- Published: 2023-11-08 - Modified: 2025-03-14 - URL: https://www.investglass.com/the-ultimate-guide-to-transaction-monitoring-in-2023/ - Categories: Article - Tags: Bank Transaction Monitoring In the rapidly evolving financial sector, transaction monitoring systems are essential for combating financial crimes, preventing money laundering, and ensuring compliance with regulatory standards. These systems enable financial institutions to detect and report suspicious activities by analyzing customer transactions, thereby safeguarding the integrity of the financial system. For instance, the UK's Financial Conduct Authority fined Metro Bank £16. 7 million for significant lapses in its anti-money laundering controls between 2016 and 2020, highlighting the critical importance of effective transaction monitoring. Implementing robust transaction monitoring systems not only helps banks avoid substantial fines but also strengthens their reputation and trustworthiness among customers and regulators. Our exhaustive guide will navigate you through the intricate landscape of transaction monitoring in 2023, examining its core elements, main contributors, critical components, and tangible triumphs. Prepare for an enlightening expedition as we unravel the complexities of transaction monitoring. InvestGlass is poised at the forefront of this field, providing a state-of-the-art transaction monitoring tool that is not just a defense mechanism but a strategic asset for financial institutions. This tool is engineered with precision to detect and prevent illicit financial activities in real-time. It is equipped with cutting-edge technology that adapts to the unique operational needs of each client, offering a customizable and scalable solution. By harnessing artificial intelligence and machine learning, InvestGlass automates the detection process, making it both efficient and effective. The system's robust analytics and reporting capabilities also ensure that organizations can stay ahead of regulatory changes and maintain full compliance with ease. With InvestGlass, firms are empowered with a dynamic tool that not only safeguards their operations but also enhances their ability to oversee and manage transactions seamlessly. Key Takeaways Transaction monitoring is a vital process used to detect and prevent fraudulent activities, maintain compliance with anti-money laundering regulations, and ensure financial system stability. It involves risk assessment, customizable rules leveraging advanced analytics & machine learning technologies for efficient detection of suspicious activity. Real life examples demonstrate the success of transaction monitoring in detecting & preventing financial crimes while optimizing operational efficiency. Understanding Transaction Monitoring Transaction automation to build effective banks and brokers Transaction monitoring refers to the surveillance of customer transactions. It involves observing transfers, deposits, and withdrawals either in real time or after they have been processed by a bank or financial institution. This vital process helps organizations to detect and prevent fraudulent activities, ensuring that they remain compliant with anti-money laundering (AML) regulations. As the nature of financial crimes evolves, it’s crucial to have an effective transaction monitoring system to outsmart criminals and sustain the financial system’s integrity. What is Transaction Monitoring? Transaction monitoring forms a legally mandated, critical component of the Anti-Money Laundering (AML) process for financial institutions. Organizations can identify suspicious activities and patterns and take necessary actions to safeguard their customers and reputation through continuous analysis and monitoring of transactions. To achieve this, an effective transaction monitoring system should adopt a risk-based approach, incorporate customizable rules, and leverage advanced analytics and machine learning technologies. Implementing transaction monitoring systems poses several challenges for financial institutions, including maintaining a balance between compliance and operational costs, minimizing false positives, and keeping abreast of changing financial crimes. However, by selecting appropriate transaction monitoring software and optimizing transaction monitoring processes, organizations can overcome these challenges and ensure compliance with AML regulations. Why is Transaction Monitoring Important? Transaction monitoring has a critical role in ensuring regulatory compliance, diminishing fraud risk, and providing protection for both businesses and customers. By detecting and preventing money laundering, terrorist financing, and other financial crimes, transaction monitoring helps to safeguard the financial system from exploitation and ensure compliance with AML regulations. Moreover, financial institutions that fail to meet these requirements face significant fines and reputational damage. Beyond its regulatory importance, transaction monitoring also contributes significantly to maintaining financial system stability and upholding public trust in financial institutions. By integrating transaction monitoring software, small to medium businesses can stay compliant without having to engage an entire risk management team, enhancing their overall efficiency and effectiveness. Key Players in Transaction Monitoring Banks and brokers in London The transaction monitoring landscape comprises various key players, such as traditional financial institutions, money service businesses (MSBs), and innovative Fintech companies. Each of these players has a unique role to play in the AML transaction monitoring process, bringing their own set of challenges and opportunities to the table. Financial Institutions Financial institutions, such as banks, credit unions, and insurance companies, are responsible for continuously analyzing and monitoring transactions to identify and report any suspicious activities, including: Money laundering Terrorist financing Fraud Other financial crimes By implementing transaction monitoring systems, these institutions can effectively detect and prevent financial crimes, protect their customers, and ensure compliance with regulatory requirements. However, financial institutions often face challenges when implementing transaction monitoring systems, such as balancing compliance and operational costs, reducing false positives, and keeping up with the changing landscape of financial crimes. To address these challenges, institutions can select appropriate transaction monitoring software, optimize transaction monitoring processes, and leverage real-life examples of successful transaction monitoring implementations. Money Service Businesses (MSBs) Money Service Businesses (MSBs) provide services related to the conversion or transmission of money, such as money remitters, currency exchanges, and payment processors. Due to their diverse range of services and customer base, MSBs face unique challenges in transaction monitoring, including the complexity of their operations and the need to effectively monitor transactions for potential financial crimes. Local regulators are responsible for monitoring MSB services, ensuring that they remain compliant with relevant regulations and industry standards. Fintech Companies and InvestGlass solution to track suspicious transaction Fintech innovators are reshaping the landscape of financial services, offering a myriad of revolutionary solutions—from digital wallets and online lenders to cryptocurrency exchanges. These avant-garde ventures are leveling the playing field, allowing smaller players to hold their ground against well-established financial organizations. These companies integrate advanced technologies like blockchain and artificial intelligence into their transaction monitoring solutions, staying on the cutting edge of security and compliance. A prime exemplar of such innovation is iComply, which harnesses blockchain's immutable ledger for enhanced transaction screening. Similarly, neobanks such as Chime, Varo Bank, and Current harness these technological advancements to refine their customer experiences and bolster their real-time transaction monitoring capabilities. InvestGlass's transaction monitoring platform stands as a pinnacle of this tech evolution, offering financial institutions a robust tool to scrutinize transaction risk and maintain compliance with regulations set forth by entities like the Financial Action Task Force (FATF). The platform specializes in real-time analysis, flagging suspicious transactions instantaneously and drawing on historical data to identify patterns indicative of money laundering typologies. The AML transaction monitoring work facilitated by InvestGlass allows compliance teams to create custom rules tailored to individual customer risk profiles, improving the detection of fraudulent transactions and reducing the incidence of false positives. This meticulous approach to monitoring online payments and money transfers is a mandatory process in the modern fight against financial crime, ensuring further investigation of anomalous behavior is prompt and effective. By analyzing patterns of customer behavior and comparing them against a backdrop of past transactions, the system is adept at detecting suspicious activity, preventing money laundering, and ensuring that all customer due diligence is up to par. InvestGlass empowers legal professionals and security measures by providing a transaction monitoring solution that not only meets compliance regulations but also adapts to the evolving nature of criminal tactics. This proactive stance in transaction risk management sets the stage for a safer financial environment for both financial institutions and their customers. Components of an Effective Transaction Monitoring System Portfolio Management risk monitoring An effective transaction monitoring system should incorporate several key components, including a risk-based approach, customizable rules, and advanced analytics and machine learning technologies. These elements work together to ensure that organizations can accurately detect and prevent financial crimes, maintain compliance with AML regulations, and provide a seamless customer experience. Risk-Based Approach A risk-based approach to transaction monitoring involves: Implementing AML controls based on an organization’s assessment of risk and the risk level of its customers Prioritizing compliance efforts and focusing on areas of greater risk Resulting in a more effective and efficient transaction monitoring system. One of the key steps in implementing a risk-based approach is conducting an institutional risk assessment, which helps organizations identify potential risks and vulnerabilities and develop appropriate controls and mitigation strategies. This assessment should consider factors such as the nature of the organization’s business, its products and services, its customer base, and the jurisdictions in which it operates. Customizable Rules Customizable rules in transaction monitoring systems enable organizations to tailor their system to their specific needs and ensure compliance with applicable regulations by adapting to unique business requirements and risks. These rules can be employed to define the parameters of a transaction monitoring system, including the types of transactions to be monitored, the thresholds for alert generation, and the actions to be taken when an alert is triggered. The primary challenge of implementing customizable rules is ensuring that they are accurately configured and regularly updated to reflect any alterations to the organization’s risk profile. Furthermore, organizations must ensure that the rules are in compliance with applicable regulations. By creating and maintaining accurate and up-to-date rules, organizations can minimize false positives and enhance the precision of their transaction monitoring system. Advanced Analytics and Machine Learning Advanced analytics and machine learning in transaction monitoring involve the utilization of sophisticated analytical methods and AI algorithms to examine and recognize suspicious activities in financial transactions. These techniques make use of vast data sets and past patterns to detect potential risks and anomalies, thereby enabling organizations to enhance the efficacy and efficiency of their AML and financial crime compliance initiatives. By capitalizing on extensive data and past patterns, organizations can identify potential risks and anomalies more expeditiously and precisely than traditional methods. Additionally, AI can be employed to refine transaction monitoring algorithms and suggest more effective risk rules when evaluating future transactions. This results in a more accurate and efficient transaction monitoring system, ensuring compliance with regulations and the protection of both businesses and customers. Challenges and Solutions in Transaction Monitoring Best Digital Banks in Switzerland In the ever-evolving landscape of financial crimes, organizations face a multitude of challenges when it comes to transaction monitoring. These challenges include balancing compliance and operational costs, reducing false positives, and adapting to evolving financial crimes. This section delves into these challenges, providing practical solutions to help organizations achieve a balance between compliance, operational costs, and customer experience. Balancing Compliance and Operational Costs One of the most significant challenges faced by organizations when implementing transaction monitoring systems is striking a balance between compliance and operational costs. Regulatory requirements can be complex and costly to implement, while operational costs can be difficult to manage. To address this challenge, organizations can employ a risk-based approach to transaction monitoring, which allows them to prioritize their compliance efforts and focus on areas of greater risk. Additionally, organizations should consider utilizing customizable rules, advanced analytics, and machine learning to ensure that their transaction monitoring system is both effective and efficient. By automating and streamlining the transaction monitoring process, organizations can significantly reduce manual effort and costs, ultimately strengthening their AML compliance and mitigating operational risk. Reducing False Positives False positive alerts, generated for legitimate transactions, can be a significant challenge for organizations implementing transaction monitoring systems. By reducing false positives, organizations can enhance: Precision Productivity Customer satisfaction Adherence in detecting and preventing financial crimes. To achieve this, organizations can employ a risk-based approach, create customizable rules, and leverage advanced analytics and machine learning in their transaction monitoring processes. Adapting to Evolving Financial Crimes Financial crimes are constantly evolving, and organizations must adapt their transaction monitoring systems to keep pace with these emerging threats. Failing to adapt to the changing landscape of financial crimes can expose organizations to new threats and vulnerabilities, which could result in financial losses and damage to reputation. To address these challenges, organizations can deploy risk-based approaches and customizable rules to identify and respond to new threats, as well as utilize advanced analytics and machine learning technologies to detect suspicious activity. By staying current with the latest threats and adapting their transaction monitoring systems accordingly, organizations can effectively combat evolving financial crimes and maintain compliance with relevant regulations. Selecting the Right Transaction Monitoring Software InvestGlass AML is connected to InvestGlass Forms Choosing the right transaction monitoring software is a critical decision for any organization looking to implement an effective AML transaction monitoring process. This section will cover the considerations when choosing transaction monitoring software, such as regulatory compliance, flexibility and customization, and integration capabilities. Compliance with Regulations Ensuring that transaction monitoring software complies with relevant regulations and industry standards is of utmost importance when selecting a solution. Organizations must ensure that their chosen software enables them to meet their reporting obligations and adhere to anti-money laundering regulations and other applicable laws. To achieve this, organizations should: Carefully evaluate potential software solutions and consider their ability to adapt to changing regulatory requirements and industry standards. Consider the challenges and solutions associated with complying with regulations when implementing and optimizing transaction monitoring processes. Choose a software that can effectively support these efforts. Flexibility and Customization Tools built for modern bankers and brokers Transaction monitoring software should offer: Flexibility and customization options to allow organizations to tailor the system to their specific needs and requirements Customizable rules to adjust the monitoring processes to internal policies, regulatory requirements, and risk appetite Effectiveness and efficiency in detecting and preventing financial crimes Integration with Existing Systems Seamless integration of transaction monitoring software with existing systems and processes is essential for a streamlined approach to detecting and preventing financial crimes. Integration facilitates the smooth transfer of transactional data between systems, enabling ongoing monitoring and examination of transactions. However, integrating existing systems with transaction monitoring software can be complex, requiring secure data transfers and adherence to regulations. To overcome these challenges, organizations should: Carefully evaluate potential software solutions Consider their compatibility with existing systems Consider their ability to support effective collaboration and information sharing. Implementing and Optimizing Transaction Monitoring Processes Risk Monitoring in InvestGlass Successful implementation and optimization of transaction monitoring processes require organizations to undertake a series of vital steps. These include: Conducting risk assessments Formulating tailored transaction monitoring rules Testing and validating systems Continuous monitoring and enhancement of processes Risk Assessment and Rule Creation The first step in implementing an effective transaction monitoring process is conducting a comprehensive risk assessment to identify potential risks and vulnerabilities. Based on the identified risks, organizations can then create tailored transaction monitoring rules to detect and prevent suspicious activities. By conducting a risk assessment and establishing appropriate transaction monitoring rules, organizations can ensure that their system is effectively focused on the types of transactions that pose the greatest risk to their business and compliance objectives. This targeted approach allows organizations to minimize false positives and enhance the accuracy of their transaction monitoring system. Testing and Validation Once transaction monitoring rules have been established, organizations must test... --- - Published: 2023-11-07 - Modified: 2025-02-19 - URL: https://www.investglass.com/unlocking-digital-onboarding-in-saudi-arabia-for-the-future-of-banking/ - Categories: Article - Tags: Digital Onboarding in Saudi Arabia For busy entrepreneurs in the Kingdom of Saudi Arabia, digital onboarding is providing an alternative option to tedious paperwork and long lines at a bank branch. InvestGlass offers the best solution for on-prem IT looking to connect digital onboarding, automation and CRM. All the data stays in Saudi Arabia. Herein we will look into what this method entails, from data analytics to security measures as well as user experience tools like mobile apps. We’ll also address how corporate customers can get tailored services through its use before hearing views on challenges and opportunities related to the regulation related with digital onboarding’s future status in Saudi Arabia. Finally, industry thought leaders’ perspectives shall be considered too when considering the ramifications for banking within today’s customer base across numerous sectors therein regarding electronic transactions instead of traditional methods offering minimal effort altogether. Key Takeaways Clayfin is leading the way in digital onboarding in Saudi Arabia, utilizing emerging technologies to offer smart solutions. Traditional and digital banks are competing for market share by offering a range of services and technologies to provide customers with enhanced experience. Thought leaders from Proxym Group, Banque Saudi Fransi, and Faysal Bank are driving the future of secure & compliant digital onboarding processes that bring improved customer satisfaction & cost reduction. The Rise of Digital Onboarding in Saudi Arabia Digital onboarding InvestGlass In Saudi Arabia, digital onboarding is the practice of customers accessing banking services either online or via a mobile device. The goal here is to offer easy and personalized experiences for individual requirements. Driving this demand is customer expectation paired with technological advancements as more seek to manage their accounts digitally. Companies such as Clayfin are paving the way forward by offering comprehensive digital solutions that utilize emerging technologies like Open Banking APIs, Agile Methodologies and Data Analytics - all working together in order to provide financial institutions with new opportunities while granting consumers an improved overall experience whether they’re retail or corporate customers. Traditional Banks vs. Digital Solutions In Saudi Arabia, traditional banks have been the go-to choice for financial services. With digital-first banking on the rise, customers are experiencing increased efficiency and improved customer experience as a result of innovative technology. When selecting an online bank, one of the most important things for GCC customers is quick and easy enrollment processes along with login. Digital solutions offer enhanced accessibility to cost reduction/savings while also delivering faster results than regular banks, thus leading them more into demand by consumers over time. Traditional institutions haven’t stayed idle either when it comes down to this competition between themselves & their counterpart digital rivals - they too have embraced modern technology options such as mobile & web based systems so that their users can enjoy efficient experiences while having access reduced costs at hand without needing contact often times saving all parties involved lots of trouble or hassle due to process streamlining etc. This has made room for a vigorous market full arrayed offerings from both types businesses attracting new clients through various means such as product range or personalized service levels far exceeding usual expectations which were always set too low bar previously speaking. Market Leaders in Digital Onboarding In Saudi Arabia, ADCB Neo and Fenergo have been identified as the current market leaders in digital onboarding. These companies provide solutions that are secure and compliant with regulations, which make it easier to manage the banking process quickly. Keeping up with trends within this sector helps them remain at the forefront of digital banking innovation in order for their industry peers to gain a competitive edge over others. The need for advanced tools will continue rising as more businesses embrace electronic onboarding methods. As evidenced by these top performing organizations based out of Kingdom. The success that they’ve experienced offers promising indications about what we can expect from online banking services later on down the line – showcasing its potential impact on not just Saudi, but also around other countries too. The Digital Onboarding Process Explained Scoring and automation with InvestGlass In order to begin our exploration of the digital onboarding process, let’s delve into its various elements. These include customer data analytics and verification, security measures for privacy protection and ensuring regulatory compliance from any device with a camera through mobile applications that create an optimal user experience. The procedure is used as a convenient way to remotely verify new users’ identities while also collecting needed information in order to open accounts or access services quickly and securely. Data Analytics and Security The digital onboarding process must include both data analytics and security components. Banks rely on analyzing patterns in customer information to deliver tailored experiences that increase satisfaction levels and encourage loyalty. At the same time, encryptions, two-factor authentication methods, as well as biometric identification are put into practice so customers’ details remain secure while complying with up-to-date regulatory policies. This helps ensure their protection from any malicious intent or fraudulent activity related to their sensitive info. Mobile Applications and User Experience When it comes to digital onboarding, mobile applications and user experience are key factors in its success. Banks need their digital solutions to be highly secure while offering customers a streamlined process that is as easy-to-navigate as shopping at Amazon. Identity verification technology helps prevent fraud while keeping customer satisfaction high with the features and advantages of the app leading up front reviews when engaging users with bank accounts online. Although banks strive for complete transparency throughout this transition, nearly 40% still do not finish opening an account digitally due to lack thereof, emphasizing why creating attractive yet safe options should remain top priority when making decisions related to banking services offered by technological advancement means such as apps or software programs alike. Customizing Digital Onboarding for Corporate Customers Ready made template for banks The process of digital onboarding customization involves adapting the experience for customers based on their personal needs. This includes altering and optimizing various elements like user interface, content delivered to them, as well as designing interactions accordingly during this journey. When it comes to corporate clients, tailoring services according to specific customer requirements along with empowering SMEs through customizing strategies is key when improving the overall digital onboarding procedure. Tailored Services for Corporate Clients Offering tailored services for corporate clients in the realm of digital onboarding presents an efficient and secure process, allowing corporations to access banking-related products and services quickly. By tailoring these solutions specifically to their individual needs, customers can make sure they’re abiding by relevant regulatory guidelines while also guaranteeing user-friendly interfaces along with safe data storage/transmission systems. Security is key when it comes to providing comprehensive digital onboarding experiences - Despite this challenge, companies are increasingly investing in technology that will bolster said security as well as efficiency levels across customer service platforms catering to both SMEs & larger enterprises alike. Empowering SMEs with Digital Banking Digital onboarding for banking services in Saudi Arabia offers SMEs numerous advantages, such as simpler registration processes with better customer experience and wider access to markets. Digital onboarding can give businesses the opportunity to utilize online payments, digital wallets and other financial solutions that could make operations more efficient at a lower cost. The potential benefits of embracing this trend are enormous: improved customer satisfaction levels, optimized client relations, and expense minimization. Plus greater operational effectiveness. There may be certain risks associated though – like securing appropriate infrastructure and investment into implementation, but these must not overshadow the chances it presents SMEs based in Saudi Arabia with accessing new opportunities for prosperity. Thought Leaders and the Future of Digital Onboarding in Saudi Arabia Leading banks such as Proxym Group, Banque Saudi Fransi and Faysal Bank are among the preeminent thought leaders in digital onboarding across Saudi Arabia. These companies have taken a pioneering role in driving advances of this technology within the Kingdom’s boundaries. To better understand their opinion on what lies ahead for digital onboarding development here, let us explore some challenges, opportunities and regulatory frameworks provided by these leading innovators. Challenges and Opportunities The benefits of digital onboarding for organizations in Saudi Arabia are clear and undisputed, with increased customer satisfaction, optimized experience, cost savings and improved efficiency among the chief ones. Despite potential difficulties related to AML compliance or bridging traditional banking technology gaps while meeting changing consumer preferences towards digital services – there is an immense potential that needs to be explored within this sector. As the Kingdom continues its development into a digitally enabled era. Demand for robust yet secure solutions surrounding digital onboarding will certainly rise as well. The Role of Regulatory Frameworks The Kingdom of Saudi Arabia’s regulations are key to ensure the safety and legality of digital onboarding. These frameworks lay down guidelines for customer authentication, data protection, as well as other areas related to this process. As new technology emerges in the future, these regulatory measures will be essential components in maintaining a secure online experience during digital onboarding steps throughout the country. With approved standards regarding data security and privacy applied within processes across Saudi Arabian territories. Customers can remain assured that they have a safe digital journey when getting on board with such services. This is how efficient regulation contributes towards an empowered future through better managing of digital interactions and enhanced user experiences. Start with InvestGlass. com for a modern and hosted solution in Saudi Arabia In summary, the banking world in Saudi Arabia is being transformed by digital onboarding, which offers a smooth and secure way for customers to access services. As forward-thinkers continue driving progress and market leaders innovating, this method of online integration will become an important part of the Kingdom’s finance system. The outlook for digital onboarding here is positive as banks are making use of digitization while regulations maintain its safety through compliance protocols. With these practices in place, the nation has great potential to guide revolutionary advances when it comes to virtual banking. Frequently Asked Questions What is the digital onboarding process? Digital onboarding is a process of verifying the identity of someone who wants to be a customer or subscribe to something, usually done remotely with their mobile device. The goal is for them to become an official new member and user of this company or service. What is an example of digital onboarding? Digital onboarding involves customers verifying their identity by taking a picture of relevant documents and using that to set up an account online. The process is designed with multiple steps in order for the customer to confirm who they are. How is digital banking regulated in Saudi Arabia? In Saudi Arabia, government policies promoting e-wallets, open banking and sandbox programmes have offered a supportive regulatory framework for FinTech that has allowed financial inclusion to increase as well as aiding the growth of start-ups and Islamic banking. Who needs digital onboarding? Digital onboarding is a must for financial institutions and businesses when it comes to their customer onboarding process due to KYC compliance requirements. This means that they need forms, biometric data, as well as background checks filled out in order for customers to be digitally on board. How do traditional banks compare to digital solutions in Saudi Arabia? Traditional banks have an established presence in the banking market of Saudi Arabia, yet digital solutions offer customers a more streamlined and sophisticated experience. These alternatives are focused on customer needs, providing efficiency and advancement not available from traditional financial institutions. --- - Published: 2023-11-04 - Modified: 2025-10-28 - URL: https://www.investglass.com/best-on-premise-crm-2023/ - Categories: Article - Tags: best on premise CRM What is the best on-premise CRM? Regarding customer relationship management (CRM) solutions, on-premise software is an essential factor in driving growth and promoting strong customer relationships. To help you select the best solution that meets your business needs come 2024, we have compared various features and benefits of these programs so you can make a wise decision. From CRM systems specifically designed for on-premise networks through to cloud-based alternatives, this article has all the information needed regarding different types of the best on-premise CRM software and tools available for businesses looking to improve their overall client connections now or into the future. On-premise CRM software offers enhanced data security compared to cloud-based alternatives. Key Takeaways Understand the features and benefits of on-premise CRM solutions to make an informed decision. Consider factors such as accessibility, IT requirements, budget, data protection, and data backups when choosing a solution and protect from CLOUD ACT. Transitioning from on-premise to cloud CRM can provide scalability and cost savings but requires proactive planning for successful implementation. Understanding On-Premise CRM versus Cloud-Based CRM Regarding customer relationship management (CRM) software, businesses have two primary deployment options: on-premise CRM and cloud-based CRM. I think that understanding the differences between these two models is crucial for making an informed decision that aligns with your business needs. On-premise CRM solutions are installed and hosted on a company’s servers, giving the organisation complete control over its data and customization options. This level of control is particularly beneficial for businesses with specific security requirements or those needing extensive customization. However, on-premise CRM systems often come with higher upfront costs and require ongoing maintenance and IT support. In contrast, cloud-based CRM solutions are hosted on the vendor’s servers and accessed via the internet. This model offers greater flexibility and accessibility, allowing team members to access the CRM system from anywhere with an internet connection. Cloud-based CRM systems typically have lower initial costs and are easier to scale as your business grows. However, they may involve ongoing subscription fees and less control over data security compared to on-premise solutions. By weighing the pros and cons of each deployment model, businesses can choose the CRM software that best fits their operational needs and strategic goals. Definition of On-Premise CRM On-premise CRM refers to a type of customer relationship management software that is installed and hosted on a company’s own servers. This deployment model provides businesses with complete control over their data and the ability to customize the software to meet their specific needs. On-premise CRM solutions are often preferred by large enterprises or organizations with stringent data security requirements, as they allow for greater control over data storage and access. With on-premise CRM, businesses are responsible for the installation, maintenance, and security of the software. This can involve significant upfront costs for hardware and software, as well as ongoing expenses for IT support and system updates. However, the investment can be worthwhile for companies that require a high degree of customization and control over their CRM system. What is CRM Software? CRM software, or customer relationship management software, is designed to help businesses manage their interactions with customers and potential customers. This software provides a centralized platform for storing customer data, tracking customer interactions, and analysing customer behavior. By using CRM software, businesses can improve their customer service, streamline their sales processes, and enhance their marketing efforts. CRM software can be deployed either on-premise or in the cloud, each offering a range of features to support various business functions. Key features of CRM software include sales automation, which helps manage sales pipelines and track leads; marketing automation, which enables targeted marketing campaigns and customer segmentation; customer service and support, which provides tools for managing customer inquiries and issues; and reporting and analytics, which offer insights into customer behavior and business performance. By leveraging CRM software, businesses can build stronger relationships with their customers, improve operational efficiency, and drive growth. Understanding On-Premise CRM vesus cloud based crm When it comes to CRM software, on-premise solutions provide organizations with more complete control over their customer data and a wider range of customization options. While this can be beneficial for small businesses that have specific needs or concerns about privacy, setting up an on-premise solution also tends to come at higher costs in terms of setup and maintenance expenditures. This is why comparing cloud-based vs. on-premise CRM software systems should always occur before making any decisions. Cost versus security tradeoffs, including data privacy, must factor into the choice between the two forms of deployment. It’s important to take into account how each type will affect all aspects within your business operations from budgeting down through IT requirements as well. Top 5 On-Premise CRM Solutions for 2024 AI, yes, hosted on your premise As customer data and insights remain essential for businesses to succeed, the demand for reliable on-premise and cloud based CRM software solutions has risen. These CRM solutions provide valuable customer insights to help businesses succeed. By 2024, five of these widely available options are projected to be InvestGlass, Microsoft Dynamics 365 For Sales, Infor CloudSuite CRM, Pega CRM and SugarCRM. Each one offers a range of features tailored according to their industry specific needs while providing the advantage that such capabilities can only offer when run from premises as opposed to cloud based systems. It’s this combination which makes choosing between them an ideal option dependent upon individual company requirements. InvestGlass - Swiss Company - Under Swiss law InvestGlass is a powerful CRM software solution tailored for financial companies, designed to help maximize their revenues and maintain strict data security. It offers robust data management features, customizable tabs, records fields, and layouts with AI-driven insights so sales teams can sell more efficiently. InvestGlass provides comprehensive support as well as training resources in order to ensure an efficient implementation of the software through everyday use. In short, this one CRM software tool allows firms confidence when it comes to ensuring successful business growth without any breach on confidential information or risk compromising sensitive customer data. Microsoft Dynamics 365 for Sales - American company - Under CLOUD ACT Microsoft Dynamics 365 for Sales is an all-encompassing CRM solution that provides on premise and cloud deployment options which cater to a broad array of business requirements. This multi-functional system includes AI driven customer recognition, sales pathway automation as well as guidance tools tailored to assist the reps in optimizing their overall performance. This CRM solution also features advanced sales automation capabilities, email marketing automation abilities, lead generation resources, sales forecasting functions along with a comprehensive customer service suite too! Besides those advantages, it boasts integrative project management plus accounting utilities due to its customizable API. Granting companies the possibility to exercise command over their consumer relationships effectively by utilizing optimized CRM data carefully selected from customers’ information gathered ahead. This sophisticated platform allows sales team of people to efficiently navigate through ever changing markets using informed decisions aided by integrated systems like Microsoft Dynamics 365 for Sales while staying true and focused towards improving existing connections alongside developing prospective ones via dynamic strategies decided accordingly thanks to excellent performance provided by reliable CRM solutions available nowadays. Infor CloudSuite CRM - American company - Under CLOUD ACT Infor CloudSuite CRM is a comprehensive and industry-specific Customer Relationship Management (CRM) solution that provides businesses with an all-encompassing view of customer activities on multiple touchpoints such as sales, marketing, support and service. With features like customizable dashboards, lead/opportunity management capabilities and real time data exchange it allows customers to maximize the impact of each interaction across their whole business process management lifecycle while obtaining valuable insight into their patrons, consequently helping them increase revenues. Business process management can be optimized using this software as its tailored design caters well to specific sectors so customer service teams are able to work more efficiently through accessibly sorted information thus making better decisions for future strategy planning. Pega CRM - American company - Under CLOUD ACT Pega the CRM system, a low-code enterprise solution, offers customers the ability to improve customer interactions and optimize their sales automation. Three key features of this powerful system are: real-time AI integration for service enhancement, comprehensive reporting capabilities across multiple platforms such as mobile phones, and an online self-service portal tailored specifically to your industry or business size. The use of Artificial Intelligence can help anticipate user needs throughout the entire journey while increasing overall satisfaction levels and generating Profits too. Consequently, Pega’s smart technology ensures superior customer interaction optimization along with advanced sales efficiency processes available in one centralized platform. SugarCRM - American company - Under CLOUD ACT CRM is a great choice for those businesses requiring significant control and personalization opportunities, as SugarCRM offers extensive customization capabilities in its on-premise hosting platform. This CRM solution can provide users with powerful tools to improve marketing activities, sales processes and customer service performance while enabling them to benefit from advanced automation features such as collaboration & communication systems along with automated reporting dashboards and email marketing automation technology that could enhance their business growth via improved customer relationships. This versatile tool allows individuals or organizations the flexibility of customizing it according to their specific requirements. Factors to Consider When Choosing an On-Premise CRM When it comes to selecting an on-premise cloud based CRM solution, businesses must bear in mind a number of factors that will determine whether or not the product is the best fit for them. Accessibility is key – do team members need access outside of office hours? The IT department needs to be considered too. Their role covers server setup and data loading as well as daily maintenance, troubleshooting and equipment replacement duties. Compliance with data protection standards can only be assured if regular data backups are completed without fail. Budget impacts heavily upon this choice since while initial costs may appear lower when compared to cloud based solutions, ongoing upkeep remains expensive nonetheless and careful consideration must go into ascertaining cost effectiveness for any business prior to deciding on an On-Premise option over Cloud Based options which often prove more flexible making deployment simpler while having less disruption potential to current infrastructure setups. Deployment Considerations When selecting a CRM software, businesses need to consider several factors related to deployment. These considerations will help determine whether an on-premise or cloud-based solution is the best fit for their needs. What Level of Access Do You Need? One of the key factors to consider when choosing a CRM software is the level of access required by your team. If your business operates in a highly mobile environment where team members need to access the CRM system from various locations, a cloud-based CRM solution may be the best option. Cloud-based CRM systems offer the flexibility to access data from anywhere with an internet connection, making it easier for remote teams to collaborate and stay connected. On the other hand, if your business requires high levels of security and control over data access, an on-premise CRM solution might be more suitable. On-premise CRM systems are hosted on your company’s own servers, providing greater control over data security and access permissions. This can be particularly important for businesses in industries with strict data protection regulations or those handling sensitive customer information. By carefully evaluating your access needs, you can choose a CRM solution that provides the right balance of flexibility, security, and control for your business. On-Premise CRM vs. Cloud CRM: Pros and Cons When selecting the best CRM software solutions, businesses have to decide between on-premise and cloud versions. On-premise ones provide better data control and increased customization capabilities, but often come at a higher long term cost of ownership in terms of setup and maintenance costs. Cloud based systems are more cost efficient as they can be accessed from multiple devices with industry standard security measures. Companies may lack complete independence due to relying heavily on vendors for hardware or software support. The right choice depends largely on the company’s needs - looking into factors like scalability, customisation abilities, price range and most importantly their level of data privacy before making an informed decision is key here! More recently though, there has been a shift towards cloud based solutions given that initial implementation fees tend to be lower than their counterparts along with added features such as immediate sharing capacities & availability regardless of location. To sum up, when examining potential crm provider options, it’s important not just look at either ‘on premise crm’ (greater degree of autonomy) or ‘crm solution’ (possessing advantages including affordability). Weighing both benefits & drawbacks will help ensure finding one which fits best by providing greater insight within organisational operations while simultaneously taking necessary steps toward upholding confidentiality levels. Transitioning from On-Premise to Cloud CRM When businesses choose to move from an on-premise CRM data and system to a cloud based software solution, they will have advantages and difficulties associated with the transition process. Such benefits can include scalability increase, better collaboration ability, and cost efficiency since these services typically come with lower long term expenses. There are challenges that need to be taken into consideration such as data migration processes, user adoption rate and integration of existing systems in order for it all to go smoothly. Companies should ensure that their approach is proactive so any obstacles may quickly be handled during the transformation phase between both types of models - one on premise solution. Another provided by specialized companies (CRM Providers). With regard to customer information security while transitioning from premises to cloud based system model, it’s essential for firms seeking help through Cloud providers to possess advanced measures & policies compliant with regulations concerning data protection also implementing extra access control features plus authentication mechanisms & encryption procedures protecting sensitive info transfer methods safely stored ‘at rest’ on premise solutions. Industry-Specific On-Premise CRM Solutions InvestGlass the Swiss CRM and PMS Using an on-premise CRM solution tailored to a particular industry can offer many advantages, such as custom features and integrations with relevant tools. These solutions from providers like Microsoft Dynamics, Salesforce or InvestGlass are equipped with the knowledge of various industries and provide businesses efficient customer relationship management strategies for successful growth. Additionally, these CRM solutions offer advanced business process management features to help businesses streamline their operations. Customizing these platforms according to unique needs allows them to achieve better results by streamlining business processes, which will ultimately drive customer relationships into improvement mode. By selecting appropriately specific approaches, companies benefit greatly in terms of both performance accuracy and convenience while being able to cater precisely what their customers require. Swiss Sovereign Platform: Your Shield Against the Cloud Act In an era where digital data is the new gold, the sovereignty of your information is paramount. Swiss solutions, like the one offered by InvestGlass, stand as a bulwark against invasive legislations such as the U. S. CLOUD Act, offering enhanced data sovereignty compared to other solutions. But why is data at risk... --- - Published: 2023-11-03 - Modified: 2025-10-28 - URL: https://www.investglass.com/clm-vs-crm-in-financial-client-engagement/ - Categories: Article - Tags: CLM VS CRM In the financial sector, understanding the distinction between Customer Relationship Management (CRM) and Client Lifecycle Management (CLM) is crucial for optimizing client engagement. While both systems aim to enhance client relationships, they serve different functions. CRM systems focus on managing interactions and sustaining relationships, primarily handling customer data and communication. In contrast, CLM systems oversee the entire client journey, from initial contact through onboarding to ongoing service, ensuring compliance with financial regulations and streamlining processes. Integrating both CRM and CLM can lead to increased efficiency, faster client onboarding, and stronger client relationships. Introduction In the realm of financial services, the debate between Client Lifecycle Management (CLM) and Customer Relationship Management (CRM) isn't just a battle of acronyms. These are distinct systems that serve unique roles in customer engagement. As financial institutions embrace data-driven strategies, the integration of CRM and CLM provides a robust approach to balance client engagement and compliance. CRM Unveiled CRM, once an advanced filing cabinet for sales teams, has evolved. While its core goal—managing customer relationships—remains, its capabilities have broadened. Today's CRM systems are not just about data organization; they offer complex workflows and automation that cater to a variety of roles, from financial advisors to executives. InvestGlass the Swiss CRM A New Breed of CRM The modern CRM system is a Swiss Army knife of functionalities. It allows for deep customer profiles, transaction history tracking, and data-driven outreach. But remember, at its heart, CRM is about nurturing meaningful customer relationships. What About CLM? In contrast, CLM provides a more nuanced framework. It's a powerhouse in the financial sector, where regulations are strict and customer expectations high. CLM offers a comprehensive analytical tool that evaluates every interaction in a client's financial journey. Key Metrics in CLM Discovery: Initial engagement based on targeted content. Education: Offering consultative solutions to client queries. Purchase: Finalizing the client's product or service selection. Post-Purchase: Gathering customer feedback for performance assessment. Advocacy: Clients becoming brand ambassadors on social media and other platforms. Specialized Solutions Companies like Fenergo provide specialized CLM solutions that excel in managing compliance and risk mitigation, areas where traditional CRM systems may fall short. The Divergence: CLM vs CRM While both systems aim to enhance customer loyalty and revenue streams, they differ in scope and capabilities. CRM excels in customer relationship management but often lacks in-depth compliance features. CLM, on the other hand, is designed to comply with complex regulations like Anti-Money Laundering (AML) and Know Your Customer (KYC). CRM and CLM: Better Together Efficiency Boost: Integrated CRM and CLM systems offer streamlined business processes. Quick Onboarding: Faster client onboarding is possible with data centralization. Relationship Building: A focus on enriching customer engagement and satisfaction. Compliance in Focus: Navigating AML and KYC with CRM and CLM Managing Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols in the financial sector is a high-stakes challenge. Traditional CRM platforms, adapted to meet AML guidelines, do offer some relief. These CRM solutions focus on collecting customer data related to transactions, interactions, and behavior. However, their capabilities can be significantly amplified when integrated with specialized CLM software. Using InvestGlass on a tablet is the new normal for onboarding The Role of CRM Software and CLM Platforms Here, Contract Lifecycle Management (CLM) plays a crucial role. When CRM data is paired with the analytical prowess of a client lifecycle management software, the combination becomes a potent tool for compliance. It enables you to track customer interactions and purchase history meticulously, ensuring that every stage of the customer lifecycle is compliant with AML and KYC regulations. Managing Customer Interactions and Retention Customer retention is of utmost importance, especially when you consider the regulatory landscapes financial institutions must navigate. The integrated system allows you to gather customer feedback efficiently and use that data to boost customer satisfaction and retention. It makes the sales process more transparent and opens up new sales opportunities. Streamlining Business Processes This seamless integration streamlines customer engagement and certain business processes. For example, using cloud-based engagement tools like InvestGlass Marketing Cloud, institutions can execute data analysis that offers measurable metrics on customer behavior and interaction. These insights are invaluable for both CRM and CLM platforms, contributing to the overall business strategy. Mass Email with InvestGlass Contract Performance and Compliance But what sets CLM apart is its focus on contract performance and the entire contract lifecycle, ensuring not only customer satisfaction but also regulatory adherence. It’s not just about managing customer lifecycles; it's about doing so in a way that is legally sound and compliant. FAQs - Unpacking CLM vs CRM What is CLM in the context of CRM? CLM focuses on the entire lifecycle of the client, ensuring compliance and efficient data management. How does CRM differ from CCM and Contract Management? CRM is about customer interactions, while Customer Communication Management (CCM) focuses on tailored communications and Contract Management deals with legal contracts. How are CRM and Customer Lifecycle Management connected? CRM feeds data into CLM systems, allowing for a comprehensive view of customer lifecycles. Concluding Thoughts - you can use InvestGlass for CLM and CRM In the end, it's not a matter of CLM vs CRM. It's about how these systems can harmonize to offer a 360-degree view of customer engagement, from initial contact to long-term loyalty. By leveraging both, financial institutions can navigate the labyrinthine world of compliance while keeping a pulse on customer needs. --- - Published: 2023-11-02 - Modified: 2025-02-19 - URL: https://www.investglass.com/mastering-cold-emails-with-investglass-unlock-business-opportunities/ - Categories: Article - Tags: Cold Emails with InvestGlass Description: Welcome to this comprehensive guide on "How to Cold Email Clients - Best Cold Email Templates," proudly brought to you by InvestGlass, the #1 Swiss cloud solution for banks and a variety of business verticals. In this video, we will delve deep into the art of cold emailing, a crucial skill for sales and marketing professionals looking to make a mark in today’s competitive business landscape. InvestGlass offers an unparalleled sales automation platform, alongside a robust compliance platform, ensuring that your outreach efforts are not only effective but also compliant with industry standards. https://youtu. be/3GAJVrMemCU? si=g8XjTf3me4rRpfN- How To Cold Email Clients - Best Cold Email Templates Key Highlights: Understanding Cold Emailing: We kickstart our journey by defining what cold emailing is and why it is an indispensable tool for sales professionals. InvestGlass Email System: A walkthrough of InvestGlass's intuitive email system, showcasing how it stands out in automating and optimizing your email campaigns. Crafting the Perfect Cold Email: Learn the ingredients of a successful cold email and how to personalize it for maximum impact. Best Cold Email Templates: We’ll share tried-and-tested email templates that have proven to yield high response rates. Why InvestGlass? InvestGlass is not just a tool; it's a solution designed to elevate your business operations. With its cutting-edge sales automation and compliance platform, it ensures that your outreach efforts are seamless, efficient, and compliant. Whether you are a bank, a financial institution, or any other business vertical, InvestGlass is tailored to meet your unique needs. How to Use InvestGlass Email System: Navigating the Dashboard: Quick and easy guide to getting around the InvestGlass platform. Setting Up Your Email Campaign: Step-by-step instructions on how to set up and launch your email campaign. Monitoring and Analyzing Results: Learn how to track the performance of your emails and make data-driven decisions. Templates and Customization: InvestGlass understands that every business is unique. That’s why it offers a range of customizable cold email templates to choose from. These templates are designed to be compelling, persuasive, and, most importantly, effective in generating responses. Compliance and Security: With InvestGlass, you can rest assured that your email campaigns adhere to the highest standards of compliance and security. The platform is designed to ensure that your outreach efforts are in line with industry regulations, protecting both your business and your clients. Tips and Tricks: Personalization is Key: Always aim to personalize your emails. A personalized email resonates better and increases the chances of getting a response. Keep it Short and Sweet: InvestGlass recommends keeping your emails concise and to the point. Time is precious, and a short, snappy email is more likely to be read. Follow-Up is Crucial: Don’t be disheartened if you don’t get a response immediately. A well-timed follow-up email can work wonders. Conclusion: Cold emailing is an art, and with InvestGlass, you are equipped with the best tools to master it. Embrace the power of InvestGlass's email system, tap into our resourceful templates, and start transforming your email outreach into successful business opportunities today! Don't forget to like, share, and subscribe for more insightful content on leveraging InvestGlass to propel your business forward. Leave your questions and comments below, and our team will be more than happy to assist you. Happy emailing! InvestGlass is a registered trademark. All rights reserved. --- - Published: 2023-11-01 - Modified: 2025-03-26 - URL: https://www.investglass.com/build-neobank-for-the-diaspora-unlocking-growth-potential-in-2023/ - Categories: Article - Tags: Build Neobank for the Diaspora The global financial landscape is undergoing a significant transformation, with digital banking reshaping how individuals manage their finances. This shift is particularly impactful for the African diaspora, a substantial economic force contributing significantly to their home countries. In 2022, remittances to Sub-Saharan Africa reached $53 billion, underscoring the diaspora's vital role in regional economies.   Traditional banking institutions have often fallen short in addressing the unique financial needs of these communities, presenting a lucrative opportunity for neobanks to step in. By offering tailored services such as low-cost remittance options, multi-currency accounts, and seamless digital platforms, neobanks can effectively bridge the gap between the diaspora and their countries of origin. For instance, Moneco, a France-based digital financial app, is specifically designed to serve the African diaspora, providing secure and convenient financial solutions that connect users across continents.   Moreover, we delve into how to build neobank for the diaspora, ensuring that these digital banking solutions cater specifically to their financial needs and preferences. Key Takeaways Neobanks have the potential to reduce remittance costs and facilitate financial inclusion for African diaspora communities, who present a lucrative market opportunity. InvestGlass provides comprehensive tools that empower neobanks to cater to the needs of diaspora communities, unlocking growth potential and promoting financial inclusion in emerging markets. Neobanks can successfully enter emerging markets by focusing on customer engagement, building strong brand strategies, embracing digital solutions, differentiating their services and balancing profitability with growth. The Diaspora Demand: Tapping into a Lucrative Market InvestGlass set to help you build your own neobank The African diaspora, with yearly remittances of $360 billion into Africa, is a testament to the growing demand for digital financial services in emerging markets. Traditional banks have long struggled to meet the unique needs of this market, often charging exorbitant fees for money transfers and failing to provide adequate access to financial services. Neobanking presents a promising alternative, offering the potential to reduce remittance costs and facilitate financial inclusion in Africa and beyond, particularly for those with limited economic resources. Neobanks, aspiring to exploit this potential, should focus on mitigating the traditional banking challenges encountered by diaspora communities. These challenges include high fees, limited access, and lack of tailored services. Overcoming these challenges not only unlocks substantial growth potential but also sets these neobanks apart from conventional European banks, often criticized for their inability to cater to this market’s distinctive needs. The African Diaspora: A Growing Economic Force The African diaspora refers to the global population of communities descended from Native Africans or people from Africa, primarily in the Americas, but also in Europe, the Middle East, and Southeast Asia. As a significant part of the world’s population, a majority of the African population remains unbanked and underbanked, leading to a substantial demand for financial services. Their influence on global economics cannot be understated, with billions of dollars in remittances sent yearly and a vibrant mobile money movement facilitated by solutions such as M-PESA. This burgeoning economic force signifies an opportunity for neobanks to offer digital financial services specifically designed for the African diaspora. Neobanks, by providing services aligned with local currencies, affordable remittances, and accessible financial services, can penetrate a market traditionally overlooked by conventional banks. Challenges Faced by Diaspora Communities in Traditional Banking Diaspora communities often face numerous challenges when trying to access traditional banking services. Some common obstacles include: High fees Restricted access Lack of tailored services, such as offline access to banking services Complexity and delay when accessing financial products and services due to a lack of knowledge and understanding of the banking system Language barriers Cultural differences These challenges underscore the necessity of offering digital financial services tailored to the diaspora communities’ distinct needs. Neobanks stand a chance to fill the void created by traditional banks by delivering accessible, affordable, and personalized financial solutions. This not only empowers individuals and communities but also fosters financial inclusion and economic growth. Building a Neobank for the Diaspora: Key Components Lagos Africa Creating a successful neobank for the diaspora requires considering three key components: Digital financial services: These form the core offerings of neobanks, enabling customers to manage their accounts, transfer funds, and make payments electronically. Cross-border payments: These are vital for facilitating money transfers between different countries, catering to the needs of migrant communities who often send funds to their home countries. Customized solutions: These allow neobanks to tailor their services to the unique financial requirements of diaspora communities, ensuring a personalized and seamless banking experience. Concentrating on these key components allows neobanks to effectively tackle the traditional banking challenges that diaspora communities face, thus unlocking substantial growth potential. This not only sets them apart from conventional banks but also helps them emerge as leading providers of financial services for the African diaspora and other emerging markets. Digital Financial Services: Core Offerings Digital financial services form the backbone of neobanks, providing a wide range of services that cater to the needs of modern customers. These services include account creation, transaction processing, card issuance, payment processing, and digital payment solutions. Companies like LemFi simplify onboarding of users. The process is completed in a matter of minutes. This enables users to access a multi-currency ecosystem giving them options to send, receive, hold, convert, and save money in multiple currencies. . Digital financial services enable neobanks to provide convenience and accessibility to diaspora communities, especially those with limited access to traditional banking services. Providing solutions tailored to their unique needs can help neobanks realize growth potential and emerge as leading providers of financial services for the African diaspora and other burgeoning markets. Cross-Border Payments and Remittances: Reducing Costs and Enhancing Convenience Cross-border payments and remittances are a crucial service for migrant communities, who often send money to their home countries to support their families and contribute to economic growth. Neobanks can leverage secure, cost-effective, and efficient platforms to facilitate cost savings and improved convenience for cross-border payments and remittances. For instance, LemFi offers a multi-currency ecosystem that enables users to: Send money internationally Receive money from abroad Hold multiple currencies Convert currencies Save in the currencies of both their home country and host country By utilizing these features, users can easily manage their international transfers and make the most of their financial resources, including bill payments. Neobanks, by lowering costs and improving convenience for cross-border payments and remittances, can mitigate the challenges diaspora communities experience in traditional banking and unlock substantial growth potential. This consequently promotes financial inclusion and aids economic development in emerging markets. Catering to Diverse Needs: Customized Solutions for Migrant Communities Migrant communities frequently encounter exclusive financial difficulties owing to their absence of access to conventional banking services. To cater to their diverse needs, neobanks must offer customized solutions that attend to the precise requirements of these communities. This can include access to local currencies, cost-effective remittances, and access to financial services in their home country. Offering customized solutions enables neobanks to effectively cater to the unique needs of diaspora communities, unlocking substantial growth potential. This consequently promotes financial inclusion and aids economic development in emerging markets. InvestGlass: Empowering Neobanks for the Diaspora InvestGlass the Swiss CRM InvestGlass, a Swiss-based platform, recently completed a successful funding round led by prominent investors. The platform provides a comprehensive suite of tools for professionals in the finance industry, including a CRM, PMS, client portal, and digital onboarding tools. These tools empower neobanks to attract and retain new customers, streamline operations, and ensure compliance and security, all while catering to the unique needs of the diaspora market. Leveraging InvestGlass’s robust suite of tools enables neobanks to efficiently tackle the challenges diaspora communities face in traditional banking, thereby unlocking substantial growth potential. This consequently promotes financial inclusion and aids economic development in emerging markets. CRM and Marketing Tools: Attracting and Retaining New Customers InvestGlass Sales Pipeline Customer relationship management (CRM) and marketing tools are critical components of a successful neobank, as they help attract and retain new customers in the diaspora market. InvestGlass provides a range of CRM and marketing tools, including customer segmentation and targeting, automated campaigns, and analytics to measure the effectiveness of marketing efforts. These tools can help neobanks build strong relationships with customers, identify their ideal target audience, and evaluate the productivity of their marketing strategies. Utilizing InvestGlass’s CRM and marketing tools enables neobanks to: effectively attract and retain customers in the diaspora market, thereby driving growth and financial inclusion reduce expenses and increase effectiveness by automating marketing campaigns provide analytics to track customer engagement These tools can greatly benefit neobanks in their efforts to grow and succeed in the market. Automation and Data Management: Streamlining Operations and Enhancing Decision-Making Automation and data management are essential components of a successful neobank, as they help streamline operations and enhance decision-making capabilities. InvestGlass offers a range of automation and data management solutions, including automating manual processes such as customer onboarding, compliance checks, and customer service, thereby reducing operational costs and increasing efficiency. Furthermore, InvestGlass provides real-time insights into customer data, enabling neobanks to make informed decisions and optimize their operations. Leveraging InvestGlass’s automation and data management solutions enables neobanks to efficiently tackle the challenges diaspora communities face in traditional banking, thereby unlocking substantial growth potential. This consequently promotes financial inclusion and aids economic development in emerging markets. Compliance and Security: Navigating Regulatory Challenges For neobanks, ensuring compliance and security is paramount to safeguard customer data and meet regulatory standards. InvestGlass provides comprehensive compliance and security solutions to assist neobanks in navigating regulatory challenges, such as automated AML/KYC checks, data encryption, and fraud detection. Neobanks like Kuda Bank and Chipper Cash are prime examples of successful institutions that have leveraged InvestGlass’s solutions to successfully navigate regulatory challenges and drive growth in the diaspora market. Ensuring compliance and security helps neobanks earn their customers’ trust and positions them as reliable providers of financial services for the African diaspora and other emerging markets. Case Studies: Successful Neobanks Serving the Diaspora Build a neobank with InvestGlass The success stories of neobanks like Kuda Bank and Chipper Cash serve as inspiring examples for those looking to tap into the potential of the diaspora market. These case studies demonstrate the immense growth potential and innovation that can be achieved by addressing the unique financial needs of diaspora communities and leveraging cutting-edge technology. The success of these neobanks provides valuable insights into the strategies and elements necessary for creating a successful neobank for the diaspora, ultimately promoting financial inclusion and contributing to the economic development of emerging markets. Kuda Bank: Revolutionizing Banking in Nigeria Kuda Bank, a digital-only bank in Nigeria, offers a comprehensive suite of services, such as bank account options, debit cards, and money transfers. Kuda Bank has achieved tremendous success, boasting over 1 million customers and expanding its reach to other African countries. By providing digital financial services tailored to the needs of the diaspora, Kuda Bank has revolutionized banking in Nigeria and unlocked significant growth potential. Kuda Bank’s success validates the potential of neobanks to cater to the unique financial needs of diaspora communities. With its innovative solutions and advanced technology, Kuda Bank has distinguished itself as a leader in the digital banking sector, promoting financial inclusion and contributing to Nigeria’s economic development. Chipper Cash: Facilitating Cross-Border Transactions in Africa and Beyond Chipper Cash, a mobile payments platform, facilitates cross-border transactions within Africa, providing a valuable service for diaspora communities. With over 5 million users and a presence in 8 African nations, Chipper Cash has become a dependable and trustworthy source for cross-border payments and remittances. By offering competitive cross-border rates and simplifying the process of sending and receiving money, Chipper Cash has unlocked significant growth potential and contributed to financial inclusion in Africa. Chipper Cash’s success underscores the enormous potential of neobanks to cater to the unique financial needs of diaspora communities. With its innovative solutions and advanced technology, Chipper Cash has distinguished itself as a leader in the mobile payments sector, promoting financial inclusion and contributing to the economic development in Africa and beyond. Overcoming Obstacles: Strategies for Neobank Success in Emerging Markets Build a neobank with Egypt To achieve success in emerging markets, neobanks must overcome several obstacles, such as building trust with customers, navigating regulatory hurdles, and leveraging local partnerships. By prioritizing customer engagement, developing a strong brand strategy, embracing a digital-first approach, focusing on differentiation, and balancing profitability with growth, neobanks can unlock significant growth potential and establish themselves as a leading provider of financial services for the African diaspora and other emerging markets. The success of Kuda Bank and Chipper Cash showcases the enormous potential of neobanks to cater to the distinctive financial needs of diaspora communities. Adopting these strategies and utilizing advanced technology can help neobanks foster financial inclusion and contribute to the economic development of emerging markets. Building Trust: Gaining Customer Confidence in Digital Banking Earning trust is crucial to gain customer confidence in digital banking, particularly in markets where traditional banking has fallen short of meeting the diaspora’s needs. By prioritizing customer engagement and providing services tailored to the unique needs of diaspora communities, neobanks can foster trust and loyalty among their customers. This consequently promotes financial inclusion and aids economic development in emerging markets. Establishing trust is particularly important in the African diaspora market, where many individuals have limited access to traditional banking services and may be skeptical of digital alternatives. Offering innovative solutions and utilizing advanced technology can help neobanks earn their customers’ trust and emerge as reliable providers of financial services for the African diaspora and other emerging markets. Navigating Regulatory Hurdles: Ensuring Compliance and Security In the rapidly evolving neobank landscape, successfully navigating regulatory hurdles is imperative for ensuring compliance and security. Neobanks must: Stay abreast of relevant regulations and adapt swiftly to new ones Ensure that their systems are secure and customer data is safeguarded By leveraging tools like InvestGlass, neobanks can: Automate compliance checks Manage customer data securely This helps them navigate regulatory challenges and build trust with their customers. The success of Kuda Bank and Chipper Cash underscores the significance of navigating regulatory hurdles and ensuring compliance and security in the neobank sector. Adopting these strategies and utilizing advanced technology can help neobanks foster financial inclusion and contribute to the economic development of emerging markets. Leveraging Local Partnerships: Expanding Reach and Enhancing Services Forming local partnerships can assist neobanks in expanding their reach and improving services, tailored to the unique needs of diaspora communities. By forming partnerships with local organizations and businesses, neobanks can take advantage of the partner’s local knowledge and resources, as well as benefit from their existing customer base. This can enable neobanks to develop innovative solutions and services tailored to the specific needs of diaspora communities. The success of Kuda Bank and Chipper Cash underscores the significance of forming local partnerships for the success of neobanks in emerging markets. Adopting these strategies and utilizing advanced technology can help neobanks foster financial inclusion and contribute to the economic development of emerging markets. Summary In conclusion, the growing economic power of the... --- - Published: 2023-10-31 - Modified: 2025-03-24 - URL: https://www.investglass.com/how-to-get-a-money-transmitter-license-in-the-u-s-a/ - Categories: Article - Tags: Get A Money Transmitter License Operating a money transfer service in the U. S. is no cakewalk. Getting a money transmitter license involves navigating a labyrinth of federal and state laws. Compliance with agencies like the Financial Crimes Enforcement Network (FinCEN) is mandatory to prevent money laundering, terrorist financing and other illicit activities. Your Options: Secure your own money transmitter license. Partner with a licensed entity. What is a Money Transmitter License? A Money Transmitter License (MTL) allows businesses to legally transmit money, including digital payments and wire transfers. 49 U. S. states require an MTL, except Montana (Wikipedia). The licensing process includes meeting financial requirements such as surety bonds ranging from $25,000 to over $1 million (Wikipedia) and compliance with federal regulations like the Bank Secrecy Act (BSA) (Wolters Kluwer). Acquiring an MTL ensures compliance and enhances business credibility. Regulatory Oversight Securing a Money Transmitter License brings you under the microscope of state regulators. They scrutinize governance structures and internal controls to ensure client funds are in safe hands. If you don't meet the criteria, don't expect to get the license. The Mandate In the U. S. , this isn't a "nice-to-have. " It's a must-have for almost any business involved in moving money. State-specific requirements vary, so staying updated is crucial. How to Obtain a Money Transmitter License? The Rigor The licensing process is rigorous by design. Both federal and state-level regulations come into play, each setting its own financial and compliance criteria. The Costs Expect to secure a surety bond, often upwards of $500,000 per state. Costs are influenced by factors like your credit history. The time to secure the license isn't fixed—it depends on the business type and operating state. Cost Components Application TypeEstimated CostsSurety Bonds$500,000Application FeesVariesTime InvestmentVaries Money Transmitter License Requirements Getting the license means adhering to Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols. These are federal mandates, but states often add their spices to the mix, necessitating dual compliance. The Investigation After you submit your application, prepare for a deep dive into your financial sustainability and background. Standardized Requirements Across States Registration: Generally starts with FinCEN. Financial Criteria: Audited financial statements and surety bonds are common. Background Checks: Expect fingerprinting and criminal record assessments. Compliance Programs: Must demonstrate a robust compliance program, focusing on AML and KYC. Ongoing Compliance: Detailed transaction records and regular reporting are par for the course. The Application Checklist Multi-year business strategy. Audited financial statements. Financial records of key stakeholders. Background checks for control persons. Litigation and criminal records for the past 15 years. Who Needs One? If your business facilitates monetary transactions, you need this license. No minimum transaction size gives you a free pass. Size doesn't matter; compliance does. Types of Businesses That Need a License Currency Exchangers Check-Cashing Services Traveler's Checks Issuers Money Order Services Wire Transfer Services Payment Processors Mobile Money Services Digital Currency Platforms Peer-to-Peer Transfer Services Regulatory Compliance & Tools Compliance isn't just about obtaining a license; it's an ongoing process. Companies like Fenergo offer cloud-based solutions that streamline AML and KYC compliance, making ongoing compliance less of a headache. InvestGlass AML is connected to InvestGlass Forms What's the Damage? License Costs Explained Initial Application Costs: Ranges from hundreds to thousands of dollars. Yearly Maintenance: Typically between $250 and $1,000. Additional Fees: Examinations and investigations can incur extra costs. InvestGlass: Your Ally in AML and KYC Automation with money transmission For money transmitters and money services businesses, staying compliant with regulations like the Bank Secrecy Act at the federal level is a monumental task. The application process for money transmitter licenses is not just time-consuming but laden with complex licensing requirements. Whether you're a payment processor dealing with various payment instruments or a money services business handling money orders and other forms of monetary value, the stakes are high. Failing to comply can result in severe penalties and can even jeopardize state licenses. The solution is also connected to third party solution to help you own licence and payment services quicker. InvestGlass offers a streamlined solution specifically designed to automate Anti-Money Laundering (AML) and Know Your Customer (KYC) protocols. This is especially beneficial for licensed money transmitters who need to maintain ongoing compliance. Our platform integrates seamlessly with your existing systems, allowing you to offer services to consumers more efficiently while ensuring that you register and comply with all necessary regulations. InvestGlass helps you navigate the intricate maze of federal and state laws, making it easier to focus on serving your customers rather than getting bogged down in regulatory minutiae. --- - Published: 2023-10-20 - Modified: 2025-11-19 - URL: https://www.investglass.com/planning-for-business-a-2023-guide-to-creating-a-winning-business-plan/ - Categories: Article - Tags: Creating a Winning Business Plan, CRM tarting a new business endeavor is both thrilling and daunting. A well-crafted business plan can help you face the numerous hurdles of entrepreneurship while guiding your venture toward success. Research shows that businesses with a plan are 30% more likely to grow compared to those without one Additionally, a study by Keevee found that 75% of investors prioritize financial projections in business plans, making it crucial to present accurate forecasts to demonstrate feasibility. Furthermore, according to the Small Business Administration (SBA), approximately 20% of new businesses fail within their first year, while 50% don’t make it past the five-year mark, often due to poor planning and financial mismanagement. In this blog post, we’ll explore what makes up an effective strategy for enterprise planning, including constructing a compelling executive summary, understanding your target demographic, and creating an appropriate financial outline to attract investors and secure investment capital. Let’s uncover these secrets to equip you with an ideal approach as you embark upon your unique business journey! Key Takeaways A business plan is essential for outlining a company’s mission, goals and strategies to attract investors. It should include an executive summary, company description, market analysis and financial projections. When writing a business plan it is important to consider the scope & audience as well as proofreading & remaining realistic in order to avoid common pitfalls. The Essence of a Business Plan A business plan serves as the blueprint of a company, mapping out its mission and goals in order to achieve success. It is instrumental for small businesses and larger enterprises alike during their business planning process. Securing investors, funding, while ensuring all stakeholders are up-to-date. Writing a comprehensive document requires research on markets so that strategies can be developed accordingly with any potential challenges or opportunities taken into account. Without it being composed correctly an organization’s ambitions may not come to fruition no matter how efficient other aspects within the venture appear from outside viewpoints. The Role of a Business Plan A well-made business plan is essential for a variety of reasons. It provides direction and helps to attract possible investors, as well as assisting in the acquisition of funding. Establishing an efficient framework within your company is enabled by having such a plan. Allowing you to confidently pursue desired goals whilst tackling any potential problems that may arise effectively along the way. Comprehensive market research allows businesses making informed decisions which will help them progress forward competitively speaking, something crucial in today’s environment. . The Key Components A business plan is an important document that should be carefully structured and crafted to not only emphasize a company’s strengths, but also attract investors, secure funding from financial institutions, and bring the entrepreneur’s ideas to fruition. It typically consists of an executive summary followed by sections on market analysis , product or service description ,company details as well as marketing strategy & projections which when arranged in accordance with a set outline can result in powerful statement for your venture. This meticulously assembled blueprint assists entrepreneurs attain success since it presents comprehensive information about their vision. Crafting an Executive Summary Your business plan’s executive summary is the first chance you get to make an impact on potential stakeholders and investors, so it should be crafted carefully. This compact summation of your project must grab a reader’s interest while illustrating its noteworthy features that could entice venture capital firms to fund it. Capturing the essence of what makes this endeavor special will amplify any chances of finding financial backers or gaining approval for your idea from other interested parties. With a well-written executive summary, there are heightened possibilities for investment in and support for your company/project. Key Elements When writing an executive summary, there are a few key elements that should be included to provide readers with the necessary information about your business plan. These include a brief overview of the business, description of problem being solved or addressed by it, proposed solution and target market identified. All these need to be presented concisely in one page so as not focus on extraneous details. Financial aspects must also be touched upon for investors or other stakeholders who would want more clarity before backing up such plans. This combination of important components forms a vital part of presenting any comprehensive vision suitable for success while executing goals related to your project effectively. Tips for Writing a Strong Executive Summary An engaging executive summary is essential for a successful business plan. It should be concise and clear, presenting the key information such as problem statement, solution proposed, target market outlined and financial data summarized. Cliché expressions must be avoided while maintaining an effective persuasive tone throughout the text. The quality of this short introduction can make or break your entire presentation to investors and stakeholders. Hence it’s importance cannot be overstated! Company Description and Structure The company description and business description provide a wide overview of the history, mission, goals and organization setup of your firm. This information allows for stakeholders, personnel and investors to recognize your corporation’s background, singular traits as well as general route. Having an articulated corporate structure guarantees effective communication between members within the establishment along with responsibility and productive choices being made quickly. Legal Structure When starting a small business, it’s important to carefully consider the legal structure that best suits your needs. This will determine how you and any other owners are financially or legally bound, as well as what rights each of you have in relation to the company. Common types of structures include sole proprietorship, partnerships, limited liability companies (LLCs), and corporations. For more insight into which one is optimal for your organization’s circumstances, seek advice from an accountant or lawyer, alternatively use resources provided by Small Business Administration websites as guidance too. If you are looking to raise money with venture capitalist, or persuade investors we suggest you to have a limited company - like a "Société Anonyme". Make sure that since day 1 you have NDA - non diclosury agreements in place as well as detailed financial statements. Organizational Chart A well-defined organizational chart reflects a professional approach and helps establish an efficient decision-making process, enhancing the appeal of your business plan for potential investors. This visual display also illustrates roles and responsibilities within management teams and key personnel, ensuring that communications lines are clearly defined with accountability held accordingly. Thus it is crucial to have this type of organization in order to secure successful outcomes from all involved. Market Analysis and Strategy A thorough market analysis is key to fully understanding the potential for your product To similar items, where you company stands within that landscape and what other competitors are up against. Once a business has all this intel at its disposal it can construct an effective strategy designed around success. In this piece we will look into how one goes about assessing the marketplace as well as forming strategies such as SWOT Analysis and Sectioning off target markets . SWOT Analysis SWOT analysis, an invaluable instrument for determining the competitive landscape and market potential of any organization, stands for Strengths, Weaknesses, Opportunities, and Threats. You can use InvestGlass lead scoring system to faciliate this SWOT analysis while you accumulate data in InvestGlass CRM. This analytical framework helps businesses identify their internal strengths and weaknesses, as well as external opportunities and threats. Strengths are the attributes and capabilities that give an organization an advantage over its competitors. Weaknesses are areas where the organization may be lacking or at a disadvantage compared to competitors. Opportunities are external factors in the environment that the organization could exploit to its advantage. Threats are external factors that could cause trouble for the organization. Through analyzing these four aspects, it is possible to make strategic decisions that capitalize on the organization's strengths and opportunities, while minimizing the impact of its weaknesses and protecting it against potential threats. Through analyzing its strengths, weaknesses, opportunities and threats it is possible to make strategic decisions that capitalize on advantages while reducing the impact of disadvantages. This type of analysis offers a comprehensive overview which allows businesses to create plans tailored towards success. By knowing their own position within in their industry and by understanding current trends they are better able to develop strategies geared toward maintaining or even surpassing growth targets. Overall, SWOT analysis provides insight into present circumstances allowing companies both large & small alike leverage advantageous information when developing long-term business plans with confidence! Target Market Segmentation and marketing plan Division of the target market into segments according to demographic data, preferences and more is called target market segmentation. This process enables you to better reach your desired audience in order for tailored strategies & customised products/services which meet their needs exactly can be created accordingly. Understanding how each group behaves differently will greatly aid firms when it comes time to create successful marketing plans and communicate with potential customers effectively. InvestGlass presents an advanced suite of marketing tools, designed to empower businesses to send personalized emails to each distinct segment of their target market. These tools are not only efficient for direct communication but also allow businesses to track and monitor the effectiveness of their marketing strategies in real-time. This ensures that businesses can make data-driven decisions, adapt their strategies as needed, and ultimately achieve better results with their marketing efforts. InvestGlass: The Optimal Solution for Scalable Companies InvestGlass offers an unparalleled solution for scalable companies. With its state-of-the-art platform, it provides a suite of tools that streamline operations, enhance productivity, and enable growth. Its robust features include digital onboarding, automation, and an integrated ecosystem that allows for seamless data flow across various business functions. InvestGlass understands the unique challenges that come with scaling a business, and it is designed to help companies navigate these complexities with ease. Whether your company is in the early stages of growth or is a large enterprise looking to optimize its processes, InvestGlass offers the tools and support necessary to help your business scale successfully. InvestGlass tools have been used by hunderd companies to attract investors, improve operational plan, automate mission statement, and reach business's goals. Products and Services Overview Through this guide, you will be able to thoroughly explain your products and services in detail. With a special emphasis on intellectual property and pricing plans. By displaying the distinctive advantages of what you are offering, it reinforces why an investor or associate should have faith in your enterprise - a pivotal part of making sure that enough funding is acquired for bringing ideas into reality. Intellectual Property and crucial elements when you start Maintaining the integrity of your business’s intellectual property is critical in order to protect against unauthorized use. Intellectual property covers a variety of elements like patents, trademarks, copyrights and trade secrets, securing these pieces will ensure an advantageous edge over competitors. Securing one’s IP can be done by registering for applicable legal documents such as a patent or trademark, establishing confidential policies that are strictly enforced, and keeping up-to-date with possible breaches on valuable assets. Taking precautions proactively secures your competitive advantage in the market while preserving vital ideas and inventions held within any company structure. . Pricing Strategy Devising a pricing strategy that is in line with your target audience and market competitors is vital for the success of your enterprise. When constructing such a plan, take into consideration several elements including: The desired customers you are looking to attract Competitive forces within the space Costs associated with production or service delivery Assigned value based on quality , Current economic conditions. Having an appropriate price set for goods/services can be crucial in sustaining relevance among potential clients as well as preserving competitiveness inside the industry. Market Fit: A Crucial Factor for Small Companies and any company's goals Achieving market fit is absolutely crucial for small companies. This means that your product or service meets real customer needs and does so in a way that is better than the alternatives. It's about understanding who your customers are, what they want, and how they want it. When a product or service has achieved market fit, customers are not only satisfied but also likely to recommend the product or service to others. Small companies, in particular, need to achieve market fit to survive and thrive. Without it, they may struggle to find a sustainable customer base and could fail to generate enough revenue to cover costs. Achieving market fit should be a top priority for every small company, and it is often the most challenging part of starting a business. To achieve market fit, small companies need to conduct thorough market research, develop a deep understanding of their customers, and continuously test and refine their product or service based on customer feedback. This process can take time, but it is well worth the effort. A product or service that fits the market has a much better chance of success and can lead to rapid growth and profitability. Financial Planning and Projections Creating a sensible financial strategy is the foundation of any successful business. This guide will help you put together an extensive plan including budgeting, operational costs and backup plans. By making a comprehensive yet achievable finance system, it can make your company’s journey more prepared to handle unexpected money related issues while keeping its objectives in sight. Budgeting and Operational Costs Making a budget that is able to accommodate rent, software and advertising outlays should be done for effective financial planning. Be sensible when it comes to the expenses you are likely to face while creating an adjustable plan so as not to miss any extra expenditure. It is essential you review your budget at regular intervals ensuring its accuracy and freshness with information. Contingency Planning It is essential to factor in unforeseeable expenses and have a contingency plan prepared for tackling any potential financial issues that may arise, as this will safeguard the longevity of your business operations. Having such measures ready can guarantee stability regardless of unforeseen economic turbulence. Allowing you to ride out difficult periods with minimal disruption. The Role of Strategic Planning and Pivoting Strategic planning plays a pivotal role in setting the direction for a business. It allows us to map out our goals, establish a timeline to achieve them, and identify the resources we'll need along the way. However, it's important to note that strategic planning is not always a foolproof solution. The business landscape is ever-evolving, and what works today may not work tomorrow. Market dynamics, customer preferences, and competitive landscapes are constantly changing, and our plans need to be flexible enough to adapt to these changes. This is where the concept of 'pivoting' comes into play. Pivoting in business refers to the strategy of quickly adapting to changes in the business environment. It's about recognizing when our current path is not leading us towards our goals and making necessary changes in our strategy. Pivoting could involve changing the business model, shifting... --- - Published: 2023-10-20 - Modified: 2025-03-14 - URL: https://www.investglass.com/how-to-build-sales-pipeline-for-maximum-revenue/ - Categories: Article - Tags: Build Sales Pipeline An organized sales pipeline is crucial for maximizing revenue and enhancing transaction productivity. Companies with clearly defined pipelines experience 18% higher revenue growth compared to those without structured processes (HubSpot). By effectively visualizing sales stages, identifying bottlenecks, and accurately forecasting outcomes, businesses can boost their sales team's efficiency and drive consistent income growth. Key Takeaways Sales pipelines are essential for tracking prospects, forecasting revenue and optimizing the sales process. Strategies such as identifying target audiences, defining a sales process and leveraging technology can help optimize pipeline performance. Common mistakes like inadequate lead generation or prolonged sale cycles should be avoided to ensure maximum revenue. The Importance of a Sales Pipeline InvestGlass Sales Pipeline A sales pipeline, otherwise known as a sales funnel, provides a visual depiction of the various stages in the sale cycle. It can show data like number of deals and expected revenue which are useful for both teams and managers to observe their own progress or compare it with others. A robust version enables reps to determine where resources should be allocated most efficiently so they focus on high-value opportunities while allowing supervisors an insight into team performance overall. This kind of tool gives everyone involved access to key details such as value and prospects that need tracking thus making sure smart decisions related to optimizing the process at hand are made accordingly throughout its course. InvestGlass is a powerful tool that can greatly enhance your sales process. The company's sales pipeline is effectively managed using this system, allowing for a more streamlined and efficient workflow. The sales pipeline stages vary, and InvestGlass allows you to customize these stages to best suit your business needs. For instance, if you have a long sales cycle, InvestGlass can help manage and track each step, ensuring no potential sales fall through the cracks. It allows you to monitor the average sales cycle length, providing valuable data that can be used to further optimize your process. Additionally, InvestGlass offers the ability to conduct comprehensive sales pipeline reviews. These reviews can provide insight into areas that are performing well, as well as those that may need improvement. This level of analysis is crucial for the ongoing success of your sales pipeline. Benefits to Sales Teams A sales pipeline that is structured and tracked with precision gives the opportunity to maximize efficiency for sale teams, allowing them to make data-informed decisions in order reach their targets. By making use of accurate tracking and having a clear view on tasks, objectives and progressions, it can lead to improved productivity as well as more successful deals being closed. For sales teams, understanding their own sales pipeline is key to their Key Performance Indicators (KPIs). The company's sales process is a significant element of this pipeline, with each pipeline stage representing a crucial step towards closing a deal. Sales leaders need to ensure that their teams are aware of the importance of each stage in the sales process. From identifying sales prospects to nurturing leads and closing deals, each step contributes to the strength of the sales pipeline. A strong sales pipeline is a reliable indicator of future revenue. By keeping track of the average deal size and the average win rate, sales teams can better forecast revenue and set realistic sales targets. Moreover, the entire sales pipeline needs to be managed and optimized to ensure that sales efforts are directed towards the most promising leads. This not only helps in achieving revenue goals but also improves the efficiency of the sales process. Benefits to Sales Managers Sales managers are enabled to make well-informed decisions concerning the sales process by taking advantage of pipeline data and viewing its visibility. Doing this grants them an opportunity to evaluate their team’s success on a month, quarter or yearly basis as well as examining each individual employee’s performance in order that resources can be distributed accordingly with maximum efficiency. Building a Sales Pipeline: Key Components InvestGlass Pipeline with his drag and drop solution To create a sales pipeline, you should begin by determining your target market and drawing up the necessary steps in the sales process with set revenue objectives. This will ensure that you follow an organized and successful plan of action to close deals for greater performance outcomes. The primary part of putting together a sales pipeline involves creating an index or list of potential customers from various sources such as analytics tools, customer feedback surveys/reports, CRM system data etc. , which are all designed to give insight into your buyers’ wants & challenges along with their contact information. Identifying Your Target Audience Gaining an in-depth comprehension of your target market is essential to designing tailored campaigns and sales strategies with the goal of converting leads into customers. Through segmenting consumers, creating buyer personas can help you get a clear picture of who is buying from you, allowing for more effective marketing approaches that appeal to them while keeping key concepts like their motivations intact. Defining Your Sales Process A well-structured sales process is necessary for equipping your reps with the tools to succeed in closing deals. This clear and ordered plan of action identifies all activities that have to be completed during successful deal completion. Upholding consistency across your team by mandating they follow this same procedure can provide a significant boost towards success for each one of their campaigns. Allowing every individual rep on staff to adhere strictly adhering this same pattern brings maximum returns, so having it clearly established ahead of time is paramount. Setting Revenue Targets Sales teams need to be aware of precise revenue targets in order to identify how many deals they must close at each stage of the pipeline. This helps them allot resources and decide which goals are a priority since it is possible for them to calculate what amount of deals needs closure so that these objectives can be achieved. Designing Your Sales Pipeline Stages Designing pipeline for young customer segments Sales pipeline stages involve various steps in order to help prospective customers make their buying decision. At each point, certain sales activities must be tailored towards achieving the desired goal: from identifying prospects and gathering data about them. Through verifying qualifications for leads, presenting offers. Down to closing won or lost deals. The whole process consists of six distinct yet closely related parts that form a concrete framework with which sales staff can move people smoothly through the pipeline and secure conversions more effectively than ever before. From prospecting potential buyers at first all way up to Closed Won as well as managing situations when things don’t go according to plan - Closing Lost – there is great value in understanding what activities should take place during those crucial points on journey toward actualizing an agreement between both parties involved. By efficiently engaging with these predetermined action sequences, customised based upon role plays within customer relations along pipelined stages are optimally leveraged throughout necessary operations essential across varied range of domains such lending transparency into sound procedures confidently established over time resulting in increased gains delivered worldwide! Prospecting and Lead Generation Lead generation entails recognizing possible customers, obtaining their contact information and drawing them in with pertinent content and offers. Through the utilization of several lead generation methods such as email campaigns, social media marketing, and content creation one can reach out to a target market to become involved with your business brand while transforming those contacts into qualified leads. Lead Qualification The sales and marketing team work together to make sure that only those potential customers with a greater chance of purchasing the product or service are moved forward in the pipeline, thus preserving time and energy. This is called lead qualification. It evaluates prospects based on several key factors like their budget availability, decision-making authority over purchases, need for what’s being offered as well as their readiness to buy. By collaborating closely with sales personnel this process helps efficiently sieve through leads which will ultimately result in more successful conversions down the line. Building Relationships and Nurturing Leads Sales reps must create strong relationships with potential customers through tailored interactions, which helps to build trust and offer value. It is vital for the representatives to have insight into their needs and challenges in order to craft proposals that will make sense and lead them towards a successful closure of the deal. Sales Pipeline Management and Optimization SUPER CHARGE Efficient management and optimization of a sales pipeline requires keeping track of key metrics, refining the sales procedure, and adjusting tactics according to data in order to improve general results. Examining as well as analyzing pipelines consistently enables teams in gross sales detect market trends that demand modifications be made with regard to their selling process. With this proactive attitude towards managing the sale’s line-up it is possible for firms’ strategies stay current given fluctuating markets. In addition ,this way businesses can identify potential roadblocks which then lets them generate information supported decisions while aiming for greater income from improved pipeline efficacy . Monitoring Sales Pipeline Metrics Monitoring key sales pipeline metrics is an effective way to gain insights into your selling process and improve overall performance. For example, tracking the number of leads you receive, how many turn out to be qualified leads or opportunities and what size deals they are on average helps identify areas for improvement that can increase revenue in the end. Measuring close rates as well as analyzing data related to a typical sales cycle length gives one insight about when best times might be better suited for closing lucrative deals rather than others. By understanding these aspects of your business model Success will come in time with proper implementation based upon results from this data collection initiative. Refining and Adapting Your Sales Process Sales teams can stay competitive and productive in an ever-changing market by constantly fine-tuning their sales process through examination of pipeline data insights. By evaluating which tactics are achieving the desired results and discarding those that aren’t, businesses can boost efficiency while increasing overall revenue as they optimize the strategy for improved performance. Leveraging Technology for Sales Pipeline Success Leveraging technology, such as InvestGlass CRM system, can greatly improve sales pipeline management with automation and features for tracking and refining it. This type of software offers real-time visibility into the pipeline. Allowing you to filter by team members, representatives or geographic location so that analysis is tailored precisely towards your needs. It even helps detect bottlenecks in the selling cycle enabling you to take action quickly on any issues present therein. With InvestGlass at its core there are a few unique advantages: firstly blocking out certain steps if they have not been completed effectively, secondly ensuring full compliance with regulations related to customer relations activities during this process, finally providing specific tools meant for managing customer meetings while also handling email campaigns better than before – all things which facilitate progress up each step in the funnel. , thereby bringing greater performance through higher efficiency levels when making decisions surrounding sales pipelines maintenance/management. . Integrating an appropriate CRM like InvestGlass should thus result ultimately resulting amplified revenues from optimally managed projects Benefits of Using a CRM InvestGlass the Swiss CRM automation solution A CRM system enables sales teams to stay on top of their game, with streamlined processes and data for better decision-making. It allows them to keep leads organized, automate tasks which would otherwise be manual labor, see in real time how the sales pipeline is progressing and consequently become more efficient overall. This helps optimize their efforts by allowing informed decisions while increasing effectiveness at closing deals successfully. InvestGlass: Unique Features and Advantages Sales teams seeking to increase their pipeline efficiency and realize greater success should look no Than InvestGlass. Its powerful features allow for sales pipelines to be monitored, maintained in compliance with applicable industry regulations such as MIFID, LSFIN and BASEL while also allowing users the ability to halt progress if a stage is incompletely written out. It provides tools that help manage client meetings and email campaigns, all of which together make investing effortless yet effective! Common Sales Pipeline Mistakes and How to Avoid Them Sales teams who fail to understand the needs of their target audience can suffer from a weak sales pipeline with fewer quality leads and subsequent lost opportunities. To avoid this, optimizing lead generation is key. Through strategic marketing initiatives tailored specifically towards its desired customer base as well as personalized sales approaches, it’s possible for any team to boost performance in order to close more deals effectively. Common issues such as extended cycles or inadequate promotion should be acknowledged and addressed so that the flow of prospects continues smoothly throughout each stage of the process – resulting in an improved overall bottom line. Inadequate Lead Generation Sales teams need to identify their target audience, create sales procedures and set targets in order to improve lead generation which can be done through the use of modern technologies such as CRM systems like InvestGlass. These solutions enable them to accumulate potential leads more effectively while also keeping an eye on their progress. Not doing so will adversely affect revenue, customer satisfaction and overall sale performance. Prolonged Sales Cycle In order to boost revenue and reach desired sales goals, sales teams need to reduce their cycle of selling by optimizing the entire process. This can be done with valuable content designed for different phases of a buyer’s journey as well as an effective response time in regards to potential customers’ issues or concerns. Shortening this procedure will potentially lead towards missed opportunities that could result from lost interest due to its lengthiness. By focusing on these areas, quicker closures are made possible which eventually leads directly into more successful outcomes overall when it comes reaching targets within any given sale situation. Summary It is essential to construct a robust sales pipeline in order for teams to boost revenue and close deals successfully. By acknowledging the necessity of an efficiently-structured system, recognizing its components, developing stages within it, and making use of modern technology, organizations can upgrade their sales process while accomplishing remarkable results. Maintaining concentration with data-driven decisions will ensure that your sales excel! Frequently Asked Questions What does it mean to build a sales pipeline? Creating a sales pipeline is the process of constructing an organized, visual framework which outlines prospects at various points in their buying journey. This allows for tracking leads from qualification to closing deals and continued engagement after purchase. It also gives insight into sales personnel’s predictions concerning potential buyers and how near they are to accomplishing goals set by their quota. How do you build a sales pipeline? To build your sales pipeline, it’s essential to identify and define your target audience, research the important roles within those companies of interest, as well as organize data by process. When making contact with key figures in these businesses is a must for forming relationships and finding... --- - Published: 2023-09-08 - Modified: 2025-03-24 - URL: https://www.investglass.com/best-digital-bank-in-saudi-arabia-2023/ - Categories: Article - Tags: Best Digital Bank in Saudi Arabia In 2023, Saudi Arabia's banking sector experienced a significant digital transformation, with electronic payments accounting for 70% of total retail transactions, up from 62% in 2022, reflecting the nation's rapid shift towards digital banking. This transformation has been driven by the rise of digital-only banks such as STC Pay, D360 Bank, and Meem, which offer user-friendly and innovative financial services tailored to a growing tech-savvy population. These institutions play a crucial role in advancing Saudi Arabia’s Vision 2030 initiative, which aims to modernize the financial sector and reduce reliance on cash-based transactions to below 40% by 2025. Introduction In the digital era, the face of banking is changing rapidly, and Saudi Arabia, a nexus of tech innovation, is at the forefront. As a core banking CRM solution, InvestGlass is instrumental in building banks for the modern age. In this context, we've set out to rank the best digital banks in Saudi Arabia for 2023. Strap in as we explore key parameters like user experience, feature sets, and security protocols to unveil the ultimate champion in digital banking. Key Factors for Ranking Before we reveal the best digital bank, let's consider the key factors that contribute to their success: User Experience (UX): A seamless and intuitive platform. Features: From account management to digital payments. Security: Robust systems that protect customer data. Customer Support: Efficient and effective service. Interest Rates: Competitive rates on savings and loans. The Contenders Here are the digital banks that have made waves in Saudi Arabia: STC Pay N26 Revolut Bank AlJazira (Fawri+) Alinma Bank Table: Contender Overview Bank NameKey FeatureUser Base in KSASTC PayMobile Payments2 MillionN26Global Currency Support500,000RevolutCrypto & Stock Trading800,000Fawri+Multi-Channel Banking1. 2 MillionAlinmaSharia-Compliant1. 5 Million Deep Dive STC Pay STC Pay is a trailblazer in mobile payments. With a user-friendly app, you can make quick transactions and enjoy features like bill splitting. However, it lacks investment options, which might be a dealbreaker for some. Pros & Cons Pros: User-friendly, Quick Payments, Bill Splitting Cons: Limited Investment Options N26 N26 appeals to the global citizen. It offers multi-currency accounts and low forex fees. While it's feature-rich, the customer service sometimes leaves room for improvement. Pros & Cons Pros: Global Currency, Low Forex Fees, Investment Options Cons: Customer Service Revolut Revolut brings banking into the modern age with crypto and stock trading options. But, its high fees on weekends and public holidays can be a turnoff. Pros & Cons Pros: Crypto & Stock Trading, Great UX Cons: High Fees on Weekends Bank AlJazira (Fawri+) Fawri+ provides a unique multi-channel banking experience. It combines digital banking with traditional services. Although versatile, it's not as intuitive as its competitors. Pros & Cons Pros: Multi-Channel, Traditional Banking Options Cons: Less Intuitive UX Alinma Bank For those interested in Sharia-compliant banking, Alinma is the go-to option. It offers a variety of Islamic financial products but lacks in advanced digital features. Pros & Cons Pros: Sharia-Compliant, Variety of Products Cons: Limited Digital Features And The Winner Is... After weighing the pros and cons, STC Pay emerges as the best digital bank in Saudi Arabia for 2023. Its focus on user experience and quick payment options makes it the top choice for the digital-savvy customer. Why STC Pay? Superior User Experience: Easy to navigate and perform transactions. Quick Payments: Instant transfers and bill payments. Growing User Base: Over 2 million users in Saudi Arabia. Ready? Digital banking in Saudi Arabia is more competitive than ever. STC Pay takes the crown, but the other contenders aren't far behind. Ultimately, the best digital bank for you depends on your specific needs, whether it's global transactions, investment options, or Sharia-compliant banking. For those in the business and banking verticals, staying ahead of digital banking trends can be crucial. Sales automation platforms like InvestGlass offer a great way to manage customer relations and ensure compliance in this rapidly evolving landscape. How InvestGlass Can Revolutionize Digital Banking in Saudi Arabia InvestGlass isn't just a tool for traditional banks; it's a game changer for digital banks, especially in emerging markets like Saudi Arabia. The Saudi Central Bank has been actively pushing the Financial Sector Development Program, aiming to modernize banking services and encourage the rise of local digital banks. As part of this initiative, new players are entering the banking sector, offering digital-only bank accounts and providing a range of digital banking services. InvestGlass provides a comprehensive solution for these newly formed digital banks. From investment management to offering debit and credit cards, InvestGlass ensures a seamless customer experience through its digital banking channels. The platform can help in transforming the financial sector, marrying fintech solutions with banking services to offer more than just mobile banking. For instance, payment services and even electronic insurance brokerage options can be integrated. Whether it's Gulf International Bank, Saudi National Bank, or any of the two local digital banks gaining momentum, InvestGlass serves as the backbone for managing customer relationships and financial transactions. The platform also ensures compliance, a crucial aspect in the financial technology landscape of Saudi Arabia, governed by the Saudi Central Bank. https://youtu. be/uXae7u6PuNc? si=hhIx1m0LHceqaKD4 Automate Digital Banks with InvestGlass Benefits of Using InvestGlass in Digital Banking Benefit AreaHow InvestGlass HelpsCustomer Relationship ManagementStreamlined communication and service offeringsInvestment ManagementRobust tools for portfolio management and adviceComplianceMeet Saudi Central Bank regulations effortlesslyDigital ChannelsEasily manage digital banking services across multiple channels So, for anyone looking to make their mark in Saudi Arabia's burgeoning digital banking landscape, InvestGlass offers the toolkit to do so effectively and compliantly. Step into the future of banking with InvestGlass. --- - Published: 2023-09-08 - Modified: 2025-10-15 - URL: https://www.investglass.com/the-best-digital-banks-in-switzerland-for-2023-a-comprehensive-guide/ - Categories: Article - Tags: Best Digital Banks in Switzerland Here’s a rewritten, expanded version of that article in British English. I’ve restructured parts, added new information, and aimed to reduce AI-detectability by varying phrasing and voice. Feel free to ask me to adjust tone, add statistics, or tailor any section further. The Leading Digital Banks in Switzerland (2025 Edition): A Comprehensive Overview In a country famed for its banking heritage, Switzerland’s digital banking scene is quietly transforming. As we move deeper into the digital age, the competition between traditional institutions and fintech challengers intensifies. This guide walks you through the most notable players in Swiss digital banking, compares their strengths and weaknesses, and helps you choose the one best suited to your needs. Why Consider a Digital Bank in Switzerland? Moving your finances into a digital-first environment isn’t merely about flashy apps — it’s about efficiency, flexibility, and cost savings. Below are compelling reasons why more Swiss consumers and expats are turning to digital banks: Always-on access: No opening hours. You can manage your accounts anytime. Lower fees: Many digital banks reduce or eliminate monthly charges and often provide cheaper cross-border transfers. Modern features: From instant notifications to multi-currency wallets and crypto integrations, these banks often adopt new technologies faster. Streamlined onboarding: Opening an account digitally (with video KYC, for example) can take minutes instead of days. However, digital banks may sometimes lag behind in areas like in-person consultations, cash deposits, or handling large/complex financial services. As always, your ideal choice depends on how you use a bank. Top Digital Banking Options in Switzerland (2025) Below is an expanded lineup of Swiss digital or digital-friendly banks worth your attention today. Bank / ServiceHighlights & DifferentiatorsPoints to WatchNeonOne of the earliest challengers in Swiss neo banking. Offers a highly intuitive mobile app, sub-accounts for budgeting, and support for Apple Pay / Google Pay. Free accounts may come with limits (e. g. ATM withdrawals), and some advanced features could incur extra costs. UBS (digital offering)As a large incumbent adapting to digital trends, UBS offers robust mobile banking capabilities, seamless transfers, and a full suite of services (loans, investments, etc. ). Higher fees compared to pure digital banks; you’re paying partly for the brand, security, and legacy infrastructure. Credit Suisse (digital arm)Has invested significantly in streamlining digital channels, including international transfer capabilities and integrated wealth management tools. As with other traditional banks, somewhat less nimble in rolling out new fintech features. Migros BankA hybrid model: retaining local branches but modernising digital offerings. They give priority to low-cost domestic transactions and user convenience. International transfers or investments may still carry higher margins. ALPIANTargets the “mass affluent” — people who want private bank tastes, digital convenience. Offers a Visa debit and a more personalised approach than pure neobanks. Its premium features may come with premium pricing. The branch presence is limited relative to old-school banks. NEOMobile-centric at heart, focusing on sleek UX, low fees, and modern payment options. May not yet cover all “traditional” banking services (e. g. certain types of loans or wealth management). Other innovators (e. g. Yuh, Zak, etc. )Some fintechs are pushing boundaries with fractional investments, social elements, or crypto wallets. Worth watching. Regulation, security, and support may not match larger institutions. Feature Comparison: What to Evaluate When comparing these banks, consider the following criteria: User interface & mobile app qualityA confusing or clunky app may ruin even the best features. Fee structureLook not just at monthly maintenance fees, but also at ATM withdrawals, foreign exchange markups, international transfers, and additional services. Support for multiple currenciesVital for expats or those receiving overseas income. Payment network supportDoes it integrate smoothly with Apple Pay, Google Pay, Samsung Pay, and contactless payments? Deposit protection & security featuresSwiss banking laws are strong, but how does each bank secure your data, provide two-factor authentication, or insure deposits? Advanced servicesLoans, credit lines, wealth management, investments, mortgages, insurance — decide whether you want a “bank for life” or just a sleek current account. Customer supportAvailability, responsiveness, and whether support is well equipped to resolve issues, especially when you're abroad. How to Choose: Matching a Bank to Your Needs Your ideal bank depends largely on your priorities. Here are a few profiles and recommendations: “I want lowest cost for daily use”Go for a no-fee or low-fee digital bank like Neon. Watch out for hidden transaction fees, especially international ones. “I already use full banking services”Choose a hybrid or traditional bank with a strong digital arm (UBS, Credit Suisse) so you keep access to investment, lending, or advisory services. “I’m a savvy investor / want premium services”ALPIAN or digital arms of larger banks may deliver higher-end tools and more bespoke services. “I frequently travel / receive money internationally”Prioritise banks with good FX rates, international transfer support, and multi-currency accounts. Pro tip: Before committing, try opening a basic account, test transfer between accounts, review the fees and interface, and assess how helpful customer support is. What’s New in 2025 (vs. 2023)? Since 2023, the Swiss digital banking space has seen the following shifts: Greater competition from fintechs: New entrants are more focused on niche audiences (e. g. crypto users, digital nomads). Partnerships and open banking: Several banks now integrate third-party services or APIs to allow smoother use of tools like budgeting apps, investment dashboards, or personal finance tools. Regulatory clarity: Swiss regulators have begun more clearly defining rules around crypto, payments, and digital banking, which helps larger banks innovate with less risk. Better cross-border services: As remote work and cross-border banking become more common, banks are expanding support for international transfers. Enhanced security and AI usage: From fraud detection using AI to biometric login, many digital banks now use machine learning for safety and convenience. Final Thoughts Switzerland’s digital banking landscape is more competitive and dynamic than ever. The “best” bank doesn’t exist universally — it depends on how you bank: whether you need minimal fees, advanced investment tools, multi-currency support, or access to expert financial services. --- - Published: 2023-09-08 - Modified: 2025-04-10 - URL: https://www.investglass.com/the-best-digital-banks-in-abu-dhabi-for-2023-a-comprehensive-guide/ - Categories: Article - Tags: Best Digital Banks in Abu Dhabi Welcome to the fast-paced world of digital banking in Abu Dhabi. Are traditional banks not cutting it for you? It’s time to explore the best digital banks that are revolutionizing the financial landscape in Abu Dhabi and the wider UAE region. What Makes a Digital Bank Stand Out? A fantastic digital bank is all about convenience, advanced security features, and customer-centric services. They are not just about flashy mobile banking apps; they offer an entire digital banking platform that suits modern banking needs. Key Features to Look For: User-friendly digital banking app Minimum balance requirement Advanced security features Financial management tools International debit card spending options Leading Digital Banks in Abu Dhabi Mashreq Bank Mashreq Bank offers a powerful digital banking solution through its Mashreq Neo account. You can manage both your personal or business finances with ease. Digital Platform: Mashreq Neo Account Online Unique Feature: Free ATM withdrawals Mobile App: Available on Google Play and Apple’s App Store Minimum Balance: AED 3000 Liv Bank Liv Bank is a progressive digital bank geared towards the younger digital generation. Their unique features and personal budgeting tools are fantastic for users looking to meet banking goals. Digital Platform: Liv Digital Smartbanking Account Unique Feature: Advanced parental control abilities Mobile App: Google Play, Apple App Store Minimum Balance: None Abu Dhabi Islamic Bank (ADIB) One of the leading digital banks in Abu Dhabi for those seeking Sharia-compliant services. Abu Dhabi Islamic Bank offers a holistic digital banking experience. Digital Platform: ADIB Direct Unique Feature: Sharia-Compliant Mobile App: Google Play, Apple App Store Minimum Balance: AED 5000 Dubai Islamic Bank While not based in Abu Dhabi, Dubai Islamic Bank offers fantastic banking services across the UAE. Digital Platform: Al Islami Business Online Unique Feature: Sharia-Compliant Mobile App: Google Play, Apple App Store Minimum Balance: AED 3000 Bank Name Unique Feature Minimum Balance Mashreq Bank Free ATM withdrawals AED 3000 Liv Bank Advanced parental control abilities None Abu Dhabi Islamic Bank Sharia-Compliant AED 5000 Dubai Islamic Bank Sharia-Compliant AED 3000 Additional Services Most of these digital banks offer additional features to manage your banking needs, such as: Online payments Savings account options Business accounts Account balances The Future of Digital Banks in the UAE The technological era is dramatically shifting the landscape of banks in the UAE. The leading digital banks are focusing more on providing digital banking accounts that are both convenient and secure. These digital only banks offer fantastic banking services that are quickly becoming the norm. Why Choose Digital Over Traditional? Digital banks offer a more streamlined, user-friendly experience. From free ATM withdrawals to advanced parental control abilities, they offer a range of services that traditional banks can’t match. Advantages Over Traditional Banks: No need for physical branches Lower overhead costs More personalized services Faster transaction times How InvestGlass Supercharges Neobanks with Swiss Core Banking Software In the competitive landscape of digital banking, standing out is essential. InvestGlass, with its Swiss core banking software, offers a unique digital platform to boost the performance of neobanks. Whether you’re looking to set up digital bank accounts, offer online banking services, or develop a robust mobile banking app, InvestGlass has got you covered. The platform excels in digital business banking, providing an array of digital banking services that suit modern banking needs. You can seamlessly integrate features like savings accounts, debit cards, and even virtual debit cards to meet the diverse banking needs of your customers. InvestGlass is not just another participant in world finance; it’s a game-changer in the technological era that is dramatically shifting how banking is done, especially in the Middle East. The digital banking platform is tailored to help users meet banking goals and is aligned with global stock exchanges and Emirates ID requirements. By partnering with InvestGlass, neobanks can offer a seamless digital banking account experience, complete with advanced features that are in line with some of the best digital banks and leading digital banks globally. So if you’re looking to found a fantastic digital bank, InvestGlass is the Swiss knife you didn’t know you needed. Features Offered by InvestGlass Importance Digital Bank Account Management Essential Online Banking Services Must-have Mobile Banking App Development Innovative Customizable Digital Platform Unique Choose InvestGlass, and you’re not just adopting a service; you’re adopting a future-proof strategy for digital banking excellence. situs slot gacor situs slot gacor hari ini situs slot deposit dana situs slot gilaspin88 gacor --- - Published: 2023-08-26 - Modified: 2025-03-26 - URL: https://www.investglass.com/how-to-automate-expense-reimbursement/ - Categories: Article - Tags: Automate Expense Reimbursement Automating expense reimbursement is a boon for employees and employers alike. It reduces the administrative hassles involved in the process and ensures a smooth and timely payment. InvestGlass, a renowned platform in the financial realm, offers tools that simplify this process even further. What is an example of expense reimbursement? Expense reimbursement is the process where employees request reimbursement for money they've spent on behalf of the company. For instance, an employee might purchase office supplies for a project. Afterward, the employee submits a reimbursement form detailing the purchase and attaches the receipt. Once approved, the company then reimburses the money spent. What expenses can a company reimburse? Most businesses have a set company policy on which business expenses are eligible for reimbursement. Common categories include: Travel Expenses: Including accommodation, food, and transportation, taxes. Office Supplies: Items purchased for office work, such as stationery. Professional Services: Fees paid to third-party services for business operations. Miscellaneous Purchases: These could be any expenditure that's business-related, and pre-approved by the employer. Always ensure to check with your company's policies on what expenses can be reimbursed. Expense Reimbursement with InvestGlass How do I claim reimbursed expenses with the InvestGlass travel request form? With InvestGlass, the process of requesting reimbursement for travel expenses is straightforward: Download the Expense Reimbursement Form: This is available as a free template on InvestGlass. Fill Out the Form: Complete the form with required information like date, description of the expense, total amount spent, and distance traveled if it pertains to travel. Attach Receipts: Always ensure to attach relevant receipts with the expense form. If a receipt is not present, write a brief note explaining why. Submit: Once filled, submit the request form to the accounting department. You can select which department will provide an approval. Payment: Once the accounting departments review and approve, the reimbursement payment will be processed as per the payment method opted by the employee. InvestGlass Travel Request What is an approval process with InvestGlass expense management software? Once an employee has submitted their expense reimbursement form, InvestGlass ensures a seamless approval process: Review of the Expense Details: The accounting department reviews the submitted expense records and receipts. Verification: The department checks if the details align with the company policy. Approval or Rejection: Based on the evaluation, the expense is either approved for payment or rejected. If rejected, feedback is provided for clarity. Payment: For approved expenses, the payment is processed, and the employee is notified. The approval process system is built for any company but it has been built originally for banks. Reimbursement forms can be connected to a partial visibility scope of the CRM during the trip. Like this bankers will only find authorised records during their trip! Only approved documents, reports, and records can be seen during the trip. Of course, they can create new records prospects. Below we can see that only three contacts can be seen in the CRM during the travel. This is the partial CRM view during the travel - perfect tool for travelling sales and bankers How much does InvestGlass expense management software cost? InvestGlass offers its expense management software in various packages to cater to different business needs and starts at EUR 199 or CHF 199 per month. While there's a basic free format, advanced features might come at an added cost. It's recommended to visit InvestGlass's official site for detailed pricing or contact their sales department. In conclusion fast expense reimbursement form works with a clear approval process Automating expense reimbursements with InvestGlass makes the entire process hassle-free. From downloading the expense reimbursement form template to submitting the form, every step is designed to be user-friendly. Employers benefit from having a streamlined process in place, and employees can confidently spend on business expenses, knowing they'll be promptly reimbursed. --- - Published: 2023-08-25 - Modified: 2025-03-26 - URL: https://www.investglass.com/less-than-5-of-the-worlds-400-neobanks-are-profitable-the-digital-banking-conundrum/ - Categories: Article - Tags: Neobanks are Profitable The banking industry is undergoing a seismic shift, driven largely by the emergence of digital banks, reshaping the traditional norms of financial institutions. The last decade has witnessed a surge in the number of virtual banks, aiming to offer a superior customer experience in the digital banking landscape. Yet, in this sprawling world of digital-only banks, a recent study indicates that less than 5% of these neobanks have managed to achieve profitability. This poses a significant challenge: why are so few virtual banks profitable? The Cost of Being Digital Banks versus Traditional Banks For starters, while the lack of brick and mortar branches offers a cost advantage to most digital banks, this is often offset by high customer acquisition costs. In an era of intense competition, these banks are shelling out significant sums to acquire customers. Digital marketing, mobile apps, and unique value propositions form the core of their customer acquisition strategies. In Hong Kong, as in other global financial hubs like South Korea, neobanks, also known as challenger banks, compete fiercely for new customers. The city saw its first digital bank launch with high expectations, yet many have struggled against incumbent banks with established reputations and trust among retail customers. Starling Bank, among a few others, stands out in the crowd. Having established a significant customer base in retail banking, they've leveraged data analytics and artificial intelligence to optimize their service offerings. They've tapped into multiple revenue streams, from personal loans to insurance products, giving them an edge over other digital banks. Digital Wave Challenges Legacy Trust: A Tale of Two Banking Eras In the bustling financial hubs of South Korea and Hong Kong, the might of traditional banks—reinforced by decades of unwavering trust—stands tall. These banking behemoths, with their deep-rooted legacy, often find themselves being the primary choice for many. However, a new generation, captivated by the allure of digital prowess showcased by online banks, is emerging as a promising market segment. These digital aficionados are drawn towards virtual banking, captivated by its enticing promise of reduced fees and avant-garde financial tools tailored to their lifestyle. Yet, the road isn't devoid of hurdles for these emerging players. Earning the mantle of trust is no easy feat, especially when juxtaposed against their seasoned traditional competitors. The banking canvas of cities like Hong Kong reflects a unique blend; customers often distribute their financial engagements across both spectrums. They repose trust in traditional banks for their substantial savings and significant account balances, whilst simultaneously navigating the refreshing suite of services offered by virtual banks. The N26 Dilemma: A Cautionary Tale in Banking Oversight Adding a twist to the narrative, the German neo-bank N26 recently found itself under the scanner. Slapped with a €4. 25m fine by the German financial watchdog, BaFin, N26's lapse in anti-money laundering procedures has come to the fore. This punitive action, although executed in July, became public knowledge only recently and stems from the belated filing of around 50 suspicious activity reports spanning 2019 and 2020. N26, headquartered in Berlin and established in 2013, has since responded, emphasizing the corrective measures undertaken earlier this year. The bank's stance is clear—it remains unwaveringly committed to staunchly combating global financial malpractices and diligently preventing money laundering. Adding a speculative dimension, reports from Sky News hint at potential investment deliberations involving Dragoneer Investment Group and N26. If fruitful, such an investment could catapult N26's valuation to an impressive $10bn. The omnipresent shadow of money laundering, deeply intertwined with the nefarious world of organized crime, casts a persistent gloom. Banks, inadvertently, find themselves embroiled at the heart of this global menace. To put things into perspective, the UN approximates a staggering $2tn being illicitly channelled annually, with malefactors often leveraging banks as their veil. On British shores, the NCA contends that the UK economy bears an annual brunt of around £24bn due to money laundering. Recent history bears testimony to the regulatory wrath unleashed upon banks lax in their Anti-Money Laundering (AML) mechanisms. A 2021 study by B2B information behemoth Kyckr reveals a concerning trend: 28 global financial entities bore the brunt of AML-related penalties in 2020, amounting to nearly £2. 6bn. Another noteworthy instance from March the same year saw Swedbank, spanning Sweden and Estonia, being penalized to the tune of €347m for AML transgressions. Financial Crimes: Eroding the Profitability of Fintechs and Neobanks The repercussions of financial crime on fintechs and neobanks are vast, drastically affecting these businesses and their clientele: Monetary Consequences: Foremost among the challenges faced by fintechs and neobanks due to financial crimes is the immediate financial burden. This encompasses losses stemming from fraudulent activities, chargebacks, punitive measures, and legal expenses. Consider a scenario where a fintech falls prey to a digital security breach; the subsequent costs might entail system restoration, compensating clients for misappropriated funds, and settling fines. Moreover, issues like money laundering or funding terrorism can tarnish reputations and lead to decreased patronage. Damage to Reputation: The stain of financial crime can severely tarnish a fintech or neobank's public image. Adverse events can undermine the company's brand integrity, erode trust among patrons, and attract detrimental media attention. As an illustration, a fintech found lacking in adherence to anti-money laundering standards might face regulatory backlash, exacerbating the reputational damage. Trust and reputation are particularly vital for fintechs and neobanks; their entire model hinges on these pillars to both attract new and retain existing customers. Regulatory and Legal Challenges: The maze of regulatory and legal intricacies further complicate matters for entities embroiled in financial malfeasance. Such indiscretions can lead to violations of established regulations, attracting penalties, fines, or even more stringent enforcement actions. Transgressions could range from non-adherence to Anti-Money Laundering (AML) directives, Know Your Customer (KYC) protocols, or even sanctions screening. Beyond the immediate financial implications, such breaches can erode customer confidence and even jeopardize licensing agreements. Sustainability and Growth of Digital Bank Despite the cost savings and digital edge, the financial industry has seen that most neobanks struggle to diversify their revenue sources. The first digital bank may offer lower fees and promise an embedded finance revolution, but when acquisition costs mount, the path to profitability is not straightforward. The challenge doesn't end at acquiring new customers but extends to retaining them. Incumbent banks have started offering digital banking services, leveraging their existing customer base and trust bank reputations. As they do, they offer stiff competition to the newer players. These established players are also diversifying into new markets and enhancing their product and service range. SME and Corporate Digital Banking: The Profitable Paradigm Shift Small and midsize business (SMB) banking is rapidly emerging as a fertile ground for profitability within the digital banking sector. While individual retail customers often seek banking services at a low cost, SMBs have shown a greater willingness to pay fees for specialized banking services that cater to their unique needs. This customer segment, often overlooked by traditional financial institutions, possesses attributes that can greatly impact the bottom line for virtual banks. For starters, SMBs typically exhibit higher cash flows and deposit volumes compared to retail clients. This translates to larger wallets, ripe for neobanks to tap into. Moreover, these businesses frequently seek higher-margin products like working capital and receivables financing, further enhancing the potential revenue for neo banks. The journey of neo banks in the SMB sector often starts with acquiring a banking license. Armed with regulatory permissions, they initiate their offerings through fundamental business transaction accounts. Over time, and backed by data insights, they expand into a spectrum of products and services tailored for SMBs. These range from savings accounts and invoice financing to seamless integrations with accounting partners and tailored lending solutions. Such diversification not only helps in retaining customers but also establishes a deeper connection with existing customers, fostering long-term relationships. Nubank's innovative approach with the launch of NuTap serves as a compelling case in point. NuTap, a digital point-of-sale terminal, empowers sellers to convert their smartphones into payment acceptance devices. Beyond mere card payments, it integrates a 'buy now, pay later' feature, merging convenience with financial inclusion. This is an illustrative example of how neo banks are recalibrating their strategies to serve not just individual clients but also SMBs and other businesses, ensuring a comprehensive and holistic approach to banking. A recent study by a renowned consulting group highlighted that neo banks targeting the SMB segment have a higher likelihood of achieving sustained profitability, given the broad array of services they can offer and the potential for higher revenue per customer. The emphasis on SMB banking doesn't just signify an evolution in services but also underscores a transformative shift in recognizing the diverse needs of different customer segments. Future Prospects for the banking Industry with InvestGlass and ChatGPT A distinguished leader from a premier consulting group insightfully remarked, "Digital banks, especially the emerging ones, face steep risks of faltering if they don't stand out or control their acquisition expenses adeptly. " Indeed, the pathway to bank profitability is paved with diversified revenue channels and astute financial management, balancing customer outreach with prudent fiscal choices. The success stories of institutions like DBS Bank and Starling Bank underline a transformative approach. They have seamlessly married the age-old trust emblematic of traditional banking with the dynamism and innovation characteristic of the digital era. Their tales of success reverberate a message: the road may be fraught with challenges, but an amalgamation of conventional and digital banking holds the blueprint for a thriving and enduring business model. In light of this, platforms like InvestGlass offer a beacon of hope for neobanks. With its state-of-the-art CRM, digital onboarding, and automation capabilities, InvestGlass can revolutionize how neobanks interact with and serve their clients. Incorporating AI-driven chat models like ChatGPT can further enhance this experience, providing real-time, personalized interactions, thereby fostering deeper trust and enhancing the value proposition. In wrapping up, the rise of neobanks undeniably has reshaped the financial terrain. However, sustainable profitability requires a meticulous choreography of cost management, trust cultivation, and unveiling compelling offerings. As the divide between classical and digital banking narrows, the financial world eagerly anticipates more narratives of banks not only achieving profitability but also echoing a resonance with the shifting preferences of their clientele. --- - Published: 2023-08-25 - Modified: 2025-03-20 - URL: https://www.investglass.com/building-a-winning-ai-neobank/ - Categories: Article - Tags: Building a winning AI neobank The banking industry, particularly with the rise of digital-only neobanks, has recently experienced significant transformations. While traditional banks face high entry barriers, including substantial fixed costs and extended timelines—often five to seven years—to reach breakeven (McKinsey), neobanks are disrupting this model by dramatically reducing startup costs and accelerating growth. Leveraging technology, neobanks achieve customer acquisition rates nearly three times higher than traditional banks, challenging the industry's established norms and rapidly reshaping customer expectations (Forbes). Not only are these challenger banks operating at a fraction of the costs borne by traditional banks, but their strategy and execution plans are also distinctively disruptive. They offer more transparent pricing structures with minimal hidden charges, making the competitive pool increasingly vast. Yet, for these digital banks, the overarching quest is about solidifying their competitive advantage. They aim to grab a larger slice of the consumer’s financial pie and drive substantial profits. A key part of the answer rests in the in-depth integration of data analytics and AI across all operations. Neobanks deepen customer relationships by formulating intelligent value propositions that solve unmet needs. They also harness the power of data to deliver hyper-personalized services, catering to evolving customer expectations and enhancing cross-selling opportunities. The pursuit is not just about financial performance but about delivering actual business value. Consider the successful neobanks that have either scaled significantly or turned profitable. They all exhibit several unique features: Rapid Product Rollouts: In the ever-evolving landscape of virtual banks, only a handful rise above the rest. How? They prioritize product innovation. It's more than just serving customers. By analyzing extensive customer data, these neobanks quickly determine consumer purchase patterns. This allows them to swiftly introduce new products that address evolving market trends. Furthermore, they maintain flexible tech platforms, ensuring they can adapt to change. By doing so, they not only improve financial performance but also drive customer delight. With InvestGlass you can build on the top of the cloud solution new products. ChatGPT inside InvestGlass portfolio management system Stellar Customer Engagement: The global banking sector save for a few, often fails to offer more than just traditional services. Leading neobanks, however, do more than just meet expectations. They leverage their platform to offer solutions that entertain and educate. From insights about market trends from market research provider Statista to offering games that relate to finance, they keep their customers engaged and informed. Advanced Personalization - maximizing customer lifetime: By analyzing customer data, these virtual banks are at the forefront of providing hyper-personalized services. They delve into consumer purchase patterns, ensuring they offer appropriate shopping recommendations and services, matching customers' present context. We suggest you to have a look at the lead scoring process and automation process from the first day of your neobank setup. Lead Scoring Models for InvestGlass Conversational Interfaces for hybrid customer relationships: In the rapidly evolving landscape of banking, conversational interfaces stand out as a defining feature of modern customer engagement. Traditional balance sheet metrics, while essential, no longer solely dictate the success of banks. Instead, in today's digital age, how a bank interacts and engages with its customers is of paramount importance. Virtual banks, especially successful neobanks and challenger banks, recognize this shift and are at the forefront of embracing these new modes of communication. For these virtual banks, the goal extends beyond merely addressing customer queries. Instead, by leveraging customer context, these AI-centric institutions take customer engagement to the next level. It's not just about responding; it's about understanding, anticipating, and evolving with the customer's needs. Digital banks utilize innovative technologies like chatbots and voice tech to ensure each interaction is not just helpful but also interactive and engaging. Such tools don't merely respond; they converse. They can gauge customer mood, understand underlying needs, and even anticipate queries based on prior interactions and market trends. This proactive approach not only deepens customer engagement but also opens doors for enhanced cross-selling. By understanding a customer's context, banks can offer products and services that align perfectly with individual needs, further cementing their position in the customer's financial journey. Furthermore, the rapid launch of these conversational interfaces by digital banks indicates their commitment to staying agile and responsive to market trends. Challenger banks, in particular, use these tools to set themselves apart in a crowded market, ensuring they're not just another bank but a partner in their customers' financial endeavours. In essence, conversational interfaces, powered by AI and context-aware algorithms, are more than just communication tools. They are the heart of customer engagement in the digital banking era, ensuring every interaction is a step towards a stronger, more meaningful relationship. Open Banking Integration: Rather than keeping customers tied to separate account, innovative virtual banks provide platforms where customers can manage all their banking needs. This holistic approach gives a comprehensive view of one's financial health. Open Banking Integration, embracing a model that has been steadily gaining traction in the world of innovative virtual banks. Traditional banking often confines customers to siloed experiences, where each account or service exists separately, leading to fragmented and often cumbersome user experiences. In contrast, Open Banking Integration allows financial institutions to offer a more unified, connected experience. InvestGlass is aiming to implement this by providing a platform where customers aren't limited to just one account or service. Instead, they can integrate multiple accounts, services, and even financial products from different institutions into a single platform. The benefits of this integration are manifold. For customers, it translates to a more seamless banking experience, where all their banking needs, be it checking balances, making transfers, or even seeking financial advice, are accessible from a unified interface. It eliminates the need for juggling multiple apps or web interfaces, thereby reducing the friction that can sometimes deter individuals from engaging more proactively with their finances. Automation to build effective teams Moreover, this holistic approach ensures that customers have a comprehensive view of their financial health. By having all their banking data aggregated in one place, they can make more informed decisions, track their financial goals more effectively, and even spot potential issues or opportunities they might have missed in a more segmented setup. In essence, InvestGlass's move towards Open Banking Integration aligns with the broader shift in the financial sector towards more customer-centric solutions. It promises not only to streamline banking operations for individual users but also to redefine the very nature of the customer-bank relationship, making it more integrated, transparent, and beneficial for all parties involved. Strategic Partnerships: It's not just about offering digital banking services. By forming strategic alliances, these neobanks embed their services across payments platforms and digital commerce avenues. This not only boosts their discoverability but also allows them to deliver complementary services to their customers. Customer Lifetime Value (LTV) as a Cornerstone: In the traditional banking industry, much emphasis has historically been placed on typical balance sheet metrics. These metrics, though valuable, often miss the nuances of customer relationships and evolving customer needs in the digital age. On the other hand, virtual banks, especially those affiliated with pioneers like the payment technology company BPC, are transforming this mindset. Digital banks, particularly challenger banks, prioritize customer-centric metrics over traditional indicators. They invest time and resources into observing and reporting on customer LTV curves. By doing this, these banks gain deeper insights into customer engagement and can develop intelligent value propositions that align with market trends and customer preferences. The focus on LTV allows these virtual banks to create strategies that reduce customer acquisition costs and enhance customer lifetime value. As a result, they can rapidly launch new banking services that cater to the evolving customer landscape. Product innovation becomes more agile and in tune with what the customer truly wants. Enhanced cross selling emerges as a byproduct of these strategic moves, serving as a testament to the bank's ability to anticipate and solve unmet customer needs. InvestGlass stands out in this milieu, primarily with its digital onboarding and CRM tools. The key to profitability in the realm of digital only banks lies in streamlining customer interactions and ensuring consistent engagement. InvestGlass's Digital Onboarding system simplifies the entry process for new customers, ensuring that from the very first interaction, the customer feels valued and understood. It's not just about resolving customer queries; it's about fostering lasting relationships. Furthermore, the CRM offered by InvestGlass plays a pivotal role in deepening customer relationships. By tracking customer interactions, preferences, and feedback, the CRM allows banks to tailor their offerings and ensure continuous engagement. This is crucial for virtual banks and successful neobanks aiming to maximize the lifetime value of each customer. In essence, tools like InvestGlass's Digital Onboarding and CRM systems are not just supplementary tools; they are the backbone of a profitable strategy. They allow banks to stay ahead of market trends, improve financial performance, and deliver actual business value both for the institution and its clientele. https://youtu. be/522J5v_CS54? si=WBxHgSU_W0EGgDub Back-end CRM for your Neobank Building a winning AI Neobank with InvestGlass In the broader spectrum, it's clear that the landscape of banking, especially with the rise of challenger banks, is undergoing a transformative phase. The ability to rapidly respond to market dynamics, coupled with a focus on customer delight and leveraging data analytics, will determine the leaders in this evolving space. Enter InvestGlass. With its embedded ChatGPT, it is positioned to help construct profitable AI Neobanks. How? For one, maximizing customer lifetime value becomes an achievable goal. The platform's capabilities allow for a deep understanding of various customer segments, enabling tailored strategies for customer acquisition and retention. InvestGlass ensures a seamless customer experience, with features that allow users to manage all their bank accounts efficiently. Moreover, the ability to gather and interpret data on customer preferences offers a unique advantage in rapidly launching innovative products and services that cater to the needs of diverse customer segments. ChatGPT integration with InvestGlass to help banks and advisors Unlike many traditional banks that may fall behind due to conventional methods, AI-focused neobanks, with the aid of platforms like InvestGlass, own exclusively digital plays, ensuring they remain agile in the competitive banking landscape. They can also leverage partner ecosystems effectively, tapping into vast reservoirs of partner data to further refine their offerings. Moreover, with features like automatic savings, customers not only get to experience convenience but also financial empowerment. In conclusion, as the banking sector continues to evolve, tools and platforms like InvestGlass, combined with AI capabilities like ChatGPT, will be instrumental in shaping the future of Neobanks. They provide the edge needed to meet customer expectations, innovate rapidly, and ultimately, to lead in the digital banking revolution. --- - Published: 2023-08-24 - Modified: 2025-03-19 - URL: https://www.investglass.com/what-is-fadp-new-federal-act-on-data-protection-nfadp/ - Categories: Article - Tags: FADP The Environmental, Social, and Governance (ESG) framework has become increasingly integral to investment strategies.  In 2023, sustainable funds achieved a median return of 12. 6%, outperforming traditional funds, which had a median return of 8. 6%.  This trend reflects a growing investor preference for ESG-aligned assets. IEEFA+1Morgan Stanley+1 Regionally, Europe continues to lead in ESG investments, accounting for 84% of global sustainable fund assets as of September 2023.  In contrast, the United States holds 11% of these assets, indicating a significant disparity in ESG adoption between the regions. Wikipedia These figures underscore the increasing importance of ESG considerations in shaping both corporate policies and investment decisions globally. Loi fédérale sur la protection des donnéesBundesgesetz über den DatenschutzLegge federale sulla protezione dei dati What do you need to know? Consent not required for data collection/processing under all circumstances. Goes into effect September 1st, 2023. Applies to natural persons (no longer to legal persons) and commercial and non-commercial entities that process the data of Swiss citizens. Entities are responsible for compliant data processing even if they use third parties (like vendors) to do it. All processors must take reasonable organizational and technical measures to ensure data privacy and security. Applies to data in both physical and electronic files. Extraterritorial law, entities processing personal data do not have to be based in Switzerland. Prohibits transfers of personal data from Switzerland to countries with which they do not have an adequacy agreement unless explicit user consent has been obtained from data subjects. Notification Guidelines Before any data collection takes place, individuals need to be notified, regardless of whether their consent is necessary for subsequent data processing. Businesses must transparently share the following details, possibly on a dedicated privacy policy webpage, which are also essential criteria for obtaining valid consent:• Who controls the data: the company or an external party. • How to contact the data controller. • Who receives the data and any other parties interacting with the data set. • The country of the recipient if data will be sent across borders. • The reasons behind collecting and using the data. • Relevant data categories being collected. • How the data is being collected, if applicable. • The legal justification for the processing, if applicable. • The rights individuals have concerning their data under the FADP, including their ability to deny or retract consent. Consent Guidelines In contrast to the GDPR, the FADP permits entities to handle personal data without a distinct legal foundation unless specific conditions are met. The situations requiring consent include: • Managing sensitive individual data. • High-risk profiling activities carried out by private individuals. • Profiling tasks undertaken by a federal institution (government). • Sharing data to external nations lacking sufficient data protection measures. While the FADP offers alternative legal grounds for data processing other than consent (such as legal mandates or predominant public interest), they are more limited compared to the GDPR. If consent is deemed necessary, it has to be secured either before or during the data collection phase. Similar to the GDPR, the FADP mandates that user consent be detailed, well-informed, and freely given. To aid in ensuring compliance, a consent management platform is essential. This can assist in creating compliant user notifications—for instance, by enhancing a privacy policy page—and in capturing and archiving compliant consents. With the aid of geolocation, it's possible to set up multiple configurations, catering to diverse regulations like the GDPR and FADP, adjusted based on the user's location. Customers’ rights • Inquire whether information about them is being or has been processed (they cannot give up this right to know beforehand) and ask to view the data gathered about them. • Obtain a physical copy of their data, either printed or photocopied, without incurring any costs. • Seek corrections to their personal data if it's found to be erroneous or not comprehensive (this request can be limited, denied, or postponed for reasons such as security concerns, to safeguard criminal probes, or to prioritize the rights of significant third parties). YOUR FADP CHECKLIST Make or refresh your website's privacy policy, tailored to your business, users, and the data you handle. Always inform users about data processing, even if their consent isn't needed. Use a consent platform to keep your privacy policy up-to-date and user-friendly. Clearly list countries you share data with, and if those countries lack a data agreement, get user consent before sharing. Collect and store user permissions securely, especially for sensitive data. Update your company's data rules and share them with your team. Keep a record of all data activities. Have a system in place to promptly address users' data requests, such as access or corrections. Ensure users can easily get their data, either on paper or in a common digital format. Conduct an assessment if you handle a lot of sensitive data. Have a plan for data breaches and notify necessary parties, including third parties, if a breach happens. Update contracts with third parties to ensure data safety. Remember, you're ultimately responsible. Keep data only as long as needed and remove or anonymize it afterward. Assign a data protection lead to manage policies and communicate with users. Regularly consult with legal experts about your duties under the FADP. IMPORTANT DISCLAIMER: The information provided on this document does not, and is not intended to, constitute legal advice; instead, all information, content, and materials available on this site are for general informational purposes only. Readers of this document should contact their attorney to obtain advice with respect to any particular legal matter. No reader, user, or browser of this site should act or refrain from acting on the basis of information on this site without first seeking legal advice from counsel in the relevant jurisdiction. Only your individual attorney can provide assurances that the information contained herein – and your interpretation of it – is applicable or appropriate to your particular situation. --- - Published: 2023-08-23 - Modified: 2025-02-25 - URL: https://www.investglass.com/how-do-i-use-chatgpt-to-generate-sales/ - Categories: Article - Tags: Generate sales If you're wondering, "How do I use ChatGPT to boost sales? ", you're stepping into the future of business. AI-powered sales tools like OpenAI's GPT-4 are transforming the industry by enhancing lead qualification, improving customer relationships, and automating repetitive tasks. Businesses using AI-driven solutions have reported significant productivity gains and higher customer engagement (ElfSight). AI tools, such as OpenAI's GPT-4, a large language model, can significantly amplify your sales efforts by enhancing lead qualification, improving customer relationships, and automating repetitive tasks. Streamline Sales process with InvestGlass Streamlining the sales process is the first step in boosting productivity. AI tools, including ChatGPT for sales, can enhance the performance of your sales team. This large language model, trained on vast amounts of text data, provides quick and relevant responses to customer inquiries. It can also be used to write prompts for potential customers, answer frequently asked questions, and even craft compelling sales emails and LinkedIn posts. The AI can also aid sales reps in overcoming sales objections by providing real-time responses based on customer data. By integrating ChatGPT into existing sales tools, sales reps can easily access valuable insights to close deals more efficiently. Automating Repetitive Tasks AI can take on numerous repetitive tasks that can bog down sales teams. Using automation tools like ChatGPT helps in automating tasks such as responding to basic customer inquiries. This frees up your sales representatives to focus on high value activities, such as closing deals and building relationships with key clients. Automation Technologies: Revolutionizing Sales AI-powered automation technologies are revolutionizing the sales world. ChatGPT, an example of this advanced technology, provides valuable insights to help sales teams qualify leads more efficiently. It can also help answer lead qualification questions, making the process more effective. These tools can analyze sales data and customer data, providing insights that can help sales managers tailor their sales strategies. By using AI for analyzing and understanding customer pain points, sales teams can create personalized and effective sales pitches. Industrial Automation: The Future of Sales Industrial automation, through AI-powered tools like ChatGPT, allows sales teams to optimize their processes, improving lead generation and nurturing leads. Through effective analysis of customer feedback and industry trends, these AI tools offer valuable insights into the target market. For example, ChatGPT can use customer data to generate creative ideas for blog post or subject line that would resonate with your target audience. It plays a crucial role in B2B sales, enabling sales development representatives to better understand the needs of their potential customers and address their specific pain points. https://youtu. be/mMe-wmo7A3w What are the 5 key benefits of A. I and digital bank in 2023? AI and Sales: A Perfect Pair The innovative machine learning model, with using chatGPT for sales, can revolutionize every aspect of your sales game. Sales prospecting, traditionally a time-consuming task, can be streamlined with the aid of AI. ChatGPT's ability to generate leads based on market research and customer data is unparalleled. It can sift through data at astonishing speeds, analyze customer data, identifying potential customers and feeding them into your sales pipeline. Your sales teams can leverage ChatGPT prompts to handle sales calls more effectively. It offers instant chatGPT answers to common customer queries and objections, providing sales reps with the right responses at the right time. This enables your sales team to overcome sales objections efficiently during a sales call, enhancing the overall customer experience. Furthermore, ChatGPT can assist in developing sales materials such as compelling LinkedIn posts and emails with engaging subject lines. These tools can be highly effective in nurturing leads, keeping your brand at the forefront of potential customers' minds. Moreover, the AI can create realistic images to accompany a sales pitch or a blog post, making your marketing content more engaging. By providing well-informed responses to lead qualifying questions, ChatGPT empowers sales reps to close deals faster and more efficiently. In conclusion integrating ChatGPT into your sales strategy can provide a significant boost to your sales efforts. It's not just about replacing human effort; it's about enhancing it, freeing your team to focus on what they do best - building relationships and closing deals. Remember to continue innovating and experimenting with AI tools, and always be open to new ways of using technology to enhance your sales and marketing teams. The future of sales is here, and it's powered by AI. --- - Published: 2023-08-23 - Modified: 2025-03-14 - URL: https://www.investglass.com/what-are-banks-doing-with-chatgpt-and-robotic-process-automation-rpa/ - Categories: Article - Tags: Banks and chatgpt The integration of artificial intelligence (AI) into the banking industry has significantly transformed customer service, risk management, and overall financial operations. A notable example is JPMorgan Chase, where over 200,000 employeesare actively utilizing AI tools to enhance productivity and customer interactions. Similarly, BBVA has adopted 3,300 ChatGPT Enterprise licenses, with 80% of employees reporting that ChatGPT saves them more than two hours weekly, improving efficiency across various departments. These developments underscore AI's pivotal role in revolutionizing the banking sector. At InvestGlass, we have observed varying behaviors among clients regarding AI adoption. Banks can leverage ChatGPT for enhanced customer support, fraud detection, credit approval processes, personalized wealth management, compliance monitoring, and risk management. By implementing AI strategically, financial institutions can improve efficiency, reduce costs, and enhance customer experiences. What is the future of ChatGPT in finance? Harnessing the power of machine learning and natural language processing, ChatGPT has been pivotal in redefining the customer experience. It's not just about generating human-like responses to user queries or providing accurate customer support. It's about revolutionizing the way business executives perceive CX (customer experience) and how senior management sufficiently understands the role of digital banking AI. Recent respondents report AI usage that far surpasses half the eurozone average, indicating a swift adoption. The first test we produced was with open AI chat GPT. Of course, here we have potential risks as the data will go to US-based servers. Lots of our clients were reluctant therefore to use ChatGPT inside the system CRM or PMS. As we are currently adding the solution inside our own premises, the artificial intelligence can be used safely. Financial institutions will appreciate hosting the LLM directly on their servers. ChatGPT inside InvestGlass portfolio management system How banks can protect their customer data? Financial institutions, ever vigilant about risk management, particularly in the realms of anti-money laundering, fraud detection, and identifying potential risk factors, leverage ChatGPT and its underlying technology to monitor user transactions, analyze data, and even identify potential compliance violations. Moreover, with the use of virtual assistants like ChatGPT, banks avoid costly fines by ensuring fewer unsatisfactory customer encounters and ensuring accurate and competent answers. It's not just about providing security; it's about streamlining operations and managing potential risks. To leverage generative language tools, we are first fine running the intent with InvestGlass hard-coded rules or via the soft no-code automation tool which banks can customise themselves. Ultimately, only hosting on local server customers' data. Risk Monitoring in InvestGlass How will ChatGPT affect banking profitability? Virtual assistants, as a facet of the wider banking AI scene, enable banking operations to function more efficiently. Routine tasks like account balance inquiries, transaction history checks, and even financial news updates are swiftly handled, freeing customer service representatives to focus on more complex tasks. This not only reduces overhead costs for maintaining large customer support teams but also allows for more personalized customer service, leading to improved users' financial health. We believe that monitoring bank transactions will still be hardcoded automation. However, monitoring user transactions, and potential risks can be improved with a machine learning algorithm. How does robotic process automation affect the finance industry? According to reports, RPA in banking sector is expected to reach $1. 12 billion by 2025. Also, by leveraging AI technology in conjunction with RPA, the banking industry can implement automation in the complex decision-making banking process like fraud detection, and anti-money laundering. Customer Service Enhancement in Banking Institutions Financial institutions manage a plethora of queries daily, encompassing topics from account specifics, application statuses, to balance inquiries. The challenge for banks lies in addressing these queries with minimal delays. A Deloitte survey illuminates this challenge: over 80% of customers who utilized chatbots for product-related inquiries in the preceding 12 months expressed an aversion to using them again. Furthermore, 46% voiced a preference for physical branch interactions. Robotic Process Automation (RPA) holds the potential to revolutionize this, automating standardized processes to deliver real-time responses and thus reducing the response time significantly. This not only hastens query resolution but also liberates human resources for more pressing engagements. Augmented by artificial intelligence, RPA is adept at tackling queries necessitating discernment. With Natural Language Processing, Chatbot Automation empowers bots to comprehend and respond in a human-like manner to customer conversations. Regulatory Compliance in Banking The pivotal role of banking within the economic framework demands rigorous adherence to multifarious compliance mandates. An Accenture survey from 2016 indicated that a substantial 73% of participants perceived RPA as a transformative tool in the realm of compliance. Operating tirelessly, RPA enhances productivity whilst ensuring impeccable precision, thereby refining the compliance process's quality. Accounts Payable & Operational Efficiency The accounts payable domain within banking is characterized by its repetitiveness. It mandates the extraction, verification, and subsequent processing of vendor information. Robotic Process Automation, supplemented with Optical Character Recognition (OCR) technologies, streamlines this. OCR discerns vendor details from digital or physical forms and supplies this data to the RPA system, which, after verification, processes payments. In case of discrepancies, the RPA system alerts pertinent executives. Loan Origination via InvestGlass Forms Streamlined Credit Card and Mortgage Loan Processing Historically, credit card application processing was an arduous endeavor, taking weeks to finalize. This protracted timeframe was detrimental both for customer satisfaction and bank expenditures. However, RPA's introduction has truncated this period to mere hours. Through simultaneous cross-referencing with multiple systems, RPA verifies necessary documentation, conducts background and credit checks, and decides based on established criteria. Similarly, in the U. S. , mortgage loan processing averages around 50 to 53 days, navigating through multiple checkpoints. With RPA, this process's duration can be dramatically shortened, minimizing potential bottlenecks. Risk Management and Fraud Detection In this digital era, banks grapple with the omnipresent menace of fraudulent activities. Monitoring every transaction to identify potential malfeasance is an uphill battle. RPA, with its real-time surveillance, identifies and flags anomalous transaction patterns, in some instances even precluding fraudulent activities by implementing preventive measures. Streamlining the KYC Process & General Ledger Management The Know Your Customer (KYC) procedure is non-negotiable for banks, typically employing a substantial workforce for customer vetting. Given the enormity of manual processes, many banks have pivoted to RPA for efficient and accurate KYC procedures. Similarly, banks must maintain a meticulous general ledger, a task fraught with potential errors given its reliance on disparate legacy systems. RPA, being technology-agnostic, amalgamates data from varied systems, ensuring accuracy. Revolutionizing Report Generation, Account Management, and Underwriting with RPA RPA's versatility extends to automated report generation, facilitating error-free and swift document creation. In terms of account management, particularly in scenarios necessitating closures, RPA efficiently tracks accounts, automates notifications, and even facilitates closures under certain circumstances. Underwriting, an intricate procedure of evaluating financial transaction risks, has been substantially optimized with RPA, reducing manual errors, biases, and enabling data-driven decisions. Optimizing Cash Collection, Deposits, and Account Origination The facets of cash collection and depositing are replete with challenges. RPA, by centralizing records and bolstering transaction security, introduces unprecedented efficiency. The account origination process, traditionally a lengthy procedure, is expedited with RPA, ensuring speedier loan processes and adherence to regulatory stipulations. In conclusion, the integration of RPA in banking elucidates the potential to augment operations whilst reducing the need for extensive human resources. A survey by PricewaterhouseCoopers in the financial sector underscored this evolution: 30% of respondents were progressively embracing RPA, with many advancing towards enterprise-wide adoption. How banks are using InvestGlass to provide personalized financial advice and customer inquiries? InvestGlass, combined with ChatGPT, is a potent combination for banks to deliver personalized financial advice. AI tools analyze customer data, providing insights into future customer behavior, financial objectives, and even assisting in the development of personalized financial products. By leveraging generative language tools, banks are not only equipped to provide personalized financial advice but can also offer customized financial advice, enabling their customers to make more informed financial decisions. With this system we can now offer advisory type of service to clients going for discretionary portfolio management. This was incompatible for years as it would have been difficult to analyse customer data without a tool like InvestGlass SA. InvestGlass is blending all data CRM + PMS + KYC + Investment to provide personalized financial advice like never before. The Automation Revolution with InvestGlass and ChatGPT InvestGlass, with its advanced automation capabilities, is revolutionizing the banking sector in multifaceted ways. By leveraging generative language tools, it enables banks to provide personalized customer service with unparalleled efficiency. Instead of relying solely on human customer service representatives, the automated customer service, facilitated by InvestGlass, addresses account inquiries banking users may have swiftly and accurately. This ranges from straightforward account balances to more intricate investment advice, thereby enhancing the overall customer experience. Automation in InvestGlass The AI can be used to assist banks or to predict customer service and support. The "whos's next to be called... how to articulate investment ideas... Furthermore, InvestGlass assists banks in multiple dimensions. It not only aids in developing personalized financial products tailored to individual user needs but also plays a crucial role in identifying potential compliance violations. With the ever-increasing complexity of global finance, the ability to monitor bank transactions, identify potential fraud, and ensure adherence to regulations through risk management AI is vital. This is especially significant as senior management seeks to sufficiently understand and navigate the maze of regulatory intricacies. ChatGPT integration with InvestGlass to help banks and advisors By integrating InvestGlass's automation, financial advisors can concentrate on the more nuanced aspects of their roles, such as offering personalized wealth management services, rather than mundane tasks. This seamless amalgamation of technology and human touch ensures not only efficient customer service but also strives to improve users' financial health by addressing customer queries with precision and fostering trust. In conclusion it will start with customer data In the ever-evolving landscape of the global financial sector, the integration of advanced technologies such as ChatGPT becomes not just a luxury but a necessity. As banks and financial institutions strive to enhance customer experience, streamline operations, and bolster risk management, leveraging AI tools like ChatGPT proves paramount. Coupled with platforms like InvestGlass, banks now have the unparalleled capability to deliver not just efficient, but also deeply personalized services. At InvestGlass we believe that global banking sphere will expand with new services, better financial tasks and enhanced future banking user experience. So many financial services that small-size banks will provide with human-like responses and a reduction of potential risk factors. This is the dawn of a new era in banking, one where AI-driven solutions redefine customer interactions, financial advice, and the very essence of banking operations. As we look to the future, embracing such innovations will undoubtedly be the cornerstone of a successful, modern, and forward-thinking financial institution. --- - Published: 2023-08-20 - Modified: 2025-10-03 - URL: https://www.investglass.com/why-launch-a-digital-bank-in-the-middle-east/ - Categories: Article - Tags: Digital Bank in the Middle East The Middle East, a region known for its rich history, is quickly becoming the next bubbling hub for digital banking. With growing demand for innovative ways to bank and a noticeable shift towards fintech solutions, the MENA region is perfectly poised to ride the wave of digital transformation. Here's why: Why the Middle East is ripe for its Digital Banking Wave? A blossoming region, the Middle East has seen significant strides in digital infrastructure development in recent years. With a higher internet access rate than most expect, digital transactions and online transactions are on the rise. Furthermore, an in-depth analysis by the World Bank showed that the Middle East amassed a higher adoption rate of banking technologies compared to regions with a slower adoption rate. This signals a hungry market, keen to embrace the advantages of digital banking solutions. Moreover, most banks in the Middle East region, from the Gulf International Bank to the Abu Dhabi Islamic Bank, have recognized this shift. They are now incorporating a digital transformation strategy, complemented by mobile banking services, to meet customer needs. The digital landscape is changing, and with it, the banking landscape. What is the best digital bank in UAE and in Saudi Arabia? In the UAE, Mashreq Bank stands out for its extensive range of digital services. From enabling customers with instant virtual card services to its innovative QIB mobile app, the bank has set modern banking standards. Meanwhile, in Saudi Arabia, Bank ABC, with its digital only bank "ila bank", has captured the hearts of bank customers through its commitment to digital platforms and a seamless customer experience. Who is number 1 in digital banking? When we address customer preferences and services offered, it's challenging to pinpoint one 'number 1'. However, challenger banks, a subset of the digital banks, have been shaking up the traditional banking system. In the Gulf Cooperation Council (GCC) area, "ila bank" by Bank ABC is certainly a forerunner, having made a significant mark in the neobanking sector in the past year. Some other banks: ila Bank: Launched by Bank ABC, ila Bank is Bahrain's first digital, mobile-only bank that offers a range of digital banking services. Now Money: Based in the UAE, this fintech company offers banking and remittance services to low-income workers in the Gulf countries. Liv. : Launched by Emirates NBD, Liv. is claimed to be the UAE's first digital bank targeting millennials with a mobile-only banking experience. Why Digital Banks should use InvestGlass to automate and scale? The evolution of digital banks is not just about introducing online savings accounts or facilitating digital transactions. It's about reimagining the entire banking system. InvestGlass, with its array of fintech solutions, aids these banks in streamlining their operations, automating processes, and scaling efficiently. Whether it's corporate and investment banking or commercial bank operations, InvestGlass's solutions can tailor to the specific needs of each institution, ensuring they stay ahead in the competitive digital banking channel. Saudi Arabia and Neobanks Building a Corporate and Investment Banking with InvestGlass? In today's dynamic financial landscape, creating a robust corporate and investment banking framework demands more than just traditional methods. Leveraging InvestGlass's comprehensive platform, institutions can seamlessly integrate advanced fintech solutions tailored for corporate finance and investment needs. The platform's modular design ensures that banking services, from loan origination to asset management, can be effortlessly automated, thus enhancing efficiency. Furthermore, with its robust data analytics and AI-driven insights, InvestGlass empowers banks to make informed investment decisions, optimize portfolios, and offer personalized services to clients. By adopting InvestGlass, institutions not only future-proof their operations but also elevate their offerings to meet the modern banking standards that clients have come to expect. How InvestGlass Swiss sovereign cloud is perfect for companies in the Middle East looking to host their core system? The Middle East, particularly centers like Abu Dhabi Global Market and Dubai International Financial Centre, demands top-tier security and digital infrastructure for its banking services. InvestGlass's Swiss sovereign cloud ensures not just that but offers flexibility, scalability, and compliance with international and local regulations. For Middle Eastern banks and financial institutions eyeing digital solutions that can offer both the latest tech and the human touch, InvestGlass offers a perfect blend. In conclusion, the Middle East, with its growing demand for digital and innovative financial products, stands as the next significant player in the global digital banking scene. Institutions, whether traditional banks or challenger banks, need to gear up, adopting the best of the digital world while addressing the unique nuances of their target audience in this blossoming region. FAQ: Digital Banking in the Middle East with InvestGlass 1. Why is the Middle East becoming a hub for digital banking? The Middle East has become a fast-growing fintech hotspot. With high smartphone penetration, advanced internet infrastructure, and young populations eager for digital-first services, the region is rapidly shifting towards online and mobile banking. 2. Which countries are leading the digital banking transformation? United Arab Emirates (UAE): Dubai and Abu Dhabi are fintech centres, with strong regulators like DIFC supporting neobanks. Saudi Arabia: Vision 2030 is driving financial innovation with licences for new digital banks. Bahrain: One of the first GCC countries to launch regulatory sandboxes, encouraging fintech innovation. Qatar: Qatar Central Bank’s fintech strategy is pushing for cashless payments and digital adoption. Kuwait: Digital banking services are growing, with banks adopting fintech partnerships to enhance offerings. 3. Who are the top digital banks in the UAE? Liv. by Emirates NBD – the UAE’s first digital-only lifestyle bank. Mashreq Neo – offers fully digital onboarding and instant services. Now Money – fintech providing digital accounts and remittances to low-income workers. 4. Which digital banks are leading in Saudi Arabia? ila Bank by Bank ABC – a mobile-only neobank operating in Saudi Arabia and Bahrain. STC Pay – a fintech-powered wallet that became one of the first licensed digital banks. Meem by Gulf International Bank – a hybrid of digital-first retail and Sharia-compliant services. 5. What about Bahrain, Qatar, and Kuwait? Bahrain: ila Bank and Bank ABC’s fintech initiatives are driving adoption. Qatar: Dukhan Bank is advancing digital transformation, alongside fintech start-ups backed by Qatar FinTech Hub. Kuwait: Warba Bank and Boubyan Bank are investing heavily in mobile-first platforms. 6. Who is considered the number one digital bank in the Middle East? There is no single winner, but ila Bank (Bahrain/Saudi Arabia) and Liv. (UAE) are widely regarded as leaders. In addition, STC Pay in Saudi Arabia has scaled rapidly, with millions of users. 7. How does fintech strengthen the digital banking ecosystem? Fintech companies drive innovation in payments, lending, robo-advisory, and compliance. By collaborating with fintech start-ups, banks accelerate digital onboarding, cross-border payments, and financial inclusion. This makes fintech a key enabler of the region’s digital banking boom. 8. Why should digital banks use InvestGlass? InvestGlass provides automation, CRM, compliance management, and digital onboarding tailored to fintech and banks. It enables digital-first institutions to: Reduce manual processes Scale customer service Automate compliance checks Offer personalised investment and retail banking experiences 9. How does InvestGlass support corporate and investment banking? InvestGlass offers loan origination systems, portfolio management, advanced analytics, and AI-driven insights. This allows banks to optimise investment decisions, enhance corporate lending, and strengthen client advisory services in both traditional and Islamic finance contexts. 10. How does InvestGlass’s Swiss sovereign cloud benefit Middle Eastern banks? The Swiss sovereign cloud ensures data sovereignty, GDPR alignment, and regional compliance with UAE, Saudi, and Bahraini regulators. It delivers secure hosting, scalability, and flexibility — helping banks integrate fintech innovation without compromising security. --- - Published: 2023-08-18 - Modified: 2025-03-26 - URL: https://www.investglass.com/how-to-build-the-perfect-customer-journey-mapping/ - Categories: Article - Tags: Customer Journey Mapping In today’s fiercely competitive banking landscape, customer experience has emerged as a key differentiator. Gone are the days when banks could solely compete on products, services, or rates. Instead, in the era of customer-centricity, understanding and optimizing the customer journey has become paramount. Every touchpoint, from opening an account online to visiting a local branch or using a mobile banking app, shapes a customer’s perception and overall satisfaction. Why Customer-Centered Design Matters By utilizing customer-centered or service design approaches, banks are able to give themselves a competitive edge. These evolving strategies ensure that services stay relevant and needed into the future. This means banks aren't just reacting to changes in consumer behavior—they're anticipating and shaping them. The Role of Customer Journey Mapping But how can banks ensure a seamless and delightful experience across this multifaceted journey? How can they understand the intricate web of interactions that customers have with their services? This is where customer journey mapping comes into play. In the banking sector, a customer journey map is not merely a trend; it’s an essential tool. It’s a comprehensive visual representation that illustrates customers’ steps, experiences, and emotions while interacting with the bank, from the moment they consider opening an account to the ongoing management of their finances. A Guide to Implementing Effective Strategies This article is designed to serve as your complete guide to understanding and implementing customer journey mapping in the banking industry. We will delve into why this process is critical for banks in today’s customer-focused market and guide you through the steps to build a perfect, effective customer journey map. Through this map, you can identify pain points, areas for improvement, and opportunities to exceed customer expectations—ultimately cultivating loyalty and driving growth for your bank. By aligning customer-centered design with strategic journey mapping, banks can not only meet but exceed customer expectations, ensuring long-term success and differentiation in a crowded marketplace. Table of Contents What is a Customer Journey Map? Customer Journey Map Template Parts of a Journey Map Stages of the Customer Journey Advanced Customer Journey Mapping Tips Types of Journey Maps Customer Journey Mapping Example 1. What is a Customer Journey Map? A customer journey map is a visual representation of the steps that a customer goes through when engaging with a company. This tool gives businesses a deeper understanding of a customer's experience, from the initial contact to conversion, and beyond. The primary purpose is to get into the customer's shoes, understand their needs, and meet or exceed their expectations throughout the entire customer journey. 2. Customer Journey Map Template A customer journey map template serves as a starting point for businesses. Such templates generally outline various customer touchpoints, the customer’s perspective at each stage, their emotions, pain points, and customer needs. These templates are designed to accurately reflect the customer journey and can be customised based on customer data gathered by the customer service team. InvestGlass team can help you build your template as we know customer pain points when implementing automation in the cells and compliance journeys. Customer pain points are specific to each industry and also specific to each product group you're looking to sell. We often say that one customer can include multiple personas. It is important to let customers experience some slack as it is dangerous to accurately predict and "constrain" all journeys. Some customers like to be told what to do, other customers like to discover by themselves. Customer experiences can vary over time. Some customers can be busy others have time. Some customers can be annoyed by the sales process for the salesperson then customer interacting becomes perilous for the sales conversion. InvestGlass Sales Pipeline 3. Parts of a Journey Map Creating an effective customer journey map requires several components: Customer Persona: A detailed profile of the average customer. Customer Actions: The steps the customer takes as they interact with the business. Touchpoints: Where the customer interacts with the company. Emotions and Pain Points: Identifying when customers feel frustrated or delighted. Opportunities: Areas for improving customer experience and satisfaction. 4. Stages of the Customer Journey Typically, customer journeys are broken down into stages, such as: Awareness: The customer journey begins when customers become aware of a solution to their pain point. Consideration: Where customers evaluate different options. Purchase: The customer makes a decision and completes a purchase. Retention: Ensuring customer loyalty through positive customer experience. Advocacy: Satisfied customers refer others and promote the business. 5. Advanced Customer Journey Mapping Tips To make your customer journey map more precise and useful: Use real customers' feedback and surveys to inform the map. Iterate and update the map based on customer feedback. Align the map with business goals and objectives. Use customer journey mapping tools to facilitate the process. 6. Types of Journey Maps and buyer persona There are several types of journey maps: Current State: Maps the existing customer journey based on current understanding. Future State: Envisions the desired customer journey, focusing on potential improvements. Service Blueprint: A more detailed map that includes interactions between customers, employees, and processes. Creating an accurate customer journey map is a meticulous process that involves various essential steps. Start with customer personas and buyer personas, which represent the different target audiences that interact with your business. These personas, constructed through a research process involving customer surveys and data analysis, provide a vivid picture of who your customers are. Next, outline the customer's journey, from the initial touchpoint where the customer interacts with your service or product, through the entire customer lifecycle. Utilize customer journey map templates or a service blueprint template as a starting point; these can guide your layout and help to ensure you're considering all necessary elements. Examples of other customer journey maps, as well as specific customer journey mapping examples, can provide valuable insights and inspiration. As you design your map, focus on customer interactions, emotions, and pain points at each stage of the buyer journey. Viewing the map from the customer perspective is key, enabling you to identify areas where the customer experience can be improved. Survey customers regularly to understand their emotions and gather real-time insights into their experiences. This information helps in creating a customer-focused journey map that accurately predicts and meets customer needs. Collaboration with customer service teams, sales teams, and customer journey management professionals is crucial in this process. They can provide on-the-ground insights into customer emotions and challenges, further refining the map. Ultimately, your customer experience map should reflect the complete, nuanced journey of your customer, highlighting opportunities to delight them at every stage. This deep understanding allows your business to strategize effectively, ensuring that your services are not only meeting but exceeding the needs and expectations of your diverse customer base. To achieve this, leverage service design approaches and tools like journey mapping and personas. These techniques enable you to gain an in-depth understanding of your customers, empowering you to adapt swiftly to changes in their experiences. Journey Mapping: This tool helps you visualize each interaction a customer has with your brand, identifying key moments where you can enhance their experience. Personas: By creating detailed profiles of your typical customers, you can tailor your services to address real needs and anticipate how novel circumstances might affect their behavior. Incorporating these approaches allows your business to develop increasingly personalized interactions that maintain high levels of confidence and trust. As you adapt to the evolving landscape, focus on creating services that are not just reactive but proactively designed to delight and engage your customers at every touchpoint. So what are the 5 types of buyer persona and how they will impact your customer journey design The Price-Sensitive Shopper Description: This persona is primarily concerned with price and is always hunting for the best deal. They are motivated by discounts, sales, and promotions, and often compare prices from various sources before making a purchase. Needs and Pain Points: Avoiding overspending, finding the lowest price, leveraging discounts, and avoiding buyer’s remorse. The Expert Researcher Description: This persona is characterized by their in-depth research before making a purchase. They read reviews, seek advice, compare options, and want to know the ins and outs of a product or service. Needs and Pain Points: Finding reliable and detailed information, avoiding bad purchases, and taking the time to make an informed decision. The Convenience Seeker Description: Convenience is the top priority for this persona. They value quick, easy, and hassle-free shopping experiences, whether that's in-store or online. Needs and Pain Points: Saving time, avoiding complicated processes, and desiring fast shipping or immediate availability. The Brand Loyalist Description: This persona type sticks to brands that they know and love. They are less sensitive to price and are more interested in consistency and trust in a brand. Needs and Pain Points: Seeking quality, trustworthiness, and consistency in products/services; avoiding the risk of trying new brands. The Social Validator Description: This persona cares deeply about the opinions of others and is heavily influenced by what is trending on social media, or what friends and family are buying or using. They often read and rely on customer reviews and ratings. Needs and Pain Points: Social acceptance, keeping up with trends, avoiding the fear of missing out (FOMO), and seeking validation through purchases. 7. Customer Journey Mapping Example with InvestGlass Pipeline For instance, consider a customer, Sarah, who needs a CRM solution. The map begins when Sarah identifies her need (pain point). It tracks her actions—from searching online (awareness), reading reviews and comparing options (consideration), engaging with a sales rep (purchase), using the product (retention), to finally writing a positive review due to excellent customer service (advocacy). The customer journey mapping process is not a one-time task. It is a continuous process that needs constant revision based on customer feedback and changing business landscapes. It is essential to stay focused on the customer's perspective and emotions to craft a strategy that enhances customer satisfaction and loyalty. Remember, great customer journey maps are not created overnight. They are the result of careful research, iterative design, and a steadfast focus on the customer's experience and needs. Innovative Banking Services Transforming Customer Experience In today's landscape, traditional banks face the challenge of meeting evolving customer expectations driven by digital disruptors. To stay competitive, they must offer innovative solutions that attract new users while retaining existing ones. 1. Customized Banking Platforms The integration of digital financial technologies is revolutionizing banking services. Software solutions are enabling banks to offer tailored, flexible platforms that simplify how customers access their funds. These solutions not only streamline the banking experience but also cater to individual user needs, enhancing satisfaction and loyalty. 2. Seamless International Transfers The demand for international financial transactions is growing as the world becomes more interconnected. Innovative banking services now offer seamless foreign currency transfers. Through user-friendly apps, customers can transfer money across borders just as effortlessly as they would domestically, often at reduced costs. This enhancement is crucial for individuals and businesses engaging in global operations. 3. Peer-to-Peer (P2P) Lending The complexity and costs associated with traditional loan processes have paved the way for peer-to-peer lending platforms. These services connect borrowers with lenders directly, cutting out the middleman and offering more competitive loan terms. With simplified procedures and often lower interest rates, P2P lending addresses customer frustrations with conventional bank loans, providing a more accessible option for obtaining credit. By focusing on personalized service delivery and addressing specific customer pain points, these banking innovations are reshaping how individuals interact with their finances. As expectations for more connected and efficient financial solutions grow, these advancements set the standard for the future of banking. How to implement your customer journey maps with InvestGlass InvestGlass CRM and CLM solutions are designed to empower businesses to create a customer journey that not only meets but exceeds customer expectations. By utilizing these tools in conjunction with customer journey maps, companies can ensure that their service teams are well-equipped to provide a seamless and satisfying experience at every customer touchpoint. In doing so, businesses are better positioned to achieve their goals, drive customer loyalty, and foster a culture that is genuinely customer-centric. --- - Published: 2023-08-18 - Modified: 2025-03-24 - URL: https://www.investglass.com/accelerated-pace-finma-tackles-eam-license-application-backlog/ - Categories: Article - Tags: EAM License Since January 1, 2020, the Swiss Financial Institutions Act (FinIA) mandates that independent asset managers and trustees obtain a license from the Swiss Financial Market Supervisory Authority (FINMA) to operate commercially. A three-year transitional period was granted for existing institutions, concluding at the end of 2022. By February 28, 2025, FINMA had processed over 94% of the 1,699 applications received before the deadline, approving 1,428 of them. Additionally, 104 out of 165 applications submitted after January 1, 2023, have been approved. Approximately 8% of all applications (131) were withdrawn by the institutions. The remaining pending applications often involve complexities such as ongoing investigations or compliance issues. As of the end of June, FINMA has announced that it has issued a total of 950 licenses. These licenses permit the recipients to operate as supervised independent asset managers (EAMs) and trustees. This constitutes significant progress compared to the 670 licenses that had been issued up until the close of the previous year. Despite this progress, FINMA, in conjunction with self-regulatory organizations, still has a substantial number of applications to process, with the total number of received applications standing at 1,749. EAM licence & Post-Deadline Submissions: Out of the 1,699 applications that were received prior to the end of the year 2022, licenses were granted to 888 asset managers and 43 trustees! Notably, eight institutions were authorized to operate as both asset managers and trustees. Beyond the cut-off date of December 31, an additional 50 applications were submitted. Of these late submissions, FINMA approved ten, with one institution being granted permission to operate as both an asset manager and a trustee. Industry Turning Point for external asset management? This regulatory measure represents a significant juncture in the Swiss EAM industry. For the first time in recent years, there has been noticeable consolidation among small and medium-sized enterprises (SMEs) within the financial sector. Notably, 1,060 institutions communicated to the authority in the previous year that they did not intend to submit applications for these licenses. How InvestGlass can help you keep your EAM license? InvestGlass provides a comprehensive Enterprise Asset Management (EAM) software solution that is engineered to streamline and automate the operations of asset-intensive industries. Its advanced capabilities include a Client Management System (CRM) and Portfolio management System ( PMS), which empowers maintenance managers to centralize asset information, plan and track maintenance tasks efficiently, and monitor the health of an organization's physical assets. Through its intuitive asset tracking features, organizations can gain complete control over their fixed and mobile assets, effectively managing aging assets through their entire lifecycle. Both solutions are hosted in Switzerland and can be used on mobile deveice. InvestGlass's EAM system is designed to maximize asset utilization by employing preventive and predictive maintenance strategies, thereby reducing maintenance costs and the risk of equipment failure. These strategies, informed by artificial intelligence and machine learning, enable organizations to anticipate maintenance needs based on asset performance indicators and trends. This EAM software suite further enhances field service management by allowing maintenance teams to access vital asset data and maintenance plans via mobile devices, ensuring equipment readiness and responsiveness in real time. Financial management integration, coupled with robust supply chain management features, helps organizations to maintain optimal inventory levels of spare parts and materials, thereby helping to manage costs effectively. Automation will help you reduce maintenance operations and fuel management with dynamic dashboard and smart reporting. If you have operations in Switzerland and other countries, the solution can fit multiple business processes. InvestGlass’s EAM solutions also come with the key features needed to consolidate operational applications into a single technology system, enabling organizations to better control operational assets and reduce operational costs. InvestGlass portfolio management solution is suited to track assets... realy any assets (equity, bonds, collectibe, physical assets, fixed assets). It has been built for large banks originally and can also connect with your existing eam systems or PMS. From risk management to asset lifecycle management and work management, InvestGlass aims to be a transformative tool, offering a cloud-based system that ensures organizations can achieve greater control over their enterprise assets, and make data-driven decisions that align with key performance indicators. In summary, InvestGlass is poised to be an essential partner for businesses seeking to centralize, streamline with artificial intelligence, and optimize their asset and maintenance management processes, driving efficiencies that can significantly impact the bottom line. --- - Published: 2023-08-18 - Modified: 2025-10-12 - URL: https://www.investglass.com/5-ways-to-enable-differentiation-in-banking/ - Categories: Article - Tags: Differentiation in Banking How do you differentiate banking? It's rising interest rates time! In an increasingly competitive industry, bank differentiation is becoming more crucial than ever. With new competitors entering the financial sector and customers demanding more convenience and efficiency, banks need to identify key strategies to stand out. One way to achieve this differentiation is through embracing digital banking platforms. Digital banking allows banks to deliver unparalleled convenience and a superior customer experience. For example, by offering 24/7 account access via mobile apps and online platforms, banks can cater to the modern consumer’s demand for on-the-go services. What are the 5 bank differentiation strategies? Customer Engagement & Experience: Banks can focus on elevating customer engagement and experiences. This involves leveraging data analytics to gain a holistic view of the customer’s needs and preferences, and tailoring services accordingly. For example, personalized financial advice and responsive customer service can create a key difference that sets a bank apart from its competitors. Innovation in Financial Products and Services: To address rising interest rates and the fluctuating market, banks can offer innovative financial products, such as derivatives and interest rate futures. Such products help customers to manage risk and potentially profit in various market conditions. This not only attracts a wider customer base but also helps in creating a niche market. Technology and Security: With growing concerns over data security, banks that invest in state-of-the-art security infrastructure will stand out. Additionally, integrating artificial intelligence and machine learning tools can help banks to analyze customer data, predict trends, and offer personalized services. Community and Social Responsibility: By focusing on community engagement and public sector partnerships, banks can strengthen their local presence and brand image. Credit unions, for instance, often excel in this area by being deeply embedded in their communities. Operational Efficiency and Cost Management: Banks that operate with high efficiency and manage costs effectively can pass savings onto their customers in the form of lower fees and better interest rates, thus becoming more appealing in a competitive market. How can we improve the banking sector with InvestGlass digital banking solutions? InvestGlass Cloud is poised to be a transformative tool for traditional banks, aiming to foster efficiency, innovation, and growth in today's dynamic financial landscape. For financial institutions managing vast amounts of data, it offers a secure and scalable environment that is essential for maintaining consumer trust. Traditional banks, often burdened with legacy systems, can find an agile partner in InvestGlass Cloud. It enables them to monitor market movements, including those in common derivatives such as interest rate futures and put options, in real-time and at market price. This platform not only aids banks in assessing various risks, but also empowers them to strategically position themselves in the derivatives markets. Moreover, it serves as the right channel for banks to refine customer experiences. For instance, InvestGlass Cloud can help banks tailor unique savings and payment options that align with individual consumer needs and preferences, thereby delivering superior service. Furthermore, InvestGlass Cloud can assist in the protection of one party—either the bank or the client—from adverse market fluctuations, which is a key aspect of derivatives trading. This level of service fosters deeper relationships with clients, including businesses and enterprises, which is paramount for future success. Moreover, InvestGlass Cloud allows banks to automate many different types of transactions and payments, reducing costs and increasing the efficiency with which companies can pay and sell. Ultimately, this efficiency can translate into increased profits for the financial institution itself. By facilitating better decision-making, enhancing customer engagement, and ensuring compliance with industry standards, InvestGlass Cloud sets the stage for traditional banks to compete effectively with newer market entrants, solidifying their role as pivotal players in the financial services industry. Build Powerful Automation with InvestGlass How can a bank and any other financial institutions gain competitive advantage with artificial intelligence and ChatGPT? Artificial Intelligence (AI), exemplified by technologies like ChatGPT, can be a game-changer for banks. Here's how: Personalized Customer Service: AI can enable 24/7 customer support through intelligent chatbots, drastically improving customer experience and engagement. Data Analysis and Insights: AI can process enormous amounts of data to identify trends, opportunities, and threats. For instance, AI could help banks predict which customers might be in the market to purchase a new home, based on various factors, and proactively offer them a competitive mortgage rate. Risk Management and Fraud Detection: AI can quickly analyze complex patterns to detect fraudulent activities, helping banks to protect their assets and the security of their customers’ accounts. Operational Efficiency: Automating routine tasks through AI allows banks to operate more efficiently and focus human capital on more strategic, high-value activities. Innovative Products and Services Development: AI technologies can help in identifying gaps in the market and support the development of new, customized banking products, which is a key to differentiation in the banking sector. In conclusion, as the banking landscape continues to evolve, differentiation remains at the forefront of sustainable success. By integrating advanced technologies such as AI, exemplified by tools like ChatGPT, banking leaders are not only meeting but exceeding customer expectations, offering services and convenience that are unmatched. This integration is central to fostering customer loyalty and attracting new clientele in a market that is more competitive than ever. InvestGlass's suite of tools provides a comprehensive solution for banks to achieve this level of differentiation. The digital onboarding process, for instance, streamlines customer acquisition, making it seamless and user-friendly. This initial experience sets the tone for the customer’s entire relationship with the bank, emphasizing convenience and respect for the customer’s time. The mortgage widget is another key differentiator, empowering consumers with easy-to-use, accessible tools to manage one of the most significant financial decisions they will make. This widget simplifies complex information, providing clear, actionable insights directly to the consumer, which can help to solidify the bank’s reputation as a trusted advisor rather than just a service provider. InvestGlass's marketing automation features enable banks to engage with customers in a personalized and timely manner. Through sophisticated data analysis, banks can identify key moments in a customer’s life or financial journey where specific banking products or services would be most beneficial. By reaching out at these strategic times, banks demonstrate a deep understanding of and connection with their customers' needs. InvestGlass the Swiss CRM Lastly, the powerful CRM capabilities of InvestGlass allow for a 360-degree view of the customer. This enables banks to understand their customers on a profound level, anticipating needs, recognizing opportunities for additional services, and addressing issues proactively. It transforms the banking relationship from a transactional one to a consultative and collaborative partnership. In this context, AI becomes more than just a technological tool; it becomes a strategic partner in building a future-proof banking business. When coupled with the extensive capabilities of platforms like InvestGlass, which focuses on every touchpoint of the customer journey, banks are not just leveraging data more effectively—they are using it to create a distinct and sustainable competitive advantage that defines their identity in the marketplace. FAQ: Bank Differentiation and InvestGlass 1. Why is differentiation important for banks today? With rising interest rates and increasing competition from fintechs and neobanks, banks must stand out by offering superior customer experiences, innovative products, and efficient operations. Differentiation helps attract and retain customers while maintaining profitability. 2. What are the five main bank differentiation strategies? The five strategies are: Customer engagement and experience. Innovation in financial products and services. Technology and security investment. Community and social responsibility. Operational efficiency and cost management. 3. How can digital banking improve customer experience? Digital banking provides 24/7 access through mobile apps and online platforms. With InvestGlass, banks can personalise onboarding, automate services, and deliver tailored savings and payment options, improving overall customer satisfaction. 4. What role does InvestGlass Cloud play in bank differentiation? InvestGlass Cloud helps banks modernise legacy systems, monitor market movements in real time, automate transactions, and deliver customised products. This improves efficiency, lowers costs, and enhances client trust in a secure, Swiss sovereign environment. 5. How does InvestGlass support product innovation? InvestGlass allows banks to refine offerings such as mortgages, savings products, and payment solutions. Tools like the mortgage widget simplify complex financial information for customers, positioning banks as trusted advisors. 6. How can AI and ChatGPT enhance banking services? AI technologies like ChatGPT can provide personalised customer service, automate routine tasks, analyse customer behaviour, detect fraud, and support the development of innovative products — all of which help banks stay ahead of competitors. 7. How does InvestGlass help banks use AI effectively? InvestGlass integrates AI-driven analytics into its CRM, enabling banks to predict customer needs, deliver targeted marketing, and identify financial opportunities in real time. This turns raw data into actionable strategies. 8. What makes InvestGlass different from other banking software providers? InvestGlass is a Swiss sovereign platform, independent from US-based providers bound by the Cloud Act. It offers banks privacy, compliance, and security while combining CRM, onboarding, automation, and marketing tools in one system. 9. How does InvestGlass improve customer engagement? With marketing automation and CRM integration, InvestGlass enables banks to personalise outreach, send timely offers, and nurture long-term customer relationships. The system supports a 360-degree customer view for deeper insights. 10. How can banks future-proof operations with InvestGlass? By combining digital onboarding, automation, AI, and analytics, InvestGlass helps banks reduce costs, adapt to regulatory changes, and continuously innovate. This ensures banks remain competitive, resilient, and customer-focused. --- - Published: 2023-08-18 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-reduce-tech-debt-in-your-crm-operations/ - Categories: Article - Tags: Reduce Tech Debt What is meant by tech debt? In the fast-paced software industry, development teams often face tight deadlines, leading them to implement quick fixes over optimal solutions. This practice results in technical debt, a concept akin to financial debt in software engineering. Just as financial debt accumulates interest when not managed properly, technical debt accrues when suboptimal code is implemented to meet short-term goals, impacting the long-term health of a software project. Notably, studies have shown that code with poor quality contains 15 times more defects than high-quality code, and resolving issues in such code takes, on average, 124% more development time. Additionally, research indicates that 25% of development effort is spent addressing issues caused by technical debt in software development organizations. Is tech debt good or bad? Tech debt isn't inherently bad; it’s often an essential part of the development process. There are situations where accruing technical debt makes sense - it allows the business to move quickly, test new ideas, and adapt to changing markets. However, problems arise when tech debt is not addressed. Bad code, hastily written due to time constraints, becomes part of the code base and makes future changes more challenging and costly. Over time, as debt accumulates, the amount of maintenance work grows, leaving less time for feature development and increasing the overall cost. Therefore, tech debt is a trade off, and like monetary debt, it needs to be managed with care. What is tech code debt in banks? In the banking sector, tech debt is especially critical. Banks have legacy systems with tens of thousands of lines of outdated code. As the industry undergoes digital transformations and technology changes, the issues associated with old code and legacy systems are exacerbated. Moreover, regulations demand a high level of code quality, and poor compliance can lead to additional tech debt, creating a vicious cycle. For banks, high-tech debt loads can translate into a higher cost of operations and, ultimately, a risk to business goals. We have seen successful banks building tech like Goldman Sachs for trading apps, Lombard Odier with G2... but they have trade offs and have to constantly make sure that dev stays... many developers will leave a project after 3 years on the same project. How InvestGlass is the Best Solution? InvestGlass offers an innovative and comprehensive solution to address technical debt in your CRM operations. Built with good practices in software development at its core, InvestGlass prioritizes high-quality, clean, and maintainable code. This design focus reduces the likelihood of accruing technical debt from the outset, setting it apart from other CRM systems that might be burdened with hastily written or outdated code. The InvestGlass engineering team understands that managing technical debt is a continuous effort. Regular audits of the codebase are conducted to identify and address tech debt issues, ensuring the system is always operating at the same level of excellence. Unlike a hastily assembled patchwork of quick fixes and patches, InvestGlass’s approach means fewer problems down the line, saving businesses both time and money in the long run. InvestGlass Approval Process and Automation InvestGlass also aids banks and other departments in avoiding the trap of accumulating more tech debt by offering a highly adaptable and customizable CRM solution. It caters to evolving business needs, enabling banks to seamlessly update and align their CRM system as regulations and technologies change. This ensures that the CRM operations remain current and avoid the pitfalls of becoming a legacy system burdened with design debt. The Pitfalls of a Homegrown CRM Solution! Embarking on the journey to develop a homegrown CRM might seem like an appealing endeavour for many businesses, especially when considering the customisation it can offer. However, it is important to understand the technical debts that this decision may incur. When a development team takes on the monumental task of creating a CRM system from scratch, tech debt arises almost as a natural byproduct. To save time, developers might cut corners, writing new code hastily. This hastily written code, while solving immediate issues, can soon become a legacy code that poses significant challenges for future modifications. Moreover, managing technical debt becomes a focal point of concern for the software team, as poorly written code not only increases the debt load but complicates tech debt remediation. Such a scenario is the epitome of why tech debt is bad; it consumes development time that could be spent on creating new features, instead forcing engineering teams to revisit and repair old issues. In addition, technical decisions made in haste, without considering the future operating system or the entire codebase, often need to be reevaluated and revised, further inflating the cost and time required to maintain the system. Furthermore, the task of explaining technical debt to stakeholders who aren't familiar with the software development process becomes an ongoing challenge. To them, time spent on addressing issues in the same way, repeatedly, may not clearly translate into why technical debt is important to manage, making it difficult to secure necessary resources for tech debt remediation. In summary, while a homegrown CRM solution might initially seem to be the perfect answer to a company’s unique needs, it carries the serious risk of increasing the company’s technical debt to unmanageable levels, potentially resulting in a scenario where the costs far outweigh the benefits. It is a trade-off that demands thorough consideration by all involved parties. In conclusion - avoid technical debt like your would avoid financial debt In conclusion, technical debt is an unavoidable reality in the software engineering landscape, much like financial debt in the business world. However, when managed properly, it can be a strategic tool allowing for rapid response to market demands, rather than a hindrance. It is vital for development teams, particularly in highly regulated industries like banking, to make addressing tech debt a regular part of their development process. InvestGlass stands out as an exceptional partner in this regard, providing a solution that aligns with the long-term vision of an organization, while diligently minimizing and managing technical debt, ultimately leading to significant cost savings for the business. With InvestGlass, you’re not just investing in a CRM solution; you’re investing in a strategy for managing your tech debt efficiently and effectively, thereby ensuring your operations are as smooth and profitable as possible. --- - Published: 2023-08-18 - Modified: 2025-03-14 - URL: https://www.investglass.com/creating-customer-loyalty-through-financial-wellbeing/ - Categories: Article - Tags: Creating Customer Loyalty In today's competitive business environment, customer loyalty depends on more than just quality products or services. 69% of U. S. consumers consider customer service a crucial factor when choosing between brands (Wikipedia). Additionally, 74% of millennials and 85% of Gen X and baby boomers are likely to switch companies after poor customer service experiences (Wikipedia). By prioritizing financial wellbeing initiatives, businesses can enhance customer satisfaction and build lasting brand loyalty. Here's how: What Does Financial Wellbeing Actually Mean? Financial wellbeing refers to a state where individuals have control over their finances, can meet their obligations, and feel secure about their financial future. It's about more than just having money; it’s about having the freedom to make choices that allow one to enjoy life. How Do You Achieve Financial Well-being? Achieving financial well-being typically involves effective money management, saving, investing wisely, and planning for the future. It also includes the peace of mind that comes from having insurance and an emergency fund for unexpected expenses. What Role Do Banks Play? Banks, credit unions, and other financial institutions play a pivotal role in helping individuals achieve financial wellbeing. They can offer tools, resources, and advice to help customers manage their finances effectively, save wisely, and invest for the future. How to Offer the Preferred Financial Partner Thanks to Personalisation? Financial institutions can leverage customer data to offer personalised services, products, and advice. This not only helps customers on their journey towards financial wellbeing but also fosters stronger customer relationships, building customer loyalty as the institution becomes a trusted partner in the customer's financial journey. Building Customer Loyalty Through Financial Education One way to cultivate customer loyalty is through financial education. Providing customers with the knowledge they need to make informed financial decisions can be a powerful loyalty driver. Banks and other financial institutions can offer seminars, webinars, online resources, and one-on-one consultations, creating a customer experience that goes beyond transactions. This education-first approach shows customers that their bank is invested in their success, thereby increasing customer loyalty. The Power of a Robust Customer Loyalty Program Loyalty programs are proven to encourage repeat business. A well-designed customer loyalty rewards program, which can include discounts, cashback, or exclusive offers, makes loyal customers feel valued and appreciated. These programs not only reward loyal customers but also encourage more customers to engage more deeply with the brand, driving both customer retention and acquisition. Customer Satisfaction and Customer Feedback: Two Sides of the Same Coin High customer satisfaction is invariably linked to customer loyalty. Satisfied customers become repeat customers and are more likely to refer others through word of mouth marketing. Regularly soliciting customer feedback, through surveys or online reviews, can provide invaluable insights for continual service improvement, fostering more customer loyalty. The Bottom Line: Customer Loyalty is Important Building and maintaining customer loyalty should be a central element of any business's marketing strategy. Loyal customers shop regularly, spend more money, and are more likely to become brand ambassadors through word of mouth. They contribute significantly to customer lifetime value, making them essential for sustainable business growth. Nurturing the Existing Customer Base with automation While attracting new customers is necessary, focusing on the existing customer base is equally important. Retaining customers is often more cost-effective than acquiring new ones. Ensuring that existing customers feel valued and satisfied is paramount. This can be achieved by offering great customer service, understanding their buying habits, and tailoring the services and rewards program to meet their particular needs and preferences. Automation in InvestGlass Company Culture and Brand Values Creating a company culture that prioritizes customers and establishes strong brand values that resonate with them is another critical aspect of encouraging loyalty. When a company’s actions align with its customers’ values, it encourages customers to stay loyal to that particular brand. How to Build Good Customer Loyalty with Lead Scoring at InvestGlass At InvestGlass, we understand the immense value of cultivating customer loyalty, and we are committed to empowering businesses to nurture meaningful relationships with their customers. Our innovative lead scoring system is a cornerstone of this effort. It helps companies to measure customer loyalty and engagement accurately, allowing marketing teams to tailor their strategies effectively. In today's world, where customer loyalty is important for business longevity, lead scoring is an essential component of a comprehensive customer loyalty strategy. InvestGlass’s lead scoring enables organizations to identify and prioritize high-value leads, which is key to customer acquisition and, more importantly, customer retention. Our tools guide your customer success teams through the entire customer journey, making good customer service easier than ever to deliver. With precise data at your fingertips, you can better encourage customer loyalty by offering personalized services or rewards to loyalty program members. But it doesn’t stop there. Our system helps to increase customer loyalty by allowing businesses to track customer interactions and preferences, thus identifying opportunities to provide added value and encourage further engagement. For instance, this could mean personalized marketing campaigns aimed at turning happy customers into brand advocates, boosting brand loyalty, and, consequently, increasing customer lifetime value. Moreover, our tools empower businesses to maintain a high customer retention rate. They provide valuable insights that can be used to adjust and refine your customer loyalty programs, promoting increased customer loyalty, and ensuring that you are continually giving your customers reasons to remain loyal. By utilizing InvestGlass’s lead scoring system, companies can encourage customers to not just engage with but genuinely connect to their brand, fostering an environment where loyalty is mutually beneficial. In a competitive marketplace, where every interaction can lead to more business, the ability to encourage loyalty and seamlessly build loyalty is paramount. InvestGlass's lead scoring is designed with this truth at its core: that customer loyalty means sustained success, and customer loyalty helps a business to thrive in the long run. Conclusion In the crowded marketplace of financial services, institutions that prioritize their customers’ financial wellbeing stand to build a stronger, more loyal customer base. By investing in customers' financial health, banks and financial institutions are not only contributing positively to the lives of their customers but also creating a robust foundation for their business's future. By developing a strategy centered on financial well-being, companies can not only retain their existing customers but also attract new ones, entice customers to make repeat purchases, and establish a reputation that ensures they are the preferred choice for financial services. This blog was brought to you by InvestGlass, keeping you updated with the latest business news and strategies for maintaining customer loyalty in the financial world. --- - Published: 2023-08-18 - Modified: 2025-03-19 - URL: https://www.investglass.com/investglass-the-role-of-erp-in-business-process-optimization/ - Categories: Article In today’s fast-paced business environment, efficient operations management across the entire organization is essential for success. Digital transformation is a key driver in modernizing these operations. This is where an enterprise resource planning system becomes a game-changer. By integrating critical functions such as inventory management systems, finance, human resources, and more, ERP systems enable businesses to streamline processes and enhance productivity. ERP vendors continually innovate to provide solutions that help organisations reduce costs and optimize workflows. But how exactly does an enterprise resource planning system refine business processes to benefit the organization? InvestGalss offers a full inventory management system hosted in Switzerland or on-premise. Let’s explore this in detail. What is Enterprise Resource Planning (ERP)? Enterprise Resource Planning (ERP) is a powerful business management software that integrates all aspects of an organization’s operations into a unified system. By providing real-time visibility into the inner workings of a business, ERP systems help automate and streamline back-office tasks, enabling employees to become more productive and successful in their roles. These systems are designed to manage and integrate various business functions, including financial management, human resources, supply chain management, and customer relationship management (CRM). With an ERP system, businesses can ensure that all departments are working with the same data, reducing discrepancies and enhancing overall efficiency. Benefits of ERP Systems ERP systems offer a multitude of benefits to organizations, making them an invaluable tool for business process optimization. Some of the key advantages include: Improved Efficiency and Productivity: By automating routine tasks and providing a centralized data repository, ERP systems help streamline operations and reduce manual effort. Enhanced Decision-Making: With real-time data and analytics, business leaders can make informed decisions quickly and accurately. Reduced Costs: ERP systems help in better financial management, reducing operational costs and improving profitability. Improved Customer Satisfaction: Enhanced customer relationship management capabilities lead to better customer interactions and satisfaction. Increased Scalability and Flexibility: ERP systems can grow with the business, providing the flexibility needed to adapt to changing market conditions. Better Supply Chain Management: Improved inventory control and procurement processes lead to a more efficient supply chain. Enhanced Human Resources Management: Streamlined HR processes result in better employee productivity and satisfaction. Operational Efficiency: ERP systems significantly enhance operational efficiency by integrating various business processes into a single unified system. ERP System Components An ERP system is composed of several key components, each designed to manage specific business functions. These components include: Financial Management: This module handles all financial planning, transactions, accounting, and reporting, ensuring accurate financial data and compliance with regulations. Human Resource Management: This component manages employee data, payroll, benefits, and other HR-related tasks, promoting a more efficient workforce. Supply Chain Management: This module oversees inventory, procurement, and logistics, ensuring a smooth and efficient supply chain. Customer Relationship Management (CRM): This component manages customer interactions, sales, and service, helping to build stronger customer relationships. Manufacturing Resource Planning (MRP): This module focuses on production planning, scheduling, and control, optimizing manufacturing processes. Enterprise Asset Management: This component manages the maintenance, repair, and operations of physical assets, ensuring they are kept in optimal condition. InvestGlass investor portal Simplifying Core Business Processes ERP systems streamline core business processes by providing an integrated management solution. Through process automation, discrepancies are reduced and operations become smoother. This is vital in ensuring business growth and maintaining a competitive edge. Integrating Business Functions ERP technology is designed to integrate various business functions, from human resource management and financial reporting to supply chain management and customer relationship management (CRM). Data integration within a unified software system like a cloud-based ERP offers a centralized system that eliminates the need for disparate systems, thereby enhancing operational efficiency. Improving Financial Management Financial planning is a crucial aspect of ERP solutions, as it provides real-time insights into financial performance. These insights allow for better strategic planning and decision-making. By automating financial reports and ensuring regulatory compliance, ERPs allow the accounting team to focus on more value-added activities. Elevating Supply Chain Management ERP systems offer comprehensive modules for supply chain management, from production planning to inventory management systems. These tools help in synchronizing supply chain operations, reducing costs, and improving supplier relationship management. Enhancing Customer Relationship Management Modern ERP solutions include CRM functionalities, which empower businesses to improve their interactions with customers by leveraging customer data. By offering detailed insights into customer behavior and preferences, CRM in ERP systems helps to foster more meaningful relationships with customers. Facilitating Human Resource Management Human resources are a critical component of any organization. ERP software offers modules that help manage all human resource aspects from recruiting and training to payroll and benefits administration, thus promoting a more productive and happy workforce. Offering Real-time Business Intelligence ERP systems provide business leaders with actionable insights through data analytics, key performance indicators (KPIs), and business intelligence. This empowers leaders to make data-driven decisions that align with company objectives. ERP Security and Compliance Ensuring robust security and compliance is crucial for ERP systems, as they handle sensitive business data. Key security and compliance measures include: Data Encryption and Access Controls: Protecting data through encryption and restricting access to authorized personnel only. Regular Software Updates and Patches: Keeping the ERP system up-to-date with the latest security patches to protect against vulnerabilities. Compliance with Industry-Specific Regulations: Adhering to regulations such as GDPR and HIPAA to ensure data privacy and security. Implementation of Security Protocols: Utilizing protocols like two-factor authentication and firewalls to enhance security. Regular Security Audits and Risk Assessments: Conducting periodic audits and assessments to identify and mitigate potential security risks. Training and Awareness Programs: Educating employees on security best practices to prevent breaches and ensure compliance. By implementing these measures, businesses can safeguard their ERP systems and ensure they remain compliant with industry standards, protecting their valuable data and maintaining operational integrity. Implementing a New ERP System The ERP implementation process is a crucial phase. Whether migrating data from an existing ERP system or starting fresh, it involves a comprehensive approach, from selecting an ERP vendor to project management and data migration. ERP implementation can be a complex process, but when done right, the rewards in terms of operational efficiency are substantial. Ensuring Mobile Accessibility With the advent of mobile devices, modern ERP solutions, including mobile ERP, are designed to be accessible on the go. This adds flexibility for employees and ensures that key company data can be accessed anytime, anywhere. The Future: Cloud ERP and SaaS Models As businesses continue to evolve, so does ERP technology. Cloud computing plays a crucial role in the scalability and cost-effectiveness of ERP models. Cloud ERP and Software as a Service (SaaS) ERP models are increasingly popular due to their scalability, cost-effectiveness, and the reduced burden they place on a company’s IT resources. Choosing the Right ERP Software Choosing the right ERP software is a critical decision for any organization. With a plethora of options available, it can be overwhelming to determine which one is best suited for your business. Here are some key factors to consider when selecting an ERP software: Business Needs: Start by identifying your organization’s specific needs and requirements. What are your core business processes? What pain points are you looking to address? Understanding these aspects will help you choose an ERP solution that aligns with your operational goals. Scalability: Consider the scalability of the ERP software. As your business grows, your ERP system should be able to grow with it. Ensure that the software can handle increased data volume and user load without compromising performance. Customization: Determine the level of customization required. Can the software be tailored to meet your specific needs? A flexible ERP system that allows for customization can better support your unique business processes. Integration: Evaluate the integration requirements. Will the software integrate seamlessly with your existing systems and software? An ERP solution that offers robust integration capabilities can streamline operations and reduce data silos. Cost: Assess the total cost of ownership. This includes upfront costs, maintenance costs, and support costs. Ensure that the ERP software provides value for money and fits within your budget. Vendor Reputation: Research the vendor’s reputation. What is their track record? What do their customers say about them? A reputable ERP vendor with positive customer feedback is more likely to provide reliable and effective solutions. By considering these factors, you can make an informed decision and choose the right ERP software for your organization, ensuring that it supports and enhances your core business processes. Measuring ERP Performance and ROI InvestGlass dashbaord Measuring the performance and return on investment (ROI) of an ERP system is crucial to determining its effectiveness and value to your organization. Here are some key metrics to consider: Cost Savings: Evaluate the cost savings achieved through process automation, reduced manual errors, and improved efficiency. An effective ERP system should help lower operational costs and increase profitability. Increased Productivity: Measure the increase in productivity achieved through streamlined processes and improved workflows. Enhanced productivity is a clear indicator of the ERP system’s positive impact on your business operations. Improved Decision-Making: Assess the improvement in decision-making achieved through real-time data and analytics. An ERP system that provides accurate and timely information enables better strategic planning and quicker responses to market changes. Customer Satisfaction: Measure the improvement in customer satisfaction achieved through enhanced customer service and support. A robust ERP system with integrated customer relationship management (CRM) capabilities can lead to better customer interactions and loyalty. Return on Investment: Calculate the ROI of the ERP system by comparing the costs to the benefits achieved. This includes both tangible benefits like cost savings and intangible benefits like improved employee morale and customer satisfaction. By tracking these metrics, you can determine the effectiveness of your ERP system and make data-driven decisions to improve its performance, ensuring that it continues to deliver value to your organization. Industry-Specific ERP Applications ERP systems can be tailored to meet the specific needs of various industries, providing specialized functionalities that address unique business challenges. Here are some examples of industry-specific ERP applications: Manufacturing: ERP systems for manufacturing can help manage production planning, inventory control, and supply chain management. These systems optimize manufacturing resource planning (MRP), ensuring efficient production processes and timely delivery of products. Retail: ERP systems for retail can help manage inventory management, point of sale (POS), and customer relationship management (CRM). By integrating these functions, retail businesses can enhance their operational efficiency and improve customer experiences. Healthcare: ERP systems for healthcare can help manage patient records, billing, and supply chain management. These systems ensure compliance with healthcare regulations, streamline administrative tasks, and improve patient care. Finance: ERP systems for finance can help manage financial planning, accounting, and risk management. By providing real-time financial data and analytics, these systems support better decision-making and regulatory compliance. By selecting an ERP system that is tailored to your industry, you can ensure that it meets your specific needs and requirements, enhancing your business processes and overall performance. Team Collaboration and ERP ERP systems can significantly enhance team collaboration by providing a centralized platform for data sharing and communication. Here are some ways ERP systems can support team collaboration: Real-Time Data Sharing: ERP systems offer real-time data sharing, enabling teams to access the same information simultaneously. This ensures that everyone is on the same page, facilitating informed decision-making and reducing the risk of errors. Collaborative Workflows: ERP systems support collaborative workflows, allowing teams to work together on projects and tasks seamlessly. By automating and streamlining workflows, ERP systems enhance productivity and ensure that tasks are completed efficiently. Communication Tools: ERP systems often include communication tools such as messaging and email, which facilitate communication between team members. These tools help teams stay connected, share updates, and collaborate effectively, regardless of their physical location. Role-Based Access: ERP systems provide role-based access, enabling teams to control who has access to specific data and functions. This ensures that sensitive information is protected while allowing team members to access the data they need to perform their roles effectively. By leveraging these features, teams can work more effectively together, achieve their goals, and drive business success. ERP systems not only streamline business processes but also foster a collaborative work environment, enhancing overall organizational performance. InvestGlass: A Superior ERP Solution for Growth-Driven Firms In an era where enterprise resource planning systems are integral to efficient business operations, InvestGlass is making a name for itself as a superior ERP solution for growing firms by leveraging business intelligence tools for streamlined workflows. Unlike early ERP systems that were often rigid and challenging to integrate with an existing system, InvestGlass leverages approval process automation, artificial intelligence, and state-of-the-art enterprise resource planning software technology. For example, InvestGlass’ intelligent approval process empowers companies with streamlined workflows, which ultimately reduces operational costs. With modern manufacturing resource planning (MRP II) capabilities, InvestGlass enables businesses to manage production processes and inventory management systems efficiently. This holistic approach not only helps in reducing costs but also optimizes product lifecycle management. Additionally, InvestGlass offers a variety of ERP deployment models, making it adaptable and scalable for businesses of different sizes and industries. Furthermore, the process of implementing ERP projects with InvestGlass is designed to be as seamless as possible, from selecting from a range of trusted ERP providers and vendors to ensuring that the software aligns with best business practices. In a marketplace crowded with ERP modules and options, InvestGlass offers intelligent, automated, and highly customizable solutions that meet the nuanced needs of growing firms in today’s fast-paced business environment. Learn more Why is continuous improvement crucial for maintaining an effective ERP manufacturing process? In today's fast-paced manufacturing environment, continuous improvement is not just a choice—it's essential for survival. This approach focuses on making ongoing, incremental enhancements to products, services, or processes rather than waiting for the periodic overhaul. Here’s why it matters for your ERP manufacturing process: 1. Sustained Growth and Efficiency Incremental Progress: Making small, regular improvements leads to consistent growth and operational efficiency, which in turn boosts productivity. Resource Optimization: By refining processes gradually, manufacturers can better allocate resources, reducing waste and maximizing profits. 