{"id":35355,"date":"2023-01-31T00:48:40","date_gmt":"2023-01-30T23:48:40","guid":{"rendered":"https:\/\/www.investglass.com\/?p=35355"},"modified":"2026-06-29T13:09:13","modified_gmt":"2026-06-29T11:09:13","slug":"%e0%a4%97%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%b9%e0%a4%95-%e0%a4%b8%e0%a5%87%e0%a4%b5%e0%a4%be-%e0%a4%95%e0%a5%8d%e0%a4%af%e0%a4%be-%e0%a4%b9%e0%a5%88","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/hi\/what-is-customer-service\/","title":{"rendered":"\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094d\u092f\u093e \u0939\u0948?"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Customer service is the assistance and support a business provides before, during, and after a purchase to meet customer needs, solve problems, and create a positive experience that leads to loyalty and repeat business. It is a cornerstone of any company, regardless of size, because it often shapes the first impression and the long-term relationship. Notably, <strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 88%<\/strong> \u0907\u0938\u0938\u0947 \u092a\u0924\u093e \u091a\u0932\u0924\u093e \u0939\u0948 \u0915\u093f \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0938\u0947\u0935\u093e \u0905\u0928\u0941\u092d\u0935 \u0938\u0947 \u0909\u0928\u0915\u0947 \u0926\u094d\u0935\u093e\u0930\u093e \u0926\u094b\u092c\u093e\u0930\u093e \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0930\u0928\u0947 \u0915\u0940 \u0938\u0902\u092d\u093e\u0935\u0928\u093e \u092c\u0922\u093c \u091c\u093e\u0924\u0940 \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Effective customer service means responding promptly, communicating clearly, and resolving issues efficiently across the entire customer relationship. Challenges persist; for instance, <a href=\"https:\/\/lp.instituteofcustomerservice.com\/hubfs\/ICS%20UKCSI%20Main_Report_July_2023_ONLINE.pdf?utm_source=chatgpt.com\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 48%<\/a> who experienced problems reported longer resolution times than expected. For business leaders, customer service professionals, and companies looking to improve support, that gap directly affects retention, reputation, and growth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this blog post, we&#8217;ll break down what customer service is, why it matters, how to deliver it well, the traits that define strong service, the main customer service channels, examples of good customer service, and the role customer service representatives play in creating consistent support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0940 \u092a\u0930\u093f\u092d\u093e\u0937\u093e<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%a8%e0%a4%b5%e0%a5%80%e0%a4%a8%e0%a5%80%e0%a4%95%e0%a4%b0%e0%a4%a3-%e0%a4%94%e0%a4%b0-%e0%a4%b0%e0%a4%bf%e0%a4%ab%e0%a4%82%e0%a4%a1-%e0%a4%95%e0%a5%87-%e0%a4%b2%e0%a4%bf%e0%a4%8f-%e0%a4%97\/\" target=\"_self\">\u0938\u0947\u0935\u093e \u0939\u0940 \u0938\u092e\u0930\u094d\u0925\u0928 \u0939\u0948<\/a> \u0906\u092a \u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0909\u0928\u0915\u0947 \u092a\u0939\u0932\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0938\u0947 \u0932\u0947\u0915\u0930 \u092e\u0939\u0940\u0928\u094b\u0902 \u0914\u0930 \u0935\u0930\u094d\u0937\u094b\u0902 \u0924\u0915 \u0932\u0917\u093e\u0924\u093e\u0930 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964 \u092f\u0939 \u0915\u0947\u0935\u0932 \u091c\u093e\u0928\u0915\u093e\u0930\u0940, \u092e\u093e\u0930\u094d\u0917\u0926\u0930\u094d\u0936\u0928 \u092f\u093e \u0909\u0928\u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0924\u0915 \u0939\u0940 \u0938\u0940\u092e\u093f\u0924 \u0928\u0939\u0940\u0902 \u0939\u0948 - \u0907\u0938\u092e\u0947\u0902 \u0939\u0930 \u091a\u0930\u0923 \u092e\u0947\u0902 \u0932\u0917\u093e\u0924\u093e\u0930 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%b8%e0%a4%b9%e0%a5%80-%e0%a4%95%e0%a4%b8%e0%a5%8d%e0%a4%9f%e0%a4%ae%e0%a4%b0-%e0%a4%9c%e0%a4%b0%e0%a5%8d%e0%a4%a8%e0%a5%80-%e0%a4%ae%e0%a5%88%e0%a4%aa%e0%a4%bf%e0%a4%82%e0%a4%97-%e0%a4%95\/\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915 \u092f\u093e\u0924\u094d\u0930\u093e<\/a>. \u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093e \u0905\u0930\u094d\u0925 \u0939\u0948 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u091c\u0930\u0942\u0930\u0924\u094b\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u093e, \u090f\u0915 \u0938\u094d\u092a\u0937\u094d\u091f \u0938\u0902\u091a\u093e\u0930 \u0930\u0923\u0928\u0940\u0924\u093f \u0915\u093e \u0939\u094b\u0928\u093e \u0914\u0930 \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u093e \u092e\u0924\u0932\u092c \u0939\u0948 \u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u092d\u0930\u094b\u0938\u0947\u092e\u0902\u0926 \u092d\u093e\u0917\u0940\u0926\u093e\u0930 \u092c\u0928\u0928\u093e\u0964 \u092f\u0939 \u0915\u0947\u0935\u0932 \u0909\u0928\u094d\u0939\u0947\u0902 \u0938\u092e\u0938\u094d\u092f\u093e \u0928\u093f\u0935\u093e\u0930\u0923, \u0909\u092a\u092f\u094b\u0917 \u0914\u0930 \u0906\u092a\u0915\u0947 \u0909\u0924\u094d\u092a\u093e\u0926 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u0938\u0942\u091a\u093f\u0924 \u0928\u093f\u0930\u094d\u0923\u092f \u0932\u0947\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0915\u0939\u0940\u0902 \u0906\u0917\u0947 \u091c\u093e\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u0915\u0947 \u0932\u093f\u090f \u0909\u0928\u0915\u0940 \u091c\u093c\u0930\u0942\u0930\u0924\u094b\u0902 \u0915\u094b \u0938\u0915\u094d\u0930\u093f\u092f \u0930\u0942\u092a \u0938\u0947 \u0938\u0941\u0928\u0928\u093e, \u0909\u0928\u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u0940 \u0915\u093f\u0938\u0940 \u092d\u0940 \u092d\u0935\u093f\u0937\u094d\u092f \u0915\u0940 \u091a\u093f\u0902\u0924\u093e\u0913\u0902 \u0915\u093e \u0905\u0928\u0941\u092e\u093e\u0928 \u0932\u0917\u093e\u0928\u093e \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948 \u0924\u093e\u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u094b \u0938\u0915\u0947\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0908 \u0930\u0942\u092a\u094b\u0902 \u0914\u0930 \u0924\u0930\u0940\u0915\u094b\u0902 \u0938\u0947 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0940 \u091c\u093e \u0938\u0915\u0924\u0940 \u0939\u0948, \u0932\u0947\u0915\u093f\u0928 \u0907\u0938\u0915\u093e \u092e\u0942\u0932 \u0909\u0926\u094d\u0926\u0947\u0936\u094d\u092f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0905\u0938\u093e\u0927\u093e\u0930\u0923 \u0938\u0939\u093e\u092f\u0924\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0939\u0948\u0964 \u0907\u0938\u092e\u0947\u0902 \u0909\u0928\u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u093e \u0914\u0930 \u0938\u092e\u092f \u092a\u0930 \u0909\u0928 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u092a\u0942\u0930\u093e \u0915\u0930\u0928\u0947 \u0935\u093e\u0932\u0947 \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964 \u0917\u0941\u0923\u0935\u0924\u094d\u0924\u093e\u092a\u0942\u0930\u094d\u0923 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093e \u0905\u0930\u094d\u0925 \u0915\u0947\u0935\u0932 \u0938\u0939\u093e\u092f\u0915 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e\u090f\u0901 \u0926\u0947\u0928\u093e \u0939\u0940 \u0928\u0939\u0940\u0902 \u0939\u0948, \u092c\u0932\u094d\u0915\u093f \u0938\u0902\u092d\u093e\u0935\u093f\u0924 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u092a\u0942\u0930\u094d\u0935\u093e\u0928\u0941\u092e\u093e\u0928 \u0932\u0917\u093e\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u0947 \u0909\u0924\u094d\u092a\u0928\u094d\u0928 \u0939\u094b\u0928\u0947 \u0938\u0947 \u092a\u0939\u0932\u0947 \u0939\u0940 \u0909\u0928\u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u092d\u0940 \u0939\u0948\u0964.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0940 \u092a\u0930\u093f\u092d\u093e\u0937\u093e<\/li><li>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094d\u092f\u094b\u0902 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948?<\/li><li>\u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0948\u0938\u0947 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902<\/li><li>\u092a\u094d\u0930\u092e\u0941\u0916 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0935\u093f\u0936\u0947\u0937\u0924\u093e\u090f\u0901<\/li><li>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091a\u0948\u0928\u0932\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0915\u093e\u0930<\/li><li>\u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u0909\u0926\u093e\u0939\u0930\u0923<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094d\u092f\u093e \u0939\u0948?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0940 \u092a\u0930\u093f\u092d\u093e\u0937\u093e<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customer service refers to the assistance and support a company provides to its customers before, during, and after a purchase. It can include customer care and technical support, covering not only problem resolution and answers to questions but also guidance, product or service information, and relationship-building. The primary goal of customer service is to ensure that customers have a positive experience with a company and to build customer loyalty and retention. Effective customer service skills are crucial for achieving this, as they enable customer service representatives to address customer needs efficiently and empathetically.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094d\u092f\u094b\u0902 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customer service is important for businesses because it helps build trust with customers and can lead to increased customer loyalty, repeat business, and higher sales figures. Its business value matters for both B2B and B2C companies because better interactions support revenue and retention. Good customer service also ensures a positive brand reputation it shows that you care about your customers and are willing to go above and beyond to ensure their satisfaction. In fact, 73% of consumers switch brands after multiple bad experiences, which can quickly erode revenue and trust.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0907\u0938\u0915\u0947 \u0905\u0932\u093e\u0935\u093e, \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0906\u092a\u0915\u094b \u0905\u092a\u0928\u0947 \u0909\u0926\u094d\u092f\u094b\u0917 \u092e\u0947\u0902 \u0905\u0928\u094d\u092f \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u092a\u0930 \u092a\u094d\u0930\u0924\u093f\u0938\u094d\u092a\u0930\u094d\u0927\u093e\u0924\u094d\u092e\u0915 \u092c\u0922\u093c\u0924 \u0939\u093e\u0938\u093f\u0932 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u092e\u093f\u0932 \u0938\u0915\u0924\u0940 \u0939\u0948\u0964 \u0917\u094d\u0930\u093e\u0939\u0915 \u0909\u0928 \u092c\u094d\u0930\u093e\u0902\u0921\u094b\u0902 \u0915\u094b \u091a\u0941\u0928\u0928\u093e \u0905\u0927\u093f\u0915 \u092a\u0938\u0902\u0926 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902 \u091c\u094b \u0938\u0939\u093e\u092f\u0915 \u0914\u0930 \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902, \u0907\u0938\u0932\u093f\u090f \u090f\u0915 \u092c\u0947\u0939\u0924\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0924\u093e \u0915\u093e \u0939\u094b\u0928\u093e \u092c\u0939\u0941\u0924 \u092b\u093e\u092f\u0926\u0947\u092e\u0902\u0926 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%b5%e0%a5%8d%e0%a4%af%e0%a4%b5%e0%a4%b8%e0%a4%be%e0%a4%af%e0%a5%8b%e0%a4%82-%e0%a4%a6%e0%a5%8d%e0%a4%b5%e0%a4%be%e0%a4%b0%e0%a4%be-%e0%a4%ae%e0%a5%82%e0%a4%b2%e0%a5%8d%e0%a4%af-%e0%a4%a8\/\" target=\"_self\">\u090f\u0915 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0930\u0923\u0928\u0940\u0924\u093f \u0906\u092a\u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u094b \u0938\u092b\u0932\u0924\u093e \u0915\u0940 \u0913\u0930 \u0932\u0947 \u091c\u093e \u0938\u0915\u0924\u0940 \u0939\u0948\u0964<\/a> \u092a\u094d\u0930\u0924\u093f\u092f\u094b\u0917\u093f\u0924\u093e \u0915\u0947 \u0905\u0932\u093e\u0935\u093e\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u092c\u0947\u0939\u0924\u0930\u0940\u0928 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u0932\u093e\u092d<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customer service is the foundation of any successful business, big or small. It&#8217;s often the first point of contact between a customer and the brand, meaning it can make or break their experience with your business. Great customer service involves not just providing helpful solutions and information to customers in a timely manner, but also anticipating their needs and going the extra mile to strengthen brand loyalty and build strong customer relationships.