{"id":47377,"date":"2025-08-02T11:56:00","date_gmt":"2025-08-02T09:56:00","guid":{"rendered":"https:\/\/www.investglass.com\/?p=47377"},"modified":"2025-10-28T11:24:50","modified_gmt":"2025-10-28T10:24:50","slug":"%ec%84%b8%ec%9d%bc%ec%a6%88%ed%8f%ac%ec%8a%a4%eb%a5%bc-%ec%9d%b8%ea%b3%b5%ec%a7%80%eb%8a%a5%ec%9c%bc%eb%a1%9c-%eb%8c%80%ec%b2%b4%ed%95%a0-%ec%a4%80%eb%b9%84%ea%b0%80-%eb%90%98%ec%97%88%eb%8a%94","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/ko\/are-we-ready-to-replace-salesforce-with-ai-exploring-the-possibilities\/","title":{"rendered":"Salesforce\ub97c AI\ub85c \ub300\uccb4\ud560 \uc900\ube44\uac00 \ub418\uc168\ub098\uc694? \uac00\ub2a5\uc131 \uc0b4\ud3b4\ubcf4\uae30"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\uc778\uacf5\uc9c0\ub2a5, \ud2b9\ud788 Salesforce AI\ub85c Salesforce\ub97c \ub300\uccb4\ud560 \uc218 \uc788\uc744\uae4c\uc694? \uc778\uacf5\uc9c0\ub2a5 \uae30\uc220\uc774 \ubc1c\uc804\ud568\uc5d0 \ub530\ub77c \ub9ce\uc740 \uae30\uc5c5\uc774 \uc774 \uc9c8\ubb38\uc744 \ub358\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ubb38\uc11c\uc5d0\uc11c\ub294 \ub2e4\uc74c\uacfc \uac19\uc774 \uc124\uba85\ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.investglass.com\/ko\/%ec%9d%b8%ea%b3%b5%ec%a7%80%eb%8a%a5%ec%9d%98-%ec%84%b8%ea%b3%84%eb%a5%bc-%ed%83%90%ed%97%98%ed%95%98%eb%8a%94-ai%eb%9e%80-%eb%ac%b4%ec%97%87%ec%9d%b8%ea%b0%80%ec%9a%94\/\" target=\"_self\" rel=\"noopener noreferrer\">\uc778\uacf5\uc9c0\ub2a5\uc774<\/a> \ub294 \ub370\uc774\ud130 \ud1b5\ud569, \ub370\uc774\ud130 \uad00\ub9ac, \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654, \uace0\uac1d \uc778\uc0ac\uc774\ud2b8 \ub4f1 Salesforce\uc5d0\uc11c \uad00\ub9ac\ud558\ub294 \ubcf5\uc7a1\ud55c \uae30\ub2a5\uc744 \ub300\uc2e0\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc7a0\uc7ac\uc801\uc778 \uc774\uc810\uacfc \uacfc\uc81c\ub97c \uc0b4\ud3b4\ubcf4\uace0, AI\uac00 \uae30\uc874\uc758 \uc5c5\ubb34\ub97c \ub300\uccb4\ud560 \uc218 \uc788\ub294\uc9c0 \uc774\ud574\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub418\ub294 \ud3ec\uad04\uc801\uc778 \uac1c\uc694\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. <a href=\"https:\/\/www.investglass.com\/ko\/%ec%9d%80%ed%96%89-%ec%97%85%eb%ac%b4-%ec%84%b1%ea%b3%b5%ec%9d%84-%ec%9c%84%ed%95%9c-5%ea%b0%80%ec%a7%80-%ec%b5%9c%ea%b3%a0%ec%9d%98-crms\/\">CRM \uc2dc\uc2a4\ud15c<\/a> Salesforce\ucc98\ub7fc\uc694.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-takeaways\">\uc8fc\uc694 \ub0b4\uc6a9<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><p>AI\ub294 \uc218\ub3d9 \ub370\uc774\ud130 \uc785\ub825\uc5d0\uc11c \ub370\uc774\ud130 \ud1b5\ud569\uc73c\ub85c \uc804\ud658\ud558\uace0, \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc0dd\uc131\ud558\uba70, \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368 Salesforce\uc640 \uac19\uc740 CRM \uc2dc\uc2a4\ud15c\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p><\/li>\n\n\n\n<li><p>\ud2b9\ud788 Einstein\uacfc \uac19\uc740 \ub3c4\uad6c\ub97c \ud1b5\ud55c Salesforce\uc758 AI \uc804\ub7b5\uc740 \uba38\uc2e0\ub7ec\ub2dd\uc744 \ud65c\uc6a9\ud558\uc5ec \ud6a8\uc728\uc131 \ubc0f <a href=\"https:\/\/www.investglass.com\/ko\/%ea%b3%a0%ea%b0%9d-%ec%b0%b8%ec%97%ac-%ed%96%a5%ec%83%81%ec%9d%84-%ec%9c%84%ed%95%9c-7%ea%b0%80%ec%a7%80-%ed%95%84%ec%88%98-crm-%ec%a0%84%eb%9e%b5-%eb%8b%a8%ea%b3%84\/\" target=\"_self\" rel=\"noopener noreferrer\">CRM\uc5d0\uc11c \uace0\uac1d \ucc38\uc5ec\ub3c4 \ud5a5\uc0c1<\/a> \uc194\ub8e8\uc158\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p><\/li>\n\n\n\n<li><p>\uc724\ub9ac\uc801 \ubb38\uc81c\uc640 \uae30\uc220\uc801 \uc7a5\uc560\ubb3c\uacfc \uac19\uc740 \uacfc\uc81c\uac00 \ub0a8\uc544 \uc788\uc9c0\ub9cc, AI\uac00 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uc5ec \uae30\uc874 SaaS \ud50c\ub7ab\ud3fc\uc744 \ub300\uccb4\ud560 \uc218 \uc788\ub294 \uc7a0\uc7ac\ub825\uc740 \uc0c1\ub2f9\ud569\ub2c8\ub2e4.<\/p><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-role-of-ai-in-modern-crm-systems\">\ucd5c\uc2e0 CRM \uc2dc\uc2a4\ud15c\uc5d0\uc11c AI\uc758 \uc5ed\ud560<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc778\uacf5\uc9c0\ub2a5\uc740 \uace0\uac1d \ud658\uacbd\uc744 \ubcc0\ud654\uc2dc\ud0a4\uace0 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.investglass.com\/ko\/%ed%9a%a8%ea%b3%bc%ec%a0%81%ec%9d%b8-%ea%b4%80%ea%b3%84-%ea%b4%80%eb%a6%ac-%eb%b1%85%ed%82%b9%ec%9d%84-%ec%9c%84%ed%95%9c-%ec%a3%bc%ec%9a%94-%ec%a0%84%eb%9e%b5\/\" target=\"_self\" rel=\"noopener noreferrer\">\uad00\uacc4 \uad00\ub9ac<\/a> CRM \uc2dc\uc2a4\ud15c\uc744 \ub2e8\uc21c\ud55c \ub370\uc774\ud130 \uc785\ub825 \uc800\uc7a5\uc18c\uc5d0\uc11c \ube44\uc988\ub2c8\uc2a4 \uc804\ub7b5\uc5d0 \ub3c4\uc6c0\uc774 \ub418\ub294 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc0dd\uc131\ud558\ub294 \uac15\ub825\ud55c \ub3c4\uad6c\ub85c \ubc1c\uc804\uc2dc\ucf30\uc2b5\ub2c8\ub2e4. AI\uc640 \ub370\uc774\ud130 \ud1b5\ud569\uc740 \uae30\uc874 \uc6cc\ud06c\ud50c\ub85c\ub97c \uc790\ub3d9\ud654\ud560 \ubfd0\ub9cc \uc544\ub2c8\ub77c \uc774\ub97c \uc7ac\uc815\uc758\ud558\uace0 CRM \ub370\uc774\ud130\ub97c \ud65c\uc6a9\ud558\uc5ec \ube44\uc988\ub2c8\uc2a4\uc758 \ud6a8\uc728\uc131\uacfc \ud6a8\uacfc\uc131\uc744 \ubaa8\ub450 \ud5a5\uc0c1\uc2dc\ud0b4\uc73c\ub85c\uc368 CRM \uc2dc\uc2a4\ud15c\uc744 \ud55c \ub2e8\uacc4 \uc5c5\uadf8\ub808\uc774\ub4dc\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\uc640 \uba38\uc2e0\ub7ec\ub2dd\uc744 Salesforce\uc640 \uac19\uc740 \ud50c\ub7ab\ud3fc\uc5d0 \ud1b5\ud569\ud558\ub294 \uac83\uc740 <a href=\"https:\/\/www.investglass.com\/ko\/%ea%b3%a0%ea%b0%9d-%ec%b0%b8%ec%97%ac-%ed%96%a5%ec%83%81%ec%9d%84-%ec%9c%84%ed%95%9c-7%ea%b0%80%ec%a7%80-%ed%95%84%ec%88%98-crm-%ec%a0%84%eb%9e%b5-%eb%8b%a8%ea%b3%84\/\">CRM \uc804\ub7b5<\/a> \ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638 \uc791\uc6a9\ud558\ub294 \ubc29\uc2dd\uc744 \ubcc0\ud654\uc2dc\ud0a4\uace0 \uc788\uc73c\uba70, \uc774\ub7ec\ud55c \uc0c1\ud638 \uc791\uc6a9\uc744 \uac1c\uc120\ud558\ub294 \uc2ec\uc624\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uae30\uc5c5\ub4e4\uc774 <a class=\"wpil_keyword_link\" href=\"https:\/\/www.investglass.com\/ko\/%ec%9e%90%eb%8f%99%ed%99%94-%eb%8f%84%ea%b5%ac\/\" target=\"_blank\" rel=\"noopener\" title=\"\uc778\uacf5 \uc9c0\ub2a5\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"5278\">\uc778\uacf5 \uc9c0\ub2a5<\/a>, \ub04a\uc784\uc5c6\uc774 \ubcc0\ud654\ud558\ub294 \uc2dc\uc7a5 \ud658\uacbd\uc5d0\uc11c \uacbd\uc7c1 \uc6b0\uc704\ub97c \uc720\uc9c0\ud558\uae30 \uc704\ud574 \uae30\uc874 \ud504\ub85c\uc138\uc2a4\ub97c \ucca0\uc800\ud558\uac8c \uc218\uc815\ud560 \uc900\ube44\uac00 \ub418\uc5b4 \uc788\uc5b4\uc57c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-from-data-entry-to-actionable-insights\">\ub370\uc774\ud130 \uc785\ub825\ubd80\ud130 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\uae4c\uc9c0<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\uac00 \uc810\uc810 \ub354 \uc9c0\ubc30\ud558\ub294 \uc2dc\ub300\uc5d0 \uc218\ub3d9\uc73c\ub85c \ub370\uc774\ud130\ub97c \uc785\ub825\ud558\ub294 \uae30\uc874\uc758 \uad00\ud589\uc740 \ube60\ub974\uac8c \uacfc\uac70\uc758 \uc720\ubb3c\uc774 \ub418\uc5b4\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI\uac00 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ucc98\ub9ac\ud558\uace0 \uc0dd\uc131\ud558\ub824\uba74 CRM \ub370\uc774\ud130\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uc800\uc7a5\ud558\ub294 \uac83\uc774 \uc911\uc694\ud569\ub2c8\ub2e4. \ub370\uc774\ud130 \ud1b5\ud569\uc740 \uc778\uacf5\uc9c0\ub2a5 \ucc98\ub9ac\ub97c \uc704\ud574 CRM \ub370\uc774\ud130\ub97c \ud6a8\uc728\uc801\uc73c\ub85c \uc800\uc7a5\ud558\ub294 \ub370 \ub9e4\uc6b0 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4. \uae30\uc5c5\uc740 \uc778\uacf5\uc9c0\ub2a5\uc744 \ub3c4\uc785\ud568\uc73c\ub85c\uc368 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \ucc98\ub9ac\ud558\uace0 \ube44\uc988\ub2c8\uc2a4 \uc131\uc7a5\uc744 \ucd09\uc9c4\ud558\ub294 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub85c \uc804\ud658\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5 \ub370\uc774\ud130\ub97c \ud6a8\uacfc\uc801\uc73c\ub85c \uc815\ub9ac\ud558\uace0 \ucc98\ub9ac\ud558\uae30 \uc704\ud574 \ub0b4\ubd80 \uae30\uc220 \uc2a4\ud0dd \ub0b4\uc5d0\uc11c Neo4j\ub97c \uc0ac\uc6a9\ud558\ub294 Klarna\uc758 \uc0ac\ub840\ub97c \uc608\ub85c \ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uadf8 \uacb0\uacfc, AI \ubaa8\ub378\uc5d0 \ud544\uc218\uc801\uc778 \uace0\ud488\uc9c8\uc758 \uc561\uc138\uc2a4 \uac00\ub2a5\ud55c \ub370\uc774\ud130 \ub355\ubd84\uc5d0 \uc608\uce21 \ubd84\uc11d\uc774 \uac1c\uc120\ub418\uace0 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\uac00 \ud5a5\uc0c1\ub418\uc5c8\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc81c\ub108\ub808\uc774\ud2f0\ube0c AI\uac00 \uc6b4\uc601 \ud300\uc5d0 \ub354\uc6b1 \ud544\uc218\uc801\uc778 \uc694\uc18c\uac00 \ub418\uba74\uc11c, \uc6b4\uc601 \ud300\uc758 \ucd08\uc810\uc774 \uc784\ubca0\ub529\uc73c\ub85c \uc62e\uaca8\uac00\uace0 \uc788\uc2b5\ub2c8\ub2e4. <a href=\"https:\/\/www.investglass.com\/ko\/ai-%ea%b2%bd%ec%9f%81%ec%9d%84-%ec%a3%bc%eb%8f%84%ed%95%98%eb%8a%94-%ea%b5%ad%ea%b0%80\/\" target=\"_self\" rel=\"noopener noreferrer\">AI \uc8fc\ub3c4<\/a> \uc811\uadfc \ubc29\uc2dd\uc744 \uc601\uc5c5\ud300\uacfc \uc218\uc775 \ucc3d\ucd9c \ubd80\uc11c\uc5d0 \uc801\uc6a9\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubcc0\ud654\ub294 \uc601\uc5c5 \uae30\ud68c\uc5d0 \ub300\ud55c \uc2e4\uc2dc\uac04 \uc778\uc0ac\uc774\ud2b8\uc5d0 \ub300\ud55c \uc811\uadfc\uc744 \uc6a9\uc774\ud558\uac8c \ud558\uc5ec AI\ub97c \ud68c\uc0ac\uc758 \ud575\uc2ec \uc804\ub7b5 \uc790\uc6d0\uc73c\ub85c \uc790\ub9ac\ub9e4\uae40\ud568\uc73c\ub85c\uc368 \uace0\uac1d \uacbd\ud5d8\uc744 \ud06c\uac8c \uac1c\uc120\ud569\ub2c8\ub2e4. \uba38\uc2e0\ub7ec\ub2dd\uc740 AI\uac00 \ubc29\ub300\ud55c \uc591\uc758 \uace0\uac1d \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \ud574\uc11d\ud558\uc5ec \ubcf4\ub2e4 \uc815\ud655\ud558\uace0 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ub3c4\ucd9c\ud568\uc73c\ub85c\uc368 \uc774 \ud504\ub85c\uc138\uc2a4\ub97c \ub354\uc6b1 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automated-workflows-and-process-automation\">\uc790\ub3d9\ud654\ub41c \uc6cc\ud06c\ud50c\ub85c \ubc0f \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\uc758 \ub3c4\uc785\uc740 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI\ub97c \uc77c\uc0c1\uc801\uc778 \uc601\uc5c5 \uae30\ub2a5\uc5d0 \ud1b5\ud569\ud568\uc73c\ub85c\uc368 \ud2b9\uc815 \uc5c5\ubb34\uc758 \uc911\ubcf5\uc131\uc744 \uc5c6\uc560\uace0 \uc0c8\ub86d\uace0 \uac04\uc18c\ud654\ub41c \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uc704\ud55c \uae30\ubc18\uc744 \ub9c8\ub828\ud569\ub2c8\ub2e4. AI \uae30\ubc18\uc758 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \uae30\uc5c5\uc740 \uc774\uc804\uc5d0\ub294 SaaS \ub3c4\uad6c\uc5d0 \uc758\uc874\ud588\ub358 \ubcf5\uc7a1\ud55c \uc791\uc5c5\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\uac8c \ub418\uc5b4 \uc804\ubc18\uc801\uc778 \uc0dd\uc0b0\uc131\uc744 \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uae30\uc5c5\uc774 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc744 \ub3c4\uc785\ud558\uba74 \ud504\ub85c\uc138\uc2a4 \uc790\ub3d9\ud654\ub97c \ud1b5\ud574 \ud6a8\uc728\uc131\uc774 \ud06c\uac8c \ud5a5\uc0c1\ub429\ub2c8\ub2e4. Salesforce\uc758 \uc778\uacf5\uc9c0\ub2a5 \uae30\ub2a5\uc744 \ud65c\uc6a9\ud558\uba74 \uae30\uc5c5\uc740 \ub370\uc774\ud130 \uad00\ub9ac \ubc0f \uc5c5\ubb34 \uac10\ub3c5 \ubc29\uc2dd\uc744 \uac04\uc18c\ud654\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubc1c\uc804\uc740 \uc601\uc5c5\ud300\uc774 \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\uac00 \uc544\ub2cc \uc804\ub7b5\uc801 \ub178\ub825\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-predictive-analytics-and-customer-experiences\">\uc608\uce21 \ubd84\uc11d \ubc0f \uace0\uac1d \uacbd\ud5d8<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uba38\uc2e0\ub7ec\ub2dd\uc744 \uae30\ubc18\uc73c\ub85c \ud558\ub294 AI \uae30\ubc18 \uc608\uce21 \ubd84\uc11d\uc740 \uace0\uac1d \ud589\ub3d9\uc744 \uc608\uce21\ud558\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uc911\ucd94\uc801\uc778 \ub3c4\uad6c\ub85c\uc11c CRM \uc2dc\uc2a4\ud15c\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. AI \uae30\ubc18 \uc608\uce21 \ubd84\uc11d\uc740 \uace0\uac1d \uc5ec\uc815\uc744 \ub9e4\ud551\ud568\uc73c\ub85c\uc368 \ubcf4\ub2e4 \uac1c\uc778\ud654\ub418\uace0 \uc2dc\uc758\uc801\uc808\ud55c \uc0c1\ud638\uc791\uc6a9\uc744 \ud1b5\ud574 \uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc9c0\ub2a5\ud615 \uc2dc\uc2a4\ud15c\uc740 \ube44\uc815\ud615 \ub370\uc774\ud130\ub97c \uc2e0\uc18d\ud558\uac8c \uc815\ub9ac\ud558\uace0 \ud574\uc11d\ud558\uc5ec \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub85c \uc804\ud658\ud568\uc73c\ub85c\uc368 \ub9de\ucda4\ud615 \uc0c1\ud638 \uc791\uc6a9\uc744 \ucd09\uc9c4\ud558\ub294 \ub370 \ub2a5\uc219\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc81c\ub108\ub808\uc774\ud2f0\ube0c AI \uae30\uc220\uc744 \ub3c4\uc785\ud558\uba74 \uc601\uc5c5\ud300\uc5d0\uc11c \uc7a0\uc7ac \uace0\uac1d\uc744 \ubc1c\uad74\ud558\uace0 \ubbf8\ud305\uc744 \uc900\ube44\ud558\ub294 \ub370 \uc18c\uc694\ub418\ub294 \uc2dc\uac04\uc744 \ud06c\uac8c \uc904\uc5ec \uc601\ud5a5\ub825\uc774 \ud070 \uc5c5\ubb34\uc5d0 \ub354 \ub9ce\uc740 \ub178\ub825\uc744 \uc3df\uc744 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uae30\uc5c5\uc774 \uacbd\uc7c1\ub825\uc744 \uc720\uc9c0\ud558\ub824\uba74 AI\uac00 \uc0c1\ub2f9\ud55c \uac00\uce58\ub97c \uc81c\uacf5\ud560 \uc218 \uc788\ub294 \uae30\ud68c\ub97c \uc778\uc2dd\ud558\uace0 \uc774\ub97c \uacfc\uac10\ud558\uac8c \uc2e4\ud589\uc5d0 \uc62e\uae30\ub294 \uac83\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-s-ai-strategy-a-benchmark\">Salesforce\uc758 AI \uc804\ub7b5: \ubca4\uce58\ub9c8\ud06c<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-1024x683.jpg\" alt=\"\" class=\"wp-image-47381\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-1024x683.jpg 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-300x200.jpg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-768x512.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-1536x1024.jpg 1536w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-scaled.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Salesforce\uc758 AI \uc804\ub7b5<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \uc2dc\uc2a4\ud15c\uc5d0 AI\ub97c \ub0b4\uc7a5\ud558\ub294 Salesforce\uc758 \uc811\uadfc \ubc29\uc2dd\uc740 \uc0dd\uc0b0\uc131\uc744 \ub192\uc774\uace0 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\ub294 \ud45c\uc900\uc774 \ub418\uc5c8\uc2b5\ub2c8\ub2e4. \ub370\uc774\ud130 \ud1b5\ud569\uc744 \ud1b5\ud574 \ub370\uc774\ud130 \ucc98\ub9ac\ub97c \uc790\ub3d9\ud654\ud558\uace0 \uc2e4\uc2dc\uac04\uc73c\ub85c \ubd84\uc11d\uc744 \ud65c\uc6a9\ud568\uc73c\ub85c\uc368 Salesforce\ub294 \uc870\uc9c1\uc774 \ubcf4\ub2e4 \ud6a8\uc728\uc801\uc73c\ub85c \ub370\uc774\ud130\ub97c \uad00\ub9ac\ud558\uace0 \uc815\ubcf4\uc5d0 \uc785\uac01\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \ubc14\ud0d5\uc73c\ub85c \uc758\uc0ac \uacb0\uc815\uc744 \ub0b4\ub9b4 \uc218 \uc788\ub3c4\ub85d CRM\uc744 \ud601\uc2e0\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Klarna\uc758 CEO\ub294 Salesforce\uac00 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc744 \ubcf4\ub2e4 \ud6a8\uacfc\uc801\uc73c\ub85c \ud1b5\ud569\ud574\uc57c \ud560 \ud544\uc694\uc131\uc744 \uac15\uc870\ud558\uba70 SaaS \uc804\ub7b5\uc5d0\uc11c AI\uc758 \uc911\uc694\uc131\uc774 \uc810\uc810 \ub354 \ucee4\uc9c0\uace0 \uc788\uc74c\uc744 \uac15\uc870\ud588\uc2b5\ub2c8\ub2e4. \uc774 \ud30c\ud2b8\uc5d0\uc11c\ub294 AI\uc5d0 \uad00\ud55c Salesforce\uc758 \uc804\ub7b5\uc774 \uc5b4\ub5bb\uac8c \uc5c5\uacc4\uc758 \ub2e4\ub978 \uae30\uc5c5\ub4e4\uc774 \ubaa8\ubc29\ud560 \uc218 \uc788\ub294 \uac00\uc774\ub4dc\ub77c\uc778\uc744 \uc218\ub9bd\ud558\uace0 \uc788\ub294\uc9c0 \uc0b4\ud3b4\ubd05\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-salesforce-einstein-enhancing-efficiency\">Salesforce \uc544\uc778\uc288\ud0c0\uc778: \ud6a8\uc728\uc131 \ud5a5\uc0c1<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc608\uce21 \ubd84\uc11d\uc744 \ud65c\uc6a9\ud558\uc5ec \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uac1c\uc120\ud558\uace0 \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc774\ub294 Salesforce\uc758 AI \uae30\ubc18 \uc811\uadfc \ubc29\uc2dd\uc5d0\uc11c \uc911\ucd94\uc801\uc778 \uc5ed\ud560\uc744 \ud558\ub294 \uac83\uc774 \ubc14\ub85c Salesforce Einstein\uc785\ub2c8\ub2e4. \uace0\uac1d \uc131\ud5a5\uc744 \uc608\uce21\ud558\uc5ec \uc601\uc5c5\ud300\uc774 \uace0\uac1d\uacfc \ub354\uc6b1 \ub2a5\uc219\ud558\uac8c \uc18c\ud1b5\ud560 \uc218 \uc788\ub3c4\ub85d \ub9de\ucda4\ud615 \ucd94\ucc9c\uc744 \uc81c\uacf5\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc544\uc778\uc288\ud0c0\uc778\uc740 \uba38\uc2e0\ub7ec\ub2dd \ubc29\ubc95\uc744 \ud65c\uc6a9\ud558\uc5ec \uc6b4\uc601\uc758 \ud6a8\uc728\uc131\uacfc \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc758 \ud488\uc9c8\uc744 \ubaa8\ub450 \ud5a5\uc0c1\uc2dc\ud0b5\ub2c8\ub2e4. \uc774 \ub3c4\uad6c\ub294 \ub2e8\uc21c\ud788 \uc0dd\uc0b0\uc131 \ud5a5\uc0c1\uc5d0\ub9cc \ub3c4\uc6c0\uc774 \ub418\ub294 \uac83\uc774 \uc544\ub2c8\ub77c \uc601\uc5c5\ud300\uc774 \uc0c8\ub85c\uc6b4 \uc601\uc5c5 \uae30\ud68c\ub97c \ubc1c\uacac\ud558\uace0 \ud3ec\ucc29\ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud558\uc5ec \uad11\ubc94\uc704\ud55c Salesforce \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc758 \ud544\uc218 \uad6c\uc131 \uc694\uc18c\ub85c \uc790\ub9ac\ub9e4\uae40\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-integration-within-the-salesforce-ecosystem\">Salesforce \uc5d0\ucf54\uc2dc\uc2a4\ud15c \ub0b4 \ud1b5\ud569<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\ub294 \uc804\uccb4 \uc5d0\ucf54\uc2dc\uc2a4\ud15c\uc5d0 AI \uae30\ub2a5\uc744 \ud1b5\ud569\ud558\uc5ec \uc601\uc5c5\ud300\uc774 \ud1b5\ud569\ub418\uace0 \ud6a8\uc728\uc801\uc778 \uacbd\ud5d8\uc744 \ud560 \uc218 \uc788\ub3c4\ub85d \uc9c0\uc6d0\ud569\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ud1b5\ud569\uc740 \uc601\uc5c5 \uc804\ubb38\uac00\uc758 \uc0dd\uc0b0\uc131\uacfc \uc758\uc0ac \uacb0\uc815\uc758 \ud488\uc9c8\uc744 \ubaa8\ub450 \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\ub294 \ud50c\ub7ab\ud3fc \uc804\ubc18\uc5d0 \uac78\uccd0 AI\ub97c \ub3c4\uc785\ud568\uc73c\ub85c\uc368 \uc6cc\ud06c\ud50c\ub85c\uc6b0 \uc790\ub3d9\ud654, \uc7a0\uc7ac\uc801 \uc601\uc5c5 \uae30\ud68c \ud3ec\ucc29 \ub4f1\uc758 \uc791\uc5c5\uc744 \uc6a9\uc774\ud558\uac8c \ud558\ub3c4\ub85d \uc124\uacc4\ub41c \uac15\ub825\ud55c \ub3c4\uad6c\ub97c \ub2e4\uc591\ud558\uac8c \uc81c\uacf5\ud569\ub2c8\ub2e4. \uc774\ub294 \uc2dc\uc2a4\ud15c \ub0b4\uc5d0\uc11c AI \uae30\uc220\uc744 \ud65c\uc6a9\ud558\ub294 Salesforce\uc758 \uc804\ub7b5\uc774 \uc5bc\ub9c8\ub098 \uac15\ub825\ud55c\uc9c0 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-potential-of-ai-to-replace-saas-platforms\">SaaS \ud50c\ub7ab\ud3fc\uc744 \ub300\uccb4\ud560 AI\uc758 \uc7a0\uc7ac\ub825<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc8fc\ubaa9\ud560 \ub9cc\ud55c \uacfc\uc81c\uac00 \uc788\uae34 \ud558\uc9c0\ub9cc, \uae30\uc874 SaaS \ud50c\ub7ab\ud3fc\uc744 \ub300\uccb4\ud560 AI\uc758 \ud765\ubbf8\ub85c\uc6b4 \uc804\ub9dd\uc740 \uc810\uc810 \ub354 \ubd84\uba85\ud574\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. Salesforce AI\ub294 AI \uae30\ubc18 \uc194\ub8e8\uc158\uc774 \uae30\uc874 SaaS \ud50c\ub7ab\ud3fc\uc744 \uc5b4\ub5bb\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294\uc9c0 \uc798 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. \uc2dc\uc2a4\ud15c \ud1b5\ud569\uacfc \uad00\ub828\ub41c \ubb38\uc81c\uc640 \uc0c8\ub85c\uc6b4 \uae30\uc220\uc744 \uc218\uc6a9\ud558\ub824\ub294 \uc758\uc9c0\uac00 \uc8fc\uc694 \uace0\ub824 \uc0ac\ud56d\uc774\uc9c0\ub9cc, AI \uae30\ubc18 \uc194\ub8e8\uc158\uc774 \uc81c\uacf5\ud558\ub294 \uc7a5\uc810\uc758 \ub9e4\ub825\uc740 \ubcc0\ud654\ub97c \uace0\ub824\ud558\ub294 \uae30\uc5c5\uc5d0\uac8c \ub9e4\ub825\uc801\uc778 \uc635\uc158\uc774 \ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc77c\ubc18\uc801\uc73c\ub85c \uc5ec\ub7ec SaaS \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc774 \ud544\uc694\ud55c \ubcf5\uc7a1\ud55c \uc791\uc5c5\uacfc \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uad00\ub9ac\ud558\ub294 AI\uc758 \ub2a5\ub825\uc740 \uc774\ub7ec\ud55c \uae30\uc874 \ud50c\ub7ab\ud3fc\uc758 \uac15\ub825\ud55c \ub300\uc548\uc73c\ub85c\uc11c\uc758 \uc7a0\uc7ac\ub825\uc744 \uc2dc\uc0ac\ud569\ub2c8\ub2e4. \uc774 \uc139\uc158\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \uc2dc\uc2a4\ud15c\uc744 \ub300\uccb4\ud560 \uc218 \uc788\ub294 AI\uc758 \uc2e4\ud604 \uac00\ub2a5\uc131\uc744 \uc0b4\ud3b4\ubcf4\uace0 \uc774\ub7ec\ud55c \ubcc0\ud654\ub97c \uac00\ub2a5\ud558\uac8c \ud558\ub294 AI \uae30\ub2a5\uc5d0 \ucd08\uc810\uc744 \ub9de\ucdb0 \uc774\ub7ec\ud55c \ubcc0\ud654\uac00 \uc218\ubc18\ud560 \uc218 \uc788\ub294 \uc0ac\ud56d\uc744 \uc0b4\ud3b4\ubd05\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai-revolution-in-enterprise-software\">\uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc18c\ud504\ud2b8\uc6e8\uc5b4\uc758 AI \ud601\uba85<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubd80\ubb38\uc5d0\uc11c AI \ud601\uba85\uacfc \uba38\uc2e0\ub7ec\ub2dd\uc73c\ub85c \uc778\ud55c \ubcc0\ud654\ub294 \ubcf5\uc7a1\ud55c \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uac04\uc18c\ud654\ud558\uace0, \uc140\ud504 \uc11c\ube44\uc2a4\ub97c \uc704\ud55c \ud658\uacbd\uc744 \uc870\uc131\ud558\uba70, \uc77c\uc0c1\uc801\uc778 \uc5c5\ubb34\uc5d0 \uc0ac\ub78c\uc774 \ucc38\uc5ec\ud560 \ud544\uc694\uc131\uc744 \uc904\uc5ec\uc8fc\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub514\uc9c0\ud138 \ud2b8\ub79c\uc2a4\ud3ec\uba54\uc774\uc158\uc740 \uc5d4\ud130\ud504\ub77c\uc774\uc988 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \ubd80\ubb38\uc758 \uc911\uc694\ud55c \ubcc0\ud654\ub97c \uc8fc\ub3c4\ud558\uba70 \uc2dc\uc2a4\ud15c\uc744 \ub354\uc6b1 \ud6a8\uc728\uc801\uc774\uace0 \ud1b5\ud569\uc801\uc73c\ub85c \ub9cc\ub4e4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ubcc0\ud654\ub294 \uae30\uc5c5\ub4e4\uc774 \uc810\uc810 \ub354 \ud1b5\ud569\ub41c \uc2dc\uc2a4\ud15c\uc744 \uc120\ud638\ud568\uc5d0 \ub530\ub77c \uae30\uc874 SaaS \ud50c\ub7ab\ud3fc\uc5d0 \ub300\ud55c \uc758\uc874\ub3c4\ub97c \ub0ae\ucd9c \uc218 \uc788\ub294 \uc7a0\uc7ac\ub825\uc744 \uac00\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2028\ub144\uc744 \ub0b4\ub2e4\ubcf4\uba74, \uc608\uce21\uc5d0 \ub530\ub974\uba74 \uc0dd\uc131\ud615 AI\uac00 \uc804\uccb4 B2B \uc601\uc5c5 \ud65c\ub3d9\uc758 \uc57d 60%\uc5d0\uc11c \uc5ed\ud560\uc744 \ud560 \uac83\uc73c\ub85c \ubcf4\uc774\uba70, \uc774\ub294 2023\ub144 \uae30\ub85d\ub41c 5% \ubbf8\ub9cc\uc5d0\uc11c \uae09\uaca9\ud788 \uc99d\uac00\ud55c \uc218\uce58\uc785\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub180\ub77c\uc6b4 \uc131\uc7a5\uc740 \uae30\uc5c5 \ub0b4\uc5d0\uc11c AI \uae30\ubc18 \uc804\ub7b5\uc744 \ub3c4\uc785\ud558\ub294 \ucd94\uc138\ub97c \uc5ec\uc2e4\ud788 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. <a href=\"https:\/\/www.investglass.com\/ko\/saas%ec%9d%98-%ec%9d%98%eb%af%b8\/\" target=\"_self\" rel=\"noopener noreferrer\">SaaS \uc0b0\uc5c5<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fewer-saas-more-ai-agents\">\ub354 \uc801\uc740 SaaS, \ub354 \ub9ce\uc740 AI \uc5d0\uc774\uc804\ud2b8?