{"id":47377,"date":"2025-08-02T11:56:00","date_gmt":"2025-08-02T09:56:00","guid":{"rendered":"https:\/\/www.investglass.com\/?p=47377"},"modified":"2025-10-28T11:24:50","modified_gmt":"2025-10-28T10:24:50","slug":"%e3%82%bb%e3%83%bc%e3%83%ab%e3%82%b9%e3%83%95%e3%82%a9%e3%83%bc%e3%82%b9%e3%82%92ai%e3%81%ab%e7%bd%ae%e3%81%8d%e6%8f%9b%e3%81%88%e3%82%8b%e6%ba%96%e5%82%99%e3%81%af%e3%81%a7%e3%81%8d%e3%81%a6%e3%81%84","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/ja\/are-we-ready-to-replace-salesforce-with-ai-exploring-the-possibilities\/","title":{"rendered":"\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092AI\u306b\u7f6e\u304d\u63db\u3048\u308b\u6e96\u5099\u306f\u3067\u304d\u3066\u3044\u308b\u306e\u304b\uff1f\u305d\u306e\u53ef\u80fd\u6027\u3092\u63a2\u308b"},"content":{"rendered":"<p class=\"wp-block-paragraph\">AI\u306fSalesforce\u3092AI\u3001\u7279\u306bSalesforce AI\u3067\u7f6e\u304d\u63db\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u304b\uff1f\u3053\u308c\u306f\u3001\u4eba\u5de5\u77e5\u80fd\u6280\u8853\u306e\u9032\u6b69\u306b\u4f34\u3044\u3001\u591a\u304f\u306e\u4f01\u696d\u304c\u62b1\u3044\u3066\u3044\u308b\u4e2d\u5fc3\u7684\u306a\u7591\u554f\u3067\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f <a href=\"https:\/\/www.investglass.com\/ja\/%e4%ba%ba%e5%b7%a5%e7%9f%a5%e8%83%bd%e3%81%ae%e4%b8%96%e7%95%8c%e3%82%92%e6%8e%a2%e6%b1%82%e3%81%99%e3%82%8bai%e3%81%a8%e3%81%af%e4%bd%95%e3%81%8b%ef%bc%9f\/\" target=\"_self\" rel=\"noopener noreferrer\">AI\u304c<\/a> AI\u306f\u3001\u30c7\u30fc\u30bf\u7d71\u5408\u3001\u30c7\u30fc\u30bf\u7ba1\u7406\u3001\u30d7\u30ed\u30bb\u30b9\u81ea\u52d5\u5316\u3001\u9867\u5ba2\u30a4\u30f3\u30b5\u30a4\u30c8\u306a\u3069\u3001Salesforce\u304c\u7ba1\u7406\u3059\u308b\u8907\u96d1\u306a\u6a5f\u80fd\u3092\u5f15\u304d\u7d99\u3050\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u305d\u306e\u6f5c\u5728\u7684\u306a\u30e1\u30ea\u30c3\u30c8\u3068\u8ab2\u984c\u3092\u691c\u8a3c\u3057\u3001AI\u304c\u5f93\u6765\u306e\u4ee3\u66ff\u3068\u306a\u308a\u5f97\u308b\u304b\u3069\u3046\u304b\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306e\u5305\u62ec\u7684\u306a\u6982\u8981\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002 <a href=\"https:\/\/www.investglass.com\/ja\/%e9%8a%80%e8%a1%8c%e3%81%a7%e6%88%90%e5%8a%9f%e3%81%99%e3%82%8b%e3%81%9f%e3%82%81%e3%81%ae5%e3%81%a4%e3%81%ae%e3%83%99%e3%82%b9%e3%83%88crms\/\">CRM\u30b7\u30b9\u30c6\u30e0<\/a> \u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u3088\u3046\u306a\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-takeaways\">\u8981\u70b9<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><p>AI\u306f\u3001\u624b\u4f5c\u696d\u306b\u3088\u308b\u30c7\u30fc\u30bf\u5165\u529b\u304b\u3089\u30c7\u30fc\u30bf\u7d71\u5408\u3078\u306e\u79fb\u884c\u3001\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u306e\u751f\u6210\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u306b\u3088\u3063\u3066\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u3088\u3046\u306aCRM\u30b7\u30b9\u30c6\u30e0\u3092\u5909\u9769\u3057\u3066\u3044\u308b\u3002.<\/p><\/li>\n\n\n\n<li><p>\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u6226\u7565\u306f\u3001\u7279\u306b\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\u306e\u3088\u3046\u306a\u30c4\u30fc\u30eb\u3092\u901a\u3058\u3066\u3001\u6a5f\u68b0\u5b66\u7fd2\u3092\u6d3b\u7528\u3057\u3001\u52b9\u7387\u6027\u306e\u30d9\u30f3\u30c1\u30de\u30fc\u30af\u3092\u8a2d\u5b9a\u3057\u3066\u3044\u308b\u3002 <a href=\"https:\/\/www.investglass.com\/ja\/%e9%a1%a7%e5%ae%a2%e3%82%a8%e3%83%b3%e3%82%b2%e3%83%bc%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%e5%bc%b7%e5%8c%96%e3%81%ab%e4%b8%8d%e5%8f%af%e6%ac%a0%e3%81%aacrm%e6%88%a6%e7%95%a57%e3%81%a4%e3%81%ae\/\" target=\"_self\" rel=\"noopener noreferrer\">CRM\u306b\u304a\u3051\u308b\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5f37\u5316<\/a> \u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3002.<\/p><\/li>\n\n\n\n<li><p>\u502b\u7406\u7684\u306a\u61f8\u5ff5\u3084\u6280\u8853\u7684\u306a\u30cf\u30fc\u30c9\u30eb\u3068\u3044\u3063\u305f\u8ab2\u984c\u306f\u6b8b\u308b\u3082\u306e\u306e\u3001AI\u304c\u5408\u7406\u5316\u3055\u308c\u305f\u30d7\u30ed\u30bb\u30b9\u3092\u63a8\u9032\u3059\u308b\u3053\u3068\u3067\u3001\u5f93\u6765\u306eSaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u53d6\u3063\u3066\u4ee3\u308f\u308b\u53ef\u80fd\u6027\u306f\u5927\u304d\u3044\u3002.<\/p><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-role-of-ai-in-modern-crm-systems\">\u6700\u65b0\u306eCRM\u30b7\u30b9\u30c6\u30e0\u306b\u304a\u3051\u308bAI\u306e\u5f79\u5272<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u4eba\u5de5\u77e5\u80fd\u306f\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u4e00\u5909\u3055\u305b\u308b <a href=\"https:\/\/www.investglass.com\/ja\/%e5%8a%b9%e6%9e%9c%e7%9a%84%e3%81%aa%e3%83%aa%e3%83%ac%e3%83%bc%e3%82%b7%e3%83%a7%e3%83%b3%e3%82%b7%e3%83%83%e3%83%97%e3%83%bb%e3%83%9e%e3%83%8d%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%e3%81%ae%e3%81%9f\/\" target=\"_self\" rel=\"noopener noreferrer\">\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30b7\u30c3\u30d7\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8<\/a> \u306f\u3001CRM \u30b7\u30b9\u30c6\u30e0\u3092\u5358\u306a\u308b\u30c7\u30fc\u30bf\u5165\u529b\u306e\u305f\u3081\u306e\u30ea\u30dd\u30b8\u30c8\u30ea\u304b\u3089\u3001\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306b\u5f79\u7acb\u3064\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u751f\u6210\u3059\u308b\u5f37\u529b\u306a\u30c4\u30fc\u30eb\u3078\u3068\u6607\u83ef\u3055\u305b\u307e\u3059\u3002AI\u3068\u30c7\u30fc\u30bf\u7d71\u5408\u306f\u3001\u65e2\u5b58\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u81ea\u52d5\u5316\u3059\u308b\u3060\u3051\u3067\u306a\u304f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u3092\u518d\u5b9a\u7fa9\u3057\u3001CRM\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u306b\u304a\u3051\u308b\u52b9\u7387\u6027\u3068\u6709\u52b9\u6027\u306e\u4e21\u65b9\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u3088\u3046\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306bAI\u3068\u6a5f\u68b0\u5b66\u7fd2\u304c\u7d44\u307f\u8fbc\u307e\u308c\u3066\u3044\u308b\u3002 <a href=\"https:\/\/www.investglass.com\/ja\/%e9%a1%a7%e5%ae%a2%e3%82%a8%e3%83%b3%e3%82%b2%e3%83%bc%e3%82%b8%e3%83%a1%e3%83%b3%e3%83%88%e5%bc%b7%e5%8c%96%e3%81%ab%e4%b8%8d%e5%8f%af%e6%ac%a0%e3%81%aacrm%e6%88%a6%e7%95%a57%e3%81%a4%e3%81%ae\/\">CRM\u6226\u7565<\/a> \u306f\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u3069\u306e\u3088\u3046\u306b\u63a5\u3059\u308b\u304b\u3092\u5909\u3048\u3001\u3053\u308c\u3089\u306e\u63a5\u70b9\u3092\u6539\u5584\u3059\u308b\u6df1\u3044\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u3002\u4f01\u696d\u304c <a class=\"wpil_keyword_link\" href=\"https:\/\/www.investglass.com\/ja\/%e8%87%aa%e5%8b%95%e5%8c%96%e3%83%84%e3%83%bc%e3%83%ab\/\" target=\"_blank\" rel=\"noopener\" title=\"\u4eba\u5de5\u77e5\u80fd\" data-wpil-keyword-link=\"linked\" data-wpil-monitor-id=\"5278\">\u4eba\u5de5\u77e5\u80fd<\/a>, \u3057\u304b\u3057\u3001\u5909\u5316\u3057\u7d9a\u3051\u308b\u5e02\u5834\u74b0\u5883\u306e\u4e2d\u3067\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001\u5f93\u6765\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u5fb9\u5e95\u7684\u306b\u898b\u76f4\u3059\u899a\u609f\u304c\u5fc5\u8981\u3060\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-from-data-entry-to-actionable-insights\">\u30c7\u30fc\u30bf\u5165\u529b\u304b\u3089\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3078<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u304c\u307e\u3059\u307e\u3059\u4e3b\u6d41\u3068\u306a\u308b\u6642\u4ee3\u306b\u304a\u3044\u3066\u3001\u624b\u4f5c\u696d\u306b\u3088\u308b\u30c7\u30fc\u30bf\u5165\u529b\u3068\u3044\u3046\u5f93\u6765\u306e\u3084\u308a\u65b9\u306f\u3001\u6025\u901f\u306b\u904e\u53bb\u306e\u907a\u7269\u3068\u306a\u308a\u3064\u3064\u3042\u308b\u3002AI\u304cCRM\u30c7\u30fc\u30bf\u3092\u51e6\u7406\u3057\u3001\u5b9f\u7528\u7684\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u751f\u6210\u3059\u308b\u305f\u3081\u306b\u306f\u3001CRM\u30c7\u30fc\u30bf\u3092\u52b9\u7387\u7684\u306b\u4fdd\u5b58\u3059\u308b\u3053\u3068\u304c\u6975\u3081\u3066\u91cd\u8981\u3067\u3059\u3002\u30c7\u30fc\u30bf\u7d71\u5408\u306f\u3001CRM\u30c7\u30fc\u30bf\u3092AI\u51e6\u7406\u306e\u305f\u3081\u306b\u52b9\u7387\u7684\u306b\u4fdd\u5b58\u3059\u308b\u305f\u3081\u306b\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002\u4eba\u5de5\u77e5\u80fd\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u3088\u308a\u52b9\u7387\u7684\u306b\u51e6\u7406\u3057\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u4fc3\u9032\u3059\u308b\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u306b\u5909\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002Klarna\u304c\u793e\u5185\u306e\u6280\u8853\u30b9\u30bf\u30c3\u30af\u306bNeo4j\u3092\u4f7f\u7528\u3057\u3001\u4f01\u696d\u30c7\u30fc\u30bf\u3092\u52b9\u679c\u7684\u306b\u6574\u7406\u30fb\u51e6\u7406\u3057\u3066\u3044\u308b\u4f8b\u3092\u6319\u3052\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002\u305d\u306e\u7d50\u679c\u3001AI\u30e2\u30c7\u30eb\u306b\u4e0d\u53ef\u6b20\u306a\u9ad8\u54c1\u8cea\u3067\u30a2\u30af\u30bb\u30b9\u3057\u3084\u3059\u3044\u30c7\u30fc\u30bf\u306b\u3088\u308a\u3001\u4e88\u6e2c\u5206\u6790\u304c\u6539\u5584\u3055\u308c\u3001\u30d3\u30b8\u30cd\u30b9\u30d7\u30ed\u30bb\u30b9\u304c\u5f37\u5316\u3055\u308c\u305f\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u304c\u904b\u7528\u30c1\u30fc\u30e0\u306b\u4e0d\u53ef\u6b20\u306b\u306a\u308b\u306b\u3064\u308c\u3001\u305d\u306e\u7126\u70b9\u306f\u3001AI\u3092\u904b\u7528\u30c1\u30fc\u30e0\u306b\u7d44\u307f\u8fbc\u3080\u3053\u3068\u306b\u79fb\u3063\u3066\u3044\u308b\u3002 <a href=\"https:\/\/www.investglass.com\/ja\/ai%e3%83%ac%e3%83%bc%e3%82%b9%e3%82%92%e3%83%aa%e3%83%bc%e3%83%89%e3%81%99%e3%82%8b%e5%9b%bd%e3%81%af%e3%81%a9%e3%81%93%e3%81%8b\/\" target=\"_self\" rel=\"noopener noreferrer\">AI\u4e3b\u5c0e<\/a> \u55b6\u696d\u30c1\u30fc\u30e0\u3084\u53ce\u76ca\u5275\u51fa\u90e8\u9580\u306b\u304a\u3051\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u3002\u3053\u306e\u5909\u5316\u306b\u3088\u308a\u3001\u8ca9\u58f2\u6a5f\u4f1a\u306b\u95a2\u3059\u308b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u6d1e\u5bdf\u3078\u306e\u30a2\u30af\u30bb\u30b9\u304c\u5bb9\u6613\u306b\u306a\u308a\u3001AI\u3092\u4f01\u696d\u306e\u91cd\u8981\u306a\u6226\u7565\u7684\u30ea\u30bd\u30fc\u30b9\u3068\u3057\u3066\u4f4d\u7f6e\u3065\u3051\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u4f53\u9a13\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3059\u308b\u3002\u6a5f\u68b0\u5b66\u7fd2\u306f\u3001AI\u304c\u81a8\u5927\u306a\u91cf\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u5206\u6790\u30fb\u89e3\u91c8\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068\u3067\u3053\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u3055\u3089\u306b\u5f37\u5316\u3057\u3001\u3088\u308a\u6b63\u78ba\u3067\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3078\u3068\u5c0e\u304f\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-automated-workflows-and-process-automation\">\u81ea\u52d5\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3068\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u306e\u5c0e\u5165\u306f\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u3092\u901a\u3058\u3066\u30d3\u30b8\u30cd\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u306b\u9769\u547d\u3092\u3082\u305f\u3089\u3057\u3066\u3044\u308b\u3002\u65e5\u5e38\u7684\u306a\u55b6\u696d\u6a5f\u80fd\u306bAI\u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001\u7279\u5b9a\u306e\u30bf\u30b9\u30af\u3092\u5197\u9577\u5316\u3057\u3001\u65b0\u3057\u3044\u5408\u7406\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3078\u306e\u9053\u3092\u958b\u304f\u3002AI\u3092\u6d3b\u7528\u3057\u305f\u81ea\u52d5\u5316\u306b\u3088\u308a\u3001\u3053\u308c\u307e\u3067SaaS\u30c4\u30fc\u30eb\u7fa4\u306b\