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0947 \u092a\u094d\u0930\u0926\u0930\u094d\u0936\u0928 \u0915\u094b \u092c\u0922\u093c\u093e\u0935\u093e \u0926\u0947\u0924\u093e \u0939\u0948:<\/strong>\u00a0\u090f\u0915 \u092a\u094d\u0930\u092e\u0941\u0916 \u0938\u0902\u0938\u094d\u0925\u093e \u0926\u094d\u0935\u093e\u0930\u093e \u0939\u093e\u0932 \u0939\u0940 \u092e\u0947\u0902 \u0915\u093f\u090f \u0917\u090f \u0938\u0930\u094d\u0935\u0947\u0915\u094d\u0937\u0923 \u0915\u0947 \u0905\u0928\u0941\u0938\u093e\u0930 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%ae%e0%a4%be%e0%a4%b0%e0%a5%8d%e0%a4%95%e0%a5%87%e0%a4%9f%e0%a4%bf%e0%a4%82%e0%a4%97-%e0%a4%89%e0%a4%aa%e0%a4%95%e0%a4%b0%e0%a4%a3\/\" target=\"_self\">\u0935\u093f\u092a\u0923\u0928<\/a> \u090f\u0915 \u0936\u094b\u0927 \u092b\u0930\u094d\u092e \u0928\u0947 \u092a\u093e\u092f\u093e \u0915\u093f 75% \u0935\u094d\u092f\u093e\u0935\u0938\u093e\u092f\u093f\u0915 \u0928\u0947\u0924\u093e\u0913\u0902 \u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0914\u0930 \u0935\u094d\u092f\u093e\u0935\u0938\u093e\u092f\u093f\u0915 \u092a\u094d\u0930\u0926\u0930\u094d\u0936\u0928 \u0915\u0947 \u092c\u0940\u091a \u0938\u0940\u0927\u093e \u0938\u0902\u092c\u0902\u0927 \u092c\u0924\u093e\u092f\u093e \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u0938\u0902\u0915\u0947\u0924 \u092e\u093f\u0932\u0924\u093e \u0939\u0948 \u0915\u093f \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0906\u092a\u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0940 \u0938\u092e\u0917\u094d\u0930 \u0938\u092b\u0932\u0924\u093e \u092e\u0947\u0902 \u0909\u0932\u094d\u0932\u0947\u0916\u0928\u0940\u092f \u0938\u0941\u0927\u093e\u0930 \u0939\u094b \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0906\u091c \u0915\u0947 \u092a\u094d\u0930\u0924\u093f\u0938\u094d\u092a\u0930\u094d\u0927\u0940 \u092c\u093e\u091c\u093c\u093e\u0930 \u092e\u0947\u0902, \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930\u0928\u0947 \u092a\u0930 \u0915\u0947\u0935\u0932 \u0938\u0939\u093e\u092f\u0915 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u0938\u0947 \u0915\u0939\u0940\u0902 \u0905\u0927\u093f\u0915 \u0905\u092a\u0947\u0915\u094d\u0937\u093e \u0930\u0916\u0924\u0947 \u0939\u0948\u0902\u0964<\/li><li><strong>\u0935\u094d\u092f\u093e\u092a\u093e\u0930 \u0935\u0943\u0926\u094d\u0927\u093f \u0915\u094b \u092c\u0922\u093c\u093e\u0935\u093e \u0926\u0947\u0924\u093e \u0939\u0948<\/strong>\u0915\u093f\u0938\u0940 \u092d\u0940 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0940 \u0938\u092b\u0932\u0924\u093e \u0915\u0947 \u0932\u093f\u090f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0938\u092c\u0938\u0947 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u092a\u0939\u0932\u0941\u0913\u0902 \u092e\u0947\u0902 \u0938\u0947 \u090f\u0915 \u0939\u0948\u0964 \u090f\u0915 \u092a\u094d\u0930\u092e\u0941\u0916 \u092e\u093e\u0930\u094d\u0915\u0947\u091f\u093f\u0902\u0917 \u0930\u093f\u0938\u0930\u094d\u091a \u092b\u0930\u094d\u092e \u0926\u094d\u0935\u093e\u0930\u093e \u0915\u093f\u090f \u0917\u090f \u0939\u093e\u0932\u093f\u092f\u093e \u0938\u0930\u094d\u0935\u0947\u0915\u094d\u0937\u0923 \u0915\u0947 \u0905\u0928\u0941\u0938\u093e\u0930, 65133 \u0915\u0930\u094b\u0921\u093c \u0935\u094d\u092f\u093e\u0935\u0938\u093e\u092f\u093f\u0915 \u0928\u0947\u0924\u093e\u0913\u0902 \u0928\u0947 \u092c\u0924\u093e\u092f\u093e \u0939\u0948 \u0915\u093f \u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0909\u0928\u0915\u0940 \u0915\u0902\u092a\u0928\u0940 \u0915\u0940 \u0935\u0943\u0926\u094d\u0927\u093f \u092a\u0930 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092a\u094d\u0930\u092d\u093e\u0935 \u092a\u0921\u093c\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u092f\u0939 \u0938\u0902\u0915\u0947\u0924 \u092e\u093f\u0932\u0924\u093e \u0939\u0948 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0926\u0940\u0930\u094d\u0918\u0915\u093e\u0932\u093f\u0915 \u0938\u092b\u0932\u0924\u093e \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930\u0928\u0947 \u0915\u093e \u090f\u0915 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0924\u0930\u0940\u0915\u093e \u0939\u094b \u0938\u0915\u0924\u0940 \u0939\u0948\u0964.<\/li><li><strong>\u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u094d\u0930\u0924\u093f\u0927\u093e\u0930\u0923 \u092e\u0947\u0902 \u0938\u0941\u0927\u093e\u0930 \u0915\u0930\u0924\u093e \u0939\u0948:<\/strong>\u00a0Providing excellent customer service is one of the most important aspects for businesses to succeed. According to a recent survey conducted by a major marketing research firm, 70% of business leaders have reported that providing good customer service helps keep an existing customer coming back.<\/li><li><strong>\u092c\u093f\u0915\u094d\u0930\u0940 \u092e\u0947\u0902 \u0935\u0943\u0926\u094d\u0927\u093f:<\/strong>\u00a0\u090f\u0915 \u092a\u094d\u0930\u092e\u0941\u0916 \u092e\u093e\u0930\u094d\u0915\u0947\u091f\u093f\u0902\u0917 \u0930\u093f\u0938\u0930\u094d\u091a \u092b\u0930\u094d\u092e \u0926\u094d\u0935\u093e\u0930\u093e \u0915\u093f\u090f \u0917\u090f \u0939\u093e\u0932\u093f\u092f\u093e \u0938\u0930\u094d\u0935\u0947\u0915\u094d\u0937\u0923 \u092e\u0947\u0902 \u092a\u093e\u092f\u093e \u0917\u092f\u093e \u0915\u093f 50% \u0935\u094d\u092f\u093e\u092a\u093e\u0930\u093f\u0915 \u0928\u0947\u0924\u093e\u0913\u0902 \u0928\u0947 \u0915\u094d\u0930\u0949\u0938-\u0938\u0947\u0932\u093f\u0902\u0917 \u0915\u0940 \u0905\u092a\u0928\u0940 \u0915\u094d\u0937\u092e\u0924\u093e \u092e\u0947\u0902 \u0935\u0943\u0926\u094d\u0927\u093f \u0915\u0940 \u0938\u0942\u091a\u0928\u093e \u0926\u0940, \u091c\u094b \u092e\u094c\u091c\u0942\u0926\u093e \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0905\u0924\u093f\u0930\u093f\u0915\u094d\u0924 \u0909\u0924\u094d\u092a\u093e\u0926 \u092f\u093e \u0938\u0947\u0935\u093e\u090f\u0902 \u092c\u0947\u091a\u0928\u0947 \u0915\u0940 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u092a\u0924\u093e \u091a\u0932\u0924\u093e \u0939\u0948 \u0915\u093f \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0938\u0947 \u092c\u093f\u0915\u094d\u0930\u0940 \u092e\u0947\u0902 \u0909\u0932\u094d\u0932\u0947\u0916\u0928\u0940\u092f \u0938\u0941\u0927\u093e\u0930 \u0939\u094b \u0938\u0915\u0924\u093e \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%85%e0%a4%aa%e0%a4%a8%e0%a5%80-%e0%a4%b0%e0%a4%a3%e0%a4%a8%e0%a5%80%e0%a4%a4%e0%a4%bf-%e0%a4%95%e0%a5%8b-%e0%a4%85%e0%a4%a7%e0%a4%bf%e0%a4%95%e0%a4%a4%e0%a4%ae-%e0%a4%95%e0%a4%b0%e0%a5%87\/\" target=\"_self\">\u0915\u094d\u0930\u0949\u0938-\u0938\u0947\u0932\u093f\u0902\u0917 \u0930\u0923\u0928\u0940\u0924\u093f\u092f\u094b\u0902 \u0915\u0940 \u0938\u092b\u0932\u0924\u093e<\/a>.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0948\u0938\u0947 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093f\u0938\u0940 \u092d\u0940 \u0938\u092b\u0932 \u0935\u094d\u092f\u0935\u0938\u093e\u092f, \u091a\u093e\u0939\u0947 \u0935\u0939 \u091b\u094b\u091f\u093e \u0939\u094b \u092f\u093e \u092c\u0921\u093c\u093e, \u0915\u093e \u092e\u0942\u0932 \u0906\u0927\u093e\u0930 \u0939\u0948\u0964 \u092f\u0939 \u0905\u0915\u094d\u0938\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0914\u0930 \u092c\u094d\u0930\u093e\u0902\u0921 \u0915\u0947 \u092c\u0940\u091a \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u093e \u092a\u0939\u0932\u093e \u092c\u093f\u0902\u0926\u0941 \u0939\u094b\u0924\u093e \u0939\u0948, \u091c\u093f\u0938\u0915\u093e \u0905\u0930\u094d\u0925 \u0939\u0948 \u0915\u093f \u092f\u0939 \u0906\u092a\u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0947 \u0938\u093e\u0925 \u0909\u0928\u0915\u0947 \u0905\u0928\u0941\u092d\u0935 \u0915\u094b \u092c\u0928\u093e \u092f\u093e \u092c\u093f\u0917\u093e\u0921\u093c \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0928 \u0915\u0947\u0935\u0932 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0938\u092e\u092f \u092a\u0930 \u0909\u092a\u092f\u094b\u0917\u0940 \u0938\u092e\u093e\u0927\u093e\u0928 \u0914\u0930 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948, \u092c\u0932\u094d\u0915\u093f \u0909\u0928\u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u093e \u0905\u0928\u0941\u092e\u093e\u0928 \u0932\u0917\u093e\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u0940 \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0905\u0924\u093f\u0930\u093f\u0915\u094d\u0924 \u092a\u094d\u0930\u092f\u093e\u0938 \u0915\u0930\u0928\u093e \u092d\u0940 \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u0941\u091b \u0938\u0941\u091d\u093e\u0935 \u092f\u0939\u093e\u0901 \u0926\u093f\u090f \u0917\u090f \u0939\u0948\u0902:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 \u0927\u094d\u092f\u093e\u0928 \u0938\u0947 \u0938\u0941\u0928\u0947\u0902 \u0914\u0930 \u0938\u0915\u094d\u0930\u093f\u092f \u0930\u0942\u092a \u0938\u0947 \u091c\u0935\u093e\u092c \u0926\u0947\u0902: \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u092c\u093e\u0924\u094b\u0902 \u0915\u094b \u0927\u094d\u092f\u093e\u0928 \u0938\u0947 \u0938\u0941\u0928\u0928\u093e \u0914\u0930 \u0938\u092e\u092f \u092a\u0930 \u091c\u0935\u093e\u092c \u0926\u0947\u0928\u093e \u092c\u0947\u0939\u0924\u0930\u0940\u0928 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2022 \u092e\u093f\u0932\u0928\u0938\u093e\u0930 \u0914\u0930 \u092e\u0926\u0926\u0917\u093e\u0930 \u092c\u0928\u0947\u0902: \u0915\u0920\u093f\u0928 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0938\u0947 \u0928\u093f\u092a\u091f\u0924\u0947 \u0938\u092e\u092f \u092d\u0940 \u0926\u094b\u0938\u094d\u0924\u093e\u0928\u093e \u0930\u0935\u0948\u092f\u093e \u0930\u0916\u0947\u0902\u0964.<\/p>\n\n\n\n<figure class=\"wp-block-image\">\n<img decoding=\"async\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2026\/06\/mhusybu4bxm-1024x683-1.jpg\" alt=\"\u0915\u093e\u0932\u0947 \u0930\u0902\u0917 \u0915\u0947 \u0939\u0947\u0921\u092b\u093c\u094b\u0928 \u092a\u0939\u0928\u0947 \u090f\u0915 \u092e\u0939\u093f\u0932\u093e \u0928\u0947 \u0915\u093e\u0932\u0947 \u0914\u0930 \u091a\u093e\u0902\u0926\u0940 \u0915\u0947 \u0930\u0902\u0917 \u0915\u0947 \u0939\u0947\u0921\u092b\u093c\u094b\u0928 \u092a\u0915\u0921\u093c\u0947 \u0939\u0941\u090f \u0939\u0948\u0902\u0964\" >\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091f\u0940\u092e<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u0923 \u0915\u094b \u092a\u094d\u0930\u093e\u0925\u092e\u093f\u0915\u0924\u093e \u0926\u0947\u0902<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Companies with high-performing customer support teams understand the need for more customer service training, empathy, and emphasis on empowering their employees. Training customer service agents to be knowledgeable about products and services is essential because customer support plays a crucial role in retention and loyalty, not just ticket resolution. Additionally, customer service representatives should be trained to remain friendly and helpful even when dealing with difficult customers. This includes having strong communication skills.<\/li><li>Consider developing a tiered training plan that starts with basic technical skills and product knowledge, then gradually advances to more complicated topics, including the key skills needed for customer-facing work.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u092c\u093e\u0930-\u092c\u093e\u0930 \u0926\u094b\u0939\u0930\u093e\u090f \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0947 \u0915\u093e\u0930\u094d\u092f\u094b\u0902 \u0915\u094b \u0938\u094d\u0935\u091a\u093e\u0932\u093f\u0924 \u0915\u0930\u0947\u0902<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0915\u0943\u0924\u094d\u0930\u093f\u092e \u092c\u0941\u0926\u094d\u0927\u093f\u092e\u0924\u094d\u0924\u093e \u0924\u0947\u091c\u0940 \u0938\u0947 \u0939\u092e\u093e\u0930\u0947 \u091c\u0940\u0935\u0928 \u0915\u093e \u090f\u0915 \u092a\u094d\u0930\u092e\u0941\u0916 \u0939\u093f\u0938\u094d\u0938\u093e \u092c\u0928\u0924\u0940 \u091c\u093e \u0930\u0939\u0940 \u0939\u0948 \u0914\u0930 \u0907\u0938\u0915\u0947 \u0905\u0928\u0941\u092a\u094d\u0930\u092f\u094b\u0917 \u092a\u0939\u0932\u0947 \u0938\u0947 \u0915\u0939\u0940\u0902 \u0905\u0927\u093f\u0915 \u0935\u093f\u0935\u093f\u0927 \u0939\u0948\u0902\u0964. <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%b8%e0%a5%8d%e0%a4%b5%e0%a4%9a%e0%a4%be%e0%a4%b2%e0%a4%a8-%e0%a4%89%e0%a4%aa%e0%a4%95%e0%a4%b0%e0%a4%a3\/\" target=\"_self\">\u0915\u0943\u0924\u094d\u0930\u093f\u092e \u0939\u094b\u0936\u093f\u092f\u093e\u0930\u0940<\/a> (AI) is now used to automate and optimize processes in a wide range of industries, from financial services and manufacturing to healthcare and retail. In fact, 66% of companies use emerging technologies for customer service.<\/li><li>The CX Trends Report is a great indication of the success that can be achieved by using AI-powered chatbots to help with customer service automation. Not only are high performers nearly three times more likely to use these systems, but they are also likely to experience higher customer satisfaction rates and decreased time in resolving customer queries. These automated systems assist customers with routine support requests and help streamline support processes. AI reduced case summary time from 35 minutes to seconds. AI-powered systems can predict customer issues before they escalate. This means that<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%87%e0%a4%a8%e0%a5%8d%e0%a4%b5%e0%a5%87%e0%a4%b8%e0%a5%8d%e0%a4%9f%e0%a4%97%e0%a5%8d%e0%a4%b2%e0%a4%be%e0%a4%b8-%e0%a4%88%e0%a4%8f%e0%a4%b8%e0%a4%9c%e0%a5%80-%e0%a4%b0%e0%a4%bf%e0%a4%aa%e0%a5%8b\/\" target=\"_self\">InvestGlass \u0906\u092a\u0915\u094b \u0938\u094d\u0935\u091a\u093e\u0932\u0928 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0947\u0917\u093e \u0924\u093e\u0915\u093f \u0906\u092a \u092c\u0947\u0939\u0924\u0930 \u0938\u0947\u0935\u093e\u090f\u0902 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930 \u0938\u0915\u0947\u0902\u0964<\/a> \u090f\u0915 \u0938\u0941\u0916\u0926 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0926\u094d\u0935\u093e\u0930\u093e \u091c\u091f\u093f\u0932 \u092a\u094d\u0930\u0936\u094d\u0928 \u092a\u0942\u091b\u0947 \u091c\u093e\u0928\u0947 \u092a\u0930 \u0936\u093e\u0902\u0924 \u0930\u0939\u0947\u0902\u0964 \u0928\u090f \u0917\u094d\u0930\u093e\u0939\u0915 \u0914\u0930 \u0928\u090f <a href=\"https:\/\/www.investglass.com\/hi\/\" target=\"_self\">\u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u091f\u093e\u0938\u094d\u0915 \u0911\u091f\u094b\u092e\u0947\u0936\u0928 \u0915\u0947 \u0938\u093e\u0925 \u0938\u092a\u094b\u0930\u094d\u091f \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e\u0913\u0902 \u0915\u094b \u091c\u0932\u094d\u0926\u0940 \u0938\u0947 \u0938\u094d\u0925\u093e\u092a\u093f\u0924 \u0915\u093f\u092f\u093e \u091c\u093e \u0938\u0915\u0924\u093e \u0939\u0948\u0964<\/a>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u0939\u0930 \u0905\u0928\u0941\u092d\u0935 \u0915\u094b \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u092c\u0928\u093e\u090f\u0902<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093e \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0930\u0923 \u0917\u0942\u0917\u0932 \u0939\u094b\u092e \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0915\u093f\u0938\u0940 \u092a\u0941\u0930\u093e\u0928\u0947 \u0926\u094b\u0938\u094d\u0924 \u0938\u0947 \u0939\u093e\u0932\u091a\u093e\u0932 \u092a\u0942\u091b\u0928\u0947 \u0915\u0947 \u092c\u0940\u091a \u0915\u0939\u0940\u0902 \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u092f\u0939 \u0930\u094b\u092c\u094b\u091f\u093f\u0915 \u0938\u0942\u091a\u0928\u093e\u0913\u0902 \u0915\u0947 \u0906\u0926\u093e\u0928-\u092a\u094d\u0930\u0926\u093e\u0928 \u091c\u0948\u0938\u093e \u092e\u0939\u0938\u0942\u0938 \u0939\u094b\u0928\u0947 \u0915\u0947 \u092c\u091c\u093e\u092f \u090f\u0915 \u0938\u0941\u0916\u0926 \u0905\u0928\u0941\u092d\u0935 \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f, \u091c\u0939\u093e\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0932\u0917\u0947 \u0915\u093f \u0909\u0928\u0915\u0940 \u092c\u093e\u0924 \u0938\u0941\u0928\u0940 \u0914\u0930 \u0938\u092e\u091d\u0940 \u091c\u093e \u0930\u0939\u0940 \u0939\u0948\u0964.<\/li><li>Understand customer preferences and needs: Knowing the customer\u2019s history, past purchases, interests, and other customer data can help sales reps provide more tailored experiences that meet the customer\u2019s individual needs.<\/li><li>\u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u093e \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902: \u0906\u0938\u093e\u0928 \u0928\u0947\u0935\u093f\u0917\u0947\u0936\u0928 \u0914\u0930 \u092a\u093f\u091b\u0932\u0940 \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0947 \u0906\u0927\u093e\u0930 \u092a\u0930 \u0909\u0924\u094d\u092a\u093e\u0926 \u0905\u0928\u0941\u0936\u0902\u0938\u093e\u0913\u0902 \u0935\u093e\u0932\u0940 \u090f\u0915 \u0905\u091a\u094d\u091b\u0940 \u0924\u0930\u0939 \u0938\u0947 \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u0940 \u0917\u0908 \u0935\u0947\u092c\u0938\u093e\u0907\u091f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u0938\u0941\u0916\u0926 \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0948\u0964.