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI \uae30\ub2a5\uc774 \uc790\uc728\uc131\uc744 \ud655\ubcf4\ud558\uba74\uc11c \uae30\uc874 SaaS \ud50c\ub7ab\ud3fc\uc758 \ud544\uc694\uc131\uc774 \uc904\uc5b4\ub4e4 \uc218 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uc5d0\uc774\uc804\ud2b8\ub294 \uc774\uc804\uc5d0 \ub2e4\uc591\ud55c SaaS \uc560\ud50c\ub9ac\ucf00\uc774\uc158\uc5d0\uc11c \uac10\ub3c5\ud558\ub358 \uc5ec\ub7ec \uc791\uc5c5\uc744 \uc218\ud589\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uc601\uc5c5\ud300\uc740 \uc804\ub7b5\uc801 \uc774\ub2c8\uc154\ud2f0\ube0c\uc5d0 \uc9d1\uc911\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SaaS \ud50c\ub7ab\ud3fc\uc740 \ud504\ub860\ud2b8\uc5d4\ub4dc \uc778\ud130\ud398\uc774\uc2a4\uc758 \uc911\uc694\uc131\uc774 \uac10\uc18c\ud568\uc5d0 \ub530\ub77c \ubc31\uc5d4\ub4dc \uc5ed\ud560\ub85c \uc804\ud658\ub420 \uc218 \uc788\uc2b5\ub2c8\ub2e4. AI\ub294 \ub2e4\uc591\ud55c \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc2dc\uc2a4\ud15c \uac04\uc758 \uc6d0\ud65c\ud55c \uc0c1\ud638 \uc791\uc6a9\uc744 \ucd09\uc9c4\ud560 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-real-world-examples\">\uc2e4\uc81c \uc0ac\ub840<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Klarna\uc758 \uc5ec\uc815\uc740 \uae30\uc5c5 \ub370\uc774\ud130 \uad00\ub9ac\ub97c \ub354\uc6b1 \ud6a8\uc728\uc801\uc73c\ub85c \uac1c\uc120\ud558\uae30 \uc704\ud574 AI\ub97c \ub3c4\uc785\ud588\uc744 \ub54c\uc758 \uc131\uacfc\uc640 \uc7a5\uc560\ubb3c\uc744 \uc798 \ubcf4\uc5ec\uc90d\ub2c8\ub2e4. Klarna\uc758 \uc804\ub7b5\uc740 AI \uc5ed\ub7c9 \uac15\ud654\ub97c \uc704\ud55c \ub370\uc774\ud130 \ud1b5\ud569 \ubc0f \ud1b5\ud569\uc758 \uc911\uc694\uc131\uc744 \uac15\uc870\ud569\ub2c8\ub2e4. \ub2e4\uc591\ud55c SaaS \ub3c4\uad6c\uc5d0 \ud769\uc5b4\uc838 \uc788\ub294 \uc815\ubcf4 \ud658\uacbd\uc5d0 \uc9c1\uba74\ud55c Klarna\ub294 \ub370\uc774\ud130\ub97c \ud1b5\ud569\ud558\uae30 \uc704\ud574 Neo4j\ub97c \ud65c\uc6a9\ud558\uc5ec \ub0b4\ubd80 \uae30\uc220 \uc2a4\ud0dd\uc744 \uad6c\ucd95\ud588\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uc804\ub7b5\uc744 \ud1b5\ud574 \ud074\ub77c\ub098\ub294 \uac10\uc0ac, \ubc84\uc804 \uad00\ub9ac, \uc561\uc138\uc2a4 \uc81c\uc5b4 \ub4f1 \uae30\uc5c5\uc758 \uc911\uc694\ud55c \uae30\ub2a5\uc744 \ucc98\ub9ac\ud560 \uc218 \uc788\uc5c8\uc2b5\ub2c8\ub2e4. \uc774\ub294 AI\uac00 \ube44\uc988\ub2c8\uc2a4 \ud504\ub85c\uc138\uc2a4\ub97c \uac1c\uc120\ud558\uace0 \uace0\uac1d \uacbd\ud5d8\uc744 \uac15\ud654\ud558\ub294 \ub370 \uc5b4\ub5bb\uac8c \ub3c4\uc6c0\uc774 \ub420 \uc218 \uc788\ub294\uc9c0 \ubcf4\uc5ec\uc8fc\ub294 \uc608\uc2dc\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-challenges-in-replacing-salesforce-with-ai\">Salesforce\ub97c AI\ub85c \ub300\uccb4\ud560 \ub54c\uc758 \uacfc\uc81c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\uc5d0\uc11c AI\ub85c \uc804\ud658\ud558\ub294 \ub370\uc5d0\ub294 \uae30\uc220\uc801 \uc5b4\ub824\uc6c0, \uc724\ub9ac\uc801 \ubb38\uc81c, \uc2dc\uc7a5\uc758 \ubcc0\ub3d9 \ub4f1 \ub2e4\uc591\ud55c \uc7a5\uc560\ubb3c\uc774 \uc218\ubc18\ub429\ub2c8\ub2e4. AI \uae30\uc220\uc740 \ub370\uc774\ud130 \ubcf4\ud638\ub97c \uc704\ud55c \uc815\uad50\ud55c \uc804\ub7b5\uc73c\ub85c CRM \uc2dc\uc2a4\ud15c\uc744 \uac15\ud654\ud558\uc9c0\ub9cc, \uc5c4\uaca9\ud55c \ubcf4\uc548 \ud504\ub85c\ud1a0\ucf5c\uc758 \ud544\uc694\uc131\uc744 \ubb34\uc2dc\ud574\uc11c\ub294 \uc548 \ub429\ub2c8\ub2e4. AI\ub294 \uba38\uc2e0\ub7ec\ub2dd\uc744 \ud1b5\ud574 \uacfc\uac70 \ub370\uc774\ud130\ub97c \ud3c9\uac00\ud558\uc5ec \ubcf4\uc548 \ucde8\uc57d\uc810\uc744 \ucc3e\uc544\ub0b4\uc5b4 \uc804\ubc18\uc801\uc778 \ubcf4\ud638 \ud504\ub808\uc784\uc6cc\ud06c\ub97c \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\uc5d0 \uc219\ub828\ub41c \uc804\ubb38\uac00\uac00 \ubd80\uc871\ud558\uace0 \uae30\uc874 \uc2dc\uc2a4\ud15c\uc744 AI \uae30\ubc18 \ud50c\ub7ab\ud3fc\uc73c\ub85c \uc5c5\uadf8\ub808\uc774\ub4dc\ud558\ub294 \ub370 \ub530\ub974\ub294 \ubcf5\uc7a1\ud55c \ud504\ub85c\uc138\uc2a4\ub294 \ud6a8\uacfc\uc801\uc778 AI \ubc30\ud3ec\uc5d0 \uc0c1\ub2f9\ud55c \uc7a5\uc560\ubb3c\uc774 \ub418\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \uc139\uc158\uc5d0\uc11c\ub294 \uc774\ub7ec\ud55c \uacfc\uc81c\uc640 \uc774\ub97c \uadf9\ubcf5\ud558\uae30 \uc704\ud55c \uc194\ub8e8\uc158\uc5d0 \ub300\ud574 \uc124\uba85\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-technical-and-operational-hurdles\">\uae30\uc220 \ubc0f \uc6b4\uc601\uc0c1\uc758 \uc7a5\uc560\ubb3c<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ud604\uc7ac \ud504\ub85c\uc138\uc2a4\uc5d0 AI\ub97c \ud1b5\ud569\ud558\uba74 \ub370\uc774\ud130 \uae30\ubc00\uc131\uc5d0 \ub300\ud55c \uc6b0\ub824\uac00 \uc81c\uae30\ub420 \uc218 \uc788\uc73c\ubbc0\ub85c \uac15\ub825\ud55c \uc548\uc804\uc7a5\uce58\uac00 \ud544\uc694\ud569\ub2c8\ub2e4. AI \uae30\ubc18\uc758 \uc608\uce21 \ubd84\uc11d\uc740 \uacfc\uac70 \ub370\uc774\ud130\ub97c \ud3c9\uac00\ud558\uc5ec \uc7a0\uc7ac\uc801\uc778 \ubcf4\uc548 \ucde8\uc57d\uc810\uc744 \ucc3e\uc544\ub0b4\uace0 \uac00\uc7a5 \uc2dc\uae09\ud55c \uac1c\uc120 \uc0ac\ud56d\uc744 \uacb0\uc815\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uae30\uc5c5\uc740 \ud2b9\ud788 \ub370\uc774\ud130 \ud1b5\ud569\uacfc \uad00\ub828\ud558\uc5ec \uae30\uc874 \uc2dc\uc2a4\ud15c\uc744 AI \uae30\ubc18 \uae30\uc220\uc744 \uc218\uc6a9\ud558\ub3c4\ub85d \uc870\uc815\ud558\ub294 \ub370 \uc5b4\ub824\uc6c0\uc744 \uacaa\uc744 \uc218 \uc788\uc73c\uba70, \uc774\ub85c \uc778\ud574 \uc6b4\uc601\uc774 \uc911\ub2e8\ub420 \uac00\ub2a5\uc131\uc774 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc804\ud658 \uacfc\uc815\uc5d0\uc11c \uc6d0\ud65c\ud55c \uc0c1\ud638 \uc791\uc6a9\uc744 \uac00\ub2a5\ud558\uac8c \ud558\ub824\uba74 \ud2b9\uc815 API\uc640 \ubbf8\ub4e4\uc6e8\uc5b4\uac00 \ud544\uc218\uc801\uc778 \uacbd\uc6b0\uac00 \ub9ce\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ethical-considerations-and-human-oversight\">\uc724\ub9ac\uc801 \uace0\ub824 \uc0ac\ud56d \ubc0f \uc778\uc801 \uac10\ub3c5<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\uc5d0 \uc758\uc874\ud558\uba74 \uc758\uc0ac \uacb0\uc815\uc5d0\uc11c \ud3b8\ud5a5\ub41c \uacb0\uacfc\uac00 \ub3c4\ucd9c\ub418\uc5b4 \uacf5\uc815\uc131 \ubc0f \ud3ec\uc6a9\uc131\uacfc \uad00\ub828\ub41c AI \uc724\ub9ac\uc801 \ubb38\uc81c\uac00 \ubc1c\uc0dd\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4. AI \uc2dc\uc2a4\ud15c\uc740 \ud559\uc2b5 \ub370\uc774\ud130\uc5d0 \uc874\uc7ac\ud558\ub294 \ud3b8\uacac\uc744 \ubc18\uc601\ud560 \uc218 \uc788\uc73c\ubbc0\ub85c \uacf5\uc815\ud55c \uacb0\uacfc\ub97c \uc81c\uacf5\ud558\ub294\uc9c0 \ud655\uc778\ud558\uae30 \uc704\ud574 AI \uc2dc\uc2a4\ud15c\uc744 \uc8fc\uae30\uc801\uc73c\ub85c \ud3c9\uac00\ud558\ub294 \uac83\uc774 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc0ac\ub78c\uc774 \uac10\ub3c5\ud558\ub294 \uac83\uc740 AI\ub97c \uc591\uc2ec\uc801\uc73c\ub85c \ubc30\uce58\ud558\uace0 \uacf5\uc815\ud55c \uc758\uc0ac\uacb0\uc815\uc774 \uc774\ub8e8\uc5b4\uc9c0\ub3c4\ub85d \ubcf4\uc7a5\ud558\uae30 \uc704\ud55c \ud575\uc2ec \uc694\uc18c\uc774\uba70, \uc774\ub294 \uc790\ub3d9\ud654\ub41c \uc758\uc0ac\uacb0\uc815 \ud504\ub85c\uc138\uc2a4\uc640 \uad00\ub828\ub41c \uc724\ub9ac\uc801 \uc704\ud5d8\uc744 \uc904\uc774\ub294 \ub370 \ud544\uc218\uc801\uc785\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-market-dynamics-and-adoption-rates\">\uc2dc\uc7a5 \uc5ed\ud559 \ubc0f \ucc44\ud0dd\ub960<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\uc2e4\uc2dc\uac04 \ub370\uc774\ud130\uc640 \uc778\uc0ac\uc774\ud2b8\ub97c \ud65c\uc6a9\ud558\uc5ec \uace0\uac1d \ucc38\uc5ec\ub97c \ud5a5\uc0c1\uc2dc\ud0a4\uace0\uc790 \ud558\ub294 \uc5f4\ub9dd\uc5d0 \ud798\uc785\uc5b4 \uae30\uc5c5\ub4e4\uc740 \uc810\uc810 \ub354 \ub9ce\uc740 \uae30\uc5c5\ub4e4\uc774 CRM \uc2dc\uc2a4\ud15c\uc5d0 AI\ub97c \ub3c4\uc785\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc124\ubb38\uc870\uc0ac\uc5d0 \ub530\ub974\uba74 \uae30\uc5c5\ub4e4\uc774 \uc601\uc5c5 \uc811\uadfc \ubc29\uc2dd\uc5d0 AI\ub97c \ud1b5\ud569\ud558\ub294 \ub370 \ub354 \ub192\uc740 \uc6b0\uc120\uc21c\uc704\ub97c \ub450\uace0 \uc788\ub294 \uac83\uc73c\ub85c \ub098\ud0c0\ub098\uba74\uc11c \uc2dc\uc7a5\uc758 \uc5ed\ud559 \uad00\uacc4\ub3c4 \ube60\ub974\uac8c \ubcc0\ud654\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uc194\ub8e8\uc158\uc758 \ub3c4\uc785 \uc18d\ub3c4\ub294 \uc608\uc0c1\ub418\ub294 \ud22c\uc790 \uc218\uc775\ub960(ROI), \uc870\uc9c1\uc758 \uc900\ube44 \uc815\ub3c4, \uc9c4\ud654\ud558\ub294 \uace0\uac1d\uc758 \uae30\ub300\uce58\uc5d0 \ub530\ub77c \uacb0\uc815\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-future-outlook-ai-and-the-next-generation-of-sales-tech\">\ud5a5\ud6c4 \uc804\ub9dd AI\uc640 \ucc28\uc138\ub300 \uc601\uc5c5 \uae30\uc220<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-1024x681.jpg\" alt=\"AI\uc640 \ucc28\uc138\ub300 \uc601\uc5c5 \uae30\uc220\" class=\"wp-image-47382\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-1024x681.jpg 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-300x200.jpg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-768x511.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-1536x1022.jpg 1536w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-scaled.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">AI\uc640 \ucc28\uc138\ub300 \uc601\uc5c5 \uae30\uc220<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\uc2e4\uc2dc\uac04\uc73c\ub85c \ub370\uc774\ud130\ub97c \ubd84\uc11d\ud558\uace0 \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\uc5ec \uc758\uc0ac \uacb0\uc815\uc744 \ud06c\uac8c \ud5a5\uc0c1\uc2dc\ud0ac \uc218 \uc788\ub294 \uae30\ub2a5\uc744 \uc81c\uacf5\ud558\uae30 \ub54c\ubb38\uc5d0 \uc601\uc5c5 \uae30\uc220 \uc601\uc5ed\uc5d0\uc11c AI\uc758 \uc804\ub9dd\uc740 \ubc1d\uc544 \ubcf4\uc785\ub2c8\ub2e4. AI\uc758 \ubc1c\uc804\uc740 \ub354 \uc801\uc740 \uc218\uc758 \uac15\ub825\ud55c \ud50c\ub7ab\ud3fc\uc73c\ub85c \ud2b9\uc9d5\uc9c0\uc5b4\uc9c0\ub294 SaaS \uc2dc\uc7a5 \ud658\uacbd\uc73c\ub85c \uc774\uc5b4\uc9c8 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uae30\uc5c5\ub4e4\uc774 \uce58\uc5f4\ud55c \uacbd\uc7c1\uc758 \uc555\ubc15\uc744 \ub290\ub07c\uace0 AI \uae30\uc220\uc758 \uae09\uc18d\ud55c \ubc1c\uc804\uc744 \ubaa9\uaca9\ud568\uc5d0 \ub530\ub77c, \uae30\uc874 \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uc774\ub7ec\ud55c \ud601\uc2e0\uc801\uc778 \uc194\ub8e8\uc158\uc73c\ub85c \uc804\ud658\ud558\ub824\ub294 \uacbd\ud5a5\uc774 \uc810\uc810 \ub354 \uac15\ud574\uc9c0\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \uc6c0\uc9c1\uc784\uc740 