u4f9d\u5b58\u3057\u3066\u3044\u305f\u8907\u96d1\u306a\u696d\u52d9\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u4f01\u696d\u306e\u5168\u4f53\u7684\u306a\u751f\u7523\u6027\u304c\u5411\u4e0a\u3059\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f01\u696d\u304cAI\u3092\u6d3b\u7528\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5c0e\u5165\u3059\u308b\u3068\u3001\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u306b\u3088\u3063\u3066\u52b9\u7387\u304c\u5927\u5e45\u306b\u5411\u4e0a\u3057\u307e\u3059\u3002Salesforce\u306e\u4eba\u5de5\u77e5\u80fd\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4f01\u696d\u306f\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u3084\u30bf\u30b9\u30af\u306e\u76e3\u7763\u65b9\u6cd5\u3092\u7c21\u7d20\u5316\u3067\u304d\u308b\u3002\u3053\u306e\u9032\u6b69\u306b\u3088\u308a\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u30eb\u30fc\u30c1\u30f3\u30ef\u30fc\u30af\u3067\u306f\u306a\u304f\u3001\u6226\u7565\u7684\u306a\u53d6\u308a\u7d44\u307f\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-predictive-analytics-and-customer-experiences\">\u4e88\u6e2c\u5206\u6790\u3068\u9867\u5ba2\u4f53\u9a13<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u6a5f\u68b0\u5b66\u7fd2\u3092\u6d3b\u7528\u3057\u305fAI\u4e3b\u5c0e\u306e\u4e88\u6e2c\u5206\u6790\u306f\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306b\u9769\u547d\u3092\u3082\u305f\u3089\u3057\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3092\u4e88\u6e2c\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u6975\u3081\u3066\u91cd\u8981\u306a\u30c4\u30fc\u30eb\u3068\u3057\u3066\u6a5f\u80fd\u3057\u3066\u3044\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30fc\u30b8\u30e3\u30fc\u30cb\u30fc\u3092\u30de\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u3053\u3068\u3067\u3001AI\u4e3b\u5c0e\u306e\u4e88\u6e2c\u5206\u6790\u306f\u3001\u3088\u308a\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u901a\u3058\u3066\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u308c\u3089\u306e\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u975e\u69cb\u9020\u5316\u30c7\u30fc\u30bf\u3092\u8fc5\u901f\u306b\u6574\u7406\u30fb\u89e3\u91c8\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u4fc3\u9032\u3059\u308b\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u306b\u5909\u63db\u3059\u308b\u3053\u3068\u306b\u9577\u3051\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b8\u30a7\u30cd\u30ec\u30fc\u30c6\u30a3\u30d6AI\u6280\u8853\u306e\u5c0e\u5165\u306f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306b\u304a\u3051\u308b\u898b\u8fbc\u307f\u5ba2\u958b\u62d3\u3084\u30df\u30fc\u30c6\u30a3\u30f3\u30b0\u306e\u6e96\u5099\u306b\u8cbb\u3084\u3059\u6642\u9593\u3092\u5927\u5e45\u306b\u524a\u6e1b\u3057\u3001\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u5927\u304d\u3044\u30bf\u30b9\u30af\u306b\u3088\u308a\u591a\u304f\u306e\u52b4\u529b\u3092\u5272\u304f\u3053\u3068\u3092\u53ef\u80fd\u306b\u3059\u308b\u3002\u4f01\u696d\u304c\u7af6\u4e89\u529b\u3092\u7dad\u6301\u3059\u308b\u305f\u3081\u306b\u306f\u3001AI\u304c\u5b9f\u8cea\u7684\u306a\u4fa1\u5024\u3092\u63d0\u4f9b\u3067\u304d\u308b\u6a5f\u4f1a\u3092\u8a8d\u8b58\u3057\u3001\u679c\u65ad\u306b\u884c\u52d5\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-salesforce-s-ai-strategy-a-benchmark\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u6226\u7565\u30d9\u30f3\u30c1\u30de\u30fc\u30af<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-1024x683.jpg\" alt=\"\" class=\"wp-image-47381\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-1024x683.jpg 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-300x200.jpg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-768x512.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-1536x1024.jpg 1536w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-Ez4PFmyN-_Y-unsplash-scaled.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u6226\u7565<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30b7\u30b9\u30c6\u30e0\u306bAI\u3092\u7d44\u307f\u8fbc\u3080Salesforce\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001\u751f\u7523\u6027\u3092\u5897\u5f37\u3057\u3001\u884c\u52d5\u306b\u79fb\u305b\u308b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u63d0\u4f9b\u3059\u308b\u305f\u3081\u306e\u6a19\u6e96\u3068\u306a\u3063\u3066\u3044\u308b\u3002\u30c7\u30fc\u30bf\u7d71\u5408\u306b\u3088\u3063\u3066\u30c7\u30fc\u30bf\u306e\u53d6\u308a\u6271\u3044\u3092\u81ea\u52d5\u5316\u3057\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30a2\u30ca\u30ea\u30c6\u30a3\u30af\u30b9\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306fCRM\u3092\u5909\u9769\u3057\u3001\u7d44\u7e54\u304c\u3088\u308a\u9ad8\u3044\u52b9\u7387\u3067\u30c7\u30fc\u30bf\u3092\u7ba1\u7406\u3057\u3001\u60c5\u5831\u306b\u57fa\u3065\u3044\u305f\u6d1e\u5bdf\u306b\u57fa\u3065\u3044\u3066\u610f\u601d\u6c7a\u5b9a\u3092\u884c\u3046\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Klarna\u306eCEO\u306f\u3001Salesforce\u304cAI\u3092\u6d3b\u7528\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u3088\u308a\u52b9\u679c\u7684\u306b\u7d71\u5408\u3059\u308b\u5fc5\u8981\u6027\u3092\u5f37\u8abf\u3057\u3001SaaS\u6226\u7565\u306b\u304a\u3051\u308bAI\u306e\u91cd\u8981\u6027\u304c\u9ad8\u307e\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u5f37\u8abf\u3057\u305f\u3002\u3053\u306e\u30d1\u30fc\u30c8\u3067\u306f\u3001AI\u306b\u95a2\u3059\u308b\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u6226\u7565\u304c\u3001\u696d\u754c\u306e\u4ed6\u306e\u4f01\u696d\u304c\u6a21\u5023\u3059\u3079\u304d\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\u3092\u3069\u306e\u3088\u3046\u306b\u78ba\u7acb\u3057\u3066\u3044\u308b\u304b\u3092\u691c\u8a3c\u3059\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-salesforce-einstein-enhancing-efficiency\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u30fb\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\u52b9\u7387\u6027\u306e\u5411\u4e0a<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce Einstein\u306f\u3001\u4e88\u6e2c\u5206\u6790\u3092\u6d3b\u7528\u3057\u3066\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6539\u5584\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308bSalesforce\u306eAI\u4e3b\u5c0e\u578b\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u304a\u3044\u3066\u3001\u6975\u3081\u3066\u91cd\u8981\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u308b\u3002\u9867\u5ba2\u306e\u50be\u5411\u3092\u4e88\u6e2c\u3057\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u63d0\u6848\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u3092\u3088\u308a\u52b9\u7387\u7684\u306b\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Einstein\u306f\u3001\u6a5f\u68b0\u5b66\u7fd2\u624b\u6cd5\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u696d\u52d9\u306e\u52b9\u7387\u5316\u3068\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u306e\u8cea\u306e\u4e21\u65b9\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002\u3053\u306e\u30c4\u30fc\u30eb\u306f\u5358\u306b\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u65b0\u305f\u306a\u55b6\u696d\u6a5f\u4f1a\u3092\u767a\u898b\u30fb\u7372\u5f97\u3059\u308b\u306e\u3092\u652f\u63f4\u3057\u3001\u3088\u308a\u5e83\u7bc4\u306aSalesforce\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u306e\u4e2d\u3067\u4e0d\u53ef\u6b20\u306a\u30b3\u30f3\u30dd\u30fc\u30cd\u30f3\u30c8\u3068\u3057\u3066\u78ba\u7acb\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-integration-within-the-salesforce-ecosystem\">Salesforce\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u5185\u3067\u306e\u7d71\u5408<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306f\u3001\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u5168\u4f53\u306bAI\u6a5f\u80fd\u3092\u7d44\u307f\u8fbc\u307f\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u304c\u7d71\u4e00\u3055\u308c\u305f\u52b9\u7387\u7684\u306a\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5f97\u3089\u308c\u308b\u3088\u3046\u306b\u3057\u3066\u3044\u308b\u3002\u3053\u306e\u7d71\u5408\u306b\u3088\u308a\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u751f\u7523\u6027\u3068\u610f\u601d\u6c7a\u5b9a\u306e\u8cea\u306e\u4e21\u65b9\u304c\u5f37\u5316\u3055\u308c\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\u306f\u3001\u81ea\u793e\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u5168\u4f53\u306bAI\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3067\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u81ea\u52d5\u5316\u3084\u6f5c\u5728\u7684\u306a\u8ca9\u58f2\u6a5f\u4f1a\u306e\u7279\u5b9a\u306a\u3069\u306e\u30bf\u30b9\u30af\u3092\u4fc3\u9032\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u305f\u3001\u5805\u7262\u306a\u30c4\u30fc\u30eb\u306e\u6570\u3005\u3092\u63d0\u4f9b\u3057\u3066\u3044\u308b\u3002\u3053\u308c\u306f\u3001\u30b7\u30b9\u30c6\u30e0\u5185\u3067AI\u6280\u8853\u3092\u6d3b\u7528\u3059\u308b\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306e\u6226\u7565\u306e\u53ef\u80fd\u6027\u3092\u793a\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-potential-of-ai-to-replace-saas-platforms\">SaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u7f6e\u304d\u63db\u3048\u308bAI\u306e\u53ef\u80fd\u6027<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u304c\u5f93\u6765\u306eSaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u5f15\u304d\u7d99\u3050\u3068\u3044\u3046\u8208\u5473\u6df1\u3044\u898b\u901a\u3057\u306f\u3001\u9855\u8457\u306a\u8ab2\u984c\u304c\u3042\u308b\u306b\u305b\u3088\u3001\u3088\u308a\u660e\u3089\u304b\u306b\u306a\u308a\u3064\u3064\u3042\u308b\u3002\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u306f\u3001AI\u4e3b\u5c0e\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u5f93\u6765\u306eSaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u3069\u306e\u3088\u3046\u306b\u5f37\u5316\u3067\u304d\u308b\u304b\u3092\u4f8b\u8a3c\u3057\u3066\u3044\u308b\u3002AI\u3092\u6d3b\u7528\u3057\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u304c\u63d0\u4f9b\u3059\u308b\u30e1\u30ea\u30c3\u30c8\u306e\u9b45\u529b\u306f\u3001\u5909\u66f4\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u9b45\u529b\u7684\u306a\u9078\u629e\u80a2\u3068\u306a\u308b\u304c\u3001\u30b7\u30b9\u30c6\u30e0\u306e\u7d71\u5408\u306b\u95a2\u3059\u308b\u554f\u984c\u3084\u3001\u65b0\u3057\u3044\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u53d7\u3051\u5165\u308c\u308b\u610f\u6b32\u304c\u91cd\u8981\u306a\u8003\u616e\u4e8b\u9805\u3068\u306a\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u901a\u5e38\u3001\u8907\u6570\u306eSaaS\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u5fc5\u8981\u3068\u3059\u308b\u8907\u96d1\u306a\u30bf\u30b9\u30af\u3084\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u7ba1\u7406\u3059\u308bAI\u306e\u80fd\u529b\u306f\u3001\u3053\u3046\u3057\u305f\u65e2\u5b58\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u4ee3\u308f\u308b\u5f37\u529b\u306a\u9078\u629e\u80a2\u3068\u3057\u3066\u306e\u53ef\u80fd\u6027\u3092\u793a\u5506\u3057\u3066\u3044\u308b\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001AI\u304c\u3053\u308c\u3089\u306e\u30b7\u30b9\u30c6\u30e0\u306b\u53d6\u3063\u3066\u4ee3\u308f\u308b\u53ef\u80fd\u6027\u306b\u3064\u3044\u3066\u6398\u308a\u4e0b\u3052\u3001\u3053\u306e\u8ee2\u63db\u3092\u53ef\u80fd\u306b\u3059\u308bAI\u306e\u80fd\u529b\u306b\u7126\u70b9\u3092\u5f53\u3066\u306a\u304c\u3089\u3001\u3053\u306e\u8ee2\u63db\u304c\u4f55\u3092\u3082\u305f\u3089\u3059\u304b\u3092\u63a2\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ai-revolution-in-enterprise-software\">\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u304a\u3051\u308bAI\u9769\u547d<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u90e8\u9580\u306b\u304a\u3051\u308bAI\u9769\u547d\u3068\u6a5f\u68b0\u5b66\u7fd2\u306b\u3088\u308b\u5909\u9769\u306f\u3001\u8907\u96d1\u306a\u30d3\u30b8\u30cd\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u3092\u5408\u7406\u5316\u3057\u3001\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u306e\u74b0\u5883\u3092\u80b2\