<\/li><li>\u0905\u092a\u0928\u0947 \u0938\u0947\u0932\u094d\u0938 \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f\u092f\u094b\u0902 \u0915\u094b \u0921\u0947\u091f\u093e \u0914\u0930 \u090f\u0928\u093e\u0932\u093f\u091f\u093f\u0915\u094d\u0938 \u0938\u0947 \u0932\u0948\u0938 \u0915\u0930\u0947\u0902: \u0905\u092a\u0928\u0947 <a href=\"https:\/\/www.investglass.com\/hi\/2022-%e0%a4%ae%e0%a5%87%e0%a4%82-%e0%a4%85%e0%a4%aa%e0%a4%a8%e0%a5%80-%e0%a4%b8%e0%a5%87%e0%a4%b2%e0%a5%8d%e0%a4%b8-%e0%a4%9f%e0%a5%80%e0%a4%ae-%e0%a4%95%e0%a5%8b-%e0%a4%95%e0%a5%88%e0%a4%b8%e0%a5%87\/\" target=\"_self\">\u0935\u093f\u0915\u094d\u0930\u092f \u091f\u0940\u092e<\/a> with valuable data from customer profiles or information on competitors can generate customer insights that help personalize service, better understand the market, and identify opportunities to drive growth in their business.<\/li><li>\u0938\u0902\u0926\u0947\u0936\u094b\u0902 \u0915\u094b \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0943\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0938\u0947\u0917\u092e\u0947\u0902\u091f\u0947\u0936\u0928 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0947\u0902: \u091c\u0928\u0938\u093e\u0902\u0916\u094d\u092f\u093f\u0915\u0940\u092f \u092f\u093e \u0905\u0928\u094d\u092f \u092e\u093e\u0928\u0926\u0902\u0921\u094b\u0902 \u0915\u0947 \u0906\u0927\u093e\u0930 \u092a\u0930 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u0938\u092e\u0942\u0939\u094b\u0902 \u092e\u0947\u0902 \u0935\u093f\u092d\u093e\u091c\u093f\u0924 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0938\u0902\u091a\u093e\u0930 \u0938\u0902\u0926\u0947\u0936\u094b\u0902 \u0915\u094b \u0924\u0926\u0928\u0941\u0938\u093e\u0930 \u0924\u0948\u092f\u093e\u0930 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u092e\u093f\u0932\u0924\u0940 \u0939\u0948 \u0924\u093e\u0915\u093f \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u094b \u0938\u0915\u0947 \u0915\u093f \u0935\u0947 \u0906\u092a\u0915\u0947 \u0932\u0915\u094d\u0937\u093f\u0924 \u0932\u094b\u0917\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u0935\u093f\u0936\u093f\u0937\u094d\u091f \u0938\u092e\u0942\u0939 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u093e\u0938\u0902\u0917\u093f\u0915 \u0939\u094b\u0902\u0964.<\/li><li>\u0905\u0924\u093e - \u092a\u0924\u093e \u0930\u0916\u0928\u093e <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%97%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%b9%e0%a4%95-%e0%a4%b8%e0%a5%87%e0%a4%b5%e0%a4%be-%e0%a4%ae%e0%a5%87%e0%a4%82-%e0%a4%8f%e0%a4%86%e0%a4%88-%e0%a4%97%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%b9\/\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0902\u0924\u0903\u0915\u094d\u0930\u093f\u092f\u093e<\/a> across channels: Having access to a full view of all touchpoints between a company and its customers is critical when it comes to understanding how relationships develop over time and which strategies work best in helping move prospects further down the funnel towards conversion, supporting a more customer centric approach and stronger customer engagement.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u0935\u094d\u092f\u0935\u0938\u093e\u092f \u092a\u0930 \u092a\u0921\u093c\u0928\u0947 \u0935\u093e\u0932\u0947 \u092a\u094d\u0930\u092d\u093e\u0935 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u0915\u0930\u0947\u0902<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Creating opportunities for agents to drive profits through upselling and cross-selling requires an in-depth understanding of customer service metrics and the customer\u2019s immediate needs. This can be accomplished by leveraging powerful analytics, data mining, and customer segmentation technologies to improve service outcomes and deliver stronger business impact through a real-time view into customers\u2019 buying habits and motivations. This knowledge can be used to tailor recommendations<\/li><li>\u0909\u091a\u094d\u091a \u092a\u094d\u0930\u0926\u0930\u094d\u0936\u0928 \u0915\u0930\u0928\u0947 \u0935\u093e\u0932\u0940 \u0915\u0902\u092a\u0928\u093f\u092f\u093e\u0902 \u092a\u0939\u0932\u0947 \u0938\u0947 \u0939\u0940 \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u0926\u092e \u0909\u0920\u093e \u0930\u0939\u0940 \u0939\u0948\u0902 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0930\u093e\u091c\u0938\u094d\u0935 \u0915\u093e \u090f\u0915 \u092a\u094d\u0930\u092e\u0941\u0916 \u0938\u094d\u0930\u094b\u0924 \u092c\u0928\u0947\u0964 \u0935\u0947 \u0938\u092e\u091d\u0924\u0940 \u0939\u0948\u0902 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094b \u0932\u093e\u0917\u0924 \u0915\u0947 \u0930\u0942\u092a \u092e\u0947\u0902 \u0928\u0939\u0940\u0902, \u092c\u0932\u094d\u0915\u093f \u0905\u092a\u0928\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u092e\u0947\u0902 \u090f\u0915 \u0928\u093f\u0935\u0947\u0936 \u0915\u0947 \u0930\u0942\u092a \u092e\u0947\u0902 \u0926\u0947\u0916\u093e \u091c\u093e\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u0907\u0938 \u0932\u0915\u094d\u0937\u094d\u092f \u0915\u094b \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f, \u092f\u0947 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%ac%e0%a5%80%e0%a4%ae%e0%a4%be-%e0%a4%95%e0%a5%8d%e0%a4%b7%e0%a5%87%e0%a4%a4%e0%a5%8d%e0%a4%b0-%e0%a4%ae%e0%a5%87%e0%a4%82-%e0%a4%ad%e0%a4%b5%e0%a4%bf%e0%a4%b7%e0%a5%8d%e0%a4%af%e0%a4%b8\/\" target=\"_self\">\u0915\u0902\u092a\u0928\u093f\u092f\u093e\u0902 \u090f\u0906\u0908-\u0938\u0902\u091a\u093e\u0932\u093f\u0924 \u091a\u0948\u091f\u092c\u0949\u091f \u0932\u093e\u0917\u0942 \u0915\u0930 \u0930\u0939\u0940 \u0939\u0948\u0902 \u0914\u0930 \u0936\u0915\u094d\u0924\u093f\u0936\u093e\u0932\u0940 \u090f\u0928\u093e\u0932\u093f\u091f\u093f\u0915\u094d\u0938 \u0915\u093e \u0932\u093e\u092d \u0909\u0920\u093e \u0930\u0939\u0940 \u0939\u0948\u0902\u0964<\/a>, data mining, and customer segmentation technologies to gain a real-time view into customers while reducing operational costs.<\/li><\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u0923\u093e\u0932\u093f\u092f\u094b\u0902 \u0915\u094b \u090f\u0915\u0940\u0915\u0943\u0924 \u0915\u0930\u0947\u0902\u0964<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Integrating customer service software and customer relationship management (CRM) platforms, such as <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%ac%e0%a5%8d%e0%a4%b0%e0%a5%8b%e0%a4%95%e0%a4%b0%e0%a5%8b%e0%a4%82-%e0%a4%95%e0%a5%87-%e0%a4%b2%e0%a4%bf%e0%a4%8f-%e0%a4%b8%e0%a5%80%e0%a4%86%e0%a4%b0%e0%a4%8f%e0%a4%ae\/\" target=\"_self\">InvestGlass, a Swiss-made CRM for financial services<\/a>, can be an extremely powerful way to monitor changes in customers and their lifetime value in the entire organization. By having a unified platform that tracks customer interactions, <a href=\"https:\/\/www.investglass.com\/hi\/2024-%e0%a4%ae%e0%a5%87%e0%a4%82-%e0%a4%b5%e0%a4%bf%e0%a4%b5%e0%a4%bf%e0%a4%a7-%e0%a4%b5%e0%a5%8d%e0%a4%af%e0%a4%be%e0%a4%b5%e0%a4%b8%e0%a4%be%e0%a4%af%e0%a4%bf%e0%a4%95-%e0%a4%86%e0%a4%b5%e0%a4%b6\/\" target=\"_self\">\u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u092c\u0947\u0939\u0924\u0930 \u0922\u0902\u0917 \u0938\u0947 \u0938\u092e\u091d \u0938\u0915\u0924\u0947 \u0939\u0948\u0902<\/a>, preferences, and behaviors of their customers, while integrated systems help manage customer concerns more efficiently.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u0938\u093f\u0926\u094d\u0927\u093e\u0902\u0924<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0908 \u092a\u094d\u0930\u092e\u0941\u0916 \u0938\u093f\u0926\u094d\u0927\u093e\u0902\u0924\u094b\u0902 \u092a\u0930 \u0906\u0927\u093e\u0930\u093f\u0924 \u0939\u094b\u0924\u0940 \u0939\u0948 \u091c\u094b \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u092e\u0939\u0924\u094d\u0935 \u0914\u0930 \u0938\u092e\u094d\u092e\u093e\u0928 \u0915\u093e \u0905\u0928\u0941\u092d\u0935 \u0939\u094b\u0964 \u0907\u0928 \u0938\u093f\u0926\u094d\u0927\u093e\u0902\u0924\u094b\u0902 \u092e\u0947\u0902 \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0902:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0906\u0926\u0930<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e \u092f\u093e \u091a\u093f\u0902\u0924\u093e \u091a\u093e\u0939\u0947 \u091c\u094b \u092d\u0940 \u0939\u094b, \u0909\u0928\u0915\u0947 \u0938\u093e\u0925 \u0938\u092e\u094d\u092e\u093e\u0928 \u0914\u0930 \u0917\u0930\u093f\u092e\u093e\u092a\u0942\u0930\u094d\u0923 \u0935\u094d\u092f\u0935\u0939\u093e\u0930 \u0915\u0930\u0928\u093e \u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093e \u092e\u0942\u0932\u092e\u0902\u0924\u094d\u0930 \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0938\u0902\u092c\u0902\u0927 \u092c\u0928\u0924\u093e \u0939\u0948 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092c\u093e\u0930-\u092c\u093e\u0930 \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u094b\u0924\u094d\u0938\u093e\u0939\u093f\u0924 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902\u0964.<\/li><li><strong>\u0938\u092e\u093e\u0928\u0941\u092d\u0942\u0924\u093f<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u092d\u093e\u0935\u0928\u093e\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u0947 \u0938\u093e\u0925 \u0938\u0939\u093e\u0928\u0941\u092d\u0942\u0924\u093f \u0914\u0930 \u0915\u0930\u0941\u0923\u093e \u0926\u093f\u0916\u093e\u0928\u093e, \u0935\u093f\u0936\u094d\u0935\u093e\u0938 \u0914\u0930 \u0938\u0902\u092c\u0902\u0927 \u092c\u0928\u093e\u0928\u0947 \u092e\u0947\u0902 \u0938\u0939\u093e\u092f\u0915 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u0938\u0939\u093e\u0928\u0941\u092d\u0942\u0924\u093f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u0947\u0936\u0947\u0935\u0930\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0938\u094d\u0924\u0930 \u092a\u0930 \u091c\u0941\u0921\u093c\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u092c\u0928\u093e\u0924\u0940 \u0939\u0948\u0964.<\/li><li><strong>\u0938\u0902\u091a\u093e\u0930<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0938\u0947 \u092e\u094c\u0916\u093f\u0915 \u0914\u0930 \u0932\u093f\u0916\u093f\u0924 \u0930\u0942\u092a \u0938\u0947 \u0938\u094d\u092a\u0937\u094d\u091f \u0914\u0930 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0922\u0902\u0917 \u0938\u0947 \u0938\u0902\u0935\u093e\u0926 \u0915\u0930\u0928\u0947 \u0938\u0947 \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u094b\u0924\u093e \u0939\u0948 \u0915\u093f \u0909\u0928\u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u093e \u0914\u0930 \u092a\u0942\u0930\u093e \u0915\u093f\u092f\u093e \u091c\u093e\u090f\u0964 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092d\u093e\u0937\u093e \u0915\u093e \u092a\u094d\u0930\u092f\u094b\u0917 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0902\u092c\u0902\u0927\u094b\u0902 \u092e\u0947\u0902 \u0909\u0932\u094d\u0932\u0947\u0916\u0928\u0940\u092f \u0938\u0941\u0927\u093e\u0930 \u0939\u094b \u0938\u0915\u0924\u093e \u0939\u0948\u0964.<\/li><li><strong>\u0938\u092e\u0938\u094d\u092f\u093e \u0915\u094b \u0938\u0941\u0932\u091d\u093e\u0928\u093e<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u092c\u0928\u093e\u090f \u0930\u0916\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f, \u0938\u092e\u092f \u092a\u0930 \u0914\u0930 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0922\u0902\u0917 \u0938\u0947 \u0909\u0928\u0915\u0947 \u092e\u0941\u0926\u094d\u0926\u094b\u0902 \u0914\u0930 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0928\u093e \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964 \u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094c\u0936\u0932 \u092e\u0947\u0902 \u0924\u0941\u0930\u0902\u0924 \u0928\u093f\u0930\u094d\u0923\u092f \u0932\u0947\u0928\u0947 \u0914\u0930 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0938\u092e\u093e\u0927\u093e\u0928 \u0916\u094b\u091c\u0928\u0947 \u0915\u0940 \u0915\u094d\u0937\u092e\u0924\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964.<\/li><li><strong>\u0938\u0915\u094d\u0930\u093f\u092f\u0924\u093e<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u092a\u0930 \u0915\u0947\u0935\u0932 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u0926\u0947\u0928\u0947 \u0915\u0947 \u092c\u091c\u093e\u092f, \u0909\u0928\u0915\u093e \u092a\u0942\u0930\u094d\u0935\u093e\u0928\u0941\u092e\u093e\u0928 \u0932\u0917\u093e\u0915\u0930 \u0909\u0928\u094d\u0939\u0947\u0902 \u0930\u094b\u0915\u0928\u093e \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u092a\u094d\u0930\u0924\u093f \u092a\u094d\u0930\u0924\u093f\u092c\u0926\u094d\u0927\u0924\u093e \u0915\u094b \u0926\u0930\u094d\u0936\u093e\u0924\u093e \u0939\u0948\u0964 \u0938\u0915\u094d\u0930\u093f\u092f \u0909\u092a\u093e\u092f \u0916\u0930\u093e\u092c \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0905\u0928\u0941\u092d\u0935\u094b\u0902 \u0915\u094b \u0930\u094b\u0915 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0938\u092e\u0917\u094d\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0915\u094b \u092c\u0922\u093c\u093e \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f \u0915\u0940 \u092d\u0942\u092e\u093f\u0915\u093e<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">A customer service representative, alongside support agents, is the face of a company and plays a critical role in building customer relationships and loyalty. The responsibilities of a customer service representative include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u092a\u0942\u091b\u0924\u093e\u091b \u0915\u093e \u091c\u0935\u093e\u092c \u0926\u0947\u0928\u093e<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0936\u094d\u0928\u094b\u0902 \u0915\u093e \u0909\u0924\u094d\u0924\u0930 \u0926\u0947\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0936\u0940\u0918\u094d\u0930 \u0914\u0930 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0922\u0902\u0917 \u0938\u0947 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0928\u093e \u0939\u092e\u093e\u0930\u093e \u092e\u0941\u0916\u094d\u092f \u0915\u0930\u094d\u0924\u0935\u094d\u092f \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u094b\u0924\u093e \u0939\u0948 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0932\u0917\u0947 \u0915\u093f \u0909\u0928\u0915\u0940 \u092c\u093e\u0924 \u0938\u0941\u0928\u0940 \u091c\u093e \u0930\u0939\u0940 \u0939\u0948 \u0914\u0930 \u0909\u0928\u094d\u0939\u0947\u0902 \u092e\u0939\u0924\u094d\u0935 \u0926\u093f\u092f\u093e \u091c\u093e \u0930\u0939\u093e \u0939\u0948\u0964.