{"id":44123,"date":"2025-02-26T10:25:42","date_gmt":"2025-02-26T09:25:42","guid":{"rendered":"https:\/\/www.investglass.com\/?p=44123"},"modified":"2025-03-13T10:42:00","modified_gmt":"2025-03-13T09:42:00","slug":"les-moyens-de-retablir-la-confiance-dans-votre-entreprise","status":"publish","type":"post","link":"https:\/\/www.investglass.com\/fr\/ways-to-rebuild-trust-in-your-business\/","title":{"rendered":"Les moyens de r\u00e9tablir la confiance dans votre entreprise"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Pour r\u00e9tablir la confiance dans les entreprises, les donn\u00e9es montrent que la transparence et une communication efficace jouent un r\u00f4le essentiel. A<a href=\"https:\/\/www.salesforce.com\/resources\/research-reports\/state-of-the-connected-customer\/?utm_source=chatgpt.com\">\u00a0<strong>Rapport Salesforce<\/strong><\/a>\u00a0a constat\u00e9 que\u00a0<strong>92% des consommateurs<\/strong>\u00a0sont plus enclins \u00e0 rester fid\u00e8les aux marques qui font preuve de fiabilit\u00e9 et d'une communication coh\u00e9rente. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour r\u00e9tablir la confiance, les entreprises doivent&nbsp;<strong>prendre ses responsabilit\u00e9s, am\u00e9liorer la transparence et s'engager activement aupr\u00e8s des clients<\/strong>&nbsp;pour cr\u00e9er une relation \u00e0 long terme et mutuellement b\u00e9n\u00e9fique.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-rebuild-trust\">Comment r\u00e9tablir la confiance ?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Lorsque vous perdez la confiance de quelqu'un, il est extr\u00eamement difficile de la regagner. Vous risquez d'\u00eatre constamment confront\u00e9 \u00e0 des regrets et \u00e0 un exc\u00e8s de confiance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est \u00e9vident que la r\u00e9paration de la confiance d\u00e9pend de la raison et de la mani\u00e8re dont cette confiance a \u00e9t\u00e9 endommag\u00e9e. Il est \u00e9videmment courageux de faire le premier pas et de rappeler vos prospects, vos clients et votre relation pour trouver une solution gagnant-gagnant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">R\u00e9parer les int\u00e9r\u00eats est comme un&nbsp;<strong>r\u00e9initialiser<\/strong>. R\u00e9parer les int\u00e9r\u00eats n'est pas une voie \u00e9crite et ne ram\u00e8nera pas les choses \u00e0 leur \u00e9tat ant\u00e9rieur.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-1024x683.jpg\" alt=\"deux hommes se font face en se serrant la main et en se souriant\" class=\"wp-image-32379\" srcset=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-1024x683.jpg 1024w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-300x200.jpg 300w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-768x512.jpg 768w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-1536x1024.jpg 1536w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-1080x720.jpg 1080w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-1280x854.jpg 1280w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-980x654.jpg 980w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking-480x320.jpg 480w, https:\/\/www.investglass.com\/wp-content\/uploads\/2022\/05\/handshake-private-banking.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Pour r\u00e9parer cette confiance, il est important de d\u00e9connecter les probl\u00e8mes et de trouver la cause sous-jacente de cette rupture. Une fois que vous avez r\u00e9ussi \u00e0 trouver la raison du manque de reconnaissance et de respect, posez des questions :<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Accordez-vous de l'importance \u00e0 mes contributions ?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Il est \u00e9vident que la mani\u00e8re dont vous pr\u00e9sentez vos produits et la mani\u00e8re dont vous pr\u00e9sentez votre solution financi\u00e8re peuvent ne pas \u00eatre per\u00e7ues de la m\u00eame mani\u00e8re par votre prospect ou votre client.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Avez-vous besoin des services de mon \u00e9quipe ?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Les gens peuvent avoir peur de vous demander combien cela co\u00fbte. Les gens pourraient craindre les co\u00fbts li\u00e9s au fait de vous demander comment vous avez pris cette d\u00e9cision d'investissement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Mes contributions vous int\u00e9ressent-elles au moins ?&nbsp;<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Vous avez peut-\u00eatre r\u00e9ussi \u00e0 fournir votre service, mais votre client ne comprend pas l'effort r\u00e9el qu'il a fallu d\u00e9ployer pour produire ce service. Se connecter avec un client signifie changer l'histoire et cr\u00e9er un nouveau r\u00e9cit, cr\u00e9er une nouvelle relation. Avec cette distanciation sociale.... avec ces complexit\u00e9s de contact et les personnes travaillant \u00e0 domicile, vos clients se soucieront de vos appels t\u00e9l\u00e9phoniques.