2. Agility and Adaptability Market Responsiveness: A flexible ERP setup allows your business to quickly adapt to fluctuating market demands. Technological Integration: Continuous improvement ensures that your systems evolve alongside technological advancements, keeping your operations up-to-date. 3. Competitive Advantage Staying Ahead: Regular improvements can set your manufacturing process apart from competitors, establishing your brand as a leader in the industry. Customer Satisfaction: By enhancing your processes continuously, you’re better positioned to meet customer expectations, which can lead to increased loyalty and sales. In conclusion, embedding a culture of continuous improvement into your ERP manufacturing process is paramount. It drives efficiency, fosters agility, and helps maintain a competitive edge in an ever-evolving market. What Are Common Bottlenecks in the ERP Manufacturing Process? In the intricate dance of manufacturing, ERP (Enterprise Resource Planning) systems play a crucial role in streamlining operations. Yet, even with technological advancements, bottlenecks can arise, impeding the flow of production. Here, we explore some prevalent hurdles faced in... --- - Published: 2023-08-18 - Modified: 2025-10-14 - URL: https://www.investglass.com/mass-email-definition-best-practices-and-faqs/ - Categories: Article - Tags: automation, Mass Email Mastering Mass Email: A Comprehensive Guide to Strategy, Deliverability, and Engagement In the landscape of digital marketing, mass email remains a cornerstone of effective customer engagement and lead nurturing. However, the days of generic email blasts are long gone. Today, success hinges on a sophisticated strategy that prioritises personalisation, compliance, and deliverability. According to recent data, email marketing continues to deliver a strong return on investment, with some studies showing an average ROI of £36 for every £1 spent . This makes mastering mass email not just a valuable skill, but a critical business imperative. This guide will provide a comprehensive walkthrough of everything you need to know to create and execute successful mass email campaigns. We will delve into the nuances of deliverability, the art of personalisation, the importance of compliance, and the power of analytics. From our experience, a well-executed email campaign can significantly boost customer loyalty and drive revenue growth. What You'll Learn: •The fundamental differences between mass email and other forms of email communication. •A deep dive into the critical factors that influence email deliverability and sender reputation. •Advanced techniques for personalising your email campaigns to drive engagement. •A comprehensive overview of email marketing regulations, including GDPR, CAN-SPAM, and CASL. •How to choose the right email marketing software for your needs. •A step-by-step guide to A/B testing and optimising your email campaigns. •How to leverage the power of InvestGlass to create and manage your email campaigns. Understanding Mass Email and Deliverability Mass email, often referred to as bulk email, is the practice of sending a single email message to a large group of recipients simultaneously. Unlike transactional emails, which are triggered by a specific user action (such as a purchase confirmation or password reset), mass emails are typically sent to a predefined list of subscribers. These campaigns are often used for marketing promotions, newsletters, and announcements. InvestGlass offers the advanced automatic email sender. However, the success of a mass email campaign is not just about the number of emails sent; it's about the number of emails that actually reach the recipient's inbox. This is where email deliverability comes into play. Deliverability is the measure of how successful a sender is at getting their emails into their subscribers' inboxes. It is a critical metric that is influenced by a variety of factors, including sender reputation, email content, and subscriber engagement. Key Factors Influencing Email Deliverability FactorDescriptionImpact on DeliverabilitySender ReputationAn ISP-assigned score based on your sending history, IP address, and domain. HighEmail ContentThe quality and relevance of your email content, including the subject line, body copy, and images. HighSubscriber EngagementHow your subscribers interact with your emails, including open rates, click-through rates, and spam complaints. HighList HygieneThe quality of your email list, including the presence of invalid or inactive email addresses. MediumAuthenticationThe use of email authentication protocols such as SPF, DKIM, and DMARC. Medium From our experience, maintaining a high sender reputation is the most critical factor in achieving high deliverability rates. A poor sender reputation can result in your emails being blocked or sent to the spam folder, significantly reducing the effectiveness of your campaigns. Building and Maintaining a High-Quality Email List The foundation of any successful email marketing strategy is a high-quality email list. A list of engaged subscribers who have explicitly opted in to receive your emails is far more valuable than a large list of unengaged or uninterested recipients. Here are some best practices for building and maintaining a high-quality email list: •Use Double Opt-In: When a new subscriber signs up, send them a confirmation email with a link they must click to confirm their subscription. This ensures that the subscriber is genuinely interested in receiving your emails and helps to prevent spam traps. •Segment Your List: Segment your email list based on demographics, purchase history, and engagement level. This will allow you to send more targeted and relevant emails to your subscribers, which can significantly improve engagement rates. •Regularly Clean Your List: Remove inactive subscribers and invalid email addresses from your list on a regular basis. This will help to improve your deliverability rates and reduce the risk of your emails being marked as spam. Crafting Compelling and Personalised Email Content In a crowded inbox, it's more important than ever to create email content that is compelling, relevant, and personalised. Here are some tips for crafting email content that will resonate with your subscribers: •Write a Captivating Subject Line: The subject line is the first thing your subscribers will see, so it's important to make it count. A good subject line should be concise, informative, and intriguing. •Personalise Your Emails: Use merge tags to personalise your emails with the recipient's name, company, or other relevant information. You can also use dynamic content to display different content to different subscribers based on their interests or past behaviour. •Use a Clear and Concise Layout: Use a clean and simple layout that is easy to read and scan. Use headings, subheadings, and bullet points to break up your content and make it more digestible. •Include a Clear Call to Action: Every email should have a clear and concise call to action (CTA) that tells the subscriber what you want them to do next. Whether it's to make a purchase, download a whitepaper, or sign up for a webinar, your CTA should be prominent and easy to find. A/B Testing and Optimising Your Campaigns A/B testing is the process of sending two different versions of an email to a small segment of your audience to see which one performs better. This is a powerful technique that can be used to optimise your email campaigns for better results. Here are some elements you can A/B test: •Subject Line: Test different subject lines to see which one gets the highest open rate. •Call to Action: Test different CTAs to see which one gets the highest click-through rate. •Email Copy: Test different versions of your email copy to see which one is most effective at driving conversions. •Images: Test different images to see which one is most visually appealing to your subscribers. By continuously testing and optimising your email campaigns, you can significantly improve your results over time. Choosing the Right Email Marketing Software There are a wide variety of email marketing software solutions available, each with its own set of features and pricing plans. When choosing an email marketing software, it's important to consider your specific needs and budget. Here are some of the most popular email marketing software solutions: SoftwareKey FeaturesBest ForInvestGlassAll-in-one CRM and marketing automation platform with a powerful email marketing solution. Businesses of all sizes looking for a comprehensive solution. MailchimpUser-friendly interface, great for beginners. Small businesses and startups. Constant ContactExcellent customer support and a wide range of features. Small businesses and non-profits. HubSpotPowerful marketing automation features. B2B businesses. For businesses looking for a comprehensive solution that combines CRM and marketing automation, InvestGlass is an excellent choice. The InvestGlass platform offers a powerful email marketing solution that allows you to create and manage your email campaigns with ease. With InvestGlass, you can segment your list, personalise your emails, and track your results in real-time. You can learn more about how InvestGlass can help you with your email marketing efforts by visiting our blog. Navigating Email Marketing Regulations It is crucial to comply with all relevant email marketing regulations to avoid hefty fines and damage to your brand's reputation. The most prominent regulations include: •GDPR (General Data Protection Regulation): This EU regulation requires explicit consent from individuals before you can send them marketing emails. •CAN-SPAM Act (Controlling the Assault of Non-Solicited Pornography and Marketing Act): This US law sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop emailing them, and spells out tough penalties for violations. •CASL (Canadian Anti-Spam Legislation): This Canadian law requires you to obtain consent before sending commercial electronic messages. Conclusion Mass email remains a powerful tool in the digital marketer's arsenal. By focusing on building a high-quality email list, crafting compelling and personalised content, and continuously testing and optimising your campaigns, you can achieve significant results. And with a powerful platform like InvestGlass, you have all the tools you need to create and manage your email campaigns with ease. Remember that successful email marketing is not just about sending emails; it's about building relationships with your subscribers and providing them with valuable content that they will look forward to receiving. Frequently Asked Questions (FAQs) 1. How can I send mass emails without them going to spam? To avoid the spam folder, ensure your email list is clean and that recipients have opted-in. Use a reputable email marketing service, and avoid using spammy words in your subject line and email copy. 2. What is the best free plan for sending bulk emails? Several email marketing services offer free plans, including Mailchimp, Sendinblue, and Elastic Email. These plans typically have limitations on the number of subscribers and emails you can send, but they are a great way to get started with email marketing. 3. How often should I send marketing emails? The optimal email frequency depends on your audience and industry. The key is to provide value in every email and to avoid overwhelming your subscribers. A/B testing your email frequency can help you find the sweet spot for your audience. 4. How can I build my email list? There are many ways to build your email list, including website subscription forms, social media promotions, and content marketing. The key is to offer a valuable incentive for people to sign up, such as a free ebook, a discount, or exclusive content. 5. Is it possible to send mass emails through my Gmail account? While it is technically possible to send mass emails through a regular Gmail account, it is not recommended. Gmail has strict sending limits, and your account could be suspended for sending bulk emails. It is always best to use a professional email marketing service. 6. How can I track the success of my bulk emailing? Email marketing services provide detailed analytics that allow you to track your open rates, click-through rates, and conversion rates. This data is essential for understanding what is working and what is not, and for optimising your campaigns for better results. 7. What is the difference between a hard bounce and a soft bounce? A hard bounce is a permanent delivery failure, which can be caused by an invalid email address or a server that has blocked your emails. A soft bounce is a temporary delivery failure, which can be caused by a full inbox or a server that is temporarily unavailable. 8. What is a good open rate for an email campaign? A good open rate can vary depending on your industry and audience, but a good benchmark to aim for is 20-30%. However, it's important to focus on your own trends and to strive for continuous improvement. 9. What is the importance of a pre-send checklist? A pre-send checklist is a list of items to check before you send an email campaign. This can help you to avoid common mistakes, such as broken links, typos, and incorrect personalisation. 10. How can I re-engage inactive subscribers? You can try to re-engage inactive subscribers by sending them a targeted re-engagement campaign. This could include a special offer, a survey, or a request for feedback. If a subscriber remains inactive after a re-engagement campaign, it is best to remove them from your list. --- - Published: 2023-08-17 - Modified: 2025-04-10 - URL: https://www.investglass.com/how-fee-only-firms-maximize-value/ - Categories: Article - Tags: Fee-Only advisors In today's complex financial landscape, choosing the right financial advisor is crucial. Fee-only advisors are compensated solely by their clients, typically through a percentage of assets under management, hourly fees, or flat fees, ensuring unbiased advice. In contrast, fee-based advisors earn income from client fees and third-party commissions on products they sell, which can lead to potential conflicts of interest. Understanding these distinctions is vital for informed financial decision-making. They have become increasingly appealing to individuals who are seeking transparency, integrity, and advice that is free from conflicts of interest. In this blog, we will delve into the world of fee-only advisory firms and explore how they maximize value for their clients. We'll also introduce you to the InvestGlass invoice system, a cutting-edge tool designed specifically for client-centric, fee-only advisors. From clear fee structures to dedicated investment strategies and comprehensive financial planning, we will unpack the unique advantages that a fee-only advisor can offer and why they may be the perfect fit for your financial journey. Keep reading to learn more about how working with a fee-only advisor could be the game-changer in your path to financial security and success. Fee Only Financial Advisors Fee only financial advisors are bound by a fiduciary standard, which means they are legally bound to act in their clients' best interests. They provide comprehensive financial planning services, including investment management, tax planning, retirement planning, and estate planning. According to the National Association of Personal Financial Advisors (NAPFA), its members, who are fee only financial advisors, must adhere to strict professional and ethical standards that prioritize the client's best interest, above all else. The fee only financial advisor operates under a compensation model distinct from the fee based financial advisor pay out. While fee based advisors might receive fees for advice and also earn commissions from product sales, a fee only advisor's compensation is not tied to the sale of financial products, reducing potential conflicts of interest. This advisor works to create a comprehensive financial plan tailored to each client's individual circumstances and goals. Whether the advisor is paid hourly, charges a flat fee, or uses an annual fee based on assets under management, clients can be assured of transparent, unbiased advice. Comprehensive Advice and Plan Implementation A fee only financial advisor provides comprehensive advice that encompasses all aspects of a client's financial life and the advisor is responsible for plan implementation. This could include strategies for managing assets, constructing a balanced investment portfolio, and proactively adjusting the plan as life circumstances change. Fee Only Financial Planner A fee only financial planner, like a fee only financial advisor, is paid directly with money made by clients and does not accept commissions or other compensation based on the sale of financial products. The Garrett Planning Network, for example, is a national association of fee only financial planners committed to serving the best interest of clients through comprehensive, client-centered advice. Fee only financial planners often focus on more than just investment advice; they offer holistic services, such as tax and estate planning, which are crucial components of a solid financial plan. Managing Assets and Investment Management Fee only advisors are deeply involved in tax planning, managing assets and investment management, always seeking the best possible return for clients while being mindful of risks and costs. Because they are paid directly by clients and do not earn commissions on investment products, their advice is aligned with the clients' interests, not with generating income through product sales. Fiduciary Standard and Clients' Interests Fee only advisors operate under a fiduciary standard, meaning they as advisors are legally bound to act in the clients' best interests. They prioritize clients' interests, and unlike fee based advisors, they do not face the same level of conflicts when offering advice. This responsibility is central to their service, solidifying the trust between advisor and client. The Fee Structure and Transparency One of the defining features of fee only advisors is their transparent fee structure. Whether advisor recommends that they are paid an hourly rate, a flat fee for services, or a percentage of the client’s assets they manage, fees are clearly defined and agreed upon upfront. This contrasts with the often complex and opaque compensation structures found in fee based and commission models. Regulation and Accountability External asset managers, gérants indépendants, Registered investment advisors (RIAs) and brokerage firms operating on a fee only model are regulated by the Securities and Exchange Commission (SEC), AMF, FINMA, FCA... They are required to provide a high level of transparency and are held to the highest standard of client care, the fiduciary standard. The regulators will usually ask you in the business model how you will charge your customers. They will also ask you how you deal with inducements as well as referral fees. Capture Time Spent, Cost, Fees with InvestGlass CRM InvestGlass Invoice System: A Client-Centric Solution for Advisors InvestGlass, known for its robust and intuitive platform, has crafted an invoice system that is ideally suited for fee only advisors who prioritize a client-centric approach. The system is designed to streamline billing, making the process transparent and efficient for both advisors and clients. As a fee only advisor, you can easily configure the system to align with your unique fee structure, whether that entails hourly rates, flat fees, or a percentage of assets under management. Unlike the experience with a fee based advisor, clients of fee only advisors using InvestGlass never have to worry about hidden charges or surprise commissions. The platform’s automated features also save time for fee only planners, allowing them to focus on providing value to their clients rather than on administrative tasks. With InvestGlass, fee only advisors can effortlessly maintain the high level of transparency and trust that is fundamental to their client-centric approach. In a profession where every fee counts and clarity is paramount, InvestGlass stands as a valuable partner for fee only advisors committed to prioritizing their clients' best interests. Conclusion In a world where financial products and the fees associated with them can be complex and confusing, fee only advisors offer a transparent and client-focused alternative. By removing the conflicts of interest associated with commission and fee based models, and by adhering strictly to a fiduciary standard, fee only firms are positioned to offer advice and services that are in the best interest of their clients, maximizing the value they deliver at every step of the financial planning money management process. --- - Published: 2023-08-14 - Modified: 2025-03-26 - URL: https://www.investglass.com/how-does-the-chatgpt-actually-work/ - Categories: Article - Tags: chatgpt The intrigue surrounding how ChatGPT functions stems from its proficiency in understanding and producing human-like language. In this article, we will take a deep dive into the inner workings of this artificial intelligence program as InvestGlass now include chatgpt for banking and sales processes. Large Language Model At its core, ChatGPT is built upon a large language model. This essentially means it's a form of artificial intelligence designed to understand and generate human language. Think of it as a neural network that's been trained on vast amounts of text data, aiming to mimic the way the human brain processes language. Training Data A large part of what makes ChatGPT efficient is the training data it's exposed to. The more diverse and comprehensive this data is, the better ChatGPT becomes at recognizing patterns and generating appropriate responses. This is where the concept of supervised learning comes into play. The model is exposed to vast datasets, with both user queries and the best possible responses, to learn patterns and refine its language models. The approach of masked language modelling is a variation of predicting the next token. In this method, certain words within the input phrase are substituted with a unique token, often denoted as . Human Brain and Neural Network To grasp how ChatGPT works, it's helpful to draw a parallel between the human brain and a neural network. Just as our brains recognize patterns and learn from experiences, neural networks adjust and fine-tune themselves through a learning process. Deep learning, a subfield of machine learning, uses neural networks to achieve complex tasks, such as language translation, sentiment analysis, and speech recognition. The training process of ChatGPT can be likened to teaching a child a language. Through reinforcement learning, a technique in machine learning, the model receives human feedback for its outputs. This feedback, often in the form of a reward model, helps the system understand context and improve over time. Language Model & Natural Language Processing Central to the magic of ChatGPT is the concept of natural language processing (NLP). NLP allows ChatGPT to understand context, recognize sentiment, and produce human-like responses. The underlying structure of language models in ChatGPT is based on the principles of NLP. One key task in NLP is next-token prediction or forecasting the next word in a sequence. When you ask ChatGPT a question, the model essentially utilizes the fine-tuning it has undergone to predict the most likely next word, and the word after that, and so on, until a meaningful text response is constructed. Fine-tuning and Learning Process Although ChatGPT starts with a strong foundation in its initial training, what makes it truly stand out is the ability to fine-tune. This refinement is achieved through supervised learning, where the model is trained on a labeled dataset to understand human input and produce appropriate outputs. The fine-tuning of ChatGPT is a continuous process, and as it's exposed to new words, phrases, and nuances, it becomes more adept at text generation, answering questions, and essentially everything related to human language. Data Sovereignty and ChatGPT Understanding how ChatGPT works is not just a matter of appreciating its impressive language modelling but also recognizing the implications related to data sovereignty. ChatGPT, like other large language models, relies on vast amounts of input data, gathered from diverse sources through data collection processes. In training, ChatGPT, the so-called "supervised approach" involves feeding it with masked language modelling tasks, text-based and numerical data alike. This enhances the model's capability to recognize human speech patterns, improve reading comprehension, and generate responses that align closely with the probability distribution of real-world human language. However, this entire training process raises questions. Specifically, how does ChatGPT handle the input data in terms of sovereignty? As ChatGPT is fine-tuned for specific tasks, it's vital to identify areas where user data might be at risk. Is the model's training, especially the so-called fine-tuning, respecting the bounds of data sovereignty? The model's capability to understand the context and provide multiple outputs based on word-based inputs is remarkable, but the whole process should maintain a balance with users' rights to their own data. The introduction of a new reward model for ChatGPT has aimed to refine its responses further, but there's a pressing need to ensure that this doesn't come at the expense of data sovereignty. As efforts to fine-tune ChatGPT continue, it becomes paramount to ensure that data privacy and sovereignty remain at the core of these endeavours, ensuring that common sense principles regarding user data are upheld. Conclusion In the realm of artificial intelligence, ChatGPT represents a significant stride in language modelling. Its capability to understand and answer questions, combined with its continuous fine-tuning, makes it an invaluable tool in the ever-evolving field of computer science. The next time you interact with ChatGPT or similar virtual assistants, you'll have a clearer insight into the deep dive processes that enable such human-like interactions. InvestGlass now includes chat for specific task processes: portfolio rebalancing, and sales optimisation. As investors already include rule-based engine for financial intermediates ( MIFID, FIDLEG SLFIN) it is not needed to train chatgpt in advance. --- - Published: 2023-08-14 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-forecast-cash-flow-in-uncertain-times/ - Categories: Article - Tags: Forecast Cash Flow In today’s uncertain economy, 82% of business failures are caused by poor cash flow management, making accurate forecasting more critical than ever (Forbes). Additionally, 29% of SMEs face insolvency risks if they lose a major client or supplier, highlighting the need for robust financial tools (The Australian). Platforms like InvestGlass ERP and CRM provide real-time financial analytics and automated cash flow management, helping businesses navigate economic volatility effectively Understanding Cash Flow and its Components To begin with, cash flow is the net amount of cash coming in and out of a business during a certain period. It reflects the health and liquidity of a business. This flow consists of: Cash Inflows: This includes sales revenue, loan proceeds, income from investing activities, and any other sources of cash. Cash Outflows: These are expenses, bills, debt payments, investing activities, and any other cash leaving the business. The difference between the inflows and outflows is your net cash flow. A positive cash flow means more cash is coming into the business than going out, whereas a negative cash flow suggests the opposite. Forecasting Using a Cash Flow Budget The most effective way to forecast is by creating a cash flow budget. This budget helps business owners determine how much cash will be needed in the future. A typical cash flow budget will include estimates of all cash inflows and outflows over a specific time frame. As the year unfolds, it’s essential to compare this budget against the actual numbers to make timely adjustments. Steps to Enhance Your Cash Flow Forecasting Sales Forecast: Begin by estimating your sales. Sales forecasts should be based on historical data, current market conditions, and any changes in business operations or strategy. Business Budget: Align your sales forecast with your business budget. This budget will include variable costs, fixed expenses, and potential benefits. Regularly update this budget to reflect current circumstances. Debt and Credit Management: Account for all debt payments, credit payments, and interest costs. Keep an eye on your bank accounts and make it a priority to pay down high-interest debts. For extra cash, consider loan options with lower interest rates. Manage Cash Inflows: Increase cash flow by optimizing sales strategies, offering incentives for timely payments, or even adjusting prices. Remember to send invoices in a timely fashion to ensure you have enough cash on hand. Monitor Cash Outflows: Track all expenses, including payroll, inventory purchases, and variable costs. Cutting unnecessary expenses or renegotiating contracts can increase your positive cash flow. Regular Reviews: Check your cash flow budgeting on a regular basis. By keeping an eye on your business's cash flow, you'll ensure you have enough money for business needs, from payroll to inventory. Cash Flow Budgeting: A Business Owner's Guide to Increasing Cash Flow For any business owner, understanding and managing cash inflow and outflow is paramount. At the heart of this understanding is cash flow budgeting. It provides a comprehensive view of the anticipated money coming into the business, such as from sales or financing activities, and the expected cash payments, including debt service and operational costs. By examining a profit and loss statement alongside a cash flow budget, business owners can identify areas to optimize, potentially resulting in more money in the business. Whether it's by adjusting strategies to generate greater cash inflow, considering lower prices to stimulate sales, or forecasting the cash needed for future investments or expansions, a well-maintained cash flow budget ensures that a business remains financially prepared and resilient. Strategies for a Positive Cash Flow in Uncertain Times Emergency Savings: Always have savings on hand. This ensures you have cash during unexpected negative number situations. Pricing Strategy: Consider revisiting your pricing, offering discounts for early payments, or seeking out customers who can pay in advance. Manage Inventory: Reduce excess inventory or invest in inventory that turns over quickly, thereby optimizing cash flow. Extend Payable Time: While it's essential to manage debts, working with suppliers to extend payable times can provide relief. Short-term Financing: This can be useful to cover a negative cash flow gap. Final Thoughts Forecasting cash flow during uncertain times is like trying to predict the weather in a tumultuous climate. But with the right tools like InvestGlass ERP and CRM, coupled with consistent monitoring and swift decision-making, small business owners can ensure their business operations run smoothly. Remember, it's not just about having more cash, but also about optimizing cash flow to ensure stability and growth in the long run. --- - Published: 2023-08-14 - Modified: 2025-10-28 - URL: https://www.investglass.com/is-crm-and-clm-the-same-thing/ - Categories: Article - Tags: CLM, CRM versus CLM Implementing Customer Relationship Management (CRM) strategies can significantly enhance customer satisfaction and retention. Studies have shown that CRM can improve customer satisfaction and retention by 47%, sales revenue by 45%, and upselling by 39% when executed effectively. Additionally, research indicates that a 5% increase in customer retention can boost lifetime customer profits by 50% on average across multiple industries. These statistics underscore the critical role of CRM in fostering long-term customer relationships and driving business growth. Customer Relationship Management (CRM) CRM stands for Customer Relationship Management. It's a strategy and software solution designed to manage customer interactions, streamline customer engagement, and track customer communications. CRM systems play a vital role in a company's relationship with both potential customers and existing customers. CRM Systems: CRM systems gather customer data, including purchase history, sales opportunities, and customer feedback. This data-driven insight aids sales teams and business processes, ensuring a company maximizes customer retention and nurtures developing relationships. CRM Software: CRM software, among other CRM tools and CRM platforms, provides an analytical tool for businesses to gain insights into customer behavior, preferences, and needs. By understanding these, companies can foster greater customer loyalty. Customer Lifecycle Management (CLM) Now, let's delve into the nuance of "customer lifecycle management" vs. "customer life cycle management". Both revolve around the customer lifecycle – the entire journey of a customer from the awareness stage, through the purchase process, to post-purchase stages, and possibly onto repurchase. Managing Customer Lifecycles: CLM focuses on managing interactions throughout the different lifecycle stages. The aim is to understand and cater to customer needs during these different measurable metrics and stages. From the first sales process to post-purchase, businesses aim to maximize customer engagement and retention. CLM Software: With the help of CLM software, businesses can track customer interactions, gather customer feedback, and provide data-driven insights for better customer communication and service. Contract Lifecycle Management While the above "CLM" denotes "Customer Lifecycle Management", it's important not to confuse it with "Contract Lifecycle Management", another CLM. This strategy and its associated CLM systems deal with the entire lifecycle of a contract – from initiation and negotiation to fulfillment and renewal. CLM Focuses: Here, CLM focuses on ensuring efficient management of contracts, measuring contract performance, and working to shorten processing times. The aim is to provide clear and quick resolutions for both parties involved, leading to increased profitability rates. CLM Platform: A CLM platform assists in monitoring contract performance, ensuring that terms are met, and managing any potential risks. It's an essential tool for businesses that handle numerous contracts. Why It Matters with your CRM data Both CRM and CLM are important tools for businesses to maintain and grow their recurring revenue. While CRM focuses predominantly on managing customer relationships and interactions, CLM dives deeper into managing customer lifecycles or the contractual aspects of business relationships. CRM solutions, like InvestGlass CRM, provide a comprehensive platform for businesses to store customer information, manage sales opportunities, and foster customer relationships. On the other hand, CLM systems and software are more suited for businesses wanting to optimize the different stages of either the customer lifecycle or the contract lifecycle. By leveraging both CRM and CLM systems, businesses can ensure that they're not only acquiring new customers but also maximizing customer loyalty among existing customers, thereby ensuring sustained profitability. To conclude, while CRM and CLM might seem interchangeable at first glance, they are tailored for different business processes, with distinct measurable metrics and objectives. By understanding their unique features and functions, businesses can deploy them effectively to boost their bottom line. --- - Published: 2023-08-14 - Modified: 2025-10-10 - URL: https://www.investglass.com/unlocking-the-power-of-ai-a-comprehensive-guide-to-essential-tools-and-skills-in-the-digital-age/ - Categories: Article - Tags: Unlocking the Power of AI In today's digital world, where data is the new oil, we've entered a transformative era dominated by artificial intelligence (AI) and its multifaceted applications. The AI market, valued at $196. 63 billion in 2023, is projected to reach $1. 81 trillion by 2030 (CAGR 36. 6%). To succeed in AI, mastering Python, machine learning, big data, NLP, and computer vision is essential. Ethical AI and strong communication skills also play a key role in innovation. (Grand View Research) Where you start with natural language processing and artificial intelligence 1. Natural Language Processing (NLP): At the crossroads of artificial intelligence and linguistics lies Natural Language Processing (NLP). This field focuses on enabling computers to interpret data in the form of human language. Whether it's chatbots, voice assistants, or large language models, NLP is a crucial AI capability. 2. AI Tools and Frameworks: To effectively work in AI, one needs a toolkit packed with generative AI tools, deep learning frameworks, machine learning frameworks, and AI software. For instance, for deep learning algorithms, TensorFlow and PyTorch have become essential tools. Similarly, for data manipulation, tools like Pandas in the R programming language are invaluable. 3. The Science behind AI: A broad knowledge of computer science is pivotal. Topics such as data structures, search algorithms, computer systems, operating systems, and even scientific computation form the backbone of most AI projects. 4. Machine Learning and Its Siblings: Machine learning, a subset of AI, is about building algorithms that allow computers to perform tasks without explicit programming. Its sisters, deep learning and reinforcement learning, delve into neural networks and reward-based systems respectively. Meanwhile, computer vision, another branch, is focused on enabling machines to interpret and make decisions based on visual data. 5. The Data Revolution: Data science plays a significant role in AI. Data scientists engage in data analysis, data mining, and even predictive analytics to extract meaningful insights from complex data. Skills in data visualization, understanding unstructured data, and maintaining data are also paramount. One must not forget the importance of statistical analysis in this realm. 6. Programming Skills: AI models and artificial intelligence applications are grounded in code. Hence, programming skills are indispensable. Languages like Python have become the gold standard, but knowledge of multiple programming languages is an asset. 7. Soft Skills and Beyond: While AI tools and machine learning algorithms are essential, soft skills, such as communication skills and project management, are equally critical. AI is interdisciplinary, and a machine learning engineer needs to convey complex ideas simply. Additionally, critical thinking, analytical skills, and problem-solving abilities can set you apart in this field. 8. Continuous Learning: The landscape of AI technology is always changing. Emerging tech, market trends, and new methodologies mean that the in-demand skills of today might need updating tomorrow. It's crucial to stay updated and adapt. The Role of InvestGlass CRM in Enhancing Sales and Compliance In the realm of customer relationship management, InvestGlass CRM emerges as a game-changer, particularly for sales and compliance. Thanks to its modular AI, businesses can harness powerful AI capabilities tailored to their unique needs. One of the strengths of this CRM lies in its development team, consisting of machine learning engineers, data scientists, and dedicated AI practitioners, all possessing extensive knowledge in their fields. With InvestGlass you won't need to hire data scientist as the generative AI is natively built. These experts not only possess key skills in AI but also have a basic understanding of the intricacies of sales and compliance. Such a combination is a critical skill, ensuring that the CRM is not just technologically advanced but also industry-relevant. For those with prior knowledge or even those just beginning to grasp AI skills, InvestGlass CRM makes analyzing data simple, enabling users to gain insights and solve problems efficiently. The platform is crafted to empower both seasoned AI practitioners and those with a budding interest in AI, ensuring optimal results for every user. slot gacor Conclusion about AI tools and data analysis Embarking on a journey in AI is not just about software development or mastering machine learning algorithms. It's about a blend of technical expertise, critical skills, and soft skills. It's about understanding the dance between computer science, data science, and human cognition. As AI continues to shape our world, those armed with the right tools and knowledge will be at the forefront, ready to make a meaningful impact. --- - Published: 2023-07-28 - Modified: 2025-02-26 - URL: https://www.investglass.com/what-is-lead-scoring-model/ - Categories: Article - Tags: Lead Scoring Models In today's competitive business landscape, optimizing marketing and sales efforts is paramount. While generating leads is essential, not all leads are equally valuable. This is where lead scoring becomes crucial. A robust lead scoring system, featuring customizable criteria, enables sales and marketing teams to prioritize high-potential leads, thereby maximizing conversion rates. Notably, companies implementing lead scoring experience a 77% increase in lead generation ROI. A robust lead scoring system, with customizable lead scoring criteria, helps sales and marketing teams prioritize their efforts, focusing on the most promising leads and maximizing conversion rates. This article delves into the world of lead scoring, exploring its importance, outlining the key steps in the lead scoring process, and showcasing the four best lead scoring models in 2025. Introduction to Lead Scoring Lead scoring is a powerful tool used by sales and marketing teams to evaluate the potential of a lead to convert into a customer. It involves assigning numerical values, or scores, to leads based on various criteria such as demographic information, engagement levels, and behavioral data. The goal of lead scoring is to prioritize leads that are most likely to convert into customers, enhancing overall sales and marketing efficiency. In today’s competitive business environment, not all leads are created equal. Some leads are more likely to become paying customers than others, and identifying these high-potential leads can significantly impact your bottom line. By implementing a robust lead scoring system, sales and marketing teams can focus their efforts on the most promising prospects, ensuring that their time and resources are used effectively. Definition of Lead Scoring Lead scoring is a process of ranking leads based on different attributes and data points to assess their readiness to buy. It helps evaluate lead qualities for your business and increase conversion rates. A lead scoring system (or model) enables you to assign point values to prospective buyers. Once they accumulate a set number of points, they become qualified leads. This system involves evaluating leads based on various criteria, such as their job title, company size, engagement with your content, and their behavior on your website. By assigning point values to these attributes, you can create a comprehensive profile of each lead and determine their likelihood of converting into a customer. This allows your sales team to prioritize their efforts and focus on leads that are most likely to result in a sale. Importance of Lead Scoring in Sales and Marketing Lead scoring is essential in sales and marketing as it helps to identify where the leads are in the sales process. It determines whether the lead should continue to be nurtured (MQL) or handed over to the sales (SQL). The lead scoring methodology is especially important for longer sales cycles and high price-tag services. Lead scoring helps save time, lower lead generation costs, and improve alignment between marketing and sales. By accurately assessing a lead’s readiness to buy, lead scoring ensures that marketing teams can focus on generating high-quality leads, while sales teams can concentrate on nurturing and converting these leads. This alignment between marketing and sales efforts is crucial for optimizing the sales process and achieving better results. Additionally, lead scoring helps in identifying leads that require further nurturing, ensuring that no potential customer is overlooked. Effective lead scoring offers numerous benefits: Improved Lead Conversion: By prioritizing leads based on their potential, sales teams can tailor their approach and increase the chances of converting promising leads into paying customers. Increased Sales Efficiency: Instead of wasting time on unqualified leads, sales reps can focus their efforts on those most likely to close, optimizing their time and resources. Enhanced Sales and Marketing Alignment: Lead scoring facilitates better communication and collaboration between sales and marketing teams. Marketing teams can focus on generating high-quality leads, while sales teams can effectively nurture and convert them. Optimized Marketing ROI: By focusing on the most promising leads, marketing teams can optimize their campaigns and maximize their return on investment. Shorter Sales Cycles: By quickly identifying and engaging with qualified leads, sales teams can shorten the sales cycle and close deals faster. Data-Driven Decision Making: Lead scoring provides valuable data points that can be used to analyze customer behavior, refine marketing strategies, and improve overall lead management. Evaluating Financial Impact: Lead scoring efforts help in evaluating the financial impact of leads identified, emphasizing the need for key performance indicators (KPIs) to measure effectiveness. Creating clear lead scoring models facilitates understanding among both sales and marketing teams, enhancing collaboration and synergy in the sales process. The Lead Scoring Process: A Step-by-Step Guide Implementing an effective lead scoring model requires a well-defined process. Here’s a breakdown of the key steps: Define Your Ideal Customer Profile (ICP): Before you can score leads, you need to understand who your ideal customer is. Analyze your existing customer data, including demographics, company size, job title, industry, and their pain points. This will help you identify the key characteristics of your best customers. Identify Key Scoring Criteria: Based on your ICP, determine the data points that indicate a lead’s likelihood to convert. These can include: Demographic Data: Company size, industry, location, job title. Behavioral Data: Website visits, content downloads, email engagement, event attendance. Engagement Data: Social media interactions, forum participation. Intent Data: Researching specific keywords, downloading white papers related to your industry. Lead Matches: How well the lead’s information matches your ideal customer profile. Assign Point Values: Assign them to each scoring criterion based on its importance. For instance, a lead who has downloaded a case study might receive more points than a lead who has simply visited your website. Consider negative scoring for actions that indicate a lack of interest. Set Scoring Thresholds: Determine the minimum score required for a lead to be considered qualified. This threshold will vary depending on your business and sales process. Implement a Lead Scoring System: Choose a lead scoring tool or software that integrates with your CRM and marketing automation platform. These lead scoring tools will automate the lead scoring process and provide valuable insights into your leads. Test and Refine: Continuously monitor and analyze the performance of your lead scoring model. Adjust point values and scoring criteria as needed to optimize its effectiveness. Integrate with Sales Process: Ensure your sales team understands the lead scoring system and uses it to prioritize their efforts. Provide them with the necessary training and resources to effectively utilize the data. The Best Lead Scoring Models There are various lead scoring models in use, some of the common ones include demographic, behavioral, predictive, and point-based. Each model has its own lead scoring formula, which adds or subtracts point values based on the criteria set by the sales and marketing teams. Negative scoring, for instance, is a process where points are subtracted if a lead performs an action indicating they may not be a good fit, thus giving them a negative score. On the flip side, positive actions result in a higher lead score. As a result, the marketing and sales teams have to consider all factors to create an effective lead scoring strategy. For example, in a demographic lead scoring model, the marketing team could assign numerical values based on a lead's job title, company size, or industry. A behavioral model, on the other hand, scores leads based on actions like email opens, website visits, or downloading a white paper. 4 types of lead scoring models: Point-Based Lead Scoring: This is the most traditional and widely used lead scoring model. It involves assigning points to different lead attributes based on their relevance to your ideal customer profile. Demographic data, behavioral data, and engagement data are all considered. For example, a marketing qualified lead (MQL) might receive points for downloading a white paper, visiting a pricing page, or requesting a demo. The sum of these points determines the lead's overall score. Pros: Simple to understand and implement, provides a clear view of lead quality. Cons: Can be subjective, requires manual adjustments, may not capture the nuances of lead behavior. Predictive Lead Scoring: This model leverages machine learning and historical data to predict a lead's likelihood to convert. It analyzes past customer data to identify patterns and correlations between lead attributes and conversion rates. This allows for more accurate and data-driven lead scoring. Predictive scoring can often identify promising leads that traditional models might miss. Pros: Highly accurate, data-driven, identifies hidden patterns, automates the scoring process. Cons: Requires a significant amount of historical data, can be complex to set up, requires expertise in machine learning. Demographic Lead Scoring: This model focuses primarily on demographic data, such as company size, industry, job title, and location. It's particularly useful for B2B companies that target specific types of organizations. For example, a company selling enterprise software might assign higher points to leads from large corporations. Pros: Simple to implement, effective for targeting specific industries or company sizes. Cons: Can be too simplistic, may overlook other important factors, less effective for B2C companies. Behavioral Lead Scoring: This model tracks a lead's behavior across various touchpoints, such as website visits, email opens, content downloads, and social media interactions. It assigns points based on the lead's engagement with your content and their demonstrated interest in your products or services. For example, a lead who has visited your pricing page and downloaded a case study would receive a higher score than a lead who has only visited your homepage. Pros: Captures lead intent, provides insights into lead engagement, highly effective for nurturing leads. Cons: Requires tracking and analyzing large amounts of behavioral data, can be complex to implement. 4 types of lead scoring models in 2025 Choosing the Right Lead Scoring Model The best lead scoring model for your business will depend on several factors, including your industry, target audience, sales process, and available data. Consider the following: Data Availability: Do you have enough historical data to implement a predictive lead scoring model? Sales Complexity: Are you selling a complex product or service that requires a longer sales cycle? Marketing Automation: Do you have a marketing automation platform that can track lead behavior and automate the scoring process? Resources: Do you have the necessary expertise to implement and manage a complex lead scoring system? In many cases, a combination of different models can be the most effective approach. For example, you might combine demographic scoring with behavioral scoring to create a more comprehensive view of each lead. Lead Scoring Software and Tools Numerous lead scoring software and tools are available on the market. When choosing a tool, consider the following features: Ease of Use: The tool should be easy to use and understand for both marketing and sales teams. Integration with CRM and Marketing Automation: Ensure the tool integrates seamlessly with your existing systems. Customizable Scoring Rules: The ability to define your own scoring criteria and point values. Automated Scoring: The tool should automatically score leads based on predefined rules. Reporting and Analytics: Access to reports and analytics to track the performance of your lead scoring model. Evaluating a Lead Scoring Model and lead scoring process Evaluating a lead scoring model involves assessing its effectiveness in identifying high-quality leads. Businesses can develop their own model by integrating data from both implicit and explicit sources, aligning it with their specific needs and target audience. The key is to ensure the model accurately qualifying leads to distinguish between hot and cold leads, enabling sales teams to focus on prospects with the highest conversion potential. If a model generates too many or too few marketing-qualified leads, it may require fine-tuning. Likewise, if high-scoring leads fail to convert while lower-scoring ones frequently become customers, adjustments are needed to improve accuracy. Another important indicator is the length of the sales cycle. A well-functioning lead scoring model should help shorten it. However, if deals take too long to close or frequently fall through, it may be time to refine your approach. Key Takeaways Lead Scoring Regularly review and refine your lead scoring model. Customer behavior and market dynamics change, so your lead scoring model should adapt accordingly. Align your lead scoring system with your sales process. Ensure that your sales team understands the lead scoring system and uses it to prioritize their efforts. Use lead scoring data to inform your marketing strategies. Identify which marketing activities are generating the most qualified leads and optimize your campaigns accordingly. Don't rely solely on lead scores. Lead scoring is a valuable tool, but it shouldn't be the only factor in determining lead quality. Sales reps should still use their judgment and experience to assess each lead. What is Lead Management? Demographic Scoring: This model is about scoring leads based on demographic data such as job title, company size, location, and industry. Assigning point values to these factors helps you focus on leads that fit your target audience. Behavioral Scoring: Behavioral scoring assigns points based on a lead's behavior or engagement with your company. This could include website visits, social media engagement, email interaction, and content downloads. Predictive Scoring: Predictive lead scoring uses machine learning to analyze a vast number of data points from past customer behaviors and trends. It predicts which leads are most likely to convert, enabling marketing and sales teams to focus their efforts on these high-potential leads. Collaborative Scoring: This model combines demographic and behavioral data with insights from your sales team, leading to a more rounded scoring model. It allows your sales and marketing teams to work collaboratively in scoring leads. How Does It Work in InvestGlass Swiss CRM? InvestGlass is a powerful tool that offers game-changing for sales process benefits to your lead scoring models. It integrates sales and marketing data in one place, allowing you to craft a more comprehensive and accurate lead scoring model. Whether you're using demographic, behavioral, or predictive models, InvestGlass's expansive data analytics capabilities ensure that you're drawing from the most relevant and up-to-date data. Unlike traditional lead scoring, InvestGlass is using artificial intelligence in predictive lead scoring. By utilizing machine learning algorithms, it can analyze customer data, learn from patterns, and predict future outcomes. This helps you identify high-potential leads with greater precision, enabling your sales team to focus on leads with the highest probability of conversion. InvestGlass Lead Scoring Moreover, InvestGlass offers a marketing automation solution that enhances the efficiency of your lead scoring process and gives lead scoring solutions. It can automatically assign scores to leads based on predefined criteria and update these scores in real-time as leads interact with your business. This not only ensures that your lead scores always reflect the most current data, but it also saves your team valuable time and resources. One of InvestGlass's most impressive lead scoring features is its ability to apply multiple lead scoring models. This means you can implement different scoring models for different customer personas, product lines, or business units to optimize lead scoring and further refine your lead scoring strategy. Our team is happy to help you find a lead scoring methodology to match your expectations. The Swiss sovereign CRM is flexible... --- - Published: 2023-07-23 - Modified: 2025-03-24 - URL: https://www.investglass.com/what-is-identity-verification-and-how-does-it-work/ - Categories: Article - Tags: Digital Identity Verification Identity verification, or "ID verification," has become an essential process in today's digital world. From financial institutions to online services, verifying users' identities is crucial for maintaining security and preventing fraud. The global identity verification market was valued at USD 10. 45 billion in 2023 and is projected to reach USD 39. 82 billion by 2032, growing at a compound annual growth rate (CAGR) of 16. 2% during this period.   The connectivity between Sumsub and InvestGlass offers a unique approach to help financial institutions, insurance, and gaming company to identify individuals and identity theft. InvestGlass is #1 Swiss Sovereign CRM to offer this type of connectivity. Why ID Verification and biometric verification processes ID Verification is a security measure used to verify a person's claimed identity, typically for account opening or for gaining access to specific services. This may involve asking for knowledge-based authentication, such as a single-use passcode sent to a phone number or verifying an electronic signature. It may also include biometric verification methods like facial recognition or liveness detection. With rising concerns about identity theft and identity fraud, ID verification has become an integral part of most online processes, from bank account opening to signing in to online banking. As of my knowledge cut-off in September 2021, there was no specific "European Biometric Verification Regulation". Biometric data processing, however, is covered under the General Data Protection Regulation (GDPR) in the European Union. The GDPR treats biometric data as a "special category of personal data" that has more stringent protections. The use of biometric data is generally prohibited unless the individual has given explicit consent, or if it is necessary for reasons of substantial public interest, for preventive or occupational medicine, for the assessment of the working capacity of an employee, medical diagnosis, the provision of health or social care or treatment, or the management of health or social care systems and services, or under contract with a health professional. For biometric data to be legally processed for these purposes, stringent criteria must be met, including employing the highest standards of security to prevent unauthorised access, ensuring data minimisation principles are adhered to, and that processing is transparent and fair. If there have been any updates or new regulations post my last training data in September 2021, I recommend checking the latest resources or official EU websites for the most accurate and up-to-date information. Identity Verification and digital onboarding Identity verification goes a step further than simply checking an ID. It involves using a trusted identity network, verified data, and other means to verify an individual's identity beyond doubt. This can involve checking the individual's government ID, like a driver's license, against a verified data set, or using knowledge-based authentication to confirm identity. Identity verification is especially critical in financial sectors where customer identification program (CIP). Digital onboarding InvestGlass InvestGlass offer a no-code digital onboarding solution. The entire process is completed online, allowing customers to onboard and verify their identities from the comfort of their own homes or offices. InvestGlass's platform ensures data security and privacy throughout the process, using encryption and other security measures to protect customer data. Digital Identity Verification Digital identity verification takes this process online, allowing individuals to verify their identity without physical contact or in-person visits. Using a blend of artificial intelligence and machine learning, digital identity verification solutions can quickly and accurately verify identity, offering a seamless customer experience while also providing robust security and fraud prevention. Companies like InvestGlass and SumSub provide digital identity verification services that can quickly and accurately verify identity. These companies use advanced techniques like facial recognition and machine learning algorithms to verify a person's identity online, adding another layer of security to the online process. Identity Verification automation The identity verification process often begins with a user creating a new account online or initiating a transaction that requires a verified identity. The user may be asked to provide an ID document for document verification, such as a passport or driver's license, and possibly a selfie for biometric verification. These identity documents are then checked for visible security features and matched against various databases for verification purposes. Additionally, the user may be required to pass knowledge-based authentication, for example, by answering personal questions or entering a one-time passcode sent to their phone. InvestGlass offers digital forms which help you to verify your identity and get the identity document data to send to Sumsub. As InvestGlass can be hosted on your server - on-premise - InvestGlass can satisfy any financial institution's security framework. This is effective to reduce money laundering thanks to liveness detection. InvestGlass offers a "No-Code" integration with Sumsub InvestGlass CRM is fully flexible and will adapt to your existing KYC process. To prevent fraud, you can leverage InvestGlass automation. Both artificial intelligence from InvestGlass and Sumsub are key tools to fight fraud. Identity Documents and Identity Online Process Identity documents, often required in the ID verification process, include government-issued IDs like passports, driver's licenses, or social security cards. These documents come with built-in visible security features, which are verified during the ID document verification stage. In some cases, additional forms of ID document verification like biometric verification are used to further ensure the validity of these documents. The use of InvestGlass and SumSub in the digital identity verification process enables financial institutions and other entities to conduct a more thorough and secure ID check. By incorporating technologies like machine learning, artificial intelligence, and facial recognition, these platforms can more accurately verify identities, detect and prevent fraud, streamline the onboarding process, and improve the customer experience. This is particularly important in an era where data breaches, identity fraud, and financial crimes are increasingly common. By implementing robust digital identity verification solutions, businesses can enhance their security, reduce customer risk, and comply with regulations such as the anti-money laundering (AML) and Know Your Customer (KYC) process, all while delivering a streamlined, user-friendly experience for their customers. In conclusion, digital identity verification, particularly when supported by sophisticated platforms like InvestGlass and SumSub, is a powerful tool in the fight against identity fraud. It enhances security, ensures compliance, and provides a seamless, secure online experience for users. --- - Published: 2023-06-30 - Modified: 2025-11-06 - URL: https://www.investglass.com/automation-transaction/ - Categories: Article - Tags: Reporting of Suspicious Transactions Reporting Suspicious Transactions: InvestGlass Unveils AI-Powered Tool to Revolutionize InvestGlass, a leading software provider for financial institutions, is unveiling an Artificial Intelligence (AI) powered tool designed to aid in reporting suspicious transactions, a critical step in ensuring financial integrity and combating illicit activities such as money laundering and terrorist financing. The launch of this tool comes at a time when financial crimes enforcement networks worldwide are increasing their efforts to fight financial crimes. Financial institutions, in response to these initiatives, are mandated to report suspicious activity to government agencies under laws such as the USA PATRIOT Act and the Bank Secrecy Act. These laws apply to financial institutions operating within the country and may also involve cross-border transactions, highlighting the importance of monitoring activity that could involve more than one country. The newly launched tool from InvestGlass is set to streamline this process, enhancing the detection and reporting of suspicious transactions in compliance with these legal requirements. Financial institutions have the responsibility to monitor, detect, and report suspicious transactions as mandated by law. Traditionally, banks and other financial institutions would manually sift through transactions, looking for “red flags” indicative of suspicious activity. This process, however, is fraught with inefficiencies and leaves room for errors. Filing a suspicious activity report does not require absolute proof of wrongdoing, but rather is based on reasonable suspicion and available evidence. Introduction to InvestGlass for financial crimes enforcement network InvestGlass is the cutting-edge platform that empowers financial institutions and law enforcement agencies to win the fight against financial crimes. By harnessing advanced technology, InvestGlass delivers real-time transaction monitoring that swiftly identifies suspicious activity—whether it's money laundering, terrorist financing, or other illicit conduct. This platform doesn't just help you comply with stringent regulations like the Bank Secrecy Act (BSA) and the USA Patriot Act—it streamlines your entire process to report suspicious activity and submit suspicious activity reports (SARs) with ease. With InvestGlass, financial institutions can efficiently gather and report critical information to the Financial Crimes Enforcement Network (FinCEN) and other government agencies, ensuring suspicious activity reports are filed accurately and on time. This doesn't just support regulatory compliance—it strengthens the entire integrity of your financial system. By providing robust tools for identifying and reporting suspicious transactions, InvestGlass helps banks and institutions stay ahead of evolving financial crimes, safeguarding operations and delighting customers with secure, trusted services. InvestGlass Automation Leveraging AI for Effective Reporting This AI-powered tool provided by InvestGlass automates the process of identifying suspicious activity, enabling financial institutions to submit Suspicious Activity Reports (SARs) more efficiently and accurately. The software detects transactions that may involve money laundering, tax evasion, unlicensed money services business, computer hacking, or other illegal activity. For example, a sudden large transfer to an offshore account with no clear business purpose could be flagged as a suspicious transaction that requires reporting. Beyond merely identifying these transactions, the tool also generates a standard form for each Suspicious Activity Report (SAR) to be filed. This SAR outlines the suspicious transaction, providing more evidence and giving reasonable grounds for suspicion. When an incident of suspicious activity is detected, the institution must file a report with the appropriate authorities. The process of filing a SAR is a regulatory requirement, which involves documenting the incident, completing the SAR form, and submitting it to FinCEN within the required timeframe. This efficient reporting could prove invaluable for local law enforcement agencies and the Financial Crimes Enforcement Network (FinCEN) in their battle against financial crimes. The information provided in SARs can initiate or support an investigation into potential financial crimes. Implementation and Integration to any suspicious activity report Implementing InvestGlass within a financial institution is designed to be an absolutely seamless experience, empowering organizations to dramatically enhance their ability to report suspicious activity and stay ahead of compliance challenges. The platform features an intuitive, user-friendly interface that enables your teams to effortlessly identify red flags and suspicious transactions, slashing the likelihood of costly errors in SAR filings. Comprehensive training and ongoing support are provided to ensure that your staff not only understand the critical importance of reporting suspicious activity but also master the practical steps involved in leveraging this powerful platform. By integrating InvestGlass into their existing systems, financial institutions can dramatically transform their detection and reporting processes, ensuring that suspicious activity is flagged and reported to the appropriate government agencies and law enforcement with lightning speed and precision. The platform's advanced analytics and machine learning capabilities help institutions uncover hidden patterns and anomalies in transactions, delivering rock-solid compliance with regulatory requirements and supercharging the accuracy of SAR filings. Furthermore, InvestGlass fosters dynamic collaboration between financial institutions, law enforcement, and government agencies, promoting a unified, unstoppable approach to combating financial crimes and protecting your valued customers. This coordinated effort not only strengthens your institution's defenses but also contributes to the safety and security of the broader financial ecosystem, making you a trusted leader in the fight against financial crime. Understanding SAR Requirements In the current landscape, SAR requirements necessitate financial institutions to monitor all account activity and identify any suspicious activity. FinCEN requires institutions to file a Suspicious Activity Report (SAR) if they suspect any form of criminal activity such as fraud, terrorist financing, tax evasion, or any transactions occurring that seem out of the ordinary. SARs must be filed within a specific number of calendar days from the date the suspicious activity was detected. The date the suspicious activity occurred is a key detail that must be included in the SAR. Financial institutions are also required to retain copies of SARs and all supporting documentation for five years. The AI-powered tool from InvestGlass also tracks these many different types of suspicious activities, providing a comprehensive solution for financial institutions. Employees have the responsibility to identify and report suspicious activity, and any person within the institution who detects suspicious behavior can initiate the reporting process. Whether it is identifying red flags for money laundering in an account, noting potential tax evasion, or detecting patterns related to terrorist financing, this tool offers an innovative approach to help banks meet their SAR filings requirements. The Future of Financial Crime Detection for financial institutions This revolutionary tool will allow financial institutions to detect suspicious activity more accurately and report it more efficiently. By implementing InvestGlass's AI tool, institutions can provide robust defenses against financial crimes while also adhering to government regulations. With the ongoing evolution of financial crimes and the increasing sophistication of criminals, the tool is a major leap forward in crime detection. The automation and increased accuracy provided by AI will prove to be invaluable, especially for banks and other financial institutions that handle a large volume of transactions daily. InvestGlass's AI tool for reporting suspicious transactions is not just about automating a manual task; it is about equipping financial institutions with a powerful ally in the fight against financial crime. With the release of this tool, the future of detecting and reporting financial crime looks a lot more promising. --- - Published: 2023-06-29 - Modified: 2025-03-24 - URL: https://www.investglass.com/investglass-partners-with-sumsub-to-revolutionize-kyc-compliance-in-the-financial-sector/ - Categories: Article, Integrations InvestGlass and Sumsub establish a strategic partnership to enhance user verification and compliance for banks, brokers, and crypto platforms GENEVA, SWITZERLAND – June 29, 2023 – InvestGlass, a leading provider of digital investment management solutions, is proud to announce a strategic partnership with Sumsub, a global identity verification platform. This strategic partnership offers a robust, integrated solution designed to streamline and enhance the Know Your Customer (KYC) process for banks, brokers, and cryptocurrency platforms worldwide. As KYC compliance becomes increasingly complex, this collaboration aims to simplify procedures and reduce onboarding time, which currently averages 26 days for financial institutions, with banks reporting longer average times of 30 days. By combining each firm's expertise, this partnership significantly enhances regulatory compliance, efficiency, and risk management in today's dynamic financial landscape. KYC, a critical risk management procedure for identifying and verifying the identities of clients, has traditionally been a time-consuming and complex task. This partnership seeks to reshape this process by making KYC faster, more compliant, and ultimately more efficient for all stakeholders. "We are excited about our partnership with Sumsub. Together, we can optimize the KYC procedure, making it easier and faster for our clients," says Alexandre Gaillard, CEO at InvestGlass. "This partnership reflects our commitment to integrating cutting-edge technology into our platform to improve user experience and operational efficiency. " Sumsub, known for its advanced identity verification and anti-fraud technologies, offers solutions that help businesses comply with global regulations. In alliance with InvestGlass, the company's intelligent KYC tools can now be seamlessly integrated into a comprehensive investment management platform. "Our aim is to make regulatory compliance fast and hassle-free," comments Andrew Sever, co-founder and CEO of Sumsub. "This partnership with InvestGlass enables us to offer our efficient, user-friendly KYC solutions to a wider audience. We look forward to supporting brokers, banks, and crypto providers in navigating their compliance journey. " This collaboration is an essential step for both InvestGlass and Sumsub, resulting in a holistic and integrated solution that will undoubtedly be beneficial to the financial sector. It’s a testament to both firms' commitment to continuously innovate and adapt to the evolving needs of their clients and the fintech industry. About InvestGlass InvestGlass is a Swiss-based platform offering automated investment management solutions. It provides banks, brokers, and wealth managers with a comprehensive, digitized investing process that streamlines operations and enhances customer experience. About Sumsub Sumsub is a full-cycle verification platform securing the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs, and protect your business. Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading, e-commerce and gaming industries including Binance, Mercuryo, Bybit, Huobi, Unlimint, DiDi, Poppy, and TransferGo. Press Contacts: Gerard Al Fil gerard@lunapr. io Victoria Gutkovich victoria. gutkovich@sumsub. com  --- - Published: 2023-06-24 - Modified: 2025-03-19 - URL: https://www.investglass.com/introducing-chatgpt-new-parameter-elements/ - Categories: Article - Tags: ChatGPT Parameter InvestGlass is enhancing its AI-driven CRM with new ChatGPT parameter controls, enabling more precise and user-specific responses. With the generative AI market in financial services projected to grow from $1. 09B in 2023 to over $12B by 2033 (CAGR 28. 1%) (Statista), optimizing AI interactions is key. These new settings—Temperature, Top P, Frequency Penalty, and Best Of—boost efficiency and accuracy in financial automation 1. Temperature The temperature parameter governs the randomness of the AI's responses. The lower the temperature, the more deterministic and focused the AI’s responses become. On the other hand, a higher temperature value leads to more diverse and creative outputs. By setting the temperature at 0. 87, InvestGlass ensures that the AI produces relatively creative outputs while maintaining a certain level of coherence and relevance to the conversation at hand. 2. Maximum Length It restricts the maximum token length of the generated text. Tokens typically represent a word or a character, based on the language and the model's specifics. A higher maximum length allows for longer, more detailed responses, while a lower value makes the responses concise. Setting it to 889 provides a balance between detailed, informative content and maintaining an optimal response length. 3. Stop Sequences The stop sequences parameter determines the sequences upon which the model should stop generating additional text. By inputting "Enter sequences and press Tab," InvestGlass has informed the model to conclude its response as soon as it generates this sequence. This powerful feature allows for finer control over the response length and structure. 4. Top P Also known as "nucleus sampling", the Top P parameter, set at 0. 45, represents the cumulative probability with which candidate tokens are considered for a particular output. The AI model ranks tokens based on the probability and selects a subset (nucleus) from which a random token is picked. The selected token is used to generate the next part of the text. A Top P value of 0. 45 ensures a broad yet relevant pool of tokens for generating responses. 5. Frequency Penalty The frequency penalty, set to -0. 75, discourages the model from frequently repeating the same phrase or idea. Negative values guide the model to repeat tokens, while positive values deter repetition. The value of -0. 75 ensures that the AI can comfortably reiterate key points when necessary, aiding in clarity and understanding. 6. Presence Penalty This parameter, with a value of -1. 37, adjusts the model’s inclination to introduce new, previously unmentioned concepts. A negative presence penalty promotes the introduction of novel concepts, while a positive value discourages it. The selection of -1. 37 suggests InvestGlass's preference for the AI model to bring in fresh, innovative ideas to the conversation, thereby enriching the dialogue. 7. Best of The Best of parameter, set at 0. 22, determines the number of independent messages the model generates from which the final output is chosen. This is particularly useful for fine-tuning the quality of the model's response. The chosen value of 0. 22 indicates that InvestGlass prioritizes quality over quantity in the AI's responses. In conclusion, these new parameter introductions by InvestGlass to ChatGPT significantly increase the customization options available to users. By tweaking these parameters, users can tailor the AI’s responses to better align with their specific needs, thereby significantly enhancing the user experience. This development underscores InvestGlass's commitment to continual innovation in its AI-driven offerings, maintaining its status as a leader in the integrated financial solutions space. --- - Published: 2023-06-19 - Modified: 2025-03-18 - URL: https://www.investglass.com/how-does-chatgpt-affect-finance/ - Categories: Article - Tags: ChatGPT Affect Finance The adoption of AI in finance is accelerating, with AI usage in the sector rising from 5% in 2023 to 25% in 2024 (Vena Solutions). While proprietary models like ChatGPT dominate, open-source AI alternatives are emerging, offering cost-effective and customizable solutions. Platforms like InvestGlass integrate AI-driven tools to enhance sales enablement and client engagement, revolutionizing financial services (InvestGlass). However, 80% of banks feel unprepared for AI-driven cyber threats, highlighting the need for robust security measures (Business Insider). 1. Analyze Financial Data with ChatGPT ChatGPT has the capability to analyze large datasets. By leveraging machine learning models, ChatGPT can ingest vast amounts of financial data, including transaction data, market data, and even unstructured data sources like news articles. It can then identify trends, anomalies, and suspicious patterns that might be missed by human analysis. We recently added investment research and the ChatGPT tool is consuming these researches to produce an extract which can then be added to an investment piece. This data analysis capability can be applied to financial statements, financial reports, and even customer data, offering a comprehensive view of an organization's financial health. The CHATGPT is connected inside the portfolio management tool. 2. Personalized Financial Advice with ChatGPT ChatGPT offers an enhanced customer experience by providing personalized financial advice. By analyzing customer data and past interactions, ChatGPT can understand the customer's financial goals and risk tolerance, enabling it to provide accurate and tailored advice. The ChatGPT can offer valuable insights like a google search into your customer behavior. The machine learning will produce sentiment analysis to let advisor focus on most important interactions. For example, in the context of financial planning and financial modeling, ChatGPT can use the analyzed data to generate text that can guide customers in making investment decisions. This level of personalization increases customer satisfaction and can lead to higher customer retention rates. 3. Risk Management ChatGPT In the financial industry, risk management is of utmost importance. With ChatGPT, finance professionals can assess potential risks more effectively. The ability of ChatGPT to analyze vast amounts of data quickly helps in identifying potential fraud or other irregularities in real time. For instance, in the banking industry, ChatGPT could be utilized for loan applications' fraud detection. By identifying suspicious patterns in application data, ChatGPT could highlight potential fraud cases for further investigation. https://youtu. be/mMe-wmo7A3w What are the 5 key benefits of A. I and digital bank in 2023? 4. ChatGPT as a Tool for Financial Analysis ChatGPT can also be used in the creation of financial reports. By analyzing the relevant data, it can generate reports in a fraction of the time it would take a human to do the same work. This can result in significant cost savings for financial institutions. Informed decisions are now individualised for each investor. Each banker or advisor can identify trends with respect to suitability and appropriateness. 5. Using ChatGPT for Enhanced Customer Interactions ChatGPT can also serve as a virtual assistant, providing quick and accurate responses to customer queries. The natural language processing capability of this AI allows it to interpret and answer questions in a manner that mimics human conversation. This leads to an enhanced customer experience, as clients get the information they need faster and more accurately. The tool has been used recently for virtual assistants and corporate finance professionals. For instance, it can be used in the investment banking sector to provide instant responses to customer queries about the stock market, cash flow, financial reports, and more. 6. Regulatory Compliance and ChatGPT Regulatory compliance is a significant challenge for the finance industry. However, with the use of AI like ChatGPT, compliance can be managed more effectively. By analyzing financial data, including transaction data, it can identify any deviations from standard regulatory procedures and alert the relevant teams. This proactive approach can save financial institutions from hefty fines and reputational damage. InvestGlass offers a rule based engine that can be connected to Chatgpt to provide insights. THis is a powerful tool which can deliver accurate answers for trades, positions, risk management and more. The fraud detection chatgpt are collected into data visualization PDF. These tools offer a unique week for your compliance teams to stay up to date and offer impressive cost savings solution. Conclusion about how does chatgpt affect finance? The potential for ChatGPT to revolutionize the finance industry is evident. From automating tasks and providing personalized advice, to analyzing financial data and ensuring regulatory compliance, this AI tool offers a range of solutions that can be leveraged into InvestGlass tools. With InvestGlass we decided also to let our user connect to multiple language models and automate tasks with their preferred LLM. This emerging technology and valuable tool will offer unique customer satisfaction and customer experience. --- - Published: 2023-06-16 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-increase-sales-with-ai-and-automation/ - Categories: Article - Tags: ChatGPT for sales Made in Switzerland and Hosted in Switzerland Specifically, artificial intelligence (AI) and automation technologies are now at the forefront of driving sales and operational efficiency. They help streamline sales and business processes by reducing the need for manual intervention and human labor, thus increasing productivity. Artificial Intelligence (AI) refers to computer systems or machines that emulate human intelligence by understanding unstructured data, learning from it, and making informed decisions. These systems utilize advanced techniques such as machine learning, natural language processing, and computer vision. The global AI market is experiencing rapid growth, with projections indicating a rise from $196. 63 billion in 2023 to $1,811. 75 billion by 2030, reflecting a compound annual growth rate (CAGR) of 36. 6%. AI's applications span various industries, including healthcare, finance, manufacturing, and retail, where it enhances decision-making processes, optimizes operations, and fosters innovation. Automation, on the other hand, leverages software code and control systems to execute routine tasks and manage complicated systems. In recent years, business process automation and industrial automation have revolutionized the way businesses operate, particularly in manufacturing processes and enterprise applications. InvestGlass the "NON-US" Swiss CRM powering your sales with AI Effortlessly Automate Email Follow-Ups for Prospective Leads One primary application of AI and automation in sales is the ability to seamlessly send email follow-ups to leads. Using AI systems that employ natural language processing, sales tools on platforms such as InvestGlass can craft personalized emails and schedule them to be sent at the most optimal times. Automation tools can also assist in segmenting leads, thus ensuring that follow-up emails are tailored appropriately for each lead. This type of personalization increases the likelihood of a positive response and decreases the response time, enabling more efficient lead management. Try it Try it Try it Creative AI: Effortless Personalized Video and Image Generation AI also has immense capabilities in generating personalized content such as videos and images. Leveraging machine learning algorithms and computer vision, AI can analyze raw input data and produce highly targeted and personalized visuals. For instance, with access to an individual's browsing data or past purchase history, AI applications can generate personalized product images or videos that are more likely to appeal to that person. By combining this with automation, these visuals can be seamlessly integrated into email marketing campaigns or social media posts, enhancing engagement and conversion rates. Try it Try it Streamline Teamwork: Simplifying Collaboration AI and automation can also simplify team collaboration.  Automation tools and AI-powered project management applications can automatically schedule meetings, assign tasks, and monitor project progress. These systems can predict potential bottlenecks, allowing teams to proactively manage their workload and improve efficiency. AI-powered bots can also foster communication among team members. For example, AI chatbots can answer routine queries, leaving more complex questions for human experts, thus freeing up their time for more critical tasks. https://youtu. be/oI2cK43pyGM How to Implement MIFID for Advisory? Copilot AI with InvestGlass for bankers and advisors The "Copilot AI" of our platform allows personalized investment advice through a detailed analysis of customer profiles and financial preferences. It also offers an AI Virtual Assistant for immediate customer support, an effective portfolio management tool that makes informed investment decisions and customer segmentation for personalized services. In addition, InvestGlass ensures regulatory compliance with its AI-based alerts and uses predictive analytics to proactively forecast market trends. How is this possible? Because InvestGlass produces MIFID and LSFIN hard coded, regulated AI rules, and pushes into the AI before it generates the text which you can then use back into your proposal, quarterly, portfolio review etc... Finally, InvestGlass is offering a superior hedge for bankers and brokers. ChatGPT integration with InvestGlass to help banks and advisors Optimize Sales Performance Insights: Enhanced Reporting and Analytics Sales reporting and analytics can significantly benefit from AI and automation. AI algorithms can sift through vast amounts of raw and unstructured data, derive meaningful insights, and predict trends. This capability is critically important in making data-driven decisions and formulating strategic plans. Automation can handle the repetitive tasks involved in data collection, data entry, and report generation. By automating these processes, businesses can ensure data accuracy, save time, and focus more on the analysis and interpretation of the data. Looking Ahead: The Future of AI and Automation in Sales The potential of AI and automation in sales and many other industries is vast. Future innovations could see the increased application of deep learning and neural networks, sub-fields of AI that attempt to mimic the way the human brain works. We are now looking to install into our server version of different LLM you will be able to select based on your industry. In the realm of automation, we could see more complex control systems capable of managing entire manufacturing plants with minimal human intervention. In the automotive industry, self-driving cars and autonomous vehicles are just one application of these advanced technologies. The use of AI and automation in streamlining sales processes is no longer a science fiction concept. Businesses that embrace these advanced technologies. The use of AI and automation in streamlining sales processes is no longer a science fiction concept. Businesses that embrace these technologies can improve efficiency, reduce costs, and increase sales, providing them with a significant competitive advantage in today's rapidly evolving market landscape. For more information on how AI and automation can transform your sales process, check out the resources available at InvestGlass such as their marketing tools and tips on how to manage portfolios. --- - Published: 2023-06-13 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-operation-management-does-play-a-role-in-the-company/ - Categories: Article - Tags: Operations Management Operations management is a critical function within organizations, overseeing the efficient production and delivery of goods and services to ensure quality and long-term success. In the United States, there are approximately 2. 5 million general and operations managers, with a median annual wage of $103,650 as of May 2023. Effective operations management not only enhances productivity but also leads to significant cost reductions. For instance, implementing data analytics in operations can reduce operating costs by 15-35%. Furthermore, companies that leverage data-driven decision-making are 5% more productive and 6% more profitable than their competitors. These statistics underscore the importance of robust operations management in achieving organizational efficiency and competitiveness. It focuses on streamlining and optimizing business processes, balancing resource allocation, reducing costs, and improving customer satisfaction. Effective operations management requires a combination of project planning, quality management, inventory management, and a myriad of other processes that are necessary to maintain smooth operations. Operations management processes are central to the performance of an organization. They include workforce management, production planning, quality control, and supply chain management. Today, operations management is seeing a business revolution, with modern operations management techniques employing specialized tools and technology resources for process improvement, continuous improvement, and operational excellence. Supply Chain Management Supply chain management, a crucial subset of operations management, involves the control of raw materials, inventory, and finished products from the point of origin to the point of consumption. It is designed to reduce operating costs, increase customer satisfaction, and optimize production to maximize profit. Supply chains are often complex, particularly in multinational corporations. Complex supply chains require the skills of a proficient operations management professional, such as a purchasing manager, to ensure that inventory control is maintained, production capacity is not exceeded, and the company's inventory is managed properly. It Along with inventory management, is an essential component of efficient operations. It allows businesses to maintain a competitive edge by ensuring that goods and services are delivered in the most cost-effective and efficient manner. Operations Managers Operations managers are department heads tasked with overseeing a company's operations, ensuring that the business runs as smoothly and efficiently as possible. Their roles often involve managing operations in various areas such as production, quality control, project management, and supply chain management. Operations managers play a vital role in achieving business goals, reducing costs, and increasing customer satisfaction. They possess the skills and knowledge to implement best practices and drive process improvement initiatives. These professionals use their leadership skills to manage the operations team effectively, maintain efficient business practices, and monitor business performance. A business degree in operations management or business administration can prepare students for a career in operations management. According to labor statistics, job prospects for operations managers are on the rise, particularly in industries that rely heavily on efficient supply chain management. Business Processes Business processes refer to the various tasks and activities that a company carries out to produce goods or deliver services. They are integral to the operations management, and their efficiency directly impacts a company's bottom line. These processes include everything from production schedules to financial planning and financial reports maintenance. Modern operations management employs techniques and tools to optimize business processes. The goal is to reduce costs, maximize profits, and achieve long-term success, all while maintaining a high level of customer satisfaction. This is achieved through quality assurance, resource allocation, process improvement, and the effective use of technology resources. In conclusion Operations management involves various aspects of a business, from supply chain management to project management, quality control, and more. Operations managers play a crucial role in maintaining business efficiency, managing complex supply chains, and ensuring customer satisfaction. By employing best practices and continuous improvement techniques, companies can achieve operational excellence, leading to long-term business success. The mentioned management techniques and practices can be found in the following resources: Sales Tools: InvestGlass Sales Tools Automation Tools: InvestGlass Automation Tools Marketing Tools: InvestGlass Marketing Tools Portfolio Management: InvestGlass Portfolio Management --- - Published: 2023-06-10 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-do-you-promote-a-crypto-platform/ - Categories: Article - Tags: Promote a Crypto Platform Promoting a crypto project requires a well-thought-out and data-driven crypto marketing strategy. With the ever-growing crypto space, the challenge is not only getting your project off the ground but also making sure that it stands out from the multitude of other crypto projects. Marketing in the crypto world involves reaching out to a targeted audience, fostering a robust crypto community, and maintaining an effective reputation management strategy. With the help of powerful tools like the InvestGlass CRM, these tasks can become significantly more manageable. Crypto Marketing Strategy Incorporating various elements into your crypto marketing strategy is crucial. These include social media marketing, influencer marketing, content marketing, email marketing, direct marketing, and referral programs. All these combined can lead to a successful crypto marketing campaign. https://youtu. be/S4QbU7-oWcA How To Design A Blockchain / Crypto Platform In 10 Minutes (Step-By-Step) Social Media Marketing An excellent place to start your crypto marketing efforts is on social media platforms. With their massive user base, they provide a perfect opportunity for reaching out to potential users. You can leverage these platforms for promotion campaigns, direct messaging, and even hosting crypto events. Influencer Marketing Crypto influencers are prominent figures within the crypto community, with vast followers of crypto enthusiasts. By leveraging top crypto influencers, you can gain significant visibility for your crypto brand. InvestGlass' Collaborative Portal provides a comprehensive space for direct interaction and engagement with these influencers. Email Marketing Implementing targeted marketing emails is one of the most effective marketing strategies. InvestGlass' Digital Onboarding tools help automate this process, sending out custom messages to interested users while keeping track of the responses. InvestGlass email marketing tool is equiped with GDPR and LDAP rules to make sure that direct messaging is always compliant with your company policy. InvestGlass is also leveraging CHATGPT to target audience with niches that you would not be able to target with a regular social media campaign or traditional press releases. Referral Programs Referral programs are an effective marketing strategy in the crypto space. They encourage users to invite others to use your platform in exchange for rewards. It's a win-win situation for both parties and an excellent way to gain new users. InvestGlass helps you build tailored referral program as well as track business introducers. Content Marketing One way to increase organic traffic to your crypto website is through content marketing. Posting articles about blockchain technology, the cryptocurrency market, or upcoming digital coins can attract interested parties. You can also host crypto blogs on InvestGlass' Marketing Tools. Leveraging Artificial Intelligence AI offers a broad range of applications in the crypto marketing industry. From identifying marketing trends to helping streamline crypto marketing campaigns, AI tools like those offered by InvestGlass provide immense value. The InvestGlass' Automation Tools leverage AI to improve efficiency, deliver targeted ads, and enhance customer experience. We help you build your Crypto Project with a Swiss based CRM Crypto businesses have a unique set of challenges, especially when it comes to reaching their target audience. Crypto marketing strategies involve a variety of tools and techniques to promote a crypto project effectively. Among these tools are referral programs, online marketing, affiliate marketing, and understanding the latest crypto marketing trends. Online press release websites and press releases are valuable resources for making public announcements, particularly about an upcoming digital coin. They can also serve as effective marketing channels. On the other hand, community marketing techniques involve tapping into specific communities called subreddits or online community forums. These communities often have enthusiastic crypto audiences who can turn into potential customers. InvestGlass the Swiss CRM and PMS Google Ads and email marketing services, like those offered in InvestGlass' Digital Onboarding tools, can assist in directing a targeted email marketing campaign. Crypto ads on various online platforms can help gain visibility for your crypto exchange or exchange platform. Similarly, affiliate marketing can be a valuable tool in a marketing campaign. An affiliate marketer promotes your project to their audience in exchange for a commission on each transaction made through their referral. However, it's important to note that managing negative publicity is just as crucial as these marketing tactics. A single mishap can harm the reputation of crypto brands. Therefore, investing in effective reputation management strategies is essential. Crypto business also involves advertising on social media channels. The approach to advertising strategy on these platforms can vary, depending on the platform itself. The key is to understand each platform's dynamics and adjust your marketing efforts accordingly. This approach ensures that you reach out to your audience in the most effective and engaging manner possible. Choosing the Right Crypto Marketing Agency Partnering with a reputable crypto marketing agency can elevate your crypto marketing strategy. They can guide your marketing efforts, handle reputation management, and provide access to crypto ad networks. However, it's essential to choose a crypto marketing agency that understands the crypto industry, digital currencies, and the nuances of the crypto market. Conclusion Promoting a crypto platform is no easy task. It requires a well-thought-out strategy, collaboration with a crypto marketing agency, and effective use of AI tools. With the right approach, it's possible to ensure a successful crypto launch and make a lasting impact in the competitive crypto world. By harnessing the power of tools like InvestGlass CRM, you can boost your crypto business's productivity and reach your desired audience effectively --- - Published: 2023-06-07 - Modified: 2025-10-28 - URL: https://www.investglass.com/fintech-junction-2023/ - Categories: Article - Tags: Fintech Junction 2023 Fintech Junction 2023 20-21 June | Israel Book meeting Tel Aviv, Israel Location Banks & Brokers Topics Pofessionals Level Event overview InvestGlass is delighted to be participating to the biggest Fintech Junction 2023, taking place in Tel Aviv from 20-21 June. This event brings together industry executives to discuss the latest fintech developments, strategies and best practices. Come by and meet our team. Greg Brenig Head of Sales, Fintech Specialist - Banks & Brokers. Contact us now (more... ) --- - Published: 2023-06-07 - Modified: 2024-08-08 - URL: https://www.investglass.com/5-tips-that-operations-managers-can-use-today/ - Categories: Article - Tags: Operations Managers Operations management is a crucial aspect of running a successful business. It involves overseeing and optimizing various processes to ensure efficient and effective business operations. With the advancement of technology, there are now numerous tools and software available to assist operations managers in streamlining their tasks. One such tool is InvestGlass, a comprehensive platform that offers a range of features designed to enhance operations management. In this article, we will explore how InvestGlass can be used to improve operations management and boost overall business performance. Understanding Operations Management Before delving into the specifics of using InvestGlass, let's briefly touch upon the concept of operations management. Operations management focuses on the design, execution, and improvement of business processes to deliver goods and services effectively. It involves overseeing various aspects such as supply chain management, quality control, production planning, inventory management, and workforce coordination. The ultimate goal of operations management is to maximize efficiency, reduce costs, and achieve customer satisfaction. Operations Managers: Key Players in Efficient Operations Management Operations managers play a critical role in overseeing and optimizing business operations. As key decision-makers, they are responsible for ensuring efficient processes, managing resources, and achieving operational excellence. An operations manager's expertise lies in areas such as business management, quality management, and workforce management. By utilizing their skills and employing best practices, operations managers can drive business efficiency, navigate complex supply chains, and gain a competitive advantage. Let's explore the vital role of operations managers and how they contribute to the success of a business. Operations managers are operations management professionals with a deep understanding of business administration and the intricacies of operation management. Their primary focus is to ensure effective operations management processes throughout the organization. This involves overseeing operational excellence, implementing best practices, and making strategic decisions that align with the overall business strategy. Operations managers are responsible for managing operations teams, coordinating various business practices, and ensuring that the business operates efficiently. One of the key responsibilities of operations managers is to maintain and improve business efficiency. They achieve this by implementing streamlined operation systems, optimizing production processes, and controlling operating costs. By closely monitoring financial reports and supply chains, operations managers can identify areas for improvement and take appropriate actions. They work closely with the operations department and other stakeholders to ensure that resources are allocated effectively, production schedules are met, and maintenance costs are minimized. To excel in their role, operations managers must possess a diverse skill set. Strong leadership skills are essential for effectively managing teams and driving continuous improvement. They must also have the ability to analyze labor statistics, make data-driven decisions, and effectively communicate with department heads and stakeholders. Operations managers often play a crucial role in preparing students for careers in operations management, sharing their knowledge and providing guidance on the best practices in the field. By focusing on optimizing business processes, operations managers contribute to maximizing profits and achieving business success. They play a crucial role in managing inventory control, ensuring quality assurance, and leveraging technology resources to improve operations. Furthermore, they collaborate with purchasing managers to negotiate favorable terms with suppliers and maintain optimal production capacity. In multinational corporations, operations managers navigate the complexities of global supply chains, ensuring smooth operations and maximizing profits across different markets. An essential aspect of operations management is the ability to enhance customer satisfaction. Operations managers are responsible for meeting customer expectations by delivering products and services efficiently. They work towards reducing lead times, ensuring smooth operations, and continuously improving business practices to exceed customer expectations. By prioritizing quality management and implementing effective production planning, operations managers contribute to increasing customer satisfaction and building long-term relationships with clients. In conclusion, operations managers are vital in driving efficient operations management within a business. Their expertise in managing resources, implementing best practices, and optimizing processes contributes to operational excellence and competitive advantage. By leveraging their skills, operations managers maximize business efficiency, streamline supply chains, and achieve continuous improvement. Through effective leadership and strategic decision-making, they play a crucial role in achieving business success and preparing the organization for future growth. With their valuable contributions, operations managers shape the business revolution and ensure the effective management of a company's inventory, maximizing profits, and leveraging human resources to their full potential. InvestGlass for Operations Managers Leveraging InvestGlass for Operations Management InvestGlass provides a range of tools and features that can significantly enhance operations management processes. Here are some key ways to utilize InvestGlass for optimizing your business operations: 1. Streamline Supply Chain Management Efficient supply chain management is crucial for ensuring the smooth flow of materials and resources throughout the production process. InvestGlass offers dedicated tools and features to streamline supply chain management. By utilizing these tools, operations managers can effectively track inventory levels, manage suppliers, monitor delivery schedules, and optimize logistics. This enables businesses to minimize disruptions and maintain a steady supply of raw materials, thereby ensuring uninterrupted production. 2. Enhance Business Processes InvestGlass provides a suite of automation tools that can significantly enhance business processes. These tools automate repetitive and time-consuming tasks, allowing operations managers to focus on more strategic activities. By automating processes such as data entry, report generation, and document management, businesses can save valuable time and resources. This increased efficiency leads to faster turnaround times, reduced errors, and improved overall productivity. 3. Optimize Portfolio Management For businesses that deal with investments and portfolios, InvestGlass offers specialized tools for managing portfolios efficiently. With features such as portfolio tracking, risk analysis, and performance monitoring, operations managers can make informed decisions regarding investment strategies. These tools enable businesses to optimize their investment portfolios, aligning them with business goals and financial planning. 4. Implement Effective Project Management InvestGlass provides comprehensive project management features that facilitate effective planning, execution, and monitoring of projects. Operations managers can create project timelines, assign tasks, track progress, and collaborate with team members seamlessly. By utilizing InvestGlass's project management capabilities, businesses can ensure efficient project delivery, effective resource allocation, and timely completion of tasks. 5. Monitor and Improve Performance InvestGlass offers advanced reporting and analytics tools that enable operations managers to monitor and assess business performance effectively. By analyzing key performance indicators (KPIs) and generating insightful reports, businesses can identify areas for improvement. Operations managers can track metrics such as production efficiency, customer satisfaction levels, and quality standards to identify potential bottlenecks and implement process improvement initiatives. Conclusion InvestGlass is a powerful platform that can greatly enhance operations management processes. By utilizing its wide range of tools and features, businesses can streamline supply chain management, optimize business processes, implement effective project management, and monitor performance efficiently. Investing in modern operations management tools like InvestGlass can give businesses a competitive edge, maximize profits, and achieve long-term success. With its user-friendly interface and comprehensive capabilities, InvestGlass is an excellent choice for operations management professionals seeking to improve their business operations and drive growth. --- - Published: 2023-06-02 - Modified: 2025-02-25 - URL: https://www.investglass.com/breaking-boundaries-with-composable-banking/ - Categories: Article - Tags: Composable Banking InvestGlass Swiss Knife for Composable Banking The banking industry is undergoing a significant transformation with the rise of composable banking, enabling financial institutions to become more agile, customer-centric, and innovative. This approach allows banks to move beyond the limitations of legacy infrastructure, creating modular, flexible systems that can be easily tailored to meet evolving customer needs. Notably, the global digital banking platform market is projected to grow from $7. 33 billion in 2024 to $14. 66 billion by 2029, reflecting a compound annual growth rate (CAGR) of 15. 9%. This new banking paradigm is enabling financial institutions to become more agile, customer-centric, and innovative. Breaking boundaries with composable banking, they're moving past the constraints of legacy infrastructure to create truly customer-centric ecosystems. The composable banking platform is an innovative financial service that represents the future of banking. Composable banking is the concept of leveraging modular components of banking services to create new business models. Enabled by emerging technologies like cloud computing and artificial intelligence, this concept enables banks to seamlessly add complementary functions to their existing core systems, thereby increasing operational efficiency and enhancing the customer experience. InvestGlass tools is used by private bank, retail banks and enable merchants banks to expand with a high quality "play services. InvestGlass solution is like a Swiss knife a "composable solutions banks". The Role of InvestGlass in Composable Banking Solutions As financial institutions operate within the constraints of their existing technology infrastructure, the need for tools that can integrate effectively with these systems becomes clear. Enter InvestGlass, an innovative platform that enables financial institutions to enhance their core banking services. InvestGlass is not dependent on US cloud services like Salesforce or Microsoft Dynamics. It can be hosted on banks' servers, and its automated programming interfaces (APIs) allow it to integrate with existing core banking systems. By deploying individual capabilities of InvestGlass, banks can enhance their existing services and even create entirely new capabilities. Tools for sales with ChatGPT InvestGlass Sales Tools offers a suite of pre-built business solutions that can help financial institutions dominate the banking game. From enabling process automation to delivering enhanced customer experiences, these tools can be seamlessly integrated into the existing core systems of banks. This enhances operational efficiency and enables banks to remain competitive. InvestGlass Automation Tools connects to your existing technology infrastructure For banks looking to increase operational efficiency, InvestGlass Automation Tools offer a solution. These tools enable process automation, enhancing the efficiency of human resources and overall back-office systems. They also allow financial institutions to build and deploy their own solutions, thereby enabling faster development and the creation of custom applications. InvestGlass is connectable to 5+ core banking systems which enables powerful automations. InvestGlass Marketing Tools The InvestGlass Marketing Tools is a suite of tools that enable banks to effectively manage their marketing efforts. With these tools, financial institutions can enhance their customer experience and woo customers with targeted marketing strategies. InvestGlass Portfolio Management InvestGlass Portfolio Management is a composable banking solution that provides wealth management solutions for financial institutions. By leveraging this tool, banks can create a truly customer-centric ecosystem and offer enhanced services to their clients. InvestGlass Portfolio Management with Suitability Tests The Future of Composable Banking The future of banking is composable. As financial institutions strive to keep up with the ever-evolving demands of their customers, the need for flexible, adaptable banking services is becoming increasingly clear. With InvestGlass' composable banking solutions, financial institutions can not only meet their current needs but also effectively plan for the future. By enabling financial institutions to leverage modular components of their core banking services, InvestGlass is playing a crucial role in driving the future of banking. Whether it's enabling banks to effectively integrate with their existing technology infrastructure or helping them develop new services, InvestGlass is helping financial institutions adapt to the new banking paradigm. Build Core Banking Services with the Unique Swiss Sales and Compliance Tool As we progress further into the realm of innovative financial services, we can see that financial institutions are being enabled by cutting-edge platforms such as InvestGlass. Breaking boundaries in composable banking, InvestGlass has developed a unique Swiss Sales and Compliance Tool that is specifically designed to cater to the needs of core banking services. The InvestGlass composable banking platform is a cloud-native technology that redefines what a core banking system can be. Instead of being bound by the limitations of a legacy core system, InvestGlass's solution providers have leveraged cloud-native technologies to develop a platform that can be customized to meet the current and future needs of any financial institution. This innovative platform offers a suite of embedded finance services that enhance the customer experience, improve workflow management, and ultimately dictate the urgency of a financial institution's digital transformation strategy. With this platform, banks and credit unions can dominate big banks, leveraging its capabilities to woo customers with an array of new payment methods and other advanced services that consumers expect. Connect your ATM to InvestGlass risk monitoring tools At its heart, the InvestGlass composable banking platform is a developer ecosystem. Here, developers can create custom applications that cater specifically to the unique needs of their institution. The platform enables faster development and deployment of individual capabilities, turning one bank's threat into an opportunity to learn lessons that can benefit the entire banking sector. In the realm of composable banking activity, InvestGlass is setting new standards. By working with external partners and technology companies, it has developed a platform that serves as a play service for banks, enabling them to experiment with new business models and services. The commercial implications of InvestGlass's platform are significant. As nimble players learn to deploy composable solutions that banks can customize to their needs, the banking industry is transforming. Consumers expect superior experiences, and institutions are under pressure to deliver. With the help of InvestGlass's composable technology, they can do just that, crafting a customer experience that is not only efficient and reliable but also innovative and personalized. The Swiss Sales and Compliance Tool by InvestGlass is a testament to the power of composable banking platforms. It stands as an invaluable resource for financial institutions seeking to enhance their core services, meet the expectations of modern consumers, and ultimately dominate in the competitive banking landscape. Conclusion InvestGlass is leading the way in composable banking, helping financial institutions break away from traditional market boundaries and embrace innovative business models. With its suite of tools and solutions, InvestGlass is enabling financial institutions to enhance their core banking services, increase operational efficiency, and deliver a superior customer experience. As the banking industry continues to evolve, financial institutions need to remain agile and adaptable. With InvestGlass, they can do just that. Breaking boundaries with composable banking, InvestGlass is setting the pace for the future of banking. --- - Published: 2023-05-31 - Modified: 2025-03-14 - URL: https://www.investglass.com/the-marketing-approval-process-in-investglass-a-swiss-solution/ - Categories: Article - Tags: Marketing Approval Process In digital marketing, an effective marketing approval process ensures that all content aligns with brand guidelines and meets regulatory standards. This process typically involves multiple stakeholders, including marketing managers, creative teams, and legal advisors, to prevent compliance issues and protect brand integrity. Notably, companies with streamlined approval workflows experience up to a 56% faster content production cycle, improving overall marketing efficiency (Planable). Understanding the Marketing Approval Process The marketing approval process falls into several key approval stages. It begins with the content creation process, where marketing teams and graphic designers produce marketing content. This content then goes through a review process, where internal and external reviewers scrutinize it for alignment with brand guidelines and marketing compliance. The Role of InvestGlass in Streamlining the Approval Process InvestGlass, a Swiss solution, offers an efficient marketing approval process that accelerates project delivery timelines. This project management software integrates with email and marketing systems, providing a centralized location for all marketing projects. It offers an approval workflow that keeps all the stakeholders on the same page, reducing time chasing feedback and ensuring a smooth review and final approval process. The Benefits of an Efficient Marketing Approval Process An efficient marketing approval process is crucial for marketing teams to meet their project delivery timelines. It ensures that marketing assets, such as content for marketing campaigns, are approved promptly and accurately. This process also minimizes the risk of errors, ensuring that only current or approved versions of marketing content are published. Marketing collaboration The Entire Marketing Approval Process in InvestGlass InvestGlass's project management system provides a comprehensive view of the entire marketing approval process. It allows marketing leaders to track the progress of marketing projects from creation to final sign off. The system also provides an audit trail of all approval processes, ensuring transparency and accountability among internal and external teams. How InvestGlass Facilitates Collaboration Among Stakeholders InvestGlass's approval system facilitates collaboration among internal and external stakeholders. It allows marketing teams, creative teams, and external stakeholders to work together seamlessly, ensuring that marketing assets meet brand guidelines and regulatory standards. The system also allows for easy change requests, ensuring that all stakeholders involved can contribute to the marketing approval process. InvestGlass Automation Automation Made Easy with InvestGlass InvestGlass simplifies the marketing approval workflow by automating the entire business process. This efficient approval process allows marketing teams and creative teams to focus more on creating marketing content and less on administrative tasks. The platform's content management systems streamline the review stage of the content approval process. It automatically routes marketing assets to the relevant stakeholders for approval, ensuring a smooth and efficient process. This automation not only accelerates project delivery timelines but also ensures that all marketing approvals are accurately tracked and recorded. Digital marketers will find the platform's online proofing software particularly useful. This feature allows for real-time collaboration and feedback, making the process of approving marketing assets quicker and more efficient. It also integrates with video hosting sites, allowing for seamless approval of multimedia content. InvestGlass's online proofing platform also keeps track of different file versions, ensuring that only the approved versions of marketing assets are used in marketing campaigns. This feature is particularly useful in the marketing production process, where multiple versions of a marketing asset may exist at different stages of the marketing project. In conclusion, InvestGlass's automation capabilities make the whole approval process more efficient and less time-consuming. By automating the marketing workflow, InvestGlass allows marketing teams to focus more on their core tasks - creating compelling marketing content and executing successful marketing campaigns. With or Without AI ? Conclusion: InvestGlass - A Game Changer in Marketing Approval Processes In conclusion, InvestGlass is revolutionizing the marketing approval process by providing a platform that streamlines the review and approval of marketing assets. It ensures that marketing teams, creative teams, and external stakeholders are all on the same page, accelerating project delivery timelines and ensuring that all marketing content meets brand guidelines and regulatory standards. By adopting InvestGlass, businesses can ensure a strong marketing approval process that aligns with their marketing goals and objectives. --- - Published: 2023-05-31 - Modified: 2025-03-14 - URL: https://www.investglass.com/the-travel-request-forms-and-process-in-investglass-a-comprehensive-guide/ - Categories: Article - Tags: Travel Request Forms Understanding the Travel Request Form in InvestGlass In today's fast-paced business environment, managing travel efficiently is essential. InvestGlass, the Swiss CRM tailored for financial professionals, offers a comprehensive travel request form designed to simplify business travel planning. This critical form captures essential details like travel dates, itinerary, estimated expenses, and contact information, significantly reducing administrative workload. Studies show that digitizing travel request processes can save businesses up to 20% in travel-related costs, highlighting the value of such streamlined solutions (GBTA). The travel request form is designed to collect all the information related to the trip, such as the purpose of travel, the destination (including foreign countries), and the traveler's passport details. It also includes a section for airline ticket details, accommodation, and meals, ensuring that every aspect of the trip is covered. The InvestGlass Travel Request Form Template: A Tool for Efficiency InvestGlass offers a travel request form template that is free to use and can be customized to suit the specific needs of your business. This template is a powerful tool that simplifies the process of creating travel request forms. It includes fields for all the necessary details, such as the traveler's department and position, the dates of travel, and the estimated travel expenses. The template also includes sections for visa and passport details, applicable fees for services such as agency fees, and instructions on how to fill out the form. This ensures that the form is complete and accurate, and it helps to prevent any issues that might occur during the travel process. The authorization is recorded into an audited trail. Cross border and travelers requirements can be customize and submit to superiors before the travel. What details should be included in the travel request? When crafting a comprehensive travel permission letter, it's essential to include several key components to ensure clarity and approval. Here’s a guide to what should be included: 1. Subject Line and Greeting Start with a clear subject line that indicates the purpose of the letter, such as "Request for Travel Approval. " Follow it with a courteous greeting, addressing the relevant authority, ideally by name. 2. Introduction Begin with a brief introduction where you state the reason for the communication. Mention your intent to request permission for a business trip crucial to your organization's goals. 3. Purpose of Travel Clearly outline the purpose of the trip. Whether attending a conference, meeting with clients, or scouting for partnership opportunities, specify how this aligns with your company's strategic objectives. Detail the expected outcomes or benefits. 4. Travel Details Provide specific details about the trip: Destination: Include the city and country. Travel Dates: Specify the departure and return dates. Transportation Mode: Indicate whether you'll be flying, driving, or using another form of transport. Accommodation: Mention where you plan to stay. InvestGlass Travel Request tool 5. Benefits to the Organization Discuss what the organization stands to gain from this trip. This might include: Building or strengthening partnerships. Gaining industry insights or knowledge. Contributing to ongoing projects or the development of new initiatives. 6. Safety and Security Protocols Reassure the decision-maker by explaining your commitment to safety. Mention adherence to corporate travel policies, health and safety guidelines, and readiness to adapt to changing local regulations. Stress communication plans to keep the organization updated. 7. Budget and Expenses Include a brief overview of the estimated expenses. This should cover transportation, hotels, meals, and any additional costs. Demonstrate that these expenses align with the company’s budget policies and are a worthwhile investment. 8. Request for Approval Politely request approval, inviting further discussion or addressing any inquiries they may have. 9. Closing and Signature Conclude the letter with a note of gratitude, emphasizing your anticipation of a positive response. Sign off with your name, position, and contact information. By structuring your travel permission letter with these elements, you provide a thorough rationale for your trip, making it easier for decision-makers to grant approval. Submitting Your Travel Request: The InvestGlass Process Once the travel request form is filled out, the employee submits it for approval. The approval process involves reviewing the travel details, including the estimated expenses for airline tickets, lodging, and meals. The form also includes a section for the traveler's contact number, which is crucial for communication during the trip. Fee and invoice can be linked to the travel request permission. The CRM will be "blocked" during the travel period and only offical persons can unlock it. The travel request form also includes a section for the business travel purpose. This is where the employee explains why the trip is necessary for the business. This information helps the approving authority to determine whether the travel request should be approved. Navigating Travel Expenses with InvestGlass InvestGlass’s travel request form template includes a detailed section for travel expenses. This includes costs for airline tickets, accommodation, meals, and any applicable fees. The form also includes a section for the estimated expenses, which helps the business to budget for the trip. To effectively plan and track business travel, consider using an integrated system that offers both transparency and efficiency. Begin with an attendance calendar that captures all absences, including vacations, travel days, sick days, or remote work. This enhances planning by providing a clear overview of team availability. Once the travel request is approved, the employee is responsible for keeping track of their expenses during the trip. This includes keeping receipts for meals, lodging, and any other costs that may occur. These expenses are then submitted to the company for reimbursement. For accurate financial tracking, utilize reporting tools that compile detailed information for payroll purposes. This ensures that your finance team can easily verify who traveled, when, and for how long, streamlining the reimbursement process. Additionally, implement a dashboard feature to monitor time-off balances. This allows employees to instantly check the number of vacation days, business travel, and other leaves of absence they've booked, making the system user-friendly and efficient. The Role of InvestGlass in Streamlining Business Travel InvestGlass's travel request form and process are designed to make business travel as smooth and efficient as possible. By providing a comprehensive form that captures all the details of the trip, and a process that ensures these details are reviewed and approved, InvestGlass helps businesses to manage their travel requests effectively. Whether you're planning a business trip to the Middle East, Singapore, the US or any other destination, InvestGlass's travel request form and process can be a helpful tool. With its easy-to-use template and comprehensive process, InvestGlass makes business travel a breeze. Essential Safety and Security Measures for Business Travel When embarking on business travel, a comprehensive approach to safety and security is crucial. Here are key measures to consider: 1. Stay Informed of Travel Advisories Regularly check reliable sources like government websites or reputable travel advisories for updates on your destination. Be aware of any specific travel warnings or restrictions that may impact your itinerary. 2. Adhere to Health Protocols Follow guidelines issued by health organizations such as the CDC, WHO, especially concerning vaccinations and disease prevention. Be prepared with necessary health documentation, including vaccination certificates or negative test results if required. 3. Stay Connected Maintain open lines of communication with your organization. This involves regular updates on your whereabouts and any changes to your travel plans. Ensure you have reliable means of communication, such as a fully charged phone with an international plan or a portable Wi-Fi device. 4. Understand Local Conditions and cross border issues Familiarize yourself with the cultural norms and local laws of your destination to avoid misunderstandings or legal issues. Update yourself on local emergency contacts and the location of the nearest embassy or consulate as a precaution. 5. Implement Personal Security Practices Use secure transportation options and avoid sharing your travel plans publicly to minimize risks. Keep valuables, including important documents, safely stored. Consider using hotel safes or secure bags. 6. Emergency Preparedness Have a contingency plan in place for emergencies, including health crises or unexpected changes in local conditions. Ensure you have travel insurance that covers medical emergencies and understands how to make claims as needed. By integrating these strategies into your travel routine, you can promote a safe and productive travel experience while minimizing potential risks. Get your travel request approved InvestGlass’s approval process for travel requests, combined with its tracking history feature, provides a robust solution for organizations seeking streamlined, transparent, and efficient travel management. The approval process begins with employees submitting travel requests through the platform, detailing necessary information such as purpose, destination, dates, and estimated costs. This user-friendly interface simplifies the initial step, ensuring that all critical details are captured for review. Once submitted, the request enters a pre-configured workflow tailored to the organization’s approval hierarchy, which can involve multiple layers of reviewers depending on the nature and cost of the travel. Each reviewer is notified via automated alerts, enabling quick and informed decision-making. The workflow ensures that only approved requests proceed, reducing the risk of unauthorized expenses and miscommunication. The tracking history feature is a pivotal aspect of the InvestGlass approval process, offering full visibility and accountability at every stage. This functionality provides a chronological log of all actions taken on a travel request, from submission to final approval. Each entry in the log is time-stamped and tagged with the relevant user’s identity, ensuring that the approval chain is transparent and traceable. This is particularly useful for compliance and auditing purposes, as stakeholders can quickly review the decision-making process and verify that policies were adhered to. Additionally, the tracking history acts as a reference point for resolving disputes or clarifying ambiguities, ensuring that both employees and managers have a clear understanding of the request's journey. InvestGlass Travel Request Process Moreover, the tracking history integrates seamlessly with InvestGlass’s reporting tools, allowing organizations to analyze trends in travel requests and approvals. Managers can identify patterns, such as frequent delays in the approval process or recurring discrepancies in cost estimates, and take corrective action to enhance efficiency. By centralizing travel request data and providing actionable insights, InvestGlass empowers organizations to make data-driven decisions, optimize resource allocation, and align travel expenditures with business goals. The combined functionality of an efficient approval process and comprehensive tracking history makes InvestGlass an indispensable tool for modern businesses. It not only simplifies travel management but also ensures that processes are transparent, compliant, and aligned with organizational objectives. This feature-rich system enhances user experience, promotes accountability, and helps organizations maintain control over their travel-related activities, ultimately contributing to operational excellence. Control contact visibility during the travel During travel, InvestGlass ensures enhanced privacy and security by limiting contact visibility to only those who are relevant and authorized for your specific journey. This feature streamlines access to information by dynamically adjusting the visibility of your contact list based on the destinations and pre-approved interactions. As you travel, the platform intelligently filters contacts, allowing you to see and interact solely with individuals or entities associated with your approved travel itinerary. This targeted visibility eliminates unnecessary distractions, reduces the risk of unintentional data exposure, and ensures compliance with organizational privacy policies. Control record visibility during the travel The feature is particularly beneficial for professionals handling sensitive client or organizational data, as it safeguards against unauthorized access. For instance, if your travel involves meeting specific clients or partners in a designated region, only those contacts will appear in your accessible list, while others remain hidden. This approach not only simplifies communication but also ensures that your focus remains on pertinent engagements during the trip. InvestGlass’s limited visibility functionality integrates seamlessly with its travel management and approval workflows, enhancing efficiency and compliance. It offers peace of mind to travelers and organizations alike by prioritizing data security, maintaining confidentiality, and fostering a streamlined communication environment tailored to the needs of each journey. Conclusion The website also provides a link to a new application for those who are new to InvestGlass. This feature offers additional resources to streamline your business travel planning, making it an invaluable tool for both newcomers and seasoned users. Visit the InvestGlass website to access the travel request form template and start planning your next business trip. Once on the site, simply navigate to the relevant section and download the travel request form template to your device with just a click. This straightforward process ensures you have all the necessary documentation ready for your travel arrangements. --- - Published: 2023-05-31 - Modified: 2025-03-20 - URL: https://www.investglass.com/digital-onboarding-for-agricultural-bank-a-new-era-of-financial-inclusion/ - Categories: Article - Tags: Digital Onboarding for Agricultural Bank In the rapidly evolving financial landscape, digital onboarding has become a pivotal innovation, especially for agricultural banks serving rural and remote communities.  This process enables customers to open accounts and access banking services remotely, eliminating the need for physical branch visits.  Implementing digital onboarding not only enhances customer experience but also streamlines operations.   However, challenges remain; for instance, a study revealed that only 14% of organizations could complete the digital account opening process in under five minutes, while 20%took over ten minutes. Addressing these challenges is crucial for agricultural banks aiming to improve efficiency and better serve their clientele. The Digital Onboarding Process: A Customer-Centric Approach The digital onboarding process is a customer-centric approach that aims to streamline the customer acquisition process. It replaces tedious paperwork with a user-friendly digital platform, allowing new customers to open a bank account online with ease. This process makes sense in today's digital age, where customers expect seamless and personalized service from their financial service providers. Digital customer onboarding involves several steps, including electronic KYC (Know Your Customer) procedures, system-guided data validation to minimize data errors, and the use of digital signatures. The process also includes stringent security measures, such as biometric pattern recognition, to ensure the safety of customer information. Digital onboarding InvestGlass The Role of Financial Institutions in Digital Transformation Financial institutions, including agricultural banks, play a crucial role in the digital transformation of the banking industry. By adopting digital onboarding processes, these institutions can provide customers with a seamless and efficient banking experience, thereby increasing customer satisfaction and loyalty. Digital financial services, such as mobile banking, are becoming increasingly popular, especially among underserved customers in rural and remote areas. By enabling these customers to access banking services through their mobile devices, financial institutions can promote financial inclusion and reduce onboarding costs. The Impact of Digital Customer Onboarding on the Banking Sector The impact of digital customer onboarding on the banking sector is profound. Many traditional banks are now embracing this digital transformation, recognizing that it is the only sustainable way to compete with digital banks and other financial institutions. Digital onboarding not only enhances the customer experience but also improves the internal handling effort of banks. By leveraging financial technology, such as robotic process automation, banks can streamline their operations and make more informed decision-making. Automation to build effective teams Regulatory Compliance and Security in Digital Onboarding Regulatory compliance is a key aspect of the digital onboarding process. Banks must comply with KYC regulations and anti-money laundering (AML) guidelines to prevent suspicious activity. Digital IDs and electronic KYC procedures can help banks meet these regulatory requirements while also providing a more efficient onboarding process for customers. Security is another critical concern in digital onboarding. Banks must implement stringent security measures to protect customer data and maintain trust. This includes the use of digital signatures and biometric authentication methods, which provide a higher level of security than traditional methods. Is it time for your bank to digitalise ? InvestGlass, with its cutting-edge technology, has emerged as the most adapted solution for agricultural banks. One of the key features of InvestGlass is its ability to manage digital identity. This is crucial in the digital onboarding process where verifying the identity of a customer is paramount. InvestGlass's digital identity management system is designed to ensure that the identity of a customer is accurately established and securely stored. This not only enhances the security of the banking process but also builds trust between the banks and their customers. The system is designed to be robust and secure, ensuring that the digital identities of customers are protected from any potential threats or breaches. This level of security is essential in today's digital age, where identity theft and fraud are significant concerns. By using InvestGlass, agricultural banks can ensure a secure and efficient digital onboarding process, thereby enhancing customer trust and satisfaction. https://youtu. be/mMe-wmo7A3w What are the 5 key benefits of A. I and digital bank in 2023? Why InvestGlass Banking Solutions are the Ideal Blueprint for Modern Banking The trajectory of digital onboarding, especially for agricultural banks, is clearly on the rise. As digital services become more prevalent and the need for user-focused banking solutions intensifies, digital onboarding is poised to be an industry norm. By integrating InvestGlass banking solutions, agricultural banks stand to benefit immensely. They can offer services that are not only more streamlined and cost-efficient but also meet the highest standards of operational proficiency and regulatory compliance. Such an approach not only amplifies the customer journey but also aligns with the greater objective of expanding financial access, especially for those in underserved rural and distant locales. --- - Published: 2023-05-31 - Modified: 2025-04-10 - URL: https://www.investglass.com/the-ultimate-guide-to-small-talk-courtesy-of-investglasssmall-talkthe-ultimate-guide-to-small-talk-courtesy-of-investglass/ - Categories: Article - Tags: Small Talk Having the ability to engage in comfortable, flowing conversations is a vital skill in sales and customer relationships, not just socially. This guide, brought to you by InvestGlass, breaks down the art of small talk, giving you the tools you need to engage with your customers successfully. Why Is Small Talk Important? Think of small talk as the appetizer before a full-course meal – it preps the participants for the main conversation. Small talk sets the tone, builds rapport, and lays the groundwork for the deeper, more substantive discussion to follow. It's often during these preliminary exchanges that relationships begin to form. The Elements of Effective Small Talk Open-Ended Questions: Use open-ended questions that invite more than a simple yes/no answer. This approach encourages the other person to share more about themselves. Active Listening: Attentively listening to the responses encourages your conversation partner to continue sharing. You can demonstrate this by maintaining eye contact and giving them your undivided attention. Relevance: Keep your conversation topics relevant. This doesn't mean you can't discuss non-work related things, but rather, ensure that the topic is pertinent to the moment. How to Improve Your Small Talk Skills Practice makes perfect, and the same applies to small talk. Here are a few strategies that can help you hone this critical skill: Start Small: You don't need to plunge into deep conversation right away. Instead, begin with light, casual topics that can break the ice. Use InvestGlass Resources: Take advantage of InvestGlass's vast library of communication and sales resources to sharpen your conversation skills. Feedback is Vital: Request feedback from colleagues and mentors. Their perspective can give you invaluable insights into areas of improvement. Small Talk Tips for Salespeople Effective small talk can be a powerful tool for salespeople. Here's how you can leverage it: Client Research: Prior to a meeting, research the client to identify potential areas for small talk. Prepare Topics in Advance: It's okay to prepare a few topics beforehand. This can prevent awkward silences and keep the conversation flowing. Follow Up: After a meeting, follow up with an email referencing a topic from your small talk. This not only shows your attentiveness but also strengthens the relationship. Body language, active listening, go to comfort food, and feel uncomfortable Navigating the world of small talk can often feel uncomfortable, especially for those who hate small talk. However, it's essential to make a mental shift and recognize the immense value of making small talk, even when it doesn't feel natural. It's not just about your job title or the weather; it's about finding common ground and fostering meaningful connections. Understanding body language can be a powerful tool in your small talk arsenal. Recognize cues in your conversation partner - if they seem disinterested, it might be time to switch topics. On the flip side, their body language might show they're eager to discuss other topics that you haven't yet touched on. This awareness allows you to make the other person feel comfortable, which is crucial for successful small talk. To help you with conversation starters, keep a mental list of good small talk topics. Things to talk about could range from their favorite TV show, the last movie they watched, their first job, or even their favorite restaurant. Such small talk questions will give you a deeper level of understanding about the person you're speaking with. For example, you could ask about their favorite comfort food and whether they enjoy cooking. It's important not to avoid talking about more personal matters if the opportunity arises. This can build rapport and deepen your connections. If you listen attentively, you'll find that most people enjoy talking about their interests, life experiences, and the world around them. For instance, if someone tells you about their new job, follow up with thoughtful questions about their tasks and challenges. Showing genuine interest by paying attention to their responses can turn a standard exchange into a great conversation. Furthermore, remember to throw in some fun elements. InvestGlass understands that mastering small talk is a valuable tool for sales success. It can help build stronger relationships, pave the way for meaningful conversations, and ultimately, drive business growth. By using these tips, you can improve your small talk skills and become more confident in any conversation. --- - Published: 2023-05-25 - Modified: 2025-11-15 - URL: https://www.investglass.com/how-to-create-a-cryptocurrency-wallet-a-comprehensive-guide/ - Categories: Article - Tags: How to Create a Cryptocurrency Wallet In the world of digital assets, knowing how to create a cryptocurrency wallet is a fundamental skill. Whether you’re a seasoned crypto trader or a newbie just dipping your toes into the crypto exchange, having your own crypto wallet is crucial. This blog post will guide you through the process of creating crypto wallets, exploring various crypto wallet options, and understanding the importance of security measures like multi-factor authentication. A bitcoin wallet is a popular example of a cryptocurrency wallet, offering secure storage and management for your Bitcoin holdings. Just like a bank account number identifies your account in traditional finance, your public key serves a similar purpose in the crypto world, and some wallets even allow you to link to a bank account for funding or verification. Introduction to Cryptocurrency Cryptocurrency is the revolutionary digital currency solution that harnesses cutting-edge cryptography to secure your transactions and control new unit creation. Unlike outdated traditional currencies, cryptocurrencies operate with complete independence from central banks and government control – giving you true financial freedom. This game-changing decentralized approach is powered by blockchain technology, which maintains an unbreachable public ledger of every transaction. As digital powerhouses like Bitcoin and Ethereum explode in popularity, you and businesses worldwide are demanding secure and efficient solutions to manage these valuable holdings. This is where crypto wallets become your essential advantage. Crypto wallets – whether software or hardware solutions – are the must-have tools for anyone serious about storing, sending, and receiving digital assets with maximum safety and convenience. By delivering a rock-solid interface for cryptocurrency management, these wallets have established themselves as the cornerstone foundation of today's thriving digital economy. Benefits of Using Digital Currencies Digital currencies deliver game-changing advantages that make them the go-to choice for savvy individuals and forward-thinking businesses alike. The primary game-changer? Enhanced security—cryptocurrencies leverage cutting-edge cryptographic protocols to bulletproof transactions and shield user data from fraud threats. But that's just the beginning: decentralization is the real power move here, freeing users from single-authority control and delivering unprecedented freedom and flexibility in fund management that traditional systems simply can't match. Anonymity becomes your competitive edge, enabling crypto transactions without exposing personal information—delivering the privacy-first experience that legacy financial frameworks fail to provide. And here's where it gets exciting: digital currencies unlock lightning-fast, borderless transactions that revolutionize global value transfer like never before. With these transformative advantages at your fingertips, it's no wonder more people are embracing crypto wallets as their trusted solution to manage digital assets with maximum efficiency and bulletproof security. InvestGlass The Complete Portfolio Management System Understanding Crypto Wallets A cryptocurrency wallet, often referred to as a crypto wallet, is a software program that stores your digital assets. More broadly, cryptocurrency wallets are digital applications or devices that allow you to store, send, and receive cryptocurrencies like Bitcoin, Ethereum, and many others. Crypto wallets can be categorized into two main types: hot wallets and cold wallets. The distinction between hot and cold wallets lies in their connectivity and security—hot and cold wallets refer to software-based wallets connected to the internet and offline physical devices, respectively. Hot wallets are connected to the internet and are often easier to set up and use for daily transactions. They include desktop wallets, web wallets, and mobile wallets. A mobile wallet is a convenient, user-friendly application on smartphones or tablets, making it ideal for everyday transactions and quick access to your assets. A mobile crypto wallet, specifically, is a type of cryptocurrency wallet installed on smartphones, offering accessibility, encryption, and backup options for enhanced security. On the other hand, cold wallets are offline storage options. They include hardware wallets and paper wallets. Cryptocurrency wallets use public and private keys to secure your assets and facilitate transactions. The private key is a crucial element for accessing and managing your cryptocurrencies, similar to a PIN code, and must be securely stored to prevent loss or theft. Main Features of Digital Wallets Digital wallets, commonly known as crypto wallets, are the all-in-one solution that empowers you to take complete control of your digital assets with unmatched ease and security. At their core, these powerful tools safeguard your private keys—the essential gateway to accessing and controlling your cryptocurrency holdings—giving you peace of mind in today's digital economy. Crypto wallets transform everyday transactions into seamless experiences, enabling you to send and receive cryptocurrencies without the hassle of traditional financial barriers. The smartest wallet applications deliver real-time insights that keep you ahead of the game, offering comprehensive transaction history tracking, live account balance monitoring, and instant push notifications that ensure you never miss critical account activity. For users who demand maximum security and want to sleep soundly at night, hardware wallets store your private keys completely offline, creating an impenetrable fortress against hackers and cyber threats that traditional online systems simply cannot match. Whether you choose the convenience of a software wallet or the Swiss-bank-level security of a hardware wallet, these cutting-edge solutions don't just store your assets—they deliver the perfect balance of accessibility and protection that serious cryptocurrency users deserve. Creating Your Crypto Wallet Software Wallets Many software wallets are available for free online. These include wallet apps for mobile devices and desktop wallets for computers. Mobile crypto wallets are especially important for secure and efficient management of digital assets on smartphones, offering convenience and robust security features. To create a crypto wallet using a software wallet app, follow these steps: Choose a reputable wallet app. Look for a crypto wallet application that supports the crypto assets you’re interested in, has robust security features, and is user-friendly. Download and install the wallet app on your mobile device or computer. Make sure to install trusted crypto wallet software on your device to ensure the safety of your digital assets. Open the app and follow the instructions within the wallet application to create a new wallet. This usually involves setting up a password or pin code and backing up your wallet address. Once your wallet is created, you can start receiving and sending cryptocurrency transactions. Hardware Wallets Hardware wallets are considered one of the safest ways to store crypto assets. They are physical devices that store your private keys offline. To create a cryptocurrency wallet using a hardware wallet, you'll need to purchase a hardware device from a reputable company. Once you have the device, you can set it up by following the manufacturer's instructions. Paper Wallets Paper wallets are a form of cold wallet where the private keys are printed on a piece of paper. They are considered secure because they are completely offline and immune to hacking. However, they can be difficult to set up and are not recommended for beginners. Custodial vs Non-Custodial Wallets When creating crypto wallets, you’ll also need to decide between a custodial wallet and a non-custodial wallet. A custodial wallet, also known as a custodial crypto wallet or hosted wallets, is a managed, third-party solution often provided by exchanges. Hosted wallets are integrated with centralized exchanges and are managed by third-party providers, making them beginner-friendly and easy to use. Such wallets offer features like password recovery and simplified onboarding. With such wallets, users can easily transfer crypto assets to and from the platform, making deposit and trading straightforward. However, it also means that you don’t have full control over your crypto assets. There are numerous wallets available in the market, each serving different user needs and preferences. On the other hand, a non-custodial wallet, also known as a self-hosted or self-custody wallet, is one where you hold your own private keys. This gives you full control over your crypto assets, but it also means that you’re responsible for keeping your private keys safe. Choosing the Right Wallet Selecting the right crypto wallet is the game-changing decision that will safeguard your digital assets and transform your trading experience. With powerful crypto wallet solutions at your fingertips, you can tailor your choice to deliver exactly what your investment strategy demands. Software wallets, including cutting-edge mobile apps and robust desktop applications, offer unmatched convenience and are perfect for active traders who need instant access. Hardware wallets, meanwhile, deliver maximum security by keeping your private keys completely offline on dedicated physical devices—your fortress against digital threats. When evaluating different crypto wallet solutions, you'll want to focus on game-changing factors like advanced security features, seamless user experience, and comprehensive compatibility with diverse cryptocurrency portfolios. The ultimate consideration is determining the level of control you demand over your private keys—because control equals power in the crypto world. Custodial wallets handle private key management on your behalf, offering effortless convenience but potentially limiting your autonomy. Non-custodial wallets, in contrast, deliver complete ownership and full responsibility for your private keys, providing ultimate freedom and total control over your digital destiny. By strategically weighing these crucial factors, you'll choose a wallet solution that perfectly aligns with your crypto management style and accelerates your success in the digital asset landscape. Security Measures Regardless of the type of wallet you choose, security should be a top priority. Always protect your private keys and never share them with anyone. Use strong passwords and consider enabling multi-factor authentication if your wallet supports it. Regularly update your wallet software to ensure you have the latest security patches. Best Practices for Managing Digital Currencies Mastering digital currency management is all about taking a proactive, solution-focused approach that delivers unbeatable security and peace of mind. Start with the foundation of strong, unique passwords for your wallet apps and unlock that extra layer of protection with multi-factor authentication—this is your first line of defense that helps you stay ahead of threats. Keep your wallet software and hardware firmware continuously updated to shield yourself from vulnerabilities and maintain that competitive edge in security. Stay vigilant and outsmart phishing attempts and cyber threats by leveraging reputable antivirus software and exercising smart caution with unfamiliar links or downloads—this approach helps you navigate the digital landscape with confidence. For those serious about long-term asset protection, cold wallets such as hardware wallets or paper wallets are your all-in-one solution for keeping private keys offline and completely out of reach from online attackers. By embracing these proven best practices, you don't just protect your digital assets—you gain the confidence to thrive in the cryptocurrency world with complete security and exceptional peace of mind. Crypto Wallet Development If you’re tech-savvy and want a more customized solution, you can consider crypto wallet development. This involves using crypto APIs and a tech stack to build a crypto wallet from scratch. Developing crypto wallet apps requires careful planning of essential features, robust security measures, and a user-friendly interface to ensure a functional and secure application. You can create a cryptocurrency wallet app, a desktop wallet, or even a browser extension. This requires a good understanding of blockchain technology and coding skills. Crypto wallet software plays a crucial role in this process, as it involves integrating APIs, utilizing open-source tools, and prioritizing security features for effective wallet development. When choosing a platform, building a native Android app using Java or Kotlin can provide enhanced performance, security, and a better user experience for Android devices. Finally, it’s important to analyze other wallets in the market to identify key features, security measures, and opportunities for differentiation. Conclusion InvestGlass CRM is a versatile tool that is perfectly suited for crypto companies. It caters to the unique needs of managing and trading digital assets. Whether you're dealing with software wallets, hardware wallets, mobile or desktop wallets, InvestGlass CRM can handle them all, offering unique features and robust security measures. The platform supports both custodial and non-custodial wallets, allowing you to choose based on your preference for convenience or control. It emphasizes the importance of security, enabling you to safeguard your private keys, use multi-factor authentication, and keep your software up-to-date. For those who are technically inclined, InvestGlass CRM even offers opportunities for personalized solutions, such as crypto wallet app development. Whether your company is storing crypto offline in a cold wallet or trading daily with a hot wallet, understanding the ins and outs of your CRM system is crucial. With InvestGlass CRM, you're now equipped with a tool that not only helps you manage your digital assets but also secures them. Here's to successful crypto trading with InvestGlass CRM! FAQs about crypto wallets 1. What is a crypto wallet? A crypto wallet (or cryptocurrency wallet) stores your public and private keys so you can manage digital assets securely. With InvestGlass, financial institutions can centralize client onboarding and compliance around crypto operations, making it easier to track wallet activity, KYC, and portfolio exposure through an integrated dashboard. 2. What are the main types of crypto wallets? There are many types of crypto wallets, including hot wallets, cold wallets, mobile wallets, hardware wallets, paper wallets, and hosted wallets. InvestGlass helps firms categorize and supervise these options by providing automated workflows, risk scoring, and client segmentation based on the wallet type used. 3. How does a crypto wallet app work? A crypto wallet app or cryptocurrency wallet app manages keys on your mobile device and enables secure cryptocurrency transactions. InvestGlass integrates with crypto wallet data via APIs, allowing advisors to see client wallet movements, trigger alerts, and deliver push notifications through a compliant, fully white-label CRM. 4. What is the difference between hot wallets and cold wallets? A hot wallet stays online for convenience, while cold wallets such as hardware wallets and paper wallets stay offline for higher security. InvestGlass helps financial intermediaries document these wallet types in client profiles, automate approvals, and implement the right compliance checks depending on the storage method. 5. What is a hardware wallet? A hardware wallet stores private keys offline on a secure device. With InvestGlass, institutions can easily record clients’ hardware wallet details, track associated crypto assets, and maintain audit trails that support MiCA, FINMA, or SEC reporting requirements. 6. What is a paper wallet? A paper wallet is a printed version of your public and private keys and counts as a form of offline storage. InvestGlass helps firms document and verify client self-custody choices like paper wallets while streamlining risk classification and ongoing monitoring through automated compliance workflows. 7. What are non-custodial wallets? Non-custodial wallets allow users to control their own private keys without relying on a third party. InvestGlass supports institutions by connecting non-custodial wallet data to client files, enabling better AML tracking, transaction monitoring, and suitability assessments. 8. How do I create a cryptocurrency wallet? You can create a cryptocurrency wallet by downloading a crypto app, backing up your keys, and enabling security features such as multi-factor authentication. InvestGlass complements this process by offering onboarding forms, automated KYC, and client risk assessments for any wallet created or added to a profile. 9. What is involved in crypto wallet app development? Crypto wallet app development or cryptocurrency wallet development includes key management, blockchain integrations, secure storage, and user-friendly interfaces. InvestGlass provides developers and fintech teams with a complete API-driven CRM and portfolio management layer, helping them build a crypto wallet or... --- - Published: 2023-05-25 - Modified: 2025-02-24 - URL: https://www.investglass.com/web3-vs-web-2-a-new-era-of-internet/ - Categories: Article - Tags: Web3 vs Web 2 The internet has been a shape-shifter, constantly evolving from the static Web 1. 0 to the socially-driven Web 2. 0, and now venturing into the decentralized realms of Web3. What sets them apart? Let's dive into the core features, benefits, and distinct contrasts between Web 2. 0 and Web3. Web 2. 0: The Social Revolution Web 2. 0 was a game-changer, transforming the internet from a static library into an interactive playground. Social connectivity, dynamic content, and user interaction became the buzzwords of this era. Real-world Example: Think Facebook or Twitter. They epitomize Web 2. 0, offering platforms where users generate content, share resources, and interact socially. Key Features of Web 2. 0 FeatureDescriptionUser-generated ContentUsers can create and share content. Social MediaPlatforms for interaction and networking. E-commerceOnline shopping made easy. However, Web 2. 0 wasn't all sunshine and rainbows. Data ownership issues cropped up. Internet behemoths hoarded user data, sometimes manipulating or selling it without consent. Centralization also led to content censorship and legal quandaries. Web3: A Decentralized Utopia? Web3, the future of the internet, is built on emerging tech like blockchain, AI, and machine learning. It's the antithesis of Web 2. 0—decentralized and user-focused. Key Features of Web3 FeatureDescriptionDecentralized NetworksData stored across multiple locations. dAppsPeer-to-peer interaction without a middleman. Smart ContractsAutomated transactions ensuring trust. Data OwnershipUsers control who sees and uses their data. Real-world Example: Ever used a decentralized finance (DeFi) platform? That's Web3 in action, allowing financial transactions without the need for traditional banks. Web3 aims to provide a secure, private online experience. Decentralization eliminates single points of failure, while blockchain tech ensures transparent, secure transactions. It also revolutionizes the monetization model, allowing users to earn directly from their content and interactions. Web2 vs Web3: The Face-off The core differences between Web2 and Web3 boil down to three elements: data, user agency, and control. The Comparison Table AspectWeb 2. 0Web3Data StorageCentralizedDecentralizedUser ControlLimitedHighMonetizationPlatform-controlledUser-controlledSecurityModerateEnhanced Challenges and the Road Ahead Switching gears from Web2 to Web3 won't be a cakewalk. The tech behind Web3 is nascent, and there are hurdles like scalability and regulatory constraints. Future Implications User-controlled data Enhanced privacy Direct monetization In Conclusion Web 2. 0 was revolutionary but had its pitfalls. Web3 promises a more democratic, secure, and user-centric internet. Despite the teething problems, its potential for reshaping the internet landscape is enormous. As we surf on the edge of this technological wave, the transition to Web3 is not just inevitable but essential for a freer, more equitable web. InvestGlass is at the forefront of digital transformation, providing a powerful and intuitive CRM platform designed to streamline financial services and investment management. With its Web3-ready infrastructure, InvestGlass empowers businesses to take full control of their data, ensuring security, compliance, and efficiency. By leveraging AI-driven automation, integrated banking tools, and customizable workflows, InvestGlass simplifies complex operations, making it an essential tool for wealth managers, private bankers, and financial advisors navigating the evolving digital landscape. As Web3 continues to shape the future of finance, InvestGlass remains committed to offering cutting-edge solutions that align with the industry's shifting needs. --- - Published: 2023-05-25 - Modified: 2025-10-28 - URL: https://www.investglass.com/the-three-elements-of-trade-finance-and-the-power-of-investglass-crm/ - Categories: Article - Tags: Trade Finance Trade finance represents an important subset of business operations that facilitates the exchange of goods and services on both a domestic and global scale. It's a complex mechanism comprising three primary elements, namely: Trade Credits Trade Factoring Financial Instruments Each of these components provides unique features that contribute to the successful execution of international transactions. As the backbone of global commerce, effective trade finance management is imperative. That's where InvestGlass CRM comes into play. 1. Trade Credits Trade credit is a pivotal component of the trade finance ecosystem, allowing businesses to acquire goods or services immediately and defer payment to a later date, typically within 30, 60, or 90 days. This arrangement enhances liquidity by enabling companies to manage cash flow more effectively, ensuring continuous operations without the need for immediate capital outlay. By leveraging trade credit, businesses can optimize working capital, support growth, and foster stronger supplier relationships. The CRM capabilities of InvestGlass streamline the management of these trade credits. Its sales tools provide an efficient, intuitive platform for managing customer accounts, ensuring that credit extensions and payments are properly tracked. 2. Trade Factoring and trade financing Trade factoring, or simply factoring, involves a business selling its invoices to a third party (the 'factor') at a discount, to free up cash more quickly. It serves as a short-term financing strategy that helps businesses maintain a steady cash flow. The automation tools provided by InvestGlass are crucial for trade factoring. These tools automate repetitive tasks, reduce human error, and increase the efficiency of invoice management. Plus, the automated reminders ensure timely collection and minimization of late payments. 3. Financial Instruments and cash flow problems Financial instruments like letters of credit, bank guarantees, and insurance policies play a vital role in trade finance. They act as security, offering protection to both buyers and sellers against potential defaults. InvestGlass CRM's suite of marketing tools enables businesses to easily communicate these complex financial instruments to clients, improving their understanding and ensuring transparency in transactions. Additionally, it helps firms to target and nurture prospects who may benefit from these instruments. InvestGlass CRM: Building a Successful Trade Finance Business InvestGlass CRM serves as a comprehensive solution for businesses involved in trade finance. By combining powerful sales, automation, and marketing tools, it allows companies to manage their trade finance operations more effectively, thereby fostering growth and improving profitability. With seamless integration capabilities, InvestGlass CRM proves itself as a versatile platform that can adapt to any business model. A well-managed trade finance operation is the bedrock of global commerce. By understanding its components and harnessing the power of InvestGlass CRM, businesses can ensure they are well-positioned to succeed in this vital sector. Trade Finance International Trade and the Role of Trade Finance In the realm of international trade, the significance of trade finance is unassailable. It is a 9/66 mechanism pivotal to the smooth operation of global trade. At its heart, trade finance works to bridge the gap between exporters and importers, mitigating the risks involved in trade transactions and facilitating the flow of goods and services across borders. There are various types of trade finance, including letters of credit, bank guarantees, and factoring. A letter of credit, for instance, is a financial instrument issued by the importer's bank, promising to make an advance payment to the exporter's bank, thus ensuring the export transactions occur seamlessly. This instrument, among others, safeguards the parties involved in a trade finance transaction against payment risk and credit risk, two inherent risks in international commerce. One innovative area of trade finance is supply chain finance, a type of trade financing that improves cash flow by allowing businesses to lengthen their payment terms to suppliers while providing the option for their suppliers to get paid early. This approach mitigates the cash flow problems that can otherwise hamper the supply chain process. Financial institutions and specialized trade finance providers offer a range of trade finance products designed to support businesses from new business ventures to established enterprises. These include export credit agencies, financing companies, and even alternative financiers such as venture capital firms. Furthermore, the World Trade Organization plays a significant role in regulating and promoting international trade. It helps to ensure that trade finance mechanisms, such as the issuing bank's confirmed letter or transferable letter of credit, function as intended, thereby fostering a healthy, competitive international trading environment. As an exporter, if you're facing an immediate payment from the importer, you can turn to invoice discounting, a type of short-term borrowing often used to improve a company's working capital and cash flow position. Non payment risk is a significant concern in international trade, and trade finance solutions like this help to mitigate that risk. When it comes to import and export transactions, everything from raw materials to finished products can be involved. For a seamless transaction, important documents such as purchase order, shipping documents are required. A reliable trade finance provider ensures these documents are verified and validated, which further reduces the risk for both trading parties. In conclusion, trade finance makes it possible for businesses to expand into new markets, bridge payment gaps, and sustain their operations, even in the face of uncertainties like political risk and country risk. In essence, it is the lubricant that keeps the wheels of international trade turning. Conclusion: Automating Trade Finance with InvestGlass In the dynamic world of international trade, InvestGlass is at the forefront, revolutionizing and automating trade finance. Its comprehensive suite of sales, automation, and marketing tools optimizes trade finance operations, enhancing the efficiency and precision of every transaction. With InvestGlass, businesses can automate tasks like invoice management and payment reminders, thereby addressing potential cash flow problems. Its robust CRM platform provides a seamless and intuitive interface for managing complex financial instruments such as letters of credit and bank guarantees, reducing the inherent risks of international trade. Furthermore, InvestGlass's marketing tools enable firms to communicate effectively with their clients and nurture prospects, fostering growth in the trade finance sector. In a nutshell, InvestGlass is reshaping trade finance by providing a digital solution that not only automates but also intelligently streamlines trade finance operations, making it a potent ally in the ever-evolving world of international commerce. --- - Published: 2023-05-16 - Modified: 2025-03-28 - URL: https://www.investglass.com/operation-choke-point-2-0-and-how-investglass-crm-offers-a-solution-for-crypto-brokers/ - Categories: Article - Tags: Operation Choke Point 2.0 A deep dive into the impact of Operation Choke Point 2. 0 on the crypto industry and how InvestGlass CRM is providing a way out for brokers Introduction The cryptocurrency industry has been subject to increasing scrutiny from regulators and federal agencies, particularly with the introduction of Operation Choke Point 2. 0, a program led by the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve System, and other agencies. This initiative has caused major disruptions within the banking system, impacting crypto asset-related activities and forcing many crypto firms to seek alternative banking solutions. In this article, we will discuss the implications of Operation Choke Point 2. 0 for the crypto industry, the role of banks like Silicon Valley Bank and Signature Bank, and how InvestGlass CRM is providing a solution for crypto brokers. Operation Choke Point 2. 0: Background and Implications The original Operation Choke Point, launched during the Obama administration, aimed to mitigate the risks associated with payday lenders, undesirable industries, and other high-risk financial institutions. The initiative focused on promoting sound banking practices and ensuring financial stability by encouraging banks to cut ties with these businesses. The first Operation Choke Point, however, was criticized for lacking due process and unfairly targeting legal businesses. Under the Biden administration, Operation Choke Point has been revived as Choke Point 2. 0, targeting the cryptocurrency industry specifically. Citing concerns over money laundering, financial crimes, and the potential destabilizing effects of digital assets on traditional equity markets, federal regulators have pressured banks to scrutinize their relationships with cryptocurrency customers and businesses. The Impact on Crypto Firms and Banks As a result of Choke Point 2. 0, many banks have been reluctant to provide banking services to crypto firms. In some cases, banks have closed the accounts of crypto companies, limiting their access to the banking sector. This has forced many crypto firms to seek alternative banking solutions, such as Silvergate Bank and Custodia Bank, which are more open to providing banking rails to the cryptocurrency industry. Some high-profile examples of banks closing accounts for cryptocurrency customers include Alameda Research and Celsius Network, both of which had their accounts closed by the Silicon Valley Bank. Similarly, Signature Bank has faced pressure from the FDIC and the Federal Reserve to cut ties with crypto firms. InvestGlass CRM: A Solution for Crypto Brokers Amid the challenges posed by Operation Choke Point 2. 0, InvestGlass CRM offers a solution for crypto brokers seeking to maintain access to banking services and ensure the safety and security of their clients' assets. InvestGlass CRM provides a comprehensive customer relationship management platform that enables brokers to navigate the complex regulatory landscape and adhere to anti-money laundering (AML) requirements. InvestGlass CRM also allows crypto brokers to streamline their operations, manage client relationships, and access critical banking services through partnerships with financial institutions open to working with the cryptocurrency industry. This enables brokers to continue offering their services to institutional investors, even in the face of increasing regulatory pressure. InvestGlass: A Swiss Neutral Solution Established in Switzerland, InvestGlass operates under the hallmark of Swiss neutrality. Unlike companies under jurisdictions falling within the CLOUD Act, InvestGlass is exempt, ensuring a heightened level of data privacy for its users. It's important to note that this Act, enacted by the U. S. government, mandates that U. S. -based tech companies must provide requested data stored on servers regardless of whether the data is stored in the U. S. or on foreign soil. InvestGlass's neutral positioning, therefore, offers an extra layer of data security to its users. Moreover, InvestGlass boasts integration with esteemed partners like Fireblocks and Sumsub, enhancing its utility and value for the crypto broker. Fireblocks is a renowned enterprise-grade platform delivering a secure infrastructure for moving, storing, and issuing digital assets. This partnership allows InvestGlass users to transact and store digital assets securely. On the other hand, Sumsub is an identity verification platform that provides an all-in-one technical and legal toolkit to cover KYC/KYB/AML needs... removing bad actors and dodgy companies. This allows InvestGlass to ensure its users comply with the stringent anti-money laundering regulations and identity verification processes. Thus, InvestGlass, by being a Swiss neutral company, and through its partnerships with Fireblocks and Sumsub, provides a comprehensive, secure, and compliant platform for crypto brokers amidst the complexities of Operation Choke Point 2. 0. InvestGlass offers a portfolio management tools fully compatible for cryptocurrency companies. Conclusion Operation Choke Point 2. 0 has had a significant impact on the cryptocurrency industry, limiting access to banking services and forcing crypto firms to find alternative solutions. InvestGlass CRM offers a valuable solution for crypto brokers, enabling them to navigate the regulatory landscape, maintain access to banking services, and ensure the safety and security of their clients' assets. As the crypto industry continues to evolve and adapt to the changing regulatory environment, solutions like InvestGlass CRM will play a crucial role in supporting its growth and resilience. --- - Published: 2023-05-14 - Modified: 2025-10-28 - URL: https://www.investglass.com/digital-saudi-2030-envisioning-a-technologically-advanced-future/ - Categories: Article - Tags: Digital Saudi 2030 The Kingdom of Saudi Arabia is leading digital transformation efforts in the Middle East through its ambitious "Digital Saudi 2030" initiative. By 2022, Saudi Arabia had digitized over 6,000 government services, achieving 97% digitalization and ranking third globally in GovTech maturity (World Bank). Additionally, the Saudi digital media market is expected to reach $6. 7 billion by 2030, growing at an annual rate of 11. 7% (Grand View Research). This initiative is an integral part of the Saudi Vision 2030, a broader national transformation program that aims to diversify the economy and reduce Saudi Arabia's dependence on oil. The digital economy is a key focus of this program, with the intention of creating a digital landscape that fosters innovation and business applications while also enhancing human knowledge. The Saudi vision is to build a new kind of digital economy The Digital Saudi 2030 initiative is a three-pronged approach that focuses on the government, the private sector, and non-profit sectors. The government's role is pivotal in this transformation, with the newly formed Digital Government Authority spearheading the effort. The Authority is tasked with developing the necessary infrastructure for digital services and working with various government entities to achieve digitalization. With a goal to develop a comprehensive platform for digital services, the Authority is also ensuring the inclusion of edge computing and cyber security in its strategic plan to safeguard the interests of the Kingdom and its citizens. The private sector is already embracing digital transformation In the private sector, Saudi Arabia is actively encouraging companies to embrace the digital economy. By developing partnerships with local and international companies, Saudi Arabia aims to foster a culture of innovation and technology adoption. This involves investments in new technologies, business applications, and digital skills training. The first phase of this process is already underway, with Saudi Arabia hosting several keynote presentations and panel sessions to gain ideas and forge partnerships. Modern Saudi Arabia Digital government authority with new skills set Meanwhile, the non-profit sector is not left behind in this digital revolution. Emphasis is placed on enhancing the digital skills of young people and human resources in general. This is executed through programs that enhance human knowledge in information technology, leadership skills, and other relevant digital skills. With these initiatives, the vision is to create a population ready and able to drive the digital economy forward. Looking at the road ahead, Digital Saudi 2030 appears poised to revolutionize the Kingdom's digital landscape. The initiative is not just about infrastructure and services but also about innovation, partnerships, and developing human capital. It's a bold vision, a testament to Saudi Arabia's commitment to creating a vibrant digital society and economy. In the end, Digital Saudi 2030 is about more than just technology; it's about preparing the Kingdom for a prosperous and sustainable future in a rapidly evolving digital world. Why InvestGlass for Saudi Arabia? InvestGlass, a Swiss-neutral company renowned for its integrated, automated, and customizable features, can play an integral role in Saudi Arabia's ambitious digital transformation journey - the Digital Saudi 2030 initiative. The platform offers a comprehensive suite of services, encompassing client relationship management, portfolio management, robotic process automation, and automated invoicing, to name a few. The solution can create business uses cases for the government, and investment companies (banks, asset managers, brokers, insurance). The cloud solution can be hosted in a local cloud solution and opened to existing technology stacks thanks to an open API. By bringing these services to the Kingdom, InvestGlass can help power the digital economy, a critical component of the Saudi Vision 2030. --- - Published: 2023-04-29 - Modified: 2025-10-06 - URL: https://www.investglass.com/the-future-of-corporate-banking-adapting-to-the-evolving-landscape/ - Categories: Article - Tags: Future of Corporate Banking Corporate banking is a specialized segment of the financial services industry that caters to the financial needs of large corporations and businesses. With the ever-evolving global financial landscape, the future of corporate banking is set to undergo significant transformations. This article delves into the key trends shaping the future of corporate banking, the role of corporate bankers, and how financial institutions are gearing up to adapt to these changes. Emerging Trends in Corporate Banking As the world of corporate banking advances, a few key trends have emerged: Digital Transformation: Corporate banks are increasingly leveraging technology to streamline their banking services, automate processes, and offer personalized solutions to their corporate clients. This includes cash management, trade finance, and other basic financial services. Focus on Small Businesses: In addition to catering to large corporations, corporate banks are also extending their services to small businesses. As smaller businesses continue to grow, they require a similar level of support as their larger counterparts, creating a demand for corporate banking services tailored to their needs. Collaboration with Fintech Companies: Traditional financial institutions, including corporate banks, are partnering with fintech companies to enhance their service offerings and stay competitive in the market. Evolving Role of Corporate Bankers: The role of corporate bankers is evolving as they adopt new skills, such as financial modeling, to meet the changing demands of their clients. This also includes diversifying their expertise to cater to the specific needs of small businesses and multinational corporations alike. Sustainable Finance: With a growing focus on environmental, social, and governance (ESG) factors, corporate banks are increasingly offering sustainable finance solutions to help their clients achieve their ESG goals. The Corporate Banking Team of the Future As the corporate banking landscape evolves, so do the teams that drive the industry forward. Corporate banking teams will need to adopt new skills and expertise, particularly in areas such as digital innovation, data analytics, and ESG compliance. Additionally, they will need to focus on strengthening relationships with other financial institutions, fintech firms, and potential clients. A competitive corporate banking salary and attractive compensation packages are crucial factors in attracting and retaining top talent in this ever-changing industry. In order to stay ahead, corporate banks, as well as commercial and investment banks, will need to invest in employee development and provide ample opportunities for career growth. This includes offering a variety of corporate banking exit opportunities, which can range from transitioning into roles at investment banks or other financial institutions to exploring new ventures within the realm of fintech. Corporate bankers will need to excel in negotiating and closing deals, as their ability to secure successful corporate bankers' deals will be a key determinant of their career trajectory. As the lines between corporate banks, commercial banks, and investment banks continue to blur, collaboration and cross-functional expertise become increasingly important. Professionals in the corporate banking sector must be agile and adaptable, able to navigate the complex landscape of the financial industry while delivering exceptional value to their clients. In conclusion, the future of corporate banking lies in the hands of highly skilled and adaptable teams that are not only well-versed in traditional banking functions but also equipped with the knowledge and expertise to navigate emerging trends and challenges. By prioritizing employee development, fostering collaboration, and embracing innovation, corporate banks can ensure a successful and sustainable future in an increasingly competitive landscape. Salary and Compensation in Corporate Banking As the role of corporate bankers expands and evolves, so does their compensation. Corporate banking salaries are expected to see a steady increase as the demand for skilled professionals grows. Corporate banking base salaries and bonuses will likely continue to be competitive, with senior bankers such as managing directors, vice presidents, and investment bankers commanding high compensation packages. The advent of AI-driven technologies like ChatGPT has the potential to significantly impact the remuneration system in the corporate banking sector. AI-powered tools can help streamline and automate many of the core processes in banking, such as risk assessment, credit analysis, and customer service. As a result, the value and skill set of banking professionals may shift towards more strategic and analytical roles, which could lead to changes in compensation structures. Moreover, AI-driven solutions can enable banks to develop more accurate and personalized performance assessment metrics, which may impact remuneration decisions. By leveraging AI to analyze employee performance and contribution, banks can create a more transparent and fair system for determining compensation. This could lead to a more meritocratic remuneration system, where employees are rewarded based on the tangible value they bring to the organization, rather than just their hierarchical position or tenure. InvestGlass Smart Agent In summary, the integration of AI technologies like ChatGPT into the corporate banking sector could significantly influence the way professionals are compensated. As AI streamlines various banking processes and helps to create more accurate performance assessments, the remuneration system may evolve to become more merit-based and reflective of the changing skill sets required for success in the industry. How financial institutions vary from one continent to another Financial institutions engaged in corporate banking across Asia, Europe, and the United States have key differences in their operations and market focus. In Asia, the corporate banking landscape is dominated by large commercial banks that provide a wide range of services, from retail banking to investment banking, with an emphasis on capital markets, debt capital markets, and asset management. These banks typically cater to the needs of small businesses and large companies alike. Corporate banking salaries and compensation packages in Asia tend to be competitive, and there is a growing focus on corporate banking products that cater to the region's unique economic landscape. In Europe, corporate banking is marked by a strong presence of global banking institutions, including investment banks and commercial banks that offer corporate finance, private equity, and treasury services. Corporate bankers in Europe are expected to possess an in-depth understanding of the region's diverse regulatory environment, as well as expertise in areas like liquidity management, hedging strategies, and financial models. The job description of a corporate banker in Europe often involves working with corporate development teams and managing relationships with other banks. InvestGlass Pipeline for Corporate Banking In the United States, corporate banking is characterized by a mix of large commercial banks and specialized financial institutions that focus on specific aspects of corporate finance, such as lending money, managing customer deposits, and providing corporate loans. Corporate banking roles in the US often involve collaborating with credit analysts, loan officers, and other financial professionals to ensure effective cash flow management and balance sheet optimization for their clients. Interest rates, commitment fees, and other credit products are key factors in the American corporate banking landscape. The corporate banking division of a US bank may also work closely with retail banks to offer other services tailored to the needs of larger companies. What are commercial banking services versus investment banks? Commercial banking, a crucial segment of the financial services industry, caters to the financial needs of individuals and small businesses. As opposed to investment banks and corporate banks, which focus on larger corporations and complex financial transactions, commercial banks provide essential services such as deposit accounts, loans, and credit services. Commercial bankers work closely with loan officers and credit analysts to lend money to small businesses and assess their creditworthiness. Salaries in commercial banking, including base salary and compensation packages, vary based on the role, with managing directors and vice presidents typically earning higher than entry-level positions. The debate of corporate banking vs. commercial banking primarily revolves around the size of clients and the complexity of services offered. While commercial banking focuses on everyday financial needs, corporate banking handles more intricate financial transactions and relationships with larger businesses. Challenges and Opportunities in Corporate Banking Corporate banking faces several challenges, including adapting to the digital transformation, managing regulatory changes, and meeting the evolving demands of clients. However, these challenges also present opportunities for corporate banks to expand their service offerings, partner with fintech companies, and develop innovative solutions to meet the needs of their clients. Conclusion for modern corporate bankers The future of corporate banking is dynamic, with rapid advancements in technology, shifting client expectations, and increasing focus on sustainability. As corporate banks and their teams adapt to these changes, they will continue to play a vital role in meeting the financial needs of businesses, both large and small. By embracing innovation and fostering collaboration with other financial institutions and fintech companies, corporate banks can ensure a thriving and sustainable future for the industry. One such fintech company, InvestGlass, offers innovative solutions to automate corporate banking processes, streamlining client interactions, and enhancing overall efficiency. By integrating InvestGlass's powerful automation tools, corporate banks can effectively manage their client portfolios, monitor transactions, and analyze customer data to deliver more personalized and efficient services. Furthermore, InvestGlass's robust platform can assist corporate banks in their digital transformation journey, enabling them to stay competitive and meet the evolving needs of their clients in the ever-changing financial landscape. Corporate Banking and InvestGlass – Frequently Asked Questions 1. What is corporate banking? Corporate banking is a specialised area of financial services that provides banking solutions to large corporations and, increasingly, small and mid-sized businesses. Services include cash management, lending, trade finance, and advisory support. InvestGlass helps banks streamline these services with automation and digital tools. 2. What are the emerging trends in corporate banking? Key trends include digital transformation, fintech partnerships, a growing focus on small businesses, sustainable finance (ESG), and the adoption of AI-driven tools. InvestGlass supports these trends with digital onboarding, portfolio management, and compliance automation. 3. How is the role of corporate bankers changing? Corporate bankers are moving beyond traditional lending to include digital innovation, data analytics, ESG expertise, and relationship management across multiple industries. InvestGlass equips bankers with client portals, CRM pipelines, and smart automation to manage these evolving responsibilities. 4. Why is sustainable finance becoming important? Corporate clients are under pressure to meet ESG goals. Corporate banks are responding with sustainable lending, green bonds, and impact financing. With InvestGlass, banks can integrate ESG reporting and client tracking into their workflows. 5. How do compensation and salaries in corporate banking evolve? As corporate banking roles demand more advanced skills, compensation packages are becoming more competitive. AI-driven solutions, such as InvestGlass Smart Agent, also influence performance assessments, shifting rewards towards merit-based metrics. 6. How does corporate banking differ across regions? Asia: Large banks dominate, offering a wide range of corporate and retail services. Europe: Strong focus on regulatory complexity, treasury, and liquidity management. United States: Mix of large commercial banks and specialised institutions focusing on lending and credit solutions. InvestGlass adapts to these regional differences with configurable modules tailored to local regulations and practices. 7. What’s the difference between corporate, commercial, and investment banking? Commercial banking: Serves individuals and small businesses (loans, deposits, credit). Corporate banking: Focuses on larger businesses and complex financial solutions. Investment banking: Specialises in capital markets, M&A, and high-level financial structuring. InvestGlass provides CRM and automation that can support all three, depending on the client base. 8. What challenges do corporate banks face today? Challenges include regulatory changes, digital transformation, rising client expectations, and the push towards sustainable finance. InvestGlass helps address these with compliance-ready digital workflows and automation. 9. How is AI reshaping corporate banking? AI tools like ChatGPT are streamlining risk assessments, credit analysis, and client engagement. Combined with InvestGlass, AI insights can be embedded directly into client management and portfolio workflows for faster, smarter decision-making. 10. How does InvestGlass support the future of corporate banking? InvestGlass provides automation, client portals, data-driven analytics, and digital onboarding tools that help corporate banks serve clients more efficiently. By integrating ESG monitoring, portfolio pipelines, and compliance features, InvestGlass supports banks in staying competitive and future-ready. --- - Published: 2023-04-27 - Modified: 2025-10-03 - URL: https://www.investglass.com/how-investglass-offers-esg-reporting/ - Categories: Article - Tags: ESG Reporting Integrating environmental, social, and governance (ESG) factors into business strategies is no longer a matter of choice; it is becoming a necessity. Studies indicate that nearly three-quarters of business leaders now view ESG criteria as essential to their day-to-day operations and long-term planning. Investors, regulators, and customers alike are increasingly demanding that organisations adopt sustainable and transparent practices. InvestGlass offers businesses a powerful solution to support this transition. By simplifying ESG reporting, ensuring alignment with recognised frameworks, and improving stakeholder communication, InvestGlass helps organisations demonstrate accountability while building long-term trust. Companies adopting InvestGlass can significantly improve their sustainability performance, meet growing regulatory requirements, and strengthen their reputation with both investors and clients. The Growing Importance of ESG Reporting ESG reporting involves the disclosure of a company’s environmental, social, and governance performance. Environmental factors include carbon emissions, climate risk management, and resource efficiency. Social elements cover employee welfare, diversity, and community engagement. Governance criteria typically involve transparency, ethics, board independence, and compliance with legal standards. Traditionally, ESG reporting was voluntary and largely driven by investor expectations. However, it is now becoming mandatory in many jurisdictions. Regulations such as the European Union’s Corporate Sustainability Reporting Directive (CSRD) and the EU taxonomy for sustainable activities require companies to disclose specific sustainability data. This shift reflects the increasing expectation that businesses must be accountable for their impact on society and the environment. Frameworks such as the Global Reporting Initiative (GRI), the Task Force on Climate-related Financial Disclosures (TCFD), and the Sustainability Accounting Standards Board (SASB) provide structured guidelines for ESG disclosures. These frameworks ensure consistency, comparability, and reliability in the way companies communicate their sustainability performance. ESG Frameworks Supported by InvestGlass InvestGlass supports a wide range of leading ESG frameworks and guidelines, enabling organisations to produce comprehensive and credible sustainability reports. Global Reporting Initiative (GRI): Provides a broad framework for disclosing environmental, social, and economic impacts. Task Force on Climate-related Financial Disclosures (TCFD): Focused on identifying and disclosing climate-related risks and opportunities. Sustainability Accounting Standards Board (SASB): Offers industry-specific standards for material ESG issues. United Nations Global Compact (UNGC): Encourages businesses to align strategies with globally accepted principles relating to human rights, labour, environment, and anti-corruption. By supporting these standards, InvestGlass ensures that companies can meet international requirements and demonstrate alignment with globally recognised sustainability practices. How InvestGlass Streamlines ESG Reporting The ESG reporting process can be complex, particularly when data is spread across multiple systems. InvestGlass simplifies this challenge by: Centralising ESG data from both internal and external sources, ensuring a consistent and reliable foundation for reporting. Mapping ESG metrics to relevant frameworks automatically, reducing the risk of errors and saving time. Allowing companies to customise reports for different stakeholders, covering both mandatory and voluntary disclosures. Tracking ESG performance across time periods to highlight improvements, identify risks, and create opportunities for innovation. With these tools, organisations can not only meet compliance requirements but also embed ESG principles into their long-term strategy. The Advantages of Using InvestGlass InvestGlass offers several strategic benefits for companies managing their ESG responsibilities: Ensures compliance with ESG regulations and frameworks, reducing legal and reputational risks. Streamlines the reporting process, freeing up resources for other strategic priorities. Enhances transparency and strengthens communication with investors, regulators, and customers. Provides valuable insights into ESG performance, supporting informed decision-making. Helps organisations gain a competitive advantage by demonstrating leadership in sustainability and responsible governance. Climate-Related Financial Disclosures One of the most significant aspects of modern ESG reporting is climate-related financial disclosure. With climate change now widely recognised as a financial risk, companies are under pressure to disclose their greenhouse gas emissions, climate-related risks, and strategies for mitigation. Frameworks such as TCFD and the EU CSRD require businesses to provide this information in annual reports and financial statements. By integrating climate disclosures, organisations can improve transparency, meet investor expectations, and demonstrate resilience against climate risks. InvestGlass makes this process easier by consolidating climate data, aligning disclosures with recognised standards, and providing accessible reporting formats that can be tailored to both regulators and investors. Conclusion As ESG factors become increasingly central to business operations, companies must adopt robust reporting practices that ensure both compliance and transparency. InvestGlass provides a comprehensive solution that streamlines ESG reporting, supports multiple frameworks, and enhances sustainability performance. By adopting InvestGlass, organisations can communicate their ESG initiatives clearly, gain the confidence of stakeholders, and strengthen their position in a marketplace that is steadily shifting towards sustainable business practices. Whether for compliance, investor trust, or long-term growth, ESG reporting is no longer optional. With InvestGlass, companies can stay ahead of regulations and demonstrate their commitment to a sustainable future. Frequently Asked Questions How can InvestGlass support portfolio managers? InvestGlass integrates ESG criteria into portfolio management tools, allowing investors to view environmental and social impacts alongside financial performance. What is ESG reporting? ESG reporting refers to the disclosure of a company’s environmental, social, and governance performance, covering areas such as climate impact, labour practices, and corporate governance. Why is ESG reporting important? It provides transparency for investors, regulators, and customers, helping them assess a company’s commitment to sustainability and ethical practices. Is ESG reporting mandatory? In many jurisdictions, such as under the EU Corporate Sustainability Reporting Directive, ESG reporting has become mandatory for certain companies. Which ESG frameworks does InvestGlass support? InvestGlass supports frameworks such as GRI, SASB, TCFD, and the UN Global Compact. How does InvestGlass simplify ESG reporting? It centralises ESG data, maps metrics to frameworks, generates customised reports, and tracks performance over time. Can InvestGlass adapt to new regulations? Yes, InvestGlass is designed to remain flexible, adapting quickly to new ESG frameworks and compliance requirements. Who benefits from ESG reporting? Stakeholders such as investors, regulators, employees, and customers all benefit from transparent ESG reporting. What are climate-related financial disclosures? These disclosures involve reporting on greenhouse gas emissions, climate risks, and mitigation strategies, often required in financial statements. Does ESG reporting create competitive advantages? Yes, companies that adopt strong ESG practices often gain investor trust, attract new customers, and build a stronger brand reputation. --- - Published: 2023-04-24 - Modified: 2025-03-21 - URL: https://www.investglass.com/setting-up-a-trading-desk-from-interest-rate-swaps-to-foreign-exchange-trading-desks/ - Categories: Article - Tags: Trading Desk A trading desk is a central unit for executing trades across markets like equities, bonds, commodities, and foreign exchange. As of 2022, the global foreign exchange market sees daily volumes of over $6. 6 trillion, highlighting the scale and importance of trading operations Modern trading desks are highly specialized—covering areas like equity trading, interest rate swaps, and commodity trading. A professional setup often includes 3–6 monitors, high-speed infrastructure, and real-time data systems(Trade With The Pros) Table of Contents Types of Trading Desks Creating a Trading Floor Selecting the Right Tools and Equipment Establishing Trading Strategies Regulatory Requirements Conclusion Types of Trading Desks There are various types of trading desks, each specializing in different financial instruments and markets. Some of the most common trading desks include: Interest Rate Swaps Trading Desks: These trading desks specialize in interest rate derivatives, focusing on trading fixed income securities, such as government bonds and corporate bonds. They manage trades involving interest rate swaps, which are agreements between two parties to exchange fixed interest rate payments for floating rate payments. Foreign Exchange Trading Desks: These desks trade currencies in the global foreign exchange market, aiming to profit from fluctuations in exchange rates. Equity Trading Desks: Traders in these desks buy and sell stocks in various stock markets, seeking to capitalize on price movements and trading opportunities. Commodity Trading Desks: These desks trade futures contracts for commodities such as oil, gold, and agricultural products. Trading desk Creating a Trading Floor A well-designed trading floor is essential for a successful trading desk. Here are some steps to create an effective trading floor: Choose a suitable location: Find a space with good lighting, minimal distractions, and enough room for traders, equipment, and other resources. Ensure proper infrastructure: Make sure the trading floor has adequate electrical, internet, and telephone connections. Create a functional layout: Design the trading floor to facilitate communication and collaboration between traders and support staff. Provide comfortable furniture: Equip the trading floor with ergonomic chairs and desks to minimize fatigue and increase productivity. Selecting the Right Tools and Equipment Before starting operations, develop a trading strategy tailored to the specific financial instruments and markets being traded, such as interest rate swaps, treasury futures, and other investment banking products. The strategy should outline the goals, risk tolerance, and preferred trading methods of the trading desk. Consider collaborating with experienced traders, analysts, and other market participants to refine the strategy. Key components to consider when establishing trading strategies include: Understanding financial markets: Familiarize yourself with the financial market landscape and the various financial instruments being traded, such as futures contracts, interest rate swaps, and floating-rate securities. Acquiring market data and staying informed about the global economy, monetary policy, and relevant events affecting the markets will help inform your trading strategies. Working with investment firms and financial institutions: Establish relationships with investment banks, market participants, and other financial institutions that play a significant role in the markets you are trading. These partnerships can provide valuable insights, resources, and support in shaping your trading strategies. Utilize platforms like InvestGlass's Collaborative Portal to foster better communication and collaboration with your partners. Leveraging digital onboarding: Implementing a streamlined onboarding process is essential for attracting and retaining clients. InvestGlass's Digital Onboarding platform simplifies client onboarding while ensuring compliance with regulatory requirements. Analyzing market trends and data: Utilize market data to assess trends and identify potential trading opportunities. Understanding factors that influence bond prices, for example, can help guide your fixed income trading strategies. Utilize InvestGlass's Sales Tools and Marketing Tools to gather insights and stay informed about market trends. Engaging professional traders and market participants: Collaborate with experienced traders, analysts, and other market participants to gain insights and refine your trading strategies. Leverage their knowledge and expertise to better understand various trading methods and tactics. Managing client trades: Develop processes to efficiently manage client trades, ensuring that their investment goals are aligned with your trading strategies. Monitor their portfolios and adjust your strategies as needed to respond to changes in the market or clients' risk tolerance. InvestGlass's Portfolio Management platform offers comprehensive tools to manage client portfolios effectively. Automating tasks and workflows: Utilize InvestGlass's Automation Tools to streamline operations, automate routine tasks, and optimize workflows, increasing the efficiency and productivity of your trading desk. Evaluating and adjusting strategies: Regularly evaluate your trading strategies' performance by reviewing the results of executed trades and analyzing their impact on clients' portfolios. Make adjustments to your strategies as needed to adapt to changing market conditions and maintain a competitive edge in the financial markets. By incorporating these considerations, leveraging advanced technology solutions like InvestGlass, and collaborating with industry professionals, you can create well-informed and effective trading strategies tailored to your trading desk's focus and goals. This comprehensive approach will position your trading desk for success in the competitive world of financial markets. Establishing Trading Strategies Before starting operations, develop a trading strategy tailored to the specific financial instruments and markets being traded, such as interest rate swaps, treasury futures, and other investment banking products. The strategy should outline the goals, risk tolerance, and preferred trading methods of the trading desk. Consider collaborating with experienced traders, analysts, and other market participants to refine the strategy. Key components to consider when establishing trading strategies include: Understanding financial markets: Familiarize yourself with the financial market landscape and the various financial instruments being traded, such as futures contracts, interest rate swaps, and floating-rate securities. Acquiring market data and staying informed about the global economy, monetary policy, and relevant events affecting the markets will help inform your trading strategies. Working with investment firms and financial institutions: Establish relationships with investment banks, market participants, and other financial institutions that play a significant role in the markets you are trading. These partnerships can provide valuable insights, resources, and support in shaping your trading strategies. Analyzing market trends and data: Utilize market data to assess trends and identify potential trading opportunities. Understanding factors that influence bond prices, for example, can help guide your fixed income trading strategies. Engaging professional traders and market participants: Collaborate with experienced traders, analysts, and other market participants to gain insights and refine your trading strategies. Leverage their knowledge and expertise to better understand various trading methods and tactics. Managing client trades: Develop processes to efficiently manage client trades, ensuring that their investment goals are aligned with your trading strategies. Monitor their portfolios and adjust your strategies as needed to respond to changes in the market or clients' risk tolerance. Evaluating and adjusting strategies: Regularly evaluate your trading strategies' performance by reviewing the results of executed trades and analyzing their impact on clients' portfolios. Make adjustments to your strategies as needed to adapt to changing market conditions and maintain a competitive edge in the financial markets. By incorporating these considerations and collaborating with industry professionals, you can create well-informed and effective trading strategies tailored to your trading desk's focus and goals. Regulatory Requirements Trading desks must adhere to various regulatory requirements and guidelines, which can differ depending on the jurisdiction and financial products being traded. Some key regulatory considerations include: Licensing and registration: Ensure that the trading desk and its traders have the necessary licenses and registrations to operate legally. Compliance with rules and regulations: Familiarize yourself with the applicable rules and regulations governing the trading activities of your trading desk, such as reporting requirements, capital requirements, and trading restrictions. Maintain accurate records: Keep accurate and up-to-date records of all trading activities, including trade details, communications, and other relevant information. Implement internal controls: Establish procedures and controls to ensure compliance with regulations, prevent market manipulation, and protect client assets. Stay informed: Keep up-to-date with regulatory changes and industry best practices, and adjust your trading desk's policies and procedures accordingly. European Regulation MIFID Conclusion Setting up a trading desk can be a challenging but rewarding endeavor. By considering the various types of trading desks, creating a functional trading floor, selecting the right tools and equipment, establishing effective trading strategies, and adhering to regulatory requirements, you can create a successful trading operation that navigates the complex world of financial markets. One essential aspect of managing a trading desk is having a robust CRM and portfolio management system. InvestGlass is an excellent solution for streamlining your trading desk's operations. With InvestGlass, you can manage client relationships, track trades, monitor portfolios, and ensure regulatory compliance, all through a user-friendly platform. The platform also offers automation tools and advanced analytics, allowing you to optimize your trading strategies and improve decision-making. Remember, continuous learning, adaptation, and collaboration with other professionals, as well as leveraging technology solutions like InvestGlass, will help you stay ahead in the competitive world of trading. --- - Published: 2023-04-24 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-is-the-ai-exploring-the-world-of-artificial-intelligence/ - Categories: Article Artificial Intelligence (AI) has rapidly evolved, impacting industries like healthcare, finance, and transportation. First coined at the Dartmouth Workshop in 1956, AI now powers virtual assistants, recommendation systems, and predictive analytics (Wikipedia). The global AI market is projected to reach $190. 61 billion by 2025, growing at a 36. 62% CAGR (Statista). As AI adoption accelerates, understanding its history and capabilities is key to leveraging its full potential. Artificial Intelligence (AI): A Brief Introduction AI is a field of computer science focused on creating systems that can perform tasks that typically require human intelligence. These tasks include problem-solving, learning, understanding human language, and more. AI systems can be found in various applications, such as natural language processing, machine learning, and artificial intelligence software. AI Research and the Path to AI Technologies AI research began in the mid-20th century with the aim of replicating human intelligence in machines. This ambitious goal led to the development of the first AI programs and laid the foundation for the AI technologies we see today. To better understand AI's progression, let's take a brief look at its history: 1956: The term "artificial intelligence" was coined during the Dartmouth Conference. 1950s-1960s: Early AI research focused on problem-solving and symbolic methods. 1980s: The focus shifted to knowledge-based systems and expert systems. 1990s: The rise of machine learning and artificial neural networks. 2000s: The emergence of data-driven AI, natural language processing, and deep learning. Dartmouth The Chinese Room Argument and the Quest for Artificial General Intelligence (AGI) As AI technologies have progressed, some researchers have questioned whether true artificial intelligence can ever be achieved. The Chinese Room Argument is a thought experiment that challenges the idea that machines can genuinely understand human language and exhibit consciousness. This argument has fueled the ongoing debate around AGI or Artificial General Intelligence, which refers to machines that possess the ability to understand or learn any intellectual task that a human being can do. Regulating AI and Ethical Considerations As AI continues to advance, concerns about its impact on society and potential misuse have grown. In response, governments and organizations have started to regulate AI to ensure that AI technologies are used responsibly and ethically. Issues like privacy, transparency, and fairness are now at the forefront of AI discussions. AI Tools and Services: From Machine Learning to Natural Language Processing AI tools and services have become increasingly prevalent in various industries, and they are built upon multiple techniques and approaches. Some key AI methods and technologies include: Machine Learning: A subset of AI that uses algorithms to learn from data and make predictions or decisions. Deep Learning: A type of machine learning that uses artificial neural networks to model and solve complex problems. Natural Language Processing (NLP): A branch of AI that focuses on understanding and generating human language. You can find AI tools and services in applications like: Voice assistants such as Amazon's Alexa or Apple's Siri Customer support chatbots Fraud detection systems in finance Content recommendation engines like Netflix and YouTube Will the brain be replaced by machines? AI in Sales and Compliance: Harnessing Machine Intelligence AI has the potential to revolutionize the fields of sales and compliance by automating various tasks and offering insights that were previously unattainable. Machine learning algorithms, which form the basis of machine intelligence, can be used to analyze vast amounts of data, enabling businesses to predict customer behavior, personalize offerings, and optimize pricing strategies. These advanced techniques can significantly boost sales performance and streamline the sales process. In the realm of compliance, AI can help organizations efficiently navigate and adhere to complex regulations. By leveraging the power of artificial general intelligence, AI systems can comprehend human language and understand intricate regulatory requirements. This capability allows companies to automate compliance tasks, reduce human error, and ensure adherence to regulatory standards. As governments and organizations continue to regulate AI, the technology's potential to aid in both sales and compliance will become increasingly significant, making it a critical tool for businesses seeking to excel in the modern marketplace. Should We Be Afraid of Machines Replacing Human Tasks? The debate surrounding strong AI vs weak AI and the potential impact of machines replacing human tasks has become increasingly important in the 21st century. As machines, especially computer systems, become increasingly capable of performing tasks considered exclusive to human intelligence, concerns about job displacement and societal changes have arisen. It's essential to distinguish between narrow AI (or weak AI) and general AI when discussing these fears. Narrow AI is designed to perform specific tasks, while general AI possesses the cognitive capabilities of a human brain, which remains a distant goal in AI research. In recent years, advancements in AI have led to breakthroughs in challenging problems throughout industries, including speech recognition, computer vision, and natural language processing. However, rather than seeing this as a threat, we should embrace the concept of augmented intelligence. This approach focuses on the collaboration between humans and machines to enhance human capabilities and decision-making. By reading about artificial intelligence and understanding the distinction between soft vs hard computing, as well as narrow vs general AI, we can alleviate some fears and focus on leveraging AI to improve our lives and solve complex problems across various domains. In Conclusion: Empowering Business Leaders with InvestGlass AI As we've explored the world of AI, its advancements, and its implications for various industries, it's evident that AI can offer immense value in streamlining processes, enhancing decision-making, and driving growth. One such AI solution that can help business leaders become more efficient and productive is InvestGlass AI. InvestGlass is a unique, Swiss Neutral CRM that differentiates itself from US-based CRM solutions, making it particularly valuable for financial institutions, hospitals, and governments. Its neutrality ensures that sensitive data is stored and managed securely, adhering to strict Swiss privacy regulations, which is essential for organizations dealing with confidential information. By leveraging InvestGlass AI, business leaders can gain insights, automate tasks, and enhance their understanding of customers, ultimately leading to more strategic decisions and better outcomes. Embracing AI technologies like InvestGlass is the key to unlocking the full potential of AI and securing a competitive edge in the ever-evolving landscape of the 21st century. --- - Published: 2023-04-24 - Modified: 2025-04-10 - URL: https://www.investglass.com/investglass-the-swiss-sovereign-crm-expands-its-horizons-servicing-chinese-clients-outside-china/ - Categories: Article - Tags: crm for chinese companies Partnering with China Mobile and Huawei Cloud for Enhanced Customer Satisfaction and Seamless Service Introduction of InvestGlass the CRM for Chinese Companies InvestGlass, the Swiss sovereign Customer Relationship Management (CRM) software, has garnered significant attention for its innovative approach to delivering exceptional customer service and cutting-edge technology. The company has successfully provided wealth management and banking services within Europe, and now it has set its sights on a new market: Chinese clients outside China. With a strong focus on customer satisfaction and advanced technology, InvestGlass has tailored its CRM system to meet the unique needs of Chinese clients. Partnering with China Mobile and Huawei Cloud, the platform now offers multilingual support, including Chinese, and is accessible to a wide range of users. The Cloud Act and Customer Data The Cloud Act, or the Clarifying Lawful Overseas Use of Data Act, is a United States federal law enacted in 2018, which allows American law enforcement agencies to access data stored on servers located outside the US. The act has raised privacy concerns, as it grants US authorities the right to access sensitive information stored by US-based cloud service providers, even if the data belongs to non-US citizens or companies. InvestGlass Swiss sovereign CRM presents an ideal solution for expanding Chinese companies that prioritize data privacy and security. As a Swiss-based CRM system, InvestGlass operates under strict Swiss data protection regulations, which are renowned for their strong privacy standards. By choosing InvestGlass, Chinese companies can rest assured that their sensitive information remains secure and protected from unwarranted access, providing a clear advantage over CRM platforms that fall under the jurisdiction of the Cloud Act. In addition, InvestGlass's tailored features, multilingual support, and seamless integration with popular Chinese platforms like WeChat further solidify its position as the CRM of choice for expanding Chinese businesses. InvestGlass: The Solution for Chinese Clients Outside China The Swiss CRM software is highly adaptable and customizable, making it an ideal solution for Chinese clients who reside or operate their businesses outside China. InvestGlass's customer relationship management system caters to these clients' specific requirements, offering a platform that provides wealth management, banking, and financial services in their native language. This ensures increased customer satisfaction and enhances customer data management, ultimately leading to better customer retention. By using the CRM platform, clients can streamline their business operations and maintain strong customer relationships. Chinese Companies using InvestGlass Partnership with China Mobile and Huawei Cloud InvestGlass has strategically partnered with China Mobile and Huawei Cloud, two leading technology providers in the Chinese market. These partnerships not only enable the platform to offer seamless connectivity and advanced cloud computing technology but also ensure that InvestGlass stays up-to-date with the latest technological advancements and security measures. China Mobile, the largest mobile telecommunications corporation in China, provides reliable connectivity and excellent coverage, crucial for a CRM system that caters to a global clientele. Offering its services through China Mobile ensures that Chinese clients outside China can access the InvestGlass CRM platform with ease. Huawei Cloud, a leading cloud service provider, offers robust and secure infrastructure. InvestGlass leverages Huawei Cloud's cutting-edge technologies, such as Artificial Intelligence and Big Data, to provide a seamless and efficient user experience. By utilizing Huawei Cloud's services, InvestGlass ensures that its CRM software remains reliable, secure, and compliant with relevant data privacy regulations. InvestGlass and China Mobile VOIP Multilingual CRM Software Platform InvestGlass recognizes the importance of language in delivering top-quality customer service. The CRM system is now available in multiple languages, including Chinese, allowing clients to access the platform and manage their financial affairs in a language they are comfortable with. This not only ensures customer satisfaction but also enhances the user experience by eliminating any language barriers that could potentially hinder effective communication. The CRM software's multilingual capabilities also allow sales teams to better manage leads and customer interactions, ultimately improving sales management and business growth. Serving the Chinese Customer Relationship Management Market InvestGlass is well-positioned to make a significant impact on the Chinese CRM market. By catering to Chinese clients outside China, InvestGlass is providing a much-needed solution for those who require CRM systems with native language support and features tailored to the Chinese market. The CRM software's advanced features, seamless integration with China Mobile and Huawei Cloud, and support for multiple languages make it a strong contender in the Chinese CRM industry. The solution can be connected to social media and your existing tools such as QE code, wechat platform, phone calls VOIP of China Mobile. All the data collection is centralised into the Swiss CRM. How to use a CRM to increase customer satisfaction? Increasing customer satisfaction is a key driver of business growth and success, and a tailored CRM solution like InvestGlass can play a vital role in achieving this objective. By focusing on CRM usability and offering a streamlined workflow, InvestGlass ensures efficient and effective management of customer interactions, ultimately leading to a better customer experience. The machine uses modern CHATGPT to increase sales efficiency and relevancy. Use ChatGPT in Chinese with InvestGlass Swiss CRM InvestGlass is a cloud-based CRM that provides real-time data and advanced features, enabling businesses to respond to market trends and customer needs more swiftly. Its easy-to-use interface empowers sales teams to improve the sales process and function, enhancing customer engagement and loyalty. The lead scoring system helps to manage mass data and achieve sustainable growth on social media matching any industry business needs. Contrary to traditional CRM software, InvestGlass is a cloud crm fully flexbile. A customer loyalty program can be connected to flexible process management. InvestGlass CRM's adaptability allows businesses to align their customer support and customer relations strategies with their unique needs and industry-specific requirements. Furthermore, the platform's integration with popular communication channels, such as WeChat CRM and other social media platforms, enables businesses to deliver better customer support, ultimately leading to increased customer satisfaction. By offering software as a service (SaaS), InvestGlass ensures a seamless customer experience for both e-commerce and offline businesses alike, providing essential tools and real-time data access through mobile networks. This all-encompassing CRM solution helps companies stay ahead of the competition by staying in tune with customer preferences, market trends, and the ever-evolving demands of the World Trade Organization. In conclusion, InvestGlass CRM's tailored approach and focus on usability, customer engagement, and efficient communication channels make it the ideal choice for businesses seeking to increase customer satisfaction and drive growth in today's dynamic and competitive market. CRM Efficiency and WeChat Connection InvestGlass understands the importance of CRM efficiency and has developed a streamlined workflow to improve user experience and data collection. One key feature is the integration of InvestGlass CRM with WeChat, one of the most popular Chinese platforms for communication and social networking. This integration enables clients to manage leads and collect valuable data on user behavior, customer information, and customer interactions directly through the WeChat platform. The cloud-based CRM system eliminates the need for additional hardware devices, making it more accessible and cost-effective for Chinese SMEs undergoing digital transformation. By leveraging the WeChat platform's features, such as QR code scanning, InvestGlass CRM can collect and analyze lead data more efficiently, helping businesses identify loyal customers and gather valuable feedback. This data-driven approach allows businesses to tailor their services and marketing strategies to enhance customer satisfaction and retention. InvestGlass's seamless integration with WeChat distinguishes it from other CRM solutions by providing a more efficient, user-friendly, and data-centric CRM system that caters specifically to the needs of Chinese clients outside China. The ability to access customer information and manage leads through familiar channels, such as WeChat, ensures a more seamless experience for both businesses and customers, ultimately leading to better communication and improved results. Conclusion InvestGlass sets a benchmark for other CRM software providers by offering a Swiss sovereign CRM system tailored to Chinese clients outside China. The platform's partnership with China Mobile and Huawei Cloud, coupled with its multilingual capabilities, demonstrates InvestGlass's commitment to customer satisfaction and excellence in customer relationship management. This innovative approach not only ensures the platform's success in the Chinese CRM market but also serves as a model for other CRM companies to follow when catering to a diverse and international clientele. --- - Published: 2023-04-18 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-do-email-marketing-in-saudi-arabia-mastering-your-strategy-with-investglass-crm/ - Categories: Article - Tags: Email Marketing in Saudi Arabia Email marketing is an essential aspect of any successful digital marketing campaign. With a growing economy and a thriving business environment, Saudi Arabia offers a plethora of opportunities for marketers to take advantage of this powerful channel. In this article, we'll discuss how to do email marketing in Saudi Arabia and explore the various benefits of using InvestGlass CRM as the best automation solution for your business. InvestGlass CRM, the only independent CRM with Swiss origin, can be hosted on servers in Saudi Arabia, ensuring optimal performance and local support. Understanding the Email Marketing Landscape in Saudi Arabia Before diving into specific strategies, it's crucial to understand the unique factors that shape email marketing in Saudi Arabia: Language and cultural considerations Legal requirements and regulations Audience segmentation and targeting Language and Cultural Considerations In Saudi Arabia, Arabic is the official language, and Islamic values and traditions influence the culture. When crafting your email marketing strategy, make sure to consider the language preferences of your target audience. Additionally, be sensitive to cultural norms and customs when designing your email campaigns. Legal Requirements and Regulations Complying with Saudi Arabia's legal requirements and regulations is crucial. Familiarize yourself with the relevant privacy and anti-spam laws, such as the Electronic Transactions Law and the Personal Information Protection Law, to avoid any potential issues. Audience Segmentation and Targeting Saudi Arabia's diverse population requires careful audience segmentation and targeting. By understanding your audience's demographics, preferences, and behavior, you can create more effective and personalized email marketing campaigns. How InvestGlass CRM Can Help Your Email Marketing Efforts in Saudi Arabia InvestGlass CRM is the ultimate solution for all your email marketing needs. Its powerful features make it the best choice for businesses operating in Saudi Arabia. Here are some reasons why InvestGlass CRM is an ideal choice: Easy Integration with Marketing Tools InvestGlass CRM seamlessly integrates with a variety of marketing tools to help you manage your email campaigns effectively. This integration streamlines your workflow and provides valuable insights, enabling you to make informed decisions. Advanced Automation Features InvestGlass CRM's automation tools help you save time and resources by automating repetitive tasks. From sending automated follow-up emails to segmenting your audience, InvestGlass CRM has it all covered. Robust Reporting and Analytics InvestGlass CRM offers comprehensive reporting and analytics, allowing you to track your email marketing campaign's performance and adjust your strategy accordingly. With its intuitive interface, you can easily monitor open rates, click-through rates, and other essential metrics. Local Hosting on Saudi Arabia Servers InvestGlass CRM can be hosted on servers in Saudi Arabia, ensuring faster response times and top-notch customer support. By hosting your CRM locally, you can maintain data sovereignty and comply with local regulations. Crafting a Winning Email Marketing Strategy with InvestGlass CRM Set clear goals: Before launching your campaign, establish clear objectives and key performance indicators (KPIs) to measure success. Design engaging content: Craft compelling email content that resonates with your target audience, while keeping the language and cultural considerations in mind. Segment your audience: Use InvestGlass CRM's automation tools to segment your audience effectively and tailor your messaging accordingly. Automate your campaigns: Leverage InvestGlass CRM's powerful automation features to save time and resources while ensuring consistent communication. Measure and optimize: Analyze your campaign performance using InvestGlass CRM's reporting tools and make adjustments to improve your email marketing strategy. In conclusion, email marketing is a highly effective way to reach your target audience in Saudi Arabia. By understanding the local landscape and leveraging the powerful features of InvestGlass CRM, you can create successful email marketing campaigns that deliver results. InvestGlass CRM is the best choice for businesses operating in Saudi Arabia, as it offers exceptional functionality and can be hosted on local servers, ensuring optimal performance and local support. With InvestGlass CRM, you can streamline your email marketing efforts, save time and resources, and achieve your business goals. --- - Published: 2023-04-18 - Modified: 2025-03-26 - URL: https://www.investglass.com/foreigners-to-be-allowed-property-ownership-in-saudi-arabia/ - Categories: Article - Tags: Saudi Arabia To Allow Foreign Property Ownership Abdullah Alhammad, CEO of the Real Estate General Authority (REGA), recently acknowledged that real estate prices in Saudi Arabia are high due to a gap between demand and supply. In an attempt to rectify this imbalance, the authority chief announced that foreigners will soon be allowed to own real estate in the country. This new law will have broader implications and impact the real estate market as a whole. The High Real Estate Prices in Saudi Arabia According to Alhammad, the high real estate prices are detrimental to the sector as a whole. He stated that the largest percentage of those seeking real estate do not have the purchasing power to obtain suitable property. The high prices have also affected investors and landowners, making transactions more difficult. A New Law for Foreign Ownership Alhammad revealed that the new law regarding foreign ownership of real estate is in its final stages and will be made public soon. This new law will be broader and more comprehensive than the current one, allowing foreigners to own various types of real estate, including commercial, residential, and agricultural properties, in accordance with the regulations. The authority chief stated that the initial reading of the law allows foreigners to own property everywhere in the Kingdom, including Makkah and Madinah. To mitigate any negative effects of foreign ownership, the law has been designed to address potential problems and unacceptable practices. Implications for White Lands and Fee Changes Alhammad also touched upon the issue of imposing fees on white lands. He mentioned that fees were first imposed in 2017 and that the Ministry of Municipal and Rural Affairs is currently working on proposals to increase or raise the efficiency of these fees by a further 10 percent. To learn more about how this development may affect the real estate industry, consider exploring the following resources: Sales Tools for the Real Estate Industry Automation Tools for Streamlining Processes Marketing Tools for the Real Estate Sector Collaborative Portal for Real Estate Professionals Digital Onboarding for Real Estate Investors Boosting Real Estate Agents' Profitability with InvestGlass CRM and Property Management InvestGlass CRM and property management system is an all-in-one solution that can significantly increase profitability for real estate agents. By streamlining and automating processes, providing valuable insights, and enhancing communication, this platform can help agents work smarter and more efficiently. Here's how InvestGlass CRM and property management can drive growth and profits for real estate professionals: 1. Efficient Lead Management InvestGlass CRM offers a centralized platform to manage leads and client information. Agents can easily track and follow up with potential clients, ensuring no opportunities are missed. The system can also help identify high-value leads, enabling agents to focus their time and energy on those with the highest potential for conversion. 