<\/li><li><strong>\u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e<\/strong>\u0909\u0924\u094d\u092a\u093e\u0926\u094b\u0902 \u092f\u093e \u0938\u0947\u0935\u093e\u0913\u0902 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u0938\u091f\u0940\u0915 \u0914\u0930 \u0909\u092a\u092f\u094b\u0917\u0940 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0938\u094b\u091a-\u0938\u092e\u091d\u0915\u0930 \u0928\u093f\u0930\u094d\u0923\u092f \u0932\u0947\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u092e\u093f\u0932\u0924\u0940 \u0939\u0948 \u0914\u0930 \u0909\u0928\u0915\u093e \u0938\u092e\u0917\u094d\u0930 \u0905\u0928\u0941\u092d\u0935 \u092c\u0947\u0939\u0924\u0930 \u0939\u094b\u0924\u093e \u0939\u0948\u0964.<\/li><li><strong>\u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0928\u093e<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0914\u0930 \u091a\u093f\u0902\u0924\u093e\u0913\u0902 \u0915\u0940 \u092a\u0939\u091a\u093e\u0928 \u0915\u0930\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0928\u093e, \u092c\u094d\u0930\u093e\u0902\u0921 \u0915\u0940 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092a\u094d\u0930\u0924\u093f\u0937\u094d\u0920\u093e \u092c\u0928\u093e\u090f \u0930\u0916\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0905\u0924\u094d\u092f\u0902\u0924 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948\u0964 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0928\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0905\u0928\u0941\u092d\u0935\u094b\u0902 \u0915\u094b \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0905\u0928\u0941\u092d\u0935\u094b\u0902 \u092e\u0947\u0902 \u092c\u0926\u0932\u0928\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964.<\/li><li><strong>\u0907\u092e\u093e\u0930\u0924 \u0938\u0902\u092c\u0902\u0927\u094b\u0902<\/strong>\u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947, \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u092e\u091c\u092c\u0942\u0924 \u0938\u0902\u092c\u0902\u0927 \u0914\u0930 \u0935\u092b\u093e\u0926\u093e\u0930\u0940 \u092c\u0928\u093e \u0938\u0915\u0924\u0947 \u0939\u0948\u0902, \u091c\u093f\u0938\u0938\u0947 \u092c\u093e\u0930-\u092c\u093e\u0930 \u0935\u094d\u092f\u093e\u092a\u093e\u0930 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092a\u094d\u0930\u091a\u093e\u0930 \u0915\u094b \u092c\u0922\u093c\u093e\u0935\u093e \u092e\u093f\u0932\u0924\u093e \u0939\u0948\u0964.<\/li><li><strong>\u091f\u0940\u092e\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0938\u0939\u092f\u094b\u0917 \u0915\u0930\u0928\u093e<\/strong>\u092c\u093f\u0915\u094d\u0930\u0940 \u0914\u0930 \u0935\u093f\u092a\u0923\u0928 \u091c\u0948\u0938\u0940 \u0905\u0928\u094d\u092f \u091f\u0940\u092e\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u092e\u093f\u0932\u0915\u0930 \u0915\u093e\u092e \u0915\u0930\u0928\u0947 \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0928\u093f\u0930\u094d\u092c\u093e\u0927 \u0905\u0928\u0941\u092d\u0935 \u092e\u093f\u0932\u0924\u093e \u0939\u0948\u0964 \u092f\u0939 \u0938\u0939\u092f\u094b\u0917 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0928\u093f\u0930\u0902\u0924\u0930 \u0914\u0930 \u0935\u094d\u092f\u093e\u092a\u0915 \u0938\u0939\u093e\u092f\u0924\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0938\u0939\u093e\u092f\u0915 \u0939\u094b\u0924\u093e \u0939\u0948\u0964.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A customer success manager is another customer-facing role focused on retention and long-term value, especially in complex relationship-driven environments like <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%a8%e0%a4%bf%e0%a4%9c%e0%a5%80-%e0%a4%ac%e0%a5%88%e0%a4%82%e0%a4%95-%e0%a4%95%e0%a5%87-%e0%a4%b2%e0%a4%bf%e0%a4%8f-%e0%a4%b8%e0%a5%80%e0%a4%86%e0%a4%b0%e0%a4%8f%e0%a4%ae\/\" target=\"_self\">private banking CRM platforms such as InvestGlass<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091a\u0948\u0928\u0932\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0915\u093e\u0930<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u090f\u0915 \u0913\u092e\u0928\u0940\u091a\u0948\u0928\u0932 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0926\u0943\u0937\u094d\u091f\u093f\u0915\u094b\u0923 \u090f\u0915 \u0910\u0938\u0940 \u0930\u0923\u0928\u0940\u0924\u093f \u0939\u0948 \u091c\u094b \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u0915\u094b \u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0924\u0915 \u0935\u0939\u0940\u0902 \u092a\u0939\u0941\u0902\u091a\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u092c\u0928\u093e\u0924\u0940 \u0939\u0948 \u091c\u0939\u093e\u0902 \u0935\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0938\u092d\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091a\u0948\u0928\u0932\u094b\u0902 \u092a\u0930 \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924, \u0938\u0941\u0938\u0902\u0917\u0924 \u0938\u0902\u091a\u093e\u0930 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u0940 \u0939\u0948\u0964 \u092f\u0939 \u0926\u0943\u0937\u094d\u091f\u093f\u0915\u094b\u0923 \u0915\u0902\u092a\u0928\u093f\u092f\u094b\u0902 \u0915\u094b \u0905\u0928\u0941\u092e\u0924\u093f \u0926\u0947\u0924\u093e \u0939\u0948 \u0915\u093f \u0935\u0947 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%ae%e0%a5%88%e0%a4%82-%e0%a4%a1%e0%a4%bf%e0%a4%9c%e0%a4%bf%e0%a4%9f%e0%a4%b2-%e0%a4%ac%e0%a5%88%e0%a4%82%e0%a4%95%e0%a4%bf%e0%a4%82%e0%a4%97-%e0%a4%aa%e0%a5%8d%e0%a4%b2%e0%a5%87%e0%a4%9f\/\" target=\"_self\">\u090f\u0915 \u090f\u0915\u0940\u0915\u0943\u0924 \u092a\u094d\u0932\u0947\u091f\u092b\u0949\u0930\u094d\u092e \u0915\u0947 \u0938\u093e\u0925 \u090f\u0915 \u090f\u0915\u0940\u0915\u0943\u0924 \u0905\u0928\u0941\u092d\u0935 \u092c\u0928\u093e\u090f\u0902<\/a> \u091c\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u090f\u0915 \u0938\u0939\u091c \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u093e \u0939\u0948, \u091a\u093e\u0939\u0947 \u0935\u0947 \u0915\u093f\u0938\u0940 \u092d\u0940 \u091a\u0948\u0928\u0932 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930 \u0930\u0939\u0947 \u0939\u094b\u0902\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u090f\u0915 \u0938\u0939\u091c \u0914\u0930 \u090f\u0915\u0940\u0915\u0943\u0924 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u0938\u0930\u094d\u0935\u0935\u094d\u092f\u093e\u092a\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0926\u0943\u0937\u094d\u091f\u093f\u0915\u094b\u0923 \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u091a\u0948\u0928\u0932\u094b\u0902 \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u0915\u0902\u092a\u0928\u0940 \u0915\u0947 \u0938\u093e\u0925 \u0938\u0902\u0935\u093e\u0926 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u092c\u0928\u093e\u0915\u0930, \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0914\u0930 \u0905\u092a\u0947\u0915\u094d\u0937\u093e\u0913\u0902 \u0915\u094b \u092c\u0947\u0939\u0924\u0930 \u0922\u0902\u0917 \u0938\u0947 \u092a\u0942\u0930\u093e \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0915\u094c\u0936\u0932 \u0915\u0947 \u0906\u0927\u093e\u0930 \u092a\u0930 \u0905\u0928\u0941\u0915\u0942\u0932\u093f\u0924 \u0939\u094b\u0928\u093e \u092a\u0921\u093c\u0924\u093e \u0939\u0948:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u092b\u093c\u094b\u0928 \u0938\u0939\u093e\u092f\u0924\u093e<\/li><li>\u092e\u094b\u092c\u093e\u0907\u0932 \u092e\u0948\u0938\u0947\u091c\u093f\u0902\u0917<\/li><li>\u0938\u094b\u0936\u0932 \u092e\u0940\u0921\u093f\u092f\u093e<\/li><li>\u0908 - \u092e\u0947\u0932 \u0938\u092e\u0930\u094d\u0925\u0928<\/li><li>Chatbots\u00a0with AI or train agents<\/li><li>\u0917\u0939\u0928 \u091c\u094d\u091e\u093e\u0928 \u0938\u0947 \u092d\u0930\u092a\u0942\u0930 \u0935\u0940\u0921\u093f\u092f\u094b<\/li><li>\u0938\u094d\u0935\u092f\u0902 \u0938\u0947\u0935\u093e: \u092a\u093e\u0930\u0902\u092a\u0930\u093f\u0915 \u0936\u0948\u0932\u0940<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">These channels should be backed by service level agreements that define clear response and resolution expectations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Self-service resources like knowledge bases, community forums, and interactive voice response are designed to help customers find answers to their own questions without needing the assistance of a customer service representative, and automated workflows such as <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%95%e0%a5%87%e0%a4%b5%e0%a4%be%e0%a4%88%e0%a4%b8%e0%a5%80-%e0%a4%b8%e0%a4%a4%e0%a5%8d%e0%a4%af%e0%a4%be%e0%a4%aa%e0%a4%a8-%e0%a4%95%e0%a5%8b-%e0%a4%b8%e0%a5%8d%e0%a4%b5%e0%a4%9a%e0%a4%be\/\" target=\"_self\">digital KYC onboarding and verification<\/a> can further streamline routine compliance and identity checks. Interactive voice support can also handle common questions and FAQs. These resources allow customers to access the information they need quickly and easily, saving time and money for both the customer and the company. Customers reaches to get answers to their questions quickly, which can <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%87%e0%a4%a8%e0%a5%8d%e0%a4%b5%e0%a5%87%e0%a4%b8%e0%a5%8d%e0%a4%9f%e0%a4%97%e0%a5%8d%e0%a4%b2%e0%a4%be%e0%a4%b8-%e0%a4%b8%e0%a5%80%e0%a4%86%e0%a4%b0%e0%a4%8f%e0%a4%ae-%e0%a4%95%e0%a5%87\/\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0938\u0941\u0927\u093e\u0930 \u0915\u0930\u0947\u0902<\/a> \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0916\u0941\u0936 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u093f\u0938\u0940 \u092d\u0940 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0940 \u091c\u0940\u0935\u0928\u0930\u0947\u0916\u093e \u0939\u094b\u0924\u0947 \u0939\u0948\u0902, \u0914\u0930 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0915\u0902\u092a\u0928\u093f\u092f\u094b\u0902 \u0915\u0940 \u0938\u092b\u0932\u0924\u093e \u0915\u0947 \u0932\u093f\u090f \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964 \u090f\u0915 \u0938\u0930\u094d\u0935\u0935\u094d\u092f\u093e\u092a\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0926\u0943\u0937\u094d\u091f\u093f\u0915\u094b\u0923 \u0915\u094b \u0932\u093e\u0917\u0942 \u0915\u0930\u0915\u0947, \u0936\u0915\u094d\u0924\u093f\u0936\u093e\u0932\u0940 \u0935\u093f\u0936\u094d\u0932\u0947\u0937\u0923 \u0914\u0930 \u0921\u0947\u091f\u093e \u092e\u093e\u0907\u0928\u093f\u0902\u0917 \u0924\u0915\u0928\u0940\u0915\u094b\u0902 \u0915\u093e \u0932\u093e\u092d \u0909\u0920\u093e\u0915\u0930, \u0914\u0930 \u0935\u094d\u092f\u093e\u0935\u0938\u093e\u092f\u093f\u0915 \u092a\u094d\u0930\u092d\u093e\u0935 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u0915\u0930\u0915\u0947, \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0938\u092b\u0932\u0924\u093e \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%b5%e0%a4%bf%e0%a4%a4%e0%a5%8d%e0%a4%a4%e0%a5%80%e0%a4%af-%e0%a4%96%e0%a5%81%e0%a4%b6%e0%a4%b9%e0%a4%be%e0%a4%b2%e0%a5%80-%e0%a4%95%e0%a5%87-%e0%a4%ae%e0%a4%be%e0%a4%a7%e0%a5%8d%e0%a4%af\/\" target=\"_self\">\u0905\u092a\u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0905\u0928\u0941\u092d\u0935 \u092c\u0928\u093e\u0928\u093e<\/a> \u0907\u0938\u0938\u0947 \u0909\u0928\u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u092e\u0947\u0902 \u0935\u0943\u0926\u094d\u0927\u093f \u0939\u094b\u0924\u0940 \u0939\u0948\u0964 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0936\u094d\u0928\u094b\u0902 \u0915\u094b \u090f\u0915\u0924\u094d\u0930\u093f\u0924 \u0915\u0930\u0915\u0947 \u0924\u094d\u0935\u0930\u093f\u0924 \u0938\u0939\u093e\u092f\u0924\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0940 \u091c\u093e \u0938\u0915\u0924\u0940 \u0939\u0948 \u0914\u0930 \u092e\u093e\u0928\u0935\u0940\u092f \u0938\u094d\u092a\u0930\u094d\u0936 \u0915\u0947 \u0938\u093e\u0925 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0940 \u091c\u093e \u0938\u0915\u0924\u0940 \u0939\u0948\u0964.<\/p>\n\n\n\n<figure class=\"wp-block-image\">\n<img decoding=\"async\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2026\/06\/7omcrpvyvwm-819x1024-1.jpg\" alt=\"\u090f\u0915 \u092e\u0939\u093f\u0932\u093e \u092e\u0947\u091c \u092a\u0930 \u0916\u093e\u0928\u0947 \u0915\u0940 \u0925\u093e\u0932\u0940 \u0932\u0947\u0915\u0930 \u092c\u0948\u0920\u0940 \u0939\u0948\u0964\" >\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0909\u0926\u094d\u0926\u0947\u0936\u094d\u092f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u092a\u094d\u0930\u093e\u0925\u092e\u093f\u0915 \u0909\u0926\u094d\u0926\u0947\u0936\u094d\u092f \u0928\u093f\u092e\u094d\u0928\u0932\u093f\u0916\u093f\u0924 \u0939\u0948\u0902:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902<\/strong>: Ensuring that customers have a good customer service experience with a company is the cornerstone of good customer service. This involves addressing their needs promptly and effectively.<\/li><li><strong>\u0935\u092b\u093e\u0926\u093e\u0930\u0940 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u094d\u0930\u0924\u093f\u0927\u093e\u0930\u0923 \u092c\u0922\u093c\u093e\u090f\u0901<\/strong>\u092c\u0947\u0939\u0924\u0930\u0940\u0928 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0915\u0947, \u0915\u0902\u092a\u0928\u093f\u092f\u093e\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0926\u0940\u0930\u094d\u0918\u0915\u093e\u0932\u093f\u0915 \u0938\u0902\u092c\u0902\u0927 \u092c\u0928\u093e \u0938\u0915\u0924\u0940 \u0939\u0948\u0902, \u091c\u093f\u0938\u0938\u0947 \u0935\u092b\u093e\u0926\u093e\u0930\u0940 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u094d\u0930\u0924\u093f\u0927\u093e\u0930\u0923 \u092e\u0947\u0902 \u0935\u0943\u0926\u094d\u0927\u093f \u0939\u094b\u0924\u0940 \u0939\u0948\u0964.<\/li><li><strong>\u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0915\u0941\u0936\u0932\u0924\u093e\u092a\u0942\u0930\u094d\u0935\u0915 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0947\u0902<\/strong>: Timely and efficient resolution of customer issues is essential for maintaining customer satisfaction and quality assurance. This involves having a well-trained customer support team that can handle various challenges.<\/li><li><strong>\u0938\u091f\u0940\u0915 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0909\u0924\u094d\u092a\u093e\u0926\u094b\u0902 \u092f\u093e \u0938\u0947\u0935\u093e\u0913\u0902 \u0915\u0947 \u092c\u093e\u0930\u0947 \u092e\u0947\u0902 \u0938\u091f\u0940\u0915 \u0914\u0930 \u0909\u092a\u092f\u094b\u0917\u0940 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0938\u0947 \u0909\u0928\u094d\u0939\u0947\u0902 \u0938\u094b\u091a-\u0938\u092e\u091d\u0915\u0930 \u0928\u093f\u0930\u094d\u0923\u092f \u0932\u0947\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u092e\u093f\u0932\u0924\u0940 \u0939\u0948 \u0914\u0930 \u0909\u0928\u0915\u093e \u0938\u092e\u0917\u094d\u0930 \u0905\u0928\u0941\u092d\u0935 \u092c\u0947\u0939\u0924\u0930 \u0939\u094b\u0924\u093e \u0939\u0948\u0964.