u6210\u3057\u3001\u3042\u308a\u3075\u308c\u305f\u30bf\u30b9\u30af\u306b\u4eba\u9593\u304c\u53c2\u52a0\u3059\u308b\u5fc5\u8981\u6027\u3092\u6e1b\u5c11\u3055\u305b\u3066\u3044\u308b\u3002\u3053\u306e\u30c7\u30b8\u30bf\u30eb\u30fb\u30c8\u30e9\u30f3\u30b9\u30d5\u30a9\u30fc\u30e1\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba\u30fb\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u90e8\u9580\u306b\u5927\u304d\u306a\u5909\u5316\u3092\u3082\u305f\u3089\u3057\u3001\u30b7\u30b9\u30c6\u30e0\u3092\u3088\u308a\u52b9\u7387\u7684\u304b\u3064\u7d71\u5408\u7684\u306a\u3082\u306e\u306b\u3057\u3066\u3044\u308b\u3002\u3053\u306e\u30b7\u30d5\u30c8\u306f\u3001\u4f01\u696d\u304c\u3088\u308a\u307e\u3068\u307e\u308a\u306e\u3042\u308b\u30b7\u30b9\u30c6\u30e0\u3092\u597d\u3080\u3088\u3046\u306b\u306a\u308b\u306b\u3064\u308c\u3001\u5f93\u6765\u306eSaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3078\u306e\u4f9d\u5b58\u5ea6\u3092\u4f4e\u4e0b\u3055\u305b\u308b\u53ef\u80fd\u6027\u3092\u79d8\u3081\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Looking ahead to 2028, forecasts indicate that generative AI will play a role in roughly 60% of all B2B sales engagements a drastic rise from less than 5% noted in 2023. This remarkable growth emphasizes a trend towards adopting AI-fueled strategies within the <a href=\"https:\/\/www.investglass.com\/ja\/%e3%82%b5%e3%83%bc%e3%82%b9%e3%81%a8%e3%81%af\/\" target=\"_self\" rel=\"noopener noreferrer\">SaaS\u696d\u754c<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-fewer-saas-more-ai-agents\">SaaS\u306f\u6e1b\u308a\u3001AI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u5897\u3048\u308b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u6a5f\u80fd\u306f\u81ea\u5f8b\u6027\u3092\u7372\u5f97\u3057\u3064\u3064\u3042\u308a\u3001\u5f93\u6765\u306eSaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u5fc5\u8981\u6027\u3092\u6e1b\u3089\u3059\u304b\u3082\u3057\u308c\u306a\u3044\u3002\u3053\u306e\u3088\u3046\u306aAI\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u3053\u308c\u307e\u3067\u69d8\u3005\u306aSaaS\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u306b\u3088\u3063\u3066\u76e3\u7763\u3055\u308c\u3066\u3044\u305f\u8907\u6570\u306e\u30bf\u30b9\u30af\u3092\u5b9f\u884c\u3067\u304d\u308b\u305f\u3081\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u6226\u7565\u7684\u30a4\u30cb\u30b7\u30a2\u30c1\u30d6\u306b\u96c6\u4e2d\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SaaS\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30d5\u30ed\u30f3\u30c8\u30a8\u30f3\u30c9\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30a4\u30b9\u306e\u91cd\u8981\u6027\u304c\u4f4e\u4e0b\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u30d0\u30c3\u30af\u30a8\u30f3\u30c9\u306e\u5f79\u5272\u306b\u79fb\u884c\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002AI\u306f\u3001\u591a\u69d8\u306a\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30fb\u30b7\u30b9\u30c6\u30e0\u9593\u306e\u5186\u6ed1\u306a\u76f8\u4e92\u4f5c\u7528\u3092\u4fc3\u9032\u3059\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-real-world-examples\">\u5b9f\u4f8b<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Klarna\u306e\u65c5\u306f\u3001\u3088\u308a\u52b9\u7387\u7684\u306b\u4f01\u696d\u30c7\u30fc\u30bf\u306e\u7ba1\u7406\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306bAI\u3092\u63a1\u7528\u3059\u308b\u3053\u3068\u306e\u52dd\u5229\u3068\u30cf\u30fc\u30c9\u30eb\u3092\u5f37\u8abf\u3057\u3066\u3044\u308b\u3002Klarna\u306e\u6226\u7565\u306f\u3001AI\u6a5f\u80fd\u3092\u5f37\u5316\u3059\u308b\u305f\u3081\u306e\u30c7\u30fc\u30bf\u7d71\u5408\u3068\u7d71\u5408\u306e\u91cd\u8981\u6027\u3092\u5f37\u8abf\u3057\u3066\u3044\u308b\u3002\u3055\u307e\u3056\u307e\u306aSaaS\u30c4\u30fc\u30eb\u306b\u60c5\u5831\u304c\u5206\u6563\u3057\u3066\u3044\u308b\u72b6\u6cc1\u306b\u76f4\u9762\u3057\u305fKlarna\u306f\u3001Neo4j\u3092\u6d3b\u7528\u3057\u3066\u793e\u5185\u306e\u6280\u8853\u30b9\u30bf\u30c3\u30af\u3092\u69cb\u7bc9\u3057\u3001\u30c7\u30fc\u30bf\u3092\u7d71\u5408\u3057\u305f\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u6226\u7565\u306b\u3088\u308a\u3001Klarna\u306f\u76e3\u67fb\u3001\u30d0\u30fc\u30b8\u30e7\u30cb\u30f3\u30b0\u3001\u30a2\u30af\u30bb\u30b9\u5236\u5fa1\u3092\u542b\u3080\u4f01\u696d\u306e\u91cd\u8981\u306a\u6a5f\u80fd\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u3063\u305f\u3002\u3053\u308c\u306f\u3001AI\u304c\u30d3\u30b8\u30cd\u30b9\u30fb\u30d7\u30ed\u30bb\u30b9\u3092\u6d17\u7df4\u3055\u305b\u3001\u9867\u5ba2\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u306b\u5f79\u7acb\u3064\u3053\u3068\u3092\u4f8b\u8a3c\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-challenges-in-replacing-salesforce-with-ai\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092AI\u306b\u7f6e\u304d\u63db\u3048\u308b\u969b\u306e\u8ab2\u984c<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\u304b\u3089AI\u3078\u306e\u5207\u308a\u66ff\u3048\u306b\u306f\u3001\u6280\u8853\u7684\u306a\u554f\u984c\u3001\u502b\u7406\u7684\u306a\u554f\u984c\u3001\u5e02\u5834\u306e\u5909\u52d5\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u969c\u5bb3\u304c\u4f34\u3044\u307e\u3059\u3002AI\u6280\u8853\u306f\u30c7\u30fc\u30bf\u4fdd\u8b77\u306e\u305f\u3081\u306e\u6d17\u7df4\u3055\u308c\u305f\u6226\u7565\u3067CRM\u30b7\u30b9\u30c6\u30e0\u3092\u5f37\u5316\u3057\u307e\u3059\u304c\u3001\u53b3\u683c\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u30fb\u30d7\u30ed\u30c8\u30b3\u30eb\u306e\u5fc5\u8981\u6027\u3092\u8efd\u8996\u3057\u306a\u3044\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002AI\u306f\u6a5f\u68b0\u5b66\u7fd2\u3092\u901a\u3058\u3066\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u3092\u8a55\u4fa1\u3057\u3001\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e\u5f31\u70b9\u3092\u7a81\u304d\u6b62\u3081\u3001\u5168\u4f53\u7684\u306a\u4fdd\u8b77\u30d5\u30ec\u30fc\u30e0\u30ef\u30fc\u30af\u3092\u5f37\u5316\u3059\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u306b\u7cbe\u901a\u3057