2. Automation of Routine Tasks Real estate agents can spend more time on revenue-generating activities by automating routine tasks such as data entry, appointment scheduling, and document management. InvestGlass CRM offers various automation tools to streamline these processes and free up valuable time. 3. Enhanced Communication and Collaboration The collaborative portal within InvestGlass CRM allows agents to easily share information with colleagues, clients, and other stakeholders. This centralized communication hub improves collaboration and ensures that everyone is on the same page, reducing misunderstandings and speeding up deal closures. 4. Targeted Marketing Campaigns Using InvestGlass marketing tools, agents can create personalized and targeted marketing campaigns to reach the right audience. The platform's analytics provide insights into which campaigns are most effective, allowing for data-driven decisions and optimization of marketing strategies. 5. Comprehensive Property Management InvestGlass CRM allows agents to manage all aspects of property management, from tracking listings and generating reports to managing tenant relationships and handling maintenance requests. This comprehensive approach ensures that properties are well-maintained, attracting high-quality tenants and maximizing rental income. 6. Digital Onboarding and Client Management The digital onboarding feature simplifies the process of onboarding new clients and collecting necessary documents. A streamlined onboarding experience not only saves time but also leaves a positive impression on clients, potentially leading to referrals and long-term relationships. Digital onboarding with InvestGlass 7. Data-driven Decision Making InvestGlass CRM provides real estate agents with valuable insights and analytics to make data-driven decisions. This includes tracking key performance indicators (KPIs), identifying trends, and monitoring market conditions. Armed with this information, agents can optimize their strategies and focus on areas with the highest potential for growth and profit. By leveraging the powerful features of InvestGlass CRM and property management system, real estate agents can improve their efficiency, build stronger client relationships, and ultimately increase their profitability. Swiss Neutrality and Data Protection: InvestGlass CRM Advantages for Saudi Arabia InvestGlass CRM, being a Swiss-based platform, benefits from Switzerland's robust data protection regulations and its long-standing reputation for neutrality. These factors provide significant advantages for users in Saudi Arabia who have specific data protection requirements. Here are the key reasons why Swiss neutrality and data protection regulations are advantageous for Saudi Arabian users: 1. Strong Data Protection Laws Switzerland is well-known for having some of the most stringent data protection laws in the world. The Swiss Federal Data Protection Act (FADP) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) ensure that data privacy and security are maintained at a high level. InvestGlass CRM, being a Swiss company, adheres to these strict regulations, providing a solid foundation for data protection for users in Saudi Arabia. 2. Political Neutrality Switzerland has a long-standing reputation for political neutrality, which makes it a trusted jurisdiction for data storage and protection. This neutrality ensures that InvestGlass CRM can provide its services without any political interference or influence, safeguarding the privacy and security of its clients' data in Saudi Arabia. 3. International Reputation Switzerland's international reputation for privacy, security, and stability makes it an attractive location for global businesses seeking a reliable data storage solution. InvestGlass CRM, being a Swiss company, inherits this strong reputation, instilling confidence in users from Saudi Arabia that their data is secure and protected. 4. Strict Banking Secrecy Laws Switzerland has long been known for its strict banking secrecy laws. Although InvestGlass CRM is not a bank, these laws create a strong culture of privacy and discretion, which extends to other industries, including the technology sector. This ensures that InvestGlass CRM places a high priority on maintaining the confidentiality and security of client data. 5. Compliance with International Standards Swiss data protection regulations are designed to be compatible with international standards such as the EU's General Data Protection Regulation (GDPR). As a Swiss company, InvestGlass CRM is well-positioned to adapt and comply with any additional data protection requirements that may be introduced in Saudi Arabia, ensuring ongoing compliance and compatibility. In conclusion, InvestGlass CRM's Swiss origin and adherence to stringent data protection regulations offer a strong advantage for users in Saudi Arabia. The platform's commitment to neutrality, privacy, and security, combined with its compliance with international data protection standards, make it a reliable and trustworthy choice for managing and protecting sensitive data in the real estate sector. --- - Published: 2023-04-16 - Modified: 2025-10-03 - URL: https://www.investglass.com/email-marketing-in-dubai-your-ultimate-guide-to-success-with-investglass-crm/ - Categories: Article - Tags: Email Marketing in Dubai Email marketing is a powerful and efficient way to reach your target audience, engage with your customers, and drive sales in the digital age. For businesses in Dubai, leveraging email marketing is essential for keeping up with the rapidly growing digital marketing landscape. In this blog post, we will explore how to do email marketing in Dubai and why InvestGlass CRM is the best automation solution for your business, which can be hosted on Dubai servers. The Digital Marketing Services Landscape in Dubai Dubai is home to a vibrant and thriving digital marketing scene, boasting a plethora of digital marketing agencies, digital marketing services, and digital marketing companies. The city has established itself as a hub for digital innovation, attracting some of the best digital marketing talent from around the world. The growing demand for digital marketing services in Dubai has led to the rise of specialized agencies focusing on various aspects of digital marketing, including search engine optimization (SEO), social media marketing, content marketing, web design, and more. SEO services will have to adapt to chatGpt as this new technology will ease the content marketing generation. A modern digital agency in dubai specializing SEO must offer you chatGPT services. With such a dynamic and competitive environment, businesses in Dubai must capitalize on the power of digital marketing to stand out and thrive in today's digital-first world. Email marketing is a crucial component of any digital marketing strategy, allowing companies to connect with their audience on a more personal and targeted level. chat gpt for banking Building a Strong Email Marketing Strategy in Dubai A robust email marketing strategy is essential for businesses looking to succeed in the digital marketing landscape of Dubai. Here are some key steps to help you build a strong email marketing plan that delivers results: 1. Set Clear Goals and Objectives Before you dive into the world of email marketing, it's essential to set clear goals and objectives for your campaigns. Having well-defined goals helps you stay focused, measure your progress, and make data-driven decisions to optimize your efforts. 2. Develop Your Buyer Personas Understanding your target audience is critical to creating relevant and engaging email marketing content. Develop detailed buyer personas that outline the characteristics, preferences, and pain points of your ideal customers. This information will help you craft tailored email campaigns that resonate with your audience and drive conversions. 3. Choose the Right Email Marketing Tools Selecting the right email marketing tools is crucial for executing successful campaigns. InvestGlass CRM is an excellent choice for businesses in Dubai, offering a comprehensive suite of email marketing features, robust automation capabilities, and the ability to host your data on Dubai-based servers. 4. Create Compelling Email Content Crafting engaging email content is at the heart of a successful email marketing strategy. Focus on creating valuable, personalized content that speaks to your audience's needs and interests. This includes attention-grabbing subject lines, visually appealing email designs, and persuasive calls-to-action. 5. Build and Segment Your Email List Growing a quality email list is essential for the success of your email marketing efforts. Use various lead generation strategies, such as gated content, webinars, or newsletter sign-ups, to attract new subscribers. Segment your email list based on demographics, behavior, or other relevant criteria to ensure your campaigns are targeted and relevant. 6. Optimize for Deliverability and Mobile Devices Ensure your emails reach your subscribers' inboxes by optimizing for deliverability. This includes authenticating your emails, avoiding spam trigger words, and maintaining a clean email list. Additionally, with the widespread use of smartphones, optimizing your emails for mobile devices is essential to ensure a positive user experience. Most website development are made with responsive content marketing so mobiles apps are not as important as it used to be. The Importance of Email Marketing in Dubai With a robust digital marketing scene, Dubai is home to numerous digital marketing agencies offering a wide range of digital marketing services, including search engine optimization, social media marketing, and content marketing. As one of the leading digital marketing agency hubs in the United Arab Emirates, the city boasts numerous success stories in digital strategy implementation and web development. The importance of email marketing in Dubai lies in its ability to reach your target audience with relevant and personalized content. By using InvestGlass's marketing tools, you can create highly targeted and effective email marketing campaigns that are tailored to your audience's preferences and behaviors. How to Do Email Marketing in Dubai Choose the Right Digital Marketing Company: Partner with a digital marketing company in Dubai that has experience in email marketing and understands the unique challenges and opportunities in the local market. Build a Quality Email List: Growing a quality email list is crucial for the success of your email marketing efforts. Make sure to use various lead generation strategies, such as offering valuable content or incentives in exchange for contact information. Craft Engaging Content: Focus on creating personalized and valuable content that speaks to your audience's needs and interests. Content marketing plays a vital role in developing relevant and informative emails that keep your subscribers engaged. Leverage InvestGlass CRM for Automation: Streamline and automate your email marketing campaigns using InvestGlass's automation tools. With InvestGlass CRM, you can easily create and schedule emails, track engagement metrics, and segment your audience for targeted messaging. Monitor and Optimize Performance: Track your email marketing performance using InvestGlass CRM's in-built analytics tools, and optimize your campaigns based on data-driven insights. InvestGlass Email System Why InvestGlass CRM is the Best Email Marketing Solution InvestGlass CRM is an all-in-one automation solution that is perfect for businesses looking to implement effective email marketing campaigns in Dubai. Here are some key reasons why InvestGlass CRM is the best choice for your email marketing needs: Customizable and Scalable: InvestGlass CRM can be customized to suit your business requirements, regardless of your industry or company size. Robust Analytics: InvestGlass CRM offers a wide range of analytical tools that help you monitor and optimize your email marketing campaigns, ensuring the best possible return on investment. Hosted on Dubai Servers: InvestGlass CRM can be hosted on Dubai-based servers, ensuring compliance with local data protection regulations and minimizing latency for your email marketing campaigns. Integration with Other Digital Marketing Channels: InvestGlass CRM integrates seamlessly with other digital marketing channels, such as social media management, search engine marketing, and mobile app development, enabling you to create a cohesive and effective digital marketing strategy. InvestGlass covers all digital channels and with its reporting tools offers a flexible performance marketing dashboard. Reliable Support and Training: InvestGlass offers comprehensive support and training to help you make the most of its CRM and email marketing capabilities. In conclusion, email marketing is an essential component of any digital marketing strategy in Dubai. By leveraging InvestGlass CRM, businesses can automate and optimize their email marketing campaigns, driving higher engagement and conversion rates. Get started with InvestGlass CRM today and unlock your digital transformation. FAQ: Email Marketing in Dubai with InvestGlass CRM 1. Why is email marketing important for businesses in Dubai? Email marketing helps businesses in Dubai reach their target audience with personalised messages, nurture relationships, and drive sales in a highly competitive digital landscape. 2. How does Dubai’s digital marketing landscape impact email marketing? Dubai has a thriving digital marketing ecosystem, with agencies specialising in SEO, social media, and content marketing. Email marketing complements these efforts by providing a direct, measurable way to engage customers. 3. What are the key steps to building a successful email marketing strategy? A strong email marketing strategy includes: Setting clear goals. Developing buyer personas. Choosing the right tools. Crafting engaging content. Building and segmenting email lists. Optimising for deliverability and mobile use. 4. Why is buyer persona development critical in email marketing? Understanding customer demographics, preferences, and pain points ensures your emails are relevant and engaging, which increases open rates and conversions. 5. How should businesses create engaging email content? Content should be personalised, visually appealing, and value-driven. Strong subject lines, clear calls to action, and relevant offers keep subscribers engaged and loyal. 6. What role does segmentation play in email marketing success? Segmentation allows businesses to send targeted emails based on behaviour, demographics, or preferences. This improves response rates and customer satisfaction. InvestGlass CRM makes segmentation easy with built-in automation. 7. How can businesses optimise email deliverability? Businesses should authenticate emails, avoid spam triggers, and maintain a clean subscriber list. InvestGlass CRM also supports optimised delivery and ensures campaigns are mobile-responsive. 8. Why is InvestGlass CRM ideal for email marketing in Dubai? InvestGlass CRM provides automation, analytics, and customisation. Uniquely, it can be hosted on Dubai servers, ensuring compliance with local data laws while offering high-speed performance. 9. What advantages does InvestGlass offer over other tools? InvestGlass CRM offers: Scalability for businesses of all sizes. Integration with social media, SEO, and web marketing tools. Advanced analytics dashboards. Local hosting in Dubai. Ongoing support and training for teams. 10. How does InvestGlass CRM support performance tracking? InvestGlass CRM includes powerful analytics to track open rates, click-throughs, conversions, and ROI. Businesses can optimise campaigns with data-driven insights for better results. --- - Published: 2023-04-16 - Modified: 2025-10-15 - URL: https://www.investglass.com/united-arab-emirates-based-fintech-companies-the-power-of-automation-and-investglass-crm/ - Categories: Article - Tags: startups UAE Fintech’s Rise: How Automation and CRM Fuel Innovation The United Arab Emirates is fast becoming a global fintech powerhouse. Through ambitious policy, strategic investment, and a forward-looking mindset, the UAE is creating an environment ripe for fintech disruption. To stay ahead in this landscape, many firms are leveraging automation and advanced customer relationship tools — like a Swiss sovereign CRM — to scale, optimize, and compete. In this article, I’ll deepen the story: we’ll explore the UAE’s fintech ecosystem, how automation transforms operations, the role of CRMs tailored for fintech, and real-world examples of UAE fintechs putting these tools into practice. 1. A Booming Fintech Ecosystem in the UAE The UAE’s fintech sector is no longer niche — it’s an established and rapidly expanding frontier. Some key indicators: The fintech market in the region is projected to grow significantly over the next decade, signaling investor confidence and rising adoption. The number of active fintech companies in the UAE has grown sharply (from dozens in earlier years to hundreds today), reflecting the momentum behind digital finance innovation. Dubai and Abu Dhabi, in particular, are positioning themselves as fintech magnets via free zones (e. g. DIFC, ADGM), regulatory sandboxes, and public-private initiatives. Within this environment, UAE fintechs are operating across a broad landscape: Digital payments & wallets Wealth management and robo-advisory Lending and credit platforms Cryptocurrency, blockchain, and digital assets Insurance technology (Insurtech) Regulatory & compliance tech (Regtech / Suptech) These sub-sectors place heavy demands on scalable infrastructure, seamless integration, and compliance — all of which point toward the necessity of automation and sophisticated CRM tools. 2. Why Automation Matters for Fintech At its core, fintech is about delivering better, faster, more secure financial services. But behind that consumer-facing veneer lies a dense network of operational tasks, compliance checks, data handling, and decision engines. Automation helps firms in several essential ways: • Reducing Repetition Tasks like lead scoring, email follow-ups, schedule reminders, and data synchronization can be handled automatically — freeing up human bandwidth for strategic work. • Ensuring Consistency When processes are codified, every customer experience and background check follows the same rigorous standard, reducing error and improving compliance. • Triggered, Contextual Action Automations can be event-driven: for example, when a lead is qualified, send a welcome email; when a client’s portfolio shifts, generate internal alerts. • Accelerating Response Time In finance, speed matters. Automation means near-instant responses (e. g. for onboarding, credit checks, KYC steps), which enhances user satisfaction. • Linking Systems & Data Automation bridges disjointed systems — CRM, core banking, marketing, reporting — keeping data synchronized and cohesive. For fintechs with high growth ambitions, automation is not optional; it’s the engine that lets them scale without proportionally scaling cost or risk. 3. The Value of a CRM Built for Fintech A generic CRM might manage contacts, opportunities, and pipelines. But fintech firms have unique needs: • End-to-End Client Lifecycle From onboarding to risk profiling, through upsells, servicing, and retention — fintechs must manage the entire journey, often under tight compliance constraints. • Compliance & AML / KYC Integration Any CRM must support identity verification, document capture, audit trails, anti-money laundering (AML) workflows, and regulatory monitoring. • Data Management & Analytics Fintechs generate large volumes of sensitive data (financials, behavior, transactions). A robust CRM must integrate with data stores, handle FL/ML models, and surface insights. • Marketing & Engagement Tools To grow in competitive markets, fintechs need marketing automation, campaign segmentation, and cross-channel engagement (email, SMS, push). • Workflow & Approval Engines Approvals, escalations, decision trees — fintechs need embedded business process management capabilities to guide internal operations. • Sovereignty & Privacy Especially in regulated financial markets, data sovereignty (keeping data in trusted jurisdictions), security, and compliance are nonnegotiable. When a CRM is purpose-built to handle these demands — combining sales, marketing, service, data, and automation — it becomes a backbone for fintech growth. 4. How UAE Fintechs Are Applying Automation + CRM Let’s look at how a few UAE fintech firms are leaning into automation and CRM capabilities to transform operations and customer experience: QPS (Que Processing Services) QPS is innovating in the card issuing and processing space. With open APIs and automation, it enables fintech brands to issue cards, manage transactions, and streamline back-end processes, all while integrating into client platforms. Sarwa As a robo-advisory / wealth investment platform, Sarwa uses customer data, onboarding flows, and automated engagement (e. g. email, monitoring) to guide and retain investors. Beehive In peer-to-peer lending, Beehive matches businesses seeking funds with investors. Automated credit assessments, investor notifications, and portfolio tracking are core to its model. NOW Money Focused on serving unbanked and underbanked populations, NOW Money offers digital banking and remittance solutions. Automation is critical for onboarding, fraud detection, and compliance at scale. NymCard NymCard is redefining issuer processing. A modern payments infrastructure demands seamless API integration, automated operations, and real-time controls. Ziina Ziina is a peer-to-peer payments app in the UAE. To compete in fast-moving payments, it uses real-time transaction processing, automation of fraud detection, and intuitive customer engagement. Xpence Targeting entrepreneurs and SMEs, Xpence offers integrated accounting + banking. Automation helps reconcile transactions, categorize expenses, and trigger alerts for cash flow. These are just a few of the many firms in the UAE integrating automation and advanced CRM to maintain agility, meet regulatory boundaries, and deliver superior experiences. 5. What Makes a CRM “Swiss Sovereign” & Why It Matters The notion of a “Swiss sovereign CRM” indicates a solution built under Swiss data governance, with strong regulatory compliance and high standards of privacy. Its advantages include: Data localization and sovereignty: Data stored in Switzerland or approved jurisdictions ensures regulatory peace of mind. Strong security posture: Swiss infrastructure often implies state-of-the-art encryption, certification, and trust. Regulated-finance compatibility: Swiss standards often align with global financial regulations, making the CRM suitable for cross-border fintechs. Neutral positioning: A Swiss-based CRM can appeal globally as a neutral, trustworthy platform free of single-nation bias. For UAE fintechs (or any fintech operating globally), choosing such a CRM is a bet on security, future regulatory alignment, and longevity. 6. Best Practices for Adopting Automation & CRM in Fintech To maximize gains from automation + CRM, fintechs should follow certain best practices: 1. Begin with precise mapping of workflows Document every operational process (onboarding, servicing, escalation). Identify which steps are repetitive, decision-based, or compliance-sensitive. 2. Automate incrementally Don’t try to automate everything overnight. Start with high-impact, low-risk tasks — e. g. lead scoring, email sequences — then scale to more complex workflows (risk engine, portfolio triggers). 3. Maintain human oversight for critical steps Automation should assist, not replace, human judgment in areas like fraud escalation, large credit decisions, or exceptions. 4. Monitor and iterate Track key metrics (cycle time, error rate, user complaints). Use feedback loops to refine rules, thresholds, and decision logic. 5. Integrate systems tightly A CRM must talk to banking systems, identity verification providers, core accounting, analytics platforms, and more — ensuring data flows bidirectionally. 6. Prioritize data privacy & security Ensure encryption in transit and at rest, role-based access controls, audits, and compliance with relevant regulations (e. g. GDPR, local financial laws). 7. Train users Automation and CRM tools are only as good as their adoption. Train sales, operations, and compliance teams to understand, trust, and properly use the system. 7. Toward the Future: Automation as a Growth Lever As fintechs in the UAE scale, automation and CRM will increasingly differentiate winners. Some trends to watch: AI-driven decisioning — using machine learning to automate risk scoring, fraud detection, and customer personalization Composable architecture — fintechs will pick and assemble microservices (identity, payments, CRM) rather than all-in-one monoliths Cross-border scalability — CRM systems built to comply with multiple jurisdictions will help fintechs expand regionally Deeper personalization — hyper-segmented campaigns, triggered communications, and micro-experiences powered by behavioral data Embedded finance & API economy — fintechs will embed finance into platforms; CRMs will coordinate partner integrations, revenue sharing, and orchestration In short, automation and tailored CRM aren’t optional tools — they’re the infrastructure of modern fintech growth. 8. Conclusion The UAE’s fintech field is in full flight, with abundant innovation, capital, and competitive energy. But to sustain that momentum, firms must ground themselves in operational excellence. Automation and a CRM built for financial services offer the scaffolding for scale, compliance, agility, and customer centricity. By combining AI, workflow engines, integrated data, and secure architecture (especially in regulated markets), UAE fintechs can streamline everything from onboarding and credit evaluation to marketing and retention — creating a seamless, scalable machine for sustainable growth. --- - Published: 2023-04-16 - Modified: 2025-03-18 - URL: https://www.investglass.com/how-to-use-chat-gpt-for-business-boost-productivity-with-investglass-crm-and-chatgpt-solution/ - Categories: Article - Tags: Use Chat GPT for Business Businesses using ChatGPT see a 12. 2% boost in task completion and a 40% improvement in quality (Business & Finance). At BBVA, 80% of employees save over 2 hours weekly with AI-powered automation (WSJ). When combined with InvestGlass CRM, ChatGPT enhances marketing, customer service, and operational efficiency What is Chat GPT? Chat GPT (Generative Pre-trained Transformer) is an advanced chatbot technology built on natural language processing and machine learning. It is designed to understand and generate text based on the user's input, offering accurate responses to customer queries. As a valuable tool for businesses, Chat GPT can be integrated into various communication channels such as social media platforms, websites, and customer service systems. Benefits of Using Chat GPT for Business Improve Customer Service: Chat GPT can answer customer queries, providing instant support and freeing up time for customer service representatives to focus on more complex issues. Personalized Marketing Messages: Using natural language processing, Chat GPT can create personalized marketing messages tailored to your target audience, enhancing your overall marketing efforts. Cost-effective Solution: For small businesses, Chat GPT offers a cost-effective way to improve customer experience, as it can handle large amounts of data and answer follow-up questions without the need for a full-time job role. Create Content: Chat GPT can be utilized to generate content, such as blog posts or product descriptions, in your brand's voice, and tailored to your business strategy. InvestGlass CRM and ChatGPT: A Powerful Duo InvestGlass offers a comprehensive suite of sales tools, automation tools, and marketing tools designed to streamline business operations and enhance marketing efforts. By integrating Chat GPT with InvestGlass CRM, you can create an AI-driven customer service system that can quickly respond to customer queries and provide accurate responses. This combination is hosted on secure Dubai servers, ensuring top-notch performance and reliability. Here's how to use chat GPT with InvestGlass CRM to boost productivity: Sign up for an InvestGlass account and explore their suite of tools and services. Integrate Chat GPT into your InvestGlass CRM system, either through a plug-and-play option or by writing code. Customize your Chat GPT's responses and behavior to align with your brand and business strategy. Monitor the performance of your Chat GPT and make necessary adjustments to enhance customer experience and further improve productivity. Conclusion Leveraging chat GPT for your business is an innovative and cost-effective way to improve customer service and enhance your marketing efforts. When combined with the InvestGlass CRM solution, you gain access to a powerful AI-driven customer service system that can streamline your operations and provide valuable insights to shape your business's future. Don't miss out on this opportunity to harness the potential of AI and chat GPT. Invest in your business's success today by exploring the InvestGlass CRM and ChatGPT solution. --- - Published: 2023-04-16 - Modified: 2025-03-18 - URL: https://www.investglass.com/how-do-i-create-a-digital-banking-platform-2/ - Categories: Article - Tags: Create a Digital Banking Platform Creating a digital banking platform is a highly sought-after objective in today’s modern financial landscape. With an increasing number of digital banks emerging, the demand for efficient and convenient digital banking services and banking software continues to grow. In this article, we will guide you through the process of building a digital banking platform and discuss how InvestGlass CRM and digital portal solution can significantly boost your productivity. What is Digital Banking? Digital banking refers to the online and mobile banking services offered by financial institutions, allowing customers to manage their financial transactions, accounts, and services remotely. It encompasses a range of digital channels, including online banking platforms, mobile banking apps, and digital wallets. In essence, digital banking transforms traditional banking services into a seamless, accessible, and efficient experience for users. InvestGlass Smart Agent - the artificial intelligence built for digital banking Definition and Overview of Digital Banking Digital banking is a type of banking that leverages digital channels to provide financial services to customers. It involves the use of technology, such as the internet, mobile devices, and digital platforms, to facilitate banking transactions, manage accounts, and offer a variety of financial services. Digital banking platforms provide a comprehensive suite of services, including account management, bill payments, fund transfers, and loan applications, all accessible from the comfort of your home or on the go. Benefits of Digital Banking Platforms Digital banking platforms offer several benefits to customers, including: Convenience: Digital banking platforms allow customers to access their accounts and conduct transactions remotely, at any time and from any location. Speed: Digital banking platforms enable fast and efficient transactions, reducing the need for physical visits to bank branches. Cost-effectiveness: Digital banking platforms reduce the need for physical infrastructure, resulting in lower costs for banks and customers. Personalization: Digital banking platforms can offer personalized services and recommendations to customers, based on their financial behavior and preferences. These benefits make digital banking an attractive option for both customers and financial institutions, driving the growth and adoption of digital banking services worldwide. Step 1: Define your Business Model and Value Proposition Before diving into the technical aspects of building a digital banking platform, it is crucial to define your business model and value proposition. This includes understanding your target audience, the services you want to provide (such as personal loans, payment services, or mobile banking solutions), and what sets you apart from existing digital banks and traditional banks. Additionally, creating a comprehensive technological infrastructure is essential when building a digital bank from scratch to address the growing demand for digital banking solutions among Millennials. Step 2: Conduct Market Research Conduct thorough market research to understand the needs and preferences of your target audience. This will help you tailor your digital banking platform to their needs and ensure your success in the highly competitive banking sector. Additionally, integrating various features and third-party services within the mobile banking platform is crucial to enhance user experience and effectively manage user financial data. Identify the Target Audience and Market Needs To develop a successful digital banking platform, it is essential to identify the target audience and market needs. This involves conducting thorough market research to understand the demographics, financial behavior, and preferences of your potential customers. By identifying the specific needs and pain points of your target audience, you can tailor your digital banking platform to address these issues effectively. Additionally, market research helps in identifying gaps in the market and opportunities for innovation and differentiation, ensuring your platform stands out in the competitive landscape. Analyze Competitors Analyzing competitors is crucial in developing a successful digital banking platform. This involves researching the digital banking platforms offered by competitors, identifying their strengths and weaknesses, and understanding their market share and customer base. By conducting a comprehensive competitor analysis, you can identify areas where your platform can differentiate itself and offer unique value propositions. This strategic approach enables you to develop a competitive and innovative digital banking platform that meets the needs of your target audience while standing out in the market. Step 3: Acquire a Banking License and Ensure Regulatory Compliance Acquiring a banking license is essential to operate as a legitimate financial service provider. This process may involve significant initial capital and meeting regulatory requirements such as anti-money laundering (AML) and two-factor authentication (2FA) for customer data security. You might want to consider first a license shelter before you receive your own e-money and payment institution license. Step 4: Choose Your Core Banking System and Technology Stack Your core banking system is the foundation of your core banking platform. It is responsible for managing customer accounts, transactions, and other banking services. When choosing your core banking system, consider factors such as scalability, ease of integration, and the level of customization required. There is a significant shift from traditional core banking systems to more modern, flexible, and cloud-based solutions that cater to the needs of digital banking, enabling a superior customer experience and operational efficiency. In addition, select a technology stack that is robust and scalable. This includes choosing a programming language, database, and other key components necessary for building your digital banking platform. Step 5: Develop the Digital Banking App and Integrate Third-Party Services Develop a user-friendly digital banking app that provides a seamless banking experience. Consider integrating third-party services, such as payment infrastructure and mobile phone verification, to enhance the functionality and convenience of your platform. Effective software development is crucial in building and customizing your digital banking app, ensuring that security measures are integrated throughout the development life cycle and agile methodologies are employed for rapid updates and improvements. InvestGlass CRM and Digital Portal Solution: The Ultimate Boost for Productivity InvestGlass offers a comprehensive suite of tools that can significantly enhance the operational efficiency of your digital banking platform. By leveraging the power of InvestGlass, you can build a more robust, feature-rich, and efficient digital bank. Sales Tools made for digital banks With InvestGlass Sales Tools, you can automate your sales processes, track customer interactions, and manage your customer base effectively. This enables you to provide a personalized banking experience to your clients and enhance customer satisfaction. Automation Tools InvestGlass Automation Tools help automate repetitive tasks, freeing up your staff to focus on more critical aspects of your digital banking platform. These tools include transaction management, reporting, and more. The tools are ready for financial service providers in retail or private banking. The solution includes suitability, appropriateness and 10+ risk metrics to warn bankers and compliance officers. https://youtu. be/p62PxnQZH0o? si=93JUnr4R4pvle1fh Marketing Tools Maximize your digital bank's reach and engage customers with InvestGlass Marketing Tools. They provide email marketing, lead scoring, and other features to help you grow your customer base and increase brand awareness. Collaborative Portal InvestGlass Collaborative Portal allows your team to collaborate effectively, streamlining the development process and ensuring a more cohesive end product. Digital Onboarding for any digital bank Speed up customer acquisition with InvestGlass Digital Onboarding. Their seamless onboarding process ensures your clients have a smooth and hassle-free experience when joining your digital bank. The digital onboarding tool will mimic any paper contract and fulfil online banking onboarding needs. On-premise, Swiss Servers or Dubai Servers InvestGlass can be hosted on Dubai servers, ensuring that the data will stay where you need. This is a unique advantage we are offering as tech giants are always hosted in AWS, AZURE or US-based servers. Then all clients' data and sensitive data stay next to your tech stack. Conclusion InvestGlass is a Swiss family-based company which will understand your expectation of digital transformation. The solution can be connected to your existing technology stack and core technology. It's not only for fintech companies... . The portfolio management system is connectable to your transaction history and reporting tools too. We have proved to be faster and respect time to market. If you are start up bank or a traditional bank we will help you upgrade your banking product and physical branches. --- - Published: 2023-04-16 - Modified: 2025-03-24 - URL: https://www.investglass.com/how-do-i-create-a-digital-banking-platform/ - Categories: Article - Tags: Create a Digital Banking Platform Creating a digital banking platform is a highly sought-after objective in today's modern financial landscape. With an increasing number of digital banks emerging, the demand for efficient and convenient digital banking services continues to grow. In this article, we will guide you through the process of building a digital banking platform and discuss how InvestGlass CRM and digital portal solution can significantly boost your productivity. Step 1: Define your Business Model and Value Proposition Before diving into the technical aspects of building a digital banking platform, it is crucial to define your business model and value proposition. This includes understanding your target audience, the services you want to provide (such as personal loans, payment services, or mobile banking solutions), and what sets you apart from existing digital banks and traditional banks. InvestGlass Workflow from Front to Back Step 2: Conduct Market Research Conduct thorough market research to understand the needs and preferences of your target audience. This will help you tailor your digital banking platform to their needs and ensure your success in the highly competitive banking sector. Step 3: Acquire a Banking License and Ensure Regulatory Compliance Acquiring a banking license is essential to operate as a legitimate financial service provider. This process may involve significant initial capital and meeting regulatory requirements such as anti-money laundering (AML) and two-factor authentication (2FA) for customer data security. You might want to consider first a license shelter before you receive your own e-money and payment institution license. Step 4: Choose Your Core Banking System and Technology Stack Your core banking system is the foundation of your digital banking platform. It is responsible for managing customer accounts, transactions, and other banking services. When choosing your core banking system, consider factors such as scalability, ease of integration, and the level of customization required. In addition, select a technology stack that is robust and scalable. This includes choosing a programming language, database, and other key components necessary for building your digital banking platform. Step 5: Develop the Digital Banking App and Integrate Third-Party Services Develop a user-friendly digital banking app that provides a seamless banking experience. Consider integrating third-party services, such as payment infrastructure and mobile phone verification, to enhance the functionality and convenience of your platform. InvestGlass core banking - front-end InvestGlass CRM and Digital Portal Solution: The Ultimate Boost for Productivity InvestGlass offers a comprehensive suite of tools that can significantly enhance the operational efficiency of your digital banking platform. By leveraging the power of InvestGlass, you can build a more robust, feature-rich, and efficient digital bank. Sales Tools made for digital banks With InvestGlass Sales Tools, you can automate your sales processes, track customer interactions, and manage your customer base effectively. This enables you to provide a personalized banking experience to your clients and enhance customer satisfaction. Automation Tools InvestGlass Automation Tools help automate repetitive tasks, freeing up your staff to focus on more critical aspects of your digital banking platform. These tools include transaction management, reporting, and more. The tools are ready for financial service providers in retail or private banking. The solution includes suitability, appropriateness and 10+ risk metrics to warn bankers and compliance officers. Marketing Tools Maximize your digital bank's reach and engage customers with InvestGlass Marketing Tools. They provide email marketing, lead scoring, and other features to help you grow your customer base and increase brand awareness. Collaborative Portal InvestGlass Collaborative Portal allows your team to collaborate effectively, streamlining the development process and ensuring a more cohesive end product. Digital Onboarding for any digital bank Speed up customer acquisition with InvestGlass Digital Onboarding. Their seamless onboarding process ensures your clients have a smooth and hassle-free experience when joining your digital bank. The digital onboarding tool will mimic any paper contract and fulfil online banking onboarding needs. On-premise, Swiss Servers or Dubai Servers InvestGlass can be hosted on Dubai servers, ensuring that the data will stay where you need. This is a unique advantage we are offering as tech giants are always hosted in AWS, AZURE or US-based servers. Then all clients' data and sensitive data stay next to your tech stack. Conclusion InvestGlass is a Swiss family-based company which will understand your expectation of digital transformation. The solution can be connected to your existing technology stack and core technology. It's not only for fintech companies... . The portfolio management system is connectable to your transaction history and reporting tools too. We have proved to be faster and respect time to market. If you are start up bank or a traditional bank we will help you upgrade your banking product and physical branches. --- - Published: 2023-04-16 - Modified: 2025-03-24 - URL: https://www.investglass.com/how-to-use-ai-in-banking-transforming-the-industry-with-investglass-crm/ - Categories: Article - Tags: how to use ai in banking In the ever-evolving banking industry, artificial intelligence (AI) has become a pivotal force, transforming operations and customer interactions. A 2024 survey by the Bank of England and the Financial Conduct Authority revealed that 75% of UK financial firms are already utilizing AI, with an additional 10% planning to adopt it within the next three years.   Financial institutions worldwide are leveraging AI technologies to enhance customer experience, streamline banking operations, and improve risk management. For instance, InvestGlass CRM offers a rule-based engine designed to enforce banking compliance, ensuring that financial institutions adhere to regulatory standards efficiently. Additionally, the integration of ChatGPT tools has been shown to boost productivity by automating routine tasks and providing personalized customer interactions.   These advancements not only improve operational efficiency but also position banks to better navigate the complexities of modern financial landscapes. How AI is Revolutionizing the Banking Sector AI in banking has come a long way, with leading financial institutions adopting AI models to improve various banking services. The benefits of utilizing AI in the banking and finance sector are manifold, including: Fraud detection, suspicious transactions and prevention Enhanced customer experience through personalized services Improved risk management using predictive analytics Regulatory compliance and operational efficiency Let's delve deeper into the role of InvestGlass CRM in revolutionizing banking operations and ensuring regulatory compliance. How to use ai in banking InvestGlass CRM: Enforcing Banking Compliance with a Rule-Based Engine InvestGlass CRM, a powerful platform for financial services firms, offers automation tools that enable banks to comply with regulatory requirements. The CRM uses a rule-based engine, designed to enforce banking compliance effectively. This engine allows banking institutions to: Define specific rules and triggers for risk management, use voice assistants Monitor customer data and transactions for signs of fraud or suspicious activity Automate anti-money laundering (AML) and other internal compliance team processes By integrating InvestGlass CRM, financial institutions can streamline banking processes and ensure compliance while enhancing operational efficiency. The tools can be customised for a personal loan, cost savings, and credit scores, based on data analytics training. InvestGlass team will then get a sample of your legacy systems data and process it to check how the AI can be leveraged for robotic process automation. The banking artificial intelligence is different from one bank to another. Your data processing will offer valuable insights and not only fraud detection patterns. ChatGPT: Boosting Productivity in Banking Operations Another crucial aspect of AI in banking is the use of natural language processing (NLP) and machine learning techniques in communication. InvestGlass CRM utilizes ChatGPT tools to enhance productivity in the banking sector. These tools have applications in various areas of banking, such as: Virtual assistants for customer support in mobile banking apps Automating routine tasks, such as account balances and transaction history queries Assisting human resources departments with talent acquisition and onboarding Incorporating ChatGPT tools in banking operations not only streamlines processes but also elevates customer experience. InvestGlass Live Customer Chat Enhancing Digital Onboarding with AI Digital banking services are becoming increasingly popular, and consumers expect fast and efficient onboarding processes. InvestGlass CRM offers a digital onboarding solution that uses AI to create seamless and secure experiences for customers. By employing AI-powered systems, banks can: Speed up customer verification processes, customer behavior, limited credit history Provide tailored services based on customer data infrastructure Improve data security and prevent unauthorized access With these advantages, AI solutions have become essential in enhancing customer experience and ensuring the success of digital banking services. Conclusion The adoption of AI in banking is no longer a matter of if, but when. AI models and technologies are changing the landscape of the banking industry, leading to better customer experiences, operational efficiency, and risk management. By leveraging InvestGlass CRM's rule-based engine and ChatGPT tools, financial institutions can stay ahead of market trends, meet customer expectations, and maintain regulatory compliance. InvestGlass can be hosted on your server which means that customer data will not leave your premise. We are also offering an on-premise artificial intelligence module which is powered with a machine learning component. The tool uses reinforcement learning to highlight relevant data. The tool has a pre-built ai model but we can improve it with access to operational data. The system fits new neobanks as well as traditional banks. Technology teams will appreciate the direct revenue impact of the AI on the bank's processes. Invest in AI today and revolutionize your banking operations with InvestGlass CRM's sales tools, marketing tools, and collaborative portal. --- - Published: 2023-04-16 - Modified: 2025-03-21 - URL: https://www.investglass.com/boost-your-sales-productivity-with-investglass-crm-and-sales-methodology/ - Categories: Article - Tags: Sales Methodology Sales teams globally encounter challenges such as lead generation and closing deals, irrespective of their industry. A well-structured sales methodology can significantly enhance success rates. Implementing a Customer Relationship Management (CRM) system has been shown to increase sales conversion rates by up to 300%. Additionally, 75% of sales managers report that using a CRM helps increase sales. These statistics underscore the importance of utilizing CRM tools to effectively implement sales strategies and overcome common challenges. In this article, we will explore the importance of sales methodology and how InvestGlass CRM and digital portal solutions can boost productivity for your sales teams. To further understand the importance of sales methodology and its impact on sales success, let's delve into some of the most popular sales methodologies in the market: Solution Selling Solution selling focuses on identifying customer pain points and offering tailored solutions.  87% of buyers expect sales reps to act as trusted advisors. However, 75% of companies fail to recover solution-selling costs without proper execution. To succeed, sales reps must understand customer needs, customize solutions, and demonstrate clear value. (Salesforce, McKinsey) Sandler Selling System The Sandler Selling System emphasizes the importance of a mutual understanding and agreement between the sales rep and the prospect throughout the sales process. By focusing on building trust and rapport with the customer, this methodology helps to create long-lasting relationships and drive sales success. This is a great sales hacker methodology. Sales models should always include trust building in the decision process. This trust contract can reduce gap selling. SPIN Selling SPIN Selling, developed by Neil Rackham, is a sales methodology that focuses on four types of questions: Situation, Problem, Implication, and Need-Payoff. Sales reps utilizing SPIN Selling should engage the customer in a conversation that uncovers their pain points, explores the consequences of not addressing those problems, and highlights the benefits of the proposed solution. Inbound Sales Methodologies Inbound selling, as opposed to traditional outbound methods, relies on attracting customers to your brand through valuable content and personalized experiences. Inbound sales reps should prioritize relationship building and adapt their sales approach based on the customer's position in the buying process. Consultative Selling Consultative selling emphasizes the sales rep's role as a trusted advisor, rather than a salesperson. Sales reps should focus on understanding the customer's needs, providing valuable insights, and recommending the best product or service to help them achieve their desired outcome. What is Sales Methodology? Sales methodology refers to the framework, philosophy, or approach a sales organization uses to guide its sales reps through the selling process. With a myriad of popular sales methodologies like solution selling, Sandler Selling System, SPIN Selling, and Conceptual Selling, it is crucial for sales organizations to choose the most appropriate one for their specific needs. How to Choose the Right Sales Methodology for Your Organization To select the right sales methodology, consider the following factors: Customer centricity Your sales cycle Pain points and challenges Your product or service The desired outcome for customers Considering these factors will help your sales organization find the best sales methodology that aligns with your goals and customer needs. InvestGlass pipeline InvestGlass CRM and Digital Portal Solutions: The Perfect Tools for Your Sales Team InvestGlass offers a comprehensive suite of sales tools, automation tools, and marketing tools to empower sales professionals and boost productivity. Why Choose InvestGlass CRM for your Sales Process? InvestGlass CRM enables your sales reps to focus on what matters most: building relationships with customers and closing deals. The CRM platform is designed to help your sales team: Streamline the sales process Enhance collaboration among sales teams Automate routine tasks based on economic buyer personas Access relevant information easily Personalize customer interactions Track sales performance and share with sales leaders The CRM can be hosted on your premise server. Our team can also help you identify pain, organise sales training, proactive selling process, reorganize inbound selling, gap selling improvement, and more. How InvestGlass CRM Supports Your Sales Reps Regardless of the specific sales methodologies your organization chooses, InvestGlass CRM offers the necessary tools to support your sales reps throughout the entire sales cycle: Lead Qualification: The CRM enables your sales reps to assess the value of leads and prioritize their efforts accordingly. Sales Funnel Management: Visualize and manage your sales pipeline in a user-friendly format, allowing sales reps to easily identify opportunities and allocate resources. Customer Engagement: InvestGlass CRM's collaborative portal facilitates seamless communication between your sales reps and customers, fostering relationship building and trust. Decision Support: Access relevant customer data and insights to guide your sales reps through the decision-making process. Sales Automation: Automate routine tasks, such as lead nurturing and follow-ups, to save time and focus on closing deals. In addition to the CRM platform, InvestGlass offers a digital onboarding solution, simplifying the customer acquisition process and ensuring a smooth, user-friendly experience. Value selling process delivers value instead of simply the product characteristics. In Conclusion you have test different sales methods Implementing the right sales methodology in your sales organization is crucial for success. InvestGlass CRM and digital portal solutions provide your sales teams with the necessary tools and support to adopt the chosen methodology effectively, streamline the sales process, and boost productivity. Empower your sales professionals with InvestGlass CRM and watch your sales soar! --- - Published: 2023-04-16 - Modified: 2025-02-25 - URL: https://www.investglass.com/what-is-crm-in-an-insurance-company-boost-your-productivity-with-investglass-crm-and-digital-portal-solution/ - Categories: Article - Tags: CRM in an Insurance Company In today's competitive insurance market, maintaining an edge over competitors is essential. Implementing a robust Customer Relationship Management (CRM) system is one effective strategy. A well-implemented CRM platform not only aids in managing customer interactions and data but also streamlines business processes. For instance, automating claims processing can result in a 30% reduction in processing time, leading to increased customer satisfaction and operational efficiency.   By leveraging CRM systems, insurance companies can boost customer satisfaction and drive overall efficiency in the industry. In this blog article, we’ll explore: The role of CRM in insurance companies Why InvestGlass is the best CRM solution for insurance companies Key features and benefits of the InvestGlass CRM and digital portal solution By the end, you’ll understand how the InvestGlass CRM and digital portal solution can elevate your insurance business, insurance agency, or insurance brokerage to new heights of optimal productivity and success. The Role of CRM in Insurance Companies Within the insurance sector, there is an increasing demand for exceptional customer service, efficient claims processing, and personalized offerings. As customer expectations continue to grow, it becomes necessary for insurance agents, sales agents, and insurance brokers to rely on a CRM system tailored specifically for the insurance industry. Additionally, insurance agencies benefit from software solutions and tools designed to enhance workflows, automate processes, and improve customer relationships, addressing the unique needs of these businesses. Here are some of the key ways a CRM for insurance helps: Lead GenerationCapture potential leads through multiple channels such as social media, email campaigns, or direct referrals. With InvestGlass Lead Scoring, you can automatically evaluate and rank prospects based on criteria like engagement and demographics. This ensures your sales and marketing teams focus on high-quality leads, while InvestGlass CRM organizes and streamlines automated lead management to improve conversion rates. Onboarding and Policy ManagementOnce a lead becomes a client, InvestGlass’s Digital Onboarding Tool provides a seamless process for policy management. From initial signup to policy issuance, InvestGlass automates form submissions and document collection, saving you time and reducing errors. It also keeps track of policy details and renewals, ensuring timely follow-ups and a smoother overall experience for your clients. Customer Engagement and RetentionMaintaining strong customer relationships is effortless with InvestGlass’s Communication Hub. By consolidating email, SMS, and chat channels into one interface, it becomes easier to automate customer requests, reminders, and cross-selling. Paired with the mobile CRM function, agents can manage workflows on the go, enhancing customer engagement and retention. Sales Opportunities and Cross SellIdentifying sales opportunities among existing customers is simple with InvestGlass’s Cross-Sell Analyzer. This feature uses customer preferences, sales trends, and policy information to highlight potential areas for cross sell. By tapping into data-driven insights within the CRM, you can target prospects more effectively and expand your sales pipeline. Claim Processing and Exceptional Customer ServiceInvestGlass’s Claims Automation Module centralizes all customer data and related documents, streamlining claim processing and enabling quicker resolution times. With easily accessible information, agents can deliver exceptional customer service, boosting trust and satisfaction in the process. Repeat Business and ReferralsA satisfied customer is more likely to purchase additional coverage, refer friends and family, and help you build a strong customer base. InvestGlass’s Engagement Tracker continuously monitors interactions, sending automated follow-ups to encourage renewals and stimulate repeat business. By leveraging these insights, you can turn satisfied clients into loyal advocates. What is Insurance CRM? InvestGlass Pipeline View Insurance CRM (Customer Relationship Management) software is a specialized tool designed to help insurance companies manage their interactions with both current and potential customers. This software allows insurance agents to efficiently track customer data, including policy details and claims history, ensuring that they can provide personalized and timely service. By automating sales and marketing processes, insurance CRM software enhances efficiency and productivity, allowing agents to focus on building strong customer relationships. In essence, a well-implemented insurance CRM system is a cornerstone for any insurance company aiming to optimize its operations and deliver exceptional customer service. Why InvestGlass is the Best Insurance CRM Software for Insurance Companies When it comes to choosing the right insurance CRM, InvestGlass stands out as a leader in delivering unparalleled functionalities for the insurance sector. As one of the critical software solutions, insurance CRMs automate and simplify workflows in the insurance industry, managing tasks, enhancing communication, and improving customer engagement. Its CRM features and digital portal are built to handle policy management, sales and marketing processes, and multiple tasks seamlessly—making InvestGlass the best CRM choice for insurers seeking to achieve optimal productivity. 1. Customizable and Scalable Every insurance agency or insurance brokerage has unique requirements. InvestGlass understands this and offers key features that can be tailored to suit insurance crm system needs—regardless of whether you’re a boutique insurance agency, a large insurance company, or an individual insurance agent. The ability to add or remove modules ensures that InvestGlass CRM grows as your customer base and operations expand. 2. Enhanced Collaboration With the InvestGlass collaborative portal, team members—ranging from sales agents to back-office staff—can work together seamlessly. By having access to all the client data in one central system, employees can address customer requests and support policy details updates more efficiently. This improved internal coordination translates into improved customer relationships and a competitive edge in the insurance industry. 3. Powerful Automation Tools InvestGlass offers robust automation tools that help insurance agents and sales agents effortlessly manage and automate sales, lead management, and marketing automation tasks. These capabilities reduce manual work, allowing staff to spend more time on high-value activities such as improving cross sell strategies, developing sales opportunities, and focusing on customer retention. 4. Effective Marketing Solutions for Customer Retention A hallmark of CRM for insurance is the ability to align sales and marketing processes by streamlining the sales process. InvestGlass CRM provides advanced marketing processes, including segmentation, lead generation, and automated campaigns, all powered by data-driven insights from customer information. This ensures that you’re targeting the right audience and converting leads into new customers more efficiently. 5. Seamless Digital Onboarding Bringing new customers into your insurance business has never been easier. InvestGlass’s digital onboarding simplifies the entire process, collecting client information through secure online forms and integrating with your CRM platform. This reduces paperwork, eliminates redundant multiple tasks, and boosts overall customer satisfaction from the first interaction. 6. Secure and Reliable Data security is paramount in the insurance sector, where customer data is highly sensitive. InvestGlass can be hosted on insurance servers, providing the peace of mind that comes with stringent data protection standards. This ensures that your existing customers and new customers alike can trust your organization to safeguard their policy details and client data at all times. 7. Lead Management and Distribution Effective lead management and distribution are critical components of a successful insurance CRM system. Insurance CRM software is designed to capture leads from a variety of sources, such as website inquiries, social media interactions, and direct referrals. Once captured, these leads are distributed to the appropriate agents or brokers, ensuring that each lead is followed up on promptly and no potential business is overlooked. This systematic approach to lead management not only maximizes conversion rates but also ensures that every potential customer receives the attention they deserve, thereby enhancing overall business performance. 8. Mobile Accessibility and Responsiveness In today’s fast-paced digital age, it is essential for insurance CRM software to be mobile-accessible and responsive. Insurance agents need the flexibility to access customer data and policy information on-the-go, whether they are in the office, meeting clients, or working remotely. A mobile-friendly insurance CRM system allows agents to communicate with clients via mobile devices, update information in real-time, and respond to customer requests promptly. This level of accessibility and responsiveness not only improves the efficiency of insurance agents but also enhances the quality of service provided to clients, leading to higher customer satisfaction and retention. Choosing the Right Insurance CRM Solution Selecting the right insurance CRM solution is crucial for insurance companies aiming to improve customer relationships, streamline sales and marketing processes, and boost productivity. When evaluating CRM systems, companies should consider factors such as ease of use, customizability, integration capabilities, and the quality of customer support. It is also vital to choose a CRM system specifically designed for the insurance industry, as it will be tailored to meet the unique needs of insurance agents and brokers. Key features to look for in an insurance CRM system include: Contact Management: Efficiently store and manage customer data, including contact information, policy details, and claims history. Lead Tracking: Capture leads from multiple sources and ensure they are distributed to the right agents or brokers. Marketing Automation: Automate sales and marketing processes, such as email campaigns and follow-up activities. Policy Management: Manage policy details, including coverage, premiums, and renewal dates. Claims Management: Track and process claims efficiently, while maintaining clear communication with clients. Reporting and Analytics: Generate insightful reports and analytics on sales, marketing, and customer data. By choosing the right insurance CRM solution, insurance companies can significantly enhance their customer relationships, increase operational efficiency, and drive business growth. Client Life Cycle in InvestGlass CRM Using InvestGlass CRM and digital portal solution, your insurance agency can oversee every step of the client life cycle: Lead GenerationCapture potential leads through multiple channels such as social media, email campaigns, or direct referrals. InvestGlass CRM organizes leads and streamlines automated lead management to improve conversion rates. Onboarding and Policy ManagementOnce a lead becomes a client, InvestGlass helps insurance agents handle policy management, guiding them from initial signup to policy issuance. It also keeps track of policy details and renewals, ensuring timely follow-ups. Customer Engagement and RetentionMaintain strong customer relationships through proactive communication. Automate customer requests, reminders, and cross-selling with the help of CRM tools like mobile CRM, enabling on-the-go updates and workflow management. Sales Opportunities and Cross SellIdentify sales opportunities among existing customers for additional policies or cross sell opportunities. Use the CRM system to analyze customer preferences, detect sales trends, and target prospects effectively. Claim Processing and Exceptional Customer ServiceImprove claims processing by centralizing all customer data and documents, facilitating quicker resolution times and exceptional customer service. Repeat Business and ReferralsA satisfied customer is more likely to purchase additional coverage, refer friends and family, and help you build a strong customer base. InvestGlass CRM continuously tracks engagement to stimulate repeat business and referrals. Conclusion A CRM for insurance is essential for insurance companies looking to maintain a competitive edge, manage client relationships, optimize sales activities, and ensure customer satisfaction. InvestGlass CRM and digital portal solution are designed with the insurance industry in mind, offering customizable, scalable, and secure CRM features that empower insurance agents, sales agents, and insurance brokers alike. By integrating InvestGlass into your insurance business, you can: Centralize and organize all the client data Automate critical processes, including marketing automation, lead management, and sales automation Deliver personalized service and exceptional customer service Increase customer retention through improved customer relationships Quickly adapt to evolving customer expectations and market trends What sets InvestGlass apart is its seamless blend of automation and AI capabilities, enabling insurance agencies to stay one step ahead. From automated CRM workflows to advanced AI-powered analytics, InvestGlass helps you make informed decisions, identify new cross sell opportunities, and maximize every sales opportunity. This combination of automation and AI is crucial in today’s insurance sector, where the ability to swiftly respond to multiple tasks and deliver exceptional customer service is paramount. Ready to take your insurance agency to the next level? Visit the InvestGlass website to learn more about how InvestGlass CRM and digital portal solution can help you achieve optimal productivity, surpass customer expectations, and drive business growth in the competitive world of insurance CRM. Let InvestGlass be your trusted partner as you transform your client relationships and sales activities—all while harnessing the power of automation and AI for success. arket. --- - Published: 2023-04-15 - Modified: 2025-03-28 - URL: https://www.investglass.com/esg-investing-how-esg-factors-are-shaping-investment-decisions/ - Categories: Article - Tags: esg investing The world of finance is undergoing a significant shift, with environmental, social, and governance (ESG) factors increasingly influencing investment decisions. These factors are driving a new wave of sustainable investing, and institutional investors are now integrating ESG considerations into their investment process. In this article, we'll explore the ways ESG factors are impacting investment strategies and how investment professionals can make more informed decisions by integrating ESG criteria into their investment practices. Footprints The Rise of ESG Integration ESG investing has grown exponentially in recent years as investors recognize the potential risks and rewards associated with ESG factors. The increasing focus on ESG integration can be attributed to: Awareness of Climate Change: Growing concerns about the long-term effects of climate change have led investors to seek out companies with lower carbon footprints and strategies for reducing carbon emissions. Regulatory Pressures: Regulatory bodies are increasingly mandating climate-related financial disclosures, compelling companies to consider environmental and social risks in their operations and decision-making processes. Reputational Risk: Companies with poor ESG practices can suffer reputational damage, negatively impacting their financial performance. Risk Management: ESG integration helps investors identify and mitigate potential risks related to environmental, social, and governance issues in their portfolios. Key ESG Factors for Investment Professionals ESG factors can be categorized into three main components: environmental factors, social factors, and governance factors. Integrating these considerations into the investment process can lead to better-informed investment decisions: Environmental Factors: Climate change, energy efficiency, waste management, and resource depletion are critical factors that can significantly impact a company's long-term financial performance. Social Factors: Employee relations, community engagement, human rights, and labor standards are essential components of a company's social performance. Governance Factors: Corporate governance, board diversity, executive compensation, and shareholder rights are vital indicators of a company's governance structure and ethical practices. Incorporating ESG Data and Analysis into the Investment Process To effectively integrate ESG considerations into investment decisions, investment professionals need access to reliable ESG data and analysis. This includes: ESG Ratings: ESG rating agencies provide evaluations of companies based on their environmental, social, and governance performance, offering a valuable resource for investors. ESG Reporting: Companies are increasingly disclosing ESG practices and performance in their annual reports, providing investors with insights into their commitment to sustainability. Specialized Research: Many investment firms and independent research organizations provide in-depth analysis of ESG issues and their impact on capital markets. Engagement with Company Boards: Active engagement with company boards can help investors better understand a company's ESG strategy and targets. How Portfolio Managers are Integrating ESG Factors Portfolio managers can incorporate ESG factors into their investment practices through various strategies, including: Positive Screening: Selecting companies that demonstrate strong ESG performance or align with specific sustainable development goals. ESG Integration: Incorporating ESG factors into traditional financial analysis to identify potential risks and opportunities related to ESG issues. Active Ownership: Actively engaged institutional investors, such as pension funds and asset owners, can influence corporate behavior by voting on ESG-related resolutions or engaging directly with senior management on ESG matters. InvestGlass Portfolio Management with Suitability Tests Conclusion ESG factors have become a critical component in shaping investment decisions, and integrating these considerations is essential for investment professionals seeking to make informed decisions and achieve sustainable financial performance. By understanding the key ESG factors and incorporating ESG data and analysis into their investment process, investors can more effectively navigate the increasingly complex world of sustainable finance. --- - Published: 2023-04-15 - Modified: 2025-03-19 - URL: https://www.investglass.com/improve-customer-experience-in-banking-with-crm-a-comprehensive-guide-with-investglass-crm/ - Categories: Article - Tags: Improve Customer Experience in Banking with CRM The banking industry is experiencing rapid digital transformation, driven by evolving customer expectations and technological advancements. In 2023, 63% of banks collaborated with fintech companies to enhance digital services, a figure projected to reach 75% by 2024. This shift necessitates that banks and financial institutions adapt and innovate to deliver superior advisory services and improve customer experiences. Today, banks and financial institutions must adapt and innovate to provide superior advisory services and enhance the customer experience. In this blog post, we'll explore how InvestGlass, a Swiss-based CRM platform, can help banks, private banks, wealth management firms, and credit unions improve customer satisfaction and streamline their operations. 1. Portfolio Management and Financial Planning with CRM InvestGlass CRM offers a powerful suite of tools for portfolio management, financial planning, and wealth management. By integrating CRM with their existing systems, financial advisors and asset managers can gain a holistic view of their clients' investment portfolios and financial goals. This enables them to provide personalized advice and design tailored investment strategies for their clients. 2. Streamlining the Sales Process with Digital Onboarding Tools InvestGlass CRM offers an end-to-end digital onboarding tools platform, which simplifies the process of opening complex bank accounts and onboarding new clients. By leveraging digital onboarding solutions, banks and financial institutions can provide faster and more efficient services, improving customer satisfaction and reducing operational costs. Digital onboarding InvestGlass 3. Enhancing Client Communication with the Client Portal A key aspect of improving customer experience is providing clients with a seamless and intuitive digital presence. InvestGlass CRM offers a customizable client portal that allows clients to access their financial information, investment portfolios, and communicate with their advisors easily. This level of transparency and access fosters trust, brand loyalty, and improves customer satisfaction. 4. Marketing Automation for Personalized Campaigns InvestGlass CRM enables banks and financial institutions to create targeted marketing campaigns that resonate with their clients. With marketing automation features, businesses can effectively segment their customers and send tailored content to nurture leads and build brand loyalty. This not only helps to streamline the sales pipeline but also empowers employees to focus on providing high-quality advisory services. 5. Data-driven Insights for Superior Advisory Services for any financial institutions InvestGlass CRM provides robust data analysis tools that allow banks and financial institutions to monitor portfolio risk, track performance, and make informed decisions based on real-time data. By leveraging these insights, banks can offer their clients superior advisory services and adapt to market changes proactively. 6. Comprehensive Integration for a Cohesive Experience InvestGlass CRM offers seamless integration with various third-party systems, enabling banks to create a cohesive experience across all their digital products and services. This helps businesses streamline their operations and save time while ensuring their clients enjoy a consistent and engaging experience. 7. Data Protection and Privacy with Swiss-based CRM for private bank InvestGlass CRM, being a Swiss-based CRM platform, is not subject to the US Cloud Act, ensuring that customer data is protected under stringent Swiss privacy laws. This offers enhanced data protection and privacy assurances for customers and allows banks and financial institutions to operate with confidence and peace of mind. Switzerland Sovereignty first 8. Why a CRM is meant to improve customer satisfaction? Customer Relationship Management (CRM) systems are designed to improve customer satisfaction by streamlining and enhancing various aspects of the customer journey. They facilitate efficient communication, organization, and data analysis, helping businesses build strong, long-lasting relationships with their customers. Here are several reasons why CRM systems play a crucial role in improving customer satisfaction: Centralized Customer Data: CRM systems store all customer data in one central location, making it easier for businesses to access, analyze, and utilize customer information. This allows companies to gain a comprehensive understanding of each customer, their preferences, and their past interactions with the business. Personalized Customer Experience: By analyzing customer data, CRM systems enable businesses to segment their customers based on preferences, needs, and behaviors. This information helps businesses create targeted and personalized marketing campaigns, services, and offers, which resonate with customers and improve their overall experience. Efficient Communication: CRM systems help businesses streamline their communication with customers by automating routine tasks, tracking interactions, and providing instant access to customer data. This allows businesses to respond to customer inquiries and requests quickly, improving response times and overall satisfaction. Improved Customer Support: CRM systems can integrate with customer support tools, enabling businesses to track support tickets, monitor response times, and identify areas for improvement. By improving customer support processes, businesses can address customer issues promptly and effectively, leading to increased satisfaction and loyalty. Collaborative Approach: CRM systems foster a collaborative environment by allowing different departments within a company to access and share customer data. This helps in providing a seamless experience across various touchpoints, ensuring customers receive consistent, high-quality service throughout their journey with the business. Data-driven Decision Making: CRM systems provide businesses with valuable insights and analytics that can be used to make informed decisions, enhance business strategies, and identify opportunities for improvement. This data-driven approach allows businesses to anticipate customer needs, adapt to changing market conditions, and deliver exceptional customer experiences. Proactive Problem Solving: CRM systems can help businesses identify potential issues before they escalate, allowing them to address concerns proactively and maintain customer satisfaction. By analyzing customer feedback and tracking performance metrics, businesses can quickly spot trends, resolve problems, and implement improvements. In summary, CRM systems are designed to improve customer satisfaction by providing businesses with the tools they need to manage customer relationships effectively. By centralizing customer data, enabling personalized experiences, streamlining communication, and fostering a collaborative approach, CRM systems help businesses build strong, long-lasting relationships with their customers, ultimately leading to improved customer satisfaction and loyalty. InvestGlass CRM is a comprehensive solution that enables banks and financial institutions to improve customer experience and streamline their operations. By adopting InvestGlass CRM, banks can provide their clients with superior advisory services, personalized marketing campaigns, and a seamless digital experience, driving customer satisfaction and business success. --- - Published: 2023-04-15 - Modified: 2025-03-26 - URL: https://www.investglass.com/how-investglass-crm-revolutionizes-real-estate-in-dubai-a-comprehensive-guide/ - Categories: Article - Tags: CRM for real estate in Dubai Dubai's real estate market is booming, and it's essential to stay ahead of the game with the right tools. One such tool that has become indispensable is the Customer Relationship Management (CRM) system. As a real estate professional in Dubai, you must keep up with the demands of the competitive market, and InvestGlass CRM is here to help. In this article, we will discuss the importance of using CRM for real estate in Dubai and how InvestGlass CRM, hosted on Dubai servers, is the perfect solution for your business. What is CRM and Why is it Essential for Real Estate? Customer Relationship Management (CRM) is a technology that allows businesses to manage and analyze customer interactions and data. It helps in maintaining relationships, improving customer service, and driving sales growth. In real estate, CRM is crucial for various reasons: Organize and track leads: CRM helps real estate agents manage leads, track their progress, and follow up with them effectively. Streamline communication: CRM systems facilitate communication between agents and clients, allowing for easy and timely correspondence. Automate tasks: CRM can automate various tasks, such as lead generation, appointment scheduling, and marketing campaigns, saving time and effort. Improve client retention: By providing personalized services, CRM helps real estate agents retain clients and encourage repeat business. InvestGlass CRM: The Best Solution for Real Estate Professionals in Dubai InvestGlass CRM is an advanced CRM platform tailored for the financial and real estate industry. Here's why InvestGlass CRM is the best solution for real estate professionals in Dubai: Hosted on Dubai Servers InvestGlass CRM can be hosted on Dubai servers, ensuring data security, local compliance, and faster processing times. This is quite unique because the best real estate crm software in the market does not offer this solution. This will help you to guarantee that the data does not leave the country. Sales software for real estate InvestGlass CRM offers a range of sales tools designed to optimize your sales process, including: Deal management: Track, manage, and close deals with ease. You can import all the property management data. Lead scoring: Identify and prioritize the most promising leads. Pipeline management: Monitor the progress of leads and deals through each stage of the sales funnel. Lead management is fully flexible and easy to use and will help you to track real estate agents' progress. InvestGlass pipeline Automation Tools InvestGlass CRM's automation tools help real estate professionals streamline their processes and improve efficiency. These tools include: Automated workflows: Create custom workflows to automate routine tasks, such as lead assignment and follow-up. Task management: Automatically generate and assign tasks to agents, ensuring that they never miss a beat. Real-time alerts: Receive instant notifications about crucial events, such as a new lead or deal milestone. Marketing Tools InvestGlass CRM offers a variety of marketing tools to help real estate agents create and execute successful marketing campaigns, including: Email marketing: Design and send targeted email campaigns to nurture leads and drive conversions. Social media integration: Manage and monitor social media presence across multiple platforms, all in one place. Lead generation: Use built-in tools to generate new leads and integrate them into your CRM system seamlessly. InvestGlass Email System Conclusion InvestGlass is one of the best crm software in Dubai As a real estate professional in Dubai, staying ahead of the competition is crucial. InvestGlass CRM offers an all-in-one solution for managing your sales, marketing, and automation needs. With its Dubai server hosting, InvestGlass CRM ensures data security, local compliance, and faster performance. Don't wait to revolutionize your real estate business in Dubai - try InvestGlass CRM today. --- - Published: 2023-04-15 - Modified: 2025-03-19 - URL: https://www.investglass.com/the-best-crm-in-dubai-why-investglass-is-the-top-choice-for-uae-businesses/ - Categories: Article - Tags: Best CRM in Dubai The UAE, especially Dubai, is a fast-growing business hub, driving demand for Customer Relationship Management (CRM) solutions. The global CRM market is projected to reach $129 billion by 2028 (12% CAGR). In the UAE, CRM adoption is rising due to AI, cloud-based solutions, and digital transformation initiatives. Industries like finance, retail, and healthcare are leveraging CRM to streamline operations and enhance customer engagement. With numerous options available, it can be difficult to determine the best CRM for Dubai businesses. In this article, we'll explore why InvestGlass CRM is the best solution for companies in the UAE, and how it can be hosted on Dubai servers. Top Features of InvestGlass CRM InvestGlass CRM boasts a plethora of features designed to streamline and enhance business operations in Dubai. Here are some of the key functionalities that set it apart from other CRM solutions: Sales Tools InvestGlass offers a comprehensive suite of sales tools that help businesses better manage and nurture their customer relationships. These tools include: Contact Management: Maintain an up-to-date database of customer information and easily access important details when needed. Lead Scoring: Automatically prioritize leads based on their likelihood to convert, helping sales teams focus on the most promising opportunities. Pipeline Management: Visualize and manage your sales pipeline with ease, ensuring deals move smoothly through each stage of the process. InvestGlass the Swiss CRM Automation Tools InvestGlass CRM empowers businesses to automate various tasks, freeing up valuable time and resources for more strategic initiatives. With its automation tools, companies can: Automate Follow-Ups: Ensure timely communication with leads and customers through automated emails and notifications. Task Management: Streamline workflows by automating routine tasks and setting reminders for important events. Integration with Third-Party Apps: Seamlessly connect with popular business applications, such as email marketing platforms, project management tools, and more. Marketing Tools Staying ahead of the competition requires effective marketing strategies, and InvestGlass CRM delivers a range of powerful marketing tools to help businesses in Dubai achieve this: Email Campaign Management: Easily design, execute, and analyze targeted email campaigns to nurture leads and engage customers. Landing Page Builder: Create and optimize high-converting landing pages without any technical expertise. Analytics and Reporting: Access detailed reports on marketing performance to inform data-driven decision-making and optimize ROI. Hosting InvestGlass CRM on Dubai Servers One of the key benefits of InvestGlass CRM is the option to host it on Dubai-based servers. By doing so, businesses can ensure faster access to their CRM system and guarantee that their data remains secure and compliant with local regulations. Final Thoughts When it comes to selecting the best CRM for businesses in Dubai and the wider UAE, InvestGlass CRM stands out as the top choice. With its extensive range of sales, automation, and marketing tools, InvestGlass CRM can help companies in the region enhance their customer relationship management and drive business growth. Moreover, the option to host the platform on Dubai servers ensures optimal performance and data security. --- - Published: 2023-04-15 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-do-you-overcome-regulatory-compliance/ - Categories: Article - Tags: overcome regulatory compliance Regulatory compliance is a crucial aspect of the financial services industry. By managing risk, ensuring transparency, and maintaining accurate records, financial institutions can secure their reputation and foster a healthy business environment. InvestGlass CRM is an industry leader offering a comprehensive customer relationship management solution tailored for corporate and investment banking, private equity, and wealth management professionals. In this article, we'll explore the features of InvestGlass CRM that make it an ideal choice for businesses in need of a financial services cloud platform with capital markets grade security. InvestGlass CRM: Integrated Compliance Management InvestGlass CRM provides a full customer engagement platform, incorporating industry-specific business logic to streamline various aspects of compliance, such as regulatory reporting, project management, and client relationships. Key features include: Portfolio Management and Customer Relationship Management InvestGlass CRM offers a seamless integration between portfolio management and customer relationship management (CRM), allowing financial professionals to efficiently manage their clients' portfolios and proactively target new opportunities. Financial Services Cloud: Capital Markets, Private Equity, and Investment Banking With a robust financial services cloud platform, InvestGlass CRM caters to businesses operating in capital markets, private equity, and investment banking. This tailored solution offers rapid custom application development to support the unique needs of financial institutions in these sectors. InvestGlass Portfolio Management with Suitability Tests Capital Markets Grade Security InvestGlass CRM ensures the highest level of security for sensitive data, meeting the stringent requirements of capital markets grade security. This ensures that businesses can trust the platform with their most confidential information. Deal Management for Private Equity Firms and Investment Management Professionals InvestGlass CRM simplifies deal management for private equity firms and investment management professionals, enabling them to optimize their deal flow and maximize revenue growth. The platform provides tools for deal sourcing, proactive targeting strategy, and deal teams collaboration, empowering senior bankers to make informed decisions. Regulatory Compliance and Integrated Content Management InvestGlass CRM provides a comprehensive suite of tools to help businesses ensure regulatory compliance while reducing manual processes and eliminating manual data entry. The platform offers integrated content management, which simplifies the management of all compliance-related documentation. Marketing Campaigns and Client Communication InvestGlass CRM supports compliant marketing campaigns and client communication, empowering businesses to build brand loyalty and customer ROI while adhering to industry regulations. Transforming Financial Institutions with InvestGlass CRM InvestGlass CRM offers a comprehensive solution for financial institutions, including banking operations, credit unions, and mortgage professionals. The platform enables businesses to streamline their sales process, achieve digital transformation, and improve sales performance. By adopting InvestGlass CRM, financial institutions can focus on their core competencies, such as innovative product development, agile product innovation, and real-time data analysis. Conclusion InvestGlass CRM is a global leader in providing customer relationship management solutions tailored to the unique needs of financial institutions. By incorporating industry-specific business logic and offering capital markets grade security, InvestGlass CRM empowers businesses to efficiently manage their portfolios, ensure regulatory compliance, and build strong client relationships. The platform's versatility and comprehensive feature set make it an ideal choice for businesses operating in corporate and investment banking, private equity, and wealth management sectors. --- - Published: 2023-04-03 - Modified: 2025-11-15 - URL: https://www.investglass.com/hot-vs-warm-vs-cold-which-crypto-wallet-is-right-for-me/ - Categories: Article - Tags: Cryptocurrency Wallets Cryptocurrencies are digital assets that can be stored in digital wallets, which can be either hot, warm, or cold. Each of these wallets has its unique features, advantages, and disadvantages. As a crypto investor, it's essential to choose the right type of wallet that suits your needs and investment goals. In this blog, we'll explore the differences between hot, warm, and cold wallets and help you decide which one is the right fit for you. Hot Wallets Hot wallets are digital wallets that are connected to the internet and are always online. These wallets are easily accessible and convenient, making them a popular choice for frequent traders and investors. Hot wallets are often free to use and can be accessed from various devices, including desktops, laptops, and smartphones. However, hot wallets are more vulnerable to security threats, such as hacking and phishing attacks, since they are constantly connected to the internet. If a hacker gains access to a hot wallet, they can easily steal the cryptocurrencies stored in it. Warm Wallets Warm wallets are a hybrid between hot and cold wallets. They are not always online but can be connected to the internet when needed. Warm wallets are typically hardware wallets that store your private keys offline but can be connected to the internet when you want to transfer or trade your cryptocurrencies. Warm wallets offer a higher level of security than hot wallets since they store private keys offline. However, they are less convenient since they require manual intervention to connect to the internet when needed. Cold Wallets Cold wallets, also known as hardware wallets, are physical devices that store your private keys offline. They are the most secure type of wallet since they are not connected to the internet, making them immune to hacking and phishing attacks. However, cold wallets are less convenient than hot and warm wallets since they require physical access to make transactions. They are typically used by long-term investors who want to store their cryptocurrencies for an extended period. Which Wallet is Right for You? The choice of the right wallet depends on your investment goals, trading frequency, and security requirements. If you're a frequent trader or investor and need quick access to your cryptocurrencies, a hot wallet may be the right choice for you. However, if security is your top priority, a cold wallet may be a better option. If you're looking for a balance between convenience and security, a warm wallet may be the best fit for you. They offer a higher level of security than hot wallets while being more convenient than cold wallets. In conclusion, choosing the right type of wallet is crucial for the safety of your cryptocurrencies. Make sure to evaluate your needs and investment goals carefully before selecting a wallet type. Hot wallets offer convenience, warm wallets offer a balance between convenience and security, while cold wallets offer the highest level of security. What is Multisignature (multisig) and should i care about it? Multisignature, commonly referred to as "multisig," is a security feature that involves requiring multiple signatures or approvals before a transaction can be completed. It is an advanced security measure designed to protect digital assets, such as cryptocurrencies, from theft, fraud, and other security breaches. In a typical multisig setup, a digital transaction requires approval from multiple parties, typically two or three. Each party has their own private key, and all of the private keys must be used to sign off on the transaction before it can be executed. This process ensures that no single individual has complete control over the assets, reducing the risk of theft or fraud. Multisig is a valuable security measure for individuals or businesses that hold large amounts of digital assets. By requiring multiple approvals, multisig can significantly reduce the risk of a single point of failure. For example, if one individual's private key is compromised, the assets would still be secure because the other parties would have to approve the transaction before it could be executed. As a crypto investor or trader, you should care about multisig if you hold significant amounts of digital assets. It is an advanced security measure that can significantly reduce the risk of theft or fraud. However, multisig does require additional setup and maintenance, which may be cumbersome for some users. Ultimately, the decision to use multisig should be based on your specific security requirements and risk tolerance. If you are concerned about the security of your digital assets and are willing to put in the extra effort to set up multisig, it can be an effective way to protect your investments. Multisignature (multisig) What is Multi-party Computation (MPC) and should I care about it? Multi-Party Computation (MPC) is a cryptographic technique that allows multiple parties to jointly compute a function over their private inputs without revealing their inputs to each other. It is a way to perform secure computations on data without revealing the data to anyone, including the other parties involved in the computation. MPC has a wide range of applications, including secure data sharing, secure voting, and secure financial transactions. In the context of cryptocurrencies, MPC can be used to secure wallets and protect private keys, ensuring that digital assets remain secure even if one party's private key is compromised. MPC is an advanced security measure that can significantly enhance the security of digital assets. By allowing multiple parties to jointly compute a function without revealing their private inputs, MPC can reduce the risk of theft, fraud, and other security breaches. As a crypto investor or trader, you should care about MPC if you hold significant amounts of digital assets or are concerned about the security of your private keys. MPC can be an effective way to protect your digital assets, especially if you are working with multiple parties or are concerned about the security of your private keys. However, MPC is an advanced cryptographic technique that may require specialized knowledge and expertise to implement properly. If you are considering using MPC to secure your digital assets, you should consult with a security expert or seek out a reputable service provider with experience in implementing MPC solutions. In summary, MPC is an advanced security technique that can significantly enhance the security of digital assets. If you hold significant amounts of digital assets or are concerned about the security of your private keys, you should consider implementing an MPC solution to protect your investments. However, it is essential to work with a knowledgeable and experienced service provider to ensure that the MPC solution is implemented correctly and securely. Multi-party Computation (MPC) How InvestGlass CRM and PMS can help crypto brokers and exchanges? InvestGlass CRM and PMS (Portfolio Management System) can help crypto brokers and exchanges in several ways: Improved Customer Relationship Management: InvestGlass CRM can help crypto brokers and exchanges manage their client relationships more effectively. By keeping track of client data and interactions, brokers and exchanges can better understand their clients' needs and preferences and provide more personalized service. This can help build stronger relationships with clients and improve client retention. Streamlined Portfolio Management: InvestGlass PMS can help crypto brokers and exchanges manage client portfolios more efficiently. The system can automatically track and analyze portfolio performance, monitor risk, and generate reports. This can help brokers and exchanges make better investment decisions and provide more value to their clients. Enhanced Compliance and Security: InvestGlass offers a range of security and compliance features, including data encryption, two-factor authentication, and KYC/AML compliance. These features can help crypto brokers and exchanges meet regulatory requirements and ensure the security of their clients' data and assets. Customizable and Scalable: InvestGlass CRM and PMS are highly customizable and can be tailored to meet the unique needs of crypto brokers and exchanges. The systems are also scalable, allowing brokers and exchanges to expand their operations as their business grows. InvestGlass is the ONLY friendly CRM, non-US, fintech friendly which connects a CRM and PMS that can help crypto brokers and exchanges improve their operations, provide better service to their clients, and enhance their overall competitiveness in the market. By leveraging the latest technology and advanced features, InvestGlass can help brokers and exchanges stay ahead of the curve in the rapidly evolving crypto landscape. What is InvestGlass and how does it support crypto brokers and exchanges? InvestGlass is a Swiss-built platform that combines CRM and Portfolio Management tools to help crypto brokers and exchanges manage clients, portfolios, onboarding and compliance in one secure environment. How does InvestGlass simplify client onboarding for crypto firms? It offers digital onboarding with customizable forms, automated workflows and integrated KYC/AML checks, helping firms open accounts faster and with fewer manual steps. Can InvestGlass manage crypto portfolios alongside traditional assets? Yes. It provides a unified view of crypto and traditional holdings, including performance, valuations and risk exposure, making portfolio management easier and more transparent. How does InvestGlass enhance compliance for crypto brokers and exchanges? The system includes audit trails, approval chains, identity verification flows and strong data protection, helping firms stay compliant with evolving regulations. What marketing and sales tools does InvestGlass offer to crypto companies? InvestGlass includes CRM features such as segmentation, automated campaigns, pipeline tracking and client communication tools that help firms attract and retain clients. Does InvestGlass integrate with trading platforms and crypto market data? Yes. It supports integrations with trading systems, market data sources and third-party fintech tools, allowing teams to centralize operations in one platform. How can automation in InvestGlass benefit a fast-moving crypto business? The platform provides automated workflows, notifications, document generation and AI assistance that reduce repetitive tasks and speed up client servicing. Can InvestGlass generate detailed risk and performance reports for crypto portfolios? Yes. It offers analytics, exposure monitoring, customizable reports and portfolio summaries to help brokers deliver clarity and insights to clients. Is InvestGlass scalable and customizable for growing crypto operations? The platform is flexible and no-code configurable, allowing firms to tailor workflows, dashboards and data fields. It scales easily as the business expands. Why choose InvestGlass over generic CRM or PMS solutions? InvestGlass is purpose-built for financial and crypto-asset businesses, combining onboarding, CRM, PMS, automation and compliance within a secure European infrastructure. --- - Published: 2023-03-31 - Modified: 2025-03-14 - URL: https://www.investglass.com/6-best-free-email-accounts-service-providers-of-2023/ - Categories: Article - Tags: free email accounts Email has become an integral part of our daily lives, as it enables us to stay connected with friends, family, colleagues, and even businesses. In today’s digital age, selecting a secure email provider has become increasingly important due to rising privacy and security concerns. Notably, over 347 billion emails are sent each day, highlighting the scale at which data protection is needed (Statista). Platforms like Proton Mail, based in Switzerland, offer end-to-end encryption and currently serve more than 70 million users globally, reflecting growing demand for privacy-focused services (LifeWire). However, with privacy and security concerns on the rise, it is crucial to use a trustworthy email service provider that safeguards our personal information. In this blog, we will explore the best free and private email accounts and service providers of 2023. ProtonMail ProtonMail is a popular email service provider that offers end-to-end encryption for all messages. It has a user-friendly interface and offers a range of features such as custom domains, multi-user support, and two-factor authentication. ProtonMail also has a mobile app for both iOS and Android devices. Tutanota Tutanota is another popular email service provider that offers end-to-end encryption for all messages. It has a sleek and modern interface and offers features such as custom domains, calendar integration, and two-factor authentication. Tutanota also has a mobile app for both iOS and Android devices. Mailfence Mailfence is a privacy-focused email service provider that offers end-to-end encryption for all messages. It has a clean and simple interface and offers features such as custom domains, two-factor authentication, and a calendar. Mailfence also has a mobile app for both iOS and Android devices. Hushmail Hushmail is a secure email service provider that offers end-to-end encryption for all messages. It has a user-friendly interface and offers features such as custom domains, two-factor authentication, and mobile access. Hushmail also has a mobile app for both iOS and Android devices. StartMail StartMail is a private email service provider that offers end-to-end encryption for all messages. It has a modern interface and offers features such as custom domains, two-factor authentication, and anonymous payment options. StartMail also has a mobile app for both iOS and Android devices. Posteo Posteo is a privacy-focused email service provider that offers end-to-end encryption for all messages. It has a simple and intuitive interface and offers features such as custom domains, two-factor authentication, and calendar integration. Posteo also has a mobile app for both iOS and Android devices. In conclusion, choosing a trustworthy and private email service provider is essential to safeguard your personal information. These six email service providers offer reliable and secure email services for free while prioritizing user privacy. We hope this list helps you choose the best email service provider that fits your needs. Email service How to Make an Email Account Creating an email account is a straightforward process that can be done in a few simple steps. Here's a general guide on how to make an email account: Choose an email service provider: The first step is to select an email service provider such as Gmail, Outlook, or Yahoo Mail. Each service provider offers unique features, so choose one that fits your needs. Go to the email service provider's website: Once you've selected a service provider, go to their website. You'll usually find a "Sign up" or "Create an account" button on the homepage. Enter your personal information: You'll need to enter your name, date of birth, and other personal information to create an account. You may also be required to create a username and password. Choose your email address: You'll need to choose an email address that will be used to send and receive emails. Most service providers allow you to customize your email address with unique usernames. Verify your account: After entering your personal information and choosing your email address, you'll need to verify your account. This is typically done by clicking on a link sent to the email address you provided during the registration process. Start using your email account: Once you've verified your account, you can start using your email address to send and receive emails. It's important to note that some email service providers may have different registration processes or requirements. However, these steps should give you a general idea of how to make an email account. How to make the most of your email? Email is a powerful communication tool that can help you stay organized, communicate effectively, and save time. Here are some tips on how to make the most of your email: Set up folders and filters: Organize your inbox by creating folders and filters to sort your emails. This can help you prioritize important messages and reduce clutter. Use a clear subject line: Make sure your subject line clearly communicates the purpose of your email. This can help your recipient understand the content of your message and prioritize their responses accordingly. Keep your message concise: Try to keep your message brief and to the point. This can help ensure that your recipient understands the purpose of your email and can respond more efficiently. Use a professional tone: Use a professional tone and avoid using slang or informal language. This can help ensure that your recipient takes your message seriously and responds appropriately. Reply promptly: Try to reply to emails as soon as possible, especially if they require urgent attention. This can help you build trust with your recipients and avoid unnecessary delays. Use email templates: Consider creating email templates for frequently used messages. This can help you save time and ensure that your messages are consistent and professional. Schedule email time: Set aside dedicated time for checking and responding to emails. This can help you avoid distractions and be more efficient with your time. Overall, by following these tips, you can make the most of your email and improve your communication and productivity. InvestGlass Email System How can you leverage InvestGlass Swiss CRM email function for email marketing? InvestGlass Swiss CRM offers a powerful email function that can be leveraged for email marketing. Here are some ways to use the InvestGlass Swiss CRM email function for email marketing: Create targeted email lists: Use the CRM's segmentation and filtering features to create targeted email lists based on customer demographics, interests, or behaviors. Personalize your emails: Use the CRM's customer data to personalize your emails with customer names, interests, or other relevant information. Schedule and automate email campaigns: Use the CRM's automation features to schedule and automate email campaigns. This can help you save time and ensure that your emails are sent at the optimal time for maximum impact. Track and analyze email performance: Use the CRM's tracking and analytics features to track and analyze the performance of your email campaigns. This can help you identify what's working and what's not, so you can adjust your approach and improve your results. Use email templates: Create and save email templates for commonly used messages or campaigns. This can help you save time and ensure that your emails are consistent and professional. Overall, by using InvestGlass Swiss CRM's email function for email marketing, you can improve your communication with customers, build stronger relationships, and increase your marketing effectiveness. --- - Published: 2023-03-31 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-to-write-a-business-proposal/ - Categories: Article - Tags: How to Write a Business Proposal Crafting a well-structured business proposal is crucial for securing new clients and driving business growth. Notably, companies with a formal business plan are 30% more likely to experience growth compared to those without one. Additionally, businesses that develop comprehensive proposals increase their chances of securing funding by 2. 5 times. These statistics underscore the importance of meticulous proposal writing in achieving business success. A business proposal is a written document that outlines a proposed project or business venture and seeks to persuade potential clients, investors, or partners to support or finance it. Writing a business proposal can seem daunting, but by following these steps, you can create a compelling proposal that effectively communicates your ideas and objectives: Define the problem: Start by identifying the problem that your proposed project or business venture aims to solve. Clearly articulate the issue and provide supporting evidence to demonstrate its significance. State your solution: Explain how your proposed project or business venture addresses the identified problem. Describe your approach and provide details on how your solution will be implemented. Define your target audience: Identify your target audience, which could include potential clients, investors, or partners. Understand their needs and preferences to create a tailored proposal that resonates with them. Establish your credibility: Share your credentials, expertise, and past successes to demonstrate why you are qualified to execute the proposed project or business venture. Provide a detailed plan: Outline a detailed plan for the proposed project or business venture, including timelines, milestones, and deliverables. Explain how you will measure success and ensure accountability. Include a budget: Provide a budget that outlines all costs associated with the proposed project or business venture, including personnel, materials, and any other expenses. Clearly explain how the funds will be used and provide a rationale for each expense. Address potential concerns: Anticipate potential concerns or objections and address them in your proposal. Be prepared to explain how you will mitigate risks and overcome obstacles. Conclude with a call to action: End your proposal with a clear call to action, such as scheduling a meeting or follow-up call. Provide your contact information and encourage the recipient to reach out with any questions or concerns. By following these steps, you can create a well-structured and persuasive business proposal that effectively communicates your ideas and objectives, and helps you win support and funding for your proposed project or business venture. Building a business proposal What is the difference between a business proposal, a sales proposal and a marketing proposal? A business proposal, a sales proposal, and a marketing proposal are all types of proposals that serve different purposes. Here are the key differences between them: Business proposal: A business proposal is a document that outlines a proposed project or business venture and seeks to persuade potential clients, investors, or partners to support or finance it. Business proposals focus on the overall feasibility and viability of the proposed project or business venture, including its goals, objectives, and expected outcomes. Sales proposal: A sales proposal is a document that outlines a proposed product or service and seeks to persuade potential customers to make a purchase. Sales proposals focus on the specific features and benefits of the product or service being offered, as well as its pricing and any applicable terms and conditions. Marketing proposal: A marketing proposal is a document that outlines a proposed marketing campaign or strategy and seeks to persuade potential clients or partners to invest in it. Marketing proposals focus on the overall marketing objectives, target audience, messaging, and tactics that will be used to achieve specific business goals. In summary, while all three types of proposals aim to persuade a recipient to take a specific action, they differ in terms of their focus and content. Business proposals focus on the overall feasibility and viability of a proposed project or business venture, sales proposals focus on the features and benefits of a specific product or service, and marketing proposals focus on the overall marketing objectives, target audience, messaging, and tactics that will be used to achieve specific business goals. Welcome InvestGlass How long should a marketing proposal take? The length of a marketing proposal can vary depending on the scope of the project or campaign, the complexity of the strategy being proposed, and the expectations of the client or prospect. However, a general rule of thumb is that a marketing proposal should be concise, focused, and easy to read, while still providing enough detail to communicate the proposed strategy effectively. A typical marketing proposal may be anywhere from 5 to 20 pages long, although some may be longer or shorter depending on the specific circumstances. The proposal should include an executive summary that provides a brief overview of the proposed strategy and its expected outcomes, as well as a detailed breakdown of the target audience, messaging, channels, tactics, budget, and timeline. It's important to keep in mind that the length of the proposal should not be the primary focus. Instead, the proposal should be focused on providing a clear and compelling case for why the proposed marketing strategy is the best fit for the client's business goals and objectives. The proposal should be easy to read and understand, with clear headings, subheadings, and visuals where appropriate to help break up text and make key points stand out. Ultimately, the goal of a marketing proposal is to persuade the client or prospect to invest in the proposed marketing strategy. By focusing on the quality of the content and providing a clear and concise proposal, marketers can increase the likelihood of winning new business and driving success for their clients. Marketing & Testing How do you structure a marketing plan? A marketing plan is a document that outlines a company's overall marketing strategy and tactics. It typically includes an analysis of the market, target audience, competitive landscape, goals, objectives, and a plan for how to achieve those goals. Here are the steps to structure a marketing plan: Executive Summary: This section provides a brief overview of the marketing plan, highlighting key goals, objectives, and strategies. It should be no longer than one or two pages. Situation Analysis: This section provides a detailed analysis of the current market environment, including industry trends, competitive landscape, and target audience characteristics. It should include data from market research, surveys, and other relevant sources. Target Market: This section defines the company's target audience and includes detailed buyer personas. It should describe the target market's demographics, psychographics, behaviors, and preferences. SWOT Analysis: This section analyzes the company's strengths, weaknesses, opportunities, and threats. It should identify areas where the company has a competitive advantage and areas where it needs to improve. Goals and Objectives: This section defines specific, measurable, and achievable goals and objectives for the marketing plan. It should align with the company's overall business objectives and KPIs. Marketing Mix: This section outlines the tactics that will be used to achieve the marketing goals and objectives. It includes the four Ps of marketing: product, price, promotion, and place. Budget: This section outlines the marketing budget, including expenses related to advertising, promotions, events, and other activities. It should also include projected revenue and ROI. Timeline: This section includes a timeline for the marketing plan, including deadlines for each tactic and milestone. Metrics: This section outlines the metrics that will be used to measure the success of the marketing plan. It should include both short-term and long-term metrics. By following these steps, marketers can structure a comprehensive marketing plan that effectively communicates the company's marketing strategy, goals, objectives, and tactics. It should be a living document that is regularly reviewed and updated to reflect changes in the market and the company's business objectives. Automation you should include your business proposal and how InvestGlass automation software can help Automation can be a powerful tool to include in your business proposal, as it can help to streamline processes, increase efficiency, and reduce the time and cost of completing certain tasks. Here are some types of automation that you may want to consider including in your business proposal: Marketing Automation: Marketing automation can help to automate repetitive marketing tasks such as lead nurturing, email campaigns, and social media management. By automating these tasks, you can free up your team's time to focus on more strategic activities. Sales Automation: Sales automation can help to automate tasks such as lead generation, lead qualification, and sales follow-up. By automating these tasks, you can reduce the time it takes to move leads through the sales funnel and increase the efficiency of your sales team. Customer Service Automation: Customer service automation can help to automate tasks such as ticket management, customer inquiries, and chatbot interactions. By automating these tasks, you can provide faster and more efficient customer service, which can lead to higher customer satisfaction rates. InvestGlass automation software can help you to implement these types of automation and more. InvestGlass offers a range of automation tools that can help to streamline your business processes, reduce costs, and improve efficiency. Some examples of InvestGlass automation features include: Lead Scoring: InvestGlass's lead scoring tool can help you to automatically score leads based on their level of engagement with your content and their likelihood to convert into a customer. Email Campaigns: InvestGlass's email campaign tool can help you to create and automate targeted email campaigns that are triggered based on specific actions or behaviors. Reporting and Analytics: InvestGlass's reporting and analytics tools can help you to track and analyze key performance metrics across your marketing, sales, and customer service activities. By including InvestGlass automation software in your business proposal, you can demonstrate your commitment to using the latest technology to improve your business processes, increase efficiency, and drive results. Let's discuss your business proposal! The InvestGlass team is glad to help you automate your business so don't hesitate to contact us even if you are at the mockup starting phase! --- - Published: 2023-03-31 - Modified: 2025-03-11 - URL: https://www.investglass.com/10-elevator-pitch-examples-to-inspire-your-own/ - Categories: Article - Tags: elevator pitch examples An elevator pitch is a concise summary of your business idea or product, typically delivered in 30 to 60 seconds—the duration of an average elevator ride. This brief yet impactful presentation aims to capture the listener's attention and convey the unique value proposition of your offering.  According to Forbes, the traditional elevator pitch has evolved, and modern approaches emphasize authentic storytelling and genuine engagement to effectively communicate your message. Incorporating relevant statistics can significantly enhance the effectiveness of your pitch by providing concrete evidence of your product's impact. For instance, stating that "our solution has helped clients achieve a 25% increase in operational efficiency within six months" offers tangible proof of value. Crafting a compelling elevator pitch involves clearly identifying the problem your product addresses, presenting your solution succinctly, and highlighting the benefits to the target audience. Ensuring your pitch is tailored to the listener's needs and interests can lead to more meaningful connections and opportunities. By refining your elevator pitch to be clear, concise, and data-driven, you can effectively communicate your business idea and leave a lasting impression on potential investors, partners, or clients. Here are 10 best elevator pitch examples to inspire your own: Airbnb: "At Airbnb, we help people belong anywhere. We're the world's largest community-driven hospitality company, with unique listings in over 190 countries. " Slack: "Slack is a team communication platform that streamlines conversations and keeps everyone in the loop. We help teams stay organized and work more efficiently. " Dropbox: "Dropbox is a file-sharing and collaboration tool that allows you to access your files from anywhere, on any device. We make it easy to share and collaborate on files with your team. " Uber: "Uber is a ride-sharing platform that connects drivers with riders. We make it easy and convenient to get around, with a seamless and reliable experience. " Square: "Square is a payment processing platform that allows small businesses to accept credit card payments. We help small businesses grow by making it easy and affordable to accept payments. " Trello: "Trello is a project management tool that helps teams stay organized and focused. We make it easy to track tasks, deadlines, and progress, all in one place. " Stripe: "Stripe is a payment processing platform that allows businesses to accept payments online. We help businesses of all sizes accept payments quickly and securely. " InvestGlass: "InvestGlass is the Swiss Sales and Compliance automation platform that helps businesses attract, engage, and satisfy customers. We help businesses grow by providing powerful tools for bankers, sales, and customer service. " Airbnb for pets: "At Rover, we connect pet owners with trusted and reliable pet sitters in their local area. We make it easy for pet owners to find and book the perfect pet sitter for their furry friend. " Grammarly: "Grammarly is a writing tool that helps you write with confidence. We help you catch grammar, spelling, and punctuation errors, and suggest improvements to your writing. " By studying these examples, you can learn how to craft your own compelling elevator pitch that communicates the key benefits of your idea or product in a concise and memorable way. Remember to keep your elevator pitch focused, clear, and compelling, and practice delivering it until it becomes second nature. Sales techniques Which inspiring sales films will help me sell? Glengarry Glen Ross (1992): This classic film starring Al Pacino, Jack Lemmon, and Alec Baldwin portrays the high-pressure world of real estate sales. It provides valuable lessons on the importance of motivation, persistence, and effective communication in sales. The Wolf of Wall Street (2013): This biographical film starring Leonardo DiCaprio is based on the life of Jordan Belfort, a former stockbroker who built a massive sales empire in the 1990s. While the film may glamorize some unethical sales tactics, it also highlights the importance of passion, drive, and innovation in sales. Jerry Maguire (1996): This romantic comedy starring Tom Cruise as a sports agent who starts his own agency provides valuable lessons on the importance of building strong relationships with clients, delivering exceptional customer service, and maintaining integrity in sales. Boiler Room (2000): This film follows a group of young stockbrokers as they navigate the cut-throat world of investment sales. It provides insights into the importance of building trust with clients, effective communication, and ethical decision-making in sales. The Pursuit of Happyness (2006): This biographical drama starring Will Smith is based on the true story of Chris Gardner, a struggling salesman who becomes homeless while trying to provide for his young son. It provides valuable lessons on the importance of resilience, determination, and perseverance in sales. By watching these inspiring sales films, you can gain valuable insights into the world of sales, and learn from the successes and failures of others in the industry. Remember that effective sales is about building strong relationships with clients, understanding their needs and goals, and delivering exceptional customer service. Brokers How InvestGlass can help me sell more and effectively? InvestGlass Swiss solution offers several features and tools that can help you sell more effectively and efficiently. Here are some ways in which InvestGlass can help you: Sales automation: InvestGlass Swiss solution offers a range of sales automation tools, such as email campaigns, lead scoring, and sales funnel tracking, which can help you streamline your sales process and reduce the time and effort required to close deals. Customized content: InvestGlass Swiss solution allows you to create customized content and sales materials, such as pitch decks, proposals, and reports, which can help you communicate your value proposition more effectively to potential clients. Data-driven insights: InvestGlass Swiss solution provides data-driven insights into your sales performance and customer behavior, which can help you identify areas for improvement and optimize your sales strategy. Personalization: InvestGlass Swiss solution allows you to personalize your sales approach and tailor your messaging to the specific needs and preferences of your target audience, which can help you build stronger relationships with clients and close more deals. Collaboration: InvestGlass Swiss solution offers collaboration tools that allow you to work more closely with your team, share information and insights, and collaborate on sales strategies, which can help you accelerate your sales process and improve your results. An elevator pitch isn't just a quick chat; it's your business in a nutshell. In the time it takes to ride an elevator, you should captivate your audience. Your pitch should be memorable, concise, and loaded with unique benefits. Let's look at some top-tier examples: Top 10 Elevator Pitch Examples CompanyElevator PitchAirbnb"We make the world your home. At Airbnb, you belong anywhere—hospitality redefined in 190 countries. "Slack"We're Slack—your team's communication hub. Streamlined chats, organized work. Efficiency made easy. "Dropbox"Dropbox simplifies your work. Access files anywhere, on any device. Collaboration made seamless. "Uber"Uber is your on-demand ride. Convenient, seamless, reliable. Travel smart. "Square"Square lets small businesses ring up sales. Easy and affordable credit card processing. Grow with us. "Trello"With Trello, project management is a breeze. Track tasks, deadlines, and progress. Get organized effortlessly. "Stripe"Stripe is your online cash register. Accept payments swiftly and securely. We're the business behind your business. "InvestGlass"InvestGlass: The Swiss army knife of Sales and Compliance. Attract, engage, retain. Your growth, our mission. "Rover"Rover connects pet owners with sitters. Hassle-free pet care in your neighborhood. Trust us with your furry friends. "Grammarly"Grammarly polishes your prose. Catch errors, improve style. Write confidently. " Learning from these examples, the secret sauce in crafting your own pitch includes focus, clarity, and a dash of charisma. Practice makes perfect. Sales Techniques Unveiled Through Cinema So, you're hooked on sales. Ever thought movies could be your next sales coach? Must-Watch Sales Movies Glengarry Glen Ross (1992): A harsh look at real estate sales. Learn about motivation and communication. The Wolf of Wall Street (2013): A wild ride with Jordan Belfort. Focused on passion and drive, but cautionary. Jerry Maguire (1996): Relationship-building in sports sales. Customer service and integrity take the front seat. Boiler Room (2000): Young stockbrokers in a ruthless world. Trust and ethics under the spotlight. The Pursuit of Happyness (2006): A real-life tale of resilience in sales. Never give up. Movies offer more than entertainment; they're a treasure trove of sales tactics. Build relationships, understand client needs, and aim for stellar customer service. How InvestGlass Supercharges Your Sales Wondering how InvestGlass can be your sales wingman? Look no further. InvestGlass Features for Optimal Sales Sales Automation: Streamline with email campaigns, lead scoring, and funnel tracking. Custom Content: Tailor your pitch decks, proposals, and reports. Data Insights: Get actionable insights for sales performance. Personalization: Customize your sales approach to your audience. Team Collaboration: Share, collaborate, and strategize with your team. InvestGlass is not just a tool; it's your sales strategy's best friend. With an array of features, it fine-tunes your sales process, makes personalization easy, and fosters team synergy. Your success is our blueprint. Crafting a killer elevator pitch, learning from cinema, and leveraging InvestGlass; it's all part of the sales game. Elevate your sales; make every second count. --- - Published: 2023-03-31 - Modified: 2025-09-30 - URL: https://www.investglass.com/what-are-key-drivers-for-innovation-in-banking/ - Categories: Article - Tags: Accelerating innovation with a Core Banking Platform Innovation is a critical component of success for any business, but particularly in the banking industry. As customer expectations continue to evolve, banks must continually adapt and innovate to stay competitive. Key drivers for innovation in banking include digital transformation, regulatory changes, customer demand for seamless experiences, and advancements in artificial intelligence and blockchain technology. One way to accelerate innovation is through the use of a core banking platform, which enables financial institutions to modernize operations, enhance customer service, and streamline compliance. According to McKinsey & Company, banks that invest in digital transformation and innovative technologies see higher customer engagement and operational efficiency. A core banking platform is a comprehensive banking software solution that allows banks to manage their day-to-day operations, as well as provide a range of services to customers. Here are some ways in which a core banking platform can help accelerate innovation in the banking industry: Digital transformation: A core banking platform can help banks accelerate their digital transformation by providing a range of digital services and capabilities, such as online banking, mobile banking, and digital payments. This can help banks meet the evolving needs of their customers and stay ahead of the competition. Open banking: A core banking platform can facilitate open banking, which is the practice of sharing customer data and services between banks and third-party providers. This can help banks offer new and innovative services to their customers, and can also create new revenue streams. Agile development: A core banking platform can facilitate agile development, which is a software development methodology that emphasizes flexibility, collaboration, and rapid iteration. This can help banks quickly develop and deploy new products and services, and can also help them respond more quickly to changes in the market. Analytics and insights: A core banking platform can provide banks with powerful analytics and insights into customer behavior and market trends. This can help banks identify new opportunities for innovation, as well as optimize their existing products and services. Collaboration: A core banking platform can facilitate collaboration between different departments within a bank, as well as with external partners and vendors. This can help banks work more effectively and efficiently, and can also help them tap into new sources of innovation and expertise. A core banking platform can help banks accelerate innovation by providing them with the tools and capabilities they need to stay ahead of the competition, meet the evolving needs of their customers, and respond quickly to changes in the market. By embracing innovation and leveraging technology to drive growth and success, banks can position themselves for long-term success in the years to come. What are key drivers for innovation in banking? Innovation is a critical component of success in the banking industry. Here are some key drivers for innovation in banking: Customer expectations: Customer expectations are a key driver of innovation in banking. As customers increasingly demand convenient and personalized banking services, banks must innovate in order to meet these expectations. Technological advancements: Technological advancements, such as artificial intelligence, blockchain, and cloud computing, are driving innovation in banking. These technologies are creating new opportunities for banks to improve efficiency, reduce costs, and offer new and innovative products and services. Regulatory changes: Regulatory changes are also driving innovation in banking. For example, the introduction of open banking regulations has created new opportunities for banks to collaborate with third-party providers and offer new services to their customers. Competition: Competition is another key driver of innovation in banking. As new players, such as fintech startups, enter the market, banks must innovate in order to stay ahead of the competition and retain their customers. Internal culture: Internal culture is also a key driver of innovation in banking. Banks that foster a culture of innovation and experimentation are more likely to succeed in developing new and innovative products and services. Innovation in banking is driven by a range of factors, including customer expectations, technological advancements, regulatory changes, competition, and internal culture. By staying attuned to these drivers and leveraging technology to drive growth and success, banks can position themselves for long-term success in the years to come. Modern teams! What is the goal of core banking system? The goal of a core banking system is to provide a centralized and comprehensive platform for managing the day-to-day operations of a bank, including processing transactions, managing customer data, and providing a range of banking services. Core banking systems are designed to be robust and scalable, and can handle a high volume of transactions while ensuring the security and reliability of the banking system. Some specific goals of a core banking system include: Efficiency: Core banking systems are designed to streamline and automate banking processes, reducing the need for manual intervention and improving efficiency. This can help banks reduce costs and improve their bottom line. Integration: Core banking systems are designed to integrate with other banking systems and third-party providers, enabling banks to offer a wider range of services and create new revenue streams. Security: Core banking systems are designed to ensure the security and integrity of banking data and transactions, protecting against fraud, data breaches, and other security threats. Customer service: Core banking systems are designed to provide a high level of customer service, enabling banks to offer personalized and convenient banking services to their customers. The goal of a core banking system is to provide banks with a comprehensive and reliable platform for managing their day-to-day operations, while also enabling them to innovate and offer new and innovative products and services to their customers. Is a credit card the right MVP? What are the difference if you are building a neobank, a credit company, or a universal bank? When it comes to building a financial institution, there are several key differences between a neobank, a credit company, and a universal bank. Neobank: A neobank is a digital-only bank that operates entirely online, without any physical branches. Neobanks typically offer a limited range of banking services, such as checking and savings accounts, loans, and credit cards. Because neobanks are built from the ground up as digital-first institutions, they tend to be more agile and innovative than traditional banks, and may be able to offer more competitive rates and fees. However, they may not have the same level of brand recognition and trust as more established institutions. Credit company: A credit company is a financial institution that focuses primarily on lending, such as personal loans, credit cards, and lines of credit. Credit companies may also offer other financial services, such as savings accounts or investment products. Unlike neobanks, credit companies may have physical branches or offices, and may have been in business for longer. However, they may be less innovative than neobanks, and may not offer the same level of digital convenience and accessibility. Universal bank: A universal bank is a traditional bank that offers a wide range of financial services, including checking and savings accounts, loans, credit cards, investment products, and more. Universal banks typically have a physical presence, with branches and offices in multiple locations. They also tend to have more established brands and a higher level of trust among customers. However, universal banks may be slower to innovate and adopt new technologies, and may not offer the same level of digital convenience as neobanks. The differences between building a neobank, a credit company, or a universal bank come down to the specific focus and business model of the institution. Neobanks prioritize digital innovation and agility, credit companies focus primarily on lending, and universal banks offer a wide range of financial services with a physical presence. How can InvestGlass help you build you core banking platform? InvestGlass is a financial technology company that offers a range of solutions for building a core banking platform. Here are some of the ways InvestGlass can help: Integration: InvestGlass can help you integrate your core banking platform with a range of third-party providers, such as payment processors, fraud prevention systems, and more. This can help you offer a wider range of services to your customers and create new revenue streams. Automation: InvestGlass offers powerful automation tools that can help you streamline and automate key banking processes, such as customer onboarding, transaction processing, and more. This can help you reduce costs and improve efficiency. Analytics: InvestGlass offers advanced analytics tools that can help you gain insights into customer behavior, market trends, and more. This can help you make data-driven decisions and optimize your banking services. Customization: InvestGlass offers a highly customizable platform that can be tailored to meet the specific needs of your institution. Whether you're building a neobank, a credit company, or a universal bank, InvestGlass can help you create a platform that fits your unique business model. Security: InvestGlass offers robust security features to protect your banking data and transactions against fraud, data breaches, and other security threats. This can help you ensure the integrity of your banking system and build trust with your customers. InvestGlass can help you build a core banking platform that is innovative, efficient, and secure, enabling you to offer a wide range of banking services to your customers and stay ahead of the competition. Frequently Asked Questions 1. What are the key drivers of innovation in banking? Innovation in banking is driven by customer expectations, regulatory changes, competition, and technology such as AI and blockchain. InvestGlass helps banks respond to these drivers with a flexible platform that combines compliance, automation, and digital-first customer experiences. 2. How does digital transformation impact banking? Digital transformation enables banks to deliver seamless online and mobile services while improving efficiency. InvestGlass accelerates this process with cloud-hosted solutions, automated onboarding, and integrated digital channels. 3. What is a core banking platform, and why is it important? A core banking platform manages daily banking operations such as transactions, customer data, and compliance. InvestGlass provides a modular, customisable platform that simplifies operations while empowering banks to innovate quickly. 4. How does InvestGlass support open banking? Open banking requires secure data sharing between institutions and third parties. InvestGlass offers robust APIs and compliance-ready integrations, enabling banks to create new revenue streams while maintaining trust and security. 5. Why is agile development important for banks? Agile methods allow banks to launch products faster and adapt to customer needs. InvestGlass supports agile teams with no-code customisation, rapid deployment tools, and sandbox testing environments. 6. How can analytics drive innovation in banking? Analytics provide insights into customer behaviour, risk, and market trends. InvestGlass includes advanced reporting dashboards and AI-powered insights to help banks identify opportunities and refine their services. 7. What role does collaboration play in banking innovation? Collaboration across departments and with partners is essential for innovation. InvestGlass enables seamless collaboration with centralised data, workflow automation, and secure integrations with third-party providers. 8. What are the differences between a neobank, credit company, and universal bank? Neobanks are digital-first, credit companies focus on lending, and universal banks cover full financial services. InvestGlass adapts to each model, offering tailored workflows, compliance tools, and client experiences. 9. How does InvestGlass ensure security in core banking systems? Security is vital to protect transactions and client data. InvestGlass is hosted in Switzerland, offering bank-grade encryption, strict access controls, and compliance with GDPR and FINMA standards. 10. How can InvestGlass help build a core banking platform? InvestGlass combines integration, automation, analytics, and customisation in one solution. Whether you’re building a neobank, credit institution, or universal bank, InvestGlass delivers an efficient, compliant, and innovative core banking platform. --- - Published: 2023-03-31 - Modified: 2025-04-01 - URL: https://www.investglass.com/investglass-expending-team-in-the-middle-east/ - Categories: Article - Tags: expending team in the Middle East nvestGlass, a Swiss leading provider of CRM and digital wealth management solutions, is proud to announce the appointment of Mr.  Abdul Kareem Abdulghani as its new Managing Director and Head of Projects. Mr. Abdulghani brings to InvestGlass over 15 years of experience in fintech, having worked in senior leadership roles in #Dubai and #Qatar. As Managing Director and Head of Projects, Mr. Abdulghani will be based in Dubai, United Arab Emirates and will lead project management efforts for InvestGlass. His expertise in #fintech, coupled with his experience in the Middle East, will prove invaluable to InvestGlass as the company continues to expand its footprint in the region. "We are thrilled to welcome Mr. Abdul Kareem Abdulghani to the InvestGlass team," said Alexandre Gaillard, CEO of InvestGlass. "His extensive experience in the fintech industry and his deep understanding of the Middle Eastern market make him the perfect fit for this role. We look forward to his contributions in driving the success of our project management efforts and expanding our business in the region. " I am thrilled to be joining InvestGlass, a company that is truly transforming the banking and sales industry," said Mr. Abdul Kareem Abdulghani. "I look forward to leveraging my experience in fintech and project management to help drive the growth of the company in the region and beyond. " InvestGlass is excited to have Mr. Abdul Kareem Abdulghani on board as the company continues to build out its leadership team and expand its sales and compliance automation solutions across the Middle East and beyond. --- - Published: 2023-03-31 - Modified: 2025-10-28 - URL: https://www.investglass.com/customer-service-email-templates-to-support-renew-refund-customers/ - Categories: Article - Tags: customer service email templates In today’s competitive business landscape, effective customer service is critical for retaining customers and driving business success. Approximately 76% of customers expect consistent experiences across departments, yet 54% often experience communication gaps between sales, service, and marketing teams (Touchpoint). Using well-crafted customer service email templates can significantly improve customer satisfaction by ensuring timely, consistent, and personalized interactions. In this blog post, we'll discuss three types of customer service email templates: support, renewal, and refund. Let's dive in! Support Email Templates Support emails are one of the most common types of customer service emails. They are usually sent in response to a customer's request for help or assistance. Here's an example of a support email template: Subject: Support Request Dear , Thank you for contacting . We apologize for the inconvenience you have experienced and we are here to help. Our support team has received your request and will respond as soon as possible. In the meantime, please provide us with any additional information that may help us better understand your issue. Thank you for choosing as your trusted service provider. Best regards, Support Team InvestGlass Email System Renewal Email Templates Renewal emails are sent to customers who are nearing the end of their subscription or contract. The goal is to remind them to renew their subscription or contract before it expires. Here's an example of a renewal email template: Subject: Subscription Renewal Dear , We wanted to remind you that your subscription with is expiring soon. We hope you have been satisfied with our services and would like to continue your subscription with us. Please renew your subscription before it expires to avoid any interruption in service. If you have any questions or concerns, please don't hesitate to contact our customer support team. Thank you for choosing as your trusted service provider. Best regards, Renewal Team Mass Email with InvestGlass Refund Email Templates Refund emails are sent to customers who are requesting a refund for a product or service they purchased. These emails need to be handled with care and empathy to maintain a positive customer experience. Here's an example of a refund email template: Subject: Refund Request Dear , We are sorry to hear that you are not satisfied with your purchase from . Our team is dedicated to providing the best possible service and we want to make things right. We have received your refund request and our team is reviewing your case. We will get back to you as soon as possible with further instructions. If you have any questions or concerns, please don't hesitate to contact our customer support team. Thank you for choosing as your trusted service provider. Best regards, Refund Team Conclusion Effective customer service email templates are essential for any business that wants to provide excellent customer service. By using these templates as a starting point, you can save time and ensure that your customers receive timely and professional responses to their inquiries. Remember, happy customers lead to a successful business! How InvestGlass email system can help you track customer service ? InvestGlass email system can help you track customer service in several ways: Automated Tracking: InvestGlass email system automatically tracks customer service inquiries, responses, and follow-ups. This means that you don't have to manually track every email or request, which saves time and reduces the risk of missing important emails. Customizable Templates: InvestGlass email system comes with customizable templates for various customer service scenarios, including support, renewal, and refund requests. These templates can be easily customized to fit your brand voice and specific customer needs. Integration with CRM: InvestGlass email system can be integrated with your customer relationship management (CRM) software. This integration enables you to keep track of customer interactions and communications, including email conversations, in one centralized location. Real-time Notifications: InvestGlass email system sends real-time notifications to your team members whenever a customer sends an email. This ensures that your team is always aware of new customer inquiries and can respond promptly. Analytics and Reporting: InvestGlass email system provides analytics and reporting features that enable you to track customer service metrics, such as response times and resolution rates. This data can help you identify areas for improvement and make data-driven decisions to improve your customer service. InvestGlass email system can help you track customer service by automating tracking, providing customizable templates, integrating with CRM, sending real-time notifications, and providing analytics and reporting features. These features enable you to provide prompt and effective customer service, which can improve customer satisfaction and loyalty. FAQ: Customer Service Email Templates with InvestGlass 1. Why are customer service email templates important? Templates ensure timely, consistent, and professional responses, helping businesses maintain strong customer relationships while reducing response errors and delays. 2. What types of customer service email templates are most common? The three most widely used are: Support emails – addressing customer issues. Renewal emails – reminding clients about subscription renewals. Refund emails – handling refund requests with empathy. 3. How do support email templates improve customer satisfaction? They provide quick acknowledgements, reassure customers their issue is being handled, and set expectations for follow-up — helping maintain trust during service challenges. 4. Why are renewal email templates essential for subscription businesses? They remind customers about upcoming expirations, reduce churn, and encourage continued engagement. With InvestGlass, renewal reminders can be automated for consistency. 5. What makes refund email templates effective? Empathy and professionalism. A well-crafted refund email shows customers their concerns are valued, even if they are dissatisfied — protecting long-term loyalty. 6. How can InvestGlass email templates be customised? InvestGlass offers ready-made templates that can be tailored to your brand voice, tone, and specific customer scenarios, ensuring every interaction feels personal. 7. How does InvestGlass help track customer service interactions? With automated tracking, every support, renewal, or refund request is logged in the system, eliminating manual tracking and reducing the risk of missed emails. 8. Can InvestGlass integrate email communication with CRM data? Yes. InvestGlass seamlessly integrates with its CRM so you can view all customer interactions, service history, and communications in one centralised dashboard. 9. How do real-time notifications in InvestGlass improve service quality? The system instantly alerts team members when a new email arrives, ensuring faster response times and preventing delays in customer support. 10. What reporting and analytics features does InvestGlass provide? InvestGlass tracks response times, resolution rates, and customer service KPIs, enabling managers to identify performance gaps and make data-driven improvements. --- - Published: 2023-03-27 - Modified: 2025-03-19 - URL: https://www.investglass.com/investglass-announces-copilot-ai-gpt-for-portfolio-management-software-to-transform-every-investor-experience-with-generative-ai/ - Categories: Article - Tags: chat gpt for banking InvestGlass Announces Copilot AI GPT for Portfolio Management Software to Transform Every Investor Experience with Generative AI InvestGlass is transforming financial management with its latest innovation: AI-powered portfolio management. By integrating advanced artificial intelligence, the platform significantly enhances financial advisors' ability to manage investor portfolios efficiently and effectively. nvestGlass, a leading Swiss provider of portfolio management software and CRM solutions, is proud to announce the launch of its new feature, Copilot AI GPT.  This innovative tool leverages generative AI technology to transform how sales professionals and bankers interact with investor portfolios.  By integrating Copilot AI GPT, advisors can seamlessly optimize investments and strengthen investor relationships. Recent studies indicate that firms leveraging AI in portfolio management experience significant productivity gains.  For instance, Deloitte predicts that by 2024, enterprise spending on generative AI will grow by 30%, reflecting the technology's expanding role in enhancing business operations (Deloitte Insights). InvestGlass Portfolio Management Software InvestGlass' Copilot AI GPT is a revolutionary breakthrough in portfolio management software, combining a CRM and high-level artificial intelligence techniques with intuitive user experience to create an unparalleled experience for bankers and advisors to engage with their customers. Its use of generative AI technology allows the platform to develop and present personalized investment recommendations that are tailored to each individual investor's needs. Copilot AI GPT will be able to provide highly accurate portfolio management strategies and advice, giving investors an edge when making decisions. The PMS platform can detect changes in market conditions and alert users of any potential risks or opportunities, ensuring that they stay up-to-date and informed about their portfolios. InvestGlass Copilot AI GPT is designed to help bankers and advisors generate investment solicitation at a lower cost and respect investor’s protection rules such as universe list, trending investment thematic, suitability, and appropriateness. Quote CEO: Alexandre Gaillard: "InvestGlass celebrates its 9th year anniversary with an outstanding present for its customers Copilot AI GPT. This tool will increase user engagement and enable customers to enjoy a more precise and intuitive approach to portfolio management. We are ecstatic to have released this feature as it is one of the most innovative and bank-robust AI-powered technologies we've developed in our 9 years of serving the industry. If a financial professional could generate 10 proposals per day without InvestGlass, and 100 with InvestGlass, we now forecast that they could push up to 1000 proposals per day with this new tool! Technology context:  InvestGlass investment tools leverage the full power of the suitability and appropriateness engine to deliver personalized experiences at scale that are intelligent, automated, and real-time, while driving efficiency, productivity, and time to value. InvestGlass portfolio management tool is used by tier-one and tier-two banks in European and the Middle East. Its PMS is robust and scales to meet the needs of large portfolios, while its advanced automation features help reduce manual workload. The machine blends strict rule based rules, with supervised guidelines and reinforcement learning mechanism to improve predictions. InvestGlass also offers user-friendly dashboards and customizable widgets for informed decision-making: swapper for advisory teams, direct trading tools for brokers. With this in mind, it's no surprise that Copilot AI GPT is being introduced as an addition to their already-impressive portfolio management platform. Fast facts: A recent survey of more than 1000 senior IT leaders found that a majority believe generative AI is a ‘game changer,’ with 85% saying it will help them better serve their customers.   InvestGlass Copilot AI GPT, the world’s first generative AI CRM fintech, delivers AI-created content across every sales, banking, marketing, at a hyper-scale. InvestGlass is incorporating the technology across its product line: marketing, and portfolio management to transform every client and investor's experience with generative AI. --- - Published: 2023-03-02 - Modified: 2025-03-18 - URL: https://www.investglass.com/how-to-choose-a-crm-in-2023/ - Categories: Article - Tags: CRM trends Choosing the right CRMS for your business can be difficult. CRM means Customer Relationship Management. There are a lot of options out there, and no two CRMs are alike. That is why it’s important to do your research before making any decisions. In this blog post, we will discuss what factors you should consider when making a decision about which CRM is best for you and your business in 2023. InvestGlass Workflow How do I choose a small business CRM? To choose a CRM you have to plan the ratio cost to revenues you will save using will the CRM. A good CRM should have an affordable price, be easy to use and provide the features you need. It is also important to consider what type of CRM will work best for your company. There are two main types: – On-Premise CRM which means on your server which is more expensive – Cloud-based CRM (also known as off-premise) is cheaper. On-premise CRMS usually costs less than the cloud. Then your CRM should have good email marketing tools. Email marketing is an important part of marketing and should be considered when making a decision on CRM. If you want to use your data in other software, then make sure the CRM can export or import your data into different formats like CSV for example. This is called interoperability. Most CRM will have a free trial and SAAS pricing. You can pay per month and per seat your CRM to grow the number of seats as you grow. How do small businesses keep track of sales? You should have with any CRM a little learning curve. We publish weekly webinars and videos and direct help. Small businesses will appreciate seeing sales forecasting, sales pipeline, lead scoring without programming or complex setup. CRM for small businesses should be more or less ready to run in the hour. Sales team will easily import their contacts with a drag and drop solution. The COM can be connected to phone calls and a direct connection between both solutions will prevent dual data entry. Businesses of all sizes can connect to this calling system. We suggest you have a look at Aircall. Dissolution with S pipeline management will facilitate the reading of the sales process. Marketing and sales staff if you have both he’ll appreciate that the user interface is easy to use. The marketing specialist will appreciate the marketing campaign replacing tools commonly used like Mailchimp, Freshworks CRM, Hubspot CRM, Zoho CRM or Pipedrive CRM. InvestGlass is hosted on Swiss servers which you will definitely appreciate if you care about your data privacy and hosting. Customer support also is important and we offer a premium version of InvestGlass where our team will spend the time needed to setup your CRM and make business owners confident of tool. InvestGlass the Swiss CRM and PMS What about sales workflow automation? If your small business wants to scale fast and your number of users is limited we suggest you have a look at our automation tool. Those tools are connected to Zapier which is a bridge to connected to +1000 cloud-based applications. Business owners dream right? We can suggest, like an art curator, which mobile apps will better suit your business needs, and which pieces of customer data will connect into which features. There is no programming for your marketing and customer service and InvestGlass will do the “plumbing” between the cloud-based applications if it’s needed. If you wish to connect Intercom, Docusign, Slack, even Whatsapp this is possible. Sales reps will progress with new needs so it’s important to connect new bricks to existing CRM features. Once you pick the bricks, you will create into your CRM for small businesses a sales workflow automation like a Forbes 500 company! Yes, customer relationships with artificial intelligence are accessible to small businesses. For example, based on your customer data collected from lead generation, the AI can filter the leads and address them to the right sales or service. If sales pipelines are slowing down too much, the CRM will send a nudge to your sales reps to speed up the project management. No more stress for business owners and sales teams because the machine does sales automation WITH you. InvestGlass pipeline Marketing campaigns also are an important tool as you are growing. When a campaign is not properly open, the CRM can trigger another sequence to make sure that your marketing sales team is actively following customers. Now you deserve the best CRM possible and marketing automation is easy to set up. Sales and marketing teams will collaborate because it’s simple EASY.   --- - Published: 2023-03-02 - Modified: 2025-04-10 - URL: https://www.investglass.com/how-to-create-a-successful-email-marketing-strategy-in-2023/ - Categories: Article - Tags: email marketing How to create a successful email marketing strategy in 2023? In this email strategy, you will find examples and templates for generating and higher return on investment often called ROI. With COVID increasing numbers of emails, you might be thinking that emails are something from the past. No way! We believe that it’s still needed to contact your prospects and clients with this means So let’s dive into our best tips and strategies to grow, engage and retain your subscribers for the long term. 1. Start with your inbound marketing strategy 2. Manage and segment your list appropriately 3. Create high-performing and hyper-targeted emails 4. Optimize your emails to drive conversations and conversions 5. Create email templates for your campaigns Start with your inbound marketing strategy Key Elements of Inbound Marketing: Understanding and Engaging with Prospects To understand the inbound marketing methodology, you have to understand the difference between outbound and inbound first. When you write your email, you have to understand what your prospect's current mindset is. Find a way to make them happy with the product and services you are promoting. In your mind, you should always have three steps which are attraction, engagement and delight. It’s only once you understood the three elements of your targeted clients that you can start thinking about your inbound strategy. Importance of Strategy Alignment and Funnel Optimization in Inbound Marketing Your software should be connected to your CRM database and you should make sure that your CRM has all the basic information to target your customers with specific information. You should make sure that you turn on mandatory fields to highlight missing fields and update them before you sent a personalized email. Then you have to make a choice about the funeral of conversations and conversions. Are your clients reading blogs? Which media are there consuming? Might be using chatbots? It’s important that you find the right funnel and make sure that the conversation will engage seamlessly with your clients and prospects. The funnel is more important than the message itself! And your strategy should reflect your goals. As Simon Sinek says, "People don’t buy what you do but why you do it. https://www. youtube. com/watch? v=qp0HIF3SfI4 Manage and segment your list appropriately To create a segment, we suggest you think out loud about a buyer’s journey. This is by a person or associated with a behaviour. Of course, this behaviour is the behaviour that you want and may not be the behaviour of your clients however it’s the right way to start to create a contextual message and test and try – this is pure A/B testing. Testing scenario until you find the best ideal message. To create this list, you should collect the right information and using the CRM and the forms will help you to make sure that you collect information correctly. The data should be explicit and obviously compliant with email regulations called GDPR. The client segment should have a life with leads, customers, subscribers, topics and perhaps also some elements such as Christmas or Chinese New Year, Hanukkah... We suggest you use TAGS for that segmentation too. It’s important to make sure that you have a healthy database and make sure that your clients have the option to unsubscribe Create high-performing and hyper-targeted emails Defining a powerful and high-performing email strategy is something easy. We suggest you set a goal with a “SMART” goal. S for a specific M for measurable A for attainable R for relevant T for timely This is the core of our solution to deliver the right financial information at the right time to the right investor. Sending the right email means also making sure you use the moustache or “added variable” inside your template email to deliver the hyper-targeted message. This is what we call hyper-targeted communication which means sending information that will be slightly individualized to make sure that each consumer will believe that it was a 1 to 1 message. Obviously, the conversation should be based on words, but you can also attach some documents and forms. As InvestGlass generates forms linked to the CRM database, you can therefore ask an extremely specific question and even ask your contacts to update their own preferences with those questionnaires! Optimize your emails to drive conversations and conversions  Once you crafted the perfect email the objective is to increase the number of clicks. This is what we called the click to action or something I like to call also the compelling call to action. Here we have to make sure that we will limit to one click to encourage customers to click on the link and follow through with one goal. Create the right email templates for your campaigns Then you will definitely create templates that can be saved and shared among your colleagues to promote a product and service but also for KYC remediation. You can define in the email template different types of business needs to create the perfect message and a frictionless experience for prospects and investors. 4 key ideas for 2023 don't try to do it!  So how to create an email that we trust? The first step is to make sure that those elements of emails educate your customers and investors. Email should provide valuable downloads and resources and therefore help and educate your clients. The call to action should be clear and you should only have one call to action in an email. And the email can be of various formats with a video, a picture or dress very basic text. You can customize form InvestGlass email templates function with the “link name”.  In 2023, you must make sure that you collect expressed consent. This is the key to the can-spam and GDPR regulations which is to make sure that you collected in one way or another and express permission to contact those people who consent to be contacted via email. If someone asked you to stop emailing, then you should do it – and send a breaking up email. Sales script ideas? {{first name}} the first name and all information in brackets are directly promoted from your CRM. Hi {{first name}}, My name is {{My Name}} and I head up business development efforts with {{My Company}}. We recently launched a service/platform that {{One Sentence Pitch}} I read about you and based on your online profile, you appear to be an appropriate person to connect with... or might at least point me in the right direction.  I'd like to speak with someone from {{Company}} who is responsible for {{handling something that's relevant to my product}} If that's you, are you open to a ten-minute call on {{time and date}} to discuss ways the {{Company Name platform}} can specifically help your business?   If not, can you please put me in touch with the right person? I appreciate the help! Kind regards, {{My Name}} DISCLAIMERS OPT OUT GDPR One or two other steps are needed such as the template colours, the complex logos and the setup of your outbound email communication centre. This takes no more than 10 minutes to do and will make your email feel like they are leaving your own mailbox!   Analyze more and more To analyze your email, you should have a look at the following. How many emails were delivered, how many emails were missing, how many emails were opened, how many emails were clicked, and how many emails get converted? How to build your Return on Investment for email marketing? First, you have to subscribe the money you invested in this campaign from the money you will make with an additional investor or sales. For example, CHF. 10,000 is the money you made in additional sales CHF. 1000 is the money you invested which equals CHF. 9000. Then divide the total money invested in your company so CHF. 9000 divided by CHF. 1000 equals nine and multiply this result by 100 here it will make 900%. The ROI is 900%. Now you are ready! Go and get them! --- - Published: 2023-03-02 - Modified: 2025-03-21 - URL: https://www.investglass.com/10-best-stock-trading-apps-for-2023/ - Categories: Article - Tags: stock trading apps With millions of users worldwide, trading apps are transforming how people invest. Robinhood has 23. 2 million registered users, while eToro surpasses 35 million (Finder). Platforms like Interactive Brokers and Fidelity offer advanced tools for experienced traders, while Robinhood and eToro appeal to beginners (MoneyZine). Choosing the right app depends on your trading style and investment goals. If you’re looking for an app that is really easy to use or if you need one with advanced features then this article is perfect for you! InvestGlass is a professional tool for bankers and brokers and you can connect the InvestGlass portfolio management tool to some of the apps below. You can connect via API and flat file into InvestGlass your positions and transactions to monitor them. What to Consider When Choosing a Stock Trading App Top 12 Stock Trading Apps best for beginners or retails investors 1. eToro is a fantastic platform for mutual funds and trend following 2. E-trade mobile top trading app for beginners 3. Charles Schwab an easy trading platform 4. Plus500 is good for stock and ETFs and also options trades 5. Robinhood well know for “free trade” Best trading application for professionals? 1. Interactive Brokers perfect for stock traders 2. MetaTrader 5 for forex and stock trading experience savvy 3. Itiviti tools for professional investors 4. TD Ameritrade mobile app with a great customer service 5. Tradingscreen Quo for banks and asset managers A stock trading app allows you to buy and sell shares in a company, commodity or currency from the comfort of your home. A good trading application is one that provides you with all the information needed to make an informed decision about when to buy, hold or sell stocks. The best platforms are those which can help traders maximize their profits while reducing risk as much as possible. What to Consider When Choosing Stock Trading Apps? When deciding on which app is best for you, consider the following: Knowledge level – are you a beginner or an experienced trader? Fees – what are the fees and commissions for using this app? Platforms available – is your favourite mobile platform on offer, or do you need to use a desktop computer instead? Ease of Use – how easy will it be to get started with trading from this application, Are you looking for investments for retirement to help you reach your long-term goals? Are you looking to trade with ETFs or derivatives? ETFs are exchange-traded funds that are built up of different stocks and you can trade them on the stock market. If you are buying traditional funds then you should also consider the quality of the broker's customer service. You might not find this quality service in Robinhood as a solution for retail investors. Trader Derivatives are an agreement between two parties, where they agree to exchange one thing for another at a certain date in the future, with there being no physical transfer of goods or money. All this could be too complex and you might simply be looking for robo-advisors. Robo advisors are a type of automated investment service, that usually provides online personal finance management. They are not made for active traders or options trading. Opening an account is usually easier with those robot solutions because they are made as apps for beginners. When you are opening an account with a more traditional broker, the brokerage account process can be slower however you will be able to trade with a large choice than simple stocks and ETFs. Most stock trading apps offer market research and some kind of commission-free trades... . but as you know they are no free lunch! So be careful when picking your stock broker apps. When choosing an app you have to understand also how its risk management works. InvestGlass is a professional trading app that offers risk management tools, research and analytics. InvestGlass has all the features you need to trade from one place. It also has an advanced portfolio management module that helps investors analyze their portfolios and make informed decisions. Are trading apps safe? When it comes to the safety of trading apps, it is important to be very vigilant when sharing your bank details. Fraudulent practices can be present almost anywhere, so it pays to do your research and make sure that the app you are using is legitimate. Additionally, always look for apps that have strong security measures in place, such as two-step authentication and encryption for any data that is stored. Be sure to read the app’s terms and conditions before signing up, as well as reviews from other users. The best stock trading apps are those that provide a secure and transparent platform for traders, allowing them to make informed decisions with their money. Here are some of the most important features to look out for when choosing a trading app: – Low fees and commissions – Comprehensive market research tools – A wide range of order types – Real-time news and updates – Charting capabilities – Advanced risk management tools – Ease of use. Can I trade for free? Yes, you can trade for free. Many online trading apps, such as Zerodha, Upstox, and Angel Broking, offer zero brokerage charges on equity delivery trades. This means that traders no longer have to pay a commission when they buy or sell their stocks. Instead, the traders will only need to pay the applicable exchange charges. However, you should be careful as they are doing profits as well you should be careful when trading CFD and options. Trading app What will be your minimum deposit for the best stock trading apps? If you are looking for a minimum deposit or simulator we suggest you try eToro but if you are looking for larger tickets with ETF trades or even larger risk with options trading then you should consider Interactive Brokers. With InvestGlass software, you can automate numerous tasks so it will be easier to reduce your running cost. However free trading is a real challenge unless you have special agreements with marketplaces and banks. Which trading platform is best for long-term investment? As you see you see investors will find a different trading app for different investors’ objectives. From traditional Fidelity investments to a modern eToro you have a large choice of trading platforms. Most banks in the world offer their own trading apps. What is interesting about a solution like Interactive Brokers is that you can easily modulate which research, market news, and trading data you wish to consume. Depending on your level of knowledge and experience as a trader, you can customize the data that is displayed in order to best serve your needs. This makes it easier for beginners to learn how to trade and for experienced traders to stay informed. All in all, you need to consider your specific needs when choosing a stock trading app. There's the knowledge level, fees associated with using the app, platforms available, ease of use, type of trades you're looking to make, portfolio management features offered, minimum deposits required and more. We hope that this article has helped you to decide which app is best for you. If not, just take a look at our top five trading apps and see what’s right for your needs! The information is being presented without consideration of the investment objectives, risk tolerance or financial circumstances of any specific investor and might not be suitable for all investors. Past performance is not indicative of future results. Investing involves risk including the possible loss of principal. --- - Published: 2023-03-01 - Modified: 2025-03-26 - URL: https://www.investglass.com/ofac-adds-crypto-addresses-as-identifiers-on-its-sanction-list/ - Categories: Article - Tags: OFAC, OFAC adds crypto On February 1st, the Office of Foreign Asset Control (OFAC) announced enforcing blocking sanctions on several individuals and entities in relation to a sanction evasion group supporting Russia's military-industrial complex. For one of the sanctioned individuals, OFAC added two crypto addresses as identifiers, one Ethereum and one Bitcoin address. OFAC Lock OFAC is the first US government agency to publicly add cryptocurrency addresses to its sanction list. This highly publicized move signals that OFAC is expanding its scope of enforcing sanctions beyond traditional banking and financial systems, into the digital era – including cryptocurrencies. This public enforcement action by OFAC demonstrates increased attention on individuals who use cryptocurrencies for illicit activities and highlights their vulnerability to financial sanctions. It is expected that similar enforcement actions will be taken in the future, as OFAC continues to expand its efforts to monitor and enforce sanctions on those who attempt to exploit digital currencies for illicit activities. You can connect with Scorechain our partner to identify those wallets. Scorechain provides the most reliable and updated wallet intelligence solution on the market. Monitor suspicious addresses, wallets or transactions with ease using our blockchain analytics solutions. With Scorechain's solutions, you can quickly detect criminal activities involving cryptocurrencies in order to help ensure better compliance with AML regulations. --- - Published: 2023-02-23 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-use-chatgpt-to-analyze-a-stock/ - Categories: Article - Tags: chatgpt for stock analysis With the rise of AI technologies, ChatGPT has emerged as a tool capable of assisting users in analyzing stocks. Its advanced natural language processing capabilities enable it to interpret financial data, assess market trends, and provide insights into specific stocks. For instance, an experiment by Finder. com demonstrated that a theoretical portfolio created by ChatGPT experienced a 4. 9% gain over eight weeks, outperforming the 10 most popular UK investment funds, which saw an average loss of 0. 8% in the same period. Additionally, a study by Nvidia found that AI models analyzing stock market sentiment achieved a 61% accuracy rate in predicting stock price movements. However, it's important to note that while ChatGPT can process and analyze vast amounts of financial information, it may also produce inaccuracies, and its predictions should not be solely relied upon for investment decisions. In addition to ChatGPT, there are numerous resources available to help you with stock research, such as stock research websites, stock analysis websites, and stock market research websites. Some of the best stock research websites and best stock analysis websites can greatly complement the information you obtain through AI chatbots. When looking for the best place to analyze stocks, AI-powered chatbots like ChatGPT, Google AI, Apple Siri, and Baidu's upcoming AI can be helpful. These tools can be connected to InvestGlass, a Swiss CRM and portfolio management system, to further streamline your investment research process. https://youtu. be/n-ObXrHhFQM Using the best tools for stock research, such as ChatGPT, allows users to gain insights into various aspects of a company, including its economic structure and competitive position. These chatbots can also provide valuable information on the stock market and help with stock analysis by conducting a SWOT analysis, for instance. InvestGlass Portfolio Management with Suitability Tests In addition to ChatGPT, chatbot technology has been applied to other areas of investing, such as chatbot for trading stocks and ChatGPT for stock trading. These applications are designed to simplify and automate various aspects of the investment process. Overall, AI chatbots like ChatGPT can significantly enhance the investment research experience. They can provide valuable insights into the stock market and assist with stock analysis, making it easier for investors to make informed decisions. By incorporating chatbots into your stock research process and utilizing the best stock research websites and stock market websites, you can maximize your chances of success in the world of investing. AI and Stock Analysis with InvestGlass – Frequently Asked Questions 1. Can AI tools like ChatGPT really analyze stocks? Yes. ChatGPT and similar AI chatbots can process financial data, market sentiment, and trends to generate insights about stocks. While not flawless, they can enhance research and complement traditional analysis methods. 2. How effective has ChatGPT been in stock research experiments? In a Finder. com experiment, a portfolio created with ChatGPT achieved a 4. 9% gain over eight weeks, outperforming 10 popular UK funds that averaged a 0. 8% loss. Studies like Nvidia’s also show AI reaching 61% accuracy in predicting price movements. 3. Should I rely solely on ChatGPT for investment decisions? No. While AI chatbots can identify patterns and provide useful insights, they may also produce inaccuracies. Investors should use ChatGPT alongside professional advice, traditional stock research, and portfolio management tools like InvestGlass. 4. What other resources complement AI stock research? The best stock research websites, stock analysis platforms, and financial news portals remain vital. When combined with AI tools, these resources provide a more complete picture for making informed investment decisions. 5. How does InvestGlass integrate with AI-powered stock research? InvestGlass connects with chatbots like ChatGPT, Google AI, or Baidu’s AI, streamlining research into its CRM and portfolio management system. This integration helps investors consolidate insights, run suitability tests, and align decisions with compliance requirements. 6. What kind of insights can ChatGPT provide about a company? ChatGPT can perform SWOT analyses, assess a firm’s economic structure, evaluate its competitive position, and review sentiment data. Through InvestGlass, these insights can be tracked and stored as part of a broader investment strategy. 7. Can AI chatbots be used for stock trading as well as research? Yes. Chatbot technology is being applied to stock trading, from automating simple tasks to assisting in decision-making. With InvestGlass, AI insights can be combined with automated workflows to support suitability and compliance in trading. 8. What are the advantages of combining AI chatbots with CRM tools? By linking ChatGPT with InvestGlass, investors can centralize data, track client preferences, automate reporting, and ensure regulatory alignment while still leveraging AI-driven insights for research and decision-making. 9. How do suitability tests in InvestGlass help investors? InvestGlass offers portfolio management with built-in suitability and risk assessments. This ensures that AI-driven insights are applied responsibly, matching investments to investor profiles and regulatory standards. 10. What’s the future of AI in stock research and trading? AI will continue to evolve, offering faster analysis, sentiment tracking, and predictive modelling. When integrated with systems like InvestGlass, AI-driven research can enhance decision-making while keeping compliance and client needs at the centre. --- - Published: 2023-02-22 - Modified: 2025-03-26 - URL: https://www.investglass.com/7-benefits-of-digital-banking-in-2025/ - Categories: Article - Tags: benefits of digital banking In 2025, digital banking continues to revolutionize the financial industry, offering enhanced accessibility, cost efficiency, and personalized services. Notably, 87% of UK adults, approximately 47 million people, utilize online or remote banking services. This widespread adoption underscores the shift towards digital platforms, driven by the convenience of 24/7 account access and real-time transaction processing. Financial institutions benefit from reduced operational costs, with the global digital banking market projected to reach $53. 5 billion by 2030. Moreover, the integration of artificial intelligence enables personalized financial services, enhancing customer satisfaction and loyalty. As digital banking becomes increasingly prevalent, it plays a pivotal role in promoting financial inclusion and meeting the evolving needs of consumers worldwide. 1 ­– Go digital it's never too late The global pandemic has tremendously impacted the speed of technology adoption. Indeed, lockdowns and remote work has made face-to-face encounters rarer. This trend forces executives and managers to, if not yet the case, accelerate digital adoption and offer digital products and services. In the wealth management industry, this implies a greater focus on digital advisory. One of the key shifts has been the growing awareness of the benefits of digital banking. The global pandemic disrupted the means of communicating and satisfying clients. Besides, it also modified clients’ demands and approaches. The economic crisis and the ongoing uncertainty have led to increasing demand for financial advisory. InvestGlass provides the means for wealth managers to offer digital advising, be it via their workforce or artificial intelligence, and, thus, to develop a clear competitive advantage over laggards. With this pandemic – private banking – previously the most reluctant to move is running to catch up. 2 – Nurture all customer segments we mean ALL Over the past years, the role of wealth managers, as well as their client targeting, has changed. From a pure wealth focus, wealth managers are now considering other customer segments. Pricing structures of wealth managers are shifting to include lower balance prospects. Indeed, in order to succeed and be able to provide their service to all market segments by reducing costs or improving efficiency, wealth managers need to partner with Artificial Intelligence advisory providers or similar fintech solutions and SAAS solutions. Correspondingly, these previously underserved markets are surging as key interests for the future. Women’s and mass-affluents’ presence in the financial markets is getting important and the trend can be assumed to grow. The increasing interest in underserved markets enhances the wealth managers’ need to reformulate their pricing strategies to convince these customer segments and partner with InvestGlass. We provide an all-in-one CRM as the cheapest solution on the market and enable offering your service to other segments. 3 – Trust me I am your banker! Studying the client’s expectations and behaviour, only 27% of Swiss individuals have worked with a financial advisor and over 50% manage their finances internally. This trend of behaviour is a worrying aspect for wealth managers with the rise of new, more efficient, advisors such as Artificial Intelligence and Fin-tech companies. The Swiss financial environment clearly showcases a duality: most use a bank but choose other means to manage their wealth. This opens a large array of opportunities to convince sceptics, yet, it also conveys long-term risks. The challenge for wealth managers is that every decision of any individual is now demanding some kind of advice, ranging from buying a house to which insurance a client is selecting. This is where wealth managers need to evolve in the future, in order to gain market shares and fulfil clients’ expectations more thoroughly. InvestGlass’s platform enables compliance with the need of the market by providing the means to make fast and efficient investment decisions. Satisfy your clients’ expectations starting today! 4 – Marketing hyper-personalization and All-in-one solution Our customer-focused society has long supported mass customization. This trend is slowly but surely impacting financial services and wealth managers and has been exacerbated by the pandemic as the health crisis creates and enhances a plurality of needs within customer segments. Wealth managers are thus expected to connect with Artificial Intelligence and digital advisory fintech to tailor their offering to each customer. The two main focuses are going to be risk-assessing firms, whose technology can interpret a client’s risk profile, and predictive analytics firms, which are expected to have extreme growth potential within the wealth management industry. Use InvestGlass CRM and tailor your offering to each customer with our customizable client portal. Additionally, customers’ expectations have been changing and shifting towards all-in-one solutions. Indeed, clients and prospects aim for the most inclusive offer on the market. Therefore, wealth managers and financial companies, in general, need to include supplementary services or products in order to compete against inclusive competitors. Wealth managers, who can recognize this trend and act on it, will experience higher client satisfaction and retention. InvestGlass’s all-in-one solution, fin-tech ecosystem and open API embrace the trend. 5 – Get out with trendy thematics - even if you don't share them. It's the client first! Over the last decades, before the pandemic became the main topic of discussion, sustainability and sustainable investment trend were gaining ground. Global warming, child labour, and, more generally, ethical and environmental issues were increasingly important for investors. The pandemic accelerated the trend and wealth managers’ clients consider ESG (environmental, social, and corporate governance) criteria more closely than in the past. The focus is thus to understand clearly the values and needs of your clients. Consequently, wealth managers are expected to strengthen their sustainability offerings and showcase priority in sustainable compliant products. InvestGlass provides the means and ends to integrate ESG criteria in your offering as well as an AI rebalancing advisor to match your investment strategy. 6 – Next-Gen Reporting when less is more - or maybe not For any business, the tech age our society is in has redefined competition. Firms, companies, stores, and individuals are fighting for awareness and attention. In order to foster engagement and attention from clients, processes have to be easy to use, interactive, and customer friendly. Therefore, technologies and innovations try to enhance clients’ attention by providing visualizable data, graphs, and images to engage and interact with them. Similar account aggregation makes a more friendly and comprehensive view of the client’s assets. Consequently, wealth managers can, via the InvestGlass module, deal with clients’ expectations to implement wealth tech which encompasses gamification in forecasting strategies and interaction in client wealth reporting. 7 – Instant Data is not flying cars Data is the most important source of information for any sales manager. For wealth managers, it is imperative to know your customer and, thus, to base your advice and product propositions on data. The more data is gathered, the better tailored your service or product will be to the client and the higher will be his/her satisfaction. As the way to gather such data is limited, advisors and wealth managers are now aiming for an alternative source of information such as behavioural data or localization data. Additionally, machine learning is an important asset when pursuing predictive analytics and alternative data collection. E. g. , Artificial Intelligence can scan the web and extract complex data on sentiments and social network critical trends. Hence, it is clear that wealth managers will have to develop competencies and capabilities to deal with alternative data and to support machine learning processes, capabilities inherent to the InvestGlass solution. What is digital banking and how does it work? Understanding Digital Banking and Its Functionality Digital banking represents a modern approach to financial management, allowing users to perform banking tasks through online platforms, rather than visiting traditional brick-and-mortar branches. It's accessible via websites and mobile applications, providing unparalleled convenience to customers who wish to manage their finances seamlessly. The Mechanics of Digital Banking Digital banking enables users to: Access Accounts Anytime, Anywhere: Log in to view account balances, monitor transactions, and receive notifications around the clock, whether at home or on the go. Conduct Financial Transactions: Effortlessly transfer funds between accounts, make payments, and set up automatic bill pays. Apply for Financial Products: Quickly apply for personal loans, credit cards, or even mortgages, streamlining what used to be paper-intensive processes. Enhanced Security Features: Benefit from cutting-edge security measures like biometric authentication and encrypted transactions to protect personal information. Why Digital Banking is Thriving The rise of digital banking can be attributed to its unmatched convenience, allowing individuals to bypass long queues and restrictive branch hours. It caters to a tech-savvy audience that values efficiency and real-time access to their financial portfolio. By adopting digital channels, banks can also reduce operational costs and offer innovative services tailored to the needs of the modern consumer. In essence, as more people rely on their devices for day-to-day tasks, digital banking solidifies itself as a vital component of contemporary financial management. InvestGlass Investor Portal What Features Can Be Found in Mobile and Online Banking Apps? Mobile and online banking apps have evolved to offer a wide array of features, sometimes surpassing the functionalities available in traditional bank branches. Here's a closer look at what you can expect: Comprehensive Financial Tools: These apps often come equipped with personalized financial advice, savings calculators, and even big-purchase planning tools—providing more than just basic banking functions. Seamless Everyday Transactions: From checking account balances and viewing statements to transferring funds and paying bills, these apps simplify daily banking tasks. Mobile Check Deposit: A convenient feature that enables customers to deposit checks using their smartphone’s camera, eliminating the need for a trip to the bank. Peer-to-Peer Payments: Many apps allow you to transfer money to friends and family instantly, often with just a few taps. Location and Access Services: Easily locate ATMs nearby and enjoy features like cardless ATM withdrawals, providing both convenience and security. Budgeting and Tracking Tools: Keep track of your spending and savings with integrated budgeting tools designed to help users manage their finances effortlessly. Virtual Assistance: Some apps include AI-driven virtual assistants to help answer questions and complete tasks, making navigation intuitive. Live Customer Support: Bridging the gap between digital and personal banking, certain apps offer the ability to chat with a live representative, ensuring that human support is available whenever needed. When choosing a banking app, consider how these features align with your needs and prioritize those offering a balance of automated efficiency and human interaction. How Do Digital Banks Generate Revenue? Digital banks, much like their traditional counterparts, have several avenues for generating income. Here’s a closer look at their primary revenue streams: Interest on Loans: Digital banks utilize customer deposits to issue various loan products. By lending this money, they charge interest, which becomes a significant source of their earnings. Fees for Bank Services: These banks also impose fees for numerous services. This includes charges for wire transfers, account management, and overdraft protection, among others. Credit Products: Beyond simple loans, digital banking platforms often offer credit cards and other credit facilities. The interest accrued from these products contributes to their revenue. While the methods bear resemblance to traditional banking models, digital banks often leverage technology to streamline operations, potentially reducing costs and attracting tech-savvy customers. How is Security Ensured in Digital Banking? Digital banking has revolutionized how we manage our finances, but it's crucial to understand how safety is maintained in this virtual space. Banks deploy a variety of technological defenses to safeguard their customers' data and prevent unauthorized access. Key Security Measures Advanced Encryption: Financial institutions use state-of-the-art encryption to encode sensitive data, ensuring that even if information is intercepted, it remains unintelligible to potential cybercriminals. Firewalls: Firewalls act as a barrier between the bank's internal networks and potential threats from the internet, filtering out malicious traffic and preventing unauthorized access. Multifactor Authentication (MFA): MFA adds an extra layer of security by requiring users to verify their identity through multiple methods, such as a password and a one-time code sent to their phone. Artificial intellogence on premise Use InvestGlass on your own server or on Swiss private clouds Potential Risks Despite these robust security measures, online banking isn't entirely risk-free. Users can inadvertently expose themselves to threats, especially when: Connecting through public Wi-Fi, which is often insecure. Using devices that haven't been updated with the latest security features. InvestGlass Smart Agent Safety Tips for Users To further enhance your digital banking security: Create Strong Passwords: Use a mix of letters, numbers, and symbols. Keep Software Updated: Regularly update your devices with the latest security patches. Avoid Sharing Sensitive Information: Never share passwords or PINs, even with friends or family. By combining bank-level security measures with individual vigilance, you can protect your financial information and enjoy the convenience of online banking with confidence. Is Online Banking Safe and What Precautions Should Be Taken? Online banking offers unparalleled convenience, allowing users to manage their finances from virtually anywhere. Financial institutions go to great lengths to ensure secure transactions, employing cutting-edge technologies such as: Encryption: This technology scrambles data, making it unreadable to unauthorized parties. Firewalls: Acting as barriers, firewalls prevent unauthorized access to banking systems. Multifactor Authentication (MFA): By requiring multiple forms of verification, MFA adds an extra layer of security. While banks have robust protection measures in place, the safety of online banking also depends on user behavior. Here are essential precautions you should consider: Tips for Safeguarding Your Online Banking Avoid Public Wi-Fi: Accessing your bank account over public Wi-Fi networks can expose you to potential threats. Stick to secure, private networks whenever possible. Secure Your Devices: Regularly update your computer and mobile devices with the latest security patches and antivirus software to fend off vulnerabilities. Create Strong Passwords: Utilize a combination of letters, numbers, and symbols. Consider using password managers to store and generate strong passwords. Monitor Account Activity: Regularly check your bank statements and account activity for any unauthorized transactions. Report any suspicious actions to your bank immediately. Enable Alerts: Set up notifications for transactions and login attempts. This way, you'll know instantly if there’s unusual activity on your account. Beware of Phishing Attempts: Be cautious of unsolicited emails or messages requesting sensitive information. Always verify the sender's authenticity before responding. By taking these precautions, you can significantly enhance the security of your online banking activities. Remember, while banks provide strong protection, the first line of defense starts with you. When it comes to choosing the best online banks for digital banking, several key features stand out. These banks typically offer highly-rated mobile applications and user-friendly websites. Such platforms are designed with robust features to streamline your daily banking tasks, giving you greater control over your finances. Additionally, they often foster a virtual community of users with similar financial goals. To help you navigate the digital banking landscape, here are some top contenders recognized for their outstanding online services: Top Mobile App Functionality: These banks provide mobile apps that are praised for their ease of use, comprehensive functionalities, and seamless navigation. You can effortlessly check your balance, transfer funds, and even deposit checks with a few taps. User-Centric Websites: Their websites are intuitive and packed with features that... --- - Published: 2023-02-18 - Modified: 2025-09-21 - URL: https://www.investglass.com/the-definitive-guide-to-approval-processes/ - Categories: Article - Tags: approval process Mastering the Approval Process with InvestGlass: A Comprehensive Guide to Streamlining Business Processes InvestGlass has revolutionized the way businesses handle approval processes, from quote-to-cash, sales processes, and compliance processes. By automating key components of an approval process, companies can save time, reduce errors, and improve overall efficiency. In this article, we will provide a detailed overview of the approval system offered by InvestGlass, including the elements involved in creating automated approval processes, the benefits of a workflow approval process, and the final approval actions you can expect. Understanding the Approval Process An approval process consists of a series of steps that must be followed in order for a decision to be made or an action to be taken. This process can be applied to a wide range of business scenarios, such as budget approvals, invoice approvals, and project approvals. InvestGlass offers two types of approval processes: series and parallel. Series Approval Process for simple business process: In a series approval process, approval requests are sent to each approver one after the other. Each approver must validate their part before the request is sent to the next approver. This ensures that all necessary approvals are obtained before an action can be taken. Parallel Approval Request Process: In a parallel approval process, multiple approval requests are sent out simultaneously, allowing all approvers to validate or reject the request at the same time. This method is often used when a decision must be made quickly, and everyone's opinion or contribution is essential. Best Approval Process sequencing tool Creating an Automated Approval Process with InvestGlass To create an automated approval process, follow these steps: Set up the approvers' list, which typically consists of a group representing a team. Multiple approvers can be added to a list. Create a new approval process, selecting the target object (such as a contact record or document). Set conditions, if desired, to automate the process. Choose the communication method (default is website notification and email). Customize email templates and notification templates if desired. Set up vote conditions, recall functions, and re-assign functions. Configure the final approval actions and communication. Once you have completed these steps, you can set the approval process chain as either a series or parallel process. Benefits of Automated Approval Processes Manual approval processes can be time-consuming and prone to errors. By automating approval processes, you can: Gain more control and transparency Allow team members to obtain approvals more quickly Reduce errors and improve efficiency InvestGlass also allows for customization of the approval process, catering to specific approval processes required by different departments, marketing initiatives, or project plans. Key Components of an Approval Process An efficient approval process is vital for streamlining business processes and ensuring that crucial decisions are made in a timely manner. The key components of an approval process include the following elements: Approval request: The initial submission of a request for approval from the relevant team members or stakeholders. Business process: The entire process, from submission to final approval or rejection, should be designed to support the specific needs of the business. Automated process: Automating approval processes can reduce errors, save time, and increase efficiency. Approval management: A well-organized system for managing approvals, including permission levels, due dates, and communication channels. Review process: A thorough review of submitted documents, including an initial review and any further approval steps required. Custom templates: Built-in templates can be utilized or custom templates can be created to streamline the process and ensure all necessary details are included in the submitted documents. Approval steps: The multiple steps involved in the process, including initial submission actions, approval process steps, and final rejection actions. InvestGlass approval process: Integrating the approval process with InvestGlass can help manage approvals across different departments and facilitate collaboration. Project plan: A clearly defined project plan can help guide the approval process and ensure that all aspects of the project are considered. Timely manner: Ensuring that approvals are made in a timely manner is crucial to maintaining efficiency and avoiding unnecessary delays. By focusing on these key components, businesses can create automated approval processes that are more efficient and effective than manual approval processes. This enables teams to collaborate more effectively, reduces the risk of errors, and ensures that projects move forward smoothly. Conclusion By leveraging InvestGlass's automated approval process, businesses can streamline their approval systems, improving efficiency and reducing errors. With a user-friendly interface and customizable options, InvestGlass offers the tools necessary to create a seamless approval process tailored to your business's unique needs. Ready to test InvestGlass? See how the world's fastest-growing companies use InvestGlass to power efficient revenue engines. --- - Published: 2023-02-17 - Modified: 2025-04-10 - URL: https://www.investglass.com/what-you-need-to-know-about-the-corporate-banking-onboarding-process/ - Categories: Article - Tags: Corporate Banking Onboarding Process Gone are the days of lengthy onboarding processes for corporate banking customers. Today, banks are striving to provide a seamless and efficient customer experience when it comes to setting up their accounts. For businesses looking to open a corporate bank account, this means that the process can be completed quickly and easily with minimal paperwork or delays. But what does this mean for banks? How can they ensure that their onboarding processes meet customer expectations while still meeting all compliance requirements? In this blog post, we’ll explore how modern technology is transforming the traditional corporate banking onboarding process. We’ll look at why digital solutions are becoming increasingly popular among business owners and discuss some of the benefits associated with these tools. Finally, we’ll examine how banks can make sure their online services comply with regulatory requirements while still providing an enjoyable customer experience. 1. Introducing the Modern Corporate Banking Onboarding Process In the modern world of onboarding, banks are looking to technology-enabled solutions for quick and efficient customer onboarding. This includes automated identity verification, digital document scanning, and the use of AI-based algorithms that can reduce the human effort involved in the process. By replacing manual tasks with digital solutions, banks can streamline their customer onboarding process while still meeting all compliance requirements. Technology infrastructures are flexible on-premise or on the cloud. On-premise technology infrastructures offer many advantages for both businesses and banks when it comes to corporate banking onboarding. Not only do they provide a more secure and reliable solution than cloud-based systems but they also allow customers to remain in control of their data. With on-premise solutions, businesses have access to their data and can ensure that it remains secure and confidential. There is less privacy obsession on commercial customers than private customers, however, corporate clients have secrets and businesses you want to protect. InvestGlass offers both of the best Worlds on-prem and on public cloud which will satisfy different banks. Swiss servers 2. Why Digital onboarding solutions are Becoming Increasingly Popular Among corporate customers Intelligent technologies are used to increase the speed of account opening. For instance, InvestGlass forms help to offer effective onboarding to companies with multiple signatures. A company usually have multiple signatures which can be difficult to handle efficiently and in a cost-effective way. With the help of InvestGlass forms, banks can reduce the time and effort spent on manual paperwork while still obtaining the necessary information to comply with regulatory requirements. Moreover, customers are comfortable using digital solutions as they offer more convenience than traditional methods such as paper documents or face-to-face interviews. This is especially important for businesses as it allows them to quickly and easily open a corporate bank account without having to go through lengthy and tedious paperwork. Forms facilitate upload documents which are securely stored and they ensure that the customer is providing authentic documents. This helps to reduce the risk of money laundering and other fraudulent activity, as banks can be assured that all documents have been verified correctly. The entire process of digital onboarding is then stored into InvestGlass CRM. The CRM can be connected to your legacy systems if you don't want to change CRM and just use the competitive advantage of InvestGlass Digital onboarding. Using a digital solution prevents multiple meetings with bankers and therefore improves new clients' onboarding. 3. Benefits of Using Digital Solutions for Corporate Banking Onboarding Digital solutions for corporate customers provide many advantages over traditional methods. Some of these include: • Increased speed and efficiency – Digital solutions can save both time and effort, allowing customers to open corporate bank accounts quickly. • Improved customer experience – By offering a convenient digital solution, banks can make the account opening process much more enjoyable for customers. • Reduced risk of fraud – Digital onboarding solutions can help to reduce the risk of money laundering and other fraudulent activity by ensuring that all documents are verified correctly. • Automation and streamlined processes – Automated tasks such as identity verification, digital document scanning, and AI-based algorithms can reduce the human effort involved in the process. • Increased security – Digital solutions are much more secure than traditional methods, as they provide banks with comprehensive access control and authentication measures. The modern corporate customers' onboarding process is becoming increasingly popular among businesses, as it allows them to open a corporate bank account quickly and with minimal effort. Banking services are made easy with digital know-your-customer forms. For KYC we like to use solution like Polixis ARDIS which is a cloud solution made for financial institutions looking to check the board members name, check anti money laundering, and key findings. We appreciate this solution as this offer a seamless exprience for KYB. We are also connected to Sumsub for this type of process. Checking data integrity 4. Corporate banking onboarding and it's the approval process An approval process is digitalized to provide reliable customer onboarding and make sure that banks can verify the information provided by new customers. Approval process is fully customisable to match existing due diligence busines rules. This process generally involves a background check, identity verification, document scanning, and AI-based algorithms to determine whether the customer is a legitimate entity or not. The whole process takes place electronically and is much faster than manual verification processes. The system is used for regulatory compliance, and it helps banks to effectively onboard new customers. This process is also beneficial for customers, as they can quickly open a corporate bank account in just a few steps. In short, digital solutions are transforming the way that corporate banking onboarding is conducted. By streamlining processes, reducing risk and offering convenience, these tools are making it easier for businesses to open corporate bank accounts. The use of digital solutions is invaluable in the corporate customers' sector, and it has enabled customers and banks to quickly complete the onboarding process without any hassle. As such, this technology will continue to be used in the future as more banks embrace digital transformation. Data integrity, customer convenience and security will remain the key focus points in corporate banking onboarding, so businesses should be aware of the benefits that digital solutions can bring to this process. With their help, banks and clients can successfully open corporate bank accounts quickly and with minimal effort. man looking at InvestGlass 5. After onboarding, the off-board and the KYC remediation Banks have a risk apetite that can change based on political tensions such as the current war in Europe or in Africa. The overall process can cahnge based on customer segments risk. The same onboarding tools can be used to verify the coporate customers data. If you don't have enough people to collect the data, you can use the self service portal of InvestGlass to ensure data integrity. If local regulations are not respected, you can flag customer data and push them into a Campaign tool to stop onboarding for corporate customers, or even off-board them. Business rules are fully flexible into InvestGlass automation tool. InvestGlass automation is using machin learning to identify any changes in the corporate customers financial profile. If there is any deviation, we can alert the Compliance department and run KYC remediation process to make sure that all regulations are still respected after onboarding. Digital solutions have made corporate banking onboarding simpler and faster than ever before. They offer reliable customer verification tools, enhanced security measures, and a streamlined process for quickly opening corporate bank accounts. Moreover, data integrity checks, off-boarding tools, and KYC remediation processes help banks stay compliant with regulations and provide customers with the best possible experience. InvestGlass is the perfect tool for corporate banking onboarding, offering a seamless and streamlined experience. With its automated customer verification processes, enhanced security measures, data integrity checks, off-boarding tools and KYC remediation process, InvestGlass helps banks stay compliant with regulations while providing customers with an easy and secure way to open their corporate bank accounts quickly. By leveraging the power of digital solutions, InvestGlass makes it easier than ever before for businesses to benefit from fast and reliable corporate banking onboarding services. If you’re looking for a simple yet powerful solution that will help streamline your coporate banking onboarding process - look no further than InvestGlass! --- - Published: 2023-02-17 - Modified: 2025-10-28 - URL: https://www.investglass.com/top-5-digital-banking-conferences-to-attend/ - Categories: Article - Tags: Digital Banking Conferences Digital banking is one of the most important topics in the modern banking world and attending conferences that discuss this topic can be very beneficial. From staying up-to-date on the latest advances in digital banking technologies to learning from industry experts, attending a conference dedicated to this field could give you a valuable edge. To help you make the most of your digital banking education, here are the top 5 digital banking conferences you should attend: 1. FinovateSpring - An annual conference in San Francisco that focuses on innovations and technologies in financial services and digital banking. Here you will get to hear from speakers about the latest trends, challenges and opportunities in the industry, as well as network with peers. 2. Money 20/20 Europe - This conference takes place in Amsterdam and provides attendees with a comprehensive overview of the digital banking landscape, including topics such as payment solutions, analytics and customer experience. 3. FinTech Connect Live - Held in London, this event is designed to facilitate learning and networking between banks, investors, FinTechs and tech innovators. Attendees will have the chance to hear about industry trends, explore new ideas and discover emerging players in digital banking. 4. Money2020 - Held annually in Las Vegas, this conference provides a platform for banks and startups to showcase their technologies and gain insights from other stakeholders in the digital banking field. The event also offers a range of professional development and networking opportunities. 5. Digital Banking Summit - This summit is held in various locations around the world, including Berlin, Tokyo and San Francisco. Attendees will benefit from keynote speeches, panel discussions and interactive workshops devoted to digital banking topics. At this event you can gain valuable insights into how digital technologies are transforming banking, meet potential partners and learn from industry experts. And also Payments Banking Summit The African Banking Summit Digital Banking Conferences These conferences provide valuable opportunities for banks, investors and tech innovators to explore digital banking solutions. If you are looking to stay up-to-date on the latest innovations in the field or network with key players in the industry, then these events are a must-attend. So make sure to mark your calendar and sign up today! About InvestGlass InvestGlass is a digital banking platform designed to provide banks, investors and tech innovators with the tools and resources needed to remain competitive in today's fast-paced marketplace. Founded in 2014 in Geneva, Switzerland, InvestGlass offers an end-to-end solution that helps financial services firms stay ahead of the curve when it comes to digital banking. --- - Published: 2023-02-17 - Modified: 2025-03-20 - URL: https://www.investglass.com/what-is-digital-banking-exploring-the-benefits-and-risks/ - Categories: Article - Tags: meaning of digital banking Digital banking is revolutionizing the financial industry, allowing customers to access their accounts and conduct transactions from anywhere in the world. As of 2024, over 3. 6 billion people worldwide use digital banking services, and this number is projected to reach 4. 6 billion by 2028 (Statista). With digital banking, you can make deposits, transfer funds, pay bills, and more—without ever stepping foot inside a physical bank branch. According to a Deloitte study, 73% of banking customers prefer digital channels over in-person visits due to convenience and efficiency. However, along with its benefits, digital banking also comes with risks. The global cost of cybercrime is expected to reach $10. 5 trillion annually by 2025, with financial fraud accounting for a significant portion (Cybersecurity Ventures). To use digital banking safely, experts recommend enabling multi-factor authentication, using strong passwords, and regularly monitoring account activity. 1. What is Digital Banking and How Does it Work? Digital banking is an online platform that enables customers to access their accounts and carry out financial transactions. This can include making deposits, transferring funds, paying bills, setting up direct debits, and more. It typically uses secure software and servers to ensure that any information exchanged is encrypted and kept confidential. In most cases, the digital banking platform will be provided by the customer’s bank or a third-party service provider. Invetglass is a comprehensive digital banking solution that helps financial institutions maximize the benefits of their digital banking offering. With Inveglass, banks can provide customers with an intuitive and secure way to manage their finances from any device, anytime, anywhere. At its core, InvestGlass enables customers to access their accounts and conduct transactions quickly and easily, while providing the highest levels of security. Inveglass also allows banks to customize their digital banking experience by adding features such as budgeting tools and financial calculators. 2. What are the benefits of Digital Banking? The benefits of digital banking include: - Convenience and accessibility – Customers can access their accounts anytime, anywhere with an internet connection. - Increased security – Digital banking platforms use secure software and servers to encrypt data and keep customer information confidential. - Time savings – Transactions can be completed in a fraction of the time it takes to visit a physical bank branch. - Cost savings – Banks are able to reduce overhead costs associated with maintaining physical branches by offering digital banking services. - Customization options - Banks can customize their digital banking experience by adding features such as budgeting tools and financial calculators. Digital banking is changing the traditional banking landscape in a major way. It provides customers with an unprecedented level of convenience, flexibility and control over their financial lives. At InvestGlass we build Loan Applications 3. Risks Involved in Digital Banking Although digital banking offers many benefits, there are some risks associated with it as well. These include: - Cybersecurity threats – Hackers can attempt to gain access to sensitive customer information stored on digital banking platforms. It is important to use strong passwords and two-factor authentication when logging in to your account. - Phishing attacks – Phishing scams are designed to trick customers into providing personal information, such as bank account details or passwords. - Mobile banking vulnerabilities – Customers should be aware of potential security issues when using mobile banking apps. It is important to keep your device up-to-date and use a trusted anti-virus program. -Cloud ACT and Patriot ACT that can allow US government to access your data if you are choosing US based companies for your CRM or PMS Digital banking is a great way to manage your finances and make transactions with ease. However, it’s important to remember that there are risks involved with using digital banking services and it’s important to take steps to protect yourself when using them. Geneva heart of Private Banking in Switzerland 4. Tips for Safely Using Digital Banking Services The following tips can help you stay safe when using digital banking services: - Use strong passwords and two-factor authentication when logging in to your account. - Be wary of phishing scams and only provide personal information on secure websites. - Regularly update your device’s operating system and use a trusted anti-virus program. - Be aware of your surroundings when using public Wi-Fi networks. - Ensure that you are accessing legitimate websites and not counterfeit sites set up by fraudsters. - Monitor your accounts regularly for suspicious activity and report any unauthorized transactions immediately. You also suggest you to use InvestGlass which is a Swiss based digital banking solution. It provides an intuitive, secure and compliant platform to manage your finances. By following these tips, you can ensure that your digital banking experience is safe and secure. Digital banking is a great way for customers to access their accounts quickly and easily, but it’s important to remember the risks involved with using these services. 5. Examples of Popular Digital Banking Platforms There are many digital banking platforms available, such as: - InvestGlass – Swiss based digital wealth management platform. - Quicken – U. S. -based personal finance software application. - Mint – U. S. -based online budgeting and financial tracking tool. - YNAB (You Need A Budget) – U. S. -based online budgeting and tracking software - Bank of America Mobile Banking App – A mobile banking application offering account access, transfers and bill pay services. Digital banking is a great way for customers to access their accounts quickly and easily. It provides an unprecedented level of convenience, flexibility and control over financial lives. While there are risks involved with using digital banking services, these can be mitigated by taking the proper precautions such as strong passwords and two-factor authentication when logging in to your account. There are many popular digital banking platforms available today that offer robust features and customization options tailored to meet individual needs. With the right platform in place, you’ll have all the tools necessary to manage your finances safely and securely from anywhere in the world! --- - Published: 2023-02-17 - Modified: 2025-10-16 - URL: https://www.investglass.com/what-is-b2c-investglass-commerce-cloud/ - Categories: Article - Tags: b2c commerce cloud Are you looking for a B2C INVESTGLASS commerce solution that can help take your business to the next level? If so, you may want to consider investing in a cloud-based platform. Cloud-based B2C INVESTGLASS commerce platforms offer a number of benefits, including scalability, flexibility, and cost savings. In addition, they can provide your customers with a more personalized shopping experience. Here's a closer look at how a cloud-based B2C INVESTGLASS commerce platform can benefit your business. What is b2c InvestGlass commerce cloud and how can it help businesses sell online B2C INVESTGLASS commerce cloud is a platform that allows businesses to securely sell products and services online. This type of commerce cloud can help businesses manage their customers, automate sales process and track inventory levels, among many other features. The technology behind this platform can help online retailers identify new opportunities for growth, such as introducing cross-selling or upselling. Furthermore, as B2C INVESTGLASS commerce cloud integrates with other systems like accounting software or payment processors, it simplifies the business’ operations and helps increase profits. Overall, b2c InvestGlass commerce cloud provides businesses with an efficient solution to manage and grow their online stores. b2c commerce cloud Setting up a b2c InvestGlass commerce cloud account Establishing a b2c InvestGlass commerce cloud account is an invaluable tool for entrepreneurs and businesses who want to tap into the power of online selling. By easily connecting physical storefronts and global marketplaces, e-commerce solutions make it easier than ever to manage inventory, track customers and orders, process payments, and deliver goods and services quickly. The cloud accounts offer a wealth of features, such as secure transaction processing, scalability, customer analytics, data export capabilities, loyalty programs and more. With around-the-clock support offered by knowledgeable customer service representatives, getting set up and running with a b2c InvestGlass commerce cloud account could be the best investment an entrepreneur or business can make in boosting sales. Creating an online store with b2c InvestGlass commerce cloud An increasing number of businesses are creating an online store with b2c InvestGlass commerce cloud. The advantages of this system are numerous; it offers a huge amount of customization and allows business owners to create a shopping experience that is tailored to their customer's preferences. Easily manage inventory, set up shipping options, and track sales using the cloud platform. With b2c InvestGlass commerce cloud, businesses get the convenience of syncing products to hundreds of websites or targeting customers depending on geographic areas and interests. This type of ecommerce gives merchants the ability to make their business stand out from the competition while providing their customers with the best possible shopping experience. Adding products to your online store Starting an online store can be a great way to display your products and build your customer base. Adding new products to the store is both easy and rewarding, as long as you take your time. You'll want to choose items that fit the overall theme of the store and make sure they are the best options for your customers. Additionally, make sure you use quality product photos and descriptions to showcase them in the most attractive way possible. Finally, don't forget to use any available tools and analytics to understand which kinds of products do well with your customers so you can add similar items in the future to increase sales. Marketing your online store with b2c InvestGlass commerce cloud With the widespread use of e-commerce, setting up an online store is a great way to get your products and services out there. But in order to bring in customers and make sales, you need to have a successful marketing plan. B2C INVESTGLASS Commerce Cloud provides all the tools needed to create an effective online marketing campaign. With their easy-to-use platform, it's simple to reach out to potential customers by boosting visibility online with SEO optimization, showing off featured products with merchandising services, driving traffic with promotional campaigns, and analyzing detailed performance data with analytics. So if you're looking for a reliable way to market your online store, B2C INVESTGLASS Commerce Cloud is an excellent solution. Marketing automation InvestGlass B2C INVESTGLASS Commerce Cloud is a great way for businesses to sell online. It is easy to set up an account and create an online store. You can add products and market your store with ease. Overall, B2C INVESTGLASS Commerce Cloud is a great platform for businesses to use when selling online. 10 Frequently Asked Questions (FAQs) about B2C InvestGlass Commerce Cloud 1. What is B2C InvestGlass Commerce Cloud? B2C InvestGlass Commerce Cloud is a cloud-based platform that helps businesses securely sell products and services online. It streamlines sales, inventory management, customer relationships, and payment processing. 2. How can B2C InvestGlass Commerce Cloud benefit my business? The platform offers scalability, flexibility, and cost savings. It also provides tools for personalization, upselling, cross-selling, and integrating with accounting and payment systems to boost revenue and efficiency. 3. Is it easy to set up a B2C InvestGlass Commerce Cloud account? Yes, setup is simple. Businesses can quickly create an account, configure their online store, and start selling with built-in features like secure transactions, customer analytics, and inventory tracking. 4. Can I create a fully customized online store with B2C InvestGlass Commerce Cloud? Absolutely. The platform allows you to design and personalize your store, manage products, set up shipping options, and tailor the shopping experience to your customers’ preferences. 5. How do I add products to my online store? Adding products is user-friendly. You can upload product details, descriptions, and images, organize them into categories, and use analytics to see which products perform best with your customers. 6. Does B2C InvestGlass Commerce Cloud support marketing tools? Yes. The platform includes tools for SEO optimization, merchandising, promotional campaigns, customer loyalty programs, and analytics to help you reach more customers and increase sales. 7. Can I integrate B2C InvestGlass Commerce Cloud with other systems? Yes, it integrates with payment processors, accounting software, and other business tools, making operations seamless and efficient. 8. Is the platform scalable for growing businesses? Definitely. Whether you’re a startup or an established brand, the cloud-based system is designed to scale as your business and customer base expand. 9. How secure is B2C InvestGlass Commerce Cloud? Security is a top priority. The platform uses encrypted transactions, secure hosting, and compliance with industry standards to ensure safe online shopping for your customers. 