<\/li><li><strong>\u092d\u0935\u093f\u0937\u094d\u092f \u0915\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u094b \u0930\u094b\u0915\u0947\u0902<\/strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0936\u093f\u0915\u093e\u092f\u0924\u094b\u0902 \u0914\u0930 \u091a\u093f\u0902\u0924\u093e\u0913\u0902 \u0915\u0940 \u092a\u0939\u091a\u093e\u0928 \u0915\u0930\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0928\u093e, \u0924\u0925\u093e \u092d\u0935\u093f\u0937\u094d\u092f \u092e\u0947\u0902 \u0909\u0928\u094d\u0939\u0947\u0902 \u0939\u094b\u0928\u0947 \u0938\u0947 \u0930\u094b\u0915\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0938\u0915\u094d\u0930\u093f\u092f \u0909\u092a\u093e\u092f \u0915\u0930\u0928\u093e, \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092c\u0928\u093e\u090f \u0930\u0916\u0928\u0947 \u0915\u0940 \u0915\u0941\u0902\u091c\u0940 \u0939\u0948\u0964.<\/li><\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u0907\u0928 \u0909\u0926\u094d\u0926\u0947\u0936\u094d\u092f\u094b\u0902 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u0915\u0930\u0915\u0947, \u0915\u0902\u092a\u0928\u093f\u092f\u093e\u0902 \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0948\u0902 \u0915\u093f \u0909\u0928\u0915\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u092f\u093e\u0938\u094b\u0902 \u0938\u0947 \u0938\u0902\u0924\u0941\u0937\u094d\u091f \u0914\u0930 \u0935\u092b\u093e\u0926\u093e\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0939\u094b\u0902, \u091c\u093f\u0938\u0938\u0947 \u0905\u0902\u0924\u0924\u0903 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0940 \u0938\u092b\u0932\u0924\u093e \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u094b\u0964.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0916\u0941\u0936 \u0930\u0916\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f 12 \u092a\u094d\u0930\u092e\u0941\u0916 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0917\u0941\u0923<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">95% \u0928\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u092a\u0942\u091b\u0924\u093e\u091b \u0915\u093e \u0924\u094d\u0935\u0930\u093f\u0924 \u0914\u0930 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0915\u0947, \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093e \u092a\u094d\u0930\u0926\u0930\u094d\u0936\u0928 \u0915\u0930\u0924\u0947 \u0939\u0941\u090f \u0914\u0930 \u092b\u094b\u0928, \u0908\u092e\u0947\u0932, \u0938\u094b\u0936\u0932 \u092e\u0940\u0921\u093f\u092f\u093e \u0914\u0930 \u091a\u0948\u091f\u092c\u0949\u091f \u0938\u0939\u093f\u0924 \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u091a\u0948\u0928\u0932\u094b\u0902 \u092a\u0930 \u092e\u091c\u092c\u0942\u0924 \u0924\u0915\u0928\u0940\u0915\u0940 \u0915\u094c\u0936\u0932 \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0915\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0915\u094b \u092c\u0922\u093c\u093e\u092f\u093e \u0939\u0948\u0964 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0905\u092a\u0947\u0915\u094d\u0937\u093e\u0913\u0902 \u0915\u094b \u092a\u0942\u0930\u093e \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092c\u0947\u0939\u0924\u0930\u0940\u0928 \u0909\u092a\u0915\u0930\u0923 \u0914\u0930 \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u093f\u0924 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0930\u094d\u092e\u091a\u093e\u0930\u0940 \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0902\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. \u0938\u0939\u093e\u0928\u0941\u092d\u0942\u0924\u093f<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0938\u0939\u093e\u0928\u0941\u092d\u0942\u0924\u093f \u092c\u0939\u0941\u0924 \u092e\u093e\u092f\u0928\u0947 \u0930\u0916\u0924\u0940 \u0939\u0948\u0964 \u0905\u0917\u0930 \u0915\u094b\u0908 \u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u0930\u0947\u0936\u093e\u0928 \u0939\u0948, \u0924\u094b \u092f\u0939 \u0938\u092e\u091d\u0928\u093e \u091c\u093c\u0930\u0942\u0930\u0940 \u0939\u0948 \u0915\u093f \u0935\u0947 \u0910\u0938\u093e \u0915\u094d\u092f\u094b\u0902 \u092e\u0939\u0938\u0942\u0938 \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0927\u0948\u0930\u094d\u092f\u092a\u0942\u0930\u094d\u0935\u0915 \u0909\u0928\u0915\u0940 \u092c\u093e\u0924 \u0938\u0941\u0928\u0947\u0902\u0964 \u0938\u091a\u094d\u091a\u0940 \u091a\u093f\u0902\u0924\u093e \u0926\u093f\u0916\u093e\u0928\u093e \u0914\u0930 \u0927\u094d\u092f\u093e\u0928 \u0938\u0947 \u0938\u0941\u0928\u0928\u093e \u0938\u094d\u0925\u093f\u0924\u093f \u092a\u0930 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092a\u094d\u0930\u092d\u093e\u0935 \u0921\u093e\u0932 \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0930\u0915\u094d\u0937\u093e\u0924\u094d\u092e\u0915 \u092f\u093e \u0906\u0915\u094d\u0930\u093e\u092e\u0915 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u0926\u0947\u0928\u0947 \u0938\u0947 \u092e\u093e\u092e\u0932\u093e \u0914\u0930 \u092c\u093f\u0917\u0921\u093c \u091c\u093e\u090f\u0917\u093e \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0914\u0930 \u092d\u0940 \u0928\u093e\u0930\u093e\u091c\u093c \u0939\u094b \u091c\u093e\u090f\u0917\u093e\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. \u0938\u0915\u094d\u0930\u093f\u092f \u0936\u094d\u0930\u0935\u0923 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0938\u0915\u094d\u0930\u093f\u092f \u0936\u094d\u0930\u0935\u0923 \u090f\u0915 \u0906\u0935\u0936\u094d\u092f\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094c\u0936\u0932 \u0939\u0948 \u091c\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0906\u092a\u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0947 \u0938\u093e\u0925 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0905\u0928\u0941\u092d\u0935 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094d\u0937\u092e\u0924\u093e \u0930\u0916\u0924\u093e \u0939\u0948\u0964 \u0938\u0915\u094d\u0930\u093f\u092f \u0936\u094d\u0930\u0935\u0923 \u092e\u0947\u0902 \u0917\u094d\u0930\u093e\u0939\u0915 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0926\u0947\u0928\u093e, \u0909\u0928\u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u093e \u0914\u0930 \u0938\u093e\u0930\u094d\u0925\u0915 \u0924\u0930\u0940\u0915\u0947 \u0938\u0947 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u0926\u0947\u0928\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964 \u0907\u0938 \u092a\u094d\u0930\u0915\u093e\u0930 \u0915\u093e \u0936\u094d\u0930\u0935\u0923 \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u092c\u0947\u0939\u0924\u0930 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u092c\u0928\u093e\u0924\u093e \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%95%e0%a5%8d%e0%a4%af%e0%a4%be-%e0%a4%a1%e0%a4%be%e0%a4%af%e0%a4%b0%e0%a5%87%e0%a4%95%e0%a5%8d%e0%a4%9f-%e0%a4%87%e0%a4%82%e0%a4%a1%e0%a5%87%e0%a4%95%e0%a5%8d%e0%a4%b8%e0%a4%bf%e0%a4%82%e0%a4%97\/\" target=\"_self\">\u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u0947 \u0905\u0928\u0941\u0930\u0942\u092a \u0924\u0948\u092f\u093e\u0930 \u0915\u093f\u090f \u0917\u090f \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0943\u0924 \u0938\u092e\u093e\u0927\u093e\u0928<\/a>, \u0938\u093e\u0925 \u0939\u0940, \u0907\u0938\u0938\u0947 \u0935\u093f\u0936\u094d\u0935\u093e\u0938, \u0935\u092b\u093e\u0926\u093e\u0930\u0940 \u0914\u0930 \u0930\u093f\u0936\u094d\u0924\u0947 \u092d\u0940 \u092e\u091c\u092c\u0942\u0924 \u0939\u094b\u0924\u0947 \u0939\u0948\u0902\u0964 \u0936\u093e\u0930\u0940\u0930\u093f\u0915 \u0939\u093e\u0935\u092d\u093e\u0935 \u092d\u0940 \u0938\u0915\u094d\u0930\u093f\u092f \u0930\u0942\u092a \u0938\u0947 \u0938\u0941\u0928\u0928\u0947 \u0915\u093e \u090f\u0915 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0924\u0924\u094d\u0935 \u0939\u0948\u0964 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092d\u093e\u0937\u093e \u0914\u0930 \u091a\u0947\u0939\u0930\u0947 \u0915\u0947 \u092d\u093e\u0935 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u092f\u0939 \u092e\u0939\u0938\u0942\u0938 \u0915\u0930\u093e\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u0915\u093f \u0909\u0928\u0915\u0940 \u092c\u093e\u0924 \u0938\u0941\u0928\u0940 \u091c\u093e \u0930\u0939\u0940 \u0939\u0948 \u0914\u0930 \u0909\u0928\u094d\u0939\u0947\u0902 \u092e\u0939\u0924\u094d\u0935 \u0926\u093f\u092f\u093e \u091c\u093e \u0930\u0939\u093e \u0939\u0948\u0964 \u092f\u0939 \u092b\u094b\u0928 \u0915\u0949\u0932 \u0914\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0949\u0932 \u092e\u0947\u0902 \u0938\u094d\u092a\u0937\u094d\u091f \u0930\u0942\u092a \u0938\u0947 \u0926\u0947\u0916\u093e \u091c\u093e \u0938\u0915\u0924\u093e \u0939\u0948\u0964 \u0938\u0939\u093e\u092f\u0924\u093e \u091f\u0940\u092e \u0915\u094b \u0915\u0949\u0932 \u0915\u0947 \u0926\u094c\u0930\u093e\u0928 \u0938\u092d\u0940 \u0928\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092d\u093e\u0935\u0928\u093e\u0913\u0902 \u0915\u094b \u0926\u0942\u0930 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u093f\u0924 \u0915\u093f\u092f\u093e \u091c\u093e\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u090f\u0915\u0924\u094d\u0930\u093f\u0924 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%97%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%b9%e0%a4%95%e0%a5%8b%e0%a4%82\/\" target=\"_self\">InvestGlass \u092e\u0947\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e\u090f\u0901<\/a> contact report is key. It allows to address customer issues faster and also provides a better understanding of client\u2019s needs and wants. Implementing customer feedback systems can further enhance this process by systematically gathering and analyzing feedback. Teams can measure how happy customers are with CSAT surveys and qualitative comments to improve service quality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0905\u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0915\u094b \u0930\u094b\u0915\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u093e\u0930\u0926\u0930\u094d\u0936\u093f\u0924\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u091c\u092c \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0947 \u0932\u093f\u090f \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902, \u0924\u094b \u0935\u0947 \u090f\u0915 \u0918\u0902\u091f\u0947 \u092f\u093e \u0909\u0938\u0938\u0947 \u0905\u0927\u093f\u0915 \u0938\u092e\u092f \u0924\u0915 \u092a\u094d\u0930\u0924\u0940\u0915\u094d\u0937\u093e \u0915\u0930\u0928\u093e \u092c\u093f\u0932\u094d\u0915\u0941\u0932 \u0928\u0939\u0940\u0902 \u091a\u093e\u0939\u0924\u0947\u0964 \u092f\u0939 \u090f\u0915 \u0928\u093f\u0930\u093e\u0936\u093e\u091c\u0928\u0915 \u0905\u0928\u0941\u092d\u0935 \u0939\u094b \u0938\u0915\u0924\u093e \u0939\u0948 \u0914\u0930 \u0909\u0928\u094d\u0939\u0947\u0902 \u0910\u0938\u093e \u092e\u0939\u0938\u0942\u0938 \u0915\u0930\u093e \u0938\u0915\u0924\u093e \u0939\u0948 \u0915\u093f \u0909\u0928\u0915\u0947 \u0938\u092e\u092f \u0915\u093e \u0938\u092e\u094d\u092e\u093e\u0928 \u0928\u0939\u0940\u0902 \u0915\u093f\u092f\u093e \u091c\u093e \u0930\u0939\u093e \u0939\u0948\u0964 \u0907\u0938\u0932\u093f\u090f, \u092f\u0926\u093f \u0906\u092a\u0915\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091f\u0940\u092e \u0935\u094d\u092f\u0938\u094d\u0924 \u0939\u0948, \u0924\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u092f\u0939 \u092c\u0924\u093e\u0928\u093e \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948 \u0915\u093f \u0909\u0928\u094d\u0939\u0947\u0902 \u0915\u093f\u0924\u0928\u093e \u0907\u0902\u0924\u091c\u093e\u0930 \u0915\u0930\u0928\u093e \u092a\u0921\u093c \u0938\u0915\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Transparent customer service is the best way to prevent frustration. Clear wait times and updates also help build customer trust. If customers are aware of how long it will take to get a response, they can make other plans in the meantime and avoid feeling angry or anxious.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0938\u0902\u092c\u0902\u0927\u0940 \u092c\u093e\u0924\u091a\u0940\u0924 \u0915\u094b \u0938\u0941\u0917\u092e \u092c\u0928\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u093e\u0930\u0938\u094d\u092a\u0930\u093f\u0915 \u0915\u094c\u0936\u0932<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When your job revolves around dealing with the public, you need to make sure you have the necessary skills, mindset, and attitude to effectively handle customer interactions in a professional and courteous manner. The most important qualities of any customer service representative are empathy, active listening, transparency, and interpersonal skills, especially during support interactions where those abilities matter most.