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Appelez davantage, posez plus de questions, \u00e9coutez son empathie et renouez le contact. InvestGlass est un outil de gestion de la relation client qui aidera votre entreprise \u00e0 r\u00e9tablir la confiance. Il le fait en vous fournissant les informations et les ressources n\u00e9cessaires pour construire une relation fructueuse avec votre client\u00e8le. <\/p>","protected":false},"excerpt":{"rendered":"<p>When rebuilding trust in business, data shows that transparency and effective communication play a critical role. A\u00a0Salesforce report\u00a0found that\u00a092% of consumers\u00a0are more likely to stay loyal to brands that demonstrate trustworthiness and consistent communication. Rebuilding trust requires businesses to&nbsp;take responsibility, improve transparency, and actively engage with clients&nbsp;to create a long-term, mutually beneficial relationship. How to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":45130,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13],"tags":[1393],"class_list":["post-44123","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-article","tag-rebuild-trust-in-your-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6.1 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Ways to Rebuild Trust in Your Business | InvestGlass<\/title>\n<meta name=\"description\" content=\"When rebuilding trust in business, data shows that transparency and effective communication play a critical role. A\u00a0Salesforce report\u00a0found that\u00a092% of\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.investglass.com\/fr\/les-moyens-de-retablir-la-confiance-dans-votre-entreprise\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Ways to Rebuild Trust in Your Business\" \/>\n<meta property=\"og:description\" content=\"When rebuilding trust in business, data shows that transparency and effective communication play a critical role. A\u00a0Salesforce report\u00a0found that\u00a092% of\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.investglass.com\/fr\/les-moyens-de-retablir-la-confiance-dans-votre-entreprise\/\" \/>\n<meta property=\"og:site_name\" content=\"InvestGlass\" \/>\n<meta property=\"article:published_time\" content=\"2025-02-26T09:25:42+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-13T09:42:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/02\/getty-images-eydVO7keJJA-unsplash-1-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2048\" \/>\n\t<meta property=\"og:image:height\" content=\"1365\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"InvestGlass\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@investglass\" \/>\n<meta name=\"twitter:site\" content=\"@investglass\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"InvestGlass\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Les moyens de r\u00e9tablir la confiance dans votre entreprise | InvestGlass","description":"Pour r\u00e9tablir la confiance dans les entreprises, les donn\u00e9es montrent que la transparence et une communication efficace jouent un r\u00f4le essentiel. Un rapport de Salesforce a r\u00e9v\u00e9l\u00e9 que 92% des","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.investglass.com\/fr\/les-moyens-de-retablir-la-confiance-dans-votre-entreprise\/","og_locale":"fr_FR","og_type":"article","og_title":"Ways to Rebuild Trust in Your Business","og_description":"When rebuilding trust in business, data shows that transparency and effective communication play a critical role. A\u00a0Salesforce report\u00a0found that\u00a092% of","og_url":"https:\/\/www.investglass.com\/fr\/les-moyens-de-retablir-la-confiance-dans-votre-entreprise\/","og_site_name":"InvestGlass","article_published_time":"2025-02-26T09:25:42+00:00","article_modified_time":"2025-03-13T09:42:00+00:00","og_image":[{"width":2048,"height":1365,"url":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/02\/getty-images-eydVO7keJJA-unsplash-1-scaled.jpg","type":"image\/jpeg"}],"author":"InvestGlass","twitter_card":"summary_large_image","twitter_creator":"@investglass","twitter_site":"@investglass","twitter_misc":{"\u00c9crit par":"InvestGlass","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"NewsArticle","@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#article","isPartOf":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/"},"author":{"name":"InvestGlass","@id":"https:\/\/www.investglass.com\/#\/schema\/person\/4682ebae5d718a2ed1b77c9dab0a1f24"},"headline":"Ways to Rebuild Trust in Your