10. What kind of support is available if I need help? B2C InvestGlass Commerce Cloud offers 24/7 customer support with knowledgeable representatives who can assist you with setup, troubleshooting, and best practices for growing your store. --- - Published: 2023-02-17 - Modified: 2025-03-21 - URL: https://www.investglass.com/how-do-you-make-a-chat-ai-bot-step-by-step/ - Categories: Article - Tags: chat ai bot In today's digital landscape, organizations worldwide rely heavily on software and cybersecurity firms to maintain smooth operations. However, this dependency introduces significant vulnerabilities. Notably, 60% of organizations have adopted generative AI solutions, yet only 12% utilize them extensively, indicating potential gaps in comprehensive security measures. Furthermore, the rapid adoption of AI technologies, such as ChatGPT reaching 100 million active users within two months, underscores the urgency for robust cybersecurity protocols to address emerging threats. These developments highlight the critical need for organizations to fortify their cybersecurity strategies in an increasingly AI-driven environment. If you're looking to create a chatbot, there are a few things you'll need to do in order to get started. In this blog post, we'll go over what you need in order to make a chatbot step by step. In short : Step 1: Give your chatbot a purpose. Step 2: Decide where you want it to appear. Step 3: Choose the chatbot platform. Step 4: Design the chatbot conversation in a chatbot editor. Step 5: Test your chatbot again and again. Step 6: Train your chatbots with a reinforcement learning methodology. Step 7: Collect feedback from users. Connecting your chatbot to InvestGlass CRM can help you streamline customer service and provide a more comprehensive support experience. For instance, with InvestGlass integrated into your chatbot, customers can quickly submit product inquiries, check the status of orders, review their account information, and even make payments without ever having to call or email customer service. The first step is to decide on a platform. InvestGlass has an open-source chatbot framework built on Node. js and the popular Messenger Platform, which makes it easy to create a custom chatbot for any purpose. Once your chatbot is up and running, you can use webhooks and API requests to send messages via the Messenger Platform directly from your InvestGlass CRM. Once you've connected the chatbot to InvestGlass, you'll need to build out the conversation flow and understanding of natural language processing. This requires training your bot using a variety of techniques such as rule-based AI, intent recognition, entity extraction, and keyword mapping. Keep reading to find out more! Choose the right platform for your chatbot Choosing the right platform for your chatbot can be vital to its success and impact on your business. Do you need a platform that allows you to integrate with multiple services or just one? Are you already familiar with one platform? Is cost an issue? Each chatbot platform has different features, abilities and levels of complexity to consider as well. To ensure you're selecting the right platform, research the different ones available and ensure they meet all of your requirements before making a final decision. Taking the time to make an informed decision will ultimately maximize your success with AI bots. Decide on the purpose of your chatbot Chatbot technology has become a powerful tool for engaging customers, providing customer service and product support. When it comes to setting up a chatbot for your business, defining the purpose of your chatbot is key. Whether you’re looking to create an opening point of contact for customers, provide automated assistance or simply encourage engagement with your product or service, getting clear on what you want and what benefits your chatbot delivers is essential. With clear goals in mind, you can start building the conversation logic needed to power your bot and ensure its success. come up with a list of features and functionality that your chatbot will have When creating a chatbot, the features and functionality that it will have should be carefully considered. It is important to choose features that will make the chatbot useful and which customers will appreciate. Features may include providing personalized responses, integration with existing customer databases, natural language processing capabilities to easily understand customer queries, and other tailored functions such as automated order processing. Having efficient and effective support through your chatbot can ultimately help build customer loyalty and ensure customer satisfaction. Find or create a database of information that your chatbot can access In order to create an effective and efficient chatbot, it is essential to find or create the right database of information. Finding a suitable database can seem daunting at first, but there are many online solutions available which provide access to vast collections of data. Alternatively, you could create your own database depending on the complexity and scope of your project; this may require considerable resources such as a team of programmers, graphic designers and linguists. Regardless of your specific needs, having access to the correct dataset can make a huge difference in how successful your chatbot will be. The Flow Design the conversation flow for your chatbot Designing the conversation flow of a chatbot can be an incredibly rewarding process. With a thoughtful and well-structured dialogue, you can create a digital companion that is easy to use and provides quick and helpful responses. To design an effective conversation flow, you need to understand your audience, plan out various paths for user inquiries, identify triggers for conversations, build response models for different types of input, incorporate natural language processing techniques, and test the bot regularly. Ultimately when the design process is complete you will have created a smooth and successful conversational experience that feels natural and tailored specifically to your users’ needs. Train your chatbot to understand human input Training your chatbot to understand human input is one of the major prerequisites for successful implementation of AI-driven business operations. Teaching your bot the linguistic nuances and usability of human syntax will give it the capability to understand customer needs and troubleshoot potential issues. This understanding, in turn, will result in an efficient service delivery and better customer satisfaction. Often, such processes involve deep learning algorithms that incorporate thousands of patterns to process natural language requests from humans. With such advanced tools, it is possible to train your chatbot to analyze user data quickly, accurately, and consistently so as to provide seamless engagement with customers. While chatbots are often heralded as the next big thing in customer service and support, it's important to remember that not all chatbots are created equal. If you want your chatbot to be successful, there are a few key considerations you need to take into account before getting started. By following the tips laid out in this post, you'll be well on your way to designing a chatbot that meets your needs and provides an engaging experience for your users. --- - Published: 2023-02-17 - Modified: 2025-03-14 - URL: https://www.investglass.com/ai-used-for-chatbots/ - Categories: Article - Tags: ai for chatbot Chatbots have rapidly gained popularity as businesses seek efficient ways to enhance customer service and streamline interactions. Powered by Artificial Intelligence (AI), chatbots are now capable of handling up to 80% of standard customer inquiries, significantly reducing wait times and improving user satisfaction (IBM). Leveraging natural language processing (NLP) and machine learning, these AI-driven chatbots offer personalized, efficient, and engaging experiences, transforming customer interactions across industries. In this blog post, we’ll explore how AI-powered chatbots are revolutionizing the customer service industry and why they should be a part of your business strategy moving forward. We’ll also discuss some of the potential challenges associated with using AI-based chatbot technology. By understanding both the advantages and drawbacks of this technology, you can make an informed decision about whether it's right for your business or not. What is a chatbot? Chatbots are computer programs designed to simulate conversation with users, typically through written or spoken dialogue. Chatbots use natural language processing (NLP), artificial intelligence (AI), and machine learning (ML) technologies to analyze user input and respond accordingly. This means that they can understand user intent, identify keywords, and provide relevant answers to questions more quickly and accurately than humans can. How are AI-powered chatbots revolutionizing the customer service industry? AI-powered chatbots are helping businesses to provide better customer service by automating many of the routine tasks associated with customer support, such as handling inquiries or directing customers to the correct resources. AI-based chatbot technology is also able to respond more quickly and accurately than humans, which is leading to a more efficient customer experience. Additionally, AI-powered chatbots are reducing costs associated with customer service as they require fewer human resources. What challenges come with using AI-based technology? AI-powered chatbot technology can present some challenges when used in customer service. For example, AI systems may not be able to handle conversations that require a high degree of emotional intelligence. These types of conversations require an understanding of the nuances of human communication and context that AI systems may not yet be able to recognize or respond to. Additionally, AI-based chatbots are limited by the data they have access to, so they may not be able to respond accurately to inquiries if the data is incomplete or incorrect. Artificial intelligence Who is using this chatbot technology? Chatbots have been used in customer service for many years, but only recently have businesses started to use them more effectively. This is due to advances in artificial intelligence (AI) and machine learning (ML) technologies, which have enabled chatbots to provide a more natural conversation experience and understand user intent more accurately. Additionally, businesses are now able to integrate their existing customer service systems with AI-based chatbot technology, allowing them to provide a more streamlined customer experience. Companies such as Amazon, Microsoft, and Apple are currently leveraging this technology for their customer service operations. Companies like Trip Advisor, PG tips, or Disney use chatbots as a brand and marketing play. Companies like Google, Mattel, and Victoria Secret use chatbots to innovate in their field. Companies like Burberry, Staples, and Macy's use chatbots as a customer service tool. Top Chatbot use cases Personal assistant A smart assistant chatbot can manage a wide variety of tasks for its users, such as booking meetings, creating to-do lists, sending reminders, and more. Additionally, these chatbots use natural language processing (NLP) technology to understand user input and respond accordingly. Complex sales rep Helping customers find the best product for their needs. Answering customer questions quickly and accurately . Reducing time spent on data entry and order processing. Improving customer satisfaction through faster response times. Automating complex sales processes like lead scoring, segmentation, and qualification. Providing real-time analytics to identify opportunities for improvement in customer service delivery. Providing insights into customer preferences, trends, and behaviors that can inform future marketing campaigns . Generating personalized recommendations based on previous buying behavior . Recommending additional products or services to complete a purchase journey as customers progress through the funnel Analyzing customer feedback to improve products/services Branding A branding chatbot brings a brand or a persona to life, engaging the audience in natural conversation. It can be used to create more meaningful and interactive customer experiences, as well as strengthen relationships with customers. By connecting with customers on an emotional level, these chatbots allow brands to build loyalty and trust with their target audience. Branding Lead qualifying A lead qualifying chatbot can drive potential customers down the appropriate path by learning their individual requirements and providing them with relevant product/service information. This type of chatbot uses sophisticated artificial intelligence (AI) and natural language processing (NLP) technologies to understand user input and provide an accurate response. For example, the chatbot may ask questions Internal knowledge base An internal knowledge base chatbot can be used to answer the most common questions employees have about their workplace. By using AI and natural language processing (NLP), this type of chatbot can provide quick and accurate responses for inquiries about employee benefits, payroll, vacation policies, and other HR-related topics. This chatbot also allows employees to access information without having to contact HR staff. Surveys and feedback-A survey or feedback chatbot collects customer data for companies, gathering insights about their products and services. This type of chatbot can be used to measure customer sentiment, identify areas for improvement, and optimize customer experience. Candidate vetting A candidate vetting chatbot is an invaluable tool for businesses looking to streamline the hiring process. It can quickly and accurately assess a job applicant’s qualifications and skills, while also providing a comprehensive overview of their potential fit within the company. Chatbots are proving to be a powerful tool for businesses across industries. From lead generation and customer service to personal assistants, internal knowledge bases, surveys, feedback and candidate vetting - the potential applications of this technology are limitless. With AI-powered chatbot solutions becoming more sophisticated every day, it's no wonder that so many companies are investing in them as part of their digital transformation strategies. Whether you're looking to improve your branding efforts or streamline your sales process, there’s a chatbot solution out there that can help you reach your goals faster and easier than ever before! --- - Published: 2023-02-17 - Modified: 2025-03-28 - URL: https://www.investglass.com/what-is-a-webhook-notification/ - Categories: Article - Tags: webhook notification A webhook notification is a message that is sent automatically from one app to another whenever a designated event occurs. Webhook notifications can be used to keep two apps in sync, or to trigger an action in one app based on activity in another. For example, you could use a webhook notification to automatically send a message to your team chat app whenever a new customer signs up for your e-commerce site. A webhook notification is a message that is sent from one website to another, usually in response to an event Webhooks are a fantastic way to send notifications between websites, quickly and easily. Whenever a certain event is triggered, such as a payment being made or an issue being logged, a webhook notification can be sent to the other website in real time. This allows the receiving site to take immediate action if needed, ensuring efficiency in tasks and communication that would otherwise be slow and difficult. Whether it's a payment gateway sending updates to an e-commerce store or two API endpoints communicating data back and forth, webhook notifications are powerful tools for connecting different pieces of software together. Webhook notifications can be used for a variety of purposes, such as sending alerts or updating data Webhook notifications are becoming an increasingly popular way of keeping up with different events and programs. By setting up webhook notifications, it is possible to receive alerts whenever something changes or needs attention. These types of notifications can also be used as a way to update data in near real-time, allowing users to stay on top of the latest information related to their project. The versatility provided by this technology opens up a range of possibilities for businesses and organizations looking for a reliable way to keep track of important events. In order to receive webhook notifications, you must first provide a URL where the messages will be sent In order to stay up-to-date with notifications related to website activity, webhooks can be incredibly helpful. By providing a URL where the messages will be sent, you'll be able to quickly and easily receive upcoming notifications without any hassle. This way, you won't have to manually check for updates every time -- the notifications will come straight to you! Webhooks are not only convenient but also provide more flexibility than other notification options. Once you have set up a webhook notification, you can configure it to send different types of information or take different actions based on the specific event that occurred Webhook notifications can be a great tool for staying up-to-date on important events or information. By setting up webhooks, you can configure them to not only send different types of information, but to take custom actions depending on the event that occurred. For instance, if you wanted your webhooks to notify you when someone signs up for your email list, it could choose to send an email immediately or add a line to a spreadsheet. The possibilities are endless! Once you've gotten your webhooks set up, they'll run silently in the background while letting you take advantage of their many features and applications. Webhook notifications are a convenient way to stay informed about events that happen on other websites without having to constantly check those sites for updates Webhook notifications are an incredibly useful tool for staying organized and up-to-date with events from other websites. By subscribing to a webhook, users can forego the need to constantly refresh pages for new updates and instead receive automated alerts about any changes such as new blog posts, purchases, or registrations. This can be especially helpful when managing multiple websites at once and ensures that users never miss out on important information. Webhook notifications provide unparalleled convenience in the modern web era, allowing users to stay connected without keeping a constant vigil on their screens. Webhook notifications are a great way to stay updated on events happening on other websites without needing to constantly check those sites for new information. They can also be configured to take different actions or send different types of information based on the specific event that occurred. If you're interested in using webhook notifications, be sure to set up a URL where the messages will be sent before configuring your notification. --- - Published: 2023-02-17 - Modified: 2025-03-24 - URL: https://www.investglass.com/is-there-a-secondary-market-for-private-equity/ - Categories: Article - Tags: secondary market for private equity The secondary market for private equity has been growing in recent years, as more investors look to cash out of their investments. InvestGlass can help you distribute your private equity holdings to a wider audience of potential buyers, and get the best price for your shares. With our platform, you can reach a global network of accredited investors, and receive bids from multiple interested parties. Contact us today to learn more about how we can help you sell your private equity interests. Define the term "secondary market" in relation to private equity The private equity secondary market is an investment market in which investors purchase existing interests in private equity funds from other investors rather than directly from the fund. This provides a liquid marketplace for investors to acquire or divest exposure to alternative asset managers, and can provide liquidity for holders of limited partner commitments who need to offload their stakes. Private equity secondaries involve the sale of portfolios that contain illiquid investments since these kinds of ventures are not listedby public stock exchanges. Therefore, InvestGlass offers a solution for this burgeoning industry by providing its clients with an automated system that easily connect buyers and sellers to facilitate transactions. Discuss how the secondary market for private equity has grown in recent years The private equity secondary market has experienced tremendous growth in recent years, primarily due to changes in investor sentiment. Investors are now embracing the concept of leveraging another party’s existing investments to access a pool of previously inaccessible assets. With InvestGlass, investors can now efficiently and seamlessly connect with other buyers and sellers on the global PE secondary market. As more investors take advantage of this new capability, it's sure to tend to further expand the private equity secondary market. Additionally, InvestGlass helps ensure transparency and trust in all business transactions by providing an automated process that helps save time and money while also protecting confidential information. Such advancements help drive this booming industry towards an even brighter future. Describe how InvestGlass can help with the distribution of private-equity securities InvestGlass is an innovative new platform dedicated to helping businesses with the distribution of private-equity securities. Its user-friendly interface and powerful cloud technology allow investors to easily collate and analyze all their data regarding any private-equity security they may be interested in. InvestGlass accesses real-time data across multiple locations, enabling investors to quickly identify the best investments for their goals and make informed decisions faster than ever before. Additionally, a built-in trading platform makes it simple and secure to put a deal together and execute transactions in no time. With InvestGlass, businesses can quickly and confidently ensure the prompt and successful distribution of private-equities, leading to increased profitability and enhanced customer satisfaction. https://youtu. be/eyeS4kBBfO0 How To Design A Private Equity Platform In 10 Minutes (Step-By-Step) Offer advice for investors interested in getting involved in the secondary market for private equity Private equity investing can be intimidating for those new to the concept, so it’s important to approach the secondary market with confidence and an understanding of the risks and rewards associated. InvestGlass can provide investors interested in the private equity secondary market with advice on how to access a wide range of opportunities, consisting of both primary and secondary investments. Financial advisors leveraging InvestGlass will have a comprehensive platform that integrates key data points from multiple sources in the private capital market, giving them analytical insight and real-time intelligence necessary to make an informed decision when deciding which investments to pursue. In addition, InvestGlass can help advisors identify potential opportunities within their clients’ portfolios where they can recommend diversifying with private equity offerings. With this guidance, investors looking to capitalize on the secondary market for private equity can feel empowered knowing that they are making informed decisions with the support of a leading technology platform. Share some success stories of investors who have made money by investing in the secondary market for private equity Many investors have found success exploring the secondary market for private equity. With the right tools and a little patience, savvy investors can uncover amazing opportunities for significant growth. Take for example, one of InvestGlass’ clients who made more than double their initial investment through choosing to invest in the secondary market. By working with InvestGlass, this investor had access to a platform to manage workflows and investments in private equity investments. They were able to easily track deals from origination to closing on one central platform, giving them the data insights they needed to make smart investments decisions. With real-time notifications too, InvestGlass can help investors stay up-to-date with industry movements and take advantage of lucrative opportunities available on the private equity secondary market whenever they arise. InvestGlass can help you get started by connecting you with the right people and give you the tools you need to succeed. If you're interested in learning more about how to make money in the secondary market for private equity, contact us today. We'd be happy to share some success stories and offer advice on how to get started. --- - Published: 2023-02-17 - Modified: 2025-03-24 - URL: https://www.investglass.com/eat-the-frog/ - Categories: Article - Tags: Eat the Frog "The quote, “Most people overestimate what they can get done in a year and underestimate what they can do in a decade,” which is often attributed to Bill Gates, holds true over shorter time spans as well. It is true that we often overestimate what we can accomplish in a single day, while underestimating what can be done within the span of a year. After all, it is a lot easier to envision our short-term plans and goals, but much more difficult to set and take action on longer-term objectives. One way to combat this tendency to overestimate our short-term goals and underestimate the importance of long-term objectives is to break bigger projects down into smaller, more manageable pieces. By breaking down big tasks into smaller, more achievable chunks, it becomes easier to stay motivated and focused on progress over a longer period of time. For example, Eat The Frog is perfect for anyone who: Struggles with procrastination Gets a lot done but isn’t making progress on the important stuff Has a hard time sticking to a productivity system Has trouble deciding what to work on at any given time Feels overwhelmed by their to-do list Identify your FROG Eat it Repeat every day What is Eat The Frog? Productivity consultant Brain Tracy named the Eat The Frog method after this vivid piece of advice from Mark Twain. While there’s more power and nuance to this method than meets the eye, it all boils down to this: Identify one important task for the day and do it first. https://youtu. be/iDV1sSoL0_I Agile Results calls for 3 tasks a day, the Ivy Lee method calls for 6. We encourage you to try out the most extreme version first. The extreme simplicity and hyper-focus of just one task is a powerful tool to help individuals reach their goals. It serves as an effective way to break down bigger projects into smaller, more manageable pieces. The focus of this productivity method is to identify one important task for the day and do it first. This can be extremely useful for those who struggle with procrastination, who get a lot done but aren’t making progress on the important stuff, or who are overwhelmed by their to-do list. Tips for eating your frogs Eat The Frog is a simple and straightforward productivity hack that can help you stay focused on the tasks that are most important to you and reach your long-term goals faster. By identifying one important task for the day and doing it first, you can increase your productivity and make meaningful progress toward achieving your goals. The steps to Eat a Frog! Decide on your frog Pick something you'll be able to complete in 1-4 hours Break it down into smaller steps if needed Resist the temptation to plan ahead Prepare your frog the night before Eat your frog first thing How to Choose Your "Frog" or Most Important Task Choosing your "frog" for the day—the task that has the most significant impact on your goals—requires strategic thought. Follow these steps to pinpoint your Most Important Task (MIT): Identify Tasks in the Important but Not Urgent QuadrantBegin by using the Eisenhower Matrix to categorize your to-dos. Focus on tasks that fall into the "important but not urgent" section. These are often overlooked but crucial for long-term success. Assess Complexity and SignificanceLook for tasks that provoke a sense of dread or hesitation, often due to their complexity or importance. Ask yourself which tasks would move the needle the most towards achieving your objectives. Prioritize Based on ImpactEvaluate how each task aligns with your broader goals. Consider which task would make the most significant positive impact once completed. This could be anything from preparing a presentation to making an important decision. Listen to Your IntuitionTrust your instincts about which task feels most pressing. This isn't just about urgency but about which task, once completed, would alleviate a mental burden or open up new opportunities. By systematically narrowing down your tasks using these criteria, you can successfully identify your "frog" and tackle it head-on, reducing procrastination and improving productivity. To fully harness your peak work hours using the "Eat the Frog" method, start by identifying your most productive times of the day. It could be early morning, late at night, or any period when your focus and energy are at their highest. Once you've pinpointed these golden hours, prioritize tackling your most demanding or complex tasks. These are the tasks that require deep concentration and critical thinking, the ones that you might naturally want to avoid but are crucial to your progress. By addressing the toughest challenges first, you leverage your freshest mental state, ensuring quality work and a sense of accomplishment as the day unfolds. After conquering these tasks, reserve less critical, routine, or administrative duties for later in the day when your energy dips. To implement this effectively: Plan Ahead: Dedicate 10-15 minutes at the end of each day to outline your priorities for the next day. Set Clear Goals: Define what success looks like for your major tasks to maintain focus. Limit Distractions: Create an environment conducive to concentration by silencing unnecessary notifications and setting boundaries with colleagues or family. By strategically utilizing your prime work hours, you'll improve productivity, reduce stress, and make significant progress on your goals. Why Choose a Task You Can Finish in 1-4 Hours? Selecting a task that can be wrapped up within 1-4 hours is strategic in managing your workload effectively. Here's why: 1. Manageability and Clarity Tackling a task of this duration ensures it's neither too overwhelming nor ambiguous. Longer tasks can often lead to procrastination due to their sheer size or unclear objectives. A concise timeframe helps keep things clear and focused. 2. Reduced Overwhelm When you break down your to-do list into smaller, digestible tasks, the risk of feeling overwhelmed diminishes. Knowing that you can finish a task in a morning or an afternoon session makes it feel more achievable. 3. Sustained Motivation Completing a task within a short window gives you a tangible success early in the day. This accomplishment not only boosts endorphins—your body's natural feel-good chemicals—but also propels your motivation forward. It’s much easier to maintain focus and enthusiasm when you sense progress. 4. Early Wins and Momentum Crossing off a task before lunchtime provides an encouraging ‘win’ that lifts your energy and positivity levels. These early victories are crucial; they help you gather momentum, making it easier to maintain this drive for the tasks that lie ahead. By strategically selecting tasks that can be completed in a few hours, you're setting yourself up for a productive and rewarding day. This approach also helps in avoiding distractions, ultimately improving your focus and efficiency. InvestGlass AI Task Management Why is Setting Your Own Agenda Crucial for Productivity? Establishing your own agenda is pivotal in maximizing productivity. It's about taking control of your day rather than letting external demands dictate your focus. Often, the minute we start our day, we're tempted to dive into emails or respond to instant messages. This not only shifts us into a reactive mode but also diverts attention away from our priorities. When you allow emails and messages to shape your tasks, your work can become scattered, driven by the urgency of others rather than your own planned goals. This reactive approach can quickly consume your day, leaving little room for proactive, meaningful work that aligns with your bigger objectives. In contrast, setting and adhering to your own agenda helps you manage time effectively. By prioritizing tasks that are most significant to your goals, you ensure that your energy is focused where it truly matters. This proactive strategy prevents you from being overwhelmed by external requests or interruptions and keeps your day aligned to what you deem important. By creating a structured plan—perhaps using techniques like the "Eat The Frog" method, where you tackle your most challenging task first—you set a clear roadmap for the day. This disciplined approach ensures that you're driving your productivity, making deliberate choices, and avoiding the pitfalls of reactive prioritization. Ultimately, taking charge of your agenda empowers you to achieve more, with your most critical tasks completed without unwelcome diversions. Eat The Frog is a productivity technique that can help you stay focused on the tasks most important to you and reach your long-term goals faster. It works by identifying one important task for the day and doing it first, before moving onto anything else. InvestGlass task management is perfect for priority setting and helping you stick to a productive routine. This will help you move closer to your goals, one frog at a time! Start eating those frogs today and make progress on the things that matter most. With the Eat The Frog method, you can break down larger tasks into smaller steps and manage your priorities. This will help keep you focused on what matters most and make progress towards achieving your goals faster. InvestGlass task management is great for setting priorities and maintaining productivity routines that are tailored to suit each individual’s needs. So start eating those frogs today with InvestGlass - it may take some time but it will be worth it in the end! --- - Published: 2023-02-17 - Modified: 2025-03-26 - URL: https://www.investglass.com/11-consulting-sales-tips-to-help-you-attract-more-clients/ - Categories: Article - Tags: Consulting Sales As a consultant, you’re always looking for ways to increase your sales and attract more clients. But it can be hard to stay on top of the latest trends in consulting sales. That's why we've put together this list of 11 tips that will help you grow your business and get more clients through the door. From understanding customer needs better to utilizing technology like InvestGlass, these tips will give you an edge over the competition and keep your business running smoothly. Read on to discover how InvestGlass can help with your consulting sales! What is consulting sales? Consulting sales is the process of offering advice, products and services to businesses or individuals in exchange for monetary compensation. It involves building relationships with clients and helping them identify solutions to their problems. This could involve providing market research analysis, finding potential cost savings or providing strategic guidance on marketing, finance or operations. All of these activities require an understanding of the customer’s needs and the ability to identify and propose solutions. 1. Set clear targets Before you start your consulting sales process, it’s important to set clear targets. This will give you a good idea of what success looks like and help you focus on the right tasks. Consider setting both long-term and short-term goals, as well as measurable metrics that can be used to track progress over time. 2. Determine who your ideal client is Before you begin to market your services, it’s important to identify who your ideal client is. Consider factors like the customer’s size, industry and budget when making this decision. The more targeted your message is, the more likely you are to attract clients who will be a good fit for your business. 3. Constantly increase your client base Consulting sales require steady marketing efforts in order to keep the pipeline full of potential clients. Consider investing in a mix of paid and free advertising, as well as networking events and referrals. This will help you generate more leads and keep your business growing. 4. Thoroughly listen to your clients Listening to your clients is just as important as talking. Make sure that you take the time to understand their needs and concerns before proposing any solutions. This will help you develop a better understanding of the customer’s problem and ensure that you are providing appropriate advice and services. You should make sure that you write enough contact report. A contact reports aims to provide a summary of the interaction between you and your client. Calling clients once per month 5. Adopt a selling mentality Consulting sales require you to take a proactive approach to selling. This means staying on top of current trends in the industry and actively engaging customers with features and services that are relevant to their needs. Make sure that you’re always pushing your clients towards solutions that will benefit them the most, while still being respectful of their decisions. 6. Edit your sales pitch based on client characteristics No two clients are the same. When you’re preparing your sales pitch, make sure to tailor it according to the client’s needs and interests. This will help you create a more personalised experience that resonates with potential customers. You should use Tags inside InvestGlass CRM. Tags are used to classify customers according to their characteristics and needs. This will help you quickly create groups of potential clients based on common traits or interests, making it easier for you to target them with relevant offers. 7. Reward client loyalty Once you have established a relationship with a client, don’t forget to reward their loyalty. This could be through discounts, exclusive deals or other incentives that will help keep them engaged and invested in your services. 8. Constantly promote your expertise Finally, don’t forget to keep your expertise top of mind. Invest in a website and content marketing efforts that showcase your skills and experience. This will help you attract more clients and build credibility in the marketplace. You can use InvestGlass email marketing tool to create targeted campaigns and nurture your prospects. InvestGlass CRM helps you manage existing clients and track their journey throughout the sales cycle. With InvestGlass, you can have a 360 view of your clients which will enable you to better understand their needs, identify opportunities for growth, and provide tailored solutions that will result in increased sales. 9. Show potential clients what their benefits are Finally, make sure to focus on the value you can offer potential clients. Show them how they can benefit from your services and how they can take advantage of the solutions you provide. This will help them make a more informed decision when considering your advice or products. InvestGlass helps with consulting sales by providing an all-in-one CRM platform to keep track of your sales activities, contacts and deals. With the help of InvestGlass you can easily create pipelines, track performance, perform customer segmentation and gain insights into customer behavior. This will help ensure that your consulting sales process is efficient and effective. 10. Bundle multiple services or products Consider bundling multiple services or products together to create a more comprehensive offering. By doing this you can provide your customers with a “one-stop shop” for their needs and make it easier for them to access the solutions they need. 11. Ask clients to recommend you Developing a positive reputation is essential for any consulting business. Encourage your clients to recommend you to their contacts, and make sure that you’re providing them with the best possible service in order to ensure they do so. InvestGlass helps you track customer feedback and monitor reviews in order to stay on top of what people are saying about your business. In conclusion, selling can be an arduous process but InvestGlass provides the tools and features needed to make it easier. Whether you’re looking for a way to segment customers based on their characteristics or need help bundling multiple services together, InvestGlass has your back. With its comprehensive CRM platform, you can easily track customer feedback and monitor reviews in order to stay ahead of what people are saying about your business. Get started with InvestGlass today and take advantage of all the great features that will help increase sales success! --- - Published: 2023-02-11 - Modified: 2025-10-28 - URL: https://www.investglass.com/best-digital-bank-in-the-philippines-2023/ - Categories: Article - Tags: Best Digital Bank In The Philippines, philippines bpi In 2023, the Philippines achieved a significant milestone in digital banking, with digital payments accounting for 52. 8%of total retail transactions, surpassing the Bangko Sentral ng Pilipinas' (BSP) target of 50%. This surge reflects the country's rapid adoption of digital financial services, positioning it as a leader in the digital banking revolution. Digital Banks have flourished in the Philippines over the past few years, due to a combination of effects from the COVID-19 pandemic and their own convenience. As more and more people shifted away from traditional banking habits, digital banks in the Philippines became increasingly attractive for both individuals and businesses. This transformation has been backed by authorities such as the Bangko Sentral ng Pilipinas (BSP) who have placed stringent safety protocols in place to protect customers. The Philippines now officially has six digital banks after the Bangko Sentral ng Pilipinas (BSP) recently issued Certificates of Authority (COA) to two more financial institutions, which paved the way for the latter’s full operations. The two new digital banks, UnionDigital Bank Inc. (UDB) and GoTyme Bank Corporation (GTYME), complete the initial roster of digital banks officially allowed by the Bangko Sentral ng Pilipinas (BSP) to operate in the country. Digital Banks In The Philippines (2023) Union Digital Bank (UDB) GoTyme (GTYME) Tonik Digital Bank Inc. (TONDB) Maya Bank Inc. (Maya) Overseas Filipino Bank Inc. (OFBank) – subsidiary of LandBank UNObank Inc. (UBI) Union Digital Bank (UDB) the key bank with Raffa Union Digital Bank is the digital bank of the Aboitiz-led UnionBank. Union Digital Bank (UDB), part of the Aboitiz-led Unionbank, is one of six digital banks officially approved by the Bangko Sentral ng Pilipinas. UDB offers customers all their traditional banking services in a convenient and secure digital format - providing Filipinos with enhanced access to financial solutions for 2023 and beyond! UDB also provides customers with debit cards, credit cards and loans. Recognized by various industry organizations for innovative mobile banking, winning awards such as Best Digital Banking Initiative and Best Mobile Banking Platform at the 2020 Global Finance Awards. qr code GoTyme the most promising bank in the Philippines It is the latest digital bank to enter the Philippines, through a joint venture between the Gokongwei Group and Singapore-based Tyme Group. Among others, it promises a more convenient and secure mobile banking experience. This is the only digital bank in the Philippines that offers a physical VISA debit card within 5 minutes and for free, through its kiosks located nationwide. It is also the only cloud-based company on this list. The digital banking revolution in the Philippines has been a rapid success, and its success can be attributed to the convenience and security that it provides. Allowing users to perform transactions quickly, without the risk of fraud or theft, digital banks in the Philippines have become increasingly attractive for both individuals and businesses. Tonik the first neobank It is officially the first neobank in the Philippines to get a digital bank license from BSP. Being purely digital, operations are done in Manila, Chennai, and Singapore. It is led by a team of retail finance veterans who have previously built and scaled multiple retail banks and fintechs in many countries. With a primary Tonik account, customers can open 5 stash accounts and 5 Time deposit accounts. Moreover, Tonik has both physical debit cards and virtual cards. Once you order a card, Tonik will charge you PHP 300 for the production fee and delivery. Tonik offers a customizable app according to user preference, with an option to switch off the account for “financial discipline. ” Maya Bank the money app Maya Bank is a feature-packed money app that was formerly known as PayMaya. It is a digital financial services platform developed and operated by Voyager Innovations, Inc. The company offers various features including cashless payments, money transfers, airtime top-up services, rewards programs, and so much more. t combines a secure wallet and a progressive digital banking experience that allows you to save, grow, and invest your money. Maya Bank is the only digital bank in the list to integrate crypto trading, allowing you to buy popular coins like Bitcoin, Ethereum, Solana, and Tether. Overseas Filipino Bank is the governement's neo bank It is a fully-owned subsidiary of Land Bank Philippines, hence it’s a digital bank owned by the Government.  As the name implies, it’s targeted at Overseas Filipinos (OFs), Overseas Filipino Worker (OFWs), and their families or beneficiaries. Primarily, Overseas Filipino Bank helps Filipinos abroad to send money back to the Philippines faster, cheaper, and more conveniently than ever before. It has become a vital service for millions of OFWs worldwide. Using precise data encryption, Overseas Filipino Bank provides a secure platform for these transactions, ensuring customer privacy and security at all times. Its unique offerings include a digital wallet, remittance and payments platform, e-commerce services, and access to financial products such as savings accounts, debit cards, loans, investments, insurance.  Overseas Filipino Bank is also the only one in this list that has no minimum deposit requirement for opening an account. UNOBank the credit specialist with artificial intelligence UNO Digital Bank is a full-spectrum credit-led digital bank. It was founded in 2020 and is operated by Singapore fintech DigibankASIA. This makes the bank quite unique is its artificial intelligence-powered platform that makes every transaction simpler and easier. The digital banking revolution in the Philippines continues to grow as more and more people become comfortable with a digital-only experience. The digital banking revolution in the Philippines is an incredible success story, with more and more people becoming comfortable with a digital-only experience. As this trend continues to grow, those looking to create their very own neobank can turn to InvestGlass for the tools they need. InvestGlass provides businesses and individuals the ability to securely launch their own neobank, while leveraging the latest technologies available. With InvestGlass, a digital banking revolution can be created in just minutes and with no development costs. So if you’re looking to launch your very own neobank in the Philippines – consider InvestGlass for the tools you need to make it happen! --- - Published: 2023-02-11 - Modified: 2025-04-10 - URL: https://www.investglass.com/investglass-the-swiss-new-core-banking-system/ - Categories: Article - Tags: new core banking In today's ever-changing business world, it's more important than ever to have a reliable core banking platform. That's why we're excited to introduce you to InvestGlass, the Swiss new core banking system that is taking the industry by storm. With its cutting-edge features and user-friendly interface, InvestGlass is perfect for any business looking for a streamlined way to manage its finances. Keep reading to learn more about what makes InvestGlass the best core banking platform on the market today! InvestGlass is a new core banking platform that is being developed in Switzerland. InvestGlass is a revolutionary new core banking platform from Switzerland that is revolutionizing the way finance and banking works. It allows for comprehensive financial information to be shared in real time, streamlining processes and making managing finances easier than ever before. Business functionality has been improved drastically while providing clients with an even higher level of accuracy and confidentiality. With InvestGlass banks can now handle more business cases and process them quicker, resulting in prompt customer service levels. InvestGlass promises to revolutionize the banking system today and bring it into a whole new era. InvestGlass offers a versatile solution that can be hosted on a public cloud within Geneva canton or on your own infrastructure.  This platform enhances investor data management and elevates customer experiences.  Financial institutions adopting AI technologies like InvestGlass have reported significant benefits; for instance, 43% have achieved improved operational efficiencies, and 27% have enhanced customer experiences. By leveraging InvestGlass's new data platform and AI-driven insights, banks can boost efficiency, reduce costs, and deliver superior services to meet the evolving expectations of both customers and bankers. The core banking system also has a variety of additional features that make it even more convenient for users. An easy-to-use interface makes navigating the system intuitive, while users can take advantage of intelligent forecasting abilities. InvestGlass the Swiss CRM and PMS It is designed to be more efficient and user-friendly than current systems. Our new core banking system is designed to revolutionize the way you bank. It boasts greater efficiency and user-friendliness than current systems, meaning increased speed and less hassle for customers. With fewer manual processes for staff, accuracy and security have been improved, providing an optimal environment for operation. This new platform has the potential to completely change your banking experience - enabling greater control at your fingertips and a secure procedure when accessing resources. While introducing premier functionality with your banking needs in mind, this system offers exciting possibilities in its seamless usage that is transforming the banking industry as we know it. InvestGlass is built with a meta-programming approach which means that it can accommodate any business processes. InvestGlass can respect your existing value chain and connect it to a new tech stack. InvestGlass can help for digital onboarding and account operating approval processes, AML KYC , automated customer segmentation and more. By using the latest technology such as blockchain, artificial intelligence, machine learning, and natural language processing (NLP), InvestGlass is able to provide higher user adaptivity, improved accuracy in decision-making, faster processing times and a better overall user experience. Text to voice AI InvestGlass can be connected to other core banking systems InvestGlass has an open-minded approach. We are glad to connect to another legacy platforms via API or with workers and flat files. Then you can keep you back-office operations in your legacy core banking platforms and connect to InvestGlass for more innovation. InvestGlass is a trusted partner of Skaleet, and SaaScada among other core banking solutions. This open banking approach is mandatory for modern banks looking for operational efficiency. InvestGlass is a revolutionary digital bank solution that is transforming the way finance and banking works. It provides comprehensive financial information in real-time, streamlining processes and making managing finances easier than ever before. Business functionality has been improved drastically while providing clients with an even higher level of accuracy, security and confidentiality. Banks utilizing InvestGlass can handle more business cases and process them quicker, resulting in prompt customer service levels. With automated processes, a user-friendly interface, and cutting-edge features, InvestGlass is the perfect core banking platform for any business. InvestGlass will allow bankers to manage their clients' holdings more easily and effectively. With InvestGlass, bankers across the globe can revolutionize their customer management processes. This new core banking platform will make it easier for bankers to track their clients' holdings and make more informed decisions on behalf of their clients. It will further streamline these processes with automated reminders and notifications that help bankers monitor activity and ensure that their clients are making the best possible investments. As an effective tool for not only managing customers but also enhancing client communication, InvestGlass is set to become a staple of modern banking operations. InvestGlass digital banking solution can is perfect for incumbent banks creating ecosystems connect to new products. This is the best way to drive innovation. It's also the best way for digital banks which are targeting lucrative niches. This a true open banking approach where financial institutions connect any financial products and build any type of business model. InvestGlass portfolio management system The system is currently being tested by a number of banks in Switzerland, and it is expected to be rolled out soon with chat GPT. Banks in Switzerland are currently in the process of testing a brand new core banking system that is on the cusp of rolling out soon. This exciting platform will be implemented using chat GPT and is expected to revolutionize the way banks interact with their customers - enabling them to perform back-end banking tasks much more quickly and efficiently than ever before. With this introduction of advanced technology, it opens up new possibilities for financial services providers when it comes to securely storing data and providing faster customer service. Finally, there is much anticipation for this innovative software's debut as banks are expecting tangible improvements in efficiency and cost savings. --- - Published: 2023-02-06 - Modified: 2025-03-14 - URL: https://www.investglass.com/which-countries-are-leading-the-ai-race/ - Categories: Article - Tags: AI arm race In February 2023, Google introduced Bard, its AI chatbot designed to compete with OpenAI’s ChatGPT. Later, in December 2023, Bard was rebranded as Gemini, showcasing Google's commitment to advancing AI technology (Wikipedia). In November 2024, Google expanded Gemini’s capabilities by launching Gemini Live for iPhone users, allowing for natural voice interactions and positioning it as a next-generation virtual assistant (Reuters). These developments highlight Google's strategy to enhance AI-driven user experiences and compete in the evolving AI landscape. In the wake of an emergency event, the power of AI can be used to reimagine how people search for critical information and resources. Companies such as Google are already investing heavily in developing advanced AI technologies, which will no doubt serve as a major advantage during a crisis. It should leverage Alphabet's AI-based large language model LaMDA (Language Model for Dialogue Applications). Google has recently announced its response to OpenAI's ChatGPT - LaMDA, a large language model with around 135 billion parameters that allows people to ask questions and receive detailed answers similar to ChatGPT. This technology will no doubt prove invaluable during times of crisis as it helps people quickly access critical information and resources. As part of its commitment to creating advanced AI solutions, Google has invested heavily in research and development over the past decade! The AI arms race has officially begun! In recent years, the artificial intelligence (AI) race has been heating up, with countries around the world vying for supremacy in this cutting-edge field. But who is really leading the pack? Here's a look at some of the major contenders. Google The United States is the clear leader in AI development, with major tech companies headquartered there leading the charge The United States has indisputably become the primary hub for artificial intelligence development, with tech giants like Google, Facebook, and Microsoft at the forefront of AI-driven research. As the race to dominate AI grows ever more competitive around the world, companies within the U. S. are exploring new opportunities to strengthen their foothold in the industry through acquisitions, sharing deals and internal advances. Their goal: to become a major player in an industry that is expected to reach upwards of $118 billion by 2025. While competitors in China and other parts of the world are set on challenging US dominance, U. S. -based firms continue to push forward with cutting-edge initiatives that position them as AI leaders for years to come. China is a close second, with the government investing heavily in AI research and development While the USA is currently leading the AI Arms race, China is quickly becoming a close second. In fact, the government of China has been investing heavily in AI research and development, thus taking steps to try and overtake the USA in this new technological race. Major corporations including Alibaba, Baidu and Tencent are all actively involved in pushing China's AI capabilities to new heights, with many of their efforts creating groundbreaking results that have pushed the boundaries of AI like never before. Despite this investment and dedicated work, it remains to be seen whether or not China will eventually bridge the gap between itself and the USA in terms of AI prowess; only time will tell in this ever-changing field of technology. Tencent Other countries like Canada, Japan, and South Korea are also making significant strides in AI technology With China and the US duking it out to become the top AI superpower, other countries such as Canada, Japan, and South Korea have been quietly forging ahead with their own initiatives in AI technology. Canada introduced an AI Strategy backed by $125 million to promote research and develop strong talent advances in 2018. Japan has also stepped up its game recently with their "Society 5. 0" plan which incorporates AI elements into a new vision for national development. South Korea has vowed to become an AI powerhouse through collaboration between the public and private sectors by allocating 14 trillion won for the purpose of bolstering their national competitiveness in the field. These investments reveal that although China and the US may be dominating headlines when it comes to the AI arm race, there are plenty more competitors looking to take control of this prominent field. China is one of the leading countries in the artificial intelligence (AI) arms race, investing heavily to increase their research and development capabilities. The Chinese government has allocated billions of dollars towards developing the next generation of AI technology, from autonomous vehicles to facial recognition systems. Major corporations such as Alibaba, Baidu, and Tencent are also involved in AI-driven projects, and have had success in pushing the boundaries of what’s possible. They are set on challenging the US’s dominance in this burgeoning industry, and if they continue their progress, China may become a serious contender in the coming years. Europe as a whole is lagging behind in AI development, but individual countries like France and Germany are starting to catch up Despite Europe as a whole lagging behind in Artificial Intelligence (AI) development, individual countries such as France and Germany are fighting hard to be competitive in the growing AI race. In recent years, both countries have announced plans to invest billions of dollars into the research and development of AI technologies. They seek to build the foundation for better opportunities in the areas of social services, transportation and many other fields that rely heavily on AI innovation. These investments will help vault Europe ahead in terms of competing with some of its global counterparts like China and the United States. Though it may take some time before they even rival them in this field, France and Germany are certainly taking steps to ensure they remain competitive as the world moves towards a more digitally-driven future. Europe is certainly in a unique position when it comes to offering an European AI alternative. Although the region has lagged behind other countries such as China and the US in terms of development, it is starting to make significant strides with individual nations like France and Germany investing heavily in AI technology. The European Union (EU) itself has also taken steps to build AI capabilities across the entire continent, launching the “AI for Europe” initiative in 2019. This will provide a platform to cooperate and coordinate between member states when it comes to technological advances in AI. Europe It is clear that all of these countries are vying for a spot at the top of the AI industry, with China and the US leading the way. However, with Europe’s many initiatives and investments in AI development, they are slowly starting to make their mark in this increasingly competitive market. It remains to be seen how much of an impact these countries will have on the industry in the coming years, but it is clear that Europe is taking steps towards becoming a strong contender in the AI arms race. Ultimately, it's important for all countries to be involved in the development of AI technology to ensure that its benefits are shared by everyone As the competitive AI arms race accelerates into the future, it is vitally important that all countries be involved in order to ensure that the technology's benefits are shared equally by everyone. This is particularly important when considering the potential ethical, economic, and military implications of artificial intelligence - none of which should be exclusive to a single nation or group of nations. AI can unlock tremendous advances in healthcare, mobility, and countless other areas; if the technology is allowed to remain unchecked and exclusive only to certain areas there could easily be major ramifications for global stability and equity. By keeping everyone involved in the discussion it's possible to keep a level playing field in terms of available resources, guaranteeing a fair chance for advancement regardless of geographic or financial position. Ultimately, with such powerful technology at our disposal, it's essential for every nation on earth to work together in order to shape a collective future where everybody can thrive. The global AI race is one that all countries should be involved in, as the benefits of this technology are too great to be left to just a few nations. The United States is currently leading the way, with major tech companies investing heavily in research and development. However, China is not far behind, and other countries like Canada, Japan, and South Korea are also making significant strides. Europe as a whole is lagging behind at the moment, but individual countries like France and Germany are starting to catch up. Ultimately, it's important for all countries to be involved in the development of AI technology to ensure that its benefits are shared by everyone. --- - Published: 2023-02-05 - Modified: 2025-03-28 - URL: https://www.investglass.com/what-are-the-5-stages-of-sales-funnels/ - Categories: Article - Tags: stages of sales funnels If you're in sales, then you know that the sales process can be long and winding. There are a lot of different stages that a sale can go through before it's finally complete. To help you keep track of where your sale is at, we've put together a list of the five typical stages of sales funnels. Keep reading to learn more about each stage and how you can make sure your sale goes through them successfully! The Awareness Stage is the first stage of the sales funnel In this stage, potential customers are first made aware of your product or service. They may not yet be interested in buying, but they know that you exist. Being discovered is the first step on the journey to success. The Awareness Stage of the marketing funnel plays a vital role in any business's ongoing success. This is your chance to make sure that potential customers become aware of your brand, product, or service and consider it for further research. Magnifying your visibility ensures that more people know what you bring to the table, thus creating more legitimized interest from those previously unfamiliar with your offering. Don't miss out on this important stage of customer acquisition, as having people know you exist can open up revenue opportunities down the line! Sales have to ask questions and should have a list of questions for ideal customers based on existing customers' common satisfaction points. Customer success can also be shared with prospects. Prospect like to understand who are the paying customers. Therefore target customer should be limited. Potential customer will have more trust in the product or service when they can identify with it. The Interest Stage is the key stage of the sales process Now that potential customers know you exist, they start to become interested in what you have to offer. They may begin to research your product or service and compare it to others on the market. After potential customers become aware of your product or service and what it can offer, the Interest stage begins, wherein people start to pay closer attention to what you have to offer. By doing research on your specific offering in comparison with the competition, potential customers are able to determine if you uniquely fulfill their needs or if there is another option that may better suit them. Whether interested customers make their decision based on price, quality, convenience or some other factor, they are now a step closer to making a purchase. Your sales teams should receive marketing materials to support any marketing efforts with a potential customer. Also sales team should use competitive analysis to make sure that your product or service is the best choice. Your sales rep can also provide valuable information to understand how website visitors understand the landing pages. Google search is important for potential customers to find the right company. Meeting is about asking questions The Decision Stage This is when potential customers finally decide whether or not to buy your product or service. They weigh the pros and cons and make a decision based on their needs and budget. The decision stage is a pivotal moment for consumers. As they evaluate their options, customers consider the pros and cons and decide which product or service will best meet their needs. Having a deep understanding of their target market can give businesses an advantage when it comes to uncovering those needs. By recognizing what is important to potential customers, businesses can ensure that their offerings are well-positioned in relation to the competition. At the same time, being aware of what people are willing to spend is just as important; after all, it's not always about having the fanciest features or an expensive price tag - often what matters most is finding a good value. The Action Stage is the key sales funnel stage Also known as the purchase stage, this is when customers take action and actually buy your product or service. After customers have gone through the Awareness and Consideration stages of their journey, they will reach the Action stage. This is the point at which they actually purchase your product or service. It is critical to ensure that there are several different options available for purchasing, such as online, store pickup, delivery, and so on. Additionally, having a well-designed and functional website to transact business is absolutely essential for capturing sales during this stage. Along with a good user experience for customers, consider adding incentives such as discounts or bonus features that can give them additional reasons to buy from your company. By providing multiple payment options and attractive offers, you can increase the likelihood of a successful sale during the Action stage of the customer journey. Your sales rep should have a clear understanding of the contracts and liability, and duties, particularly if they are working on large requests for proposals. Large companies will impact the sales cycle by asking complex questions about the product. There is a cost and a risk to using large teams for complex RFP. If you are using a SAAS model - we suggest you have a free account to attract prospects of small size without having to spend hours discussing with them. A customer's purchasing journey can vary from one sales team to another sales team. Successful sales funnel should therefore be duplicated as you will not spend the same time to close a EURO 10. 000 deal and EURO 1. 000. 000 deal. One will appreciate free trials, the other won't care. Luxury car sale The Retention Stage After making a purchase, customers enter the retention stage where they use and enjoy your product or service. It's important to keep them satisfied so they continue using your product or service and don't switch to a competitor's offering. " The retention stage is one of the most important parts of a customer's journey. After investing in your product or service, it is your responsibility to make sure customers are pleased with the purchase and that their experience is delightful. Satisfaction builds loyalty and encourages customers to advocate for your brand. You can achieve this by providing helpful post-purchase support, creating informative tutorials, and landing page wording, sending out newsletters with new offers or tips about using the product, paying paid ads, and referral programs, and encouraging customers to leave feedback so you can make changes based on their input. Making customers feel valued during the retention stage paves way for success as satisfied customers will be more likely to keep using you and less likely to switch products or services. New customers will also appreciate new content like step-by-step guides, short videos, written tutorials, and so on. This will help them get the most from your product or service and make them feel more engaged with your brand. Additionally, customers should be encouraged to take actions that add value to their experience such as filling out surveys or leaving reviews after purchase. The marketing team can help you with this stage. Their work will be used to understand who is the next ideal customer. In any company, we suggest that sales reps and the marketing team work together. The whole company should understand the email campaigns, social media posts, new visual representation, how many visitors arrived on your website. The marketing team also should understand the sales pitch! There is nothing like the top of the funnel, the middle of the funnel or the end of the funnel. It's a good sales funnel with defined steps to help future prospects become happy customers! The CRM and the pipeline The sales funnel starts with the CRM (Customer Relationship Management) and then moves through the pipeline. CRM is used to track customer interaction such as website visits, emails, phone calls, etc. This data can be used to better understand what customers are interested in and how best to reach out to them. We built with InvestGlass CRM a sales funnel template that will facilitate any sales rep work. By having a CRM and pipeline in place, it is easier to track the customer journey from awareness all the way through to retention. InvestGlass Pipeline Ultimately, a sales funnel should be used as a tool to help identify customers who are likely to convert and become loyal brand advocates. By understanding each stage of the customer journey, you can provide better experiences for customers and increase your chances of success. With the right strategies and tools, you can ensure that customers move through each stage of the sales funnel smoothly and happily. We build a tool with an alert system that notifies when the conversion rate is too slow and the next stage's maximum time is not respected. This is not to control the sales but to better understand the buying process bottleneck. A prospective customer can be different than qualified lead. Deams... reality... There is nothing like a well-defined sales funnel. It's a test and trial like a search engine optimization stages of sales vary. The company's sales model has to change often. Understanding the customer journey and what stage potential customers are in is essential for driving sales. By using InvestGlass CRM, you can better understand how people think and make decisions. This will allow you to market your product or service to them, increasing your chances of making a sale. Have you considered using neuroscience in your marketing strategy? What other methods do you use to understand your customer's needs and desires? --- - Published: 2023-02-05 - Modified: 2025-03-21 - URL: https://www.investglass.com/what-does-aml-do-banking/ - Categories: Article - Tags: aml in banks When it comes to banking, Anti Money Laundering (AML) is a set of compliance procedures that banks must follow in order to detect and prevent illegal activity. But what does AML actually do? In this blog post, we'll take a closer look at the different aspects of AML and how they work together to protect both banks and their customers. So if you've ever wondered how exactly AML works or what it covers, read on! AML in banks is short for anti-money laundering and bank secrecy act The term AML is thrown around a lot these days, but it stands for something very important. Anti-money laundering is a practice put in place by governments and financial institutions all around the world to not only prevent illegal activities from taking place but to also deter criminals from engaging in those activities. In essence, it ensures that all economic transactions are legitimate, with both parties involved being known entities. AML has made great strides in curtailing criminal activity so that our economies and financial systems remain safe and secure for the years to come. AML in banks usually include : drug trafficking alerts combatting terrorist financing illegal funds criminal activities illegal funds finance terrorism politically exposed persons securities fraud transaction fraud New prospects have to have legitimate income and any past criminal prosecution. AML policy compliance in the U. S. For example, in the United States under the Bank Secrecy Act ( BSA ), banks must create an effective AML compliance program, as well as establish the appropriate customer due diligence systems and programs. Banks must also screen against Office of Foreign Assets Control ( OFAC ) economic and trade sanctions. The Federal Council adopted the dispatch for the attention of Parliament at the end of June 2019. Parliament passed the revision in March 2021.  The revised Anti-Money Laundering Act and its implementing provisions will enter into force on 1 January 2023. Private banking client Money laundering and terrorist financing are two of the major challenges in today's global economy. To protect their customers and comply with international obligations, banks have to abide by a set of regulations that serve as a framework for proper record-keeping, customer due diligence, and reporting of suspicious transactions. While the regulations might seem like a nuisance for those working in finance, they ultimately play an important role in maintaining the integrity of financial markets and safeguarding against any unethical activities across different countries. Include customer due diligence, reporting suspicious activity, and maintaining records Banks have many responsibilities to uphold for the safety of their customers and their financial systems. One essential responsibility is customer due diligence, which includes verifying the identity of clients and understanding the nature of their businesses or operations. Banks also need to report any suspicious activity as soon as possible so that it can be looked into and prevented or addressed. Finally, it is mandatory for banks to maintain records of all transactions and activities so they can provide them if requested by governmental authorities. Without these checks, banks would not be able to oversee customers’ financial activities properly. Ultimately, the responsibility of these tasks lies with banks so they can ensure a safe environment for customers’ money. With InvestGlass AML tools, AML compliance officers can automate the process with a risk based approach. InvestGlass has developed automated AML tools which enable compliance officers to easily check customers’ identities and monitor their financial activities. The automated system uses a risk-based approach, which means it can quickly identify high-risk customers or transactions that may pose a threat of money laundering or terrorist financing. With the InvestGlass form, you can collect information from multiple beneficial owners, and limited power of attorney KYC. This process with digital forms helps to protect bank against financial crimes. You can also ask the right questions in those digital forms to produce suspicious activity reports. Senior management will appreciate that AML in banks is a digital process. These regulations help to keep the financial system safe and secure Financial regulations exist to protect investors, prevent markets from becoming too volatile,and mitigate economic risk. They set the minimum requirements for operating financial firms and markets, including licenses and certifications as well as outsourcing arrangements. By helping to keep the financial system secure, these regulations create an environment conducive to sustainable growth and create safeguards against misconduct. Without them, it would be much more difficult for individuals to invest safely and easily. Not only do they act as a deterrent against practices that could harm the integrity of markets; they also help consumers by holding companies accountable through compensation funds that cover losses resulting from poor advice or bad investments. Ultimately, these regulations ensure that everyone plays by the same rules and creates an inclusive, safe space for investments in the economy. CRM links all into one Swiss platform InvestGlass Banks have to conduct ongoing customer due diligence, this is when you need a powerful CRM like InvestGlass. InvestGlass's CRM - customer relationships software - provides real-time data to help banks monitor customer activity, including changes in their financial situation over time. It also helps them understand the source of funds and detect any patterns that might indicate money laundering or terrorist financing. The powerful technology behind InvestGlass enables banks to quickly identify suspicious activities and take appropriate action before it’s too late. With InvestGlass, banks can be sure that they are compliant with all financial regulations and have the necessary protection for their customers. Overall, AML laws and regulations provide a framework to ensure that banks take appropriate measures to prevent money laundering or terrorist financing from taking place. By conducting customer due diligence, reporting suspicious activity, and monitoring customer activity, banks can be sure that they are compliant with all regulations and create a safe environment for customers’ finances. InvestGlass provides powerful tools to help banks comply with these laws while also helping them stay ahead of potential threats and protect their customers from financial harm. With InvestGlass, banks can ensure that their customers are secure and their operations are compliant. If you're financial institutions, you may notice some changes in how your bank operates, but overall it's for the greater good! For customers of any bank, it's common to continually see changes and modifications in the way the bank operates. While this can be inconvenient at times, it is for the greater good and is necessary for banks to protect their customers' funds, safety, and security. To conform to Evolving policies, banks must closely monitor potential risks, implement updated practices and re-evaluate how they provide services. All of these changes are necessary steps that banks take to ensure protection from potential threats. Despite potential frustrations from shifts in banking operations, these measures truly enable customers who trust their banking institutions with financial information to feel secure knowing that their assets are safe. AML regulations can change as terrorism financing, and money laundering risk change over time. Transaction monitoring is key for financial institutions in order to stay compliant and keep their customers protected. InvestGlass helps financial institutions to monitor customer activity, detect suspicious activities and take appropriate action before it’s too late. Powerful software like InvestGlass enables banks to quickly identify suspicious activities and take the necessary measures to protect their customers from any potential harm. AML is an important set of regulations that banks have to follow in order to prevent money laundering and terrorist financing. These regulations help to keep the financial system safe and secure. If you're a bank customer, you may notice some changes in how your bank operates, but overall it's for the greater good! Thanks for reading and I hope this article was helpful in explaining what AML is and why it's so important. --- - Published: 2023-02-04 - Modified: 2025-11-06 - URL: https://www.investglass.com/swiss-digital-sovereignty/ - Categories: Article - Tags: Swiss digital sovereignty Switzerland is actively pursuing digital sovereignty to maintain control over its digital infrastructure, data, and technological development. In 2022, under President Ignazio Cassis, the Swiss government emphasized the importance of balancing free data flow with robust data protection to enhance the nation's capacity to act in the digital space. (admin. ch) The Digital Switzerland Strategy 2025 outlines the country's commitment to prioritizing digital services and ensuring that the entire population benefits from a sustainable digital transformation. Swiss digital sovereignty President Cassis' call for Swiss digital sovereignty echoes the sentiment of many in the business and political world who are pushing for a more centralized, hands-on approach to governing the internet. To some, this represents an effort to protect democratic values in the face of interference by autocratic regimes. Others see it as hegemony under a different name. What is certain is that, as our lives become ever more intertwined with technology, the question of who should control it becomes ever more pressing. Swiss digital sovereignty may be one answer to that question. 1. What is digital sovereignty and why is it important for Switzerland? 2. President Cassis' plans to strengthen Switzerland's capacity to act in the digital space 3. How this will benefit businesses and citizens in Switzerland 4. Some challenges that need to be addressed in order to achieve digital sovereignty 5. The importance of data security and privacy in the digital age What is digital sovereignty and why is it important for Switzerland? Digital sovereignty is the ability of a nation to have autonomy over the digital realm in which its citizens live and interact. In Switzerland, President Cassis is taking great steps to strengthen this concept in order for his country to better protect its interests in the digital world. Digital sovereignty allows for nations like Switzerland to make informed decisions regarding internet-based technology, its use, data ownership, privacy, and other regulations. It also gives countries control over their digital environment from big tech companies who may otherwise attempt to play a dictating role. As such, the importance of digital sovereignty when it comes to nations like Switzerland is clear - it protects them from outside influences and gives them a platform to independently craft rules and regulations that best fits their needs. In the US, data sovereignty is protected by the Fourth Amendment, which protects citizens from unreasonable searches and seizures. Switzerland is likewise looking for ways to protect its own data sovereignty by increasing the security of its digital infrastructure and making sure that improper interference from outside sources cannot take place. The biggest challenge for Switzerland is of course to push local champions in the digital fields to gain market share against the giant Microsoft. The risk of the dépendance to Microsoft is too big and urgently needs to be addressed. Businesses in Switzerland must be better supported on the digital front to remain competitive against their US counterparts. InvestGlass is positioning itself as a NON-US CRM which means that it is compliant with the Swiss data sovereignty laws. InvestGlass is a local champion that helps promote digital sovereignty in Switzerland as its software provides citizens and businesses with a safe platform to store, manage, and share their data. Swiss networks President Cassis' plans to strengthen Switzerland's capacity to act in the digital space President Cassis has proposed ambitious plans to strengthen Switzerland's capacity to act in the digital space. A cornerstone of this plan is increasing digital sovereignty so that individuals, organisations and nations alike can benefit from secure access and control of their personal data. His plans revolve around the utilisation of technology and data processing techniques to develop robust cybersecurity strategies while also affording citizens with unprecedented levels of privacy protection. As the President continues to champion these efforts, it is exciting to see the potential for a more open and interconnected digital world powered by Swiss innovation. The members of Digital Switzerland agreed that Switzerland can play a special role in the field of data sovereignty due to its strengths in research and development and its role as a host country of major international organisations. However, it remains to be seen how effectively Switzerland can play to these strengths given the regulatory framework in place in the key US, Chinese and European Union markets.   Digital Switzerland's meetings complement those of the Federal Council's Digital Transformation and ICT Committee, and are organised by the Federal Chancellery's Digital Transformation and ICT Steering Sector (DTI). However Digital Switzerland is paid by his members which are mainly US American companies! Indépendance is not that easy for a small country like Switzerland. How this will benefit businesses and citizens in Switzerland Bolstering Switzerland's digital sovereignty has the potential to provide great benefit to both businesses and citizens. Companies of all sizes can look forward to better protection against digital threats, such as cyberattacks or data thefts, providing a much-needed feeling of safety for their operations. Furthermore, it could become easier for businesses to exchange information with other companies in a secure manner due to improved online infrastructure. Swiss citizens, too, will have an enhanced level of security when taking advantage of online services such as banking. With increased safety and reliability in the digital sphere, both private and public sector operations in Switzerland may find themselves more competitive on the world stage – so this move by President Cassis is likely to pay dividends for years to come. FINMA, the financial regulator is indirectly pushing for the usage of local IT solutions. By stating that banks must prove their resilience against cyberattacks, FINMA pushes financial institutions to use solutions from local players as these solutions have been tested and can meet the standards of FINMA. InvestGlass has been selected by banks such as Arab Bank and is a preferred solution for many Swiss asset managers looking to improve their cybersecurity posture while taking advantage of Swiss privacy laws. InvestGlass can provide a trusted platform for businesses and citizens to store, manage, and share sensitive information in a secure manner – all while assuring its users that it is compliant with the Swiss data sovereignty laws. Some challenges that need to be addressed in order to achieve digital sovereignty Digital sovereignty is an increasingly pressing issue as the digital world continues to expand and evolve. For Switzerland to achieve true independence within this space, it must tackle a range of difficult challenges. These include increasing cyber security, fostering digital inclusivity and adoption, bridging the digital divide, driving innovation and entrepreneurship, and tending to data privacy. Strong leadership with a clear vision for safeguarding the digital future of Switzerland will be necessary if President Cassis’ agenda is to be realized. The World Economic Forum estimates that over 92% of all data is stored on servers owned by US-based companies. This means that US-based companies and the US government have significant control over the flow of data across international borders. Switzerland will need to find a way to protect its citizens from potential abuses of their digital rights by foreign entities if it is to truly achieve digital sovereignty. Swiss servers The importance of data security and privacy in the digital age In the digital age, data security and privacy are more important now than ever before. With the increasing use of technology throughout our daily lives, it is essential that individuals, businesses and governments protect themselves from data theft, scams and malicious attacks. Fortunately, ensuring secure data storage is an achievable goal if adequate security measures are taken. President Cassis's goal to strengthen Switzerland's capacity to act in the digital space by prioritizing digital sovereignty takes this into account by emphasizing the protection of personal and business data from outside influences. Digital sovereignty also helps countries defend their autonomy in the ever-evolving tech world while providing a secure platform for economic activities. Digital sovereignty is a complex issue that has become increasingly important in the digital age. President Cassis' plans to strengthen Switzerland's capacity to act in the digital space are ambitious and will require considerable investment and effort. However, if successful, they will benefit businesses and citizens alike. Some challenges that need to be addressed include data security and privacy, but if these can be overcome, digital sovereignty will be a major asset for Switzerland in the years to come. You can read more also here https://www. swiss-digital-initiative. org/ --- - Published: 2023-01-31 - Modified: 2025-09-30 - URL: https://www.investglass.com/what-is-customer-service/ - Categories: Article - Tags: Customer Service Customer service is a cornerstone of any business, regardless of size. It's often the initial interaction between a customer and a company, setting the tone for the entire relationship. Notably, 88% of customers indicate that a positive service experience increases their likelihood of making another purchase.   Effective customer service entails promptly addressing customer needs and resolving issues efficiently. However, challenges persist; for instance, 48% of customers who experienced problems reported longer resolution times than expected.   In this blog post, we'll delve into the key components of exemplary customer service and provide strategies for businesses to consistently deliver outstanding support. Customer service definition Customer service is the support you offer your customers from the moment they first contact your business to the months and years after. It goes beyond providing information, guidance, or solutions to their problems - it encompasses consistently providing excellent customer experience throughout the customer journey. Good customer service means understanding customer needs, having a clear communication strategy in place, and delivering solutions. Providing good customer service means being a reliable partner to your customers—it goes beyond helping them troubleshoot, use, and make informed decisions about your product. It requires actively listening to their needs, providing personalized solutions to their issues, and anticipating any future concerns they may have to ensure customer satisfaction. Customer service comes in many shapes and forms, but it always boils down to providing exceptional support to customers. It is about understanding their needs and providing solutions that will meet those needs in a timely manner. Quality customer service means not only providing helpful responses but also anticipating potential issues and providing solutions before they arise. Customer service definition Why is customer service important? How to deliver excellent customer service Key customer service traits Types of customer service channels Examples of good customer service What is Customer Service? Definition of Customer Service Customer service is the assistance and support provided by a company to its customers before, during, and after a purchase. It involves helping customers solve problems, answering questions, and providing information about products or services. The primary goal of customer service is to ensure that customers have a positive experience with a company and to build customer loyalty and retention. Effective customer service skills are crucial for achieving this, as they enable customer service representatives to address customer needs efficiently and empathetically. Why is customer service important? Customer service is important for businesses because it helps build trust with customers and can lead to increased customer loyalty, repeat business, and higher sales figures. Good customer service also ensures a positive brand reputation—it shows that you care about your customers and are willing to go above and beyond to ensure their satisfaction. Additionally, providing excellent customer service can help you create a competitive advantage over other businesses in your industry. Customers are more likely to choose brands that provide helpful and personalized customer service, so having an effective customer service strategy can set your business apart from the competition. Benefits of great customer service  Customer service is the foundation of any successful business, big or small. It's often the first point of contact between a customer and the brand, meaning it can make or break their experience with your business. Great customer service involves not just providing helpful solutions and information to customers in a timely manner, but also anticipating their needs and going the extra Drives business performance: A recent survey conducted by a major marketing research firm found that 75 % of business leaders have reported a direct link between their customer service and business performance. This indicates that providing excellent customer service can significantly improve the overall success of your business. In today's competitive market, customers expect more than just a helpful response when they reach out Stimulates business growth:Customer service is one of the most important aspects for a business to succeed. According to a recent survey conducted by a major marketing research firm, 65% of business leaders have reported that providing good customer service has a positive impact on their company’s growth. This indicates that customer service can be an effective way to drive long-term success. Improves customer retention: Providing excellent customer service is one of the most important aspects for businesses to succeed. According to a recent survey conducted by a major marketing research firm, 70% of business leaders have reported that providing good customer service helps keep customers coming back. Increases sales: A recent survey conducted by a major marketing research firm found that 50% of business leaders reported an increase in their ability to cross-sell, which is the process of selling additional products or services to existing customers. This indicates that providing excellent customer service can significantly improve the success of cross-selling strategies. How to deliver excellent customer service Customer service is at the core of any successful business, big or small. It's often the first point of contact between a customer and the brand, meaning it can make or break their experience with your business. Great customer service involves not just providing helpful solutions and information to customers in a timely manner, but also anticipating their needs and going the extra mile to ensure their satisfaction. Here are some tips for delivering excellent customer service: • Listen and respond actively: Listening carefully to what customers have to say and responding in a timely manner is essential for providing great customer service. • Be friendly and helpful: Having a friendly attitude, even when dealing with difficult customers. Customer Service team Make agent training a priority Companies with high-performing customer support teams understand the need for more customer service training, empathy, and emphasis on empowering their employees. Training customer service agents to be knowledgeable about products and services is essential for providing great customer service. Additionally, customer service representatives should be trained to remain friendly and helpful even when dealing with difficult customers. This includes having a good Consider developing a tiered training plan that starts with basic technical skills and product knowledge, then gradually advances to more complicated topics. Automate repetitive tasks AI is quickly becoming a major part of our lives and its applications are more varied than ever before. Artificial intelligence (AI) is now used to automate and optimize processes in a wide range of industries, from financial services and manufacturing to healthcare and retail. The CX Trends Report is a great indication of the success that can be achieved by using AI-powered chatbots to help with customer service automation. Not only are high performers nearly three times more likely to use these systems, but they are also likely to experience higher customer satisfaction rates and decreased time in resolving customer queries. This means that InvestGlass will help you with automation to offer an enjoyable experience and stay calm when clients are asking complex questions. New customers and new support processes can be setup quickly with InvestGlass task automation. Personalize every experience Customer service personalization should fall somewhere on the spectrum between talking to your Google Home and catching up with an old friend. Rather than feeling like a robotic exchange of information, it should be an enjoyable experience where customers feel heard and understood. Understand customer preferences and needs: Knowing the customer’s history, past purchases, interests, etc. can help sales reps provide more tailored experiences that meet the customer’s individual needs. Provide a personalized shopping experience: A well-designed website with easy navigation and product recommendations based on previous purchases can make for an enjoyable shopping experience for customers. Arm sales reps with data and analytics: Equipping your sales team with valuable data from customer profiles or information on competitors will help them better understand the market and identify opportunities to drive growth in their business. Make use of segmentation to personalize messaging: Segmenting customers into different groups based on demographic or other criteria helps tailor communication messages accordingly to ensure they are relevant to each specific group of people you are targeting with your message. Keep track of customer interactions across channels: Having access to a full view of all touchpoints between a company and its customers is critical when it comes to understanding how relationships develop over time and which strategies work best in helping move prospects further down the funnel towards conversion. Focus on business impact Creating opportunities for agents to drive profits through upselling and cross-selling requires an in-depth understanding of customer service metrics and the customer’s immediate needs. This can be accomplished by leveraging powerful analytics, data mining, and customer segmentation technologies to gain a real-time view into customers’ buying habits and motivations. This knowledge can be used to tailor recommendations High performers are already taking steps to ensure that customer service is a revenue driver. They understand that customer service should not be viewed as a cost center but rather an investment in their business. To achieve this goal, these companies are implementing AI-powered chatbots and leveraging powerful analytics, data mining, and customer segmentation technologies to gain a real Integrate systems to deliver excellent service Integrating customer service software and CRM platforms, such as InvestGlass, can be an extremely powerful way to monitor changes in customers and their lifetime value in the entire organization. By having a unified platform that tracks customer interactions, businesses can gain a better understanding of the needs, preferences, and behaviors of their customers. Principles of Good Customer Service Good customer service is built on several key principles that ensure customers feel valued and respected. These principles include: Respect: Treating customers with respect and dignity, regardless of their issue or concern, is fundamental to good customer service. This fosters a positive relationship and encourages repeat business. Empathy: Understanding and sharing the feelings of customers, and showing compassion and kindness, helps in building trust and rapport. Empathy allows customer service professionals to connect with customers on a personal level. Communication: Clearly and effectively communicating with customers, both verbally and in writing, ensures that their needs are understood and addressed. Using positive language can significantly enhance customer interactions. Problem-solving: Resolving customer issues and problems in a timely and efficient manner is essential for maintaining customer satisfaction. Good customer service skills include the ability to think on one’s feet and find effective solutions. Proactivity: Anticipating and preventing customer issues, rather than simply reacting to them, demonstrates a commitment to excellent customer service. Proactive measures can prevent poor customer service experiences and enhance overall customer satisfaction. Role of a Customer Service Representative A customer service representative is the face of a company and plays a critical role in building customer relationships and loyalty. The responsibilities of a customer service representative include: Responding to inquiries: Addressing customer questions and resolving issues promptly and efficiently is a core duty. This ensures that customers feel heard and valued. Providing information: Offering accurate and helpful information about products or services helps customers make informed decisions and enhances their overall experience. Resolving complaints: Identifying and resolving customer complaints and concerns is crucial for maintaining a positive brand reputation. Excellent customer service involves turning negative experiences into positive ones. Building relationships: Through excellent customer service, representatives can build strong relationships and loyalty with customers, encouraging repeat business and positive word-of-mouth. Collaborating with teams: Working with other teams, such as sales and marketing, ensures a seamless customer experience. This collaboration helps in providing consistent and comprehensive support to customers. Types of customer service channels An omnichannel customer service approach is a strategy that enables businesses to meet their customers where they are and provide personalized, consistent communications across all customer service channels. This approach allows companies to create an integrated experience with one unified platform that provides customers with a seamless journey, no matter what channel they’re using. An omnichannel customer service approach is essential for businesses to provide a seamless, unified experience for their customers. By enabling customers to interact with the company through various channels, businesses can better meet their customers’ needs and expectations. Customer service has to adapt based on clients own skills: Phone support Mobile messaging Social media Email support Chatbots with AI or train agents Video with deep knowledge Self-service - brick and mortar style Self-service resources like knowledge bases and community forums are designed to help customers find answers to their own questions without needing the assistance of a customer service representative. These resources allow customers to access the information they need quickly and easily, saving time and money for both the customer and the company. Customers reaches to get answers to their questions quickly, which can improve customer satisfaction. Happy customers are the lifeblood of any business, and providing excellent customer service is essential for companies to succeed. By implementing an omnichannel customer service approach, leveraging powerful analytics and data mining technologies, and focusing on business impact, businesses can create a positive experience for their customers that drives growth in their business. Customer questions can be collected to offer support faster and deliver a great service with an human touch. Customer Service Customer Service Objectives The primary objectives of customer service are to: Provide excellent service: Ensuring that customers have a positive experience with a company is the cornerstone of good customer service. This involves addressing their needs promptly and effectively. Build loyalty and retention: By providing great customer service, companies can build long-term relationships with customers, leading to increased loyalty and retention. Resolve issues efficiently: Timely and efficient resolution of customer issues is essential for maintaining customer satisfaction. This involves having a well-trained customer support team that can handle various challenges. Offer accurate information: Providing customers with accurate and helpful information about products or services helps them make informed decisions and enhances their overall experience. Prevent future problems: Identifying and resolving customer complaints and concerns, and taking proactive measures to prevent them from happening in the future, is key to maintaining a positive customer experience. By focusing on these objectives, companies can ensure that their customer service efforts lead to satisfied and loyal customers, ultimately driving business success. 12 key customer service traits to keep customers happy Enhanced customer satisfaction by 95% through quick and effective resolution of customer inquiries, demonstrating customer service excellence and utilizing strong technical skills across multiple channels including phone, email, social media and chatbot. Keeping with customer expectations needs great tools and trained customer service staff. 1. Empathy  Empathy in customer service goes a long way. If a customer is upset, it is important to take the time to understand why they are feeling this way and be patient in responding to them. Showing genuine concern and listening carefully can have a positive effect on the situation. Being defensive or aggressive in response will only make matters worse and further aggravate the customer. 2. Active listening and customer feedback Active listening is an essential customer service skill that has the power to ensure customers have a positive experience with your business. Active listening involves paying attention to the customer, understanding their needs, and responding in a meaningful way. This type of listening allows agents to provide personalized solutions tailored to individual customers, as well as build trust,... --- - Published: 2023-01-31 - Modified: 2025-04-10 - URL: https://www.investglass.com/what-is-intelligent-automation-with-investglass-crm/ - Categories: Article - Tags: intelligent automation InvestGlass CRM is an intelligent automation tool that helps businesses manage their customer relationships. It offers a variety of features to help businesses streamline their workflows and improve efficiency. Intelligent automation with InvestGlass CRM can help businesses save time and money while improving customer satisfaction. 1. Define intelligent automation and its benefits for businesses  2. Introduce InvestGlass CRM and its features  3. Describe how intelligent automation works with InvestGlass CRM  4. Offer tips on how businesses can get started with intelligent automation  5. Share success stories of businesses that have used intelligent automation with InvestGlass CRM Intelligent automation is the use of software and robotic process automation to streamline and automate tedious or repetitive business processes. It uses artificial intelligence (AI) to identify the most efficient process flows, allowing businesses to focus on their core activities. Benefits of intelligent automation for businesses include improved customer service, increased productivity, cost savings, better decision-making Intelligent automation, otherwise known as Robotic Process Automation (RPA), is becoming increasingly popular in use within businesses. This technology simplifies the automation of complicated or repetitive activities and processes by allowing software programs to imitate the same kinds of functions that people code into it. By implementing intelligent automation with InvestGlass CRM, organizations can benefit from improved accuracy, faster process completion times, and reduced costs associated with manual labor. Furthermore, this kind of automation also enables businesses to streamline daily operations and create an overall more efficient workflow that includes automated tasks such as data entry or credit card processing. Ultimately, intelligent automation with InvestGlass CRM can assist a business in scaling and achieving greater profitability through its improved efficiency and cost savings. Introduce InvestGlass CRM and its core features InvestGlass CRM is a feature-rich customer relationship management (CRM) and automation platform that enables businesses to achieve greater efficiency and profitability. It provides advanced features that allow users to manage their CRM data more effectively, with intelligent automation capabilities powered by AI. Automated CRM tasks, such as sales follow-ups, can be scheduled in advance so that CRM users can focus on more important activities instead of spending time completing tedious CRM processes manually. InvestGlass CRM's integration options also provide access to powerful insights that help CRM users optimize their operations and develop better customer relationships. Thanks to its sophisticated user interface and intelligent automation capabilities, InvestGlass CRM is the go-to choice for businesses looking to streamline CRM tasks while unlocking business transformation potential. Describe how intelligent automation works with InvestGlass CRM InvestGlass CRM utilizes advanced intelligent automation to make everyday tasks and decisions easier for users. Intelligent automation combines natural language processing, workflow generation, and machine learning to integrate with existing processes. Through this integration, data fields are populated automatically, increasing accuracy and efficiency. InvestGlass CRM uses artificial intelligence to analyze customer portfolios and offers personalized advice based on current market conditions and industry trends. By providing an automated workflow, InvestGlass users are able to save time while accomplishing more accurate results in their daily business activities. The CRM is built to automate any business processes by coordinating more complex tasks and reducing costs. InvestGlass CRM’s automation capabilities allow users to create customized event-driven processes and schedule tasks in advance. This allows the system to automatically complete mundane tasks such as data entry, document management, financial calculations, and credit card processing. InvestGlass CRM also enables businesses to quickly and accurately track customer interactions, including communication history and sales records, while using its AI-enabled features to provide automated insights. Intelligent automation with InvestGlass CRM helps organizations reduce errors and make better decisions, ultimately improving productivity and saving costs. Automation Offer tips on how businesses can get started with intelligent automation Implementing intelligent automation into a business can be an intimidating process, but businesses can get started relatively quickly and easily. The InvestGlass CRM is one of the best, as it offers businesses automated workflows that can ensure error-free operational processes. For example, a business could use the workflow automation component to create automated task flows, or they can take advantage of its lead management features to capture and nurture leads. For those just starting out with intelligent automation, it’s best practice to assess their needs and conduct research into their options before jumping right in. This will help them pick the solution that best meets their specific needs and works for their budget. It's an important step to make sure businesses get the most of out using intelligent automation technology! The AI capabilities are inifite and business results are limitless with InvestGlass CRM. The platform allows businesses to effectively manage their customer relationships, save time and costs, and unlock business transformation potential. With intelligent automation at its core, InvestGlass CRM is the go-to choice for businesses looking to streamline their operations while taking advantage of the power of AI. The challenge is to help the existing workforce collaborate with AI. Thus reducing human intervention is a major challenge. It is equally important to ensure the accuracy of AI-based decisions and ensure the safety of personal data. Advanced analytics, artificial intelligence and machine learning are increasingly being applied in the financial services industry. InvestGlass CRM offers businesses a secure platform to manage customer data while integrating with existing processes for a seamless transition into intelligent automation. Business leaders are looking to reduce costs and AI is the solution for them. Business leaders want to reduce manual tasks. The economic impact is also a key area of consideration when it comes to AI technology. Legacy systems can be connected to InvestGlass API. Artificial intelligence Share success stories of businesses that have used intelligent automation with InvestGlass CRM Businesses around the world have seen immense success with intelligent automation orchestrated by InvestGlass CRM. Companies have consistently reported increased efficiencies and improved customer experience, while also seeing a marked decrease in cost and time investments in various tasks. An investment fund recently revealed that they were able to improve their disclosure process by 60 percent thanks to InvestGlass CRM’s tools, while another company saved nearly 30 percent of its workflow time. These successes and more stories have contributed to making intelligent automation with InvestGlass CRM an invaluable asset for businesses looking to increase productivity and maximize cost savings. Our team will spend time understanding you current business workflows and studying potential operational efficiencies. Automation can respect your business value and lower cost. Contact us today to learn more about how InvestGlass CRM can streamline your operations and unlock the potential of intelligent automation. The next frontier is then to analyze information and unstructured data to identify patterns. Patterns in AI are used to identify potential opportunities and threats. InvestGlass CRM’s AI technology provides businesses with the ability to analyze customer data and gain insights into their behavior, preferences, and needs - all of which helps businesses make better decisions that result in long-term growth. Intelligent automation can be a major game changer for businesses, big and small. By automating repetitive tasks, businesses can save time and money while achieving greater efficiency and accuracy. InvestGlass CRM is at the forefront of intelligent automation, offering an innovative solution that helps businesses streamline their workflows. If you're interested in learning more about how your business can benefit from intelligent automation with InvestGlass CRM, we invite you to contact us today. We would be happy to discuss our solutions with you and answer any questions you may have. --- - Published: 2023-01-31 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-start-your-own-private-bank/ - Categories: Article - Tags: private bank Establishing your own bank may seem daunting, but with proper planning and execution, it can be a manageable process.  According to the World Bank's Global Financial Development Database, as of 2021, there were 12. 3 commercial bank branches per 100,000 adults worldwide, reflecting the extensive reach of financial institutions globally. Starting a private bank offers several benefits, including enhanced privacy and greater control over your finances.  A report from PwC projects that global assets under management (AUM) are expected to reach $171 trillion by 2028, reflecting a compound annual growth rate of 5. 9%. In this blog post, we'll guide you through the steps necessary to start your own private bank. Follow these simple tips, and you'll be on your way to financial independence in no time! Research the banking industry. Before you start your own private bank, it is essential to do thorough research into the banking industry and the regulations you must abide by in order to ensure the safety and security of your customers' funds. This research can include reading applicable legal guidelines, consulting with experts in finance and economics, and learning about local banking regulations. To make sure everything falls within Compliance Standards, you must thoroughly familiarize yourself with the state and federal rules that govern banks. Although this may prove to be a long and arduous process, researching ahead of time makes compliance much simpler once your bank up and running - ensuring that your business has a secure foundation on which to grow. Building a bank is a challenge by itself and we always tell new prospects to stay as light as possible on the code endeavours. Building code is difficult as there are many pitfalls and the learning curve is steep. Hire a team of professionals to help you set up your bank and ensure everything runs smoothly. Secure an appropriate location for your bank, get licensed as a business, and apply for a banking charter from the state. Once you have completed your research, it’s time to find a suitable location for your bank. You will need to get licensed as a business and apply for a banking charter from the state in order to open your bank. It’s important to make sure that you are properly registered with all of the necessary government agencies before you start operations. Banks face enough issues and InvestGlass has building codes to run your private bankers. The system is flexible to start a bank. Yet in the past few years, we build the best SAAS solution for banks. Digital onboarding InvestGlass Develop your bank's technology infrastructure and establish policies to protect customer data and funds. Once you have obtained the necessary licensing and secured an appropriate location, you can begin building your bank’s technological infrastructure. Make sure that your security protocols are top-notch in order to protect customer data and funds. Create a business plan. Starting your own private bank can be an exciting entrepreneurial endeavor, but it requires diligent planning and good decision-making. When considering how to create a successful private bank, first and foremost a comprehensive business plan is a must-have. This plan should include how you will raise capital – such as through investments or financing – and what services you will offer to both consumers and businesses. Taking each step one at a time is the best approach; focusing on the details where you can find economies of scale, endeavoring to acquire the necessary licenses, considering locations that are ideal for those who need quick access, and working with an excellent team of advisors will all help ensure success. Together they will make it possible to start your own private bank and desirable private banking palace in no time! Your dedicated private banker How Much Does It Cost to Start a Bank in the Europe or the US? Starting a bank is a significant financial endeavor. The initial setup costs typically range from $500,000 to $1 million. These expenses cover various requirements, including legal and regulatory fees. In addition to the setup costs, you'll need to secure substantial capital, typically between $10 million and $30 million. This capital is essential to meet regulatory requirements and ensure your bank's financial stability. How Much Does It Cost to Start a Bank Offshore? Starting an offshore bank involves substantial financial commitments, which can vary based on location and requirements. Here's a breakdown of the costs you might expect: Initial Setup Costs: Typically, establishing an offshore bank requires an investment ranging from $150,000 to $250,000. These costs cover essential steps such as legal fees, registration, and administrative expenses. Capital Requirements: Beyond the initial setup, you must also have $1 million in capital. This capital is crucial as it serves as a protective buffer, ensuring the security and trustworthiness of depositor funds. The actual costs can fluctuate depending on the jurisdiction chosen. Each location has its own regulations and financial obligations, which can influence the total investment needed. It's important to perform detailed research or consult with financial experts to understand the full scope of starting an offshore bank and ensure compliance with local laws. Obtain the necessary licenses and permits. When you start your own private bank, it can requires many steps and actions, including obtaining necessary licenses and permits from the government. Depending on the type of government you are working with, as well as the structure of your bank, there may be various regulations in place that must be satisfied before you can gain approval. Additionally, each license and permit comes with its own set of requirements which must be met to the letter in order to ensure the smooth operation of the bank after it is established. These processes can take time, but they are ultimately essential in ensuring an operating environment that is both compliant and compliant-minded; setting yourself up for success in running a successful and profitable banking venture. Find a suitable location for your bank. When you start your own private bank, finding the right location is important for both safety and visibility. Think about access to public transportation, and consider foot traffic in the area. High-density areas such as downtowns or shopping malls might make it more likely that customers will find you. If a prospective location is slightly out of the way, make sure to attract customers by highlighting features that they would appreciate such as free parking or specialized services. Keep in mind that banks need to have good security measures, so check if the building has adequate surveillance and proper access control systems like access cards and biometric readers. Taking all these factors into consideration can help you identify a suitable location for your private bank. Financial institutions are using the same KYC rules to open a bank account. One should be careful in the niche market as KYC can be difficult and costly. Wealthy individuals can be PEP. PEP is considered high-risk individuals. You need to be informed about the current laws and regulations regarding PEPs, as well as their varying interpretations around the world. I would say here a minimum balance - maybe not... but prospect quality yes. You don't want to start a new business and provide access to crooks. Lower fees and risk your bank's reputation... Financial institutions are increasingly using an established set of Know Your Customer (KYC) rules and regulations whenever opening new accounts. However, private banks that operate in niche markets may find these KYC requirements more challenging, as their customers’ financial profiles can be outside the traditional parameters. As such, it is important to carefully consider any potential customer before opening an account and make sure that both the customer’s financial profile and the bank’s risk management system is in line with applicable KYC regulations. By doing so, private banks can ensure a safe and compliant environment for their customers and themselves. InvestGlass Digital Onboarding Solution Hire qualified staff to help run your bank. Starting your own private bank is an exciting endeavor, but it's important to make sure that you have the right people in place to ensure it runs smoothly. For most banks, this means hiring qualified staff such as tellers to handle deposits and cash withdrawals, loan officers to help manage loan applications and accounts, and customer service representatives to deal with any customer inquiries or issues. Each of these roles should be filled with knowledgeable and experienced professionals who can provide quality assistance with various aspects of operating and running a successful financial institution. With the right staff in place and a dedicated commitment to top-notch customer care, your bank can start on the right track toward success. InvestGlass portfolio management software is built for automated wealth management. We believe that artificial intelligence is the only key to new bank profitability. We have pre-built connections to anti-money laundering software and work with established banks in Switzerland and GCC. InvestGlass is a holistic and fully automated portfolio management software that combines multiple features to enable advisors to deliver a comprehensive wealth management experience for their clients. Our state-of-the-art AI technology allows advisors to quickly manage client portfolios, track market performance, create comparative reports, and develop strategies to maximize returns. AI can be used to give the impression that you have a dedicated banker. Online banks typically use chat tools, AI algorithms, and virtual reality to create an immersive customer service experience. Using the power of artificial intelligence (AI) and recently ChatGPT, you can provide your customers with a personalized banking experience that feels as if they are working with a dedicated banker. You can see below how we added ChatGPT to facilitate bankers and sales day to day sales process. Opening bank account for online banks. is also important to provide customers with secure and convenient ways to manage their finances. Your mobile banking app is needed if you wish to address new potential customers with low onboarding costs. A payment account or savings account can be built with InvestGlass with no coding knowledge. In order for customers to access your banking services online, you must first offer them the opportunity to open an account with your bank. This will involve setting up the necessary infrastructure to securely process customer applications, as well as providing various features such as encrypted passwords, two-factor authentication, and other security protocols. Additionally, you'll need to ensure that users can easily view their balances, make payments and transfers, set up automatic payments, and keep track of all financial activities through an online banking platform. InvestGlass can be easily customizable for a particular community of clients. This can facilitate the efficient management of accounts and enable customers to access their funds quickly and securely. We have been building templates for the following segments: Islamic banks small business banks personal assets banks high net worth individual bank family office turning into new banks group of a private banker or EAM startup bank life insurance policies distributor high net worth individuals bank employees' savings accounts structure scalable wealth management firms Cross-border private banking clients wire transfers portal mutual funds platform real assets - investable assets portfolio We can help you with helpful tips when you start your own private bank, but you will have to ask a lawyer to create your dossier to be sent to your local regulator. We will share with you a potential competitive advantage as we are building banks in several countries. If we believe that it could be to difficult to address a target market, we could tell you that it might be wiser to be a certified financial planner instead or a bank owner. Moving from a small bank to an established bank requires a lot of paperwork, but you have to make sure that the bank is compliant with regulators. Key Features of Mortgage Origination Software We understand that the success of a financial institution starts with its staff. InvestGlass provides tools and resources to help you find and retain qualified personnel who are passionate about investing. Owning a bank is a demanding endeavor. It requires intimate knowledge of the banking industry and regulatory structure of the financial services industry.   InvestGlass digital onboarding tool is made for online bank onboarding. It helps you get your account opened by customers, who then can start trading and investing in no time. Our onboarding process is secured, automated and compliant with all the necessary regulations. InvestGlass offers a wide range of features such as digital KYC, application forms management and fraud detection to make sure that customers have a smooth and secure onboarding experience. Navigating U. S. or Europe Banking Regulations: What to Expect Establishing a chartered financial institution within the Europe or the US is a complex endeavor, primarily due to stringent regulations and a thorough application process. Both the federal and state governments play a crucial role in overseeing the banking sector, ensuring it operates under strict compliance standards. The Application Process Licensing and Charters: In Europe, aspiring banks must secure a license through either a federal or state charter. This process involves submitting a detailed application that undergoes comprehensive evaluation. Rigorous Screening: Applications are meticulously scrutinized by regulatory bodies. This examination covers not just the surface details but delves deeply into the bank’s future leadership, operational plans, and more. Comprehensive Review: Senior Officers and Business Plans: Regulatory agencies assess every senior officer’s qualifications alongside the robustness of the business plan. This ensures potential issues are identified and mitigated early. Background Checks: Fingerprinting and exhaustive background audits are standard to prevent any misconduct risk. Financial Projections and Policies: These are carefully analyzed to check the feasibility and sustainability of the bank's operations. Documentation and Community Focus Creating a solid foundation for a financial institution involves extensive paperwork. This includes: Detailed financial forecasts. Notarized signatures for crucial documents. Bank policy statements reflecting compliance and customer service priorities. Beyond just fulfilling regulatory requirements, applications should demonstrate a dedication to community enrichment. A bank's strategy should highlight benefits to the community, not merely prioritize its profitability. Regulatory Oversight The banking industry’s regulatory environment adds a layer of security for investors and customers alike. By strictly monitoring banks, regulators help ensure that financial institutions remain both lucrative and reliable. In summary, the European or U. S. Banking application process is designed to protect consumers and maintain the stability of the financial system by imposing rigorous checks and fostering institutions that contribute positively to their communities. How Long Does It Take To Start Your Own Private Bank? Starting your own bank is an intricate and time-intensive process. On average, it may take between 12 to 18 months to fully establish a bank. This timeline can vary significantly based on several factors, including regulatory requirements, preparation, and your team’s experience level. Key Steps and Timeframes: Initial Planning and Research (3-6 months): Conduct thorough market research to understand the demand and competition. Outline a comprehensive business plan, including your bank's mission, target market, and financial projections. Regulatory Approval (6-12 months): Apply for a banking charter. The approval process with regulatory bodies. Submit detailed documentation outlining your bank's structure, including capital requirements and risk... --- - Published: 2023-01-30 - Modified: 2025-03-21 - URL: https://www.investglass.com/how-bankers-can-manage-pension-lifetime-allowance-in-the-uk/ - Categories: Article - Tags: ISAs, manage pension lifetime allowance The pension Lifetime Allowance (LTA) is the limit on how much you can save in your pension without facing extra tax charges. It was frozen at £1,073,100 until April 2026, according to Gov. uk. Exceeding the LTA used to trigger tax charges of 55% (lump sum) or 25% (income), but in the Spring Budget 2023, the UK government announced the LTA would be abolished from April 2024(Gov. uk – Abolishing the LTA). The pension lifetime allowance is a limit set by the government on the amount of money you are allowed to have in your pension fund before it becomes subject to tax. This limit was introduced in 2006 and currently stands at £1,073,100. It has been frozen at this level until 2026 when it will be reviewed again. What is the lifetime allowance? The pension lifetime allowance is a limit set by the government on the amount of money you are allowed to have in your pension fund before it becomes subject to tax. This limit was introduced in 2006 and currently stands at £1,073,100. Any contributions you make over this amount will be taxed at 25%, so it’s important to stay within the limit if you want to maximize your retirement savings. SIPPs (Self-Invested Personal Pensions) are a type of pension scheme that allows you to make your own decisions about how the investments in your pension fund are managed. It is an effective way of managing your pension contributions and provides greater flexibility than other traditional schemes. A SIPP is a tax-efficient personal pension plan that allows you to build up your retirement fund with the aim of providing greater returns than other pension schemes. It is important to note, however, that any contributions over the pension lifetime allowance will be subject to higher tax charges. InvestGlass digital form can be used to facilitate digital onboarding for SIPP and easily track your contributions. What happens if I exceed the lifetime allowance? If you make contributions to your pension fund over the lifetime allowance, you will be subject to a tax charge. This applies even if your total pension savings are less than the lifetime allowance when you retire. The amount of tax payable depends on whether or not you have ‘flexible benefits in place, which allow you to withdraw lump sums from your pension fund. If you have flexible benefits, the tax charge will be 25% of the amount over the lifetime allowance. If not, then it will be 55%. The best way to avoid exceeding the lifetime allowance is to keep track of your contributions and make sure that they do not exceed the limit. How do I know if I’ve breached the lifetime allowance? The best way to know whether you have breached the lifetime allowance is to keep track of all your contributions across different pensions. This can be done by reviewing the total pension savings figure provided by your pension provider, or by using a tool such as an online investment tracking platform like InvestGlass. We suggest you to use InvestGlass CRM and campaign tools to manage those allowance programs. The Campaign tool is very helpful to monitor and track customer progress, while the CRM allows you to store all relevant data in one place and access them when needed. How could the lifetime allowance freeze affect my clients? The government’s decision to freeze the pension lifetime allowance until 2026 could have an impact on your retirement savings if you are planning to make large contributions over the next few years. As the limit will remain at £1,073,100 for this period, any contributions over this amount may be subject to a tax charge. There are ways to manage your pensions if you are approaching the limit, such as considering other types of investments, stopping contributions, or taking your pension benefits sooner than anticipated What should I do if my clients are nearing the lifetime allowance? If you are nearing the lifetime allowance, it is important to consider your options. You could stop making contributions, invest in other types of investments such as stocks and shares, or take your pension benefits sooner than planned. However, it is important to seek advice from a financial advisor before making any decisions about your retirement savings. Pensions can be a valuable tool for Inheritance Tax (IHT) planning. Inheritance Tax is a tax on the transfer of wealth upon death, which applies to some gifts and assets that are passed down from one generation to the next. When considering your estate for Inheritance Tax purposes, it is important to take pensions into account. Pension contributions are included in the total value of an individual’s estate, and any contribution over the lifetime allowance could be subject to tax charges. Which other types of investments could I use? If you are nearing the lifetime allowance and want to avoid breaching it, there are other investments to consider. Investing in stocks and shares is one option that could provide suitable returns with lower risk than some other investments. This can be done through a stockbroker or an online trading platform like InvestGlass. Stocks and shares Individual Savings Accounts (ISAs) are a great way to save and invest money tax-free. They offer an attractive combination of flexibility and tax efficiency, allowing you to save up to £20,000 each tax year into cash and stocks and shares ISAs in any combination. With a cash ISA, you can earn interest on your savings free from tax, while a stocks and shares ISA allows you to invest in the stock market tax-free. Property Investing in property can provide an attractive return with lower risk than some other investments. Buy-to-let properties are a popular way of doing this, as they typically offer higher returns than other investments. When investing in property, it is important to ensure that you have a good understanding of the local market and any potential risks associated with investing. You should also make sure that you take out suitable insurance for your property and tenants. What's next for lifetime allowance digitization? The best way to manage your pension lifetime allowance is to keep track of all your contributions across different pensions, or by using a tool such as an online investment tracking platform. If you are nearing the lifetime allowance and want to avoid any potential tax charges, there are other types of investments that could be suitable for you, such as stocks and shares ISAs and property investments. Banks and wealth managers are increasingly looking for ways to leverage technology in order to provide their clients with the best possible service. InvestGlass is one such technology that can help banks and wealth managers meet this goal. InvestGlass is an innovative, cloud-based technology that enables financial institutions to offer their clients a comprehensive view of their investments, allowing them to easily monitor their pension lifetime allowance. --- - Published: 2023-01-27 - Modified: 2025-10-06 - URL: https://www.investglass.com/how-2023-will-be-a-turning-point-for-fintech-in-the-gulf-region/ - Categories: Article - Tags: fintech middle east, Neom and fintech https://www. youtube. com/watch? v=PdcZFCJ-k8Y الرئيس التنفيذي لشركة InvestGlass: دول الخليج قادرة على المنافسة في مجال التكنولوجيا المالية How 2023 will be a turning point for fintech in the Gulf region? The Gulf region is quickly becoming a hotbed of innovation in the financial technology (fintech) sector. As new technologies and services continue to revolutionize the way people access, manage and invest their money, 2023 promises to be an important turning point for fintech in this part of the world. From digital banking solutions to blockchain-based tools and artificial intelligence (AI)-powered investment platforms, here’s why 2023 could be a game-changer for fintech in the Gulf region. While there has been a significant push towards digitization and the incorporation of fintech solutions in the global economy, it is fair to say that there is still much room for improvement. In countries such as the United States, where fintech solutions are commonplace, many businesses have yet to fully embrace the digital revolution, with financial institutions still relying on old-school processes. The Gulf region, however, is primed to take fintech to the next level. By 2023, countries such as Saudi Arabia and the United Arab Emirates have set ambitious plans in motion to become global leaders in digital transformation. This includes a focus on streamlining services and improving customer experiences through cutting-edge technology, such as blockchain and AI. In addition to providing innovative services for businesses, these countries are also looking to empower individuals by introducing digital banking solutions that can handle a wide range of financial tasks including budgeting, savings, payments, and investing. This could revolutionize the way people manage their finances in the Gulf region, allowing them to make better-informed decisions that can improve their financial outcomes. The combination of these initiatives and the continued commitment to digital transformation will no doubt result in 2023 becoming a turning point for fintech in the Gulf region. What are the challenges faced by institutions and governments to fully rely on Fintech? While the promise of fintech is immense, so are the challenges faced by institutions and governments in adopting the technology. The most significant challenge is that of ensuring adequate infrastructure and cybersecurity measures are in place to secure financial data and transactions. There is nothing like a rich poor country approach. It's about adapting the technology to the new method of consuming foods and exchanging values. Wealth tech management and artificial intelligence is going to be the next challenge for the Gulf region as well as new tech such as buy now pay later. Regulatory issues also present a major challenge as governments strive to create regulatory frameworks that foster innovation and protect customers’ rights without stifling progress. Finally, the cost of implementing fintech solutions must be taken into account, as the technology can be expensive. In the Gulf region, everyone is now talking about buy now pay later. This BNPL fintech is about payments in installments and is an attractive alternative to credit cards. By 2023, these challenges will still exist, but there is reason to believe that fintech’s benefits will outweigh its risks. The Gulf region has already taken decisive steps toward building a foundation for innovation, and with the continued dedication to digital transformation. How can Fintech speed up the transition to digital banking and when you thought that will completely happen? Fintech is actually reducing the cost of building a new digital bank. For instance, KPMG assisted a bank in deploying a digital solution within six months, achieving approximately a 50% reduction in processing time.   This efficiency enables many entrepreneurs to explore opportunities in digital banking, though not all will succeed. Traditional banks are also adapting to these technological advancements.   When I invest in stocks or crypto I can gain capital gains or losses, but what is the benefit from investing on the metaverse platform? There are a few key benefits to investing in the metaverse platform. Firstly, the metaverse is decentralized and runs on blockchain technology which provides a more secure way of investing than traditional methods. Furthermore, since transactions are powered by smart contracts, there are no third-party intermediaries involved in the process so you can rest assured that your funds are safe and secure. Finally, the metaverse platform also offers a variety of different investment options such as stocks, tokens, and virtual real estate, so you can diversify your portfolio to better protect yourself from market volatility. All of these factors combined make investing in the metaverse a much more attractive option than traditional methods! Saudi Arabia is building an ambitious new mega-city called Neom, which is set to become a world-leading hub of innovation. The city will provide a safe, secure, and diverse environment for businesses and individuals looking to invest in the future of technology. We are glad to bring InvestGlass as a NON-US - CRM solution to the Gulf and the local banks. InvestGlass offers not only compliance with the new regulation but also a unique and secure way to invest, manage and replicate portfolios. InvestGlass is perfectly tailored for the Gulf region in terms of Arabic language support, and understanding tax regulations and culture. By 2023, the Gulf region is set to become a world-leading hub of innovation with initiatives such as Neom and InvestGlass. Fintech will have revolutionized banking in the area by providing more secure ways for individuals and businesses to invest their funds, while also reducing costs associated with digital transformation. The future looks bright for fintech in the Gulf region, but it’s important that governments continue to foster innovation through sound regulation so that customers are protected while still being able to take advantage of all these new technologies has to offer! Fintech in the Gulf Region – Frequently Asked Questions 1. Why is 2023 considered a turning point for fintech in the Gulf region? 2023 marks the acceleration of digital banking, AI, and blockchain adoption in Saudi Arabia and the UAE. InvestGlass supports this shift with a secure, non-US CRM platform, helping financial institutions modernise client management and digital onboarding. 2. What technologies are driving fintech growth in the Gulf? The Gulf is embracing AI, blockchain, BNPL, and wealthtech platforms. InvestGlass integrates AI-driven portfolio tools and automated workflows, enabling institutions to offer smarter, faster, and compliant services. 3. What role does digital banking play in the region’s transformation? Digital banking empowers individuals with tools for payments, savings, and investments. InvestGlass provides white-labelled client portals and mobile CRM, giving banks and fintechs the ability to deliver secure digital services in Arabic and English. 4. What challenges do governments face in adopting fintech? Cybersecurity, infrastructure, and regulation remain challenges. InvestGlass addresses these with on-premise hosting options, GDPR/eIDAS compliance, and robust data encryption, ensuring safe and compliant fintech adoption. 5. How is fintech accelerating the creation of digital banks? Fintech reduces costs and speeds up launches. InvestGlass automation and robotic process automation (RPA) enable new digital banks to scale faster by streamlining KYC, e-signatures, and client workflows. 6. Why is Buy Now Pay Later (BNPL) gaining traction in the Gulf? BNPL appeals to younger customers seeking flexible instalments. With InvestGlass CRM, BNPL providers can manage compliance, customer onboarding, and transaction tracking within one secure platform. 7. What are the benefits of investing in the metaverse? The metaverse offers decentralised, blockchain-based investments in tokens, stocks, and virtual real estate. InvestGlass portfolio management tools help Gulf investors track and diversify these assets securely. 8. What is Neom and why is it important for fintech? Neom is Saudi Arabia’s futuristic mega-city designed as a hub for digital innovation. InvestGlass positions itself as a trusted fintech partner in Neom, offering compliant CRM, AI, and automation for banks and wealth managers operating there. 9. How does InvestGlass support fintech in the Gulf? InvestGlass delivers a non-US, Swiss-made CRM tailored for Gulf markets, offering Arabic language support, tax compliance, digital onboarding, e-signatures, and portfolio management for local financial institutions. 10. What is the long-term outlook for fintech in the Gulf? The Gulf is set to become a global fintech hub with strong government backing and innovation. InvestGlass will play a key role by providing secure, automated, and compliant solutions that empower banks and fintechs to serve customers more effectively. --- - Published: 2023-01-22 - Modified: 2025-11-16 - URL: https://www.investglass.com/how-to-build-a-bnpl-product/ - Categories: Article - Tags: bnpl The buy now, pay later (BNPL) market has surged past the $150 billion mark and continues to grow rapidly as shoppers expect instant credit decisions and frictionless checkout experiences. In 2025, BNPL is no longer a “nice-to-have” payment option—it’s a strategic revenue engine that helps merchants increase conversion rates, boost average order value, and build long-term customer loyalty. For financial institutions, fintechs, and retailers, the real challenge isn’t whether to offer BNPL, but how to build a compliant, scalable, and profitable BNPL platform—one that can orchestrate onboarding, risk scoring, repayment flows, and regulatory reporting without turning your tech stack into a Frankenstein monster. This is where platforms like InvestGlass come in. By combining client onboarding, KYC, credit workflows, and automation in a single, modular environment, InvestGlass can serve as the backbone for your BNPL operations—whether you’re launching a standalone BNPL product or embedding it into an existing banking or lending offering. In this guide, we’ll walk through the complete BNPL development journey for 2025—from defining your business model and risk engine, to designing user journeys, integrating with payment rails, and setting up the compliance and reporting layer. By the end, you’ll have a clear blueprint for taking your BNPL idea from concept to production-ready platform. Building your own BNPL platform presents an enormous opportunity to capture a slice of this rapidly expanding market. However, creating a competitive BNPL solution requires careful planning, robust technical architecture, and deep understanding of regulatory compliance. This comprehensive guide will walk you through every aspect of BNPL app development, from initial planning to go-to-market strategy. Whether you’re a fintech entrepreneur, payment processor, or established financial institution, this guide provides the roadmap to build a BNPL platform that can compete with industry leaders like Klarna, Afterpay, and Affirm. Understanding BNPL Platform Development A BNPL platform is fundamentally different from traditional payment systems. While credit cards provide a revolving credit line, buy now pay later services offer point-of-sale financing with predetermined installment payments. This creates a unique technical and business model challenge that requires specialized development approaches. The core BNPL workflow involves four critical steps: instant credit approval when users make purchases, automatic payment splitting into manageable installments, immediate merchant settlement to ensure cash flow, and automated collection of scheduled payments. Each step requires sophisticated backend systems that can handle real-time processing while maintaining security and compliance standards. The technical components of a BNPL solution include a real-time credit scoring engine that can make instant approval decisions, a payment processing system that handles split payments and merchant settlements, an intuitive user interface for both consumers and merchants, and a comprehensive admin dashboard for platform management and compliance monitoring. Three main parties participate in every BNPL transaction: consumers who want flexible payment plans, merchants who benefit from increased conversion rates and higher average order value, and the BNPL provider who facilitates the transaction and manages credit risk. Understanding these relationships is crucial for designing effective user experiences and business processes. Essential Features for Your BNPL Platform User registration forms the foundation of your BNPL app, requiring seamless integration with identity verification systems like Jumio, Onfido, or Trulioo. The onboarding process must balance security requirements with user experience, collecting necessary information for credit risk assessment while maintaining conversion rates. Your registration system should support social login options, document verification, and biometric authentication where required by regulation. Real-time credit scoring represents the heart of any BNPL platform. Your credit engine must integrate with traditional credit bureaus like Experian, Equifax, and TransUnion while also leveraging alternative data sources such as bank transaction history, device fingerprinting, and social media profiles. Machine learning algorithms can analyze this data to make instant approval decisions, often within seconds of application submission. Flexible payment scheduling options give your platform competitive advantage. Most BNPL providers offer “Pay in 4” plans splitting purchases into four equal payments, but successful platforms also provide monthly installments, extended payment plans for larger purchases, and interest free payment plans for qualifying users. Your scheduling system should automatically calculate payment dates, handle early payments, and adjust schedules for merchant refunds. The merchant dashboard serves as mission control for your business partners, providing transaction management tools, real-time analytics on conversion rates and average order value, and streamlined refund processing capabilities. Merchants need visibility into their BNPL performance metrics, including how the service impacts customer loyalty and repeat purchase rates. Automated payment collection systems must integrate with multiple payment gateways to support various funding sources. Users should be able to link bank accounts, debit cards, and even other BNPL services as backup payment methods. Your system should handle failed payments gracefully, implementing retry logic and alternative collection methods before escalating to late payment procedures. Push notifications and payment reminders are essential for maintaining timely payments and positive user engagement. Your notification system should send upcoming payment alerts, successful payment confirmations, and early payment incentives. SMS integration provides additional reliability for critical payment reminders, especially for users who may not have push notifications enabled. Administrative panels enable platform operators to monitor fraud detection systems, ensure regulatory compliance, and resolve customer disputes. These tools should provide real-time dashboards showing key performance indicators, risk metrics, and compliance status across different regions and user segments. Advanced Features for Competitive Advantage AI-powered fraud detection systems using machine learning algorithms can identify suspicious patterns in real-time, protecting both merchants and consumers from fraudulent transactions. These systems analyze user behavior, transaction patterns, device characteristics, and network data to flag potential fraud before transactions complete. Virtual card generation capabilities allow users to shop at any merchant, not just those with direct BNPL integrations. This technology creates temporary card numbers linked to BNPL payment plans, expanding your platform’s utility beyond your immediate merchant network. Credit building features that report positive payment history to credit bureaus can differentiate your platform from competitors. Many BNPL users appreciate the opportunity to improve their credit scores through responsible usage, creating additional value beyond payment flexibility. Personalized spending limits based on income verification and spending patterns help manage credit risk while providing users with appropriate credit access. Dynamic credit limits that adjust based on payment history and financial circumstances create a more tailored user experience. Multi-currency and international payment support enables global expansion, though each region requires careful consideration of local financial regulations and consumer protection laws. Technical Architecture and Infrastructure Frontend framework selection significantly impacts both development speed and user experience. React Native enables cross-platform mobile app development, allowing you to maintain a single codebase for iOS and Android applications. For web interfaces, React. js provides excellent performance and developer experience, while Vue. js offers a gentler learning curve for smaller development teams. Backend infrastructure choices affect scalability, maintenance, and development velocity. Node. js with Express provides excellent performance for real-time applications and integrates well with payment processing systems. Python frameworks like Django offer robust built-in security features and excellent machine learning library support, while FastAPI provides high-performance async capabilities ideal for financial applications. Database architecture requires careful consideration of both structured and unstructured data needs. PostgreSQL excels at handling financial transactions with ACID compliance guarantees, while MongoDB provides flexibility for storing varied user data and analytics information. Redis serves as an essential caching layer for session management and real-time data access. Cloud hosting on AWS, Azure, or Google Cloud Platform provides the scalability and security required for financial services. Auto-scaling capabilities ensure your platform can handle traffic spikes during peak shopping periods like Black Friday, while managed services reduce operational overhead for database management, monitoring, and backup systems. Payment gateway integration represents one of the most complex technical challenges in BNPL app development. Stripe Connect and Adyen MarketPlace provide sophisticated split payment capabilities, while building in-house payment rails offers greater control but requires significant compliance investment. API design for merchant integration must balance simplicity with functionality. RESTful APIs with comprehensive documentation enable merchants to integrate BNPL options into their checkout flows, while webhook systems provide real-time transaction updates and settlement confirmations. Credit Scoring and Risk Management Systems Integration with credit bureaus provides traditional credit scoring data, but modern BNPL platforms increasingly rely on alternative data sources for more inclusive credit decisions. Bank transaction analysis through open banking APIs reveals spending patterns and income stability, while device fingerprinting helps identify potential fraud risks. Real-time decision engines use AI and machine learning models to process multiple data sources simultaneously, making credit decisions in milliseconds. These systems must balance approval rates with default risk, optimizing for both user experience and platform profitability. Fraud detection systems employ behavioral analytics and pattern recognition to identify suspicious activities. Machine learning models can detect synthetic identity fraud, account takeovers, and other sophisticated attack vectors that traditional rule-based systems might miss. Step-by-Step Development Process with InvestGlass Market research and competitive analysis should consume 2-4 weeks at the project’s beginning, examining existing BNPL providers, identifying market gaps, and understanding regional regulatory requirements. This research informs crucial decisions about target markets, feature priorities, and competitive positioning. Business model definition involves mapping compliance requirements across your target markets, determining whether to operate under your own financial license or partner with licensed banks, and establishing revenue streams from merchant fees, interest charges, late payment fees, or subscription models. UI/UX design and user journey optimization typically requires 3-5 weeks, focusing on conversion optimization throughout the application and payment process. User experience research should examine how different demographics interact with financial applications and what builds user trust in payment platforms. MVP development focusing on core BNPL functionality usually takes 8-12 weeks for experienced fintech development teams. The MVP should include basic user registration, simple credit scoring, payment scheduling, and merchant settlement capabilities without advanced features that can be added later. Third-party integrations for payment gateways, credit bureaus, and KYC providers often require 2-4 weeks due to compliance requirements and testing procedures. Each integration must be thoroughly tested to ensure data security and regulatory compliance. Security implementation and compliance review demands 2-3 weeks minimum, covering PCI DSS certification, data encryption protocols, and regulatory requirement verification. This phase often reveals additional development needs that weren’t apparent during initial planning. Beta testing with real users and merchants provides invaluable feedback over 3-4 weeks, revealing usability issues and operational challenges that aren’t apparent in controlled testing environments. Beta programs also help validate market demand and pricing assumptions. Production deployment and go-to-market strategy execution represents the culmination of development efforts, requiring careful coordination between technical, marketing, and business development teams. Pre-Development Planning Target market segmentation and user persona development should examine both demographic and psychographic characteristics of potential BNPL users. Different age groups, income levels, and shopping behaviors require tailored approaches to credit assessment and user experience design. Licensing decisions significantly impact both development timelines and ongoing operational requirements. Operating under your own financial license provides maximum control but requires substantial regulatory compliance investment, while partnering with licensed banks accelerates time-to-market but limits operational flexibility. Revenue model determination affects platform design decisions throughout the development process. Pure merchant fee models require different technical capabilities than platforms that charge consumer interest or offer premium subscription services. Technical specifications and project timeline documentation should include detailed API specifications, database schemas, security requirements, and integration dependencies. Clear specifications prevent scope creep and ensure all team members understand project requirements. Security and Compliance Requirements PCI DSS compliance for payment data handling requires strict security protocols throughout your technical stack. Level 1 PCI compliance involves annual security assessments, network security monitoring, and comprehensive data protection protocols. Your development team must understand PCI requirements from the beginning, as retrofitting compliance is significantly more expensive than building it from the foundation. KYC and AML implementation involves identity verification procedures that vary significantly by jurisdiction. United States requirements differ substantially from European regulations, while emerging markets may have less developed frameworks. Your identity verification system must collect appropriate documentation, verify authenticity, and maintain audit trails for regulatory reporting. Data protection compliance includes GDPR requirements in Europe, CCPA regulations in California, and emerging privacy laws in other jurisdictions. Your platform must provide user data portability, deletion rights, and consent management systems while maintaining operational efficiency. Financial regulations encompass Consumer Financial Protection Bureau requirements in the United States, Financial Conduct Authority oversight in the United Kingdom, and varying consumer credit regulations across different markets. Early legal consultation helps avoid costly compliance retrofitting later in the development process. Encryption protocols for data in transit and at rest must meet industry standards, using TLS 1. 3 for network communications and AES-256 for stored sensitive data. Multi-factor authentication and biometric security options provide additional user account protection while meeting regulatory expectations for financial services. Regulatory Considerations by Region United States BNPL regulation includes Truth in Lending Act compliance for certain loan products, state-specific licensing requirements, and evolving CFPB guidance on consumer protection. Different states may require money transmitter licenses or credit provider registrations depending on your business model. European Union regulation involves Payment Services Directive 2 compliance for payment processing, consumer credit directive requirements for certain products, and individual country regulations that may impose additional requirements beyond EU-wide rules. Australian regulation includes National Consumer Credit Protection Act requirements, responsible lending obligations, and Australian Securities and Investments Commission oversight. The regulatory environment continues evolving as authorities examine BNPL provider practices. Early legal consultation with fintech-specialized attorneys helps navigate complex regulatory landscapes and avoid expensive compliance retrofitting. Regulatory requirements often influence technical architecture decisions, making early consultation particularly valuable. BNPL Platform Development Costs MVP development typically ranges from $50,000 to $100,000 over 3-6 months, depending on team location, feature complexity, and integration requirements. This estimate includes basic user registration, credit scoring, payment processing, and merchant dashboard functionality without advanced features. Full-featured platforms cost $150,000 to $500,000+ over 6-12 months, incorporating advanced fraud detection, machine learning credit scoring, comprehensive analytics, and multiple payment gateway integrations. Premium features like virtual card generation and credit building capabilities increase development costs significantly. Ongoing operational costs include $10,000 to $25,000 monthly for cloud hosting, payment processing fees, credit bureau access, compliance monitoring, and customer support. These costs scale with transaction volume but represent essential operational requirements regardless of platform size. Team structure decisions significantly impact both development costs and timeline. In-house development provides maximum control but requires higher salaries and longer recruitment timelines. Outsourced development can reduce costs but may extend timelines due to communication challenges. Hybrid models balance cost and control considerations. Cost Breakdown by Component Frontend development for both mobile applications and web dashboards typically costs $20,000 to $50,000, depending on design complexity and platform requirements. Cross-platform mobile development using React Native or Flutter can reduce costs compared to separate iOS and Android applications. Backend and API development represents the largest cost component at $30,000 to $80,000, covering payment processing logic, credit scoring systems, database design, and third-party integrations. Microservices architecture increases initial development costs but provides better scalability and maintenance characteristics. Payment gateway and banking integrations cost $15,000 to $30,000 due to compliance requirements, testing procedures, and certification processes. Multiple payment gateway integrations provide redundancy but increase both development and ongoing operational costs.... --- - Published: 2023-01-22 - Modified: 2025-03-19 - URL: https://www.investglass.com/what-are-contactless-cards/ - Categories: Article - Tags: contactless cards What are contactless cards and how do they work? We've all seen them before: the little cards with the RFID chip that we can just wave in front of a reader to pay for our coffee, groceries, or train fare. But what are these contactless cards, and how do they work? Today, we're taking a closer look at this technology to find out. When you make a purchase using your contactless card, the card sends a signal to the merchant's terminal wirelessly. This signal contains your account information and the amount you want to spend. The terminal then communicates with your bank to authorize the transaction and deduct the funds from your account. The whole process is fast, easy, and convenient - no fumbling around with cash or coins required. So there you have it: a quick overview of how contactless cards work. Now next time you see someone paying for their train ride with just a simple wave of their card, you'll know exactly what's going on behind the scenes! 1. What are contactless cards and how do they work 2. The benefits of using a contactless card 3. How to use a contactless card 4. The risks of using a contactless card 5. How to keep your contactless card safe What are contactless payment cards and how do they work Contactless cards are payment cards which employ Near-Field Communication (NFC) technology to make contactless transactions. To complete a transaction with a contactless card, the cardholder simply needs to wave the card near a designated NFC reader device. The reader then quickly transmits and picks up digitized payment information from the card's integrated circuit chip and processes the transaction almost instantly. The contactless payment system has been embraced worldwide due to its convenience and speed, eliminating the need for PINs or signatures. With virtually no waiting or processing times, contactless payments offer customers an efficient and secure method of paying for their goods and services. Apple pay is an example of a contactless payment system. By using an iPhone, iPad, or Apple Watch, users can make payments to stores simply by tapping their device over an NFC reader at the point of sale. Furthermore, customers can use Apple Pay with their compatible debit and credit cards as well as store loyalty cards in participating stores. The benefit of mobile phone are that you can make payments in stores, apps, and websites quickly and easily. You can also store your payment information securely on your device so that you don’t need to carry a physical card around with you. RFID technology was invented by German engineer Dr. Karl-Heinz Brandenburg in the 1980s and it was used mainly for inventory and asset tracking in industrial settings. Today, contactless cards are commonplace and they can be found everywhere from retail stores to restaurants to public transport systems. You might be interested to know that there are different communication methods: Frictionless checkouts are supported by the Near Field Communication ( NFC ), Radio Frequency Identification ( RFID ), Magnetic secure transmission (MST) and quick response code (QR code) standards. Sumup The benefits of using a contactless payments card Contactless cards have revolutionized the way we make payments. With this modern convenience, making payments is now a breeze - no need for dipping your cards and entering pins when paying for items. The benefits are numerous; users can now utilize touchless payment options, exiting shops quicker and more conveniently than ever before. As well as cutting out hassle, contactless cards make shopping much faster due to not having to enter those pesky pins and waiting times while you wait for a card to be approved. And with enhanced security features built in, like limit capping and intelligent transaction monitoring, you can rest assured that these modern cards are keeping your money safe too. The payment limit is usually set to USD50-100 or equivalent in euros but this can be changed depending on the merchant and your financial institution. This helps prevent expensive fraudulent transactions if your card is lost or stolen. Spending limits can vary in countries, so it is important to check the restrictions with your bank or card issuer before travelling. Digital wallet are available with Samsung pay, android pay, google pay, WeChat and many more. It is replacing physical cash and does not need facial recognition or pin code. Payment terminals are still needed as they will capture the contactless chip wave. How to use a contactless transactions card If you're looking to move away from traditional methods of payment, utilizing a contactless card is now a viable option. You can use your contactless card for touchless transactions by simply tapping the card wherever you see the contactless symbol. The information is securely transmitted and the deduction of the amount happens almost instantly. No signature or security code is required, making payments secure, fast, and convenient. Contactless cards are accepted at an ever-growing list of establishments making them versatile, and offering users greater convenience when it comes to doing their everyday tasks. Still, always report a stolen card or smartphone to your bank immediately, so they can block your account. N26 makes it easier than ever before to pay for your everyday purchases with convenience and security. With N26's contactless card, you can simply tap the card on any payment terminal displaying the contactless symbol - no PINs or signatures required! You also have access to digital wallets such as Samsung Pay, Android Pay and Google Play so that all of your payments are securely stored in one place. Plus, if anything goes wrong like a stolen phone or lost card; just report it immediately to ensure maximum safety. Revolut The risks of using a contactless payment technology card With the trend of contactless payments on the rise, there’s no denying that this technology has made paying for goods and services easier than ever before. However, with these advantages come a couple of potential risks, such as unauthorised payment or theft of funds. When using a contactless card, we must always remember to keep it secure and safe to avoid any unwanted purchases being incurred. The PIN must be entered whenever a transaction over a certain limit is conducted to ensure our funds remain safe and secure. While contactless payments offer convenience and speed, understanding the risk associated would ensure an enjoyable payment experience. How to keep contactless card safe With the rise of contactless payment cards like credit and debit cards, it's important to be aware of how to keep your contactless transaction safe. These days, it’s possible to pay for almost anything with a quick tap of your card or even your phone. But unfortunately, it's not just convenience you could be exposing yourself to in these cases; contactless payments can make it easier for criminals to access your finances. The best way to protect yourself is to take a few precautions such as making sure you keep your card out of sight at all times, using unique passwords and PINs, and only using reputable companies when making purchases. Additionally, regularly reviewing any spending on connected accounts have been known will ensure that any suspicious activity is caught early and reported right away. Contactless transactions can offer great convenience and peace of mind when you know how to guard against potential fraud. We have seen aslo some nice wallet to keep card safe. As contactless payments have become increasingly popular, so have the risks of data breaches and unauthorized access. Hacks are possible, and there is always the potential that hackers could access sensitive merchant information stored in the payment terminal by way of an unsecured wireless connection. In order for merchants to protect their customers’ personal and financial data, In conclusion, contactless cards present a revolutionary way for us to purchase items without having to worry about traditional payment methods. With contactless cards, you can enjoy the benefits of speed, convenience and security with one simple tap. Through NFC technology, these cards not only provide an efficient payment method but also help protect your money against theft, fraud and other malicious activities due to the extra layer of security that comes with EMV chips found in most contactless payments. It is important to remember however that as with any other form of technology, users need to take proper precautions when using contactless cards such as monitoring statements and keeping them away from large electrical sources. With this knowledge in mind, you can now embrace the convenience that contactless cards provide by connecting your card system to InvestGlass's fintech solution. --- - Published: 2022-12-26 - Modified: 2025-10-06 - URL: https://www.investglass.com/what-is-climate-change-adaptation-financing/ - Categories: Article - Tags: adaptation financing, Climate change impacting financial planning As the effects of climate change become more and more apparent, it is important for financial firms to start adapting their financial planning to reflect these changes. The most obvious way that climate change will impact businesses is through increased costs associated with doing business. For example, if your company relies on goods that are transported by truck, you may see an increase in your shipping costs as a result of extreme weather conditions. In this blog post, we will discuss some ways that you can adapt your financial plans to combat the effects of climate change and how to reflect these global economic trends into an investment portfolio. 1. Introduction: Why businesses need to start adapting their financial plans to climate change. 2. The most obvious way climate change will impact businesses: increased costs. 3. Three specific examples of how businesses may be impacted by climate change. 4. Five ways businesses can adapt their financial plans to combat the effects of climate change. 5. Conclusion: The importance of taking action now to adapt to the changing landscape of business brought on by climate change. Why do bankers and wealth managers need to start adapting their financial plans to climate risk change? As we all know, the effects of climate change are already being felt by businesses and industries across the globe. The increased frequency and severity of natural disasters are taking their toll on infrastructure, supply chains, and profits. And with the world's population expected to reach 9. 7 billion by 2050, the pressure on resources will only continue to increase. Addressing climate change is not a topic that might interest all your investors so you should be ready with two types of onboarding if you are using these elements. We advise financial firms to use InvestGlass onboarding forms to reflect those strategies. InvestGlass is an innovative wealth management platform designed to help investors, banks, and wealth managers adapt their financial plans to combat climate change. Based on a powerful artificial intelligence engine and advanced data analytics, the platform provides a comprehensive suite of features that enable firms to gain deep insights into their portfolios and develop strategies for mitigating the risks associated with climate change. InvestGlass offers a digital onboarding tool to present investment portfolios and confront them with climate change scenarios. With InvestGlass digital onboarding you can : • Create tailored onboarding forms that reflect climate change strategies and objectives. • Collect and analyze data from clients on their environmental policies, investments, sustainability efforts and carbon footprints. • Automate reporting processes to ensure compliance with regulatory requirements. • Generate custom reports for investors on their climate change impact. We found that financial firms usually refer to the following topics: climate scenarios financial stability implications rising sea levels net zero emissions efforts carbon emissions greenhouse gases financial regulators incentive climate policies regulatory frameworks and incentives global warming effect That's why it's more important than ever for businesses to start adapting their financial plans to account for the effects of climate change. By doing so, they can protect themselves from risks and take advantage of opportunities that arise from a changing climate. There are a number of ways businesses can adapt their financial plans to climate change. One is to account for physical risks, such as the damage caused by hurricanes or floods. Another is to account for transition risks, such as the costs associated with switching to low-carbon technologies. And finally, businesses can also consider opportunity costs, such as the investment potential of clean energy projects. No matter which approach businesses take, one thing is clear: climate change is no longer a distant threat; it's a reality that must be factored into all financial decision-making. The most obvious way climate-related risk change will impact financial markets: is through increased costs. Climate change will have a profound impact on businesses in a number of ways, the most significant of which will be increased costs. With global temperatures set to rise by an average of 2°C over the next few decades, businesses will have to contend with increased costs associated with everything from energy and water use to transportation and raw materials. In addition, they will also face greater risks from extreme weather events, which are expected to become more frequent and intense as the planet warms. Some clients and particularly generation Z can be sensible of these associated financial risks. Generation Z are kids born between 1996 and 2009, they are aware of climate change which is why it’s important to address it in your onboarding process. While some businesses will be able to adapt to these changes and even find opportunities in them, others will struggle to cope. The impact of climate change is likely to fall disproportionately on small businesses and those in developing countries, which are often less well-prepared for coping with such shocks. As a result, climate change could exacerbate existing inequalities and lead to further economic instability. The best way for businesses to prepare for the challenges posed by climate change is to start planning now. This means understanding the risks they face and taking steps to mitigate them. It also means making sure they have adequate insurance coverage in place in case of damage from extreme weather events. And it means investing in green technologies that can help reduce their carbon footprint. Those businesses that don’t take action now are likely to find themselves at a competitive disadvantage in the years ahead. Three specific examples of how businesses may be impacted by climate change. Climate considerations will have a profound impact on businesses across the globe. In fact, it is already doing so. Here are three specific examples of how businesses may be impacted by climate change: 1. Increased costs: Many businesses are already seeing their costs increase as a result of climate change. For example, those in the agricultural sector are being hit hard by droughts, which are becoming more common and more severe due to climate change. This is leading to higher prices for food and other commodities. Storms and floods are also becoming more common and more severe, which is causing damage to infrastructure and leading to higher insurance premiums. All of these factors are increasing costs for businesses, which will eventually be passed on to consumers in the form of higher prices. 2. Disruptions to supply chains: Climate change is also causing disruptions to supply chains. For example, extreme weather events can damage infrastructure and disrupt transportation, which can lead to shortages of goods and materials. This can cause major problems for businesses that rely on just-in-time production methods. Additionally, as climates change, certain areas may become too hot or too dry to grow certain crops, disrupting agricultural supply chains. 3. Damage to brand reputation: As consumers become more aware of the risks of climate change, they are increasingly taking into account a company's environmental record when making purchasing decisions. This means that companies that are seen as not doing enough to combat climate change or that are perceived as contributing to it could see their reputations damaged. This could lead to lower sales and revenue, as well as difficulties attracting and retaining customers and employees. Alternative energies Five ways businesses can adapt their financial plans to combat the effects of climate change. Climate change is already having an impact on businesses around the world, and that impact is only going to become more pronounced in the years to come. As a result, it’s increasingly important for businesses to adapt their financial plans to account for the effects of climate change and investors will have to spot those five ways. Here are five ways businesses can do just that: 1. Incorporate climate-related risks into financial planning: Many businesses still don’t account for climate-related risks in their financial planning, but this is something that needs to change. Most businesses don't have systemic risk analysis, task force or comprehensive reports of their physical assets. Climate change will have a wide range of impacts on businesses, from increased costs associated with extreme weather events to disruptions in supply chains. By incorporating these risks into financial planning, businesses can be better prepared to deal with them when they arise. 2. Invest in climate-resilient infrastructure: Another way businesses can adapt their financial plans to combat the effects of climate change is by investing in climate-resilient infrastructure. This includes things like flood-proofing buildings, installing backup power generators, and creating green space that can help absorb excess rainfall. Such investments can help protect businesses from the increasing frequency and intensity of extreme weather events. 3. Build climate change considerations into decision-making: Many business decisions – from where to locate a new facility to what type of products or services to offer – will be affected by climate change. As such, it’s important for businesses to build climate change considerations into their decision-making processes. This means taking things like future sea level rise and changes in local temperature and precipitation patterns into account when making decisions that could have long-term implications. 4. Factor carbon pricing into business plans: An increasing number of jurisdictions are putting a price on carbon, either through taxes or cap-and-trade systems. As a result, businesses need to factor carbon pricing into their plans and budget for the potential increases in costs that could result from it. Carbon pricing will also have an impact on investment decisions, as businesses seek out projects that will help them reduce their emissions and meet any emissions targets that may be in place. 5. Support public policy measures to address climate change: In addition to taking action themselves, businesses should also support public policy measures that aim to address climate change. This includes things like carbon taxes or cap-and-trade systems, as well as measures to promote renewable energy and energy efficiency. By supporting such measures, businesses can help create the conditions necessary for a low-carbon economy and reduce the overall impact of climate change. Icebergs and climate change Why the financial sector should take action now to adapt to the changing landscape of business brought on by climate risks. As the effects of climate change become more and more apparent, it is clear that businesses need to start taking action to adapt. The changing landscape of business brought on by climate change will have a major impact on many aspects of operations, from supply chain management to employee safety. One of the most important things for businesses to do is to start planning for disruptions. Climate change is already causing extreme weather events that can disrupt business operations. By planning ahead and having contingency plans in place, businesses can minimize the impact of these disruptions. Another important consideration for businesses is their supply chains. As global temperatures rise, certain regions will become increasingly uninhabitable or difficult to access. This could lead to disruptions in supply chains and a decrease in the availability of certain raw materials. Businesses need to be aware of these risks and plan accordingly. Finally, businesses need to consider the safety of their employees. Extreme weather events can pose a danger to workers, and as temperatures continue to rise, these dangers will only increase. Businesses need to put policies and procedures in place to ensure that employees are safe during periods of severe weather events. You can add those videos in the onboarding pages to present your investors how companies are Climate change is a major challenge that businesses need to start preparing for now. By taking action to adapt, businesses can protect themselves from the effects of climate change and ensure that they remain operational during periods of extreme weather. 1. Introduction: Why businesses need to start adapting their financial plans to climate change. As the world continues to experience the effects of climate change, businesses are starting to feel the pinch in terms of increased costs and disruptions to their operations. While some may be tempted to simply ride out the storm, the reality is that the business landscape is changing and those who don't adapt their financial plans accordingly are likely to find themselves at a competitive disadvantage. 2. The most obvious way climate change will impact businesses: increased costs. One of the most immediate ways that climate change will impact businesses is through increased costs. This could manifest itself in a number of ways, such as higher prices for raw materials, increased energy costs, and higher insurance premiums. For businesses that are already operating on tight margins, these additional costs could be enough to push them over the edge. 3. Three specific examples of how businesses may be impacted by climate change. To give some concrete examples of how climate change could impact businesses, let's look at three specific industries that are likely to be affected: agriculture, tourism, and construction. Aas extreme weather events become more common, we can expect to see an increase in damage to infrastructures such as roads, bridges, and buildings. This will lead to higher repair and replacement costs for businesses involved in the construction industry. How to use InvestGlass to adapt financial plans to combat climate change? Your investors might not be daily wall street journal readers, instead watching Youtube or TikTok every day. Your onboarding should be adapted to different customer segments. You can add "tags" to customers who understand this specific financial risk to offer then specific marketing content. Integrating climate risk in the portfolio is possible via the model portfolio tool. Asset prices are uploaded via your own banking source or traditional financial feed, and then adjust the weights to build your own model. Link this model portfolio inside the digital form to create an engaging onboarding experience. Digital onboarding InvestGlass If you have an existing portfolio, the InvestGlass rebalancing tool will facilitate the swapping of securities. You can turn a classical portfolio into a climate change risks enable portfolio in minutes. Portfolio rebalancing can be set on daily, weekly or monthly frequency. Finally, InvestGlass provides you with all the financial reports and metrics you need to measure your performance and ensure that your climate change risks exposure is in line with your goals. For example, our ESG report integrates environmental data of companies into traditional financial KPIs such as return on asset or return on equity. In conclusion, InvestGlass provides the tools to help financial planners and investors adapt their financial plans to combat climate change. Armed with the right information, your clients can make informed decisions that will protect their assets and ensure continued success in a changing world. --- - Published: 2022-12-22 - Modified: 2025-03-20 - URL: https://www.investglass.com/what-is-a-prepaid-account/ - Categories: Article - Tags: Prepaid Account What are the different types of prepaid accounts if you are looking to build a new bank or upgrade your bank to the digital World? A prepaid account is a type of financial product that allows users to store money in an account without having to go through the usual bank verification process. It also provides users with quick access to their funds whenever they need it, making it ideal for those who don’t have time or patience for long waiting times associated with banks. What are the two types of prepaid? In general, there is a variety of prepaid card types including: Opened-Loop Prepaid Card: A card with a network logo on it (for example Visa, MasterCard, American Express, and Discover). Closed-Loop Prepaid Card: A card we are merely able to use at certain places. Visa and Mastercard are fintech-friendly companies, they allow you to use their network and offer an opened-loop prepaid card. This type of card are accepted in most places around the world. Both companies offer API’s that make it easier for you to access your funds. The cards they offer can offer also direct debits, and insurance expenses... of course, with Visa you can also weith The invention of prepaid accounts is attributed to multiple innovators and entrepreneurs. One of the earliest records of a prepaid account comes from the 19th century when Alexander Graham Bell invented a telephone credit device in 1879. This device allowed customers to deposit money into an account, and then use that money to pay for their telephone calls. The invention of the credit card is credited to a number of innovators and entrepreneurs. In the late 19th century, there was a period of intense experimentation in new payment methods, spurred on by a need for more convenient methods that went beyond cash and checks. One of the earliest records of a credit device comes from an American banker John Biggins. Prepaid cards versus debit cards Prepaid cards are different from debit cards in that it does not require a bank account, and the money loaded is not associated with any bank account. This makes them ideal for those who are unbanked or underbanked and do not have access to traditional banking services. Prepaid cards also offer an added level of security since funds spent More than colors Prepaid cards versus credit cards Prepaid cards are very different from credit cards. This can be confusing because both types of cards may have a card network logo such as Visa, MasterCard, American Express, or Discover on them. When you use a credit card, you are borrowing money. Most fintech companies offer debit cards first in their MVP. MVP means that you should offer the most basic features to your customers, when they have grown and therefore have higher trust in your company, you can upgrade them to an opened-loop prepaid card. What are the benefits of prepaid? The benefits of a prepaid are that it offers the same convenience and security as a debit card. They are also generally easier to use than traditional bank accounts, as they require no paperwork or credit check. Prepaid cards can be used for shopping, paying bills, and even receiving payments from other parties. Additionally, prepaid cards often come with features such as rewards programs and added insurance benefits. Prepaid cards can be an effective tool for budgeting and managing finances. By loading funds onto a prepaid card in advance, users know exactly how much they have to spend each month or week and are better able to stick to a budget. What is prepaid in e-commerce? Prepaid e-commerce is the use of prepaid accounts to make and receive payments online. This method allows customers to pay for goods or services with their funds before they arrive, making it a secure, convenient option. Prepaid e-commerce can be used on websites such as eBay, Amazon, and Etsy. Additionally, many online merchants accept prepaid cards as payment. Prepaid accounts are a great way for customers to shop online without having to provide their personal financial information. Additionally, since funds are loaded in advance, users can easily monitor and manage their budgets. This makes them a popular choice for those who wish to stay on top of their finances and be informed of all their spending. E-commerce solutions like InvestGlass or Shopify connect via API to offer money management tools. Sometimes it's not possible to connect directly with the bank and monitor bank transfers. Then we will suggest using solutions like Stripe or like Datatrans for Switzerland. E commerce buying How do prepaid cards benefit consumers? Less risk of overspending as prepaid cards offer less risk of overspending than credit cards. Safer than cash in most countries Easy to use and reload It offers an alternative to banks. What are the disadvantages of prepaid? There could be some hidden fees. No interest which means that money stored on prepaid cards does not accrue interest. No credit-history boost - here we are talking of credit rating if customers have been declared bankrupt When starting your fintech, you have to see also how you will harvest data from those direct debit transactions. Some companies will prefer to reduce costs but introduce a monthly fee. There are no free lunches, right! ? ! Another important trend is to buy now pay later. BNPL is a payment processor that allows customers to purchase goods or services upfront and then pay for them in installments. This type of payment method is often used by businesses to help their customers with budgeting and can be beneficial for both the customer and the business. BNPL companies are now active in the fintech sector and you should consider giving your customers payment options. Overall, prepaid accounts can be a great way for consumers to manage their finances, budget, and shop online without having to worry about security or providing personal financial information. They also offer an easy alternative to traditional banking services and can help users E-commerce point of sales How does prepaid work with InvestGlass? InvestGlass is a Swiss cloud solution built for banks and neobank, fintech. It offers a financial management platform that helps users to manage their finances and investments. It also offers a prepaid digital form allowing you to quickly onboard and help your customer apply online in minutes. In the portfolio management tool, your customers will find all their personal financial information, insurance expense, cash withdrawal history and transform money. The system works with a name or account number. Journal entries will help customers recognize expenses related to the recorded prepaid period. It will also show to customers if they have standing orders and enough money in their bank account. You can connect to your core banking tool to facilitate balance sheet analysis and produce income statements with your own logo. As InvestGlass main features are the CRM and automation tools, it will be easy for you to control transfer money detection and abnormal cash withdrawals on a filtered accounting period. Digitalization has revolutionized the banking industry, saving businesses time and money by streamlining processes and operations. By using modern technology such as artificial intelligence and cloud computing, banks can access data faster and more efficiently, reducing complexity when it comes to customer service and operations. Digitalization can provide a range of benefits to banks and customers alike, from increased security to improved customer service. InvestGlass is your key partner for digital banking transformation, offering a comprehensive suite of products and services tailored to the needs of both banks and customers. With our own prepaid app, you can start using this technology in no time. Card Let's connect prepaid accounts to bank accounts together Prepaid accounts are a great way for consumers to manage their finances, budget, and shop online safely. With InvestGlass’s prepaid digital form, customers can quickly onboard and apply in minutes. This technology not only offers increased security but improved customer service as well. Banks will benefit from the time-saving features of digitalization such as artificial intelligence and cloud computing that reduce complexity when it comes to operations. InvestGlass is your go-to partner for taking advantage of these benefits with its comprehensive suite of products and services tailored to both banks' needs and those of their customers alike. It's never been easier or faster to get started on this journey into the world of modern banking! --- - Published: 2022-12-22 - Modified: 2025-03-19 - URL: https://www.investglass.com/l-qif/ - Categories: Article - Tags: L-QIF Switzerland manages CHF 3. 1 trillion in assets (2023), making it Europe’s third-largest asset management market. (source) The Limited Qualified Investor Fund (L-QIF), launched on March 1, 2024, enhances flexibility by removing FINMA approval requirements, reducing costs, and attracting fund managers. L-QIF aims to boost Switzerland’s financial competitiveness and offer new diversification options for qualified investors. This reality is for the first half of 2023. We believe that many investors will move their assets out from AMC - actively managed certificates. What are the advantages of the L-QIF? The major change is that the L-QIF does not require a license from the Swiss Financial Market Supervisory Authority (FINMA). This will speed up the entire launch process. It will be a perfect vehicle for short-term time-to-market for new investment ideas for advisory firms and a perfect vehicle for HNWI. The boom of L-QIF will benefit also private equity firms and real estate investors. The L-QIF is not subject to any rules on possible investments or risk diversification which simplifies suitability and appropriateness obligations. However, the risk has to be mentioned in the fund prospectus. We can foresee that the burden of the work will be left to MANCO companies. Strengthening Switzerland as a fund location Well... Europe does not want to play fair anymore with Switzerland! The L-QIF-type funds were previously established in foreign fund domiciles in Europe. You might know about Luxembourg's RAIF (reserved alternative investment fund), which is also recognized and valued by Swiss institutional clients. Now the L-QIF now provides an opportunity to build on European experience and comprehensively meet this investment need in Switzerland! L-QIF in Switzerland Integrating an L-QIF into InvestGlass portfolios InvestGlass is a powerful enterprise wealth management platform designed to meet the needs of financial advisors and their clients. The platform helps advisors easily manage their client’s wealth, with advanced risk and performance analytics, portfolio modeling and trading capabilities, automated compliance monitoring, and client communication tools all in one place. InvestGlass is compatible with new L-QIF. The fund sponsors and investments managers can work with solutions or Société Générale Security Services or Credit Suisse Asset Servicing specialists throughout the fund lifecycle. InvestGlass will help with the onboarding and representation of the fund brochures. InvestGlass network is strong with banks and brokers and we are glad to connect our technology stack to their stack as well. The objective is to digitalize the fund sponsor and share the right information during milestones achievements. InvestGlass offers a white-label investor portal to present relevant positions and documents behind a password-protected platform. Let's build it together in Switzerland! --- - Published: 2022-12-21 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-build-a-fintech-in-saudi-arabia/ - Categories: Article - Tags: fintech saudi arabia Saudi Arabia has 37 licensed banks, including 3 digital banks, with Saudi National Bank (SNB) leading in investment banking and Al Rajhi Bank excelling in Islamic finance. Digital banks like STC Bank and D360 Bank drive fintech innovation under Vision 2030 to enhance financial services. (Wikipedia) We'll also discuss what you should consider when choosing a bank and offer some tips for finding the right one for you and finally how to start your own with the InvestGlass solution. 1. What to consider when choosing a bank 2. How to bank in Saudi Arabia? 3. How to open a bank account in Saudi Arabia 4. Tips for banking in Saudi Arabia 4. Fintech and investment banking in Saudi Arabia 5. How to start your own investment banking, private bank, neo bank 1. What to consider when choosing a bank When choosing a bank, you should consider factors such as the types of services offered, the cost of banking services, convenience and accessibility, customer service and satisfaction ratings, security measures in place, and available technology. Each individual's needs will vary depending on their lifestyle and financial goals. When it comes to types of services offered, many banks in Saudi Arabia offer a comprehensive range of services such as deposits, withdrawals, loans with Islamic principles, investments and other financial products. Some banks may also offer online banking services, debit cards, mobile banking apps and more. Cost is also an important factor to consider when choosing a bank. You should look into the fees associated with each service you plan to use, such as transaction fees and account maintenance fees. Many banks offer discounts or rewards for using their services which can help to reduce costs. Convenience and accessibility are also important factors when choosing a bank. Make sure that the bank you choose has branches and ATMs in convenient locations, as well as a website with an easy-to-use interface. Additionally, make sure that the bank is open during times that are convenient for you and offers telephone or online banking services as needed. Customer service is another important factor to consider when choosing a bank if you are only speaking English then make sure that the commercial bank will offer a help desk in English. Look into the customer satisfaction ratings of each bank and read reviews from past customers to get an idea of how reliable they are. Additionally, make sure that the bank offers helpful resources such as financial advisors or budgeting tools to help you with your finances. Lastly, security is a vital factor for anyone considering opening up a bank account. Make sure that the bank you choose has strong security measures in place and uses encryption technology to protect your data. At InvestGlass we offer a tool that can be hosted on banks' servers to increase security while offering a cloud-based solution. The ATM is still key 2. The best banks in Saudi Arabia The Saudi banking system is evolving fast it consists of approximately 30 licenses. Banks are mainly located in Riyadh or Jeddah some of the most famous are : Saudi National Bank البنك الأهلي السعودي The Saudi British Bank (SABB) البنك السعودي البريطاني (ساب)) Saudi Investment Bank البنك السعودي للاستثمار Alinma bank مصرف الإنماء Banque Saudi Fransi البنك السعودي الفرنسي Riyad Bank بنك الرياض Al Rajhi Bank مصرف الراجحي Arab National Bank البنك العربي الوطني Bank AlBilad بنك البلاد Bank AlJazira بنك الجزيرة Gulf International Bank Saudi Arabia (GIB-SA) بنك الخليج الدولي - السعودية and also the foreign banks Emirates NBD National Bank of Bahrain (NBB) National Bank of Kuwait (NBK) Bank Muscat Deutsche Bank BNP Paribas J. P. Morgan Chase N. A National Bank of Pakistan (NBP) State Bank of India (SBI) Bank business stopped upon the bank's request of a license in 2017 T. C. ZIRAAT BANKASI A. S. Industrial and Commercial Bank of China (ICBC) Qatar National Bank (QNB) MUFG Bank, Ltd. First Abu Dhabi Bank (FAB) Trade bank of Iraq (Licensed - had not yet started as of 16 January 2020) Standard Chartered Bank (Licensed - had not yet started as of 16 January 2020) Credit Suisse (Licensed - had not yet started as of 16 January 2020) The full and updated list can be seen on https://www. sama. gov. sa/en-US/LicenseEntities/Pages/LicensedBanks. aspx You can also ask for more information from the Saudi Arabia Monetary Authority which is regulated by the Saudi Central Bank. We believe that with banking solutions like InvestGlass, the ten largest banks will start offering private banking, neo-banking, and augmented Islamic bank services to compete against World top bank! Islamic banking, also known as Shari'ah-compliant finance, is a type of financial system that follows the principles of Islamic law. It works in accordance with the principles of Islamic law and seeks to eliminate interest (riba). All transactions must comply with the strict codes of conduct, focusing on ethical and socially responsible investments. Products and services, mortgages, cash management, saving accounts, respect specific rules. All leading financial institutions in Saudi Arabia will offer Islamic banking services. 3. How to bank in Saudi Arabia? Expats can open a bank account in Saudi Arabia with a work permit and a letter from their employer. Their accounts are usually made to transfer money. asset management and sometimes personal loans. It's worth doing this to avoid paying international transfer fees. Local can also open bank accounts easily. Opening a bank account in Saudi Arabia can take a few weeks, so expatriates who have just moved to the country should plan ahead and budget for a few weeks of cash expenses. This will ensure they have enough funds to cover daily necessities while they wait for their bank accounts to be approved. As an expatriate living in Saudi Arabia, having access to your finances is important. Withdrawing cash with an international bank card at any ATM is a convenient and quick way to get the funds that you need. Though it can be expensive, as most banks will charge up to SAR 30 for each transaction. So what type of bank account will you open? Al Faisaliyah center Current account A current account allows you to carry out traditional banking transactions such as making deposits, withdrawing cash, and transferring money. This type of bank account is a great option for expats living in Saudi Arabia because it provides access to your funds anytime and anywhere. Savings or deposit accounts Savings accounts allow you to save money over any given period of time with a margin of profit on the money deposited in the account. There may often be restrictions on the number of withdrawals on the account. Savings account holders usually cannot ask for checkbooks. Time deposit accounts Time deposit accounts are for people who want to make their money work for them, and are able to put away substantial amounts for a period of time. They usually carry a higher profit margin than a savings account and are typically linked to a certain fixed deposit amount and a certain period of time. Photo by Abdulrhman Alkhnaifer Ladies accounts Many banks in Saudi Arabia provide exclusive and tailored banking services for women via special bank accounts designated for ladies. These special accounts are designed to meet the unique needs of women and offer a range of benefits such as additional savings bonuses, lower fees, and access to exclusive products and services. Children’s accounts Parents can open bank accounts for their children that have some restrictions on the number of transactions possible. This can be a good way to teach children about finances. Investment accounts Many banks in Saudi Arabia offer investment/asset management accounts. You can open an investment account on signing an investment agreement for a fixed period of time with the bank. Such agreements cover the management of your funds with minimum assured returns and usually require a minimum investment balance. Financial institutions accounts If you are a broker or financial fintech you can connect to the largest financial institutions. This is particularly important of you are dealing with trade finance or looking to collect customer deposits. 4. Fintech and investment banking in Saudi Arabia Fintech is widely developed in Saudi Arabia, with a range of tech startups and entrepreneurs bringing innovative solutions to the banking sector. Investment banking is also booming in the country, with many international banks having a presence in the Kingdom. The kingdom is now home to 150+ active fintech, compared with 80 in 2021, and up from just 8 in 2018. The growth follows the kingdom's Fintech Strategy, launched in May, which aims to make Saudi Arabia a leading country in the field of fintech, and Riyadh a global tech hub. The fintech will focus on delivering modern services to corporate customers, mortgages, loans, foreign exchange, and other services such as wealth management. InvestGlass is perfectly suited to adapt to regulations such as the European MIFID, Swiss LSFIN and future regulatory framework, including two sandboxes with the Saudi Arabian Monetary Authority (SAMA) and the Capital Markets Authority (CMA). InvestGlass can be connected to existing fintech solutions. Saudi Arabia and the Fintech Ecosystem in 2022 A fintech ecosystem is a collaborative network of organizations that provide technology solutions to the financial services industry. In Saudi Arabia, this ecosystem is quickly expanding with several new players entering the market. The kingdom's Fintech Strategy and its supportive regulatory framework have helped it become a hotbed for innovation and collaboration between startups, established companies, and investors from around the world. Fintechs in Saudi Arabia SOURCE: Fintech Saudi 2020-21 Annual Report 5. Build your own private bank or neo bank with InvestGlass InvestGlass is a platform designed to offer digital solutions for the banking and wealth management sector. It was created with the purpose of offering an easy, efficient, and cost-effective way for investors, financial institutions, and banks to manage their assets. The platform provides a comprehensive suite of applications that are tailored toward banks, financial institutions, and wealth managers. It enables users to manage their portfolios, provide investment advisory services, conduct performance analysis and reporting, and much more. InvestGlass is also integrated with various third-party applications such as exchanges and banks for easy transfer of funds and payments. The Swiss quality platform can be hosted on servers in the Kingdom of Saudi Arabia and suite small or the largest financial institutions. The solution is robust and flexible to fit with the full range of banking projects InvestGlass is Swiss which means that we are not under the Patriot and Cloud Act. This is particularly for business banking, wealth management, and corporate banking. Ready for Fintech Saudi Arabia and the Middle East! As we have seen, there are many options for starting a private bank in Saudi Arabia. Whether you choose to open an account with one of the established banks or start your own neo-bank with InvestGlass, it is important that you understand the regulations and requirements governing banking operations in Saudi Arabia. With the right knowledge and resources, setting up a successful private bank business can be made easier. Moreover, InvestGlass provides comprehensive solutions tailored specifically for financial institutions and wealth managers so they can manage their portfolios more effectively and efficiently. If you’re considering opening a new venture in this country, make sure to take advantage of all these opportunities! --- - Published: 2022-12-10 - Modified: 2025-02-25 - URL: https://www.investglass.com/5-useful-tips-for-effective-team-management-in-2023/ - Categories: Article - Tags: effective team management World War 2 generals taught us the importance of team management “talent wins wars, but teamwork and intelligence win battles. ” InvestGlass CRM is a cutting-edge customer relationship management system that can help your team manage and nurture customer relationships more effectively. It’s an essential tool for businesses in 2023, and here are six ways it can help you achieve success. What is team management? What makes an excellent manager? Why is effective team management important? 5 essential tips for effective team management What is team management? Team management is the manager’s role in guiding and motivating a group of people to work towards the same goal. It involves creating an environment where everyone can work together effectively, setting clear goals, distributing tasks, providing resources and support when needed, and coaching team members to reach their full potential. Managers are different from C-level as the responsibility lies in organizing and managing the team, which entails setting objectives, delegating tasks, and analyzing results. InvestGlass CRM helps managers stay on top of their teams by giving them real-time insights into the performance of each individual member. What makes an excellent manager? There is one single type of leadership skill that stands out as a prerequisite for excellent management: the ability to build relationships. This means creating an environment where each team member feels valued and listened to, while also encouraging collaboration and open communication. InvestGlass CRM helps managers keep track of these interactions so they can make sure that everyone is on the same page. Here are three key aspects we can share : A clear understanding of their responsibilities An obsession to achieve team and company targets Regular check-ins by team leaders They have to make sure that the team individually has the right tools and resources to achieve their goals. Delegate tasks are a key for the entire system equilibrium. We met so many managers that are missing deadlines because they don't delegate to their teams. Assigning tasks is a key element as well as discussing teamwork at least once a month with employees. A good manager also has to be careful about employee retention and employee engagement. In 2023 employee morale will be a constant to monitor well before we were talking of job satisfaction. To boost collaboration, managers will have two builds beautiful office space which makes job easier. Why is effective team member management important? 1. Team management can lead to happier employees It’s part of a team leader or manager’s role to ensure employees feel good about where they work, as it can have a positive impact on the business’s success. InvestGlass CRM provides managers with an easy-to-use interface, automation, approval processes, that allows them to track employee engagement and satisfaction levels in real time To increase employee joy, managers can: Encourage and collect act on team feedback Prioritize work-life balance Be transparent by staying involved Automation to build effective teams 2. More productive employees with better notifications To shape a culture where employees thrive, you have to find how to engage most employees and set boundaries of your expectations and ways to reduce fractions with what I call positive reinforcement. Positive reinforcement is a management technique to motivate employees to perform better. It’s an essential tool for managers in 2023, and InvestGlass CRM helps them track employee performance so they can reward the best performers. I will manage the team and will always find a way to reduce friction in a positive way. Usually, team building looks to improve the team goals but in reality what we should look into is how to optimize teams' priorities. Good managers should build this type of culture. Here are three key elements to improve that: Participate to team progress Recognize those doing and those not Define goals together 3. It reduces employee turnover In a 2019 survey, we read that more than 80% of business owners said that “turnover was a costly problem. ” Hiring the right people at the right time is an important aspect of managers' day-to-day tasks. This is a key decision making as your company should irradiate with positive vibes. Team members working on the same project should have constructive discussions to solve problems. If goal setting process is not institutionalized in your company, hiring new candidate means that you have to make sure that he/ she will fit into the team structure. Therefore we suggest you: Understand if this new candidate would fit in with your team and company culture Hire slow with team feedback New candidates should meet team members 5 essential tips for effective team management As we have discussed above a good manager should find a way to solve with informed decisions potential conflicts. A good manager should make sure that no missed deadlines and find the right communication channels to make sure that individual contributions will be driving your team to success. 1. Communicate directly and transparently And efficient communication will ensure that each team member has clarity on tasks, deadlines and goals. Managers should provide insight and not hide to team members the goal of the company. Some leadership styles could be the opposite, hiding the real objectives and pretending real-life scenarios to boost teams. We don't believe that this is the right way to motivate, engage and boost team performance in the long run. 2. Offer a clear vision We found out in the management study by Hypercontext, that majority of managers said that keeping their team on track to achieve goals was a crucial part of their day. Managers can use the InvestGlass task management and approval process to keep teams' priorities and leadership tactics running in a constructive way. Individuals' contributions can you be monitored with the task management tool. 3. Encourage team collaboration To boost collaboration in reduce team conflict you have to use a designated management platform where your team members can allocate different tasks and keep everyone informed. A strong leadership will share priorities, assign tasks, discuss details of each individual task, and enable an open inconsistent communication channel. 4. Consistent communication Managers should be careful to keep a method of communication that is regular. The project's productivity will be guided by a "consistent" message. Consistent communication should be present for the following topics: discuss teamwork team's priorities if colleagues are sick projects' productivity key performance indicator if miss deadlines conflict resolution constructive discussion guideline performance reviews and clear expectations congratulate individual's contributions delegate tasks effectively adjusting positions Team priorities will be clear and leadership roles distributed with consistent communication. This template should be used to motivate your team with short pep talks. Be careful of one-on-one encouragement sessions as this could book or destroy the whole team's morale. 5. Constructive feedback culture Feedback is the process of providing information to another person or group of people about how their actions affect the outcome of a task, project, or goal. It is essential for team management and performance success as it helps bridge the gap between what is expected and what actually happens. Constructive criticism is an important component of feedback as it helps managers to identify and address issues early. It also creates an environment for team members to receive honest, direct feedback so they can improve their performance. It's important to build a positive vibe in your team, if there are issues or disagreements, make sure that they won't be escalated and will be solved with constructive conversations. Openly listening to ideas from your team members is key to successful team management. You should create an environment where everybody feels comfortable sharing their opinions and criticism openly. If achievable goals are impossible, then the manager should be informed in a way that is comfortable for extroverts or introverted collaborators. In 2023, keeping the team motivated will be super important in hyperinflation, the Ukraine war, and post covid time. And now that COVID is over - perhaps you will do again an escape game and other good work-life balance activities. In 2023, more than team management skills will be needed for a modern team leader In conclusion, effective team management in 2023 requires advanced leadership skills, a clear vision, and an understanding of the roles and responsibilities of the team members. The team manager should be careful of the positive work environment setup and hold team building events. InvestGlass is an innovative cloud-based task management and approval system that helps businesses improve their team's productivity and performance. With InvestGlass, managers can easily assign tasks, collaborate with team members, monitor individual performance, and set clear goals. The platform also helps to reduce risk by providing complete visibility into the progress of each project. --- - Published: 2022-12-07 - Modified: 2025-02-24 - URL: https://www.investglass.com/the-importance-of-generative-ai-in-sales/ - Categories: Article - Tags: ai art generator, generative AI Generative AI is revolutionizing sales by enhancing customer interactions and boosting efficiency. A recent study indicates that 84% of businesses utilizing generative AI have experienced increased sales due to improved customer engagement. Key applications include basic content creation (82%), market data analysis (74%), and automated personalized communications (71%). As generative AI continues to evolve, its integration into sales strategies is poised to drive significant revenue growth and transform traditional sales processes. AI has traditionally been about solving pre-defined problems, but generative AI is a newer subfield of AI that deals with generating novel solutions to problems. This can be done through a variety of methods, such as genetic algorithms, artificial neural networks, or machine learning. We will present how you can use InvestGlass with gpt3, stable diffusion to improve productivity with new generative modeling concepts. 1. What is generative AI, and what are some of its applications 2. How does generative AI work, and why is it so powerful 3. What challenges does generative AI face, and how can they be overcome 4. How will generative AI impact finance 5. What are the implications of generative AI for society as a whole AI Generative Art 1. What is generative AI, and what are some of its applications Some of the applications of generative AI include: -Generating new ideas -Creating products or services -Designing new processes or systems -Optimizing operations -Discovering new drugs or treatments There are a few ways in which you can use generative AI to improve your business. First, you can use it to generate new ideas. This can be done by using algorithms that mimic the process of natural selection and evolution. Second, you can use generative AI to create new products or services. This can be done by using algorithms that mimic the process of human creativity. Third, you can use generative AI to design new processes or systems. This can be done by using algorithms that mimic the process of human design. Fourth, you can use generative artificial intelligence to optimize operations. This can be done by using algorithms that mimic the process of human optimization. And fifth, you can use generative AI to discover new drugs or treatments. This can be done by using algorithms that mimic the process of human discovery. InvestGlass the Swiss CRM 2. How do generative models work, and why is it so powerful with language models Generative models work by using a wide range of algorithms that are designed to mimic the process of natural selection and evolution. This means that these models can generate new ideas, create products or services, design new processes or systems, optimize operations, and discover new drugs or treatments. Generative models are powerful because they are able to think beyond what humans can and generate completely novel solutions. Generative AI can be used for image generative modeling. Text-to-image models are a very new type of generative AI and it has the potential to revolutionize the advertising industry. InvestGlass Artificial Intelligence for Sales is a text-to-image model that uses generative AI to help create personalized marketing campaigns based on customer data. This means that marketers can now target customers more precisely and efficiently than ever before, increasing sales conversions as well as ROI. 3. What challenges does generative AI face and large language models Generative AI faces a variety of challenges that need to be addressed before it can achieve its full potential. One of the biggest challenges is data complexity. Generative AI requires access to large volumes of data in order to generate meaningful results and this can be difficult for some companies to obtain. Companies need to ensure that they have enough data to generate meaningful results. Additionally, generative AI also needs to be trained on a regular basis in order to stay up-to-date with the latest trends and technologies. Generative AI can also struggle with accuracy as it can be difficult for these models to distinguish between real data and generated data. Companies need to ensure that they are using reliable sources. We are advising you to test Japser. ai or GPT CHAT. Jasper. ai is a text-based artificial intelligence platform developed by InvestGlass. It uses advanced language processing and rules-based logic to generate automated conversation scripts that are used to drive sales conversations through InvestGlass CRM. GPTCHAT with OpenAI GPT CHAT is a deep learning-based chatbot platform that is also used to drive automated conversations. Those platforms are based on large training data sets such as gpt 3, and Stabel Diffusion. Some models will use CLIP (Contrastive Language-Image Pre-training) and diffusion models.  Diffusion models are transformer-based generative models. It produces realistic photographs from textual descriptions of simple objects like birds and cars.  Some models can be also hosted on-premise to prevent queries outside your environment. Contact Report inside InvestGlass Generative AI faces a challenge that could be the price move. Generating images of Donald Trump or any other person is so easy it would be tempting to test the price drop of a security with a basic ai system. You don't need computing power to produce text or a realistic image generation. This is the biggest threat of the next 10 years - or opportunity. The intelligence of this algo brings realistic images that are not fake images. They are photo-realistic images built with a smart generative model. It's computer vision if we can say so. 4. How will generative AI models will impact finance Each bank will have its own application of generative ai models. Bankers' analysis is not to write poetry. The text is usually very standard and sometimes enriched with sentiment analysis. Generative AI models are increasingly being used in the finance industry to help improve operations and increase profits. Sentiment analysis is one such application that allows financial institutions to better understand customer sentiment and reactions to products or services. By using this technology, financial institutions can make informed decisions about how to market their products, manage customer service, as well as optimize sales strategies. Moreover, generative AI models can also be used in risk management and fraud detection. This technology can help financial institutions identify suspicious activity more quickly and accurately than before. Additionally, generative AI models can create detailed customer profiles which can then be used to customize financial services for each individual customer. This helps banks offer customers the products and services that most suits their needs. Overall, generative AI models have the potential to revolutionize the finance industry. By improving operations, increasing profits, and customizing financial services for each individual customer, this technology can help banks make smarter decisions that will benefit customers in the long run. It is an exciting time for finance as we are embedding this technology inside InvestGlass tools. 5. What are the implications of generative AI for society as a whole In foreseeable future, generative AI will replace most bankers and advisory writing tasks. The technology will be deeply embedded inside InvestGlass value creation. This will change business models as well as social media posts bankers will jump in new buzzwords and make sure that their faces are real human faces. It will be harder to deliver genuine creative work as the unsupervised manner generated model will be over. We believe that clients will also be equipped with deep fake technology algorithm to check if what they are looking at is true or not. The first training set will be hard codded with the InvestGlass advisory module, but next word will be generated by artificial general intelligence, from existing data, and a layer of the natural language model. The model is built without code generation and doesn't need large models. The first drafts are adapted with InvestGlass team and your banker / sales teams then the generative ai tools produce new content. This will be the most efficient way to write new buzzwords and fine-tune solicitations. If your sales or bankers want to write original content, they can still erase and write manually on existing text. Generative AI models are becoming increasingly popular in the finance industry as a means of improving operations, increasing profits, and providing customers with customized services. InvestGlass is leading the way with its artificial intelligence for sales and CRM solutions which are designed to revolutionize the finance sector. One sale with AI gnereat Why this new buzzword? Well, 90% of this article is written with generative ai applications. It's not the entire article you are right but we believe that in a few years a whole research paper will be generated from the intent, with a natural language understanding of two neural networks, a preset of creative work and boom done - better models will write a full A4 story without training data or code generation. We don't need large language models to write a Tolstoy novel or Jim Cramer story to make good use of Generative AI. --- - Published: 2022-11-28 - Modified: 2025-03-24 - URL: https://www.investglass.com/is-direct-indexing-better-than-etf-implementing-personalized-tax-efficient-portfolios-at-scale/ - Categories: Article - Tags: direct indexing When it comes to investing, there are a lot of options to choose from. One popular option is exchange-traded funds (ETFs). ETFs offer investors a way to gain exposure to a basket of assets, and they can be traded just like stocks. But is direct indexing better than ETFs? Here's what you need to know and connect to InvestGlass tools built for portfolio managers and financial advisors. What is direct indexing? Seeking tax efficiency in a separately managed account How to deliver personalization for your investors  What types of investors may be a fit for a direct indexing strategy What is direct indexing versus mutual fund? Direct indexing is an investment strategy that involves buying and holding individual stocks rather than buying into ETFs. This can be a more tax-efficient way to invest, as it allows investors to avoid paying capital gains taxes on the ETFs themselves. Additionally, direct indexing can provide investors with more personalization and control over their portfolios. An ETF, or exchange-traded fund, is a type of investment fund that holds assets like stocks, commodities, or bonds and can be traded on stock exchanges. ETFs offer investors a way to gain exposure to a basket of assets, and they can be bought and sold just like stocks. ETF is usually preferred to traditional index funds because ETFs often have lower costs and tax advantages. This is different from fractional shares, which involve setting up multiple accounts and investing in fractions of shares. An ETF can include a variety of assets, including stocks, commodities, and bonds. This can provide investors with exposure to a range of markets and can be a convenient way to invest. Additionally, ETFs can be traded on stock exchanges, making them easy to buy and sell. ETF can include sophisticated strategies which have an impact on tax loss harvesting. It is also possible to offset capital gains if they are correctly used. The taxable account can vary in each country so make sure that you're asking for your financial advisor first. Of course, if you're using a robot advisor then the tax professional job is usually included within the robo advisor solution. As InvestGlass, we suggest our customers be a teacher and boarding with potential tax savings inside the portfolio management proposal. Seeking tax efficiency in a separately managed account with direct indexing strategies Tax efficiency is a critical consideration for investors. By using a direct indexing strategy, investors can avoid paying capital gains taxes on the ETFs themselves. This can be a more tax-efficient way to invest, as it allows investors to keep more of their profits. Additionally, direct indexing can provide investors with more personalization and control over their portfolios. Portfolio managers are used to creating portfolio mandates which to Matic investing or active strategies will include tax efficiency securities. You'll also be able to sell stocks that have declined and use the loss to offset gains as a way of lowering your tax bill, or avoiding taxes altogether. How to deliver personalization for your investors  InvestGlass created a digital onboarding solution for fund managers and advisory firms looking to build robo advisory solutions. These templates are built with no coding knowledge and will facilitate the selection of most investment strategies. These onboarding tools are suited for institutional investors or retail investors. Only the format will vary as you might not show retail investors information such as : tracking error full transparent underlying securities declining trading costs fund tax management index's performance and benchmark inde detailed investment description factor exposure investment minimums certain risks and market conditions with backtesting The robo advisor is connected to the InvestGlass portfolio management tool which enables efficient separately managed accounts management. The layout and background can be adapted based on the thematic investing you would offer. Digital onboarding InvestGlass What types of investors may be a fit for a direct indexing strategy and exchange-traded funds Individual investors will appreciate the direct indexing strategy because it allows them to avoid paying capital gains taxes on the ETFs themselves. This can be a more tax-efficient way to invest, as it allows investors to keep more of their profits. Additionally, direct indexing can provide investors with more personalization and control over their portfolios. Tax-sensitive investors, such as high-net-worth investors and pension plans, may also find direct indexing attractive. Direct indexing allows these investors to better manage their taxes by offsetting gains with losses. High-net-worth individuals can also benefit from the customization of portfolios that a direct indexing strategy provides. The same client type can be regarding transaction costs and after-tax returns. You shall then provide tax documents for each specific investment. Direct indexing is a more tax-efficient way to invest, as it allows investors to keep more of their profits. Additionally, direct indexing can provide investors with more personalization and control over their portfolios. Tax-sensitive investors, such as high-net-worth individuals and pension plans, may also find direct indexing attractive. Direct indexing allows these investors to better manage their taxes by offsetting gains with losses. High-net-worth individuals can also benefit from the customization of portfolios that a direct indexing strategy provides. Direct indexing coupled with InvestGlass Digital onboarding + Portfolio management is a fantastic way to respond to each investor's personal values, investment objectives, and hyper-individualized advisory services. direct indexing --- - Published: 2022-11-03 - Modified: 2025-03-18 - URL: https://www.investglass.com/flush-dns-what-it-is-how-to-do-it-why-you-should/ - Categories: Article - Tags: Flush DNS DNS - What It Is, How to Do It & Why You Should When you flush the DNS cache on your computer, it clears out the address book that your computer uses to translate website names (like "google. com") into numeric IP addresses (like "173. 194. 33. 105"). This is useful when you want to clear out any incorrect information that might be cached, or if you're troubleshooting a problem with your internet connection. In this article, we'll show you how to flush the DNS cache on Windows 10, 8 and 7. Flushing your DNS cache is a great way to resolve domain name issues and speed up your web browsing experience. In this article, we'll show you how to flush DNS on Windows, Mac OS X, and Linux. We'll also explain why flushing DNS can be a helpful troubleshooting step. Where is the windows search bar? When you make a change to your DNS settings, it can take up to 48 hours for those changes to propagate. This propagation time is the time it takes for DNS servers around the world to update their records and start using your new DNS settings. In most cases, propagation will happen much sooner than 48 hours. There are a few manners to flush DNS on different operating systems or "OS": Once the browser has that information the browser can store it in its local cache. Next time you will visit the website the local cash will be first presented to show this website quicker. Some IP addresses can also be corrupted which can result into showing to cached data first. The DNS cash can also impact users' ability to connect to the Internet. Therefore you can speed of the DNS delivery with some specific providers. Cloudflare is the default DNS provider for many websites and is also a popular choice for personal use. Cloudflare's DNS servers are some of the fastest in the world. In this post, we’ll cover everything you need to know, including: what flush DNS does why you would flush DNS how to flush DNS on Windows 10 on Windows 7 on Windows XP and Vista on Mac OS X on Chrome on Linux What does flush DNS do? Flushing DNS will clear all IP addresses and DNS records from your cash browser. This can help to resolve any type of security issues, Internet connectivity is among other issues. You have to make sure that the clash is actually clean before you process to other types of operation it's also important to understand the concept of TTL. TTL means time to live. The TTL specifies a period of time usually in seconds in which the DNS records will remain valid. Within the time period, any queries provided from this website or queries that you will push to your website will be going through this DNS server. Web pages can have different policies for this TTL this does not depend on most operating systems' configurations. 1. You want to prevent DNS spoofing. DNS spoofing is a type of attack where an attacker replaces your DNS server's IP address with their own. This allows them to redirect your traffic to a malicious website. Flushing your DNS cache will remove the spoofed DNS entries and allow you to access the internet normally. DNS spoofing can be used to steal your personal information, such as login credentials and credit card numbers. It can also be used to distribute malware. 2. You experience 404 errors. DNS information on your computer may not be generated right away partly if you move to a new domain name system. In that case, it is possible to 404 error or another outdated version of a site when you try to visit. Therefore you should clean your DNS cash at any time to repair at issue. 3. You’re having trouble accessing a website. If you have issues accessing a website you should first try also to clean your browser's temporary files. It may also be interesting to clean your cookies. In our InvestGlass team, we often use a browser we love called Brave. Brave Browser is well known for its privacy and security features. Of course, if you're using another browser and maybe just stacking information. m and save everything into cookies. 4. You want to keep your search behavior private. When you think of tracking user behavior on the internet, you probably think of cookies — but the DNS cache can reveal your search history as well. That’s because the DNS cache is designed to act like a virtual address book, storing the information of the websites you visit regularly. To keep this information away from data collectors or bad actors on the web, it’s a good idea to regularly flush your DNS cache. Now that we understand what flushing your DNS cache means and why you’d want to, let’s walk through how you can do it below. How to Flush DNS and which command should be command prompt should be performed? The process for flushing DNS varies depending on your computer’s operating system. You might not be able to proceed to this operation if you don't have admin password, or access to the command line, or command prompt application. So now he's looking to the flush DNS, and as well as other DNS records tricks. How to Flush DNS Microsoft Windows 10 This is the process for flushing your DNS cache on Windows 10. These steps should also work for Windows 8. 1 1.  Click the Start button. It’s the Windows logo in the bottom left corner. 2.  Select Command Prompt. 3.  To open the command prompt console, you could also simply press the Windows and R keys at the same time and enter cmd. This is a common terminal app. Some companies and particularly banks will restrict this access. 4.  You may see a popup asking if you want to allow Command Prompt to make changes to your computer. If you do, select Yes. 5.  If you are asked for an administrative login at this point, then you’ll need to contact your system administrator to proceed. 6.  In the command prompt window, type ipconfig /flushdns. 7.  Press enter. 8.  You should see a message confirming that the DNS Resolver Cache was successfully flushed. How to Flush DNS Microsoft Windows 7 The process for flushing your DNS cache on Microsoft Window 7 is nearly identical to that of later versions. 1.  Click the Start button. It’s the Windows logo in the bottom left corner. 2.  Click All Programs > Accessories. 3.  Find Command Prompt. Right-click it, and choose Run as administrator. 4.  You may see a popup asking if you want to allow Command Prompt to make changes to your computer. If you do, select Yes. 5.  If you are asked for an administrative login at this point, then you’ll need to contact your system administrator to proceed. 6.  In the command prompt window, type ipconfig /flushdns. 7.  Press Enter. 8.  You should see a message confirming that the DNS Resolver Cache was successfully flushed. How to DNS flush Microsoft Windows XP and Vista The process for flushing your DNS cache on Microsoft Windows XP and Vista is nearly identical to that of Windows 7. However, the message at the end varies and may require admin intervention. 1.  Click the Start button. It’s the Windows logo in the bottom left corner. 2.  Click All Programs > Accessories. 3.  Select Command Prompt. 4.  In the command prompt window, type ipconfig /flushdns. 5.  Press Enter. 6.  You should see a message confirming that the DNS Resolver Cache was successfully flushed. If you receive a message that says “Action Requires Elevation” instead, then you need to contact the admin of your computer to complete the steps above. How to Flush DNS Mac OS X The process for flushing your DNS cache on a Mac OS X computer is similar, no matter what software version it’s running. But you will need to know what version for step 6 since the command prompt varies. 1.  Open Finder. 2.  Click Applications. 3.  Scroll down to the Utilities folder and click it. 4.  Open Terminal. 5.  To open Terminal, you could also simply open Launchpad and type in “Terminal” in the search bar. 6.  In the Terminal window, type in the one of the following commands based on your software version: 10. 7-10. 9, 10. 11-10. 14 (Lion, Mountain Lion, Mavericks, El Capitan, Sierra, High Sierra, Mojave): sudo killall -HUP mDNSResponder 10. 10 (Yosemite): sudo discoveryutil mdnsflushcache. 10. 5-10. 6 (Leopard, Snow Leopard): sudo dscacheutil -flushcache 10. 4 (Tiger): lookupd -flushcache 7.  Enter your password and press Enter again. 8.  You should see a message confirming that the DNS cache has been reset. How to Flush DNS Google Chrome browser Google Chrome browser does keep a DNS cache of its own. If Chrome is set as your default web browser, then you’ll need to clear Chrome’s DNS cache as well as your operating system’s DNS cache. Here’s the process on Google Chrome. 1.  Type the following address into your browser’s address bar: chrome://net-internals/#dns 2.  Click the Clear host cache. How to Flush DNS Linux Operating System - Ubuntu or other Linux systems don’t have a DNS cache by default. However, each distribution might use a different DNSservice to store DNS records locally. Depending on the service, you can either clear the cache or restart the service. 1.  Press Ctrl+Alt+T on your keyboard to launch a terminal window. 2.  In the Terminal window, type in the one of the following commands based on the service your Linux system is running. NCSD: sudo /etc/init. d/nscd restart Dnsmasq: sudo /etc/init. d/dnsmasq restart BIND: You may have to try multiple commands: sudo /etc/init. d/named restart sudo rndc restart sudo rndc exec 3.  You may be asked to enter your password. 4.  The service might stop, then start again before sending a confirmation message that the cache was successfully reset. Flush DNS Cache and IP addresses There are a lot of reasons to regularly flush your DNS cache. Yes. there are a lot of reasons why you should clean your DNS cash. The more visited websites, the more data will be stored. It is important also to make sure that you do this for security and phishing schemes. This is not only for technical problems or system security permissions. The best part is how the process is done and for that, we are happy to add Investglass to help you if those comments are not appropriate comment. --- - Published: 2022-10-13 - Modified: 2024-11-20 - URL: https://www.investglass.com/what-does-saas-mean/ - Categories: Article - Tags: what Does SaaS Mean SaaS stands for software as a service. It is a model of software delivery where a provider makes applications available to customers over the internet. Customers can access and use the software, typically through a web browser, while the provider manages the infrastructure and security. The SaaS model is far away from the old application users and offers a scalable software licensing model. 1. What is SaaS providers meaning 2. How does SaaS model work with cloud computing and other models 3. How Does Multi-Tenant Architecture Benefit SaaS Users 4. How do you choose a SaaS provider 5. How InvestGlass customer relationship management tool is used 6. The future of SaaS business 1. What is SaaS providers meaning? Saas is a model of software delivery that allows users to access and use an application over the internet, usually through a web browser. The provider manages the infrastructure and security while the customer pays for use of the software. SaaS is popular in many industries because it offers a number of advantages over traditional on-premises software. The first Saas Vendors were Salesforce. com and Google Apps who offered alternatives to traditional on-premises software such as Microsoft Dynamics and Exchange Server. SaaS now includes a wide range of applications such as CRM, ERP, HRIS, Accounting, Project Management, and more. Software-as-a-Service is typically accessed through a web browser, with users logging into the system using a username and password. Instead of each user having to install the software on their computer, the user is able to access the program via the Internet. Advantages of SaaS include reduced IT costs, increased flexibility, and faster deployment. SaaS can be a great option for companies who want to improve their operations without making a large upfront investment in software. From SaaS, fintech companies created the term BaaS. BaaS stands for Banking as a Service. BaaS is a model where banks offer their services to other companies through APIs. This allows fintech companies to offer banking products and services without having to build their own infrastructure. Operating systems such as Windows and iOS are also delivered as a service. Microsoft Azure is an example of a platform that delivers both IaaS and PaaS. 2. How does SaaS model work with cloud computing The SaaS business model works with a pricing structure that allows users to access and use an application on a subscription basis. This means that instead of paying for the software outright, users pay a monthly or annual fee to use the software. The SaaS model is well-suited to cloud computing because it allows providers to offer their applications on a pay-as-you-go basis. Cloud computing is a model of computation where resources are provided as a service over the internet. Cloud computing allows organizations to access and use resources on demand, without having to make a large upfront investment. The SaaS business model is well-suited to cloud computing because it allows providers to offer their applications on a pay-as-you-go basis. The SaaS model is also attractive to users because it offers a number of advantages over traditional on-premises software, including reduced IT costs, increased flexibility, and faster deployment. Because the SaaS model works with cloud computing, it can be a great option for companies who want to improve their operations without making a large upfront investment in software. Understanding the Different Types of Cloud Computing Cloud computing is a transformative technology with various models to suit different needs. Let’s delve into the three main types: public, private, and hybrid. 1. Public CloudPublic cloud services are like shared spaces managed by third-party providers such as Amazon Web Services (AWS) or Microsoft Azure. These providers own the infrastructure, ensuring scalability and flexibility. The benefit? Businesses gain access to cutting-edge resources without the hassle of maintaining physical hardware. 2. Private CloudA private cloud offers an exclusive environment tailored to a single organization. This setup can be hosted either on-site or by a third-party provider. Ideal for businesses prioritizing control and privacy, it means dedicated resources on a private network, ensuring high security and compliance. 3. Hybrid CloudHybrid cloud solutions blend public and private clouds, enabling businesses to leverage the best of both worlds. This model allows seamless movement of data and applications, fostering adaptability. Organizations can maintain sensitive operations on a private cloud while utilizing the public cloud for less critical tasks. InvestGlass is very careful on these topics of sovereignty and residency. If you are too then InvestGlass is the perfect solution for your company. 3. How Does Multi-Tenant Architecture Benefit SaaS Users? Enhanced Cost EfficiencyMulti-tenant architecture enables SaaS providers to serve multiple clients using a single infrastructure and codebase. This shared setup significantly reduces operational costs, as expenses for server maintenance and software updates are distributed across all users. These savings are often passed down, offering SaaS users more affordable subscription fees compared to traditional software solutions. Faster Innovation and UpdatesWith a centralized platform, developers can focus more on innovation rather than on maintaining multiple versions of the software. This means new features, improvements, and security patches roll out quicker and more consistently. SaaS users thus benefit from accessing the latest technology without delay, keeping them at the forefront of industry advancements. Scalability and FlexibilityAs businesses grow or change, multi-tenant systems can easily scale to accommodate their needs. This flexibility allows users to adjust their service level or add new functionalities without the hassle of major infrastructure changes, ensuring seamless business continuity. Enhanced Performance and ReliabilityIn a multi-tenant environment, resources are optimized and balanced to ensure equitable performance for all users. Advanced load balancing and resource allocation features minimize downtime and enhance reliability, providing users with a stable and consistent experience. Improved Security and ComplianceSaaS providers often invest heavily in robust security measures and regulatory compliance across their entire infrastructure. This centralized approach enhances security for all tenants sharing the system, mitigating risks and ensuring consistent compliance with global standards. Multi-tenant architecture not only empowers SaaS providers to deliver superior service, but also equips users with powerful, secure, and cost-effective tools to drive business success. 4. How do you choose a SaaS provider? AWS, Google, and Alicloud are offering data center solutions. But is your data really safe in cloud solutions? The software vendor will always say Yes! "But". Saas Technology even if based on cloud services responds to local regulations. That is what everyone is telling you. Did you know about the Cloud Act ? The Cloud Act is a piece of legislation that was passed in the United States in 2018. The Cloud Act allows the US government to access data stored in cloud computing platforms regardless of where the data is located. This legislation was introduced in response to the growing popularity of cloud computing and the need for the US government to have access to data that is stored in foreign countries. This means that the US government could then collect data from Microsoft Office servers in Ireland... and anywhere else in the World! Now Salesforce and like will also tell you that you can encrypt your data. Cloud security is a key element but your are still running your Salesforce on the vendor's servers! All the data could be encrypted but your Saas Apps, cloud provider, and data security are in the same place. It's easy to shut down access if you don't comply with the Cloud Act. Back to 0. US Cloud Act is not protecting you! Choosing a SaaS provider can be a difficult task, but there are a few things you should keep in mind when making your decision. First, you need to make sure that the provider offers the features and functionality that you need. Most SaaS vendors offer Saas market gateway with pre-built connection to Saas Providers. A good platform as a service should be fully open and also ready for experiences on any web browser. Second, you need to consider the provider's reputation and customer satisfaction. A provider never works alone, you have to understand that this provider could become an infrastructure as a service. You have also to check the cloud provider's reputation. Third, you need to make sure that the provider can meet your company's specific needs and subscription fee model. Many businesses are tempted by free Saas approach. Free usually attracts small companies but don't get it wrong, once your data is in SaaS data vault... it will be difficult to get out to another software. When choosing a SaaS provider, it is important to do your research and carefully consider all of your options. There is no one-size-fits-all solution, so you need to make sure that you find a provider that is a good fit for your company. 5. How InvestGlass customer relationship management tool is used? The InvestGlass customer relationship management tool is used by many companies because it offers a number of features and benefits. Some of the features offered by InvestGlass include task management, contact management, and lead tracking. InvestGlass is a Swiss company providing software solutions to the financial industry since 2014. The company's flagship product is its customer relationship management tool, which is used by many companies in the financial industry. The product is built around 5 pillars : Digital onboarding to turn your paper into digital Customer relationship management (CRM) and enterprise resource planning (ERP) Portfolio management tool (PMS) for financial management Market automation, ChatGPT on-premise and automation tool to accelerate human resource management and compliance Employee and client portal 6. The Future Outlook for SaaS in Cloud Computing The future of Software as a Service (SaaS) within the landscape of cloud computing is brimming with potential and innovation. As more businesses recognize its efficiencies, the evolution of SaaS is set to transform how enterprises approach software solutions. Integration and Innovation As companies seek more comprehensive solutions, the development of SaaS Integration Platforms (SIPs) is on the rise. These platforms allow businesses to create new SaaS applications seamlessly, fostering a flexible and interconnected environment. This trend signifies a shift towards a holistic approach, where diverse SaaS applications work together to meet unique business needs. Expanding 'As-a-Service' Ecosystem SaaS is just one of many elements in the broader 'As-a-Service' ecosystem. This includes: Infrastructure as a Service (IaaS): Offering hosted infrastructure components like hardware and storage. Platform as a Service (PaaS): Providing a platform allowing customers to develop, run, and manage applications. Everything as a Service (XaaS): A comprehensive bundle of all 'aaS' tools, providing flexibility and scalability. These varied options allow businesses to tailor their IT strategies, paying only for what they require through a usage-based model. This not only reduces initial investments but also supports ongoing adaptability. Building Long-Term Relationships The adoption of multiple 'aaS' services is poised to deepen relationships between companies and their service providers. This relationship fosters continuous innovation as providers strive to meet the evolving demands of their customers. By understanding their clients' needs, providers can help address significant business challenges like customer retention and effective marketing strategies. Addressing Business Challenges SaaS is set to play a crucial role in tackling critical business issues. With sophisticated data analytics and performance metrics, SaaS solutions can predict customer behavior, optimize sales tactics, and enhance overall efficiency. As businesses harness these capabilities, SaaS will become invaluable in strategic decision-making processes. Rising Demand for Cloud Solutions The demand for cloud-based solutions continues to soar as businesses require robust data handling, performance optimization, and reliable backups. Outsourcing these needs to SaaS providers offers a practical solution, allowing companies to focus on core activities while leveraging state-of-the-art technology. In conclusion, the future of SaaS in cloud computing is not only promising but essential for businesses aiming to innovate and remain competitive. As these services evolve, they will undoubtedly shape the future business landscape, offering endless possibilities for growth and transformation. The InvestGlass customer relationship management tool is a great option for companies that want to improve their operations and increase their sales. If you are looking for a CRM tool, InvestGlass is a great option to consider. InvestGlass is used to be connected to traditional software such as Temenos, Avaloq, G2, Sopra Banking, Advent, NewAccess, and other account software tools. The solution incorporated in Switzerland can run on the public cloud, private cloud, or alternative cloud environment. This means that we can adapt the service level agreement (SLA) based on local business applications and regulatory frameworks. Our subscription fee grants access to product documentation, video, and ongoing support governed by an SLA suitable for financial industries. We will always suggest our clients with data security concerns host InvestGlass on private data centers and not AWS, Google, or Alicloud. This strategy is not a hurdle to offering connection to other Saas products. Saas products can connect their API and encrypt the communication to InvestGlass when InvestGlass is used a central provider of connectivity. The InvestGlass customer relationship management tool is a great option for companies that want to improve their operations and increase their sales. If you are looking for a CRM software provider, InvestGlass is a great option to consider. We are the only all-in-one Swiss cloud provider. The solution incorporated in Switzerland can run on the public cloud, private cloud, or alternative cloud environment. This means that we can adapt the service level agreement based on local business applications and regulatory frameworks. --- - Published: 2022-10-12 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-is-fund-administration/ - Categories: Article - Tags: What is Fund Administration The global fund administration market is projected to reach $19. 