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0938\u0939\u093e\u0928\u0941\u092d\u0942\u0924\u093f \u092c\u0947\u0939\u0926 \u091c\u093c\u0930\u0942\u0930\u0940 \u0939\u0948, \u0915\u094d\u092f\u094b\u0902\u0915\u093f \u0907\u0938\u0938\u0947 \u090f\u091c\u0947\u0902\u091f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0938\u0947 \u0917\u0939\u0930\u093e\u0908 \u0938\u0947 \u091c\u0941\u0921\u093c \u092a\u093e\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0909\u0928\u0915\u0940 \u091c\u093c\u0930\u0942\u0930\u0924\u094b\u0902 \u0915\u094b \u0938\u092e\u091d \u092a\u093e\u0924\u0947 \u0939\u0948\u0902\u0964 \u0938\u0915\u094d\u0930\u093f\u092f \u0930\u0942\u092a \u0938\u0947 \u0938\u0941\u0928\u0928\u093e \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u0909\u092a\u092f\u0941\u0915\u094d\u0924 \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0924\u093e \u0939\u0948, \u091c\u092c\u0915\u093f \u092a\u093e\u0930\u0926\u0930\u094d\u0936\u093f\u0924\u093e \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0928\u093f\u0930\u093e\u0936\u093e \u0915\u094b \u0930\u094b\u0915\u0928\u0947 \u092e\u0947\u0902 \u0938\u0939\u093e\u092f\u0915 \u0939\u094b\u0924\u0940 \u0939\u0948\u0964 \u0905\u0902\u0924\u0924\u0903, \u092a\u093e\u0930\u0938\u094d\u092a\u0930\u093f\u0915 \u0938\u0902\u091a\u093e\u0930 \u0914\u0930 \u0915\u094c\u0936\u0932 \u0939\u0940 \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0935\u093f\u0936\u094d\u0935\u093e\u0938 \u092c\u0928\u093e\u0928\u0947 \u0914\u0930 \u0938\u0902\u092c\u0902\u0927 \u0938\u094d\u0925\u093e\u092a\u093f\u0924 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964 \u091f\u0940\u092e \u0915\u0947 \u0938\u0926\u0938\u094d\u092f\u094b\u0902 \u0915\u094b \u0905\u092a\u0928\u0947 \u0938\u0939\u0915\u0930\u094d\u092e\u093f\u092f\u094b\u0902 \u0915\u0947 \u0915\u094c\u0936\u0932 \u0915\u0940 \u091c\u093e\u0928\u0915\u093e\u0930\u0940 \u0939\u094b\u0928\u0940 \u091a\u093e\u0939\u093f\u090f, \u0914\u0930 \u092f\u0939 \u0915\u0947\u0935\u0932 \u092e\u093e\u0930\u094d\u0915\u0947\u091f\u093f\u0902\u0917 \u0938\u0902\u091a\u093e\u0930 \u0915\u094c\u0936\u0932 \u0924\u0915 \u0939\u0940 \u0938\u0940\u092e\u093f\u0924 \u0928\u0939\u0940\u0902 \u0939\u0948\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091f\u0940\u092e \u0915\u0947 \u0938\u093e\u0925 \u090f\u0915 \u0938\u093e\u0925 \u0915\u0908 \u0915\u093e\u0930\u094d\u092f \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094d\u0937\u092e\u0924\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%97%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%b9%e0%a4%95-%e0%a4%b8%e0%a4%82%e0%a4%a6%e0%a5%87%e0%a4%b6-%e0%a4%b2%e0%a4%be%e0%a4%87%e0%a4%b5-%e0%a4%9a%e0%a5%88%e0%a4%9f\/\" target=\"_self\">\u0938\u0940\u0927\u0940 \u092c\u093e\u0924\u091a\u0940\u0924<\/a> \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0905\u0924\u094d\u092f\u0927\u093f\u0915 \u0935\u094d\u092f\u0935\u0938\u094d\u0925\u093f\u0924 \u0914\u0930 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u092e\u0932\u094d\u091f\u0940\u091f\u093e\u0938\u094d\u0915\u093f\u0902\u0917 \u0915\u094c\u0936\u0932 \u0935\u093e\u0932\u093e \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u0909\u0928\u094d\u0939\u0947\u0902 \u090f\u0915 \u0939\u0940 \u0938\u092e\u092f \u092e\u0947\u0902 \u0915\u0908 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u092c\u093e\u0924\u091a\u0940\u0924 \u092a\u0930 \u0928\u091c\u093c\u0930 \u0930\u0916\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f, \u0938\u093e\u0925 \u0939\u0940 \u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u0938\u094d\u0925\u093f\u0924\u093f \u0915\u0947 \u0905\u0928\u0941\u0938\u093e\u0930 \u0938\u091f\u0940\u0915 \u0914\u0930 \u0938\u092e\u092f \u092a\u0930 \u0909\u092a\u092f\u094b\u0917\u0940 \u091c\u0935\u093e\u092c \u0926\u0947\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u0907\u0938\u0915\u0947 \u0905\u0932\u093e\u0935\u093e, \u0909\u0928\u094d\u0939\u0947\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u092c\u093e\u0924 \u0927\u094d\u092f\u093e\u0928 \u0938\u0947 \u0938\u0941\u0928\u0928\u0947 \u0914\u0930 \u0909\u0928\u0915\u0940 \u091c\u093c\u0930\u0942\u0930\u0924\u094b\u0902 \u0915\u0947 \u0905\u0928\u0941\u0938\u093e\u0930 \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u0905\u091a\u094d\u091b\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0939\u0930 \u092a\u0930\u093f\u0938\u094d\u0925\u093f\u0924\u093f \u092e\u0947\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u092a\u094d\u0930\u0924\u093f \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0930\u0935\u0948\u092f\u093e \u092c\u0928\u093e\u090f \u0930\u0916\u0928\u093e \u091a\u093e\u0939\u093f\u090f, \u091a\u093e\u0939\u0947 \u0938\u094d\u0925\u093f\u0924\u093f \u0915\u093f\u0924\u0928\u0940 \u092d\u0940 \u091a\u0941\u0928\u094c\u0924\u0940\u092a\u0942\u0930\u094d\u0923 \u092f\u093e \u0915\u0920\u093f\u0928 \u0915\u094d\u092f\u094b\u0902 \u0928 \u0939\u094b \u091c\u093e\u090f\u0964 \u0905\u0902\u0924\u0924\u0903, \u090f\u0915 \u090f\u091c\u0947\u0902\u091f \u0915\u0940 \u0915\u0908 \u0915\u093e\u0930\u094d\u092f\u094b\u0902 \u0915\u094b \u0924\u0947\u091c\u093c\u0940 \u0914\u0930 \u0915\u0941\u0936\u0932\u0924\u093e \u0938\u0947 \u0938\u0902\u092d\u093e\u0932\u0928\u0947 \u0915\u0940 \u0915\u094d\u0937\u092e\u0924\u093e \u0939\u0940 \u0932\u093e\u0907\u0935 \u091a\u0948\u091f \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u0926\u0940 \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0940 \u0938\u0947\u0935\u093e \u0915\u0940 \u0917\u0941\u0923\u0935\u0924\u094d\u0924\u093e \u0928\u093f\u0930\u094d\u0927\u093e\u0930\u093f\u0924 \u0915\u0930\u0947\u0917\u0940\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Well-tempered\u00a0is a key skill<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Emotional regulation can sometimes make it difficult for customers to express themselves in written form. This is especially true when a customer is feeling frustrated or upset about a situation, such as patients seeking support in <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%a5%e0%a5%87%e0%a4%b0%e0%a5%87%e0%a4%aa%e0%a4%bf%e0%a4%b8%e0%a5%8d%e0%a4%9f%e0%a5%8b%e0%a4%82-%e0%a4%95%e0%a5%87-%e0%a4%b2%e0%a4%bf%e0%a4%8f-%e0%a4%b8%e0%a5%80%e0%a4%86%e0%a4%b0%e0%a4%8f\/\" target=\"_self\">therapy and practice-management platforms powered by InvestGlass CRM<\/a>. Expressing these emotions in writing can be tricky as the customer may not feel that their words fully accurately convey how they are feeling.<\/p>\n\n\n\n<figure class=\"wp-block-image\">\n<img decoding=\"async\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2026\/06\/pc0toyor5xo-1024x1024-1.jpg\" alt=\"\u0915\u093e\u0932\u0947 \u0914\u0930 \u0938\u092b\u0947\u0926 \u0930\u0902\u0917 \u0915\u0940 \u0928\u093e\u0907\u0915\u0940 \u091c\u093c\u093f\u092a-\u0905\u092a \u091c\u0948\u0915\u0947\u091f \u092a\u0939\u0928\u0947 \u090f\u0915 \u0935\u094d\u092f\u0915\u094d\u0924\u093f \u092e\u0941\u0938\u094d\u0915\u0941\u0930\u093e \u0930\u0939\u093e \u0939\u0948\u0964\" >\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u092e\u0941\u0938\u094d\u0915\u093e\u0928 \u0938\u0947 \u0936\u0941\u0930\u0941\u0906\u0924 \u0915\u0930\u0947\u0902!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094c\u0936\u0932 \u0915\u0947 \u0932\u093f\u090f \u0927\u094d\u092f\u093e\u0928 \u0926\u0947\u0928\u093e \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948\u0964<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0927\u094d\u092f\u093e\u0928\u092a\u0942\u0930\u094d\u0935\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948 \u0924\u093e\u0915\u093f \u0909\u0928\u094d\u0939\u0947\u0902 \u0932\u0917\u0947 \u0915\u093f \u0909\u0928\u0915\u0940 \u092c\u093e\u0924 \u0938\u0941\u0928\u0940 \u091c\u093e \u0930\u0939\u0940 \u0939\u0948 \u0914\u0930 \u0909\u0928 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0926\u093f\u092f\u093e \u091c\u093e \u0930\u0939\u093e \u0939\u0948, \u092d\u0932\u0947 \u0939\u0940 \u0906\u092a \u0909\u0928\u0915\u0940 \u091c\u0930\u0942\u0930\u0924\u094b\u0902 \u0915\u094b \u0924\u0941\u0930\u0902\u0924 \u092a\u0942\u0930\u093e \u0928 \u0915\u0930 \u0938\u0915\u0947\u0902\u0964 \u0909\u0928\u0915\u0940 \u0905\u0928\u0941\u0930\u094b\u0927 \u0915\u094b \u0938\u094d\u0935\u0940\u0915\u093e\u0930 \u0915\u0930\u0928\u093e \u0914\u0930 \u0909\u0928\u094d\u0939\u0947\u0902 \u092f\u0939 \u092c\u0924\u093e\u0928\u093e \u0915\u093f \u0906\u092a \u092f\u0925\u093e\u0938\u0902\u092d\u0935 \u0909\u0928\u0915\u0940 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930\u0947\u0902\u0917\u0947, \u090f\u0915 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0938\u0902\u092c\u0902\u0927 \u092c\u0928\u093e\u0928\u0947 \u092e\u0947\u0902 \u0938\u0939\u093e\u092f\u0915 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%87%e0%a4%a8%e0%a5%8d%e0%a4%b5%e0%a5%87%e0%a4%b8%e0%a5%8d%e0%a4%9f%e0%a4%97%e0%a5%8d%e0%a4%b2%e0%a4%be%e0%a4%b8-%e0%a4%95%e0%a5%87-%e0%a4%b8%e0%a4%be%e0%a4%a5-%e0%a4%a1%e0%a4%bf%e0%a4%9c\/\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935<\/a>. \u092f\u0939 \u092c\u093e\u0924 \u0935\u093f\u0936\u0947\u0937 \u0930\u0942\u092a \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u0915\u094d\u0937\u0947\u0924\u094d\u0930 \u092e\u0947\u0902 \u0938\u091a \u0939\u0948, \u091c\u0939\u093e\u0902 \u0932\u0915\u094d\u0937\u094d\u092f \u0915\u093f\u0938\u0940 \u092d\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u094b \u0924\u094d\u0935\u0930\u093f\u0924 \u0914\u0930 \u0915\u0941\u0936\u0932 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0939\u094b\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>8. \u0938\u0939\u092f\u094b\u0917 \u0915\u094c\u0936\u0932 \u0935\u093f\u0915\u0938\u093f\u0924 \u0915\u0930\u0947\u0902 \u0914\u0930 \u0938\u092e\u0938\u094d\u092f\u093e \u0906\u0928\u0947 \u092a\u0930 \u0924\u0941\u0930\u0902\u0924 \u0926\u0942\u0938\u0930\u0947 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f \u0938\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930\u0947\u0902\u0964<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0938\u0939\u092f\u094b\u0917\u093e\u0924\u094d\u092e\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0905\u0915\u094d\u0938\u0930 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0947 \u092a\u094d\u0930\u0936\u094d\u0928 \u0915\u093e \u0909\u0924\u094d\u0924\u0930 \u0926\u0947\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0905\u0928\u094d\u092f \u091f\u0940\u092e\u094b\u0902 \u092f\u093e \u0935\u093f\u092d\u093e\u0917\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u092e\u093f\u0932\u0915\u0930 \u0915\u093e\u092e \u0915\u0930\u0928\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u0928\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u0938\u094b\u0936\u0932 \u092e\u0940\u0921\u093f\u092f\u093e \u091f\u093f\u092a\u094d\u092a\u0923\u093f\u092f\u094b\u0902 \u0915\u093e \u091c\u0935\u093e\u092c \u0926\u0947\u0928\u0947 \u0915\u0947 \u092e\u093e\u092e\u0932\u0947 \u092e\u0947\u0902, \u092f\u0939 \u0915\u093e\u0930\u094d\u092f \u0906\u092e\u0924\u094c\u0930 \u092a\u0930 \u0907\u0938\u0915\u0947 \u0926\u093e\u092f\u0930\u0947 \u092e\u0947\u0902 \u0906\u0924\u093e \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%91%e0%a4%9f%e0%a5%8b-%e0%a4%a1%e0%a5%8d%e0%a4%b0%e0%a4%be%e0%a4%ab%e0%a5%8d%e0%a4%9f-3\/\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0939\u0947\u092f\u0924\u093e<\/a>. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0915\u0920\u093f\u0928 \u092c\u093e\u0924\u091a\u0940\u0924 \u0915\u094b \u0938\u0902\u092d\u093e\u0932\u0928\u0947, \u092e\u0924\u092d\u0947\u0926\u094b\u0902 \u092e\u0947\u0902 \u092e\u0927\u094d\u092f\u0938\u094d\u0925\u0924\u093e \u0915\u0930\u0928\u0947 \u0914\u0930 \u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0940 \u091c\u0930\u0942\u0930\u0924\u094b\u0902 \u0915\u0947 \u0905\u0928\u0941\u0930\u0942\u092a \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u093f\u0924 \u0915\u093f\u092f\u093e \u091c\u093e\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>9. Emotional intelligence\u00a0is the #1 customer service skills<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u092d\u093e\u0935\u0928\u093e\u0924\u094d\u092e\u0915 \u092c\u0941\u0926\u094d\u0927\u093f\u092e\u0924\u094d\u0924\u093e \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094c\u0936\u0932 \u0915\u093e \u090f\u0915 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0924\u0924\u094d\u0935 \u0939\u0948\u0964 \u092f\u0939 \u0938\u094d\u0935\u092f\u0902 \u0914\u0930 \u0926\u0942\u0938\u0930\u094b\u0902 \u0915\u0940 \u092d\u093e\u0935\u0928\u093e\u0913\u0902 \u0915\u094b \u0938\u092e\u091d\u0928\u0947 \u0914\u0930 \u0938\u0915\u093e\u0930\u093e\u0924\u094d\u092e\u0915 \u092a\u0930\u093f\u0923\u093e\u092e \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0909\u0928\u094d\u0939\u0947\u0902 \u092a\u094d\u0930\u092d\u093e\u0935\u0940 \u0922\u0902\u0917 \u0938\u0947 \u092a\u094d\u0930\u092c\u0902\u0927\u093f\u0924 \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094d\u0937\u092e\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u092e\u0947\u0902 \u0905\u092a\u0928\u0940 \u092d\u093e\u0935\u0928\u093e\u0913\u0902 \u0915\u094b \u092a\u0939\u091a\u093e\u0928\u0928\u093e, \u0938\u092e\u091d\u0928\u093e \u0914\u0930 \u092a\u094d\u0930\u092c\u0902\u0927\u093f\u0924 \u0915\u0930\u0928\u093e, \u0938\u093e\u0925 \u0939\u0940 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0914\u0930 \u0905\u0928\u094d\u092f \u0939\u093f\u0924\u0927\u093e\u0930\u0915\u094b\u0902 \u0915\u0940 \u092d\u093e\u0935\u0928\u093e\u0913\u0902 \u0915\u0940 \u0938\u0939\u0940 \u0935\u094d\u092f\u093e\u0916\u094d\u092f\u093e \u0915\u0930\u0928\u0947 \u0915\u0940 \u0915\u094d\u0937\u092e\u0924\u093e \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0964 \u092d\u093e\u0935\u0928\u093e\u0924\u094d\u092e\u0915 \u092c\u0941\u0926\u094d\u0927\u093f\u092e\u0924\u094d\u0924\u093e \u0915\u0947 \u0938\u093e\u0925, \u0917\u094d\u0930\u093e\u0939\u0915<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>10. Creativity\u00a0to delight customers<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Creativity is an essential skill when it comes to customer service, because it helps with delivering exceptional service, not just solving problems. Creative thinking allows agents to come up with innovative solutions, while also making customers feel heard and valued. By being creative with responses, customer service representatives can craft customized answers that address each individual&#8217;s needs, making exceptional service feel more memorable and personal. Additionally, creativity helps agents anticipate potential problems, allowing them to take proactive steps and prevent issues from escalating.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>11. \u0917\u094d\u0930\u093e\u0939\u0915-\u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u092e\u093e\u0928\u0938\u093f\u0915\u0924\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0915\u093f\u0938\u0940 \u092d\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u091f\u0940\u092e \u0915\u0947 \u0932\u093f\u090f \u0917\u094d\u0930\u093e\u0939\u0915-\u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u092e\u093e\u0928\u0938\u093f\u0915\u0924\u093e \u0905\u0924\u094d\u092f\u0902\u0924 \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964 \u092f\u0939 \u092e\u093e\u0928\u0938\u093f\u0915\u0924\u093e \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u0915\u094b \u0938\u0930\u094d\u0935\u094b\u092a\u0930\u093f \u092e\u093e\u0928\u0928\u0947 \u0914\u0930 \u092a\u094d\u0930\u0924\u094d\u092f\u0947\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0940 \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u092a\u0942\u0930\u093e \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0905\u092a\u0928\u0940 \u0938\u0947\u0935\u093e\u0913\u0902 \u0915\u094b \u0905\u0928\u0941\u0915\u0942\u0932\u093f\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0924\u0930\u0940\u0915\u0947 \u0938\u094b\u091a\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0924\u0940 \u0939\u0948\u0964 \u0907\u0938 \u0926\u0943\u0937\u094d\u091f\u093f\u0915\u094b\u0923 \u0938\u0947, \u090f\u091c\u0947\u0902\u091f \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0939\u0930 \u092c\u093e\u0930 \u0938\u0930\u094d\u0935\u094b\u0924\u094d\u0924\u092e \u0938\u0902\u092d\u0935 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0939\u094b\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>12. \u0921\u093f\u091c\u093f\u091f\u0932 \u0938\u093e\u0915\u094d\u0937\u0930\u0924\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Digital customer service is an invaluable asset for customer service agents when it comes to navigating customer interactions across multiple channels, whether they\u2019re managing retail customers, <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%a1%e0%a5%87%e0%a4%82%e0%a4%9f%e0%a4%b2-%e0%a4%95%e0%a5%8d%e0%a4%b2%e0%a5%80%e0%a4%a8%e0%a4%bf%e0%a4%95%e0%a5%8b%e0%a4%82-%e0%a4%95%e0%a5%87-%e0%a4%b2%e0%a4%bf%e0%a4%8f-%e0%a4%b8%e0%a5%80\/\" target=\"_self\">patients in a dental practice CRM like InvestGlass<\/a>, or other specialized client groups. In order to <a href=\"https:\/\/www.investglass.com\/hi\/2023-%e0%a4%95%e0%a5%87-6-%e0%a4%b8%e0%a4%b0%e0%a5%8d%e0%a4%b5%e0%a4%b6%e0%a5%8d%e0%a4%b0%e0%a5%87%e0%a4%b7%e0%a5%8d%e0%a4%a0-%e0%a4%ae%e0%a5%81%e0%a4%ab%e0%a5%8d%e0%a4%a4-%e0%a4%88%e0%a4%ae%e0%a5%87\/\" target=\"_self\">\u0938\u0930\u094d\u0935\u094b\u0924\u094d\u0924\u092e \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0947\u0902<\/a>, \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u091a\u0948\u091f\u092c\u0949\u091f \u0914\u0930 \u0938\u094b\u0936\u0932 \u092e\u0940\u0921\u093f\u092f\u093e \u0905\u0915\u093e\u0909\u0902\u091f \u091c\u0948\u0938\u0947 \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u0921\u093f\u091c\u093f\u091f\u0932 \u091f\u0942\u0932 \u0914\u0930 \u092a\u094d\u0932\u0947\u091f\u092b\u0949\u0930\u094d\u092e \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0928\u093f\u092a\u0941\u0923 \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964 \u0909\u0928\u094d\u0939\u0947\u0902 \u0909\u092a\u092f\u094b\u0917 \u0915\u093f\u090f \u091c\u093e \u0930\u0939\u0947 \u092a\u094d\u0932\u0947\u091f\u092b\u0949\u0930\u094d\u092e \u0915\u0947 \u0906\u0927\u093e\u0930 \u092a\u0930 \u0935\u093f\u092d\u093f\u0928\u094d\u0928 \u0938\u0902\u091a\u093e\u0930 \u0936\u0948\u0932\u093f\u092f\u094b\u0902 \u0938\u0947 \u092d\u0940 \u092a\u0930\u093f\u091a\u093f\u0924 \u0939\u094b\u0928\u093e \u091a\u093e\u0939\u093f\u090f\u0964.