\u305f\u5c02\u9580\u5bb6\u306e\u4e0d\u8db3\u3084\u3001\u53e4\u3044\u30b7\u30b9\u30c6\u30e0\u3092AI\u642d\u8f09\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3059\u308b\u969b\u306e\u8907\u96d1\u306a\u30d7\u30ed\u30bb\u30b9\u304c\u3001\u52b9\u679c\u7684\u306aAI\u5c0e\u5165\u306e\u5927\u304d\u306a\u969c\u5bb3\u3068\u306a\u3063\u3066\u3044\u308b\u3002\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u514b\u670d\u3059\u308b\u305f\u3081\u306e\u89e3\u6c7a\u7b56\u3068\u3068\u3082\u306b\u8b70\u8ad6\u3059\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-technical-and-operational-hurdles\">\u6280\u8853\u7684\u304a\u3088\u3073\u904b\u55b6\u4e0a\u306e\u30cf\u30fc\u30c9\u30eb<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u5728\u306e\u30d7\u30ed\u30bb\u30b9\u306bAI\u3092\u7d44\u307f\u8fbc\u3080\u3068\u3001\u30c7\u30fc\u30bf\u306e\u6a5f\u5bc6\u6027\u306b\u95a2\u3059\u308b\u61f8\u5ff5\u304c\u751f\u3058\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u5f37\u529b\u306a\u4fdd\u8b77\u63aa\u7f6e\u304c\u6c42\u3081\u3089\u308c\u308b\u3002AI\u306b\u3088\u308b\u4e88\u6e2c\u5206\u6790\u306f\u3001\u904e\u53bb\u306e\u30c7\u30fc\u30bf\u3092\u8a55\u4fa1\u3057\u3066\u6f5c\u5728\u7684\u306a\u30bb\u30ad\u30e5\u30ea\u30c6\u30a3\u306e\u5f31\u70b9\u3092\u7a81\u304d\u6b62\u3081\u3001\u3069\u306e\u6539\u5584\u304c\u6700\u3082\u6025\u52d9\u304b\u3092\u5224\u65ad\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4f01\u696d\u306f\u3001\u7279\u306b\u30c7\u30fc\u30bf\u7d71\u5408\u306b\u95a2\u3057\u3066\u306f\u3001\u53e4\u3044\u30b7\u30b9\u30c6\u30e0\u3092AI\u4e3b\u5c0e\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u5bfe\u5fdc\u3055\u305b\u308b\u3053\u3068\u306e\u96e3\u3057\u3055\u306b\u76f4\u9762\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u696d\u52d9\u306e\u4e2d\u65ad\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002\u3053\u306e\u79fb\u884c\u671f\u306b\u30b9\u30e0\u30fc\u30ba\u306a\u76f8\u4e92\u4f5c\u7528\u3092\u53ef\u80fd\u306b\u3059\u308b\u306b\u306f\u3001\u7279\u5b9a\u306eAPI\u3084\u30df\u30c9\u30eb\u30a6\u30a7\u30a2\u304c\u4e0d\u53ef\u6b20\u3068\u306a\u308b\u3053\u3068\u304c\u591a\u3044\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ethical-considerations-and-human-oversight\">\u502b\u7406\u7684\u914d\u616e\u3068\u4eba\u9593\u306e\u76e3\u8996<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u306b\u983c\u308b\u3053\u3068\u306f\u3001\u610f\u601d\u6c7a\u5b9a\u306b\u304a\u3044\u3066\u504f\u3063\u305f\u7d50\u679c\u3092\u3082\u305f\u3089\u3059\u53ef\u80fd\u6027\u304c\u3042\u308a\u3001\u516c\u5e73\u6027\u3068\u5305\u62ec\u6027\u306b\u95a2\u9023\u3059\u308bAI\u306e\u502b\u7406\u7684\u554f\u984c\u3092\u5f15\u304d\u8d77\u3053\u3059\u3002AI\u30b7\u30b9\u30c6\u30e0\u304c\u516c\u5e73\u306a\u7d50\u679c\u3092\u3082\u305f\u3089\u3059\u304b\u3069\u3046\u304b\u3092\u78ba\u8a8d\u3059\u308b\u305f\u3081\u306b\u306f\u3001AI\u30b7\u30b9\u30c6\u30e0\u306e\u5b9a\u671f\u7684\u306a\u8a55\u4fa1\u304c\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4eba\u9593\u306e\u76e3\u7763\u4e0b\u306b\u7f6e\u304f\u3053\u3068\u306f\u3001AI\u306e\u826f\u5fc3\u7684\u306a\u5c0e\u5165\u3068\u516c\u6b63\u306a\u610f\u601d\u6c7a\u5b9a\u3092\u4fdd\u8a3c\u3059\u308b\u305f\u3081\u306e\u9375\u3067\u3042\u308a\u3001\u81ea\u52d5\u5316\u3055\u308c\u305f\u610f\u601d\u6c7a\u5b9a\u30d7\u30ed\u30bb\u30b9\u306b\u95a2\u9023\u3059\u308b\u502b\u7406\u7684\u306a\u5371\u967a\u3092\u6e1b\u3089\u3059\u305f\u3081\u306b\u4e0d\u53ef\u6b20\u3067\u3042\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-market-dynamics-and-adoption-rates\">\u5e02\u5834\u30c0\u30a4\u30ca\u30df\u30af\u30b9\u3068\u666e\u53ca\u7387<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30c7\u30fc\u30bf\u3068\u6d1e\u5bdf\u3092\u6d3b\u7528\u3057\u305f\u3044\u3068\u3044\u3046\u9858\u671b\u306b\u5f8c\u62bc\u3057\u3055\u308c\u3001CRM\u30b7\u30b9\u30c6\u30e0\u306bAI\u3092\u5c0e\u5165\u3059\u308b\u4f01\u696d\u304c\u5897\u3048\u3066\u3044\u308b\u3002\u4f01\u696d\u304cAI\u3092\u55b6\u696d\u30a2\u30d7\u30ed\u30fc\u30c1\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u306b\u9ad8\u3044\u512a\u5148\u9806\u4f4d\u3092\u7f6e\u3044\u3066\u3044\u308b\u3068\u3044\u3046\u8abf\u67fb\u7d50\u679c\u304c\u793a\u3059\u3088\u3046\u306b\u3001\u5e02\u5834\u306e\u30c0\u30a4\u30ca\u30df\u30af\u30b9\u306f\u6025\u901f\u306b\u5909\u5316\u3057\u3066\u3044\u308b\u3002\u3053\u3046\u3057\u305fAI\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306e\u63a1\u7528\u7387\u306f\u3001\u671f\u5f85\u3055\u308c\u308b\u6295\u8cc7\u53ce\u76ca\u7387\uff08ROI\uff09\u3001\u7d44\u7e54\u306e\u6e96\u5099\u72b6\u6cc1\u3001\u9032\u5316\u3059\u308b\u9867\u5ba2\u306e\u671f\u5f85\u306b\u3088\u3063\u3066\u5f62\u6210\u3055\u308c\u308b\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-future-outlook-ai-and-the-next-generation-of-sales-tech\">\u5c06\u6765\u306e\u5c55\u671b\uff1aAI\u3068\u6b21\u4e16\u4ee3\u306e\u55b6\u696d\u6280\u8853<\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"681\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-1024x681.jpg\" alt=\"AI\u3068\u6b21\u4e16\u4ee3\u306e\u55b6\u696d\u6280\u8853\" class=\"wp-image-47382\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-1024x681.jpg 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-300x200.jpg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-768x511.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-1536x1022.jpg 1536w, https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/04\/getty-images-tTfpYw27cx4-unsplash-scaled.