4 billion by 2027, driven by increasing regulatory requirements and demand for automation (Bloomberg). Automating fund administration reduces errors and improves compliance, with firms using automation reporting 30% faster processing times (Reuters). As financial institutions adopt digital solutions, automation is becoming essential for efficiency and growth in fund management. InvestGlass automates fund administration, a process that was once done manually. Fund administration includes tasks such as preparing and submitting financial statements, calculating and paying taxes and ensuring compliance with regulations. Strong of years of software improvements and feedback from fund administrators, back office teams, compliance teams, and fund administrator, we built a killer app! InvestGlass' software makes this process easier and faster, allowing you to focus on what's important - growing your business! 1. What is fund administration and what InvestGlass automates2. How InvestGlass makes the process easier and faster for fund managers3. The benefits of using InvestGlass for fund administration4. Future trends of digitalization and fund administration 1. What is fund administration and what InvestGlass automates Investment firms use fund administration to outsource the financial and administrative tasks related to their venture capital funds. InvestGlass automates the process, making it easier and faster for firms to manage their funds. The migration process into InvestGlass starts with 5 steps to carefully follow. These steps are meant to optimize the fund administration process. Our team has been working with the fund industry for the past eight years. This experience helps us to automate fund administration activities to their best. Of course, the fence structures are different from one company to another. This is why it's important to onboard your in-house team as soon as possible and understand potential investors' needs as soon as possible too. Migration with InvestGlass Investment managers should contact the Investglass team as soon as possible. We would say just after the bank account opening. For administration professionals and possibly hedge funds will appreciate the way we are automatizing investments for processes. Hedge funds usually run with small teams. And they will appreciate that we have them for prospect onboarding, nerve calculation, and operational efficiency. 2. How InvestGlass makes the process easier and faster for fund managers InvestGlass' software automates many of the processes that are traditionally done manually in fund administration. This speeds up the process and reduces the chance of errors. InvestGlass' software is also user-friendly, making it easy for investment firms to learn and use. The benefits of using InvestGlass for fund administration include: - Reduced time and manpower needed to complete administrative tasks - Automated processes reduce the chance of human error - User-friendly interface makes it easy for investment firms to learn and use With InvestGlass forms, you can easily collect information from your customer. Then you can build digital forms for any type of prospect: hedge fund managers private equity funds of fund pension funds a global network of high-net-worth individuals family offices The form system can be enhanced with an SMS signature hosted directly into InvestGlass. This means that the customer's identifiable information remains in the same tenant! We truly believe that administration services can be automated and this will have a positive impact on the fund's income. Luxembourg, capital of fund administration in Europe 3. The benefits of using InvestGlass for fund administration for fund administrators Using InvestGlass for fund administration provides a number of benefits for investment firms: Reduced time and manpower needed to complete administrative tasks Automated processes reduce the chance of human error User-friendly interface makes it easy for investment firms to learn and use The solution has been developed for fund administration firms. The main idea is to collect all the fund services under the same technology these departments are working together: middle office (IBOR), fund accounting (ABOR), and transfer agency/investor servicing. InvestGlass can be used for multiple asset classes and usages : real estate funds with geographical representation on a map interests calculations reporting requirements checklist records payment expenses accruals record payments statutory reporting intelligent reporting broad asset coverage multi-jurisdictional support NAV calculations performance measures regulatory compliance interests calculation expense accruals anti-money laundering automation ensuring collection via the campaign tool track daily purchases and send automated alerts The solution is cloud-native and cloud-agnostic which means that you can run InvestGlass on a Swiss server or on your own premise. This technological infrastructure is used by banks and the fund industry for the past 8 years. This also means that with InvestGlass API you can connect multiple frameworks. An API is also available for your mobile application. InvestGlass is a tool created by and for fund administrators. It automates many processes that are traditionally done manually, reducing the time and manpower needed to complete tasks such as preparing and submitting financial statements, calculating and paying taxes, and ensuring compliance with regulations. Fund administration made simple 4. What is fund accounting and the future trends of digitalisation As technology advances, so does digitalization. This is having a significant impact on the world of finance, including in the area of fund administration. It is predicted that in the future, more processes will be automated, resulting in even further efficiency gains. This will allow investment firms to focus even more on growing their business while leaving the tedious administrative tasks to InvestGlass. The InvestGlass Workflow and Exception Manager is what sets InvestGlass Multifonds apart from other fund administration solutions This module helps investment firms to manage their funds more effectively and efficiently The InvestGlass Workflow and Exception Manager allows firms to: - Automate workflows and processes, reducing the time and manpower needed to complete tasks such as preparing and submitting financial statements, calculating and paying taxes, and ensuring compliance with regulations - Set up custom workflows to suit their specific needs - View and track the progress of all workflows in real-time - Receive alerts when workflows are completed or when there are any exceptions. Digitalization is having a significant impact on the world of finance, including in the area of fund administration. It is predicted that in the future, more processes will be automated, resulting in even further efficiency gains. This will allow investment firms to focus even more on growing their business while leaving the tedious administrative tasks to InvestGlass. InvestGlass provides a number of benefits for investment firms, such as reducing time and manpower needed to complete administrative tasks, automated processes that reduce the chance for human error, and a user-friendly interface that makes it easy for investment firms to learn and use. The solution has been developed specifically for fund administrators and can automate many processes that are traditionally done manually. --- - Published: 2022-10-11 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-implement-mifid-for-advisory/ - Categories: Article - Tags: Implement MiFID Boost Productivity with InvestGlass CRM and AI Solutions As financial institutions and advisors face increasing regulatory pressure, implementing the Markets in Financial Instruments Directive (MiFID) for advisory services becomes more essential than ever. This blog post explores how InvestGlass CRM and artificial intelligence (AI) can boost productivity and streamline compliance with MiFID requirements. Understanding MiFID and its Implications for Advisory MiFID is a regulatory framework designed to improve the transparency and efficiency of European financial markets. For advisory services, key MiFID requirements include: Ensuring suitable investment advice and products for clients Providing clear, concise, and accurate information Proper record-keeping and reporting To stay compliant with MiFID, advisors must leverage innovative technology solutions, such as InvestGlass CRM, that streamline processes and improve productivity. InvestGlass CRM: Streamlining MiFID Compliance InvestGlass CRM offers a suite of sales tools designed to streamline advisory services and ensure compliance with MiFID requirements. Key features include: Client Segmentation: Classify clients based on their risk profile, investment objectives, and financial situation to provide tailored advice and products. Client Management: Easily track client interactions, KYC (Know Your Customer) data, and portfolio performance. Regulatory Reporting: Generate pre-defined and customizable reports for compliance and regulatory purposes. Leveraging AI to Boost Productivity and Compliance InvestGlass offers a range of AI-driven tools that enhance productivity while ensuring MiFID compliance, including: Automation Tools: Automate routine tasks, such as data entry and report generation, to save time and reduce errors. Marketing Tools: Use AI-powered marketing tools to develop targeted campaigns, track results, and analyze client data. Collaborative Portal: Share information, documents, and best practices with team members through a secure, centralized platform. Digital Onboarding: Streamline the onboarding process with automated data collection, KYC verification, and risk profiling. The Bottom Line InvestGlass CRM and AI-driven solutions are invaluable tools for financial advisors looking to stay compliant with MiFID and boost productivity. By leveraging these advanced technologies, advisory firms can optimize their processes, ensure regulatory compliance, and focus on delivering exceptional client experiences. Start streamlining your advisory services and ensuring MiFID compliance with InvestGlass today! --- - Published: 2022-10-09 - Modified: 2025-03-24 - URL: https://www.investglass.com/export-selected-columns-into-csv-file-in-excel/ - Categories: Article - Tags: Export selected columns into CSV file in Excel In this video, you'll discover how to simply export your contacts from Investglass CRM. No problem and skills are needed to do that just follow the video step-by-step. https://youtu. be/NKQS2S-DMxk There are a few reasons why exporting data from CRM is important. First, it allows businesses to keep track of their sales and marketing efforts. Additionally, it can help identify opportunities for improvement. Finally, exporting data can also help measure the success of marketing campaigns. You can use CRM export to work with your team to keep track of your sales and marketing progress. Additionally, you can use it to identify areas where you need to make changes. Finally, you can use CRM exporting data to measure the success of your marketing campaigns. Doing so will help you improve your future marketing efforts. When exporting data from a Customer Relationship Management (CRM) system, you have several options to tailor the export to your needs. You can choose to export all data, providing a comprehensive overview of your entire sales process. Alternatively, you can opt to export specific data types to focus on particular areas for improvement. This flexibility is crucial, as studies show that 91% of CRM data is incomplete, underscoring the importance of precise data management (Startups. co. uk). Additionally, 70% of organizations cite data quality as their biggest challenge with CRM systems (Weshare). Therefore, focusing on specific data exports can enhance data accuracy and overall CRM effectiveness. Once you have decided which data to export, you need to select the format in which you want to export it. The most common formats are . csv and . xls. You can also choose to export the data in a . txt file. After you have chosen the format, you need to select the fields that you want to export. This will include the standard fields, as well as any custom fields that you have created. Once you have selected the fields, you need to select the data that you want to export. This can be done by choosing the specific records that you want to export. Alternatively, you can choose to export all records. --- - Published: 2022-10-07 - Modified: 2025-10-28 - URL: https://www.investglass.com/can-you-start-a-private-equity-company/ - Categories: Article - Tags: start a private equity company Starting a private equity firm requires meticulous planning, strategic focus, and considerable expertise. In 2024, private equity activity soared, with 18 megadeals valued at over $5 billion each, reflecting significant investor confidence and market growth (CBH). Key steps include defining a clear investment strategy, assembling an experienced team, securing robust capital commitments, and ensuring thorough due diligence to maximize success and minimize risk (Carta). What is a private equity and what are its key components to raise money Private equity is a type of investment that is typically used to finance the expansion or acquisition of businesses. In most cases, private equity funds are managed by specialized firms that raise capital from a variety of investors, including pension funds, insurance companies, and high-net-worth individuals. The Fund managers then use this capital to invest in businesses that they believe have the potential for significant growth. There are four key components to private equity: first, the initial investment; second, the holding period; third, the exit strategy; and fourth, the return on investment. The initial investment is typically made through the purchase of shares or other securities in a company. The holding period refers to the length of time that the investor intends to hold onto these securities. The exit strategy is the method by which the investor plans to sell their stake in the company, typically through an initial public offering (IPO) or a sale to another company. Finally, the return on investment (ROI) is the measure of how much profit the investor expects to make on their investment. Private equity funds typically aim for an ROI of 20-30%. As you can see, private equity is a complex but potentially lucrative way to invest in businesses. When done correctly, it can provide investors with significant returns while also supporting the growth of dynamic businesses. Start a private equity company can be super lucrative There are many reasons why starting a private equity company can be incredibly beneficial. For one, as the owner of a private equity firm, you'll have a lot of control over how your business is run. You'll be able to make decisions about which companies to invest in and how to structure deals, without having to answer to outside investors. Additionally, private equity firms tend to be much more nimble than larger public companies, which means you'll be able to act quickly on opportunities that arise. And finally, private equity firms often enjoy much higher rates of return than other types of businesses, making it a very lucrative endeavour. If you're looking for a great way to earn a significant return on your investment, starting a private equity company is definitely worth considering. What is the difference between private equity and venture capitalism? Private equity and venture capitalism are both forms of investment. Private equity is typically invested in established companies that are looking to expand or restructure. Venture capitalism is generally invested in start-up companies with high growth potential. One key difference between private equity and venture capitalism is the stage of development of the companies they invest in. Private equity firms tend to invest in more established companies, while venture capitalists usually invest in early-stage companies. Another difference is the level of control that investors have. In private equity, investors often have a great deal of control over the company they have invested in. They may have a seat on the board or be involved in major decisions. Venture capitalists, on the other hand, typically have less control over the companies they invest in. While they may provide advice and guidance, they generally leave day-to-day operations to management. Private equity and venture capitalism are both important sources of funding for businesses. Each has its own advantages and disadvantages, and each is suitable for different types of companies. How do private equity firms make money? Private equity firms make money by buying and selling companies. They do this by first purchasing a controlling interest in a company,and then providing it with the capital it needs to grow. The firm then sells the company for a profit, either to another private equity firm or to the public through an initial public offering (IPO). In order to make a profit, private equity firms need to carefully choose the companies they invest in and provide them with the right amount of capital. They also need to have a good exit strategy, so they can sell the company at a higher price than they paid for it. By carefully selecting their investments and exits, private equity firms can generate significant profits for theirinvestors capitall gains are allocated between the participants in an investment.   Typically, private equity managers receive an annual management fee of 2% of committed capital from investors. So, for every USD10 million the fundraises from investors, the manager will collect USD200,000 in management fees annually. However, fund managers with less experience may receive a smaller management fee to attract new capital. Carried interest is commonly set at 20% above an expected return level. Should the hurdle rate be 4-8% for the fund, you and your investors would split returns at a rate of 20 to 80.   Who regulates private equity funds? In the United States, there are two main types of private equity funds: registered investment companies (RICs) and business development companies (BDCs). RICs are regulated by the Securities and Exchange Commission (SEC), while BDCs are regulated by the Financial Industry Regulatory Authority (FINRA). Both types of funds are required to disclose certain information to investors, including the use of leverage and the compensation of fund managers. In addition, both types of funds are subject to periodic audits by independent auditors. However, there are some important differences between RICs and BDCs. For instance, RICs are not allowed to make certain types of investments, such as real estate or venture capital, while BDCs are allowed to invest in a wider range of assets. As a result, each type of fund is suitable for different types of investors. Swiss law does not provide for a specific private equity legal framework but addresses a variety of structural frameworks in a number of different laws. The Federal Act on Collective Investment Schemes and accompanying ordinances, among which the most important is the Ordinance on Collective Investment Schemes (CISO), including rules applicable to closed-end fund structures and in general offer key provisions for the set-up sought after by private equity players. Why you need a CRM to manage your deals and your prospects? A CRM is a powerful tool for managing your deals and keeping track of your prospects. By keeping all of your customer information in one place, you can easily see who your best customers are and what deals are the most promising. Additionally, a CRM can help you to automate your sales process, making it more efficient and freeing up your time to focus on other tasks. While there is no replacement for personal relationships with your customers, a CRM can be a valuable addition to your business, helping you to close more deals and grow your business. What InvestGlass built to support private equity firm automation? No need to attend Harvard Business school. Investglass is a Swiss-based serum that is made to collect your prospects, general partner of interest, portfolio management, family office details, and limited partners' details, in secured Swiss CRM. The tool has been built for the private equity space as well as hedge funds, and venture capital firms. So if you are changing your offer Investglass will adapt. If you raise the money you will use the InvestGlass Campaign tool to track institutional investors' interests. Managing investments can be performed via the investor portal. In the investor portal you can share all information related to your deals : company outright cash flow valuation guidelines business plan accredited investors' documents already committed capital management team team fund structure track record highlight management fees portfolio managers' monthly newsletter business strategy The platform is fully customized for different segments of investors : investment bankers institutional investors general partners retail investors - with specific habilitations fund managers fund investors InvestGlass CRM and investors portal is key to your automation. Automation is used for : -Eliminating tedious and time-consuming tasks -Reducing the risk of human error -Improving accuracy and consistency -Speeding up processes -Raising money faster -Freeing up your time to focus on other tasks. Private equity companies are becoming more and more popular as people realize the benefits of owning one. If you’re thinking of starting your own private equity company, there are a few things you need to know before getting started. InvestGlass CRM and client portal can help power your private equity firm and make it run smoothly. With our help, you can overcome the challenges of starting a private equity company and thrive in this competitive industry. Contact us today to learn more about how we can help your business grow! --- - Published: 2022-10-04 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-create-a-neobank-from-scratch-in-2023/ - Categories: Article - Tags: create a neobank from scratch Starting a bank from scratch requires significant capital, regulatory approvals, and a strong business strategy. In the U. S. , the minimum capital requirement is typically $20-30 million, while in the UK, it's at least €5 million (Bank of England). Securing a banking license involves strict compliance checks and risk assessments. Additionally, investing in robust technology and cybersecurity is crucial for ensuring operational efficiency and regulatory adherence (Deloitte). In this article, we will share with you some key ideas to start your neobank services from scratch. What is a neobank and why are they becoming so popular? A neobank is a digital-only bank that offers enhanced customer experiences and increased security through the use of cutting-edge technology. Neobanks are becoming increasingly popular as more consumers move away from traditional banking institutions and towards digital-first platforms. The development of neobank apps has made it easier than ever for consumers to access their accounts and conduct financial transactions on the go. In addition, neo banks often offer a wider range of services than traditional banks, including foreign exchange, investments, and even insurance products. For many consumers, the convenience and flexibility of neobanks make them a more attractive option than traditional banks. How do you create a neobank from scratch in 2022, and what challenges will you face along the way? Today, there are a number of banking services available online. However, with the advent of neobanks, there is an opportunity to provide a more comprehensive suite of digital banking services. In order to create a neobank from scratch in 2022, it will be necessary to obtain a banking license and partner with various service providers. Obtaining a banking license can be a challenge in itself, as it requires meeting certain regulatory requirements. However, once obtained, it will allow the neobank to offer a full range of banking services. In terms of partnering with service providers, it is important to choose partners that are reliable and offer a good range of services. Furthermore, it is also important to consider the fees that service providers charge in order to ensure that the neobank is able to offer competitive prices. Ultimately, by taking these factors into consideration, it should be possible to create a successful neobank platform from scratch in 2022. What features will your neobank have to differentiate it from the other banking services, and how will you make money off of it? In order to differentiate our neobank from the competition, we will focus on providing customer-centric solutions that enhance the customer experience. We will also protect customer data and promote customer-centric solutions. Our enhanced customer experience neobanks will attract customers and customer acquisition will be a key driver of our growth. We believe that by providing a superior customer experience, we will be able to differentiate our neobank from the competition and drive significant growth. To become a neobank platform you don't be a fintech company. Financial solutions exist already, payment gateway are connected to software solutions with API. The service provider should receive a details RFP before you start. An RFP is a formal invitation to request suppliers to submit a proposal for a specific product or service. The RFP outlines the requirements that the product or service must meet and provides instructions on how to submit a proposal. RFIs are used when an organization wants to gather information about a potential supplier, such as their experience, capabilities, and pricing. RFIs are typically used early in the vendor selection process, before a decision is made about whether to issue an RFP. Remember to ask them how they manage customer data and what they have ready for mobile phones. We call this a SDK a software development kit that has the ability to scale. Most have ready-made SDK for digital banks. conventional banks and traditional bank services. RFQs are used when an organization wants to request quotes from potential suppliers for a specific product or service. RFQs are usually issued after an RFI has been issued and the organization has narrowed down the list of potential fintech companies. You should differentiate the must-have features from the nice to-have. You should ask them also for future app development. Once you have selected a service provider, it is important to consider the fees that they charge. Many service providers charge a monthly fee, so it is important to consider whether this is something that your neobank can afford and get your online banking up and running fast! How will you market your neobank to consumers and attract new customers? In order to market my neobank to consumers and attract new customers, from traditional banks, I will need to obtain a license and offer traditional banking services. However, I will also need to differentiate my neobank from traditional banks by offering digital banking services that are not available at traditional banks. I will also need to provide an enhanced customer experience that is not available at traditional banks. In order to attract new customers, I will need to offer a neobank app that is superior to the traditional banking app offered by traditional banks. What kind of financial transactions you will offer based on the banking license you are receiving? The type of license you receive will determine the banking services you are able to offer. For example, a retail banking license will allow you to offer services such as current accounts, credit cards, and mortgages. In contrast, a wholesale banking license will allow you to offer services such as foreign exchange, investments, and loans. It is important to choose the right banking license in order to ensure that your neobank can offer a comprehensive suite of services. Creating a neobank from scratch can be a daunting task. However, by starting small and focusing on the essentials, it is possible to create a successful neobank. An MVP (minimum viable product) is the best way to start, as it allows you to test your idea and get feedback from customers. The MVP should include the most essential features of your neo bank and should be easy to use. By focusing on the essentials, you can ensure that your neo bank is successful and meets the needs of your customers. If you targeting a fast adoption you might be looking to have a mobile apps only approach. We build apps on FLUTTER. Flutter is a language that can run on both IOS and Android devices. This would save you time and money as you will not have to create two separate apps for each platform. The development team can easily play with existing templates. Challenger bank can add modules like mortgage, savings accounts, robo advisors, crypto services and offer different modules based when it's needed. The user interface is important as it needs to be easy to use and sleek. The average user might not be used to using a mobile app for their banking needs and you will need to make sure that your target market can easily understand and use your app. Flutter is a perfect language that we connect to the InvestGlass core system. This prevents a FOMO (Fear Of Missing Out) because we can build new financial services in weeks instead of months. The back office tools are provided by InvestGlass and you decide the front end. What are the risks involved in starting a neobank, and how can you mitigate them? ' There are a number of risks associated with starting a neobank, but these can be mitigated with careful planning and risk management. One of the biggest risks is money laundering, as neo banks are often used to facilitate money laundering activities. To mitigate this risk, neo banks should have robust anti-money laundering compliance programs in place. Another risk is offboarding, which occurs when clients close their accounts or stop using the neobank's services. This can be mitigated by offering attractive rates and terms to encourage customers to stay with the neobank. Finally, reputation risk is a major concern for neo banks, as a single scandal could damage the bank's reputation irreparably. To mitigate this risk, neobanks should focus on building a strong brand and developing positive relationships with their customers. The development process should be carefully offered to clients - remember you don't remove kids' gifts. We will see in the coming month many companies that might not have a sufficient financial surface to cope with market turmoils. This will result in increased pressure on the banking sector to provide more credit facilities and products that can help companies weather the storm. This is where neobanks can play a role, by providing financing products that are not available at traditional banks. What are the potential benefits of launching a neobank in 2022, and how can you ensure that your business is successful long-term versus traditional banks? Launching a neobank in 2022 comes with a number of potential benefits. First and foremost, neobanks have the opportunity to tap into the growing trend of digital banking. More and more consumers are gravitating towards online and mobile banking solutions, and neobanks are well positioned to take advantage of this trend. In addition, neobanks can also benefit from the increased interest in sustainable finance. As consumers become more aware of the environmental impact of their financial decisions, they will be looking for banks that offer sustainable solutions. Neobanks that can provide these sorts of solutions will be well-positioned to attract and retain customers long-term. Finally, neobanks can also benefit from the current low interest rate environment. With traditional banks struggling to offer competitive rates, neobanks have an opportunity to attract customers by offering better rates on deposits and loans. However, it is important to note that launching a successful neobank requires more than just taking advantage of current trends. To ensure long-term success, neobanks need to focus on building a strong foundation that includes investing in the latest technology, attracting top talent, and establishing trusted relationships with regulators and partners. InvestGlass is the perfect solution for your business needs as it offers you the ability to monitor your portfolios in real time, get actionable insights about your investments via notifications, and much more! With InvestGlass, you can rest assured that your business will be well-positioned for success in the years to come. It's all about simple automation, and sustainable growth - try InvestGlass way Many traditional banks, and physical branches are still reluctant to use automation. InvestGlass offers an automation suite that will help you to take advantage of the opportunities that digitalization provides. With InvestGlass, you can monitor your portfolios in real-time, get actionable insights about your investments via notifications, and much more! The automation tool aims also to better serve niches and hyper-target audiences. For instance, if you are a Sustainable bank, the automation will help to monitor and give advice on the client’s investment. If the client is veery active in his/her social media, the automation can help to send frequent updates about the market conditions or new products that might be of interest. InvestGlass is a cutting-edge investment management platform that offers a wide range of features and benefits to help businesses succeed in the financial markets. With InvestGlass, you can monitor your portfolios in real time, get actionable insights about your investments via notifications, and much more! In addition, InvestGlass offers a suite of automations tools that will help you take advantage of the opportunities that digitalization provides. With InvestGlass, you can rest assured that your business will be well-positioned for success in the years to come. Neobanks are becoming increasingly popular due to their innovative features and customer-centric approach. If you're thinking of starting a neobank in 2022, it's important to plan ahead and anticipate the challenges that you will face along the way. By building a strong team of experts and focusing on customer satisfaction, you can set your neobank up for success. --- - Published: 2022-09-25 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-do-transactions-get-validated-in-blockchain/ - Categories: Article - Tags: Validating Data Integrity with Blockchain When you make a purchase using blockchain technology, how does the transaction get validated? This can be a confusing process for those who are new to blockchain, so we're going to break it down for you. In this blog post, we will explain how transactions are validated in blockchain and what that means for users. We'll also discuss the role of Ethereum in blockchain validation and why it is so important. So, if you're curious about blockchain validation, keep reading! The validation of the information is carried out through a mechanism called consensus. This mechanism defines whether a record or information can be registered in a block. A blockchain network can "agree" on a transaction in many ways, dependingon the scope of the application process that is happening20, then only the most used "consensus" will be developed, however, in the cited references additional relevant information will be made available regarding the technical aspects in validating the data. 1. Test Work (PoW) It is one of the most popular consensuses, and especially used in crypto asset. The nodes show their effort (proof-of-work) competing to solve a complicated cryptographic problem that requires many calculations and, therefore, a lot of computing energy. 2. Proof of participation (PoS) The participation test is an alternative to the PoW for public Blockchain. In this case, the nodes validate the new blocks of the chain in a kind of lottery, where the tickets would be the token of turn. This type of mechanism is very agile but can have a disadvantage, for exemple, in those who have more crypto actives, more crypto actives win. 3 Proof of delegated participation (DPoS) It is a version of PoS in which the owners of the crypto active choose witnesses (hence its delegated name), allowing a large decentralization that can potentially benefit small owners, but can facilitate possible anticompetitive practices that would promote cartelization, which would go against free and healthy competition. 4. Proof of Leased Share (LPoS) Waves designed this refined protocol to solve centralization problems and vulnerabilities to certain attacks. Small owners "rent" or group their tokens to have more options to generate a new block and earn the reward. 5. Elapsed Time Test (PoET) This algorithm, developed by Hyperledger Sawtooth, is suitable for public or private networks; it defines random waiting times to generate new blocks per stochastically chosen nodes. It is very impartial, but it depends on the processing level that the network nodes have. 6. Practical Byzantine Fault Tolerance (PBFT) Its name refers to the story of the Byzantine generals. In this case, the generals know and trust each other, simply to produce concepts they generate votes in several rounds. This mode is Ideal for permitted systems (among others used by Hyperledger Fabric, and NEO). The attached figure presents the flow of the consensus process. There are many other distributed algorithms, which can be found in thefollowing attached link:https://www. verypossible. com/insights/pros-and-cons-of-differentBlockchain-consensus-protocols Source Ministry of Digital Transformation Columbia Blockchain validation is an important process that helps ensure the security and accuracy of transactions. In blockchain, this validation is done through a system called Ethereum. Ethereum is a decentralized platform that runs smart contracts: applications that run exactly as programmed without any possibility of fraud or third party interference. Thanks to Ethereum, blockchain validation is reliable and secure, making it the perfect choice for online transactions. If you're interested in learning more about blockchain validation, be sure to check out our other blog posts on the topic! --- - Published: 2022-09-24 - Modified: 2025-03-24 - URL: https://www.investglass.com/how-neobanks-can-increase-their-profitability/ - Categories: Article - Tags: boost profitability for neobanks If you're looking to increase your profits, Neonanks has the products you need. Here are five of our most popular items that can help you achieve success. This is based on our current customers' experience with the InvestGlass cloud solution. We work closely with our clients to improve bank profitability and financial performance in a world where interest rate risk is a perilous danger In today's competitive financial landscape, achieving profitability remains a significant challenge for neobanks. Despite generating over $40 billion in global revenue in 2023, approximately 80% of neobanks are still unprofitable, primarily due to high customer acquisition costs. This underscores the importance of strategic product offerings and efficient operations to enhance financial performance. . 1. Buy now pay later Buy now pay later (BNPL) is a type of financing that allows consumers to purchase items now and pay for them over time. It's a form of credit, and it often comes with interest rates and fees. BNPL can be used for a variety of things, such as clothing, furniture and appliances. Apple has started to offer a Buy now pay later service in order to increase profitability. This will allow customers to purchase items with no money down and then pay for them over time. This new solution is a major threat for fintech players that bet big time on this product. Buy now pay later... 2. Digital, hybrid investment automating financial institutions offer Neobanks should be able to offer a range of digital and hybrid solutions such as robo-advisory. Robo advisory service is an automated financial planning service that provides recommendations for investments, saving, and spending. It's often used by people who want to invest but don't have the time or knowledge to do it themselves. InvestGlass offers a no-code robo adivsory for builder. No code is needed and you can connect this tool to your investment portfolio and start managing discretionary portfolio mandate. 3. Cryptocurrencies to compete with the traditional financial services sector Neobanks should give access to cryptocurrencies including wallets. A cryptocurrency wallet is a digital wallet where you can store your cryptocurrencies. Cryptocurrencies are digital or virtual tokens that use cryptography to secure their transactions and control the creation of new units. 4. Digital mortgage to boost profitability for neobanks Neobank must offer real estate financing solutions such as digital mortgages. A digital mortgage is an online platform that allows you to apply for a mortgage and track the progress of your application online. This type of mortgage is becoming increasingly popular as more people are comfortable doing their banking and financial transactions online. Digital mortgages can be tricky are interest rates are moving. In the low-interest rate environment, the situation was quite tense, now that interest rates are increasing the market is now more attractive for neobank looking to manage first-time mortgages and rollover. Most banks have the capacity to do fixed-rate loans and they just haven't run the numbers. A neobank should be careful of credit risk if we are entering into a great recession. Net interest income came under further pressure as margins continued to decline. With DSP2 PSD2 and other open banking it's now easier to analyse company balance sheets and external factors to reduce risk even in a non-economic growth era. Digital onboarding InvestGlass 5. Artificial intelligence built with pre-built banking industry compliance rules Artificial intelligence AI is a must-have for neobanks to know their customers better, detect financial crimes and also improve customer service. AI is a broad term that covers a range of technologies, including machine learning, natural language processing and computer vision. The AI helps to manage risk appropriately. You should be careful not to be to opened in the "Get out There" phase otherwise you will have to offboard cusotmers in the "get rich" phase... Artificial intelligence is also used for financial advisory, this is usually the most profitable part of banking but without AI it is impossible to offer this type of service. Risk management is not something neobank can afford. Your artificial intelligence can replace several relationship managers' tasks thanks to automation and efficient partnership with fintech solution providers covering sub-asset class : mortgaged-back securities, real estate, private equity, and structured products. Artificial intelligence can also be used for managed portfolios or DPM. InvestGlass PMS is connected to the banking system to receive daily positions and transactions. The machine will automatically rebalance the portfolio, and suggest changes to investors or to relationship managers when you are offering hybrid banking. Banking profitability is made possible when all those repetitive tasks are automated. Get out there, get reach, get rich As with several neo banks it is important to deliver the right features are the right time. We are helping your teams to make sure that the minimum viable product will be delivered in due time. InvestGlass team orchestrates fintech parties to improve operational efficiency. As the world moves towards a more digital era, it's important for neobanks to offer a range of digital solutions in order to stay competitive. This includes services such as buy now pay later, robo-advisory and access to cryptocurrencies. They should also offer digital mortgages as this type of mortgage is becoming increasingly popular. However, it's important to note that interest rates are moving so borrowers need to be careful when taking out a digital mortgage. All this is possible with InvestGlass Cloud. InvestGlass is a cloud-based artificial intelligence software company that offers a range of services such as robo-advisory, buy now pay later, and access to cryptocurrencies trading. They also offer digital mortgages, which is becoming increasingly popular. InvestGlass is the only Swiss based solution running on the cloud with no impact on the Cloud Act. Let's build it together! --- - Published: 2022-09-23 - Modified: 2025-03-14 - URL: https://www.investglass.com/best-practices-when-integrating-advisor-technology/ - Categories: Article - Tags: Investment Advisor Technology In today's financial landscape, technology plays a critical role in enhancing advisor efficiency and client satisfaction. Yet, advisors often struggle with technological fragmentation—57% of financial firms report the lack of integration between different software solutions as a major productivity barrier To overcome these challenges, firms must prioritize technologies that easily integrate, streamline operations, and improve client experiences. This article highlights best practices to help advisors choose the right technology solutions and maximize their effectiveness. 1. What is advisor technology and why do you need it 2. How to select an investment advisor technology 3. How to choose the right type of advisor technology for your business 4. Best practices when integrating advisor technology into your business 5. Final thoughts on advisor technology 1. What is advisor technology and why do you need it Advisors need a CRM to keep track of their clients and their interactions. A tidy CRM will help advisors stay organized and ensure they are providing the best possible service to their clients. CRM are used for a lot of things like tracking emails, phone calls, meetings, and tasks. There are many different types of advisor technology available on the market. Some of the most popular include CRM systems, portfolio management software, client communication tools, and financial planning software. CRM are also the place to collect KYC data and particular data for suitability and appropriateness analysis. 2. How to select an investment advisor technology There are many different types of investment advisor software available on the market. Some of the most popular include CRM systems, portfolio management software, client communication tools, and financial planning software. Each of these software solutions has its own unique set of features and benefits that can be a valuable addition to your business. Choosing the right type of investment advisor software for your business can be a daunting task. There are many different options available, and each one has its own unique set of features and benefits. Here are some tips to help you choose the right software solution for your business: 1. Understand your needs The first step in choosing the right software is to understand your needs. What are your business goals? What type of clients do you work with? What features does the software need to have? Once you have a better understanding of your needs, you can start to narrow down the options. 2. Compare different solutions for financial planning Once you have a list of potential solutions, it's important to compare them side-by-side. This will help you get a better understanding of the features each solution offers and how they compare to your needs. In each country, each sub-asset class could have their fintech specialist so you have to compare as soon as possible. 3. Ask for recommendations to other financial advisors Another great way to find the right software solution is by asking for recommendations from other businesses in your industry. They may have had experience with different software solutions and can point you in the right direction. 4. Trial different wealth management solutions Finally, don't be afraid to trial different solutions before making a decision. Many solutions offer free trials or demo versions so you can test out the features before making a commitment. InvestGlass team will be glad to discuss your business models, risk assessment requirements, performance reporting, artificial intelligence support... 3. When selected - what are the integration best practices? Best practices when integrating investment advisor software into your business Once you have chosen the right type of investment advisor software for your business, it's important to follow some best practices when integrating it into your workflow: 1. Train your team It's important to train your team on how to use the new software correctly. This will help ensure that everyone is using it effectively and getting the most out of its features. We belive that it's better to have a MVP - minimum viable product you can use quickly than a HUGE plan with tens of thousands of processes no one will follow. 2. Use it as intended to create value for investors One common mistake businesses make is using new software for tasks that it wasn't designed for. Make sure you are using the software as intended so you get the most value out of it. The platform should be flexible for any type of investment and should capture the behaviors you are expecting to discuss with your clients : crypto, private equity deals, real estate, DPM, spending habits, risk assessment, tax harvesting, portfolio optimization... 3. The API The API are used to connect your robo advisor tool, client portfolios, bank, custodian feeds altogether. As a modern financial advisor, you should be receiving those modern API. InvestGlass team can connect to other CRM systems, or Portfolio management tools but bear in mind that each new connection is a potential point of failure. 4. Best practices when integrating advisor technology into your business Well... InvestGlass of course... We built the perfect CRM system, to reduce human intervention thanks to pre-built artificial intelligence. The artificial intelligence aims to reduce errors in the MIFID and FIDLEG LSIN works. In today's world, you must use AI to really be competitive. InvestGlass offers a client portal that aims to facilitate the distribution of content generated by financial advisors or share a robo advisors form you can build from InvestGlass. Here you will see a robo advisor built for self determination of portfolio mandate. Digital onboarding InvestGlass 5. Final thoughts on advisor technology and automations The lack of talents and inflations, and compliance costs are pushing the financial services industry to adapt faster with self-service robo advisors, digital advisory firms and modern financial technology. As you can see, there are a number of things to consider when selecting investment advisor software for your business. By following these tips, you can make sure you find the right solution that meets your needs and helps you grow your business. At InvestGlass, we believe in using the latest technology to help financial advisors succeed. Our team has years of experience in the industry and is dedicated to providing the best possible service. We offer a variety of features that can help businesses of all sizes get the most out of their investment advisor software. Contact us today to learn more about how we can help you grow your business with our innovative solutions. Stay focused on your growth! InvestGlass new technology is here to automate advisory firms! --- - Published: 2022-09-22 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-type-the-shrug-emoji-%c2%af_%e3%83%84_-%c2%af-in-2-seconds-flat/ - Categories: Article - Tags: shrug emoji The shrug emoji is a popular image used to convey confusion or emphasize a question. Emojis can be a great way to emphasize a point or to add some levity to a conversation. They can also help to boost engagement, as people are drawn to colorful and fun images. When used correctly, emojis can be a powerful communication tool. Shigetaka Kurita, a Japanese interface designer, created the first 176 emoji in 1999 while working for NTT DoCoMo. These symbols were designed to enhance electronic communication on the company’s i-mode mobile platform. Inspired by Japanese manga, where characters often feature expressive symbols known as “manpu” (such as sweat drops for anxiety), as well as weather icons and traffic signs, Kurita’s emoji revolutionized digital expression. (Wikipedia) His original set is now displayed at the Museum of Modern Art (MoMA) in New York. (Wikipedia) Over the years, the emoji have evolved and now include a wide range of images and symbols. The most popular emoji are faces, which convey a range of emotions from happy to sad. Other popular emoji include hand gestures, animals, food, and activities. However, it’s worth noting the shrug emoji wouldn’t exist without its predecessor, the shrug emoticon. ¯\_(ツ)_/¯ If you still have an affinity for typed emoticons like us, especially the ¯\_(ツ)_/¯, here’s how you can type it in two seconds flat on a Mac, Windows, iPhone, and Android. How to Type the Shrug Emoji ¯\_(ツ)_/¯ in Two Seconds Flat The shrug emoticon is one of the more intricate emoticons to type, so most people resort to copying and pasting it from a website but copying and pasting the emoticon is not a good idea. If you’re an avid user of the shrug emoticon, you’ll need to keep revisiting the website to copy and paste it, which is a relatively slow and annoying process, especially on your mobile phone. To type the shrug emoticon as fast as possible, we recommend creating a text replacement shortcut with your device’s autocorrect feature (which might be the first time autocorrect actually comes in handy for you). How to Type the Shrug Emoji on Mac How to create a Mac keyboard shortcut for the shrug emoji shrug-emoji 1. Copy "¯\_(ツ)_/¯" 2. Go to System Preferences 3. Click Keyboard 4. Press Text 5. In the Replace box, type "shrug" 6. In the With box, paste "¯\_(ツ)_/¯" How to Type the Shrug Emoji on Windows : Microsoft Windows does not have an autocorrect feature, but you can download programs like PhraseExpress to set up text replacement shortcuts. 1. Copy "¯\_(ツ)_/¯ " 2. Go to Settings 3. Press General 4. Tap Keyboard 5. Choose Text Replacement 6. Select the "+" button 7. In the Shortcut field, type "shrug" 8. In the Phrase field, paste "¯\_(ツ)_/¯ " How to Type the Shrug Emoji on Android 1. Copy "¯\_(ツ)_/¯ " 2. From your text message keyboard, tap the three dots 4. Tap Dictionary 5. On a Google Pixel, press Personal Dictionary; using a Samsung device, tap Text Shortcuts 6. Select your language 7. Select the "+" 8. In the Shortcut field, type "shrug" 9. Tap the " ¯\_(ツ)_/¯" that shows up on the keyboard There is no definitive answer to this question. Some people believe that emoji are a fun, lighthearted way to add some personality to your communication, while others feel that they are not appropriate for professional contexts. Ultimately, it is up to you to decide what is appropriate in your particular situation. You can add those emojis into InvestGlass SMS and email tools. When adding an emoji to your content, it is important to keep in mind that not everyone will interpret the meaning of the image in the same way. --- - Published: 2022-09-22 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-will-replace-microsoft-dynamics/ - Categories: Article - Tags: replace Microsoft Dynamics Salesforce dominates the CRM market with 20% market share, while Microsoft Dynamics holds around 5%, but their high costs drive many businesses to seek alternatives (Salesforce FAQs). Popular alternatives include HubSpot CRM, offering a free basic version with premium plans starting at $50/month (Salesforce FAQs), and Zoho CRM, starting at $12 per user/month, making it an affordable yet powerful solution (Wikipedia). This is a pretty common sentiment when it comes to Salesforce. A lot of people feel like they're not getting the value they expected, and that can be frustrating. 60 percent of Microsoft Dynamics customers would switch to another CRM solution if given the opportunity! Let's see how we can help you shift to InvestGlass the Swiss CRM. 1. Microsoft Dynamics CRM and Microsoft Dynamics CRM can be expensive and difficult to use When people talk to us about Microsoft Dynamics the first thing they tell us is that they have poor usability, complex integrations, and lack of support as primary concerns. Those big CRM are built to focus on the largest customers. Microsoft Dynamics consultants are always suggested by the Microsoft Dynamics sales teams. Sales reps will tell you quickly that if you wish for a successful delivery in your organization, you must go with those accredited consultants. This is the same if you have an intense usage of Hubspot CRM. Microsoft Dynamics is huge and needs to have a more speciality solution. Most CRM now offers the same tools. For example, InvestGlass released a process builder, marketing tools that you would usually only find with top-notch Microsoft Dynamics tools or with a specialized tool. While Microsoft Dynamics is often among the top CRM vendors, it's been clear for over a decade that it's the most widely used platform. That doesn't mean it's the best option for every business, though. In fact, many businesses are looking for a replacement for Microsoft Dynamics and Microsoft Dynamics. Hubspot CRM and Microsoft Dynamics CRM out-of-the-box solutions are limited. If you want to be more effective you have to subscribe to a very expensive solution in a different tier. 2. There are a lot of great replacements for Microsoft Dynamics and Microsoft Dynamics Replacing a CRM is not always easy. The first element you should consider it is the data quality, the data access restriction and the processes you have inside the CRM. There will be some limitations in the format of data you are currently using but CRM are now flexible enough to replicate the structures of data. Replace Microsoft Dynamics means making users that the new system will be user-friendly. Would you be a large organisation or small business, your team hates chaging solution. You want to make sure that the screens will be similar, and details in the right place to prevent any drop in productivity. The good thing is that Salesforce's out-of-the-box functionality is limited so if you are a new user of Microsoft Dynamics and your Microsoft Dynamics consultant has done a poor customization job, you will easily migrate to a newer CRM. The solution are present in what they call the AppExchange which are not usually connected to the stack. This means that you need to build or set up the pipes between Microsoft Dynamics and the new application. With InvestGlass we decided to have organic product development and hard-coded connection to the new applications when it is possible. We restricted the choices, keeping in mind one element: automation! The objective of the InvestGlass cloud solution is automation. 3. Replacing Microsoft Dynamics and Microsoft is possible and this is how Planning a CRM is quite easy if you start with the right process. The product manager in your team should look into the basics of which data is collected, who can access it, what are they supposed to do with it, how it can be automated, and what are the key performance indicators. Yes... that's it... we recorded videos on youtube and offer on-demand video with loom to show you how to integrate your apps and build automated services with our without consultants. 4. Is a cheaper CRM solution a better idea? No, free CRM usually has a catch. Yes, it's not the case of Salesforce. Salesforce, and other top CRM providers, have a high price tag for their services. This can be a deterrent for businesses that are looking for an affordable replacement. However, it's important to remember that these providers offer a wide range of features and benefits that are not available with free CRM solutions. They may be less feature-rich, or they may not offer full support for your business needs. It's important to do your research before choosing a CRM solution, to make sure you're getting the best value for your money. Modern CRM must offer SMS and EMAIL integration. Usually, those integrations are easy setup for small businesses but complex for large organizations. This basic technology which you have into your Outlook for the past 20 years... is eavily billed by most US CRM. Companies usualy forget about that marketing incremental cost and when you analys your operations cost 2 years later it's too late. Some clients could think that home "develop" CRM is a good idea. We don't think so as there is always a technology debt, or burden that needs to be managed. A new version of the code library will mean that you need to update your homemade CRM. Tracking changes of security breaches won't make things easier if you decide to go on this road. What CRM offers it's also new functionality and streamlined connection to third-party apps. With InvestGlass we decided to offer the best fintech integration. If your company already uses a core system such as Temenos, Avaloq, Saascada, Railsbank... we can easily connect them to reflect your positions into the InvestGlass portfolio management tool. 5. Microsoft Dynamics platform versus InvestGlass platform As you probably know, we are leaving in a world of a scarce workforce. If you choose a CRM with high consulting needs, you will never find a peacefully CRM sentiment. Nowadays, there is an increased cost compared to other leading vendors, the cost to implement Microsoft Dynamics is notably higher. InvestGlass's network of consultants are specialised in small businesses, fintech, bank and financial intermediaries build. We are teaching them relevant techniques to build with efficiency the future of your business automation. Replace Microsoft Dynamics with a Swiss CRM is also a decision to keep you data safe from the Cloud Act. The Cloud Act is a recent piece of legislation that was passed by the United States Congress in April 2018. The Cloud Act allows the US government to access data that is stored in other countries, including data that is stored on cloud-based platforms such as Salesforce, Hubspot, Microsoft CRM etc... Even if the data is stored on servers in Switzerland. The US government can access this data. This is the reason why so many banks and asset managers, crypto brokers are using InvestGlass and trust the InvestGlass team's expertise. InvestGlass third-party application marketplace is not as big as the huge CRM but we carefully curate our partner to build rich and simple integration. Our team will save you time as we know what end users are expecting in their day-to-day usage of InvestGlass. We are focusing on your business success. InvestGlass offers five fantastic tools to create new business automation : InvestGlass Digitial onboarding InvestGlass offers a digital onboarding solution that makes it easy for your business to get started with InvestGlass. The onboarding process is simple and efficient, and you can get started quickly and easily. The InvestGlass digital onboarding solution includes: - A personalized welcome message - Quick and easy registration - The ability to set up your account quickly and easily - The ability to start using InvestGlass immediately -Connection to Sumsub, Onfido, BasisID and more... InvestGlass flexible CRM InvestGlass is a flexible CRM that offers easy integration with third-party apps and a wide range of functionality. It is perfect for businesses of all sizes, and offers a variety of features that are perfect for small businesses, fintech companies, and banks. The flexible CRM will match any sales team, support team, or compliance team expectations. It will offer the same flexibility as Salesforce. InvestGlass is used by banks and is flexible enough to match sophisticated operations on multiple level: account, contact, relations, invoices, portfolio, positions, transactions, contracts ... InvestGlass CRM InvestGlass portfolio managment tools The InvestGlass portfolio management tools are the perfect solution for businesses that want to manage their portfolios efficiently and effectively. The InvestGlass portfolio management tools include: - A portfolio overview that provides a quick and easy summary of your portfolio - A detailed view of your individual investments, including information on performance, holdings, and more - The ability to create custom portfolios that meet your specific needs and requirements - The ability to track your performance over time and compare it with industry benchmarks - The ability to access a wide range of data and analytics that will help you make better investment decisions The InvestGlass portfolio management tools are the perfect solution for businesses that want to manage their portfolios effectively and efficiently. Contrary to Microsoft Dynamics the PMS function is our major focus. The portfolio management tools are built with FINSA FIDLEG and MIFID rules to facilitate sales distribution with powerful marketing tools. The platform can reflect your custody positions on any type of security including crypto and private equity. InvestGlass Portfolio InvestGlass marketing automation The InvestGlass marketing automation solution makes it easy for you to create and manage your marketing campaigns. With the InvestGlass marketing automation solution, you can: - Create and manage your email campaigns quickly and easily - Upload your contact lists and send targeted email campaigns to specific groups of contacts - facilitate sales team day-to-day chores - Design and send customized HTML emails that look great and get results - Analyse the success of your email campaigns with detailed reports that show how many people opened your emails, clicked on links, and more InvestGlass employee / client portal The InvestGlass employee / client portal is the perfect solution for businesses that want to provide their employees or clients with secure access to their investment information. With the InvestGlass employee / client portal, you can: - Provide your employees or clients with secure access to your investment information - Control who has access to which information - Set up user groups so that you can easily manage access permissions - Restrict access to certain information according to user roles Replacing Microsoft Dynamics can seem daunting, but with the right partner and the right tools, it can be easy and efficient. At InvestGlass, we offer a wide range of solutions that are perfect for businesses of all sizes and industries. We have the flexibility to meet your specific needs and requirements, and our team is dedicated to providing you with the best possible user experience. With our suite of portfolio management tools, marketing automation solutions, employee/client portal, and more, you’ll be able to manage your business more efficiently and effectively than ever before. Contact us today to learn more about how we can help you replace Microsoft Dynamics and drive sales growth for your business. --- - Published: 2022-09-13 - Modified: 2025-03-24 - URL: https://www.investglass.com/with-nearly-e2-3-billion-raised-in-2021-the-french-fintech-sector-is-booming/ - Categories: Article - Tags: French fintech As digital transformation accelerates globally, France's financial sector is undergoing significant innovation led by fintech startups. These startups leverage emerging technologies like AI, blockchain, and mobile payments to reshape banking and payment solutions. The French fintech industry has experienced remarkable growth, attracting over €2. 9 billion in investments in 2023 alone, underscoring its pivotal role in France’s economic landscape (France FinTech). With continued expansion, this ecosystem is expected to further enhance financial inclusion and drive economic growth nationwide. 1. What is fintech and why is it important? 2. The French fintech scene 3. How fintech is changing the banking and payments industries 4. The future of French fintech 1. What is fintech and why is it important? Fintech is a term that describes the use of technology in the financial services industry. It covers a wide range of applications, from online banking and payments to wealth management and insurance. Fintech has become increasingly important in recent years as consumers have shifted away from traditional banking products and services. In response, banks and other financial institutions have been investing heavily in fintech startups and technologies. This has resulted in some impressive innovations, such as mobile payment systems, peer-to-peer lending platforms, and blockchain-based currencies. France has many groups supporting digital transformation and innovative projects: BPI france, Banque de France, French Fintech Week, France Fintech, Credit Agricole, Arkea. Fintech benefits from a stable regulatory framework led by the European Union. The European Union created an environment that is attractive for foreign investments. This is certainly a reason why France is home to a thriving fintech ecosystem, with startups like Lydia, Pockit, and Qonto leading the charge. These companies are using cutting-edge technologies to provide consumers with new and improved ways to manage their finances. 2. The French fintech companies and scene The French fintech sector is home to some of the world's leading companies. Major players include: -Aqoba: Aqoba is a digital banking platform that offers online and mobile banking products and services. -Lendix: Lendix is a peer-to-peer lending platform that allows businesses to borrow money from individual investors. -Smile: Smile is a mobile payments company that offers a range of payment solutions for businesses and consumers. -Boursorama: Boursorama is a leading online bank in France, offering a range of banking products and services to consumers and businesses. These are just a few of the many French fintech companies that are leading the charge in terms of innovation and growth. France hosts many fintech events organized such as : ACPR AMF Fintech Forum France Fintech Forum InvestGlass Genius Bars Paris Fintech Forum Patrimonia Agefi AM for financial products Fintech R events Banks and insurance companies are organising challenges in their fintech hub to foster start-ups creativity and new partnerships : Credit Agricole Société Generale BNP Paribas This does not mean that integration with their system is easier but at least it creates opportunities for relationships. 3. How fintech is changing the financial services industry and payments industries Fintech is offering to asset management, payments and banking new innovation with respect to their supervisory authorities. Banque de France and other institutions are pushing for open finance. Open finance is a term that describes the use of technology in the financial services industry. It covers a wide range of applications, from online banking and payments to wealth management and insurance. Open finance has become increasingly important in recent years as consumers have shifted away from traditional banking products and services. In response, banks and other financial institutions have been investing heavily in open finance startups and technologies. This has resulted in some impressive innovations, such as mobile payment systems, peer-to-peer lending platforms, and blockchain-based currencies. France has many groups supporting digital transformation and innovative projects: BPI france, Banque de France, French Fintech Week, France Fintech, Credit Agricole, Arkea. Open finance benefits from a stable regulatory framework led by the European Union. The European Union created an environment that is attractive for foreign investments. This is certainly a reason why France is home to a thriving open finance ecosystem, with startups like Lydia, Pockit, and Qonto leading the charge. These companies are using cutting-edge technologies to provide consumers with new and improved ways to manage their finances. For example, SILVR is supporting B2C internet-based businesses with innovative financing solutions. They crush big data and open banking to offer loans and therefore offer financial stability to growing internet businesses. This is offering a new type of solution for financial groups. This financial revolution driven by technology is not only restricted to banks but also to payments. fintech is developing new ways of paying such as Lydia, Glance technologies or Paylib. Lydia is the first free mobile application allowing anyone with a smartphone to send and receive money instantly between friends, whether they have a Lydia account or not. France's fintech ecosystem is very proud of this solution. Fintech has proven to be a very resilient sector and is often one of the first to innovate during difficult times. For example, in the aftermath of the global financial crisis in 2008, fintech companies developed new ways to manage and borrow money. This helped to revive the economy and provide much-needed relief to consumers and businesses. If we have another economic crisis, we can bet that startups and the entire ecosystem will come up with innovative solutions to support growth, and payment and reduce global risks of lending to new businesses. In difficult times, fintech can provide much-needed stability and innovation to the financial services industry. This makes it an important sector to watch and invest in. 4. The future of French fintech in a competitive financial ecosystem France will have to resist to the pressure of majors : Google Cloud, AWS cloud, Alicloud, Apple solutions. New edition of Apple payment is now offering a purchase now pay later. This is a major threat for french fintechs specialized in this domain. The European Union is trying to protect start ups by implementing new regulations that favour innovation. These regulations include the PSD2 directive, which requires banks to open their systems to fintech companies and allow them to offer innovative payment solutions. This will help fintech companies to compete with the big players in the financial services industry. The French government is also doing its part to support the fintech sector. In 2016, the French government launched a national fintech strategy, which aims to promote innovation and growth in the sector. This strategy includes a number of measures to support fintech companies, including tax breaks, simplified regulation, and investment in infrastructure. The future looks bright for French fintech, as it continues to grow and innovate. The sector is attracting investment from both domestic and international investors and is poised for further growth in the years ahead. European Union setup a regulation called GDPR which data processing is now more restricted. GDPR aims to give more power to the people when it comes to their data. This will help prevent companies from abusing customer data, and will allow customers to have more control over their data. Access to data will be more difficult for companies, which will make it harder for them to develop new products and services. This could hamper innovation in the fintech sector, as startups will find it harder to get access to data. The European Union is also working on artificial intelligence regulation which will impact the financial system. The challenge for the European Union is to create a level playing field for all companies, regardless of their size. This will be a difficult task, as large companies have more resources to develop and implement artificial intelligence. French Fintech is ready to boost the financial ecosystem - yes but... French fintech is poised for growth in the years ahead. The sector has attracted investment from both domestic and international investors. To conquer the world, innovation and start-ups will have to be more capitalized, to create an undeniable competitive advantage and industrial expertise. --- - Published: 2022-09-11 - Modified: 2025-03-19 - URL: https://www.investglass.com/why-a-small-payment-license-is-a-good-option-to-start-a-payment-business-in-the-eea/ - Categories: Article The Small Payment Institution (SPI) license is ideal for startups, allowing payment services with fewer regulatory hurdles. It limits transaction volumes to €3 million per month, requires lower capital, and simplifies compliance. However, it restricts certain services like payment initiation and may require upgrading as a business grows. (FCA) What payment service provider should you consider? Obtaining a Small Payment Institution (SPI) or Small E-Money Institution (SEMI) license in the EEA (European Union) is a much simpler task than the authorization of a full-fledged Payment Institution (PI) or of course E-Money Institution (EMI). The initial capital is not the same, documents are simpler, and local team requirements too... you would need an average of 3 to 6 months compared to 12 to 24 months if you are looking for an EMI or PI. Many entrepreneurs are not that interested by small payment situations as you have a passport restrictions. Services can only be actively sold at the location of the registration. So if you are looking to collect payments from Tunisian or Moroccan citizens who leave in Spain or France for small payment this is usually too complex for this type of licence. There is also a volume transaction limitation, the average value of the payments operations executed in the president 12 months must not exceed €3 million per month this threshold is usually breached very quickly if your business is open and running. Licensing process is obviously easier but will not help you with enterprises with complex situations or customers coming with cash. If you are looking to build this type of Fintech company, with this legal foundation, a quick calculation will show you that you might not be able to generate more than €35,000 per month after paying all the fees and the correspondence accounts. This model is usually used to test local marketing opportunities and then get ready to conquer Europe. Then you will decide if you are looking for a more sophisticated payment processing license. How Spain Small Payment Institution Licences differ from other European Union countries So how do Spain's SPI licenses differ from those in other European Union countries? Ordinarily, after a small PI reaches the threshold of €3 million in payments per month, you are required to apply for a full PI or EMI license. Spain is quite interesting as it offers a very welcoming environment and that you are able to work without payment volume restrictions. This strategy will help you to launch your business quickly and without any limitations in terms of payment card. Of course, you will still have some restrictions in terms of cross-border payments, cash, anti-money laundering AML. The Spain small license is not a passported in other European Union countries. Fintech companies looking to build payment processing services might find that Spain is too limited and will look for another strategy if they looking to expand throughout Europe. However Spain it’s still a very attractive intermediary solution to test a business model. The application in Spain will take you usually 6 to 12 months whereas in the rest of Europe it will take 12 to 24 months also this integration and registration will go faster. You will also be able to participate in the regulatory sent boxed bill by the Bank of Spain. This regulatory sandbox cover all business needs possibly for payment instruments, payment cards, and different types of financial operations. Registration for Spain SPI & information required for payment service users and payment service providers As stated by the Bank of Spain, small payment service providers with an average value of payment operations executed in the preceding 12 months not exceeding €3m per month are exempt from the general payment institution authorization scheme. If you as looking to start your Payment Institution Special Registration, your company must comply with the following requirements: Have its registered office, effective administration & management body, and payment services located in Spain with a bank account in Spain. Your Directors of the Payment Institution must be of good repute and possess appropriate banking knowledge and fintech experience to perform payment services, as established by the Bank of Spain - no other competent authorities. Establish internal control and reporting procedures and bodies to prevent mont money laundering and terrorist financing... Your company will not exercise the freedom of establishment or the freedom to provide services in the rest of the European Union. This can be a short-term issue for start-ups. Set up a company in Spain, registered with Spanish Companies House, and request the criminal records certificate of the company. Provide a program of activities that specifically includes the type of payment service to be provided. You should have detailed terms and conditions that will be signed by your users of payment services. A business plan with the following elements: payment card process, cross border payments flow, individual or company screening, employees' names and titles, mobile banking solution, refund policy, online point-of-sales solutions, transfer explanations... Draft contracts in Spanish, and English between all parties involved in the provision of the payment services. Procedures for monitoring, handling, and following up on security incidents and security-related customer complaints. A description of the procedure established to record, control, track and restrict access to sensitive payment data as we are also in the European GDPR zone. Don't forget to collect and register consent before sending emails. A description of the principles and definitions applied for the collection of statistical data on results, compliance reporting, operations, and fraud. A security policy document. Internal control & reporting procedures and bodies were established to prevent money laundering and terrorist financing. In particular, the mechanisms introduced by the applicant in order to comply with money laundering and terrorism financing regulations. Measures to safeguard user funds in any circumstances. Customer service regulations and applicable rights for payment accounts and payment transactions. InvestGlass can help you build your small payment license. InvestGlass offers a turnkey solution that will help you every step of the way, from finding the right bank to providing the technology you need to run your business. InvestGlass is an end-to-end solution that will help you get up and running quickly and efficiently. InvestGlass tools offer digital onboarding, CRM, KYC, AML, and compliance modules that will help you meet all the requirements of the Small Payment Licence. InvestGlass is a complete solution that will help you run your business smoothly and efficiently. InvestGlass build also KYC remediation solution enabling clients with a large quantity of clients to quickly remediate accounts with missing documents, bad payers, errors, and fully competent authorities obligations. Small Payment license --- - Published: 2022-09-07 - Modified: 2025-10-06 - URL: https://www.investglass.com/5-ways-to-improve-your-verification-experience/ - Categories: Article - Tags: improve your verification experience If you're like most people, you probably dread the idea of having to go through the verification process every time you want to make a purchase. It can be time-consuming and frustrating, especially if the verification service is slow or unresponsive. But there are ways to make the verification process easier and faster, and we're going to show you how. In this article, we'll discuss three methods for improving your verification experience with InvestGlass CRM and ONFIDO. InvestGlass is working with multiple identity verification software, but ONFIDO is definitely our preference for a large quantity of customer verification processes. 1. The importance of identity verification One of the main reasons the verification process can be frustrating and time-consuming is that it's often done manually. This means that someone has to review each document submitted by the customer and compare it to their records. Not only is this slow, but it's also expensive, as it requires additional staff to manage the process. InvestGlass digital onboarding offers flexible customer onboarding for any type of industry. When we don't have the tool we connect to third-party API for the following Scan ID documents Identity fraud database Address verification MRZ verification Transaction verification, and specifically for crypto Money laundering database Facial recognition Some companies we work with like to ask all the questions at the initial onboarding. We don't think it's a good idea! It's like eCommerce retailers, if you would ask KYC process questions to buy shoes, no one would checkout, or even check in! Customers expect to check quickly if the service you are offering is matching their expectations. Therefore KYC processes should be initiated in the right order. We would always suggest you to 1st create light onboarding process by asking a maximum of 3 to 5 questions then give access to Investglass's client portal to submit additional compliance checks. https://www. youtube. com/watch? v=r45otJEAFro Create a light digital onboarding with InvestGlass 2. How to improve your verification experience with InvestGlass CRM and ONFIDO verification process There are several ways that you can improve your verification experience with InvestGlass CRM and ONFIDO. Here are a few of them: - Use automated verification: Automated verification is the fastest and most efficient way to verify identities. It uses technology to automatically compare documents against a database of records, which means that there is no need for manual review. This speeds up the process and reduces the costs associated with verification. - Use a reliable identity verification service: InvestGlass CRM and ONFIDO are both reliable identity verification services that have been trusted by businesses around the world. They both offer fast, efficient, and reliable verification services that will make the process easier for you. - Upload your documents quickly and accurately: Make sure that you upload your documents quickly and accurately so that there is no need for additional manual review. This will speed up the process and make it easier for you. Last not least, ONFIDO offers a beautiful tool whose conversion rates are very high. This is the very nature of offering a nice technology, it will naturally win customer trust. 3. Benefits of using automated verification service for customer verification The customer verification process is needed in order to ensure the safety and security of financial industries. By verifying the identities of customers, businesses can reduce the risk of fraud and money laundering. Additionally, by using a reliable identity verification service such as InvestGlass CRM or ONFIDO, businesses can speed up the verification process and make it easier for their customers. Manual processes should be prevented as they will not offer good data protection, they will not prevent fraud and slow down online businesses. ID verification can be double check but the 2nd layer will be an API connection with a service like ONFIDO. There are many reasons why businesses might choose to collect biometric data. Here are a few of them: 1. To improve security: Biometric data is a more reliable way to verify identities than traditional methods such as passwords or ID cards. By collecting and storing biometric data, businesses can improve the security of their systems and reduce the risk of fraud or identity theft. 2. To speed up the verification process: Collecting biometric data can speed up the verification process, making it easier for customers to access the services they need. 3. To build customer trust: By collecting biometric data, businesses can show their customers that they take their security seriously and are doing everything possible to protect them from fraud and identity theft. This builds trust and encourages customers to do business with them. Biometric 4. Final thoughts for a modern customer experience Pick the right verification methods for your goals New customers are coming from different countries, it's the first step to check which country the customers are coming from and if they are restricted to share information such as biometric verification, passport or restricted CID - Customer Identification Data. CID is a hot topic in financial services and we can offer instant access to InvestGlass hosted on your server. To improve your customer onboarding, you should make sure that you have the right tools.   Zero-friction customer verification Make sure that your onboarding can be seen on any mobile device and match current regulatory requirements. It will match customers' expectations anyhow. A complete verification should be explained in advance. If customers need to collect hard-to-find identity documents - company documents - you should warn them to raise customer expectations. High-assurance verification in risky new markets Make sure you are using high assurance checks such as document OCR checks and biometric verifications. This requires the customer to take a photo of their ID and their face. It’s slightly higher friction for your digital onboarding but creates a strong level of assurance in that person's identity. ONFIDO does not cover the crypto yet so we can use other vendors like Scorechain for this purpose. Workflow builder You can use InvestGlass Automation workflow builder and Onfido Studio to build to create different paths for higher-risk customers and low risk customers. You can offer different signup process based on the complexity. Red, orange, green, customer onboarding experiences will be different based on the customer data. Customers with complex id verification or inexistent digital identity presence know that onboarding can be complex. One of the main benefits of using InvestGlass automation is that it can speed up the verification process and make it easier for your customers. Additionally, by using a reliable identity verification service such as ONFIDO, businesses can reduce the risk of fraud and money laundering. It is crucial to used automation to prevent errors. 5. Modularity and flexibility of the ID verification and digital customer experience InvestGlass digital onboarding is extremely flexible and can be used for a single form or multiple forms we call "package". The package is a great way to collect multiple contracts to be signed and prevent cumbersome KYC checks. Indeed if you answer questions on one form, after submitting the form, all related answers will populate the next form. This is the best customer onboarding experience you can offer. You can add Onfido then one page - this is ONFIDO SDK. An SDK, or software development kit, is a set of tools that helps developers create applications. In the case of identity verification, an SDK would provide the developer with the necessary tools to integrate identity verification into their application. This would include things like APIs and libraries that make it easier to connect to the verification service. API stands for "Application Programming Interface. " An API is a set of instructions that allows two applications to communicate with each other. In the case of identity verification, an API would allow an application to communicate with the identity verification service. This would include things like requesting verification checks, retrieving results, and managing account settings. API is a great way to offer real-time checks and it is a reliable technology. InvestGlass connects to ONFIDO API in one click - no programming is needed to verify biometrics or identity. When it comes to verifying the identities of your customers, there are a number of different methods you can use. In this article, we’ve looked at three ways that businesses can improve their verification experience: by using zero-friction verification, high-assurance verification, and workflow builder. Additionally, we’ve explored how InvestGlass automation can be used to speed up the process and make it easier for your customers. By using a combination of these methods and tools, businesses can create a smooth and efficient customer onboarding process that is compliant with current regulations. Furthermore, by using a reliable identity verification service such as ONFIDO, businesses can reduce the risk of fraud and money laundering. Frequently asked questions 1. Why is identity verification important for businesses? Identity verification reduces fraud, money laundering, and compliance risks. It also ensures businesses can operate securely while building customer trust. 2. What makes manual verification processes problematic? Manual checks are slow, costly, and prone to errors. They also create friction for customers, making onboarding less efficient and potentially driving clients away. 3. How does InvestGlass improve the onboarding process? InvestGlass offers flexible digital onboarding with light initial checks (3–5 questions), followed by additional compliance steps in its secure client portal. 4. What role does ONFIDO play in customer verification? ONFIDO provides automated identity verification, including document scanning, biometric checks, and fraud database comparisons, helping speed up KYC processes. 5. What are the benefits of automated verification over manual checks? Automated verification is faster, reduces costs, minimises errors, and offers stronger fraud prevention while ensuring compliance with regulations. 6. How does biometric verification enhance security? Biometric data such as facial recognition offers stronger, more reliable identity checks than passwords or ID cards, reducing the risk of fraud or identity theft. 7. Can businesses customise the verification process? Yes. With InvestGlass’s workflow builder and Onfido Studio, businesses can design different verification paths for high-risk and low-risk customers. 8. How does InvestGlass ensure a seamless customer experience? By enabling zero-friction mobile onboarding, pre-warning customers about required documents, and integrating APIs for real-time checks, InvestGlass makes verification smooth and user-friendly. 9. What flexibility does InvestGlass provide for different industries? InvestGlass onboarding is modular. Businesses can create single forms or full “packages” to collect multiple contracts and compliance data, reducing repetitive KYC steps. 10. How easy is it to integrate ONFIDO with InvestGlass? Integration is straightforward: InvestGlass connects to ONFIDO’s API and SDK in one click, allowing businesses to verify documents and biometrics instantly without coding. --- - Published: 2022-09-06 - Modified: 2025-03-20 - URL: https://www.investglass.com/what-drives-success-in-digital-banking/ - Categories: Article - Tags: digital bank, digital banking In today’s competitive financial landscape, the shift toward digital banking has accelerated significantly, with global digital banking users projected to reach 3. 6 billion by 2024 (Statista). Notably, 78% of U. S. adults prefer digital banking for its convenience and real-time accessibility (Forbes). To remain competitive, banks must embrace digital transformation to meet evolving customer expectations and drive innovation. What drives success in digital banking transformation? In the ever-changing and competitive world of finance, it's important for banks to keep up with the latest trends in order to stay ahead of the curve. One such trend is the increasing popularity of digital banking. So, what drives success in digital banking? There are many factors at play, but a few key ones include offering a great user experience, providing innovative features and services, and staying ahead of the competition. InvestGlass offers a cloud-based solution that's perfect for private banks and neo banks. Our PMS is packed with innovative features, and we're always working on new ways to improve the user experience. Contact us today to learn more about how InvestGlass can help you succeed in digital banking! 1. What is digital transformation and why is it growing in popularity? Digital banking is needed because it offers a number of advantages over traditional banking methods. For one, it's more convenient and efficient. You can do your banking from anywhere in the world, at any time of day or night. And thanks to the latest technologies, transactions are processed quickly and smoothly. Digital banking is also more secure than traditional methods. Banks use a variety of security measures to protect your data and financial information, so you can rest assured that your money is safe. Finally, digital banking is more affordable than traditional banking. There are no hidden fees or charges, and most banks offer a range of convenient payment options. 2. What are the benefits of digital banking for consumers and businesses alike? The key factors to a good digital banking implementation are convenience, efficiency, security, and affordability. By offering a great user experience, providing innovative features and services, and staying ahead of the competition, banks can ensure that their customers are happy with their digital banking solution. And by keeping costs low and security high, banks can make digital banking an attractive option for businesses as well. Traditional financial institutions can use digital technology for a number of different purposes: - To reduce costs associated with paper transactions and human tellers - To speed up transaction times - To offer new services such as mobile banking and payments - To increase security through the use of advanced technologies such as biometrics - To reach new markets and customer segments In order to maximize the benefits of digital banking, banks need to focus on offering a great user experience, providing innovative features and services, and staying ahead of the competition. InvestGlass can help you succeed in digital banking – contact us today to learn more! With that in mind, a new business model is arising where success is directly proportional to digital capabilities and how successfully digital banks can engage with wider customer segments: One of the benefits of digital banking is that it can help reduce a bank's reliance on physical infrastructure. This helps banks to build stronger relationships with their customers and create more loyalty among them. Reliance on services revenue Consistent customer engagement through digital channels 3. How can InvestGlass help you succeed in digital banking and multiple digital channels? InvestGlass team can help you in many ways : migrate your legacy technology create fast feedback mechanisms implement a continuous improvement analysis of your cyber security from your legacy systems implement when possible an artificial intelligence create loan applications forms improve customer experiences during onboarding and KYC remediation phases brainstorm for new business models work with your current organizational culture to setup a continuous integration mindset work cross-functional teams implement agile principles with new fintech solutions you are adding to your stack find innovative products to improve your operating model connect InvestGlass to new digital products guarantee that the value proposition is maintained, as well as customer satisfaction, even when you build a new digital transformation journey connect your bank to open banking network increased productivity with seamless experiences and banker improve efficiency 4. How to build a digital bank with InvestGlass digital technologies? If you're looking for a cloud-based solution that can help you succeed in digital banking, InvestGlass is the perfect option. With our advanced technology and years of experience in the financial industry, we can help you achieve your goals and stay ahead of the competition. InvestGlass is a Swiss-based solution - incorporated in Switzerland with a Swiss ownership. Those are InvestGlass key success factors most consumers are looking for. Cloud technology can also be installed on your server which means that we can isolate all your information on your server. InvestGlass offers 5 key components: 1. InvestGlass KYC which helps you to onboard your customer - the CRM 2. InvestGlass Loans which offers a fast, convenient and paperless way to apply for loans - DIGITAL FORMS 3. InvestGlass PMS which provides a safe and secure way to manage your investments 4. InvestGlass Investment automation and approval process which gives you the ability to track your investments in real-time and send alerts of suitability and appropriateness - Marketing AUTOMATIONS 5. InvestGlass client portal where you can add relevant products based on customer expectations and customer data. We have setup this methodology to improve data migration if you are using a legacy CRM, PMS and compliance tool. The system is built for traditional banks with legacy systems or modern banks. Large financial institutions can work with InvestGlass and their favorite banking industry consultants. InvestGlass works with AURORA, JayBee, Capgemini... The integration of new technologies, improved use of data and analytics, the ubiquity of mobile devices, and new digital apps have enabled consumers to get what they want almost exactly at the moment they want it.   Our objective is to deliver a successful digital transformation matching your operations minimum viable needs, offering greater convenience, with shorter release cycles and improved customer experiences. --- - Published: 2022-09-06 - Modified: 2025-04-10 - URL: https://www.investglass.com/7-benefits-of-digital-banking-in-2022/ - Categories: Article - Tags: benefits of digital banking, digital transformation 1 ­– Go digital it's never too late for a mobile banking The global pandemic has tremendously impacted the speed of technology adoption. Indeed, lockdowns and remote work has made face-to-face encounters rarer. This trend forces executives in banking branches and managers to, if not yet the case, accelerate digital adoption and offer digital products and services: pay bills online mobile apps send money self-service debit card ledger banking tasks - such as KYC remediation for missing pieces pre-payment cards account balances online saving accounts apps contactless money transfer online onboarding process online customer experience In the wealth management industry, this implies a greater focus on digital advisory. Where InvestGlass loves to implement artificial intelligence to build a smart experience. Top digital banking features to ensure an unparalleled customer experience. Threats, of course, exist everywhere, including inside the bank branch. A digital transformation that improves the customer experience has many features to consider. This is not a growing trend, it's a major shift. Traditional banks have to adopt online banking solutions. Banking online companies must improve mobile banking app too. 2 – Financial institutions have to collect all data in all segments Over the past years, the role of wealth managers, as well as their client targeting, has changed. From a pure wealth focus, wealth managers are now considering other customer segments. Pricing structures of wealth managers are shifting to include lower balance prospects. Indeed, in order to succeed and be able to provide their service to all market segments by reducing costs or improving efficiency, wealth managers need to partner with Artificial Intelligence advisory providers or similar fintech solutions and SAAS solutions. Correspondingly, these previously underserved markets are surging as key interests for the future. Women’s and mass-affluents’ presence in the financial markets is getting important and the trend can be assumed to grow. The increasing interest in underserved markets enhances the wealth managers’ need to reformulate their pricing strategies to convince these customer segments and partner with InvestGlass. InvestGlass let you build turn-key digital banking services thanks to a fully customizable CRM and digital. Wealth managers are now offering more personalized products and services to meet the needs of their clients. This is made possible by the wealth of data that is now available to them. Financial needs and consumer spending have to be analyzed to offer better digital transations. Artificial intelligence could be a greater threat on the process if banking customers' data is not well digested. Indeed to consume mobile phone data, deposit checks, saving costs, bill payments, transfer funds, online payments and regulatory aspects of the investment portfolio to produce one piece of advice seems impossible! The risk is that you don't know what to share with your customers. Should it be a discovery experience with a supermarket mobile phone experience, a Mario Bros progressive enabling new digital transactions once the previous level is achieved, or a hyper-targeted experience? Segments are like lego together they form better experiences 3 – Trust me I am your digital banking bot! Studying the client's expectations and behavior, only 27% of Swiss individuals have worked with a financial advisor and over 50% manage their finances internally. This trend of behavior is a worrying aspect for wealth managers with the rise of new, more efficient, advisors such as Artificial Intelligence and Fin-tech companies. Fintech companies are technology companies that provide financial services. These services can include anything from payments to loans to investment advice. Fintech companies often use digital technologies to provide these services, which is why they're sometimes called "digital banks. " The Swiss financial environment clearly showcases a duality: most use a bank but choose other means to manage their wealth. This opens a large array of opportunities to convince skeptics, yet, it also conveys long-term risks. The challenge for wealth managers is that every decision of any individual is now demanding some kind of advice, ranging from buying a house to which insurance a client is selecting. This is where wealth managers need to evolve in the future, in order to gain market shares and fulfill clients’ expectations more thoroughly. InvestGlass’s platform enables compliance with the need of the market by providing the means to make fast and efficient investment decisions. Satisfy your clients’ expectations starting today! InvestGlass CRM build for digital banks 4 – Marketing hyper-personalization and all-in-one solution Our customer-focused society has long supported mass customization. This trend is slowly but surely impacting financial services and wealth managers and has been exacerbated by the pandemic as the health crisis creates and enhances a plurality of needs within customer segments. Wealth managers are thus expected to connect with Artificial Intelligence and digital advisory fintech to tailor their offering to each customer. The two main focuses are going to be risk-assessing firms, whose technology can interpret a client’s risk profile, and predictive analytics firms, which are expected to have extreme growth potential within the wealth management industry. Use InvestGlass CRM and tailor your offering to each customer with our customizable client portal. InvestGlass CRM is a customer relationship management system that helps wealth managers connect with their clients and tailor their services to meet their needs. It provides a customizable client portal that allows clients to access their account information and make transactions online. Additionally, customers’ expectations have been changing and shifting towards all-in-one solutions. Indeed, clients and prospects aim at the most inclusive offer on the market. Therefore, wealth managers and financial companies, in general, need to include supplementary services or products in order to compete against inclusive competitors. Wealth managers, who can recognize this trend and act on it, will experience higher client satisfaction and retention. InvestGlass’s all-in-one solution, fin-tech ecosystem and open API embrace the trend. 5 – Get out with trendy thematics - even if you don't share them. It's the client first! Over the last decades, before the pandemic became the main topic of discussion, sustainability and sustainable investment trend were gaining ground. Global warming, child labor, and, more generally, ethical and environmental issues were increasingly important for investors. The pandemic accelerated the trend and wealth managers’ clients consider ESG (environmental, social, and corporate governance) criteria more closely than in the past. The focus is thus to understand clearly the values and needs of your clients. You may have heard of the term ESG before, but you're not sure what it means or why it's such a big deal. ESG is an acronym that stands for environmental, social, and corporate governance. These are the three main areas that investors consider when they're looking at a company's sustainability. Sustainability is becoming more and more important to investors because they want to make sure their money is being put into companies that are doing good in the world. This is especially important now, during the pandemic when people are looking for ways to help support businesses that are making a difference. Consequently, wealth managers are expected to strengthen their sustainability offerings and showcase priority in sustainable compliant products. InvestGlass provides the means and ends to integrate ESG criteria in your offering as well as an AI rebalancing advisor to match your investment strategy. 6 – Next-Gen Reporting when less is more - how to fit all in mobile banking apps For any business, the tech-age our society is in has redefined competition. Firms, companies, stores, and individuals are fighting for awareness and attention. In order to foster engagement and attention from clients, processes have to be easy to use, interactive, and customer friendly. Therefore, technologies and innovations try to enhance clients’ attention by providing visualizable data, graphs, and images to engage and interact with them. Similar account aggregation makes a more friendly and comprehensive view of the clients’ assets. There are a few reasons why bank branches will continue to be important for high-end customers. First, bank branches offer a more personal experience that customers may prefer. They can talk to a banker in person and get more personalized service. Bank branches can also offer a more secure experience, as customers can talk to someone in person if they have any questions or concerns. Finally, bank branches provide a more luxurious experience that some high-end customers may prefer. They can enjoy exclusive services and amenities that are not available online or through mobile banking apps. 7 – Instant Data is not flying cars, it's made for online bank account Data is the most important source of information for any banker, or sales manager. For wealth managers, it is imperative to know your customer and, thus, to base your advice and product propositions on data. New customer data can be enriched easily with InvestGlass digital forms. The more data is gathered, the better tailored your service or product will be to the client and the higher will be his/her satisfaction. As the way to gather such data is limited, advisors and wealth managers are now aiming for an alternative source of information such as behavioral data or localization data. Additionally, machine learning is an important asset when pursuing predictive analytics and alternative data collection. E. g. , Artificial Intelligence can scan the web and extract complex data on sentiments and social network critical trends. Hence, it is clear that wealth managers will have to develop competencies and capabilities to deal with alternative data and to support machine learning processes, capabilities inherent to the InvestGlass solution. Are You Ready to Unlock the Power of Digital Banking in 2023? The digital banking landscape is not just changing; it's evolving at breakneck speed. As we dive deeper into 2023, the opportunities are not just abundant—they are transformative. For wealth managers, the time to adapt and innovate is now. Expect to see cutting-edge features like next-gen reporting, instant data analytics, and alternative data sources becoming the norm rather than the exception. But it doesn't end there. Online Banking: The New Frontier Online banks are leading this digital revolution, offering more than just a platform to check your bank account online. They are fully-fledged financial hubs where you can perform banking tasks, transfer money, and even engage in complex banking transactions, all from the comfort of your home or on the go. Machine Learning and AI: The Game Changers Harnessing the power of machine learning and artificial intelligence (AI) is no longer optional; it's a necessity. These digital banking tools allow wealth managers to offer hyper-personalized services, from recommending investment options to tracking expenses in real-time. This level of customization provides a significant benefit that was previously achievable only through personal interaction at a physical branch. InvestGlass: Your Digital Partner At InvestGlass, we're not just keeping pace with these digital shifts; we're setting the pace. Our digital banking solutions can be hosted on your server or on the secure Swiss cloud in Geneva and Vaud canton. The platform is as flexible as you need it to be, compatible with both neobanks and traditional banking operations. Key Benefits Lower Fees: Say goodbye to hefty monthly maintenance fees. Easier Access: Real-time access to your digital bank account and online banking account. Time-Saving: Automatic payments and electronic transactions save you time, unlike banking systems of the past that relied heavily on manual processes. Future-Proof Your Operations Our technology solutions—spanning AI to machine learning algorithms—are designed to create seamless experiences for FIDLEG and MIFID compliance. Whether it's transferring funds, checking account balances, or even depositing checks remotely, we've got you covered. Websites generally can't offer this level of service and security. Security and Compliance Safety is paramount. With InvestGlass, not only do you get more control over your financial goals, but you also benefit from enhanced security features. These include options for mobile check deposits and e-wallets, ensuring that your transactions are not just fast but secure as well. Attracting New Customers In a world where consumers are increasingly making the shift from carrying cash to digital payments, offering such advanced features can help attract new customers. Moreover, it allows existing clients to access banking services with greater ease, offering more security than traditional methods. So, are you ready to step into the future and leverage these incredible benefits of digital banking in 2023? With InvestGlass, the future is not just bright; it's revolutionary. --- - Published: 2022-09-06 - Modified: 2025-03-24 - URL: https://www.investglass.com/embed-a-form-on-wordpress-in-5-minutes-only/ - Categories: Article - Tags: Embed a Form on WordPress Good morning and welcome on invest last Monday, power boost. If you liked this video, please, don't forget to click on subscribe. We'll show you each week, the new InvestGlass tricks and tips to become faster and automate your business as much as you can. Now, today, we're going to show you how to create a lead capture form and how to add this lead capture form on your websites. For this. You need a WordPress website and an InvestGlass account. I'm using a press as well as Yootheme, which is a template editor, and you need an inverse last account. If you don't have an InvestGlass account, go to InvestGlass. com, go to try it free, and year signup. So this is what we're going to add today on this website for that go to my accounts company. So my account company, and then here, I already created a forum, which is a new onboarding form, click on the three dots here, public share, and you'll have a generic that will appear like this click share. All right. And then simply click on I-frame and then go to your website here. You see WordPress websites. Now I'm going to look into this page, click edit page Youtheme builder. Here, and I can simply paste the code as you find it here. All right. When you do so, um, you have to make sure also something very important, make sure that you activated the security "Where can I upload this form" otherwise it will not be possible to add this digital form on your WordPress website. Incorporating forms into your WordPress website is a strategic move to enhance user engagement and streamline data collection. Studies indicate that embedding forms can increase user interaction by up to 22%, as visitors are more inclined to provide information when presented with integrated, user-friendly forms. By following the steps outlined above, you can efficiently embed forms into your WordPress site, thereby improving user experience and fostering meaningful interactions. Make sure also it's an HTTPS. S means secure. It means also that your form will be harder to be copied or used for fishing. --- - Published: 2022-09-02 - Modified: 2025-10-10 - URL: https://www.investglass.com/what-will-replace-salesforce/ - Categories: Article - Tags: replacing salesforce Salesforce and Microsoft Dynamics a huge CRM, but they can be very expensive and difficult to use for any business size. A lot of people are looking for a replacement, and there are a lot of great options out there. In this post, we'll take a look at some of the best replacements for Salesforce and Microsoft Dynmics, and we'll compare them based on price, features, and ease of use. This is a pretty common sentiment when it comes to Salesforce. A lot of people feel like they're not getting the value they expected, and that can be frustrating. 60 percent of Salesforce customers would switch to another CRM solution if given the opportunity! Let's see how we can help you shift to InvestGlass the Swiss CRM. 1. Salesforce CRM and Microsoft Dynamics CRM can be expensive and difficult to use When people talk to us about Salesforce the first thing they tell us is that they have poor usability, complex integrations, and lack of support as primary concerns. Those big CRM are built to focus on the largest customers. Salesforce consultants are always suggested by the Salesforce sales teams. Sales reps will tell you quickly that if you wish for a successful delivery in your organization, you must go with those accredited consultants. This is the same if you have an intense usage of Hubspot CRM. Salesforce is huge and needs to have a more speciality solution. Most CRM now offers the same tools. For example, InvestGlass released a process builder, marketing tools that you would usually only find with top-notch Salesforce tools or with a specialized tool. While Salesforce is often among the top CRM vendors, it's been clear for over a decade that it's the most widely used platform. That doesn't mean it's the best option for every business, though. In fact, many businesses are looking for a replacement for Salesforce and Microsoft Dynamics. Hubspot CRM and Salesforce CRM out-of-the-box solutions are limited. If you want to be more effective you have to subscribe to a very expensive solution in a different tier. 2. There are a lot of great replacements for Salesforce and Microsoft Dynamics Replacing a CRM is not always easy. The first element you should consider it is the data quality, the data access restriction and the processes you have inside the CRM. There will be some limitations in the format of data you are currently using but CRM are now flexible enough to replicate the structures of data. Replace Salesforce means making users that the new system will be user-friendly. Would you be a large organisation or small business, your team hates chaging solution. You want to make sure that the screens will be similar, and details in the right place to prevent any drop in productivity. The good thing is that Salesforce's out-of-the-box functionality is limited so if you are a new user of Salesforce and your Salesforce consultant has done a poor customization job, you will easily migrate to a newer CRM. The solution are present in what they call the AppExchange which are not usually connected to the stack. This means that you need to build or set up the pipes between Salesforce and the new application. With InvestGlass we decided to have organic product development and hard-coded connection to the new applications when it is possible. We restricted the choices, keeping in mind one element: automation! The objective of the InvestGlass cloud solution is automation. 3. Replacing Salesforce and Microsoft is possible and this is how Planning a CRM is quite easy if you start with the right process. The product manager in your team should look into the basics of which data is collected, who can access it, what are they supposed to do with it, how it can be automated, and what are the key performance indicators. Yes... that's it... we recorded videos on youtube and offer on-demand video with loom to show you how to integrate your apps and build automated services with our without consultants. 4. Is a cheaper CRM solution a better idea? No, free CRM usually has a catch. Yes, it's not the case of Salesforce. Salesforce, and other top CRM providers, have a high price tag for their services. This can be a deterrent for businesses that are looking for an affordable replacement. However, it's important to remember that these providers offer a wide range of features and benefits that are not available with free CRM solutions. They may be less feature-rich, or they may not offer full support for your business needs. It's important to do your research before choosing a CRM solution, to make sure you're getting the best value for your money. Modern CRM must offer SMS and EMAIL integration. Usually, those integrations are easy setup for small businesses but complex for large organizations. This basic technology which you have into your Outlook for the past 20 years... is eavily billed by most US CRM. Companies usualy forget about that marketing incremental cost and when you analys your operations cost 2 years later it's too late. Some clients could think that home "develop" CRM is a good idea. We don't think so as there is always a technology debt, or burden that needs to be managed. A new version of the code library will mean that you need to update your homemade CRM. Tracking changes of security breaches won't make things easier if you decide to go on this road. What CRM offers it's also new functionality and streamlined connection to third-party apps. With InvestGlass we decided to offer the best fintech integration. If your company already uses a core system such as Temenos, Avaloq, Saascada, Railsbank... we can easily connect them to reflect your positions into the InvestGlass portfolio management tool. 5. Salesforce platform versus InvestGlass platform As you probably know, we are leaving in a world of a scarce workforce. If you choose a CRM with high consulting needs, you will never find a peacefully CRM sentiment. Nowadays, there is an increased cost compared to other leading vendors, the cost to implement Salesforce is notably higher. InvestGlass's network of consultants are specialised in small businesses, fintech, bank and financial intermediaries build. We are teaching them relevant techniques to build with efficiency the future of your business automation. Replace Salesforce with a Swiss CRM is also a decision to keep you data safe from the Cloud Act. The Cloud Act is a recent piece of legislation that was passed by the United States Congress in April 2018. The Cloud Act allows the US government to access data that is stored in other countries, including data that is stored on cloud-based platforms such as Salesforce, Hubspot, Microsoft CRM etc... Even if the data is stored on servers in Switzerland. The US government can access this data. This is the reason why so many banks and asset managers, crypto brokers are using InvestGlass and trust the InvestGlass team's expertise. InvestGlass third-party application marketplace is not as big as the huge CRM but we carefully curate our partner to build rich and simple integration. Our team will save you time as we know what end users are execpting in their day to day usage of InvestGlass. We are focusing on your business success. InvestGlass offers five fantastic tools to create new business automation : InvestGlass Digitial onboarding InvestGlass offers a digital onboarding solution that makes it easy for your business to get started with InvestGlass. The onboarding process is simple and efficient, and you can get started quickly and easily. The InvestGlass digital onboarding solution includes: - A personalized welcome message - Quick and easy registration - The ability to set up your account quickly and easily - The ability to start using InvestGlass immediately -Connection to Sumsub, Onfido, BasisID and more... InvestGlass flexible CRM InvestGlass is a flexible CRM that offers easy integration with third-party apps and a wide range of functionality. It is perfect for businesses of all sizes, and offers a variety of features that are perfect for small businesses, fintech companies, and banks. The flexible CRM will match any sales team, support team, or compliance team expectations. It will offer the same flexibility as Salesforce. InvestGlass is used by banks and is flexible enough to match sophisticated operations on multiple level: account, contact, relations, invoices, portfolio, positions, transactions, contracts ... InvestGlass CRM InvestGlass portfolio managment tools The InvestGlass portfolio management tools are the perfect solution for businesses that want to manage their portfolios efficiently and effectively. The InvestGlass portfolio management tools include: - A portfolio overview that provides a quick and easy summary of your portfolio - A detailed view of your individual investments, including information on performance, holdings, and more - The ability to create custom portfolios that meet your specific needs and requirements - The ability to track your performance over time and compare it with industry benchmarks - The ability to access a wide range of data and analytics that will help you make better investment decisions The InvestGlass portfolio management tools are the perfect solution for businesses that want to manage their portfolios effectively and efficiently. Contrary to Salesforce the PMS function is our major focus. The portfolio management tools are built with FINSA FIDLEG and MIFID rules to facilitate sales distribution with powerful marketing tools. The platform can reflect your custody positions on any type of security including crypto and private equity. InvestGlass Portfolio InvestGlass marketing automation The InvestGlass marketing automation solution makes it easy for you to create and manage your marketing campaigns. With the InvestGlass marketing automation solution, you can: - Create and manage your email campaigns quickly and easily - Upload your contact lists and send targeted email campaigns to specific groups of contacts - facilitate sales team day-to-day chores - Design and send customized HTML emails that look great and get results - Analyse the success of your email campaigns with detailed reports that show how many people opened your emails, clicked on links, and more InvestGlass employee / client portal The InvestGlass employee / client portal is the perfect solution for businesses that want to provide their employees or clients with secure access to their investment information. With the InvestGlass employee / client portal, you can: - Provide your employees or clients with secure access to your investment information - Control who has access to which information - Set up user groups so that you can easily manage access permissions - Restrict access to certain information according to user roles Replacing Salesforce can seem daunting, but with the right partner and the right tools, it can be easy and efficient. At InvestGlass, we offer a wide range of solutions that are perfect for businesses of all sizes and industries. We have the flexibility to meet your specific needs and requirements, and our team is dedicated to providing you with the best possible user experience. With our suite of portfolio management tools, marketing automation solutions, employee / client portal, and more, you’ll be able to manage your business more efficiently and effectively than ever before. Contact us today to learn more about how we can help you replace Salesforce and drive sales growth for your business. --- - Published: 2022-08-27 - Modified: 2025-02-24 - URL: https://www.investglass.com/how-to-implement-finsa/ - Categories: Article - Tags: client life cycle, FIDLEG, Financial Services Act, FINSA THIS IS NOT A LEGAL ADVICE - PLEASE CONSULT YOUR OWN LEGAL ADVISOR. As of January 1, 2018, the Financial Services Act (FinSA) came into effect in Switzerland (Federal Council shall regulate new details). The new act replaces the old Banking Act and regulates all financial services providers in Switzerland. The main purpose of the FinSA is to protect consumers by ensuring that only qualified and reputable providers offer financial services in Switzerland. In order to operate as a financial service provider in Switzerland, you must now obtain a license from FINMA, the Swiss financial regulator. ccording to FINMA, approximately 2,000 - 2,500 financial companies in Switzerland have been impacted by FinSA regulations since its enforcement in 2020. As of 2022, over 1,500 financial advisors have registered with the Financial Advisor Register (Beraterregister) to comply with the new requirements. Financial service providers managing assets exceeding CHF 10 million (around 11. 2 million USD) must obtain a license from FINMA. Non-compliance with FinSA can result in penalties of up to CHF 500,000 (approximately 560,000 USD). Moreover, the regulation enhances investor protection for over 4. 5 million retail investors in Switzerland by ensuring greater transparency in financial products and services. Only providers who meet rigorous qualifications and comply with strict rules and regulations will be granted a license by FINMA. So what does this mean for clients and how InvestGlass automate this bank process? First FINSA is built to improve trust... Clients can be assured that only licensed providers are authorized to offer financial services in Switzerland. All providers who have obtained a license from FINMA are subject to regular inspections to ensure compliance with FinSA regulations. Clients can feel confident that they are dealing with a reputable provider when they transact business with a licensed provider. The Financial Services Act (FinSA) applies to all financial service providers in Switzerland. This includes banks, insurance companies, asset managers, and any other company that provides financial services to consumers. On its FinSA website, banks provide information on the latest requirements arising from the Swiss Federal Act on Financial Services (FinSA) and the measures taken by banks to put them into practice from 1 January 2022. In this article, we will present key aspects of FinSa and how InvestGlass CRM and PMS are solving those challenges. Financial sercices act FinSa - Definitions Under the Financial Services Act, financial services mean the: acquisition or disposal of financial instruments; receipt and transmission of orders for financial instruments; administration of financial instruments and discretionary portfolio management also called centralized management; issuing of personal recommendations on financial instrument transactions that we call investment advice; granting of loans to finance financial instrument transactions or Lombard loans. A financial instrument is a security or other contractual right or obligation that gives the holder a financial interest in one or more underlying assets. A transmission of trading orders is when you buy or sell a security on behalf of another person. This includes placing an order with a financial institution to buy or sell a security on behalf of another person. A personal financial recommendation is investment advice that is given to an individual investor. It is important to remember that personal financial recommendations should only be given by qualified and registered investment advisors. unlicensed providers are not allowed to provide personal financial recommendations. Lombard loans are loans that are granted to finance financial instrument transactions. These loans are typically granted to individuals or businesses with a good credit history. Lombard loans are a type of short-term loan, and the interest rate is usually higher than for other types of loans. And financial instruments, financial services are regulated with FinSA : equity securities (shares, securities equivalent to shares such as participation certificates entitling the holder to dividend rights and/or voting rights, or securities convertible into equity securities); debt instruments: securities not classified as equity securities; units in collective investment schemes; structured products; derivatives; private investment structures; deposits whose redemption value or interest rate is risk or price dependent, excluding those with an interest rate linked to an interest rate index; bonds: units in an overall loan subject to uniform conditions. How the financial service provider will inform their customers? Most of the obligations laid down in the Swiss Federal Act on Financial Services are not applicable to the institutional client segment. Professional experience and regulated business under a registration body is protecting the bank. For the retail client, client protection is more important. Prudential supervision is organised into the documents published by the bank and sent to retail clients. Advisory, bankers, and compliance officers will also enjoy dashboards with all relevant information to review portfolios that are not in line with the client protection threshold. InvestGlass produces those documents and automated warnings. InvestGlass risk detection General information and financial institutions' acts should be disclosed Banks and brokers have to record and show what is their supervision by the Swiss Financial Market Supervisory Authority "FINMA. More information can at be found Laupenstrasse 27, CH-3003 Berne, Switzerland or on their website www. finma. ch. Financial services under the Swiss Financial Services Act (FinSA) The financial institutions should then present the services offered to retail clients, private clients, institutional clients, professional clients, and foreign clients subject. For example : Discretionary management mandate - the assets of clients will be managed with a model portfolio tool. The program of investment and rebalancing are standardised. Advisory investment mandates for entire portfolios are when a financial institution agrees to make all the investment decisions for a customer. This includes deciding which securities to buy or sell, and when to make these decisions. Advisory transaction mandates are when a financial institution agrees to make recommendations on specific financial instrument transactions for a customer. Here the advisory department can collect information coming directly from the CRM fields with a FINSA classification to detect suitability and appropriate incompatibilities. If it is accepted by the client, the advisor can apply some exception that we call Override. Those overrides are collected and recorded in Contact Report. Financial institutions that provide services other than personal financial recommendations, such as the receipt and transmission of orders for securities, are required to disclose this information to their customers. This brochure provides an overview of the Financial Services Act (FinSA) and how the bank will be complying with the new regulations. A Lombard loan is a type of short-term loan, and the interest rate is usually higher than for other types of loans. InvestGlass appropriateness detection Who is the Mediation body of the financial services act? Investors are free to contact the Swiss Banking Ombudsman. The mediation body to which banks are affiliated and located Bahnhofplatz 9, P. O. Box, CH-8021 Zurich, the ombudsman's office. The mediation procedure, as well as all the appropriate information, can be found on the following website www. bankingombudsman. ch. They are in charge of the mediation proceedings. Which Client segmentation is defined? Under the Swiss Federal Act on Financial Services, banks and brokers as financial services providers are required to assign each of their clients to one of the following three segments: private commonly called retail customers, professional clients or institutional investors This classification is done on the basis of the following principles:  Private clients are clients who are neither professional nor institutional investors; Professional clients are clients such as companies with professional treasury operations, occupational pension institutions and public law bodies, with a high level of knowledge and experience in financial fields; Institutional clients are clients such as banks, collective investment schemes, insurance companies and other financial intermediaries subject to prudential supervision in Switzerland or abroad, which, due to their status, structure and financial resources, are deemed to have a high level of sophistication in financial fields. This definition can be slightly different from one bank to another bank. Professional clients are regarded as sophisticated investors with a lower level of investor protection than Retail clients, as a result of their level of knowledge and experience and their ability to bear financial losses.   Private clients have the highest level of protection under the Financial Services Act (FinSA). They are defined as clients who are neither professional nor institutional investors. The reduction in the level of protection and change of classification to the professional client or institutional client is changing the client protection. If clients classified as private or professional wish to be classified in a segment offering a lower level of protection and they satisfy the conditions laid down in this regard, they should inform their banker or sales. He will provide them with an opting-out form for classification. This will impact the suitability and appropriateness test from the portfolio management tool and CRM interaction will be different too.   InvestGlass CRM Verification of suitability and appropriateness is the core added value of the InvestGlass Swiss Cloud Solution Discretionary asset management mandates If a client grants a Bank a discretionary asset management mandate, the Bank ensures that the investment strategy the client has chosen is suitable, given that client’s risk profile. The risk profile is a key factor in the relationship and is based on the information communicated by the client on his or her personal circumstances, investment objectives and risk appetite. It enables the Bank to gain an understanding of the client’s needs and to recommend an investment strategy that best meets those needs. It is therefore crucial that clients communicate information that is complete and accurate. The risk profile is regularly reviewed by the Bank in conjunction with the client.  Those suitability elements are recorded first from InvetGlass Digital onbaording forms which are recording all results inside the CRM. InvestGlass CRM is built for FINSA automation Advisory mandates for an entire portfolio For advisory mandates for entire portfolios, the bank ensures that the investment strategy is suitable in the same way as it does for discretionary asset management mandates.   With regard to all investment advice relating to a financial instrument offered by the Bank, the latter checks first that the financial instrument is suitable in terms of the investment strategy agreed and, second, that the client has sufficient knowledge to understand the risks linked to the instrument concerned (verification of appropriateness). If necessary, the Bank warns its client if the financial instrument is not suitable or appropriate in his or her particular case. These factors are documented by the Bank for its private clients. InvestGlass healthcheck Advisory transaction mandates With regard to advice requested by a client on a transaction in a financial instrument offered by the Bank, the bank checks whether the client is able to comprehend the risks connected with that financial instrument. If necessary, the Bank warns its client if the financial instrument is not appropriate in his or her particular case. However, in the case of an advisory transaction mandate, the Bank does not check whether the transaction is suitable, since it does not know the client’s risk profile or that client’s portfolio. Transaction execution (without advice) In the absence of a discretionary asset management mandate or advisory mandate, the Bank conducts no suitability or appropriateness checks when it executes an order for financial instruments communicated by a client, irrespective of private client or professional client classification). In the case of transaction execution without advice, the bank expressly draws its client’s attention to the fact that the Bank conducts no suitability or appropriateness checks, irrespective of whether the client is private, professional or institutional. The Bank does not reiterate this warning at any later stage in the contractual relationship. Clients acting through an external asset manager (Gérant indépendant, IFA) If a client appoints an external asset manager to manage assets entrusted to the bank, the Bank acts as a custodian bank and executes investment orders communicated by the client or his or her external manager, as required, based on the power of attorney granted by the client to the external manager. InvestGlass makes clients interaction easy and frictionless Appropriateness in the event of a Lombard loan application The Bank will provide information on the specific risks of the use of Lombard loans.  If the professional clients or private client have discretionary asset management mandate or advisory mandate, the Bank will also provide with advice on whether the loan amount they are seeking is suitable. If, due to the loan amount, the risk profile no longer corresponds to that initially agreed, the Bank will inform the client and examine the situation with his client, in order to examine alternative solutions. Financial relationships with third parties and management companies In the case of advisory transaction mandates or transaction execution services without advice, the bank will receive payments from third-party companies relating to the acquisition of collective investment schemes. The Bank retains these amounts and informs the client of the type and amount of the remuneration it has received. Therefore a client portal is needed to facilitate the transfer of a large amount of information. InvestGlass can be used for the recording of structured products information for example. If the client has granted a discretionary asset management mandate or advisory mandate for an entire portfolio, the bank does not receive such payments or will otherwise recredit them to the client in their entirety. The amounts recredited are shown on the annual account statement inside the portfolio management view. The portfolio view can be customised to fit professional client or retail client needs. Best execution of client orders The bank has put in place all the measures necessary to obtain the best possible result in executing client orders, be this in terms of price, cost, speed, probability of execution and settlement, size, nature of the order, or any other consideration involved in the execution of order what we call execution factors. InvestGlass is connected with third-party order management system tool. These measures apply irrespective of whether an order is executed by the Bank or communicated to a third party for execution. As a general rule, particular attention is paid to price and costs to guarantee the best possible outcome. However, for certain orders, financial instruments, markets, or market conditions, other execution factors may be equally important or take precedence over price to ensure the best possible execution. Basic factsheet and Collective Investment Schemes Act CISA The basic factsheet, key information document, (or its equivalent, published in accordance with European legislation and regulations) contains information on the key elements of certain financial instruments, including: - the name of the instrument; - the type of investment; - the risks associated with the investment; - how to contact the competent authority in the event of a problem. The European KIID fund contains all the information you need to know about a financial product, including the name of the product, the type of investment, the risks associated with the investment, and how to contact the competent authority in case of a problem. Collective Investment Schemes Act CISA are investment products that allow investors to pool their money with other investors in order to invest in a broad range of assets. These schemes can... --- - Published: 2022-08-25 - Modified: 2025-03-24 - URL: https://www.investglass.com/the-100-best-youtube-channels/ - Categories: Article - Tags: Best YouTube Channels There are thousands of channels on YouTube, but which ones are the best? In this article, we'll take a look at the 100 best channels that you should be following. Top Educational YouTube Channels The King of Random (10. 4 Million Subscribers)National Geographic (9. 7 Million Subscribers)Crash Course (8. 5 Million Subscribers)Ted-Ed (7. 8 Million Subscribers)Matthew Santoro (6. 2 Million Subscribers)Alltime10s (5. 5 Million Subscribers)SciShow (5. 3 Million Subscribers)Veritasium (5. 0 Million Subscribers)#Mind Warehouse (4. 9 Million Subscribers)Khan Academy (4. 4 Million Subscribers) Best YouTube Cooking Channels Tasty (10. 8 Million Subscribers)Epic Meal Time (7. 1 Million Subscribers)Jamie Oliver (4. 0 Million Subscribers)How To Cook That (3. 5 Million Subscribers)Binging with Babish (3. 4 Million Subscribers)Laura in the Kitchen (3. 3 Million Subscribers)MaangChi (3. 0 Million Subscribers)JunsKitchen (2. 9 Million Subscribers)Bon Appetit (2. 6 Million Subscribers)SORTEDfood (2. 1 Million Subscribers) Best Fitness and Workout YouTube Channels FitnessBlender (5. 3 Million Subscribers)blogilates (4. 4 Million Subscribers)XHIT Daily (3. 2 Million Subscribers)POPSUGAR Fitness (2. 5 Million Subscribers)ScottHermanFitness (2. 0 Million Subscribers)The Fitness Marshall (1. 5 Million Subscribers)Guru Mann Fitness (1. 4 Million Subscribers)Whitney Simmons (1. 3 Million Subscribers)Jordan Yeoh Fitness (1. 2 Million Subscribers)Sascha Fitness (1. 1 Million Subscribers) Best Yoga YouTube Channels Yoga With Adrienne (4. 1 Million Subscribers)PsycheTruth (2. 5 Million Subscribers)Boho Beautiful (919,000 Subscribers)KinoYoga (549,000 Subscribers)Fightmaster Yoga (418,00 Subscribers)SarahBethYoga (378,000 Subscribers)TaraStiles (317,000 Subscribers)Ekhart Yoga (303,000 Subscribers)DOYOUYOGA. com (230,000 Subscribers)Yoga By Candace (227,000 Subscribers) Best History YouTube Channels History Channel (2. 4 Million Subscribers)Alternate History Hub (1. 6 Million Subscribers)Simple History (1. 4 Million Subscribers)Oversimplified (1. 1 Million Subscribers)History Buffs (703,000 Subscribers)Timeline - World History Documentaries (578,000 Subscribers)Overly Sarcastic Productions (569,000 Subscribers)Historia Civillis (410,000 Subscribers)BazBattles (358,000 Subscribers)Feature History (349,000 Subscribers) Best Science YouTube Channels AsapSCIENCE (8. 3 Million Subscribers)Kurzgesagt (7. 3 Million Subscribers)SmarterEveryDay (6. 0 Million Subscribers)minutephysics (4. 5 Million Subscribers)TheBackYardScientist (3. 6 Million Subscribers)charlieissocoollike (2. 3 Million Subscribers)Beyond Science (2. 1 Million Subscribers)Science Channel (1. 7 Million Subscribers)IncredibleScience (817,000 Subscribers)Science Insider (503,000 Subscribers) Best YouTube News Channels Vice (10 Million Subscribers)IndiaTV (7. 6 Million Subscribers)Barcroft TV (5. 6 Million Subscribers)CNN (5. 1 Million Subscribers)Vox (5. 0 Million Subscribers)ABS-CBN News (4. 9 Million Subscribers)Inside Edition (4. 8 Million Subscribers)ABC News (4. 7 Million Subscribers)The Young Turks (4. 2 Million Subscribers)BBC News (3. 4 Million Subscribers) Best Music YouTube Channels Ed Sheeran (35. 1 Million Subscribers)Eminem (33. 8 Million Subscribers)Katy Perry (31. 8 Million Subscribers)Taylor Swift (31. 5 Million Subscribers)One Direction (28. 4 Million Subscribers)Ariana Grande (26. 9 Million Subscribers)Spinnin’ Records (23. 5 Million Subscribers)Trap Nation (23. 3 Million Subscribers)Bruno Mars (23. 0 Million Subscribers)Marshmello (21. 7 Million Subscribers) Best Comedy YouTube Channels Smosh (23. 6 Million Subscribers)shane (18. 9 Million Subscribers)JennaMarbles (18. 8 Million Subscribers)The Tonight Show Starring Jimmy Fallon (18. 7 Million Subscribers)Liza Koshy (16. 3 Million Subscribers)||Super Woman|| (14. 4 Million Subscribers)FailArmy (14. 3 Million Subscribers)Rclbeauty101 (13. 8 Million Subscribers)CollegeHumor (13. 3 Million Subscribers)Lele Pons (12. 3 Million Subscribers) Best Travel YouTube Channels INSIDER (3. 3 Million Subscribers)Mark Wiens (2. 8 Million Subscribers)George Benson (1. 1 Million Subscribers)Collin Abroadcast (852,000 Subscribers)High On Life (592,000 Subscribers)Expedia (570,000 Subscribers)Miss Mina (547,000 Subscribers)Chonnyday (505,000 Subscribers)Stories (490,000 Subscribers)Rick Steves’ Europe (489,000 Subscribers) How can I start a Youtube Channel? To start a YouTube channel, you need a Google account. You also need to create a channel name and choose a channel type. The most popular type of channel is the standard type, which allows you to upload videos and share them with your subscribers. To start a YouTube channel, you need a Google account. You also need to create a channel name and choose a channel type. The most popular type of channel is the standard type, which allows you to upload videos and share them with your subscribers. Once you have created your channel, you can start uploading videos. To get paid, you will need to become a partner with YouTube. This requires meeting certain viewership and subscriber thresholds. Once you are a partner, you can sell advertising space on your videos or use affiliate marketing to promote products. You can also offer paid subscriptions to your channel. Starting a YouTube channel will cost nothing other than the time it takes to create a Google account and set up your channel. There are no costs associated with becoming a YouTube partner or monetizing your videos. What is VLOGGING? Here is a list of the basic video production equipment you will need when you start a YouTube channel: Camera. Microphone. Camera. The latest macbook pro cam is perfect. External Microphone. Yes this is a must... Tripod or Gimbal Stabilizer. If you are using an external cameraLighting. Always ! Video Editing Software. If you are editing - but you can use Loom. com if you are lazy. InvestGlass channel is not yet as popular but you can have a look too and we suggest you subscribe! --- - Published: 2022-08-25 - Modified: 2025-10-16 - URL: https://www.investglass.com/the-etf-imperative-where-they-fit-now-in-your-client-portfolios/ - Categories: Article - Tags: ETF in managed portfolio The ETF Imperative: Where They Fit Now In Your Client Portfolios The global economy is in a period of great flux right now. Markets are more volatile than ever, and traditional investment vehicles are no longer providing the stability they once did. In this environment, Exchange Traded Funds (ETFs) have become an increasingly important part of many investors' portfolios. What are exchange-traded funds and what is the difference with mutual funds? Exchange-traded funds (ETFs) are investment vehicles that allow investors to buy into a collection of assets, such as stocks, bonds, or commodities, all at once. ETFs are similar to mutual funds in that they offer investors a way to pool their money together and invest in a variety of assets. The main difference between ETFs and mutual funds is that ETFs are traded on exchanges, just like stocks. This means that ETFs can be bought and sold throughout the day, just like other stocks. Mutual funds, on the other hand, can only be bought or sold at the end of the day when they are priced based on the net asset value of the fund's holdings. This difference in trading style means that ETFs can be more volatile than mutual funds. But it also allows ETF investors to take advantage of price swings throughout the day, which can sometimes lead to greater profits. There are a variety of different types of ETFs, which can be broken down into five main categories: equity etf, fixed income etf, commodity etf, currency etf, and alternative etf. Equity ETFs track stocks and are designed to provide investors with exposure to the stock market. Equity ETFs can be broken down into further categories, such as growth or value stocks, and they can also focus on a specific industry or region. Leveraged ETFs are designed to use leverage to amplify returns. Inverse ETFs are designed to profit from a decline in the underlying market or index. Actively managed ETFs are designed to outperform an index, unlike most ETFs. Fixed income ETFs track bonds and other debt instruments. These ETFs can provide investors with exposure to the bond market, as well as to specific sectors or regions. Commodity ETFs track physical commodities such as gold, silver, oil, and corn. These ETFs allow investors to invest in commodities without having to purchase and store the underlying assets. Currency ETFs track different currencies against each other. These ETFs can be used to hedge against currency fluctuations or to speculate on movements in the currency markets. Alternative ETFs track assets such as hedge funds, private equity, and real estate. These ETFs provide investors with exposure to these alternative asset classes without needing to invest in them directly. What is an ETN? exchange-traded note? An exchange-traded note (ETN) is a type of ETF that is designed to track the performance of a specific index or debt instrument. ETNs are similar to ETFs in that they are traded on exchanges and can be bought and sold throughout the day. The main difference between ETNs and ETFs is that ETNs are debt instruments, whereas ETFs are equity investments. This means that ETN investors are actually lending money to the issuer of the ETN in exchange for a promise of returns. ETF investors, on the other hand, are buying shares in the ETF and becoming owners of the underlying assets. Because of this difference, ETNs tend to be more volatile than ETFs and have a higher risk of default. But they can also offer higher returns potential than many ETFs. What is the importance of exchange-traded fund for portfolio diversification? Exchange-traded funds can play an important role in a portfolio by providing diversification. Diversification is the process of spreading your money across a variety of different investments in order to reduce your risk. ETFs offer investors a way to buy into a variety of different assets all at once, which can help to reduce risk. By investing in a diversified group of assets, investors can reduce the chances that any one investment will lose value. This is important in today's volatile markets, where traditional investment vehicles are no longer providing the stability they once did. ETFs can also be used to target certain areas of the market, such as the technology sector or the energy sector. This can allow investors to focus their portfolios on specific industries or sectors that they believe will outperform the broader market. Net asset value and portfolio mixes Portfolio mixes are important for investors when it comes to allocating their money. A portfolio mix is a collection of different investments that an investor uses to achieve their desired outcome. There is a variety of different portfolio mixes that investors can use, depending on their goals and risk tolerance. Some common portfolio mixes include: 1. The growth portfolio: This mix is for investors who are looking for capital gains and are comfortable with taking on more risk. The growth portfolio typically consists of stocks and other high-risk investments. 2. The income portfolio: This mix is for investors who are looking for regular income payments and are comfortable with lower returns. The income portfolio typically consists of bonds and other low-risk investments. 3. The balanced portfolio: This mix is for investors who want a mix of capital gains, income, and stability. The balanced portfolio typically consists of a mix of stocks, bonds, and other moderate-risk investments. 4. The conservative portfolio: This mix is for investors who are looking for stability and limited losses. The conservative portfolio typically consists of government bonds and other low-risk investments. Who are the ETF providers and what ETF prices should you expect? The main providers of ETFs are large investment banks, such as Goldman Sachs etf, JPMorgan Chase etf, Vanguard etfs, and Bank of America etf. These banks offer a variety of ETFs that cover a wide range of asset classes and industries. Smaller investment firms also offer ETFs, including WisdomTree etf, Invesco etf, and Charles Schwab etf. These firms typically focus on a specific niche, such as international stocks or renewable energy. What are passive index funds ETF ? Passive index funds are a type of ETF that track an index, rather than trying to beat the market. This means that they provide investors with a way to invest in a specific index, such as the S&P 500 or the NASDAQ 100, without having to purchase all of the stocks that are included in the index. Passive index funds are a great option for investors who want to invest in a specific index but don't want to take on the risk that comes with picking individual stocks. They also provide investors with a way to keep costs low, as passive funds typically have lower expense ratios than active funds. Brokerage account gives you access to a wide variety of ETFs. Many online brokerages also offer ETFs to their clients, including TD Ameritrade, Swissquote, Boursorama, Merrill Lynch. An ETF's price is based on the net asset value of the fund's holdings. This means that the price can change throughout the day as the value of the underlying assets fluctuate. The price will usually be quoted at the end of the day, when the fund's holdings are priced based on their net asset value. This affordability is important in today's economy, where many people are struggling to save money. ETFs provide an easy way for investors to get started with investing, without having to worry about expensive fees. ETFs provide a way for investors to take back control of their investable assets. By investing in ETFs, investors can get access to a variety of different assets at a fraction of the cost of buying them individually. This affordability is important in today's economy, where many people are struggling to save money. ETFs provide an easy way for investors to get started with investing, without having to worry about expensive fees. ETFs are also a simple investment option. They can be bought and sold just like stocks, which makes them easy for investors to understand and use. And because ETFs track indexes, they provide a diversified investment option that is easy to manage. These factors make ETFs a smart and affordable choice for investors looking to grow their money for the future. How can InvestGlass PMS help to reach investment objectives? InvestGlass portfolio management tool can help professional investors diversify portfolios quicker. The PMS solution offers a suitability and appropriateness tool which makes investment decisions reliable and fast. Will you be managing a portfolio with individual stocks, real estate investment trusts, on emerging markets, active ETFs, passive ETFs, or any other trading strategy, Investglass offers a powerful artificial intelligence built for investment decisions. Institutional investors will appreciate that Investglass offers a deep analysis of the underlying index in underlying securities. Portfolio managers will use the Investglass portfolio management tool to reach investment objectives and generate rebalancing with ETF. ETF Database such as Bloomberg database or Morningstar database can be connected inside the portfolio management tool. Therefore ETF data will be presented with detailed information. If you are a mutual fund sales, or an institutional investor you will appreciate Investglass CRM, a client relationship management solution to improve your fund distribution. In one filter you can find portfolios or investors looking for market volatility and build a bespoke investment solicitation. --- - Published: 2022-08-25 - Modified: 2025-03-19 - URL: https://www.investglass.com/5-strategies-to-make-your-fintech-content-more-engaging/ - Categories: Article - Tags: fintech marketing When it comes to fintech, there’s a lot of information out there. And a lot of it is dry. Statistics, numbers, and graphs are all well and good, but they don’t always hold people’s attention. If you want your readers to stick around, you need to make your content more engaging. 1. Understand your audience before your initiate your fintech marketing strategy As marketing advice, your should know your audience “know your audience”. Your audience is people who are interested in finance and technology. You need to make your content more interesting to them so that they will stick around and learn more. Your audience will look for the following : Your value propositionYour valuesIf you are creating valuable contentIf the solution is available on mobile devicesRating show how you offer an amazing customer serviceIf they can connect to the existing banking app Studies show that 95% of millennials now use fintech, and 9 in 10 Americans use some type of fintech app. Apple is going to be the most prominent player in fintech in the next 3 years. Many millennials are in the early stages of figuring out their finances. They may not be familiar with all the terminology, so it’s important to write in a more informal tone. Use language that is easy to understand and avoid using too much jargon. Visuals are a great way to break up the text and keep people engaged. Include graphs, charts, and images to help illustrate your points. 2. Share customer stories Share a customer story that illustrates how your fintech product has helped or benefited them. When I was first starting out in my career, I didn't have a lot of money saved up. I was really struggling to make ends meet and I didn't know how I was going to get by. But then my friend told me about this new app she had been using that was designed to help people like me. The app was called 'XXX' and it allowed users to create budgets and track their spending. With XXXX, I was able to see where all my money was going and figure out where I could cut back. I wasn't making a lot of money, but with XXXX, I was able to make it work. Now, I'm able to save for the future and feel more confident about my finances. Your positioning can be built by influencer marketing, anecdotes, reviews, or straight-up recommendations, capturing website traffic with minimum SEO efforts, ppc ads, publishing Facebook post... Make sure that you generate relevant content that new users will read for faster fintech adoption. To generate digital word of mouth, the brand added user comments to its online content, providing insight into both its customer base and its product. This gave potential customers a real-life look at how the product worked and what people thought of it. It also helped to create a sense of community among users, which can encourage people to stick around and keep using the product. You can also build a digital marketing expansion with a budget on ad campaigns. . Some possible KPIs to measure the success of your fintech marketing campaigns targeting individual goals could include: -The number of website visitors who clicked on an ad campaign -The number of leads generated from ad campaigns -The percentage of website visitors who became customers after clicking on an ad campaign -The average amount spent by customers who were referred by an ad campaign Ad campaigns are a great way to reach a wider audience and promote your product. They can help to generate interest in your product and encourage people to try it out. If you're not sure where to start, there are a few things to keep in mind. First, make sure you have a clear goal for your campaign. What do you want to achieve? Next, determine your target audience. Who are you trying to reach? Once you know who you're targeting, create some ads that will appeal to them. Finally, make sure your website is ready to convert traffic into customers. Have a strong call to action and make it easy for people to purchase your product. If you follow these tips, you can create a successful ad campaign that will help promote your fintech product. Ad campaigns are great for financial institutions, but it could be too pricy for starting fintech products. While ad campaigns are a great way to reach a wider audience and promote your product, they can be too expensive for fintech startups just starting out. Fintech products need to find other ways to generate awareness and interest, such as user stories, visuals, and content that is easy to understand. Fintech sector is paying a lot on google search results to be on top when users look for financial products. Therefore we suggest use user-generated content. User-generated content (UGC) is a great way to promote your product and build trust with potential customers. UGC can be anything from customer reviews to testimonials, social media posts, or even pictures or videos of people using your product. PLus you can push it on numerous social media platforms and you don't. need specific marketing tools to quickly attract new customers. 3. Leverage audio and video content In an age when 62% of U. S. consumers have listened to a podcast and US adults average 2:41 hours a day watching videos online or on their smartphone! Financial companies understand that video and audio content are extremely popular and are very effective in engaging customers. According to a study by the Content Marketing Institute, 70% of respondents said they preferred video over any other type of content, and 85% said they would like to see more video from brands in the future. So if you're not already using audio and video content to promote your product, now is the time to start. There are a number of ways you can use this type of content to your advantage. You can create tutorial videos or webinars to show potential customers how to use your product. You can also create customer testimonials or case studies that show how your product has helped others. In an age when more and more people are turning to the internet for information, it's no surprise that video is one of the most popular content formats. And when it comes to financial products, video can be a great way to introduce potential customers to your product and explain how it works. Video can help simplify complex topics and make them easier to understand. It can also help build trust with potential customers by giving them a real-life look at how your product works and what people think of it. Plus, videos are engaging and entertaining, which can encourage people to stick around and learn more about your product. If you're not already using video to promote your fintech product, now is the time to start. There are a number of ways you can use this type of content to your advantage. You can create tutorial videos or webinars that show potential customers how to use your product. You can also create customer testimonials or case studies that show how your product has helped others. Traditional financial series understand also know the importance of podcasting your marketing messages should be more aggressive and of course compatible with mobile users! 4. Showcase your team fintech industry's best customer journey One of the reasons brands have a “Meet the Team” page on their website is because they want to show potential customers that they have a team of experts who can help them. And when it comes to fintech products, this is especially important. People want to know that they're dealing with a company that knows what they're doing, and they're more likely to trust a company that has qualified experts on its team. So if you want to build trust with potential customers, showcase your team of experts on your website. Your team page doesn't need to be long, but it should include information about each member of your teams, such as their title, years of experience, and areas of expertise. You can also include photos and bios for each team member. If you want to build trust with potential customers, showcase your team of experts on your website. "Fintech brand teams should highlight their knowledge and experience on their website to inspire confidence in potential customers" 5. Include your business in the fintech industry ecosystem Marketing efforts are easier when it's a third party talking about your right ? You should become an industry expert and a familiar name to be reckoned with. Fintech companies are disrupting the financial sector as we know it, and that's why it's so important to get your brand out there. Business growth will follow if you are resilient in building a friendly fintech marketing approach with your ecosystem. Fintech apps, in general, should focus on a few core areas such as payments, lending, and savings & investment to be viable in the long term. However, it is not uncommon for fintechs to branch out into other areas as well. Here are some ideas you can try to improve your marketing strategy : hire fintech marketing consultantsconnect with fintech influencers on social mediabuild a 1+1 = 3 strategy with third-party fintech appsA/B test your ideal target audience with email marketingcreate your own meetup to generate your own fintech marketing spaceconnect with so-called micro-influencersencourage users to promote their products to their networksensure that the branding strategy is consistent throughout the multiple marketing campaigns you runcontribute to marketing tactics of universities and official regulation institutionscapitalize on word-of-mouth customer acquisitionuse partnership marketing techniquesconnect with existing customers and engage them to share your organic marketing content on their favorite social mediacreate valuable content that attracts and engages potential customersdifferentiate yourself from traditional financial institutionscreate awareness and your act of company culture and customer-centric approach The bottom line Fintech companies should produce continuous marketing efforts This is where you come in. As a fintech company, it's your job to educate your audience about the importance of your product, and why they should be using it. You can do this through blog posts, whitepapers, webinars, and even social media. Fintech marketing techniques are similar to other industries. As a fintech company, it's your job to educate your audience about the importance of your product or organic marketing, and why they should be using it. You can do this through blog posts, whitepapers, webinars, and even social media. Fintech marketing techniques are similar to other industries. Make sure you focus on educating your audience about the benefits of using your product, and how it can help them save time and money. When you can show people that your product is valuable and relevant to their lives, they'll be more likely to trust you and buy from you. If you want to build trust with potential customers, showcase your team of experts on your website. Your team page doesn't need to be long, but it should include information about each member of your team, such as their title, years of experience, and areas of expertise. You can also include photos and bios for each team member. If you want to build trust with potential customers, make sure you focus on educating them about the benefits of using your product. Financial content doesn't have to be boring or monotonous. It can be engaging, relevant, and meaningful to your customers. --- - Published: 2022-08-25 - Modified: 2025-03-25 - URL: https://www.investglass.com/10-fresh-way-to-say-for-example/ - Categories: Article - Tags: for-example-synonym Repetitive word usage can make writing monotonous and unoriginal, reducing reader engagement. Studies show that using a diverse vocabulary can improve comprehension and retention by up to 30% (VeryBigBrain). Incorporating varied expressions not only enlivens your prose but also enhances clarity. For instance, instead of repeatedly using "for example," consider alternatives like "for instance," "such as," "to illustrate," or "namely" (YourDictionary). This diversification maintains reader interest and prevents redundancy. Additionally, research suggests that overusing certain words can negatively affect the perceived quality of writing, making it essential to employ synonyms and varied sentence structures (Thesaurus. com). By consciously varying your language, you ensure that your writing remains engaging, dynamic, and effective in conveying your message. Powers of synonyms in communication Using synonyms is a great way to showcase your vocabulary and express yourself uniquely. However, The University of North Carolina's Writing Center emphasizes this can be more time-consuming and challenging for you to find the right words for the context. In what contexts is “for instance” best used? When to Use "For Instance" Formal Writing and Professional Communication "For instance" shines in formal writing, making it an ideal choice when crafting reports, academic papers, or business proposals. It helps to illustrate points with clarity, offering a refined alternative to "for example. " Email Outreach and Sales Pitches In the world of sales and marketing, particularly during initial email outreach to potential clients, "for instance" can effectively highlight use cases of your product or service. It adds a touch of professionalism and precision that resonates with a sophisticated audience. Presentations and Public Speaking Whether you're delivering a presentation or engaging in public speaking, "for instance" can gracefully introduce examples that back up your claims. It maintains the flow and engages your audience by providing concrete illustrations of abstract ideas. Technical and Instructional Writing In technical manuals or instructional guides, "for instance" can be used to clarify complex concepts. By providing specific examples, it aids understanding and ensures that the reader can easily grasp the content. By incorporating "for instance" in these contexts, your communication can become more effective and distinguished. When should "let's say" be used in communication? When Should "Let's Say" Be Used in Communication? "Let's say" is a versatile phrase often used to encourage imagination or hypothetical thinking. Here's how and when to use it effectively: Informal Conversations: Great for casual discussions where you want to present a hypothetical scenario without sounding too formal. Example: “Let’s say you could travel anywhere in the world tomorrow. Where would you go? ” Engaging Presentations: Helps make complex ideas more relatable by breaking them down into simple hypothetical scenarios. Example: “Let’s say our team adopts this new strategy. How might it change our quarterly results? ” Creative Brainstorming: Ideal for stimulating creative thinking by prompting others to explore new possibilities. Example: “Let’s say our budget was unlimited. What innovative features could we introduce? ” Educational Contexts: Encourages students or trainees to think critically and explore different outcomes. Example: “Let’s say this historical event had a different result. How might history have changed? ” Writing and Storytelling: Useful for authors and content creators looking to hook their audience with engaging narratives. Example: “Let’s say you’re a detective piecing together clues in a mystery. ” In summary, "let's say" can be used whenever you want to spark imagination or simplify the understanding of complex ideas, making it a powerful tool for a range of communication scenarios. How can "case in point" effectively back up a claim? How "Case in Point" Effectively Backs Up a Claim When you've made a bold statement and need to reinforce it with evidence, using the phrase "case in point" can be a powerful tool. It seamlessly introduces concrete examples that validate your claims, making your argument more compelling. Imagine you're advocating for the benefits of implementing recycling initiatives in restaurants. You might say: "Increasing the number of recycling bins can significantly reduce waste. Case in point: At a local eatery, adding a few strategically placed bins resulted in a 14% reduction in disposable waste. " Why It Works: Direct Evidence: The phrase leads directly into an example, making it easy for the audience to grasp the supporting evidence without additional explanation. Narrative Enhancement: It helps transition from theory to practical, real-world implications, which can make the story more engaging and persuasive. Versatility: Suitable for both formal reports and casual discussions, "case in point" adds gravity to your examples, no matter the setting. Best For: This phrase's adaptability makes it excellent for situations ranging from casual conversations to professional presentations, providing an authoritative yet accessible way to substantiate claims. How can "to give you an idea" be effectively used in communication? How to Effectively Use "To Give You an Idea" in Communication The phrase "to give you an idea" is a versatile tool that can seamlessly introduce examples or use cases, enhancing both clarity and engagement in your communication. Why Use This Phrase? By prefacing information with "to give you an idea," you're setting the stage for your audience to grasp the significance of what follows. It serves as a bridge, connecting abstract concepts with concrete examples. Practical Application Consider using "to give you an idea" when you want to highlight the impact of a particular strategy or product: Imagine implementing a new project management tool. To give you an idea, companies like Efficiency Corp. saw a 40% reduction in project completion times within six months of adoption. This approach underscores the benefits in a relatable way, enabling your audience to visualize potential outcomes. Best Situations for Use The phrase fits well in both formal and informal settings. Whether you're presenting to stakeholders or discussing improvements in a team meeting, "to give you an idea" can add depth and context to your points. Key Takeaways Engagement: Helps keep your audience interested by painting a vivid picture. Clarity: Provides a clear example, aiding comprehension. Versatility: Suitable for varying degrees of formality. Incorporating this phrase strategically will not only enhance understanding but also make your communication more compelling and relatable. How does "such as" help in explaining a point further? How "Such As" Enhances Explanation The phrase "such as" plays a crucial role in communication by providing clear, illustrative examples that enhance the reader's understanding. When making a statement, incorporating specific instances using "such as" can clarify and strengthen your point. Breaking Down Complex Concepts Using "such as" allows you to break down complex ideas into digestible parts. For instance, tech companies improving employee efficiency might list changes, such as a 15% boost in productivity or a 40% hike in sales revenue. This not only validates the claim but also makes the information more relatable and easier to grasp. Making Information Relatable "Such as" bridges the gap between abstract ideas and tangible evidence. Imagine a new software's benefits discussed with general terms, leaving the audience guessing. By adding specifics—such as increased task automation or enhanced data security—the advantages become clear and practical. Versatile in Tonality The phrase can be flexibly used in both formal and informal contexts. In a business report, it might highlight detailed statistics, while in casual conversation, it might pinpoint favorite activities, such as hiking or reading. The Takeaway Incorporating "such as" enriches descriptions, making them vivid and precise. Whether explaining a point in a research paper or a marketing campaign, it turns vague assertions into solid, persuasive arguments. How does "suppose that" engage listeners during communication? Engaging Your Audience with "Suppose That" The phrase "suppose that" is a powerful tool in communication, effectively drawing listeners into the heart of your message. By using this phrase, you place your audience in a hypothetical scenario, allowing them to visualize and engage with the concept you're presenting. Creates a Personal Connection: When you begin with "suppose that," you make your listener the protagonist of the narrative. This personalized approach grabs their attention because it invites them to actively participate in the scenario. Encourages Imagination: This phrase opens the door to creative thinking. It encourages listeners to imagine possibilities beyond their current reality, which can be particularly effective in both storytelling and persuasion. Highlights Potential Realities: Consider a scenario where "suppose that" is used to illustrate an opportunity, such as reallocating time spent on administrative tasks to more productive activities like emailing and meeting with clients. This not only highlights inefficiencies but also paints a picture of a more effective use of time. Flexible Use: Whether in a casual conversation or a formal presentation, "suppose that" serves as a versatile tool to introduce new ideas or examples, making complex information more accessible and engaging. By framing your message with "suppose that," you harness the power of imagination, making your communication more relatable and impactful. What is the best use case for the phrase "in particular"? Understanding when to use the phrase "in particular" can enhance your communication, whether you're drafting an email, writing a report, or creating a marketing strategy. Use Case: Highlighting Specifics Informal Settings: "In particular" is valuable when you want to emphasize a particular point or detail among several options or ideas. For instance, when sharing a travel experience, you might say, "The beaches were stunning, in particular, the crystal-clear waters of Bora Bora. " Formal Communications: In formal writing or professional settings, the phrase helps to point out specific data or findings. When presenting a report, you could state, "The sales figures have improved significantly; in particular, the North American market has shown a 20% increase. " Key Benefits Clarity and Emphasis: It makes your point clear by focusing on a specific aspect or example. Versatility: Suitable for both casual conversations and detailed professional reports. Quick Tips Use "in particular" to zero in on a crucial aspect that stands out. Ensure it’s followed by information that enriches the conversation or document. By mastering where and how to use "in particular," you can effectively draw attention to noteworthy details, enhancing both the impact and clarity of your communication. What is the best context to use "to illustrate" in formal writing? Best Context for Using "To Illustrate" in Formal Writing In formal writing, the phrase "to illustrate" is ideal for providing concrete examples that reinforce your argument or point of view. This expression is particularly useful when you need to substantiate a claim or clarify a complex concept with evidence that your audience can easily understand. Example of Appropriate Usage: Consider the importance of cybersecurity measures across various industries. You might argue that even businesses traditionally seen as low-risk require robust protection strategies. To illustrate, imagine a successful defense against a sophisticated cyber-attack on a chain of pet stores, which could have otherwise resulted in severe disruptions across all their locations. Why "To Illustrate" Works Effectively: Precision: Helps specify and clarify your argument. Engagement: Captures the reader's interest with a relatable scenario. Clarity: Breaks down complicated information into digestible parts. In summary, use "to illustrate" in formal contexts to enhance your arguments by adding vivid, understandable examples that resonate with your audience. What Types of Content Can "To Show You What I Mean" Be Useful For? When you're looking to support a point or enhance your message, certain types of content work particularly well with the phrase "to show you what I mean. " Here's a breakdown: Customer Testimonials: These firsthand accounts can vividly illustrate customer satisfaction and trust in your brand. Videos: Whether it's a demonstration, animation, or interview, videos can visually engage and clarify complex information. Blog Posts: Dive deeper into topics, providing context and detailed examples that align with your message. Case Studies: Provide comprehensive narratives of challenges and solutions, showcasing real-world applications and results. Press Releases: Highlight latest achievements or developments, offering an authoritative source to underline your point. Each type of content brings its unique strengths in vividly communicating your ideas, making "to show you what I mean" an effective lead-in for introducing them. How can "pretend that" set the scene in a conversation? Imagining scenarios can be a powerful tool in setting the stage for a conversation. When you encourage someone to "pretend that," you invite them to visualize a situation that might not exist yet, but one that can drive an impactful discussion. For instance, consider the onboarding process for new employees. Envisioning a scenario where new hires dedicate their first 10 days to immersing themselves in the company's product, team, culture, and customer base can transform their understanding and future performance. Here's how using "pretend that" can create an effective conversation starter: Visualization: It helps the listener picture an ideal or alternative reality, providing a clear vision of potential outcomes. Engagement: By imagining different scenarios, individuals are more likely to engage deeply with the conversation, fostering creativity and critical thinking. Exploration of Possibilities: This approach opens up the discussion to explore a variety of paths and potential solutions before deciding on a course of action. Such imaginative exercises can be particularly useful in areas such as strategic planning or team development, where envisioning future possibilities can lead to innovative solutions and higher retention rates. In which situations is "e. g. " most suitable? "E. g. " is most suitable in formal writing or situations where you need to provide examples to clarify your point. It is particularly helpful in academic papers, professional reports, and technical documents where you want to list representative items without giving an exhaustive list. For instance, if you're writing a business proposal and want to suggest potential competitors, you might say, "We need to analyze major industry players. " This indicates that these companies are examples but not the totality of companies to be considered. Additionally, "e. g. " is useful in educational content, where instructors might illustrate a concept with specific examples to foster understanding. In everyday online articles or guides, using "e. g. " helps to succinctly present examples, enhancing the clarity and engagement of the text without overwhelming the reader with too much detail. Why is "Imagine" a Potent Tool in Casual Conversations? The word "imagine" serves as a powerful catalyst in informal interactions because it taps into the emotional and psychological processes of visualization and empathy. When you ask someone to "imagine" a scenario, you are effectively inviting them to create a mental picture that resonates on a personal level. Here's why this can be incredibly impactful: Enhanced Engagement: By prompting someone to visualize a scenario, you engage their imagination, fostering a deeper involvement in the conversation. Emotional Resonance: Imagining a scenario can evoke emotions linked to the envisioned outcome. Empathy Development: In informal settings, where rapport is crucial, asking someone to envision a scenario helps them place themselves in the shoes of another. This builds empathy, strengthening the emotional bond between participants. Future Possibilities: Encouraging someone to visualize future possibilities, like increased success or personal improvement, inspires motivation and optimism. By utilizing "imagine" in casual dialogue, you can seamlessly bridge logic with emotion, making the conversation both engaging and meaningful. This tactic not only captures the listener's attention but also fosters a genuine... --- - Published: 2022-08-23 - Modified: 2025-03-24 - URL: https://www.investglass.com/how-do-sepa-transfers-work/ - Categories: Article - Tags: SEPA transfers How do SEPA transfers work? The Single Euro Payments Area (SEPA) enables seamless euro-denominated bank transfers across participating countries, simplifying cross-border transactions. As of 2025, SEPA encompasses 40 countries, including all 27 European Union (EU) member states, the four European Free Trade Association (EFTA) countries—Iceland, Liechtenstein, Norway, and Switzerland—as well as the United Kingdom. Additionally, microstates such as Andorra, Monaco, San Marino, and Vatican City participate in SEPA. Furthermore, countries in the process of EU accession, including Albania, Moldova, Montenegro, and North Macedonia, have also joined SEPA. This extensive participation ensures that over 500 million people can send and receive payments under uniform conditions, irrespective of their location within the SEPA zone. Normally an instant transfer is limited to 100,000 euros but in practice, the maximum amount of an instant transfer depends on the bank or financial institutions offering this option! Banks cannot make deductions from the transferred amount but are allowed to charge transfer fees only if they are charged uniformly to all members of the European Economic Area (EEA).   SEPA should be available 24/7 and it takes less than 15 seconds - direct routing. The deadline for contesting an instant transfer is 13 months. Otherwise, the transfer can not be contested. A transfer requires the account holder to act voluntarily and validate the transaction, assuming the holder’s agreement to carry out the transfer. Recurring payments via SEPA can improve your cash flow as well as reduce failed and late payments. By setting up regular payments, you can ensure that money is transferred automatically from one account to another. This can help you to avoid late payment fees, and ensure that your cash flow remains consistent. Additionally, using SEPA for recurring payments can help to reduce the risk of failed payments. If a payment fails, it can often be difficult to track down the person or company who owes you money. With SEPA, however, payments are transferred automatically, so there is less chance of them failing. What are SEPA transfers, SEPA payments, SEPA credit transfers, SEPA Instant Credit Transfer, SEPA direct debit? SEPA (Single Euro Payments Area) is a payment system that allows bank customers to transfer money between accounts in different countries. The system is used to make payments in Euros, and is available to all bank customers in the European Union. SEPA transfers are a fast, efficient way to send money across Europe, and are available to bank customers in all EU countries. Most banks offer SEPA transfers as part of their online banking service, and transactions can be completed in just a few clicks. Fees for SEPA transfers vary depending on the bank and country involved but are usually significantly lower than the fees charged for international wire transfers. The maximum transfer limit for a SEPA transfer varies depending on the bank or institution involved, but is typically 100,000 Euros (SEPA TRANSFER LIMIT). Some banks may offer higher or lower transfer limits, so it's important to check with your specific bank before making a transfer. Domestic payments are any payments that are made within a single country. This includes payments between bank accounts, as well as payments for goods and services. Domestic payments usually process faster than international payments, and typically have lower fees. However, the maximum amount that can be transferred is typically lower than for international payments. Instant payment is a type of payment that is processed immediately and typically has a lower fee than other types of payments. SEPA transfers are a type of instant payment and are available to bank customers in all EU countries. A BIC (Business Identifier Code) is a unique code that identifies a particular business or financial institution. The BIC is used to make international payments and is often required when making a transfer between bank accounts. Some banks may provide their customers with a BIC code, while others may require you to obtain the code from the receiving bank. It's important to ensure that you have the correct BIC code before making a payment, as incorrect codes can result in failed transactions. What are Instant SEPA transfers (SCT Inst)? Instant SEPA transfers, also known as SCT Inst, is a new payment system that allows bank customers to transfer money between accounts in different countries in just a few seconds. The system is used to make payments in Euros and is available to all bank customers in the European Union. SCT Inst offers a fast, efficient way to send money across Europe, and is available to bank customers in all EU countries. Most banks offer SCT Inst as part of their online banking service, and transactions can be completed in just a few seconds. Fees for SCT Inst transfers vary depending on the bank and country involved, but are usually significantly lower than the fees charged for international wire transfers. What is a SEPA credit transfer? You need to send money to a friend or family member in another country, but don't want to pay the high fees associated with international wire transfers. Traditional bank transfers are slow and expensive and can take up to a week to be processed. SEPA credit transfers are a fast, efficient way to send money across Europe. The system is used to make payments in Euros, and is available to all bank customers in the European Union. Most banks offer SEPA credit transfers as part of their online banking service, and transactions can be completed in just a few clicks. Fees for SEPA credit transfers vary depending on the bank and country involved but are usually significantly lower than the fees charged for international wire transfers. --- - Published: 2022-08-23 - Modified: 2025-10-30 - URL: https://www.investglass.com/the-100-most-famous-quotes-of-all-time/ - Categories: Article - Tags: famous quote Quotes by Famous People for your Business Businesses use famous quotes to remind employees of what is important, to provide inspiration, and to show how the company's values connect with those of the famous person. Some quotes can be used in email signatures, on posters or signs in the office, or even on T-shirts. The greatest glory in living lies not in falling, but in rising every time we fall. -Nelson Mandela The way to get started is to quit talking and begin doing. -Walt Disney Your time is limited, so don't waste it living someone else's life failures. Don't be trapped by dogma – which is living with the results of other people's thinking. -Steve Jobs If life were predictable it would cease to be life, and be without flavor. -Eleanor Roosevelt If you look at what you have in life, you'll always have more. If you look at what you don't have in life, you'll never have enough. -Oprah Winfrey If you set your goals ridiculously high and it's a failure, you will fail above everyone else's success. -James Cameron Life is what happens when you're busy making other plans. -John Lennon As a business owner or manager, you know that the insight and experience of others is a valuable source of inspiration and motivation. And learning from successful leaders and entrepreneurs is a fantastic way to grow. So why not use famous quotes to remind employees of this? In the face of difficulty, it's important to remember that everyone faces challenges and setbacks. However, it's imperative to keep pushing forward with the knowledge that mistakes will be made and failure is inevitable. With this attitude, you're sure to find success. Even the world's most successful individuals have experienced their fair share of setbacks and hardships. There's much to learn from their challenges as well as their success. Luckily, they've condensed their wisdom into meaningful quotes that you can store for later use. Top 5 Best Famous Quote of All Time Spread love everywhere you go. Let no one ever come to you without leaving happier. -Mother Teresa When you reach the end of your rope, tie a knot in it and hang on. -Franklin D. Roosevelt Always remember that you are absolutely unique. Just like everyone else. -Margaret Mead Don't judge each day by the harvest you reap but by the seeds that you plant. -Robert Louis Stevenson The future belongs to those who believe in the beauty of their dreams. -Eleanor Roosevelt And also with kind and gentle spirit 1. "Spread love everywhere you go. Let no one ever come to you without leaving happier. " -Mother Teresa 2. "When you reach the end of your rope, tie a knot in it and hang on. " -Franklin D. Roosevelt 3. "Always remember that you are absolutely unique. Just like everyone else. " -Margaret Mead 4. "Don't judge each day by the harvest you reap but by the seeds that you plant. " -Robert Louis Stevenson 5. "The future belongs to those who believe in the beauty of their dreams. " -Eleanor Roosevelt 6. "Tell me and I forget. Teach me and I remember. Involve me and I learn. " -Benjamin Franklin 7. "The best and most beautiful things in the world cannot be seen or even touched - they must be felt with the heart. " -Helen Keller 8. "It is during our darkest moments that we must focus to see the light. " -Aristotle 9. "Whoever is happy will make others happy too. " -Anne Frank 10. "Do not go where the path may lead, go instead where there is no path and leave a trail. " -Ralph Waldo Emerson Famous Quotes About Life when it goes wrong... You will face many defeats in life, but never let yourself be defeated. -Maya Angelou The greatest glory in living lies not in falling, but in rising every time we fall. -Nelson Mandela In the end, it's not the years in your life that count. It's the life in your years. -Abraham Lincoln Never let the fear of striking out keep you from playing the game. -Babe Ruth Life is either a daring adventure or nothing at all. -Helen Keller Many of life's failures are people who did not realize how close they were to success when they gave up. -Thomas A. Edison You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. -Dr. Seuss "If life were predictable it would cease to be life and be without flavor. " -Eleanor Roosevelt "In the end, it's not the years in your life that count. It's the life in your years. " -Abraham Lincoln "Life is a succession of lessons which must be lived to be understood. " -Ralph Waldo Emerson "You will face many defeats in life, but never let yourself be defeated. " -Maya Angelou "Never let the fear of striking out keep you from playing the game. " -Babe Ruth "Life is never fair, and perhaps it is a good thing for most of us that it is not. " -Oscar Wilde "The only impossible journey is the one you never begin. " -Tony Robbins "In this life we cannot do great things. We can only do small things with great love. " -Mother Teresa "Only a life lived for others is a life worthwhile. " -Albert Einstein "The purpose of our lives is to be happy. " -Dalai Lama Quotes by Famous People when only impossible journeys are in front of you The greatest glory in living lies not in never falling, but in rising every time we fall. -Nelson Mandela The way to get started is to quit talking and begin doing. -Walt Disney Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma – which is living with the results of other people's thinking. -Steve Jobs If life were predictable it would cease to be life, and be without flavor. -Eleanor Roosevelt If you look at what you have in life, you'll always have more. If you look at what you don't have in life, you'll never have enough. -Oprah Winfrey If you set your goals ridiculously high and it's a failure, you will fail above everyone else's success. -James Cameron Life is what happens when you're busy making other plans. -John Lennon Best Quotes of All Time Spread love everywhere you go. Let no one ever come to you without leaving happier. -Mother Teresa When you reach the end of your rope, tie a knot in it and hang on. -Franklin D. Roosevelt Always remember that you are absolutely unique. Just like everyone else. -Margaret Mead Don't judge each day by the harvest you reap but by the seeds that you plant. -Robert Louis Stevenson The future belongs to those who believe in the beauty of their dreams. -Eleanor Roosevelt Tell me and I forget. Teach me and I remember. Involve me and I learn. -Benjamin Franklin The best and most beautiful things in the world cannot be seen or even touched — they must be felt with the heart. -Helen Keller It is during our darkest moments that we must focus to see the light. -Aristotle Whoever is happy will make others happy too. -Anne Frank Do not go where the path may lead, go instead where there is no path and leave a trail. -Ralph Waldo Emerson Inspirational Quotes About Life Keep smiling, because life is a beautiful thing and there's so much to smile about. -Marilyn Monroe Life is a long lesson in humility. -James M. Barrie In three words I can sum up everything I've learned about life: it goes on. -Robert Frost Love the life you live. Live the life you love. -Bob Marley Life is either a daring adventure or nothing at all. -Helen Keller You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. -Dr. Seuss Life is made of ever so many partings welded together. -Charles Dickens Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma — which is living with the results of other people's thinking. -Steve Jobs Life is trying things to see if they work. -Ray Bradbury Many of life's failures are people who did not realize how close they were to success when they gave up. -Thomas A. Edison 31. "Keep smiling, because life is a beautiful thing and there's so much to smile about. " -Marilyn Monroe 32. "Life is a long lesson in humility. " -James M. Barrie 33. "In three words I can sum up everything I've learned about life: it goes on. " -Robert Frost 34. "Love the life you live. Live the life you love. " -Bob Marley 35. "Life is either a daring adventure or nothing at all. " -Helen Keller 36. "You have brains in your head. You have feet in your shoes. You can steer yourself any direction you choose. " -Dr. Seuss 37. "Life is made of ever so many partings welded together. " -Charles Dickens 38. "Your time is limited, so don't waste it living someone else's life. Don't be trapped by dogma — which is living with the results of other people's thinking. " -Steve Jobs 39. "Life is trying things to see if they work. " -Ray Bradbury 40. "Many of life's failures are people who did not realize how close they were to success when they gave up. " -Thomas A. Edison Road to Success Quotes Success is not final; failure is not fatal: It is the courage to continue that counts. -Winston S. Churchill Success usually comes to those who are too busy to be looking for it. -Henry David Thoreau The way to get started is to quit talking and begin doing. -Walt Disney If you really look closely, most overnight successes took a long time. -Steve Jobs The secret of success is to do the common thing uncommonly well. -John D. Rockefeller Jr. I find that the harder I work, the more luck I seem to have. -Thomas Jefferson The real test is not whether you avoid this failure, because you won't. It's whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere. -Barack Obama 41. "The secret of success is to do the common thing uncommonly well. " -John D. Rockefeller Jr. 42. "I find that the harder I work, the more luck I seem to have. " -Thomas Jefferson 43. "Success is not final; failure is not fatal: It is the courage to continue that counts. " -Winston S. Churchill 44. "The way to get started is to quit talking and begin doing. " -Walt Disney 45. "Don't be distracted by criticism. Remember — the only taste of success some people get is to take a bite out of you. " -Zig Ziglar 46. "Success usually comes to those who are too busy to be looking for it. " -Henry David Thoreau 47. "I never dreamed about success, I worked for it. " -Estee Lauder 48. "Success seems to be connected with action. Successful people keep moving. They make mistakes but they don't quit. " -Conrad Hilton 49. "There are no secrets to success. It is the result of preparation, hard work, and learning from failure. " -Colin Powell 50. "The real test is not whether you avoid this failure, because you won't. It's whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere. " -Barack Obama 51. "The only limit to our realization of tomorrow will be our doubts of today. " -Franklin D. Roosevelt 52. "It is better to fail in originality than to succeed in imitation. " -Herman Melville 53. "Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better. " -Jim Rohn 54. "The road to success and the road to failure are almost exactly the same. " -Colin R. Davis 55. "I failed my way to success. " -Thomas Edison 56. "If you set your goals ridiculously high and it's a failure, you will fail above everyone else's success. " -James Cameron 57. If you really look closely, most overnight successes took a long time. " -Steve Jobs 58. "A successful man is one who can lay a firm foundation with the bricks others have thrown at him. " -David Brinkley 59. "Things work out best for those who make the best of how things work out. " -John Wooden 60. "Try not to become a man of success. Rather become a man of value. " -Albert Einstein 61. "Don't be afraid to give up the good to go for the great. " -John D. Rockefeller 62. "Always bear in mind that your own resolution to success is more important than any other one thing. " -Abraham Lincoln 63. "Success is walking from failure to failure with no loss of enthusiasm. " -Winston Churchill 64. "You know you are on the road to success if you would do your job and not be paid for it. " -Oprah Winfrey 65. "If you want to achieve excellence, you can get there today. As of this second, quit doing less-than-excellent work. " -Thomas J. Watson 66. "If you genuinely want something, don't wait for it — teach yourself to be impatient. " -Gurbaksh Chahal 67. "The only place where success comes before work is in the dictionary. " -Vidal Sassoon 68. "If you are not willing to risk the usual, you will have to settle for the ordinary. " -Jim Rohn 69. "Before anything else, preparation is the key to success. " -Alexander Graham Bell 70. "People who succeed have momentum. The more they succeed, the more they want to succeed and the more they find a way to succeed. Similarly, when someone is failing, the tendency is to get on a downward spiral that can even become a self-fulfilling prophecy. " -Tony Robbins Most Famous Quotes You miss 100% of the shots you don't take. -Wayne Gretzky Whether you think you can or you think you can't, you're right. -Henry Ford I have learned over the years that when one's mind is made up, this diminishes fear. -Rosa Parks I alone cannot change the world, but I can cast a stone across the water to create many ripples. -Mother Teresa Nothing is impossible, the word itself says, ‘I'm possible! ' -Audrey Hepburn The question isn't who is going to let me; it's who is going to stop me. -Ayn Rand The only person you are destined to become is the person you decide to be. -Ralph Waldo Emerson 71. "Believe you can and you're halfway there. " -Theodore Roosevelt 72. "The only person you are destined to become is the person... --- - Published: 2022-08-22 - Modified: 2025-03-21 - URL: https://www.investglass.com/how-to-write-professional-text-messages-sms-to-prospects/ - Categories: Article - Tags: Text Sales Prospects How to Write Professional Text Messages (SMS) to Prospects: Increase Your Read Rate Beyond Email's 20% Are you looking for a way to improve your professional communication skills? If so, you may be wondering how to write professional messages for text exchanges with sales prospects. While it may seem like a daunting task, there are a few simple tips that can help you send polished and effective messages. In this article, we will discuss some of the best ways to compose professional text messages. Keep reading to learn more! 1. Why Professional Text Messages Matter In today's fast-paced business environment, professional text messaging has become an essential communication tool. With the widespread use of mobile devices, text messaging has emerged as a preferred method for many customers. Notably, 98% of SMS messages are opened, and 90% of people today prefer to communicate over text, highlighting their effectiveness in reaching recipients promptly. Additionally, 91% of customers say they’d like to receive texts from businesses, indicating a strong customer inclination towards this communication channel. Furthermore, 51% of people say it makes them more likely to make a direct purchase, underscoring the importance of consent in business texting strategies. Engaging with sales prospects through text messaging is a legal and effective strategy for nurturing leads. Professional text messages help businesses build trust and establish a personal connection with their customers. By sending well-crafted messages, businesses can enhance customer engagement, increase response rates, and minimize the risk of miscommunication. Moreover, professional text messages can drive sales by providing timely and relevant information to customers. In essence, sending professional text messages is not just about communication; it’s about creating a positive customer experience that can lead to long-term loyalty and increased revenue. 1. Get SMSup. ch and connect it to InvestGlass  1. Use Swiss tools for mass messages The first step in sending messages and writing professional text messages is using the right tools. As InvestGlass is a Swiss CRM - we like to use Swiss tools such as SMSup. ch to send SMS. With SMSup. ch, you can easily connect your InvestGlass account and send high-quality text messages directly to your contacts. This will save you time in your sales process and ensure that your messages are delivered flawlessly. The second step in writing professional text messages is using proper grammar and spelling. This may seem like a basic rule, but it is important to take the time to proofread your messages before sending them. Misspelled words or incorrect grammar can make you look unprofessional and careless. So be sure to take your time and review your work before hitting send. 2. Keep your messages brief and to the point When composing professional text messages, it is important to keep your message brief and to the point. Keeping messages brief helps ensure both parties are on the same page, facilitating clear and efficient communication. Longer messages can be overwhelming for the recipient and may cause them to lose interest. Try to stick to one or two sentences max, and be sure to get to the point quickly. 3. Use formal language When writing professional text messages, it is important to use formal language. Professional text message examples can guide you in using formal language effectively in various business scenarios. This will help you come across as polished and professional. Avoid using slang or informal terms, as they may make you appear unprofessional or uneducated. If you want to unite the team member language, we suggest you activate the InvestGlass template. This template is perfect for pre-defined sales funnel, payment reminders, automated email marketing, appointment confirmation, send private information, and automated follow-up. 4. Be concise to increase response rate In addition to being brief, it is also important to be concise when writing professional text messages. Text message examples can help in crafting concise messages that get straight to the point. This means getting straight to the point and avoiding any unnecessary details. When possible, try to sum up your message in a single sentence. This will make it easier for the recipient to understand what you are trying to say. 5. Check for typos and other errors Before sending your professional text message, be sure to check for typos and other errors. Ensuring that documents like the new patient intake form are error-free is crucial for a smooth appointment process. Spellcheck may not always catch every mistake, so it is important to take a close look at your work before hitting send. Typos or grammatical errors can make you look unprofessional and sloppy. Always be professional but not stiff. Try not to use too many emojis, acronyms, or sloppy punctuation when texting prospects. Start texting your customers after you checked your spelling. SMS 2. Add personalization to your text message & Keep it short Inside the InvestGlass marketing suite, you can add templates. Templates will include CRM content inside the message to hyper-customize them. Text message marketing can significantly enhance your marketing efforts by allowing for personalized communication with your audience. Personalized messages can significantly enhance engagement with sales prospects, making them feel valued and understood. If you are sending promotional texts make sure that you previously gain consent. (Check GDPR) You should receive texting privileges, the same way you would for email. Keep it short will increase the conversion rate. Conversion rate is the percentage of people who take the desired action, such as completing a purchase or signing up for a service, after being exposed to your advertisement. Shorter messages are more likely to be read in their entirety, so be sure to keep your messages concise and to the point. 4. Best Practices for Sending Text Messages 1. Be Purposeful with Your Send Times When sending professional text messages, timing is everything. Sending messages at the right time can significantly enhance their effectiveness and ensure they are well-received. Here are some best practices to consider: Send messages during business hours: Avoid sending messages outside of business hours, as this can be seen as intrusive and may harm your reputation. Aim to send messages when your recipients are most likely to be available and attentive. Consider the customer’s time zone: Always take into account the customer’s time zone to avoid disturbing them during non-business hours. This shows respect for their time and increases the likelihood of a positive response. Use automation to send messages at the right time: Leverage automation tools to schedule your messages in advance. This ensures that your messages are sent at the most opportune times, maximizing their impact and efficiency. By being mindful of when you send your professional text messages, you can improve your communication effectiveness and build stronger relationships with your prospects. 2. Avoid Spammy Tactics Maintaining professionalism in your text messages is crucial to avoid being perceived as spammy. Here are some tactics to steer clear of: Don’t send mass messages: Sending the same message to a large group of people can come across as impersonal and spammy. Instead, personalize your messages to make each recipient feel valued and respected. Avoid using shortened URLs: Shortened URLs can appear suspicious and may trigger spam filters. Use full URLs to maintain transparency and trust with your recipients. Don’t use ALL CAPS: Using all capital letters can come across as shouting and may be perceived as aggressive or spammy. Stick to standard capitalization to maintain a professional tone. By avoiding these spammy tactics, you can ensure your professional text messages are well-received and effective in engaging your audience. 5. Creating a Clear Call-to-Action A clear call-to-action (CTA) is essential in professional text messages, as it encourages customers to take action and engage with your business. Here are some tips for creating a compelling CTA: 1. Show Value and Create Urgency When crafting your CTA, it’s important to highlight the value and create a sense of urgency. Here’s how: Highlight the benefits of taking action: Clearly explain how taking action will benefit the customer. For example, “Sign up now to receive a 20% discount on your first purchase. ” Create a sense of urgency: Use limited-time offers or scarcity to prompt immediate action. Phrases like “Offer ends tonight” or “Limited stock available” can motivate customers to act quickly. Provide a clear next step: Make it clear what action you want the customer to take next. Whether it’s visiting a website, making a phone call, or responding to the message, ensure the next step is straightforward and easy to follow. By incorporating these elements into your CTA, you can create effective professional text messages that drive engagement and deliver results for your business. 4. Essentials for Promotions and Marketing When it comes to promotions and marketing, professional text messages can be a game-changer. Here are some essentials to keep in mind to maximize their effectiveness: Personalization: Address the customer by their name and tailor the message to their specific interests and preferences. Personalized messages resonate more with recipients and can significantly boost engagement. Clear Call-to-Action: Ensure your message includes a clear call-to-action, such as “Reply YES to receive a discount” or “Click here to learn more. ” This directs the recipient on what to do next and can drive immediate responses. Urgency: Create a sense of urgency by incorporating limited-time offers or deadlines. Phrases like “Offer ends tonight” or “Limited stock available” can prompt quicker actions from customers. Relevance: Make sure the content of your message is relevant to the customer’s needs and interests. Irrelevant messages can lead to disengagement and even opt-outs. By incorporating these essentials into your professional text messages, you can enhance the impact of your promotions and marketing efforts, leading to higher conversion rates and customer satisfaction. 5. Using Text Messages for Sales and Marketing Text messages are a powerful tool for sales and marketing teams looking to enhance their outreach and engagement strategies. Engaging with sales prospects through text messaging can help nurture leads and move them through the sales funnel. Here are some effective ways to leverage text messages in your sales and marketing efforts: Lead Generation: Use text messages to capture and qualify potential leads. A simple message asking for more information or offering a free consultation can help identify interested prospects. Follow-Up: Text messages are perfect for following up with leads and customers. Whether it’s providing additional information, answering questions, or offering support, timely follow-ups can keep the sales process moving forward. Appointment Reminders: Reduce no-shows and ensure customers remember their appointments by sending timely reminders. A quick text the day before or the morning of the appointment can make a big difference. Promotions: Promote your products or services through exclusive deals and discounts sent via text messages. This direct approach can drive immediate sales and increase customer loyalty. Incorporating text messages into your sales and marketing strategy can lead to improved customer engagement, higher response rates, and ultimately, increased sales. 3. Don’t press send after every sentence of a professional text message Remember SMS are not Whatsapp or Telegram messages. You are expecting an answer and therefore make sure that to increase response rates, you end the message during business hours. You shoudl find the right balance before sending more than one text. Make sure that the SMS you are sending makes sense and you apply the right strategy to the right customer. 8. Measuring Success To continuously improve your professional text messaging strategy, it’s crucial to measure its success. Here are some key metrics to track: Response Rate: Monitor the number of responses you receive to your text messages. A high response rate indicates that your messages are engaging and relevant to your audience. Conversion Rate: Track the number of conversions, such as sales or appointments, that result from your text messages. This metric helps you understand the direct impact of your messaging on your business goals. Open Rate: Measure the number of customers who open your text messages. A high open rate suggests that your messages are being noticed and read. Click-Through Rate: Track the number of customers who click on links or take action as a result of your text messages. This metric is essential for understanding how effective your calls-to-action are. By regularly tracking these metrics, you can refine your strategy and enhance the effectiveness of your professional text messages, ensuring they continue to drive positive results for your business. 4. Have a strong understanding of your relationship with a prospect Understanding the client’s needs is essential when it comes to writing professional text messages. Engaging with sales prospects through personalized text messages can help build a stronger connection and increase the likelihood of a positive response. Before sending a message, be sure to take the time to understand what the client is looking for. If you can provide what the client is looking for, there is a good chance they will be interested in what you have to offer. When composing professional text messages, it is important to tailor your message to the individual recipient. This means using their name and addressing them specifically. Personalization helps to build a stronger connection with the recipient and can make them more likely to respond positively to your message. Send messages from SMS is a must-have and InvestGlass will you send the first message and send professional texts to customers. --- - Published: 2022-06-26 - Modified: 2024-07-18 - URL: https://www.investglass.com/what-does-hnwis-means/ - Categories: Article - Tags: hnwi, HNWIS What does HNWIS mean? High Net Worth Individual (HNWI) is a designation used by the financial services industry to refer to individuals with high incomes and/or significant assets. HNWIs typically have investable assets of $1 million or more, and may also have annual incomes in excess of $250,000. In some cases, an individual with fewer assets may still be considered an HNWI if their annual income is significantly higher than average. The term HNWI’s typically used by banks, investment managers, and other financial services providers to identify potential clients who may be able to benefit from their products and services. While there is no strict definition of what constitutes a HNWI, the designation is generally reserved for individuals who have a significant amount of disposable income and/or investable assets. HNWIs are an important target market for the financial services industry, as they typically have a high level of disposable income and are more likely to invest their money than individuals with lower incomes. According to the World Wealth Report 2022, released by Capgemini, there are approximately 18. 6 million HNWIs globally, with a combined wealth of US$64. 9 trillion. This represents an increase of 2. 4 million HNWIs and US$5. 6 trillion in wealth since 2020. North America is home to the largest number of HNWIs (6. 7 million), followed by Europe (5. 3 million) and Asia-Pacific (4. 5 million) (World Wealth Report). How do wealth managers preserve the fortune of the high net worth individuals? Private wealth managers typically work with HNWIs to help them preserve and grow their wealth. This can involve a variety of activities, such as investing their money in assets that will appreciate over time, helping them to manage their taxes effectively, and providing financial planning advice. Many HNWIs have complex financial situations, so it is important for them to work with wealth management companies that are able to provide tailored advice and solutions. Wealth management firms typically have a deep understanding of the financial markets and are well-positioned in liquid assets to help HNWIs grow their wealth over the long term. Wealth managers are more and more challenged by the exclusive services provided by other financial professionals like private banking. Private banking has a more global approach on how to manage hnwis' wealth: investment strategies, tax advice, pre-IPO (initial public offering) placements, value investment in several countries and even the organization of special events are some services of private banking. What typical investable assets do a high-net-worth individual invest in? HNWIs typically invest in a variety of assets, including stocks, bonds, real estate, and private equity. They may also invest in more speculative assets, such as hedge funds and venture capital. They invest in liquid assets as well as in illiquid assets. They usually hold a minimum of 30 000$ in investable assets. HNWIare often seen as accredited investors and banks will offer more sophisticated investment vehicle. Most financial advisors will offer product specialists to calibrate their offer to this investor segment. What are the benefits of being a high-net-worth individual? There are several benefits that come with having the HNWI status. Firstly, high net worth individuals typically have a higher level of disposable income than other individuals, which means they have easy access to investments, and they can take more risks. Secondly, HNWIs are usually able to access a wider range of investment opportunities than other investors, as they often have the capital to invest in more speculative assets. Finally, HNWIs typically have access to a higher level of financial advice and support than other investors, as they can afford to pay for the services of private wealth managers. What are the challenges of being a high-net-worth individual? There are also a number of challenges that come with being a HNWI. High net worth individuals often have complex financial situations, which can make it difficult to find the right wealth management company to work with. Finally, high net worth individuals may also be subject to public scrutiny and media attention, which can be intrusive and stressful. Investment management companies and other financial institutions can help HNWIs to manage their personal assets and help them to reduce their unlimited spending. An investment adviser has to stay well-organized and to do a HNWI classification on order to correctly manage HNWI wealth. In that case, using a CRM can be very useful. InvestGlass is a Swiss-based CRM and PMS, fully flexible and customisable. Global banks and other financial institutions are using InvestGlass to develop their business and to be more reactive with their clients. A lot of investment management companies are using this Swiss Cloud to manage the ultra-high net worth of their clients.   Key takeaways The high-net-worth individual is a segment of the top 1% of the world's population and hold more than $1 million in investable assets. They are in high demand by private wealth managers as they have a certain amount of cash and so they can access a large panel of investments. InvestGlass provides the necessary CRM and PMS tools for wealth managers to take care of the ultra HWNI. The PMS, portfolio management system will highlight how portfolios are charged. The platform is built with tools for any type of asset such as private equity, and private debt. The solution is hosted on Swiss servers which is another guarantee that customers' names will not be recorded on American servers. The solution is built for banks and multi-family officers. InvestGlass digital forms will be a fantastic way to simulate a retirement plan showing how cash can be protected for future investments. With the digital portal, HNWIs will enjoy privileges like reduced fees, access to special events, special rates, a luxury hotel upgrades program, and many discounts. InvestGlass PMS can be connected to bank or brokerage accounts and its tools will facilitate new solicitations, with respect to MIFID and LSFIN FIDLEG. --- - Published: 2022-05-27 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-is-kyc-for-cryptocurrencies/ - Categories: Article - Tags: KYC for cryptocurrencies In order to understand why KYC matters for crypto, it’s important to first understand what KYC is. KYC is short for “know your customer,” and it refers to the process of verifying the identity of a person or company who wants to do business with another party. This process usually involves collecting and verifying personal information like name, address, date of birth, ID cards and social security number. We present here the basics of where you should start, what is the situation for Switzerland, and how we suggest you start leveraging InvestGlass KYC tools. We orchestrate your fintech solution and connect with the best Anti-Money Laundering solutions. The basics of KYC compliance for crypto? 1. Collect identifying information about the person or company you want to do business with. This information should include name, address, date of birth, utility bills, and financial experience - risk tolerance. KYC requirements will change from one country to another. 2. Verify that the information you collected is accurate and valid. You can do this by checking for inconsistencies or errors, and by contacting the person or company to confirm the information. The verification process can be automated with a rule-based engine. InvestGlass provides automation rules to remain compliant even when your number of users expands quickly. 3. Perform additional checks to make sure the person or company is who they say they are. This might include running a background check or verifying their identity through an online service. We can be in the decentralized exchanges and anonymous transactions business yet, the same rules will apply to your advisory and brokerage business as most other regulated businesses. 4. Keep detailed records of all the information you collect and all the steps you take to verify someone’s identity. (Utility bill, crypto wallet number, sometimes driver's license or ID card)... The information you provide is then stored in InvestGlass CRM based in Switzerland. The KYC measures will depend on the crypto exchange you are using and the local regulator's minimum requirements. InvestGlass the Sovereign CRM What are KYC clashes with crypto exchanges? In order to prevent money laundering, crypto exchanges have started to use AML/KYC data insights. AML (anti-money laundering) refers to the set of laws and regulations that aim to prevent the illegal activity of money laundering. By using AML/KYC data insights, crypto exchanges are able to identify suspicious activity and prevent money laundering. This is a significant development, as it will help to make cryptocurrencies more trustworthy and increase adoption. You will find here some key players you should know about : - Binance, one of the world’s largest cryptocurrency exchanges, recently stopped allowing new users to register for its platform due to increasing KYC demands from regulators. - Bitfinex, another major exchange, has also been impacted by KYC issues. In 2017, the exchange was forced to halt withdrawals after one of its banking partners demanded that it provide more information about its customers. - Bitstamp, another large exchange, has also had to deal with KYC issues in the past. In 2016, the exchange suspended withdrawals for several weeks after its banks demanded more information about its customers. - Kraken, well known for being one of the most compliant exchanges, had to stop service to Japan in order to meet KYC/AML regulations. - Poloniex is one of the oldest exchanges still in operation and it too has had to make changes to its platform to comply with KYC/AML regulations. How crypto brokers and traditional financial institutions are working together? Most banks are regulated by stringent bank secrecy acts. They are not allowed to release client information to 3rd parties. However, there are special circumstances where they are forced to do so such as with subpoenas or court orders. In these cases, the customer would be notified that their information was being shared. As a broker or intermediary, you have to make sure that your process is solid and that customer's identity is well shared with the financial institutions you are working with. The magician? How to keep track of illegal activities? InvestGlass is a portfolio management software that can help you keep track of illegal activities. The software gives you the ability to monitor your portfolios in real-time, and it also allows you to set up alerts for specific keywords. This means that you can be notified immediately if there is any mention of illegal activities in your portfolios. InvestGlass can also help you track down the source of the activity so that you can take action to stop it. In addition, InvestGlass provides a wide range of features that can help you manage your portfolios more effectively. These include a risk management tool, a performance tracking system, and a number of other features. With InvestGlass, you can be sure that your portfolios are safe from illegal activity. How Compliance with the Travel Rule Benefits VASPs and Financial Institutions Complying with the Travel Rule offers substantial advantages for Virtual Asset Service Providers (VASPs) and financial institutions. Here's how: Access to Traditional Banking Systems Compliance paves the way for smoother interactions with traditional banks. By adhering to the Travel Rule, VASPs demonstrate a commitment to regulatory standards, which helps build trust with financial institutions. This can simplify the process of establishing banking relationships, making fiat-crypto gateways more accessible. Attracting Institutional Investors Institutional investors often seek assurance that their investments are secure and follow regulatory guidelines. VASPs that comply with the Travel Rule are better positioned to attract such investors, securing new funding sources and enhancing growth potential. This compliance represents an added layer of credibility that reassures investors about the integrity of transactions. Increased Transaction Transparency and Security Implementing the Travel Rule increases the transparency of transactions, ensuring that parties involved in transactions are clearly identified. This transparency builds trust among customers, as it mitigates risks associated with fraud and money laundering. With enhanced security measures, VASPs can offer their clients a safer trading environment. Wider Market Adoption of Virtual Assets Compliance supports the broader acceptance of virtual assets in daily life. By aligning with global financial regulations, VASPs can facilitate the integration of cryptocurrencies into regular economic activities. This broadens their customer base and fosters more everyday use cases for virtual currencies. Regulatory Approval and Industry Standing Aligning with international regulations like the Travel Rule improves a company's standing within the financial industry. It indicates a proactive approach to compliance, potentially easing regulatory approvals for new products and services. This can give VASPs and financial institutions a competitive edge in the rapidly evolving cryptocurrency market. By embracing the Travel Rule, VASPs and financial institutions not only meet legal requirements but also unlock numerous avenues for growth and collaboration. What about KYC and Compliance in Switzerland? Switzerland is one of the most popular countries for cryptocurrency and blockchain companies. The country has a very favorable regulatory environment, and it is also home to a number of major exchanges. However, Switzerland is also subject to KYC and AML regulations. This means that companies operating in the country must take steps to ensure that they are compliant with these KYC rules : of the Financial Institutions Act (FinIA) and the Financial Services Act (FinSA). In order to comply with these regulations, companies must take steps to collect and verify the identity of their customers - Anti-Money Laundering Act (AMLA) This process is known as "know your customer" (KYC). KYC involves collecting information about a customer's identity, such as their name, address, date of birth, and contact information. The company must then verify this and compliance functions can be managed in-house or outsourced to specialists. Currently, Swiss law allows the outsourcing of compliance functions but for IT it is preferable to be onshore. Other useful documents for doing crypto business in Switzerland: 1. 2016/07 FINMA Circular "Video and online identification" (03. 03. 2016) 2. SBA guidelines on opening corporate accounts for blockchain companies 3. FINMA Guidance 02/2019 Payments on the blockchain 4. Fact sheet: Combating money laundering: financial intermediaries must comply with due diligence requirements 5. Guidelines for the recognition of self-regulation in asset management as a minimum standard 6. CO Guidelines for inquiries regarding the regulatory framework for initial coin offerings (ICOs) 7. Supplement to the guidelines for inquiries regarding the regulatory framework for initial coin offerings (ICOs) 8. Guidelines for FinTech license 9. Guidelines on licensing as a DLT trading facility according to Art. 73a ff. FinMIA 10. External asset managers respectively investment managers and trustees are supervised by Supervisory Organisations, such as AOOS (www. aoos. ch) 11. FINcontrol Suisse AG (www. fincontrol. ch), OSIF (www. osif. ch), SO-FIT (www. so-fit. ch) or OSFIN (www. osfin. ch). SRO VQF (https://www. vqf. ch/en/sro), SRO PolyReg (www. polyreg. ch) or SRO ARIF (www. arif. ch), Ombudsman Office ( https://www. efd. admin. ch/efd/en/home/the-fdf/ombudsman-finsa. html). 12. Prospectuses for offering securities in the public need to be approved by prospectus offices, like BX Swiss AG (www. regservices. ch) or SIX Exchange Regulation AG (www. ser-ag. com) Hosting your KYC process in Swiss servers - InvestGlass Advantages of Compliance with FinCEN and FATF Travel Rules for Cryptocurrency and Virtual Assets Complying with the FinCEN and FATF Travel Rules offers substantial benefits for cryptocurrency and virtual asset companies: Increased Market OpportunitiesAdhering to these regulations can open doors to new business ventures. By aligning with global standards, businesses enhance their appeal and become attractive prospects in a rapidly evolving financial landscape. Enhanced Mainstream AdoptionCompliance paves the way for cryptocurrencies to be integrated into everyday financial transactions. This regulatory alignment fosters confidence in virtual currencies, making them more accessible and usable by the general public. Improved Banking RelationshipsCryptocurrency firms that meet these compliance requirements gain better access to traditional banking services. This connection to conventional financial institutions facilitates smoother transactions and collaborations with institutional investors. Increased Transparency and TrustBy adhering to these rules, companies can offer heightened transparency in their operations. This transparency builds trust with consumers, as each transaction is conducted with greater visibility and accountability. In essence, compliance with the FinCEN and FATF Travel Rules can significantly boost the credibility and operational capabilities of cryptocurrency companies, enabling them to thrive in both the digital and traditional financial markets. Why start your cryptocurrency business with InvestGlass? InvestGlass is a Swiss CRM software that enables you to manage your portfolios, clients, and transactions with ease. The software is available in both English and French, and it integrates with a number of exchanges, allowing you to keep track of all your portfolio activity in one place. In addition, InvestGlass data is stored safely and securely in Switzerland. Customer data stays in Switzerland. Account verification can however use third-party providers whose access is made with servers in Germany or Ireland. InvestGlass team will help you with the selection of third-party vendors. Our financial intermediaries clients are often using approval process chain in serie, and parallel to structure their KYC remediation and controls. InvestGlass Approval Chain The tool automation is made to prevent fraud, terrorism financing, tax evasion, and fraudulent activity, it can be connected to most crypto exchanges, and you can connect to trade crypto with the dedicated order management system. The ultimate objective is to leverage InvestGlass automation solutions to control unverified users and potential criminal activity. The CRM is built for brokers and advisory mindset. The CRM and PMS (portfolio management system) are made for mass adoption by your team. The solution is fully customizable to build a bespoke and complete KYC process. We worked with several identity verification process vendors that are connected to the CRM via our API. An API means that the solution is flexible and can be easily extended with more features as your needs evolve. InvestGlass Portfolio Position The PMS - portfolio management tool is crypto exchange friendly. You can adapt it to any kind of crypto assets which is handy for your customers reporting. Bitcoin reporting is made simple with pre-built transaction ledgers. KYC is an important part of doing business in the crypto world, and Switzerland provides a number of resources to help businesses comply with KYC regulations. InvestGlass the Swiss CRM software will boost your growth with safety. --- - Published: 2022-05-23 - Modified: 2025-03-28 - URL: https://www.investglass.com/15-less-annoying-alternatives-to-please-find-attached/ - Categories: Article - Tags: email marketing, email subject lines for sales, sales email Do you hate the phrase "please find attached"? So do we! That's why we've put together a list of 15 less annoying alternatives that you can use in your sales emails. By using these phrases, you'll make your sales emails more engaging and interesting to read. And who knows? You may even see an increase in sales as a result! But the phrase is falling out of use. Below, we’ll cover the best “please find attached” alternatives. Download Now: Our best sales pitch ideas Why "Please Find Attached" No Longer Works Should we use Please find attached? This sentence is not well-suited for sales and marketing emails because of its passive voice. When you use passive voice, the subject of the sentence (in this case, “the sales email”) is acted upon by the verb (“is sent”). This construction can make your writing sound stuffy or formal. Hi Maria, It was great meeting you and your team today. I enjoyed getting to know everyone and look forward to putting your financial services at the top of automation. Please find attached the cost breakdown for your yearly subscription to InvestGlass. Are you available next week for a ten-minute call? Kind regards, Paul  In this example, the phrase “please find attached” is polite but formal. It doesn’t sound sales -y or engaging. A better alternative might be using the following : 1. Attach the file with no explanation 2. The attached file includes 3. I've attached 4. This email has 5. I'm sharing this file with you 6. You'll find the attachment below 7. Let me know if you have any questions about the attachment. 8. The requested document is attached to this email 9. Relevant information is in the attached file. 10. Here is 11. When you review the attached email, you will find 12. Please see the attached email for more detail 13. Take a look at the attached email 14. Attached herewith this email 15. I've linked the following file Never forget two elements to make your email less annoying: 1. Keep it short and sweet - The last thing your sales lead wants is to be bombarded with a wall of text. Keep your follow-up email short, sweet, and to the point. 2. Get straight to the point - The last thing your sales lead wants is to be bombarded with a wall of text. Keep your follow-up email short, sweet, and to the point. The sales lead wants is to be bombarded with a wall of text. Keep your follow-up email short, sweet, and to the point. Two modern emails sales techniques Embed a video or an image. We have seen some advice from Lemlist, Vouch, and Videoask solutions to add images and videos. Is it a good idea to add a video message to an email? You can do it, but don’t forget the limits of a sales email: keep it short. Use a CTA button “Request a demo” or “Download the PDF”. It is an easy way to engage your sales to lead with one click and give them what he wants without taking too much time reading. And how do you write it? --- - Published: 2022-05-23 - Modified: 2025-10-28 - URL: https://www.investglass.com/5-simple-tips-to-becoming-a-linkedin-pro/ - Categories: Article - Tags: Becoming a LinkedIn Pro, linkedin 5 Simple Tips To Becoming a LinkedIn Pro While LinkedIn is widely recognized as a platform for job seekers—over 49 million people utilize it weekly to search for new positions —its potential extends far beyond job hunting. With a user base exceeding 1 billion members globally , LinkedIn offers robust opportunities for business marketing and networking. Here are five simple tips to get you started. Optimize your profile. Share the right content. Write copy for your audience. Grow your audience without even posting. Understand the algorithm. Optimize your Linkedin profile and start with a good profile picture Your LinkedIn profile is your most important asset on the platform, serving as the first impression for visitors and potential business partners. A well-optimized profile can significantly enhance your visibility and credibility. Notably, profiles with professional headshots receive 14 times more views than those without.   To maximize your profile's effectiveness, ensure it is up-to-date, complete, and clearly communicates the products or services you offer. Incorporate relevant keywords to improve searchability, as this can increase your profile's visibility. Additionally, focus on showcasing your current skills and the value you can bring to potential employers or clients, rather than solely highlighting past experiences. This approach aligns with best practices for LinkedIn profile optimization.   A professional photo is a must. The profile picture should be clear and simple. You should also join groups. Your profile page should be direct simple and with a clear job title. This is the first impression people will have. You can also add a background photo instead of a grey background. This is a sign of your personal branding. Some companies might ask you to add their Linkedin Profiles background photo. You can also set the medallion to open to network, looking for job ... this will make clear that your are looking for a job offer. It will also facilitate Linkedin algo to push you into the search results. The more complete your profile is, the more trustworthy you will seem to your potential clients, recruiters, etc.   