AI\uac00 \uc601\uc5c5 \uae30\uc220\uc758 \ubbf8\ub798 \ubc29\ud5a5\uc744 \uc5b4\ub5bb\uac8c \ud615\uc131\ud574 \ub098\uac08\uc9c0\ub97c \uacb0\uc815\ud558\ub294 \ub370 \uc911\uc694\ud55c \uc5ed\ud560\uc744 \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-gartner-predictions-and-industry-trends\">Gartner \uc608\uce21 \ubc0f \uc5c5\uacc4 \ub3d9\ud5a5<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SaaS \ub0b4 AI\uc758 \uae09\uc99d\uc73c\ub85c \uc778\ud574 \uc5c5\uacc4\ub294 \ubcc0\ud654\ub97c \uacaa\uace0 \uc788\uc73c\uba70, 2025\ub144\uae4c\uc9c0 \uac70\uc758 \ubaa8\ub4e0 \uc0c8\ub85c\uc6b4 \uc18c\ud504\ud2b8\uc6e8\uc5b4 \uc81c\ud488\uc5d0 AI\uc640 \uba38\uc2e0\ub7ec\ub2dd\uc774 \ud1b5\ud569\ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ub429\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ub3d9\ud654\ub294 \uc2e4\uc2dc\uac04\uc73c\ub85c \uc778\uc0ac\uc774\ud2b8\ub97c \uc81c\uacf5\ud558\uace0 \uc608\uce21 \ubd84\uc11d \uae30\ub2a5\uc744 \uac1c\uc120\ud558\uc5ec \uc601\uc5c5 \uc6b4\uc601\uc758 \ud601\uc2e0\uacfc \ud6a8\uc728\uc131\uc744 \ubaa8\ub450 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-staying-ahead-with-innovation\">\ud601\uc2e0\uc73c\ub85c \uc55e\uc11c \ub098\uac00\uae30<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ud2b9\ud788 \uc544\uc778\uc288\ud0c0\uc778\uc744 \ud1b5\ud55c Salesforce\uc758 AI \uae30\ub2a5\uc5d0 \ub300\ud55c \uc811\uadfc \ubc29\uc2dd\uc740 CRM \uae30\ub2a5 \uac1c\uc120\uc758 \uc120\ub450\uc8fc\uc790\ub85c \uc790\ub9ac\ub9e4\uae40\ud588\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c AI \uae30\ubc18 \ub3c4\uad6c\ub85c \uc218\ub9ce\uc740 \uc791\uc5c5\uc744 \uc790\ub3d9\ud654\ud568\uc73c\ub85c\uc368 \uc601\uc5c5\ud300\uc740 \uc804\ub7b5\uc801 \uc774\ub2c8\uc154\ud2f0\ube0c\uc640 \uace0\uac1d \uc0c1\ud638 \uc791\uc6a9\uc5d0 \ub354 \ub9ce\uc740 \uc2dc\uac04\uc744 \ud560\uc560\ud560 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ubbf8\ub798\ub97c \ubc14\ub77c\ubcf4\uba70 \uc5c5\uacc4\uc758 \uc800\uba85\ud55c \uc778\uc0ac\ub4e4\uc740 \uc778\uacf5\uc9c0\ub2a5\uc774 CRM\uacfc \uc601\uc5c5\uc5d0 \uc0ac\uc6a9\ub418\ub294 \uae30\uc220\uc5d0 \ubbf8\uce58\ub294 \ud601\uc2e0\uc801\uc778 \ud6a8\uacfc\ub97c \uac15\uc870\ud569\ub2c8\ub2e4. \uc774\ub4e4\uc740 \uae30\uc5c5\uc774 \ubcc0\ud654\ub97c \uc218\uc6a9\ud558\uace0 \ud601\uc2e0\uc744 \ucd94\uad6c\ud558\ub3c4\ub85d \uc7a5\ub824\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ceo-marc-benioff-s-vision\">\ub9c8\ud06c \ubca0\ub2c8\uc624\ud504 CEO\uc758 \ube44\uc804<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ub9c8\ud06c \ubca0\ub2c8\uc624\ud504\ub294 \uae30\uc5c5\uc774 \uace0\uac1d\uacfc \uc0c1\ud638 \uc791\uc6a9\ud558\uace0 \uc18c\ud1b5\ud558\ub294 \ubc29\uc2dd\uc758 \ud575\uc2ec \uc5ed\ud559\uc744 \ubcc0\ud654\uc2dc\ud0a4\uba70 CRM\uc5d0 \ud601\uba85\uc801\uc778 \uc601\ud5a5\uc744 \ubbf8\uce60 \uac83\uc73c\ub85c \uc608\uc0c1\ud569\ub2c8\ub2e4. \uadf8\ub294 \uba38\uc2e0\ub7ec\ub2dd\uc744 \ud3ec\ud568\ud55c AI\uc758 \ud1b5\ud569\uc73c\ub85c Salesforce\uc5d0 \ub354\uc6b1 \uc9c0\ub2a5\uc801\uc778 \ub3c4\uad6c\uac00 \ub3c4\uc785\ub418\uc5b4 \uc758\uc0ac \uacb0\uc815 \ud504\ub85c\uc138\uc2a4\uc640 \uace0\uac1d \ucc38\uc5ec\uac00 \ud68d\uae30\uc801\uc73c\ub85c \ud5a5\uc0c1\ub420 \uac83\uc73c\ub85c \uc608\uc0c1\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-summary\">\uc694\uc57d<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774 \uc139\uc158\uc5d0\uc11c\ub294 \ube14\ub85c\uadf8 \uac8c\uc2dc\ubb3c \uc804\uccb4\uc5d0\uc11c \ub17c\uc758\ub41c \ud575\uc2ec \uc0ac\ud56d\uc744 \uc694\uc57d\ud558\uc5ec Salesforce\ub97c AI\ub85c \ub300\uccb4\ud560 \ub54c\uc758 \ud601\uc2e0\uc801 \uc7a0\uc7ac\ub825\uacfc \ub3c4\uc804 \uacfc\uc81c\ub97c \uac15\uc870\ud569\ub2c8\ub2e4. \ub9c8\uc9c0\ub9c9\uc73c\ub85c \ub3c5\uc790\ub4e4\uc774 AI\uc758 \uc7a0\uc7ac\ub825\uc744 \uc218\uc6a9\ud558\uace0 \uc790\uc2e0\uac10\uc744 \uac00\uc9c0\uace0 CRM\uc758 \ubbf8\ub798\ub97c \ud0d0\uc0c9\ud560 \uc218 \uc788\ub3c4\ub85d \uaca9\ub824\ud558\ub294 \ub9d0\ub85c \ub9c8\ubb34\ub9ac\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\">\uc790\uc8fc \ubb3b\ub294 \uc9c8\ubb38<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-salesforce-s-ai-strategy\">Salesforce\uc758 AI \uc804\ub7b5\uc740 \ubb34\uc5c7\uc778\uac00\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\uc758 AI \uc804\ub7b5\uc740 \ub370\uc774\ud130 \ud1b5\ud569\uacfc \uc544\uc778\uc288\ud0c0\uc778 \ud50c\ub7ab\ud3fc\uc744 \ud1b5\ud574 CRM \uae30\ub2a5\uc744 \uac15\ud654\ud558\uace0, \uc601\uc5c5 \ud504\ub85c\uc138\uc2a4\ub97c \uac1c\uc120\ud558\uba70, \uc2e4\ud589 \uac00\ub2a5\ud55c \uc778\uc0ac\uc774\ud2b8\ub97c \uc704\ud55c \uc608\uce21 \ubd84\uc11d\uc744 \uc81c\uacf5\ud558\ub294 \ub370 \uc911\uc810\uc744 \ub450\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774 \ud1b5\ud569\uc740 \uc0ac\uc6a9\uc790\uc758 \uc5ed\ub7c9\uc744 \uac15\ud654\ud558\uace0 CRM \ud658\uacbd \ub0b4\uc5d0\uc11c \uc758\uc0ac \uacb0\uc815\uc744 \ucd5c\uc801\ud654\ud558\ub294 \uac83\uc744 \ubaa9\ud45c\ub85c \ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-does-ai-improve-customer-experiences-in-crm-systems\">AI\ub294 CRM \uc2dc\uc2a4\ud15c\uc5d0\uc11c \uace0\uac1d \uacbd\ud5d8\uc744 \uc5b4\ub5bb\uac8c \uac1c\uc120\ud560\uae4c\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM \uc2dc\uc2a4\ud15c \ub0b4\uc5d0\uc11c \uc608\uce21 \ubd84\uc11d\uacfc \uba38\uc2e0 \ub7ec\ub2dd\uc744 \ud65c\uc6a9\ud569\ub2c8\ub2e4, <a href=\"https:\/\/www.investglass.com\/ko\/ai%eb%a1%9c-%ea%b3%a0%ea%b0%9d-%ea%b2%bd%ed%97%98%ec%9d%84-%ea%b0%9c%ec%84%a0%ed%95%98%ea%b8%b0-%ec%9c%84%ed%95%9c-%ec%a3%bc%ec%9a%94-%ec%a0%84%eb%9e%b5\/\" target=\"_self\" rel=\"noopener