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>\u0905\u091a\u094d\u091b\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 3 \u0909\u0926\u093e\u0939\u0930\u0923<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ve all heard the stories of companies going above and beyond to provide their customers with incredible support from reducing bills to sending personalized gifts, and examples of a strong customer service experience depend on attitude, skills, and consistency. But what does it really take to deliver exceptional customer service? It requires a combination of the right attitude, skills, and knowledge, along with adhering to customer service best practices, all in service of better customer care.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. \u0924\u094d\u0935\u0930\u093f\u0924 \u092a\u094d\u0930\u093e\u0925\u092e\u093f\u0915 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u0938\u092e\u092f \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With a 80% customer expectation rate, it&#8217;s easy for customers to become frustrated if they don&#8217;t receive an immediate response. Fast responses reduce friction and improve customer effort score. This can lead to negative reviews and even lost business. Ongoing training have to be monitored.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0938\u0947 \u0935\u0939\u0940\u0902 \u092e\u093f\u0932\u0928\u093e \u091c\u0939\u093e\u0902 \u0935\u0947 \u0939\u0948\u0902<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0913\u092e\u0928\u0940\u091a\u0948\u0928\u0932 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u0938\u0947 \u0909\u0928\u094d\u0939\u0940\u0902 \u091a\u0948\u0928\u0932\u094b\u0902 \u092a\u0930 \u091c\u0941\u0921\u093c\u0928\u093e \u091a\u093e\u0939\u0924\u0947 \u0939\u0948\u0902 \u091c\u093f\u0928\u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0935\u0947 \u0926\u094b\u0938\u094d\u0924\u094b\u0902 \u0914\u0930 \u092a\u0930\u093f\u0935\u093e\u0930 \u0938\u0947 \u092c\u093e\u0924 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964. <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%ad%e0%a4%b5%e0%a4%bf%e0%a4%b7%e0%a5%8d%e0%a4%af-%e0%a4%95%e0%a5%80-%e0%a4%ac%e0%a5%88%e0%a4%82%e0%a4%95%e0%a4%bf%e0%a4%82%e0%a4%97-%e0%a4%85%e0%a4%a8%e0%a5%81%e0%a4%b8%e0%a4%b0%e0%a4%a3\/\" target=\"_self\">\u0909\u092a\u092d\u094b\u0915\u094d\u0924\u093e \u0924\u0947\u091c\u0940 \u0938\u0947 \u0938\u094b\u0936\u0932 \u092e\u0940\u0921\u093f\u092f\u093e \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930 \u0930\u0939\u0947 \u0939\u0948\u0902\u0964<\/a> \u0915\u0902\u092a\u0928\u093f\u092f\u094b\u0902 \u0938\u0947 \u0938\u0902\u0935\u093e\u0926 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092c\u094d\u0930\u093e\u0902\u0921 \u092b\u0947\u0938\u092c\u0941\u0915 \u0914\u0930 \u0907\u0902\u0938\u094d\u091f\u093e\u0917\u094d\u0930\u093e\u092e \u091c\u0948\u0938\u0947 \u092a\u094d\u0932\u0947\u091f\u092b\u0949\u0930\u094d\u092e \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964 \u0907\u0938\u0915\u093e \u092e\u0924\u0932\u092c \u0939\u0948 \u0915\u093f \u0938\u0902\u0924\u094b\u0937\u091c\u0928\u0915 \u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0928\u0941\u092d\u0935 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092c\u094d\u0930\u093e\u0902\u0921\u094b\u0902 \u0915\u094b \u0938\u0915\u094d\u0930\u093f\u092f \u0930\u0939\u0928\u093e \u0914\u0930 \u0915\u0908 \u091a\u0948\u0928\u0932\u094b\u0902 \u092a\u0930 \u0905\u092a\u0928\u0940 \u0909\u092a\u0938\u094d\u0925\u093f\u0924\u093f \u0926\u0930\u094d\u091c \u0915\u0930\u093e\u0928\u093e \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0915\u093f\u0938\u0940 \u092d\u0940 \u0938\u092e\u0938\u094d\u092f\u093e \u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0938\u0939\u093e\u092f\u0924\u093e \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0915\u0941\u0936\u0932 \u0939\u094b\u0928\u0940 \u091a\u093e\u0939\u093f\u090f\u0964.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0938\u094d\u0935\u092f\u0902 \u0915\u0940 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0928\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Customers don\u2019t always want to speak to someone, especially if their inquiry is straightforward, so companies can offer a unified self-service portal such as service cloud with FAQs, forums, and chat. In this case, companies can provide customers with a self-service platform that allows them to find the answers they need quickly and efficiently, and these tools can often handle common support requests before an agent steps in. Self-service platforms can include an FAQ page, support forums, chatbots and other automated tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u0939\u093e\u0932 \u0939\u0940 \u092e\u0947\u0902 \u0939\u0941\u090f \u0936\u094b\u0927 \u0938\u0947 \u092a\u0924\u093e \u091a\u0932\u093e \u0939\u0948 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u093e \u090f\u0915 \u092c\u0939\u0941\u0924 \u092c\u0921\u093c\u093e \u0939\u093f\u0938\u094d\u0938\u093e (90%) \u0915\u0902\u092a\u0928\u0940 \u0915\u0947 \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f \u0938\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u093f\u090f \u092c\u093f\u0928\u093e \u0905\u092a\u0928\u0940 \u092a\u0942\u091b\u0924\u093e\u091b \u0915\u0947 \u091c\u0935\u093e\u092c \u0911\u0928\u0932\u093e\u0907\u0928 \u0922\u0942\u0902\u0922\u0928\u093e \u092a\u0938\u0902\u0926 \u0915\u0930\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u0915\u093e \u090f\u0915 \u0915\u093e\u0930\u0923 FAQ \u092a\u0947\u091c, \u0938\u092a\u094b\u0930\u094d\u091f \u092b\u094b\u0930\u092e \u0914\u0930 \u091a\u0948\u091f\u092c\u0949\u091f \u091c\u0948\u0938\u0947 \u0938\u0947\u0932\u094d\u092b-\u0938\u0930\u094d\u0935\u093f\u0938 \u092a\u094d\u0932\u0947\u091f\u092b\u0949\u0930\u094d\u092e \u0915\u0947 \u092e\u093e\u0927\u094d\u092f\u092e \u0938\u0947 \u091c\u0935\u093e\u092c \u0922\u0942\u0902\u0922\u0928\u0947 \u0915\u0940 \u0938\u0941\u0935\u093f\u0927\u093e \u0914\u0930 \u0917\u0924\u093f \u0939\u0948\u0964 \u0905\u0928\u094d\u092f \u0915\u093e\u0930\u0923\u094b\u0902 \u092e\u0947\u0902 \u092f\u0939 \u0938\u0941\u0935\u093f\u0927\u093e \u092d\u0940 \u0936\u093e\u092e\u093f\u0932 \u0939\u094b \u0938\u0915\u0924\u0940 \u0939\u0948 \u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0915\u0902\u092a\u0928\u0940 \u0915\u0947 \u092a\u094d\u0930\u0924\u093f\u0928\u093f\u0927\u093f \u0938\u0947 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930\u0928\u0947 \u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e \u0928\u0939\u0940\u0902 \u0939\u094b\u0924\u0940\u0964<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0928\u093f\u0930\u093e\u0936\u093e \u0915\u094b \u0930\u094b\u0915\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u092a\u0939\u0932\u0947 \u0938\u0947 \u0939\u0940 \u0938\u0915\u094d\u0930\u093f\u092f \u0915\u0926\u092e \u0909\u0920\u093e\u0928\u093e<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u092a\u0939\u0932\u0947 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e\u0924\u094d\u092e\u0915 \u0938\u0939\u093e\u092f\u0924\u093e \u0939\u0940 \u092e\u093e\u0928\u0915 \u0925\u0940: \u0906\u092a \u0917\u094d\u0930\u093e\u0939\u0915 \u0915\u0947 \u092a\u094d\u0930\u0936\u094d\u0928 \u092f\u093e \u0938\u092e\u0938\u094d\u092f\u093e \u0915\u0947 \u0938\u093e\u0925 \u0938\u0902\u092a\u0930\u094d\u0915 \u0915\u0930\u0928\u0947 \u0915\u093e \u0907\u0902\u0924\u091c\u093e\u0930 \u0915\u0930\u0924\u0947 \u0925\u0947 \u0914\u0930 \u092b\u093f\u0930 \u0909\u0938\u0915\u0947 \u0905\u0928\u0941\u0938\u093e\u0930 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e \u0926\u0947\u0924\u0947 \u0925\u0947\u0964 \u0939\u093e\u0932\u093e\u0901\u0915\u093f, \u0905\u092c \u0938\u0915\u094d\u0930\u093f\u092f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0939\u093e\u092f\u0924\u093e \u0924\u0947\u091c\u0940 \u0938\u0947 \u0938\u093e\u092e\u093e\u0928\u094d\u092f \u0939\u094b\u0924\u0940 \u091c\u093e \u0930\u0939\u0940 \u0939\u0948\u0964 <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%b5%e0%a5%8d%e0%a4%af%e0%a4%be%e0%a4%aa%e0%a4%be%e0%a4%b0%e0%a4%bf%e0%a4%af%e0%a5%8b%e0%a4%82-%e0%a4%94%e0%a4%b0-%e0%a4%9f%e0%a5%8d%e0%a4%b0%e0%a5%87%e0%a4%a1%e0%a4%bf%e0%a4%82%e0%a4%97\/\" target=\"_self\">\u0917\u094d\u0930\u093e\u0939\u0915 \u0905\u0927\u093f\u0915 \u0935\u094d\u092f\u0915\u094d\u0924\u093f\u0917\u0924 \u0938\u0947\u0935\u093e \u0914\u0930 \u092c\u0947\u0939\u0924\u0930 \u0938\u092e\u0938\u094d\u092f\u093e-\u0938\u092e\u093e\u0927\u093e\u0928 \u0915\u0940 \u0905\u092a\u0947\u0915\u094d\u0937\u093e \u0930\u0916\u0924\u0947 \u0939\u0948\u0902\u0964<\/a>. \u0938\u0915\u094d\u0930\u093f\u092f \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u093e \u0909\u0926\u094d\u0926\u0947\u0936\u094d\u092f \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u0947 \u0909\u0924\u094d\u092a\u0928\u094d\u0928 \u0939\u094b\u0928\u0947 \u0938\u0947 \u092a\u0939\u0932\u0947 \u0939\u0940 \u0909\u0928\u0915\u093e \u092a\u0942\u0930\u094d\u0935\u093e\u0928\u0941\u092e\u093e\u0928 \u0932\u0917\u093e\u0928\u093e \u0914\u0930 \u0909\u0928\u0915\u0940 \u0906\u0935\u0936\u094d\u092f\u0915\u0924\u093e\u0913\u0902 \u0915\u0947 \u0905\u0928\u0941\u0930\u0942\u092a \u0938\u092e\u093e\u0927\u093e\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Providing excellent customer service is about more than just having the right skills and knowledge, particularly in regulated industries where <a href=\"https:\/\/www.investglass.com\/hi\/%e0%a4%ac%e0%a5%88%e0%a4%82%e0%a4%95%e0%a5%8b%e0%a4%82-%e0%a4%95%e0%a5%87-%e0%a4%b2%e0%a4%bf%e0%a4%8f-%e0%a4%8f%e0%a4%9c%e0%a5%87%e0%a4%82%e0%a4%9f%e0%a4%bf%e0%a4%95-%e0%a4%8f%e0%a4%86%e0%a4%88-2\/\" target=\"_self\">agentic AI can enhance fraud detection and customer experience<\/a>. It\u2019s also important to have a customer-first mindset, digital literacy, fast response times, meeting customers on their preferred channels, helping them help themselves with self-service options and being proactive to prevent frustrated customers. By implementing these strategies into your customer service team or contact center operations you can create an exceptional experience for each of your customers that will keep them coming back time after time. Are there any other key elements that are essential in providing great customer service?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0905\u0915\u094d\u0938\u0930 \u092a\u0942\u091b\u0947 \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0947 \u092a\u094d\u0930\u0936\u094d\u0928\u094b\u0902<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>1. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094d\u092f\u093e \u0939\u0948 \u0914\u0930 \u092f\u0939 \u0915\u094d\u092f\u094b\u0902 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948?<\/strong><br \/>\u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0935\u0939 \u0938\u0939\u093e\u092f\u0924\u093e \u0939\u0948 \u091c\u094b \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0938\u0947 \u092a\u0939\u0932\u0947, \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0947 \u0926\u094c\u0930\u093e\u0928 \u0914\u0930 \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0947 \u092c\u093e\u0926 \u0926\u0940 \u091c\u093e\u0924\u0940 \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u0935\u093f\u0936\u094d\u0935\u093e\u0938, \u0935\u092b\u093e\u0926\u093e\u0930\u0940 \u0914\u0930 \u092c\u093e\u0930-\u092c\u093e\u0930 \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0930\u0928\u0947 \u0915\u0940 \u092a\u094d\u0930\u0935\u0943\u0924\u094d\u0924\u093f \u092c\u0922\u093c\u0924\u0940 \u0939\u0948\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0938\u0940\u0906\u0930\u090f\u092e \u0915\u0947 \u0938\u093e\u0925, \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0938\u092d\u0940 \u092c\u093e\u0924\u091a\u0940\u0924 \u0915\u0947\u0902\u0926\u094d\u0930\u0940\u0915\u0943\u0924 \u0939\u094b \u091c\u093e\u0924\u0940 \u0939\u0948, \u091c\u093f\u0938\u0938\u0947 \u0939\u0930 \u0938\u094d\u0924\u0930 \u092a\u0930 \u0932\u0917\u093e\u0924\u093e\u0930 \u0909\u091a\u094d\u091a \u0917\u0941\u0923\u0935\u0924\u094d\u0924\u093e \u0935\u093e\u0932\u0940 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u093e \u0906\u0938\u093e\u0928 \u0939\u094b \u091c\u093e\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>2. \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0915\u094b \u092c\u0947\u0939\u0924\u0930 \u092c\u0928\u093e\u0928\u0947 \u092e\u0947\u0902 \u0915\u0948\u0938\u0947 \u092e\u0926\u0926 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0948?