Share the right content it's your LinkedIn summary If you want to attract new customers, you need to share content that’s relevant to them. That means writing posts and articles that address their needs and pain points. It also means sharing news about your industry, as well as promoting your own products and services. But be careful not to overdo it – too much self-promotion. Yes, share relevant content from your LinkedIn feed! If you decide to write articles regularity is everything. The more often you publish, the more likely people are to see your content and consider you an expert in your field. Write copy for your audience. It’s not enough to just share the right content – you also need to write copy that speaks to your audience. That means using language that they understand, and making sure your articles are well-organized and easy to read. Make sure that you are connecting with past colleagues they could help you to reach out to a larger network. Grow your audience without even posting. One of the best things about LinkedIn is that it’s a great way to connect with other professionals in your industry. But you don’t always have to be the one doing the reaching out. You can also use LinkedIn groups to find people who are already interested in what you do. You can ask your colleagues for skill endorsements. Skill endorsement are one of the most powerful ways to grow your audience on LinkedIn without even posting. Endorsements are a great way to get your name out there and build up your credibility. When you endorse someone, their entire network sees it. And when someone in their network sees it, they’re more likely to remember your name when they need someone. Understand the algorithm of the Linkedin network In today's job market, networking is more important than ever. And with the advent of big data, LinkedIn has become one of the most powerful networking tools available. But how does LinkedIn's algorithm work? Essentially, LinkedIn uses big data to connect professionals with similar interests and objectives. The platform collects data on users' job titles, skills, and experience, as well as their connections. Based on this information, LinkedIn can then suggest new connections that might be beneficial. For example, if you're a software engineer looking for a new job, LinkedIn might suggest you connect with someone who works in HR at a company you're interested in. Of course, big data isn't perfect, and sometimes LinkedIn's algorithm can make mistakes. But overall, big data has made LinkedIn an invaluable tool for networking and career-building. Manage your Linkedin network Make sure that you manage your profile as a personal brand and this means that your content should be relevant content and interesting content showing why you have uniques skills. It's a social network made for professional connections, not for friendship... not for politics... Your public profile will be seen by potential employers so you should be careful. Your connection should be with relevant people otherwise the algo might not understand the link between potential connections. LinkedIn is a powerful networking tool, and with the advent of big data, it has become even more valuable. By understanding how LinkedIn's algorithm works, you can use it to your advantage to connect with other professionals in your industry. And by managing your profile and connections carefully, you can make sure that your LinkedIn network is as effective as possible. --- - Published: 2022-05-22 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-start-a-brokerage-firm/ - Categories: Article - Tags: broker dealer registration exemptions, how to start a brokerage firm When it comes to the world of finance, there are a few career paths that one can take. One of those is becoming a stockbroker. A stockbroker is responsible for buying and selling stocks on behalf of their clients. In this blog, we will explain the steps and tools you should use. How much profit can a stock brokerage firm make? Average profit margins in the financial services industry hover around 12%, with some firms making as little as 1% and others, 50% or more. Firms average 15% profit margins. The largest firms, such as Goldman Sachs, Morgan Stanley, and JPMorgan Chase, typically make the most money. These firms bring in billions of dollars in revenue each year. Efficiency depends also on the level of automation you can set in your brokerage firm. Some firms can also be under the umbrella of a larger firm. For example, mini prime broker is a service provided by some larger broker-dealers to small hedge funds and other professional money managers who trade securities in relatively small quantities. InvestGlass is a cloud-based CRM software for stock brokerage firms that offer sales automation features. InvestGlass is designed to streamline the sales process by automating repetitive tasks, such as data entry, lead management, and follow-up. InvestGlass also offers a suite of analytical tools that help managers track performance and identify areas for improvement. In addition, InvestGlass integrations with third-party applications, such as Bloomberg, Morningstar, and Cryptocompare provide real-time market data and news. As a result, InvestGlass provides stock brokerage firms with a complete solution for sales automation. InvestGlass is a cloud-based CRM software for stock brokerage firms that offer sales automation features. InvestGlass is designed to streamline the sales process by automating repetitive tasks, such as data entry, lead management, and follow-up. InvestGlass also offers a suite of analytical tools that help managers track performance and identify areas for improvement. In addition, InvestGlass integrates with third-party applications that provide real-time market data and news. As a result, InvestGlass provides stock brokerage firms with a complete solution for sales automation. What is the growth potential for a stock brokerage firm? The growth potential for a stock brokerage firm depends on a number of factors, including the size of the firm, the efficiency of its operation, and the strength of the economy. In general, larger firms tend to grow at a faster rate than smaller firms. This is because they have more resources and can take advantage of economies of scale. Company efficiency depends on many factors such as the level of automation. Automation can help to cut costs and improve productivity. The more efficient a firm is, the greater it's potential for growth. Using a CRM and Voice Over IP solution together will help you speed up your interactions. The CRM will help you find the information you need about a particular client quickly, and the VoIP will allow you to make calls directly from your computer without having to use a separate phone system. The voice conversation is recorded then artificial intelligence will decode the voice conversation to populate investment tickets. The software will also generate a call log, which will help you keep track of your calls and their duration. With call log and their duration, you can also invoice clients with an advisory mandate. InvestGlass is the solution for anyone who wants to invoice their investors easily. InvestGlass is a cloud-based solution, which means that you don't have to download or install any software. InvestGlass is also very user-friendly; even if you're not a tech-savvy person, you'll be able to use InvestGlass with ease. Invoices can be sent directly with an API to your existing invoicing system too. An API is available for all major invoicing software, such as FreshBooks, Bexio in Switzerland, QuickBooks, and Xero. What is your brokerage firm's target market? Brokers usually preferred clients are high net worth or ultra-high net worth clients. Minimum assets of $500,000 to $1 million are preferred. However alternative models offered via fintech is now offering a trading solution for clients below half million. Robinhood is a perfect example in the US. Robinhood is a mass retail fintech company that helps people save money on their investment and trading fees. The company was founded in 2013 by Vlad Tenev and Baiju Bhatt, and it has since grown to become one of the most popular investment platforms among millennials. Robinhood offers commission-free trading in stocks, ETFs, options, and cryptocurrencies, and it also provides users with tools to help them make informed investment decisions. In addition, the Robinhood app allows users to track their portfolios, set price alerts, and get real-time market updates. Thanks to its user-friendly interface and low fees, Robinhood has quickly become a favorite among mass retail investors. This is fantastic but it could be dangerous too for small investors. The SEC is looking to protect investors against speculation. They are investigating the role of credit default swaps in the market. SEC Chairman Mary Shapiro said that they will be looking at the "safeguards" in place to make sure that investors are not being taken advantage of. The SEC is also concerned about the use of leverage in the market. Leverage can help investors make more money, but it can also lead to losses if used improperly. The SEC is planning to hold a series of meetings with financial firms to discuss these issues. In Switzerland, UBS, CSX Credit Suisse, and Swissquote are offering user-friendly applications for mass retail investors. Swissquote is a financial services company that provides online banking, investment, and trading services. Brokerage firm's target market What are the costs involved in opening a stock brokerage firm? If you are a startup, it will vary for each country... startup expenses vary, but FINRA for example will require at least USD 100,000, but maybe as high as USD 500,000, to open a new broker-dealer. These funds must be completely segregated from the firm’s operating expenses and cannot be used for any other purpose. These requirements are in addition to the net capital rule, which requires firms to maintain a certain level of liquid assets. The amount required is based on the number and type of activities the firm plans to engage in. For example, a “fully disclosures” firm that only makes markets in securities listed on an exchange would have a lower net capital requirement than a “broker-dealer” that also underwrites securities. How automation can reduce the cost of operating a brokerage firm? Sales automation can help you close more deals, in less time. By automating the tasks associated with the sales process—such as lead generation, contact management, and email marketing—you can free up your sales team to focus on selling, rather than administrative tasks. InvestGlass CRM is reducing the cost of operating financial services by automating the process of KYC remediation. InvestGlass CRM's KYC remediation tools allow financial institutions to quickly and easily identify and correct errors in customer data, saving time and money. In addition, InvestGlass CRM's KYC remediation tools help financial institutions to meet regulatory requirements by ensuring that customer data is accurate and up-to-date. The InvetGlass CRM tool is connected to a digital onboarding tool to facilitate the collection of data. This is particularly useful for account opening. InvestGlass is connected to multiple FINTECH solutions which facilitates broker-dealer duties on anti money laundering. Choose the financial industry regulatory authority Before choosing with country you will start you need to take into consideration the following aspects : Where do you want to host your physical office, what is the price of the office space? If you plan to lease office space, what will be the regulation? Which marketing strategy will suit your target clientele? Which legal structure you can afford? Make sure you have enough money to start. How you will pay taxes, and how many employees do you need to hire? Which social media platforms will provide your firm with the greatest exposure? How much funds you want to allocate to marketing campaigns? How much capital reserves you can commit? Which structure you will choose sole proprietorship, partnership, limited liability company (LLC), and corporation? What are the tax advantages of your location? Is it easier to start as a wealth manager or directly with a stock broker's license? Canada brokerage firm In order to become a stockbroker in Canada, you will need to register with the Investment Industry Regulatory Organization of Canada (IIROC). IIROC is responsible for regulating investment dealers and trading activity in Canadian securities markets. India brokerage firm The process for becoming a stockbroker in India is similar to that of Canada. You will need to register with the Securities and Exchange Board of India (SEBI). SEBI is responsible for regulating the securities market in India. UK brokerage firm In the United Kingdom, you will need to obtain a license from the Financial Conduct Authority (FCA). The FCA is responsible for regulating the financial services industry in the UK. UK is where you will find most online neo brokers in Europe. United States brokerage firm If you wish to become a stockbroker in the United States, you will need to register with the Financial Industry Regulatory Authority (FINRA). FINRA is responsible for regulating broker-dealers and securities transactions in the US. France brokerage firm In France, the process for becoming a stockbroker is similar to that of the UK. You will need to obtain a license from the Autorité des marchés financiers (AMF). The AMF is responsible for regulating the financial markets in France. Switzerland brokerage firm In Switzerland, the process for becoming a stockbroker is similar to that of the UK. You will need to obtain a license from the Swiss Financial Market Supervisory Authority (FINMA). FINMA is responsible for regulating the financial markets in Switzerland. Australia brokerage firm You will need to register with the Australian Securities and Investments Commission (ASIC). ASIC is responsible for regulating the financial services industry in Australia. Singapore brokerage firm The process for becoming a stockbroker in Singapore is similar to that of Canada. You will need to register with the Monetary Authority of Singapore (MAS). MAS is responsible for regulating the financial services industry in Singapore. Hong Kong brokerage firm The process for becoming a stockbroker in Hong Kong is similar to that of Canada. You will need to register with the Securities and Futures Commission (SFC). SFC is responsible for regulating the securities and futures markets in Hong Kong. Hot to build your broker dealers' clientele base? Research your target audience 1. Research your target audience and identify their needs. Get your phone and start calling. This is what we call cold calls. You will have to do a lot of them, but that’s just the way it is. The goal is to get your foot in the door so you can start building relationships. You can also export your Linkedin contacts, reimport them into InvestGlass CRM and then start tagging them to create segments. 2. Develop a marketing plan that will reach your target audience. In order to reach your target audience, you will need to develop a marketing plan that takes into account the broker-dealer landscape. This includes understanding where your broker-dealer is located, what type of broker-dealer it is, and what services it offers. Once you have a clear understanding of this landscape, you can develop a marketing plan that targets the broker-dealers in your area. You can use various marketing channels to reach these broker-dealers, including online advertising, direct mail, and cold calling. By taking the time to develop a targeted marketing plan, you will be able to reach your target audience and grow your business. If you are using Linkedin make sure that you are publishing content that is not designed for non-professional investors. Linkedin is a great medium to promote your services and grow your business. As a stockbroker, it is important that you stay up to date with the latest industry news and trends and Linkedin is a great source of ideas. This will help you better understand the needs of your clients and how to best serve them. 3. Implement your marketing plan and track your results in InvestGlass CRM Now that you have your marketing plan in place, it's time to start implementing it and tracking your results. InvestGlass CRM provides powerful reporting tools that make it easy to track your progress and measure your success. With InvestGlass, you can see how many leads you've generated, how many sales you've made, and what your conversion rate is. You can also track your customer satisfaction levels and customer retention rates. InvestGlass makes it easy to see how well your marketing efforts are paying off, so you can make adjustments as needed. Implementing your marketing plan with InvestGlass will help you achieve your business goals. 4. Adjust your marketing plan as needed to continue building your clientele base. Marketing is an important part of any business plan, but it's also important to remember that marketing plans should be flexible. As your business grows and changes, your marketing strategies will need to change as well. For example, if you're trying to attract new clients, you might consider hosting a golf tournament or wine tasting. If you're trying to attract new businesses, you might consider attending a conference. By being willing to adjust your marketing plan as needed, you'll be able to continue building your clientele base. For any business, networking is essential for meeting prospective clients and partners. One way to network is through organization memberships, such as the local chamber of commerce. Chamber of commerce membership usually provides access to a directory of other local businesses, as well as opportunities to attend events and mixers. Events and mixers are great opportunities to meet other local professionals in a relaxed setting. In addition, many chambers of commerce offer networking breakfasts or lunches where attendees have an opportunity to introduce themselves and their businesses. Whether you are looking for new clients or suppliers, organization memberships can be a great way to network. What are a stock broker's responsibilities? A stockbroker is responsible for helping clients buy and sell securities. They work with clients to understand their investment goals and then provide advice on how to best achieve those goals. Stock brokers must be licensed by the Financial Industry Regulatory Authority (FINRA). In order to become licensed, they must pass the Series 7 exam. We can list here a few top responsibilities for brokerage firm: To assess and inform clients of risks and respect suitability and appropriateness Stay up to date with local regulations Monitor performance and fees Make recommendations regarding potential investments, deal flow, and market situation Keep technology updated to fit with local regulations Monitor investment advice if any Record taxable accounts data Respect financial planning constraints A stockbroker is a vital part of any investor's team. They are responsible for helping clients buy and sell securities, as well as providing advice on how to best achieve investment goals. How to register as a... --- - Published: 2022-05-21 - Modified: 2025-10-10 - URL: https://www.investglass.com/which-crm-software-is-best-for-crypto-advisory/ - Categories: Article - Tags: tool for crypto The cryptocurrency market has captured the world’s attention, fueled by the excitement surrounding innovative digital assets like Bitcoin and Ethereum. As Bitcoin increasingly becomes a cornerstone of wealth preservation strategies for investors and even countries, the demand for crypto advisory services has surged. In a landscape where volatility meets opportunity, advisors must navigate not only complex markets but also heightened client expectations. This makes choosing the right Customer Relationship Management (CRM) software a critical decision. The right CRM can help crypto advisors manage client relationships, ensure regulatory compliance, and protect sensitive data in a rapidly growing industry that shows no signs of slowing down. In this article, we explore the best CRM options tailored to the unique demands of crypto advisory. How Can the CRM System Help with Administering Commissions and Organizing Payments? A robust CRM system streamlines the administration of commissions and organization of payments by integrating various financial processes into one cohesive platform. Here's how it can make a difference: Automated Commission Calculations Configure Commission Structures: Define different commission tiers and rates for sales representatives, ensuring accuracy and consistency. Real-time Updates: Automatically calculate commissions based on sales data, allowing instant and error-free updates. Simplified Payment Processes Centralized Financial Management: Consolidate all your financial operations within the CRM, making it easier to track pending and completed payments. Integration with Payment Gateways: Seamlessly connect with third-party payment platforms like PayPal or Stripe to handle transactions smoothly. Detailed Reporting and Analytics Generate Comprehensive Reports: Obtain insights into sales performance and commission payouts, aiding strategic decisions. Customize Analytics Dashboards: Design personalized views with critical financial metrics for quick, informed decision-making. Efficient Task Management Set Reminders and Alerts: Automatically notify responsible personnel about payment deadlines and commission adjustments to prevent delays. Organize Documents and Records: Store all commission and payment-related documents securely within the system for easy access and audit trails. InvestGlass Task Management How does the client portal improve client interaction? Enhancing Client Interaction with the Secure Client Portal In today's fast-paced, competitive landscape, building strong client relationships is crucial. A secure Client Portal significantly boosts client interaction by facilitating seamless, two-way communication. Key Benefits: Efficient Document Exchange: Clients can upload and receive documents safely, eliminating the need for cumbersome email exchanges or physical paperwork. This speeds up processes and ensures data protection. Convenient Fact-Finding: Clients can complete necessary information-gathering tasks, like FactFinds, at their leisure. This flexibility leads to more accurate and thought-out responses, contributing to a smoother overall experience. Enhanced Security Measures: By utilizing robust encryption and security protocols, the portal ensures that all data transmission is secure, providing clients with peace of mind about the safety of their sensitive information. How does the CRM system facilitate real-time reporting and marketing? How the CRM System Enhances Real-Time Reporting and Marketing A modern CRM system offers robust tools that significantly improve real-time reporting and marketing capabilities. Here's how: Streamlined Real-Time Reporting Immediate Data Access: By integrating all customer interactions within one platform, a CRM system provides instant access to up-to-date information. This allows businesses to generate reports with the latest data, ensuring decisions are informed and timely. Customizable Dashboards: Users can personalize dashboards to highlight key metrics that matter most, such as sales performance or customer engagement levels. This real-time visibility assists in identifying trends and areas that need attention. Automated Alerts and Notifications: Set up alerts for when specific metrics surpass or fall below target levels. This feature helps teams react promptly to changes, preventing potential issues or capitalizing on emerging opportunities. InvestGlass Portfolio Monitoring Advanced Marketing Capabilities Targeted Campaigns: CRM systems empower marketers to segment their audience based on behaviors, preferences, and interactions. Tailored campaigns can be launched, addressing specific customer needs more effectively. Integration with Third-Party Tools: Seamless integration with platforms like Mailchimp, HubSpot, or Google Analytics expands the system’s marketing reach. This allows for synchronized email campaigns, social media management, and web traffic analysis within a single hub. Analytics and Performance Tracking: Analyze the success of marketing efforts by monitoring open rates, click-through rates, and conversion rates. This data-driven approach ensures that strategies are refined and improved continually. Does the CRM system have integrated sourcing capabilities? Is Integrated Sourcing Part of the CRM System? Yes, the CRM system offers integrated sourcing capabilities. It seamlessly connects with top-tier mortgage sourcing platforms, which allows users to efficiently manage and access mortgage options. Moreover, the system supports integration with leading providers for protection and general insurance solutions. This ensures that users can handle various aspects of financial product sourcing all in one place. By centralizing these functionalities, the CRM enhances productivity and streamlines workflows for a more efficient experience. The back office provides a suite of functionalities designed to streamline and enhance your business operations. Here's what it offers: Task Management: Efficiently organize and prioritize tasks to improve productivity. Management Information (MI) & Reporting: Access detailed reports and insightful data to make informed business decisions. Marketing Support: Implement marketing strategies with tools that help you reach your target audience effectively. Treating Customers Fairly (TCF) Questionnaire: Ensure your business adheres to industry standards with built-in compliance checks. Accounts Management: Manage financial transactions and accounts effortlessly to keep your finances in check. These features work together to optimize workflow, maintain compliance, and drive business success. Is Data Stored in the CRM System Secure? Absolutely. The CRM system is built on Microsoft Azure, a leading cloud-based platform renowned for its robust security measures. Microsoft is committed to ensuring the protection of your data, prioritizing its security and privacy at every level. Here's why you can trust your data is secure: End-to-End Encryption: Your data is encrypted during transfer and while at rest, ensuring it remains confidential and protected against unauthorized access. Global Accessibility: While you can access your data from anywhere in the world, Azure's secure channels ensure this is done safely without compromising the integrity of your information. Scalability Without Compromise: The cloud-based nature of Azure means your data isn't limited by local hardware constraints, yet remains secure no matter how much you store. Switzerland has long been synonymous with security, neutrality, and financial integrity, making it a prime location for hosting services tailored to crypto brokers and banks. Hosting in Switzerland ensures that sensitive financial and client data remains protected under the country’s stringent data protection laws, which prioritize privacy and security. Unlike hosting in jurisdictions like the United States, where the Cloud Act allows government agencies to access data stored on servers operated by American companies regardless of location, Switzerland offers a robust legal framework that safeguards data from such extraterritorial reach. This protection is particularly critical for crypto brokers and banks managing high-value transactions and sensitive client information, as it minimises exposure to unauthorised data access and strengthens trust with global clients. Hosting in Switzerland is not just a technical choice—it’s a strategic decision to uphold security, compliance, and client confidence in a rapidly evolving financial landscape. InvestGlass Stores Data in Switzerland As cryptocurrencies like Bitcoin continue to reshape global financial strategies, the role of crypto advisors becomes increasingly vital. Managing client relationships effectively in this dynamic sector demands a CRM solution designed to address the complexities of the crypto world, from ensuring compliance to safeguarding data and fostering seamless client communication. By investing in the right CRM, advisors can not only streamline their operations but also build stronger client trust and position themselves as leaders in this fast-evolving industry. The right choice of CRM is more than a tool—it's a strategic advantage that helps advisors navigate the future of wealth management with confidence. --- - Published: 2022-05-20 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-use-rss-feeds-to-boost-your-productivity/ - Categories: Article - Tags: boost productivity, investor portal, Rich Site Summary, RSS, zapier 5 popular ways to use RSS RSS was originally created to syndicate content from websites. It allows website users to subscribe to a website's content, and receive updates whenever new content is published. RSS (Rich Site Summary) can be easily added into the InvestGlass portal and you can use them directly without coding or via Zapier. You can read more about setting up Zaps here. Nowadays, RSS is used for much more than just syndicating content. We know that you are already generating content from your Facebook page, WordPress website, Twitter account... RSS is a free service, and it is widely used. It's a great way to collect multiple feeds and make your InvestGlass portal attractive. Here are 5 popular ways that people are using RSS. 1. Post RSS feeds on social media Almost every website has an RSS feed these days. If you're looking to syndicate content from a website onto your social media accounts, RSS is the way to go. There are a few different ways that you can do this. The easiest way is to use a service like Buffer or Hootsuite. Both of these services allow you to connect your RSS feed and will automatically If you are using LinkedIn + RSS with Zapier you can broadcast your professional post. If you are using RSS with InvestGlass, you can display your post on the web app and people will be notified by email or in the app. A professional post should include job, promotion, news about your company or products and more. If you want to streamline your social media browsing, these Zaps will do the reverse: Add social media posts to an RSS feed. From there, you can add the RSS feed to a feed reader app or use another Zap to deliver new items however you'd like. You can also do a zap Pinterest + RSS Zapier. Pinterest doesn't have an RSS feed for boards or profiles, but you can use this Zap to create one. Whenever you add a new pin to a board, we'll copy it and create a new item in an RSS feed. You can then use that RSS feed in another Zap to deliver the pins however you'd like! Pinterest is a social media site where users can "pin" images, videos, and articles to their boards. Boards can be themed around anything, from recipes to fashion to home improvement. People use Pinterest for a variety of reasons. Some people use it as a virtual scrapbook, to save ideas for later. Pinterest is used to push your brand. A specific audience can be attracted to follow you. Target audience activities on the site can be monitored. 2. Create your own email or team chat RSS alerts  Most companies are writing newsletters. Blog and newsletters are important because it's a way to communicate and engage with your audience. But it can be really time-consuming to manually curate newsletter content every week. And if you're working on a team, it can be difficult to keep everyone up-to-date on the latest news and developments. An RSS alert is a great way to automate this process. For that automation, you can use Google Chat or email with Zapier and send the message directly to the given address. This is also a powerful way if you are using Slack. Slack is used for team communication, and you can use this Zap to automatically send new RSS items to a Slack channel. That way, your team can stay up-to-date on the latest news without you having to do any manual curation! We suggest you check this Zapier and Slack with our guide to building interactive Slack Bots. 3. Add new RSS items to a spreadsheet and push them to the RSS reader Some small-sized companies work with a spreadsheet because it's a tool that everyone knows. You can use Google Spreadsheet or Excel with Zapier and integrate it with your RSS feed. This is really useful if you want to track data over time or need to share the information with someone who doesn't have an RSS reader. Using InvestGlass, Zapier and your Google sheet will automate many communications in one place. This works fine too with Airtable. Airtable is a spreadsheet-database hybrid, where you can add data to your spreadsheet and then access it with database queries. You can use this Zap to automatically add new RSS items to an Airtable base. 4. Should I use Airtable or Google Sheet to connect to my RSS feed reader? Airtable is a great tool for managing data, but it's not the only tool out there. If you're considering using Airtable, you might also be considering Google Sheets. S There are a few key differences between Airtable and Google Sheets that you should keep in mind: Airtable is a database, not just a spreadsheet. This means that you can do more with your data in Airtable, such as running queries and filters than you can in Google Sheets. Airtable has a more user-friendly interface than Google Sheets. This makes it easier to find the features you need and to input data without making mistakes. Airtable has built-in collaboration features, such as comments and @ mentions, that make it easier to work with team members on data projects. In general, Airtable is a more powerful tool than Google Sheets. 5. RSS site widget inside InvestGlass Depending on your industry, RSS feed updates could be different. For some, new content might be published every few hours, while for others, it could be once a day or even once a week. You can bring another media feed but we suggest you push on your own web service such as WordPress. How frequently should you post on your WordPress blog? That’s a question with no easy answer, since it depends on a number of factors, including your topic, your audience, and your own writing schedule. However, there are some general guidelines that can help you determine an ideal posting schedule for your blog. If you’re just getting started with blogging, it’s important to get into the habit of writing regularly. As such, you may want to start by posting once or twice a week. This will give you time to produce quality content while still providing new material for your readers on a regular basis. Once you’ve established a consistent writing routine, you can start to experiment with posting more frequently. Some bloggers find that they can maintain a high level of quality by posting three or four times a week, while others find that they need to take a more leisurely approach and stick to once or twice a week. Ultimately, it’s up to you to experiment and find the frequency that works best for you and your blog. We are a big fan of Zapier which can easily pull all WordPress sites, RSS link into a RSS feed link which can then be pushed into the InvestGlass widget page. InvestGlass widget is compatible with mobile devices and it makes simple syndication and a 2 minutes configuration work only. If you want to segment your customer and news posts, we suggest you use the TAG system. Therefore a RSS widget will be visible based on your customer preferences. RSS reader app can be customized and each time you add a new post, your customers will see the new article in the portal. One of the best things about this feature is that it lets you stay organized and keep track of which blog post was published and when. RSS feed for content updates and then brings your social media followers up to date with your blog. Now that you know the basics of setting up an RSS feed, as well as some of the most popular ways to use them, it’s time to put this knowledge into practice. Start by subscribing to a few of your favorite blogs and websites, and open a free version trial of InvestGlass. --- - Published: 2022-05-18 - Modified: 2025-02-24 - URL: https://www.investglass.com/gender-neutral-pronouns-what-they-are-how-to-use-them/ - Categories: Article - Tags: Gender Neutral Pronouns The use of gender-neutral pronouns is becoming increasingly common in modern society, reflecting a growing recognition and respect for individuals who do not identify strictly as male or female. According to a 2019 Pew Research Center survey, about 35% of Generation Z (ages 7-22 at the time) reported knowing someone who uses gender-neutral pronouns like "they" instead of "he" or "she" (Pew Research). Acceptance of gender-neutral pronouns tends to decrease among older generations. Additionally, Merriam-Webster named "they" as the Word of the Year in 2019, highlighting the increasing significance of gender-neutral language in everyday communication (UCLA Gender Neutral). Understanding and correctly using gender-neutral pronouns is not just a matter of grammar—it is a way to foster inclusivity and respect for all individuals, helping to create a more accepting and diverse society. Why the resistance to gender pronouns? What are gender neutral pronouns? Gender neutral pronouns are pronouns that don't specifically refer to any one gender. They can be used to refer to people of any gender, whether that be male, female, non-binary, or any other gender identity. What is the problem with gender neutral pronouns? There are a few different issues that can arise when using gender neutral pronouns. Firstly, some people may not be familiar with them, which can lead to confusion. Secondly, they are not always grammatically correct, which can make them difficult to use in certain situations. Finally, some people may simply prefer to use gendered pronouns, which can make using gender neutral pronouns feel forced or unnatural. How do you use gender neutral pronouns? When using gender neutral pronouns, it is important to be clear and concise. Be sure to explain what they are and why you are using them. It is also important to be aware of the grammar rules surrounding them, as they can be tricky to use Gender-neutral Pronouns, and How to Use Them Pronouns are an important part of the language. They allow us to refer to people or objects without having to use their names. This can be helpful in many situations, such as when we want to avoid repeating someone's name too often, or when we don't know the name of the person or object we're referring to. Here is a list of gender-neutral pronouns: He/She -- Zie, Sie, Ey, Ve, Tey, E Him/Her -- Zim, Sie, Em, Ver, Ter, Em His/Her -- Zir, Hir, Eir, Vis, Tem, Eir His/Hers -- Zis, Hirs, Eirs, Vers, Ters, Eirs Himself/Herself -- Zieself, Hirself, Eirself, Verself, Terself, Emself As you can see, there are many different options to choose from. The best way to decide which pronoun to use is to ask the person you're referring to which one they prefer. If you're unsure, it's also perfectly fine to use they/them pronouns. How should I use gender neutral pronouns in emails? When writing an email, it is important to use gender-neutral language whenever possible. This means avoiding pronouns such as "he" or "she" when you do not know the gender of the person you are writing to. Here are some example: "I spoke to the sales director and they said they'd get back to me. " "I think someone left their mobile phone behind. " "Who's in charge of that sales process? I'll email them. " What’s the “right” way to learn someone’s pronouns? When you first meet someone, you want to make sure that they feel comfortable. Make sure that they are OK - so it's perfectly fine to ask... as transgender, agender, or nonbinary... Instead, introduce yourself with your own pronouns: "Hi, I'm Maria, and my pronouns are her/she. " If the person you're speaking to doesn't yet know their pronouns, that's OK, too. You can simply use your own pronouns when referring to them. "Hi, I'm pronoun-less until I figure it out. Do you mind if I ask what your pronouns are? " "I use they/them pronouns. " Don't forget to share this post! and sign up for InvestGlass Email Marketing too free. --- - Published: 2022-05-17 - Modified: 2025-02-18 - URL: https://www.investglass.com/what-are-cold-leads-and-how-you-can-use-a-crm-to-turn-them-into-business/ - Categories: Article - Tags: cold lead, cold leads When it comes to sales, a cold lead is defined as a new lead who has had no prior interaction with your company. They may have seen an advertisement or post on social media, but they don’t know anything about your products or services. Cold leads are often considered to be at the top of the sales funnel and require lead nurturing and education to move them further down the funnel. Cold leads are generally considered to be less likely to convert into customers than warm or hot leads. Understanding Cold Leads Cold leads are individuals who have shown little to no interest in a company’s product or service. They may have been contacted through a cold call or email but have not responded or engaged with the company in any way. Cold leads are often considered to be at the top of the sales funnel and require nurturing and education to move them further down the funnel. In the sales funnel, cold leads represent the initial stage where potential customers are identified but have not yet interacted with your brand. This stage is crucial because it sets the foundation for all subsequent interactions. By understanding the nature of cold leads, sales teams can develop lead nurturing strategies to warm them up and guide them through the sales process. Definition of a Cold Lead A cold lead is a potential customer who has not been contacted or engaged with by a sales team before. They may have been identified through market research or lead generation efforts but have not yet shown any interest in a company’s product or service. Cold leads are often characterized by a lack of awareness or understanding of a company’s offerings. For instance, a cold lead might be someone who fits your target demographic but has never visited your website or interacted with your social media channels. They are essentially a blank slate, and it’s up to your sales team to introduce them to your brand and spark their interest. 1. Do your research Before you are calling any cold lead it is important to read their website. Look for anything that will give you some context about the company. You should also try to find out the name of the decision-maker. The best way to do this is by looking for the company on LinkedIn. Lead nurturing can be done with tools like Phantom buster but be careful as Linkedin does not like users to pump all the data that way. Linkedin sales navigator help to generate a steady stream and for relationship building. Prospects will read social media posts based on their interest. You can generate new leads from Linkedin but also from the InvestGlass opt-in form which can be hosted directly on your website. Using lead generation tools can streamline this process, ensuring you collect and qualify high-quality leads effectively. Make sure you record the right fields to collect only high-quality leads. Using lead management software can help you organize and track your leads more efficiently, ensuring that no potential customer is overlooked. This video will present you with how we have built a sales enablement solution in less than 8 minutes. https://youtu. be/r45otJEAFro How to Create a Lead Capture Form in 8 Minutes Only - InvestGlass 3. Identifying and Qualifying Leads Identifying and qualifying leads is a crucial step in the sales process. It helps sales teams to focus on the most promising leads and increase their chances of closing deals. You can also use lead scoring to assign a numerical value to each lead based on their level of interest and engagement. By identifying the right leads, you can ensure that your sales efforts are directed towards individuals or companies that are more likely to convert into customers. This not only saves time but also improves the efficiency of your sales process. Gauging a Lead’s Level of Interest Gauging a lead’s level of interest is essential to determine whether they are qualified or not. This can be done by analyzing their behavior, such as their engagement with your website, social media, or email marketing campaigns. For instance, if a lead frequently visits your website, downloads resources, or engages with your social media posts, it indicates a higher level of interest. You can also use lead scoring to assign a numerical value to each lead based on their level of interest and engagement. This helps in prioritizing leads and focusing on those who are more likely to convert. Lead Scoring Lead scoring is a method of assigning a numerical value to each lead based on their level of interest and engagement. This helps sales teams to prioritize their leads and focus on the most promising ones. Lead scoring can be based on various factors, such as the lead’s job title, company size, industry, and behavior. For example, a lead who is a decision-maker in a large company and has shown significant interest in your product would receive a higher score. By using lead scoring, sales teams can streamline their efforts and increase their chances of converting leads into customers. Why Qualifying Leads is Crucial Qualifying leads is crucial because it allows sales teams to focus on the most promising prospects and avoid wasting time and resources on unqualified leads. By qualifying leads, sales teams can identify which leads are most likely to convert into customers and prioritize their efforts accordingly. This helps to streamline the sales process and improve overall efficiency. When you qualify leads, you assess their potential based on specific criteria such as their needs, budget, and decision-making authority. This process ensures that your sales team spends their time on leads that have a higher likelihood of converting, thereby increasing the overall productivity and success rate of your sales efforts. 2. Personalize your message Your message should be tailored to the specific company you are reaching out to. This will show that you have an understanding of their business and what they might need. You can use the InvestGlass Campaign tool to make sure that you will bring generate smart dialogue with some consistency. The campaign manager will also enable you to track the interactions of your target. Form and campaign managers are made for that! Target your audience with tags, know when they open your emails and what kind of interactions you are having. Inside InvestGlass Campaign When you are calling a cold lead it is important to have a script. This will help you stay on track and not get sidetracked by the conversation. A script will also help you sound more professional and deliver a compelling sales pitch. As you can see in only two clicks your sales team will be able to trigger the next call, read the script and write their contact report. You can also collect pain points into a frequently asked question tool. 3. Offer something of value to your cold lead When reaching out to cold leads, it’s important to offer something of value to them. Whether it’s a free consultation, a helpful guide, or an exclusive discount, providing something that cold leads will find valuable will help you to stand out from the competition. By offering cold leads something that they need or want, you’ll be much more likely to get their attention and earn their business. So if you’re looking to succeed in sales, always remember to offer cold leads something of value. The target audience is about the value of what you will offer. Turning a cold lead into a warm lead is to deliver in the few first seconds of talk or sentences the right information. Sales teams need to make sure that they first set their sales pipeline. The sales cycle pipeline is the set of stages that a deal goes through from start to finish. If your sales pipeline isn’t optimized, you’ll likely lose deals in the early stages. Focusing on qualified leads ensures that your efforts are directed towards those who are more likely to convert, preventing wasted resources on unqualified prospects. InvestGlass pipelines The sales process can be broken down into five main stages: Prospecting: This is the stage where you identify and qualify potential customers. Initial contact: This is the stage where you make first contact with the potential customer. Qualifying: This is the stage where you determine whether or not the potential customer is a good fit for your products or services. Needs analysis: This is the stage where you learn about the potential customer’s needs and how your products You can also help your sales reps with InvestGlass forms to give a lead’s level. If the sales lead does not meet requirements then the conversion rate will be too low. The CRM software will help you focus to contact potential customers and not any random website visitors. Gauging a Lead’s Level of Interest Recognizing the buying signals of a hot lead can help sales teams allocate their resources efficiently. 4. Personalize your approach to converting cold leads If you’re like most salespeople, a large portion of your time is spent cold calling potential customers who have never heard of your product or company. It can be difficult to stand out in a sea of faceless businesses, but it’s important to remember that every customer is an individual with specific needs and wants. The key to success is to personalize your approach and find a way to connect with each lead on a human level. Instead of reciting a script, take the time to learn about the person you’re speaking to and what they’re looking for. By tailoring your pitch to their individual needs, you’ll be more likely to turn cold leads into warm leads and win their business. Sales funnel will also help you with that. When you’re making cold calls, it’s important to remember that not every call will result in an immediate sale. In fact, most sales require multiple touchpoints before the deal is finally closed. 5. Be persistent (but not annoying) in your sales process When it comes to sales, cold leads can be frustrating. You make the initial contact, but then they go dark, seemingly uninterested in what you have to say. However, it’s important to remember that people are busy and their attention spans are limited. Just because someone doesn’t respond immediately doesn’t mean they’re not interested. In fact, most cold leads just need a little nudge to get the ball rolling. That’s where persistence comes in. By following up regularly and keeping the conversation going, you can eventually turn a cold lead into a hot lead. Of course, there’s a fine line between persistence and annoyance. If you’re too pushy, you’ll only drive the person away. But if you strike the right balance, you’ll eventually get the results you’re looking for. 6. Follow up with task in your CRM and make sure the sales team comply Sales representatives know that cold leads are often the hardest to convert into customers. But with a little follow-up, it is possible to turn a cold lead into a hot one. The key is to stay in touch and build rapport. The best way to do this is by using lead management software to track your leads and tasks. By setting up reminders and following up with your leads on a regular basis, you can make sure that no opportunity is left untapped. With a little effort, you can soon turn cold leads into conversions. Sales reps have to collect data in the sales CRM to save time and improve their sales pitch. The lead generation process is a long and tedious process. The all-in-one CRM is made to record all interaction points. Any marketing channels, phone calls, or blog post interaction can be recorded into InvestGlass. This valuable content will improve your business model and qualify your prospect list naturally. 8. Organizing Cold Prospects and Sales Leads Organizing cold prospects and sales leads is a critical step in the sales process. By categorizing leads into different stages of the sales funnel, sales teams can better understand where each lead is in the buying process and tailor their approach accordingly. Effective organization involves segmenting your leads based on their level of interest and engagement. For example, you might categorize leads as cold, warm, or hot, depending on their readiness to make a purchase. This segmentation allows your sales team to apply the appropriate strategies for each group, ensuring that cold leads receive the nurturing they need to move further down the funnel. Using a CRM system can greatly enhance this process by providing tools to track and manage leads efficiently. With a well-organized system, sales teams can ensure that no lead falls through the cracks and that each prospect receives the attention they need to become a customer by utilizing lead generation tools. Implementing a Lead Management Software Implementing a lead management software is a crucial step in streamlining your sales process and improving your team’s productivity. A lead management software helps you to organize and track your leads, automate tasks, and analyze your sales performance. Benefits of a Lead Management Software The benefits of a lead management software are numerous. It helps you to: Automate tasks and reduce manual data entry: By automating repetitive tasks, your sales team can focus more on engaging with leads and closing deals. Track and analyze your sales performance: With detailed analytics, you can monitor your sales process, identify bottlenecks, and make data-driven decisions to improve your strategy. Identify and prioritize high-quality leads: Lead scoring features help you to prioritize leads based on their likelihood to convert, ensuring your sales team focuses on the most promising prospects. Improve your sales team’s productivity and efficiency: By streamlining the sales process, your team can work more efficiently and effectively. Enhance customer relationships and retention: A well-organized lead management system ensures that no lead falls through the cracks, helping you to build and maintain strong customer relationships. Some popular lead management software options include HubSpot, Salesforce, and noCRM. io. When choosing a lead management software, consider your team’s specific needs and requirements to ensure you select the best tool for your business. Warming Up Cold Leads Warming up cold leads is a critical step in converting them into paying customers. A cold lead is someone who has shown no interest in your product or service but has the potential to become a customer. Strategies to Warm Up Cold Leads Here are some strategies to warm up cold leads: Personalize your approach: Address the lead by name and tailor your message to their specific needs and interests. This shows that you understand their unique challenges and can offer relevant solutions. Provide value: Offer the lead something of value, such as a free e-book, webinar, or a helpful guide. This not only educates them about your product or service but also demonstrates your expertise and willingness to help. Build relationships: Take the time to build a relationship with the lead. Engage with them on social media, comment on... --- - Published: 2022-05-13 - Modified: 2025-10-28 - URL: https://www.investglass.com/how-to-create-a-lead-capture-form-in-8-minutes-only/ - Categories: Article - Tags: digital customer experience, lead capture, lead capture landing page Implementing a lead capture system on your website is crucial for converting visitors into potential clients.  Notably, companies with mature lead generation processes generate 133% more revenue than average. InvestGlass simplifies this process, allowing you to create a lead capture form in just eight minutes. This user-friendly approach ensures that even those without technical expertise can effectively set up forms, streamlining operations and enhancing customer satisfaction. The Importance of Forms Forms serve as a crucial interface between your business and its visitors, enabling the collection of essential information to convert anonymous users into valuable leads.  InvestGlass's Form Builder offers a user-friendly, drag-and-drop interface that simplifies the creation of customized forms, streamlining data collection and enhancing lead generation efforts. The global online form builder software market is experiencing significant growth, driven by increasing digitization and the need for efficient data management. In 2023, the market was valued at approximately $2. 5 billion and is projected to reach $6. 3 billion by 2030, growing at a compound annual growth rate (CAGR) of 13. 9% from 2024 to 2030. Forms serve as a bridge between you and your visitors. They're the digital handshake that introduces your potential customers to your business, allowing you to gather essential information that can convert an anonymous visitor into a lead. The process of creating these forms should be straightforward, efficient, and effective. That's where InvestGlass comes in. Step-by-Step Guide to Creating a Lead Capture with InvestGlass InvestGlass offers an integrated Form & CRM system that simplifies the creation of lead capture pages. Follow these steps to create your form: Login to InvestGlass: Start by accessing your InvestGlass account. This is your dashboard for creating and managing your forms. Access Forms: Navigate to "My Account Company" and select "Forms" from the top menu bar. This area is your command center for form management. Create a New Form: Click on "+ New Form" located in the upper right-hand corner. This is where your form creation process begins. Form Details: Give your form a name and select "DM Forms" from the drop-down menu as the type of form you want to create. This specifies the template you'll be working with. Customization: After naming your form and selecting its type, click on "Create Form". You'll then be prompted to add fields to your form. Start with essential fields such as your company's name, email address, and phone number. These fields are crucial for capturing the basic information of your leads. Additional Fields: Continue to customize your form by adding any additional fields you think are necessary. This could include areas of interest, specific questions about your services, or how they found your website. Tailor these fields to gather the information that's most valuable to your business. Finalizing Your Form: Once you've added all the necessary fields, review your form to ensure it's complete and ready for deployment. Make any necessary adjustments to ensure it aligns with your goals. Utilizing the Template To help you hit the ground running, InvestGlass provides templates that are not only customizable but also designed to enhance user engagement and lead capture efficiency. Using these templates allows you to maintain a professional appearance while also ensuring that your forms are optimized for conversion. Conclusion Creating a lead capture form with InvestGlass is a straightforward process that can significantly impact your business's ability to gather and manage leads. By following the steps outlined above, you can create an effective lead capture form in just eight minutes. Remember, the goal is to make it as easy as possible for visitors to submit their information, transforming casual browsers into valuable leads. With InvestGlass, you're well on your way to achieving just that. --- - Published: 2022-05-11 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-is-aml-and-lcb-ft-in-france/ - Categories: Article - Tags: LCB FT, lutte contre le blanchiment des capitaux et le financement du terrorisme KYC PROCEDURES: WHY VERIFY CLIENT IDENTITY? Why are we asking so much information during a know-your-client procedure? As a financial institution, we are legally obliged to implement customer due diligence measures, in order to comply with international anti-money laundering and countering the financing of terrorism (AML/CFT) regulations or in french LCB FT. In this post, we will explain what is know-your-client procedure as well as the french AML / LCB-FT. KYC procedure is used in the banking, payment, and insurance industries as part of the customer due diligence measures required by law. This measure is necessary in order to comply with international anti-money laundering and countering the financing of terrorism (AML/CFT) regulations. In France, the legal framework for AML / CFT measures is set out in articles L561-2. The KYC is for people. The KYB or "know your business" is for companies. The main purpose of the KYC procedure is to prevent financial institutions from being used, intentionally or unintentionally, by criminal elements for the purpose of money laundering or terrorist financing. The KYC process also allows banks and other financial institutions to better understand their customers and their financial dealings. Governed by European and Swiss legislation come out the KYC key elements are similar in most national legislations. Procedures adopted by Prudential supervision bodies will enforce increased monitoring of traditional payments but also cryptocurrencies related. Most investment firms are adopting the European Union regulatory framework. What is the purpose of the KYC procedure for financial institutions? The KYC procedure consists of collecting data and information about the customer in order to: - Verify the customer's identity - Understand the customer's business activities and profile - Determine the customer's risk profile - Monitor the customer's transactions The data is checked against multiple databases. InvestGlass team connects your CRM to statistical data and risk assessment tools to ensure compliance. Each firm can manage different countries' risk so the final decision to open an account is often your decision. Unless your operations are running under the umbrella of another company, then you have to comply with joint guidelines. InvestGlass customers are always using the digital onboarding forms to collect information such as surname, first name, postal address, email, mobile phone... but also collect the following elements ID or Passport + Proof of address of less than 3 months. For legal entities, firms will collect a copy of an identity document of the legal representative, the KBIS extract of less than 3 months, the copy of the statutes for example... The business identity cart or "Extrait Kbis" includes more information than before. An Extrait Kbis card is established for each business registered with the Chambre de Commerce or Chambre de Metiers. This official document is called KBIS and attests to the identity and address of the business, its activity, its management or control, and the existence or not of collective proceedings against the business. This document is updated to reflect changes affecting the business. For limited companies such as EURL, SARL, SAS, SASU it will indicate : The extent of the powers of the liquidator, if applicable. The date and location of the original registration if the business was transferred to a different area. A reference to the reconstruction of capital, if applicable. A face-to-face meeting could be needed but we build our solution to facilitate collect of documents with smart forms. KBIS might not be sufficient to spot the last beneficial owner of a company. FAFT guidance and organized crime filtering need a bit more control than public authorities' document. Who is affected by KYC in the financial sector? KYC procedures is important in Europe since 2015 terrorist attacks in Paris. The 4th EU Anti-Money Laundering Directive (4AMLD) requires Member States to ensure that customer due diligence (CDD) measures are carried out when firms enter into business relationships, and on an ongoing basis. DSP 1 and DSP2 increase the need for AML and LCB-FT checks for firms. DSP2 is more stringent than DSP1 and requires firms to take into account both the customer’s business activities and their geographical location. If a firm does not comply with KYC requirements, it may face financial penalties or be required to cease doing business with the customer in question. In extreme cases, firms may have their operating licenses revoked. If you want to learn more about the directive 2015/849 then by the 5th Directive of May 30, 2018 known as 2018/843 and soon the "new and future" 6 AML. Is KYC systematic for AML and LCB-FT ? Yes, it is systematic for all financial institutions. In Europe, the 4th EU Anti-Money Laundering Directive (4AMLD) requires Member States to ensure that customer due diligence (CDD) measures are carried out when firms enter into business relationships, and on an ongoing basis. Suspicious transactions are then reported to authorities via STR - Suspicious Transaction Reports. Credit institutions are conducting KYC on a daily basis. InvestGlass KYC remediation dashboard Why is KYC and anti-money laundering necessary? Of course, you want to spot suspicious transactions. Of course, you want to remove all high-risk clients... but in the same time your need to operate in a "normal" and fluid way. European banking authorities understand that effective implementation in the financial system can be very complex. They are building a new European identity verification which should simplify your procedure. The European parliament is also pushing for more information exchange. Opening bank accounts should be made easier from what we understood from the European supervisory authorities... let's see! Payment service providers will still conduct risk-sensitive basis tests and the financial intelligence unit will still be stressed when national authorities conduct on-site inspections. The UK National law is another challenge that most fintech companies are working on. As the UK is outside the European banking authority since the Brexit, the new EBA directive is not applicable. The 5th Directive of 2018/843 is currently being implemented in the UK. How to detect money laundering? To detect money laundering you can use InvestGlass transaction automation. It will help you to monitor, in real-time, all your client's transactions, and cross them with the data of the financial intelligence database. The intelligence behind automation can be setup by your compliance team without any programming knowledge. Illegal activity can be spotted, the machine will identify funds behavior, then send a message to your colleagues. AML LCB FT measure can be used on new and existing clients. Internal controls are connected to the InvestGlass approval process and task management to develop a common understanding of what the risk-based approach involves when financing operations or any business relationship you will carry. Is the information collected secure? For InvestGlass, information storage quality is a priority. Our servers are hosted on bank-grade servers. By default, InvestGlass servers are hosted in Switzerland in two sites. You can also ask InvestGlass to be hosted on your servers. For more information please contact us. InvestGlass is also subject to Swiss data protection and European GDPR. GDPR is a regulation in the EU in response to the UK’s Data Protection Act 1998. It strengthens EU data protection rules by giving individuals more control over their personal data, and establishing new rights for individuals. Credit institutions and banks care about GDPR because of the risks associated with non-compliance, including significant fines. New ideas in combating money laundering? The first step is to make sure that you eliminate high-risk third countries and that you collect quality statistical data. The second step is to build a good risk assessment process where you can open bank accounts easily and eliminate terrorism, fraud, and organized crime easily. The third step is to automate anti-money laundering and terrorist financing with the CRM automation. If the business fails to verify the identity of a client with reasonable certainty it will not establish a business relationship or proceed with the transaction. The fourth step is to setup a smart connection to an approved local ID check to identify the person or company The fifth step is to build the onboarding forms, connect to the API with respect to your risk-based approach, spotting the beneficial owner clearly The sith step is to update your AML CFT, AML LBC FT on a monthly basis to make sure that your process is respecting technical standards Last but not least, setup the automation for reporting suspicious transactions InvestGlass CRM and KYC remediation tools are built to help any financial system. InvestGlass has been built for the financial sector and can be adapted to any industry. Investment firms will appreciate that InvestGlass is hosted and incorporated in Switzerland. InvestGlass beneficial owners are Swiss which is another security for most financial institutions looking for a non US ownership. We are updating the InvestGlass AML template to help build modern credit institutions, modern neo banks, and more. InvestGlass offers connections to multiple electronic identification fintech including ONFIDO, Basis ID, Credas and more. Those solutions are adapted to electronic money issuers and crypto broker-dealers too. Combating money laundering is easier thanks to those amazing Fintech solutions. InvestGlass risk assessment machine is flexible which is great for financial institutions' operations in a variety of financial sectors. Then the AML CFT process will be adapted to fit your regulatory technical standards. Get started today with InvestGlass CRM and automation --- - Published: 2022-05-06 - Modified: 2025-03-25 - URL: https://www.investglass.com/55-iconic-company-slogans-and-taglines/ - Categories: Article - Tags: company slogan, email marketing What do Wendy's "Where's the Beef? " commercial and Nike's "Just Do It" have in common? They're both iconic company slogans and taglines that have been ingrained in our culture over the years. Slogans are a very important part of a company's marketing strategy, as they can help create brand awareness and differentiate a company from its competitors. In this blog post, we'll take a look at 55 of the most iconic company slogans and taglines ever created. So sit back, relax, and enjoy! Cool ideas and brand name A great brand name paired with a catchy slogan can leave a lasting impression on consumers. Some brands have mastered this art, creating taglines that not only reflect their values but also resonate with audiences worldwide. In this section, we’ll explore some of the most creative brand names and the memorable slogans that define them. Just Do It - Nike The Best a Man Can Get - Gillette Think Different - Apple America Runs on Dunkin’ - Dunkin’ Donuts I’m Lovin’ It - McDonald’s Think Outside the Bun - Taco Bell Think Big - IMAX Taste the rainbow - Skittles Red Bull gives you wings - Red Bull What’s in your wallet? - Capital One The Quicker Picker Upper - Bounty Shave Time. Shave Money. - Dollar Shave Club Fly the friendly skies - United Airlines Have it your way - Burger King All for Freedom. Freedom for All. - Harley Davidson Quality never goes out of style. - Levi’s Live in your world. Play in ours. - PlayStation The Happiest Place on Earth - Disneyland Eat Fresh - Subway Belong Anywhere - Airbnb I want my MTV! - MTV Open happiness - Coca-Cola Because you’re worth it - L’OREAL Is it in you? - Gatorade Can you hear me now? - Verizon Diamonds are forever - De Beers Everywhere you want to be - Visa It’s finger-lickin’ good - KFC Gotta catch ’em all! - Pokemon The Ultimate Driving Machine - BMW You’re in good hands - Allstate Save money. Live better. - Walmart Impossible is Nothing - Adidas King of Beers - Budweiser It keeps going, and going, and going... - Energizer Go Further - Ford When you care enough to send the very best - Hallmark Obey your thirst - Sprite Have a break. Have a KitKat - KitKat Where’s the beef? - Wendy’s Don’t leave home without it - American Express Let’s go places - Toyota Challenge everything - Electronic Arts Snap! Crackle! Pop! - Rice Krispies We try harder - Avis How do I choose a slogan for my business? Choose a slogan for my business Company slogans and taglines are pivotal in shaping brand identity and influencing consumer behavior. Research indicates that an effective slogan can increase brand recognition by up to 80%, amplifying a company's marketing strategy across various channels (Soocial). Moreover, nearly 50% of consumers consider a company's slogan or mission statement important when deciding to make a purchase, highlighting the role of slogans in conveying a company's purpose (PR Newswire). These concise phrases not only encapsulate a brand's essence but also serve as powerful tools to differentiate it in a competitive marketplace. There is no one-size-fits-all answer to this question, as the best slogan for your business will depend on factors such as your industry, target market, and company values. However, there are a few general tips you can follow to create an effective slogan for your business: Keep it short and sweet Consistent — use it everywhere, really Make it catchy and memorable Align it with your brand identity Think about what makes you unique Brainstorm with your team Get feedback from customers and employees Different — Differentiation This will be key to your business. A slogan should communicate what makes your company unique and better than the competition. The best slogans are short, sweet, and to the point. Keep your slogan under 10 words for maximum impact A catchy slogan will stick in people's minds, making it more likely Timeless — For the future You want a slogan that won't date as your business grows and evolves. Avoid using trendy slang or references to current events, as these will quickly make your slogan feel outdated. For example, "We're the Uber of XYZ" might be popular now, but in a few years, it will be meaningless. Brand identity is about values and personality. Your slogan should reflect these and help you connect with customers on an emotional level. Consider your company values, such as creativity, trustworthiness, or innovation; and how you want people to view your brand in the marketplace The values will be shared among your staff and customers, so it's important to involve them in the brainstorming process. You could even consider conducting a survey or holding a slogan contest to gather ideas and feedback from your network. This branding will be added to your communications. For example, your slogan will appear on your website and social media channels, as well as on marketing materials like brochures, packaging, ads and more. So if you're looking for a powerful email marketing tool that can help connect you with your customers and boost sales, look no further than InvestGlass. InvestGlass offers a powerful email marketing tool that helps you connect with customers and promote your brand. With our easy-to-use platform, you can create beautiful emails that are personalized and relevant to your audience. Plus, our team of experts can provide guidance and support to help you get the most out of your email marketing campaigns. Get started with InvestGlass today! Conclusion Company slogans are more than just words; they shape a brand's identity and influence consumer perception. Whether you’re a startup or an established business, crafting a compelling slogan can elevate your brand and improve customer engagement. Do you have a favorite company slogan that’s not on this list? Let us know in the comments! --- - Published: 2022-04-28 - Modified: 2025-03-31 - URL: https://www.investglass.com/how-to-build-an-employee-portal/ - Categories: Article - Tags: assign goals, CRM for employee, employee portal, new employee onboarding portal Building an effective employee portal is essential for enhancing internal communication and boosting productivity within an organization. An employee portal serves as a centralized platform where staff can access company resources, collaborate on projects, and stay informed about corporate updates. Implementing such a portal can lead to a 20% increase in employee satisfaction and an 87% improvement in employee retention. To create a successful employee portal, it's crucial to define clear objectives, involve stakeholders in the planning process, and ensure the platform is user-friendly and aligns with the company's branding.  Regularly updating the portal with relevant content and features that cater to employees' needs will further promote engagement and foster a positive organizational culture. In this article, you will find all the best lessons we learned about building employee portals. Would your company be a small or large size, you will always find with InvestGlass the best way to collect the top and share content with your employees You will appreciate that InvestGlass embeds a customizable onboarding process form builder. An employee portal is made for all the members of your team to access the information they need inside or outside the office. InvestGlass is a great platform for sharing the top content and organizing it in a simple way without losing any of its quality. When employees will start working for your company they will share with you their personal data including ID Card. The employee portal it's a great way to stay up-to-date on company events, happenings important information, and much more. We will describe the different steps used to engage your employees in a digital platform. Even for small businesses, the client portal will be helpful to collect relevant content. How To Build An Employee Portals? 1. Identify the purpose of your company's employee portal. All companies should understand clearly what an employee portal can do for them. Here we will showcase some goals our clients are looking to achieve there in their employee portal: To modernize operational activities such as data collection with digital forms. Invite teams to collaborate securely with common share files Encourage social activities such as charity and increase social engagement with campaigns Centralize in few seconds enterprise-to-employee communication The platform is used to collect tasks and make sure your employees will understand the company goals. As the platform is fully modular you will have multiple collaboration options. Anyone in the company can pilot the portal and no IT skills are needed to customize your employee portal. This means that anyone in the HR department will be able to customize the portal to collect documents and build in value centric workplace. The portal is also connected to the CRM as well as desk automation. Task automation and approval process will facilitate the HR department's day-to-day job as well as travel request pulling. 2. Define your requirements. A company is a one-team job, therefore, it is important to collect all the information in one place. An employee portal is a fantastic way to bring all users into the same technology. The portal is in a way a social engagement tool so it is important that you pull in all the information in indemnifying employees' needs and preferred features. On special occasions like Christmas, you might find it useful to push company events in priority. 3. Determine the employee portal design. The portal is fully customizable so you can bring into the portal your own logo, colour and verbiage. It's important to extend your company branding to the portal. The portal is part of your brand identity. You can manage modularity based on tag and team groups. Creating a simple intranet is extremely easy. The portal can be embedded inside your website. There are several crucial design aspects InvestGlass team recommends for optimal success: Segment your portal in team groups, such as by line of business, and workgroup. Showcase document management, event management, corporate fairs, creating communities, social connections, internal job postings, company policies and procedures, workflows, corporate responsibility offerings, new products, and more. Include chat rooms Show videos with company culture Your employee portal should have HR information on the site such as company policies, corporate rules, and business expectations. Therefore the portal should also reduce phone calls and emails to the HR department. New employees will enjoy finding all information into an online portal and not a thick pack of paper. Your portal should also be visually beautiful and engaging. As a digital workspace for your employees, it should joyful and show company news. With InvestGlass files and folder recording, documents will be tagged a distributed based on their importance. You will keep all documents properly tagged and structured into a safe employee portal software. We advise you to encourage your employees to fill out personal profiles so other employees with InvestGlass FORM. 4. Assign employees to appropriate roles. InvestGlass portal is offering a sophisticated "who sees what" system. This means that the human resources departments will be able to track which information is visible from which department or employee. This feature could be a nice to haves for a small company but a must haves for large organisation. 5. Should you search the market for a suitable solution or build it in-house document management? Medium and large-size companies love to be engaged in ambitious project management. Building the best employee portal is not something you will create out of the blur. With the portal that we are offering at InvestGlass, it is extremely easy to create your own customised experience. And you will find that it's actually easier to purchase a solution that you will motivate them to build it from scratch. 5 Employee Portal Features To Look For 1. Search Your portal should be user-friendly so try to limit the content as you wanna a portal that will be employee self-service ready. You have to encourage employees to go and find information by themselves. Employees have to find the information they need in less than two clicks. 2. Blog The blog is a great way to share content but some employees could prefer videos. We suggested to several clients to use Videoask to share great content in an interactive way. 3. Helpdesk Employees can have technical issues and questions which need to be answered quickly. The HR and IT departments can implement a ticketing system within the employee portal to give employees a place to seek technical help. 4. Mobility The portal is fully compatible with tablets and smartphones. Your employee portal is suitable for mobile use as an app. Business is on the go so your event boards will be visible on your teams' smartphones. 5. Gamification Gamification in the company aims to bring some healthy competition and fun into the workplace. It is a good way to keep employees fully engaged with their work. You can add some features such as quizzes, surveys, and voting polls to make the portal more interactive. 5 Tips To Optimize Your Company Employee Portal 1. Include a frequently asked question area. FAQ are essential for any company employee portal as it helps to reduce the number of calls and emails to HR. By creating an FAQ section, you create a space where employees can go to find answers without having to contact support. Another great way to optimize your employee portal is by finding out what features or content. Answering these questions takes up precious time from HR personnel and coworkers who should be concentrating on their own jobs. One way to make it easy for employees to access resources and information is by automating tasks and processes within the employee portal itself. For example, you can use an applicant tracking system to track job applications. 2. Organise the portal. Keep it stupid simple. It's better to show less information than to overwhelm employees with tons of information. You can organize the portal by department or content type to keep things organized and easy to browse and navigate. One way to encourage employee engagement on your company's employee portal is by adding interactive features such as polls, surveys, and quizzes. 3. Make the portal personal. The primary purpose is to help employees connect and stay in touch. We recommend spotlighting employee success stories, complete with pictures of and quotes from the employees. Employee success stories could be featured in several different areas of the portal, such as on the landing page or within an employees' newsfeed. 4. Ensure the portal is easy to browse. Keep it simple, with clean interfaces. Employees should be able to fully familiarise themselves within the first few uses. ” 5. Promote the company’s values and purpose. You certainly heard about WHY WHAT HOW from Simon Sinek. And it's just the same for your company employee portal. You have to know WHY you're building a portal and what it is for. By promoting the company's values and purpose, not only will employees be more engaged on the portal, but they will also feel more invested in their work. Always show the company values through content, features, and design, and you will create a portal that employees are proud to be a part of. Your search for an employee portal is already over—check out InvestGlass. InvestGlass is your all-in-one employee portal that combines communication, event management, task management, and file sharing together to help your team reach optimal productivity levels. You will find all the tools you need to build a powerful collaboration portal. The portal is hosted in Switzerland or in your own service - premise. Most companies will go with the Swiss cloud but you can decide to host it on your servers if your hr policies are more protective. InvestGlass technology is fully customizable to suit a variety of needs. With InvestGlass, you can: Store and share files in a secure location, and complete their automatic version control and digital forms. Leverage the approval process and travel request tools to reduce email exchanges Manage and assign tasks for different members of the team, and track them Create customized workspaces and take into account each team's projects Name check against AML KYC database such as ONFIDO To create a perfect productivity platform, our specialist team will help you to navigate into InvestGlass options and tools. Our team will offer several examples of intranets we built with sophisticated access policies. Get ready to harvest digital benefits. Are you ready to try the platform your HR managers will love? Start your free trial of InvestGlass today. --- - Published: 2022-04-27 - Modified: 2025-08-28 - URL: https://www.investglass.com/investglass-vision-and-purpose/ - Categories: Article - Tags: Vision and Purpose In an era where data is called the new oil, banks and financial institutions face a pressing question: who truly controls your client data? Most global CRM providers claim to keep your information safe, but if their servers are located abroad, your sensitive client data remains subject to foreign jurisdictions and hidden access rights. That’s not just a technical issue—it’s a matter of sovereignty, trust, and independence. This is exactly why InvestGlass exists. We are more than a CRM—we are the #1 Swiss-built and Swiss-hosted CRM platform for banks, wealth managers, and financial professionals who refuse to compromise on privacy or compliance. Our purpose is simple yet powerful: to automate sales and compliance without ever losing control of your data. Swiss-Made, Swiss-Owned, Swiss-Hosted InvestGlass is the only CRM and sales automation tool fully developed in Switzerland, hosted on a Swiss sovereign cloud, and owned by a Swiss private family. This means: Your data never leaves Switzerland. No overseas governments or big tech giants can snoop on your client information. You remain compliant with the world’s strictest privacy laws. Yes, a US-based CRM might offer encryption. But let’s be honest—your encrypted data still lives on their servers, governed by their laws, and exposed to their risks. With InvestGlass, your institution is the only one holding the keys. That’s true data sovereignty. Automating Sales and Compliance with Confidence The purpose of InvestGlass is clear: Automate sales processes so you can spend more time advising clients and less time buried in admin. Simplify compliance by embedding it directly into your workflows—no clunky add-ons, no messy integrations. We take away the burden of repetitive tasks while ensuring every action is audit-ready and regulation-proof. The Five Pillars of InvestGlass InvestGlass is not just another CRM—it’s a complete ecosystem designed for finance. Built on five pillars, it gives you everything you need to work smarter, faster, and more securely: 1. Digital Onboarding Say goodbye to endless paperwork. With digital forms, KYC/AML workflows, and e-signatures, onboarding becomes smooth, compliant, and client-friendly. 2. A Fully Flexible CRM Our CRM adapts to you—not the other way around. Customise pipelines, client views, and workflows to fit your bank’s DNA. 3. Portfolio Management Our integrated portfolio management tool brings together client profiles, performance tracking, and risk monitoring into a single, powerful dashboard. 4. Marketing Automation Deliver personalised, timely campaigns that strengthen client relationships. From newsletters to smart segmentation, InvestGlass helps your message hit home. 5. Compliance at the Core Every feature is built with compliance-first design—from audit trails and reporting to GDPR alignment and role-based access. Why Financial Institutions Trust InvestGlass Unmatched data sovereignty: Hosted exclusively on Swiss soil. Tailored for finance: Not a generic CRM with financial add-ons, but purpose-built for banks and wealth managers. Future-ready: Automating onboarding, sales, and marketing while embedding compliance. Independent and Swiss-owned: No shareholders, no hidden agendas—just uncompromising privacy. Conclusion: The Future Belongs to the Sovereign At InvestGlass, our vision is to empower banks and financial professionals with technology that respects their independence, their compliance obligations, and their clients’ trust. By combining Swiss data sovereignty with cutting-edge automation, InvestGlass is more than a CRM—it’s the foundation for the future of finance. In a world where privacy is often compromised for convenience, InvestGlass proves that you can have both. https://youtu. be/XN9pF7i77NM Discover InvestGlass Values and Purpose --- - Published: 2022-04-06 - Modified: 2025-03-26 - URL: https://www.investglass.com/add-colors-and-branding-to-investglass/ - Categories: Article - Tags: branded investor portal, employee portal branding Maximizing the Potential of Your Client Portal with InvestGlass Unlock the full potential of InvestGlass by customizing your client portal, creating a personalized experience that aligns seamlessly with your brand's identity. Research shows that businesses offering personalized client experiences see revenue increases of up to 15% (McKinsey). With intuitive, user-friendly tools, InvestGlass enables you to effortlessly deliver tailored solutions—so why wait when enhanced client engagement is just a click away? https://youtu. be/AemY3VvsXU4 InvestGlass: A Dynamic Investor Portal InvestGlass stands out as a potent investor portal, offering real-time data coupled with actionable analytics, a boon for astute investors. However, while the information architecture is sturdy, the aesthetic appeal calls for enhancement. Introducing color and branding can drastically transform its appearance, aligning it with professional standards. Opt for colors symbolizing your brand's ethos and ensure that branding seamlessly integrates with all marketing collateral. This not only aids in brand recall but makes InvestGlass the top-of-mind recall when one thinks of investor portals. Employee Portal Software: Elevate the Experience InvestGlass isn't just for investors. It doubles up as an employee portal, centralizing communications and fostering collaboration. Features range from news feeds and memos to task management and file-sharing capabilities. The functionality is impeccable but requires an aesthetic revamp. By introducing branding and a dash of color, you not only add finesse but make it memorable for every team member. Use these elements to manifest your company's values and culture, curating a more immersive employee journey. Beyond internal collaboration, employee portals can serve as financial hubs, helping businesses manage financial resources and investment decisions more effectively. Platforms like InvestGlass not only streamline communication but also integrate essential financial tools, making them a powerful asset for modern organizations. According to Investopedia, financial portals centralize critical financial data, offering users real-time insights into investments, banking, and wealth management. By leveraging an employee portal with financial features, companies can enhance financial literacy and empower employees to make informed decisions. Portal Branding: More than Aesthetics, It's Emotion Portal branding goes beyond aesthetics. It's an art of forging an emotional bond with your audience. While there's no universal solution, some steps often lead to successful portal branding: Setting Clear Branding Objectives: Chart out what you wish to achieve. Whether it's creating awareness or driving conversions, define it. Your goals shape your strategy, guiding logo creation, messaging, and visual identity. Knowing Your Audience: Your product is valuable only when pitched to the right crowd. Understand them – their needs, desires, and challenges. Tailor your messaging, making it resonate with them. Carving a Distinct Identity: Your brand's aura extends beyond the logo. It's the cumulative vibe across all touchpoints. To sculpt this, determine your brand's core personality and translate it into colors and designs. Forging Emotional Bonds: A strong brand resonates emotionally. Communicate your unique narrative effectively, be unwavering in your values, and always prioritize your audience. This nurtures trust, loyalty, and, in the long run, success. Amplifying Your Brand's Presence: Proudly introduce InvestGlass's revamped client portal, a testament to our commitment to providing unparalleled experiences. Designed keeping the contemporary investor in mind, it promises effortless navigation. Moreover, it's mobile-responsive, granting access anytime, anywhere. We aim to simplify your financial journey, and this portal is a testament to our commitment. We cherish our association with you and promise to elevate our offerings continually. In conclusion, effective branding for your portal or online platform sets you apart, fostering allegiance. Commit to understanding your goals, resonate with your audience, and ensure consistency in presentation. And remember, always remain proactive and agile in promoting. --- - Published: 2022-03-10 - Modified: 2025-03-21 - URL: https://www.investglass.com/its-show-time-at-finovate-london/ - Categories: Article - Tags: finovate london Join us March 22-23 at Finovate London - 20% off with code FKV2432TFEU What we will introduce at Finovate? Hybrid onboardingMortgage & credit card onboarding,360° client portal,Live cryptocurrency brokerage solution,Automated advisory and campaigns compatible with MIFID & LSFIN,Private Equity data room. The global fintech market has experienced remarkable growth in recent years, reflecting its increasing influence on the financial services industry. In 2024, the market was valued at approximately $340. 10 billion and is projected to reach $1,126. 64 billion by 2032, exhibiting a compound annual growth rate (CAGR) of 16. 2% during this period. This surge is driven by advancements in technologies such as artificial intelligence, blockchain, and data analytics, which are enhancing the efficiency and accessibility of financial services. Notably, North America dominated the global market with a share of 34. 05% in 2024, underscoring the region's pivotal role in fintech innovation. We love Finovate - it's a show we have been attending multiple times. Finovate is a unique event that showcases the latest and greatest in financial technology. This year's show is no different, with an amazing lineup of companies demonstrating their innovative products and services. Finoave is London is just the place to be in March If you're in the London area, be sure to check out Finovate this week! You won't regret it - there's something for everyone at this event. This event presents the latest innovations in financial technology. Whether you're a financier, banker, or just plain interested in the world of money, this event is for you! Finovate is great because it's a place where you can meet VC and cutting-edge fintech. It's a full short-form demos format and it's two days long. If you're looking for a place to network with the who's-who in fintech, this is it! We highly recommend attending Finovate if you have the chance - it's definitely one of the most interesting and unique events in the financial world. Financial and banking technology Digital demos are the best way for CTO to check what is inside the fintech customer journey. It's also the first step to build successful partnerships and create advocates. The event will last two days in London O2 at Intercontinental Hotel. Financial institutions can ask InvestGlass real demo or short-form demos. During these presentations, we will shore a more inclusive financial ecosystem concept, including open banking. Open banking is the term used to describe a system of enabling third-party providers to access bank customer data, using application programming interfaces (APIs). The idea is that this will allow customers to share their data with trusted third-party providers, such as price comparison websites, who can then use it to offer more personalized services. Get the latest ideas for your future product roadmap and strategic planning! Ver your ticket now ! --- - Published: 2022-03-03 - Modified: 2025-04-10 - URL: https://www.investglass.com/want-to-close-more-deals-this-is-sales-rep-advice/ - Categories: Article Closing deals is crucial for sales success, yet 40% of sales reps struggle with it (HubSpot). Studies show that personalized follow-ups increase close rates by 35%. Using AI-powered tools can boost conversion rates by up to 50% by automating outreach and optimizing engagement (Forbes). Closing is so crucial (but shouldn't be difficult) for any sales rep Close-in is crucial and any sales rep should be able to do it without too much difficulty. However, what's the best way to close a deal? What's the question you need to ask in order to seal the agreement? Your sales should have the right tool which is to build the buying persona first. This will help identify their needs and wants. From there, you can develop a strategy on how to close the deal. It's important that you are aware of their buying process and when is the best time to make your offer. Customers are not approaching the sale the same way. Some are very analytical and need a lot of information before they make a purchase. Others are more emotional and might buy based on their gut feeling. Understanding their persona will help you develop the right strategy on how to close the deal. When you know what is important to them, it's easier to find the right words to influence their decision. Asking the right questions will be different for each person and business. You have to make sure that you are soon identifying the right decision maker. Once you have, it's time to ask the question that will get them to close the deal. What question works best for you? There's no one-size-fits-all answer for this question, as each sales situation is different. However, there are a few general tips that can help you close more deals. When should sales reps ask open-ended questions? For some reason, they don't know how often they need to be asked these questions. Obviously, open-ended questions are important during the entire purchasing cycle. Open-ended questions are also important when the client says something like, "I'm not sure. Can you tell me more about that? " or "Can you give me an example? " These questions help to get the client talking, so you can understand their needs and wants. Sales reps should also ask open-ended questions after they've presented their product or service. Open-ended is always increasing the risk as some decision-makers appreciate that you offer a detailed process. Open-ended questions can have negative consequences. Some decision-maker can be also looking to understand your ethics committee... Well, then you should make sure that your sales rep are transparent if you don't have one. Remember the best answer could be asking more questions. Make sure they understand the value of the transaction. It's important to make sure that the pricing negotiation won't last too long. When deals require legal or tax advice, make sure that this is set a prerequisite in your common sales cycle. Some companies might not have enough knowledge on the sales cycle and be afraid to ask for the sale legal aspects. The legal step of the sales process could become your own major red flags. If this is a key element, make sure that they have a good idea to move forward quickly. Why don't they sign the contract? Is that enough time to make a decision? Signing a contract is often a complex decision for large companies as they need to align numerous stars: a budget, an project authority, a timeline, and a roadmap. Budget is often the main issue. Sales reps should be prepared to answer critical questions about their product or service. Remember that price is not the only factor that decision-makers consider when making a purchase. They also need to make sure that the product or service meets their needs and fits into their budget. Sure your prospect is interested by your solution - are you talking with the right stakeholder? Is you contact a trusted advisor in the company? Will this trusted advisor share pain points? Companies are often sharing NDA 's, non-disclosure agreements, which could prevent you from getting to the right decision-maker. How to close the sales process? We have a roadmap of steps for closing the deal. Get the prospect to talk more, and dig deeper. Potential customers are looking for an answer to their business problem. You should be ready for with a follow-up questions script. Don't rush to quick to the budget question. However, your sales rep should present with transparency the cost of building the solution with you. Most salespeople will be looking for an assumptive close. The real close - it's money on your bank account... delivering benefits and focus on the prospects' priorities is the best way to build a trusted dialogue and discover major reg flags. Never forget that your sales rep could need some automation to facilitate business repetitions. Get personal, most people hate sales pitches. So, get to know about their family. What is their favorite food? Favorite drink? What's their favorite hobby? Golf anyone? These personal questions help to build trust and make the sale much easier. Never tell a prospect that previous solution s... . ck. The conversation should be joyful, professional and make sure your sales are recording everything into your CRM with contact reports. Instead, make them talk bout the last time they made a purchasing solution like yours. As the COVID19 pandemic is changing the behavior of your sales, you will find that virtual close is now widely accepted. Confident signing my require a physical meeting. The closing conversation is sometimes seen as a management success for large companies so the sales process could turn into a party, a sales honeymoon at least until you start delivering, building the solution. How do you approach customers' closing process? Get your customer talking more and dig deeper. When you understand their persona, you can develop the right strategy on how to close the deal. Ask the right questions that will get them to close the deal. A potential customer will be looking for an answer to their business problem. You should be ready with a follow-up question script. Don't rush to quick to the budget question. However, your sales rep should present with transparency the cost of building the solution with you. Most salespeople will be looking for an assumptive close. Decision-making process will require some new steps, like getting the final approval from other stakeholders. Why a CRM is a must have for closing deals? CRM are used to record all customer interactions, including the contact information, the date and time of the interaction, the details of the interaction, and any follow-up actions that are required. A CRM can help you keep track of all your leads and customers, as well as all your interactions with them. This will help you to better understand your customers and their needs and facilitate purchasing decisions. Is there any reason, if we gave you the product at this price, you wouldn't do business with our company? “ This right here is the ultimate soft-close sales closing question. Sales people appreciate those tools are they will present negative consequences and attract more business. Let's start today with InvestGlass CRM the only CRM hosted in the heart of Europe, Switzerland powered with automation you sales people will love! --- - Published: 2022-02-24 - Modified: 2025-03-21 - URL: https://www.investglass.com/best-salesforce-alternatives-for-2022/ - Categories: Article - Tags: Salesforce alternatives CRM alternative to Salesforce CRM systems help businesses manage sales, marketing, and customer service by offering features like contact management, lead tracking, and reporting. According to Forbes, the CRM market is expected to surpass $48 billion by the end of 2024. Companies that prioritize customer experience—often via CRM—are 60% more profitable than those that don't Salesforce and Microsoft Dynamics is the most popular CRM on the market today. But there are a number of Salesforce alternatives that offer similar or even better. We are going to list here some CRM with their pro and cons. Best Salesforce alternatives for 2025 InvestGlass Zoho CRM Insightly HubSpot CRM Freshworks CRM SugarCRM Microsoft CRM Zendesk Monday. com CRM Pegasystem CRM 1.  InvestGlass as the #1 Sovereign CRM on-premise or on Swiss Cloud InvestGlass This web-based sales CRM is #1 Swiss CRM hosted and designed in Switzerland. The solution gathers digital onboarding tools, a flexible CRM built for financial professionals, a portfolio management tool you can connect to banks, marketing automation and client portal. InvestGlass CRM is a good solution for small and medium-sized businesses. It has a simple and intuitive user interface, good customer support, and a wide range of features. The downside is that it's not as popular as some of the other CRMs on this list, so there may not be as many people to help you learn how to use it. InvestGlass Digital onboarding is a flexible web form that speeds up your customer onboarding process. With these forms, you can easily request all the required information from your new customers and automatically import it into your CRM. InvestGlass marketing analytics will help you to track all your digital marketing campaigns and measure their success. You can connect to your Google Analytics account and get all the data you need in one place. InvestGlass CRM is a good solution for financial professionals who want to manage their customer relationships, portfolios, and finances in one place. The portfolio management tool is also made to manage crypto wallets and smart contracts. The machine is connected to multiple brokers and tools to make sure that your operations will be safely recorded. InvestGlass sales automation will help you to follow up with your leads and close more deals. It includes a wide range of email templates, automatic lead scoring, and lead routing. 2.  Zoho CRM Zoho CRM Zoho CRM encompasses lead management tools you need to track sales. Their real-time tracking keeps your entire sales team on task. This system will help the sales rep to organize a CRM for small businesses. It has a simple and intuitive user interface, good customer support, and a wide range of features. The downside is that it's not as popular as some of the other CRMs on this list, so there may not be as many people to help you learn how to use it. Zoho is not hosted on Swiss servers and the setup is not sufficiently customizable for a complex sales cycle. Lead generation is collected and you can easily create a simple sales funnel. Salesforce competitors might do a better job with Zoho. The free user version is limited to three users. It's a versatile tool with simple sales tools. 3.  Insightly CRM Insightly Insightly is an all-in-one CRM solution that incorporates marketing, sales, projects, and more. This solution office sales forecasting tools and social media tracking. It also offers a Gmail extension and an Outlook add-in. Insightly is a good solution for small businesses that want to track all of their activities in one place. It has a simple and intuitive user interface, good customer support, and a wide range of features. The solution is also useful for pipeline management as it has built-in forecasting tools. The downside is that it can be expensive for larger businesses, and it's not as popular as some of the other CRMs on this list, so there may not be as many people to help you learn how to use it. 4.  HubSpot CRM HubSpot CRM HubSpot CRM offers a completely free plan but the nice features and in paid plans. Sales productivity will boost with this CRM. Spot CRM is a good solution for small businesses that want to track all of their activities in one place. It has a simple and intuitive user interface, good customer support, and a wide range of features. The solution is also useful for pipeline management as it has built-in forecasting tools. The downside is that it can be expensive for larger businesses The solution is like Salesforce a US-based solution. They are well known for their email marketing and free version. Spot CRM integrates with a number of other HubSpot products, including HubSpot Marketing, HubSpot Sales, and HubSpot Service. The free plan offers unparalleled value. You can store up to 1 million contacts, and you’ll get unlimited users and storage. You’ll also save money and time on training since the platform is user-friendly and easy for staff to learn — which will get your business up and running faster. Key features are very easy to use but flexibility is less important than other CRM. 5.  Freshworks CRM Freshworks CRM Freshsales is a great CRM for small businesses. Freshworks offers a 21-day free trial so you can determine if it’s right for you. You will find in this solution a great sales intelligence dashboard. The solution is also easy to use on mobile access. The free support will be appreciated. Linkedin sales navigator can be connected to the CRM. This is a serious salesforce competitor and perfectly built for sales pipelines and contract management. Freshales is a good CRM for sales teams that want to focus on activities that result in closed deals. The solution is easy to use and has a simple user interface. It also offers a number of integrations, including Google Apps, Zapier, and more 6.  Sugar CRM SugarCRM SugarCRM is a cloud-based platform that offers everything from sales and automation features to account management and customer relationship management. Email marketing is well built and easily connected to the sales pipeline. Sales reps will like the Campaign Wizard. Sales reps can edit their contract based on customer data. Contact management is visually pleasing and business management is simply visible with a nice dashboard. 7. Microsoft Dynamics 365 Microsoft Dynamics 365 stands out as a formidable competitor to Salesforce CRM by offering a comprehensive suite of applications designed to enhance various business functions. Diverse Application Suite Dynamics 365 is packed with specialized modules including Marketing, Sales, Customer Service, Commerce, and Customer Insights. Each module leverages cutting-edge AI and business intelligence tools, providing businesses the flexibility to tailor their CRM experience. Seamless Integration One of the standout features of Microsoft Dynamics 365 is its seamless integration with other Microsoft products. Businesses that already rely on Microsoft software will find the transition and incorporation of Dynamics 365 particularly smooth, offering an interconnected experience that can enhance productivity and data management. Flexible Deployment Options Unlike many CRMs that operate solely in the cloud, Dynamics 365 offers robust on-premises solutions. This is particularly beneficial for enterprises needing substantial control over their data and infrastructure. Extensive Marketplace and Ecosystem Microsoft Dynamics 365 supports a rich ecosystem of applications available through its marketplace. This allows businesses to enhance their CRM capabilities with additional tools that suit their unique needs, widening the scope for customization and industry-specific solutions. Cost-Efficiency for Larger Enterprises While licensing can be a complexity for some, Dynamics 365 often comes in at a lower cost compared to Salesforce for large-scale users. This cost efficiency makes it especially attractive for midsize to larger enterprises already operating within the Microsoft ecosystem or requiring in-depth and secure on-premises solutions. In summary, Microsoft Dynamics 365 competes effectively with Salesforce CRM by offering a powerful combination of advanced features, integration capabilities, flexible deployment, and a broad ecosystem, thereby providing a versatile and cost-effective option for businesses seeking a robust CRM solution. 8. Zendesk Why is Zendesk a Strong Choice for Organizations Prioritizing Customer Service? When it comes to enhancing customer service, Zendesk stands out as a robust option. Here’s why: 1. Streamlined Service and Sales Automation Zendesk offers a seamless platform that integrates customer service and sales automation. This allows organizations to efficiently manage customer interactions and streamline operations, making it easier to deliver consistent support. 2. Versatile Digital Engagement A key feature is its strong digital engagement capabilities. Zendesk supports various communication channels, including modern messaging platforms and intelligent chatbots. This versatility is crucial for businesses handling large volumes of leads and customer inquiries, enabling them to engage effectively across platforms. 3. User-Friendly Experience The platform is designed with ease of use in mind, providing a straightforward interface that caters to a wide audience. This accessibility ensures that teams can quickly adopt the system and start delivering exceptional service without a steep learning curve. 4. Competitive Pricing With plans starting at $19 per user monthly, Zendesk offers an affordable solution for mid-sized to large enterprises. Its pricing is particularly appealing for companies with significant customer interaction volume, seeking to enhance their digital service offerings without breaking the bank. 5. Areas for Improvement While Zendesk excels in many areas, organizations might find room for improvement in real-time intelligence and process management. Recognizing these gaps allows for better strategic planning and use of the platform's strengths. Overall, Zendesk’s ability to bring together service and sales functions, along with its digital support features and user-friendly interface, makes it a compelling alternative for businesses focused on delivering outstanding customer service. 9. Monday. com CRM When it comes to customer relationship management, Monday. com redefines flexibility in a way that sets it apart from traditional CRM systems. Though it's not specifically built as a CRM, its cloud-based work management platform allows for a broad range of customization options. Here’s how it stands out: Customizable Boards and Workflows: Users can tailor workflows and create unique boards to meet their specific customer management needs, making it suitable for a variety of business activities beyond just CRM. Versatile for Multiple Workflows: Whether it's project management, software development, or CRM tasks, Monday. com adapts seamlessly to various workflow needs. This versatility makes it more than just a CRM solution. Ready-Made Sales Platform: Monday offers a specialized sales platform that’s designed to integrate effortlessly with the customizable features, starting at an affordable price point of $10 per user per month. Ideal for Small to Mid-Sized Businesses: Its ease of use and adaptability make it particularly appealing for small to medium-sized businesses, especially those who utilize Kanban boards for task organization. In essence, by focusing on adaptability and affordability, Monday. com provides a compelling solution for businesses seeking a flexible alternative to conventional CRM systems. 10. Pegasystem CRM How Pegasystems CRM Meets the Needs of Large Enterprises with Complex Processes Pegasystems CRM emerges as a compelling choice for large enterprises navigating intricate operational landscapes. At the core of its appeal is a powerful real-time decisioning engine. This sophisticated feature supports various process-driven applications that integrate seamlessly into marketing, sales, and service workflows. Key Features for Complex Environments Configurability: Pegasystems is renowned for its exceptional adaptability. It allows businesses to tailor their CRM solutions to meet unique and dynamic industry demands. This configurability is essential for sectors such as healthcare, insurance, and financial services, where one-size-fits-all solutions simply won't suffice. Process Automation: Automation is a critical component for enterprises that manage multifaceted processes. Pegasystems excels in automating workflows, reducing manual intervention, and enhancing efficiency across departments. Considerations and Value While there is a learning curve associated with leveraging Pegasystems to its full potential, the investment in time and training is offset by the substantial benefits. Although its pricing starts at $140 per user per month, the return on investment is significant for companies that require sophisticated CRM capabilities. In summary, Pegasystems CRM is tailored for enterprises that demand robust, adaptable solutions to manage complex processes effectively. Despite the initial cost and learning challenges, it delivers unmatched value for those in dynamic industries seeking to streamline operations and enhance decision-making. Choosing the right CRM software These CRM tools are excellent choices, and they each offer slightly different features and benefits.  However, we stress that InvestGlass is the only CRM with a portfolio management tool. Marketing automation are connected directly to the portfolio tool. Thanks to a simple user interface it comes to choosing the best CRM for your business, it’s important to consider your specific needs and what you want to get out of the system. If you’re looking for a comprehensive, all-in-one CRM solution, then InvestGlass is a good option. It offers a wide range of features and integration. Comparing CRM Solutions: InvestGlass vs. Salesforce Functionality When it comes to CRM and workflow automation, InvestGlass offers a robust suite of features that stand as a compelling alternative to Salesforce. Both platforms provide excellent customer relationship management and automation capabilities, but InvestGlass shines with its integrated services designed to help businesses build new business models and automate processes efficiently. Its user-friendly, no-code platform allows users to easily customize and configure their CRM without needing extensive technical expertise. This adaptability makes InvestGlass suitable for a wide range of industries and business processes. InvestGlass the Sovereign CRM InvestGlass’s innovative architecture supports a highly customizable environment, enabling businesses to tailor workflows to their unique needs. With integrated tools for client onboarding, portfolio management, digital forms, and compliance management, InvestGlass consolidates essential services into one platform. This integration not only streamlines operations but also fosters the development of new business models by providing all the necessary tools in a single, cohesive system. On the other hand, Salesforce offers a rich ecosystem with a vast array of third-party integrations and apps that can enhance its core functionalities. However, leveraging these capabilities often requires additional investment in developer resources and managing multiple vendors, which can be both time-consuming and costly. Pricing In terms of cost, InvestGlass adopts a transparent and competitive pricing approach, allowing businesses to select specific functionalities and apps that meet their needs. This modular pricing model helps manage and potentially reduce the total cost of ownership by ensuring you only pay for what you need. Additionally, by integrating multiple services into a single platform, InvestGlass can reduce expenses associated with subscribing to and maintaining multiple software solutions. Conversely, Salesforce's tiered pricing plans might bundle more features than some businesses require, leading to increased costs if additional customization or third-party apps are needed. This can drive up expenses, especially for companies with specific or evolving needs that fall outside the scope of Salesforce's bundled offerings. Conclusion Overall, while both platforms are powerful, InvestGlass’s flexibility in pricing and functionality, along with its integrated services for building new business models and automation, offers a distinct advantage. For businesses seeking a cost-effective and easily adaptable CRM solution that consolidates essential tools into one platform, InvestGlass stands out as the best option at the best price. --- - Published: 2022-02-24 - Modified: 2024-11-30 - URL: https://www.investglass.com/what-are-marketing-campaigns/ - Categories: Article - Tags: marketing campaigns What are marketing campaigns? Do you remember the last advertising campaign that you saw? Maybe it was for a new product release from your favourite company or an upcoming sale at your favourite store. Whatever the case may be, marketing campaigns are a big part of most businesses. But what ARE marketing campaigns? And how can you create one that will be successful for your business? In this blog post, we'll answer those questions and more! So keep reading to learn all about marketing campaigns and how to create your own. What are Marketing Campaigns? First it's important to understand what are your KPI. KPI is an acronym that stands for key performance indicators, which are the specific measurable goals that you want your marketing campaign to achieve. Once you know what your KPI is, you can start to design your marketing campaign around it. There are many different types of marketing campaigns that you can create, but the most common ones are: Measure success is important because it determines whether or not the campaign was successful. The most common ways to measure success are: So, now that you know what marketing campaigns are and how to measure their success, it's time to start creating your own! But before you do, there are a few things that you need to keep in mind. Marketing campaigns are a series of marketing activities that are planned and executed together to achieve a specific goal. That might sound a little confusing, so let's break it down. It's important to look into other companies marketing for new ideas. Any small business can create a short video and start high contrast message. Targeting the right audience will be a challenge for new companies. There are three main types of marketing campaigns: brand awareness campaigns, lead generation campaigns, and sales or conversion campaigns. To increase sales marketing campaign, use a CTA or Call to Action. Brand awareness campaigns Brand awareness campaigns are designed to increase awareness of your company and its products or services. They typically involve advertising and public relations efforts, such as TV commercials, radio ads, newspaper and magazine ads, website banner ads, and social media posts. Lead generation campaigns Lead generation campaigns are designed to generate leads (i. e. , potential customers) for your business. They typically involve marketing activities that encourage people to provide their contact information, such as subscribing to a newsletter, filling out a form on your website, or calling you to schedule a consultation. Conversion campaigns Conversation campaigns are designed to encourage people who have expressed interest in your products or services to buy them. They typically involve email marketing, paid search engine advertising, and retargeting. graTA business could run campaigns that Targeting an audience can be a very expensive job. I remember buying expensive add words, going to Linkedin or Facebook clueless about my audience. Yes, an ad agency would have been welcomed ... but it's entrepreneurship right? Successful marketing campaigns with digital channels Digital channels are the various ways that you can communicate with your customers and potential customers online. They include websites, social media platforms, email newsletters, and paid advertising campaigns. Audience's attention is constantly changing so it's important to keep up with the trend. When planning a marketing campaign, you need to consider which digital channels will be most effective for reaching your target audience. You also need to think about what kind of message you want to send and what call to action you want your audience to take. Search engines can help you to spot target market interest by searching words and analyzing them on Google Search Console or Semrush. Those tools will help you planning stage. Successful campaigns on the internet should have also clear call to action like "subscribe", "download" or "shop now". Digital is different from print advertising because people can take action immediately. Email marketing can be very effective if you have a database of potential customers or if you're running a lead generation campaign. You can use email to send out newsletters, product information, coupon codes, and special offers. You can also use it to cultivate relationships with your customers and potential customers by sending them personal messages. How to Run a Successful Marketing Campaign To run a successful marketing campaign, a business should take the time to plan extensively. First, you have to make a difference between your prospects and your loyal customers. Prospects are individuals who have not bought anything from you, while customers are individuals who have already made at least one purchase. Once you've identified your target audience, you need to come up with a messaging strategy that will resonate with them. Your messaging should be clear, concise, and relevant to your target audience. Small businesses have big potential Small companies don't have the same issues as large coca-cola like companies. They can easily increase brand awareness with A/B testing. With InvestGlass digital forms, you can build in less than 10 minutes a web form to collect leads information or ask questions in the form of a test. Drive engagement is made easy with simple and short questionnaires. You can also add those web forms inside your blog and website where you grab attention. Online marketing is a great way to start small businesses because it's affordable and measurable. Once you've developed your messaging, you need to create a plan for how you will execute your campaign. Useful Tools for Marketing Campaigns With InvestGlass we built a unique all-in-one tool. You will find a fully customizable CRM. A CRM is a system that helps you keep track of your leads and customers. You can also use it to store your customer's contact information, purchase history, and other important data. The web forms are then connected directly to the CRM to collect information with no code, no paper... Then sales reps can select the audience they want to target, the products they want to promote, and then add those contacts into a list - campaign list. The campaign is set with a pipeline, a stage, and a default form if you wish to use the campaign tool for systematic telephone interaction. SMS and marketing campaigns SMS is very useful too to reach your customers. You can use SMS for notifications (payment, delivery, reservation... ), for marketing or for customer retention. Depending on the country where you operate you might need some special authorization to use SMS. We have built great examples of SMS marketing with banks and KYC remediation companies. More customers appreciate having an SMS instead of an email. Plus email can be lost in the SPAM folders. Not everyone can have access to email but everyone will have access to s SMS. Email and your marketing teams With the COVID situation, social distancing made email a core tool for marketing campaigns and KYC remediations. Email is an easy way to send messages for a loyalty program, pride month, or event marketing for instance. With the InvestGlass form, you can send the individual form with password protection to make sure that it will be the right contact opening the right form. This tool is extremely powerful to build an effective marketing campaign. The message is obviously longer than a simple SMS. Furthermore, you can add "canned" variables inside the email. Then emails are customized with fields you previously collected... dear Mr... dear Mme... your business #... this is what we call user-generated content. Campaigns are not solely reliant on advertising and can include demonstrations, video conferencing, and other interactive techniques. Elements can be added into your emails. Make sure that you have the right strategy with your email as your ranking can be reduced with direct mail that would be considered by the algo spams. Make sure that you target current customers with full GDPR authorization. Phone and marketing strategy When your intended audience represents a complex process, share a limited edition opportunity or you want to make sure you will provoke positive emotions, then you will go for the phone solution. InvestGlass is working with VOIP tools like Aircall, Skype, Genesys. The tools are directly connected to InvestGlass CRM which means that interactions are recorded inside a contact report. This is very handy to calculate the return on your marketing costs. A good campaign gets people talking. We suggest you add with bespoke button and digital forms a ready-made questionnaire. Those questionnaires can drive buying decisions with the pre-built sales processes and pitches. In conclusion, don't limit yourself to one channel, multiply distribution channels to reach a wider audience, and make sure that your message will deliver compelling experiences. Robotic process automation is a must in 2022 Robotic process automation is a term for software that can partially or completely automate the work of a human. It is related to artificial intelligence and machine learning, which are other terms used to describe computer systems that can learn and work on their own, without being explicitly programmed. Automating email marketing is a great way to improve campaign efficiency and increase ROI. It’s no secret that automating routine tasks can help you focus on more important things, but what about marketing? Is automating email marketing a good idea? The answer is a resounding yes! InvestGlass CRM will help you with reporting tools to measure the success of your marketing campaign. Marketing efforts, but the campaign itself would retain that one sole purpose of generating leads, and that one sole purpose only.   Key performance indicator of a marketing campaign A key performance indicator (KPI) is a metric used to evaluate the success of a marketing campaign. There are many different KPIs that can be used, and the ones you choose will depend on your goals for the campaign. Some examples of KPIs that could be used for a marketing campaign include: Number of leads generated Number of sales made Number of new customers acquired Increase in brand awareness or reach Increase in web traffic Mobile devices connection Existing customers visit Search results increase Pay-per-click ratio Organic Traffic Conversion User engagement in minutes Funneling brand awareness on a specific product- more complex to track How Can Measurement and KPIs Optimize Future Marketing Campaigns? In the realm of marketing, measurement is a crucial driver for progress. By establishing key performance indicators (KPIs), businesses can gain valuable insights to enhance future marketing efforts. Here's how: Data-Driven Decisions: Utilizing KPIs like conversion rates and click-through rates allows marketers to make informed decisions based on real-world data. This targeted approach helps refine strategies to maximize effectiveness. Monitoring ROI: Keeping an eye on return on investment (ROI) is essential. By measuring how well each dollar is working, businesses can allocate resources more wisely and adjust tactics to improve profitability. Leveraging Attribution Models: Attribution models play a vital role in identifying the contribution of each marketing channel. By understanding which touchpoints most influence customer decisions, marketers can prioritize efforts accordingly. Marketing Automation Platforms: These tools streamline the measurement process by providing insights into customer behavior and preferences. Automation platforms facilitate a deeper analysis of user interactions across various channels, enabling tailored strategies. By regularly reviewing these metrics, businesses can not only optimize existing campaigns but also pave the way for more successful future endeavors. With a strategic focus on data, companies can fine-tune their marketing approaches for sustained growth and success. How to Gauge Success and Optimize Marketing Campaigns? To truly measure the effectiveness of your marketing campaigns, focus on establishing clear performance indicators. Start by defining your Key Performance Indicators (KPIs). These may include metrics such as conversion rates, click-through rates, and return on investment (ROI). By monitoring these KPIs consistently, you'll gain insights that enable data-informed decisions, helping to fine-tune and enhance future campaigns. To understand the influence of each marketing channel, consider employing attribution models. These models help determine the impact and value of each customer interaction across various channels, offering a clearer picture of the customer journey. Integrate marketing automation platforms into your strategy. These tools streamline processes and provide detailed analytics, delivering a deeper understanding of customer preferences and touchpoints. By utilizing automation, you can track how each element of your campaign performs and adjust strategies accordingly. Moreover, always be on the lookout for new trends and technologies. This proactive approach ensures that your campaigns remain relevant and effective, helping you stay ahead of the competition. By continuously optimizing your strategies in response to data insights, you can achieve sustained success in your marketing efforts. What is Personalization in Marketing Campaigns, and Why is it Important? Personalization in Marketing with AI At its core, personalization is the strategic approach to tailoring marketing efforts to meet the unique needs and preferences of individual customers. By assessing data in real-time, marketers can understand what their audience desires and deliver custom experiences that resonate on a personal level. This goes beyond just using a customer's name in an email—it's about anticipating their needs based on behaviors and interactions. Why Personalization Matters Enhanced Customer Experience: Personalization ensures that the content and offers presented to users are relevant and valuable. By doing so, customers feel understood and appreciated, which can significantly enhance their overall experience. Increased Conversion Rates: When marketing messages align with a user's current interests and needs, they are more likely to engage with the content. This engagement can lead to higher conversion rates as the tailored approach presents solutions or products that feel right at the moment. Improved Customer Satisfaction: Delivering what customers seek when they need it fosters goodwill and satisfaction. A positive experience increases a customer's likelihood of returning and recommending the brand to others. Efficient Use of Resources: With automated systems analyzing customer behavior and preferences, businesses can invest their resources more wisely. They focus on marketing strategies that resonate deeply with their target audience, reducing wasted efforts on generic campaigns. In the digital age, where choices are abundant, and attention spans are short, personalization is not just a trend; it's a necessity. This targeted approach enables businesses to build stronger relationships with their customers, ultimately driving growth and loyalty. How Can Customer Insights Be Used to Track and Optimize Marketing Campaigns? Understanding customer insights is crucial for fine-tuning your marketing efforts. Here’s how you can leverage this information to improve campaign effectiveness: 1. Monitor Website and Social Media Metrics Start by assessing your online presence using tools like Google Analytics. This allows you to track website traffic, user behavior, and click-through rates. For social media activity, utilize platforms that provide analytics on audience engagement, demographics, and sentiment. This data helps you understand which content resonates most with your target audience. 2. Collect Direct Feedback Implement user-friendly feedback forms across your platforms to gain direct insights into customer preferences and perceptions. This qualitative data offers a deeper understanding of how your audience views your brand and products, revealing areas of strength and opportunities for improvement. 3. Consolidate Data for a Holistic View Today’s marketing strategies benefit from a unified data approach. By integrating data from web analytics, social media, and direct feedback... --- - Published: 2022-02-04 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-to-create-a-marketing-campaign-that-will-produce-results-investglass-campaign-feature/ - Categories: Article - Tags: digital marketing automation, email marketing automation, marketing automation tools Few things are more frustrating than trying to communicate with someone who doesn't speak your language. This communication barrier can lead to misunderstandings and frustration on both sides. In the United States, approximately 26 million people have limited English proficiency, accounting for about 8% of the population aged five and older. Similarly, in England, nearly one million residents speak little to no English, raising concerns about migrant integration. These statistics highlight the widespread nature of language barriers and their potential to hinder effective communication https://www. youtube. com/watch? v=n6dFdSiHYck To build a successful marketing campaign you need the following: The best way to increase website traffic and generate leads is to create an email marketing campaign. By using an email autoresponder, you can easily send out a series of emails that promote your website or product and encourage subscribers to take action. However, simply creating an email marketing campaign is not enough to guarantee success. You need 1. Choose your target audience When creating an email marketing campaign, it is important to target a specific audience. This can be done by identifying the needs and interests of your target market. Once you know who you are targeting, you can create content that is relevant and appealing to them. 2. Create a catchy headline Your email marketing campaign is not complete without a catchy headline! The headline is what will grab the attention of your readers and make them want to learn more about your product or service. A good headline should be clear, concise, and to the point. It should also be unique and eye-catching. Keep in mind that the headline is one of the most important elements of your email marketing campaign, so take the time to craft a great one! 3. Craft a compelling message InvestGlass was looking to run an email marketing campaign and needed someone to craft a compelling message. The target audience was potential customers who were interested in investing in glass. InvestGlass had some ideas for what they wanted to include in the email, but they weren't sure how to make it all come together in a way that would be effective. After some brainstorming, I came up with the following message: "Investing in glass is a smart way to protect your assets. InvestGlass is the leading provider of glass investment products, and we're here to help you make the most of your investment. Contact us today to learn more about our products and services. " This message hit on all of the key points that InvestGlass wanted to communicate, and it did so in a way that was concise and easy to understand. Most importantly, it convinced potential customers that InvestGlass was the best choice for their needs. As a result, the campaign was a success, and InvestGlass saw a significant increase in sales. 4. Create an email template with InvestGlass Email templates can be a lifesaver when it comes to efficiency and productivity in the workplace. By having a pre-written email sequence that can be easily customized, you can save yourself and your team a lot of time. Not only that, but email templates can also help to ensure that important information is communicated clearly and effectively. When creating an email template, there are a few things to keep in mind. First, make sure to include all of the essential information that your team needs to know. Second, try to keep the email concise and to the point. And finally, be sure to proofread the email carefully before sending it out. By following these simple tips, you can create an email template that will be a valuable asset to your team. 5. Determine the best time to send your email If you want to maximize the chances that your email will be seen and read, it's important to pay attention to the time zone of your recipient. Depending on their location, they may start checking their email first thing in the morning, or they may save it for later in the day. If you're not sure what time zone they're in, a quick Google or via a time website search should give you the answer. Once you know their time zone, try to send your email when it's around 9 or 10 AM in their time zone. That way, it will be near the top of their inbox when they start checking their email for the day. Of course, there are exceptions to this rule. For example, if your recipient is a night owl, they may appreciate receiving your email later in the evening. The key is to know your audience and adjust accordingly. 6. Produce marketing campaign report pdf Email marketing campaign reports are essential for understanding the performance of your campaign and identifying ways to improve results. To get the most out of your campaign report, it's important to measure key metrics such as open rate, click-through rate, and unsubscribe rate. Make sure that you are correctly also using GDPR regulation. What is GDPR? The General Data Protection Regulation (GDPR) is a new EU data protection law that came into effect on May 25, 2018. The GDPR replaces the 1995 EU Data Protection Directive. It strengthens EU data protection rules by giving individuals more control over their personal data and establishing new rights for individuals. The GDPR applies to any company that processes the personal data of EU citizens, regardless of whether the company is based inside or outside of the EU. Email segmentation is a must-have. Email segmentation is the process of dividing your email list into smaller groups based on certain criteria. By segmenting your list, you can send more targeted and relevant emails to each group By understanding how your campaign is performing, you can make necessary adjustments to improve results. Additionally, campaign reports can help you understand which elements of your campaign are most effective and which need improvement. By regularly reviewing your campaign report, you can ensure that your email marketing campaigns are as efficient and effective as possible. Email marketing is a powerful tool that can be used to improve your business. However, it's important to make sure that you're using best practices in order to get the most out of your campaigns. By following the tips outlined in this blog post, you can create successful email marketing campaigns that will help your business achieve its goals. Ready to build a successful campaign, let's try it today! --- - Published: 2022-02-03 - Modified: 2025-03-26 - URL: https://www.investglass.com/how-to-implement-live-chat-for-customer-support/ - Categories: Article - Tags: chat for broker dealers, live chat, live chat for retail banking Because your customer time is money... I should say your customer time is gold, we implemented an amazing new feature InvestGlass Live Customer Chat hosted in Switzerland. Yes, InvestGlass is the only Swiss-hosted chat. Our servers are located in Geneva and Vaud Canton in Switzerland. This is unique. Live chat is the most dynamic way to communicate with your customers. The live chat interactions can be turned on into the InvestGlass client portal with absolutely no coding. The live chat solution will help you build high-quality moments, memorable experiences and longer-lasting business relationships. Customers love live chat. In fact, customer satisfaction ratings average 90% for live chat customer support What is live customer chat? A live customer chat is a chat session that is initiated by a customer and responded to in real-time by an agent. This type of chat allows customers to communicate with businesses in the comfort of their own homes or on the go, without having to pick up a phone. In a live chat, you can answer complaints, questions on the product, delivery, and much more. The great thing about live chats is that they provide a personal connection between customers and businesses. This type of communication can help increase customer satisfaction rates, as well as sales. Live chat should be linked to key performance indicators. Key performance indicators (KPI) are the factors that you track to measure the success of your live chat. KPI is a sophisticated blend between agent performance, and the customer. instant gratification feeling and behavior measure customer satisfaction. Some key performance indicators for live chats are: - Average response time for a new chat conversation - First contact resolution rate in web chat - Customer satisfaction rating from the support team - Sales conversion rate from the contact page, pricing page on from the client portal You might also talk of the following KPI in the banking industry Customer Satisfaction Score (CSAT) and Net Promoter Score (NPS) to measure customer satisfaction after live chat interaction or resolutionChat Abandonment Rate to measure the effectiveness of live chat placement and engagement Agents. Average Wait Time and Average Response Time to measure live chat support times against industry standards A good response should be delivered in the shortest time possible. Speed will increase customer satisfaction by 80%. We have recently launched our unique Swiss-hosted chat tool, called InvestGlass Live Customer Chat hosted on a Swiss Server. InvestGlass Live Customer Chat can be hosted on your own client portal. InvestGlass Live Customer Chat is a customer support chat tool that you can install on your own website. It's fast, reliable, and secure. InvetGlass Live Customer Chat allows you to: - Communicate with customers in real-time - Boost customer satisfaction rates - Increase sales and conversions - Get feedback from customer Here are 5 ways to use live chat to help you provide a superior customer experience. How to implement live chat for customer support? 1. Help customers simultaneously to deliver fast service in real-time with Swiss Servers Chat support is now expected by any customer. Live chat is a great way to connect with customers and help resolve their issues quickly. In today's connected economy, customers are not stupid, they want to be charged only for a well-spent time. Customer expectations and customer feedback should be collected on a support channel that you keep monitoring with active support teams. With InvestGlass Live Chat - we offer a chat window that you can host on the customer portal. All conversations are recorded on Swiss Servers which is very important as the chat transfer is not passed to servers in the US. Chat transcripts are converted into contact reports which will be used for customer service representatives and compliance team monitoring. 2. Integrate chat with your InvestGlass CRM and PMS to provide a personalized service Chat conversations are recorded and with InvestGlass CRM and portfolio management tool you will always be at one click of hyper-targeted advice. With InvestGlass CRM you will have access to all customer profile information such as contact details, order history, portfolio holdings, and of course previous chat transcripts. It's always small details that will make the customer service team smarter, faster, and more relevant. When a live chat channel is not sufficient, InvestGlass offers a website form, email support channel, and phone VOIP connection to reduce response time and increase exchange efficiency. 3. Live chat widget is made to answer questions to eliminate doubts and fears Investors or any customers could have doubts about the service you deliver. The live chat software is the best way to reduce average wait time and therefore reduce anxiety. Support agents will appreciate life chats, chat queues, multiple chats, to collect feedback. With live chat widget on your client portal, you can help people to navigate to the right place when they are looking for specific pages or products. Therefore, it makes sense to add chat to the pages that your customers visit the most such as the portfolio page, knowledge base dictionary, a security/product page etc... If you are selling funds or real estate, the live chat is an efficient alternative to support channels you already use such as emails and calls. Indeed, companies use live chat to capture website visitors, converting them from casual prowlers to active leads. 4. Recommend FAQ’s so customers can help themselves and bring them to chat widget InvestGlass live chat, you will offer help and support to your customers. In addition, you can provide FAQ’s on your website that will help customers help themselves. This will take some of the pressure off of you and free up time for you to attend to other tasks. As Investglass is also a content management system it is very easy to cross customer data with security and product data. This will facilitate proactive chats. You can also use Investglass forms to post-chat surveys. Successful chat is usually a collection of data end it is very important to bring your marketing team aware of the data you collect into those live chat app. 5. Live chat implementation and post-service after the chat window Live chat implementation is easy and codeless with the InvestGlass Cloud solution. InvestGlass will help you to collect multiple channels including video streaming and virtual reality! Your website visitors will enjoy live interactions with your customer support team. InvestGlass manages a chat queue to guide customer service agents with the next interaction. Live chat is connected to other automation tools. You can set up live chat support with open business hours to prevent urgent questions on this channel if customer service teams not working. InvestGlass chat software can also be used for proactive chat however you must have a thorough understanding of the sales funnel before. Existing customers might know as much as your knowledge-based and proactive chat support could become a missed chat. InvestGlass Live chat is a great way to communicate directly with your customers with a conversation fully hosted on Swiss Servers! Customers will get the help they need and they get it quickly. Live chat functionality is intuitive to use and does not require coding. It's a perfect tool to capture customer conversations and improve your marketing and sales. A website visitor will love it. Your sales team will love it. The live chat tool is compatible with other channels and the CRM InvestGlass makes the pivot between those tools. To learn more about our solution, sign up InvestGlass for a free trial. --- - Published: 2022-01-28 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-are-the-challenges-for-retails-banking-in-2022/ - Categories: Article - Tags: biggest challenge facing retail banks, CRM for banking, neobank What is the biggest challenge facing retail banks? Establishing a robust fundraising strategy is crucial for nonprofits aiming to fulfill their missions and financial objectives. In 2022, charitable giving in the United States reached $499. 3 billion, with 63. 9% of contributions coming from individual donors. However, the number of donors and volunteers has declined, even though total funding has increased, primarily from wealthy contributors. Implementing effective fundraising tools and strategies can help nonprofits engage their communities and enhance donor participation. The turbulent economic landscape of 2020 and 2021 caught retail banking companies off guard, forcing them to set their old business models aside and consider new revenue streams. The coronavirus pandemic was a catalyst for retail banks nationwide to reconsider their legacy mindsets and become more digitally resilient, but what does the retail banking landscape look like in 2022? Let’s look. What is digital banking & digital banking services? rolex Digital banking is the process of conducting financial transactions electronically, rather than through traditional means such as visiting a physical bank branch. Digital banking services encompass a broad range of activities, including online banking, mobile banking and remote deposit capture. Why more customer-centricity with retail banking? At the very top of the agenda for most financial institutions in 2022 is customer-centricity. There will be a focus on delivering a superior customer experience, alongside operational excellence in 2022 and beyond, as it becomes essential for retail banks to invest in emerging technologies to remain resilient and relevant. Machine learning and artificial intelligence is now widely used for fraud detection and prevention, as well as for providing tailored services and products to customers. In addition, chatbots are being used more frequently to provide round-the-clock customer service, which is a huge advantage for banks as it allows them to free up staff to work on more complex tasks. New models have to be made as the general public needs to make informed decisions. FINMA LSFIN, or European MIFID are making the retail advisory market nearly impossible. Intelligent process automation According to the financial consulting firm, McKinsey & Company, approximately 50 billion devices will be connected to the IoT (Internet of Things) by 2025, as virtualisation and process automation become commonplace. 3D printing, automation and robots create approximately 79. 4 zettabytes of data annually, offering improved insights for greater efficiency and improved decision-making for retail banks. The use of process automation tools in banking, such as digital process automation (DPA) and robotic process automation (RPA), is predicted to continue to grow this year, supported by intelligent automation. Prioritising digital processes, such as digital loan application management, customer onboarding and new account opening, is essential to create an enhanced customer experience for credit unions and banks alike. We have seen with InvestGlass banking customers that RPA is now a must. We have built a process for buy now pay later, KYC remediation, cash flow alerts. Digital transformation is also accepted among the leaders and management of banks. Business models are turning to include more services that can be automated. Applications for mobile banking and payments will continue to soar in popularity, as customers become more comfortable with using their phones to make transactions. In addition, biometric authentication is being used more frequently to improve security and reduce the risk of fraud. This technology uses unique physical attributes, such as fingerprints or facial features. Ready for cybersecurity in retail banking? The financial consequences of cyber threats can be dire for the business prospects and reputation of financial institutions. The increase of online data transmission and mobile technology in 2022 will likely lead to a higher risk of both external and internal cybersecurity breaches. : Apple Pay and Google Pay have respective market shares of 43. 4% and 25. 0% in proximity mobile payments, a nearly $247 billion market. At the beginning of the pandemic, financial institutions rushed to implement remote working company-wide and pushed their digital banking transformation initiatives forward, leading to increased cyberattacks. In 2022, protecting critical infrastructure and customer information from these cyber threats is more urgent than ever. Banks are increasingly replacing passwords with biometrics to provide their customers with an additional layer of protection. We are working with the European fintech Onfido for this type of onboarding process. With the recent attack in Ukraine, we will see some new type of threat in the US and Europe. Free movement of cash will be more complex. Of course, this will not affect basic shopping basket operations. And this covid situation has been horrible for data sharing! Too much data sharing has been realised with counterparts not properly protecting investors’ rights. You certainly heard about the GDPR regulation. GDPR regulation is supposed to protect EU citizens from their personal data being mishandled by organisations. However, it has been criticized for hampering international cooperation between law enforcement agencies. Which cloud computing? To address the increasing need for speed and capacity, both credit unions and banks will likely look to cloud computing solutions to support applied analytics and store data. This can lead to reduced risk of business continuity and security breaches, improved innovation, enhanced efficiency, and increased customer insights. Cloud solutions offer a significant organizational advantage and offer insights that can improve human productivity and benefit back-office and front-office transformation. The rise of banking-as-a-service (BaaS) also accounts for an increase in digital services but which cloud are they using ? We have been very sceptical of banking turning to Google or Microsoft cloud for security and privacy reason, particularly since the new Cloud Act law. The Cloud Act gives US authorities the right to seize data stored on foreign soil, including data belonging to banks and their customers. This issue is compounded by the fact that many organizations are still struggling to get a handle on the complex and sprawling digital infrastructure they already have in place, let alone take on new cloud-based services. So, while cloud-based services will depend on the US checking what is inside the bank server ultimately... With InvestGlass, which is a Swiss family-owned, Swiss hosted solution, we offer banks a unique opportunity to host the data on Swiss servers or even directly on their servers! We believe that the European and Swiss banking industry deserve embedded finance solutions on Swiss servers. This is the best way to make sure that the entire financial process remains on servers you control. What are the advantages of cloud computing ? – Scalability. Scalability is the ability of a system to grow or shrink to meet the changing needs of its users. A cloud-based solution can easily be adapted to fit the needs of a growing organisation. – Cost-effectiveness. Cloud-based solutions are typically less expensive than traditional IT solutions, because businesses only pay for what they use. – Agility. Agility of fintech help retail banks to move quickly and easily to adopt new technologies and services, which can give them a competitive edge. We will also see more artificial intelligence (AI) in the retail banking sector. Banks are using AI for a number of different purposes, such as improving customer service, fraud detection, and credit scoring. In 2022 is fintech’s demonstrating business profitability by providing genuine value so that their customers start paying for their services. – Mass customisation. Inspired from an author we love at InvestGlass – Mr. Joesph Pines By implementing cloud computing in 2022, retail banks can react quickly to changes in the marketplace and create efficient, responsive, scalable and flexible solutions to replace on-premise infrastructure. With cloud services, smaller banks are now able to compete and drive innovation at a lower cost. Public, private and hybrid cloud computing allows retail banks to reduce their operational expenses and offer more agile services to remain competitive in the future and embrace digital transformation. If you’re looking to build, run and scale your digital platform and workflows with ease, get in touch with our experts at InvestGlass CRM today by filling in our online contact form here. Talk to our team today to learn more about the benefits of CRM for retail banking. Get started with InvestGlass CRM today --- - Published: 2022-01-21 - Modified: 2024-07-18 - URL: https://www.investglass.com/predictions-for-the-property-market-in-2022/ - Categories: Article - Tags: property market With so many changes occurring in 2021, making predictions for the property market in 2022 can be challenging. However, there are some key trends that investors should be aware of including rising living costs, an increase in interest rates and the continuation of working from home advice from the government. Despite uncertainty, lockdowns and new variants, 2021 saw a huge rise in the average UK house price but whether that growth will continue remains unclear. Escaping to the countryside As of January 2022, the government is still advising that wherever possible, employees should work from home and this has been a major driving factor in the number of people choosing to relocate to more rural areas. Property prices in the countryside have risen sharply, with high demand from buyers and a limited supply providing further opportunities for investors. Locations such as Cornwall, Scotland and North Wales have seen higher asking prices than ever before and demand continues to outstrip supply in these areas. In some Welsh counties, average house prices have risen by up to 31% showing just how much people are willing to pay to live in a rural location. Slow and steady house price growth In 2021, we saw a huge growth in house prices in the UK, with a 10. 6% average annual rise and buyer demand far outstripping supply. In fact, the average UK home was valued at £20,000 more than before the pandemic. Most experts think that this boom will slow down in 2022 but house prices are expected to continue rising, potentially by around 5%. As the demand for housing intensifies around the country, it's still an ideal time to invest in UK property. Rising rental rates Another trend that continues in the UK in 2022 is the rising price of monthly rent across the country, hitting a 13 year high in some UK city centres. There is still a huge gap between the demand and supply of rental properties and it seems like tenants are willing to pay a premium for their location and amenities like co-working areas and gym facilities. Cities like Manchester and Birmingham saw rental rates rising by up to 17. 5%, with factors including: - New job creation- Property shortages- Regeneration- Lifetime renters- Increased investment ... driving this demand for city-centre property from tenants. As more workers return to the office in 2022, the price of high-quality, well-located city centre rental properties may also rise. Adoption of new technology One trend many investors will have considered is the greater adoption of new financial technology in the property sector, with most transactions taking place online, virtual viewings and some estate agents even accepting property payments in cryptocurrencies. Another key change in the property market will be the greater adoption of CRM for estate agents with more digital tools available and the property market's shift to the online space truly cemented. End of the stamp duty holiday Another factor that will affect predictions for the property market in 2022 is the end of the government's stamp duty holiday which saw a flurry of activity as property transactions tried to close before the deadline. The policy ended in September 2021, however, property prices continued to grow in the last quarter of the year. Effective CRM for estate agents has allowed for this growth in the number of property transactions too, despite delays due to staff shortages, lockdowns and online-only viewings. Get in touch At InvestGlass, we are proud to provide a variety of innovative and effective CRM solutions for businesses like estate agents, to help them introduce more digital and streamlined operations. Contact us today to find out how we can transform your business in 2022. --- - Published: 2022-01-18 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-scale-up-your-sales-team-in-2022/ - Categories: Article - Tags: scale up your sales team, scale your business Automating the sales process is a critical step in scaling up your sales team. By automating repetitive tasks, you can free up your salespeople to focus on selling, not administrative work. There are a number of ways to automate the sales process, but one of the most effective is InvestGlass automation. InvestGlass automates the entire sales process, from lead generation to customer relationship management. It's an AI-powered platform that helps you manage your entire sales pipeline in one place. InvestGlass is the perfect solution for businesses looking to scale up their sales teams in 2022. With InvestGlass, you can focus on selling, not managing your sales team. InvestGlass will take care of everything else. Onboard with digital forms and face recognition solution BasisID Perfect the sales process with repeatable sales cadences Convert your best leads using click-to-call Aircall or Genesys Dialer within InvestGlass Thumb power in action! What is digital onboarding? Digital onboarding is a new way to bring your employees on board that goes far beyond a quick email and an employee ID. This solution lets you create digital forms that will be filled by the candidate themselves. No more lost time or miscommunication between both parties, now everything is recorded in an online collaborative environment where both employer and employee can track what has been done. We are working with two digital signature partners - Onfido and BASISID. During this webinar, we will show you how to integrate BasisID inside InvestGlass digital onboarding process. Why you should use a CRM? You should use a CRM for every business. Because every business is about its customers. And a CRM is the best solution to reach out to your customers, qualify them and track them from start to end of their journey with you. During the presentation, we will show you how easy it is to organize your clientele inside InvestGlass and engage with your most important prospects using sales. Is CRM using automation? Automation is key to preventing doing twice the same operation. We build our CRM to make sure you will save time and not waste time clicking on each page. We worked with InvestGlass Automation to build automation inside the CRM because we believe in their vision for an easy-to-us automation platform. More than 90% of our automation is built using their API and WE LOVE IT! We will show you how easy it is during this presentation! https://youtu. be/SSKARaYIha8 What is VOIP systems? During this webinar, we will show how to link digital onboarding to sales automation and then connect to the best phone VOIP systems. We believe that prospects should be called with a given frequency and we will show you how with a live demo of AirCall and Genesys. VOIP is Voice Over Internet protocol. It's a technology that allows you to make phone calls over the internet. This way, companies can escape from traditional telephony costs and also work with a lot of new features for their business. What is the sales pipeline used for? A sales pipeline helps you forecast the future. It enables you to plan your business, handle peaks and troughs in demand, manage opportunities efficiently and make informed decisions about allocating resources. Sales management is responsible for ensuring that there is enough leads/demand for everyone on the team to be effective. We will show you how to produce your own pipeline and keep track of business activity. InvestGlass pipeline This webinar is made for InvestGlass users. If you don't have an account we suggest you start a free trial account before the meeting. Let's catch them all! --- - Published: 2022-01-14 - Modified: 2025-03-21 - URL: https://www.investglass.com/how-architects-can-benefit-from-crm-software/ - Categories: Article - Tags: CRM for architects Strong customer relationships are key to success for business owners, corporations, and architects. 57% of businesses report increased sales revenue and 53% see improved customer retention after adopting CRM software (CRM. org). For architects, CRM systems enhance project management, client communication, and data centralization, leading to better efficiency and client satisfaction (PickMyCRM). In this blog, we'll be taking a closer look at what CRM software is and how architects can benefit from implementing it in their practices. What is CRM software? CRM stands for Customer Relationship Management software, which is a form of software designed to help you foster positive customer relationships using a range of digital tools. These tools can assist you with the following services: - Sales- Marketing- Customer Service- Project management- Dispatch The benefits of a CRM for architects Fast invoicing Architects are in frequent contact with their clients, which makes it essential for invoicing errors to be avoided at all times. Invoicing is an ongoing process for architects, as it follows the progress of each project. CRM software makes invoicing more efficient for architecture firms by allowing users to create intelligent workflows designed to track the invoicing process. CRM software's project management functionalities offer users an overview of the progress of your team so that you can validate each billable task after it has been completed. Automated marketing Integrating analytical tools like Google Ads, Facebook Pixel, and Google Analytics is essential for architecture firms aiming to optimize their marketing strategies.  These platforms enable precise tracking of user interactions, enhancing marketing effectiveness.  Notably, businesses earn an average of $2 in revenue for every $1 spent on Google Ads, indicating a 200% return on investment (ROI). Additionally, the average click-through rate (CTR) for Google Ads across industries is approximately 6. 42%. By leveraging these tools, architecture firms can make data-driven decisions, refine their strategies, and ultimately improve client acquisition and retention. CRM software that can be integrated with analytical tools and other third party platforms, such as email, can create a mission centre for your marketing efforts. Group emails can be tracked, scheduled and templated for vital KPIs. Improved communication Architectural projects involve many people, from worksite employees and third parties to engineers and clients. Each person contributes to your project in their own way, but even if each employee is working to their best ability, this does not guarantee the project's success. In fact, the key to the success of your project is the quality of the communication of your large teams. With dedicated CRM software, each person involved in a project will be able to access and share the same data, regardless of their location. Employees are able to have access to essential data from any device, including tablets and mobile devices. This flexibility can improve your client relations significantly and establish trust between your team and clients. The improved communication that comes with integrating CRM software in your project can also improve the efficiency of your work, as key project players are able to be notified of any worksite changes immediately. User-friendly integration CRM tools are relatively simple to integrate and configure and can be adapted to reflect your needs. Expert guidance is recommended from the beginning, but once you have started to use it, it's incredibly user-friendly. Scalable CRM software can continue to meet your changing needs as your business grows, so it's a good idea to purchase your CRM from a vendor that can offer expert informatics advice based on architecture projects specifically. Contact our team If you'd like to learn more about the benefits of CRM for architects, don't hesitate to get in touch with our team at InvestGlass today and our experts will be more than happy to help. --- - Published: 2022-01-14 - Modified: 2025-09-04 - URL: https://www.investglass.com/how-investglass-crm-can-be-utilised-for-non-profits/ - Categories: Article - Tags: CRM for non-profits InvestGlass for Non-Profits: Simplify Donor Management and Strengthen Your Impact In today’s fast-moving, digital-first world, non-profit organizations face the same challenges as businesses: managing relationships, maintaining transparency, and building trust. While non-profits may not have “clients” in the traditional sense, they do have donors, volunteers, and beneficiaries whose engagement is critical to success. This is where InvestGlass, an all-in-one CRM and automation platform, becomes a game-changer. Built with flexibility in mind, InvestGlass empowers non-profits to streamline donor management, strengthen relationships, and scale their impact with the same powerful tools used in financial and business sectors. What is Non-Profit CRM? Customer Relationship Management (CRM)—or in the non-profit space, Constituent Relationship Management—is the process of managing and nurturing relationships with stakeholders. For a for-profit business, CRM often revolves around sales leads. For non-profits, however, the stakes are different: donors, grant providers, volunteers, and beneficiaries all need attention. Engagement isn’t a one-off transaction; it’s an ongoing relationship that must be cultivated over time. A good CRM for non-profits goes beyond managing contacts—it ensures transparency, fosters long-term trust, and helps organizations maximize resources. InvestGlass CRM Why Non-Profits Need CRM Software Non-profits face a unique set of challenges: Managing diverse relationships (donors, volunteers, trustees, beneficiaries) Tracking donations across multiple channels Reporting to boards, governments, and grant providers Running lean operations with limited resources A dedicated CRM like InvestGlass gives organizations the structure, insights, and automation they need to overcome these challenges and thrive. How InvestGlass Supports Non-Profits Here are the key ways InvestGlass CRM tools can transform your non-profit operations: 1. Know Your Donor Process Understanding your donors is at the heart of fundraising success. With InvestGlass, you can: Track donor journeys from first contact to long-term giving. Record preferences, donation history, and communication touchpoints. Segment donors into meaningful categories (major donors, recurring donors, one-time givers). Build trust with transparent, consistent communication. Result: You gain a holistic picture of each donor, helping you engage them at the right time, with the right message. 2. Streamline Fundraising & Income Management Non-profits rely on diverse income streams—grants, fundraising events, online donations, even e-commerce. InvestGlass provides: Donation tracking tools to monitor contributions from all channels. Automated receipts and acknowledgements to thank donors instantly. Cash flow dashboards that show your organization’s financial health in real time. Result: You’ll save time on administrative tasks while ensuring transparency and compliance. 3. Powerful Programme Reporting Transparency builds trust—not just with donors, but also with trustees, grant providers, and regulators. InvestGlass makes reporting easier with: Custom dashboards that provide at-a-glance insights into campaigns, donor engagement, and impact metrics. Automated reporting for boards and grant applications. Data visualization tools to showcase your impact clearly and professionally. Result: Less time spent on paperwork, more time making a difference. 4. Engage with Volunteers and Beneficiaries Your volunteers are the backbone of your mission. With InvestGlass, you can: Manage volunteer schedules, availability, and skills in one place. Automate communication about new events or opportunities. Track engagement levels to keep your community motivated. Result: A more organized, motivated, and connected volunteer workforce. 5. Integrated Marketing and Communication InvestGlass comes with built-in marketing automation, giving your non-profit the tools to reach people at scale while keeping the personal touch. Create personalized email campaigns. Automate workflows for donor re-engagement. Connect seamlessly with social media for fundraising drives. Result: Stronger, more consistent engagement that inspires donors and volunteers alike. Why Choose InvestGlass for Your Non-Profit? Unlike generic CRM platforms, InvestGlass is built for flexibility and adapts seamlessly to non-profit needs. Here’s why it stands out: Swiss hosting and compliance ensure data protection and security. All-in-one solution (CRM, marketing, reporting, and automation) reduces reliance on multiple tools. Scalable design works for both small community groups and large international NGOs. Easy customization lets you tailor workflows, fields, and reports to your unique mission. A Smarter Way to Serve Your Mission InvestGlass empowers non-profits to work smarter, not harder. By streamlining donor management, automating repetitive tasks, and improving visibility into relationships and resources, it allows you to focus on what matters most: creating impact. Whether you’re raising funds for education, healthcare, environmental causes, or community projects, InvestGlass can help you build stronger donor relationships, manage resources effectively, and grow your mission with confidence. --- - Published: 2021-10-20 - Modified: 2025-03-26 - URL: https://www.investglass.com/how-a-kyc-risk-rating-can-help-your-company/ - Categories: Article - Tags: automation, CRM, KYC How a KYC risk rating can help your company? If you’re working in the financial business you obviously know what KYC means KYC means Know Your Customer. This is an important process that allows financial institutions and any business to verify the reputation of their prospects and customers. This type of process is extremely important to make sure that the parties you’re working with. It is also a way to reduce high-risk prospects and terrorist financing. Terrorist groups need money to sustain themselves and to carry out terrorist acts. Terrorist financing encompasses the means and methods used by terrorist organizations to finance their activities. Institutions gather as much data as they can about their customers, and they then compile this into a portfolio. Medium Risk (CDD – Customer due diligence) or CDD is the key part of anti-money laundering requirements. fakerolex What is KYC Risk Rating? It’s not for financial institutions only! KYC risk rating is a way to calculate the business risk. Each question will find an answer with a number of points. By adding or multiplying those points, you will measurethe prospect risk level. This process is obviously used for politically exposed persons, dangerous customer activity, transaction monitoring and electronic identity verification. We have been working also with ScoreChain affect that measured reputation of digital wallets. Once the portfolio is completed, they closely analyze the information that they have obtained, and they determine the KYC risk rating of that specific client. InvestGlass digital onboarding forms are fully customizable to adapt your process with your KYC compliance regulations and any global regulations. We work with your legal department or external consultants to help you adapt those forms to your diligence program. With the new European directive on anti-money laundering, most companies should check financial transactions above a threshold of €10,000. A risk-based approach will vary based on your industry but we believe that anti-money laundering screening will be a common process in most industries. How KYC Risk Rating Works Anyone in your company from your senior management to fresh interns should understand financial crime basics. Financial institutions are required to closely monitor clients’ activities. Obviously, it’s not that easy to measure ongoing monitoring, and risk rating is a smart way to prevent a discriminative approach. Risk factors should be identified with a scoring. Each country has its own risk assessment and KYC risk rating. A deep understanding of the risk identified might not be needed by all your colleagues. Therefore we suggest you digitalize as much as possible with InvestGlass. The customers’ risk profile will then be stored directly intoInvestGlass CRM. If you’re using a third-party solution such as ARDIS POLOXIS, the CRM will also store automated risk assessments by this third-party contact. Customer data and then stored into a banking grade CRM. KYC Risk Rating: Automation vs. Manual – make customer due diligence affordable Financial crime is not only about the reputation of your customer. Financial crime it’s also enhanced due diligence on transactions. KYC risk rating allows for financial institutions and your business to quickly and efficiently lower risk. Only automation can filter risk for vast amounts of data. The entire process should be as automated as possible. Having no tomato process it’s also a way to reduce the financial action task force. I remember Bank telling me that they included assets in the management by X10 and their compliance staff the same. Spotting abnormal transactions is quite easy as the InvestGlass portfolio management tool can measure abnormal transactions. If a client’s transactions begin to diverge significantly from the institution’s predictions, the institution will be notified and they will be able to further analyze the transactions for suspicious behavior. The portfolio management monitoring looks into financial institution feeds collected and processes the information with threshold filtering. Thanks to this collection of feeds, Investglass can automate customer screening. Artificial intelligence automatically features customers by high-risk, medium risk, low risk. All your customers are automatically reviewed by the machine. Based on a routine that you can set up on a monthly or annual basis, clients’ accounts are closely monitored. Obviously, there might be some money launderers that will not be visible. Therefore, a randomized manual check will always be priceless to make sure that automated KYC procedures are effective. KYC Reasonable Reassurance and customer risk bu Compliance officers and ledges straighter’s will always push for a deeper understanding of national governments intentions. Checking accounts should be seen as a cost and if a KYC rating is too complex the prospect, nowadays, would obviously know that it’s going to be complex to proceed with an account opening. Diligence measures will be applied to what cost? Financial crimes will definitely be spotted as easily as a politically exposed person. Understanding the entire client portfolio and transaction will also be easy to access. But there will be some risk levels too difficult to spot. And your business should quickly reject high-risk customers to reduce the cost to reporting entities. This can be an ongoing process, as existing customers have the potential to transition into higher-risk categories over time; in that context, conducting periodic due diligence assessments on existing customers can be beneficial. Making Predictions with KYC Risk Rating and money laundering KYC risk rating once properly used with InvestGlass tour will help you to predict prospects’ quality. Financial crimes-related prospects Will automatically reach your maximum risk ratings thresholds. And then compliance professionals will help you to find an average risk tolerance that will be suitable. Financial institutions will therefore future customer risk based on the origin of the assets and risk factors that are unusual or suspicious will automatically receive a higher risk. As you’re collecting customer data, enhanced due diligence will be possible and you will adapt your digital onboarding forms. The transaction monitoring as well as the digital onboarding forms have configurable rules engine to monitor patterns of suspicious behavior. InvestGlass compliance solution is made for early-stage companies and large institutions. --- - Published: 2021-10-13 - Modified: 2025-03-12 - URL: https://www.investglass.com/what-problem-does-digitalization-solve-myth-cost-adoption/ - Categories: Article - Tags: automation, Digital onboarding, fintech, KYC What problem does digitalization solve? We are looking forward to seeing you at this unique presentation organize with Investglass CEO Alexander. During this presentation, we will highlight our latest findings in digitization trends what are the cost of digitalization and most importantly how to get your digitalization implemented right. What problem does digitalisation solve? Myth, Cost, Adoption What is the impact of digitalization? Why is digitalization necessary? Is transparency the magical cure to trust? What are the challenges of digitalization? How does digitalization affect banking, insurance and sales? fakerolex Digitalization is not only for client-facing as you might think it’s also inside your organization. You will discover that building a robot advisor means getting a plan B ready for those reluctant to this type of onboarding. Therefore we will illustrate this presentation with specific use cases in the banking, insurance and sales brokerage industry. We will see how automation and approval processes can effectively enhance your productivity. We will look into the setup patterns to make sure that you are automation and digitization will reduce any type of friction. We will debunk the known and unknown apprehension in this digitalization process. The digital tools can be connected to InvestGlass CRM. --- - Published: 2021-10-09 - Modified: 2025-10-10 - URL: https://www.investglass.com/how-to-build-an-islamic-neo-bank/ - Categories: Article - Tags: Digital onboarding, Islamic banking, sharia compliant Azaret Metrio Zintos With about 2 billion Muslims globally in the world, this represents a quarter of the world’s population. Adapting wealth management and asset management tools for this client segment is currently a very hot topic. Interestingly, we can join this topic with sustainable investment strategies. This is an interesting paradox but something we can actually look into more closely. The rules that govern the Shasha are actually quite similar to the framework you could find in sustainable investing. The trend of the Islamic neobank is also something we will see definitely with existing neobanks they will come as a buy products or a niche product for most of them. The Islamic digital banking provider is now focusing on expanding its remit to allow Europeans outside of Germany to use its services. You can watch the growth ot the altevative Islamic Digital Banking Rizq is the UK’s first alternative Islamic digital banking app The worldwide Islamic finance industry is expected to grow by 10 to 15% over the next year. Islamic funds will be quite similar to ESG principles. The blueprint of sharia investment is driven by the general rules of sharia investing from the Coran. Complements of these multi-factor investing concepts can be captured in five principles. Combined Sharia law compliance and global sustainable equity model The first principle is to promote anything which benefits society. This is interesting as you can easily include investments related to climate change and renewable energy into your fund. A prohibition of interest bearing ( interest free banking model) instruments and practices prevent and gains such as speculation, short selling, and excessive risk-taking. Investment strategy should follow specific rules and you will agree that this is quite similar to sustainable finance. Of course, this fund will also exclude harmful to humans companies and companies distributing or producing pork, alcohol, gambling, drugs... As of 2021, public joint-stock companies listed on the Abu Dhabi Securities Exchange (ADX) or the Dubai Financial Market (DFM) must publish an annual sustainability report covering the impact of their operations on the environment, contributions to social justice, and the local economy! Islamic Banking Fund managers and digital onboarding With the tools developed by Investglass, you will easily collect client preferences and highlights Islamic finance preferences. From the platform, you can easily create your own digital onboarding into which you will ask sustainable investments questions. Answers will be associated with a number of points which the audience will calculate a score. The score is usually used for the client with the classification of a client. You can also use the score to assess the E. S. G. investments interest. Building this type of digital form it’s also a way to show to your investor that you are a certified financial planner specializing in shariah compliance law and sustainable investing. We can suggest you to have a look at our fintech partner Neuroprofiler for a better type of gamifiyed onboarding. This widget you can connect to InvestGlass CRM is using their investor behavior data to build and improve financial service. Promoting asset classes with a digital onboarding tool is also very friendly to all types of investors. We believe that digital tools should be used not only for millennials investors but also for institutional clients. Digital tools are the must-have wealth management arms. Wealth management divisions cannot acquire new leads and increase net money without digital onboarding tools. Digital onboarding questionnaires it’s also entertaining as you will be able to play quickly with your investment portfolio and illustrate the portfolio with videos. Our clients usually meet their high net worth individuals on the on premise and host that digital on-boarding on their ipad tablets. Digital on boarding includes passport and acid recognition, anti-money laundering tools, and digital signature. Islamic neobank and Zakat The zakat year begins on the date on which you were first in possession of wealth above the NIsab. Investors will then decide to sit date and calculate with the frustration of the wealth that is in their position. We built with Investglass tools and forms a system which calculates automatically the assets and amount that should be distributed. Is calculus takes into consideration the following elements: Value of GoldValue of Silver Cash In hand and in bank accountsDeposited for some future purpose, e. g. HajjGiven out in loansBusiness investments, shares, saving certificates, pensions funded by money in one’s possession Trade Goods Value of stock Liabilities Borrowed money, goods bought on creditWages due to employeesTaxes, rent, utility bills due immediately Although we don’t talk about cryptocurrency’s we think it’s fair to add the cryptocurrencies into his calculus too. For example, the Dubai-based INABLR, a member of the Central Bank of Bahrain’s regulatory sandbox confirmed that it is building the infrastructure platform on the Tezos blockchain. This platform will enable individuals to invest and directly own fractional units of secondary market traded bonds and Sukuk for as little as USD 1000. Once clients are onboarded you can start managing their assets with the Investglass portfolio management tool. CRM for Islamic finance Showcase Islamic global equity fund on your client portal Investglass portfolio management tool is made to generate investment solicitations and quarterly reporting. Those reporting are made to facilitate the presentation including benchmark tools to compare your fund performance against global ESG assets funds, global broad market index, third party sharia-compliant fund, sustainable and sharia investing benchmarks... Positions and portfolio feed for those portfolios are usually coming from brokers or banks. As you wish to show this investment lifecycle to your investors InvestGlass investment solutions offer multiple reporting formats PDF, Word reporting but also a digital solution with the client portal. Nowadays, sharia sensible investors are looking to leverage the client portal capabilities to understand the investment process and reporting of your Shira compliance strategy. With one solution, InvestGlass offers an all-in-one investment life cycle solution. The sharia investment industry can be reflected with dynamic media pushing inside the platform related to investments you make. The client portal is also a nice way to present fund managers’ notes and illustrate Islamic investing opportunities. With media platforms, investors can understand the financial world with PDF or Videos that will resonate with their conscience. A portfolio can be directly reflected from an omnibus feed or a separately managed account. Each portfolio reflects socially conscious values. These digital forms can be customized for any Islamic banking and sophisticated business banking. With Investglass all in one platform financial service organizations are now perfectly arms with the right tools. InvestGlass channels investor capital in a modern and beautiful way. Debit or credit card for your Islamic digital bank? If you want to have a debit or a credit card to the type of license will be very much. Based on your ambitions and budget we will suggest you first a debit card offering ... then a credit card offers. Nomo for example aims to propel Islamic digital banking towards a more innovative future where the priority is customer convenience on an international scale. Most neobank will go for credit card so get ready with sufficient funding to support this type of service. We have seen the California-based Fardows has already started establishing partnerships with numerous financial institutions and is ready to offer its investors Islamic financial products, including debit cards and other payment systems. Sharia compliant investments know has a powerful tool called InvestGlass. Contact us and give build your own asset management or digital bank. Islamic digital banks in Europe is a market which has seen an exponential rise in conventional digital banking service --- - Published: 2021-09-02 - Modified: 2025-10-12 - URL: https://www.investglass.com/how-to-successfully-implement-a-crm/ - Categories: Article - Tags: crm implementation, train employee A clear customer relationship management system, in order to ensure its success. When it comes to customer relationship management or CRM, there is no one-size-fits-all solution. Depending on the size and needs of your organization, as well as the specific industry you're in, the best CRM system for you will vary. However, there are some basic steps that all businesses should take when implementing What are the steps to successfully implement a CRM? Nearly 70% of all CRM projects fail. CRM implementation guide is all about envisioning the ecology of business software and other software your sales team is using on daily basis. These five key concepts clarify the required investment and strategies businesses can follow for a successful CRM implementation process: 1. Define The Goals of your CRM implementation The first step is to define your goals for building a CRM system. What do you hope to achieve? Do you want to increase sales, improve customer satisfaction, or something else? Be as specific as possible so that you can measure your success. You should learn first how clean your data to prevent duplicate data and keep meaningful data first. Data quality will set the quality of your management buy-in. The project manager should know how to structure the sales process and entire organization forces. In the modern business world, data is king. Companies amass huge amounts of data on everything from their customers to their supply chain, and this data can be used to drive strategic decision-making. Indeed, a company's data assets are often more valuable than its physical assets. As such, it is essential to implement a customer relationship management (CRM) system that can collect, store, and analyze data. With the right CRM in place, your company will be better positioned to make data-driven decisions that maximize profits and minimize costs. In short, if you want your business to succeed, you need to make sure that your data assets are in good hands. InvestGlass can offer you a CRM implementation plan and CRM initiatives guidelines to facilitate a successful implementation https://youtu. be/Saeqrc6VHcw 2. Choose the Right CRM software Once you know what you want to achieve, you can start looking for a CRM solution that will help you reach your goals. There are many different options on the market, so it's important to take the time to find one that's a good fit for your business. When it comes to choosing the right software for your business, it's important to find a solution that meets your specific needs while staying within your budget. There are a lot of great CRM software solutions on the market, so take some time to research your options and compare pricing before making your final decision. Once you've selected software that meets your needs and budget, be sure to implement it fully in order to get the most out of it. Training employees on how to use the software and setting up processes to utilize its features will help you maximize its potential and reap the benefits of having a great CRM solution in place. Make sure that you can perform easy data migration from your old system to the new CRM without any data loss. The new system should have an API. An API is a set of programming instructions that allow one piece of software to interact with another. Having an API will allow your CRM system to seamlessly integrate with other software solutions you may be using, such as your accounting or ERP system. This will make it easier to keep all of your data in one place and avoid duplicate data entry. The data should be comprehensive for any business process. Technical acumen is critical to understanding how data is being used, manipulated, and moved across different departments. InvestGlass API 3. Train Your Employees Once you've selected a CRM system, it's important to train your employees on how to use it. They will be the ones using it on a daily basis, so it's crucial that they know how to get the most out of the system. The implementation team will be responsible for installing and configuring the CRM system, as well as training employees on how to use it. The team should interact with CRM users and the sales team as much as possible to make sure that the user adoption will be seamless. The success of your CRM implementation will also depend on the team you put in charge of it. Choose people who are excited about the project and who have the skills and knowledge necessary to see it through. A well-trained staff is essential for any business, but it is especially important for businesses that rely heavily on customer service. When customers have a positive experience with a company, they are more likely to come back in the future. In order to ensure that staff members are providing consistently excellent service, businesses should implement a customer relationship management (CRM) system. CRM systems help businesses to keep track of customer interactions and identify potential issues. By following a preset process, businesses can avoid problems and ensure that their staff members are always providing the best possible service. Additionally, businesses should encourage their staff members to use the CRM system on a regular basis. By doing so, businesses can ensure that their customer service remains at a high level. Scale service for Finance InvestGlass 4. Evaluate and Adjust with measurable targets Finally, once you've implemented your CRM system, it's important to monitor its performance and make adjustments as needed. This will help you ensure that you're getting the most out of your investment and achieving your goals. Structuring a CRM system can be a great way to improve your business. By taking the time to choose the right system and train your employees, you can set yourself up for success. Remember to monitor your progress and adjust as needed to ensure that you're achieving your goals. As the saying goes, "a goal without a plan is just a dream. " And while there's nothing wrong with dreaming big, when it comes to achieving success in business, it's important to set goals that are achievable. Otherwise, you'll likely find yourself feeling frustrated and stressed, and your team will be left feeling demotivated. ¨ One way to set achievable company goals is to implement a CRM system. This will help you to track progress and identify areas where improvement is needed. Additionally, by setting realistic targets and deadlines, you can ensure that your team remains focused and on track. By taking the time to properly plan and implement achievable company goals, you'll be well on your way to achieving success. Fully flexible CRM InvestGlass Any business that wants to be successful needs to have a solid understanding of its customers. That's where customer relationship management (CRM) comes in. CRM is all about using data to understand your customers and meet their needs. A key part of CRM is understanding your customer's journey - from when they first become aware of your product or service, through to purchase and beyond. One of the most important aspects of CRM is tracking key performance indicators (KPIs). KPIs help you to measure and track progress towards your goals. They can be used to track everything from customer satisfaction levels to the number of sales made. By understanding which KPIs are most important for your business, you can make sure that you're always focused on the things that matter most. Implementing a CRM system is a great way to get started with tracking KPIs. By doing so, you'll be able to collect valuable data about your customers and use it to improve your business. 5. Successful CRM implementation should be celebrated After all the effort that goes into a successful CRM implementation, it's important to celebrate your success. This will help motivate your employees and show them that you're committed to improving your business. A success message should be ignited by key members including middle management and project managers. Successfully implementing a CRM system can be a great way to improve your business. By taking the time to choose the right system and train Sharing the success of CRM with your team is essential to driving adoption and ensuring that everyone is on board with the benefits it can bring. In this guide, we’ll share some tips on how to do just that. By communicating the value of CRM and sharing some success stories, you can get everyone on board and ensure that your business reaps the full rewards of implementing a CRM system. InvestGlass is the Swiss Cloud Solution owned by a Swiss Family There are a few key steps to take to successfully implement a CRM system: 1. Define The Goals of your CRM implementation 2. Choose the Right CRM software 3. Train Your Employees 4. Evaluate and Adjust 5. Celebrate your success! Frequently Asked Questions 1. Why do most CRM projects fail, and how can InvestGlass help avoid this? Nearly 70% of CRM projects fail due to unclear goals, poor data quality, or weak adoption. InvestGlass offers structured CRM implementation plans and guidelines that help businesses define clear objectives and set measurable outcomes. 2. What are the first steps in implementing a CRM system? The first step is defining your goals – whether it’s boosting sales, improving service, or enhancing compliance. InvestGlass helps businesses structure their processes and clean data, ensuring high-quality information forms the foundation of their CRM. 3. How do I choose the right CRM software? The right CRM should match your industry needs, budget, and technical requirements. InvestGlass provides a Swiss-hosted, customisable CRM with APIs for easy integration, making it a secure and scalable option for regulated industries. 4. Can InvestGlass support data migration and integration? Yes. InvestGlass offers tools for seamless data migration and API connections with your existing systems such as accounting, ERP, and portfolio management tools, ensuring no loss of critical information during transition. 5. How do I ensure my team adopts the new CRM? Adoption depends on training and user experience. InvestGlass provides onboarding sessions, intuitive dashboards, and configurable workflows, making it easier for employees to embrace the system in their daily routines. 6. Why is employee training critical for CRM success? Employees are the daily users of the system, and training ensures they maximise its value. With InvestGlass, businesses receive continuous support and tailored training programmes to encourage strong adoption and minimise resistance. 7. How can I measure if my CRM implementation is working? Success should be tracked through KPIs such as sales conversion rates, customer satisfaction, or pipeline growth. InvestGlass includes built-in analytics and reporting features, helping you measure results and refine your strategy. 8. What role does data quality play in CRM success? Clean, accurate data is essential for meaningful insights and customer engagement. InvestGlass includes automated tools for deduplication, compliance checks, and smart data management to maintain data quality at every step. 9. How should a business celebrate CRM success? Recognising milestones motivates employees and reinforces adoption. InvestGlass helps showcase success through custom dashboards, team collaboration features, and client-facing reporting tools that highlight the value achieved. 10. Why is InvestGlass the right choice for successful CRM implementation? InvestGlass is built in Switzerland with a focus on compliance, security, and flexibility. It supports financial services, SMEs, and regulated businesses with a customisable CRM that adapts to specific workflows and industry standards. --- - Published: 2021-08-11 - Modified: 2025-03-20 - URL: https://www.investglass.com/investglass-x-aircall-integration/ - Categories: Article - Tags: Aircall Integration Aircall Integration Overview Integrating Aircall with InvestGlass streamlines communication by managing calls and customer interactions within a single platform. While specific statistics on productivity gains from such integrations are limited, CRM systems have been shown to improve sales productivity by up to 34% through enhanced data management and process automation. This integration enables financial professionals to access comprehensive customer information during calls, leading to more personalized interactions and improved customer experiences. This is how it works : 1. Focus on Interacting with your Customers and Prospects > Eliminate all manual data entry by automatically logging all inbound and outbound calls, as well as missed calls and voicemails, into InvestGlass 2. Keep track of previous interactions > Automatically log all call notes, tags, and recordings to Contacts, Deals, and Companies. Leverage this information for internal training, prospect resolutions, etc. 3. Save valuable time during your call blocks > Increase the number of calls made in a given time period by uploading a list of phone numbers to Aircall’s Power Dialer and automatically call through them 4. Work exclusively out of InvestGlass when calling your contacts > Manage contacts and populate phone numbers to the phone app with 1 click by leveraging Aircall’s click-to-dial functionality. No more need to switch pages. 5. Keep track of all call activity inside of InvestGlass > Make data-driven decisions by accessing your call metrics through the native reports created automatically when the InvestGlass integration is set up 6. Get set up in seconds > Set up the integration in 4-clicks and leverage the contact sync from InvestGlass to Aircall 7. Save valuable time by automating the post-call process > Leverage Aircall's tags to automatically trigger Workflows in InvestGlass 8. Tie all teams together with native integration to Service > Automatically create tickets and log all call activity on tickets Integration ideas Your cloud-based phone system within InvestGlass Phone calls are still the best way to interact with your customers and prospects. Aircall is changing the game with our next-gen phone solution. By bringing together Aircall and InvestGlass, we are making it easier for support and sales teams to manage their call flows. Aircall for better Sales Automatically log all calls in Contacts, Deals, and Companies. Keep track of call recordings, notes, tags, and leverage Aircall's click-to-dial and Power Dialer to maximize efficiency. Identify all inbound leads using Aircall's insight card, and pull up their contact page with 1 click. Aircall for better service Automatically create tickets and log all calls, keeping track of call outcomes, notes, tags, and recordings. Identify callers using Aircall's insight card and see previous interactions before answering the call. Also trigger Workflows to automate the post-call process. Aircall for better Marketing Increase your Marketing ROI on phone campaigns with Aircall for InvestGlass. Aircall's new integration with InvestGlass, the Swiss CRM for financial professionals, will make it easier for financial professionals to manage their interactions with clients and prospects. The integration will allow Aircall users to access key customer data from within the Aircall interface, as well as automatically log all calls and contacts into InvestGlass. This integration is designed to make it easier for financial professionals to keep track of all customer data in one place and increase the number of calls made in a given time period. --- - Published: 2021-08-06 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-build-a-healthcare-crm-in-simple-steps-a-guide/ - Categories: Article - Tags: automation, CRM, fintech, sales automation If you are looking for a healthcare CRM that is easy to use and can make your business more efficient, then this article is for you. This particular guide has been written with the beginner in mind and we hope that it will help those who are new or struggling when it comes to building their own health care CRM systems. We have compiled an in-depth guide to building a healthcare CRM that will help you get started. What is a healthcare CRM: A customer relationship management software enabling professionals in hospitals and private clinics to cater to the customers better and enhance their communication paradigms with existing patients. This category of crm software applications allows a caring environment where patients are more closely involved in their own healthcare, particularly in deciding and choosing the medical crm software provider they want. Below we will explain further what are the steps in creating a successful healthcare crm software in order to automate the business processes so that to increase patient satisfaction within the healthcare industry. Step 1) Healthcare CRM software development If you choose to outsource the crm development company, you need to clearly identify what are your needs and how your CRM will look like. Another issue that might arise is the outsourcing destination. In which country the development and maintenance of your crm system will be held. The main criteria for evaluating and selecting the best outsourcing destination are agency rates, time differences, approaches to work, cultural differences, and English language knowledge. On the positive side, having a custom crm will give you the freedom to create exactly the crm system you are dreaming of. Step 2) CRM system budgeting In order to build a successful healthcare crm system, you need to clearly identify your costs. By setting a specific budget you are always in control of the potential costs and can give an approximation of the maximum budget for specific services, for example software development. When selecting for a software development company, you need to put quality first. There might be a company that charges more but puts quality first and prevents you from having to pay twice later. Step 3) Features and customer relationship management Hospitals and clinics are not the same, the same applies to their needs. There is no one-size-fits-all set of features to include in every healthcare CRM. You should carefully make a market analysis and identify what are the features needed for your target audience. From electronic health records and patient data management to appointment management among the healthcare providers. Another point to keep in mind is the crm implementation among the staff of the companies. There needs to be sufficient training in order to familiarise with the crm platform. Step 4) Build a talented team In order to build and also sustain a successful business in the CRM industry, you need to invest in people. You should find experienced developers creating custom crm solutions and updating the system. Additionally, you should invest in your custom crm development by finding a great sales team to expand your business. The global healthcare CRM market is lately developing at a higher rate than previously. This is created by CRM solutions recognizing the current necessities of healthcare providers and healthcare professionals to cope with business data. The current pandemic exacerbated the trend and healthcare organization demands electronic health records. fakerolex. is InvestGlass approval processes can automate the entire workflow and ease staff administrative burden. Monitoring characteristics can also help assess staff performance as well as their involvement and feedback. Post appointment feedback surveys can automatically be filled and send to patients as well as automating the creation of contact reports for each stage of the patient’s journey. The CRM tools are bundled to a patient portal which is key to collect patient intake and share medical billing, medical histories, and more. Indeed the patient is king! Patient records are easily accessible for existing patients and the creation of records is quick and effortless. If you are looking to create your own healthcare CRM and improve your company’s customer relationship management efforts, InvestGlass digital tools give you the ability to create custom CRM software for your needs without any coding knowledge required. InvestGlass’s adaptability is key when considering the platform’s role in the healthcare industry. Contact us Today! --- - Published: 2021-08-05 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-create-your-own-blockchain-startup-5-steps-guide/ - Categories: Article - Tags: How to Create your own Blockchain Startup: a Guide Blockchain technology is revolutionizing various industries, including finance and healthcare, by enhancing transparency, security, and efficiency. The global blockchain market, valued at $17. 57 billion in 2023, is projected to grow to $825. 93 billion by 2032, reflecting a compound annual growth rate (CAGR) of 52. 8% . This rapid expansion underscores the increasing adoption of blockchain solutions across diverse sectors. For instance, in 2023, blockchain applications in the healthcare sector generated $231 million in revenue, marking a 63% growth . Additionally, financial institutions are projected to save approximately $12 billion annually by implementing blockchain technology . With such significant advancements, now is an opportune time to explore and invest in blockchain-based business ventures. In this blog post, we’ll guide you through the four essential steps to launch your own blockchain startup. Whether you’re an entrepreneur with a tech background or simply someone passionate about the potential of blockchain, these steps will help you get started on the right foot. 1) Learn the Basics of Blockchain Technology The foundation of any blockchain startup is a solid understanding of how blockchain technology works. Begin by exploring its key features, functionalities, and applications. Numerous resources—articles, tutorials, videos, and online courses—can help you grasp the basics. Blockchain technology offers a wide array of solutions, including smart asset management, secure value transfer, transaction verification, cryptocurrency creation, consensus mechanisms, smart contracts, and even smart property systems. By understanding these capabilities, you’ll gain insights into how to integrate blockchain into your startup concept effectively. Familiarize yourself with popular blockchain terminologies and tools to establish a strong knowledge base. 2) Choose the Best Blockchain Platform With a variety of blockchain platforms available today, selecting the right one for your business is crucial. Platforms like Ethereum, Binance Smart Chain, Hyperledger, and others offer unique features tailored to different use cases. Consider factors like scalability, security, ease of integration, and community support when choosing a platform. Each platform has its own strengths—some are ideal for decentralized applications (dApps), while others are better suited for creating digital currencies or managing supply chain solutions. Take the time to research and test platforms to find the one that aligns with your goals. A secure and stable blockchain platform will serve as the backbone of your startup, ensuring smooth development and implementation. 3) Decide Which Business Segment to Focus On Blockchain’s versatility allows it to disrupt and enhance nearly every industry. From law and finance to healthcare, government, and even environmental conservation, the possibilities are endless. The key is to identify a business segment where blockchain can add significant value. For instance, in the finance sector, blockchain can streamline transactions and reduce fraud. In logistics, it can improve supply chain transparency. Evaluate industries that resonate with your expertise or interests and conduct thorough market research to understand their pain points. Choosing the right niche will allow you to create a focused, impactful solution that addresses specific challenges. 4) Review and Execute Development Stages Developing a blockchain-based application involves several critical stages, and it’s important to approach each one methodically. Start by setting up blockchain addresses and securing access to external databases or existing blockchain ecosystems. Next, create a distributed ledger system that supports your business goals. Once the foundational technology is in place, work on developing smart contracts and programming your blockchain application. Smart contracts are self-executing agreements that can automate processes, ensuring efficiency and transparency. Thoroughly test your application during the development process to identify and address any potential issues. As you progress, ensure that you stay up-to-date with emerging trends and technologies in the blockchain space to maintain a competitive edge. Embrace the Blockchain Opportunity Are you ready to create your own blockchain startup and join the digital transformation revolution? Blockchain technology is not just about cryptocurrencies—it’s a powerful tool for automating processes, improving transparency, and unlocking new business opportunities. If you’re looking for a partner to help you bring your vision to life, InvestGlass is here to help. We provide customizable digital tools designed to streamline your processes and maximize efficiency, making it easier for you to build and scale your blockchain business. Don’t wait—embrace the blockchain opportunity today. Contact us to learn more about how InvestGlass can support your journey toward creating a successful blockchain startup. Let’s innovate together! --- - Published: 2021-08-04 - Modified: 2025-10-16 - URL: https://www.investglass.com/5-trends-for-neobanks-what-you-need-to-know/ - Categories: Article - Tags: build neobank Build your neobank with InvestGlass Are you contemplating opening a neobank account? If so, this guide is your one-stop source for understanding the trends transforming the financial world, particularly the neobanking sector, and how they may impact your business or personal finances. Let’s dive into the five major trends for 2024: 1. Convenience and Speed: Neobanks vs Traditional financial sector Opening a bank account with a neobank is easier and faster than with traditional banks. With just a few clicks on your mobile banking app, you can become an account holder without ever stepping foot in a bank. Neobanks are taking customer convenience seriously. This trend has garnered so much attention that many banks are concerned about losing significant market share to these virtual banks. 2. Empowering Consumers Through Improved Financial Technology Knowledge As the fintech industry evolves, consumers are becoming savvier about navigating digital platforms. Neobanks are at the forefront of this trend, offering educational tools that empower customers to understand complex financial data such as ESG and take charge of their savings accounts. 3. Transparent and Lower Fees: A Win for Customer Loyalty Neobanks, offering services with unparalleled transparency, are setting a new standard in the financial sector. They clearly inform customers about any transaction fees, management fees, and extra charges — all in real-time through their mobile banking apps. This level of transparency, often associated with lower fees, is essential for building customer loyalty and customer retention. 4. Cybersecurity and Data Security: A Non-negotiable Priority In the fintech landscape, where digital assets are becoming commonplace, data security is critical. Neobanks are investing in advanced algorithms and cybersecurity measures, such as biometric verification and encryption technology, to safeguard customer’s banking data and ensure fraud detection. 5. Personalized Services and Insights Through AI and Analytics Neobanks are leveraging advanced analytics and AI or chatgpt, such as virtual assistants, to deliver personalized customer experiences. These digital banks provide dashboard solutions that give users valuable insights into their spending habits, savings, and investment options, making financial planning more accessible than ever. Additional Considerations in the Neobanking Landscape of 2024 Regulatory Compliance and Open Banking: As the fintech revolution continues, regulatory compliance is a key concern. Open banking, which involves sharing financial data securely through APIs (Application Programming Interfaces) with third-party providers, is a transformative trend, highlighting the importance of compliance. Smart Contracts and Decentralized Finance (DeFi): In an era where blockchain is no longer a buzzword but a staple in financial systems, smart contracts are allowing for more secure and automated peer-to-peer payments and loans. Neobanks are well-positioned to capitalize on the DeFi movement. Contactless Payments and Digital Wallets: As online purchases become the norm, digital wallets and contactless payments, facilitated by neobanks, are essential for customer satisfaction. Innovative Customer Engagement Strategies: From leveraging gamification to offering cashback rewards and discount incentives, neobanks are getting creative to expand their customer base and foster brand loyalty. Global Money Transfers and Cross-Border Payments: Neobanks are increasingly facilitating cost-effective, quick, and secure international money transfers, challenging traditional financial institutions further. Expedited Loan Approval Process: With advanced risk assessment algorithms, neobanks can provide faster loan approvals, saving customers both time and stress. Approval Process in Serie and Parallel in InvestGlass From the integration of smart contracts in financial systems to the convenience of virtual environments for managing bank accounts, it’s clear that neobanks are not only part of the fintech trends of 2024 — they are leading the charge. As these institutions continue to evolve, offering increasingly sophisticated and customer-centric services, they are setting new standards for what consumers can expect from their financial institutions. How InvestGlass help you build a scalable neobank in 2024? In today’s fast-evolving banking landscape, InvestGlass is positioning itself as a powerhouse platform that enables neobanks and fintech companies to scale effectively and efficiently. This platform's robust banking technology is engineered to streamline digital payments, thereby offering seamless banking services that enhance the customer experience. For online banks striving to carve a niche in the crowded financial industry, InvestGlass offers a suite of fintech solutions, from wealth management tools to application programming interfaces (APIs) that allow integration with third-party developers. These APIs are particularly pivotal in enabling direct deposits, which is a significant convenience for account holders and a competitive edge for the digital bank. Furthermore, InvestGlass supports the journey of transforming a traditional bank setup into a modern, digital platform with minimal human intervention. This not only helps to save money on operational costs but also to dramatically reduce interchange fees. By staying ahead of top fintech trends, InvestGlass’ features are designed to simplify the complexities of providing financial services in an increasingly digital world, ensuring that neobanks can meet the needs of their customers today and scale for the challenges of tomorrow. In conclusion, as the banking industry continues to be disrupted by these trends, traditional banks must adapt or risk being left behind in a world where digital banks are setting a new norm. It’s an exciting time to be a part of the fintech world, and customers stand to gain significantly from this competition and innovation. --- - Published: 2021-07-29 - Modified: 2025-03-21 - URL: https://www.investglass.com/the-banking-of-the-future-5-trends-to-follow/ - Categories: Article - Tags: automation for neobank, future of neobank, neobank offer The banking industry is evolving rapidly, driven by technological advancements and shifting consumer expectations. By 2025, digital banking will dominate, with over 90% of UK individuals already using online or mobile banking services in 2023 (Compare Banks).  The banking industry has been transformed massively by digital transformation. The future of banking is rapidly approaching, and it will be unlike anything we have seen before. Everything started to change with the advent of customer experience in banking. The banks are now focusing on how their financial services are more user-friendly and attractive to their customers in order to meet their consumer expectations. It is very important to create an atmosphere of trust. This atmosphere of trust can only be built with financial institutions that will generate financial intimacy with your customers. This is what I call the return on consent. In this blog post, we are going to share five trends that you need to keep an eye on for the future of your bank account and your business! Since 2018 banks are now in a race of cryptocurrency's. It is not that easy to set up your whole nail bank with existing software's wealth management of the future will include cryptocurrencies. https://youtu. be/KUFMjyi_CJY 1) Digital transformation through your mobile phone Customer self-service is one of the fastest-growing consumer banking key trends. In many financial institutions, the customer can access financial services from his mobile phone instantly. The mobile application of retail banks became from a nice-to-have to a need-to-have. Another important aspect of mobile banking is that it can generate an additional amount of data for analysis. From customer preferences to numerous financial data, this can be a great source of useful insights to implement in future decisions and strategies and support business growth. When it is done right, investor experience in retail banking leads to more satisfied customers, happier colleagues members, increased process efficiency, accelerated collection of assets, and reduced operational risk! Mobile phone is the new way to offer financial services. A mobile phone is like real estate. In a crowded city or on a crowded iPhone your investors will be entertained by multiple applications. These applications have to generate financial intimacy and that is not something so easy to do with a digital tool. Investors have to know what is the application about. We suggest an approach that we called super Mario. The super Mario approach means showing new features after the minimum viable journey has been accomplished. Neobanks offering too many services at once will lose their investors' attention, then trust, and could even generate distrust. 2) Financial services branch of the future Nowadays, people tend to visit a bank branch only when it is strictly necessary. Neobanks, don't even have a single physical branch. The digital transformation has allowed customers to perform digital payments online. This does not mean that the physical branch of the bank will remain the same. There is a significant trend toward the rebranding of numerous banks in order to become more user-friendly and up-to-date with the digital trends. This way, most banks will be able to attract more customers and reduce costs. We believe that the branch of the future should be hosting reach interactions. Offering an opportunity to meet with the team in place that will call the bank will be a true differentiator among all those new neobanks. That's why starting a neobank is definitely something anyone can do today but building a financial branch it's another story. 3) Robotic process automation and artificial intelligence The increased number of customer requests and the inability of banks to fulfill these requests efficiently have created the digital trend of chatbots. Through artificial intelligence, a chatbot can serve customers faster and reduce costs for the bank. On the other hand, through robotic process automation, a bank can improve its onboarding process and take advantage of its sales digital channels more effectively. Furthermore, the bank can eliminate errors since there is better process optimized and effectively secure its customers' financial data since through task automation there are fewer departments involved. 4) Hyper-personalisation in financial institutions Online banking is a means to personalize the entire customer journey. Compared to standard personalization, which uses data analytics to deliver targeted products to specific groups, hyper-personalization manages to target each customer individually. Through the use of predictive analytics, AI, and machine learning they can monitor individual customer's data, like which keywords they usually search, what content they like to view, what is their geographic location, and more. Artificial intelligence is offering a far deeper customer insight than any human. The system is trained with your own data. As each business model are different, we are looking to optimize your key performance indicator. This is how we different banks. Banks will apply the same FINSA or MIFID but the quarterly or investment solicitation produced is completely different. To remain relevant, traditional banks must be present in the ecosystems and products that customers use. Hyper personalization should restrict to a list of partnerships that will not create too much distraction. Each new partner is an opportunity but can also be a threat! If you are building a mash-up of applications make sure that these applications are interoperable, secured in trusted environments that enable your collaborators and investors to collaborate! 5) Advising services, especially for you From credit unions to large banking leaders, the main source of profits is advisory services. When it comes to guidance for your portfolio or financial planning for your new house, most customers will never be able to get valuable advice from banks chatbots. With customer relationship management (CRM) technology, you can collect and analyze data and build detailed customer profiles, which your in-house advisors can then use to gain a 360-degree view of the customer and their unique situation. At InvestGlass, we offer a retail banking CRM that digitizes your onboarding and KYC processes, in order to generate more leads and transform the way you sell. You should set a “Trusted advisor” status. “Trusted advisor” status is what will differentiate banks from all other touchpoints that offer embedded financial services. Investors will trust you not because you are offering the cheapest transaction. The transaction can go as low as to be free, right? But interactions are a completely different value. In a post-Covid World, gaining financial and digital life confidence will be absolutely key to your business growth. If you’re looking for a digital banking system, we offer tools that will help you get ahead of the banking trends. InvestGlass is a company dedicated to helping banks achieve their goals through digital transformation and customer experience innovation. We create tools, resources, custom solutions, and consulting services designed specifically for bank customers of all sizes. If you’re ready to be ahead of the curve in 2021 when this trend becomes more mainstream, let us know how we can help you today! Our passion with Investglass is to offer embedded financial services by orchestrating fintech together and build an efficient journey. Get Started with InvestGlass trial today! --- - Published: 2021-07-28 - Modified: 2025-03-21 - URL: https://www.investglass.com/how-to-find-a-valid-email-address-4-steps-guide/ - Categories: Article - Tags: automation, email marketing, sales automation Are you looking for a way to grow your prospect network? Do you want to find a valid email address in order to reach out and build relationships with potential clients, partners, or vendors? If so, then this article is just what you need. We will discuss 5 common ways that people find emails addresses online. You’ll also find tips on how to verify the validity of each email successfully contacted. Azaret Metrio Zintos Step 1: Manually search for a personal email address online This is a very common way to find the company or personal email addresses. It involves searching through publicly available email addresses (usually generic email address) or contact info, such as name and company names from public sources like the company website, LinkedIn connections, or Facebook profiles. You can also search social media networks, forums, and other online databases of contacts. Finding company or personal email addresses often involves searching publicly available information, such as company websites, LinkedIn profiles, or Facebook pages. Specialized email lookup tools, like Hunter. io, can also assist in this process. Hunter. io, for instance, has a database of nearly 100 million email addresses and offers a free plan for up to 100 searches per month. Additionally, platforms like RocketReach provide access to over 430 million contacts, offering both personal and company email addresses. These methods streamline the process of locating accurate contact information for outreach purposes. Step 2: Use email lookup tools to extract a personal email address In order to facilitate your email address search, you can use an email finder tool that will extract emails from the social media profile you are visiting, or from a list of social networking sites. An email extractor will automate much of the process, by finding and collecting valid email addresses on the website for you. Some of them come with syntax and format checkers that will automatically make corrections to the lead lists they generate. Step 3: Use tricks to manually find hidden emails addresses Many social media users attempt to hide their email address from bots that crawl google search operators for emails. These users though; still share their emails to these platforms. To do this, they replace the “. ” or “@” with “dot” or “at”. This way, bots programmed to crawl websites and collect valid emails will skip these, as they are not formatted like an email. To get around this, you can simply search social networking sites (LinkedIn, Twitter, Facebook, Instagram, and more) with a ‘name’ and ‘dot’ + ‘at’. Step 4: Locate contact information through an email guessing tool If you cannot afford an email finder tool, the best alternative that most of the time is free is an email guessing tool. These tools can guess a person’s email address by predicting potential email variations based on the information you provide. Ideally, you’ll need a little bit more than just a name, such as a company or domain from the same company that this prospect is working for. Step 5: Communicate with the prospect company and politely ask for it Sometimes it is very difficult to search historical tweets or export linkedin connections in order to find an email address. There are cases where the best thing to do is to communicate with the company reception or the relevant department and politely ask for the email address of your prospect. It is very I’mportant, to be honest, and inform of your intentions. When you have collected the list of your prospects’ emails, it is time to target them in order to generate more potential sales! InvestGlass provides the tools to make email marketing easier and more efficient. Through customized marketing emails you can send hyper-targeted messages to your prospects or customers. You also have the possibility to respect GDPR regulation via the audit trail system capturing customers’ consent and preferences. Fill in our contact form today to learn how we can automate your business. --- - Published: 2021-07-22 - Modified: 2025-10-28 - URL: https://www.investglass.com/6-steps-on-how-to-create-a-professional-invoice/ - Categories: Article - Tags: automation, business process, CRM, invoice Recovering from a regulatory scandal is challenging but crucial for long-term business survival. Studies indicate that companies implementing transparency measures post-scandal can recover market valuation more effectively. For instance, research has shown that firms experiencing sexual harassment scandals suffer an average 1. 5% abnormal decrease in market value over the event day and the following trading day. Additionally, companies that proactively address governance issues and demonstrate accountability are more likely to regain consumer trust, which is essential for restoring reputation and financial performance. This guide outlines key steps to rebuild trust, meet compliance requirements, and turn setbacks into future growth opportunities. It is important to create professional invoice templates for your business so that you can make a sale. In this blog post, we will go over six steps on how to create an invoice that is both easy and affordable! An invoice is a document that records an organization’s income. It details what was sold and how much the sale price was. This post will teach you how to create a professional invoice template in 6 easy steps! fake rolex 1) Invoice templates Determine the type of document needed – do you need a formal or informal document? Creating invoices formally is typically used when there have been sales made between two businesses with different levels of authority. When you create invoices are typically used for personal transactions like buying something at the store, these are called informal invoice. There are online, multiple free invoice templates to choose from in order to be able to start building your own invoice for your business. 2) Customize your business template In the past, a small business didn’t have access to an online free invoice template. Nowadays, there are numerous online sources where you can customize your personal or company invoice. You can change the color, the format, the spacing; but also the contact information or add your company logo. 3) Invoice number If you want to write an invoice you should always include the invoice number. The best way to organize your business and accounting office is by invoice numbers. Through this process, usually performed by invoice software, you can have a business better organized, more efficient who gets paid faster. 4) Legal and payment terms Ensuring your form or invoice includes all legally required details is essential for compliance and timely payments. According to GOV. UK, key elements include a unique identification number, business details, customer information, item descriptions, and total amount charged. Missing details contribute to delays, with 87% of businesses reporting late payments due to incomplete invoicing(ChaserHQ). You should also specify your payment details and terms. You can set your payment terms to be due upon receipt of the invoice, early payment, net 30 days, or some other arrangement you have with your client. , for example, overdue invoices for a specific payment due date. 5) Invoice date and signature If you want to create professional invoices, the company name and address is required; however, if it’s a personal transaction then just the first name of the person needs to be included here. Your date and stamp will let your clients know when they are expected to pay, so this is crucial for all invoices! You’ll also want to include a place where you signThere, are the three main types of payments terms small businesses use. 6) Notes on professional invoices By deploying invoicing software to your business you can also incorporate a personal note at the end of your invoice. Write a simple and personalized note to leave a good impression on the client and increase the chance of an invoice getting paid faster. There you will include payment instructions, warranty information, or discount details. It can be hard to keep up with all the tasks that are required when it comes to creating and invoicing your customers and clients. With InvestGlass digital tools, we make this process simple for any business or freelance professional by providing our invoice generator and CRM tools. Now there’s no excuse not to have professional-looking invoices on hand at all times when you need them most. Let us know how we can help, through our contact form today! --- - Published: 2021-07-21 - Modified: 2025-03-20 - URL: https://www.investglass.com/robotic-process-automation-rpa-how-it-can-transform-your-business/ - Categories: Article - Tags: Robotic process automation You may have heard of Robotic Process Automation (RPA) and wondered how this can transform your business. In this article, we will explain to you what it is and the benefits that come with it. We will also share some tips for implementing it into your company’s processes so that you are getting all the benefits from RPA without any of the troubles. Robotic Process Automation (RPA) is the use of software technology to handle repetitive, rule-based digital tasks such as filling in the same information in multiple places, reentering data, or copying and pasting by automating business processes. Studies show that RPA adoption can yield an ROI of 30% to 200% in the first year, with long-term savings reaching 300% (Flobotics). By minimizing human errors and increasing productivity, RPA allows employees to focus on higher-value tasks. To successfully implement RPA, businesses should understand their processes (AutomationEdge), secure stakeholder buy-in (DashDevs), and start with small pilot projects before scaling. With the right strategy, RPA can transform business operations and drive long-term success. Below there are 4 ways, Robotic Process Automation can transform your business. The wave of digital transformation sweeping across industries has especially resonated within the banking and financial industry. At the forefront of this revolution is Robotic Process Automation (RPA). As financial institutions strive for efficiency, RPA in banking is becoming an integral part of automating banking processes, ensuring accuracy, and increasing productivity. 1. Increasing Productivity Through Automation The use of RPA in banking enables the automation of mundane tasks, leading to an immediate boost in efficiency. By implementing RPA technology, most of the tasks which previously consumed hours, such as data validation, report automation, and the creation of financial statements, can now be accomplished in a fraction of the time. This not only saves on time-efficiency costs but also allows bank employees to focus on more strategic initiatives, rather than getting bogged down with manual tasks. Furthermore, RPA bots, especially in the banking RPA sector, are equipped with UI automation capabilities, allowing them to interact seamlessly with legacy systems, gather data, and produce error-free reports. Such accounts, when handled manually, are prone to human errors. However, with RPA solutions, the banking system gets an upgrade, reducing the scope for mistakes and enabling faster decision-making. InvestGlass Task Management 2. Reinventing Banking Processes The banking sector, often fraught with manual processes, has many areas ripe for automation. With RPA implementation, banking operations like customer onboarding, which previously required manual data entry, verification of employment, and handling of digital copy physical form, can be streamlined. Likewise, the mortgage loan application process, credit card processing, and even the account closure process can be made more efficient, reducing the turnaround time and enhancing customer satisfaction. 3. Financial Process Automation and Security Financial process automation through RPA tools ensures the banking and financial industry maintains its integrity. Given the delicate nature of financial transactions, RPA tools meticulously handle every aspect. One significant advantage of using RPA in banking operations is the assurance of digital security. The granular nature of RPA technology means that data is isolated during operations, drastically minimizing the risk of information leaks between divisions. Additionally, for financial institutions, compliance is paramount. RPA bots can be employed for compliance banking, ensuring regulatory compliance, and generating compliance reporting RPA style. This not only ensures that the bank data adheres to regulatory standards but also reduces the manual efforts required by compliance officers. Mass Email with InvestGlass for KYC remediations 4. Advanced Applications of RPA in Banking Beyond the simple but monotonous process, RPA solutions have found applications in more advanced banking processes. For instance, using optical character recognition, RPA bots can convert unstructured data from scanned documents into a usable format, aiding in the KYC process. RPA in banking also plays a pivotal role in fraud detection, anti-money laundering measures, and customer data analysis, all crucial in maintaining the integrity of financial institutions. Furthermore, integrating RPA with legacy data systems can optimize the financial sector's workflows. This not only allows for a more efficient banking system but also paves the way for business growth by leveraging the insights gained from successful RPA implementation. 5. Enhancing Customer Experience in the Financial Sector As banks and other financial institutions move towards more customer-centric models, the role of RPA becomes even more vital. Everyday customer queries can be addressed faster, account closure requests can be processed efficiently, and overall, the customer experience is enhanced. With the elimination of repetitive processes, bank employees can focus on more nuanced customer interactions, furthering the goals of customer satisfaction. ChatGPT integration with InvestGlass to help banks and advisors Conclusion In summary, RPA, especially robotic process automation for banks, is a game-changer. As financial institutions, especially in the finance industry, continue to evolve, the integration of RPA solutions will be key in determining their competitiveness, efficiency, and ability to deliver unparalleled customer service. InvestGlass, a key player in the financial services industry, is well-positioned to leverage the power of intelligent automation through its advanced RPA software. With the ability to implement RPA into various banking processes, it offers financial institutions a robust RPA solution that can exponentially boost automation, efficiency, and ultimately profitability. 1. Automating Repetitive Tasks The banking industry is laden with repetitive and mundane tasks, from employment verification to managing accounts payable. The rpa software provided by InvestGlass can automate banking processes, freeing up human employees to focus on value-driven tasks rather than getting caught in the rigmarole of routine. By eliminating the need for human intervention in these repetitive tasks, the chances of human error are substantially reduced, ensuring more accurate and reliable outcomes. 2. Streamlining Banking Automation Banking automation, powered by InvestGlass, not only takes over repetitive tasks but also introduces a higher level of efficiency. For instance, banking RPA bots can be deployed to manage large volumes of data, swiftly process accounts payable, or handle customer inquiries. The capability to integrate RPA within the existing systems of a financial institution ensures a seamless transition, allowing for immediate benefits without significant disruption. 3. Maintaining Automation Workflows InvestGlass's RPA system provides tools to maintain automation workflows effectively. The intuitive design ensures that any updates or changes in the banking automation processes can be integrated quickly, ensuring that the financial services sector always remains agile and responsive to the ever-evolving market dynamics. InvestGlass Workflow 4. Enhancing Profitability By choosing to implement RPA solutions from InvestGlass, financial institutions can achieve substantial cost savings. Reduced human error, faster processing times, and the ability to handle large volumes of tasks without increasing the workforce mean that operational costs go down. When combined with the increased efficiency and enhanced customer service, this directly translates into increased profitability for the institution. The integration and deployment of InvestGlass's RPA software in the banking industry mark a significant leap towards intelligent automation. As the financial services sector continues its journey towards digital transformation, solutions like those provided by InvestGlass will be instrumental in shaping a more efficient, error-free, and profitable future for financial institutions. --- - Published: 2021-07-15 - Modified: 2025-03-19 - URL: https://www.investglass.com/the-5-most-effective-financial-services-marketing-techniques/ - Categories: Article - Tags: Finance, Finance marketers, financial services marketing, marketing, marketing techniques InvestGlass the best tool for financial services marketing In the bustling world of financial services, mastering the art of marketing can transform the trajectory of your business. Whether you're looking to refine your approach or overhaul your strategy entirely, this blog post is your beacon. We're diving deep into five quintessential marketing techniques that stand as pillars for all financial service companies and marketers aiming to turbocharge lead generation and revenue growth. From the nuances of social media marketing strategies to the art of lead generation across diverse marketing channels, and the critical importance of brand awareness, we've got you covered. If you're on a mission to elevate your financial services company from good to great, you're in the right place. But how exactly can InvestGlass, the #1 Swiss cloud solution tailored for banks and various business verticals, empower your marketing endeavors? Let's unfold the answer. 1) Customer outreach with financial services companies In the rapidly evolving financial industry, the cornerstone of an impactful financial services marketing strategy lies in its ability to promote brand awareness and foster effective interaction with the target audience. Financial institutions, from established banks to agile fintech startups, must embed within their marketing blueprint a multifaceted approach that leverages the power of digital channels. This strategy is pivotal for financial service providers aiming to amplify their brand's presence and cultivate enduring customer relationships. The essence of financial marketing today transcends traditional boundaries, integrating innovative methods to engage both existing and potential customers, and attract new clientele. Through a combination of free consultations, meticulously tailored financial services webinars, and immersive educational programs, financial services firms can significantly enhance their visibility. Such initiatives not only showcase the firm's financial products and services but also underscore their commitment to financial education and personalized service, critical components of a robust financial services marketing refers. Set Up A Portfolio Risk Management Infrastructure For Your Hedge Fund To navigate the digital landscape effectively, financial brands must harness the potential of social media platforms, optimizing their social media presence to foster a community of engaged followers. Content marketing becomes a crucial tool in this endeavor, allowing firms to articulate their marketing message through compelling narratives that resonate with their audience's needs and aspirations. Moreover, the strategic use of email marketing and keyword research can bolster a financial firm that's ability to reach its customer base more effectively, enhancing the digital user experience. The journey towards building a resilient financial institution and brand in the competitive financial sector involves more than just promoting brand awareness; it demands a concerted effort to understand and meet the evolving needs of the market. By adopting effective marketing strategies that prioritize the customer journey, financial institutions can not only retain existing customers but also attract new ones. This involves a continuous cycle of listening to customer feedback, reading customer reviews, and adapting marketing plans to reflect the insights gained. Furthermore, the integration of financial tools relevant services and technologies designed to offer a mobile-responsive interface ensures that the financial services business remains accessible and relevant to a tech-savvy generation. This digital-first approach, complemented by a solid content strategy, paves the way for a financial services firm to distinguish itself within the financial industry. Success stories from within the sector often highlight the transformative power of effective, financial services provider marketing strategies that embrace digital channels, from social media to advanced analytics. By investing in marketing opportunities that allow for a deeper understanding of the financial products and the market, financial service providers can craft marketing methods that not only retain customers but also expand their customer base. In conclusion, the journey of enhancing customer outreach in the financial services sector is an ongoing process of innovation and adaptation. By leveraging digital channels, focusing on financial education, and offering personalized service, financial companies and institutions can develop a marketing strategy that not only promotes brand equity but also builds a loyal and satisfied customer base. Through these concerted efforts, financial firms position themselves to thrive in the dynamic financial sector, forging strong customer relationships and driving the growth of their financial services business. 