Business","datePublished":"2025-02-26T09:25:42+00:00","dateModified":"2025-03-13T09:42:00+00:00","mainEntityOfPage":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/"},"wordCount":371,"publisher":{"@id":"https:\/\/www.investglass.com\/#organization"},"image":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#primaryimage"},"thumbnailUrl":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/02\/getty-images-eydVO7keJJA-unsplash-1-scaled.jpg","keywords":["Rebuild Trust in Your Business"],"articleSection":["Article"],"inLanguage":"fr-FR","copyrightYear":"2025","copyrightHolder":{"@id":"https:\/\/www.investglass.com\/fr\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/","url":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/","name":"Les moyens de r\u00e9tablir la confiance dans votre entreprise | InvestGlass","isPartOf":{"@id":"https:\/\/www.investglass.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#primaryimage"},"image":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#primaryimage"},"thumbnailUrl":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/02\/getty-images-eydVO7keJJA-unsplash-1-scaled.jpg","datePublished":"2025-02-26T09:25:42+00:00","dateModified":"2025-03-13T09:42:00+00:00","description":"Pour r\u00e9tablir la confiance dans les entreprises, les donn\u00e9es montrent que la transparence et une communication efficace jouent un r\u00f4le essentiel. Un rapport de Salesforce a r\u00e9v\u00e9l\u00e9 que 92% des","breadcrumb":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#primaryimage","url":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/02\/getty-images-eydVO7keJJA-unsplash-1-scaled.jpg","contentUrl":"https:\/\/www.investglass.com\/wp-content\/uploads\/2025\/02\/getty-images-eydVO7keJJA-unsplash-1-scaled.jpg","width":2048,"height":1365},{"@type":"BreadcrumbList","@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"InvestGlass","item":"https:\/\/www.investglass.com\/"},{"@type":"ListItem","position":2,"name":"Ways to Rebuild Trust in Your Business"}]},{"@type":"WebSite","@id":"https:\/\/www.investglass.com\/#website","url":"https:\/\/www.investglass.com\/","name":"InvestGlass","description":"Le CRM souverain suisse","publisher":{"@id":"https:\/\/www.investglass.com\/#organization"},"alternateName":"InvestGlass","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.investglass.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":["Organization","Place"],"@id":"https:\/\/www.investglass.com\/#organization","name":"InvestGlass","url":"https:\/\/www.investglass.com\/","logo":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#local-main-organization-logo"},"image":{"@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#local-main-organization-logo"},"sameAs":["https:\/\/x.com\/investglass","https:\/\/www.linkedin.com\/company\/investglass\/","https:\/\/www.youtube.com\/channel\/UCt5r5XgzbSq2KhguJQxCwyA"],"telephone":[],"openingHoursSpecification":[{"@type":"OpeningHoursSpecification","dayOfWeek":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"opens":"09:00","closes":"17:00"}]},{"@type":"Person","@id":"https:\/\/www.investglass.com\/#\/schema\/person\/4682ebae5d718a2ed1b77c9dab0a1f24","name":"InvestGlass","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/8fb928ff37ca45def17ac75d6e799fb75f3f24f123aa31be169bfaf65f59dd40?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/8fb928ff37ca45def17ac75d6e799fb75f3f24f123aa31be169bfaf65f59dd40?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/8fb928ff37ca45def17ac75d6e799fb75f3f24f123aa31be169bfaf65f59dd40?s=96&d=mm&r=g","caption":"InvestGlass"},"sameAs":["https:\/\/www.investglass.com"],"url":"https:\/\/www.investglass.com\/fr\/author\/axginvestglass-com\/"},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.investglass.com\/ways-to-rebuild-trust-in-your-business\/#local-main-organization-logo","url":"https:\/\/www.investglass.com\/wp-content\/uploads\/2023\/10\/InvestGlass-blue2.png","contentUrl":"https:\/\/www.investglass.com\/wp-content\/uploads\/2023\/10\/InvestGlass-blue2.png","width":839,"height":192,"caption":"InvestGlass"}]}},"_links":{"self":[{"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/posts\/44123","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/comments?post=44123"}],"version-history":[{"count":0,"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/posts\/44123\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/media\/45130"}],"wp:attachment":[{"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/media?parent=44123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/categories?post=44123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.investglass.com\/fr\/wp-json\/wp\/v2\/tags?post=44123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}