noreferrer\">\uace0\uac1d \uacbd\ud5d8\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 AI<\/a> \uace0\uac1d \ud589\ub3d9\uc744 \uc608\uce21\ud558\uace0 \uadf8\uc5d0 \ub530\ub77c \uc0c1\ud638\uc791\uc6a9\uc744 \ub9de\ucda4\ud654\ud558\uc5ec \uace0\uac1d \ub9cc\uc871\ub3c4\ub97c \ub192\uc77c \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\ub294 \ubcf4\ub2e4 \uac1c\ubcc4\ud654\ub418\uace0 \uc601\ud5a5\ub825 \uc788\ub294 \ucc38\uc5ec\ub85c \uc774\uc5b4\uc838 \uace0\uac1d\uacfc\uc758 \uad00\uacc4\ub97c \ub354\uc6b1 \uacac\uace0\ud558\uac8c \uad6c\ucd95\ud558\ub294 \ub370 \ub3c4\uc6c0\uc774 \ub429\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-the-main-challenges-of-replacing-salesforce-with-ai\">Salesforce\ub97c AI\ub85c \ub300\uccb4\ud560 \ub54c\uc758 \uc8fc\uc694 \uacfc\uc81c\ub294 \ubb34\uc5c7\uc778\uac00\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\ub97c AI\ub85c \ub300\uccb4\ud558\ub824\uba74 \uae30\uc874 \ub808\uac70\uc2dc \uc2dc\uc2a4\ud15c\uacfc\uc758 \ub370\uc774\ud130 \ud1b5\ud569, AI \uc758\uc0ac \uacb0\uc815\uc758 \ud3b8\ud5a5\uc131\uacfc \uac19\uc740 \uc724\ub9ac\uc801 \ubb38\uc81c \ud574\uacb0 \ub4f1 \uc911\uc694\ud55c \uacfc\uc81c\uac00 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\uc774\ub7ec\ud55c \uc7a5\uc560\ubb3c\uc740 \uad6c\ud604\uacfc \uc2dc\uc7a5 \ucc44\ud0dd\uc5d0 \ubaa8\ub450 \uc601\ud5a5\uc744 \ubbf8\uce60 \uc218 \uc788\uc2b5\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-does-salesforce-einstein-enhance-efficiency\">Salesforce Einstein\uc740 \uc5b4\ub5bb\uac8c \ud6a8\uc728\uc131\uc744 \ud5a5\uc0c1\ud558\ub098\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce Einstein\uc740 \uba38\uc2e0\ub7ec\ub2dd\uacfc \uc608\uce21 \ubd84\uc11d\uc744 \uc0ac\uc6a9\ud558\uc5ec \uc6cc\ud06c\ud50c\ub85c\uc6b0\ub97c \uac04\uc18c\ud654\ud558\uace0 \uace0\uac1d \ud589\ub3d9\uc744 \uc608\uce21\ud558\uc5ec \uc11c\ube44\uc2a4 \ud6a8\uc728\uc131\uc744 \uac1c\uc120\ud558\uace0 \uace0\uac1d \ucc38\uc5ec\ub97c \uac15\ud654\ud569\ub2c8\ub2e4.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-marc-benioff-s-vision-for-ai-in-crm\">\ub9c8\ud06c \ubca0\ub2c8\uc624\ud504\ub294 CRM\uc5d0\uc11c AI\uc5d0 \ub300\ud574 \uc5b4\ub5a4 \ube44\uc804\uc744 \uac16\uace0 \uc788\ub098\uc694?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\ub9c8\ud06c \ubca0\ub2c8\uc624\ud504\ub294 AI\ub97c \ub354 \uc2a4\ub9c8\ud2b8\ud55c \ub3c4\uad6c\ub85c \uace0\uac1d\uacfc\uc758 \uc0c1\ud638\uc791\uc6a9\uacfc \uc758\uc0ac\uacb0\uc815\uc744 \ud5a5\uc0c1\uc2dc\ud0a4\ub294 CRM\uc758 \ud601\uc2e0\uc801 \ud798\uc73c\ub85c \ubcf4\uace0 \uc788\uc2b5\ub2c8\ub2e4. \uc774\ub7ec\ud55c \ube44\uc804\uc744 \ubc14\ud0d5\uc73c\ub85c AI\ub294 \uace0\uac1d \uad00\uacc4 \uad00\ub9ac\uc5d0\uc11c \ube44\uc988\ub2c8\uc2a4 \uc804\ub7b5\uc744 \ubc1c\uc804\uc2dc\ud0a4\ub294 \ud575\uc2ec \uc694\uc18c\ub85c \uc790\ub9ac\ub9e4\uae40\ud558\uace0 \uc788\uc2b5\ub2c8\ub2e4.<\/p>","protected":false},"excerpt":{"rendered":"<p>Can AI replace Salesforce with AI, specifically Salesforce AI? This is the central question many businesses are asking as artificial intelligence technology advances. In this article, we\u2019ll explore whether AI can take over the complex functionalities managed by Salesforce, including data integration, data management, process automation, and customer insights. We\u2019ll examine the potential benefits and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":47379,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[1197,1196],"class_list":["post-47377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-ai-salesforce","tag-salesforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Replace Salesforce with AI: Is it Possible?<\/title>\n<meta name=\"description\" content=\"Explore if it is possible to replace Salesforce with AI and what this means for CRM systems in businesses today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investglass.com\/ko\/\uc138\uc77c\uc988\ud3ec\uc2a4\ub97c-\uc778\uacf5\uc9c0\ub2a5\uc73c\ub85c-\ub300\uccb4\ud560-\uc900\ube44\uac00-\ub418\uc5c8\ub294\/\" \/>\n<meta property=\"og:locale\" content=\"ko_KR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are We Ready to Replace Salesforce with AI? 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Exploring the Possibilities","og_description":"Can AI replace Salesforce with AI, specifically Salesforce AI? This is the central question many businesses are asking as artificial intelligence","og_url":"https:\/\/www.investglass.com\/ko\/\uc138\uc77c\uc988\ud3ec\uc2a4\ub97c-\uc778\uacf5\uc9c0\ub2a5\uc73c\ub85c-\ub300\uccb4\ud560-\uc900\ube44\uac00-\ub418\uc5c8\ub294\/","og_site_name":"InvestGlass","article_published_time":"2025-08-02T09:56:00+00:00","article_modified_time":"2025-10-28T10:24:50+00:00","og_image":[{"width":2048,"height":1365,"url":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/brooke-cagle-tLG2hcpITZE-unsplash-scaled.jpg","type":"image\/jpeg"}],"author":"InvestGlass","twitter_card":"summary_large_image","twitter_creator":"@investglass","twitter_site":"@investglass","twitter_misc":{"\uae00\uc4f4\uc774":"InvestGlass","\uc608\uc0c1 \ub418\ub294 \ud310\ub3c5 \uc2dc\uac04":"11\ubd84"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.investglass.com\/are-we-ready-to-replace-salesforce-with-ai-exploring-the-possibilities\/#article","isPartOf":{"@id":"https:\/\/www.investglass.com\/are-we-ready-to-replace-salesforce-with-ai-exploring-the-possibilities\/"},"author":{"name":"InvestGlass","@id":"https:\/\/www.investglass.com\/#\/schema\/person\/4682ebae5d718a2ed1b77c9dab0a1f24"},"headline":"Are We Ready to Replace Salesforce with AI? 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