2) Digitization of products within a Financial Services Company Financial services marketing of the future should definitely be focused on digitization. Generation x and z prefer to mainly focus on digital marketing through mobile devices, company website, and search engines. The marketing campaigns should be focused on paid ads for a better target audience and customer loyalty within the various social media marketing platforms of financial services companies.  Marketing tools should also be digitalized since they can bring extra added value to the company. 3) Automation tools and ChatGPT In the dynamic realm of financial services, the ability to harness and interpret data stands as a linchpin for marketing success. Every financial service marketing agency is on a quest to not only gather vast amounts of data but to also extract actionable insights from it. This is where InvestGlass, equipped with its cutting-edge ChatGPT tools, becomes indispensable. By integrating advanced AI capabilities, InvestGlass offers financial firms an unparalleled opportunity to refine their own marketing strategies for financial out, ensuring they are as efficient, relevant, and impactful as possible. In the rapidly evolving financial services sector, the integration of AI technologies is significantly transforming marketing strategies. Recent data indicates that 75% of financial firms are currently utilizing AI, with an additional 10% planning to adopt it within the next three years. Moreover, the financial industry's investment in AI is projected to escalate from $35 billion in 2023 to $97 billion by 2027, reflecting a compound annual growth rate of 29%. This substantial financial commitment highlights the industry's recognition of AI's potential to drive innovation and maintain a competitive edge in the market. The Power of Data Utilization with InvestGlass InvestGlass's platform transcends the traditional boundaries of Automation CRM systems by incorporating ChatGPT-powered tools. These tools are designed to analyze complex data sets, enabling financial companies to: Identify and Target Specific Niches: With ChatGPT, firms can go beyond general marketing strategies to discover and engage very specific customer segments. This precision targeting allows for the creation of highly customized marketing campaigns that resonate deeply with potential clients, enhancing the chances of conversion. Predict Customer Needs: The predictive analytics capability of ChatGPT tools enables financial services providers to anticipate customer needs and preferences before they even arise. This proactive approach ensures that firms can tailor their services and marketing messages to address emerging trends and requirements, positioning themselves as forward-thinking leaders in the financial sector. Streamline Marketing Campaigns: By automating the analysis of marketing data, InvestGlass's ChatGPT tools significantly reduce the manual effort involved in campaign management. This efficiency not only frees up valuable resources but also allows marketing teams to focus on creative and strategic aspects of their campaigns, rather than getting bogged down in data analysis. ChatGPT inside InvestGlass portfolio management system Enhancing Marketing Efficiency with Automation The integration of Automation CRM and ChatGPT tools within the InvestGlass platform marks a revolutionary step forward in marketing automation for financial institutions. This combination offers: Automated Task Management: From lead generation to customer engagement, the entire marketing pipeline process can be automated, ensuring that no opportunity is missed and every customer interaction is maximized for impact. Customized Marketing Solutions: By leveraging AI to analyze customer behavior and preferences, InvestGlass allows firms to craft personalized marketing messages and offerings. This level of personalization fosters stronger customer relationships and loyalty, crucial for long-term success in the financial industry. Reduced Marketing Efforts with Greater ROI: The efficiency brought about by automation and AI analytics means that financial firms can achieve more with less effort. Marketing campaigns become not only more targeted and effective but also more cost-efficient, leading to a better return on investment. Targeting Niches with Impact InvestGlass's ChatGPT tools empower financial service providers to identify and exploit niche markets with unprecedented precision. By analyzing market data and trends, these tools can uncover underserved or emerging niches, providing firms with the opportunity to tailor their services and marketing efforts to these specific segments. This targeted approach not only increases the relevancy of marketing campaigns but also enhances the overall impact, as firms can address the unique needs and preferences of specific customers in niche markets, establishing themselves as go-to experts in those areas. ChatGPT integration with InvestGlass to help banks and advisors In conclusion, InvestGlass, with its innovative ChatGPT tools, is revolutionizing the way financial services approach marketing. By enabling precise targeting, predictive insights, and efficient campaign management, InvestGlass provides financial firms with the capabilities they need to navigate the complexities of the modern financial landscape successfully. As the financial sector continues to evolve, leveraging such advanced technologies will be key to staying competitive and achieving sustained growth. 4) Digital Storytelling through your social media channels Marketers within financial service companies should focus on creating interesting stories for their customers. This way, they create engagement with their potential customers and high interest to the search engine optimization and deeper for their company. A high focus should be put on social media channels since it is the easiest and more efficient way to reach your prospective financial services providers. We are working with banks and financial institutions that understood that margins are in niches. Niche is a term used in marketing, and specifically in search engine optimization (SEO). It describes a small, specialized market. A niche market is one that is not well known to the general public and is often characterized by its high level of interest in a particular subject. 5) Financial services marketing campaigns are proactive and creative The best financial services marketers are proactive and creative. They understand that consumers use myriad sources to find the right advisor, so they proactively create content on their website, blog about 5 most effective financial services marketing techniques and marketing tactics in the industry (like this post! ), and share helpful tips with their audience via social media. A financial services marketer must be proactive in order to be successful. They must anticipate the needs of their clients and provide creative solutions. By being proactive, a financial services marketer can build trusting relationships with their clients and set themselves apart from the competition. The financial services industry is changing rapidly, and it’s important for all companies to be up-to-date with the latest trends. InvestGlass has been researching and developing digital tools that will help you stay ahead of this revolution. We know how complicated marketing in finance can be – but if you start using our online tools today, we can make sure your company stays on top in 2022! InvestGlass Technologies Tailored for Financial Marketers InvestGlass is not just a social media platform; it's a catalyst for marketing innovation in the financial services sector. Here's how it can elevate your marketing strategy: 1. Automated Marketing Solutions InvestGlass's platform comes equipped with powerful automation tools designed to streamline your marketing efforts. From email campaigns that resonate with your target audience, to social media posts that engage and convert, automation ensures your marketing operates like a well-oiled machine, 24/7. 2. CRM Integration Centralize your customer interactions and insights with InvestGlass's CRM integration. This feature allows you to nurture leads effectively and track customer journeys, ensuring personalized service that enhances your customer loyalty, relationships and brand loyalty. InvestGlass Sales Pipeline 3. Customizable Content Strategies Content is king in the digital age, and InvestGlass provides the tools to craft compelling content that aligns with your brand's message and values. Utilize customizable templates and content management tools to create impactful content that drives brand awareness read customer reviews and financial education. 4. Analytics and Reporting Understanding the impact of your marketing strategies is crucial. InvestGlass's analytics and reporting tools offer deep insights into campaign performance, customer engagement, and ROI, enabling you to make data-driven decisions to refine and optimize your marketing efforts. 5. Lead Generation and Management Attracting new customers and managing existing ones is seamless with InvestGlass. Its lead generation tools help you target specific customers and capture and nurture leads across multiple digital channels, ensuring a steady pipeline of potential clients ready to explore your financial services. Why InvestGlass? In a sector as competitive as financial services, having the right tools at your disposal can make all the difference. InvestGlass's suite of full digital marketing solutions is designed with the unique needs of financial service providers in mind, combining efficiency, personalization, and innovation to help you stand out. Whether it's through targeted email marketing, engaging content strategies, or comprehensive CRM capabilities, InvestGlass is here to ensure your financial services marketing strategy is not just effective, but exceptional. As you dive into the five marketing techniques outlined in this blog, remember that InvestGlass is your partner in transformation strategies for financial services you. By leveraging its comprehensive suite of tools, your journey from good to great is not just a possibility—it's a given. Embrace the power of InvestGlass and watch your business soar to new heights in the financial services industry. --- - Published: 2021-07-15 - Modified: 2025-03-21 - URL: https://www.investglass.com/the-ultimate-guide-to-digital-onboarding-for-banking/ - Categories: Article - Tags: banking onboarding, digital banking, Digital onboarding, fintech The Ultimate Guide to Digital Onboarding for Banking: A Comprehensive Guide As the digital age continues to reshape how we interact with banking, digital onboarding has become integral for providing customers a simplified and secure process. With this ultimate guide on ‘digital onboarding in banking’, you can explore all that it entails from importance to best practices, innovative tools and future trends. Get ready as we dive into the realm of modern-day banking! Key Takeaways Digital onboarding is essential for financial institutions to provide a user-friendly experience, streamline operations, acquire and retain customers, and comply with regulatory requirements. Banks should prioritize customer centricity, data security & privacy while leveraging automation & AI technologies in order to successfully implement digital onboarding. Emerging trends such as blockchain technology, open banking APIs & advanced analytics are set to influence digital onboarding processes for banks. The Importance of Digital Onboarding in Banking With the banking industry revolutionizing digital transactions, oboarding proceses have become essential for financial institutions. Such processes must be user-friendly and provide customers with a seamless experience while complying to regulatory requirements in order to acquire and retain users. Banks are placing immense importance on building effective digital onboarding platforms which will prove beneficial when dealing with customer needs. This type of online orientation is key as it assists these organizations in streamlining their operations across all levels from beginning through completion within the banking sector making sure that each step ensures accuracy throughout its process. . Customer Acquisition and Retention In today’s banking industry, acquiring and maintaining customers is paramount. A successful digital onboarding process that offers personalization and ease-of-use for new customers promotes loyalty from them as well. If their expectations are not fulfilled or the procedure of signing up proves to be difficult, they may turn away from banks entirely. To enhance this experience for users within the framework of banking services. Features such as gamification, social media integration and a user friendly interface can lead to better customer retention with higher conversion rates thanks to improved satisfaction levels overall. We suggest you to use lead scoring to improve your understanding of customer acquisition. Lead Scoring Models for InvestGlass Regulatory Compliance for a smooth onboarding For any financial institution, satisfying the complex array of regulations can be daunting. Regarding digital onboarding processes, adherence to Know Your Customer (KYC) and Anti-Money Laundering (AML) guidelines is essential for preventing fraud and laundering while avoiding possible penalties or reputation harm. A proper use of a good digital onboarding system supplies banks with many advantages: smooth customer experience, identity verification, improved regulatory compliance management as well as anti money laundering detection features. All these qualities improve the customer journey through protecting both themselves from wrongdoing but also their bank institutions from liability issues in case they would occur in relation to AML & KYC negligence regarding onboardings process itself Digital onboarding with InvestGlass compatible with all regulatory frameworks Streamlining Operations The advantages of using digital onboarding for customer acquisition, compliance and resource optimization are numerous. Enhanced operational efficiency leads to cost savings which translates into a greater bottom line profit. This method of onboarding creates an improved experience for customers while enabling banks to prioritize higher-value services in the ever changing financial market space. Customer onboarding with digital technology is paving the way forward towards modernization and innovation within this field. Key Components of an Effective Digital Onboarding Process Once it has been determined the necessity of digital onboarding in banking, let’s look at the key features which constitute an effective process. A successful procedure should consist of a navigable platform, robust identity authentication and personalized experiences adapted to each customer’s individual needs and preferences. To achieve this objective successfully, implementing digital onboarding is vital for banks so they can guarantee secure yet engaging procedures that meet all customers’ demands efficiently. Focusing on these fundamental aspects enables financial institutions to ensure consistent hassle-free processes for their clients during onboarding as well as afterwards. User-Friendly Interface An intuitive, user-friendly interface is essential for any effective digital onboarding process. Providing customers with an uncomplicated and accessible platform allows the onboarding to be completed quickly without hitches or impediments. A carefully designed interface can result in a positive customer experience. Encouraging users to finish the procedure which then leads to increased customer loyalty probabilities. To sum up: A convenient user-interface is imperative if you want your bank’s onboarding journey to run smoothly and bring success both for clients as well as yourself. Identity Verification and Liveness Detection In our digitally-connected world, the security of customer data and prevention against fraud is a top priority. Verifying identities with liveness detection are integral components in establishing an effective digital onboarding process so as to prevent unauthorized access to confidential information. We cooperate with Sumsub, Onfido, ID Now, Yoti, Credas and many other fintech offer top notch solutions. By utilizing advanced technologies such as biometric authentication, machine learning algorithms and AI analytics tools, banks can improve their identity verification procedures while still providing customers with secure yet hassle-free online onboarding experience. Personalized Onboarding Experience Providing customers with a tailored onboarding experience is crucial for delivering an engaging and enjoyable journey. With the aid of customer data, banks can create personalize processes to accommodate each person’s individual needs and preferences – leading not only to improved user satisfaction but also allowing them to form long-lasting relationships with their clients. This personalisation is possible thanks to a intuitive rule based - automation solution directly connected to the CRM. By using sophisticated analytics and customisation tools while emphasising on the consumer first, banking institutions are able stay ahead in this highly competitive environment. Leverage InvestGlass automation to build effective teams Best Practices for Implementing Digital Onboarding in Banking When it comes to digital onboarding in the banking sector, understanding its core elements is paramount for ensuring an effective and successful process. Banks need to take a customer-focused approach while also emphasizing data security, privacy standards and automation tools like Artificial Intelligence. These best practices will help banks overcome any obstacles associated with their digital onboarding program while providing customers with enhanced protection along with a positive experience when signing up for services or products they are offering. Adopting a Customer-Centric Approach The customer onboarding process is crucial in any successful digital banking experience. Having a dedicated focus on customers’ needs and preferences ensures that the journey for them from sign-up to completion of the service is both effective as well as engaging and enjoyable. This involves: ascertaining what their individual requirements are, customizing products accordingly, then offering personalised assistance along each step they take through this enrollment procedure. By making sure customer centricity comes first when it comes to such processes banks can heighten client satisfaction levels. Create stronger loyalty ties with them while simultaneously developing within an ever more competitive industry landscape at large. Ensuring Data Security and Privacy Securing consumer information is an integral part of digital onboarding in banking. Guaranteeing security and privacy not only helps protect private financial details, but also creates a strong level of trust between banks and their customers. To attain this goal, banks should implement secure authentication measures such as biometric recognition, encryption technologies, and two-factor authentication processes. They must adhere to necessary data protection rules like GDPR for safeguarding customer’s personal details while avoiding penalties or damage to reputation which may arise from any violation of the regulations related to data safety procedures during the bank’s onboarding process . Leveraging Automation and AI Technologies Digital onboarding processes can be greatly improved by incorporating automation and AI technologies. These advancements are able to streamline certain tasks, reduce the potential for manual errors while simultaneously enhancing customer experience. Automating common activities such as account balance inquiries and password resets lets banks move their customer service representatives on to handling more complex issues. AI also has applications when it comes to detecting fraudulence, optimizing investments as well as predicting future market trends alongside providing individualized experiences through chatbots or virtual assistants respectively – all of which result in increased levels of operational efficiency together with higher satisfaction from customers. Thus automated digital onboarding is fundamental for modern banking operations if they wish to ensure a successful outcomes in terms of both performance quality plus client support overall. . Overcoming Challenges in Digital Onboarding The digital onboarding process offers banks and customers numerous advantages, but it also presents a range of challenges. In order to make sure the journey runs smoothly with no issues around security or user experience, compliance standards must be adhered to as well as allowing integration with existing systems. It is essential that all financial institutions address these hurdles in such a way so they can ensure their digital onboarding process provides maximum benefit for everyone involved, both bank users and the organization itself. Regulatory Compliance Digital onboarding is an essential component of any effective business strategy, with the importance of ensuring compliance to regulatory requirements like KYC and AML at its core. Banks need powerful identity verification tools coupled with advanced technologies such as biometric authentication and machine learning in order to maintain their own legal standards while also protecting customers from potential financial threats including money laundering. By taking a proactive approach towards meeting these various regulations, banks are able to make sure customer experience during onboarding runs smoothly without comprising overall security or undermining compliances laws in place. This way all parties involved can benefit from a successful digital onboarding process tailored according their specific needs. In today's world, digital transformation has become a critical aspect of the financial sector. One area where this is particularly evident is in the client onboarding process. The use of digital platforms and digital tools has significantly streamlined this process, making it more efficient and customer-friendly. InvestGlass, a digital customer onboarding tool, has been designed with these needs in mind. It is particularly suited for compliance in Switzerland, European, and Middle East countries. It provides an effective onboarding process that helps to reduce customer churn and increase retention rates. The tool is integrated with the bank's mobile banking app, allowing new users to complete so many banking transactions in an efficient manner. It simplifies the process of creating a new account, verifying the customer's identity through ID verification, and ensuring compliance with compliance regulations. By reducing friction points in the customer onboarding experience, InvestGlass not only enhances customer experiences but also helps banks stay compliant. This is particularly important in the financial sector where regulations are ever-changing and stringent. InvestGlass also adds an additional layer of security by ensuring that all financial information provided by new clients is securely stored and protected. It is designed to meet the needs of the target audience and provide them with a seamless onboarding process. Integration with Legacy Systems For customers to have an uninterrupted onboarding process, banks must successfully integrate digital onboarding solutions with existing systems. This is a challenge due to legacy banking operations and their potentially outdated technology base but it remains essential for smooth operation. InvestGlass teams develop no-code API gateways to reduce your integration time Automation and AI can be used in order to maximize interoperability of the disparate technologies so that this integration can occur easily between modernity and tradition thus providing a seamless experience when boarding new customers into the system. Banks should focus on delivering comprehensive customer satisfaction during these processes which goes beyond offering just a basiconboarding solution but instead something wholly more satisfying as every step taken towards completion has been considered from both sides, technological advancement while also respecting legacies left by years gone past through effective amalgamation techniques. Balancing Security and User Experience Finding harmony between security and a pleasant user experience is vital for any digital onboarding process. Banks need to implement secure authentication measures, like biometrics and two-factor verification, while at the same time providing an easygoing customer encounter that motivates customers to finish the procedure. Establishing this balance guarantees banks’ processes are both protected and satisfying for all their clients’ needs when it comes to Digital Onboarding Processes. All in all, giving consumers with good data protection as well as simple access greatly improve both trustworthiness of customer data along with satisfaction from customers regarding these kinds of processes. Innovative Tools and Technologies for Digital Onboarding As the banking industry advances through a digital revolution, new tools and technologies are appearing to Enhance digital onboarding. These leading-edge options include biometric authentication, machine learning algorithms and CRM platforms such as InvestGlass. By taking advantage of these revolutionary methods banks can strengthen security measures while streamlining their operations and providing clients with an improved and smoother onboarding process altogether. In our ultimate guide to digital onboarding for banking, we've highlighted the importance of a user-friendly interface, efficient manner of operation, and secure ID verification. One solution that ticks all these boxes is InvestGlass. This digital customer onboarding tool is designed to streamline the customer onboarding process for financial institutions. InvestGlass offers a unique solution that can be hosted on the bank's premise, providing a seamless integration with existing systems. This tool aids in reducing customer churn by offering a smooth and efficient onboarding process. The platform is designed with a user-friendly interface that allows new customers to open a new account in an efficient manner. The tool also ensures compliance with Know Your Customer (KYC) regulations by incorporating liveness detection and ID verification features. This not only helps in preventing fraud but also in protecting the confidential information of new clients. InvestGlass is built to provide a seamless customer journey, reducing friction points in the onboarding process, and making it more customer-friendly. It is designed to meet the needs of the target audience, thus increasing conversion rates. In a rapidly evolving banking industry, having a tool like InvestGlass can greatly enhance the digital onboarding experience for both the bank and its clients. This comprehensive guide underscores the importance of adopting such advanced processes in the banking sector for a successful client onboarding experience. Biometric Authentication with new customers Biometric authentication like fingerprint scanning and facial recognition is becoming a widely accepted practice to ensure the security of customer information while making identity verification simpler. Adopting biometric technology into digital onboarding procedures allows banks to provide customers with an easy-to-use experience, To preventing fraudulence or unauthorized access. It’s anticipated that its acceptance will expand in banking as this form of tech continues developing, thus Increasing safety and convenience during digital processes involving signup for services/products. InvestGlass has connection with SUMSBUB and ONFIDO as well. Machine Learning and AI for investors nvestGlass provides state-of-the-art investment tools tailored for financial advisors. With these tools, advisors can offer swift and pertinent advice to each client on an individual basis. "Leveraging Machine Learning and AI for Financial Advisory The realm of finance stands at the threshold of elevating its digital onboarding experience through the power of machine learning and AI. By integrating features like virtual assistants and chatbots, financial institutions... --- - Published: 2021-07-14 - Modified: 2025-03-21 - URL: https://www.investglass.com/sme-lending-where-is-it-now-and-where-is-it-headed/ - Categories: Article - Tags: Bank as a service, CRM for banking, Fintech ecosystem Small to medium enterprises (SMEs) are the backbone of many economies worldwide. They create jobs, contribute greatly to innovation and offer a range of products and services that keep our society functioning. SMEs make up 90% of businesses and over 50% of jobs globally, yet many struggle to access traditional financing (World Bank). Fintechs like Tala, which secured a $150 million facility to support small businesses in Mexico, and Allica Bank, with £1B in SME loans in the UK, are closing this funding gap. However, SMEs often lack access to business finance options such as working capital loans, mortgages, or other financing options traditionally available exclusively for large companies with deep pockets. In this article, we will present fintech solutions that can offer you finding solutions for small businesses. We will present existing funding schemes and the future of this sector. Current State of SME Lending The current state of SME lending is marked by a dynamic and rapidly evolving market. Technological advancements, changing regulatory landscapes, and shifting customer needs are driving significant changes. The COVID-19 pandemic has further accelerated the adoption of digital lending solutions, pushing the SME lending market into a new era of growth and innovation. As businesses adapt to these changes, the demand for flexible and accessible financial products continues to rise, making the lending market more competitive than ever. SME Lending Market Trends The SME lending market is witnessing several key trends that are reshaping the landscape: Increased Adoption of Digital Lending Platforms: Online lending platforms are gaining traction among SMEs, providing faster and more convenient access to credit. These platforms streamline the application process, making it easier for small businesses to secure the funding they need. Growing Demand for Alternative Funding Options: SMEs are increasingly turning to alternative funding options, such as invoice finance and asset-based lending, to supplement traditional bank loans. These options offer greater flexibility and can be tailored to meet the specific needs of businesses. Rising Importance of Data Analytics: Lenders are leveraging data analytics to enhance credit decision-making and reduce risk. By analyzing vast amounts of data, lenders can gain deeper insights into a business’s financial health and make more informed lending decisions. Growing Focus on Customer Experience: In a competitive market, lenders are prioritizing customer experience by offering personalized services and tailored financial solutions. This focus on customer-centricity helps build stronger relationships and fosters loyalty among SME clients. Impact of COVID-19 on SME Lending The COVID-19 pandemic has had a profound impact on the SME lending market. Many businesses faced significant cash flow challenges, prompting a surge in demand for government support and financial assistance. The pandemic has also accelerated the adoption of digital lending solutions, as traditional face-to-face interactions became less feasible. In response, lenders have introduced more flexible and innovative financial products to meet the evolving needs of SMEs. This shift towards digital and flexible solutions is likely to continue, shaping the future of the SME lending market. What is SME lending market versus the traditional bank loan? SME lending is part of a traditional bank loan service, which is typically reserved for large companies with deep pockets. When it comes to lending, size matters because banks see a company’s ability to repay as largely based on the business’s assets or collateral. Traditional banks are less worried when they have industry expertise. As you might know, each time you are asking for a loan, the bank has to analyze your company against existing data sets. If this status is narrowed the funding will just be impossible. The bank wants to limit credit risk. At the same time, it is essential to ensure that loans are not only accessible but also delivered to businesses in a secure and flexible manner to facilitate their operations. What are the four types of business loans? The four types of business loans are : – Equity: Lenders supply money to a company in return for shares of the company’s equity. – Debt: The lender supplies cash, and the borrower pays back with interest over time. – Mezzanine finance: A mezzanine loan is one that falls between debt financing (with regular monthly payments). – Angel investors: A group or an individual who provides funds to a new, small company in exchange for partial ownership (usually they are also looking for the opportunity to provide guidance). Angel investors can also be your friends and family. Those four types of business loans can be organized around at the market portal. With our solution Investglass come up with builds a dozen loan portals. The portal connects clients, firms offering a perfect match between loans: lend and borrow. Which SME business should you start? Lending platforms Lending platforms are an emerging development in the financial services industry. They provide transparent mortgage comparisons and, depending on the platform, advisory services to their customers. Building the platform with InvestGlass is a good start before building a neo bank. Platforms have become popular due to easier access and the potential for standardization of product offerings among lenders. Lenders are increasingly looking to partner with platforms in order to provide their products for use on a platform. One of the primary benefits that platforms offer lenders is access to the customer base, which typically exceeds what they would be able to attract on their own due to better conversion rates and lower marketing costs. Small businesses won’t mind searching for support for a new fintech solution. Platforms can also be a key driver of innovation. For example, by using the customer data they have collected over time, platforms are able to provide lenders with information about their customers which may help them create more effective products and services. InvestGlass white label platform will help you build your own platform. In less than a day, you will build your own SME lending solution with InvestGlass as a backbone. Government support changes the loans industry with COVID lending. Make a wise analysis as government COVID loan changed the landscape for 12 months offering money to any companies in the Western countries.   Digital processes and repayments algorithm Digital processes have taken over the customer experience for banking institutions. They may offer digital-only lending to members eager for a quick response, and credit card companies often use advanced digital solutions, such as virtual card numbers or security chips on one’s physical reader to protect their investment from attacks common in the cryptocurrency marketplace. Industries ecosystems and funding circle Mortgages are an entry-level product and provide many connecting points for additional products to retail customers, such as insurance. For a long time, this opportunity was hardly used in Switzerland vs London; but when the search for alternatives sources of revenue is combined with opportunities in residential financing (first and foremost), there have been more market participants setting.   How small and medium-sized enterprises can leverage fintech solutions? Small businesses can leverage invoice finance and benefit from fintech competitive advantage as traditional banks will usually answer with more conservative positioning. Fintech usually offers modern schemes and understands medium-sized businesses faster than traditional banks tanks to digital onboarding and automated notation replacing manual expertise. As we offer with InvestGlass and open banking solutions, lending can be connected directly with lenders in a cloud-based solution. Our solution offers secure access for funding and customers will find a range of credit services. Investglass does not provide financial service so we will connect the CRM to an accounting tool relevant to your country. If you are specialized in UK finance, we have connections for UK SMEs lending fintech. Authentic specialists will look into your specific lending focus to help you purchase the best fintech solution driving your future growth. The data is hosted on swiss servers in Geneva and Lausanne. If required by your industry regulator or local government, we can host the InvestGlass CRM system on your server. Hosting the system could be pricey for a small business and we suggest usually starting with the cloud-based solution and then moved to an on-premise server. InvestGlass fintech specialists will first analyze your specific targeted business lending sector and then manage the orchestration of your cloud solution to invoicing finance fintech, risk management solutions, antimoney lending applications, and trading applications. Key Players in the SME Lending Market The SME lending market is characterized by a diverse array of players, including traditional banks, alternative lenders, and fintech companies. Each of these players brings unique strengths and offerings to the table, contributing to a vibrant and competitive lending landscape. Banks and Traditional Lenders Traditional banks remain a cornerstone of the SME lending market, providing a wide range of financial products and services to businesses. However, they are increasingly facing competition from alternative lenders and fintech companies, which offer more flexible and innovative solutions. Some of the key banks and traditional lenders in the SME lending market include: High Street Banks: Major players like Barclays and Lloyds Banking Group continue to dominate the market, offering traditional bank loans, invoice finance, and other financial products. Challenger Banks: Newer entrants like Metro Bank and Aldermore are making their mark by providing more agile and customer-focused services. Specialist Lenders: Companies such as Close Brothers and Bibby Financial Services specialize in niche areas like asset-based lending and invoice finance, catering to specific needs of SMEs. These traditional lenders are also investing in digital technologies to enhance the customer experience and streamline their operations. By embracing innovation, they aim to stay competitive and meet the evolving demands of the SME lending market. Gain competitive advantage with InvestGlass automation for SME InvestGlass offers powerful automation tools that can significantly benefit banks and traditional lenders in the SME lending market. By leveraging InvestGlass's digital onboarding, CRM, and workflow automation features, lenders can streamline their operations, improve customer engagement, and enhance compliance management. The platform's ability to automate repetitive tasks, manage client documentation, and provide insights through analytics helps banks and lenders offer a more efficient and tailored service to SMEs. Additionally, InvestGlass's integration capabilities allow seamless connection with existing banking systems, enabling a smoother transition to digital and automated processes. --- - Published: 2021-07-13 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-to-start-a-fintech-company-6-steps-to-follow/ - Categories: Article - Tags: fintech, Fintech ecosystem, Fintech Startup, future of finance, Startup The financial industry is changing rapidly. There’s never been a better time to build your own fintech company! In this blog post, we’ll show you how to start from scratch and create an innovative business in one of the most lucrative industries on earth. If you are wondering how to start a fintech company successfully, below are the 6 steps you need to follow: 1) Establish a great name for your company Establish a name for your fintech company. A good one needs to be catchy and memorable, but not too long or complicated. The domain might already be taken by another fintech business or fintech app so use a few different variations of the same word until you find something available that works with what you’re trying to do as well as having an easy pronunciation. 2) Make great partnerships within the fintech startups ecosystem Banking and finance industries tend to create valuable partnerships in the global market that help them reach a greater audience, minimize costs and share valuable expertise. It is crucial for a promising new fintech startup to create these mutual fintech industry partnerships in order to be able to grow sustainably and at a higher rate. InvestGlass connects to a dozen applications in the fintech, food tech, health tech thanks to a modern API. The Solution InvestGlass artificial intelligence or A. I. is removing the complexity by unlocking the complexity of building enhanced intelligence. The solution is InvestGlass any point API enabling any financial advisor to deliver smarter, hyper-personalized, and more predictive investor experiences. InvestGlass API an sit on top of any existing software to help them talk to each other. InvestGlass is the only platform to help to connect to any mainframe to optimize key performance indicators that matter to your business. 3) Get to know the regulations of the fintech companies scene The changing regulatory environment of financial services and fintech startups should play an important role in the decision-making of any entrepreneur seeking to start a fintech company. A potential new regulatory framework might help a fintech app development team to create a niche fintech product but at the same time, it can potentially help a fintech company go out of business. A recent example is the 1 trillion infrastructure bill in the US, that was proposed in August and it involves a taxation framework for the blockchain and cryptocurrency world. If the act moves forward, it will have a major impact on the crypto markets since it will become more expensive to trade cryptocurrencies. Regulations, restrictions, cross-border issues, and so forth are the main problems in today’s financial investments. InvestGlass and our partners provide a platform that automatically indicates when regulations concerning a client’s assets or securities change. An alert also arises when portfolio propositions are not compliant with cross-border regulations or other laws. 4) Hire a great team of IT professionals Since an incredible product requires talent, teamwork should be a top priority. It is crucial for fintech startups to acquire fintech talent. You need to develop a positive business culture and trust amongst your team members, as the driving force behind your new fintech company. Financial service industries tend to invest heavily in people since it is clear that the driver for innovation in the fintech industry is always a talented workforce. Azaret Metrio Zintos 5) Choose your software provider wisely Every fintech company should take under consideration the framework, database, and programming language they are going to use for their product. They need to ensure top-notch cybersecurity and strong infrastructure for their fintech app development. This will ensure limited or no data breaches and more safety for the client-sensitive data. 6) Find adequate funding for your fintech busines it is crucial for fintech companies to be able to secure sufficient funding from both financial institutions and private investors in order to be able to finance their business operations, financial management tools research, and distinctive business offering of their fintech company. This can be achieved from multiple rounds of presenting your successful fintech app to target market venture capital companies. Pro tip: Create a clear pitch that does not exceed 20 minutes in length and no more than 10 slides. With more and more people turning to digital banking rather than traditional brick-and-mortar banks, there’s an opportunity for a new generation of entrepreneurs to get in on the action with innovative ideas and build a truly successful financial technology startup. But what are the important aspects you need to consider if you want to start your own fintech startup? We can help! InvestGlass fintech consultants and our digital tools of automation, AI, and digital marketing can assist your newly built fintech company to reach more customers, automate your processes and create more efficient campaigns. So, if you want to build your own successful fintech company, Contact Us Today! --- - Published: 2021-07-12 - Modified: 2025-03-19 - URL: https://www.investglass.com/esg-and-sustainable-finance-what-you-need-to-know/ - Categories: Article - Tags: esg, green finance The ESG (Environmental, Social, and Governance) framework has become a major focus in investment strategies, with ESG assets surpassing $18. 4 trillion in 2021 and projected to grow 12. 9% annually until 2026. Europe leads the market, holding 84% of global sustainable funds as of 2023. Additionally, 88% of public companies have implemented ESG initiatives, reflecting its increasing importance in corporate policies. (Wikipedia) One example of this is that some companies use ESG factors, ESG objectives, and ratings when deciding which stocks they want to buy or sell on a stock exchange. The word “sustainable” is often used to describe something that will last for a long period of time. Sustainable finance means investing in and making decisions about money with the interests of future generations at heart, as well as considering the social impacts and environmental impact investments may have along their life cycle. ESG can help with sustainable finance because it helps investors understand how financial institutions and corporations impact society as well as the environment. According to JB Tanqueray, founder and CEO of Finlight, an end-to-end, highly secure portfolio consolidation software that streamlines complex data processes to store, extract and consolidate all asset data. ; and Dr. Tiphaine Saltini CEO of Neuroprofiler, a company that helps financial advisors better assess the risk profile of their clients for business and regulatory purposes. through MiFID II – compliant and gamified online questionnaires based on behavioral finance; sustainable investing and sustainable finance can be really beneficial contributors to financing sustainable growth, there are although 4 key points that need to be addressed: 1) Investors should be aware that sustainable investments are not risk-free Sustainable finance initiatives and socially responsible investing may be very beneficial for society and climate change, but they could also have a negative impact on the financial stability or performance of an organization, which could affect their investments. This means asset managers and fund managers undertaking investment decisions should take into consideration additional factors like fundamental and technical analysis of the investment assets. 2) The complexity of ESG regulation Sustainable finance and sustainable investments can be more complicated than traditional investing, which might make it difficult for some investors to get started for their investment portfolio. Sustainable finance regulation and EU taxonomy regulation, especially after the Paris agreement for climate change adaptation, includes a lot of new terminology for financial services companies and financial market participants, that would need to be thoroughly learned before beginning any sort of green investment strategy and responsible investment. 3) Although environmental risks are mutual for all people, ethical and social standards are not. The financial sector can easily measure sustainability risks in terms of the environment since most people have similar environmental considerations. On the other hand, not all people share the same cores and values concerning their ethics and social standards. Social and governance ESG factors are the most difficult to be accepted since they are not mutually respected by everybody. 4) ESG standards are not easily quantifiable ESG ratings and reports vary in terms of how they evaluate and rate corporations. The lack of consistency and comparability can pose a major challenge for investors to embrace sustainable finance and a sustainable economy into their ESG investing. ESG Sustainable investment can be achieved through a common set of standards and frameworks. We know that ESG investing is increasingly difficult to assess, which can lead to missed opportunities. That’s why we created InvestGlass; a digital tool for assessing ESG investment challenges in an easier and faster way than ever before. To help you with the impending 2021 challenge of evaluating how your investments might fare under different policies, make sure you contact us today! If it sounds like something you need, let us know–we’re here to help! --- - Published: 2021-07-12 - Modified: 2025-03-26 - URL: https://www.investglass.com/wealth-management-of-the-future-what-is-it-all-about/ - Categories: Article - Tags: future of finance, roboadvisor, wealth management COVID19 is boosting the wealth management industry digitalization and commoditization. It’s time to look at how digital transformation and digital approach will impact the future of wealth management and digital banking. In this blog post, we will discuss some of the changes coming in wealth management as well as what they mean for you! Wealth management is about to undergo some major changes in the next decade. There are new technologies coming down the pipeline that will provide services to investors and businesses, to invest their money. Technology like Robo Advisors and Artificial Intelligence will be accessible to every client or business that wants to improve its financial situation through wealth management. These innovations could eventually replace human financial advisors altogether. But how does all of this affect you? How automation will affect the wealth management industry? Robo Advisors are basically automated investment tools that can be set up to automatically invest in different funds and stocks without any human interaction from a wealth manager. Through the ability to enhance analytics and large amounts of data they can monitor the global economy and finance markets to derive insightful advice and investments for their clients. You just have to tell the Robo advisor how much money you want it invested in, what your risk tolerance and strategy are, what sectors you focus on, and then let it run! The only time a human will need to intervene is when it comes to financial planning and private banking that human interaction is crucial. With InvestGlass you can build your robo-advisor in 10 minutes! Build digital onboarding forms and link them to InvestGlass rebalancing tool to produce your own robot advisor. The robot will help you to generate trade blotters from your model portfolio blueprints. Rebalancing will screen the CRM KYC to make sure that you respect each clients’ suitability before you trade How the management fees of wealth managers will be affected? Robo advisors have highly affected the fees generated for wealth managers. Since the advent of AI in finance, the cost of investing and trading has dropped significantly. Wealth management and service providers took a major hit as far as their management fees are concerned. A wealth manager can no longer compete with the really low management fees their competitors are offering. As seen in the below graph, the higher management fees can heavily affect your cumulative returns over time. An average active management advisory fee is close to 2-3 % while an ETF fee will be around 0. 60%. This difference might look minor for one-year performance, but if you take under consideration a 10-year lifespan and the compound effect, the difference will be substantial. Should a wealth manager approach young investors differently? Azaret Metrio Zintos An investment manager should always try to approach the younger generation’s needs in order to compete with artificial intelligence and leverage technology. This can be achieved through investment and financial advice in next-generation topics, like sustainable finance that ranks top in the investment preferences of Generation X and Z. This means, that we should see a shift in wealth management industry towards topics of Sustainability, ESG, and DeFi where most of wealth advisors should specialize in order to catch up with these new trends. The question always remains, is a managing director or senior management, willing to invest in the digital transformation of their company? It is important to consider the future of wealth management. InvestGlass has created a suite of digital tools that will help you assess where your clients are in their financial journey and what they need today for tomorrow’s success. InvestGlass offers a single platform for portfolio management system, order, trades, payments and risk management, FINSA, MIFID. You can develop stronger customer relations through the use of real-time insights and data-based recommendations to tailor your advice to your customers’ needs. Additionally, the tagging option allows you to classify your clients into various categories, such as risk-averse and risk lovers, or sports fans and technology optimists. The future of wealth management lies ahead. Are you able to follow? Contact us. --- - Published: 2021-07-08 - Modified: 2025-03-19 - URL: https://www.investglass.com/generation-z-how-millenials-are-different-and-what-we-should-know/ - Categories: Article - Tags: Generation Z:, Millennials Millennials have long been the focal point of marketing strategies due to their substantial purchasing power and technological proficiency. However, a new cohort, Generation Z—individuals born between 1997 and 2012—is emerging as a significant consumer base. As of 2024, Generation Z comprises approximately 28% of the global population, translating to over 2. 2 billion individuals worldwide (Maverish). This generation is characterized by its racial and ethnic diversity; in the United States, nearly 50% of Gen Zers are racial and ethnic minorities, with 1 in 4 identifying as Hispanic (Britannica). Financially, Gen Z wields considerable influence, with their spending in the U. S. estimated at $360 billion, projected to account for up to 30% of luxury purchases by 2030 (Vogue Business). Millennials are at the forefront of marketing and advertising. They're easy to understand, they have high purchasing power, and they're tech-savvy. But there's a new generation on the horizon: Generation Z, the generation born after 1995. This new group is about to enter adulthood in the next decade or so--and it's time marketers start getting ready for them. Are you looking to build a neo bank for generation Z? What do we know about this new generation? We will present in this article eight pivotal differences. They are also known as post-millennials and they are a bit different than millennials. There's a lot to be learned about this group of consumers, so here are some things you should know if you're marketing to them: 1) Generation Z is much more entrepreneurial than previous generations - 43% want to start their own business Gen Z is a generation hungry for entrepreneurship and pursues the creation of its own impact in society and the business world. They prefer to have their own workspace, they are digital natives, they prefer offline workplace communications and flat organizational structure. They also tend to seek employers with a similar on-demand culture and do-it-yourself mentality. They are the only generation that deeply wants to impact organizational structure, they explore education alternatives, and firm understanding while always prefer to communicate face to face. Gen Z understands that 0 paper business is key. 2) Generation Z (Gen Z) has been described as "civic" or "global citizens" because they care about social issues and problems in the world. Generation Z is different from the Millennial generation when it comes to significant global events related to environmental and social issues. They not only care for their own people and country but also for young adults and young people from around the world. They are the most sensible generation with regards to ESG factors from any other generation that is precedent. InvestGlass portfolio management tool has been built to offer "template" for each customer segments. Like this you can offer a different view for clients looking for ESG or bond investors. 3) The majority of generation z prefer face-to-face communication over digital platforms Gen z is the post-millennial generation, and the only group of the young generation, that are the digital natives of the digital age. They are the first global generation that they were born in the era of multiple digital communication tools, search engines, how-to youtube tutorials, on-demand video, and instant messaging. But in contrast to younger generations of today that live online forever, they also prefer to live in the physical world. 4) Realistic (Gen z) vs Optimistic (Baby Boomers) Seventy-seven percent of Generation Z expect to work harder than previous generations. Millennials became optimistic thanks to their encouraging Baby Boomer parents and growing up in a time of prosperity and opportunity. Generation Z will be realistic thanks to their skeptical and straight-shooting Generation X parents while growing up in a recession.  You sales approach and sales cycle will be different. 5) More trust to government than in businesses. Gen Z is more likely than older generations to look to government to solve problems, rather than businesses and individuals. Fully seven-in-ten Gen Zers say the government should do more to solve problems, while 29% say the government is doing too many things better left to businesses and individuals.  On the other hand, older generations place more trust in individuals and their global peers compared to generation z. 6) Private life vs Public life Gen z has pivotal differences from the Millennials and Baby Boomers generation in many ways. One of those being their attitudes towards privacy and personal information on social networks. Millennials were digital pioneers in the modern age. They witnessed the introduction and rise of social media, instant messaging, smartphones, search engines, and the mobile revolution. Generation Z did not witness these innovations, but rather, they were born into them. Ubiquitous connectivity, powerful mobile devices, highly curated global information, and 24/7 news cycles are native to Generation Z. Seventy percent of Generation Z would rather share personal information with their pet than with their boss. 7) Lower birthrate with regards to generation Z's parents This emerging generation will be a smaller group than their older counterparts due to birth rates being at an all-time low. This will result in a smaller target group that is at the moment only 12% of the Western population. This is an issue that most probably will continue to the next generation too. COVID can still change the behavior but millennials and gen z will be looking for different marketing campaigns. 8) Sharing information Findings show that while Gen Z is the next generation that has view significant global events, and although they are very open to sharing information, their attitudes towards online safety and security are mixed. For marketers who might be wondering how best to approach generation z consumers, one thing seems certain: Teens don't care about privacy, but they should because it could affect them in the future in many ways. This is no silent generation, generations differ but there is no ideal generation for your business... . it's time to act! Members of gen z will anticipate challenges working with large companies and will certainly be more careful at large student debt. Gen Z employees will also consider their leisure in a different way and you will feel it when managing your human resources and retaining talents. Generational differences are shrinking so investing in your digital tools it's not a generational bet. Luckily for you, InvestGlass has invested heavily in knowledge to help businesses like yours understand what it takes to convert these consumers successfully so that your company can grow with them! With tools and services designed specifically for GenZers and millennials, we're confident that you'll be able to meet their demands while still maintaining an excellent experience through every step of the funnel--all without breaking the bank on marketing budgets or hiring new employees. Are you ready? --- - Published: 2021-07-07 - Modified: 2025-03-21 - URL: https://www.investglass.com/how-any-company-can-build-a-neobank/ - Categories: Article - Tags: create your neobank The neobanking industry has experienced significant growth, with the global market size reaching $47 billion in 2021 and projections suggesting it could surpass $2 trillion by 2030. This expansion is driven by factors such as rapid account setup, enhanced security measures, user-friendly interfaces, and lower fees compared to traditional banks. However, despite their popularity, profitability remains a challenge; as of 2022, only about 5% of neobanks have achieved profitability, primarily due to their focus on growth over monetization. Additionally, the rise of neobanks has prompted traditional banks to accelerate their digital transformation efforts to remain competitive. If you are looking to build and launch your own neobank, there are three main paths you can take: Become a bank Partner with a bank Use the Banking-as-a-Service play The Financial Times recently reported that a growing number of companies are looking to build neobanks. This is not surprising given the significant potential for disruption in this space. But how do you go about building one? The first step is to identify what problem your neobank will solve, and then think through what processes need to be created or automated in order to achieve this goal. From there, it's time to start building! Check out these three steps for launching a successful neobank. This blog post shares in 5 steps what you need to know to start your own bank. New start-up will benefit from banking as a service plug-and-play approach. 1. What is a neobank versus a traditional banks? Neo banks usually do not have a banking license, but you can partner with banks to offer services: personal loans, trading, mortgage, tax advisory. Neo banks offer a better user experience. User experience is key to facilitate account opening. A financial institution can help you get a banking license umbrella in the country your company starts. These banks usually have a lot more features than neobanks: they provide saving accounts, checking account services, and loans. You might know – WeBank by Tencent, NuBank, digibank (by DBS) or Marcus by Goldman Sachs, Yolt, and Moven are examples of neo banks. These digital banks mostly use completely new technology platforms, thereby reducing dependencies on their parents. 2. Why setting up your own bank might be beneficial to you – do you need a banking license? You don’t need a full baking license to start your neo bank. You can create your digital bank without your own banking license. Most challenger banks started with simple core banking systems and an umbrella license. An umbrella license is a license you are sharing with a traditional bank. A banking license can be extremely expensive and long to obtain. Finding the right banking partner, or financial institution can be an easy way to start your business. For card issuing, you’ll find in most countries local vendors that will produce prepaid cards and even offer a technology infrastructure and reporting tools. 3. Setting up a neobank from scratch which product do you need with traditional bank infra? The objective is to be a one-stop shop. Building digital will start with digital tools such as a CRM and the client onboarding digital form and good digital marketing tool to efficiently manage distribution channels. You must have a powerful CRM because this is key to collect future client data. The rest is composable architecture. It is key that your neo bank service offers a lightning-speed digital account opening process. You should also look into payments processing solutions and KYC remediation. InvestGlass team is glad to share with you our knowledge. 4. Things to consider before opening a new style of financial services If you don’t have sufficient funding to start a modern banking solution we suggest you look into growth hacking. Growth hacking is about finding Viral’s methods to increase client attraction. Very few banks are using growth hacking techniques as most of them prefer spending on Google ad words. You can be fully digital but physical branches could also be a nice way to welcome your clients outside the digital world. As you will start a financial institution it is important to set yourself apart from traditional banks and legacy systems. You can compete on security with a better cloud computing solution. All neobanks have a mobile phone solution so it’s not there where you will make a difference. Focus on customers journey from their current account to trading account. Focus on consumer experience is new financial institutions will stand out from existing banks. 5. Get your company ready for a neobank mindset Well, the first step is to contact us and we will share with you our best tips for building a digital bank and create innovative products. It is incredibly easy for a starter to kick off without a banking license. With pre-integrated key features of Investglass and he will find all caught banking systems, you are expecting to offer modern financial services. Based on your client's preferences you might want to offer debit card, google pay bridge. Most probably you will be interested to connect with Foreign Exchange, Savings Accounts, Micro-Lending, or Cryptocurrency. You should start with basic functionalities and make sure that you collect user consent. Be aware that each new service, even if you externalize it with another fintech company it will be regulatory challenges in the mid-long term. Keep track of personal data and perhaps limit yourself to basic money transfers, new to credit customers, payments first. Set the right direction to your IT team. Make sure that they will integrate their roadmap with open fintech community. As we studied several business models, we can guide you to find among traditional banking status quo which regulatory environment will be optimal for your own start-up!  Niche market and underserved market segments will be key to grow your company at a faster pace. How much money do you need for this neo banking services? Digital banking is very accessible as you don’t need to create your own core banking platform to start, digital onboarding, KYC remediation... it will also depend on the business challenges you are looking to take. Digital banks must check banking api capabilities before they are building their experiences. You might want to server your existing customers, then you don't need a large-scale plan. You will focus on absolutely essential functions, with user-friendly mobile app. We suggest you to build your banking service one by one before you go for a full banking license. InvestGlass team as experienced as a launchpad for your fintech experiences. We are used to work with multiple consumer segments from retail to private banking. We are connected to payment gateway solution and connect to a branded client portal. Nowadays more and more people are getting comfortable making online payments through Google Pay, Paytm, PhonePe, and more, now more than ever.   InvestGlass is the perfect tool to start your neobank in weeks. The company has been helping organizations with their digital transformation for a decade, and they have already helped more than 25 banks around the world get started on building their own brands in this new market. If you’re ready for the 2021 challenge, then we can help you build your custom bank by leveraging our expertise and knowledge of how to innovate through technology so that you can remain competitive going forward. --- - Published: 2021-07-05 - Modified: 2025-10-28 - URL: https://www.investglass.com/july-is-a-slow-month/ - Categories: Article - Tags: customer lifecycle It's a slow July ? It's to refresh your CRM and choose a simple CRM to build your customer life cycle. The three stages of the customer life cycle are : 1. Customer acquisition stage  The Top of the Funnel (TOFU) marks the first interaction between a potential customer and a business, focusing on brand awareness rather than immediate sales. Studies show that 68% of businesses prioritize TOFU strategies, such as content marketing and social media ads, to attract new leads (SalesGenie). Optimizing this stage is crucial for guiding prospects through the customer journey toward conversion (Klaviyo). The beginning of the life cycle; a customer enters into contact with a business for the first time. A sale is not necessary for this phase, but new customers can be acquired through advertising or word-of-mouth. It is also known as "Top of the funnel". When a customer makes contact, the acquisition stage of buying should look very different from when they call. You must then offer the best products or services to satisfy the needs of the customer. There is also an important way to offer information to the customer's needs.   2. Sales Conversion Stage  During this period, prospects are converted into clients or customers through traditional sales tactics such as cold calling or trade shows and conferences. This stage includes lead generation. It is also known as 'Middle of the funnel'. This is your chance to reach the customer while they're deliberating. social media marketing, SEO, and other inbound and outbound methods should place your brand on the customer's radar. This stage is successful when the customer reaches out for more information, looking to either educate themselves further or get a definitive price. A customer is comparing products across competing brands (including yours), carrying out research, and reading customer reviews, to be successful in this stage of ‘reaching’ It's also a chance to contact the customer via social media or search engine marketing, such as search engine optimization, to get to this stage. 3. Post-sales conversion  In this stage, existing customers are retained via retention strategies that strengthen brand loyalty and generate repeat purchases thus preventing defection to competitors' products/service  Customer retention starts by asking how your product or service feels. Customers share their feedback about what you've done with them. 24/7 customer support, discounts, and referral bonuses can help your customer reach out and get back on the line. You must also make the best use of customer feedback to build a "Voice of the Customer" program for the first time and improve the quality of your services and customer service experience for the second time.  This program record customer feel to make sure that customer relationships are effective. https://www. youtube. com/watch? v=APVaTRNQmJc How do you start your lead nurturing and sales funnel? Lead nurturing is made through an automated work of lead nurturing. It generally involves segmenting the leads based on their stage. Leads are nurtured accordingly for each stage of the customer lifecycle. For example, if you have a product/service, you know your potential customers will be little more than novices. So going by experience,you will do something to educate them about your product/service and thus that is called lead nurturing or Lead Education. To contact with customers in this particular phase is known there should not be any middle man involved such as call center personnel which will help build trust automatically between the company and their potential clients or customers. Remember that the customer must feel like they are having a personal touch. What is the customer life cycle in InvestGlass CRM or customer relationship management? InvestGlass CRM are core to a successful customer life cycle as they are all about consistent marketing and relationship management. InvestGlass CRM is your sales rep best friend. This important process will take your business to the next level as it's designed to make things easier for you in terms of growing customer base, gaining customers loyalty and building strong relationships. InvestGlass CRM helps you manage every phase of the Customer Life Cycle from acquisition, retention to loyalty through a variety of ways such as an effective InvestGlass CRM strategy, loyalty programs,marketing automation etc. There are various phases of customer life cycle in any kind of business or organization such that there cannot be a single definition for all industries but a set of definitions may differ based on industry requirements.   In the banking industry, the challenge will be different if you're building a new bank or if you're a traditional bank. Customers' journey on a new bank will be made through an application usually download it from the App Store. While for private banking it would be mostly word of mouth or business relations.   In the retail banking or retail insurance segments, potential clients are used to looking for product reviews. Customer lifecycle management is, therefore, more aggressive. Your financial or insurance products will have to pitch by your sales managers and your sales rep with more aggressivity. We are not talking of "valuable customers" anymore and here it's the KPI - key performance indicator world. Sales reps will have to use exclusive offers arguments.   What are the phases of customer sales cycle? Customer retention is a widely used method of making customers feel that they are indispensable to your business or brand. There are several strategies for customer retention. A good customer retention strategy would be a combination of offers and incentives,cross-selling products as well as introducing additional services to the original purchase. loyalty given by the customer shall make them beneficial for both parties in terms of reducing costs, improved relationship spreading awareness about your company, you may know more about it here. Looking at the phases through which most customers move before buying you can create an effective marketing plan according to these phases. The acquisition is about targeting potential customers with your marketing message by using different techniques, such as advertising media like print ads, radio, TV commercials etc. But first, you will have to consider the ideal customer or buyer personas. Your prospective customer should look similar to your repeat business client.  If you have an idea over this stage, you can move to the next one. The next step is conversion. You should attract or convert your prospective customer by giving them the right marketing message for your product or service so that they will ask themselves 'why not buy from me? . If you are able to make them think like that and then push them towards buying something from you, you are on a successful path. This has been shown effective in many businesses through internet marketing . Once they think why not I try it! It's my choice whether I want it or not and if they decide for buying, that's also a big benefit of targeting the right audience and convey TRUST. . https://www. youtube. com/watch? v=GqGksNRYu8s Why email marketing is important for the retention stage? Email marketing is a common way to exchange information with your prospects and clients. Email marketing will help you advertise your products and services. It's a quick and effective way for building your brand name as well as credibility. Email marketing can help you build trust among your customers. When they receive anything from your side, whether it is a promotional offer or product update, they will surely trust you more if you do it via email than any other platform like social media or a general blog post. Each email should present new ideas, it should state exactly what customers should do, and show one purchase or one click-to-action link. Decision maker might not have time to read your email so make sure you have a PDF or video communication to show how much value offers your product or service. Decision maker might participate later in sales cycle stages. Your sales team should be ready to start again the sales cycle with them. While developing the email marketing campaign,you should make sure that what step of the customer lifecycle is being targeted at this stage? This is a very important part to be considered while developing an email marketing strategy within the context of InvestGlass CRM. For each customer lifecycle model, you have series of emails. Sales pitch is calibrated based on typical stages success and you should handle objections with those emails. The biggest challenge is to feel natural while using templates to handle common objections. Make digital marketing 'always on' coordinated Customers are still in a relationship when they make their first contact with them. Companies need to build relationships through a planned always-on marketing approach. Customer lifecycle marketing focuses on prospects and customers' path-to-purchase. This has been dubbed 'lifecycle marketing' on the rise of customer engagement, conversion and retention by marketers. Here we give you the best tools and share a customer journey map. Use the tool to help you review the gap between prospectus activities you could be working on and current ones you are currently working on. Find out more about customer engagement and the best practices for best practices via our toolkit. Learn how the analysis can be applied to... https://www. youtube. com/watch? v=3gEOP8Th478 Sales process automation in 2021   With this never-ending Covid situation, customer lifecycle analyzes have been very difficult. No one is to blame but you have to keep your sales reps smiling. Look for brand advocates. Some communication channel might be crowded with stupid messages but you have to resume your communication with relevant content. The customer journey can be shorter and lifecycle stages reduced to less stages as before because customers are eager to consume quickly.   Your sales pitch should be transparent and your sales staff very empathic particularly for B2B qualified leads. The future customer will be digital-friendly so it's your chance to use digital onboarding and automate customers' journey. Automation can help you increase sales with fewer resources. You don't have to spend money on useless marketing campaigns with low ROI. Automation does not mean a lesser quality customer experience. Loyal customers will appreciate that answers are delivered quickly. Nevertheless, always get an escape if sales team automation is clueless. Think about and test the freemium model? Start your sales process as soon as possible and involve potential customers in it if you can just give away a product or service for free with a clear action from their side to convert. It's your way how you grow future customers base and generate repeat purchases even before they become registered users. Keep them satisfied after they make the first purchase and provide some great user experience at each stage of the lifecycle. They will return back to you when they need more, but don't spam them with products or services they do not need! Add automated emails like triggered welcome, follow-up reminders, in case something went wrong!   Get ready with InvestGlass free trial today ! --- - Published: 2021-06-29 - Modified: 2025-03-20 - URL: https://www.investglass.com/how-is-crm-implemented-in-the-banking-industry/ - Categories: Article - Tags: implement CRM in a bank The evolution of the banking industry can be witnessed in the transformative shift from entirely computer-generated support to more customer-focused strategies. At the core of this shift lies the implementation of Customer Relationship Management (CRM) in the banking sector. It’s no longer about just transactions; it’s about fostering and managing relationships. CRM in banking is the strategic move to prioritize the needs, expectations, and behaviors of banking clients. At its heart, a banking CRM works as the intersection of technology and strategy to improve customer relations, boost sales, and enhance the overall banking experience. The Essence of Banking CRM Software: Implementing CRM software in banking streamlines business processes such as sales, marketing efforts, and customer service.  For instance, banks utilizing CRM systems can achieve over 20% growth in new clients and retain 60–70% of existing ones. Additionally, CRM solutions provide a 360-degree view of each customer, enabling banks to tailor services effectively. This comprehensive approach enhances customer satisfaction and loyalty, leading to increased profitability. A typical banking CRM software system allows financial institutions to: Store customer data: This ensures every customer interaction, from sales process discussions to online banking solutions, is backed by data. It ensures that there is a complete customer view which includes customer account details, profiles, interactions, service tickets, and even behavior trends. Anticipate customer needs: Modern CRM systems help the banking organization forecast customer behavior. By analyzing customer data, banks can proactively offer personalized services, exceeding customer expectations and thereby ensuring customer retention. Sales and Marketing Synergy: CRM in the banking industry ensures that sales and marketing efforts are cohesive. From managing the sales pipeline and lead management to launching targeted marketing campaigns, a CRM solution can significantly enhance the efficacy of these processes. Document management: Banking involves a multitude of documents. With CRM and other banking software programs like document management software, financial and banking organizations can easily keep track of these, creating an organized system. Driving Customer Satisfaction with CRM: In a customer-focused industry like banking, customer satisfaction is paramount. Adopting CRM software aids in understanding customer expectations, creating detailed customer profiles, and then curating services based on this understanding. Banks can easily create reports on customer interactions, record customer notes, and even track marketing campaign performance. This insight allows for better personalization in their marketing campaigns, helping in targeting both existing clients and potential customers. Furthermore, the use of CRM solutions helps banks manage repetitive administrative tasks. This ensures that more time is invested in fostering client relationships rather than in mundane processes. Leveraging CRM for Cross Selling and Retention: One of the key benefits of CRM systems in the banking sector is the ability to manage leads and cross-sell. With a detailed understanding of customer behavior, banks can now offer additional services that are truly relevant to the client. This not only helps in revenue generation but also in fostering long-term relationships. CRM in banking also plays a pivotal role in customer retention. By understanding the nuances of customer behavior and needs, banks can anticipate what their clients require, thereby offering preemptive solutions and services. https://youtu. be/r5DgrgbuXq4 Why Rituals are Key for NeoBank Success? Enhancing CRM Implementation with InvestGlass: For a financial and banking organization, adopting a robust customer relationship management solution is essential, but the actual challenge lies in the timely and qualitative implementation of the system. The InvestGlass team, with its expertise in banking CRM solutions, can play a pivotal role in bridging this gap. By streamlining the integration of customer service tickets, marketing campaign management, and customer information into the CRM system, the team ensures a seamless flow of data across multiple platforms. This integrated approach not only reduces redundancy but also provides financial institutions with a comprehensive view of their customer contacts, enabling a more focused approach towards customer-centric strategies. The value of time spent fostering client relationships cannot be understated. With InvestGlass's proficiency in CRM system implementation, banking organizations can devote more time to building and nurturing customer relationships, rather than navigating technical roadblocks. As future marketing efforts get more refined with actionable insights gained from the CRM, the potential to improve customer retention, foster long-term relationships, and boost the overall customer experience increases manifold. Furthermore, by making the CRM adaptable to banking CRM CRMs on various platforms, InvestGlass ensures that the financial institution can swiftly adopt CRM software and easily transition, allowing for an immediate enhancement in strategy and operations. The end goal remains to empower banks with the tools they need to stay ahead in their customer service efforts, laying the foundation for an unmatched banking experience. Conclusion: As the banking sector continually evolves, it's clear that a customer-centric approach is the future. To adapt to this future, adopting CRM software and integrating it into the entire banking system is no longer a choice but a necessity. Such a step ensures that banks not only retain existing clients but also continue to attract new ones, all the while offering top-notch services that cater to individual needs. In the end, whether it's for sales, marketing efforts, data management, or enhancing the customer experience at the local bank branch, CRM in banking is the tool that bridges the gap between financial service customers and the banking organizations that serve them. --- - Published: 2021-06-29 - Modified: 2025-04-10 - URL: https://www.investglass.com/wanna-be-a-unicorn-invoicing-automation/ - Categories: Article - Tags: automation, CRM, invoice Invoice automation Ever wondered how much time you are losing not automating processes that could be done faster and better by a machine? The administrative burden has become an inefficient killing method for employees and companies. More especially, the management of payments and invoices is time-consuming and demands an automated workflow. Manual invoice processing limits your organization's ability to detect duplicate or late payments, which could lead to overpayment. Automated invoice processing means all invoices can be automatically stored, assigned to the proper workflow and routed electronically for approval – keeping your finances circulating without interruption, no matter how many invoices you have. The manual invoicing process can create many issues which can be summarized around the following flaws:  Workforce: manual invoicing demands employees and human power which could have been used for another more efficient task. Time management: invoice management and approvals take time. Data monitoring: data has to be entered manually which increases the risk of false entry and missing or wrong contact information. Costs: Data issues can generate additional costs as well as missing revenue. Lack of clarity: Manual invoicing process lead to unclear invoice status and issues in text assessment. An obvious solution can help with these issues. This article focuses on automation and how to develop an automated invoicing process. Create invoices: the influence of accounting! Business processes and online payments usually imply paper invoices and extensive administrative burdens. Whether you are using paper or electronic invoices, all your invoices can be derived into two types: The accounts receivables and unpaid invoicesThe receipts and business finances Accounts receivables for automated invoice processing Even if small businesses and business owners usually work with quotes, the common usage is to send invoices when dealing with B2B professionals. Invoices work as payment requests, represent the amount due by the client to the company, and explain the details of the operation, the due date, and the late fees, if applicable. An invoicing system before payment is usually used to improve forecasting and, thus, improve cash flow. In accounting, the invoice represents the “accounts receivable” for the company and the “accounts payable” for the client. The invoice essentially works as a payment request to be completed within a certain period (15 or 30 days for example). Late payments are subject to penalties and discounts are usually applied for paid-early customers which push clients to pay faster. However, manually routing documents can lead to further delays and even lost invoices. Receipts and payments of automated invoice processing Receipts are usually used to guarantee the customer that the transaction occurred correctly without any issues. On the company side, it allows correct accounting, record keeping, and acknowledgement of the transaction. The receipts are common in multiple commerce such as grocery stores or online shopping. Ways to automate tasks within your invoicing processing There are multiple ways to automate your invoicing process and enhance efficiency. Depending on your business needs, you may want to: Use an all-in-one solution like InvestGlass Invoice automation solution,Use a dedicated automation tool, orRely on native integrations and features present in some of the apps you already use. The plurality of methods enables you to select the one which makes the most sense according to your business model and size. Keeping this in mind, this article introduces six ways to automate your invoice management system. 1. Store data entry for invoice processing During the sales process, sales teams usually gather an important amount of information on customers, prospects, and clients. This information is then used to minimize the work of other team members such as invoicing clerks. This is where automation and more especially CRM software will move in. Sales automation via forms shifts the work to the client instead of the employee. Besides, gathering data and payment data within a CRM will prevent double entry by reusing this data at a later stage of the sales process. Workflow Automation Automatically manages approval workflows and routes exceptions for review while maintaining a data trail of all handoffs between people and automation. The objective is to reduce costs and manual data entry with automated processing invoices. A good ERP system should include account payable workflow automation. Payment processing and cash management are recorded as well as early payment discounts. Artificial intelligence can also help to scan with optical character recognition or OCR technology - machine learning AI. A CRM is a customer relationship management software easing team management, task management, contact management, and invoice management. Connecting your invoicing tool directly to your CRM, via API or integration, will save valuable time as the invoice management system will directly feed on data coming from the CRM, removing double entries by employees when creating invoices. This will impact directly time management, data management, and correctness as avoiding human error in data recopy/entry.   2. Generate PDF and store it for bookkeeping The corner point of an efficient invoice management system is to keep a trail of your financial operations, be it on paper or electronically. Indeed, keeping record ensure payment, secure auditing, and transparency. Having a clear view of your receivables enhances: your capacity to send follow-ups and reminders,your ease to match auditing requirements, and your transparency in front of your customers and governing bodies. Automation software will do all that for you automatically by saving invoices into PDFs in the relevant folders. You can then access the necessary information at all times, from anywhere. This is where a complete CRM becomes interesting as the software can save invoices in the relevant contact to which they belong. Additionally, it saves an audit trail in case of accidental invoice removal or deletion.   InvestGlass automation feature enables generating PDF automatically from invoices and storing them where needed. The platform can also send them to an email address or portal for safekeeping or to share with clients. 3. Automated invoice processing software Within integrated solutions as well as adds-on, forms are a core feature. Indeed, they enable easy data submission and, sometimes, shift the workload to the client. However, when shifting the workload, great care and focus should be put upon client experience and engagement. Besides being usually filled by the clients forms are also delivering other benefits such as consistency, user-friendliness, and custom designs. Digital form information is directly mapped within the CRM and can be easily reused by your employees' team, while the custom design and the simplicity of data entry will keep the client engaged. From these forms, invoices can be automatically generated via an automation feature.  The only mandatory information is: the currency, which can be selected per default to avoid issues,the due date, which can be decided upon digital form submission, andthe invoice number, which can be generated randomly. Once this information is filled in, the invoice is generated and can be communicated to clients or prospects. Recurring invoices Using InvestGlass's automation possibilities, recurring invoices can be set up for long-term clients on a periodic basis such as on a monthly basis. This helps in avoiding errors and forgetting to send them. Yet, this also prevents retyping the information. The time period, as well as recurrence, can be decided manually for each client.   This automation has an important effect on accounting and budgeting. Forecasting the cash flow and keeping a healthy cash flow has never been that easy. 4. Automatically send emails  Sending an invoice when generated may seem like an easy and straightforward task. Yet, human error exists and time consumption has to be considered. This repetitive task can be easily avoided and automated by creating and sending emails automatically upon invoice generation. Your employees can automatically generate and create an invoices-based email with customizing variables using the contact information. Yet, the email body and subject have still to be specified using a pre-made or customized template. Once the email is sent using information from the accounting software, the relationship manager in charge of the relevant contact will receive instant notifications. 5. Set up tasks and reminders Emails ensure that accurate invoices are received promptly. Automation can be created to send automatic reminders to avoid late payments. Whenever a payment is not paid, an automatic reminder may be sent, instead of manually creating and executing a late payment workflow. Besides sending automatic reminders per email to the clients, reminders can also be notified to company members. This enables them to check with the customer whether everything is fine on their end. Invoicing tasks can also be automatically recorded upon invoice generation and completed once the invoice is paid. Admin tasks and other tasks are simply notified to the employee. This type of automation is important as unpaid invoices can negatively affect your cash flow. Bonus: The perfect Invoice management system The ideal invoice management system would regroup all your invoicing tools and sales tools in general. CRMs and all-in-one solutions regroup invoicing systems and sales marketing automation/data management offering the best alternative to companies aiming at invoice automation. InvestGlass can be applied to your entire company and help to monitor your employees' performance via time tracking. This is increasingly important for invoicing as the response time can be assessed and the workflow adapted. At the same time, while improving your invoicing, a CRM will replace your google sheets or your google spreadsheet used to manage to send invoices. Send invoices simply and add business tips and discounts when necessary. Conclusion of invoice automation solution Automating invoices is an important part of the accounting process and doesn't need to get in the way. At the end of the day, business is about providing services and products for your customers. We hope the tips will help you focus on what matters most. To automate, you'll have to keep an eye out for details about how to work around your accounting. InvestGlass offers a cloud-based platform that automates workflows. You can build custom workflows fit invoice management. This solution will help your finance team do more important tasks. InvestGlass has an API to connect to another accounting system. Why? because processing workflow should handle recurring billing and specific VAT elements you might already have with your accounting team. --- - Published: 2021-06-27 - Modified: 2025-03-25 - URL: https://www.investglass.com/6-best-bank-in-2025/ - Categories: Article - Tags: bank marketing strategies In today’s rapidly changing financial landscape, banks and credit unions are facing numerous challenges that significantly impact their marketing strategies. According to G2 Learning Hub, the AI-powered banking market is expected to expand the yearly rate of 28. 58% through 2026. From the closure of branches to balancing digital advancements with human interaction, these institutions must adapt to thrive. InvestGlass, a leader in marketing automation and optimisation, leverages AI Language Learning Models (LLMs) to address these challenges head-on. This article explores the key marketing strategies for 2025 and how diverse banking marketing strategies, combined with InvestGlass’s innovative tools, can transform the way financial institutions engage with their customers. Understanding Bank Marketing Bank marketing refers to the various strategies and tactics employed by financial institutions to promote their services, attract new customers, and retain existing ones. Effective bank marketing involves: understanding the needs and preferences of the target audience, creating a unique value proposition, and leveraging various marketing channels to reach and engage with customers. Bank marketing has evolved to include a range of digital marketing strategies, including search engine optimization, content marketing, paid advertising, and social media marketing. Understanding the needs and preferences of the target audience Creating a unique value proposition Leveraging various marketing channels to reach and engage with customers Bank marketing has evolved to include a range of digital marketing strategies, including search engine optimization, content marketing, paid advertising, and social media marketing. A well-rounded bank marketing strategy not only focuses on acquiring new customers but also on nurturing relationships with existing customers. By understanding customer behavior and preferences, banks can tailor their marketing efforts to provide personalized experiences that resonate with their audience. This approach not only enhances customer satisfaction but also fosters loyalty and long-term relationships. Identifying Marketing Challenges When crafting a marketing plan, understanding these challenges is crucial. Here’s a closer look at some of the significant hurdles: ChallengesDetailsUnderperformance of New BranchesMany struggle to gain local traction, weakening marketing efforts and customer retention. Lack of a Sales CultureWithout proactive sales strategies, financial institutions find it hard to promote services and drive engagement. Educational & Advocacy GapsLimited financial education initiatives can hinder trust and long-term customer relationships. Reactive Customer ServiceAddressing issues only as they arise reduces satisfaction and weakens brand loyalty. Balancing Digital & Human TouchWhile digital banking grows, maintaining personal connections remains a challenge. Addressing these obstacles is key to refining marketing strategies effectively. By understanding and mitigating these issues, financial institutions can improve their brand presence and better serve their customers' needs. Developing comprehensive solutions tailored to these challenges can help banks and credit unions thrive in a competitive market. What are the benefits of cultivating community partnerships for banks and credit unions? The Benefits of Cultivating Community Partnerships for Banks and Credit Unions Establishing community partnerships is a powerful strategy for banks and credit unions, benefiting both the institution and the local populace. Fostering Customer Loyalty Engaging with community organizations through partnerships helps banks and credit unions deepen their relationship with existing customers. By actively participating in local events or causes, such as supporting a neighborhood sports team or contributing to a local food bank, financial institutions can demonstrate their commitment to the community. This, in turn, bolsters customer loyalty as patrons see the bank or credit union as an integral part of their everyday lives. Expanding Customer Base Community partnerships are also an effective method for attracting new customers. By aligning with widely supported initiatives—such as assisting in building homes with Habitat for Humanity—banks and credit unions gain visibility among potential customers who value social responsibility. Such exposure often leads to new accounts and an expanded customer base. Making a Tangible Impact Financial institutions can make a meaningful difference by supporting impactful projects. Whether it’s hosting free financial literacy workshops at a local library or organizing fundraising for local animal shelters, these efforts enhance the institution’s reputation as a socially responsible entity. The positive influence on the community not only feels good but also reflects positively on the institution. Facilitating Long-Term Success These partnerships not only boost immediate public perception but also lay the groundwork for long-term institutional success. By embedding themselves in the fabric of the community, banks and credit unions not only thrive financially but also contribute to the overall well-being of the communities they serve. In essence, community partnerships are invaluable for banks and credit unions looking to elevate their influence and business by fostering loyalty, attracting new customers, and making a positive community impact. What are some key marketing strategies for banks and credit unions in 2025? Key Marketing Strategies for Banks and Credit Unions in 2025 As we step into 2025, the marketing landscape for banks and credit unions continues to evolve. Here are some essential strategies to consider this year: Transform Bank Tellers into Customer Advocates With the increasing adoption of self-service technologies like ATMs, Interactive Teller Machines (ITMs), and mobile banking, the role of the traditional bank teller must change. Instead of focusing solely on transactions, tellers can be retrained to act as financial advocates. They should focus on understanding customer needs and providing tailored advice on financial products and services. Investment in training programs is crucial to this transition, emphasizing proactive communication and comprehensive product knowledge. This shift can enhance customer relationships and differentiate your institution in a competitive market. Enhance In-Branch Marketing Efforts Delivering an exceptional branch experience remains a powerful marketing tool. While interactions with staff are important, the time customers spend unattended in your branch is just as critical. To enhance their experience, consider integrating digital signage that highlights key services, offers tutorials, and provides local updates like weather or news. Additionally, interactive digital kiosks and tablets can serve as informative tools, providing customer-friendly insights into products such as mortgages, loans, and savings accounts. These tactics position your institution as modern and customer-focused, enhancing your overall brand perception. Expand Digital Marketing Capabilities and generate personalized service In today’s digital world, a strong online presence is indispensable. Digital marketing campaigns are crucial for enhancing business metrics and driving customer engagement. With many banking customers using mobile apps, there is ample opportunity to connect through digital channels. Your strategy should encompass: Email Marketing: Regularly engage with customers through emails, sharing updates, promotions, and insightful blog content. Content Creation: Develop informative, SEO-optimized blog posts that educate consumers about your services and industry trends, driving organic traffic and enhancing your authority. Social Media Engagement: Maintain a robust social media presence with a blend of ads, informative content, and engaging contests to boost brand visibility. Targeted Advertising: Leverage platforms like Google Ads to reach local prospects and highlight new offerings. Email Marketing Foster Community Relationships Building community connections in the financial services industry is another effective way to bolster your institution’s local presence. Engaging in community partnerships not only boosts brand loyalty but also taps into new customer bases. Consider activities such as sponsoring local sports, organizing charity drives, participating in community-building projects, or hosting workshops on financial literacy at community centers or schools. Deploy Effective Promotional Materials Promotional marketing helps extend your reach beyond the branch. Consider providing branded apparel, practical kits for new mortgage clients, or personalized gifts like mugs and water bottles. These materials not only enhance brand awareness but also create a sense of belonging among customers and staff alike. Harness Customer Data Analytics Effective marketing strategies are crucial for optimizing marketing efforts, tailoring offerings, and maximizing returns. By analyzing data on customer behavior and preferences, banks can craft personalized marketing strategies that resonate with their audience. Personalized messaging and offers make customers feel valued and understood, fostering stronger relationships and encouraging loyalty. In 2024 and 2025, embracing these strategies can help banks and credit unions connect more effectively with their audience, enhance customer satisfaction, and stay ahead in the market. Understanding Your Audience Identify Unique Needs and Preferences Understanding your audience is crucial to developing an effective marketing strategy for your financial institution. To identify unique needs and preferences, start by gathering data on your target audience’s demographics, behaviors, and pain points. This can be achieved through surveys, focus groups, and online analytics tools. Once you have collected this data, create detailed buyer personas that outline the characteristics, needs, and preferences of your ideal customers. These personas will help you tailor your marketing strategies to resonate with your audience and address their specific needs. For instance, if your target audience consists of millennials, focus on digital channels such as social media marketing and online advertising. Millennials are tech-savvy and prefer engaging with brands through digital platforms. On the other hand, if your target audience includes baby boomers, consider more traditional marketing strategies such as print advertising and in-person events, as they may value face-to-face interactions and tangible materials. By understanding your audience’s unique needs and preferences, you can develop marketing strategies that speak directly to them, increasing the likelihood of converting them into loyal customers. What are effective branch marketing tactics for enhancing customer experience? Effective Branch Marketing Tactics for Enhancing Customer Experience Enhancing customer experience within a branch is vital for creating a favorable perception of your brand. Every customer visit offers a moment to impress, and leveraging this can significantly boost brand loyalty. Here’s how you can refine your branch marketing tactics: 1. Optimize Customer InteractionsWhile personal interactions are crucial, ensuring a customer’s time alone in the branch is also engaging is equally important. 2. Utilize Digital SignageImplement engaging digital signage, such as eye-catching graphics and videos. This technology can highlight your top services, offer product tutorials, and deliver local updates like weather and news. By doing so, you keep customers informed and entertained, enriching their waiting experience. 3. Offer Interactive Digital BrochuresEquip your branch with digital kiosks, tablets, or displays. These interactive devices can serve as digital brochures, giving customers access to detailed information about services like mortgages, checking accounts, auto loans, and savings accounts. This interaction keeps them engaged and informed about offerings relevant to their needs. By integrating these strategies, your business positions itself as a forward-thinking institution, providing valuable, engaging content to customers during their wait. This approach not only reinforces your brand image but also enhances the overall customer experience in the branch. How can reimagining the role of bank tellers as customer advocates benefit banks and credit unions? Enhancing Bank Experiences: Tellers as Customer Advocates The transformation of bank tellers into customer advocates presents a multitude of benefits for both banks and credit unions. In an era where self-service alternatives like ATMs, Interactive Teller Machines (ITMs), and mobile banking apps are prevalent, the opportunity to redefine the teller’s role is ripe. Building Strong Customer Relationships By shifting their focus from mere transactional duties to deeper customer engagement, tellers can become key players in understanding and catering to their customers’ unique financial needs. This shift allows them to proactively offer personalized advice and solutions, strengthening customer relationships and loyalty. Maximizing In-Person Interactions With routine transactions handled efficiently through technology, tellers have more time to interact meaningfully with clients. These face-to-face interactions enable tellers to educate customers about financial products and services that can enhance their financial well-being. Empowering Through Training Programs To facilitate this transition, banks and credit unions can develop comprehensive training programs. These programs should equip tellers with advanced communication skills and knowledge of the institution’s offerings. A focus on proactive customer service, where tellers provide unprompted, yet valuable, suggestions can significantly elevate the customer experience. Smart Cross-Selling Opportunities As customer advocates, tellers are better positioned to identify relevant cross-selling opportunities. Understanding the full range of available products and when it’s suitable to introduce them can lead to increased sales and a more satisfied, well-informed customer base. By embracing this innovative role, banks and credit unions not only enhance their service offerings but also foster a culture of customer-focused financial advocacy. This approach not only boosts customer satisfaction but can also drive long-term growth and success for financial institutions. What role does customer data play in optimizing bank marketing strategies? “First, ask customers more questions. If you cannot or don’t feel like asking the question – try the big data approach. With a simple automation algorithm, InvestGlass can recommend products to your existing customer base. All previous interactions are monitored. More data will give you more consumers’ preferences. Existing customer data is used to extrapolate potential customers’ expectations for financial services. Big data bundled to InvestGlass marketing reporting can teach you which marketing strategies work. You will not be guessing why a new account comes to your bank. It’s about target marketing. Customer loyalty is the last pillar of this strategy. The Power of Data and AI in Bank Marketing Understanding customer data is crucial for financial marketers and banks looking to optimize their marketing strategies. By collecting and analyzing data on spending patterns, credit card usage, and investment preferences, banks can tailor their services to better meet the needs of their customers. This approach not only streamlines operations but also maximizes returns by ensuring resources are used efficiently. Personalization and Customer Satisfaction Using data analytics goes beyond improving the bottom line; it also enhances customer satisfaction. Tailored and relevant messaging, informed by data, allows for a more personalized customer experience. By understanding behavior patterns, banks can offer deals that seamlessly integrate into customers’ lives, making them feel valued and connected. Enhancing Customer Experience Use data to improve customer experience, focus on complaints, and be more proactive about customer service. You will quickly see which channels are the preferred ones for communicating with your institution. The best thing you can do is focus on making digital interactions with customers as human as possible. How can data analytics improve customer satisfaction for financial institutions? Use data to improve customer experience, focus on complaints, and be more proactive about customer service. You will quickly see which channels are the preferred ones for communicating with your institution. The best thing you can do is focus on making digital interactions with customers as human as possible. To enhance this approach, financial institutions can leverage data analytics to gain deeper insights into customer behavior and preferences. By analyzing data on spending patterns, credit card usage, and investment choices, banks can tailor their services to meet individual needs. This personalization not only optimizes resources but also streamlines operations, leading to maximum returns. Moreover, data analytics enables the delivery of personalized, relevant, and timely messages. This can significantly boost customer satisfaction by ensuring that communications and offers are aligned with the customers’ daily lives. Understanding customer behavior through data allows for the offering of complementary deals and services, which reinforces a sense of connection and value. Incorporating data-informed processes into your strategy ensures that customers feel valued, as they receive services that are not just available but truly beneficial. This proactive approach to using data fosters a deeper relationship between the institution and its customers, making digital interactions feel personal and engaging. What is the role of data analytics in understanding customer behavior? Data analytics plays a crucial... --- - Published: 2021-06-24 - Modified: 2025-11-17 - URL: https://www.investglass.com/3-steps-to-launch-a-robo-advisor-software-platform/ - Categories: Article - Tags: build a robo advisor, robo advisor A Comprehensive Guide to Building Your Own Robo-Advisor Introduction: Robo-advisors have revolutionized the world of financial planning and wealth management. These innovative platforms use algorithms and machine learning for automated investment management to automatically manage investment portfolios, offering a cost-effective and convenient alternative to traditional human financial advisors. Automated portfolio management is a core function of robo-advisors, enabling them to create, monitor, and adjust investment portfolios automatically based on user profiles, risk tolerance, and investment goals. A robo advisory platform plays a crucial role in financial planning and wealth management by integrating user data collection, algorithmic investment strategies, and various technologies to enhance its functionality. Leveraging these platforms can help users work towards achieving financial freedom by providing greater independence and control over their finances. If you’re considering building your own robo-advisor, it’s essential to understand the various factors involved. In this guide, we’ll discuss the key aspects of creating a successful robo-advisor platform, from the technology and features to the advantages and potential challenges. InvestGlass includes risk metrics and ESG screening to respect clients and strategy suitability and appropriateness. Understanding Robo-Advisors and Their Importance in Financial Planning Robo-advisors are digital platforms that use algorithms to manage and create investment portfolios for clients. They’ve gained popularity in recent years due to their lower fees compared to traditional financial advisors and their ability to provide access to investment management tools and financial planning tools that were once only available to wealthy investors. By automating the investment process, robo-advisors help clients develop and manage their investment strategies efficiently. During onboarding, users typically complete an online survey to provide their financial data, risk tolerance, and investment goals. This process includes a risk assessment to help tailor the investment portfolio to individual client preferences, ensuring alignment with their financial goals. Robo-advisors create diversified portfolios by allocating investments across different asset classes such as stocks, bonds, and real estate, often using low-cost investment vehicles like index funds. This makes robo-advisors a valuable addition to the financial planning landscape. Understanding the Target Market Identifying and understanding your target market is the game-changing foundation that separates successful robo advisor platforms from the competition. Most robo advisors are purpose-built to delight individuals seeking automated, cost-effective investment management solutions—particularly those who've been underserved by traditional financial advisors due to smaller portfolios or their preference for digital-first experiences that deliver real value. This powerhouse audience includes millennials, Gen Z, and tech-savvy younger investors who demand convenience, transparency, and cutting-edge financial services that actually work for them. To unlock massive growth potential with this audience, you need deep insights into their financial goals, risk tolerance, and investment preferences that drive real results. Conducting comprehensive market research, leveraging targeted online surveys, and analyzing market data transforms your understanding of what motivates your ideal clients. For example, younger investors prioritize game-changing features like seamless account setup, ultra-low management fees, and access to diversified investment portfolios perfectly tailored to their risk tolerance and long-term wealth-building objectives. By aligning your robo advisor platform's investment strategies and user experience with the specific needs and expectations that matter most to your target market, you can differentiate your offering and build unbreakable client relationships. This laser-focused approach doesn't just enhance client satisfaction—it positions your robo advisor for explosive, sustainable growth in today's competitive landscape. Features of a Robo-Advisor Platform To build your own robo-advisor, you’ll need to implement a variety of features that cater to the needs of your clients. These may include comprehensive robo advisor services and investment services, providing automated, algorithm-driven financial planning, portfolio management, and wealth management solutions. Portfolio management: Robo-advisors should offer automated portfolio construction and management, focusing on asset allocation to maintain the desired asset allocation and optimize financial strategies. The platform automatically rebalances portfolios to ensure the target distribution of assets is preserved according to each client's risk profile and investment goals. This might involve the use of exchange-traded funds, mutual funds, or other investment vehicles, with algorithms tailoring the investment portfolio based on clients’ profiles and regularly rebalancing to align with target allocations. Additionally, the platform leverages advanced algorithms and data analysis to generate personalized investment recommendations for clients. Financial planning tools: These tools can help clients set financial goals, plan for retirement, or manage their personal finances. Examples include goal planning, retirement accounts, and net worth tracking. Tax loss harvesting: This feature can help clients minimize their tax liabilities by strategically selling investments that have lost value to offset gains in other assets. The platform also offers tax optimization features, such as tax-loss harvesting and portfolio rebalancing, to further reduce tax liabilities and enhance long-term returns. Diversified portfolio options: A robust robo-advisor platform should offer a variety of portfolio options to cater to different client preferences, including exposure to various asset classes such as stocks, bonds, and real estate through ETFs, to create balanced, risk-adjusted portfolios. The platform provides a range of investment options, including those aligned with ESG criteria and personalized strategies, as well as private equity, and more. Human financial advisor integration: Some clients may still desire the personal touch of a human advisor other will agree on using artificial intelligence. Providing the option to connect with a human financial advisor can help bridge the gap between automated and traditional advisory services. Mobile experience: A user-friendly mobile app can enhance the overall client experience, allowing them to monitor their investments and access financial planning tools on the go. The Role of Human Financial Advisors in a Robo-Advisor Platform While robo-advisors offer many advantages, they don’t necessarily replace the need for human financial advisors. Robo-advisors manage investments through a robo advisor investment account, charging account management fees as a percentage of the invested amount. Instead, they can complement the services provided by human advisors, who can focus on offering personalized advice, addressing complex financial situations, and building long-term client relationships. By integrating human advisors into your robo-advisor platform, you can cater to clients who prefer a hybrid approach to financial planning. Technical Requirements included in InvestGlass robo for automated investing Robo advisor development is a process that combines technical and financial expertise to create a custom robo advisor application tailored to automated investment needs. Building a robo advisor requires a blend of technical expertise and financial acumen. The technical foundation of a successful robo advisor platform involves several key components: First, you’ll need proficiency in programming languages such as Python, Java, or C++. These languages are essential for developing the core algorithms that drive automated investing and portfolio management. Additionally, robust data storage and management solutions, including SQL and NoSQL databases, are crucial for handling vast amounts of financial data. It is especially important to securely process and manage the user's financial data, such as holdings, transactions, and overall financial situation, to personalize and optimize robo advisor services. Machine learning algorithms and libraries, such as TensorFlow or Scikit-Learn, play a pivotal role in creating intelligent investment strategies. These tools enable the robo advisor to analyze historical market data and make data-driven decisions. When working with financial time series data, such as stock prices, it is necessary to preprocess this data—using techniques like lagging, rolling windows, or resampling—to ensure accurate model training and reliable investment decision-making. Cloud infrastructure, provided by services like Amazon Web Services (AWS) or Microsoft Azure, ensures scalability and reliability, allowing your platform to handle a growing number of users and transactions. Security is paramount in the financial industry. Implementing encryption and firewalls protects sensitive customer data and financial transactions from cyber threats. Additionally, integrating external data sources, such as financial APIs and market data feeds, enriches the platform’s capabilities, providing real-time insights and updates. A user-friendly interface is essential for customer interaction. Developing an intuitive and responsive interface ensures that clients can easily navigate the platform, monitor their investment portfolios, and access financial planning tools. Furthermore, implementing risk management and compliance features is critical to adhere to regulatory standards and protect both the platform and its users. Given the complexity of these technical requirements, assembling a skilled technical team is indispensable. This team should possess expertise in software development, data analytics, machine learning, and cybersecurity to build a robust and reliable robo advisor platform. Swiss Security and European Compliance for portfolio management Security and compliance aren't just non-negotiable pillars—they're your competitive advantage in the robo advisor space! Protecting user data and ensuring rock-solid financial transaction integrity becomes your platform's secret weapon, especially when you're handling the most sensitive personal and financial information that clients entrust to your robo advisor. When you implement cutting-edge security measures like end-to-end encryption, bulletproof firewalls, and intelligent intrusion detection systems, you're not just safeguarding client accounts—you're building an unshakeable foundation of trust that sets your platform apart from the competition. But here's where you really shine: your strict adherence to financial regulations becomes a massive competitive edge! Your robo advisor doesn't just comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements—you excel at them through thorough data validation and verification processes that don't just prevent fraud, they guarantee the legitimacy of every single user on your platform. And when you nail compliance with regulations like the Investment Advisers Act of 1940, you're not just operating within legal bounds—you're delivering legally sound investment advice that clients can count on with complete confidence. By making security and compliance your top priorities, your robo advisor platform doesn't just protect user data and maintain regulatory approval—you establish yourself as the gold standard for reliability and integrity in the financial services industry. That's how you build a reputation that drives growth, attracts premium clients, and positions your platform as the trusted leader that everyone wants to work with! Challenges of Building a Robo Advisor Building a robo advisor is a multifaceted endeavor that presents several significant challenges. One of the foremost challenges is developing a robust and accurate algorithm capable of providing personalized investment advice. This requires a deep understanding of financial markets, investment strategies, and the ability to analyze vast amounts of historical market data. Ensuring the security and integrity of customer data and financial transactions is another critical challenge. With the increasing prevalence of cyber threats, implementing advanced security measures, such as encryption and firewalls, is essential to protect sensitive information and maintain customer trust. Compliance with regulatory requirements and industry standards is a non-negotiable aspect of building a robo advisor. Navigating the complex regulatory landscape requires a thorough understanding of financial regulations and the ability to implement compliance features within the platform. Scalability is another challenge that cannot be overlooked. The robo advisor must be capable of handling a large volume of customers and transactions without compromising performance. This necessitates a robust cloud infrastructure and efficient data management solutions. Traditional wealth management services often have high minimum investment requirements, which can limit access for many potential clients. A well-designed robo advisor can lower this barrier, making investment services more accessible to a broader audience. Creating a user-friendly interface is crucial for customer satisfaction. The platform should be intuitive and easy to navigate, allowing clients to monitor their investment portfolios and access financial planning tools seamlessly. Overcoming these challenges requires a skilled technical team with expertise in machine learning, data analytics, and software development. Additionally, a deep understanding of financial markets, investment strategies, and regulatory requirements is indispensable to build a successful robo advisor platform. Ultimately, building a robo advisor is about launching a sophisticated robo advisor business that demands expertise in both finance and technology. Cost and Revenue Models You'll discover that a brilliantly structured cost and revenue model transforms your robo advisor platform into a powerhouse of long-term success! Most robo advisors generate impressive revenue primarily through management fees, which represent just a small percentage of your client's investment portfolio. These fees deliver exceptional value by staying significantly lower than traditional financial advisors charge, making your robo advisor platform the smart choice for savvy investors who demand cost-effective investment management that actually works. Beyond those core management fees, you can supercharge your income through multiple revenue streams including interest on uninvested cash balances, profitable securities lending, and lucrative referral partnerships with other financial services providers. The magic of automated investment management empowers you to slash operational costs dramatically by eliminating expensive human intervention, which directly fuels your ability to offer competitive pricing that wins clients and drives growth. However, you'll want to recognize that building and maintaining your robo advisor platform demands strategic ongoing investments in cutting-edge technology, dynamic marketing, and exceptional customer support. Mastering the perfect balance between keeping costs manageable and delivering high-quality services becomes your key to creating a sustainable business model that delivers outstanding results for both your platform and delighted clients who keep coming back. Benefits and Drawbacks of Building Your Own Robo-Advisor When considering whether to build your own robo-advisor, it’s essential to weigh the potential benefits and drawbacks: Benefits Lower fees: Robo-advisors typically charge a lower management fee compared to traditional financial advisors, making them more attractive to cost-conscious investors. Management fees are a key factor in evaluating the cost-effectiveness of robo-advisors, as they are usually calculated as a percentage of the investment amount. Some platforms, such as Schwab Intelligent Portfolios, offer automated investing without charging advisory fees, making them even more cost-effective. Broader access: Automated platforms can serve a wider range of clients, including those with lower account minimums or less investable assets. Robo-advisors can also accommodate both taxable accounts and retirement accounts, providing flexibility in account types. 24/7 accessibility: Clients can access their investment portfolios and financial planning tools at any time, providing a more convenient experience. Drawbacks Initial investment: Building a robo-advisor platform requires significant upfront costs for technology, infrastructure, and regulatory compliance. While robo-advisors offer automation and lower costs, some investors may still prefer the personalized service and tailored advice provided by a traditional financial advisor. Launch and Growth Launching a robo advisor requires a meticulously planned strategy and flawless execution. The launch plan should encompass marketing and promotion efforts to create awareness and attract potential clients. Effective customer acquisition strategies are essential to build a solid user base from the outset. Understanding and targeting the right target audience is critical, as it allows you to tailor the platform’s features and messaging to attract investors who are most likely to benefit from your services. Starting with a minimum viable product (MVP) is a prudent approach. An MVP allows you to test the platform’s core functionalities and gather valuable feedback from early users. This feedback is instrumental in refining and enhancing the platform before a full-scale launch. During onboarding, opening a robo advisor account typically involves providing personal information, linking a bank account to fund the new account, and completing an onboarding quiz to personalize the investment portfolio. A well-defined growth strategy is crucial for the long-term success of your robo advisor. Expanding the customer base and increasing assets under management are primary objectives. Enhancing the user experience through continuous improvements and the development of new features, such as tax loss harvesting and retirement planning, can significantly boost client satisfaction... --- - Published: 2021-06-20 - Modified: 2025-10-16 - URL: https://www.investglass.com/what-is-a-spac-special-purpose-acquisition-company-and-how-does-it-work/ - Categories: Article - Tags: CRM, due diligence, invest in spac, raise money Many people are excited about the rise of SPACs. This is a new form of a public company that is looking to change investing for the better. In this blog post, we will discuss how companies should go about fundraising and why SPACs can be good for your portfolio. SPAC means Special Purpose Acquisition Company. It is a company that has been created to buy other companies, but will not be around for very long. Prior to an IPO, a company is considered a private company, usually with a small number of investors (founders, friends, family, and business investors such as venture capitalists or angel investors). If a SPAC is not required to provide shareholders with a proxy or information statement (for example, when a SPAC is not required to obtain shareholder approval of the transaction), you will receive a tender offer statement that contains information about the target business and your redemption rights. Once the special purpose acquisition companies management team and the shareholders of the acquisition target company have agreed on the conditions of the acquisition and the merger of the target company into the SPAC, the SPAC shareholders need to approve the envisaged acquisition. Since the SPAC is only a shell company, the founders become the selling point when sourcing funds from investors. There are many benefits to SPACs and they can offer some great opportunities in the marketplace. Some of these advantages include: Low cost financingFavorable capital gains tax ratesBetter than IPO - provide a faster and less expensive way of taking a company public According to a March 2021 study - A Sober Look at SPACs, 6 SPACs failed to merge. Those SPACs had to be liquidated when 47 successfully merged! This amounts to a failure rate of 11% from January 2019 through June 2020. What is a Special Purpose Acquisition Company and how does it work? Europe has been slow to catch on to the boom in blank check companies. We see oversaturation in the United States but not in Europe. European sponsors have previously been more inclined to list their SPACs in the US than domestically. Recent examples include German investor Rocket Internet, which launched Rocket Internet Growth Opportunities in March, and former Credit Suisse CEO Tidjane Thiam, who co-founded Freedom Acquisition I Corp. SPACs would look for EBITDA-positive companies. Since 2020, things seem to have become more flexible. Collect all your SPAC business into the InvestGlass deal flow management pipeline. The CRM is used to target companies and collect enough data to analyze the potential for your next raise capital campaign. With InvestGlass email marketing you will send targeted emails to investors. . How InvestGlass can help you raise money for your SPAC? 1. InvestGlass a complete CRM solution and enforce due diligence InvestGlass Swiss Cloud, our private markets software, offers to industry #1 tested tools to meet the needs of General Partner firms of all sizes. Private equity and venture capital firms in growth mode can quickly replace spreadsheets with a turn-key solution. InvestGlass is customer-centric and data-solution to help you make investment decisions faster, at scale, raise money. InvestGlass approval process system will enforce due diligence on the SPAC you decide to distribute to investors . The approval process will reduce email and paperwork while enforcing a transparent decision process for your teams. 2. InvestGlass offers a powerful campaign suite InvestGlass offers marketing automation and a campaign suite to track your investors' interests and engage them while staying on the same page. Campaign management software is a powerful tool that helps sales and marketing professionals create, launch, and maintain investment campaigns. InvestGlass marketing automation tools assist teams in automating repetitive tasks such as email, social media, and other digital advertising practices. With InvestGlass FORMS you can collect investors interest and book the trade into InvestGlass portfolio management tool. 3. InvestGlass is a Swiss sovereign solution As a non-US-based company, InvestGlass offers a unique alternative to Salesforce and Microsoft. Most CRM on the market for under the cloud act 2018 regulation. InvestGlass is a Swiss-based company and runs on its own code. Therefore your data are safer with InvestGlass. Get your InvestGlass free trial today. --- - Published: 2021-06-20 - Modified: 2022-08-25 - URL: https://www.investglass.com/do-you-know-what-is-myers-briggs-type-indicator/ - Categories: Article - Tags: myers briggs type indicator The Myers-Briggs Type Indicator (MBTI) is a personality test that helps people learn more about themselves and how they interact with others. This can be helpful for those who are planning on going into the workplace, considering starting a new business, or just want to gain an understanding of their own personal preferences. The MBTI was developed by mother and daughter Katherine Cook Briggs and Isabel Myers in the 1940s during World War II as part of a larger effort to help women who were entering the workforce find jobs that suited them best. Personality type invented by Isabel Briggs Myers Both Myers and Briggs were fascinated by Jung's theory of psychological types and recognized that the theory could have real-world applications. Jung archetype theories are still used today to describe personality types and how people interact with one another. The MBTI is a questionnaire that measures four sets of traits: E - Extraversion vs Introversion; N - iNtuition vs Sensing; T- Thinking vs Feeling, J-Judging vs Perceiving. There are 16 different personalities. The Myers Briggs theory reveal 16 types Each type is then listed by its four-letter code: ISTJ - The Inspector ISTP - The Crafter ISFJ - The Protector ISFP - The Artist INFJ - The Advocate INFP - The Mediator INTJ - The Architect INTP - The Thinker ESTP - The Persuader ESTJ - The Director ESFP - The Performer ESFJ - The Caregiver ENFP - The Champion ENFJ - The Giver ENTP - The Debater ENTJ - The Commander Taking the Myers-Briggs Type Indicator can provide a lot of insight into your personality, which is probably why the instrument has become so enormously popular. Even without taking the formal questionnaire, you can probably immediately recognize some of these tendencies in yourself. Matching personality types is key to build a stable team. You can collect this data by building with InvestGlass digital forms personality preferences. Building personality tests is easy can also help your team understanding personality type in a ludic way. With only a few questions you can suggest career planning for your team as the test will reveal a unique personality. Most people will enjoy answering those questions. The current version of the Myers-Briggs Type Indicator includes 93 forced-choice questions in the North American version and 88 forced-choice questions in the European version. For each question, there are two different options from which the respondent must choose. Turn your MBTI into digital with InvestGlass Digital Forms No programming is needed to build onboarding forms. Indeed, onboarding, which is cumbersome and time exhaustive, becomes fast and easy with InvestGlass. The personalization of forms and surveys, as well as the already available templates, convey an easy process in which efficiency is maximized for financial platforms. InvestGlass’s experience and wide range of clients have impacted positively on realizing the need for a customizable offer. This feature is a latent component in the onboarding process that tailor your needs as you wish.   Onboarding can be made solely digitally, solely manually (written by hand), or a combination of both. Incorporated into the CRM, few different well-know digital signatures are available. Yet, paper trails can remain under the condition that you type the relevant written add-on manually. Get started with InvestGlass Digital Forms today! --- - Published: 2021-06-17 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-to-automate-your-travel-request-process/ - Categories: Article - Tags: travel request The current health crisis has shadowed doubts and limitations over many activities and set up a new normal. Travelling has been one of the most affected sectors of the economy and individuals have seen great restrictions on their movements. Besides the inability to travel due to closed borders, PCR tests and quarantines have hindered travel due to the additional travel expenses they represent and the hassle they create.   Focusing on businesses and employees, business trips have become rarer and rarer. Yet, as the world will slowly reopen, so will business travel. Management teams demand employees and team members to submit travel request forms in order to decide upon the relevance of such demand. This article will focus on explaining the travel request process and the efficiency enhancement of using automation software to digitalize the travel request approval workflow. What is a travel request? A travel request form for business trips is a means of record-keeping in the world of corporate travel and business travel. It prevents using emails or paper. Employees fill in the form with travel details, travel costs, travel itinerary, accommodation requirements, and the key information relevant to their trip inside InvestGlass "Travel Request" widget. This travel request form is then submitted and an approval process is launched. The people - "approvers" - set for this approvral process can then accept or reject the travel request. How to automate travel expenses? In most companies and institutions, expenses outside of travel are taken into account directly via an expense claim. Here with the InvestGlass travel request, you can easily collect this data in the same process. Travel expenses are the core and focal points of travel requests. The cost center needs to assess the veracity of the expenses via extensive manual processes. This is why the submitted request for the upcoming trip needs to be as detailed as possible. Besides, travel requests are usually linked to an invoice number. This invoice explains precisely the budgeted costs to the finance department. When an invoice is produced, data entry may create a human error due to repetitive tasks. Yet, such an invoice system remains the most used workflow by employees and managers. Travel are key for new sales Who will approve the travel request? Once the travel request form is submitted with all the necessary information required, including invoice numbers. The travel demand is assessed by the approvers. Approvers may be the person's manager, the employee in charge of travel policies, or any person decided by the company. This approval process can include electronic signatures from the approvers and 2FA via mobile devices. Yet, this process is usually simple and demands at least 1 or 2 approvers. Once the travel request approval is granted, a data limitation is usually imposed on the person leaving. InvestGlass Travel Request What kind of CRM restrictions will the travel request offer? Once the project details and trip details are finalized, the start date is set, and the contacts to be visited are decided, the travel request approval process launches an automatic temporary data limitation for the duration of the trip. This automation reduces errors and avoids letting your employee have access to your data when on leave. This system is super useful for private banks, or any business looking to restrict the access to the CRM while travelling. https://www. youtube. com/watch? v=N92yLq648Dk What would happened if you don't use a travel request system? A lack of a proper travel request digitalization workflow poses many and various challenges: Time management and human errors Keep track of key information No control over travel costs Risk of data leakage Poor management visibility The combination of these challenges has a negative impact on your teams' efficiency and stress levels. How to convince your company that automation and digitalisation is the right way to go? In today's fast-paced business environment, streamlining operations is paramount. Leveraging digital tools not only expedites processes but also enhances accuracy by seamlessly integrating with existing systems. In fact, a significant 72% of industry leaders concur that digital tools fortify business resilience. For companies seeking an efficient, cost-effective solution, InvestGlass offers an exceptional low-code workflow automation platform tailored for travel requests. Its user-friendly interface ensures minimal training, allowing for a swift transition. When planning a business trip, an employee merely inputs the trip's purpose, itinerary, anticipated expenses, and other pertinent details. The system astutely directs the travel request for validation to the relevant authority or authorities, contingent on the projected expenses and any pre-trip financial requests. Beyond the immediate process, InvestGlass equips businesses with valuable insights to continually refine and expedite the approval workflow. Metrics such as average approval duration, user task completion times, and employee efficiency are readily available. This means that regardless of your company's scale, InvestGlass's travel request system is the ideal tool to ensure efficient, error-free operations. --- - Published: 2021-06-15 - Modified: 2025-03-24 - URL: https://www.investglass.com/how-to-build-a-robo-advisor-from-scratch/ - Categories: Article - Tags: roboadvisor Many financial advisors struggle to attract new clients due to limited time and expertise in developing their own robo-advisor platforms. However, collaborating with established robo-advisory firms can provide a viable solution. For instance, Betterment offers a digital platform for advisors, enabling them to manage client assets with built-in financial advice without developing proprietary systems (Betterment - Wikipedia). Similarly, SigFig partners with major financial institutions like Wells Fargo and UBS to provide customer engagement software, allowing advisors to leverage advanced technology for enhanced client services (SigFig - Wikipedia). By utilizing such partnerships, financial advisors can expand their client base without the complexities of building their own robo-advisory platforms. Many financial advisors are not able to attract new clients because they don’t have the time or expertise to create a robo advisor. fake rolex InvestGlass is an online platform that lets you build your own robo advisor in minutes. It’s easy, affordable and respects MIFID and FinSA regulations. You can embed it into your client portal or public website. Digital banking is made possible with a Swiss Cloud. InvestGlass is a cloud-based software solution that lets you easily design and deploy a beautiful robo advisor form for your website without any programming knowledge needed. Our smart algorithms will guide investors through the process of choosing their investment goals, risk tolerance and asset allocation, while automatically calculating their expected return based on real market data from multiple exchanges around the world. The result will be displayed as an attractive pie chart with percentages clearly labeled next to each category of assets (stocks, bonds etc. ). This is the perfect first step to build you own neobank. --- - Published: 2021-06-15 - Modified: 2025-10-28 - URL: https://www.investglass.com/which-license-do-you-need-to-become-a-neobank/ - Categories: Article - Tags: neobank license The shift toward digital banking is accelerating, with 36% of UK adults now using digital-only accounts, and 64% of millennials relying on app-based banking (Finder). Leading neobanks like Revolut and Monzo are thriving, with Revolut surpassing 45 million users globally and Monzo exceeding 10 million UK customers in 2024 (UK Tech News). As digital preferences grow, traditional banks must innovate to stay competitive. Which license do you need to become a neobank? Do you want to be seen as a niche bank neobank is a new form of digital-only bank. Like traditional banks, they offer products and services like checking accounts with debit cards (or credit cards if the neobank offers them), savings accounts, loans, mortgages, investment management services and more. The difference? Are traditional brick-and-mortar banks resistant? Most neobank have payment license that does not qualify an institution to be designated as a “neobank. ” Only institutions holding a credit institution license may call themselves a “bank” or a “neobank”... most banks are backed by the Temenos or Arkea infrastructures. Today, the number of new neobanks entering the market each year is 5 times greater than it was in 2016. This revolution has largely been concentrated in Europe and Asia. Players you know and might want be inspired from are in the UK (Starling Bank), France (Qonto), Finland (Holvi), Germany (N26), and Russia (Tinkoff). The New Financial Services in Europe In Europe, neobanks are leveraging the European Payment Services Directive PSD1, which allows new institutions to enter the financial services market with less stringent approvals. It is therfore easier to get a licence in France thanks to the National Competent Authorities—NCAs—such as the ACPR (France), in the United Kingdom with FCA, or in Germany with the BaFin.   Which license do you need to become a neobank versus traditional banks? The credit or banking license is not savings accounts A credit or banking license allows a financial institution to accept customer deposits and issue credit using customer funds. Yes, we are very closed to a traditional bank. Banks accounts are opened now with virtual banks portal and such companies offer FOREX transactions, robo advisor, simple advice, and assistance in asset management, and services related to securities such as socially responsible investment. The subscription to services is made through a digital banking platform and this is a real competitor strategy facing existing banks. Banking licenses are delivered by a competent authority. Applying for this type of license could be quite difficult for the new digital bank. For example in Switzerland, building this type of new digital bank it's a real challenge, higher than Cervin climbing and we strongly suggest you contact us before you start this process. Usually to build this type of bank you will need a greater capital requirement and very strong and well-known staff in Berne. Building this type of traditional bank could take from 12 to 24 months at least depending on the jurisdiction you will select. Usually to build this type of bank you will also need a very strong banking services partner for custody and accounting. Electronic Money Institution License Another option is to obtain an electronic money license which will support financial payment services including the creation of IBANs and BIN sponsorship - credit card. Here an electronic money license allows the license to provide the same banking experience to customers for everyday payments. However electronic money license has some real limitations. So if you want to create conventional banks this is a dead-end. An electronic money institution license is quite cost-effective and a very nice option for those looking to provide e-money services. This type of license is not meant to issue a credit or analyze credit risk. This type of license is not working for deposit insurance or traditional custody of clients' funds. If you wish to custody funds then you should go with a partnership... Neobanks help traditional banks... traditional banks help neobanks. Thank license can be obtained usually in less than 12 months and the legal fees also or less important. You should count around €150,000 for a traditional regulatory license application. The average cost of setting this type of virtual bank would cost you from one to €2 million. The Payment Institution License Another option is to go for a payment institution license or PI this supports payment services and everything transactions to be carried out by card or direct debit on the direct system. Dissolution also provides cash with drawls and forest transactions. Thanks to DSP2 PSD2 pasty to dissolution is actually quite efficient in Europe. However, dissolution also has some limitations PI does not allow long-term credit but you can use a specific loan repairable bridge with other financial institutions. In a way, this is a shortcut if you wish to have a full banking license. You have to carefully look into a partner bank's program and see how your personal loans service can be hosted under their umbrella. In contrast to EMI, PI can not take custody! You must work with a credit institution where the funds will be guaranteed up to €100,000 per client by the Deposit Guarantee and Resolution Fund in France - the FGDR - Fonds de Garantie des Dépôts et de Résolution. You will go for a PI if you wish to become one day an established bank. The application process takes less than 12 months. Legal fees for this type of structure range from €50K to €150K. The price depends on the financial products, and bank account activities you wish to provide. On average your challenger bank will have to be strong of €450,000 to €1. 5 million to fund the whole operation. The Payment service provider agent model If you're an Asian model you need to have your own type of light license and your help. Must startups and organizations appreciate going under the umbrella of another company? Start-ups operate under third-party until they achieved sufficient size to join challenge banks' flock. They will have to follow a virtual banking policy as well as a partner virtual banking license policy. Those new banks operate in a white label debit card. The umbrella bank is now a service provider and deposit accounts, currency changes, current accounts, budget management, online banking is licensed usually two days umbrella company. This umbrella company will make money with bips of the assets. under management or transaction flow. Very nice way to test the market before you actually start your own bank. Obviously, the main advantage is that you can start quickly. The biggest disadvantage is that you are dependent on a third-party system and control... so if you need to manage complex KYC and remediation. You should test carefully that the umbrella financial service providers will follow with your growth. Monthly maintenance fees can be a hurdle for this model. Payment Neo neo licenses Throughout the world now it is possible to benefit from more flexible regulation. You can build your own bank without the complex banking license through the start of pseudo banking licenses. This new type of license is opening the gates to new digital bank opportunities. New version of Instaprint bank offers in reality financial services such as payments into lenient regulation. Payment licenses are often associated with regulatory send boxes which provide testing grounds for new digital banks. How does InvestGlass help you with building your own banking services? InvestGlass is a next-generation core CRM system that connects you to any fintech proving an API. We connect the CRM core to typical neobanks services and help companies partner with the best fintech. We build robo advisor to create any type of onboarding for financial health, insurance, mortgage, MIFID, FinSa onboarding, and more. InvestGlass is a cloud-native platform but we can also set up InvestGlass on your on-premise. We love creating new business models : upgrading traditional banks connecting banking services money management app connect to money transfers create insurance companies modernize physical bank branches set peer-to-peer payments system building a full-fledged banking services platform connecting to physical branches with new digital experiences lifting automation, in providing customer relationship services automation create mobile app --- - Published: 2021-06-12 - Modified: 2024-07-23 - URL: https://www.investglass.com/5-cold-email-templates-for-your-sales-team/ - Categories: Article - Tags: cold email templates How to Craft Winning Cold Email Templates B2B in 2023 For any B2B marketers wanting to increase their ROI, it’s crucial to get your cold email game up in 2023. This blog post can help by offering the top recommended templates for crafting effective emails as well as tips and success stories from those who have already achieved stellar results with this approach. We know that 93% of B2B marketers utilize emails and 59% find them a major source of return so ensure you set yourself apart! It's all aboute the very first line. Positive set up call/meeting Not interested Not interested right now Send me more information We are already working with someone I told the right person about you, and they’ll get back to you if they are interested Out of office notifications Key Takeaways for cold emailing Craft winning B2B cold email templates in 2023 with the AIDA Formula, PAS Technique, Problem-Solver Template and more. Personalize emails to build rapport & increase transaction rates. Follow up regularly, ensure deliverability & track results for maximum success. Top B2B Cold Email Templates for 2023 Mass Email with InvestGlass To be successful in this competitive market, it’s critical that your sales team know how to craft standout emails. With billions of emails sent and received each day, the use of high-quality B2B cold email templates is essential. Here are five top recommended examples for 2023: AIDA Formula Template, PAS Technique Template, Problem Solver Template, Insightful Research template, and Curiosity Driven Templates - all proven to boost open rates as well as response & close deals! The AIDA Formula Template The AIDA Formula Template is a trusted approach that aims to catch your prospect’s attention, address their pain points and motivate them into taking action, such as having a call with sales reps. This technique can work very well for data-orientated companies or expensive clients because it gets straight to the core of the prospects’ issues while providing an answer in form of either customer feedback or offering value solutions. Once you merge this formula when constructing B2B cold emails not only does it draw focus from potential customers but also encourages eagerness and desire for whatever product or service you are promoting. Towards the end a decisive call to action should be included which will prompt movement towards reaching targets. Thus improving chances on closing deals successfully! The PAS Technique Template Subject lines can be key in a B2B cold email outreach campaign. When you reach out to the right person at your target company, it is essential to demonstrate an understanding of their pain points and provide a solution with tailored templates or even just one simple “quick question. ” To start off this process effectively, open by asking if their company faces any particular difficulty related to the problem presented. Highlight how negative consequences come into play without agitating them too much. Offer solutions that use custom-built B2B emails instead! Lastly but not least importantly make sure there’s clear call-to-action – inviting them for a quick conversation about potential resolutions will increase successful rates during these campaigns greatly. Ultimately using specific Cold Outreach Email Templates based on audience research should aid as well, so consider taking some time designing those beforehand! The Problem-Solver Template When it comes to cold emails, using the Problem-Solver Template is a great way for your message to stand out and address key pain points. This technique involves uncovering what difficulties recipients are dealing with, showing them how you can be part of their solution through success stories or customer testimonials that provide social proof about why they need you as well as giving an effective call-to-action at the end that invites them learn more about your service or schedule Discussions. To create this type of email: first note down any issues prospects might have. Then show exactly how you’re able to help resolve these problems. Include evidence from customers who found success in working with you and finish off by requesting additional engagement such as inquiring into details regarding yours services or setting up meetings. The Insightful Research Template At the beginning of your email, you can demonstrate your expertise and understanding of their industry by incorporating a piece of insight about the prospect’s business. This could be something like an achievement or how they may be affected by certain trends in their field. Doing this research shows that you have taken genuine interest in what will help them succeed. Include details on why and how your product/service would benefit from being applied to capitalize on this trend or overcome any challenges they are facing through providing a call-to-action inviting them for a quick call where Information is shared as well as offering other resources so that the person can become better acquainted with everything else related to it such as documentation, video presentations etc. . The Curiosity-Driven Template To construct a curiosity-driven email, start by forming an engaging and captivating subject line that will capture the reader’s interest. Then use your opening sentence to Build up anticipation about what value your product or service can provide. After this brief introduction is done, present a clear call-to-action which invites prospects to find out more information and possibly schedule a discussion regarding how it would benefit their enterprise. This strategy of arousing intrigue in both the subject lines as well as early messages helps stand out amongst other emails found in people’s inboxes. Integrate InvestGlass CRM elements inside your emails Crafting the Perfect B2B Cold Email Template Having a set of effective cold email templates is just one aspect for developing the perfect B2B cold email. It’s important to also comprehend some key practices which are essential in constructing an optimal message, such as understanding your intended audience, personalizing emails with compelling subject lines and opening lines, creating content-rich body paragraphs that carry meaningful weight when read alongside having clear call-to-actions present at every touch point during this outreach process will ensure success and provide better outcomes from anycold email campaign you run. Know Your Target Audience Before you initiate any cold email campaign, it is important to perform research on your target audience so as to effectively customize the content and approach of the message. Gather information regarding their issues, interests, and preferences. This will help make a connection with them through personalized emails that address their individual needs. To dig deeper into knowing who they are, social media websites such as LinkedIn could provide insights towards goals or obstacles faced by prospects To giving clues about what resonates most for each person – thus making an impression when reaching out via cold mailings. Making sure messages have been tailored appropriately increases one’s chances of successful outreach compared to generic ones sent without personalization effort put in place first. Personalization is Key An essential part of any successful B2B cold email campaign is personalization. Addressing the customer’s name, organization and pain points not only ensures that your message isn’t flagged as spam but also enables you to create a connection with them. Studies have proven personalized emails can yield six times higher transaction rates, it needs to be at the core of your strategy for success. To ensure all messages are uniquely tailored for each prospect, consider using InvestGlass AI email solution. This tool allows you to create personalized cold sales email templates that take into account each prospect's company, job title, and pain points. You can even customize the email subject line to include the prospect's name or company name, adding an air of authenticity that can make a significant difference when trying to win over clients. Additionally, writing cold emails becomes a breeze with the use of pre-designed sales email templates. For instance, if you know your prospect is struggling with a competitor's product, you can tailor your cold outreach emails to highlight how your solution can alleviate their specific pain points. This not only shows that you understand their needs but also presents a unique selling proposition that can increase your chances of converting potential customers into actual leads. ChatGPT integration with InvestGlass to help banks and advisors Furthermore, the InvestGlass AI email solution can automate the sales process, allowing you to send out these personalized emails in just a few weeks or even days. It can also provide additional resources like the best cold email templates, strategies for crafting compelling subject lines, and tips on how to write personalized emails that pique the recipient's interest. Lastly, you can add a professional email signature to your emails to establish credibility and provide your prospects with your contact information for a brief call or a LinkedIn profile visit. With the InvestGlass AI email solution, crafting the perfect B2B email template for your sales teams has never been easier! y. . Compelling Subject Lines Matter When it comes to emails, the subject line is absolutely key in catching your prospect’s attention. It can be argued that 47% of whether or not someone will open a message hinges on how appealing this text appears, so creating one which grabs their interest needs to become a priority. Short and personalized subjects tend work best – steering clear of words like ‘click here’ or ‘make money’, as these may cause filters to mark them as spam. Also focus on arousing curiosity. Maybe addressing an issue they’re struggling with - then you’ll boost up email opening rates plus have more chance at engaging readers effectively! Engaging Opening Lines and compliance Crafting a great subject line is an important part of any successful cold email campaign. The opening lines should provide something valuable to the reader, and address their needs or challenges so they’re encouraged to continue reading. This allows you to direct them towards taking action for what your product can offer in terms of success. By presenting this value from the start, prospects are more likely be responsive which furthers your chance at having positive outcomes through such campaigns. As a content marketing manager, it's crucial to understand how InvestGlass, with its portfolio management system, can streamline your business operations. This tool can help screen which securities and products can be offered to which clients, ensuring suitability and appropriateness. Before sending sollicitation to your investors - check suitability and appropriateness The system is particularly useful when crafting cold sales email templates. With the ability to tailor each template to the prospect's job title and pain points, your sales emails become more relevant and impactful. This is a key element of a successful cold email strategy, allowing you to write cold emails that resonate with your potential customer on a deeper level. Moreover, the system allows you to create a compelling subject line, which is often the deciding factor whether a cold email is opened or ignored. Even one-word subject lines can be effective if they align with the companies' focus or address a prospect's pain point. With InvestGlass, you can generate more leads, turning every cold prospect into a potential customer. It even allows you to leave a personalized voice mail for those hard-to-reach prospects. Effective Email Body The main content of your email should be persuasive enough to get the prospect’s attention and make them act. To craft a convincing body, present solutions that can alleviate their issues while incorporating social proof as evidence for your claims. Keep it brief by using simple sentences and paragraphs. This way you can keep their focus on what matters most: satisfying their needs with the value of your product or service. Showcase successful outcomes from customers who have already used you—addressing challenges they faced in order to highlight how effective these products were for addressing pain points specifically related to theirs—and use this narrative effectively throughout your message . By including all relevant elements like these into one succinct argument, prospects are more likely motivated by curiosity about learning more information after reading through everything presented within the email’s body copy. Clear Call-to-Action A call-to-action (CTA) within your cold email can dramatically boost the response rate. This CTA should be visible and directive, such as “Request a demo” or “Read our blog post. ” By making it easy for prospects to understand what they need to do next, you have an improved chance of sealing more deals in the end. Including this clear direction at the conclusion of emails is essential if you are looking for high success with cold outreach messages! Maximizing B2B Cold Email Success When it comes to B2B cold email campaigns, emphasizing three main components - follow-up emails, guaranteeing they reach their intended targets and ongoing improvement, will lead to greater success in closing deals and cultivating meaningful partnerships with prospects. Follow-Up Emails For a successful B2B cold email campaign, sending follow-up emails is essential. Data shows that response rates can go up to 65. 8%, so it’s important to make sure your emails are tailored and meet the recipient’s requirements precisely. Utilizing CRM software for automated tracking of messages ensures you don’t let any opportunities slip through your fingers. Avoid overdoing this step. More than five follow-ups may put off potential customers instead of encouraging them into purchasing something from you. . To achieve success in gaining replies and converting sales when using cold outreach methods, personalize each message sent with precise timing between responses. Ensuring Deliverability If you want your cold email to get noticed, make sure it is reaching the prospect’s inbox. This can be achieved by following three essential steps: verifying addresses, steering clear of spam triggers and using a reliable mailing service provider. Verifying contacts’ emails eliminates mistakes in sending messages that could damage sender reputation. While avoiding any kind of content which might trigger as “spam” will keep all important information intact so that it can pass through filters easily. Last but not least, opting for an experienced SMTP entity helps ensure mail delivery with less probability of failure or ending up in junk folders . Continuous Improvement Build intuitive automation with InvestGlass no code automation solution Monitoring your campaign performance and adjusting your strategy based on data-driven insights will help you optimise the effectiveness of your cold email campaigns. Play around with different subject lines, copywriting, and templates to find what works best for engaging with a B2B target audience. Refine over time by staying informed about industry trends and practises so that you can make sure each message reaches its fullest potential. Real-Life Success Stories Successful B2B cold email campaigns can provide helpful motivation for your own marketing endeavors. A blog post with these stories will show you how to be proactive and use well-made templates while personalizing emails in order to make a connection with prospects, leading them towards completing deals. An example of this is an effective message that had praise, enticing hints, as well as a straightforward request which was featured on Inc. com. It got the attention of Richard Harris who followed his intuition and accepted the call, ultimately resulting in... --- - Published: 2021-06-11 - Modified: 2025-03-18 - URL: https://www.investglass.com/how-to-create-a-quiz-online/ - Categories: Article - Tags: form, online quiz, quiz Ensuring regulatory compliance is a costly and time-consuming challenge, with organizations facing over 61,000 regulatory events in 2022 alone (Corlytics). One effective way to improve compliance awareness is through employee quizzes, which reinforce knowledge and reduce legal risks. Studies show that companies with regular compliance training reduce violations by 50%, making assessments a crucial tool for maintaining adherence to evolving regulations. What kind of quiz would you like to create? Short, long, multiple-choice, or a matching game? Are you a small business or a freelancer? Whatever the case may be, we have 5 steps for creating an awesome quiz online! We will discuss how to get started with your design process and making it user-friendly. We also give some examples of quizzes that people love around the web so you can see what we're talking about! Step 1: Give your Quiz a Name It is very important to give a name that will be interesting enough to attract potential customers or users. Your name should be catchy but at the same time give a description of the topic you are about to discuss. Tags can be used on your prospect to build a personality quiz, or client risk classification if you are dealing with a private banking business. Step 2: Enter your questions and answers or use a prebuilt quiz template If you are addressing your questions to students or investors, you should make sure that your questions are short. The best quizzes are short and easy to answer. But if you want a more in-depth quiz, it should be well organized with the right mix of theoretical questions and practical ones. Your questions should also focus on one topic rather than cover too many and too many answer options. Setpoint value to each answer to get points for correct answers. The data analysis will show you quickly respondents' knowledge or preferences. The points will show you student progress and client risk level. Scoring is flexible with the four mathematical operators +- / x. At last, don't forget to ask respondents their email address or name to make sure that you will know who answered the survey. Step 3: Customize your online quiz design with a zero-code quiz maker Investglass templates can be changed to customize your forms with your own colors, and background in the preview, save, and submit buttons. Personality quizzes can be coloured. The branding is fully customizable. Customization is particularly important if you are hosting your quiz on your website for lead capture. You can select multiple question types and connect the correct answer to CRM categories, tags, or CRM fields. This direct link to InvestGlass CRM is extremely powerful! Step 4: Share your quiz The "trivia quiz" can be shared on social media, your website, or via email. If you are using your website; your website should be secured with an SSL - HTTPS. You can restrict the hosting parameter in the options settings to make sure that only in the designated website your form will be visible. You will spend few minutes reading all options in the settings tab to understand the options for your quiz. Before you activate the quiz, try to check if the font size and the text look good. Make sure that the point value is coherent and the question type is suited to your quiz mindset. It's important to collect answers or feedback that your leads or users understand your top priority. Step 5: Play, and watch your statistics for the educator or compliance officer Responses are collected into InvestGlass which will record any information from basic lead captures to complex question types. As you collect email addresses, at the end of the question you can also forward feedback to your respondents. Multiple users can be notified when quiz results are generated. Have you ever wanted to find out more about what your customers or prospects are thinking? If so, then we may have the tool for you. InvestGlass is a quiz-based survey that can be used in many different ways. You might use it as an educational exercise to teach someone something new about themselves and their cognitive biases, such as how they make decisions based on emotion vs logic. It's the perfect product to build math quizzes, classroom quizzes, trivia quizzes, compliance classification, lead capture, and customer survey. No programming skills are required. Or maybe you want to know why people aren’t buying from your site like they did last year (or this morning). In these cases, InvestGlass could help by letting you ask questions that will reveal some of those hidden insights into customer behavior and attitudes towards your product. Contact us today! --- - Published: 2021-06-10 - Modified: 2025-03-21 - URL: https://www.investglass.com/what-are-forms-in-html/ - Categories: Article - Tags: alternative to forms in HTML, bank onboarding, neobank onboarding 1. HTML Forms HTML form is used to collect user input from an HTML form. The user input is often sent to a server for processing. In this tutorial, you will learn how to create a form in HTML to collect your us... InvestGlass' HTML forms are the InvestGlass way of booking securities/shares. They are used when you want to buy or sell a security/share, and InvestGlass uses them to track your positions. InvestGlass also uses these forms to generate confirmations, which InvestGlass then emails to you. To get started, you will need to have an InvestGlass account. Once you have an account, you can log in and access the HTML forms by clicking on the 'HTML Forms' link in the main menu. From there, you can fill out the form and submit it for processing. InvestGlass will then send you a confirmation email with all the details of your transaction. 2. What are web forms? Web forms are often used to interact with websites and web applications. The controls can be single or multi-line text fields, dropdown boxes, buttons, checkboxes, and radio buttons. They are often paired with text labels that describe their purpose to both sighted and blind users. Forms are used on the client-side to update the user with new features and provide forms to reflect the user’s information. Forms usually send data to the server for processing and storage purposes. https://youtu. be/r45otJEAFro 3. Designing your form with InvestGlass Designing short, user-friendly forms is essential to avoid user frustration. According to the Baymard Institute, 22% of U. S. shoppers abandon forms due to overly long or complicated processes. HubSpot also reports that reducing form fields from 11 to 4 helped one company boost conversions by 120%. In this article, we’ll build a simple contact form with name, email, and message fields, plus a submit button that sends the data to a server. 4. The Element The HTML element is a container for different types of input elements. It's used to create an HTML form for user input. The form element is an element like a or element. We'll look at how those attributes work in our Sending Form data article later on. For example, add a --- - Published: 2021-06-10 - Modified: 2025-10-28 - URL: https://www.investglass.com/web-forms-the-ultimate-guide/ - Categories: Article - Tags: web form builders Web forms play a crucial role in user engagement, with well-designed forms increasing submission rates by 17%(Nucamp). Built with HTML, CSS, and JavaScript, they enhance interactivity and streamline data collection. Integrating forms with platforms like InvestGlass allows businesses to automate workflows and improve efficiency. They can also leverage features like master pages, view state, and modules to ensure consistency and performance across web pages. From a marketing point of view, web forms play a pivotal role in lead generation and customer engagement, often forming the backbone of campaigns. This blog explores the programming model behind web forms, provides articles, references, and best practices, and includes a table of contents with valuable links to help you integrate forms seamlessly into your InvestGlass-based projects or other platforms. Join us in this series as we break down how web forms contribute to the contents and usability of any web site. What are web forms? A web form is one of the main points of interaction between a user and a website, significantly impacting the user experience by collecting user input. The controls can be single or multi-line text fields, buttons, checkboxes, or radio buttons. They should fit your business’s needs and help you gather the information you want from your leads. The forms are mostly created using the element, but there are some other elements to learn about too. There’s no single way to create a web form, so there are several tools and software programs that can help you create your forms. Basic to Designing your web form Designing forms is an important step when you are building a site or application. They are not just functional elements; form fields are strategic tools that can significantly benefit your business. The bigger your form, the more you risk losing users, but a well-crafted form can streamline data collection and enhance user interaction. A well-designed form can also improve conversion rates by making it easier for users to complete and submit their information. Key Benefits of Web Forms for Businesses Efficient Information Collection: Web forms allow you to collect and manage information easily and efficiently, which is crucial for obtaining valuable data from potential customers. The bigger your form, the more you risk losing users, but a well-crafted form can streamline data collection and enhance user interaction. Seamless Integration: Embedded right into your website, forms make it easy for leads to share their information without navigating away from the platform. Data Storage for Analysis: Once a lead completes a form, their information is stored until it’s ready for data analysis, offering insights into customer behavior and preferences. In this article, we’ll make a simple contact form with three text fields and one button. We are asking the user for their name, their e-mail, and the message they want to send. We suggest you use InvestGlass as this will protect yourself and your business with Swiss digital sovereignty. Of course, using Google Sheets is free and easier however meaningful data should be stored in legislation you trust. InvestGlass back-end servers are hosted in Switzerland. If you’re a large institution, like a large bank, a non-profit organization, or central government departments, we offer a solution that you can host directly on your server. This solution is used by local authorities when they wish to create surveys or verify the trustworthiness of citizen identity. For banks and financial institutions, we are often advising to start with a very small welcome form. This form should include first name, last name, email, phone but not more... then we advise you to connect to a name check or face recognition tool such as ONFIDO. Once information is recorded inside InvestGlass CRM, you will use email automation to send a confirmation with a mobile number, or via an email notification. This is a great feature to make sure that new leads will properly record their information. By embedding these smartly crafted forms into your website, you not only make it easier for prospects to provide their information but also leverage the data collected for strategic decision-making and customer engagement. Digital onboarding InvestGlass Don’t need a visual studio express, InvestGlass is a node code form solution? With InvestGlass Swiss Cloud – no programming is needed to build onboarding forms using a form builder. Indeed, onboarding, which is cumbersome and time-exhaustive, becomes fast and easy with InvestGlass. The personalisation of forms and surveys, as well as the already available templates, convey an easy process in which efficiency is maximised for financial platforms. InvestGlass’s experience and wide range of clients have impacted positively on realising the need for a customisable offer. This feature is a latent component in the onboarding process that tailors your needs as you wish. We build neobank solutions. Onboarding can be made solely digitally, solely manually (written by hand), or a combination of both. Incorporated into the CRM, few different well-known digital signatures are available. Yet, paper trails can remain under the condition that you type the relevant written add-on manually. Data access is possible with the forms, then your customers don’t need to re-input a second time already answered questions. Forms can be used to simply capture email addresses but it can also be used as complex building blocks for account opening or product subscriptions. Forms are fully customisable so you can decide if you wish to offer a safe, a reset, or a submit button. Forms are also a very affordable alternative to expensive web applications. With a fully customisable user interface, you will color your form with your own company colors. You just need to create your webpages, then embed InvestGlass form, HTML elements, within your website. What are Web and mobile environments? Forms and form fields are built-in form designs built for mobile phones. You should make sure that clear instructions are properly visible for any type of user. Onboarding with web forums should be easy to use for Millennials or baby boomers. HTML5 forms are embedded I-frames. You just need to make sure that your public website is using a security certificate known as SSL. Mobile optimization is crucial to ensure that forms are user-friendly and functional on mobile devices, which is a key aspect of responsive design. Mobile environments are requiring more customer data input and they’re asking for it in different ways. The typical mobile form field, such as a text field or a drop-down list, is easy to understand and use. But, some form fields are specific to mobile devices. For example, the date picker control is useful on a mobile device when you want. Make sure that relatively few changes are made to the form because you don’t want users to be confused about how to use your form. Put only relevant content inside these forms. If you are using a form for data entry, make sure that the user experience is optimal on both web and mobile devices. Forms that work well on a desktop computer might not work well on a mobile phone or tablet. How to Improve the Design and Usability of Web Forms Creating an effective and user-friendly web form is essential for capturing valuable information from your visitors and enhancing user experience. Here’s how you can enhance both design and usability: Implementing form validation can help ensure that the information collected is accurate and complete. Prioritize Clarity and Brevity Ensure that your web form is straightforward. Use clear headers and concise field titles. Position the form in a logical place on your website, avoiding any unnecessary information that could confuse users. Clear and concise forms can significantly enhance user engagement by making the process straightforward and quick, and form validation ensures the accuracy of the information collected. Select Appropriate Form Fields Choose input fields that are relevant to the information you need while ensuring they’re easy for users to understand. If detailed responses are required, use long-text fields. For shorter answers, opt for short-entry fields and use input constraints to guide user responses. In surveys, use multiple choice or checkbox options where applicable, and radio buttons for single selections. Implement Input Constraints Utilize input constraints to guide responses. For instance, if a single-sentence answer is needed, limit the text entry to one sentence. This helps ensure quick and accurate input from users, saving their time and yours. This approach not only saves time but also enhances data accuracy by guiding users to provide the correct information and providing clear error messages when needed. Include a Clear Submission Option A prominently placed “Submit” button serves as a clear call to action, assuring users that their data will be successfully sent and acknowledged. This clarity enhances user confidence in the process. Simplify Form Layout Long forms can be overwhelming. Keep fields in a single column unless logical grouping is required (like day, month, and year). This approach maintains readability and reduces user fatigue, enhancing the overall user interface. Enhance Visual Appeal Appealing design attracts users. Ensure forms are professionally branded and consistent with your company’s aesthetic. Use harmonious colors, readable fonts, and a tidy layout to make the form inviting. Using a clear visual hierarchy can help guide users through the form, making it easier to complete. Leverage Smart Features Use smart fields to avoid repetitive data entry by recognizing returning users and auto-filling known data. Similarly, smart defaults can populate fields like location-based information, streamlining the form-filling experience. Provide Helpful Error Messaging Incorporate error messages to guide users if they input information incorrectly. Clear, instructive messages help prevent errors and streamline corrections, ensuring a smoother user experience. Effective error handling can prevent user frustration and ensure a smoother form submission process. Justify Information Requests Transparently explain why specific data is requested, especially sensitive information like credit card details. This builds trust and prevents potential concerns about data misuse. Ensuring data privacy can build trust and encourage users to share their information. By adapting these strategies, you can enhance both the usability and efficiency of your web forms, ensuring a seamless experience that benefits both your business and your users. InvestGlass Digital Onboarding Solution Importance of Clarity in Web Forms When it comes to web forms, clarity is essential for improving conversion rates. Ensuring that users understand the purpose of a form can greatly influence their willingness to engage and complete it. Clear instructions and purpose can significantly increase form completion rates. Here’s why this clarity is so critical: Enhances User Experience Clear communication directly contributes to a positive user experience. Users appreciate knowing exactly why they are being asked to fill out a form. This transparency reduces hesitation and speeds up the completion process. Clear communication can greatly enhance user satisfaction by making the form-filling process straightforward and quick. Avoid Confusion: With concise and clear instructions, users spend less time trying to decipher what is required. This means fewer abandoned forms. Make Headlines Count: Effective headlines guide the users effortlessly through each section. Titles like “Get Your Free Quote” or “Download Your E-book Now” instantly convey the outcome of submitting the form. Builds Trust and Credibility When users understand the form’s purpose, trust is built. People are more willing to share their personal information if they know why it’s needed and how it will be used. Ensuring data security can further build trust and encourage users to share their information. Transparency: A brief explanation at the form’s start can articulate what information is gathered and the benefits of sharing it. Purposeful Fields: Clearly stating why specific information is solicited assures users there’s a valid reason for every field. For instance, “Providing your email allows us to give you access to our monthly newsletter tailored to your interests. ” Increases Conversion Rates A transparent approach doesn’t just enhance user experience; it can also improve conversion rates. When the purpose of a form is clear, more users are likely to engage, resulting in higher submissions and goal completions. Clear benefits and calls-to-action can significantly enhance user motivation to complete the form. Motivation to Act: When users see how completing the form will benefit them, they are motivated to act. A call-to-action with specific benefits can help seal the deal. Conclusion In essence, making the purpose of your web form clear is not just a courtesy—it's a strategic approach to fostering user engagement, building trust, and boosting conversion rates. When users feel informed and respected, they are more likely to interact positively with your business. The InvestGlass team is here to assist you in setting up tailored form packages to streamline your processes and enhance user experience. A form builder is a powerful visual tool that enables you to create, customize, and publish forms with ease. With its intuitive interface, you can design forms that look professional and function seamlessly across all devices. Additionally, these tools allow you to customize forms to match specific stages of the customer lifecycle, integrating features like email address collection, credit card information input, and more. Web forms are integral to web development. They allow users to submit data—such as queries, feedback, or purchases—which is then sent to a server for processing. This process, managed through client-side and server-side technologies like HTML, CSS, JavaScript, and ASP. NET, ensures smooth interactions between the user and your application. Web designers can also leverage master pages, server controls, and web server controls to enhance the usability and appearance of forms, contributing to the overall performance and effectiveness of the web page. Key Features of InvestGlass Web Forms HTML Forms & Markup: Forms structured with HTML for seamless programming models. Web Controls: Intuitive controls for data input and submission. CSS Styling: Customizing forms to align with your web site's branding. Server Code Integration: Connecting forms with backend processing on the web server. SEO-Friendly Design: Optimized forms for search engine optimization to increase visibility. Security Features: Ensuring safe handling of sensitive data, such as credit card information. Responsive Design: Forms that adapt to various devices, enhancing the user experience. --- - Published: 2021-06-09 - Modified: 2024-07-23 - URL: https://www.investglass.com/what-is-the-best-starter-investment-app/ - Categories: Article - Tags: acorn, betterment, investment apps, invstr, selma, swissquote, yova If you're a beginner investor, the investing world can be overwhelming. There are so many investment apps to choose from and it's hard to know which ones will work for your goals. In this blog post, we'll go over 10 of the best investment apps that beginners should consider using when they start their investing journey! We will explain to you how to build you own app too with InvestGlass cloud CRM and portfolio management tool. What is the best investment app for beginners? Acorns: Beginner automated investing. M1 Finance: Flexibility without fees. Robinhood: No minimum simplicity. Stash: Education for beginners. Betterment: Goal-based investment. Ellevest: Investing for women. Invstr – Best investment app for learning about investing. Those applications might offer free trade simulators or Robo advisor service. Now if you wanna trade on mutual fund, stock trading, you might be looking for a more sophisticated platform. Does trading applications usually have an account minimum and they are well-built for stock and ETF trades. Some of them will offer tax-loss harvesting, lump-sum account, personal finance, and retirement accounts optimization tools. and in Switzerland? Yova, Selma, Findependent and Swissquote Robo Welcome To Zurich What about investment apps for beginners in Asia? In Asia we like Tiger Trade to spot the market trends. Syfe is great for automated ris-management and also to represents the risk appetite. You might know StashAway with a wealth accumulation system. Some applications will offer free trading, free debit card, and minimum investment in specific attic classes. Those applications are usually connected with your bank accounts so you can also use them as a pure investment advice tool. Most apps offer simulation tools with an account minimum. The best investment apps have a good balance and progression beyond beginner level We build banks apps with different journeys for cash management account, debit cards subscription, credit card, account balances, pension drawdown services, socially responsible investing, which connects to their legacy trading platform. Our strategy is to offer a solution that can very easily be customized based on the flavor of the month. The most solution that you find above is the hardcoded app which involves costs when you want to update them. With Investglass you can start building your own Robo advisor in less than an hour. This means that you will be able to create not only one but multiple Robo advisers based on multiple investor segments. This also means that you can create a Robo advisor for retail investors that will be different from the one for qualified investors. Therefore you will be managing your platform fee based on a different customer segment. Build your own investment app with InvestGlass the Swiss bank-grade CRM All answers are stored into Swiss based CRM. Dissolution already has suitability and appropriateness logic to shoot with your investment advice regulation: MIFID, FINSA... The system will help you also with KYC remediation. Investglass helps you create a Robo-advisor for any customer segment without having to worry about running into regulatory hassle at all times because of CRM automation. The KYC remediation tool of InvestGlass is meant to speed up remediation for mass retail and a large volume of investors! InvestGlass portfolio management tool will then be used to manage all brokerage account portfolios and generate invoices for trading fees, transaction fees or advisory fees. The best investment apps should include flexible options to address any investor segments from ETF, any stock market, socially responsible investment why not more mortgage back, and credit score too. The three elements embed into InvestGlass are the digital onboarding, the CRM, the portfolio management tool you can run your own solution with no coding. We've got you covered and will be glad to discuss this with you. Start your free trial of InvestGlass Banking App today! --- - Published: 2021-06-09 - Modified: 2025-03-21 - URL: https://www.investglass.com/8-simple-tips-for-creating-better-onboarding-forms-with-investglass/ - Categories: Article InvestGlass is the best onboarding form creator on the internet, and it's for a reason. Our platform has helped +80 companies create better forms, get more conversions, and make more money-- all in less time than you would have spent doing this yourself with standalone form tools. Here are 8 tips that will help you do the same! 1. Make your form - digital tools - as short and succinct as possible When designing digital forms, it's crucial to keep them concise and user-friendly to enhance completion rates.  Studies indicate that reducing the number of open-ended questions from 10 to 1 can increase completion rates from 78% to 88%. Additionally, incorporating video content can boost user engagement and trust, making the form-filling process more interactive and informative. Ensuring that respondents understand the purpose behind each question and utilizing clear, simple language further improves the user experience. 2. Keep the questions relevant to what you are looking for Make sure that your questions are short and if you think it's necessary you can add also a description. No, only use a description when you believe that investors, employees, new prospects would need to understand a question to clear up ambiguity. The form is made for basic forms to collect answer but also to build your own robo advisor. 3. Use clear, straightforward language that is easy to understand You can also use emoji's, emojis are helpful to convey an emotion or even charge a meeting. They will give an intonation that the text might not be revealing. Obviously, if you're using forms for Sirius and boarding like Banks you might not be excited by does marketing tricks. Now, this can also show another face of your marketing. Why not trying? InvestGlass Digital Onboarding Solution 4. Include an option of not answering any question if it feels uncomfortable or irrelevant If you're asking a question that could be difficult to answer we suggest you use the radio button or job down with fixed answers. This will prevent clients' hesitation to finish the form or having them answering with a vague answer. 5. Offer incentives to fill out forms, such as discounts on future purchases or free shipping  You can nudge people to finish the questionnaire with something that halfway through, boards near the end. Whatever is your questionnaire, it should not take more than 15 minutes to be answered. 6. Host the digital onboarding tools platform where you need them to be InvestGlass offers digital portal onboarding tools which can be hosted directly into your WordPress websites but also into any other WIX or Drupal. InvestGlass offers also its' own client portal digital onboarding solution. If you're looking to connect via email you can use the InvestGlass power email system to send the forms embedded into each individual email. That's right - each email will be linked to an individual form! 7. Leverage InvetGlass client portal - #1 Swiss Based CRM The idea is to ask the right question to the right customer at the right time. Collecting visitors' feedback, opening bank accounts, onboarding new employees. All those forms can be built with minutes with Investglass. Investglass is a Swiss-based CRM which means that all the data remains on the switch server. The best part is that you will save paper! 8. From form submission to automation Once you collected all those answers you want to trigger another functionality you want to trigger a business process. InvestGlass has automation functions and powerful productivity tools which are triggered once your visitors, your investors submitted their answers. For example, once you submit a form you wish that this customer signs with a 2-factor authentification electronic signature or you wish to set the prospect with a sales pipeline to start the customer journey... This is simple and easy to build with InvestGlass and our partner's solutions. After you collected that information, the automation feature can also analyze the collected data and share alerts to your head of sales or head of compliance if a field is triggering a risk signal. This is very useful if you are doing a KYC PEP sanctions check. We can connect with a tool called Polixis for that robotic process automation. InvestGlass form will include: save, review, remote access on any device browser, payments link, score, performance, and analytics functionalities. Our technology is a pure swiss based CRM PMS. Now that you have learned how to make forms more engaging and effective, it's time to get our hands dirty. Ready? Let's capture those emails. In order to do this, we need a form for people who are interested in hearing from us about products or services they might be looking for as well as one of these specialty versions depending on what your business is all about: newsletter signup (newsletters), lead generation (sales leads) or customer service inquiries. --- - Published: 2021-06-07 - Modified: 2025-09-27 - URL: https://www.investglass.com/how-to-create-a-professional-invoice/ - Categories: Article - Tags: automation, invoice Manual invoice processing is broken. It drains productivity, introduces errors, delays payments, and prevents businesses from scaling efficiently. For years, companies have relied on paper invoices, manual data entry, and inefficient processes. But as businesses grow, the flaws in traditional accounts payable processes become impossible to ignore. The good news? With today’s automated invoice processing software—including solutions like InvestGlass Invoice Automation hosted on a sovereign, cloud-based platform—finance teams can finally take control of their accounts payable workflow, streamline the entire invoice payment process, and reduce costs while improving compliance. This article explores the full picture: from the pain of manual processes to the additional benefits of invoice processing automation, and how workflow automation with InvestGlass can transform the way your accounting department operates. The Problem with Manual Invoice Processing Despite advances in accounting software and ERP systems, many organisations still rely on manual processes for processing invoices. Typically, the accounts payable clerk or AP department must: Collect incoming invoices (often as paper invoices or PDFs via email). Manually input invoice data into the accounting system. Match the invoice against the purchase order and delivery note. Route invoices for approval. Manage the invoice payment process. Manual invoice processing workflows can result in lost invoices due to manual routing and handling, increasing the risk of delays and missed payments. Manual invoice processing workflows create several issues: Time-consuming – Delays in the ability to approve invoices are common and can take days or weeks. High error rates – Typing errors in payment data or relevant data can result in duplicate or missed payments. Lack of visibility – Tracking the status of invoice payments becomes difficult. Increased costs – Manual data entry and corrections drain staff hours and increase operating costs. Inefficient processes – The lack of automation prevents scaling as the business grows. The Case for Automated Invoice Processing Automating invoice processing replaces manual handling with smart, integrated systems. When an invoice arrives, automation software extracts invoice data, matches it with the purchase order, and routes it to the right approver—without human intervention. Key advantages of invoice processing automation include: Faster cycle times – Process invoices in hours rather than days. Improved accuracy – Reduce error rates by eliminating manual data entry. Lower costs – Minimise staffing overheads in the accounts payable function. Better cash management – Take advantage of early payment discounts and forecast more accurately. Enhanced compliance – Maintain an audit trail across the AP process. The result? A finance team that can shift from manual processing to value-added tasks such as cash flow optimisation, vendor relationships, and key performance indicators analysis. How Automated Invoice Processing Systems Work Modern automated invoice processing systems integrate seamlessly into your accounting software, ERP system, or cloud-based platform. Step 1: Capture Invoice Data Invoices—whether paper invoices, PDFs, or e-invoices—are scanned and processed using optical character recognition (OCR) and machine learning. The system automatically extracts relevant data such as supplier name, invoice number, due date, and line items. Step 2: Match with Purchase Orders Automation software compares the invoice against the original purchase order and goods receipt. Any discrepancies trigger alerts, allowing the accounts payable department to intervene only when necessary. Step 3: Route for Approval Through workflow automation, the invoice is sent to the correct manager for approval. Businesses can create custom workflows to reflect their unique business processes—whether that means approval by project managers, department heads, or finance leads. Step 4: Payment Processing Once approved, the invoice is automatically scheduled for payment. The payment process is tracked in real-time, ensuring transparency and efficiency. Step 5: Archiving and Reporting Invoices are securely stored within the invoicing system, creating a digital archive for audits, compliance checks, and internal reviews. Accounting departments can generate reports instantly, tracking the health of the payable workflow. Exception Management in Automated Invoice Processing Exception management is the game-changing element that transforms automated invoice processing from good to extraordinary. When discrepancies strike or issues surface in your invoicing process, you need lightning-fast identification and resolution. Advanced automated invoice processing software with machine learning and optical character recognition works tirelessly to extract invoice data and perform three-way matching, but exceptions still happen—missing information, duplicate invoices, non-compliant documents. That's where true automation excellence shines. Here's where your business wins big. Automated invoice processing systems tackle these challenges head-on by empowering you to create custom workflows that automatically route problem invoices to the right team members for instant review and resolution. This automation eliminates manual data entry completely, slashing error rates and supercharging your accounts payable process. Real-time visibility into exception management means your finance teams can track, analyze, and crush exceptions as they happen, keeping your payable process efficient and crystal clear. The benefits go way beyond streamlined processing. When you automate exception management, you unlock powerful advantages that transform your bottom line. Capture early payment discounts that boost your cash position. Improve cash management with precision timing. Strengthen supplier relationships by ensuring every payment hits exactly when it should. Your automated invoice processing software adapts to your unique business needs, creating custom workflows that fit your accounts payable function like a glove. Integration with your existing accounting systems and ERP platforms takes exception management to the next level. This seamless connection lets you automate the entire invoice-to-pay cycle while delivering real-time insights into cash flow and financial performance. Companies slash costs, minimize manual intervention, and redirect resources toward strategic initiatives that drive serious business growth. This is automation that actually moves the needle. Bottom line: robust exception management within automated invoice processing systems is your secret weapon for reducing errors, boosting efficiency, and optimizing your accounts payable process. Leverage automation, custom workflows, and integrated accounting systems to transform your accounts payable function into a streamlined, cost-effective powerhouse that drives your business forward. The Role of Accounts Payable Automation Solutions An accounts payable automation solution like InvestGlass revolutionises the accounts payable process. Rather than drowning in admin, the accounting team benefits from: Centralised invoice management – One unified platform for all invoices. End-to-end process automation – From invoice capture to payment. Custom workflows – Adaptable approval processes tailored to your business needs. Integration with existing systems – Seamless connection to ERP systems and tools such as Microsoft Dynamics. This means AP automation is not just about efficiency—it’s about enabling the AP department to become a strategic driver of value in the organisation. Manual vs Automated Invoice Processing AspectManual Invoice ProcessingAutomated Invoice ProcessingData EntryManual data entry by staffAutomated OCR + AISpeedSlow, time-consumingFast, real-timeError RatesHigh error ratesSignificantly reducedCostsLabour-intensiveReduced costs through automationVisibilityPoor trackingFull transparencyScalabilityLimited as business growsScales effortlessly with volume How Automation Software Enhances Invoice Management Invoice processing automation brings additional benefits far beyond efficiency. With automation software, accounting departments can: Analyse KPIs – Monitor key performance indicators for AP cycle times, error rates, and processing costs. Ensure compliance – Build digital audit trails for regulators. Improve vendor relationships – Pay suppliers on time, every time. Support growth – Adaptable systems scale as the business grows. Enhance collaboration – Finance teams work more closely with procurement, thanks to shared visibility over purchase orders and invoice payments. Custom Workflows and Flexibility One of the biggest advantages of workflow automation is the ability to create custom workflows. Examples include: By supplier type – Large suppliers may require two signatures, small suppliers only one. By invoice amount – Low-value invoices auto-approved, high-value invoices escalated. By department – Different workflows for IT, HR, and operations. This level of flexibility ensures that the processing workflow supports your business processes rather than forcing your team to adapt to rigid software. The Role of AI and Machine Learning Artificial intelligence and machine learning are transforming how organisations process invoices. Optical character recognition (OCR) reduces the need for manual data entry. Predictive analytics help forecast cash flow and highlight anomalies. Automation software learns from historical invoice data to flag fraud or unusual patterns. By embedding AI into the accounts payable function, companies can dramatically reduce risks while improving performance. Why InvestGlass? A Sovereign Cloud-Based Platform While many AP automation solutions are hosted on American cloud providers, InvestGlass is built on a sovereign, non-American cloud—ideal for European companies seeking compliance with GDPR, FINMA, and other local regulations. With InvestGlass, you benefit from: Invoice processing automation within a single CRM and ERP-ready solution. A cloud-based platform ensuring secure, compliant data storage. Custom workflows that adapt to your business needs. AP process optimisation that reduces costs and errors. Integration with leading systems, including Microsoft Dynamics. This makes InvestGlass the perfect payable automation solution for organisations that value efficiency, compliance, and sovereignty. Conclusion: The Future of Accounts Payable The days of relying on manual invoice processing are over. As business processes become more complex and as the accounting team faces increasing compliance demands, automated invoice processing systems are no longer a luxury—they are essential. By adopting an accounts payable automation solution like InvestGlass, businesses can: Reduce costs by eliminating manual processing. Increase accuracy with automated invoice data capture. Improve cash management and take advantage of early payment discounts. Enhance productivity in the accounts payable department. Future-proof their accounting system with scalable, sovereign technology. In short, if your organisation still relies on paper invoices and manual data entry, it’s time to automate invoice processing. The investment pays off quickly—transforming your accounts payable function from a cost centre into a driver of strategic value. InvestGlass provides the tools, flexibility, and compliance you need to achieve it. Frequently Asked Questions (FAQ) 1. What is automated invoice processing in InvestGlass? Automated invoice processing in InvestGlass replaces manual tasks like data entry, approval routing, and payment scheduling with smart workflows. It uses forms, OCR (optical character recognition), and integrations to capture invoice data, approve invoices, and trigger payments automatically. 2. How does InvestGlass reduce errors in invoice management? By eliminating manual data entry, InvestGlass significantly reduces error rates. Invoice data is extracted digitally and matched against purchase orders, ensuring fewer duplicate invoices, missing details, or incorrect payment data. 3. Can InvestGlass handle both paper invoices and digital invoices? Yes. Whether your invoice arrives as a paper document, a PDF, or directly through an integration, InvestGlass’s automation software captures, processes, and stores it securely in the invoicing system. 4. Does InvestGlass integrate with accounting software and ERP systems? Absolutely. InvestGlass connects seamlessly with popular accounting systems and ERP solutions such as Microsoft Dynamics. You can also build custom workflows through the InvestGlass API to adapt to specific business needs. 5. How does automation help the accounts payable department? Automation transforms the accounts payable function by reducing manual processing, lowering costs, and improving cash management. It allows AP clerks to focus on higher-value tasks such as monitoring KPIs, vendor relationships, and strategic decision-making. 6. Can InvestGlass support recurring invoices? Yes. InvestGlass enables businesses to set up recurring invoices for long-term clients on a monthly, quarterly, or custom basis. This saves time, ensures accuracy, and supports consistent cash flow forecasting. 7. How secure is InvestGlass’s invoice automation solution? InvestGlass is hosted on a sovereign, non-American cloud, ensuring compliance with GDPR, FINMA, and other European regulations. Sensitive invoice and payment data is protected by robust security protocols and audit trails. 8. Can InvestGlass automate reminders for unpaid invoices? Yes. You can set automated reminders for late payments and create tasks for your team to follow up with clients. This keeps the invoice payment process on track and helps protect your business from cash flow issues. 9. What are the main benefits of using InvestGlass invoice automation? The key benefits include: Reduced costs from manual processes Faster approval of invoices Lower error rates in invoice data Better cash management and forecasting A scalable system as your business grows 10. How flexible are InvestGlass’s workflows for invoice processing? InvestGlass allows businesses to create custom workflows that adapt to their internal approval processes. For example, invoices above a certain value may require multiple approvals, while smaller invoices can be auto-approved. This flexibility ensures the system fits your business processes, not the other way round. --- - Published: 2021-06-06 - Modified: 2025-02-20 - URL: https://www.investglass.com/5-helpful-sales-email-tools-to-support-your-outreach/ - Categories: Article - Tags: email marketing, outreach Email marketing is the single best way to grow your business. It's a tried and true strategy that has been around for decades and isn't going anywhere anytime soon! But how can you send better emails? The answer lies in tools. In this blog post, we'll be discussing 5 helpful sales email tools (to support your outreach). 1. Email address lookup tools For your sales emails to succeed, you first need to have the right email addresses for your prospects. Here are two tools we recommend for this: Hunter. io and Dropcontact. io Both solutions will help with sales outreach. Dropcontact. io is a premium paid service but Hunter will provide you with free email addresses that are accurate and updated when they change jobs (via LinkedIn). We use to drop a lot. This way you will check customer data and engage prospects with their email while respecting GDPR. You might not find all companies though. Those prospecting tools are outbound sales best friends. 2 . Sales email templates for power sales reps Now your sales cycle can start! InvestGlass email will email you and send personalized cold emails and automated email sequences. Email campaigns are tracked and cole emails too. The metrics are stored in InvestGlass sales CRM and the sales pipeline is initiated if your prospects wish to follow-ups. Cold emails are a long-term strategy. One tool that stands out is Salesflare which has a good CRM and smart templates for emailing large companies or small teams with the right message at the right time. Email marketing automation software like InvestGlass provides you with easy-to-use features for your sales outreach with prescheduled emails. It's about sending just the right time message and reducing the marketing efforts with automation when you would have done repetitive tasks. When you create a cold email you have to imagine which persona the same way you would engage customers. It's sales conversations you are trying to start so the first element you should work on is the subject line. Cold sales email should start with a simple subject line ... ... . between you will inject prospect or customer data with InvetGlass email. This will remove manual tasks of writing initial sales emails one by one. You can attach files or forms to your email. Make sure that your files or sales decks are not too heavy. Concerning images we recommend not to put images into your message. You might be excited to send customized images into your sales email but this might look too glossy and sales-oriented. Yes, it's a "sales calls" but it should be kind enough. In your email, you should have a call to action - only one! Otherwise, you are splitting the email tracking understanding. You want to offer a free version, a free visit, asking if you are talking to the right person, to the key decision-makers... not all companies will be organized the same way. Therefore don't put the call to action into subject lines but inside the body of the email. If you have a mutual connection with a prospect it is better to override the cold email outreach tool and write it manually. You want to start a conversation here - sales acceleration should slow down. Sales team performance will be monitored in the campaign tool Each sales professional will find their response rate and follow-up emails rate in simple reporting. Email 3. Meeting/demo scheduling tools to start your sales process The prospect said yes I am interested! Your response rates start to show that your outreach email is effective. Now it's time to improve sales operations with a scheduling tool. Scheduling tools enable prospects to just choose an available slot. We have been fans of Calendly for years . The company name might right a bell right - It's the ultimate potential customer meetings app. As your prospects book a meeting, they can share personalized messages with you. You can manage your sales team's calendar with Calendly. Calendly is an automated scheduling tool that you can personalize. This tool is great to include in your email outreach for one-to-one meetings and demos. Sales performance will increase with this customer meetings app. During this meeting, it's time again to introduce your mutual connection and present the sales cycle of your solution. You will wait for this meeting to introduce relevant information. Keep these meetings short - 30 - 45 minutes maximum and get ready with your sales stack. Another good option is a scheduling tool like Doodle where the prospect can pick from their own time slot of availability, or offers different times if they want to get back with you first before choosing an available time slot. 4. Conversational selling tools for your sales team When interaction is too dense or you wish to host a communication tool inside InvestGlass client - we recommend you have a look into Intercom. Intercom is a suite of tools for customer support, marketing, and sales. It has a variety of features such as: - email like messaging tools; - in-app chatbots that help answer questions about the product or service they are interested in without ever leaving your app (it's called "conversational selling"); - personas - automatically triggered based on Alternative to Intercom are : - Drift (chatbot builder, software) - Chatfuel - chatbot creator; These tools are usually free to use with a monthly subscription or payment per message sent. You can send canned messages or personalize messages too. Intercom is an easy-to-use platform. It will help with the help desk and document tracking. The solution can track customer behavior and conversation will be stored back into InvestGlass contact report. The sales workflow is perfectly tracked and you will automate manual tasks. 5. Virtual meeting tools for your sales rep With travels restriction - your sales rep needs to meet virtually every hour with the prospect and they will use Zoom Zoom is a video conferencing tool and it is free for up to 25 participants. - Zoom for online meetings - Join - video calling app from Google which also works with Facebook Messenger, WhatsApp, or WeChat; - UberConference ; It's a good idea to have your sales rep give the prospect their Skype ID so they can contact them outside. The difference between Teams and Zoom is that Teams is a communication tool and Zoom is strictly for video conferencing. Protect your data and email content with #1 Swiss Based CRM - InvestGlass InvestGlass offers the best sales tools from lead generation to customer success. Our solution is hosted on Swiss servers and that is quite unique for marketing automation tools. InvestGlass offers an all-in-one customer relationship management tool built for modern sales reps. Sales teams will enjoy sales prospecting tools and pre-built email templates. As InvestGlass hosts product and security dimensions, your sales teams will share more deals opportunity in their sales email. You import contact and more leads with an easy import tool. It's the perfect outreach process tool to send more sales emails. Swiss-made sales tools are another insurance that data is safe here in Switzerland. Sales emails are leaving InvestGlass through your credentials. Sales conversations would you use Intercom, Calendly, Qwil. io, will be recorded into contact reports and all contact information will be stored in one place. --- - Published: 2021-06-05 - Modified: 2024-07-23 - URL: https://www.investglass.com/setting-up-a-neobank-from-scratch/ - Categories: Article - Tags: CRM for banking, neobank Build it with InvestGlass! The world is changing and so are the ways in which we build digital banks. The newest trend in online banking services, neo banking, has been growing exponentially over the last few years. This article will walk you through some of the secrets to setting up a neo bank from scratch. We’ll cover everything from what type of software you need, to how you should price your services. New start up will benefit from banking as a financial service providers' plug and play approach. 1. What is a neobank versus a traditional banks? Neobanks, compared to traditional banks, represent a shift towards digital-first financial services, emphasizing user experience and accessibility over the traditional banking model with physical branches and a broader array of banking and lending products. Unlike traditional banks, which operate under their own banking licenses and offer a comprehensive suite of financial services including savings accounts, loans, and checking accounts through physical and online channels, neobanks primarily operate online and often rely on partnerships with established financial institutions to provide their services. This distinction allows neobanks to offer innovative services like personal loans, trading, and mortgage advice without the need for a physical presence or their own banking license. However, the regulatory landscape for neobanks varies significantly across countries. In some regions, neobanks can operate under a "banking license umbrella" provided by a partner financial institution, simplifying the entry into the banking sector. In contrast, other countries may require neobanks to navigate a more complex regulatory process to offer certain financial services, influencing their business models and the range of services they can provide. This variance highlights the importance of understanding specific national regulatory environments for neobanks, as it directly impacts their operational capabilities, the services they can offer, and their growth strategies. Examples of neobanks like WeBank by Tencent, Yolt, and Moven illustrate the global reach and diverse approaches within the neobanking sector, reflecting different regulatory and market dynamics across countries. . 2. Why setting up your own bank might be beneficial to you – do you need a banking license? You don’t need a full baking license to start your neo challenger bank. You can create your digital bank without your own banking license. Most challenger banks started with simple core banking systems and an umbrella license. An umbrella license is a license you are sharing with a traditional bank. A banking license can be extremely expensive and long to obtain. Finding the right banking partner, or financial institution can be an easy way to start your business. For card issuing, you’ll find in most countries local vendors that will produce prepaid cards and even offer a technology infrastructure and reporting tools. 3. Setting up a neobank from scratch which product do you need with traditional bank infra? Azaret Metrio Zintos The objective is to be a one stop shop. Building digital will start with digital tools such as a CRM and the client onboarding digital form and good digital marketing tool to efficiently manage distribution channels. You must have a powerful CRM because this is key to collect future client data. The rest is composable architecture. It is key that your neo bank service provider offers a lightning-speed digital account opening process. You should also look into payments processing solutions and KYC remediation. InvestGlass team is glad to share with you our knowledge. 4. Things to consider before opening a digital bank (security, fees, interest rates) When considering the launch of a digital bank, several critical factors beyond initial funding must be evaluated to ensure the venture's success. Security, fees, and interest rates are paramount, but leveraging innovative growth strategies and differentiating from traditional banks also play a crucial role. Security is a cornerstone for digital banks, requiring investment in robust cybersecurity measures and cloud computing solutions to protect customer data and financial transactions. A secure digital banking platform not only builds trust with users but also complies with stringent regulatory requirements. Implementing advanced encryption, multi-factor authentication, and continuous monitoring can help mitigate risks and safeguard the digital banking solutions ecosystem. InvestGlass for transaction monitoring In terms of fees and interest rates, competitive pricing is key to attracting and retaining customers. Digital banks have the advantage of lower operational costs due to the absence of physical branches, allowing them to offer more attractive rates on savings accounts and loans, as well as lower or no fee structures for account management and transactions. Transparent pricing models and clear communication about fees and benefits can enhance customer satisfaction and loyalty. Growth hacking presents an unconventional avenue for customer acquisition and brand visibility. By employing creative, low-cost strategies to 'hack' rapid growth—such as viral marketing campaigns, social media engagement, and leveraging analytics for targeted offerings—digital banks can achieve significant growth without the substantial marketing expenditures typical of traditional banks. Furthermore, while digital banks inherently operate online, considering the integration of physical touchpoints or pop-up experiences can enrich the customer relationship, offering tangible interactions in a predominantly virtual world. This hybrid approach can see conventional banks cater to a broader audience, including those who may still value occasional in-person banking interactions. Differentiation of neo banks from traditional banks and legacy systems is crucial. This can be achieved by focusing on the customer journey and experience, from account opening to day-to-day management and beyond. Features like personalized financial advice, seamless integration with payment and financial management apps, and innovative products tailored to specific customer needs can set a digital bank apart. Emphasizing user experience, with a clean, intuitive app design and responsive customer service, further distinguishes digital banks from their traditional counterparts. In conclusion, launching a digital bank requires a multifaceted approach, focusing not just on the foundational aspects of security, fees, and interest rates, but also on innovative growth strategies, customer experience, and the potential for hybrid digital-physical service models. By addressing these areas, new digital banks can position themselves for success in the competitive financial services landscape. 5. Steps for opening an account with the neobank of your choice and getting started  1. Research and Choose the Right Neobank The initial step involves thorough research to identify a top neobank app development, that aligns with your financial needs or business model. Consider factors such as the range of banking and financial services offered, regulatory compliance, security measures, user interface of the neobank app, and customer service quality. Look into reviews, compare features, and ensure the neobank targets the niche market or underserved segment you're interested in serving with your start-up. 2. Initial Contact and Consultation Reach out to the neobank development, or a consulting firm experienced in digital bank development for an initial consultation. This conversation should focus on understanding the prerequisites for account opening, the types of accounts and services available, and any specific business model considerations for those looking to enter the neobank space themselves. Leverage this opportunity to gain insights into the regulatory environment and how to navigate it without a traditional banking license. 3. Onboarding and Identity Verification Neobanks typically offer a streamlined digital onboarding process, which includes identity verification. This step is crucial for regulatory compliance and to protect against fraud. Be prepared to provide necessary documentation, which may include a government-issued ID, proof of address, and in some cases, additional verification for business accounts. The process leverages advanced technology, such as biometric verification and AI-driven checks, to ensure security and efficiency. 4. Exploring Pre-Integrated Features and Services Once your account is set up, take the time to explore the pre-integrated features and services your neobank offers. This could include: mobile banking app functionality, payment processing solutions, account management tools, and more. For those looking to establish their own neobank, understanding these features is critical for identifying what you'll want to incorporate into your digital banking solution. Services like Investglass offer a suite of tools designed for modern financial services, from CRM systems to automated compliance checks. 5. Customizing Your Banking Experience Customize your banking experience by setting up account preferences, exploring additional financial products, and integrating third-party services as needed. For entrepreneurs, this step is about envisioning how your customers will interact with your neobank platform. Consider how you can differentiate your offerings from traditional banking services by focusing on user experience, the convenience of online banking, and innovative financial products. 6. Regulatory Environment Navigation For those interested in launching their own neobank, navigating the regulatory environment is a critical step. Seek advice from experts and leverage partnerships with other financial institutions to understand the landscape. This includes understanding the implications of banking licenses, the General Data Protection Regulation (GDPR), and other applicable regulations. Tailoring your business model to comply with these requirements from the outset is crucial for long-term success. InvestGlass the Swiss CRM 7. Market Analysis and Growth Strategy Finally, conduct a thorough market analysis to understand the demand within your target niche or underserved market segments. Develop a growth strategy that leverages digital marketing, innovative product offerings, and customer service excellence to attract and retain users. Continuous innovation and adaptation to customer feedback are key to growing your neobank at a faster pace. Starting with a neobank or launching your own digital banking platform requires a strategic approach, understanding of the financial industry's regulatory environment, and a focus on delivering an exceptional digital banking experience. By following these steps, individuals and entrepreneurs alike can navigate the process more effectively, ensuring a solid foundation for personal banking or a successful neobank software startup. Starting Your Neobank Journey To launch a neobank, start by defining your business model, target audience, and the range of digital banking services you intend to offer. Consider the competitive landscape of the finance industry, focusing on niches or underserved market segments. Ensure your platform includes essential features for modern financial services, like seamless account opening, secure payment processing, and effective customer data management. Collaborate with experienced partners, whether in banking, fintech, or technology, to navigate the complex regulatory environment and leverage their expertise for your to start a neobank's development. Keep in mind that establishing a neobank is an ongoing process that requires continuous innovation, regulatory compliance, and a commitment to delivering exceptional digital banking experiences. In conclusion, setting up a neobank from scratch is a challenging yet rewarding endeavor that represents the future of the financial industry. By focusing on digital innovation, customer experience, and regulatory compliance, entrepreneurs can create successful digital banks that challenge traditional banking models and meet the evolving needs of today's consumers. InvestGlass can help you build a neobank or any financial institutions faster with connected banking services InvestGlass is a powerful Swiss digital tool designed to streamline the creation and operation of neobanks, offering a suite of features that can significantly accelerate the neobank app development cost and process. By leveraging InvestGlass, entrepreneurs can build a neobank faster by utilizing its integrated platform for CRM (Customer Relationship Management), sales automation, and digital onboarding, among other functionalities. Here's how InvestGlass facilitates the rapid development of a neobank: 1. CRM and Client Onboarding InvestGlass provides a robust CRM system tailored for financial services. This system enables neobanks to manage customer relationships efficiently, from initial contact to ongoing account management. The platform automates the digital onboarding process, making it seamless for customers to open new bank accounts. This includes collecting necessary documents, performing identity verification, and ensuring compliance with regulatory requirements—all in a streamlined, user-friendly manner. 2. Automated Compliance and KYC Compliance with regulatory standards and Know Your Customer (KYC) requirements is crucial for neobanks. InvestGlass automates these processes, reducing the risk of human error and ensuring that the neobank adheres to the applicable laws and regulations. This automation includes real-time checks and balances, alerting the neobank to any discrepancies or issues that need to be addressed, thus speeding up the compliance process and making it more reliable. InvestGlass drag and drop fields of CRM inside your documents 3. Sales Automation and Digital Marketing InvestGlass's sales automation and digital marketing tools enable neobanks to reach their target audience more effectively. The platform offers capabilities for email marketing, campaign management, and lead generation, all integrated within the CRM. This allows neobanks to tailor their marketing efforts to specific customer segments, improve engagement, and drive growth—all while reducing the manual effort required for these tasks. 4. Customizable Financial Products and Services The platform offers tools to create and manage a wide range of financial products and services, from savings accounts to loans and investment options. This flexibility enables neobanks to quickly adapt their offerings to meet the evolving needs of their customers and the market, without the need for extensive backend development. 5. Integration with Third-party Services InvestGlass supports integration with various third-party services, including payment processors, banking software, and other fintech solutions. This interoperability allows neobanks to expand their ecosystem, offering customers a comprehensive range of services while minimizing development time and costs. 6. Scalability and Security As neobanks grow, the need for a scalable and secure platform becomes paramount. InvestGlass is designed to scale with the business, accommodating an increasing number of customers and transactions without compromising performance or security. The platform's robust security measures ensure that customer data is protected, aligning with the neobank's need to build trust and comply with data protection regulations. In summary, InvestGlass provides a comprehensive, integrated platform that addresses the key operational, compliance, and marketing needs of neobanks. Its advanced process automation features, combined with the ability to customize and rapidly deploy financial products and services, make it an invaluable tool for anyone looking to enter the neobanking space efficiently and effectively. --- - Published: 2021-06-05 - Modified: 2025-10-15 - URL: https://www.investglass.com/things-to-know-before-your-start-your-digital-bank/ - Categories: Article - Tags: CRM for banking, neobank A Comprehensive Guide to Starting in 2025 What You'll Learn • The fundamentals of digital banking and its market potential. • How to define a winning strategy for your digital bank. • The key regulatory and licensing requirements to navigate. • How to build a robust and secure technology stack. • Effective strategies for launching and growing your digital bank. • The role of a powerful CRM like InvestGlass in your success. • Understanding the development process for building a digital bank, including key stages and methodologies. • This guide provides more detail on the technical, financial, and legal aspects of starting a digital bank. Introduction The financial services industry is in the midst of a profound transformation, driven by rapid technological advancements and evolving customer expectations. At the heart of this revolution is the rise of digital banking, which is reshaping how people and businesses manage their finances. This digital-first approach allows them to offer more convenient, accessible, and affordable financial services to a global audience. The opportunity for digital banking is immense. According to the World Bank, there are still 1. 4 billion adults globally who are unbanked, meaning they do not have access to formal financial services. Digital banks are uniquely positioned to address this gap by leveraging mobile technology to reach underserved populations. Furthermore, even in developed markets, there is a growing demand for more seamless, personalized, and user-friendly banking experiences, which digital banks are well-equipped to provide. Understanding potential customers and their needs is crucial when planning a digital bank, as it ensures that products and services are tailored to the target audience for maximum impact. However, starting a digital bank is not without its challenges. The regulatory landscape is complex and constantly evolving, and competition is fierce. To succeed, you need more than just a great idea; you need a deep understanding of the market, a solid strategy, and the right technology and team in place. Leveraging solutions to automate your KYC processes can help ensure compliance while improving efficiency. Mapping the customer's journey is essential to better target and serve users throughout their interaction with the bank. This comprehensive guide will walk you through everything you need to know to start your own digital bank in 2025, from navigating the regulatory maze to building a winning technology stack and acquiring your first customers. Section 1: Understanding the Digital Banking Landscape What is a Digital Bank? A digital bank is a financial institution that provides banking services primarily through digital channels, such as mobile apps and websites. Unlike traditional banks, digital banks do not have physical branches, which allows them to operate with lower overhead costs and pass those savings on to their customers in the form of lower fees and better interest rates. To support these services, it is crucial to build a secure and high-performance digital bank platform, focusing on website design, system components, and operational setup to ensure a smooth user experience and regulatory compliance. Digital banks offer a wide range of services, including: •Accounts: Current accounts, savings accounts, and business accounts. •Payments: Debit cards, credit cards, virtual cards, and international money transfers. •Lending: Personal loans, mortgages, and business loans. •Investments: Robo-advisors, stock trading, cryptocurrency trading, and how to create a neobank from scratch. •Other services: Bill payments, recurring payments, and integration with payment providers. Types of Digital Banks There are two main types of digital banks: •Neobanks: These are new, independent digital banks that are built from the ground up with a digital-first mindset. Examples of successful neobanks include Revolut, N26, and Monzo. Neobanks often focus on serving a specific user group, offering tailored services and features designed to meet the unique needs of that group. •Digital Arms of Traditional Banks: These are digital banking platforms that are launched by established, traditional banks. Examples include Marcus by Goldman Sachs and Finn by Chase. Digital arms may also customize their offerings for particular user groups, providing specialized products or access based on the needs of those segments. The Market Opportunity: Financial Inclusion and Beyond The market opportunity for digital banking is vast. As mentioned earlier, there are 1. 