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">AI\u3068\u6b21\u4e16\u4ee3\u306e\u55b6\u696d\u6280\u8853<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u306f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30c7\u30fc\u30bf\u3092\u5206\u6790\u3057\u3001\u610f\u601d\u6c7a\u5b9a\u3092\u5927\u5e45\u306b\u5f37\u5316\u3059\u308b\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3059\u308b\u80fd\u529b\u3092\u5099\u3048\u3066\u3044\u308b\u305f\u3081\u3001\u30bb\u30fc\u30eb\u30b9\u30fb\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u9818\u57df\u306b\u304a\u3051\u308bAI\u306e\u898b\u901a\u3057\u306f\u660e\u308b\u3044\u3002AI\u306e\u9032\u6b69\u306b\u3088\u308a\u3001SaaS\u5e02\u5834\u306e\u5c55\u671b\u306f\u3001\u3088\u308a\u5c11\u306a\u3044\u306a\u304c\u3089\u3082\u3088\u308a\u5f37\u56fa\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u3088\u3063\u3066\u7279\u5fb4\u4ed8\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As businesses feel the heat of competition and witness swift advancements in AI technology, they\u2019re increasingly inclined to transition from conventional systems to these innovative solutions this movement plays a significant role in defining how AI will shape the future trajectory of sales tech.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-gartner-predictions-and-industry-trends\">\u30ac\u30fc\u30c8\u30ca\u30fc\u306e\u4e88\u6e2c\u3068\u696d\u754c\u52d5\u5411<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SaaS\u306b\u304a\u3051\u308bAI\u306e\u6025\u5897\u306b\u3088\u308a\u3001\u696d\u754c\u306f\u5909\u9769\u671f\u3092\u8fce\u3048\u3066\u304a\u308a\u30012025\u5e74\u307e\u3067\u306b\u306f\u3001\u307b\u307c\u3059\u3079\u3066\u306e\u65b0\u3057\u3044\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u88fd\u54c1\u306bAI\u3068\u6a5f\u68b0\u5b66\u7fd2\u304c\u7d44\u307f\u8fbc\u307e\u308c\u308b\u3068\u4e88\u60f3\u3055\u308c\u3066\u3044\u308b\u3002\u3053\u306e\u7d71\u5408\u306f\u3001\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3057\u3001\u4e88\u6e2c\u5206\u6790\u80fd\u529b\u3092\u5411\u4e0a\u3055\u305b\u3001\u55b6\u696d\u696d\u52d9\u306e\u9769\u65b0\u3068\u52b9\u7387\u5316\u306e\u4e21\u65b9\u3092\u63a8\u9032\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-staying-ahead-with-innovation\">\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3067\u4e00\u6b69\u5148\u3092\u884c\u304f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u6a5f\u80fd\u3001\u7279\u306b\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\u306b\u3088\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u306f\u3001CRM\u6a5f\u80fd\u306e\u6539\u5584\u306b\u304a\u3051\u308b\u30c8\u30c3\u30d7\u30e9\u30f3\u30ca\u30fc\u3068\u3057\u3066\u306e\u5730\u4f4d\u3092\u78ba\u7acb\u3057\u3066\u3044\u308b\u3002\u3053\u308c\u3089\u306eAI\u3092\u642d\u8f09\u3057\u305f\u6a5f\u5668\u306b\u3088\u3063\u3066\u591a\u304f\u306e\u30bf\u30b9\u30af\u304c\u81ea\u52d5\u5316\u3055\u308c\u308b\u305f\u3081\u3001\u55b6\u696d\u30c1\u30fc\u30e0\u306f\u6226\u7565\u7684\u306a\u53d6\u308a\u7d44\u307f\u3084\u9867\u5ba2\u3068\u306e\u5bfe\u8a71\u306b\u3088\u308a\u591a\u304f\u306e\u6642\u9593\u3092\u5272\u304f\u3053\u3068\u304c\u3067\u304d\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u5c06\u6765\u3092\u5c55\u671b\u3059\u308b\u3068\u304d\u3001\u696d\u754c\u306e\u8457\u540d\u4eba\u305f\u3061\u306f\u3001AI\u304cCRM\u3084\u8ca9\u58f2\u306b\u4f7f\u308f\u308c\u308b\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u9769\u547d\u7684\u306a\u52b9\u679c\u3092\u3082\u305f\u3089\u3059\u3053\u3068\u3092\u5f37\u8abf\u3057\u3066\u3044\u308b\u3002\u5f7c\u3089\u306f\u4f01\u696d\u306b\u5909\u5316\u3092\u53d7\u3051\u5165\u308c\u3001\u30a4\u30ce\u30d9\u30fc\u30b7\u30e7\u30f3\u3092\u8ffd\u6c42\u3059\u308b\u3053\u3068\u3092\u5968\u52b1\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ceo-marc-benioff-s-vision\">\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5CEO\u306e\u30d3\u30b8\u30e7\u30f3<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5\u6c0f\u306f\u3001AI\u304cCRM\u306b\u9769\u547d\u7684\u306a\u5f71\u97ff\u3092\u4e0e\u3048\u3001\u4f01\u696d\u304c\u9867\u5ba2\u3068\u3069\u306e\u3088\u3046\u306b\u5bfe\u8a71\u3057\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u3059\u308b\u304b\u3068\u3044\u3046\u4e2d\u6838\u7684\u306a\u30c0\u30a4\u30ca\u30df\u30af\u30b9\u3092\u5909\u5316\u3055\u305b\u308b\u3068\u69cb\u60f3\u3057\u3066\u3044\u308b\u3002\u30d9\u30cb\u30aa\u30d5\u6c0f\u306f\u3001\u6a5f\u68b0\u5b66\u7fd2\u3092\u542b\u3080AI\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001Salesforce\u5185\u3067\u3088\u308a\u30a4\u30f3\u30c6\u30ea\u30b8\u30a7\u30f3\u30c8\u306a\u30c4\u30fc\u30eb\u304c\u5b9f\u73fe\u3057\u3001\u610f\u601d\u6c7a\u5b9a\u30d7\u30ed\u30bb\u30b9\u3068\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u4e21\u65b9\u304c\u8457\u3057\u304f\u5f37\u5316\u3055\u308c\u308b\u3068\u4e88\u6e2c\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-summary\">\u6982\u8981<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u30bb\u30af\u30b7\u30e7\u30f3\u3067\u306f\u3001\u30d6\u30ed\u30b0\u8a18\u4e8b\u5168\u4f53\u3092\u901a\u3057\u3066\u8b70\u8ad6\u3055\u308c\u305f\u91cd\u8981\u306a\u30dd\u30a4\u30f3\u30c8\u3092\u8981\u7d04\u3057\u3001Salesforce\u3092AI\u306b\u7f6e\u304d\u63db\u3048\u308b\u3053\u3068\u306b\u3088\u308b\u5909\u9769\u306e\u53ef\u80fd\u6027\u3068\u8ab2\u984c\u3092\u88dc\u5f37\u3057\u307e\u3059\u3002\u6700\u5f8c\u306b\u3001\u8aad\u8005\u304cAI\u306e\u53ef\u80fd\u6027\u3092\u53d7\u3051\u5165\u308c\u3001\u81ea\u4fe1\u3092\u6301\u3063\u3066CRM\u306e\u672a\u6765\u3092\u30ca\u30d3\u30b2\u30fc\u30c8\u3059\u308b\u3053\u3068\u3092\u5968\u52b1\u3059\u308b\u3001\u523a\u6fc0\u7684\u306a\u30e1\u30e2\u3067\u7de0\u3081\u304f\u304f\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-frequently-asked-questions\">\u3088\u304f\u3042\u308b\u8cea\u554f<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-salesforce-s-ai-strategy\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u6226\u7565\u3068\u306f\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u306eAI\u6226\u7565\u306f\u3001\u30c7\u30fc\u30bf\u7d71\u5408\u3068\u30a2\u30a4\u30f3\u30b7\u30e5\u30bf\u30a4\u30f3\u30fb\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u901a\u3058\u3066CRM\u6a5f\u80fd\u3092\u5f37\u5316\u3057\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u3092\u6539\u5584\u3057\u3001\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u306e\u305f\u3081\u306e\u4e88\u6e2c\u5206\u6790\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u308b\u3002\u3053\u306e\u7d71\u5408\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u306b\u529b\u3092\u4e0e\u3048\u3001CRM\u30e9\u30f3\u30c9\u30b9\u30b1\u30fc\u30d7\u306b\u304a\u3051\u308b\u610f\u601d\u6c7a\u5b9a\u3092\u6700\u9069\u5316\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-does-ai-improve-customer-experiences-in-crm-systems\">AI\u306fCRM\u30b7\u30b9\u30c6\u30e0\u3067\u3069\u306e\u3088\u3046\u306b\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u306e\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">CRM\u30b7\u30b9\u30c6\u30e0\u5185\u306e\u4e88\u6e2c\u5206\u6790\u3068\u6a5f\u68b0\u5b66\u7fd2\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u306b\u3088\u3063\u3066\u3001, <a