0438\u0442\u0441\u044f \u044f\u0441\u043d\u043e, \u0447\u0442\u043e \u0431\u0443\u0434\u0443\u0449\u0435\u0435 \u0437\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u043e\u0432\u0430\u043d\u043d\u044b\u043c \u043f\u043e\u0434\u0445\u043e\u0434\u043e\u043c. \u0427\u0442\u043e\u0431\u044b \u0430\u0434\u0430\u043f\u0442\u0438\u0440\u043e\u0432\u0430\u0442\u044c\u0441\u044f \u043a \u044d\u0442\u043e\u043c\u0443 \u0431\u0443\u0434\u0443\u0449\u0435\u043c\u0443, <a href=\"https:\/\/www.investglass.com\/ru\/%d0%be%d1%81%d0%bd%d0%be%d0%b2%d0%bd%d1%8b%d0%b5-%d0%bf%d1%80%d0%be%d0%b1%d0%bb%d0%b5%d0%bc%d1%8b-%d0%b2%d0%bd%d0%b5%d0%b4%d1%80%d0%b5%d0%bd%d0%b8%d1%8f-ai-%d0%b2-%d0%b1%d0%b0%d0%bd%d0%ba%d0%be%d0%b2\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"2252\">\u0432\u043d\u0435\u0434\u0440\u0435\u043d\u0438\u0435 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u043c\u043d\u043e\u0433\u043e \u043e\u0431\u0435\u0441\u043f\u0435\u0447\u0435\u043d\u0438\u044f CRM \u0438 \u0435\u0433\u043e \u0438\u043d\u0442\u0435\u0433\u0440\u0430\u0446\u0438\u044f \u0432 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0443\u044e \u0441\u0438\u0441\u0442\u0435\u043c\u0443 \u0432 \u0446\u0435\u043b\u043e\u043c<\/a> \u0441\u0438\u0441\u0442\u0435\u043c\u0430 - \u044d\u0442\u043e \u0443\u0436\u0435 \u043d\u0435 \u0432\u044b\u0431\u043e\u0440, \u0430 \u043d\u0435\u043e\u0431\u0445\u043e\u0434\u0438\u043c\u043e\u0441\u0442\u044c. \u0422\u0430\u043a\u043e\u0439 \u0448\u0430\u0433 \u0433\u0430\u0440\u0430\u043d\u0442\u0438\u0440\u0443\u0435\u0442, \u0447\u0442\u043e \u0431\u0430\u043d\u043a\u0438 \u043d\u0435 \u0442\u043e\u043b\u044c\u043a\u043e \u0441\u043e\u0445\u0440\u0430\u043d\u044f\u0442 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u044e\u0449\u0438\u0445 \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432, \u043d\u043e \u0438 \u043f\u0440\u043e\u0434\u043e\u043b\u0436\u0430\u0442 \u043f\u0440\u0438\u0432\u043b\u0435\u043a\u0430\u0442\u044c \u043d\u043e\u0432\u044b\u0445, \u043f\u0440\u0435\u0434\u043b\u0430\u0433\u0430\u044f \u043f\u0440\u0438 \u044d\u0442\u043e\u043c \u043f\u0435\u0440\u0432\u043e\u043a\u043b\u0430\u0441\u0441\u043d\u044b\u0435 \u0443\u0441\u043b\u0443\u0433\u0438, \u043e\u0442\u0432\u0435\u0447\u0430\u044e\u0449\u0438\u0435 \u0438\u043d\u0434\u0438\u0432\u0438\u0434\u0443\u0430\u043b\u044c\u043d\u044b\u043c \u043f\u043e\u0442\u0440\u0435\u0431\u043d\u043e\u0441\u0442\u044f\u043c.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0412 \u043a\u043e\u043d\u0435\u0447\u043d\u043e\u043c \u0438\u0442\u043e\u0433\u0435, \u0431\u0443\u0434\u044c \u0442\u043e \u043f\u0440\u043e\u0434\u0430\u0436\u0438, \u043c\u0430\u0440\u043a\u0435\u0442\u0438\u043d\u0433, \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u0434\u0430\u043d\u043d\u044b\u043c\u0438 \u0438\u043b\u0438 \u043f\u043e\u0432\u044b\u0448\u0435\u043d\u0438\u0435 \u043a\u0430\u0447\u0435\u0441\u0442\u0432\u0430 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u043d\u0438\u044f \u043a\u043b\u0438\u0435\u043d\u0442\u043e\u0432 \u0432 \u043c\u0435\u0441\u0442\u043d\u043e\u043c \u043e\u0442\u0434\u0435\u043b\u0435\u043d\u0438\u0438 \u0431\u0430\u043d\u043a\u0430, CRM \u0432 <a href=\"https:\/\/www.investglass.com\/ru\/crm-%d0%b4%d0%bb%d1%8f-%d1%84%d0%b8%d0%bd%d0%b0%d0%bd%d1%81%d0%be%d0%b2%d1%8b%d1%85-%d1%83%d1%81%d0%bb%d1%83%d0%b3\/\" target=\"_blank\" rel=\"noopener\" data-wpil-monitor-id=\"426\">\u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u043e\u0435 \u0434\u0435\u043b\u043e<\/a> \u044d\u0442\u043e \u0438\u043d\u0441\u0442\u0440\u0443\u043c\u0435\u043d\u0442, \u043a\u043e\u0442\u043e\u0440\u044b\u0439 \u043f\u043e\u0437\u0432\u043e\u043b\u044f\u0435\u0442 \u043f\u0440\u0435\u043e\u0434\u043e\u043b\u0435\u0442\u044c \u0440\u0430\u0437\u0440\u044b\u0432 \u043c\u0435\u0436\u0434\u0443 \u043a\u043b\u0438\u0435\u043d\u0442\u0430\u043c\u0438 \u0444\u0438\u043d\u0430\u043d\u0441\u043e\u0432\u044b\u0445 \u0443\u0441\u043b\u0443\u0433 \u0438 \u0431\u0430\u043d\u043a\u043e\u0432\u0441\u043a\u0438\u043c\u0438 \u043e\u0440\u0433\u0430\u043d\u0438\u0437\u0430\u0446\u0438\u044f\u043c\u0438, \u043a\u043e\u0442\u043e\u0440\u044b\u0435 \u0438\u0445 \u043e\u0431\u0441\u043b\u0443\u0436\u0438\u0432\u0430\u044e\u0442.<\/p>","protected":false},"excerpt":{"rendered":"<p>The evolution of the banking industry can be witnessed in the transformative shift from entirely computer-generated support to more customer-focused strategies. At the core of this shift lies the implementation of Customer Relationship Management (CRM) in the banking sector. It\u2019s no longer about just transactions; it\u2019s about fostering and managing relationships. CRM in banking is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":30334,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[516],"class_list":["post-30333","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-implement-crm-in-a-bank"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How is CRM implemented in the banking industry? | InvestGlass<\/title>\n<meta name=\"description\" content=\"Sales and marketing work better with InvestGlass CRM. 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