<\/strong><br \/>\u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u092a\u094d\u0930\u093e\u0925\u092e\u093f\u0915\u0924\u093e\u0913\u0902 \u0915\u094b \u091f\u094d\u0930\u0948\u0915 \u0915\u0930\u0928\u0947, \u0926\u094b\u0939\u0930\u093e\u090f \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0947 \u0915\u093e\u0930\u094d\u092f\u094b\u0902 \u0915\u094b \u0938\u094d\u0935\u091a\u093e\u0932\u093f\u0924 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0938\u0902\u091a\u093e\u0930 \u0915\u094b \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0943\u0924 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0938\u0915\u094d\u0937\u092e \u092c\u0928\u093e\u0924\u093e \u0939\u0948\u0964 \u0907\u0938\u0938\u0947 \u0924\u094d\u0935\u0930\u093f\u0924 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e, \u0905\u0928\u0941\u0915\u0942\u0932\u093f\u0924 \u0938\u092e\u093e\u0927\u093e\u0928 \u0914\u0930 \u0909\u091a\u094d\u091a \u0938\u0902\u0924\u0941\u0937\u094d\u091f\u093f \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0939\u094b\u0924\u0940 \u0939\u0948 - \u091c\u094b \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0935\u092b\u093e\u0926\u093e\u0930 \u092c\u0928\u093e\u090f \u0930\u0916\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0906\u0935\u0936\u094d\u092f\u0915 \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>3. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u0923 \u0915\u094d\u092f\u094b\u0902 \u092e\u0939\u0924\u094d\u0935\u092a\u0942\u0930\u094d\u0923 \u0939\u0948?<\/strong><br \/>\u0905\u091a\u094d\u091b\u0940 \u0924\u0930\u0939 \u0938\u0947 \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u093f\u0924 \u0915\u0930\u094d\u092e\u091a\u093e\u0930\u0940 \u0938\u092e\u0938\u094d\u092f\u093e\u0913\u0902 \u0915\u093e \u0938\u092e\u093e\u0927\u093e\u0928 \u0936\u0940\u0918\u094d\u0930\u0924\u093e \u0914\u0930 \u0938\u0939\u093e\u0928\u0941\u092d\u0942\u0924\u093f\u092a\u0942\u0930\u094d\u0935\u0915 \u0915\u0930\u0924\u0947 \u0939\u0948\u0902\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0938\u0902\u0930\u091a\u093f\u0924 \u0915\u093e\u0930\u094d\u092f\u092a\u094d\u0930\u0935\u093e\u0939, \u091c\u094d\u091e\u093e\u0928 \u092d\u0902\u0921\u093e\u0930 \u0914\u0930 \u092a\u094d\u0930\u0915\u094d\u0930\u093f\u092f\u093e \u0938\u094d\u0935\u091a\u093e\u0932\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0915\u0947 \u092a\u094d\u0930\u0936\u093f\u0915\u094d\u0937\u0923 \u092e\u0947\u0902 \u0938\u0939\u093e\u092f\u0924\u093e \u0915\u0930\u0924\u093e \u0939\u0948, \u091c\u093f\u0938\u0938\u0947 \u0915\u0930\u094d\u092e\u091a\u093e\u0930\u093f\u092f\u094b\u0902 \u0915\u094b \u0906\u0924\u094d\u092e\u0935\u093f\u0936\u094d\u0935\u093e\u0938 \u0915\u0947 \u0938\u093e\u0925 \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0938\u0939\u093e\u092f\u0924\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0906\u0935\u0936\u094d\u092f\u0915 \u0909\u092a\u0915\u0930\u0923 \u092e\u093f\u0932\u0924\u0947 \u0939\u0948\u0902\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>4. \u0938\u094d\u0935\u091a\u093e\u0932\u0928 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094b \u0915\u0948\u0938\u0947 \u092c\u0947\u0939\u0924\u0930 \u092c\u0928\u093e\u0924\u093e \u0939\u0948?<\/strong><br \/>\u0938\u094d\u0935\u091a\u093e\u0932\u0928 \u0938\u0947 \u092a\u094d\u0930\u0924\u0940\u0915\u094d\u0937\u093e \u0938\u092e\u092f \u0915\u092e \u0939\u094b\u0924\u093e \u0939\u0948 \u0914\u0930 \u0924\u094d\u0930\u0941\u091f\u093f\u092f\u094b\u0902 \u0915\u0940 \u0930\u094b\u0915\u0925\u093e\u092e \u0939\u094b\u0924\u0940 \u0939\u0948\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u092e\u0947\u0902 \u0915\u093e\u0930\u094d\u092f \u0938\u094d\u0935\u091a\u093e\u0932\u0928, \u090f\u0906\u0908-\u0938\u0902\u091a\u093e\u0932\u093f\u0924 \u0935\u0930\u094d\u0915\u092b\u093c\u094d\u0932\u094b \u0914\u0930 \u091a\u0948\u091f\u092c\u0949\u091f \u090f\u0915\u0940\u0915\u0930\u0923 \u0936\u093e\u092e\u093f\u0932 \u0939\u0948\u0902, \u091c\u093f\u0938\u0938\u0947 \u091f\u0940\u092e\u0947\u0902 \u091c\u091f\u093f\u0932 \u092e\u093e\u092e\u0932\u094b\u0902 \u092a\u0930 \u0927\u094d\u092f\u093e\u0928 \u0915\u0947\u0902\u0926\u094d\u0930\u093f\u0924 \u0915\u0930 \u0938\u0915\u0924\u0940 \u0939\u0948\u0902 \u091c\u092c\u0915\u093f \u0938\u093e\u092e\u093e\u0928\u094d\u092f \u092a\u094d\u0930\u0936\u094d\u0928\u094b\u0902 \u0915\u093e \u0924\u0941\u0930\u0902\u0924 \u0938\u092e\u093e\u0927\u093e\u0928 \u0939\u094b \u091c\u093e\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5. \u0915\u094d\u092f\u093e \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0938\u0947 \u092c\u093f\u0915\u094d\u0930\u0940 \u0914\u0930 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0940 \u0935\u0943\u0926\u094d\u0927\u093f \u0939\u094b \u0938\u0915\u0924\u0940 \u0939\u0948?<\/strong><br \/>\u091c\u0940 \u0939\u093e\u0902: \u0938\u0902\u0924\u0941\u0937\u094d\u091f \u0917\u094d\u0930\u093e\u0939\u0915 \u0926\u094b\u092c\u093e\u0930\u093e \u0916\u0930\u0940\u0926\u093e\u0930\u0940 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0906\u092a\u0915\u0947 \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0915\u0940 \u0938\u093f\u092b\u093e\u0930\u093f\u0936 \u0915\u0930\u0928\u0947 \u0915\u0940 \u0905\u0927\u093f\u0915 \u0938\u0902\u092d\u093e\u0935\u0928\u093e \u0930\u0916\u0924\u0947 \u0939\u0948\u0902\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0938\u094d\u092e\u093e\u0930\u094d\u091f \u090f\u0928\u093e\u0932\u093f\u091f\u093f\u0915\u094d\u0938, \u0917\u094d\u0930\u093e\u0939\u0915 \u0935\u093f\u092d\u093e\u091c\u0928 \u0914\u0930 \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0943\u0924 \u0905\u0928\u0941\u0936\u0902\u0938\u093e\u0913\u0902 \u0915\u0947 \u0938\u093e\u0925 \u0905\u092a\u0938\u0947\u0932\u093f\u0902\u0917 \u0914\u0930 \u0915\u094d\u0930\u0949\u0938-\u0938\u0947\u0932\u093f\u0902\u0917 \u0915\u094b \u0938\u0936\u0915\u094d\u0924 \u092c\u0928\u093e\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>6. \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0913\u092e\u0928\u0940\u091a\u0948\u0928\u0932 \u0938\u092a\u094b\u0930\u094d\u091f \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u092e\u0947\u0902 \u0915\u0948\u0938\u0947 \u092e\u0926\u0926 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0948?<\/strong><br \/>InvestGlass \u0908\u092e\u0947\u0932, \u091a\u0948\u091f, \u0938\u094b\u0936\u0932 \u092e\u0940\u0921\u093f\u092f\u093e \u0914\u0930 \u092b\u093c\u094b\u0928 \u0915\u0947 \u091c\u093c\u0930\u093f\u090f \u0938\u0902\u091a\u093e\u0930 \u0915\u094b \u090f\u0915\u0940\u0915\u0943\u0924 \u0915\u0930\u0924\u093e \u0939\u0948, \u091c\u093f\u0938\u0938\u0947 \u090f\u091c\u0947\u0902\u091f\u094b\u0902 \u0915\u094b \u0917\u094d\u0930\u093e\u0939\u0915 \u0907\u0902\u091f\u0930\u0948\u0915\u094d\u0936\u0928 \u0915\u093e \u090f\u0915 \u0939\u0940 \u0926\u0943\u0936\u094d\u092f \u092e\u093f\u0932\u0924\u093e \u0939\u0948\u0964 \u092f\u0939 \u0938\u0941\u0928\u093f\u0936\u094d\u091a\u093f\u0924 \u0915\u0930\u0924\u093e \u0939\u0948 \u0915\u093f \u091a\u0948\u0928\u0932 \u091a\u093e\u0939\u0947 \u091c\u094b \u092d\u0940 \u0939\u094b, \u090f\u0915 \u0938\u0939\u091c \u0914\u0930 \u0938\u0941\u0938\u0902\u0917\u0924 \u0905\u0928\u0941\u092d\u0935 \u092e\u093f\u0932\u0947\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>7. \u092e\u0948\u0902 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u0915\u094b \u092c\u0947\u0939\u0924\u0930 \u092c\u0928\u093e\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0921\u0947\u091f\u093e \u0915\u093e \u0909\u092a\u092f\u094b\u0917 \u0915\u0948\u0938\u0947 \u0915\u0930 \u0938\u0915\u0924\u093e \u0939\u0942\u0901?<\/strong><br \/>\u0921\u0947\u091f\u093e \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u091c\u093c\u0930\u0942\u0930\u0924\u094b\u0902, \u0935\u094d\u092f\u0935\u0939\u093e\u0930\u094b\u0902 \u0914\u0930 \u092a\u094d\u0930\u0924\u093f\u0915\u094d\u0930\u093f\u092f\u093e\u0913\u0902 \u0915\u093e \u092a\u0924\u093e \u091a\u0932\u0924\u093e \u0939\u0948\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u0915\u094b \u0930\u0941\u091d\u093e\u0928\u094b\u0902 \u0915\u0940 \u092a\u0939\u091a\u093e\u0928 \u0915\u0930\u0928\u0947 \u0914\u0930 \u0905\u092a\u0928\u0940 \u0938\u0947\u0935\u093e \u0930\u0923\u0928\u0940\u0924\u093f\u092f\u094b\u0902 \u0915\u094b \u092c\u0947\u0939\u0924\u0930 \u092c\u0928\u093e\u0928\u0947 \u092e\u0947\u0902 \u092e\u0926\u0926 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u0930\u0940\u092f\u0932-\u091f\u093e\u0907\u092e \u090f\u0928\u093e\u0932\u093f\u091f\u093f\u0915\u094d\u0938, \u092b\u0940\u0921\u092c\u0948\u0915 \u0938\u0902\u0917\u094d\u0930\u0939 \u0909\u092a\u0915\u0930\u0923 \u0914\u0930 \u0915\u0938\u094d\u091f\u092e \u0930\u093f\u092a\u094b\u0930\u094d\u091f \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>8. \u0909\u0924\u094d\u0915\u0943\u0937\u094d\u091f \u0938\u0947\u0935\u093e \u092e\u0947\u0902 \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0930\u0923 \u0915\u0940 \u0915\u094d\u092f\u093e \u092d\u0942\u092e\u093f\u0915\u093e \u0939\u094b\u0924\u0940 \u0939\u0948?<\/strong><br \/>\u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0930\u0923 \u0938\u0947 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u092e\u0939\u0924\u094d\u0935 \u0915\u093e \u090f\u0939\u0938\u093e\u0938 \u0939\u094b\u0924\u093e \u0939\u0948\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0915\u0947 \u0938\u093e\u0925, \u0935\u094d\u092f\u0935\u0938\u093e\u092f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0935\u0930\u094d\u0917\u0940\u0915\u0943\u0924 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902, \u0909\u0928\u0915\u0947 \u0938\u093e\u0925 \u0939\u094b\u0928\u0947 \u0935\u093e\u0932\u0940 \u092c\u093e\u0924\u091a\u0940\u0924 \u0915\u094b \u091f\u094d\u0930\u0948\u0915 \u0915\u0930 \u0938\u0915\u0924\u0947 \u0939\u0948\u0902 \u0914\u0930 \u0905\u0928\u0941\u0915\u0942\u0932\u093f\u0924 \u0908\u092e\u0947\u0932 \u0938\u0947 \u0932\u0947\u0915\u0930 \u0932\u0915\u094d\u0937\u093f\u0924 \u0911\u092b\u093c\u0930 \u0924\u0915, \u0938\u092d\u0940 \u0938\u0941\u0935\u093f\u0927\u093e\u090f\u0902 \u090f\u0915 \u0939\u0940 \u0938\u0941\u0930\u0915\u094d\u0937\u093f\u0924 \u092a\u094d\u0932\u0947\u091f\u092b\u0949\u0930\u094d\u092e \u092a\u0930 \u0909\u092a\u0932\u092c\u094d\u0927 \u0915\u0930\u093e \u0938\u0915\u0924\u0947 \u0939\u0948\u0902\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>9. \u092e\u0948\u0902 \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u0940 \u0928\u093f\u0930\u093e\u0936\u093e \u0915\u094b \u0915\u0948\u0938\u0947 \u0930\u094b\u0915 \u0938\u0915\u0924\u093e \u0939\u0942\u0901?<\/strong><br \/>\u092a\u093e\u0930\u0926\u0930\u094d\u0936\u093f\u0924\u093e, \u0917\u0924\u093f \u0914\u0930 \u0938\u0915\u094d\u0930\u093f\u092f \u0938\u0947\u0935\u093e \u0939\u0940 \u092e\u0941\u0916\u094d\u092f \u092c\u093e\u0924\u0947\u0902 \u0939\u0948\u0902\u0964 \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0938\u0915\u094d\u0930\u093f\u092f \u0905\u0932\u0930\u094d\u091f, \u0938\u094d\u0935\u091a\u093e\u0932\u093f\u0924 \u092b\u0949\u0932\u094b-\u0905\u092a \u0914\u0930 \u0938\u094d\u0935-\u0938\u0947\u0935\u093e \u0938\u0902\u0938\u093e\u0927\u0928 \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u093e \u0939\u0948 \u0924\u093e\u0915\u093f \u0917\u094d\u0930\u093e\u0939\u0915\u094b\u0902 \u0915\u094b \u0932\u0902\u092c\u0947 \u0907\u0902\u0924\u091c\u093e\u0930 \u092f\u093e \u092c\u093e\u0930-\u092c\u093e\u0930 \u092a\u0942\u091b\u0947 \u091c\u093e\u0928\u0947 \u0935\u093e\u0932\u0947 \u092a\u094d\u0930\u0936\u094d\u0928\u094b\u0902 \u0915\u0947 \u092c\u093f\u0928\u093e \u0938\u0939\u093e\u092f\u0924\u093e \u092a\u094d\u0930\u093e\u092a\u094d\u0924 \u0939\u094b \u0938\u0915\u0947\u0964.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>10. \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u092c\u0902\u0927\u0928 \u0915\u0947 \u0932\u093f\u090f \u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u0915\u094b \u0915\u094d\u092f\u094b\u0902 \u091a\u0941\u0928\u0947\u0902?<\/strong><br \/>\u0907\u0928\u094d\u0935\u0947\u0938\u094d\u091f\u0917\u094d\u0932\u093e\u0938 \u090f\u0915 \u0938\u094d\u0935\u093f\u0938 \u0928\u093f\u0930\u094d\u092e\u093f\u0924 \u0938\u0940\u0906\u0930\u090f\u092e \u0939\u0948 \u091c\u093f\u0938\u0947 \u0935\u093f\u0928\u093f\u092f\u092e\u093f\u0924 \u0909\u0926\u094d\u092f\u094b\u0917\u094b\u0902 \u0915\u0947 \u0932\u093f\u090f \u0921\u093f\u091c\u093c\u093e\u0907\u0928 \u0915\u093f\u092f\u093e \u0917\u092f\u093e \u0939\u0948\u0964 \u092f\u0939 \u0905\u0928\u0941\u092a\u093e\u0932\u0928, \u0938\u094d\u0935\u091a\u093e\u0932\u0928 \u0914\u0930 \u0935\u0948\u092f\u0915\u094d\u0924\u093f\u0915\u0930\u0923 \u0915\u094b \u092e\u093f\u0932\u093e\u0915\u0930 \u0935\u094d\u092f\u0935\u0938\u093e\u092f\u094b\u0902 \u0915\u094b \u0926\u0940\u0930\u094d\u0918\u0915\u093e\u0932\u093f\u0915 \u0938\u0902\u092c\u0902\u0927 \u092c\u0928\u093e\u0928\u0947 \u0914\u0930 \u0935\u092b\u093e\u0926\u093e\u0930\u0940 \u0914\u0930 \u0935\u093f\u0915\u093e\u0938 \u0915\u094b \u092c\u0922\u093c\u093e\u0935\u093e \u0926\u0947\u0928\u0947 \u0935\u093e\u0932\u0940 \u0917\u094d\u0930\u093e\u0939\u0915 \u0938\u0947\u0935\u093e \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0928\u0947 \u0915\u0947 \u0932\u093f\u090f \u090f\u0915 \u0938\u0941\u0930\u0915\u094d\u0937\u093f\u0924 \u092e\u0902\u091a \u092a\u094d\u0930\u0926\u093e\u0928 \u0915\u0930\u0924\u093e \u0939\u0948\u0964.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u0928\u093f\u0937\u094d\u0915\u0930\u094d\u0937<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customer service is a vital component of any successful business, shaping the overall customer journey and influencing loyalty, retention, and revenue growth. By focusing on empathy, active listening, personalized service, and leveraging emerging technologies like artificial intelligence, companies can meet and exceed customer expectations. Well-trained customer support representatives who utilize integrated systems and gather feedback effectively can transform support tickets into opportunities for building trust and long-lasting relationships. Prioritizing excellent customer service not only prevents frustration among unhappy customers but also creates a competitive advantage that drives sustainable business success.<\/p>","protected":false},"excerpt":{"rendered":"<p>Customer service is the assistance and support a business provides before, during, and after a purchase to meet customer needs, solve problems, and create a positive experience that leads to loyalty and repeat business. It is a cornerstone of any company, regardless of size, because it often shapes the first impression and the long-term relationship. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":35356,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[377],"class_list":["post-35355","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-customer-service"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>What is Customer Service? | InvestGlass<\/title>\n<meta name=\"description\" content=\"Explore the importance of customer service and learn strategies to enhance customer experiences and foster loyalty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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