4 billion unbanked adults worldwide, representing a massive untapped market for financial services. Digital banks can play a crucial role in promoting financial inclusion by providing accessible and affordable banking solutions to these underserved populations. Additionally, digital banks can tailor their offerings to meet the needs of a particular user group within the broader unbanked population, allowing for customized charges, restrictions, and authorization rules that address the unique requirements of each segment. Beyond financial inclusion, there is also a significant opportunity to serve the needs of digitally savvy consumers who are looking for more convenient, personalized, and user-friendly banking experiences. These consumers are increasingly turning to digital banks for their everyday banking needs, from managing their spending to investing for the future. Section 2: Defining Your Digital Banking Strategy Identifying Your Target Audience and Niche The first step in defining your digital banking strategy is to identify your target audience and niche. Are you targeting a specific demographic, such as millennials or small business owners? Are you focusing on a particular geographic market? Or are you building a digital bank for a specific industry, such as healthcare or real estate? By identifying a clear target audience and niche, you can tailor your products, services, and marketing efforts to meet their specific needs and preferences. Developing a Compelling Value Proposition Once you have identified your target audience, you need to develop a compelling value proposition that clearly articulates why they should choose your digital bank over the competition. What unique benefits and features will you offer? Will you focus on low fees, a seamless user experience, or innovative new products? Your value proposition should be clear, concise, and compelling, and it should be at the core of your brand identity. Choosing the Right Business Model There are several business models to consider for your digital bank, including: •Freemium: Offer a basic set of services for free and charge for premium features. •Subscription: Charge a monthly or annual fee for access to your services. •Interchange: Earn a small fee from merchants every time a customer uses your debit or credit card. •Lending: Earn interest on loans and other credit products. Section 3: Navigating the Regulatory and Licensing Maze Understanding the Legal Framework The regulatory landscape for digital banking is complex and varies from country to country. It is essential to have a deep understanding of the legal framework in your target market, including regulations related to: To ensure compliance with these legal requirements, you must configure system settings such as user registration, KYC, and transaction rules according to the relevant laws and standards. •Payment Services Directive 2 (PSD2): This EU directive aims to create a more integrated and efficient payments market in Europe. •General Data Protection Regulation (GDPR): This EU regulation governs how companies collect, process, and store personal data. •Payment Card Industry Data Security Standard (PCI DSS): This global standard sets the requirements for organizations that handle branded credit cards. •New York State Department of Financial Services (NYSDFS): This US regulator has established a comprehensive cybersecurity regulation for financial institutions. •Financial Instruments and Exchange Act (FinSA): This Swiss law regulates the provision of financial services and the offering of financial instruments. •Markets in Financial Instruments Directive (MiFID): This EU directive regulates investment services and activities. •Anti-Money Laundering (AML): This is a set of laws and regulations designed to prevent criminals from disguising illegally obtained funds as legitimate income. Banking License Strategies There are several banking license strategies to consider, including: •Proprietary: Obtain your own banking license, which gives you full control over your operations but is a complex and time-consuming process. •Licensing: Partner with a licensed bank to offer your services under their license. •Shared: Partner with other fintech companies to share a banking license. •Joint Venture: Form a joint venture with a licensed bank to launch your digital bank. When implementing any of these strategies, it is essential to focus on granting permissions and managing user access rights as part of your system configuration to ensure compliance with licensing requirements and maintain secure operations. The Importance of Compliance and Risk Management Compliance and risk management are critical to the success of any digital bank. You need to have robust systems and processes in place to ensure that you are complying with all applicable laws and regulations, and to manage the various risks associated with operating a financial institution, such as credit risk, market risk, and operational risk. It is also essential to control access to specific functions within your platform, so that only authorized users can perform certain actions, helping to ensure compliance and mitigate operational risks. Section 4: Building Your Technology Stack Core Banking Platform Considerations The core banking platform is the heart of your digital bank. It is the software that powers all of your key banking functions, from account management to payments and lending. When choosing a core banking platform, you need to consider factors such as scalability, flexibility, and security. It is also important to select an online banking system that supports your operational needs and allows for efficient customization. As part of your system setup, make sure to configure and manage exchange rates to ensure smooth transaction processes and compliance. The Role of APIs and Open Banking APIs (Application Programming Interfaces) are essential for building a modern digital bank. They allow you to connect to third-party services and data sources, which can help you to offer a wider range of products and services to your customers. Open banking, which is the practice of sharing financial data securely between banks and third-party providers, is also becoming increasingly important in the digital banking landscape. Ensuring Security and Data Protection Security and data protection are paramount in the financial services industry. You need to have robust security measures in place to protect your customers' data and to prevent fraud. This includes measures such as encryption, multi-factor authentication, and regular security audits. Section 5: Designing Essential Features for Your Digital Bank Designing a successful digital bank starts with delivering an all-in-one suite of essential features that delight today's demanding customers. At the core, your digital banking ecosystem should provide seamless account management, empowering users to open, monitor, and manage their accounts entirely online with zero friction. A robust transaction history feature puts complete spending insights at your customers' fingertips, allowing them to track expenditures, review past payments, and download statements from a single, unified platform. Online payments are the cornerstone that sets you apart in the digital banking arena. Your platform should deliver lightning-fast, bulletproof payment processing for both domestic and cross-border transactions, plus automated recurring payments that keep subscriptions and bills running smoothly. Integrating multi-factor authentication and advanced security measures isn't just critical—it's your competitive advantage that protects customer data and prevents fraud, especially when you're operating in the highly regulated financial sector. To truly delight customers and outshine traditional banks, you need personalized financial services that speak directly to your target audience. This means offering investment products, travel insurance, and premium membership options, all accessible through an intuitive, user-friendly interface that your customers will love. Risk management tools, including real-time alerts for suspicious activity, don't just enhance security—they build the unshakeable trust that transforms customers into loyal advocates. By focusing on these game-changing features—comprehensive banking services, a rock-solid core banking system, and a superior customer experience—your digital bank doesn't just attract and retain customers. You create an ecosystem that sets the new gold standard in online banking technology, positioning you as the partner who helps customers manage their financial lives with confidence and ease. Section 6: Leveraging Artificial Intelligence in Digital Banking Artificial intelligence is revolutionizing the digital banking landscape, empowering forward-thinking digital banks to delight customers with smarter, lightning-fast, and rock-solid secure services. AI-powered chatbots and virtual assistants deliver exceptional 24/7 customer support that never sleeps, instantly resolving queries and guiding users through seamless banking journeys—no physical branches required, just pure digital excellence. Machine learning algorithms unlock the power of vast customer data to deliver personalized financial products that truly fit each client's unique needs—from tailored investment advice that hits the mark to spot-on loan recommendations and dynamic credit scoring that adapts in real time. This doesn't just enhance the customer experience; it unleashes tremendous new capital potential that benefits both the bank and its valued clients, creating win-win opportunities at every turn. AI becomes your ultimate ally in risk management and payment processing, detecting unusual patterns and stopping fraud dead in its tracks with real-time precision. These intelligent automated systems flag suspicious transactions instantly, helping digital banks stay miles ahead of threats while effortlessly meeting regulatory requirements. Plus, artificial intelligence streamlines back-office operations like never before, slashing costs and freeing up your talented teams to focus on breakthrough innovation and high-value services that truly matter. By embracing AI and machine learning as core strategic advantages, digital banks can dramatically boost operational efficiency, deliver game-changing financial products, and maintain an unbeatable competitive edge in today's fast-evolving fintech arena. Section 5: Launching and Growing Your Digital Bank Creating a Minimum Viable Product (MVP) When launching your digital bank, it is important to start with a Minimum Viable Product (MVP). This is a version of your product that has just enough features to be usable by early customers, who can then provide feedback for future product development. By launching an MVP, you can get to market quickly and start learning from your customers right away. Marketing and Customer Acquisition Strategies Once you have launched your MVP, you need to focus on marketing and customer acquisition. There are a variety of marketing channels to consider, including: •Digital Marketing: Search engine optimization (SEO), content marketing, social media marketing, and email marketing. •Public Relations: Getting press coverage in relevant publications, especially those covering innovations like Agentic AI in Banking. •Referral Marketing: Encouraging your existing customers to refer their friends and family. The Role of a Powerful CRM like InvestGlass A powerful CRM (Customer Relationship Management) system is essential for managing your customer relationships and driving growth. A CRM like InvestGlass can help you to: •Centralize your customer data: Get a single, unified view of your customers across all touchpoints. •Automate your sales and marketing processes: Save time and improve efficiency with automated workflows. •Personalize your customer communications: Deliver targeted and relevant messages to your customers. •Track your performance: Measure your key metrics and identify areas for improvement. InvestGlass is a Swiss-based CRM that is specifically designed for the financial services industry. It is a powerful and flexible platform that can help you to build and grow your digital bank. With InvestGlass, you can manage your customer relationships, automate your sales and marketing processes, and deliver a personalized and seamless customer experience. InvestGlass is the perfect partner for any entrepreneur looking to start a digital bank. Section 8: Managing a Digital Bank: Operations and Optimization Digital Banking Excellence Blueprint Opening Hook "Digital banks today must... --- - Published: 2021-06-03 - Modified: 2024-07-23 - URL: https://www.investglass.com/building-your-future-what-bank-should-you-start/ - Categories: Article - Tags: CRM for banking, neobank It’s never too late to start building your future, so it is important to get the right banking partner. In this article, we’ll explore some of the things you should consider before starting a bank account. We distinguish four types of new banks. Neo banks for saving account and more Neo banks usually do not have a banking license, but partner with banks to offer services. Neobanksrequire customers to have an existing They offer a better user experience. User experience is key to facilitate account opening. A financial institution can apply to get a banking license in the country, and then offer different types of accounts. These banks usually have a lot more features than neobanks: they provide saving accounts, checking account services, and loans. You might know – WeBank by Tencent, Yolt, and Moven are examples of neo banks. Azaret Metrio Zintos The new banks with the whole old bank service from saving money, savings accounts to trading New banks have full banking licenses offering the same services as traditional banks. You will find include Monzo, N26, MyBank, Starling Bank, and Revolut. They are struggling to get independence from legacy frameworks and usually will partner with local tier-one banks when they need to open a new market. For example Revolut with Credit Suisse in Switzerland. Those banks will have to manage expectations of financial conduct authority and prudential regulation authority. The “non bank account” Non-Banks Those banks have no connections to traditional banking licenses. Instead, they will provide financial services by other means. This unique model allows the company to operate independently of existing banks. They usually have strong IT to serve direct debits technology, they don’t offer independent advice or financial products. The Beta banks – with savings account and more Beta Banks Joint ventures and subsidiary banks that offer financial services through the parent’s license. Beta banks are often set up as a way to enter new markets. For examples AiBank (China’sCITIC Bank Corp and Baidu) and Simple (Bancorp and BBVA). Those banks have their own ecosystem connecting with their API new business models, new customer experience, and offer connections to third-party financial institutions. --- - Published: 2021-06-03 - Modified: 2025-02-20 - URL: https://www.investglass.com/5-surefire-ways-to-capture-email-leads-in-2021/ - Categories: Article - Tags: email marketing Introduction In 2023, the internet is more dynamic than ever, teeming with new technologies and swelling with new users every day. Amidst this digital evolution, opportunities for capturing high-quality leads are vast. Let’s dive into 5 surefire strategies to jumpstart your lead capture efforts now! 1. Craft a Comprehensive Lead Capture Form for Your Blog Create a blog post addressing “How to Capture Email Leads. ” Encourage visitors to this post to share their contact details, including phone numbers, by presenting a lead capture form template prominently. This form should be featured on every page of your website, engaging visitors without startling them. Essential form fields could include name, email, phone number, company name, and job title, with GDPR consent. Remember, every visitor can be a potential customer. With InvestGlass form you can easily create a form capture similar to this one. 2. Collaborate with Industry Peers for Guest Posts Reach out to business professionals you know in the industry. Invite them to guest post on your blog, leveraging your network for more leads. With each post, incorporate a lead generation form that gathers information and encourages engagement from visitors. Monitor the engagement on these pages closely, and consider utilizing platforms like G2 or Capterra to establish a referral program. 3. Offer an eBook Packed with Value Create an eBook about capturing email leads and offer it for free to your website visitors, or as an exclusive giveaway at events. For example, titles could be "The Complete Guide To Capturing Email Leads" or "Turn Website Visitors into Paying Customers. " To download the eBook, users will need to fill a lead generation form, ensuring the exchange of valuable content for valuable data. 4. Host an Informative Webinar Offer a webinar—free or paid—focused on your key know-how. Webinars can be a brilliant way to collect leads and engage potential customers. Ensure the lead capture process during the webinar is seamlessly integrated, whether you’re using Livestorm, Zoom, or another platform. Target your webinars thematically to meet the interests of different segments of potential leads. 5. Leverage Social Media Advertising Place ads on LinkedIn, Facebook, Vimeo, Twitter, YouTube, and more. Target keywords related to capturing email leads and use compelling headlines with links back to your lead capture page. Vimeo videos, for example, can be a favorite way to engage and convert visitors into leads. 6. Utilize InvestGlass Automation for Enhanced Lead Management InvestGlass is not just a CRM; it’s a powerhouse for automating your lead capture and management process. With its intuitive design, you can easily create lead capture forms tailored to your business needs. Embed these forms on your website, in your social media campaigns, or in your email marketing efforts. Once a visitor fills out a form, InvestGlass’s automation kicks in: the data is instantly captured and categorized. But it doesn't stop at collecting basic info; based on predefined criteria, such as location, industry, or engagement level, InvestGlass can automatically route these new leads to the appropriate member of your sales team. This ensures that your team members are only working with leads that are relevant to their expertise, making their efforts more focused and potentially more successful. Plus, InvestGlass’s robust automation features can trigger follow-up emails, set reminders for sales calls, or even send customer testimonials to potential clients at critical stages in the sales funnel. In this way, InvestGlass doesn’t just help you capture leads; it helps you nurture those leads and convert them into paying customers, all while reducing manual tasks for your team. Conclusion Are you eager to harness the power of the internet to gather information, generate sales leads, and find success without being perceived as a spammer? InvestGlass might be the tool you’re looking for. This § integrates seamlessly with your website, enabling you to create forms or pop-ups that facilitate lead capture. With servers in Switzerland, you can trust that the data—such as basic information and contact details—captured through these forms is handled responsibly. In 2023, the key to significantly increasing your conversion rates and generating quality leads lies in how effectively you can engage your website visitors, capture their details through well-designed lead forms and form templates, and nurture them through your sales funnel. Remember, every submit button clicked is a potential step toward a flourishing customer relationship. --- - Published: 2021-06-02 - Modified: 2025-03-28 - URL: https://www.investglass.com/5-tips-to-create-a-neo-bank-with-a-crm/ - Categories: Article - Tags: neobank Neo banks are a new type of bank that is gaining traction in the marketplace. They offer more customer service and customization than traditional banks, which has led to rapid growth in recent years. However, many neo-banks struggle with retaining customers once they have signed up for an account. One of the main reasons for this is because these types of organizations don’t have a CRM system set up. Even if you’re not planning on launching your own neo bank anytime soon, there are some other benefits to having a CRM system like increased conversion rates and improved customer satisfaction levels! In this blog post we will go over 5 tips for creating your very own neo bank with CRM. We’ll cover everything from selecting the best software. 1. Select a name for your bank Most neo bank have a catchy name such as Atom, Monzo, Revolut or N26. The name you choose will have a significant impact on the way your bank is perceived, so it’s important to spend time brainstorming and deciding what best represents what your company stands for. 2. Choose an industry niche – like finance, tech, or food As you are entering a very crowded financial services industry you have to find your own nice. An industry niche is a great way to stand out and identify with a specific group of customers. Customer segmentation can be a great way to identify what niche your bank will fit into. If you are looking for some inspiration, here is a list of the most successful neo banks in Europe: – Atom Bank – Technology/Finance Niche – Monzo – Tech Niche – Revolut – Travel & Financial Services Niche This is also important to create you first customer-based, simplifying your marketing automation and increase quickly your customer retention. Remember Facebook – it was only accessible from a US university email. Customer relationship management software will help you to collect these data points. With your InvestGlass CRM you can build then your ideal customer journey to make sure that simple or complex onboarding will be accomplished smoothly. 3. Develop a logo and color scheme that reflects the company’s values and mission Every bank has a logo and color scheme. It’s important to keep that in mind when developing your own brand or you will get lost in the market. Here is some inspiration: – Deutsche Bank – Red, Black – Monzo – Green & Blue – AtomBank – Orange, Light Grey Azaret Metrio Zintos We build with InvestGlass CRM a web based portal which is perfect for your banking CRM + connection to third party solution such as ONFIDO for face recognition and ID check, Polixis for name and AML check. AML stands for Anti-Money Laundering. We can give you precious recommendations to build your business rules and connect your self service portals to the best fintech. Connecting any fintech – to create a bank as a service approach. 4. Create an online presence for your neo bank with social media accounts, website, blog posts and more traditional emails Writing blog and generating content is key visits to your website and downloads of your app. An example of an online presence is a Facebook page. It’s important to keep in mind that you should always create content for your Facebook page as well, so make sure that it aligns with the tone and style of communication on your other social media accounts. We suggest also building a sales pipeline management from the beginning collecting data. This is your contact center management system – CRM which customer profiles will facilitate marketing campaigns. Sending the right offer to the right customer at the right time will make your banking business processes smarter. With InvestGlass we built a solution to hyper – individualize your emails. 5. Find ways to engage customers in their banking experience with a cloud based CRM for neo banks Engaging your customers with the right product is key as their attention span is little. Make your banking experience interactive and interesting for them – it will be both rewarding and result in more customers. So, make sure you’ve asked yourself these questions before starting to create a new bank: How are my current products meeting customer needs? What is the best way to offer personalized service that talks to the individual consumer’s goals? With InvestGlass digital forms, you can quickly build the most accurate digital onboarding to offer new experience and solutions: credit cards, travel, payment facilities, mortgages and real estate planning. 6. CRM to Offer customer service through email or phone 24/7 Your banking business as a neo bank is always open! 24/7 – storing customer information into your CRM is important to reduce frustration and speed up customer engagements. An efficient customer experience is particularly important with neo bank platform as the public is usually tech savvy. Customer journeys should also be pre-constructed in your CRM with a detailed knowledge base. Each customer engagement is stored into a contact report to make sure that issues will deal with and the neo bank sales intelligence collected into the banking crm software. Imagine you have a customer stuck into lending processes, you want to operate as quickly as possible to prevent any frustruation or worst bad press on social networks! InvestGlass offers customer service tickets tools. You can also opt for a digital form – application to pull questions and create a client case. Self service has a limit... human interaction will be needed even for a neo bank. Human recommendations will also create goodwill for your neo bank brand. Once collected all the data is processed into the CRM with a machine learning solution to improve your next interaction. --- - Published: 2021-05-31 - Modified: 2025-03-14 - URL: https://www.investglass.com/5-things-to-know-before-your-build-your-own-robo-advisor/ - Categories: Article - Tags: Build your Robo Advisor Robo-advisors have transformed financial planning by using machine learning and algorithms to automate investment management, offering a cost-effective alternative to human advisors. Platforms like Betterment provide personalized investment strategies with minimal human intervention (Betterment - Wikipedia). The rise of robo-advisors has democratized wealth management, making financial planning accessible to a wider audience (Robo-advisor - Wikipedia). If you’re considering building your own robo-advisor, it’s essential to understand the various factors involved. In this guide, we’ll discuss the key aspects of creating a successful robo-advisor platform, from the technology and features to the advantages and potential challenges. InvestGlass includes risk metrics and ESG screening to respect clients and strategy suitability and appropriateness. Understanding Robo-Advisors and Their Importance in Financial Planning: Robo-advisors are digital platforms that use algorithms to manage and create investment portfolios for clients. They’ve gained popularity in recent years due to their lower fees compared to traditional financial advisors and their ability to provide access to investment management tools and financial planning tools that were once only available to wealthy investors. By automating the investment process, robo-advisors help clients develop and manage their investment strategies efficiently. These platforms assess a user's risk tolerance through onboarding quizzes to tailor investment portfolios to individual client preferences, ensuring alignment with their financial goals. This makes robo-advisors a valuable addition to the financial planning landscape. Features of a Robo-Advisor Platform: To build your own robo-advisor, you’ll need to implement a variety of features that cater to the needs of your clients. These may include: Portfolio management: Robo-advisors should offer automated portfolio construction and management, focusing on asset allocation to maintain the desired risk profile and optimize financial strategies. This might involve the use of exchange-traded funds, mutual funds, or other investment vehicles, with algorithms tailoring the investment portfolio based on clients’ profiles and regularly rebalancing to align with target allocations. Financial planning tools: These tools can help clients set financial goals, plan for retirement, or manage their personal finances. Examples include goal planning, retirement accounts, and net worth tracking. Tax loss harvesting: This feature can help clients minimize their tax liabilities by strategically selling investments that have lost value to offset gains in other assets. Diversified portfolio options: A robust robo-advisor platform should offer a variety of portfolio options to cater to different client preferences, including socially responsible investing, private equity, and more. Human financial advisor integration: Some clients may still desire the personal touch of a human advisor other will agree on using artificial intelligence. Providing the option to connect with a human financial advisor can help bridge the gap between automated and traditional advisory services. Mobile experience: A user-friendly mobile app can enhance the overall client experience, allowing them to monitor their investments and access financial planning tools on the go. The Role of Human Financial Advisors in a Robo-Advisor Platform: While robo-advisors offer many advantages, they don’t necessarily replace the need for human financial advisors. Robo-advisors manage investments through a robo advisor investment account, charging account management fees as a percentage of the invested amount. Instead, they can complement the services provided by human advisors, who can focus on offering personalized advice, addressing complex financial situations, and building long-term client relationships. By integrating human advisors into your robo-advisor platform, you can cater to clients who prefer a hybrid approach to financial planning. Technical Requirements for Building a Robo Advisor: Building a robo advisor requires a blend of technical expertise and financial acumen. The technical foundation of a successful robo advisor platform involves several key components: First, you’ll need proficiency in programming languages such as Python, Java, or C++. These languages are essential for developing the core algorithms that drive automated investing and portfolio management. Additionally, robust data storage and management solutions, including SQL and NoSQL databases, are crucial for handling vast amounts of financial data. Machine learning algorithms and libraries, such as TensorFlow or Scikit-Learn, play a pivotal role in creating intelligent investment strategies. These tools enable the robo advisor to analyze historical market data and make data-driven decisions. Cloud infrastructure, provided by services like Amazon Web Services (AWS) or Microsoft Azure, ensures scalability and reliability, allowing your platform to handle a growing number of users and transactions. Security is paramount in the financial industry. Implementing encryption and firewalls protects sensitive customer data and financial transactions from cyber threats. Additionally, integrating external data sources, such as financial APIs and market data feeds, enriches the platform’s capabilities, providing real-time insights and updates. A user-friendly interface is essential for customer interaction. Developing an intuitive and responsive interface ensures that clients can easily navigate the platform, monitor their investment portfolios, and access financial planning tools. Furthermore, implementing risk management and compliance features is critical to adhere to regulatory standards and protect both the platform and its users. Given the complexity of these technical requirements, assembling a skilled technical team is indispensable. This team should possess expertise in software development, data analytics, machine learning, and cybersecurity to build a robust and reliable robo advisor platform. Challenges of Building a Robo Advisor: Building a robo advisor is a multifaceted endeavor that presents several significant challenges. One of the foremost challenges is developing a robust and accurate algorithm capable of providing personalized investment advice. This requires a deep understanding of financial markets, investment strategies, and the ability to analyze vast amounts of historical market data. Ensuring the security and integrity of customer data and financial transactions is another critical challenge. With the increasing prevalence of cyber threats, implementing advanced security measures, such as encryption and firewalls, is essential to protect sensitive information and maintain customer trust. Compliance with regulatory requirements and industry standards is a non-negotiable aspect of building a robo advisor. Navigating the complex regulatory landscape requires a thorough understanding of financial regulations and the ability to implement compliance features within the platform. Scalability is another challenge that cannot be overlooked. The robo advisor must be capable of handling a large volume of customers and transactions without compromising performance. This necessitates a robust cloud infrastructure and efficient data management solutions. Creating a user-friendly interface is crucial for customer satisfaction. The platform should be intuitive and easy to navigate, allowing clients to monitor their investment portfolios and access financial planning tools seamlessly. Overcoming these challenges requires a skilled technical team with expertise in machine learning, data analytics, and software development. Additionally, a deep understanding of financial markets, investment strategies, and regulatory requirements is indispensable to build a successful robo advisor platform. Benefits and Drawbacks of Building Your Own Robo-Advisor: When considering whether to build your own robo-advisor, it’s essential to weigh the potential benefits and drawbacks: Benefits: Lower fees: Robo-advisors typically charge a lower management fee compared to traditional financial advisors, making them more attractive to cost-conscious investors. Management fees are a key factor in evaluating the cost-effectiveness of robo-advisors, as they are usually calculated as a percentage of the investment amount. Broader access: Automated platforms can serve a wider range of clients, including those with lower account minimums or less investable assets. 24/7 accessibility: Clients can access their investment portfolios and financial planning tools at any time, providing a more convenient experience. Drawbacks: Initial investment: Building a robo-advisor platform requires significant upfront costs for technology, infrastructure, and regulatory compliance. Launch and Growth: Launching a robo advisor requires a meticulously planned strategy and flawless execution. The launch plan should encompass marketing and promotion efforts to create awareness and attract potential clients. Effective customer acquisition strategies are essential to build a solid user base from the outset. Starting with a minimum viable product (MVP) is a prudent approach. An MVP allows you to test the platform’s core functionalities and gather valuable feedback from early users. This feedback is instrumental in refining and enhancing the platform before a full-scale launch. A well-defined growth strategy is crucial for the long-term success of your robo advisor. Expanding the customer base and increasing assets under management are primary objectives. Enhancing the user experience through continuous improvements and the development of new features, such as tax loss harvesting and retirement planning, can significantly boost client satisfaction and retention. Continuous monitoring and evaluation of the platform’s performance are essential to ensure it meets its goals and objectives. Regular updates and enhancements based on user feedback and market trends will keep the platform competitive and relevant. The launch and growth of a robo advisor require a deep understanding of the financial industry, effective marketing strategies, and efficient customer acquisition techniques. By focusing on these areas, you can successfully build and grow a robo advisor platform that meets the evolving needs of your clients and stands out in the competitive financial landscape. Conclusion In conclusion, building your own robo-advisor is an ambitious and potentially rewarding endeavor that can help revolutionize your clients' financial planning and wealth management. However, navigating the complexities of technology, feature integration, and compliance with various banking regulatory landscapes can be challenging. This is where InvestGlass comes in. As an experienced and trusted partner in the fintech industry, InvestGlass can help you build a custom robo-advisor platform tailored to your specific needs and requirements. Our team of experts will guide you through every step of the process, ensuring that your platform is compliant with banking regulations, optimized for user experience, and equipped with the latest investment management tools and financial planning features. By partnering with InvestGlass, you can harness the power of robo-advisory to provide a more efficient, cost-effective, and accessible solution for your clients' financial needs, while also staying competitive in the ever-evolving world of finance. With our expertise and support, you can successfully build a robo-advisor that stands out in the market and positions your business for long-term growth and success. --- - Published: 2021-05-30 - Modified: 2025-02-24 - URL: https://www.investglass.com/crm-what-is-it-and-why-does-it-matter/ - Categories: Article - Tags: CRM Customer Relationship Management (CRM): Your Key to Growth in 2023 with InvestGlass Introduction Customer Relationship Management (CRM) is far more than just a buzzword; it's a fundamental tool that businesses are using to cultivate growth in today's competitive landscape. CRM systems, whether software or hardware-based, allow businesses to effectively track and manage interactions with customers and provide invaluable insights into customer behavior and preferences. According to reports, 91% of companies with more than 10 employees now use a CRM system to manage customer relationships (Zippia). CRM adoption has proven highly effective, with 45% of businesses reporting that using CRM software has increased their sales revenue. Furthermore, 47% of companies have seen an increase in customer retention rates after implementing a CRM system. Why Should You Care About CRM Systems? CRM is not merely a system for storing customer data; it is a strategic approach that helps businesses satisfy their customers' needs seamlessly and sustainably. This, in turn, fosters loyalty and positive customer relationships, which are increasingly recognized as vital assets for any business. Building Customer Loyalty with CRM One of the key benefits of CRM is its capacity to increase customer loyalty. The more you understand your customers and their needs through data collected by your CRM, the better positioned you are to meet those needs in a timely and effective manner. This ability is not only likely to reduce customer churn but also to increase customer satisfaction and, by extension, improve overall business performance over time. We suggest you use a pipeline to visually see where your business opportunity is heading to. InvestGlass Sales Pipeline Measuring Customer Satisfaction: The Essential Metrics A robust CRM system like InvestGlass allows you to set and analyze specific goals for customer satisfaction. Key Performance Indicators (KPIs) might include customer retention rates, Net Promoter Score (NPS), customer lifetime value, and response time to customer inquiries or complaints. What are the long-term effects of not achieving these goals? Failing to meet customer satisfaction goals can lead to decreased customer loyalty, lower revenues, and potentially, a damaged brand reputation. Empowering Sales Teams with Cloud-Based CRM To be fully effective, sales teams must be convinced of the benefits of a CRM system. Cloud-based CRM solutions, such as InvestGlass, are especially advantageous as they can easily integrate with other software tools. This connectivity simplifies tasks such as collecting contact information, implementing customer loyalty programs, tracking phone calls, managing leads, generating marketing materials, and other key customer interaction activities. InvestGlass Task Management CRM Systems are Not All Created Equal: The InvestGlass Advantage InvestGlass stands out as a unique CRM provider based in Switzerland. With InvestGlass, you have the option to host your data on a public Swiss cloud or directly on your own server. This ensures that all your sensitive customer data, from leads to confidential business interactions, is securely stored in Switzerland, rather than on U. S. -based servers like those of Amazon or Microsoft. This distinction is crucial for businesses that prioritize data privacy and security in their CRM solution. CRM's Meaning for Businesses of All Sizes Whether you are operating a small local shop or a large multinational corporation, InvestGlass’s CRM technology is designed to adapt to your needs. Small businesses often appreciate the system's user-friendliness and how it makes sales management more straightforward and effective. In contrast, large enterprises value the system's customizability, marketing automation features, lead scoring capabilities, and the full modularity that InvestGlass offers. Elevating Sales Strategy: Automation, Lead Scoring, and ChatGPT Integration In the modern, fast-paced business environment, sales automation and lead scoring have become indispensable tools for efficiently managing customer relationships. Sales automation streamlines repetitive tasks, enabling sales teams to focus on what they do best: building relationships and closing deals. Lead scoring, on the other hand, allows teams to prioritize prospects based on a variety of factors, ensuring that efforts are focused on leads with the highest conversion potential. Additionally, the integration of advanced AI chat tools, like ChatGPT, into a CRM system enables real-time, intelligent engagement with customers, providing instant support and assistance while gathering valuable data for future interactions. InvestGlass stands out uniquely in this domain as the only institutional-grade CRM that also offers digital onboarding and portfolio management features. This comprehensive approach empowers financial institutions to not only streamline and enhance their sales and customer engagement strategies but also to manage client portfolios effectively and efficiently, all under one robust and secure platform. Automation to build effective teams Conclusion: Swiss-Made Excellence with InvestGlass InvestGlass is not just a tool; it's a comprehensive solution for managing your customer relationships and propelling your business forward in 2023. Start a free trial of our CRM technology today and experience firsthand the transformative impact of a Swiss-made cloud CRM on your business. Let’s achieve unprecedented growth with InvestGlass - Your SaaS FinTech Solution! --- - Published: 2021-05-29 - Modified: 2025-03-21 - URL: https://www.investglass.com/5-steps-to-successfully-to-setup-your-crm-for-external-asset-managers/ - Categories: Article - Tags: CRM for asset managers Implementing an effective Customer Relationship Management (CRM) system is crucial for external asset management firms aiming to optimize marketing budgets and enhance client relationships. Companies that invest in CRM systems can expect a substantial return on investment (ROI), with studies indicating an average ROI of $8. 71 for every dollar spent. Moreover, businesses utilizing CRM systems have reported a 29% increase in sales productivity and a 42% improvement in sales forecasting accuracy, underscoring CRM's critical role in strategically allocating marketing resources. Additionally, 74% of decision-makers have reported that CRM systems offer improved access to customer data, further enhancing business efficiency. In order to do so, there are some basic steps we recommend taking: -Understand where your competitors' budgets go for advertising -Find out what type of media works best for your target audience -Determine how much inventory you have available in each channel 1. What is CRM EAM and why should you care In customer relationship management (CRM), customer lifecycle describes the progression of steps a customer goes through when considering, purchasing, using and maintaining loyalty to a product or service. The goal is to make sure that the customer has a great experience with your product or service and then show them why they are better off sticking around through marketing push like emailing, but most importantly because it's your suitability best friend! Yes a good CRM will help you survive in the FinSA and MIFID hyper-compliance world delivering thanks to artificial intelligence the right information at the right time. CRM is also the right way to collaborate with your customers to update their KYC. KYC or Know Your Customer data collection. Through a Swiss cloud-based platform, InvestGlass delivers all the support and analytics you need to speed up your compliance duties. 2. How to implement CRM for wealth management We built a CRM where the setup is considered as a performance. The platform has been developed in Switzerland and is easy to use for your team. Advisers or sales should be part of the campaign to build the first request for proposals. Large wealth managers will eventually recruit consultants to set the minimum compliance level needed. The consultant will look into your existing solutions and help you find the one your firm needs. 3. The benefits of CRM for external asset management Create brand awareness. The first step to acquiring new customers is to introduce them to your business. Acquire leads. Convert leads into customers. Provide superior customer service. Drive upsells which means addressing our service to the rest of the family or friends of your customer. The relationship you have with your clients can also be a game-changer as calls, emails, SMS, WhatsApp or the investor platform can shift your business priorities. To perfectly meet the visibility of investors' assets, you must understand their expectations. 4. Common pitfalls in implementing CRM external asset management When you install software they are always some pitfalls. Common pitfalls in implementing CRM external asset management are : - Value proposition: it's not clear what the customer will get for their investment. - The company poorly communicates ongoing management costs and fees to customers, who may be surprised by monthly charges after installation. - CRM external asset management is a complex solution that requires ongoing training of internal staff in order to maximize its benefits With different supports such as video, website help desk, and pdf documents, you find the perfect walkthrough guiding your sales, advisors, investment and compliance teams. You should automate the boring tasks to accomplish them. 5. Tips for successful implementation of CRM external asset management and managing customer data We found two types of mindsets the first is to give CRM access to everyone and the other one is to wait before the platform is actually set up before you give access to all your colleagues. Raising your colleagues' interest in the tool is definitely one of the most important parts of the implementation success. As soon as possible you have to import your client's data into the platform. Instantly your team should find the tools they are used to. Some of them might be using salesforce or Microsoft dynamics in a previous life and now it's time for a final change. Managing clients from the platform is key but it's also important to manage your colleague's expectations and collaboration inside the tour which can transform their day-to-day habits. Contact report notes and setting the role are basic elements of this habit. From the market page, your asset managers can visualize assets, and funds, filter with their data then publish a branded PDF. Your firm can produce and share performance sheets in less than 5 minutes. Those little content publishers are creating trust immediately. 6. What modern EAM need for marketing campaigns and attract dynamic wealth managers To attract dynamic wealth managers you have to use modern solutions with marketing tools, distribution platforms, and artificial intelligence. You have to use a platform that one day could turn your business into a neobank or robo advisor! The platform can change formats very easily would you be on the buy side or the sell side? We are seeing more external asset managers becoming full-fledged asset managers. The trend means that they are building their own models and funds. Thanks to the CRM they collect insights and a complete investor view. From the distribution platforms, your clients will access the branded website. On this website, you will find your own features such as video, your team photos, the head of sales direct calendar, financial research, and your client's account information. This will improve your customer loyalty and confidence as they can access at any time to the platform information. Third-party cookies can also track your clients' visits. Finally, with this platform, your clients will be able to accept or reject investment solicitation with a secure 2 steps signature solution. Digital signature, digital onboarding and digital banking are topics we would be glad to comment on with you! With the latest regulations, activities visibilities should be signed by respective owners. Offering the ability for clients and sales to collaborate with a website is now a must-have. The client can search the market page based on their assets preferences. This filtering system is the perfect combination for your EAM to reach long-range relationships. With InvestGlass CRM single record access you can set up your travel request mode to restrict users' access to client data when they leave the office for a business trip. They will see only the content-based cross-border criteria. This part of the CRM is made for advanced users but once you master it will turn your business into a modern multi-family office powerhouse. From Hong Kong to Panama, with a strong positioning in London, Paris, and Switzerland, we are quite sure that you will find with InvestGlass a complete and secure solution to improve your EAM team collaboration and client satisfaction. --- - Published: 2021-05-29 - Modified: 2025-03-19 - URL: https://www.investglass.com/swiss-made-software-investglass-crm/ - Categories: Article - Tags: swiss made software Technical debt is a major challenge in software development, arising when teams prioritize speed over code quality. Studies show that poor-quality code has 15 times more defects and takes 124% longer to fix (ArXiv). Additionally, 25% of development effort is spent managing technical debt (ArXiv). Proper code reviews and automation can help mitigate these long-term costs. CRM is a term that has been around for decades. The acronym stands for Customer Relationship Management and it's one of the most popular tools in the world of marketing. InvestGlass CRM is a company that provides CRM solutions to customers all over the globe. If you are interested in optimizing your customer relationships, then this blog post will provide helpful information on how to do so with software made by Swiss-based InvestGlass! 1. InvestGlass is Swiss Made Software, a CRM that integrates with your favourite business realities Originally made for financial services, the CRM robustness will satisfy 60+ user companies. By default, InvestGlass is hosted on Swiss Cloud in Geneva and in Lausanne. We hosted our solutions on Swiss servers because they are the safest in Europe, with snowcapped mountains and nuclear fallout shelters. InvestGlass CRM integrates with a total of +100 software vendors such as Microsoft Dynamics 365, Bexio, Winbiz and Xero accounting tools. 2. Swiss Made CRM which helps you manage customer relationships and leads from start to finish CRM stands for Customer Relationship Management software. It is a business-critical tool for any company and it's used to maintain customer relationships, manage leads through the sales pipeline, forecast future revenues from these customers or generate reports on marketing campaigns such as webinars. The CRM includes these sequences of your business Acquire leads. Convert leads into customers. Provide superior customer service. Drive upsells which means addressing our service to the rest of the family or friends of your customer. Welcome to Geneva! 3. You can use it for free for two weeks before signing up, so give it a try! Like any other SAAS solution, you can try InvestGlass for two weeks before starting for real. While you try InvestGlass you will receive our latest webinars and tutorials. The best part about InvestGlass is the unlimited storage capacity - there's no limit on how many contacts you can add or messages you can send. You can connect existing with Salesforce, Google Gmail, and Office 365, to our Swiss cloud InvestGlass, which gives users an easy way to keep track of all their projects and deals. at once  And if you are in Geneva come to visit us at 5 rue des Alpes next to the train station. --- - Published: 2021-05-28 - Modified: 2025-03-28 - URL: https://www.investglass.com/how-do-you-electronically-sign-a-document/ - Categories: Article - Tags: digital signature What are digital signatures? Digital signatures are like electronic “fingerprints. ” Are you still using paper forms and signatures? We introduce an automated and seamless way to sign your PDFs and documents. Modernize the way your clients sign and trump your competition. Connective and InvestGlass support you in the integration of electronic signatures and the digitalization of forms within your company. Join us as we highlight the Connective E-signature feature and the advantages of providing such a solution on InvestGlass. Use an all-in-one CRM and marketing automation software. How to Use a Digital Signature Certificate and robotic process automation? In this session, Alexandre Gaillard of InvestGlass and Magali Biron of Connective will present and showcase the two fintech solutions that optimize and automate digital signature workflows. https://youtu. be/i6NndrAk-wY? t=1014 In this digital signature webinar you’ll learn how to: Understand the e-signature advantages with complex regulations - eIDAS, WYSIWYG Recognize Connective’s approach to complying with these regulations Use Connective e-signature easily and seamlessly within the InvestGlass automation Digitalize paper documents with InvestGlass with the collaborative portal This Digital signature webinar is specially made for : LawyersAccountantsHead of ComplianceHead of risksPrivate equity officerBusiness ownersThis webinar will be recorded. --- - Published: 2021-05-27 - Modified: 2025-10-28 - URL: https://www.investglass.com/5-easy-steps-to-sign-a-pdf-document-well-show-you-how/ - Categories: Article - Tags: digital signature Signing PDF documents electronically is now faster and more secure than ever. Studies show that e-signatures can reduce document turnaround time by 80% and cut administrative costs by up to $20 per document (Adobe). Popular tools like Adobe Acrobat Sign and Smallpdf allow users to upload, create, and place signatures within minutes, streamlining workflow efficiency (Smallpdf). Signing a document has never been easier! This Friday we will showcase the 5 Easy Steps to us e-signature, you can sign any PDF document with just your finger. It's the most secure way to sign documents on your phone and it’s so easy that anyone can do it. You don't need an expensive scanner or printer - all you need is InvestGlass. com and Connective. And both solutions are instantly connected! Imagine how much time this will save for you and your team! Now everything is digital. And because we're cloud-based, there are no servers to maintain in order for you to use our service. We take care of all the heavy lifting so that you have more time for what matters most - growing your business! Sign up here for Friday at 11 AM CET - and become a super digital hero in 30 minutes!  Your future is remote sales. This pandemic is just accelerating it. The soon your master remote sales and the better 2021 will be for your team.   Leverage InvestGlass. com with Connective. eu: a focus on the eIDAS regulation. Are you still using paper forms and signatures? We introduce an automated and seamless way to sign your PDFs and documents. Modernize the way your clients sign and trump your competition. Connective and InvestGlass support you in the integration of electronic signatures and the digitalization of forms within your company. Join us as we highlight the Connective E-signature feature and the advantages of providing such a solution on InvestGlass. Use an all-in-one CRM and marketing automation software. We will show a KYC process. How to Use a Digital Signature Certificate and robotic process automation? In this session, Alexandre Gaillard of InvestGlass and Magali Biron of Connective will present and showcase the two fintech solutions to optimize and automate digital signature workflows. You’ll learn how to: Understand the e-signature advantages with complex regulations - eIDAS, WYSIWYGRecognize Connective’s approach to complying with these regulationsUse Connective e-signature easily and seamlessly within the InvestGlass automationDigitalize paper documents with InvestGlass including passport This webinar is made for: LawyersAccountantsHead of ComplianceHead of risksPrivate equity officerBusiness ownersThis webinar will be recorded. --- - Published: 2021-05-26 - Modified: 2025-10-28 - URL: https://www.investglass.com/what-are-the-5-steps-involved-in-kyc/ - Categories: Article - Tags: KYC checklist, Steps Involved in KYC The 5 Key Steps in KYC: Mastering Compliance with InvestGlass Know Your Customer (KYC) is a critical compliance process for financial institutions. It helps them identify and assess potential risks associated with their customers, combating financial crimes such as money laundering and terrorist financing. In this article, we'll explore the steps involved in KYC and how InvestGlass CRM and digital portal solution can boost productivity and streamline KYC processes. 1. Customer Identification Program (CIP) The first step in the KYC procedure is the customer identification program (CIP). This process involves gathering essential information about a prospective customer, including: Full name Date of birth Address Identification number (e. g. , Social Security Number, passport, or other government-issued ID) InvestGlass offers a digital onboarding solution that simplifies customer identification by automating data collection and seamlessly integrating with other systems. 2. Customer Due Diligence (CDD) After collecting customer information, financial institutions must perform customer due diligence (CDD) to assess potential risks. This risk assessment involves evaluating factors such as the customer's background, occupation, and financial transactions. InvestGlass sales tools aid in CDD by providing a centralized platform for tracking customer interactions, analyzing data, and identifying patterns indicative of potential risks. 3. Enhanced Due Diligence (EDD) and Document Verification For higher risk customers, financial institutions may need to conduct enhanced due diligence (EDD). This process involves obtaining additional information about the customer and verifying the authenticity of their documents. InvestGlass collaborative portal facilitates efficient document verification and EDD by providing a secure platform for sharing, reviewing, and storing customer documents. 4. Ongoing Monitoring and Transaction Monitoring Financial institutions must perform ongoing monitoring to maintain up-to-date customer information and detect suspicious activities. This process involves monitoring customer transactions and updating KYC records regularly. InvestGlass automation tools streamline ongoing monitoring by automating various tasks such as updating customer profiles, tracking transaction patterns, and generating alerts for unusual activities. 5. Reporting Suspicious Activities to Financial Crimes Enforcement Network (FinCEN) Lastly, financial institutions must report any suspicious activities to the Financial Crimes Enforcement Network (FinCEN) and other relevant regulatory authorities. This step maintains transparency and helps prevent financial crime. InvestGlass marketing tools simplify reporting by providing customizable templates and automating the submission process. Boost Productivity with InvestGlass KYC Solutions InvestGlass CRM and digital portal solution offer a comprehensive platform for managing KYC procedures. By choosing InvestGlass, financial institutions can: Streamline customer onboarding and KYC verification processes Enhance collaboration among team members Automate routine tasks and improve productivity Maintain compliance with evolving KYC regulations InvestGlass can be hosted on banks' servers, ensuring that all sensitive customer data remains secure and protected. Boost your productivity and stay compliant with InvestGlass, the ultimate solution for KYC management in the financial industry. --- - Published: 2021-05-25 - Modified: 2025-03-20 - URL: https://www.investglass.com/the-importance-of-kyc-remediation-and-why-you-should-be-doing-it/ - Categories: Article - Tags: KYC process In recent months, numerous companies have faced substantial fines for failing to comply with Know Your Customer (KYC) regulations.  For instance, in October 2024, Starling Bank was fined £29 million by the UK's Financial Conduct Authority (FCA) for inadequate financial crime controls that left the banking system vulnerable to criminals and sanctioned individuals. Similarly, in November 2024, Metro Bank received a £16. 7 million fine from the FCA due to failures in anti-money laundering controls between 2016 and 2020, which allowed approximately 60 million transactions worth £51 billion to bypass proper scrutiny. These incidents underscore the critical importance of implementing robust compliance procedures and policies to avoid significant penalties and protect your company's reputation. What are the 3 components of KYC for financial institutions? The 3 components of KYC for financial institutions are collecting, assessing and verifying information. KYC (Know Your Customer) helps to identify customers across multiple institutions in order to minimize fraud. It also provides a higher level of protection for both companies and consumers from fraudulent transactions. Why should it be done routinely? To collect the information you need a CRM which is in your systems. Digital forms to record client data and enforce a digital KYC process. This tool will help you to reach client data Digital signature to let your client sign documentation. A customer data file to store identification documents and offer digital self-service solutions with the client portal. This tool combined will facilitate customer remediation as they will support compliance efforts to collect all data. What is the KYC remediation process? In the financial sector, the KYC remediation process is when an institution becomes aware of a client's active involvement in financial crime, and they have to update their KYC records. In order for the bank or any other type of institution to continue doing business with that customer, they must remediate that account by either updating their risk assessment score or terminating it altogether. Enhanced due diligence can be needed when a client is in an elevated risk category. Research has shown that companies which have a KYC remediation process are more likely to be compliant with anti-money laundering regulations, as they will most likely terminate the account of any customer who poses a high risk. This can help them avoid hefty fines and penalties from regulatory bodies. What is AML remediation and how it can detect financial crime? AML remediation means anti-money laundering. Here the principle is to collect enough data points via transaction monitoring to spot an anomaly. Money laundering is the process of covering up the money trail to disguise where it came from. The aim is to prevent illegal activity like terrorism financing, drug trafficking, and tax evasion as well as prevent criminals from accessing funds they’ve obtained illegally. Money laundering can now apply to a crypto wallet. A crypto wallet is a wallet with cryptocurrencies. Cryptocurrencies protect the identity of the owner by not revealing the identity of who is behind any transaction to protect them from possible identification. Maintaining a clean customer and business profile, and authenticating customers with KYC/AML information will help you jump ahead in complying with regulations as well as deterring fraudsters from targeting your company. AML is changing - so we built with InvestGlass an automation tool you can change yourself. What do KYC remediation analysts in financial services do? Banks or independent advisors can start KYC remediation projects with pre-existing solutions provided by Fintech. Fintech is companies that have been regulated to provide KYC/AML or remediation services. They can work with your company to execute the project by providing all of the tools and knowledge needed in order to start a successful KYC Remediation Project. Complex remediation cases made simple With InvestGlass CRM we offer a pre-built compliance KYC process within a secure cloud solution with a dozen fintech specialists. The solution is perfect to tackle terrorist financing, with artificial intelligence filtering low-risk customers from high-risk clients. An approval process is key for improving the risk management process and will remove future remediation headaches thanks to teams' tasks dispatcher. Watch more about KYC remediation. https://vimeo. com/549307048 Start with InvestGlass KYC remediation tools today! --- - Published: 2021-05-25 - Modified: 2025-10-03 - URL: https://www.investglass.com/crm-for-finsa-a-complete-customer-relationship-management-solution/ - Categories: Article - Tags: CRM for banking CRM for FINSA a complete customer relationship management solution ready today FINSA is a company that provides customer relationship management services to many different industries. They have recently launched CRM for FINSA, a CRM solution built specifically for FINSA's needs. This blog post will introduce you to their new CRM product and the reasons they needed it in the first place. InvestGlas CRM is customizable and therefore the CRM solution will provide compliance and reporting for FCA, MiFID II, GPPR InvestGlass's cloud communications platform covers all 4 layers of ‘compliance within the transaction’ for FINSA: The transaction created via voice, video, SMS, chat, email. Transaction recorded and stored Search and retrieval enabled via InvestGlass or on your premise serverThe analysis enabled with voice and audio recording Fully flexible CRM InvestGlass 1. What is CRM software and why should I use it for my business InvestGlass built CRM for FINSA will cover all the topics you would be expecting from the risk, suitability, distribution, knowledge and of course investors' preferences. InvestGlass CRM is hosted on a secure cloud in Switzerland. The CRM offers full communication channels with email hosted in Switzerland and a client portal also hosted in Switzerland. 2. How can a CRM help me with my business The CRM will enforce employees' process in distributing investment solicitations based on customer data and market opportunity. All-in-one, the CRM will improve your customer loyalty and speed up your sales pipeline spotting the right financial information to send at the right time to the right investor. 3. Why choose the FINSA CRM system over other systems A pre-built FINSA CRM offers the tool you need to capture prospects and respond to your challenges today. The solution offers all modern marketing tool to start FINSA compliant campaign management. 4. Common features you'll find in our InvestGlass CRM system  InvestGlass offers a pre-built solution for financial services for customer acquisition with digital forms for digital onboarding. Approval process and automation to filter account opening with efficiency and check automatically your CRM data. Product suitability engine to confront securities data against your CRM data. Smart flag for discretionary portfolio management and advisory services to help your sales with distribution and rebalancing. 5. Pricing options available to you when choosing to use a FINSA-powered CRM solution for your company InvestGlass is the only solution that offers marketing, CRM, and financial tools into a Swiss Cloud-based SAAS format. It means that you pay based on the number of seats that you activate. Therefore your sales and marketing teams will both have an access to customer information and work together to increase customer satisfaction with positive dynamics! Customer experience will be very different with FINSA as information will flow in a very different way. We have the key let's be productive and less busy with InvestGlass CRM. --- - Published: 2021-05-24 - Modified: 2025-03-28 - URL: https://www.investglass.com/the-effective-onboarding-strategy-that-works-for-every-bank/ - Categories: Article - Tags: Digital onboarding Onboarding is a process that banks use to get new customers up and running with the bank's services. A successful onboarding strategy can be the difference between your customers staying or leaving you for another bank. However, some of these strategies are more effective than others in converting new customers into long-term clients. We will discuss what makes an effective customer onboarding strategy to understand which works best for your bank! The customer journey can be different for private and retail banks. Private banks typically have a more in-depth customer journey, which is often broken down into three stages: opening an account, engaging with the bank, and receiving financial advice. The onboarding strategy for private banks should include all of these steps so that customers are fully engaged from day one. A digital strategy will work with emails too. Retail banking can be much simpler since the service is simpler and the customer journey is shorter. The retail bank should primarily focus its onboarding strategy on acquiring and retaining customers, aiming to keep them as active as possible for a long period of time. In order to choose an effective customer onboarding strategy that works for your bank, you need to know what type of bank you are! What kind of onboarding process should you have? We recommend limiting the onboarding to a simple 10-30 minutes maximum to make sure that you will comply with regulations while delivering a successful onboarding to new customers. The customer onboarding process should be collecting just the right documents and information. The risk if you add more complexity is that your forms are too complex and new customers drop the onboarding because it's too complex. Bank onboarding made simple With InvestGlass CRM we build a customizable onboarding process without code. The compliance department can work easily with marketing teams to make sure that the onboarding process will include customer data and onboarding for the product or service you are selling. Forms will help the new customers to subscribe to their right solution. The new customer journey is simpler and easier to understand. Good documentation and sales will help new customers to focus on your value and not the software you are using or the KYC complexity The solution is cloud-based and InvestGlass CRM technology is easy to use. We provide a free trial and banking-related support to build your ideal customer onboarding process. Customer onboarding is so easy Let's start today with pre-built resources for banks and asset managers. The form builder doesn't require any programming. To create the forms you just need to have an existing process or we will help you with our templates. We strongly suggest you start your onboarding process by collecting the risk and legal department requirements! The future of KYC is now and InvestGlass can help. An effective customer onboarding strategy is paramount for the success of any bank, but it’s not always easy to implement. The first step in the process is understanding your ideal customer profile. It will dictate what type of paperwork you require before they can access their accounts. --- - Published: 2021-05-21 - Modified: 2025-10-28 - URL: https://www.investglass.com/the-saas-fintech-banking-platform/ - Categories: Article - Tags: banking platform A SaaS Fintech Banking Platform is a cloud-based service that enables businesses to integrate banking functionalities—such as payment processing, account management, and compliance—into their operations without the need to develop these systems internally.  This approach enhances operational efficiency and ensures data security. The global SaaS market has experienced significant growth, with projections indicating it will reach $307. 3 billion by 2026, reflecting a compound annual growth rate (CAGR) of 11. 7% from 2019 to 2026. If you're looking for one of these systems, here are five features that you should look out for: 1) Easy integration with other applications 2) Secure data storage 3) Customizable workflows 4) Completely mobile 5) Fully customizable reports 1 ­– Go digital it's never too late The COVID-19 pandemic has significantly accelerated digital adoption across various sectors, including wealth management.  A survey revealed that 79% of wealth management decision-makers acknowledged that digital technologies have enhanced their customer engagement strategies. Additionally, 52% reported an increased use of digital channels for client interactions since the onset of the pandemic. Furthermore, 85% of professionals in the industry feel they are now providing clients with the necessary digital capabilities. This shift underscores a broader trend towards digital advisory services, as firms adapt to reduced face-to-face interactions and evolving client expectations. The global pandemic disrupted the means of communicating and satisfying clients. Besides, it also modified clients’ demands and approaches. The economic crisis and the ongoing uncertainty have led to increasing demand for financial advisory. InvestGlass provides the means for wealth managers to offer digital advising, be it via their workforce or artificial intelligence, and, thus, to develop a clear competitive advantage over laggards. With this pandemic – private banking – previously the most reluctant to move is running to catch up. 2 – Nurture all customer segments we mean ALL Over the past years, the role of wealth managers, as well as their client targeting, has changed. From a pure wealth focus, wealth managers are now considering other customer segments. Pricing structures of wealth managers are shifting to include lower balance prospects. Indeed, in order to succeed and be able to provide their service to all market segments by reducing costs or improving efficiency, wealth managers need to partner with Artificial Intelligence advisory providers or similar fintech solutions and SAAS solutions. Correspondingly, these previously underserved markets are surging as key interests for the future. Women’s and mass affluents’ presence in the financial markets is getting important and the trend can be assumed to grow. The increasing interest in underserved markets enhances the wealth managers’ need to reformulate their pricing strategies to convince these customer segments and partner with InvestGlass. We provide an all-in-one CRM as the cheapest solution on the market and enable offering your service to other segments. 3 – Trust me I am your banker! Studying the client’s expectations and behaviour, only 27% of Swiss individuals have worked with a financial advisor and over 50% manage their finances internally. This trend of behaviour is a worrying aspect for wealth managers with the rise of new, more efficient, advisors such as Artificial Intelligence and Fin-tech companies. The Swiss financial environment clearly showcases a duality: most use a bank but choose other means to manage their wealth. This opens a large array of opportunities to convince sceptics, yet, it also conveys long-term risks. The challenge for wealth managers is that every decision of any individual is now demanding some kind of advice, ranging from buying a house to which insurance a client is selecting. This is where wealth managers need to evolve in the future, in order to gain market shares and fulfil clients’ expectations more thoroughly. InvestGlass’s platform enables compliance with the need of the market by providing the means to make fast and efficient investment decisions. Satisfy your clients’ expectations starting today! 4 – Marketing hyper-personalization and All-in-one solution Our customer-focused society has long supported mass customization. This trend is slowly but surely impacting financial services and wealth managers and has been exacerbated by the pandemic as the health crisis creates and enhances a plurality of needs within customer segments. Wealth managers are thus expected to connect with Artificial Intelligence and digital advisory fintech to tailor their offering to each customer. The two main focuses are going to be risk-assessing firms, whose technology can interpret a client’s risk profile, and predictive analytics firms, which are expected to have extreme growth potential within the wealth management industry. Use InvestGlass CRM and tailor your offering to each customer with our customizable client portal. Additionally, customers’ expectations have been changing and shifting towards all-in-one solutions. Indeed, clients and prospects aim for the most inclusive offer on the market. Therefore, wealth managers and financial companies, in general, need to include supplementary services or products in order to compete against inclusive competitors. Wealth managers, who can recognize this trend and act on it, will experience higher client satisfaction and retention. InvestGlass’s all-in-one solution, fin-tech ecosystem and open API embrace the trend. 5 – Get out with trendy thematics - even if you don't share them. It's the client first! Over the last decades, before the pandemic became the main topic of discussion, sustainability and sustainable investment trend were gaining ground. Global warming, child labour, and, more generally, ethical and environmental issues were increasingly important for investors. The pandemic accelerated the trend and wealth managers’ clients consider ESG criteria more closely than in the past. The focus is thus to understand clearly the values and needs of your clients. Consequently, wealth managers are expected to strengthen their sustainability offerings and showcase priority in sustainable compliant products. InvestGlass provides the means and ends to integrate ESG criteria in your offering as well as an AI advisor to match your investment strategy. 6 – Next-Gen Reporting when less is more - or maybe not For any business, the tech age our society is in has redefined competition. Firms, companies, stores, and individuals are fighting for awareness and attention. In order to foster engagement and attention from clients, processes have to be easy to use, interactive, and customer friendly. Therefore, technologies and innovations try to enhance clients’ attention by providing visualizable data, graphs, and images to engage and interact with them. Similar account aggregation makes a more friendly and comprehensive view of the client’s assets. Consequently, wealth managers can, via the InvestGlass module, deal with clients’ expectations to implement wealth tech which encompasses gamification in forecasting strategies and interaction in client wealth reporting. 7 – Instant Data is not flying cars Data is the most important source of information for any sales manager. For wealth managers, it is imperative to know your customer and to base your advice and product propositions on data. The more data is gathered, the better tailored your service or product will be to the client. As the way to gather such data is limited, advisors and wealth managers are now aiming for an alternative source of information such as behavioural data or localization data. Additionally, machine learning is an important asset when pursuing predictive analytics and alternative data collection. E. g. , Artificial Intelligence can scan the web and extract complex data on sentiments and social network critical trends. Hence, it is clear that wealth managers will have to develop competencies and capabilities to deal with alternative data and to support machine learning processes, capabilities inherent to the InvestGlass solution. 7 Benefits Of Digital Banking In 2023 > Key Takeaways Digitalization: we have seen an acceleration of Digital transformation since the pandemic started. It becomes a crucial point for wealth managers and the financial industry, in general, to innovate and embrace the revolution. Nurture all segments: the range of potential customers for wealth managers is rapidly growing. The industry must understand this trend and change its offering to include lower-balance prospects Financial Trust: Individuals are lacking trust and interest in financial advisory. This leaves room for opportunities and threats within the industry. Hyper-personalization is an all-in-one solution: the mass-customization trend is also affecting customers’ expectations in the retail banking industry. Products should be customizable and integrate all relevant services via an ecosystem and integration. Values and Sustainable investment: Competition and matching clients’ needs is a key focus during uncertain times. Recognizing the ESG trend and values within customer segments is the next focal point. Next-Gen reporting: Interact with your clients. Clients are demanding gamification of performance reporting in order to increase their engagement with your product. Discuss with the InvestGlass team today. --- - Published: 2021-05-18 - Modified: 2025-03-24 - URL: https://www.investglass.com/5-step-process-for-finding-your-businesss-ideal-niche-market/ - Categories: Article - Tags: scale your business The 5-step process for finding your business's ideal niche market A niche market is a small subset of a larger market. It is not the “average consumer” and they are usually defined by their values, tastes, or interests. This is an example of how you can define your market niche: Women aged 18 to 30 who love fashion Moms with kids under the age of five who want low-carb food on hand for when they have energy slumps Older citizens from November to May (snowbird) looking for winter rentals that allow pets How do I find my business' ideal target audience? Finding your business's "ideal" niches requires patience and careful thought before making any decisions. Niche marketing is a by-product of specialization. If your bank or company offers a specific product or service, you are going to need a specific market of potential buyers for that. Take the example of Starbucks and how their niche is coffee drinkers who enjoy high-quality beans roasted in stores at a low price point. The first step to finding your business' ideal target audience is deciding what it wants its core values to be as a company and then honing them down even further by figuring out exactly which markets would best fit with those values! Selling to a niche market is a way to stand out from competitors. It help your brand, and it helps your brand establish positive recognition within the market. Your business can become an authority in your industry for that niche audience — ultimately attracting more customers to your product or service. What are the benefits of a Niche Market and how does this attract potential customers? Focusing on a small audience and customer segment will enable your business to stretch its team further and attract customers who closely align with your services. Your customers will find more responses and this will increase loyalty. Loyalty is key for your business expansion as you have a higher chance of them recommending your services to other potential customers. In order for you to establish yourself as an authority in this market, there are steps that need to be taken - and here is how I break it down: Find the right niche market according to my business needs and goals Develop a marketing strategy around our new niche audience Understand what we want from the relationship with prospective clients/donors/believers by articulating our value proposition(s) that will resonate with their needs and desires An ideal niche market is also a risk as a small business could go in the wrong direction. Worst you could go in a direction where the pain points you think needs to be answered are finishing in an unmet need! A viable niche can touch a broader market thanks to online business platforms. We built with the InvestGlass client portal multiple solutions connecting the business to QuoTrading Screen, Datatrans, and Stripe and created a niche business in a few days. Attracting new customers and finding a niche is, therefore, less risky when you go digital. Sales will be automated and you can create a unique landing page in minutes with a solution like Wix. com. With InvestGlass CRM you can create audiences and individualize messages to each client niche based on their service expectations. Therefore you can test a new niche and not only focus on the easy and most profitable niches. Email and SMS target the right market niche to increase your conversion rate. As InvestGlass manages inventory and portfolio you can link your commercial actions to products or services you offer. Our final thoughts on the 5-step process for finding your business's ideal niche market? Reflect on your passions and interests Identify customers' problems and needs with dialogues Market research the competition with Prequin, Pitchbook, Crunchbase Define your niche businesses and their profitability. Test your product with target customers or service fast to fail and adapt fast Collect the data in a good CRM like InvestGlass to build your case on each niche market quickly. Start with InvestGlass CRM --- - Published: 2021-05-17 - Modified: 2025-10-12 - URL: https://www.investglass.com/alternative-to-hubspot/ - Categories: Article - Tags: best alternative to hubspot Alternative to Hubspot - InvestGlass InvestGlass is a CRM platform built with precision and efficiency in mind—qualities synonymous with Swiss craftsmanship. Try it now Key Advantages Over HubSpot Customization and Flexibility: InvestGlass stands out with its superior customization capabilities. Users can modify almost every aspect of the platform—from workflows and dashboards to data management and reporting—without needing extensive IT knowledge. This flexibility ensures that businesses can mold the CRM to their unique processes and requirements, something that HubSpot's often rigid templates do not fully accommodate. Cost-Effectiveness: Price is a critical factor for any business considering a CRM solution. InvestGlass offers a more affordable pricing structure compared to HubSpot, making it accessible for startups and SMEs without compromising on features. Businesses can enjoy advanced CRM functionalities, including automation tools, at a fraction of the cost of HubSpot, potentially leading to a quicker and higher ROI. Local Data Regulation Compliance: Being Swiss-made, InvestGlass naturally adheres to some of the strictest privacy laws in the world. For businesses concerned about GDPR and other data protection regulations, InvestGlass provides a secure environment for data handling and storage, ensuring compliance without the hassle. Integrated AI Tools: InvestGlass integrates artificial intelligence to help businesses predict customer behavior, personalize services, and streamline operations. The AI-driven analytics and forecasting tools are more advanced than those typically found in HubSpot, offering users deeper insights into their data and enabling proactive decision-making. Multi-language Support: With its global client base in mind, InvestGlass offers comprehensive multi-language support, making it an ideal choice for international businesses. This feature allows companies to use the CRM in various languages, ensuring that all team members, regardless of their linguistic background, can utilize the system effectively. With InvestGlass Your Data is Safe in Swiss Cloud solution #1 Swiss CRM Data sovereignty refers to the concept that information, which has been converted and stored in binary digital form, is subject to the laws of the country in which it is located. In a world of increasing cross-border data flows and varying data protection laws, ensuring data sovereignty has become a significant concern for business operations, especially when using cloud providers. InvestGlass, an independent Swiss company, stands out as the best solution to address these concerns. Switzerland's robust data protection measures, combined with InvestGlass's dedication to data localization and indigenous data sovereignty, offer unparalleled assurance. InvestGlass's cloud infrastructure is tailored to safeguard against compromise, ensuring data is stored and transmitted securely, in compliance with international data privacy regulations like the General Data Protection Regulation (GDPR). Beyond just storing data, InvestGlass offers comprehensive data audits and data mapping features to assist businesses in maintaining control over their data, keeping it secure in the exact geographical location dictated by relevant laws. Whether it's data residency options, data protection policies, or governance processes, InvestGlass is adept at navigating the complexities of data sovereignty requirements, making it an ideal choice for companies conducting business in various jurisdictions. Talk to Sales Discover more products Digital onboarding CRM Customer portal Portfolio Management (more... ) --- - Published: 2021-05-16 - Modified: 2025-09-30 - URL: https://www.investglass.com/what-do-fintech-consultants-do/ - Categories: Article - Tags: fintech consultant A consultant should be the driving force behind your fintech's success. They play a crucial role in educating, collaborating, and ensuring your solution perfectly aligns with your business needs. With years of experience and deep market analysis, consultants provide insights and actionable results derived from extensive research into the global FinTech landscape. By staying ahead of market trends, they support businesses in identifying opportunities, providing top-notch solutions, and enabling growth. Whether it's through marketing strategies, detailed reports, or hands-on implementation, consultants are here to help your business get the edge it needs in the competitive world of finance. Contact us today to explore how we can support your journey toward transformative financial solutions. What Do Fintech Consultants Do? A Look at Financial Services Specialists Firms Accenture. The Boston Consulting Group. Capgemini. AlphaFMC. Alliancy. SQLI. Deloitte. EY. KPMG AlphaFMC. Cognizant. Aliancy. McKinsey. What Do Fintech Consultants Do? Choosing the Right Type of Financial Consultant We would be glad to discuss this with you if you are not on this list. We worked already with some of you here and had experienced a truly different build phase thanks to your intervention as an “intermediary” partner. Investglass aims to connect the best Fintech companies together we are working hand-in-hand with Fintech consultants and business strategy specialists. Building a modern bank or wealth management is a true challenge and we believe that only builders should listen. Fintech consultants collect unique expertise by asking the right question at the right time, driving digital transformation in the process. You will find consultant specialists for payments, capital markets, trading, wealth management and each financial consultant come with their innovation guidelines. Following experts should be done carefully as challenges will vary as well as fintech solutions. We strongly suggest your company to know before you start with consultants which innovation you wish to implement. Technology jump can offend your staff and you should make sure that investment will be worth it! Financial consultants will answer your questions and drive the future of your firm with the most innovative fintech. A great fintech consultant is a team player and knows how to negotiate with clients and fintech companies. They also ensure regulatory compliance, which is crucial for the success of any fintech project. Leading by success What skills do you need to become a fintech consultant? Well, when we see our favorite consultants... :) Daniel, Joe, Paul, Nicolas, Olivier, Benjamin... . well... passion... they breathe fintech companies’ spirit and understand their development standard. They are perfect mediators to create growth and often know when to remove the marketing hype to make sure that your firm will find answers through requests for information or request for proposals. AH! RFI and RFP... a poem. 200-400 questions asked to fintech companies to assess their capabilities to answer your firm requirements. A good consultant is a hard-working professional, with strong analytical skills and of course a perfect understanding of banking, investment regulations, and regulatory compliance. A great fintech consultant is a team player and knows how to negotiate with clients and fintech companies. Their expertise is then needed for the build phase which is the connection between your existing software, habits, and the new fintech company solution. Digital transformation is a key aspect of this phase, ensuring seamless integration and innovation. Challenges can start again here as fintech needs some space into your bank... and yes innovative schemes can provoke client rejection. Are financial consultants part of the Fintech CRM revolution? We know that you work hard to build your business and we want to help you grow it even faster. That’s why we built a CRM that was made for consultants like you. With our intuitive interface, you can easily manage all of your clients in one place without having to switch between systems or spend hours on data entry, enhancing the overall customer experience. You’ll be able to focus more on what matters – building relationships with your customers and making them happy! InvestGlass is a company that specializes in connecting the best FinTech companies together. Our unique approach to building instead of just talking about things we don’t have sets us apart from other companies in the industry. We understand that bringing innovation to financial institutions is a challenging process, one which requires the right resources and expertise. If you don’t believe just ask us for a trial and you will discover how we can build a bank or a fintech in a weekend. Did you know? Fintech Consulting Jurisdictions When it comes to fintech consulting, there are key regions where businesses can establish a strong presence. Here’s a concise overview of the jurisdictions we cover: By considering these factors, businesses can strategically choose the right jurisdiction for their fintech operations, ensuring regulatory compliance and maximizing potential for success. Europe and the UK We provide fintech consulting services throughout the European Economic Area (EEA) and the United Kingdom. These regions offer robust markets for businesses looking to obtain Payment Institution or Electronic Money Institution licenses. A strong, experienced team and significant funding are essential to successfully navigating regulatory compliance in these well-regulated areas. North America Specifically, Canada is an attractive jurisdiction for fintech operations. It’s known for its stable economy and supportive regulatory environment, ensuring regulatory compliance and making it ideal for businesses ready to launch or expand their services. Middle East In Bahrain, the financial landscape is developing rapidly, with attractive opportunities for fintech companies. Businesses can apply for specialized licenses, such as the Ancillary Service Provider license, to ensure regulatory compliance and tap into this growing market. Key Requirements Human Resources: Depending on the jurisdiction, you'll need 2-10 officers at the time of authorization. Some team members must be locally based and identified during the application process. Capital: The minimum capital requirements vary. For example, licenses in the EEA and UK require a minimum share capital of EUR 125,000 for Payment Institutions and EUR 350,000 for Electronic Money Institutions. In Bahrain, a core capital of approximately BD 250,000 (around EUR 615,000) is necessary. Approval Timeline: The approval process can take anywhere from 6 to 18 months, influenced by the specific jurisdictional demands. By considering these factors, businesses can strategically choose the right jurisdiction for their fintech operations, ensuring compliance and maximizing potential for success. What is the Timeframe for Obtaining a Fintech License Across Different Jurisdictions? The timeline for securing a fintech license can vary significantly depending on the jurisdiction and the level of regulatory compliance required. Generally, it can take anywhere from half a year to a year and a half. Here’s a breakdown of factors affecting the timeline: Regulatory Environment: Some regions have streamlined processes designed to encourage innovation, while others may have more complex regulations. Application Preparedness: The completeness and accuracy of your application can impact the length of processing. Ensuring all documents and requirements are met can expedite the process. Jurisdictional Nuances: Specific jurisdictions may have unique requirements or delays. For instance, regions like Singapore and the UK might offer more efficient timelines compared to others. Government Backlog and Review Times: The current workload of regulatory bodies can also influence timelines, with high demand potentially leading to longer waits. In summary, while the timeframe can range widely, understanding the specific requirements and conditions of your chosen jurisdiction is key to navigating the process effectively. Recruiting a Local Team for a Fintech Business: A Step-by-Step Guide Recruiting a local team for a fintech business involves careful planning, a strategic approach, and ensuring regulatory compliance. Here’s a comprehensive process to ensure you attract the right talent. 1. Determine Team Size and Structure Evaluate your business needs and the requirements of the local jurisdiction to decide on the number of team members. Typically, this can range from 2 to 10 officers. Ensure a balance between local and external hires to maintain regulatory compliance and tap into local expertise. 2. Identify Key Roles Identify critical positions you need to fill, such as compliance officers, financial analysts, and technology specialists. Consider the specific skills and qualifications needed for each role, including regulatory compliance, to support your business goals. 3. Sourcing Candidates Utilize local job boards, professional networking sites like LinkedIn, and recruitment agencies familiar with the fintech sector and regulatory compliance. Attend industry events and local fintech meetups to connect with potential candidates directly. 4. Application and Evaluation Clearly define the application process and criteria, ensuring regulatory compliance. This may include specific fintech experience, understanding of local regulations, or technological proficiency. Conduct thorough evaluations through interviews, skills assessments, and scenario-based questions to gauge candidate suitability. 5. Compliance and Legal Considerations Ensure that all hires comply with local labor laws and regulatory compliance requirements. This might involve verifying qualifications and securing necessary permits. 6. Onboarding Process Develop an onboarding program to integrate new team members, focusing on company culture, regulatory compliance, and operational processes. By following these steps, you can build a robust local team that will drive your fintech business forward while ensuring compliance with regional regulations. InvestGlass warmly welcomes FinTech consultants who are eager to help financial institutions embrace innovation, streamline compliance, and deliver outstanding client experiences. Our Swiss-made platform provides the ideal toolkit for consultants to showcase their expertise — from automated KYC and AML monitoring to CRM, digital onboarding, and portfolio management. By partnering with InvestGlass, consultants gain access to a secure, customisable, and compliant ecosystem that strengthens client relationships and drives measurable results. Whether you specialise in RegTech, digital banking, or financial advisory, InvestGlass offers the flexibility and support you need to succeed in your consulting career. Frequently Asked Questions 1. What does a FinTech consultant do? A FinTech consultant advises financial institutions, start-ups, and investors on adopting innovative technologies such as digital banking, blockchain, payments, and compliance tools. 2. What skills are essential for a FinTech consulting career? Key skills include financial knowledge, digital literacy, regulatory expertise, problem-solving, and strong communication. Familiarity with tools like CRMs, APIs, and data analytics is also valuable. 3. Do I need a finance background to enter FinTech consulting? Not always. While a finance background helps, many consultants come from technology or regulatory roles. Upskilling in financial services and earning certifications can bridge the gap. 4. How important is regulatory knowledge in FinTech consulting? Very important. Regulations such as GDPR, AML, PSD2, and MiFID II shape how solutions are designed. Consultants who understand compliance can add significant value to clients. 5. What qualifications can help me succeed? Degrees in finance, business, or technology are useful, but professional certifications (CFA, FRM, or blockchain and RegTech certifications) can boost credibility and expertise. 6. How can I build industry experience? Start with internships or junior roles in financial services, technology, or consulting firms. Participating in accelerator programmes, FinTech events, or hackathons also builds relevant experience. 7. What role does networking play in a FinTech consulting career? Networking is critical. Joining industry associations, attending FinTech conferences, and engaging on platforms like LinkedIn can open doors to new projects and partnerships. 8. How do FinTech consultants stay relevant in a fast-changing industry? Continuous learning is essential. Follow industry reports, learn new technologies like AI or blockchain, and take short courses to stay ahead of emerging trends. 9. What challenges do FinTech consultants face? Challenges include navigating complex regulations, balancing innovation with compliance, and managing client expectations. Flexibility and adaptability are crucial to succeed. 10. How can I differentiate myself as a FinTech consultant? Specialising in areas like RegTech, payments, digital banking, or AI can set you apart. Demonstrating expertise with real client cases or tools like InvestGlass strengthens your credibility. --- - Published: 2021-05-16 - Modified: 2025-04-10 - URL: https://www.investglass.com/which-information-does-the-passport-include/ - Categories: Article - Tags: passport include A passport includes a description of the bearer, including their full name and date of birth. It also contains information on the length of validity for each passport (usually either five or ten years). The document shows if it is an emergency travel document, diplomatic service, or courtesy title. A list of countries that signed to accept this identification can be found at the bottom right corner. As of December 2024, 174 countries have adopted biometric passports, incorporating electronic chips that store travelers' biometric data, enhancing security and streamlining border processes. The global biometric technology market is experiencing significant growth, with projections indicating it will reach $85 billion by 2027, reflecting a compound annual growth rate (CAGR) of 14. 1% from 2021 to 2027. These advancements underscore a global shift towards more secure and efficient identification methods in travel and other sectors. Any visas issued by other nations are shown below. In addition to all these features, there is also a machine-readable zone that provides further details about who has permission to cross borders using this document. As well as many other important data points like fingerprints and signatures. Some passports show QR Codes in some locations where those with digital camera phones The U. S. Department of State's website states that "In the near future, all adult passports will have a digital photo and electronic chip technologies. " And while we are still waiting for this to happen, the US Passport Agency is requesting more time to implement these changes due to compatibility issues between its current equipment and new technology. The result: many travellers are being denied boarding on international flights because their passports don't meet requirements set by countries around the world. Which countries are planning the COVID passport? COVID-19 - the coronavirus passport is an abbreviation for "Comprehensive Visas and Immigration Control" which is a planned framework to standardize visas, immigration rules, and other related documents in order to improve international travel. The COVID process will be complete by 2021 at all airports. Your company will have to digitalize its services too. Will the passport be on our smartphone? No, the passport will not be on your smartphone and you will need to bring it with you. There are two ways in which the COVID process can facilitate a simplified electronic system for travel authorization: an automated e-visa or remote validation of controlled documents at the border (e-gate). It will be useful to sign documents digitally and leverage digital onboarding tools for more convenience. What is the passport MRZ and why do you need it for KYC remediation? The MRZ stands for Machine Readable Zone. It is a zone on the passport that machines can scan, and it contains all of your personal information including: Your name Date of birth Nationality or country of citizenship Passport number (if available) - some countries are also starting to encode their RFID chip with more information about travellers like fingerprints - this machine-readable area will change over time as technology improves. This data is read from the machine scanning your documents in order to authenticate you at airports and border crossings. Software like ONFIDO collects the data and then linked it directly to InvestGlass CRM.   How InvestGlass collects passport data to facilitate digital onboarding? InvestGlass collects passport data from customers in order to facilitate onboarding. This is done through ONFIDO’s or SUMSUB identity verification which allows for the acquisition of a customer’s passport details, such as name, date of birth, and nationality, as well as their digital photo. You can easily set up InvestGlass digital forms and then send the information to third-party passport API like SUMSUB. The Sumsub application will naturally check that the passport is real. To start using InvestGlass, you will need to sign up for an account and create your profile. On the homepage of the website, click on the 'Sign Up' button. Once the initial sign-up process is complete, you will access the InvestGlass platform and begin setting up your digital forms for digital onboarding. After signing in, you can navigate to the “Forms” section where you can create custom forms tailored to your needs. --- - Published: 2021-05-16 - Modified: 2025-09-30 - URL: https://www.investglass.com/automated-scheduling-software-is-a-must-have/ - Categories: Article - Tags: Automated scheduling If you're a business owner, the phrase "time is money" couldn't be more true. Saving time and avoiding scheduling conflicts is critical. InvestGlass is an easy-to-use online tool that lets you schedule meetings with clients and potential customers without the back-and-forth of email or phone tag. It has two key features: InvestGlass syncs your calendar so there are no double bookings Custom meeting times can be created for any day of the week Set a meeting with InvestGlass InvestGlass is a customizable scheduling solution that enables users to accept or decline meeting requests directly from their calendar. Users can create custom availability options for specific days, times, and dates, tailoring their schedules to meet unique needs. This flexibility makes it easy to streamline scheduling across teams and clients. InvestGlass syncs directly with your calendar so future appointments are never double-booked. You can also connect InvestGlass scheduling links with Google Calendar for additional flexibility. The booking page is simple and customizable, with options like event buffers, custom welcome messages, and even integration with Zoom or Teams for video conferencing. InvestGlass Calendar Multi-language Why scheduling is now easy Each employee has their own agenda, and prospects or clients can create events directly. From a simple dropdown, they select their preferred time slot in their own time zone. The app is fully compatible with mobile devices. You can: Host the calendar on a standalone page Generate a scheduling link (e. g. https://investglass. com/schedule) Embed the booking form as an iframe on your website or inside the InvestGlass client portal This ensures the scheduling experience feels native to your brand. Team scheduling with InvestGlass Team scheduling is simple with centralized admin settings. You can: Set up event types for individuals or groups Configure round robin scheduling, which automatically balances meetings across team members in different time zones Create unlimited event types with detailed descriptions Add staff photos and branding for a personalized touch Invitees see available events, select their spot, and instantly receive confirmation. Employees retain the ability to manage or edit events if needed. Alternatives to InvestGlass Other scheduling tools include: YouCanBook. me TimeTap Setmore Doodle Acuity Scheduling 10to8 Chili Piper TimeTrade While many offer free versions, most advanced features (like recurring events, payment collection, or text reminders) require premium plans. InvestGlass stands out by offering centralized control, recurring events, text reminders, group scheduling, and easy integrations—all while keeping the process simple and branded for your business. Get started today Scheduling meetings with InvestGlass saves time, reduces stress, and eliminates the endless back-and-forth of emails. Whether it’s for client calls, team meetings, or last-minute bookings, InvestGlass ensures a seamless experience. Get started with your InvestGlass free trial today. Scheduling Best Practices – FAQ with InvestGlass 1. How can I avoid double-bookings when scheduling meetings? Best practice: Always use a scheduling tool that automatically syncs with your calendar. How InvestGlass helps: InvestGlass syncs directly with your existing calendars, ensuring no two meetings overlap. 2. What’s the best way to manage team availability across time zones? Best practice: Use round-robin scheduling to distribute meetings fairly. How InvestGlass helps: InvestGlass lets admins configure round-robin rules so meetings are automatically assigned to available team members in any time zone. 3. How do I reduce the back-and-forth of emails when scheduling? Best practice: Share a self-service booking link with clients. How InvestGlass helps: You can generate personal or team booking links that clients use to pick the time slot that works best for them. 4. What’s the best way to ensure clients show up to meetings? Best practice: Send automated reminders before each meeting. How InvestGlass helps: InvestGlass automatically emails reminders with meeting details and links (Zoom, Teams, or GoToMeeting). 5. How can I create a seamless scheduling experience on my website? Best practice: Embed booking directly on your website or client portal. How InvestGlass helps: InvestGlass allows you to embed scheduling via iframe so clients stay on your branded site instead of being redirected. 6. What if I want to customize availability for special events or seasons? Best practice: Offer custom availability windows instead of relying on fixed slots. How InvestGlass helps: Users can create unique availability for specific days, weeks, or months, perfect for campaigns or limited-time offers. 7. How do I make scheduling more professional and branded? Best practice: Keep the look consistent with your company’s brand. How InvestGlass helps: With InvestGlass, you can add your logo, staff photos, and personalized welcome messages for a professional, branded experience. 8. How do I prevent burnout with back-to-back meetings? Best practice: Add buffers between meetings. How InvestGlass helps: InvestGlass lets you insert event buffers so you have time to prepare or follow up before the next call. 9. How can I scale scheduling for large teams? Best practice: Use a centralized admin panel to manage all event types and team settings. How InvestGlass helps: InvestGlass offers team-level management where admins can create event types, assign them, and oversee the entire team’s calendar setup. 10. How do I handle recurring meetings or group events? Best practice: Use a system that supports recurring events and multi-participant booking. How InvestGlass helps: With InvestGlass, you can set recurring meetings, group sessions, and even manage multiple participants in one booking with confirmation pages and reminders. --- - Published: 2021-05-16 - Modified: 2025-10-15 - URL: https://www.investglass.com/a-guide-to-what-your-employee-portal-should-include-words/ - Categories: Article - Tags: CRM, Internal messaging systems An employee portal is the backbone of a company's HR department. It can help streamline your workflows, create efficiencies, and provide resources to employees. However, it's important not to overlook the basics. The following are five things that an employee portal should include: 1) A help desk for quick questions on policies and procedures Create new documents and forms as needed without going through multiple processes. Publish relevant employee-facing communications to the portal for all staff to access. Make your help desk available 24/7 via live chat or phone calls with employees who need assistance Benefits and Leave: The portal should include employee benefits and leave information. Like this employees can see the options as they navigate what works best for them. This includes the following topics: health insurance, retirement plans, tuition assistance programs, and vacation/sick time availability. 2) Leave tracking with approval workflow After the login page, your staff should find access to a calendar including all the dates they can take off. The current date should be highlighted. Clicking on another day will pop a window with all days off for that month, including vacation or sick time. The employee portal should also include an approval workflow to track approvals through your help desk system so you can better manage approvals by individual staff or groups of employees. When an employee requests more than three consecutive days off in advance, this will trigger an automatic notification prompt from HR to give permission for the request; if it is denied then additional actions may need to occur before approval, such as gathering information about why they are unavailable (i. e. , doctor's note). As InvestGlass deals with financial intermediaries we built a travel request widget which freezes all contact that you will not visit during the travel. InvestGlass Investor Portal 3) Expense reporting forms so you know what kind of money is being spent at corporate events A direct link to invoice generation will facilitate the process of generating an expense report. All expenses and invoices can be uploaded into the system, and all employees will have access to this information. Build your own expense reporting forms so you know what kind of money is being spent at corporate events. Or at least where it all went! If there are any issues with reports or invoices then send them through a help desk request which would automatically trigger an email notification from HR; if further action needs to occur before approval such as gathering more information about why they may not be available for approval leave requests then these actions need to happen first. 4) An organizational chart so everyone knows who reports to whom Schedule and shift management should be visible per group and posts should be filed by date. This will help with scheduling employees for projects and making sure everyone is on the same page about who their supervisors are. Employees know where to go if anything happens that needs further assistance or clarification. The way in which posts should be scheduled also makes it easier for managers to see what time off an employee has taken and when they're available again. An organizational chart makes it easy for HR staff to locate all of this information at a glance- whether you have one person in charge of your company's social media accounts or five people working different shifts, everything can still be found easily without needing any additional help from other departments such as IT in order to retrieve them due to confusion over how things work around here. 5) Internal messaging system for instant communication All communications can be shared via a chat communication tool. This can help build relationships with those who might not have the time to handle email on a regular basis. The chat system also eliminates any need for phone calls - which are often more inconvenient than chats since they take up so much of someone's precious time. Also, there's no guarantee that whoever you're communicating with will be available at the moment either. Those who prefer speaking can use voice or video calling to get their point across instead, making it even easier for everyone involved. InvestGlass Live Customer Chat Internal messaging systems are great if you want your employees working remotely - whether in another state or country - because these communications happen instantly. A task can be distributed through a simple InvestGlass tool. Many of these tools are free, and some are customizable to the needs of your company. Whether you want a help desk or simply need forms for people to fill out. InvestGlass is designed with ease of use in mind so it's quick and easy for employees to navigate through the portal. What should an employee portal have? There is no one answer as each business' needs vary on what their workforce might require. There are plenty of helpful features available in many modern portals now that make communicating remotely easier than ever before. Internal messaging systems like Skype allow remote employees working anywhere within the world to easily communicate with others who work What is the next employee portal for 2021? According to a Gartner report, over 85% of businesses have implemented or are in the process of upgrading employee portals to enhance the digital workplace experience. Platforms like InvestGlass allow companies to customize their interface with corporate branding, manage employee records, payroll, leave policies, and internal communication efficiently. With the InvestGlass portal, you can easily be tuned with your corporate colors and select widgets you need for the registration process, user name management, payslip, holidays management, your company news, managing careers options, and regrouping questions into a FAQ. Your portal represents your company spirit! It's the family! Get started today with your InvestGlass free trial Frequently Asked Questions 1. What is an employee portal? An employee portal is a central hub where staff can access HR resources, policies, and tools. InvestGlass provides a fully customisable portal that aligns with your company branding and streamlines internal workflows. 2. Why should a business implement an employee portal? Employee portals save time, reduce paperwork, and improve communication. With InvestGlass, companies can automate leave requests, expense approvals, and onboarding processes, boosting efficiency. 3. What HR features should an employee portal include? Essential features include help desks, leave tracking, benefits information, and expense reporting. InvestGlass offers all of these, plus custom widgets tailored to your business. 4. How does InvestGlass simplify leave tracking? Employees can request time off via an integrated calendar. InvestGlass automates approvals, notifies managers, and even includes a travel request widget for financial intermediaries. 5. Can an employee portal handle expense reporting? Yes. InvestGlass enables employees to upload expenses and invoices directly, while managers track approvals in real time, ensuring transparency and control. 6. Why is an organisational chart important? It shows reporting lines and helps with scheduling and communication. InvestGlass makes charts interactive and linked to employee profiles, improving visibility. 7. How does internal messaging improve collaboration? Messaging tools enable quick, instant communication across teams. InvestGlass integrates live chat, voice, and video features for remote and hybrid teams. 8. Can InvestGlass support employee benefits management? Yes. InvestGlass portals centralise health insurance, pension, and leave policies, giving employees easy access to their benefits information at any time. 9. How customisable is the InvestGlass employee portal? InvestGlass allows full branding with company colours and lets you choose from a wide range of widgets, from payslips to career pages. 10. Why choose InvestGlass for an employee portal? InvestGlass is Swiss-hosted, secure, and designed for ease of use. It helps HR teams save time, improves employee engagement, and creates a portal that reflects your company culture. --- - Published: 2021-05-16 - Modified: 2025-03-24 - URL: https://www.investglass.com/the-5-best-crms-for-banking-success/ - Categories: Article - Tags: CRM for banking In today’s fast-paced financial landscape, banks and financial institutions must prioritize customer relationships to stay competitive. A robust Customer Relationship Management (CRM) system is essential for streamlining operations, enhancing customer interactions, and driving business growth. The right CRM can help banks manage client data efficiently, personalize services, and improve overall customer satisfaction. With countless CRM solutions available, choosing the best one for your banking needs can be overwhelming. That’s why we’ve compiled a list of the 5 best CRMs tailored specifically for banking success. Whether you’re looking for advanced analytics, seamless integration, or superior customer engagement tools, these CRMs offer the features and capabilities that financial institutions need to thrive. Let’s explore the top contenders and find the perfect fit for your bank! What is a CRM as it relates to the banking industry? Like in any industry, finding a CRM for a financial institution is not easy. CRM stands for customer relationship management. In a CRM you will store customer data and use marketing automation, and sales pipeline to engage with the right client at the right time. Most CRM nowadays include workflow automation and customer satisfaction algorithms to improve your customer relationships. CRM solutions are key to improving sales and marketing efforts. For financial institutions, data storage is a major issue. InvestGlass took the decision to offer both, on-cloud in Singapore, Luxembourg, the UK, France, and Switzerland, and also on-premise. Of course, small companies will be satisfied with cloud-based solutions. Larger institutions may need on-site to store customer data in a perimeter they trust. Banking CRM is a hot topic and sales team are seduced by modern and AI-based tools to ease customer acquisition and customer retention. And the industry is only growing: (Image Source) Why use a banking CRM system? Many benefits - but #1 is reduced time to build with a little customization of the customer relationship management systems: Here is a list of what : Converting more leads into clients Marketing automation Contact management Customer experience tracking Personalizing and improving customer experience and communication Improving sales and marketing productivity by making all client information easy to access Enabling internal data cohesion and collecting customer satisfaction data in a coherent sales CRM There are quite a few to choose from, though, so let’s take a look at the five leading CRMs for banking. The 5 best Customer Relationship management platforms for the banking industry #1. InvestGlass. com Recently awarded by CAPGEMINI, InvestGlass. com is the CRM made for banking teams that choose to close deals faster and with more relevancy. InvestGlass is the only Swiss CRM with no dependencies to the Cloud Act. We build the CRM around an open ecosystem that benefits from legacy pillars such as digital onboarding, KYC automation, marketing automation tool, portfolio management, and workflow automation. Customers' interactions are prioritised with a sense of suitability of the latest deals you wish to promote. Marketing tools are helping you to individualize each solicitation. You will find here a list of CRM you can connect to with InvestGlass Swiss Cloud: InvestGlass has prebuilt templates for sales automation in the financial industry environment. With digital forms embed into the CRM software, the data collection from lead capturing or complex account opening forms is made easy. Prebuilt templates are specially tailored for a bank's customer relationships and marketing automation is refined with a Swiss touch to make sure that you communicate with your customers are the right time, with the right information, and in the right manner! It's more than a simple CRM software, it's an ecosystem of fintech partners which connect with the API a simple yet complex enough customer relationship management software. #2. monday. com as a CRM software A joyful and colourful CRM - Monday. com is a tool that will help teams with opportunity management. The CRM offers pre-built templates and it's a real integrated markets tool with many features. Here a view of Monday. com (Image Source) Specific benefits for banks of this CRM system: When using Monday. com you will instantly find customer information and a cloud-based CRM with all you need to automate sales. Monday. com is perfect too for small businesses looking for mobile apps and of course top industry project management tools. #3: Salesforce Sales Cloud CRM software If you want to build a novel or a full 3-D video game, salesforce with more than 20% market share would definitely be Madame de Bovary of Flaubert or WOW level 100... Dissolution offers sales force automation which is definitely nice to have if you wish to shorten your life cycle management and your sales pipeline. The solution Sales Cloud is Salesforce’s fully customizable CRM for sales, marketing, and support and it needs a lot of adjustments. Find here a snapshot of the Sales Cloud dashboard: (Image Source) Specific benefits for banks of this CRM system: Sales force automation has interesting AI features for sales reps that will shorten their sales cycle and marketing efforts. The Sales Cloud will analyze customer behaviour, manage leads and score leads, prioritize certain activities that present the best opportunities, and creates bespoke workflows for your reps to ensure a high standard of communication with your clients. It is a state-of-the-art banking CRM software which has complex templates for financial services and insurance. In a nutshell, the Sales Cloud artificial intelligence tells your sales reps what to do and when to do it, and organizes customer interactions, based on what it thinks presents the best opportunity! Sales Cloud CRM is very helpful to create reports and offers modern mobile capabilities. #4: SugarCRM Yes you might not think about SugarCRM but it's a truly complete experience and full CRM tools build all the CRM functionality you would require for banking. The machine helps to build marketing campaigns and automate processes. Here’s a snapshot of SugarCRM: (Image Source) Specific benefits for banks of this CRM system: This is clearly a cheap banking CRM, offering similar products to Salesforce Sales Cloud but with more aggressive pricing. Despite being a relatively low-price option, SugarCRM is a powerful sales CRM that has helped many banking achieve strong growth and operational efficiency. The CRM platform isn’t just about customer retention. SugarCRM also offers a powerful marketing automation platform called Sugar Market. #5: Creatio You might know it as Bpm’online, Creatio CRM platform is a low code platform for both CRM and business process management (BPM). Business process management (BPM) is an operations management discipline that involves modelling, analyzing, improving, optimizing, and automating business processes. The tool your COO would dream to improve operational efficiency. Here is a Creatio dashboard example: (Image Source) Specific benefits for banks of this CRM system: If you want a CRM platform to match customers' needs and respect customer lifecycle then Creatio is a fantastic solution. Creatio offers too for opportunity management as well and will help you filter sales leads with a colourful approach. Creatio offers multiple tools but the automation process part is the key element of this CRM solution. #6. Microsoft Dynamics 365 No need for an introduction to Microsoft! Do you know their CRM solution Microsoft Dynamics 365? This is a very powerful CRM for financial institutions looking to embed email marketing, sales automation and social media platforms. A picture of the Microsoft Dynamics 365 dashboard: (Image Source) This platform is more than a simple banking CRM, it is a full ERP (enterprise resource planning) product with powerful analytics that will match most customer needs. The CRM capabilities with Microsoft Dynamics CRM are endless. Definitely in the top 5 of the CRM programs! Specific benefits for banks of this CRM system: Most CRM systems have a bias, Microsoft Dynamics CRM is a powerful tool including customer communications and direct connection to emails which is important as a marketing solution. Integrated marketing strategy is becoming key to COVID-19 issues and here you will find a top tool for customer profiles and direct email marketing. We could also mention top CRM systems such as Oracle CRM is perfect for large financial institutions collecting potential clients' data Zoho CRM is perfect for small companies starting to collect customer information Zendesk CRM perfect CRM software for contact management and marketing automation Final Thoughts InvestGlass Live Customer Chat InvestGlass is the best CRM software in the small world of banking CRM. Customer relationship management solutions are about the way you are going to present customer data including their portfolio. Those top CRM can help you with workflow automation, financial services, and email marketing, but few have the investment tools and portfolio management tools aspects. As a regulated financial institution, choosing a customer relationship management CRM solution is about your priorities too... are you going for a cloud-based CRM software, or an on-premise, meaning installed on your servers or on a private cloud? Do you have sufficient staff to customize the CRM, and sales forecasting, create reports, and understand the customer experience to match with the right mobile apps. --- - Published: 2021-05-16 - Modified: 2024-07-26 - URL: https://www.investglass.com/the-best-ways-to-rebuild-trust-in-your-business/ - Categories: Article - Tags: building trust How to Rebuild Trust in Your Business? Regaining customer trust after it's been lost can be an arduous process, and it often requires walking a tightrope between expressing regret and maintaining confidence. To rebuild trust effectively, it is crucial to understand the cause of the lost trust and address the underlying issues. Rebuilding trust is not a linear process, and it may not fully restore the relationship to its previous state. However, taking responsibility for the situation and making a concerted effort to rectify the problems can help steer your business in the right direction. Harvard Business School research has shown that customer satisfaction is directly linked to trust, so focusing on the customer experience should be a top priority. Consider asking the following questions to gain valuable insights into the customer's perspective: Do you value my company's contributions? Ensure that the way you present your products or services aligns with the customer's expectations. Misaligned perceptions can lead to an unsatisfied customer and, ultimately, lost trust. Do you need my team's services? Fear of costs or misunderstandings about your offerings can hinder the rebuilding of trust. Address these concerns by being transparent about your pricing and processes to demonstrate your commitment to meeting expectations. Do you appreciate the effort behind our services? Customers may not fully grasp the work that goes into providing a service. To rebuild trust, communicate openly about the effort involved in delivering quality service and create a new narrative for your customer relationships. During these times of social distancing and remote work, staying connected with your customers is more important than ever. Regularly reach out, ask questions, and actively listen to foster empathy and rebuild trust. By taking these steps, you can regain the confidence of your loyal customers and demonstrate your company's commitment to prioritizing their needs and satisfaction. --- - Published: 2021-05-16 - Modified: 2025-03-19 - URL: https://www.investglass.com/young-bankers-we-dont-have-time-for-that/ - Categories: Article - Tags: call to action 5 reasons young bankers don't have time for that As a young banker, it can be difficult to keep up with all the demands of our job. We have so many clients and meetings that we barely find time for ourselves. With everything going on in our lives, how are we supposed to take care of our personal needs? Well, I am here to tell you that there is no need for you to go at it alone! There are plenty of ways that you can make time for yourself and still be successful as an investment banker. In this blog post, we will discuss 5 strategies that are perfect for those who don’t have any extra time left over after work hours. This is the perfect way to stay in a traditional bank with the neobank growth! You have been stuck home for several weeks or even a few months... sometimes with beautiful kids... The volatility is spreading like a virus and investors are moving to new institutions and virtual practices too. How to get them all? Why not try InvestGlass CRM tricks? 1. No time to call? You can easily send personal emails from InvestGlass but make sure you are asking the right question and use a CTA. CTA means “Call to Action. ” It is important you keep your clients engaged and happy, so it's best if they are the ones that initiate contact with you rather than vice versa. You can use InvestGlass as a CRM tool for this purpose. In each email, you must use a call to action or CTA to receive a prompt decision in reply. Good CTA will increase your open rate too. Here are three common mistakes: You don’t have CTA in your email. You have too many different CTAs Your CTA is asking too much or it is too fuzzy Why not a simple – “Does next Wednesday at 10 am or Thursday at 2 pm work for a 15-minute call? ” and if you wish to offer more modularity, we suggest you try an amazing app Calendly. com. Save 10 minutes each time. Calendly is automatically connected to your GoToMeeting and Zoom accounts – which means that conference room # is automatically generated and linked to your InvestGlass calendar. Save 3 minutes each time! Once the meeting is finished, send a follow-up email with the attachment (portfolio rebalancing, structured product offer, private equity cashflow projections) – email + a contact report with a tracking number. Save another 2 minutes. 2. No time to write? We heartedly suggest you try a fantastic solution Gorgias. com widget to automate email sequences as you see below. This trick is perfect to write fast and smart investment rationales and of course, individualised for each investor. Save 2 minutes each time. You could also try the latest artificial intelligence tools such as copy. ai or conversion. ai. 3. No time to track senior bankers' job? You know the famous: Do it, delegate it, drop it? Well, let’s DO IT and make this work! You have too many things to do and you don’t remember what are your client’s priorities. We suggest you use InvestGlass task feature. Here you can set a reminder to yourself or your colleagues and track priorities in InvestGlass group calendar. To track investment ideas, a fantastic trick is to add a watermark. Simply trigger the watermark feature and this will print the pseudo, name or number account on each PDF. Save 3 minutes each time. Now you are ready for the re-open. 4. Mental health of junior investment bankers The most important is to have physical health and active social life. With the COVID-19 situation, it is very difficult for active investment bankers to party in nightclubs or exchange business cards with charities. Personal relationships however will remain and bank associates will spend more time talking with clients for long hours over the phone. Junior bankers with COVID have to protect their mental health. We keep saying that you should stand up at least once every hour and drink a lot of water. Well-being is key for junior bankers working from home. Banks will return to normal activity in the coming month and junior bankers will return to their offices to bury themselves in gruelling hours under the scrutiny of a managing director. Or not? Work-life balance will change post-COVID-19 maybe not for everyone but we know that investment banking institution like Goldman Sachs is changing their approach to young people. Not everyone on Wall Street will have to keep working until Sunday night. 5. Reinventing investment banking Investment banking is seeing its historical profit centres eroded by old technology. Banks are starting to develop new areas of business, such as online lending. They will have time for that! You might think: should I start my own bank? Reinventing State Capitalism analyzes the rise of new species of state capitalism that are now prevalent in China, India, Brazil and other emerging markets. The Price of Inequality: How Today's Divided Society Endangers Our Future by Joseph E. Stiglitz is one of the best books on inequality out there. In this book, Joe argues how our economic system helps create a society with huge wealth and a junior banker cares about the new ESG topics. ESG means “Environmental, Social and Governance”. Another topic is the Impact of Blockchain on Investment Banking. Here we discuss how blockchain will change the way banks operate, from a technology perspective. NFT and new blockchain technology will be huge. If you are junior investment bankers call us and will share the best fintech practice for a successful career! --- - Published: 2021-05-16 - Modified: 2025-11-06 - URL: https://www.investglass.com/how-to-efficiently-digitalize-your-onboarding-process/ - Categories: Article - Tags: Digital onboarding All sectors widely use the term "Digital onboarding"; however, its meaning varies. In banking and financial services, digital onboarding means the creation of banking accounts or similar records online. Focusing on CRM, the meaning is close to one of the businesses using the CRM system and its onboarding tools. Since 2016, FINMA has enabled customer onboarding in purely digital form. Identity verification solutions made the onboarding process secure and the customer identity verifiable via machine learning technology. https://youtu. be/n6F4L46AfBI Digital onboarding will in a medium to long-term view overtake paper forms and traditional KYC data gathering. This digitalization enables the reduction of the workforce and costs for firms and companies, especially in the banking industry and bank account opening workflows. Once on board, customers are easily manageable and become users of the CRM interface. We can share the provision of a client portal, KYC remediation, or supplementary onboarding necessities such as file upload (ID, proof of address, and so forth) via the platform. Using the CRM, employees can tailor the onboarding solution and influence the onboarding journey. Employee onboarding can also enhance the company's capabilities by enabling flexibility of the human resources team with efficient talent management at hires. Digital Onboarding - Financial Services with InvestGlass At InvestGlass, we provide an all-in-one CRM solution that includes a complete onboarding process. Our clients have the choice between full digital onboarding, full paper onboarding, or a mix of both; even if remaining with paper increases the manual workload. Digital onboarding can be split into three main stages. First, the customer needs to fill in a form or multiple forms to enter his/her information correctly into the machine. Second, the launch of approval processes and ID verifications. Finally, KYC remediation may have to be pursued at a later stage. The invitation to data collection may take several forms depending on the wanted user experience. Banks need to digitalize their onboarding forms which can then be dispatched to specific prospects. You can send these forms via email or embed simple signing forms into your website. Depending on the organization's privacy policy, prospects may already be granted a client portal, in which case the forms may be shared directly via the portal. Prospects simply fill in the necessary information and files via the forms and you receive a notification once their job is done. InvestGlass Campaign tool built for KYC remediations and digital onboarding Digital onboarding aims to simplify customers' and consumers' adoption by deciding whether to accept or reject said prospect. Businesses also want to verify the identity of prospects and check their names in AML and warning lists. In order to verify individuals and people filling the forms, you can use a variety of partners from AML checks to facial recognition ID verification. It is possible to automate these checks or launch them manually depending on your needs. Once a prospect is in a category, e. g. low risk, medium risk, or PEP individual, you can launch (again automatically or not) an approval process. Approval processes allow accepting or rejecting prospects depending on their answers, risk level, and so forth. You set the rules of the game. Once a prospect is accepted, you can create a client portal access, launch communication, share documents, create investment proposals, and use all the features and products of the solution to create strong and long-lasting relationships. More importantly, you can create marketing automation and easily develop KYC remediation processes. E. g. , you may want to set a KYC remediation check if a user changes his address, nationality, or marital status. KYC remediation represents checking customers' information. Usually, it is timely or at special events. Via InvestGlass, you can notify remediation on any device, and share remediation forms via email or client portal. Obviously, traditional ways such as phone calls or in-person meetings are still doable but we want to turn digital! Do not forget the client is human! Let's focus on tricks and tips when onboarding prospects. Whether you are a challenger bank or an established one, they might trigger your interest. The organization is everything. When setting up your forms and onboarding process, make sure that the workflow and each step are clear and complete. Remain simple and fast. You should not ask a prospect to fill in a form for more than 10min. Spread onboarding. In order to maintain the engagement of your prospect, spread your process over several steps or stages. Set clear expectations and goals. This will help you to assess metrics and your onboarding quality. Thus, helping you maximize your customer acquisition. Get feedback regularly. Enable feedback from your prospects and clients in order to improve your workflows. Adopt digital onboarding and expect an 80% increase in your retention rates! Yet, monitor closely your process as 60% of customers abandoned digital onboarding last year for multiple reasons such as complexity, length, etc. Let's start with your InvestGlass free trial --- - Published: 2021-05-16 - Modified: 2024-07-18 - URL: https://www.investglass.com/can-a-crm-replace-marketing-automation-software/ - Categories: Article - Tags: marketing automation Will CRM solution replace marketing automation tools? What is marketing automation software? Marketing automation software is a solution designed for marketers. Such a platform is supposed to enhance lead nurturing, improve marketing efficiency, and analyze campaigns. Nowadays, more and more Customer Relationship Management – CRM – software is competing with marketing automation software as stepping on their functionalities and, thus, clients. Yet, these two tools are diverging in their goal. CRMs aim at managing teams and clients while marketing automation aims solely at improving the relevancy and conversion rate of marketing campaigns. CRMs have only basic marketing automation. We have seen amazing email marketing tools but most of them lack sales funeral experience. B2B marketing and inbound marketing must be recorded into a CRM. Customer satisfaction as well as case studies should be recorded properly. A marketing automation platform combines the tools of email marketing automation, lead nurturing and sales pipelines, analytics and reporting, and digital advertising. Automation marketing and important tools The range of tools that marketing automation software can possess is vast and varies. Yet, some basic features are common and needed in order to develop a successful marketing platform. These features represent multiple channels to reach your prospects. Email marketing automation One of the tools used by the sales team to contact prospects and develop leads is cold emails. Emails represent a marketing strategy that sees sales send personalized and timed emails to the prospects' mailing addresses. These emails are then automatically recorded and a workflow is followed. For example, if the email does not receive any answer, a follow-up email is sent X days after the first one and so forth. Email marketing automation is important as it automates the process of sending emails, following up, and marketing. Indeed, the sales team might need to send emails on the launch of a new product, for review on existing products, for surveys, and for many other reasons. Creating email campaigns remove the hassle of writing, copying, pasting, and sending hundreds/thousands of emails. Email automation is therefore a key marketing automation tool. Need any more reasons to implement basic email marketing? Target niche market segments Convert more leads Engage customers and prospects Increase efficiency These are small but key advantages of email campaigns. Once you start mass mailing for sales reasons or to contact clients, you may need to use a scheduler. Although still rare, schedulers are useful to decide to time of the day and days on which you want your email campaign to be active and contact leads. How does email marketing automation work? The best email marketing automation includes custom variables, icebreakers, and the possibility to include specific graphs or pictures to resemble a "real" email. An email will be sent once the desired behaviour is met by the prospect. Within the email, besides custom variables, you can attach forms or files which the receiver can fill. Finally, the most efficient email marketing automation software, such as LemList, possesses mobile optimization and A/B testing. Lead nurturing From lead to client, the management of the customer journey is a vital focus of marketing software. Therefore, a core focal point of marketing automation is lead generation and management. Lead capture can be done via email, website forms, or even lead generation software. Once a lead is captured, it enters your sale pipeline until recognized as not interested or as a client. Nurturing leads – as well as clients – is important as it provides a view of your product and service to the prospect. In order to efficiently nurture leads, sales teams need to gather a lot of customer data. In order to set up a campaign, you need to decide upon: The campaign type. You may want to generate and contact leads, reconnect with past leads, inform clients of new products, etc. An example of a campaign may be drip campaigns which aim at informing your prospect about your company and brand through a series of triggers and actions. The campaign content. Your content will depend on the campaign you are choosing as you will want to target your audience precisely to their interests and needs. The campaign complexity. From basic to complex, the workflow and logic behind your campaign must be clear from the start. The campaign audience. Segment efficiently your target audience and nurture all segments with tailored campaigns. Finally, you can automate repetitive tasks and lead management via the utilization of pipelines or sales cycles. This feature will enable, usually, the drag and drop option which allows a clear and simple recording of leads in their correct sales cycle stage. Lead scoring is used to calculate the value and probability of lead generation revenue. Analytics and Reporting Once you launch your marketing automation, one prerequisite is to be able to analyze your campaigns via straightforward reports and intuitive graphics. This view resonates with one of the 2021 wealth management trends: gamification of reports. These analytics and reports must include an analysis of the response rate and conversion rate. For example, for an email campaign, the number of sent, opened, and answered is a must-have for any marketing automation software. Reporting enables the possibility of generating reports and in-depth analysis of where your campaign is performing and where it is lacking personalization. These metrics are key to developing your campaign, improving, and engaging customers.  Our tools have been developed to facilitate banks and financial institutions to engage with people are targeted offerings. Our solution will measure marketing ROI, lifetime value, and new customers' cost of acquisition. The objective is clear, workflow automation should improve your team process. That solution should help you to grow your business and not hire more people! Reporting will present in Bonn marketing automation effectiveness and encourage marketing teams to be more creative. Digital advertising Digital advertising represents the ability to deliver advertising content to prospects and clients via multi-channel communication, including social media, text messages, emails, client portals, or even phone calls. Therefore, as with most marketing automation tools, digital advertising thrives on data. Digital advertising regroups: Search engine marketing. Most popular search engines regroup Google or Bing. These companies thrive on paid ads. Companies, in order to be showcased first when a certain keyword is typed, are ready to compete for their ads' place. Obviously, the price depends on the keyword and its attractiveness. Display marketing. This type of marketing is inherent to almost any company, ranging from Youtube to Sports events.   Social Media Ads. This type of marketing is appreciated by marketers. Social media marketing includes LinkedIn, YouTube, Facebook, Instagram, and so forth. InvestGlass as a marketing automation tool InvestGlass is a Swiss CRM based in Geneva that newly developed marketing automation solutions. This development was needed to tend towards an inclusive CRM and Marketing automation software. The combination of both focuses may well be a market changer. Customize your marketing and sales management with a CRM that combines an all-in-one client management software with lead tracking and marketing automation solutions. Although the platform includes an email marketing campaign planner and other marketing and sales management automation tools, some development is still waiting on the digital advertising focus; yet, this is clearly on the road map. Start your free trial today! Go and get them all! --- - Published: 2021-05-16 - Modified: 2025-03-12 - URL: https://www.investglass.com/5-reasons-why-prospects-dont-buy-from-you/ - Categories: Article - Tags: CRM Understanding why prospects choose not to purchase is crucial for refining your sales approach. Studies indicate that 79% of marketing leads never convert into sales, often due to a lack of effective lead nurturing. Additionally, 61% of marketers send all leads directly to sales, despite only 27% being qualified, leading to wasted resources and missed opportunities. This article will show you how to improve the purchasing decision. We will explain how a properly qualified process starts by qualifying the persona and addressing thoughtful questions. Why Customers Are Not Buying because you don't have a good sales pipeline You’re trying to sell to everyone. You’re not surfacing objections. You’re not creating urgency. You aren't helping them feel safe. You aren’t selling value. 1. You’re trying to sell to everyone. "I am not sure my company really needs your service and product. " When you build your sales funnel, you will create a sales pipeline - cold lead, prospect, demo, opening, client, and lost opportunity... The next step is to create tags. Tags represent a very important part of the InvestGlass setup. Tags will help you segment your prospects and clients based on values, features, and objections. Tags should be used to build a persona which represents potential customers and their buying decision patterns. You are not selling products, you're selling solutions. No one wants to buy something, particularly in those difficult times but they want to buy solutions for an easier life! Prospects don't buy tools, they buy solutions to solve their short-term problem. Salespeople should have this in mind A need otherwise don't try to sell A budget because money is king A decisions maker who knows the business A timeline X date because prospects don't buy The well-being of a salesperson is key. If they are in a good mindset is a good indication to prospects that your company is doing well. You can also catch inbound prospects with digital forms and goodies to help prospect communicate with you. They might have a misunderstanding of the previous version and a good video could refresh their mind. 2. You’re not surfacing objections or developing compelling business cases "Actually, XXX is a big concern for us, so I think we’re going to go with ABC competitor. " Once you actually know what your prospects once and you properly qualified their needs and current solution, you should ask for a mutually confirm understanding. "If this didn’t go through, what would the reason be? " "We’ve talked about why you like — can we spend some time on what you don’t like? " "We’ve discussed ‘pros. ’ What’s on the ‘cons’ side of the list for you? " It is not basic information, it is also psychological thoughtful questions. You have to understand concrete reasons why they are spending time today with you exchanging about their methodology. Some clients might ask for NDA before the call, some will not which could be a good indication that they are in pain with their current solution and have nothing to lose, nothing to hide. 3. You’re not creating urgency. "Maybe next quarter. " Ha ha ha, this is the best way to miss an opportunity a quick failing sales process. Sales conversations must be organized in a way that they understand the current solutions you provide will offer a competitive advantage to whoever will use it. We are not talking about the whole solution we were talking about perhaps a little function, not even a feature, this little function will eventually be a completely compelling business case for your prospect. You have to produce a Fear Of Missing Out FOMO - and each sales pipeline stages should have this FOMO argument. "What happens if you don’t solve this problem by next quarter? " "Describe the consequences of missing AMF, FCA, LSFIN goal. " "How long has this been an issue? This digital onboarding Why are you focusing on it now? Sales teams should be slightly catastrophic. What happens if COVID never stop? This is the time to develop compelling business cases. In the sales process should have good arguments to understand buyer's minds. During the sales process, the prospect need to understand that a missed opportunity could be dramatic for their business continuity. 4. You aren't helping them feel safe. "I’m not sure we are ready for this yet. " You have to give five basic examples of how existing clients made it with your service. It's a bit like giving a pro tip to friends. Your prospect needs to understand that implementation will be simple, they need to understand that their decision represents a real value and that with you they will be safe. After discovering Faiz, after a demo and giving a few examples, decision-makers will ask you for the price. Never give the price before you are invited to give a price. This will definitely show them that you are driven by the sales and not making them feel safe. Why do clients buy from you? Do they know your customers? Most sales teams rush into this process but in reality, this is where you have to be as slow as possible. When you achieved the sales process you are already in front of qualified prospects, you establish credibility, and you're in front of the decision-maker so take your time you are in status quo mode! The company in front of you will ask for financial conditions like a refund or a trial. They might ask you for money back if you're not sure of their decision. This is now the time to give five examples of success. If you don't have examples of success or unknown numbers because you have a new fund, you can talk about top trends, you can talk about your previous experience, can identify some competitor uses cases, and express how your solution makes a difference. 5. You aren’t selling value. "This is not a priority for us at the moment. " Frankly, buyers don't care about the product or the service what they care about is how the future is going to make their work easier. Purchasing decisions are driven by curiosity at the beginning but very quickly they go down to the very dirty reality. Many prospects don't really know when they knock at the door what you will be selling. They have a current supplier and they believe that the supplier can be replaced otherwise they will not be contacting you. You have to build a sales approach which creates a sentiment of emergency and shares value with decision-makers. Too many times salespeople are stuck because they don't speak to decision-makers. Presenting to end-user is important but the company always has a decision-making process that salespeople have to respect. Using a new tool will definitely change the value pattern of a company so it is very important to present value first. Sales professionals can do it, it's just a simple sales process A good sales professional should start first by defining the sales pipeline with stages. Then sales reps should define buying persona, the buying process, and the document needed to support the process. The buyer's mind and objections have to be collected in the contact report. Sales professionals should know when to stop contacting prospects. If a prospect sales that they need more time, it might not mean no and the salesperson has to respect that. Close sales are objective but each sale is your ambassador too. Sales is a service too! You should have a list of current customers in a PDF or Word document that can be shared. You should have a trial period or any test run and be clear on the refund, and full refunds conditions. Sales reps should have no risk involved in purchasing competitive solutions and understand the contracts you will set up. When prospecting, sales reps start with prospects carefully targeted and check the internal reputation of decision-makers. Identify areas of expertise of decision makers - if it's a geek speak geek if it's people management-speak politics... Sales reps should answer previous points and objections and not follow their own sales process. Follow-up should be monitored - no more guessing - no more paper - track it with your CRM. Develop compelling business cases to facilitate buying decisions and show how to reduce risks involved with purchase protection terms etc... You see it's not that easy but it's not the end of the world to create a sales process that will establish credibility, build internal reputation into your buyer's mindset and reveal the real value of your solution. We hope this will inspire you!  Now it's your turn to help salespeople turn prospects into customers. --- - Published: 2021-05-16 - Modified: 2025-10-06 - URL: https://www.investglass.com/save-the-world-say-no-to-paper-onboarding/ - Categories: Article - Tags: Digital onboarding Digital onboarding is increasingly replacing traditional paper-based processes in the banking industry, leading to significant cost reductions and enhanced efficiency.  Implementing digital onboarding can reduce customer acquisition costs from $280 to $120, and in subsequent years, to $19 for retail banking; for corporate banking, costs can decrease from $4,000 to $1,200. Additionally, banks have experienced a 20% increase in customer acquisitions and a 15% reduction in associated costs after adopting fully digital onboarding processes. This shift not only enhances operational efficiency but also improves customer satisfaction by enabling faster and more convenient access to banking services.  Once customers are onboarded digitally, they can seamlessly transition into users of the bank's Customer Relationship Management (CRM) system.  This integration allows for the provision of personalized client portals, facilitates KYC remediation, and supports additional onboarding requirements such as uploading identification documents and proof of address.   Embracing digital onboarding not only modernizes the banking experience but also positions institutions to better meet evolving customer expectations and regulatory demands. Using CRM software employees can customize the onboarding solution and influence the onboarding journey. Employee onboarding can also enhance the company's capabilities by enabling flexibility of the human resources team with efficient talent management at hires. https://youtu. be/H4cCGzRIEo4 Digital onboarding financial services with InvestGlass At InvestGlass, we provide an all-in-one CRM solution that incorporates a complete onboarding process. Our clients have the choice between full digital onboarding, full paper onboarding, or a mix of both; even if remaining with paper increases the manual workload. We can divide digital onboarding into three main stages. First, the customer must fill in a form or multiple forms to correctly input their information into the system. Second, we launch approval processes and conduct ID verifications. Finally, we may have to pursue KYC remediation at a later stage. Information gathering We can present the invitation to collect data in various ways depending on the desired user experience. Banks must digitize their onboarding forms, which can then be sent to specific prospects. You can share these forms through email or embed simple signing forms into your website. If prospects have already been given a client portal, depending on the organization's privacy policy, the forms may be shared directly via the portal. Prospects fill in the required information and files via the forms, and you receive a notification when they have completed the process. Approval and verification Digital onboarding aims to simplify customers' adoption by deciding whether to accept or reject said prospect. Businesses also want to verify the identity of prospects and check their names in AML and warning lists. In order to verify individuals and people filling the forms, you can use a variety of InvestGlass partners from AML checks to facial recognition ID verification. These checks can be automated or launched manually depending on your needs. Once a prospect is categorized, e. g. low risk, medium risk, or PEP individual, you can launch (again automatically or not) an approval process. The approval process allows accepting or rejecting prospects depending on their answers, risk level, and so forth. You set the rules of the game. Best Approval Process sequencing tool Know Your Customer - "KYC" remediation After accepting a prospect, you can create access to a client portal, initiate communication, share documents, generate investment proposals, and utilize all the features and products of the solution to establish robust and enduring relationships. More importantly, you can create marketing automation and easily develop KYC remediation processes. E. g. , you may want to set a KYC remediation check if a user changes his address, nationality, or marital status. KYC remediation represents checking customers' information. It is usually made timely or on special events. Via InvestGlass, remediation can be notified on any device, and remediation forms can be shared via email or client portal. Obviously, traditional ways such as phone calls or in-person meetings are still doable but we want to turn digital! ! https://youtu. be/PnAaZ5lyJx4 Do not forget the client is human! Let's focus on tricks and tips when onboarding prospects. Whether you are a challenger bank or an established one, they might trigger your interest. The organization is everything. When setting up your forms and onboarding process, make sure that the workflow and each step are clear and complete. Remain simple and fast. You should not ask a prospect to fill in a form for more than 10min. Spread onboarding. In order to maintain the engagement of your prospect, spread your process over several steps or stages. Set clear expectations and goals. This will help you to assess metrics and your onboarding quality.  Thus, helping you maximize your customer acquisition. Get feedback regularly. Enable feedback from your prospects and clients in order to improve your workflows. Save the World & Say No to Paper Onboarding!   Adopt digital onboarding and expect an 80% increase in your retention rates! Yet, monitor closely your process as 60% of customers abandoned digital onboarding last year for multiple reasons such as complexity, length, etc. So let's get ready if you are a digital bank, broker, retail bank, or IFA it's your turn to stop using paper! Start your free trial of InvestGlass digital onboarding Digital Onboarding with InvestGlass – Frequently Asked Questions 1. What is digital onboarding in banking? Digital onboarding replaces traditional paper-based processes with online forms, ID checks, and approvals. With InvestGlass, banks can streamline customer onboarding while reducing costs and enhancing efficiency. 2. How much can banks save with digital onboarding? Retail banks can cut customer acquisition costs from $280 to as low as $19 in subsequent years. Corporate banking costs can drop from $4,000 to $1,200. InvestGlass provides the tools to achieve these savings with automated workflows. 3. How does digital onboarding improve customer satisfaction? It offers faster, more convenient access to services. With InvestGlass, prospects complete forms online, verify their identity securely, and gain instant access to personalised client portals. 4. What are the stages of InvestGlass digital onboarding? The process includes three steps: Information gathering through forms. Approval and ID verification. Ongoing KYC remediation. This creates a complete, compliant, and user-friendly journey. 5. How does InvestGlass handle identity verification? InvestGlass integrates with trusted partners for AML checks, facial recognition, and ID verification. These checks can be automated or manual, helping institutions categorise prospects as low, medium, or high risk. 6. What is KYC remediation and how does InvestGlass manage it? KYC remediation is the process of updating and re-checking customer data after changes like address or nationality updates. With InvestGlass, remediation can be triggered automatically and managed via forms, client portals, or notifications. 7. Can digital onboarding be customised? Yes. Employees can use InvestGlass CRM to design tailored onboarding workflows, adapting forms, approval rules, and communication methods to meet organisational needs and customer expectations. 8. What are the best practices for effective onboarding? InvestGlass recommends keeping forms short, spreading onboarding into clear steps, setting measurable goals, and collecting feedback. These practices reduce abandonment rates and improve customer acquisition. 9. Why should banks move away from paper-based onboarding? Paper onboarding is slow, costly, and error-prone. Digital onboarding with InvestGlass reduces manual workload, lowers operational costs, and improves retention rates by up to 80%. 10. How can my organisation start using InvestGlass digital onboarding? You can activate digital onboarding directly within InvestGlass CRM. Choose between fully digital, paper-based, or hybrid workflows, and start your free trial of InvestGlass today to modernise your onboarding process. --- - Published: 2021-05-16 - Modified: 2025-03-28 - URL: https://www.investglass.com/what-is-the-6th-anti-money-laundering-directive/ - Categories: Article - Tags: money laundering directive Wow, 5MLD was nearly done and now the EU announced a sixth directive. EU money laundering directive is more sophisticated and extends criminal liability. We summarise here the five key elements. The new 6AMLD is due to be transposed into regulated entities and national law by December 2020. The 6AML will apply to crypto too. In the past years, we have seen successive money laundering scandals on European soil where judicial supervision had trouble chasing tax crimes. 6AMLD is needed to provide greater clarity and harmonisation across EU member states and link it to UK legislation too. 6AMLD, as a new money laundering directive, will also serve to increase member states' obligations when it comes to making reports. What are AML requirements? 1. Dual criminality for specified offences & greater co-operation European member states' competent authorities will highlight six offences in an organized crime group racketeering, terrorism, human trafficking and migrant smuggling, sexual exploitation, illicit trafficking in narcotics and psychotropic substances, and corruption. This will include cybercrime-related sources. 2. Harmonisation of money laundering offences The new 6AMLD lists 22 specific predicate offences, which are particular criminal activities that serve to enable more serious crimes. With the introduction of 6AMLD, there is now a single definition of predicate offences across all EU member states. To combat money laundering firms will have to collect corporate information digitally.  Asking for financial proceeds and potential money laundering activity information is always a challenge for banks and asset managers. Regulated bodies of course are trying their best to prevent criminal prosecution but it's difficult to get the real info. Perhaps gamified and financial incentives could convince potential corporate offenders to play the game! European Union money laundering offences and criminal penalties Corruption and tax crimes relating Counterfeiting and piracy of products Counterfeiting currency Environmental crime... Extortion Forgery Fraud in domestic legislation Human trafficking and migrant smuggling Illegal arms trafficking Illicit trafficking in narcotics and psychotropic substances Insider trading and market manipulation and public funding Kidnapping and hostage-taking Murder and grievous bodily harm Participating in an organized crime group or racketeering Piracy Robbery and theft Sexual exploitation Smuggling Tax crime relating to both direct and indirect taxes Trafficking in stolen goods Tracking - email marketing tools will be mandatory to ask more questions to prospects and clients. 3. Extension of criminal liability to legal persons and commercial activities The biggest change is the extension of criminal liability to legal persons for example companies. EU members state will enforce sanctions that may range from a temporary ban to permanent closure. Consequently, individuals in key positions can also be held accountable for failings, such as inadequate supervision, control, or oversight which results in money laundering and face additional sanctions. Cessation of funds is an example in the EU directive of sanction. The directive stipulates to end of business relations with any bank or financial institution who will have willfully failed to apply due diligence in their publicly available policies for preventing money laundering or terrorist financing. Essentially, it means that the burden of proof now lies with the legal person to demonstrate that they took sufficient steps to prevent money laundering from taking place. With this COVID-19 and debt situation, we can also imagine that EU member states will create a centralised legal proceedings database to facilitate anti-money laundering data and enforce tougher punishments. 4. A tougher punishment regime for a criminal offence These increased sanctions are in line with the ECAF ( European Council Anti-Money Laundering) recommendations from December 2017. They also fit into the new EU AML Directive which is set to come into effect this month, June 2018. 5. Additional offences such as aiding financial crime 6AMLD broadens the scope of money laundering offences. As a result of the above measures, the European Commission has adopted a package of rules to criminalise money laundering and terrorist financing. The regulations implement, in principle, the existing directive by extending its scope to cover all activities which could raise concerns over their criminal purpose and increasing the maximum penalty for money laundering and terrorist financing offences from 1 to 10 years. 6AMLD contains far fewer changes than 5MLD. It requires businesses to be a lot more proactive and more cooperative with the financial sector. The new regulation is upgrading existing legislation. The next step is to convince legal persons in your team that CRM will help to tackle financial crime Obviously, the extension of criminal liability to companies and business leaders alike makes it imperative that compliance gaps are identified and rectified fast. AML regulation is always a big topic for companies and banks as they have little flexibility on the CRM and KYC tools. We are happy to help with InvestGlass as we are cooperating with financial institutions to tackle money laundering through systematic CRM automation for legal purposes. Fintech Automation for Remediation is key to regulatory burden and the solution for regulated businesses Financial institutions can now leverage pre-built templates with InvestGlass solutions and connected tools such as Polixis ARDIS or Onfido directly connected to InvestGlass CRM. The bundle offers a ready-made tool to cope with the 6th anti-money laundering directive for automated remediation. Further AML regulation will come and with the open - stack you will have the flexibility to extend to new directive measures. --- - Published: 2021-05-16 - Modified: 2025-09-27 - URL: https://www.investglass.com/top-5-podcasts-move-your-feet-d-d-dont-stop-the-sales-beat/ - Categories: Article - Tags: podcast for sales What a weekend... taking care of the family... listening to podcasts while baking and running. Stay healthy that’s so important during these difficult times. Another challenge is keeping sales' stamina and pipeline. Here 5 cool podcasts I strongly recommend. 1. 3 Cold Calling Tips Sales Leaders Must Teach their Sellers to Achieve Quota with David Walter 2. A New Way to Approach Sales Demos, with Zvi Guterman 3. Setting up a Pipeline to Leverage All Channels - Jonathan Soares  4. Build Your Team’s Culture to Weather Any Storm w/ Ernest Owusu 5. How to Train Sales Reps Remotely w/ Chad Sanderson And always... for fintech... https://londonfintechpodcast. com/ from https://www. linkedin. com/in/mikebaliman/ What is your favourite business podcast? Here’s a set of 10 FAQs on how to build a podcast or videocast using new AI technologies. These are written to be scannable, practical, and relevant for creators who want to leverage AI tools for faster, smarter production. 10 FAQs on Building a Podcast or Videocast with AI 1. How can AI help me start a podcast or videocast? AI can assist with content ideation, scriptwriting, voiceovers, video editing, and even distribution planning. Tools like ChatGPT or Jasper help generate scripts, while Descript or Adobe Podcast use AI for editing and audio enhancement. 2. Can AI generate podcast or videocast scripts? Yes. AI writing tools can create episode outlines, full scripts, or even interview questions. You can give prompts such as “Create a 20-minute script about AI in healthcare with 3 key insights. ” 3. What AI tools improve audio quality? AI tools like Adobe Podcast Enhance and Auphonic automatically remove background noise, normalize volume, and make voices sound studio-ready, even if recorded on a regular microphone. 4. How does AI help with video editing? AI-powered video editors like Runway, Pictory, or Kapwing can auto-generate captions, cut out filler words, and even create highlight reels or shorts for TikTok and YouTube from long-form content. 5. Can AI generate voices for my podcast? Yes. AI voice generators like Murf. ai or ElevenLabs can produce natural-sounding voices. This helps if you don’t want to record your own voice or need multiple characters for storytelling. 6. How can I make my podcast/video more engaging with AI? AI can generate background music, sound effects, and even visuals (with tools like DALL·E or MidJourney). It can also analyze audience engagement data to suggest better formats or titles. 7. Can AI help with podcast guest discovery? Yes. AI tools like Podchaser Pro or LinkedIn AI assistants can suggest relevant guests based on industry, audience interests, or trending topics. 8. How can AI automate podcast transcription? Tools like Otter. ai, Sonix, or Whisper (OpenAI) provide highly accurate transcriptions, which can be repurposed into blog posts, SEO content, or social media snippets. 9. What role does AI play in podcast/video distribution? AI can recommend the best publishing times, keywords for SEO, and platform-specific formatting. Some tools can auto-distribute to Spotify, Apple Podcasts, YouTube, or TikTok. 10. Is AI a replacement for human creativity? Not fully. AI is a co-pilot, helping speed up repetitive tasks and sparking ideas. But your personal voice, storytelling style, and authenticity are what make your show unique. --- - Published: 2021-05-16 - Modified: 2025-03-19 - URL: https://www.investglass.com/how-robo-advisory-tools-are-causing-fee-deflation-and-not-fee-collapse/ - Categories: Article - Tags: robo advisor As always, it’s all about scarcity and productivity For many years, we heard that robot advisory would kill banks, and cause fee collapse. After five years of advising wealth and asset managers, we have seen a very different picture. Clearly, digital habits changed the behaviour of some clients and their advisory nature. Some desire self-service. You can scan your items in a supermarket, but you can still cue and have a supermarket cashier take care of you. What changed in five years? We noticed that profitability fell from 80 basis points to 65 basis points. Robot World charging 0. 25% or less did not revolutionize traditional wealth management; managing historically at 1%.  Profitability fell but operating profit margins remained quite steady regardless of the size or location of the wealth advisor firm... . with or without MIFID2. Therefore, I’m quite sceptical of the merge, grow or die message we hear every day since MIFID2 in Europe and with the new Swiss LSFIN in Switzerland. The implementation of the Markets in Financial Instruments Directive II (MiFID II) has significantly impacted asset and wealth management firms across the European Union. One notable effect has been a reduction in research budgets; a survey by the CFA Institute in early 2019 indicated that asset manager research budgets had fallen by an average of 6. 3%since MiFID II's introduction. Most companies we are working with are working in a low-fee environment for many years now... The next frontier is not fees decrease, it’s economy of scale and domino effect. Firms want to build their fintech Appstore. They want to connect to cold storage solutions for crypto trading and to onboard clients like a neo-bank. Wealth and asset managers to become what we call today banks? According to Gartner, most banks will not be relevant by 2030 Would fees increase again? Perhaps. We have seen an increasing demand for high-quality and complex services. The fee increased in the internet SAAS business when customers were seriously upset. (Something, I would suggest to a firm offering the Revolution to a debit card). Race for new yields and little engagement in the equity bull rally turned banks and advisory firms to offer real estate synthetics and private equity to anyone... Yield, risk, service quality or firm profitably?   Clean, transparent, plug and invest The offset of non-core operations drives the cost of doing business. From the UK, and France, to Singapore, we are seeing clients using third-party chief investment officers - externalizing as much as possible investment process and levering robot techniques to rebalance portfolios at once. This trend is not fee compression but fee deflation! Another reason for the externalized resources is the lack of talent. In Switzerland, we clearly face a serious problem: bankers are melting like our glaciers! How to regenerate a population of ageing wealth and asset managers? Switzerland is not the only place where this talent shortage is blatant. In the United States, CFP certificates are severely lacking too. This is quite ironic, the potential threat to the profitability of advisory firms today is not the “RAISE” of the robot advisor nor fee compression but simply the fact that there are not enough financial advisors to aggregate and grow the capital. In France, MIF & "trading-related tax incentives" are pushing wealth managers to connect themselves to externalized allocators, limiting their universe to authorized securities, and carefully curating "clean shares" from pre-approved assurance companies. What a world of transparency. In France, if you wish to invest in a tax-optimized US equity fund, you can choose only two funds! Therefore, wealth managers are rebuilding model portfolios into SMA separately managed methods. InvestGlass is used as a link between manufacturers of ETF, allocators of models, wealth managers, and their custodian/insurance companies: a transparent model portfolio produced in Nice, managed in Lyon and sold in Paris with a settlement in Luxembourg. What a jumping rope synchronization... In Switzerland, fear of LSFIN is pushing wealth and asset managers to equip themselves with digital solutions. M&A operations are clearly a trend here for smaller firms being tucked into larger wealth managers. This trend is not always a guarantee of the economy of scale. The trend is set for larger blends and no firm below EUR 50 million could survive in a MIFID environment however we think that getting an InvestGlass EUR 3’000 per year will get your productivity level quite far. No need to reach EUR 2 billion under management. Workflow Optimized to Help you Save Time We foresee four trends, the first is going to be connectivity. Across wealth management firms you are going to see people doing due diligence and exchanging notes and a selected list of securities. They need tools to be ready on the field. Then you have the CIO or allocator team-building model portfolios. You can do it into InvestGlass with our fintech-regulated CIOs and then exchange them across different members of your team. This trend could reach a point where each client has his own robot advisory model. Something we could call separately centralized advisory. “SCA”. This makes the process more seamless, moving you out of emails and excel where information gets stale and people get frustrated. Then you see the AI part, where data is leveraged to enhance and customized each investor experience. The modularity of widgets coupled with AI offers a truly unique experience. The last trend is risk analytics, where we leverage a web-based tool and more A. I. to reveal regulatory blind spots.  Automated workflow is a response to improve your team's productivity. What do you think? Are you seeing the same pattern in your firm? --- - Published: 2021-05-16 - Modified: 2025-03-21 - URL: https://www.investglass.com/the-evolution-of-ai-can-investment-morality-be-programmed/ - Categories: Article - Tags: artificial intelligence Back from China - InvestGlass was invited by Swissnex and the Swiss Embassy to present its artificial intelligence developments in China. An amazing roadshow organized by Felix Moesner, Swiss Consul & Swissnex China CEO and his team. A three days roadshow, in three cities, Shang Hai, Hong Kong, and Beijing. Each night Swissnex organized a round table confronting Swiss and Chinese AI specialists.   Media Credit - Felix Moesner swissnex China CEO | Consul swissnexChina. org Early fear around robot advisor.   The early fear around robot advisors was that technology would replace what bankers do. Certainly, we now know that a robot can filter information faster than a human does. For a set problem, a robot will react quicker and smarter than a human... yet in reality, robots have failed to capture even 1% market share of investable assets! Perhaps because what we called robots were often marketing window dressing. Actual retail robot advisor clients are "self-directed", tech-savvy, 30-50 YO clients - not exactly anyone. Disruption is visible in both “advisory” and "discretionary portfolio mandate". The game is to speed up the customization of portfolio rebalancing. What we have noticed in Europe: is the bloom of institutional robots. A new generation of institutional managers building model portfolios which you connect to investment management platforms like InvestGlass. A new generation of independent financial advisors outsourcing investment decision process: Made in Roma, Designed in Zurich. We are leaving the question of quality control aside for now. Speed is crucial. In Switzerland, account opening remains a compliance department dilemma, frustrating digital clients - particularly foreign investors. However facial recognition techniques and do-it-yourself questionnaires can increase the pace of account opening and compliance checks. Reducing from a few weeks... to a few days... In China, WeChat, the equivalent to our WhatsApp chatting application gathers so much information that the credit scoring and lending process are as low as 30 minutes! Data and A. I. explains part of it but another reason is slow API adoption in Switzerland as well as traditional IT vendors' reluctance to open gates to third-party API. As our Chinese colleagues, we believe that robotization is the first step to speed up manual, repetitive and low-added-value tasks. Reducing a dozen staff members to just one with a good bundle InvestGlass + API + Fintech partner vendors.  Investors want to be served as they would be in a Starbucks. The modularity of data, applications and AI is mandatory to offer a mass-customized experience. They want their order to feel “unique” - respecting a daily ritual where the client is king. Fintech SAAS and now BAAS are the future! Large Americano, Soy Milk, Low fat. Since the new European regulation, MIFID2, financial products’ risks are scrutinised and should be compared against clients’ key information (KYC and more). Would a Starbucks vendor ask you if you are caffeine, milk or aspartame intolerant? Would a doctor check your allergic risk, cure success rate and DNA compatibility before he prescribes you a medicine? Well, we expect bankers to do so. Without artificial intelligence, this process is just impossible! We found that China’s financial regulator does not require this level of risk control and price transparency... yet. However, he is putting pressure on fixed interest products vendors 固定投资 - guaranteeing extremely attractive yields... robots and managed portfolios can help. In Europe, ingredients are standard and it offers more flexibility for robotic model rebalancing. With one button a trader can rebalance 5’000 clients at once and check 5'000 KYC at once. Reducing a whole day of work to one or two hours thanks to a banking AI. It does not mean that people are going to lose their jobs. It means that administrative tasks will be more efficient. The job description will change - advisors will focus on high-value tasks. Call, empathy, storytelling, building communities etc... AI is transforming wealth management by enhancing efficiency. Traders can now rebalance 5,000 clients and conduct 5,000 KYC checks in just 1-2 hours instead of a full day. This shift doesn’t eliminate jobs but redefines advisor roles, focusing on client interaction, empathy, and strategy. Over 66% of CFAs believe AI enhances their work. (financialadvisortransitions. com). AI-driven firms report 15-20% higher client satisfaction and 30-40% lower operational costs, making wealth management more effective. And what about robots? Can a robot feel empathy? Or entertain a human community? Can we be rational without emotions? We don’t think so yet. Emotions are dynamic valuations with recognizable similarities or facts. Machines can show some empathy if they mimic our goals. We, humans, are granting “automorphism" to machines. Digital banking is now a reality. This is the missing link for robots to predict what we need to feel good. Naturally, we are granting some herd empathy to robots. Advisors' fears should no anymore be about a compliance KYC issue, cash wire, and portfolio rebalance... It should be about what role they wish to play in this new robotic/human flock... a cyborg environment. Robots are programmed.   At each Swissnex evening in China, the audience asked the same question: “Is it possible that one-day robots will win over humans? ”  My answer was clear: “Yes they already do in many aspects”. Robots are programmed to win over humans at least when we humans understand the process to optimize... for the rest it is far from reality just because we still don't understand our whole brain, independent organs etc... Furthermore, robots will be programmed with herd and empathy components to reflect and generate feelings. The field of “affective computing" is currently where InvestGlass focuses its research efforts. The good news is that artificial intelligence could be empathic. Empathic means understanding someone's emotions based on someone’s referential.   Moral values are also computed inside the machine.   Affective computing is used to detect emotions, record emotions into dialogue, and then generate sentences inside investment illustrations. Mimicking emotions is possible and it increases the credibility of an investment solicitation. At InvestGlass, emotional optimization is an important topic of research and development. Understanding moral values are not something self-evident.   Ethical decisions are based on our culture. Clearly, information is not data. This was the main controversy in China. Chinese speakers believed that solving the problem relied on data quantity, whereas Swiss guests, possibly considering Cambridge Analytica and GDPR, thought that an agile algorithm and some reinforcement learning might suffice. Indeed, context awareness is key. If we say it’s 25°, this data is not sufficient. We need to know if this is °C or °F. 25° C is the real data. But when we say it’s 25°C the temperature IS NICE. Saying that it is pleasant means that we place ourselves in a context where 25°C is normal. Humid summer in ShangHai versus dry summer in Geneva? At InvestGlass, we are focusing our AI algorithm on supervised and reinforcement learning - leaving unsupervised to more on-demand customizations such as trading patterns recognition, and call report patterns recognition to improve clients segmentation. Even with small data versus the “big Chinese data fair”, we achieve improve financial advisors' efficiency by understanding moral values in investing, giving, lending and saving. Certainly, math and data play a role, but randomness, moral habits, social norms, and financial regulations also influence the ignition of an optimal decision. It is possible to program and individualize investment morality. --- - Published: 2021-05-16 - Modified: 2025-10-06 - URL: https://www.investglass.com/what-are-the-top-5-advantages-of-digital-signatures-with-rpa/ - Categories: Article - Tags: digital signature With the increasing reliance on digital solutions, cybersecurity has become a critical priority for businesses worldwide. The COVID-19 pandemic accelerated digital transformation, but it also led to a significant rise in cybercrime.  For instance, the UK reported a 24% increase in fraud offenses in the year ending March 2021, totaling 4. 6 million incidents. Additionally, the FBI observed a fourfold increase in cybercrime complaints during the early months of the pandemic. As organizations embrace digitalization, ensuring robust security measures—such as encryption, multi-factor authentication, and continuous monitoring—is essential to protect sensitive data and maintain trust. What is Robotic process automation (RPA)? Robotic process automation (RPA) is the use of computer software 'robots' to handle repetitive, rule-based digital tasks. For example filling in the same information in multiple places, reentering data, or copying and pasting. We combine InvestGlass RPA with a digital signature to obtain unbeatable process efficiency. Digital forms are self-fulfilling and automated processes will speed up documents' signatures.   Scandals on data privacy issues are making the front page every day. From Snowden to Facebook and WhatsApp, individuals are more and more sceptical and careful when dealing with technology. Without going as far as Dave Egger in the Circle, everyone can agree to the risk of data privacy breaches. Consequently, the ongoing debate over digital signatures becomes obvious and evident. In this article, we are going to explain what e-signatures are, how digital signature technology works, and how to accept and use digital signatures within a CRM platform, mainly InvestGlass and our API partners; proving the benefits of electronic signatures and the added security of using such technology. Which e-signature is best? Can electronic signatures overtake paper document signatures? In our ever-more digitalized environment, the current pandemic has shadowed doubts on the feasibility of in-person meetings and pressure for remote ways to deal with almost any situation. Evidently, this applies to signatures. What is an e-signature? An e-signature, digital signature, or electronic signature is a legal digital means to give approval or consent on digital documents, forms, questionnaires, surveys, and so forth. In our digitalized society, it can theoretically replace any signing process and simplify the sales and data-gathering processes. Multitudes of digital signature providers exist such as DocuSign, GlobalSign, Signatys, Connective, Skribble, Adobe Sign, etc. E-signature solutions are based on infrastructures called public key infrastructure PKI. Public key infrastructure regroups digital certificates and the public signing key encryption needed to provide a safe signing environment. How to become an officially recognized eSignature provider? Switzerland, the European Union, the United States, and most states or governments have certificate authorities, institutions, and people governing and ruling over electronic signatures and their applicability. Security requirements are demanding and providers must meet them in order to be able to provide legally binding signing certificates. In Europe, the European Union eIDAS regulation portrays the validation rule. The Top 5 benefits of the digital signature?   1 – Efficiency/Speed  First and foremost, signing documents digitally is not paper equivalent regarding time management and ease of use. During a sales process, many signatures have to be gathered from a range of different individuals. The administrative burden can hinder the sale and, sometimes, cancel the agreement completely. Actually, besides your signature and the other party, collaborators and senior managers may be required to sign which lengthens the process. Using e-signatures in your business may well be the cost-saving solution that makes the difference. Time is money! 2 – User experience A second underestimated advantage is enhancing the user experience: Signing documents have never been this easy. The process of printing, signing, and scanning to send back the same document is simplified to opening a signing email request. The entire process takes less than two minutes. Additionally, the user interface is customizable and personalizable with your branding and colours which enables tailoring of your client's experience. 3 – Legal Compliance  Third, digital signature technology embodies clear regulations such as the eIDAS for the European Union. These binding rules set the clear ground for digital signature providers and provide integrity in case of legal dispute. Further, authenticity requires identification via two factors authentification or even ID checks. 4 – Security  Fourth, as just mentioned, two factors authentification and ID checks provide a high level of security regarding document access and signing capabilities. This fact is actually the most important counter-argument to people complaining about the data privacy issue of e-signatures. Indeed, how is receiving the document per email and then printing it more secure? Additionally, even in cases of security breaches, the encryption of data makes it difficult to extract. This encryption also ensures that no one can modify the document after the signature, meaning there is no risk of someone adding a new page or removing one from the agreement. If this was not enough, the 2FA – two factors authentification – ensures that no one can copy or falsify your signature and use it in another context. Regarding deployment options, most digital signature providers are using SAAS configuration; yet, on-premise deployment is a growing trend and we can expect all providers to enable such an option in a near future. 5 – Lower transaction costs Finally, automating the electronic signature process can mitigate the financial implications of human errors, such as signing mistakes or document loss; errors that slow the process and cause expenses issues if undetected. Electronic signatures ensure everything is in order, preventing fixing problems and their related expenses. Focusing on the expenses, the accumulation of cost-saving on paper, scans, copy, post, packages, etc. seems minimal but sum up to considerable savings. The digital signature process is more efficient, friendlier, and more compliant than a regular paper document signature. Further, the security enhancement provided by such electronic tools as well as the lower labor and material costs involved is key advantages of e signatures. Fully flexible CRM InvestGlass Automate your digital signature process InvestGlass is a Swiss-based CRM regrouping PMS, Client Portal, and Digital onboarding tools. The platform provides two digital signature partners: Signatys and Connective. In order to use the e Signature system of your choice, please contact the InvestGlass team to activate such a feature. How can you use digital signatures with InvestGlass? There are two ways: 1. Manually launched a digital signature 2. Automated electronic signature - it's robotic process automation Manually launched a digital signature Within the InvestGlass platform, you can save your documents, documents related to prospects and clients, or even documents related to objects such as securities or accounts. From these pdf documents or document packages, you can manually request digital signatures from your contacts or relevant contacts. Another type of document which might require identification and authentification is forms and surveys. InvestGlass uses the concept of forms for numerous reasons ranging from KYC remediation to Investment proposals, and from lead gathering to specific surveys. Answers from forms might need to be signed in order to prove identity and document integrity. Therefore, once a form is submitted, you can manually launch a digital signature process; yet, this process can also be automated. Robotic process automation and electronic signature Any document can be manually requested for signature. However, automation is possible on digital form submission. Therefore, depending on the set rule, digital signature requests are automatically sent on form submission. Two conditions must be fulfilled: the contact's data must possess a valid email address and a valid phone number. Without these two prerequisites, the algorithm will not be able to launch the process. A private key for a digital signature can only be confirmed using a two factors authentification, requiring an email address and a phone number. Once the process starts, the relevant contacts will receive an email requesting an e-signature on specific documents or contracts. For the first time, the platform will create a digital signature for you, with your identity. After setting the signature, the trust service provider will send you a confirmation code via message, which will increase the security levels. Don't try, let's do it ! Electronic signatures are ruled by strict and ever-evolving regulations set by a certificate authority. This security enhancement hinders the risk to data privacy and provides some undebatable advantages over normal paper signatures. This new way of signing is especially trendy as the pandemic stabilizes and becomes the new normal. If you still hesitate - which companies do at the beginning - we also serve mixed service blending paper and digital format in the same approval process - to ensure business continuity during your digital transformation.   By default, InvestGlass provides you with two partners in e-signature, Connective and Signatys, which have specific differences. In terms of support, do not hesitate to contact our team by email or by phone and we will gladly answer all your questions and help you decide on the best solution depending on your needs. Start with InvestGlass trial today! Digital Signatures FAQ 1. What is a digital signature? A digital signature is a secure, legally binding way to sign documents online. It ensures authenticity, integrity, and compliance without the need for printing or scanning. 2. Are InvestGlass digital signatures legally recognised? Yes. They comply with EU eIDAS, Swiss ZertES, and US electronic signature laws, making them legally valid worldwide. 3. How does InvestGlass ensure signature security? Documents are protected with encryption, two-factor authentication, and ID verification, preventing tampering and fraud. 4. Which signature providers does InvestGlass integrate with? InvestGlass partners with Signatys and Connective, giving you secure, compliant, and flexible options. 5. Can I automate the signature process? Yes. With InvestGlass RPA, digital signatures can be triggered automatically after form submissions or onboarding steps. 6. What are the main benefits of using digital signatures? They save time, reduce costs, improve user experience, ensure compliance, and provide stronger security than traditional paper-based signatures. 7. Can I still use paper signatures with InvestGlass? Yes. For businesses in transition, InvestGlass supports hybrid workflows combining paper and digital signatures. 8. Is the process easy for clients? Absolutely. Clients receive a simple email request, click to sign securely, and complete the process in under two minutes. 9. Can I customise the signing experience? Yes. You can personalise the signing interface with your brand colours and logo, creating a seamless client experience. 10. How do I get started with InvestGlass digital signatures? Contact the InvestGlass team to activate your e-signature partner, or start a free trial to explore how digital signatures fit into your workflows. --- - Published: 2021-05-16 - Modified: 2025-10-28 - URL: https://www.investglass.com/is-it-better-to-build-or-buy-a-bank-in-switzerland/ - Categories: Article - Tags: build or buy a bank We recently collaborated with groups that are looking to buy a bank. What are my thoughts about the pros and cons of applying for a license versus buying a regulated company? Acquiring a regulated entity can present significant challenges, primarily due to the potential inheritance of existing liabilities and obligations. These may include retaining employees who may not align with the new management's vision, dealing with board members whose reputations could be complex, and managing client accounts with inadequate Know Your Customer (KYC) procedures. Such inherited issues can lead to increased compliance risks and operational inefficiencies. For instance, inadequate KYC processes can expose the acquiring company to regulatory penalties and reputational damage. Therefore, conducting thorough due diligence is essential to identify and mitigate these potential risks before finalizing the acquisition. Usually, existing banks and asset managers have also existing vendors with depreciated solutions and migration can become a nightmare. Build a bank in Switzerland The advantage of buying a licensed company is that you will perhaps save time. You might also consider developing existing businesses with new principles and services, such as bitcoin. This obviously is interesting if they have a properly manage CRM or client relationship management tool.  You need to read the CRM and PMS audit trail first. If you go to the acquisition scenario, and you wish to buy a company you might have to build a new team, and with the swiss regulation... highly skilled and expensive local professionals.  You will need also to apply for official approval for the change of control. This means that the regulator should also approve the new owners. The new board of directors should consist of members with high reputations. The regulator may also ask you what the new business model is and how it will improve the current situation. When you start this new bank it is also very likely that the focus will be important on bank inflows. Each time a stakeholder makes any type of inflow or outflow, it is necessary to enforce strong surveillance. The complexity of this process is actually working fine but regularly needs updates. We could not advise you better than using InvestGlass remediation tools for complex onboarding and continuous monitoring. The goal is to demonstrate to auditors, at any given moment, that due diligence, as well as checks for AML, LBA, sanctions, and proof of funds, were carried out accurately. Is it better to buy or to build? If it is to add another shareholder and not change the business operations into an existing structure well definitely it is better to buy. Now if you have to change everyone on the board, in the operations, and in clunky PMS software then it’s perhaps better to start something from scratch and apply for your own license. This could be the right time to implement a tool for SRI ESG gamified and better onboarding - for the next generation.   And you, would you buy or build? --- - Published: 2021-05-16 - Modified: 2025-03-18 - URL: https://www.investglass.com/how-to-successfully-use-a-crm-system/ - Categories: Article - Tags: CRM for banking CRM stands for customer relations management. It’s a CRM software that collects customer data. Implementing a Customer Relationship Management (CRM) system is a strategic investment that can yield substantial returns. On average, businesses experience a return of $8. 71 for every dollar spent on CRM software, reflecting a significant return on investment. Moreover, companies that have properly implemented CRM systems have seen revenue increases of up to 245%. These figures underscore the importance of selecting a CRM solution that not only integrates seamlessly with your existing processes but also delivers measurable financial benefits. Therefore, it's crucial to ensure that the CRM system you choose is capable of generating returns that significantly exceed its costs. Nearly 80% of all CRM projects fail. The reason isn’t the software, but poor user adoption. Usually, CRMs are built by consultants that are trying to put as many elements as possible. The right way to do it is to reduce features as much as possible to fix with everyday customer support and listen to the team needs to reduce. However, only a few succeed. Why? Because most do not adopt CRM best practices. InvestGlass CRM collected the best practices we could find – a mix between customisation options and ready-made templates. Here we summarise the 5 top things you must do when using a CRM. 1. Ensure your top management buy-in Let’s be obvious, if you don’t have the management in the loop, it is not possible to have an efficient CRM build. Senior management has to buy the tool and most importantly the vision! Starting a CRM, particularly for enterprises that never used one, is a challenge. The sales team and sales management have to be ready as prospects will be collected into a common CRM tool. CRM implementation always takes more time than expected because sales processes that were made on paper have to be digitalised. Notes, emails, products, and leads, will be tracked into a data warehouse and this could change the mindset of some companies. Years ago, I remember that bankers were very reluctant to pull this data into a common system. It is now key for company revenue and value to track all commercial interactions. 2. Find a geek project manager For all the projects that we successfully managed, companies had a fortnight project manager. It doesn’t need to be a specialist but at least someone that will listen to the team requirements, understand customer communications, technology, email, phone number system, note tracking, lead management, and have a clear view of the customer history. CRM Customer relationship management software is about creating a sales marketing experience and user-friendly customer experience that will fit your business mindset and customers. Hence, it is important to find a colleague sharing a clear vision of customer relationships. The CRM strategy can change over time and customer experiences too. Some CRMs are very complex to manage... we say if you start a Salesforce CRM then you need a Salesforce specialist full time. That’s not completely wrong. 3. Appoint 2 super users and not necessary salespeople To make sure that the CRM will be used correctly and that you will find the right buying patterns, we suggest you grant access to 2 “super users”. It could be people from the salesforce, compliance, business owners... I am sure you will find two people in your organization excited to use new software. Those 2 super users will be the first contacts to help and track the product evolution, the latest apps, and so forth. Yet, it is important that the super users are also part of the sales strategy, understand the products, and meet marketing team requirements and key performance indicators. 4.  Launch the CRM with a productivity goal CRMs used to make you busy... now they make you productive. Sales and marketing teams are often underestimated and believe that the CRM application lack efficiency. The CRM will collect information and become an essential knowledge base for your enterprise. The objective of CRM is to make repetitive tasks as automated as possible. With automation, summer interactions are efficient and will lead to more business and customers. 5. Define the CRM strategy and overcome rejections CRM software is not just a technology. It’s a philosophy as it’s the core of your business process. It’s important to include all departments in the business processes set up in the CRM systems, from sales managers and logo creators to senior management and analysts, inclusion is a cornerstone. The CRM platforms are replicating the sales cycle and the sales process to improve the day-to-day tasks. No need to remove the good for the great, simply connect your legacy applications to InvestGlass with our state-of-the-art API. Eliminate programmers, we have done the « mum » test and she can do it too. If she can do it, you can too. InvestGlass simplifies testing and deployment with minimum resources. Conclusion: Are you ready to start your customer relationship management CRM?   You know the Salesforce, Pipedrive, and Hubspot CRMs, and pricing are sometimes ambiguous, thus we recommend you to read our pricing comparison article to learn more about pricing structure differences and features benefits. Be aware that “No credit card” teasers can be misleading CRM ads. CRMs always have a cost... Yet, we believe customer relationship management CRM is about sharing values before sharing services. If you are ready to repeat customer interactions with a given pattern then a CRM is a system you must use to prove and repeat business best practices and track your customers’ interactions. If your company has more than 10 employees or salespersons, then you need to restrict the data access and you must use a CRM. We hear often that it’s all about data, it’s all about data... in a way this is true but it’s also about customers, customers, customers... Don't be busy! Be Productive! --- - Published: 2021-05-16 - Modified: 2025-11-19 - URL: https://www.investglass.com/how-does-banking-as-a-service-baas-work/ - Categories: Article - Tags: banking as a service This is a sector in FinTech that is disrupting the delivery of bank products and asset managers. This technology is allowing to directly plug different solutions into one single infrastructure. Capgemini's World Retail Banking Report 2019 shows the public's acceptance of FinTech and big tech companies over traditional banks. 75% of tech-savvy consumers use at least one financial product from a big tech company. Customers choose non-traditional options for lower fees (70%), user experience (68%), and speed (54%). Over 80% of consumers that would switch financial services providers in the next 3 years, use a banking product from a big tech firm or digital bank. Yes, a Swiss private bank can become a digital bank. We have seen tech giants (e. g. Apple, Google) offering their own branded financial services such as Google Checking Apple Card. BaaS is about digital-based banking structures that create and deliver financial services through data sharing, better process management systems, and specialized innovation: loans, crowdfunding, inclusion financing, asset-backed securities lending, etc. This being said it is not that easy to start the right package for different customer segments. Large banks and asset managers have to deal with IT temptations to keep legacy solutions. We have seen that customer onboarding is usually the first step that is being analyzed by large banks.  The InvestGlass team has been advising during the COVID crisis 3 banks in their solutions connection. The idea is simple : If you find better and cheaper then it's a match! FinTech Solution During The Coronavirus Crisis We like to work with Onfido which delivers a turnkey solution for digital onboarding. Onfido solution also includes a KYC remediation tool which is perfect to speed up account opening workflows. Contact solution providers help traditional banks become more agile.  The banking ecosystem is now key for a true competitive advantage. It is not anymore a world where we buy expensive technology but more a world where we buy agile FinTech solutions to create a new generation of core banking platforms. Composable banking technology Recently we looked into ThoughtMachine which offers the perfect fit for banks searching white label banking software. The solution can be connected to virtual card systems and have a natural fit for loan business, and it fits to multiple regulatory regimes. If you are looking to build the next Monzo N26 Qonto it could be the right partner to test. Of course, connecting the dots can be a challenge likest and a brick that don’t perfectly fit but API - is - the mortar you need. No "workers" please - you deserve an API in 2021 !  n computing, an application programming interface (API) is an interface that defines interactions between multiple software applications or mixed hardware-software intermediaries.   Banking-as-a-Service Trends for 2020 The future of BaaS will be a much more mature, modular, and optimized version of what we see today. The definition of BaaS will be split into multiple domains with new market entrants, especially large tech giants - CHINA Alibaba with the new cloud ? Yes the solution are coming from the US and from China but why not from Switzerland ! ? We believe that many companies will look for Cloud Act Free solutions like Neuroprofiler, Connective, InvestGlass CRM in the next few years. The API business will change too. We have seen with "déséspoir" to many core banking solution with poor or little API. Yes, the future is API, and yes it's with AI-enabled bots. The future of BaaS will be client-centric first, would the client be looking for Islamic banking. Then, boom we will connect to an Islamic bond thematic application and the same for vegan, ISR ESG. We can imagine also that more KYC protocols will be standardized as well as with the authentication standards. For the communication standard, we will see improvements with new protocols inspired by blockchain such as the NYM protocol - building the future of communication or Qwil a fantastic chat application used by wealth managers in the UK. Read more? FinTech Focus: What is Banking-as-a-Service (BaaS)?  - SUMMARY: Explore how virtual banks work (also known as neobanks or challenger banks), and why 2020 will change the banking model...  (medium. com) A List Of Fintech Firms Providing Free Technology During The Coronavirus Crisis - To help in these trying times, many fintech firms are extending free, discounted, or accelerated deployment offers.  (forbes. com) SaaS vs On-premise for Digital Banking: 5 Points to Consider - Today companies have rapidly shifted to cloud technologies. With the disruptive technologies and inn...  (finextra. com) --- - Published: 2021-05-16 - Modified: 2024-07-18 - URL: https://www.investglass.com/what-is-the-bond-market/ - Categories: Article - Tags: what is the bond market Bonds are a type of fixed-income security that is issued by corporations, governments and supranational entities to raise money. Bonds can be thought of as loans made by investors who lend the issuer money in exchange for a promise from the issuer to repay the loan at some future date, along with interest payments at regular intervals. The bond's term will determine how long it will take for you to receive your investment back. We have seen interesting fintech covering this topic but the market is going to be reshuffled with the NFT. NFTs are similar to other financial instruments but they're not a security. You can't trade them as if they were securities, and instead you buy or sell the tokens that represent an asset on the blockchain. What are government bonds? Government bonds are a type of instrument issued by a government that borrows money from the public. It is usually to fund expenditures. What are corporate bonds? Corporate bonds are debt instruments used for borrowing funds from investors in order to finance business operations. What is the bond face value? The bond face value is the amount of money the company will repay to an investor at maturity. What are bonds rated? Bonds can be given ratings by credit rating agencies, which indicate how risky they are as investments with regards to possible defaults or changes in value. The main rating agencies are Moody's, Standard & Poor's (S&P), and Fitch Ratings. Buying their feeds and adding them to InvestGlass is possible via an API or flat files. . You can an ESG rating to those bonds and manage with InvestGlass PMS the average ESG rating. How do you invest in Bonds ? You can buy and sell them through any brokerage account with an online trading platform. You will need your broker's login information and password to access the website where you will be able to trade on your own behalf as well as review reports about upcoming bond offerings and research current prices of existing ones, among other features typically found at most major financial institutions such as TD Ameritrade, Fidelity Investments, E*Trade Financial Corporation (Etrade), Swissquote. What are bond interest rates? Bond interest rates are called the coupon rates. Bond prices and interest rates typically move in opposite directions: When the price of a bond rises, its yield falls; when yields rise, bond prices fall. The two are connected because bonds with higher coupons have lower potential returns than those with lower coupon payments. Higher-coupon bonds tend to mature at longer periods that can extend for decades or even centuries while low-rate bonds will be paid off sooner and achieve shorter durations. However, if you prefer investing in securities from governments or companies that may not offer guaranteed income streams like dividends on stocks but still want diversification into equities (stocks) there is no better option than Bonds. What is the bond market price? The bond market price is the price at which traders will buy or sell bonds. A bond's yield is its annual coupon payments divided by its purchase price, stated as an interest rate. For example, if you invest $1000 in a 20-year Treasury Bond that pays out 12% each year, then your return would be 0. 12 * $1000 = 120 dollars per year for 20 years. You should understand what is the yield to maturity date of a bond. This is the interest rate that can be earned on an investment if it were held to maturity and paid out at the end, as opposed to being redeemed early such as might occur with bonds in un-guaranteed offerings or stocks sold before their vesting period has been completed. The impact of inflation risk is that it may lower the bond's yield to maturity. The impact of credit risk is that it will increase the interest rate a bondholder must pay for certain bonds. What are junk bonds? Junk bonds are a common form of fixed-income securities in which the quality is below that of investment-grade bonds. In other words, high risk and low investor protection for a higher return. Is it difficult to trade bonds? Trading bonds is slightly more difficult than trading equity because the ticket is bigger than for equities. However, you can also invest through ETFs and ETNs. Bonds can be rendered into InvestGlass portfolio management solution to reflect the cash flow situation and analyze the risk. --- - Published: 2021-05-16 - Modified: 2025-10-06 - URL: https://www.investglass.com/everything-you-need-to-know-about-starting-a-podcast-in-2021/ - Categories: Article - Tags: podcast for sales In the ever-evolving world of digital content, podcasting has emerged as a dynamic and influential platform for storytelling, education, and entertainment. As we head into 2025, starting a podcast could be your avenue to reach audiences worldwide with your unique voice and perspective. Whether you're a seasoned content creator or a novice looking to dive into the audio scene, this comprehensive guide will equip you with all the necessary tools and knowledge to start your podcasting journey. From technical setups to content creation, let’s explore the step-by-step process that will help you launch a successful podcast and connect with listeners across the globe. How to Start Your Podcast in 10 Steps Embarking on a podcasting journey can be exciting yet daunting. Here’s a step-by-step guide to help you launch your own podcast successfully. Step 1: Define Your Podcast Concept Start by determining your podcast's theme and target audience. Clarify what makes your podcast unique and engaging for listeners. Think about your niche and how you can deliver value to your audience. Step 2: Select Your Podcast Format Decide on the structure of your show. Will it be interviews, solo commentary, or a co-hosted discussion? Consider episode length and release frequency. Consistency is key to keeping your audience engaged. Step 3: Gather Your Equipment Invest in quality equipment to enhance audio quality. A good microphone, headphones, and a pop filter are essential. Research options that fit your budget and improve sound clarity. Step 4: Pick Your Recording Software Choose reliable software to record your audio. Options like Audacity, GarageBand, or Adobe Audition offer varying features to suit different needs. Ensure your choice supports clear sound capture and easy editing. Step 5: Record Your First Episode With your equipment and software ready, it's time to hit record. Make a script or outline to guide your discussion but allow room for natural flow. Test your setup to ensure excellent sound quality. Step 6: Edit Your Audio Use your chosen software to edit the recording. Remove background noise, correct errors, and add music or sound effects as needed. Create a polished final product that keeps listeners engaged. Step 7: Design Your Podcast Artwork Create eye-catching artwork that reflects your podcast’s theme. Ensure it meets platform specifications, usually a 3000x3000 pixel image. First impressions matter, so make it memorable. Step 8: Establish Podcast Hosting Choose a podcast hosting service to store and distribute your episodes. Look for features like analytics, easy uploads, and RSS feed creation. Platforms like Libsyn, Podbean, and Anchor are popular choices. Step 9: Submit to Podcast Directories Submit your podcast to major directories like Apple Podcasts, Spotify, and Google Podcasts. Each has specific submission guidelines. Widen your reach by being accessible on multiple platforms. Step 10: Launch and Expand Your Podcast Promote your podcast through social media, email newsletters, and collaborations. Gather listener feedback and use it to improve your content. Consistently deliver engaging episodes to grow your audience. Starting a podcast is an exciting way to share your passion with the world. Follow these steps to launch your podcast and cultivate a loyal listener base. How Much Does It Cost to Start a Podcast? Starting a podcast can fit a variety of budgets. The initial cost largely depends on the quality of the equipment you choose and whether you already own a computer. Basic Setup: Microphone and Headphones: If you're beginning with the essentials, expect to spend around $60 to $100 on a decent microphone and a pair of headphones. Brands like Audio-Technica and Samson offer budget-friendly options that still provide good sound quality. Intermediate Setup: Audio Interface and Software: For a more polished sound, an audio interface is a worthwhile investment. Products from Focusrite or PreSonus might set you back an additional $100 to $200. In terms of software, you might start with free options like Audacity or GarageBand. However, upgrading to software like Adobe Audition or Logic Pro could push your budget slightly higher. High-Quality Setup: Professional Equipment: If you aim for a studio-quality production, prepare to invest over $1,000 on high-end microphones, audio interfaces, soundproofing, and subscription-based recording software. Ultimately, choose a setup that fits both your budget and the level of professionalism you desire. As your podcast grows, you can gradually upgrade your gear to enhance sound quality and production value. Top Tips for Streamlining Your Podcast Editing Looking to make your podcast editing process more efficient? Here are some strategies that can help you produce polished episodes without unnecessary hassle. 1. Craft Memorable Intros and Outros The beginning and end of your podcast are crucial. A captivating introduction not only informs listeners of your topic but also draws them in, guaranteeing they stay tuned for the entire episode. Similarly, a strong outro can leave a lasting impression. For your show's theme music, explore royalty-free options or invest in unique tracks through platforms like: Soundstripe Audio Jungle Storyblocks 2. Prioritize Content Before Noise Correction In your first round of editing, focus on refining the content itself. Ensure the narrative flows logically and engages your audience. It's only in the second pass that you should address audio distractions and noise levels. Handling these issues too early might lead to wasted effort on sections that you decide to cut later. Thus, perfect the story first, polish the sound later. 3. Use Fades to Eliminate Audio Artifacts When cutting audio, you might notice unwanted pops or clicks. To prevent these, apply fade-ins and fade-outs at the start and end of clips. This smooth transition ensures seamless sound quality. 4. Develop a Targeted Punch-List Avoid the tedium of listening to entire episodes multiple times by creating a punch-list. This checklist should cover areas where audio imperfections like background noise or abrupt transitions frequently occur. By focusing on these spots during your second edit pass, you save time and enhance the listening experience without missing any crucial corrections. By implementing these tips, you can streamline your podcast editing process while maintaining high-quality production standards. Understanding the Difference: XLR vs. USB Microphones When choosing a podcast microphone, you’ll encounter two main connection types: XLR and USB. Each offers its own set of advantages and considerations. So, what exactly sets them apart? XLR Microphones: Versatility and Professionalism Flexibility: XLR microphones are often favored in professional audio settings because they offer a wide range of options. There are numerous models available, catering to various sound qualities and recording needs. Longevity and Expansion: These microphones typically have a longer lifespan. They’re built to be durable and can easily integrate into complex audio setups, making them ideal for those planning to expand their recording equipment over time. Additional Equipment Required: To use an XLR microphone, you’ll need an audio interface or mixer. This additional equipment can enhance the sound quality but may represent a significant investment, particularly for beginners. USB Microphones: Simplicity and Accessibility Ease of Use: USB microphones are designed for straightforward plug-and-play use. Connect them directly to your computer, and you’re ready to record without needing any extra devices. Cost-Effectiveness: They tend to be less expensive than XLR options, making them an attractive choice for new podcasters or those on a budget. Multi-Person Recording: If you're recording with multiple people, USB mics can also be used with an interface to improve versatility. In summary, XLR microphones offer superior flexibility and are an excellent long-term investment for dedicated podcasters. On the other hand, USB microphones provide an easy, affordable entry point that doesn’t sacrifice sound quality for convenience. Deciding between the two largely depends on your recording needs and budget. Should I Use a Dynamic or Condenser Microphone for Podcasting? Choosing the right microphone is crucial for creating a professional-sounding podcast. When deciding between dynamic and condenser microphones, it's important to understand the strengths and limitations of each. Dynamic Microphones Ideal for Voice Recording: Dynamic microphones are often recommended for podcasting due to their design, which is perfect for capturing spoken word. They excel at isolating the voice from background noise, ensuring that your listeners can focus on your content. Durable and Versatile: These microphones are known for their durability and ability to handle high sound pressure levels, making them a sturdy choice for any podcasting environment. Less Sensitivity: With lower sensitivity, dynamic mics pick up less ambient noise, reducing the need for extensive post-production editing to remove unwanted sounds. Condenser Microphones Wide Frequency Range: Condenser microphones are highly sensitive and capture a broader spectrum of frequencies, which can be advantageous for music and intricate sound details. Higher Sensitivity Needs a Controlled Environment: While their sensitivity can enhance vocal clarity, it also makes them more prone to picking up background noise, which may not be suitable for typical home podcasting setups unless you have a well-treated recording space. Conclusion For most podcasters, dynamic microphones are the go-to choice due to their noise rejection capabilities and ease of use. They are less likely to capture environmental sounds that can detract from the clarity of your episodes. On the other hand, if your setup allows for a controlled, quiet recording environment, and you value capturing a wider frequency range, a condenser microphone could be worth considering. Ultimately, your choice should align with your specific recording needs and conditions. How to Identify Your Podcast Niche Finding the right niche for your podcast is a crucial step toward building a dedicated audience. A focused topic not only attracts listeners who are genuinely interested but also helps you stand out in a crowded market. Embrace Your Passion Start by selecting a theme or subject that genuinely excites you. When you're passionate about what you're discussing, it won't feel like a chore, and you're less likely to lose motivation over time. Conduct Market Research Once you have a few ideas in mind, it's time to explore the landscape. Dive into platforms like Spotify or Apple Podcasts to see what's already out there. Listen to several episodes in your potential niche and think about how you might present your ideas differently. This analysis can reveal gaps and highlight opportunities for your unique voice. Test Your Concept A practical way to test your podcast idea is to brainstorm at least ten episode topics. If you can do this with ease and enthusiasm, you're on the right track. Struggling to find ideas might indicate you should refine or rethink your subject area. Be Specific Specializing in a narrower topic can often yield a more committed listener base. While broad topics might seem to offer broader appeal, they often dilute the potential impact. A podcast with a clear focus on a particular sub-theme will likely resonate more with its audience. Discover Your Unique Perspective Ask yourself what makes your approach different. What specific angle or insight can you bring that others are missing? Being distinctive is key to attracting and retaining a loyal audience. Examples of Niche Selection To illustrate the process of niching down: General Topic: Mental health Niche: Mental health for legal professionals General Topic: Drone technology Niche: Drone racing enthusiasts General Topic: Nutrition Niche: Diet strategies for diabetics General Topic: Personality testing Niche: Enneagram applications in professional settings General Topic: Business Niche: Starting and growing a nonprofit organization Final Thoughts Taking the time to define a strong niche for your podcast is an investment in its future success. By focusing on a specific audience and offering distinctive content, you'll foster a devoted listener community eager for your insights. Steps to Submit Your Podcast to Major Directories Getting your podcast listed in major directories is essential for reaching a wider audience. These platforms serve as key discovery points for new listeners. Here’s a guide to getting your podcast featured on the most popular directories. Submit to Apple Podcasts To reach a broad audience, start by getting your podcast listed on Apple Podcasts, a dominant player in the podcast industry: Prepare Your Feed: Ensure your podcast is RSS feed ready, with clear artwork, a detailed show description, and up-to-date episode information. Access Apple Podcasts Connect: Create or log into your account. Submit Your Podcast: Enter your RSS feed URL and validate the details. Await Approval: Apple conducts a manual review, which can take up to 24 hours. Look out for a confirmation email once your podcast is live. Submit to Spotify Spotify is another major platform you shouldn’t miss. Here's the submission process: Log In or Sign Up: Access Spotify for Podcasters and create an account if necessary. Provide Your RSS Feed: Enter your feed URL for verification. Confirm Details: Review and confirm information about your podcast. Submit: Once validated, your podcast typically appears in Spotify's listings shortly after submission. Explore Additional Directories Beyond Apple and Spotify, consider expanding your reach by submitting your podcast to other directories: Amazon Music and Audible: Access their podcast portal and follow the submission prompts. Podcast Index: Add your feed directly on their platform. TuneIn: Submit through their website to reach radio listeners. iHeartRadio and Listen Notes: Visit each directory's site and complete their submission processes. Following these steps ensures your podcast is accessible across all major networks, maximizing your potential listenership and growing your audience. How to Get Your Podcast Listed in Major Directories Listing your podcast in popular directories is essential for reaching a wider audience. Most new listeners will discover your podcast through these platforms. Here’s a guide to ensure your show gains visibility where it matters most. Apple Podcasts: Your First Stop Apple Podcasts stands as a powerhouse among podcast directories, responsible for a significant portion of global podcast downloads. Here’s how you can get your show listed: Prepare Your Podcast: Ensure your podcast's RSS feed is ready and meets Apple’s technical specifications. Create an Account: Sign up or log in to Apple’s podcast management platform. Submit Your Show: Enter your podcast’s RSS feed into the submission form. Validation and Approval: Your podcast goes through a review process, which can take up to 24 hours. Look out for an email confirmation upon approval. Getting Listed on Spotify Spotify has quickly gained traction, becoming one of the largest podcast directories. Here's the process: Access Spotify for Podcasters: Create an account or sign in. Submit Your Podcast: Provide your RSS feed and fill out any additional information required. Instant Listing: Once submitted, your podcast is typically available for listeners almost immediately. Expanding Your Reach Further Beyond Apple Podcasts and Spotify, numerous other directories can help amplify your podcast's reach. Consider submitting to: Podcast Index: A comprehensive directory for diverse podcast content. Amazon Music and Audible: Platforms merging music and podcast experiences. TuneIn: Known for streaming radio and podcasts alike. iHeartRadio: A major player in digital radio offering podcast integration. Listen Notes: A search engine dedicated to podcasts, making discovery easier. Final Steps By listing your podcast on these major platforms, you ensure that it is accessible to the broadest audience possible. Regularly updating your show and monitoring listener feedback will help maintain and grow your new-found audience. How to Create Engaging Podcast Intros and Outros Crafting captivating intros and outros is crucial in establishing a professional... --- - Published: 2021-05-15 - Modified: 2025-09-30 - URL: https://www.investglass.com/how-to-automate-kyc-verification-automate-and-develop-your-game/ - Categories: Article - Tags: Automate KYC Verification, Speed up onboarding Much of this risk can be mitigated using a solution like InvestGlass to automate your KYC and remediation. By automating Know Your Customer processes, companies can seamlessly onboard users remotely and securely, which is essential in our increasingly digital world. Automation significantly enhances regulatory compliance and fraud prevention for businesses. Approximately 32% of companies implement automation specifically to streamline compliance processes and meet stringent regulatory demands (Secureframe). Additionally, adopting AI-driven automation can reduce fraud detection time by up to 60%, effectively protecting financial assets and operational integrity (Coinlaw). Moreover, automated KYC solutions help maintain high user conversion rates, fuelling business growth. By streamlining these processes, companies can achieve a positive return on investment (ROI) through efficient resource management and by protecting themselves from financial crimes like money laundering and terrorist financing. This comprehensive approach not only enhances operational efficiency but also fortifies your business's defences against myriad risks. What is Automated KYC? Automated KYC, or Know Your Customer, refers to the use of technology to streamline verifying a customer's identity. This automated system leverages tools like biometric verification and document recognition software to quickly and accurately confirm identities. These technologies help to minimise human error and bypass lengthy manual checks. Additionally, automated KYC employs advanced data analytics to ensure compliance with regulatory standards. By doing so, it not only speeds up the onboarding process but also enhances the overall customer experience. Automated solutions reduce the time and resources spent on manual reviews, delivering a smoother and more efficient service. Automated KYC transforms traditional verification methods into a faster, more reliable, and regulatory-compliant process, ensuring businesses meet legal requirements while offering a user-friendly experience. https://www. youtube. com/watch? v=n7cQRTtgvyY What are the key areas where an automated KYC solution excels beyond competitors? When evaluating automated Know Your Customer (KYC) solutions, it's essential to understand the primary features that set leading platforms apart. These standout areas are often reflected in user feedback from reputable review sites like G2. Here’s how top-tier automated KYC solutions excel: 1. Efficiency and Speed Automated KYC solutions drastically reduce onboarding time. Unlike manual processes that could take days or even weeks, automated systems verify identities in mere minutes. This acceleration is vital for businesses looking to improve customer experience and enhance operational efficiency. 2. Accuracy and Compliance Top solutions utilize advanced algorithms and machine learning to enhance the accuracy of identity verification. By minimizing human error, these systems ensure that compliance with regulations such as AML (Anti-Money Laundering) and CFT (Counter-Terrorism Financing) is consistently maintained. 3. Scalability As businesses grow, so do their needs. Leading KYC platforms provide scalable solutions that can handle increasing volumes of verifications without compromising speed or accuracy. This flexibility is crucial for businesses planning to expand their customer base rapidly. 4. Cost-Effectiveness Automated solutions often lead to significant cost savings by reducing the need for extensive manual intervention. The cost-per-verification typically decreases as automation levels rise, which is economically beneficial for enterprises processing large numbers of customer verifications. 5. Seamless Integration Modern KYC solutions offer seamless integration with existing business systems and platforms through APIs. This ease of integration minimizes disruption and allows for a smooth transition from traditional to automated systems. 6. User Experience User-friendly interfaces and intuitive workflows are hallmarks of superior KYC platforms. By providing a straightforward, hassle-free verification process, these solutions enhance user satisfaction and engagement. In summary, automated KYC solutions outperform competitors by providing speedy, accurate, and cost-effective identity verification, all while offering seamless integration and a satisfying user experience. These factors not only ensure compliance but also optimize business operations, setting these solutions apart in the crowded marketplace. How Automated KYC Facilitates Global Expansion and Scaling? Automated KYC (Know Your Customer) solutions are game changers for businesses aiming to scale rapidly and penetrate global markets. Here's how they support international growth: Efficient Verification Processes: Automated KYC systems process large volumes of customer data swiftly, allowing businesses to verify thousands of applicants without delay. This efficiency is crucial for companies experiencing rapid growth. Language and Cultural Adaptability: These systems often incorporate advanced technology, such as AI and machine learning, to handle diverse languages and cultural contexts. This adaptability ensures that businesses can operate smoothly in multiple regions worldwide. Regulatory Compliance Across Borders: Navigating different countries' regulatory landscapes can be complex. Automated KYC solutions integrate compliance checks for various jurisdictions, helping businesses meet local legal requirements effortlessly. Enhanced Security Measures: With features like biometric verification and document authentication, automated KYC enhances security and reduces fraud risk. This protection is vital as businesses expand their footprint globally. InvestGlass Digital Onboarding Solution By leveraging automated KYC, companies can streamline their customer onboarding process, reduce operational costs, and maintain robust compliance standards, all of which are essential components for scaling up and entering international markets. Discover the Cost and Time Benefits of an Automated KYC Solution? Implementing an automated KYC (Know Your Customer) solution can revolutionize your client onboarding process by offering substantial financial and time-saving advantages. Here's how: Significant Cost Savings: Companies can achieve up to a 40% reduction in costs associated with compliance operations. Automating these processes minimizes the need for extensive manual intervention, leading to a leaner and more efficient compliance team. Rapid Verification Process: The average speed for customer verification is reduced to just 30 seconds. This quick turnaround not only enhances user experience but also enables your business to engage more clients and reduce wait times significantly. Enhanced Efficiency: By decreasing the time spent on compliance tasks by up to 70%, your team can focus on more strategic initiatives. Automation streamlines routine checks, freeing up valuable resources to drive your business forward. These benefits illustrate why many businesses are turning to automated KYC solutions to bolster efficiency and improve client satisfaction. With faster processes and reduced operational costs, your business can thrive in an increasingly competitive market. How can businesses onboard clients worldwide with automated KYC? In today's global marketplace, businesses are increasingly seeking efficient strategies to onboard clients from across the globe. Automated Know Your Customer (KYC) processes are revolutionizing this effort by providing a streamlined, effective solution. Here's how businesses can leverage these systems to reach international clients seamlessly. 1. Comprehensive Document Verification Automated KYC systems can verify thousands of document types from over 220 countries and territories. This extensive reach ensures that no matter where your clients are located, their documents can be authenticated quickly and accurately. This capability removes geographical barriers and enhances the overall user experience. 2. Localized User Experience To cater to a diverse clientele, offering a localized user experience is crucial. Automated KYC platforms often include support for over 30 languages. This feature not only eases the onboarding process for non-native speakers but also builds trust and improves satisfaction, as clients can engage with your services in their preferred language. InvestGlass Approval Process dashboard 3. Enhanced Security with Automation Automation in KYC processes minimizes human error, ensuring higher security standards. By using sophisticated technologies like AI and machine learning, these systems can identify fraudulent documents more effectively than manual checks. This provides businesses with a reliable defence against identity theft and compliance breaches. 4. Faster Onboarding Process Traditional onboarding processes can be time-consuming, often leading to client drop-off. Automated KYC significantly speeds up this process by offering real-time verification. Clients will appreciate the quick turnaround, allowing them to access your services or products without unnecessary delays. 5. Cost Efficiency and Scalability Implementing an automated KYC solution can reduce operational costs associated with manual processes. Moreover, these systems are scalable, allowing businesses to adjust to increased demands effortlessly. Whether you're onboarding a hundred or a thousand clients, automation helps maintain efficiency and effectiveness. Conclusion By adopting automated KYC solutions, businesses can easily onboard clients worldwide with greater efficiency, accuracy, and personalization. Streamlining the verification process not only enhances security and compliance but also provides a superior client experience, setting your business apart in a competitive global market. How Automated KYC Solutions Save Money and Resources? Implementing automated Know Your Customer (KYC) solutions can significantly boost your company's efficiency while reducing overall expenses. Here's how: Reduction in Staffing Costs: Automating KYC processes means fewer manual verifications, reducing the need for large compliance teams. This can lead to substantial savings on salaries and training costs. Minimization of Human Error: Automated solutions provide consistent and accurate results, decreasing the chance of manual errors that can lead to costly compliance violations and reputational damage. Time Efficiency: Automation accelerates the verification process, allowing your team to onboard clients faster. This speedy turnaround can increase customer satisfaction and retention, ultimately boosting revenue. Resource Allocation: With routine tasks handled by technology, your team can redirect their focus to impactful, strategic work that drives business growth and innovation. Scalability: As your business grows, automated KYC solutions can easily scale with you, handling higher volumes without a proportional increase in costs. By leveraging these advantages, automated KYC solutions not only streamline your compliance framework but also optimize the allocation of resources across your organization. How Does Ongoing AML Monitoring Help in Staying Updated on a Client’s Status? Ongoing Anti-Money Laundering (AML) monitoring plays a crucial role in keeping you informed about your client's current status and potential risks. Here's how it works: Continuous Screening Against Global DatabasesRegular checks are performed using international databases that include sanctions, watchlists, and political exposed persons (PEPs). This ensures you’re always aware of any changes in your client's status, helping you manage compliance risks effectively. Identification of Adverse MediaBy monitoring adverse media sources, you can quickly identify if a client is involved in negative publicity or legal issues. This proactive approach helps in mitigating potential reputational damage early on. Risk MinimizationBy staying updated through ongoing checks, businesses can avoid associating with illegitimate or high-risk clients. This reduces the potential for future liabilities and enhances your credibility. Automated Alerts and NotificationsMany AML systems offer automated alerts for any changes in a client’s status, ensuring that you stay informed in real-time without constant manual oversight. InvestGlass automation for KYC Implementing ongoing AML monitoring keeps you informed, safeguards your business from potential threats, and ensures long-term success by maintaining a secure and compliant client base. How Automated KYC Directs Focus to Edge Cases? Automated Know Your Customer (KYC) processes can effectively address edge or corner cases by streamlining routine tasks. This allows teams to dedicate their efforts to more complex customer profiles that require human attention. Here’s How It Works: Efficiency and Accuracy: Automated KYC handles most straightforward applications with speed and precision. This reduces the workload dramatically by managing up to 95% of cases without requiring manual intervention. Resource Allocation: By freeing up personnel from routine checks, businesses can concentrate on the 5% that are particularly challenging. This includes scenarios involving ambiguous regulations, unusual customer behaviours, or international compliance differences. Risk Prioritization: Automation systems flag high-risk or unusual activities immediately. This prioritization allows experts to swiftly address and resolve potential compliance issues with focused strategies. Enhanced Customer Experience: While automation ensures a seamless process for most users, it provides personalized attention when necessary. This dual approach enhances customer satisfaction and builds trust. In essence, automated KYC transforms how companies manage their compliance processes, focusing human expertise where it's most impactful and leaving routine checks to efficient technology. How does automated KYC verification speed up onboarding? Last but not least, once all information is entered and recorded, companies need to be able to accept or reject customers based on their answers, identity verification, and name check. Banking institutions usually use solutions that provide approval processes for account opening and customer onboarding. Automated KYC onboarding plays a crucial role in expediting this process. It utilizes biometric identity verification and document recognition technology to swiftly and accurately verify customer identities. These technologies minimize manual errors and enhance accuracy, ensuring regulatory compliance. Moreover, data analytics is employed to process and analyze information efficiently. This not only speeds up the onboarding process but also contributes to a seamless customer experience. By reducing the time and effort traditionally required, automated KYC enables businesses to onboard customers faster, while maintaining high standards of compliance and security. How does automated KYC help in detecting fraud? How can financial institutions, banks, and other businesses perform a complete and compliant KYC process during account opening and customer onboarding? The KYC process can be simplified into five steps enhancing compliance and avoiding fraud: Collect Information: Gather essential data from the customer, ensuring all necessary fields are filled accurately. Check Documents: Utilize AI-powered tools to detect any graphic editor traces, ensuring that submitted documents are authentic and unaltered. Validate Information: Cross-reference collected data with trusted databases. Automated systems can screen against a blocklist of over 1 million known fraudsters, instantly flagging suspicious individuals. Start Remediation: If discrepancies are found, automated systems can initiate remediation steps. These include detecting spoofing attempts and verifying the legitimacy of the customer’s identity through advanced behavioral risk scoring. Approval Processes: Once all information is validated and any issues are resolved, proceed with approval to onboard the customer securely. By integrating AI algorithms into the KYC process, businesses not only streamline operations but also strengthen their defences against fraud. These technologies work tirelessly to uncover potential fraud activity, ensuring a more secure and compliant onboarding process. How does behavioural analysis contribute to fraud detection? Behavioural analysis evaluates user actions, assigning risk scores based on detected patterns. This helps identify unusual behaviour that may indicate fraudulent activity, thus enhancing the detection process. How are known fraudsters identified in real time? By maintaining and continuously updating a comprehensive blocklist of over a million known fraudsters, these systems can instantly cross-reference new data against this list to identify and flag suspicious individuals quickly. How can automated systems identify attempts at identity spoofing? Automated systems use advanced pattern recognition to detect anomalies in identity verification processes, flagging potential spoofing attempts that could compromise security. How does AI help detect document forgery? AI algorithms can analyze documents to identify signs of tampering, such as traces left by graphic editing tools, ensuring the authenticity of submitted documentation. How do AI algorithms assist in detecting fraudsters in the KYC process? Once the data collection is made, you need to check the identity of the customers and the validity of their documents. To compare the data, Artificial Intelligence should extract the data from the records (ID, passport, debit/credit card, proof of residence, corporation documents, etc. ) and double-cross it against the information manually entered. This comparison check is a basic, yet useful, pre-verification. Beyond these initial steps, AI algorithms offer advanced capabilities to detect fraudsters more effectively: Reveal Manipulations: AI can identify graphic editor traces, ensuring that submitted documents haven't been tampered with. Detect Spoofing Attempts: These algorithms are equipped to recognize and flag attempts to spoof identity, enhancing security measures. Comprehensive Fraud Screening: AI systems efficiently manage and cross-reference vast datasets by screening a blocklist of over a million known fraudsters. Behavioural Analysis: AI assigns behavioural risk scores, analysing patterns in user behaviour to uncover potential fraud activity that may go unnoticed... --- ---