href=\"https:\/\/www.investglass.com\/ja\/ai%e3%81%a7%e9%a1%a7%e5%ae%a2%e4%bd%93%e9%a8%93%e3%82%92%e5%90%91%e4%b8%8a%e3%81%95%e3%81%9b%e3%82%8b%e3%81%9f%e3%82%81%e3%81%ae%e3%83%88%e3%83%83%e3%83%97%e6%88%a6%e7%95%a5\/\" target=\"_self\" rel=\"noopener noreferrer\">AI\u304c\u9867\u5ba2\u4f53\u9a13\u3092\u5f37\u5316<\/a> \u9867\u5ba2\u306e\u884c\u52d5\u3092\u4e88\u6e2c\u3057\u3001\u305d\u308c\u306b\u5fdc\u3058\u3066\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u306f\u3001\u3088\u308a\u500b\u5225\u5316\u3055\u308c\u305f\u30a4\u30f3\u30d1\u30af\u30c8\u306e\u3042\u308b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306b\u3064\u306a\u304c\u308a\u3001\u3072\u3044\u3066\u306f\u9867\u5ba2\u3068\u306e\u3088\u308a\u5f37\u56fa\u306a\u95a2\u4fc2\u69cb\u7bc9\u306b\u5f79\u7acb\u3064\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-are-the-main-challenges-of-replacing-salesforce-with-ai\">Salesforce\u3092AI\u306b\u7f6e\u304d\u63db\u3048\u308b\u969b\u306e\u4e3b\u306a\u8ab2\u984c\u3068\u306f\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce\u3092AI\u306b\u7f6e\u304d\u63db\u3048\u308b\u306b\u306f\u3001\u65e2\u5b58\u306e\u30ec\u30ac\u30b7\u30fc\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u30c7\u30fc\u30bf\u7d71\u5408\u3084\u3001AI\u306e\u610f\u601d\u6c7a\u5b9a\u306b\u304a\u3051\u308b\u30d0\u30a4\u30a2\u30b9\u306a\u3069\u306e\u502b\u7406\u7684\u61f8\u5ff5\u3078\u306e\u5bfe\u5fdc\u306a\u3069\u3001\u5927\u304d\u306a\u8ab2\u984c\u304c\u3042\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u3089\u306e\u969c\u5bb3\u306f\u3001\u5c0e\u5165\u3068\u5e02\u5834\u5c0e\u5165\u306e\u4e21\u65b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-does-salesforce-einstein-enhance-efficiency\">Salesforce Einstein\u306f\u3069\u306e\u3088\u3046\u306b\u52b9\u7387\u3092\u9ad8\u3081\u308b\u306e\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Salesforce Einstein\u306f\u3001\u6a5f\u68b0\u5b66\u7fd2\u3068\u4e88\u6e2c\u5206\u6790\u3092\u4f7f\u7528\u3057\u3066\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u5408\u7406\u5316\u3057\u3001\u9867\u5ba2\u306e\u884c\u52d5\u3092\u4e88\u6e2c\u3059\u308b\u3053\u3068\u3067\u52b9\u7387\u3092\u9ad8\u3081\u3001\u30b5\u30fc\u30d3\u30b9\u52b9\u7387\u306e\u5411\u4e0a\u3068\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u306e\u5f37\u5316\u306b\u3064\u306a\u3052\u307e\u3059\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-what-is-marc-benioff-s-vision-for-ai-in-crm\">\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5\u306eCRM\u306b\u304a\u3051\u308bAI\u306e\u30d3\u30b8\u30e7\u30f3\u3068\u306f\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30de\u30fc\u30af\u30fb\u30d9\u30cb\u30aa\u30d5\u6c0f\u306f\u3001AI\u306fCRM\u306b\u304a\u3051\u308b\u5909\u9769\u306e\u529b\u3067\u3042\u308a\u3001\u3088\u308a\u30b9\u30de\u30fc\u30c8\u306a\u30c4\u30fc\u30eb\u306b\u3088\u3063\u3066\u9867\u5ba2\u3068\u306e\u30a4\u30f3\u30bf\u30e9\u30af\u30b7\u30e7\u30f3\u3084\u610f\u601d\u6c7a\u5b9a\u3092\u5f37\u5316\u3059\u308b\u3068\u8003\u3048\u3066\u3044\u308b\u3002\u3053\u306e\u30d3\u30b8\u30e7\u30f3\u306f\u3001AI\u3092\u30ab\u30b9\u30bf\u30de\u30fc\u30fb\u30ea\u30ec\u30fc\u30b7\u30e7\u30f3\u30b7\u30c3\u30d7\u30fb\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u306b\u304a\u3051\u308b\u9032\u5316\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306e\u4e2d\u5fc3\u306b\u4f4d\u7f6e\u3065\u3051\u308b\u3082\u306e\u3067\u3042\u308b\u3002.<\/p>","protected":false},"excerpt":{"rendered":"<p>Can AI replace Salesforce with AI, specifically Salesforce AI? This is the central question many businesses are asking as artificial intelligence technology advances. In this article, we\u2019ll explore whether AI can take over the complex functionalities managed by Salesforce, including data integration, data management, process automation, and customer insights. We\u2019ll examine the potential benefits and challenges, providing a comprehensive overview to help you understand if AI is a viable substitute for traditional CRM systems like Salesforce. Key Takeaways The Role of AI in Modern CRM Systems Artificial intelligence is transforming the landscape of customer relationship management by elevating CRM systems from mere repositories for data entry to powerful tools that [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":47379,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[1197,1196],"class_list":["post-47377","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-ai-salesforce","tag-salesforce"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Replace Salesforce with AI: Is it Possible?<\/title>\n<meta name=\"description\" content=\"Explore if it is possible to replace Salesforce with AI and what this means for CRM systems in businesses today.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investglass.com\/ja\/\u30bb\u30fc\u30eb\u30b9\u30d5\u30a9\u30fc\u30b9\u3092ai\u306b\u7f6e\u304d\u63db\u3048\u308b\u6e96\u5099\u306f\u3067\u304d\u3066\u3044\/\" \/>\n<meta property=\"og:locale\" content=\"ja_JP\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Are We Ready to Replace Salesforce with AI? Exploring the Possibilities\" \/>\n<meta property=\"og:description\" content=\"Can AI replace Salesforce with AI, specifically Salesforce AI? 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